Schools jobs

Location:

Based in our hub in Peterborough, with regular time in our Wisbech and Huntington hubs

Role will require some cross county travel

Hours: 35

Salary: £34,000 to £38,000 per annum/pro rata

Duration: Permanent

 

Closing date: 11th Feb

Interviews to be held Mon 23rd Feb

Centre 33 is an ambitious and growing charity based across Cambridgeshire and Peterborough. We offer a range of high-quality services to young people aged up to 25, including information and support on a “drop in” basis, mental health services, counselling, housing and financial advice, sexual health support and support for young carers.

This is an exciting opportunity to join our established ‘Someone to Talk to’ service in a Team Lead role.  The Team Lead will manage and oversee a team of staff and volunteers supporting young people across Centre 33’s two hubs in our North Locality – in Peterborough, Huntingdon and Wisbech. The Team Lead will work closely with the other Team Leads and Heads of Service to jointly ensure our multidisciplinary teams deliver excellent, safe, impactful and responsive services to young people.

We are looking for a highly motivated professional with experience working within a Mental Health, or youth work role, and with experience of managing people.  The Team Lead will bring strong expertise and leadership to Centre 33’s mental health support offer for young people aged 13-25 years, leading the teams delivering counselling and the wider, flexible emotional wellbeing offer. They will be responsible for providing support with case allocation, case management, reflective practice, risk management and Safeguarding. They will provide day-to-day designated Safeguarding leadership, supported by the Head of Service and Director of Services.  They will develop strong relationships with local organisations and statutory services to ensure effective joint working and support for young people.  This role may deliver ad hoc case work to support young people with more complex needs but will hold only a limited ongoing, regular case load.

The hours of work for this role are predominantly within core opening hours of 10 to 6pm, with some evening/Saturday working based on a rota. Due to our service delivery, it is important that the Team Lead is available for hub-based work during our core working hours.

This role will work to Centre 33’s values of being young people led, collaborative, inclusive and striving for excellence.

An exciting opportunity to help turn a new national initiative into reality as it moves from planning into delivery. Over the next year, we will be launching a new, national Foundation Degree while building the foundations of a wider programme of work. This role will play a key part in making that launch happen in practice, working flexibly across partnership development, recruitment and onboarding, and organisational development. The role is designed to adapt to what is most needed through the launch phase, with a strong focus on working with partners and colleagues to ensure Year 1 delivery is successful. Working closely with the Centre for the Children's Workforce team, delivery partners and the University of East London, this person will help build the systems, relationships and momentum needed to move from planning to delivery, while contributing to CCW’s longer-term organisational capacity.

An exciting opportunity to help turn a new national initiative into reality as it moves from planning into delivery. Over the next year, we will be launching a new, national Foundation Degree while building the foundations of a wider programme of work. In the initial phase, this role will focus on working locally with partners and participants in the South West to support recruitment, onboarding and preparation for launch, while also contributing to the wider programme build-out alongside a national team. As delivery begins, the role will transition into ongoing programme management across a cluster of South West delivery centres, leading high-quality delivery, participant experience and programme quality, and helping to build strong, sustainable centres over time.

ESPE is Europe's leading and largest charity focused on improving the clinical care of children and adolescents with endocrine conditions.  We aim for excellence in clinical care, research and education through innovation, collaboration and technology. Our charity is growing its membership and activities at pace, and we are now searching for a Finance Manager who will be the first member of the permanent staff team who is a qualified accountant. 

The Finance Manager role will make a significant difference to how we manage our finances, at an operational and strategic planning level.  We are looking for an individual who is excited by the prospect of transforming our financial governance and management. 

Role overview:

The Finance Manager will work closely with the CEO, Treasurer, and bookkeeper to manage daily financial functions, ensure regulatory compliance, and drive financial performance - including budgeting and forecasting. 

• Contract and working conditions: This is a fixed-term role (initially 18 months) which we envisage will transition to a permanent position. Hours will initially be 17.5 hours per week with remote and flexible working arrangements. Candidates must have the right to work in the UK and be based in the UK.

