Retail volunteer volunteer jobs in Barking and dagenham, greater london

We have an exciting opportunity for an Independent Domestic Violence Advisors to join the DRIVE team in London, working 37.5 hours a week.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible Working Options: Including hybrid working.
• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression.

About the Role:

You may be a qualified IDVA or a Domestic Abuse Outreach Worker wanting to work alongside professionals in a multi-agency environment, although we will consider applicants from other fields providing you are able to demonstrate comprehensive knowledge and understanding of both domestic and sexual violence.

This role involves both face to face and virtual support in a hybrid model of working. There is an expectation that you will do a mixture of working from home, our office in Singer Street.

As a DRIVE Independent Domestic Violence Advocate you will:

• Implement effective ways of working with victims and those supporting them to increase safety and reduce harm.
• Provide a high-quality, front-line service to victims of domestic and sexual abuse, delivering a premium service prioritised according to risk, primarily focusing on victim/survivors aged 16+
• Work within a multi-agency framework consisting of the MARAC and local partnership responses to domestic and sexual abuse to keep safety central to all services for victims of domestic and sexual abuse.
• Have excellent communication skills, a proactive approach and the confidence to be able to influence the way in which this service is delivered are key.

You will need to:

• Have a knowledge of help-seeking barriers and support needs of victims of domestic and sexual abuse (in heterosexual or same-sex relationships).
• Have a good understanding of domestic and sexual abuse including the impact of abuse on victims and their children.
• Understand the principles of risk assessment, safety planning and risk management for victims of domestic and sexual abuse and their children.
• Understand safeguarding issues, and the legal responsibilities surrounding these issues.
• Experience of direct service delivery to victims of domestic and sexual abuse or other vulnerable people.
• Have strong communication, negotiation and advocacy skills, both written and verbal when interacting with a range of agencies and individuals. Understand and be committed to equal opportunities and diversity issues in policy and practice.
• Have a strong crisis management skills and the ability to deal with stressful and difficult situations.

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

Location: Based in our London office E1, with frequent travel to our stores across London and to our warehouse in Canning Town. Some homeworking available in line with Crisis’ Hybrid Working Policy.

About the role

As Director of Retail, you will provide bold strategic leadership to grow and strengthen the organisation’s retail operation, creating an innovative and inspiring pre-loved retail experience across both shops and online. Working collaboratively with the Executive Director of Commerce & Enterprise and wider teams, you will drive sustainable income growth, expand the retail portfolio, and integrate e-commerce to deliver a seamless omnichannel offer. With an impactful focus on achieving ambitious revenue targets and building strategic partnerships, you will use retail as a powerful platform to engage communities and supporters in Crisis’s mission to end homelessness.

You will lead and develop a high-performing team of staff and volunteers, fostering an equitable and inclusive culture where everyone feels valued and empowered to succeed. Through inspiring leadership and clear direction, you will ensure operational excellence, innovation, and outstanding customer experience across the retail estate. Combining commercial acumen with purpose-driven leadership, this role will ensure Crisis’s retail growth is not only financially strong but also socially impactful, helping to create lasting change for people experiencing homelessness.

About you

We are looking for an experienced and strategic retail leader with a proven record of growing and transforming retail operations, ideally within the charity or high street sector. You will bring strong people leadership and financial acumen, a passion for charity retail, an understanding of e-commerce, and the ability to turn strategic vision into clear operational delivery. With experience leading large and dispersed teams, you will be an inspirational and collaborative leader who empowers others to perform at their best while fostering a culture of innovation and accountability.

You will have the skills to drive income growth and customer engagement across both physical and digital channels, underpinned by a passion for delivering exceptional customer experiences. With sound knowledge of health, safety, and safeguarding, you’ll ensure Crisis’s retail spaces are safe, inclusive, and welcoming for all. Above all, you’ll share our commitment to ending homelessness and live our values — being Bold in your ambition, Impactful in your leadership, Collaborative in your approach, and Equitable in how you support staff, volunteers, and communities.

Please visit our website to view the job pack.

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.

Working at Crisis

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.

As a member of the team, you will have access to a wide range of employee benefits including:

• A competitive salary. Please note our salaries are fixed to counter inequity and we do not negotiate at offer stage.
• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
• Pension scheme with an employer contribution of 8.5%
• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.
• Enhanced maternity, paternity, shared parental, and adoption pay.
• Flexible working around the core hours 10am-4pm
• Wellbeing Leave to be used flexibly
• And more! (Full list of benefits available on website)

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply?

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Sunday 12 April 2026 at 23:59

Interview format:

Stakeholder panel: Wednesday 27 April 2026 at one of our London shops. This will involve meeting with a panel of key stakeholders for an informal conversation where you can learn more about the role, organisation and ask questions.

Main panel interview date and location: Wednesday 29 April 2026 at our London office, E1. The interview will be a range of competency, values and hypothetical questions and there will be a presentation.

AI in Job Applications

We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences

Accessibility

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.

Registered Charity Numbers: E&W1082947, SC040094

Retail Regional Business Manager – Region 1 (Midlands, Kent, South Coast)

Service: Retail

Salary: £32,365 plus £480 home working allowance, per annum

Location: Home-based with regular travel throughout Region 1 (covering shops in Evesham, Hythe, Meads, Seaford, Warwick, and Whitstable); overnight stays as appropriate

Hours: 37 hours per week (full-time)

Contract: Permanent

Family Action & the Role’s Impact:

At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.

