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Contract: fixed-term (12 months), full time contract.
Hours: 35 hours per week (1 FTE)
Salary: £58,000 - £62,000
Location: Hybrid, anchored to the London Carers Trust office 1 day a week. Flexibility to work from other Carers Trust’s offices around the UK when needed.
The Head of Corporate Partnerships & Business Development is a key role within the Income Generation Team, central to driving Carers Trust’s corporate income growth and delivering our strategy, A Fair World for Carers. The postholder will be responsible for developing and leading high‑value partnerships, shaping compelling propositions, and managing a portfolio of corporate relationships to achieve ambitious income targets.
We are seeking a confident and commercially minded leader with experience in business development and partnership management. The successful candidate will build and influence strong relationships across a wide range of stakeholders, requiring excellent communication, collaboration and leadership skills.
As the postholder you will:
Please download the attached recruitment pack to find out more.
Are you passionate about using GIS and data to support nature recovery? Do you have strong technical skills, excellent attention to detail and an interest in freshwater conservation?
This full-time, three-year fixed-term role will support the Data and Monitoring Team in maintaining accurate spatial and tabular datasets, developing and supporting GIS tools and workflows, and ensuring robust reporting to our funder and Natural England.
Working closely with our conservation delivery team, you will support the development and completion of compensation sites, maintain ArcGIS and QGIS tools, assist with data collection systems such as Survey123 and Field Maps, and help troubleshoot GIS-related issues. The role would suit someone with a strong understanding of GIS principles, experience managing datasets, good Excel skills, and a meticulous, consistent approach to data quality.
This is an exciting opportunity to join the Newt Conservation Partnership and contribute directly to practical nature recovery through high-quality habitat creation and monitoring.
The successful applicant will be employed by Freshwater Habitats Trust, seconded full-time to the Newt Conservation Partnership.
Newt Conservation Partnership (NCP) is a community-benefit society whose main purpose is creating and managing high-quality habitat for great crested newts, at the same time providing new habitats for many other wetland plants and animals. We work closely with our funder, NatureSpace Partnership, and the charities Amphibian and Reptile Conservation and Freshwater Habitats Trust whose evidence-based best practice guidance we follow for the conservation of amphibians and ponds.
Freshwater Habitats Trust is a friendly, nationally well-respected conservation charity that works to protect freshwater wildlife through practical, evidence-based and effective nature conservation projects. This job is an exciting opportunity to join a dedicated team of botanists, invertebrate biologists, herpetologists and freshwater conservation experts who are making a difference.
An application pack is available from our website
No CVs or agencies please.
Closing date: Friday 17th July 2026 (midday)
Interviews: Monday 3rd August 2026 (at our Oxford office)
Freshwater is our passion. Together, we can make a difference for wildlife.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
CIY Europe is entering an exciting season of growth as our mission across Ireland and Europe takes deeper root in local churches, reaching more young people and those who lead them.As our impact expands, we are seeking an experienced and strategic Fundraising Manager to strengthen and scale our income generation across Ireland, Europe, and the USA.
This is a key leadership role, responsible for shaping and delivering a cohesive fundraising strategy across multiple income streams. The successful candidate will build on existing support while cultivating new partnerships to drive sustainable year-on-year growth. Working closely with the senior leadership team, the Fundraising Manager will oversee and develop income from churches, Christian trusts and foundations, statutory funders, major donors, events, and regular individual giving.
The ideal candidate is someone who actively lives out their faith in Jesus, understands the dynamics of church partnerships and statutory funding environments, and brings proven expertise in both the strategic and operational aspects of fundraising.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Help shape the future of a growing church serving East London.
Highway Vineyard Church is seeking an experienced Operations Manager to play a key role in the day-to-day running of our growing multisite church in the London Borough of Newham. As we enter an exciting new season of growth and pursue our vision, we are looking for an outstanding Operations Manager to help build the systems, structures, and culture that will enable our ministry to flourish.
This is a varied and hands-on leadership role, overseeing the church's operations across administration, finance, facilities, governance, compliance, health and safety, event support, and organisational systems. This role is for someone who thrives on bringing order, clarity, and excellence behind the scenes. Working closely with the Senior Pastor, leadership team, trustees, staff, volunteers, and external contractors, you will ensure that our buildings, resources, and operational processes are managed efficiently, safely, and sustainably, enabling our ministries to flourish. The role is for someone who thrives on bringing order, clarity, and excellence behind the scenes.
The successful candidate will be an exceptional organiser with strong administrative and financial skills, capable of managing multiple priorities while maintaining attention to detail. You will be a confident problem-solver who takes initiative, enjoys improving systems and processes, and is able to lead operational projects from planning through to delivery.
Above all, you will be passionate about creating effective operational structures that enable ministry and mission to thrive. You will enjoy working collaboratively with people, demonstrate servant-hearted leadership, and be fully committed to the vision, values, and mission of Highway Vineyard Church.
Hours worked: 37.5 hours per week
Salary: Competitive within the sector, based on experience
Applications close on Friday 24th July @12pm
Please submit your CV and a cover letter explaining your suitability for this role.
Please submit a CV and Covering later stating how you meet the requirements of the role. Unfortunately applications with no covering letter can not be shortlisted.
The client requests no contact from agencies or media sales.
Do you believe in the power of the arts to build community and transform lives? At Pimlico Musical Foundation, we work with a diverse community, providing a broad range of opportunities for both children and adults, and free musical education to local children, many of whom face considerable challenges. We bring people together, provide opportunities for young talent, and support the local community's engagement with the arts. We achieve this through various programmes, in partnership with local schools and organisations such as Westminster School, Oxford University, Opera Holland Park, the Rodolfus Foundation, and Future Academies.