• Strategic responsibilities: The Finance Manager will support financial target delivery, ensure robust financial systems, and align financial processes with organisational growth and strategy. 

• Operational duties: Responsibilities include preparation of management accounts and all financial reporting, cash flow forecasting, grant management, VAT and tax compliance, audit support, and process improvements. The role also involves liaising with external suppliers and stakeholders and overseeing payroll and pension scheme implementation and management.

• Governance and compliance: The Finance Manager will ensure adherence to the requirements of the Companies Act, Charities Act, and HMRC regulations, ensuring we prepare and submit our statutory accounts on time.  You will coordinate the annual audit, review internal controls, and report financial risks to the ESPE leadership.

• Leadership and collaboration: The role includes providing financial guidance to coordinators and teams to support informed decision-making. 

• Required experience and skills: Candidates must be a qualified accountant (ACA/ACCA/CIMA/AAT/ICAEW) with at least three years experience in financial or management accounting, preferably in a professional body or learned society. Proficiency in accounting software, and having significant knowledge and understanding of VAT (ideally across Europe), analytical skills, communication, and project management skills are essential. 

• Personal attributes: The ideal candidate will demonstrate strong attention to detail, resilience, collaborative skills, ability to manage multiple priorities, and alignment with ESPE’s mission. You should be proactive, enjoy challenge, be capable of working under pressure, and skilled in influencing and strategic thinking. Must be willing to travel to Europe as required (2-4 times per annum).

Benefits:

• 30 days annual leave, plus UK Bank Holidays
• Flexible working
• Matched pension scheme (up to 7% of salary) 
• Employee assistance programme
• European travel

First interview date: 20th February, online.

Join BBS UK and help deliver compassionate support within NHS highly specialised clinics, supporting children and families living with Bardet-Biedl syndrome.

At Bardet-Biedl Syndrome UK (BBS UK), we are dedicated to improving the lives of those affected by this rare genetic condition. Our charity provides specialist support services that help children, young people and families feel informed, supported and able to navigate complex health and care systems, working in partnership with NHS Highly Specialised BBS Clinics.

We are seeking a compassionate and organised individual to join our Clinics Support Team as a Patient Liaison Officer (PLO). This role offers a unique opportunity to deliver charity-led support within specialist paediatric clinics at Great Ormond Street Hospital, working alongside NHS multi-disciplinary teams while remaining part of a close-knit and supportive charity team.

About the Role

As a Patient Liaison Officer, you will play a vital role in ensuring families feel prepared, supported and heard before, during and after their clinic appointments. You will provide emotional and practical support, advocacy and system navigation, helping families to understand their care and access appropriate support, while referring more complex casework to BBS UK’s specialist Advice Service.

You will:

• Support families before, during and after NHS Highly Specialised BBS clinic appointments

• Facilitate clinic attendance by preparing families for appointments, addressing concerns and helping to reduce “Did Not Attend” rates

• Attend specialist BBS clinics at Great Ormond Street Hospital, and St Thomas' Hospital, providing on-the-day support to families and clinicians (Approximately 2-4 days per month)

• Act as a key point of contact between families and clinical teams, supporting communication and information-sharing

• Provide light-touch advocacy, information and signposting in relation to health, education, social care and local authority support

• Identify unmet needs or emerging issues during clinic interactions and refer families to the BBS UK Advice Service for specialist advocacy and follow-up

• Support families during key transition points, particularly the move from paediatric to adult services

• Maintain accurate and confidential records using BBS UK’s CRM system (CharityLog)

• Contribute to service evaluation, quality improvement and the wider work of BBS UK

This is a home-based role with attendance at clinics in central London and occasional travel to other clinic sites and BBS UK events. Travel expenses will be reimbursed in line with BBS UK policies.

Who We’re Looking For

We are looking for an experienced individual with a background in supporting children and families, who can work confidently in a clinic-based, people-facing role.