We see first-hand the power of family to shape lives, for better or worse, so we speak up for the

importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.

This is an exciting opportunity for a dynamic and driven Retail Regional Business Manager to play a pivotal role in leading the success and growth of our Community Shop network. You will champion high-quality retail operations across your region, inspire and develop Community Shop Managers, and cultivate strong, positive relationships within local communities. With a focus on commercial performance, brilliant customer experience, and exceptional people leadership, you will help shape the future of our shops and strengthen their impact. This role offers the chance to influence strategic direction, support new store developments, and contribute meaningfully to Family Action’s mission and values while growing your own leadership and retail management expertise.

Main Responsibilities:

• Provide direct line management to Community Shop Managers, ensuring clarity of objectives and accountability and assist them in the day-to-day running of their stores.
• Maximise income from the Community Shops in the region by tightly managing expenditure and being innovative in income generation.
• Conduct regular shop visits to monitor performance, provide feedback, and document findings in visit reports.
• Develop and execute an annual business plan for the region and the individual Community Shops.
• Assist with the preparation of budget forecasts and monthly reporting.
• Monitor retail budgets, track expenditures and flag variances.
• Ensure compliance with health and safety, financial control, and all operational policies and procedures.
• Process Shop Teams’ petty cash claims and expenses and sign-off timesheets.
• Work with Recruitment and HR teams to fill vacancies and support Community Shop teams.
• Maintain staff and volunteer records – particularly around absence tracking and training logs.
• Work with and support Shop Teams to achieve financial targets.
• Keep up to date with developments in the charity retail sector at the local and national level and use this information to help grow the business.
• Support the Shop Teams in embedding the shops in their local communities.
• Allocate resources within the region and share best practices across the shops to maximise opportunities to achieve budgets.
• Serve as a liaison between Shop Teams and the wider charity.
• Deliver inductions, coaching, and training to Community Shop Managers and Shop Teams.
• Promote a positive image for Family Action among your team.
• Lead on creating high-performing cultures with a focus on customer service, operational excellence, financial control, and delivering budgets and targets (both financial and Gift Aid).
• Maintain P&L accountability for the region, controlling costs and monitoring budgets.
• Contribute to the development of the national Retail Strategy.
• Support on new site acquisitions, refits, and disposals in the region as required.
• Act as a key member of the Retail Senior Leadership Team, supporting strategic decision making.
• Uphold Family Action’s Health & Safety and Data Protection policies, reporting issues promptly.
• Promote and embed Family Action’s Equality & Diversity principles in all work.
• Adherence to Family Action’s Safeguarding policies and processes. 
• Work flexibly to meet the needs of the service, visiting shops a minimum of once per month and overnight stays as required.

Main Requirements (for details check the job description and person specification):

• Experience in managing multiple retail locations and teams
• Experience in charity retail or community-based initiatives
• Experience in P&L management
• Proven ability to deliver against financial targets and control costs
• Strong leadership and people development skills
• Excellent communication and stakeholder engagement skills
• Ability to work cross-functionally with other charity functions
• Proficient in Microsoft Office and retail management systems
• Full UK driving license and willing to travel
• Excellent commercial awareness and financial acumen
• High levels of organisational skills and attention to detail
• Competence in using EPOS systems
• Ability to work under pressure
• Strong problem-solving and decision-making abilities

Benefits:

- an annual paid leave entitlement that commences at 25 working days, rising each April by one day, subject to a maximum of 30 working days plus bank holidays (pro rata)

- up to 6% matched-pension contributions

- enhanced paid sick leave and paid family leave provisions

- eye care and winter flu jabs vouchers

- cycle to work scheme

- investing in your professional development with ongoing quality training and career development opportunities

We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.

To Apply:

· Click the ‘Apply’ link below and fill out our digital application form

· Closing Date: 13th April 2026 at 23:59pm

Interviews are scheduled to take place virtually, with slots throughout the working day and early/late slots available.

All appointments with Family Action are subject to satisfactory Safer Recruitment checks.

Our commitment to Equality, Diversity & Inclusion:

We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.

We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates. We are committed to increasing the representation of these groups at Family Action because we know that greater diversity will lead to even greater results for families and children and we strive for our workforce to be truly representative of the diverse communities we support.

All candidates with a disability are welcome to apply under the Disability Confident Scheme and request priority consideration for an interview, provided they meet the essential criteria for the role.

To help remove financial barriers to working with us, we will reimburse reasonable travel costs if you are invited to attend an interview in person.

*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.

Age UK has an exciting opportunity to join their fantastic team in Kentish Town, London!

We are recruiting for a Shop Manager to manage the day to day running of our Kentish Town shop.

As Shop Manager, you will manage our brilliant team of staff and volunteers, providing effective leadership, training, and development.

Utilising your previous experience and excellent managerial skills, you will help maximise store sales and profits while ensuring our customers and donors receive an excellent shop experience.

This opportunity offers an excellent benefits package as well as the chance to work within a valued team, all working to raise funds for a charity that provides vital services and support to older people across the UK.

If you have a passion for retail and would like to use your skills within a charity that supports thousands of older people across the UK, then this may be the role for you!

Due to the nature of this role, you will be required to handle/lift bags of stock (up to 10kgs.)

To ensure the smooth running of our stores, we will be conducting interviews throughout the advertising process. Early applications are advised.

You will have:

• Experience in a performance driven retail/customer centric environment
• Experience of managing people
• Ability to lift and carry bags of stock up to 10kg's
• Ability to build, retain and develop a team
• Strong drive to achieve results through others
• Ability to delegate, coach and listen
• Ability to manage time under conflicting priorities
• Ability to motivate self and others
• An open and adaptable approach to change and be able to support others through it
• Experience of communicating with a diverse workforce and customer base
• Ability to establish and maintain successful retail processes and merchandising
• IT literacy and numeracy skills

What we offer in return:

• Competitive salary, 25 days annual leave (pro rata for our part-time colleagues) + bank holidays + annual leave purchase scheme
• Wellbeing days - 2 paid days per year (pro rata for our part-time colleagues)
• Excellent pension scheme, life assurance, Bupa health cashback plan and EAP
• Car Benefit scheme, Cycle to Work scheme
• Home & Tech - apply to buy any Home & Tech items from 'Currys' & 'IKEA', up to £1000, and spread the cost over 12 months, interest free.
• Blue Light Card scheme
• You Did It Awards - recognition awards from £100-250.

Additional Information

To comply with UK legislation, we cannot accept applications from candidates under the age of 18 as the successful candidate will be required to work on their own in the shop without the aid of other staff.

Supporting statements and anonymisation

Please submit a Word version of your CV as it will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements and heavily formatted CVs. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.

Equal opportunities & Disability Confident Scheme

Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.

Is this the job for you? We know that men, of all backgrounds, and men and women from Black, Asian and minority ethnic backgrounds are currently under-represented in our workforce, and we want to change this! So, we are particularly keen to hear from applicants from these groups.

Reasonable adjustments

Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.

Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

There when it matters

About the role:

This role supports the delivery of stories and campaigns that achieve media coverage nationally and in regional media that fall outside of our hospice catchment areas.

You will lead on PR support for some key areas of the charity, including retail and volunteering.
You’ll also gain exposure to all the teams that the press office supports, which includes writing press assets for fundraising, healthcare, bereavement and influencing/campaigning stories.
You will ensure enquiries from the media are actioned efficiently (including when on-call) and be skilled at spotting media opportunities based on the news agenda, as well as pitching Sue Ryder stories to the media and liaising with journalists.
In this role you will be required to lead on some PR activities/projects with minimal supervision and support the PR officer with their projects, as required

About you:

• Have good attention to detail
• Be excited to learn about Sue Ryder and how we engage with the media
• Be curious about the care and support we offer
• Have a good understanding of the media and how it works

Essential Criteria
• Have previous experience of media monitoring and evaluation platforms
• Be able to write stories for the media in different formats (press release, comments, op-eds) to a good standard
• Be able to communicate clearly (written and verbal) with colleagues, journalists and other members of the media
• Have a basic understanding of crisis and reputation management PR

Sue Ryder is here to make sure everyone approaching the end of their life or living with grief can access the support they need. There is no one size fits all when it comes to how we cope and the help we need, but with our support, no one has to face dying or grief alone.

Closing date: 20th April 2026
Interviews: CV’s reviewed as received

We reserve the right to close this advert prior to the closing date should we feel we have a sufficient number of suitable applications.

Benefits
• Company pension scheme
• 27 days holiday - rising to 33 with length of service plus bank holidays
• Enhanced maternity and paternity pay
• Enhanced sick pay
• Employee Networks - LGBTQ+, Ethnic Diversity and Equality, People with Disabilities, and Women and Non Binary Individuals
• Staff discount of 10% on new goods online at shop
• Structured induction programme and learning and development opportunities.

We actively encourage applications from people from all backgrounds to help us to provide the best possible experience for the people who use our services and continue to make Sue Ryder a great place to work, and attract and recruit the best, most diverse workforce possible.
We are particularly interested in increasing applications from the global majority, LGBTQIA+ and people with disabilities as they are currently underrepresented in our organisation.

For more information on our Equity, Diversity and Inclusion work, please visit our website.

Please let us know if you have any feedback to make our recruitment processes more accessible and inclusive or if you require any adjustments made to your application or interview process.

If you want more than just a job, we want you.
Join the team and be there when it matters.

Shop Manager

Permanent, 35 hours

£27,172 a year - total package including a market supplement

Wimbledon shop - 84 The Broadway, London, SW19 1RH

The salary for this role is £25,172.40 a year. The role will also include a £2,000 a year market supplement.

Join Our Community

Would you like to work at the heart of your local community? Are you motivated to inspire and support a team of volunteers? Do you have retail experience and are ready for the next step in your career?

If so, this could be the opportunity for you.

The role

Permanent, 35 hours a week.

Scope's Wimbledon shop - 84 The Broadway, London SW19 1RH

Please note that successful candidates will be subject to an enhanced DBS check.

We welcome all applications by 11:59pm GMT on Wednesday 15 April 2026.

As Shop Manager of Scope’s Wimbledon shop, you’ll have the autonomy to run the shop with creativity and flair. Every day is different

In this role, you’ll lead a team of paid colleagues and volunteers, offering clear guidance, encouragement, and development. Using your experience and management skills, you’ll help grow sales while making sure every customer and donor enjoys a welcoming and inclusive shop experience. In this role you will:

· Ensure shop sales performance is maximised, actively seeking ways to improve the shop’s performance on a continuous basis.