Essential Experience & Skills

• Experience working with children, young people and families, ideally within health, social care, education or the voluntary sector

• Strong communication skills, with the ability to engage sensitively with families experiencing distress or uncertainty

• Experience providing emotional and practical support to individuals with complex or long-term conditions

• Ability to organise and manage multiple tasks, prioritise effectively and work independently

• Good IT skills, including Microsoft Office and case management/CRM systems (e.g. CharityLog)

• Understanding of safeguarding principles and professional boundaries

• A strong commitment to improving outcomes for people living with rare or complex conditions

Desirable Experience & Skills

• Knowledge of Bardet-Biedl Syndrome or other rare or genetic conditions

• Experience working alongside or within NHS services or multi-disciplinary teams

• Understanding of education, health and social care systems in England

• Experience supporting families affected by disability or visual impairment

• Ability to travel for work, including clinic attendance (travel expenses reimbursed)

Why Join BBS UK?

BBS UK is a small, dedicated charity making a meaningful difference to the lives of children, young people and families affected by Bardet-Biedl Syndrome. Our Clinics Support Team is widely recognised by families and clinicians as an essential part of the specialist BBS service.

By joining us, you will:

• Have a direct and positive impact on families at critical points in their care journey

• Be part of a supportive, values-driven charity team

• Work flexibly from home while delivering face-to-face support in specialist clinics

• Receive training, supervision and ongoing professional development

• Contribute to a nationally recognised rare disease support service

Additional Information

• DBS Check: An enhanced DBS check is required for this role

• Safeguarding: Completion of safeguarding training within the first month of employment

• Flexible Working: Occasional evening or weekend work may be required, with time off in lieu provided

• Hours: This is a permanent, part-time role (20 hours per week)

How to Apply

If you’re passionate about supporting children and families living with a rare condition and would like to be part of a dedicated charity team, we’d love to hear from you.

If you would like to discuss the role before applying, details can be found in the application pack.

Application Deadline: 8th February 2026

the3million is the largest grassroots organisation for EU citizens in the UK, formed after the 2016 referendum to protect the rights of people who have made the UK their home. 

Our work ranges from organising EU citizens’ communities and informing people about their rights, to holding the Government to account on the implementation of the Withdrawal Agreement and advocating for social justice.

We are looking for an experienced and values-driven Community Organiser to lead the delivery of EU Voices, a project aimed at strengthening EU citizens’ communities in the UK through capacity building of civil society organisations (CSOs) and delivering a programme of engagement events and campaigns directly with EU citizens. 

The ideal candidate will be passionate about social justice and migrants’ rights, able to plan, deliver and evaluate community engagement events, while also playing a key role in liaising with CSOs and delivering a programme of capacity building activities, enabling networks to be more effective and strategic in making change happen. The role requires strong experience in community organising, participatory approaches and working with diverse, grassroots-led CSOs.

Key responsibilities

1. Community organising and civic engagement 

• Lead the planning, delivery and evaluation of the project’s community organising strategy, working closely with the3million’s other Community Organisers to deliver a cohesive programme of opportunities.
• Plan, organise and facilitate listening sessions with EU citizens’ communities in partnership with local grassroots organisations.
• Deliver outreach activities at cultural, educational and community events, including stalls promoting the project and voter registration drives.
• Design and facilitate intercultural dialogue events that build bridges between EU citizens and British residents.
• Ensure all community engagement activities are inclusive, participatory and grounded in lived experience.
• Work with the Communications Manager to effectively promote the project in the media and the3million’s website, newsletter and social media as appropriate.

2. Capacity building for CSOs 

• Lead the delivery of capacity building activities for EU citizens’ organisations, coordinating with fundraising, communications and anti-oppressive practices training providers.
• Work closely with grassroots CSOs providing one to one guidance and support, including on organising local engagement events.
• Support CSOs to deliver and implement community organising plans and deliver local outreach and campaigning events.

3. Coordination and project management

• Act as the main point of contact for the3million within the EU Voices consortium, working closely with the Project Coordinator and partners.
• Coordinate activities to ensure coherence, timely delivery and alignment with project objectives and indicators.
• Lead on project planning, internal coordination meetings, and risk management.
• Support monitoring, evaluation and learning processes, including the collection of qualitative and quantitative data from community activities.