· Manage all aspects of stock collection and preparation; ensuring that stock processing levels are sufficient to achieve required shop floor density, encouraging stock donations at all times. Also support our online selling with identifying suitable items and listing on online selling platforms

· Recruit, manage and develop paid colleagues and volunteers within Scope’s HR and operational policies and procedures and build a strong team

· Work collaboratively with the Assistant Shop Manager

About you

We’re looking for someone who has:

· Previous experience as either a Retail Shop Manager, Assistant Manager, or a Supervisor looking to step up, ideally in retail or charity shops.

· Commercially aware and able to spot opportunities

· Be able to lead and support people

· Customer-focused, with a can-do attitude

· A team player with strong work ethic

· Accurate and detail-oriented

· IT literate and numeracy skills

Please make sure you explain in your application, with examples, how you can meet these important skills.

We ask you to show an appreciation of Scope’s values and our ambition of an equal future for disabled people.

Working in Our Shops

Our shops are the face of our retail brand, run by dedicated, creative, and passionate teams. We focus on sustainable fashion, engage with local communities, and lead volunteers to deliver a great experience for colleagues and customers. Funds raised support Scope’s mission of achieving equality for disabled people and their families.

Shop Hours

Scope shops are open every day. Some weekend and Bank Holiday cover is needed.

Full-time: 35 hours per week, five days out of seven

Part-time: Weekly hours on a seven-day rota 

Additional Information

In line with UK legislation, we are only able to accept applications from individuals aged 18 or over. This is because the role may involve working alone in the shop without other staff present.

You must be eligible to work in the UK to apply for this vacancy. Scope is not able to offer visa sponsorship.

Anonymised applications

We use an anonymised shortlisting process as part of our commitment to equality, diversity, and inclusion. All advertised vacancies require a CV and the completion of a short application form.

Our values

Pioneering, Courageous, Connected, Open, Fair.

We trust each other and give colleagues freedom to be creative, push boundaries, and change minds.

Our promise to disabled people

We are proud to be a charity that stands for disability equality. We welcome applications from disabled people and anyone with an impairment, condition, or access need. We want our team to reflect the communities we serve.

As a Disability Confident Leader, we promise to offer an interview to all disabled applicants who meet the essential requirements for the job. To do this, tick the box in your application to say you are applying under the Offer an Interview Scheme (this used to be called the Guaranteed Interview Scheme).

If you need any changes or support during the recruitment process, please email us via our website.

Important to know

You must meet all the essential requirements listed in the job description.

If lots of people apply, we may need to limit interviews to a fair number of disabled applicants who best meet the criteria.

Equality, Diversity and Inclusion

EDI is a priority at Scope. We welcome applications from people of colour and other underrepresented communities. We aim to create a culture where everyone feels they belong, treating all with dignity and respect. As a disability equality charity, accessibility and inclusion come first. We listen, learn and continuously improve.

You can find out more about our approach to Equality, Diversity and Inclusion on the Scope website.

Scope benefits

We believe hard work deserves reward and recognition. We offer a wide range of benefits including:

· 35 days annual leave

· flexible working (where we can)

· company pension

· excellent training and career development

· strong colleague networks across disability, LGBTQ+, race equality, carers, women and young colleagues

· Wellbeing incentives like a discounted gym membership, cycle to work scheme, and much more

One in four of us in the UK are disabled and we are a diverse, proud, and vibrant community. We’re here to create an equal future with all disabled people. We campaign to transform attitudes to disability, tackle injustice and inspire action. We are creating a powerful movement of disabled people, allies, organisations and businesses.

Together we will be unstoppable.

Please note that successful candidates will be subject to an enhanced DBS check.

• Would you like to make an impact by leading one of our fashion store teams that are community based, offer amazing choice and genuine sustainability?

  What does this role involve?

  As a Store Manager you will be accountable for your stores performance, maximising sales through physical and digital channels, and achieving store targets by leading an inclusive and diverse team that consistently demonstrate the BHF values .

  Each day is different in this varied, fast paced and hands on role.  Due to the volume of donations, it can be physically demanding at times, yet most rewarding as you play a part in helping to fund life saving research.

  What are we looking for?

  • Experience working in a customer facing role in retail, hospitality or service industry
  • Experience of leading, motivating and developing teams
  • Commercial awareness
  • Ability to achieve sales targets
  • Committed to achieving the highest retail standards at all times
  • Able to work under own initiative and take a proactive approach to changing business needs and objectives
  • Thrives working in a hands on, fast-paced environment
  • An understanding of budgets and P&L 

  Our stores are fast-paced and trade 7 days a week which means we require flexibility from our store teams to work weekends and bank holidays on a rota basis.

  What’s important to us?

  At the British Heart Foundation (BHF) we offer a huge range of new and used quality furniture, clothing, jewellery and more, available in store and online.

  Our vision is a world where everyone has a healthier heart for longer. We'll get there by funding cutting-edge research and innovation, which hold the keys to saving and improving more lives.

  In addition to raising funds for the BHF, we connect with our local communities and help reduce clothing and furniture waste across the UK. With over 700 stores we make a huge environmental impact by preventing around 70,000 tonnes of unwanted items going to landfill every year. We receive 1.6 million items donated to our home stores and 9.8 million bags of donated items and we will continue to build upon our reuse agenda in the years to come.

  Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.

  Why join the BHF?

  We have a strong culture of internal progression and will actively support you to develop your career.

  Our generous staff benefits include:

  • 38 days annual leave (plus the option to buy and sell leave)
  • Holistic support leave of up to 10 additional days off each year
  • Enhanced family policies (maternity, paternity and adoption leave)
  • Wagestream - early access to your wages
  • 25% staff discount
  • Health cash plan (Dental, Optical, Therapies, etc)
  • Access to a 24/7 Virtual GP and Employee Assistance Programme (EAP)
  • Pension with employer contribution of up to 10%
  • Cycle to work scheme
  • Discounts on gym memberships
  • Discounts with a wide range of retailers

  Ready to apply?

  To apply, please follow these simple steps:

  1. Click the “Apply” button below.
  2. You’ll be seamlessly redirected to the BHF Careers page.
  3. Complete the application form, submit your CV and upload your employment history.

  What do I need to know?

  DBS Check: Any offer of employment is subject to a satisfactory DBS check

  Inclusivity Matters: We’re committed to fairness and consistency. As part of this commitment, we use anonymous CV software during the application process

  Act Swiftly: Early applications are encouraged. We’ll be reviewing submissions throughout the advertising period and may close the advert early

  Sponsorship: Please note that we are unlikely to be able to sponsor applicants in respect of this role due to the role not meeting the minimum salary criteria to be eligible for sponsorship.

  Should you need any adjustments to the recruitment process, at either application or interview, please contact a member of the Recruitment team.

Empowered Living Team Coordinator

Salary: Band 5 £18,341.64 - £22,327.60 per annum inclusive

Contract: Permanent, part-time, 18.75 hours per week

About the job role

An exciting opportunity has arisen as an Empowered Living Team (ELT) Coordinator at St Joseph’s. You will work as a key member of a committed and creative Therapies team, which offers innovative, holistic and person-aligned care and support to people with palliative and end-of-life care needs, and to their families and caregivers.

The post holder will provide coordination for, and service development of, the Empowered Living Service. This community-based service provides outstanding person-centred rehabilitative enablement for people living with a palliative diagnosis. Following a joint professional assessment, a detailed programme of patient-led goals is enabled and supported by a trained ELT volunteer in the patient’s own home. Volunteer recruitment, training, patient matching and regular support group/1-1 supervision is led by the ELT coordinator.

About you

• A skilled professional with experience in health and social care, education or community development.
• Experience of multi-disciplinary working in community rehabilitation settings.
• Experience working in an education or support role in relation to volunteers.

About us

St Joseph’s Hospice was founded in 1905 by the Religious Sisters of Charity and built on a rich Catholic heritage. Today, we are an Investors in Diversity-awarded charity, providing expert, compassionate care to people of all backgrounds, cultures, and beliefs across East and North London.

Our specialist palliative care services—delivered at home, in our in-patient unit, and through out-patient clinics—are grounded in respect for human dignity and guided by compassion, justice, and a deep commitment to quality. Our values guide us in everything that we do. We work to ensure that everyone receives the support they need, with kindness, understanding, and respect by delivering individualised, responsive and holistic support to patients and their families.

Why work for us?

We can offer you:

• Experience working in a dynamic team who are leading work on rehabilitation in palliative care.
• Development of specialist palliative care treatment skills.
• Opportunities and support to advance your communication around challenging topics such as death, dying, and loss.
• Exemplary multi-professional working with commitment to holistic care.
• 27 days holiday plus public holidays, increasing up to 33 days with service
• Subsidised café and early access to retail sale events
• Season ticket/Welfare loans
• Continuation of the NHS Pension Scheme or an excellent salary-exchange pension scheme.
• Santander cycles discount and cycle to work scheme
• Health Cash Plan and access to the EAP services

The job is based at St Joseph’s. Some local travel is essential. Full support and training will be provided in all aspects of the job by the hospice. There are excellent opportunities for learning and professional development. 

Join St Joseph’s team and find out more!

For further information and to apply, please visit our dedicated recruitment page via the 'Apply' button.

Closing date: Sunday, 12th April 2026.

We are an equal opportunity and a disability confident employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

We have an exciting opportunity for Independent Witness Advocates to join the Pre-trial witness support service, working 37.5 hours a week.

This role requires working from our Victim Support London office on Tuesday & 4 days home based, however travel to London courts will be required throughout the week to attend Pre-trial visits.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible Working Options: Including hybrid working.
• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Welcome Bonus: £500 on successful completion of probation period.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression.

About the role:

This role is offered on a hybrid working basis, 1 day per week from our London Singer Street office (every Tuesday). The remaining 4 days per week will be home-based, but there will still be the requirement on these days to travel to London courts to deliver pre-trial visits. Therefore, it is essential the travel distance from surrounding counties outside of London is within 30 minutes to London.