4. Stakeholder engagement 

• Work with the Head of Policy and Advocacy to ensure community insights and grassroots priorities inform and lead the3million’s advocacy.
• Support the3million’s policy-focused webinars and engagement with UK and EU decision-makers.
• Build and maintain strong relationships with a wide network of external stakeholders including grassroots community leaders and CSOs. 

5. Reporting and documentation

• Lead on the3million’s narrative reporting for EU funders, including event reports, progress updates and evidence of impact.
• Ensure accurate documentation of activities, participant engagement and outcomes in line with EU funding and visibility requirements.
• Support the production of case studies, testimonials and stories of impact from participating CSOs. 

6. General responsibilities 

• Represent the views of the3million at events, conferences and in the media, as appropriate.
• Provide assistance in other areas of the3million’s work as and when deemed necessary by the CEO.

Person specifications

Knowledge and experience: 

• Significant experience (minimum 3 years) in community organising, grassroots mobilisation or community development.
• Proven experience working directly with EU citizens or other minoritised, racialised or migrant communities.
• Strong understanding of participatory, rights-based and inclusive organising approaches.
• Experience coordinating complex projects with multiple stakeholders and partners.
• Experience of working with people from different backgrounds, including different language skills, cultures/ethnicities, ages, etc. Comfortable interacting with people who hold different opinions with a view to build mutual understanding and solidarity.

Skills:

• Excellent facilitation skills (experience of running workshops, events, stakeholder meetings)
• Strong written and verbal communication skills, with experience producing funding reports, ability to write clear emails with compelling calls to action and the confidence to speak in public settings
• Familiarity with anti-oppression practices (which can include anti-racism, co-liberatory and intersectional principles) and ability to apply them in practice (centering the voices of racialised, minoritised and under-represented community members in project design and implementation)
• Strong administrative skills, time management and attention to detail, including the ability to set meeting agendas, keep records of volunteers/partners and to follow up on agreed actions

Personal attributes:

• A deep commitment to migrants’ rights and a passion for social justice
• Strong understanding of power, inequity and intersectionality, and how these shape participation and community engagement 
• Ability to work independently, managing competing priorities and thrive in a fast-paced environment
• A positive, proactive and solutions-oriented attitude, able to take initiative
• Willingness to travel across the UK

Desirable

• Experience working on EU-funded projects.
• Experience working with EU citizens’ communities or on post-Brexit rights issues.

Before you apply

One of the3million’s core values is equity - we are people led, we value diversity and are enriched by differences. We strive to listen to, engage with and represent the broadest range of people. 

We recognise our team is not currently representative of communities that experience racism and that our own ways of working may replicate wider societal oppression and injustices. We are actively working towards becoming an anti-oppressive organisation, including taking steps to create a more inclusive recruitment process.

You may not have worked in an organisation whose focus is campaigning for migrants’ rights. Or you may have experience in a grassroots setting which is not formalised. Please still consider applying as many other settings offer transferable skills.

If you are from a background that is underrepresented in the migration sector - for example you are from a community that experiences racism, or you have lived experience of migration, or you are a disabled person, or you did not go to University or had free school meals as a child - we strongly encourage you to apply.

We believe our work will be stronger with greater diversity. the3million welcomes the whole person to work, and we understand that each of us brings our experiences, our backgrounds and our own unique lens to what we do.

We are part of the Experts by Experience Employment Initiative. The network supports inclusive recruitment of people with lived experience of the UK asylum or immigration system. If this is your experience, you can find useful resources on their website.

Working conditions 

Position: 4 days / week 
Duration: three years contract, with possibility of extension, subject to funding 
Salary: £38,419
Location: London, UK. Majority home working. Travel will be required - majority within the UK, in addition to trips to Brussels and Rome (all travel expenses covered)
Benefits: 28 days holiday + birthday, bank holidays, contributory pension scheme, flexible working patterns.
Reporting to: CEO

About applying 

Apply by submitting an up to date CV and cover letter, detailing your motivations for applying for this post and how your skills, knowledge and experience fit the person specifications of the role. Please note we will not be reviewing applications which do not include a detailed cover letter.