As an Independent Witness Advocate you will:

• Lead on providing pre-trial, outreach & post-trial support for witnesses; ensuring their pre and post-trial needs are assessed and a plan for support is put in place so they can attend court to give their best evidence
• Provide advocacy, support in court, and emotional/practical support around their physical, mental, social or financial wellbeing
• Liaise with criminal justice partners to ensure witnesses are kept up to date with arrangements for attendance at court and where applicable, ensure special measures have been granted
• Provide practical and emotional support in a way that is approachable, flexible and caring, showing empathy at all times
• Need to be tenacious in support of your clients and being able to solve problems and surmount the challenges posed by the criminal justice system

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

Corporate Partnerships Officer

Bowel Cancer UK is the UK’s leading bowel cancer charity. We’re determined to save lives and improve the quality of life of everyone affected by bowel cancer. We support and fund targeted research, provide expert information and support to patients and their families, educate the public and professionals about the disease and campaign for early diagnosis and access to best treatment and care.

We currently have employees working across four nations in England, Wales, Scotland and Northern Ireland. Thanks to the generosity of our community, we’re in a privileged position to be able to deliver our ambitious new strategy, On a Mission. There are huge challenges facing bowel cancer patients across the UK and our community needs us now more than ever. We’re building a strong and united team to bring us closer to a world where nobody dies of bowel cancer.

Job Summary for Corporate Partnerships Officer

• Join a high‑performing Partnerships and Philanthropy team of eight fundraisers specialising in securing high‑value support from corporates and charitable trusts.
• The ideal candidate will bring:
  • Experience in fundraising and relationship management.
  • Proven ability to develop and manage a fundraising portfolio.
  • Strong relationship‑building skills and a proactive, creative approach.
  • Excellent research, writing, presentation, and organisational capabilities.
  • The confidence to work independently while contributing effectively to team goals

Key Responsibilities

• Collaborate closely with the Senior Strategic Partnerships Manager, Corporate Partnerships Manager, and Senior Corporate Partnership Officers.
• Manage a portfolio of existing corporate partnerships, ensuring high‑quality stewardship and maximisation of income and mutual value.
• Develop and maintain a pipeline of new business opportunities.
• Lead or support:
  • Charity of the Year partnerships.
  • Corporate event management and support.
  • Partnerships with pharmaceutical companies.
  • Sponsorship initiatives.
  • Cause Related Marketing (CRM) collaborations.
• Contribute significantly to achieving ambitious team fundraising targets.
• Help drive improvements for everyone affected by bowel cancer through impactful partnership work.

Safeguarding

Safeguarding is everyone's responsibility and at Bowel Cancer UK we are committed to safeguarding children, young people and vulnerable adults and we expect all staff and volunteers to share this commitment.

Successful candidates may be subject to either a satisfactory basic, standard or enhanced DBS check from the Disclosure and Barring Service (DBS) dependent upon the role.

Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

Location: While not required to be based in London, this role does require a regular presence in our London office and pan London sites, with a minimum of one day per week onsite. Home working is available in line with Crisis’ Hybrid Working Policy. Occasional travel may also be required to other locations across Crisis.

Roles: We are currently recruiting for two permanent vacancies.

About the role

Crisis is recruiting 2 x People Advisors to collaborate with a variety of Directorates including Client Services, Commerce and Enterprise, People and Resources, and Policy and Social Change. The roles will work closely with other People Team colleagues to enable the People and Culture function to boldly deliver an excellent service to Crisis’s managers and people.

These are varied and exciting roles, with a primary focus on managing employee relations caseloads, alongside opportunities to contribute to People and Culture policies, wellbeing initiatives and project work to make a positive impact across the directorates you support.

As a People Advisor, you will be given autonomy to apply your expertise in employee relations, engagement, and people policy to provide customer focussed, pragmatic, and credible advice to managers ensuring equitable practices throughout as priority. These are fantastic opportunities in a supportive and friendly team!

About you

To be successful in these roles you will have experience of advising on a range of employment areas. You will be able to demonstrate how you’ve advised and supported managers through, sometimes complex ER issues, to reach a resolution. You will be confident in your knowledge, ability and interpretation of employment law and best practice, and comfortable building relationships with colleagues, to provide appropriate challenge. You will be interested in shaping People and Culture policy and implementing modern practices.

It would be desirable for one of the roles if you have experience of providing People (HR) support in a charity retail environment with the ability to travel and meet with our managers on site across our London shops and warehouse. Both roles will support some of our client services across the UK so occasional travel to some of our regional locations would be required to support the leadership teams on site.

If this sounds like you and you want to help deliver our People Team advisory service at this exciting time, we want to hear from you.

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.

Working at Crisis

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.

As a member of the team, you will have access to a wide range of employee benefits including:

• A competitive salary. Please note our salaries are fixed to counter inequity and we do not negotiate at offer stage
• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy
• Pension scheme with an employer contribution of 8.5%
• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave
• Enhanced maternity, paternity, shared parental, and adoption pay
• Flexible working around the core hours 10am-4pm
• Wellbeing Leave to be used flexibly
• And more! (Full list of benefits available on website)

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply?

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Wednesday 15th April 2026 at 23:59

Interview date and location: Wednesday 29th April 2026 – Online via Microsoft Teams

Interview process: Competency-based interview + written task.

AI in Job Applications

We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences

Accessibility

We welcome applications from people who identify as neuro diverse and want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email  our Talent Acquisition team who will contact you to discuss how we can help. (Contact details on our website)
 
Registered Charity Numbers: E&W1082947, SC040094

Location: Lambeth (travel across the area, home based for administration)

Salary: £29,250 - £33,250 per year

Contract Type: Permanent

Position Type: Full Time

All applications by All applications by Midnight on 9 April 2026, however, we reserve the right to withdraw this vacancy before this date.

Do you want to work with a leading advocacy charity organisation supporting those in need?

Do you have experience of working as Team Leader / managing people?

Are you keen to make a difference to people who want to be heard?

Then come and join us here at VoiceAbility.

We are looking for a confident and experienced people manager, who will lead and support teams based in and around the London area, to join our team.  We are seeking applicants who have transferable skills, a willingness to learn and a desire to help those in need of support.

About us

VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations.

We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most.

About the role?

We have an exciting opportunity for a Team Leader to join our team covering a variety of boroughs in London.  You will be a passionate supporter of quality driven, outcome centric, advocacy provision and in coaching others to achieve the exacting standards of excellence in advocacy required to support our clients.

About you

We are looking for a strong and resilient leader with experience of managing a team. Desirably you will have worked or volunteered in a welfare, supporting role, or caring for adults or young people who have support needs.

You will be committed to driving high performance and practice standards by actively engaging with our Practice Management team to interpret data. Thereby, making informed decisions and ensuring that the highest standards of advocacy are achieved.

You will ensure a culture of learning and continuous development through a mix of team and supervision meetings, and reflective practice.

You will be experienced in managing risks relating to the safety and wellbeing of staff members and the safeguarding of service users.

How will you make a difference?

You will be responsible for ensuring your team delivery of the highest standards of advocacy, ensuring that all contact with clients is outcome driven.

You will support your team and ensure that they have the necessary skills to make a difference in peoples lives on a daily basis.  Assisting them to grow in confidence and empowering them to assist those in need of support.

You will work resourcefully and collaboratively with people across the organisation to assist you and your team, fostering a learning culture where all views are respected.

Benefits 

28 days annual leave plus bank holidays (pro-rata for part-time colleagues) rising to 30 days upon 5 years’ service 

5% employer pension & minimum 3% employee contribution 

Salary sacrifices pension scheme 

Separate Life Assurance Cover (equivalent of two times your annual salary) 

Staff discount scheme including retail discounts, entertainment, holidays, gym membership etc 

24/7 Employee Assistance programme 

Access to remote counselling service 

Paid Disability Leave 

Paid compassionate Leave 

Home Working Allowance  

Support with continuous professional development 

Access to Clifton Strengths Coaching for development  

Personal Development Plans 

How are staff supported to work remotely? 

VoiceAbility has a small number of offices. Employees including Team Leaders are homebased for Administration and meetings will be held online as well as in person in the relevant community. 

When you need to travel for work, expenses will be paid (mileage or public transport costs).  

VoiceAbility offers the usual regular manager one to ones, Staff forums and communities of practice depending on role. Team meetings with a mix of virtual and in person approach. 

Equality and Diversity

VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential.

VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. If you need to apply in a different way, please contact HR for further options.

How to apply

To apply for this role please sign up for a recruitment account by clicking the apply button on this page. Follow the instructions to create your account, upload your CV, and complete our short application form.

Important Dates:

Closing date for applications: Midnight on 9 April 2026, however, VoiceAbility reserve the right to withdraw this vacancy before this date.

About us

Carers UK’s vision is to create a society that recognises, values and supports carers. As the leading national charity for unpaid carers, we exist to make life better for carers, however caring affects them. Our support, advice, information and campaigning work are now needed more than ever, as unpaid carers are providing more and more care, adversely impacting on their own health and wellbeing.

About the role

We recognise the value of social media in communicating with all our audiences; whether unpaid carers or their friends and families, employers, politicians, service providers, supporters and all those people who may become a carer for a partner, family member, friend or neighbour and will need information, support, and to know that there are people working to make their lives better.

This role works with colleagues across the organisation - but also in partnership with external organisations and agencies, with targets set for engagement (and other indicators of the success of our campaigns). We're working on multiple campaigns simultaneously; whether that's Carers Week, campaigns to influence changes to the law to better support carers, encouraging unpaid carers to join us as members, updating on activities in the devolved nations or getting people to fundraise for Carers UK. And we use a mix of owned, earned and paid communications to drive engagement in a challenging and crowded environment in order to get our messages to cut through. It's a busy, but varied role, in a supportive and collaborative team.

About you

Working within the communications and marketing team, you'll be confident in managing our social media accounts (we have many), ensuring we're using platforms to get our messages out to both wide and targeted audiences with engaging and timely content.

You'll be happy using tools for social listening, interacting with our audiences and building our reach. You'll be familiar with key metrics for social engagement and will be reporting back to colleagues and other stakeholders - and using this data to constantly improve our communications.

You'll be skilled in writing longer form content for our members' magazine, Caring, proof reading articles, posting content on our websites, creating graphics and making sure our content is engaging, audience focused and dynamic. Oh, and you probably know your way around an emoji set and are not scared of a well timed pun. We're a small but effective communications team and pride ourselves on getting stuck in and supporting each other when we need to deliver big on fast moving projects, so you'll need be able to juggle lots of demands while recognising the importance of always hitting deadlines.

Diversity and inclusion

Carers UK is committed to becoming a diverse and truly inclusive organisation. We strive to create a workplace where our colleagues and volunteers can truly be themselves and feel like they belong and constantly seek to ensure all voices are heard.