The Operations Director is a  senior leadership role at St Stephen’s, helping turn vision and strategy into effective day-to-day delivery. A highly relational role, combining strong operational leadership with collaboration, trust-building and a genuine care for people. The person we are looking for will lead across people, finance, systems, buildings and operations helping the church respond to the Holy Spirit and deliver our mission well.

Our Second Home is the UK’s youth movement of young people with refugee backgrounds. Since 2018, we have supported over 750 young people from 53 countries to build community, develop leadership skills, and flourish into adulthood in the place they now call home.

Our work begins with transformational residential experiences, where young people form friendships, grow in confidence, and experience belonging – often for the first time since arriving in the UK. From there, many go on to take part in our Leadership Training Programme and local Youth Hubs in London and Bristol, before returning as peer leaders themselves. This cycle of engagement, growth and leadership is at the heart of our theory of change.

We are now entering a pivotal phase of our development, delivering a new 2025–2028 strategy focused on sustainable growth, deeper impact, and long-term resilience. Fundraising is central to this ambition.

The role (Read the recruitment pack for more information)

We are recruiting a Fundraising Manager to act as the organisation’s operational lead for income generation. This is a part-time role (18–24 hours per week) with significant flexibility, ideal for someone who is organised, thoughtful, and motivated by building something meaningful.

The Fundraising Manager will manage and coordinate income across five strands: trusts and foundations, major donors, corporate foundations, individual and digital giving, and statutory funding. While the role has a strong trusts and foundations focus, it offers real scope to build skills and experience across a broad fundraising portfolio.

Working closely with the CEO, a highly experienced freelance Bid Writer, and the wider team, you will be responsible for developing funding pipelines, producing high-quality proposals and applications, stewarding funder relationships, and translating programme impact into compelling narratives. You will also play a key role in donor communications, reporting, CRM management, and supporting campaigns and events.

This is a hands-on role for someone who enjoys balancing writing, relationship-building, planning and delivery – and who values doing fundraising with integrity and care.

About you

We are looking for someone with experience in fundraising (particularly trusts and foundations) or strong transferable skills such as persuasive writing, project management, or stakeholder engagement. You will be comfortable managing multiple deadlines, maintaining an organised pipeline, and working independently while staying closely connected to a small team.

You will bring strong written and verbal communication skills, attention to detail, and the ability to build warm, professional relationships with funders and supporters. Experience using a CRM system is important, as is an understanding of – or willingness to learn about – the UK voluntary sector funding landscape.

Above all, we are looking for someone who aligns with our values: putting young people at the centre, acting with rather than for, creating opportunities for leadership, and building a culture of freedom, respect and acceptance. We warmly welcome applications from people with lived experience of the asylum system.

This is a role for someone who wants their fundraising work to be closely connected to real people, real programmes, and real change – and who is excited to help shape the next chapter of a growing, values-led organisation.

We’re looking for a Creative Communications Lead to help shape how St Stephen’s communicates, both internally and externally. You’ll combine strategic oversight with hands-on delivery, creating high-quality design, social media, and film content that brings our vision and ministry to life.

This role is ideal for someone with a passion for creative communication, strong practical skills, and the ability to turn ideas into engaging, impactful content

The Equality Trust is looking for a motivated and organised Senior Digital Engagement Officer who enjoys working in a high trust, high autonomy environment with remote, supportive line management. We offer a dynamic, friendly team and an empowering and flexible working environment. Equality Trust is committed to diversity, equity and inclusion in recruitment. We know that organisations with a diverse team perform better, and we particularly welcome applications from those who identify as from the Global Majority, working class, LGBT+, disabled and older applicants.

The Chief Executive provides strategic leadership and operational oversight for the Sheila McKechnie Foundation, ensuring the organisation delivers meaningful impact, remains financially sustainable, and continues to be a respected voice in social change and activism.