To embrace this culture of diversity, our employee and volunteer recruitment should reflect our stakeholders and the society that we serve and support, regardless of age, race, gender, sexual orientation, physical abilities, disabilities or religious practices. We value individual diversity and are actively building diverse teams here at Carers UK and value our colleagues from a wide range of backgrounds.

As a membership charity for carers, we particularly seek employees and volunteers with a real understanding of the issues faced by carers. Reasonable adjustments can be made to the process and role dependent on the needs of the applicant.

At Carers UK we want our application process to be as accessible as possible. If you need any adjustments to apply please contact us to discuss.  

The closing date for applications is 5pm, Tuesday 7 April.

Carers UK anonymises all applications prior to shortlisting.

Carers UK reserves the right to appoint at any stage, should an outstanding candidate emerge.

Carers UK are actively interviewing as we receive applications.

Carers UK may carry out online and social media checks before a formal offer is made.

Senior Young People Support Worker (Islington)

Join us to lead meaningful change, empower young people to thrive, and shape a service where your leadership, compassion and creativity make a real and lasting impact every day.

Location: Islington

Salary: £31,203 per annum

Closing Date: 22 March, 2026

Employment Type: Permanent

Hours per week: 37.5

About the Role

Step into a key leadership role as a Senior Young People Support Worker, where you’ll drive high‑impact, psychologically informed support for young people at risk of homelessness. You’ll lead a team of professionals, guide high‑quality assessments and support plans, and create safe, empowering environments that build confidence, resilience and independence. Every day, you’ll use an asset‑based approach to help clients develop skills and move positively towards sustainable futures.

You’ll take ownership of day‑to‑day service delivery—managing risk, maintaining high safety standards, strengthening partnerships with local agencies and ensuring the accommodation remains welcoming and well maintained. With your inclusive leadership and creative problem‑solving, you’ll connect clients to education, training, employment and volunteering opportunities, while also supporting staff development, supervising volunteers and contributing to the smooth running of the wider Islington pathway. This role is ideal for someone who leads with integrity, collaborates confidently and is motivated by achieving meaningful outcomes.

In this role, you will:

• Lead high‑quality, psychologically informed support for young people, delivering tailored one‑to‑one and group interventions that build resilience and independence.

• Oversee day‑to‑day service delivery, ensuring strong safeguarding practice, effective risk management and a safe, well‑maintained environment.

• Supervise and develop Progression Coaches, volunteers and placements, providing guidance, performance oversight and positive role modelling.

• Build effective partnerships with local agencies and internal teams to strengthen client support pathways and meet contractual outcomes.

• Support clients to access education, training, employment and volunteering opportunities aligned to their goals and strengths.

• Manage key operational tasks including casework quality, financial recording, health and safety checks and participation in the on‑call rota.

About You (What we are looking for from you – Person Specification)

• Experiencing of supervising the work of others.

• An understanding and commitment to working in an assets-based way

• Experience of working with people who have experienced homelessness, poor mental health, substance use or have a history of living in care.

• Experience of using Risk Assessments and Support Planning.

• Good literacy, numeracy and IT skills

• Experience of operating safeguarding requirements and procedures

• Commitment to working in a manner which promotes diversity and equality, ensuring that everyone is treated with respect and dignity and no one suffers from discrimination.

• Commitment to promoting an environment which has the highest regard for the Health and Safety of others.

• Personal and professional integrity

• High level understanding of professional boundaries and ability to maintain boundaries

• Effective collaborative working

• Ability to effectively reflect on own practices for ongoing learning and development

• Respect for the values and ethos of Depaul and its founding partners.

What You’ll Receive

• Tailored training and development
• Flexible working options where suitable
• 26 days annual leave, rising with service
• Family‑friendly leave policies
• Pension scheme with employer contributions up to 7%
• Employee Assistance Programme with 24/7 GP access
• Discounts across retail, travel, food, fitness and more
• Cash health plan for you and your family
• Death‑in‑service benefit
• Access to legal and practical support

Safer Recruitment

Depaul UK is committed to fair and inclusive recruitment, and we welcome applications from people of all backgrounds. If a role requires it under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, we will carry out the appropriate Disclosure & Barring Service (DBS) check. We only look at information that is relevant to the role, and a criminal record will never be treated as an automatic barrier to employment. All DBS information is handled sensitively, confidentially and in line with the DBS Code of Practice, and we encourage applicants to discuss any concerns with us openly.

About Depaul UK

In the 1980s, high unemployment and steep inflation was contributing to a shocking rise in youth homelessness across London. Thousands of young people were sleeping rough every night, with many areas notoriously dubbed “cardboard cities” due to the visible rise in street homelessness. Appalled by the scenes playing out across the capital, a group of people came together to tackle the challenge head on. Led by Cardinal Basil Hume and Mark McGreevy OBE, in 1989 Depaul UK was born.

What began as a single housing project in North London soon expanded across London, Greater Manchester and the North East of England. Today, Depaul UK provides accommodation, prevention and support services to thousands of marginalised young people across the UK each year.

As our name suggests, the work of Depaul UK has been inspired by St. Vincent de Paul – a man who devoted his life to helping vast numbers of people throughout the 17th century. St. Vincent de Paul’s belief in the intrinsic worth of all people and his commitment to taking bold action remain central to our values today. Depaul UK now forms part of a family of Depaul charities around the world. We each focus on the specific challenges in our own countries, but we’re united by our shared values and mission to end homelessness.