Leading a small, committed team, the Chief Executive will set the strategic direction, secure and steward funding, and ensure effective delivery of programmes and services. They will work closely with the Board of Trustees, act as an ambassador for the Foundation, and foster strong relationships with partners, funders, and stakeholders.

This is a hands-on role suited to a versatile leader with a passion for social change and building communities, who thrives in a small charity environment.

Please note this is a UK-based role and applicants must have the right to work in the UK.

At Turn2us, we believe that everyone should have financial security so that they can thrive. Turn2us is a national charity tackling poverty and the structural causes of poverty. We work with co-producers and partners to provide people in financial crisis with the means and agency to get back on their feet, build resilience, move forward with their lives and thrive.

We are searching for a Trust and Foundations Officer to work with the Trust and Foundations Manager to grow Turn2us’ income from grant funding. This role will sit within the wider Philanthropy and Partnerships Team, which focuses on building relationships with trusts, corporates and major donors.

The ideal person for this role may have experience working within the charity sector, or equivalent, in a relationship management role and/or knowledge of how to work with Trust and Foundations to generate income. Or they may have relevant transferable skills that they are looking to apply to this role. Key skills include good written communication, good time management and organisational abilities, the ability to infer and interpret different types of information and good relationship management skills.

Turn2us is an equal opportunities employer and welcomes applications from members of all communities. It is committed to equality of opportunity, inclusion and diversity. We encourage and welcome applications from all parts of the community regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Turn2us wants to enable an environment where everyone is kept safe from harm and can thrive. We are committed to safeguarding everyone involved in our charity and the work we do. You can read a safeguarding policy on the Turn2us website.

We offer flexible working patterns, both in terms of hours and remote working. Please note that all employees are contractually required to work from the office a minimum of 4 days a month on a weekly basis. Some roles may be required to be in the office more often than this and this will be agreed with the hiring manager upon starting at Turn2us.

Closing date: 23rd February 2026, 09:00am

1st Interviews: 3rd March 2026

Do you have a keen interest in the education sector and in grant-giving? We are currently seeking a new Charity Manager at All Saints Educational Trust, where we play an important role in both.
 
This is a new position and a great opportunity to support Religious Education and Home Economics education. We’re looking for a hands-on and strategic leader to guide us as we continue to evolve as an innovative funder.
 
Does that sound like you? Are you as passionate about the education sector as we are? If the answer is yes, find out more about this opportunity to join our Trust and to make a lasting impact.
 
WHO ARE ALL SAINTS EDUCATIONAL TRUST?

All Saints Educational Trust exists to help make a lasting improvement to the welfare and prospects of individuals and communities, through the promotion of better teaching, in Religious Education and in Home Economics, including food and nutrition. Our efforts promote better teaching to make a real difference to people’s lives and careers.
 
WHAT MATTERS TO US

Improving education, both at home and overseas, is our vision, and our mission is to give practical support to individuals and organisations of all faiths and beliefs. We are passionate about teacher education and encouraging innovative professional development.
 
Our commitment to diversity means that we seek to enable employees and grant-seekers to fulfil their potential. We aim to provide a working environment that reflects this and is free of discrimination.
 
IF YOU JOIN US…

You’ll have the scope to employ your can-do approach and drive to develop our work for the years ahead. We know that what we do matters, and we want to do more of it by investing in the leadership and the skills that we need going forward.
 
You'll join a Trust that is proud to provide meaningful support to the education system and is keen to develop its work for maximum impact at a time of growing pressure and need in the sector.
 
While we are a Christian charity, we warmly welcome applications from people of all faiths and beliefs.
 
WHO WE’RE LOOKING FOR

We are looking for someone to bring energy, the ability to manage multiple priorities, and a keen interest in developing our programmes to be as impactful as possible in the years to come.
 
We are particularly seeking someone with:
• A track record in a senior leadership or educational advisory role
• Experience of budget planning and financial management
• Communications, IT and operations skills to develop the website and our systems
 
Please make sure you read our Candidate Information Pack before applying as it contains important details about the role and our organisation.
 
Don’t think you quite meet all the specifications? Please don’t count yourself out. We’d still love to learn more about your interest in joining ASET!
 
WHAT’S NEXT?

Eastside People is supporting All Saints Educational Trust in the recruitment of this role.
 
You can apply by submitting your CV and a cover letter, both in Word doc format.
 
Please use the cover letter (max 2 pages) as an opportunity to add to the information you have shared in your CV and ensure that you cover the following:
 
why you are interested in the Charity Manager role at All Saints Educational Trust
having read the information pack, what relevant experience and skills you feel you would bring to this role. This might come from paid work, study, community or voluntary work or other experience
 
We want you to have every opportunity to demonstrate your skills, ability and potential. If you have a disability or require reasonable adjustments during the application or interview process, please contact us so we can support you appropriately.
 
The closing date for applications is Monday 2nd February. Shortlisting interviews will take place shortly after, and shortlisted candidates will have an interview with ASET shortly after this.
We acknowledge every application. You’ll always hear from us after taking the time to apply - we look forward to hearing from you!
 
You may have experience of the following: Grants Manager, Fundraising Manager, Nonprofit Operations Manager, Programme Manager (Charity Sector), Development Manager, Foundation Manager, Philanthropy Manager, Community Engagement Manager, Education Grants Manager, Trusts and Foundations Manager, etc.
 
REF-226 064

The focus of this role is delivery of support to the fundraising team as well as administrative and financial record keeping tasks. You will be the first point of contact for individual supporters and play a key role in developing and delivering our stewardship and engagement plans. You will be involved in gathering feedback and experiences from our visitors so that we can show our impact. You will have an important role to make sure our database, record keeping and financial systems are accurate and fully up to date. You will assist the Fundraising Manager to generate financial and impact reports for use internally and externally. This is a varied role with plenty of contact with our wider staff team and supporter community and some desk-based work alongside. If you have experience in fundraising roles this would be an advantage.

Key responsibilities:

Supporter care and communication (40%)

· Act as the first point of contact for fundraising enquiries, including in person visits, ensuring a positive, personalised and friendly approach.

· Proactively and reactively thank new and existing supporters, via a variety of channels including phone, email, letter, social media and in person.

· Contribute to the development and delivery of a stewardship plan, with support from the Fundraising Manager.

· In collaboration with the Fundraising Manager and fundraising colleagues, produce materials and resources to support our stewardship of donors and supporters. This will include preparation of newsletters, social media content, marketing/fundraising materials and helping to plan and deliver supporter and participation events.

· Assist with systematic gathering and presentation of visitor feedback from a range of stakeholders including participants, group leaders, parents and teachers. This will be through face-to-face conversations, online events, surveys and through collating evidence gathered routinely by teams at Bendrigg.

Financial and database administration (30%)

· Working with the Finance Manager and Fundraising Manager, accurately process, record and reconcile donations and Gift Aid income across various platforms.

· Log donations using a combination of manual data entry, automated imports, and third-party integrations with our fundraising database.

· Confidently run internal reports to generate statistics and impact measurements for use in our accounting, projections and grant reports.

· Ensure the database is fully up-to-date and complies with data protection regulations including GDPR.

Team support (30%)

· Manage our third-party donation platforms, ensuring accurate record keeping.

· Work with the fundraising team to create and maintain our stock of fundraising materials and resources.

· Maintain Bendrigg’s website pages related to fundraising and supporter care.

· Help the Fundraising Coordinator prepare for and deliver events and other community initiatives.

· Contribute to the planning process for the team’s calendar of fundraising appeals and activities.

· Provide support to the onsite Income & Engagement Team providing a 'reception' service including answering the door, greeting and signposting visitors, accepting deliveries, answering the main office phone and directing calls.

 

Further responsibilities

· Participate in the day-to-day work of the organisation – such as attending team meetings, producing reports and taking a flexible approach to general administrative duties.

· Complete internal and external training appropriate to the role.

This is not an exhaustive list, and you will be able to undertake such duties as may reasonably be expected, within the scope and rank of this post.