We are seeking an experienced and driven fundraiser to take strategic ownership of our income generation across all income streams, leading the next phase of our growth. As Head of Fundraising, you will own and develop the fundraising strategy while continuing to deliver hands-on where needed, supported by an engaged board and CEO. Most of all, we are seeking someone who wants to make a difference, contributing to a community and improving access to the arts for everyone, regardless of their background.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Operations Officer - Music Charity
Are you an organised, proactive individual who enjoys bringing structure, efficiency and support to a growing organisation?
Our client is a music focused charity, headed by a leading UK music figure and they are looking for an Operations Officer to join a small, passionate team working towards a meaningful mission: helping ensure every child has access to music and creative opportunities.
This is a varied and rewarding role that would suit someone who enjoys balancing administration, organisation, governance support and digital systems. No two days are quite the same. You might spend one morning coordinating a Board meeting and preparing papers, then move on to improving internal processes, supporting communications activity or helping keep key organisational records up to date.
What You'll Be Doing
Governance & Executive Support
Coordinating Board and Committee meetings, including agendas, papers and minute taking.
Supporting the CEO and leadership team with diary management and scheduling.
Maintaining organised and compliant filing systems in line with GDPR and charity requirements.
Managing approval processes and ensuring accurate records are maintained.
Operations & Administration
Maintaining and improving digital filing systems and internal processes.
Keeping databases and contact records accurate and up to date.
Managing the general inbox, post and office supplies.
Supporting the smooth day-to-day running of the organisation.
Finance & Reporting
Maintaining accurate financial records, receipts and approval documentation.
Supporting budget tracking and preparing reports for senior leadership and the Board.
Identifying opportunities to improve efficiency and support good financial management.
Digital & Communications Support
Providing occasional support to digital and social media activity, including scheduling content and coordinating assets.
Maintaining approved image, video and permissions records.
Supporting content approval processes to ensure communications are accurate and compliant.
About You
We're looking for someone who is:
Experienced in administration, operations or office coordination.
Comfortable using Microsoft 365, including Word, Excel and Teams.
Highly organised with excellent attention to detail.
A confident communicator with strong written English.
Naturally proactive and enjoys finding ways to improve systems and processes.
Interested in digital platforms and comfortable supporting social media activity when needed.
Passionate about making a positive difference for young people and communities.
Experience within the charity sector would be beneficial but is not essential.
Why Join?
This is an opportunity to become part of a growing organisation where your contribution will have a genuine impact. You'll work closely with senior leadership, help shape efficient ways of working, and play an important role in supporting a charity that is passionate about widening access to music for children and young people across the UK.
For someone who believes in the power of music to inspire, connect and transform lives, this role offers the chance to combine strong operational skills with meaningful, purpose-driven work.
If you're looking for a varied role within a friendly, ambitious team that is helping create more opportunities for young people through music, we'd love to hear from you.
London | £28000 - £30,000 DOE
Hybrid Working: Tuesday-Thursday in the office, Monday & Friday from home
Core Hours: 10am-6pm
CHOOSE LIFE GROUP LTD Creative Recruitment Powered by Human Connection.
Head of Fundraising & Philanthropy
Permanent | Full-time (37.5 hours per week) - Flexible working arrangements considered.
Salary: £45,056–£49,417 (dependent on experience)
Reports to: Chief Executive Officer
Location: Bristol (Hybrid working)
Help Transform the Future of Rivers Across the Bristol Avon
This is a rare opportunity to build something that will have a lasting impact.
Over the past several years, Bristol Avon Rivers Trust (BART) has become one of the UK's fastest-growing Rivers Trusts, securing investment to restore rivers, reconnect habitats, reduce flooding and engage communities across the Bristol Avon catchment.
Now we're ready for the next stage of our journey.
We are looking for an ambitious and experienced fundraising leader to build and lead an entirely new area of our organisation - developing sustainable voluntary income that enables us to do more than project funding alone can achieve.
This is an opportunity to create something from the ground up. You will shape our fundraising strategy, diversify our income, build long-term relationships with supporters and partners, and unlock investment that will directly improve rivers, wildlife and communities across our region.
If you're motivated by building successful fundraising programmes with genuine environmental impact, we'd love to hear from you.
About Bristol Avon Rivers Trust
Founded in 2012, Bristol Avon Rivers Trust works across the Bristol Avon catchment to restore rivers for wildlife, people and the local economy.
Everything we do is guided by the best available science and a catchment based approach, working across entire catchments to improve biodiversity, climate resilience, water quality and flood resilience.
Since 2023, the Trust has experienced significant growth. We now employ around 20 staff, deliver approximately £1.3 million of projects annually, and work alongside local partnerships, farmers, landowners, communities, local authorities, businesses and government agencies.
Our ambition over the next five years is even greater.
To deliver our Strategy 2025–2030, we need to complement our strong track record in project funding with a sustainable programme of unrestricted and philanthropic income.
About the Role
Help shape the future Bristol Avon Rivers Trust (BART).
This is much more than a fundraising role.
You'll have the opportunity to design and lead BART's long-term fundraising strategy, creating entirely new income streams that will support restoration of rivers, education, community engagement, project development and organisational resilience.
Our immediate priority is to diversify our income beyond project grants by growing:
While these priorities have been identified strategically, we are looking for someone with the experience and creativity to refine the approach, test new ideas and build a sustainable fundraising programme for the future.
Success during your first 12 months will include:
This is a highly strategic position reporting directly to the Chief Executive.
The successful candidate will work closely with an engaged Leadership Team and supportive Board of Trustees, who recognise fundraising as a strategic priority for the organisation's future growth.
Our CEO has extensive experience securing major grant funding and developing partnerships, and will work closely alongside you to help establish and grow this new function.
As with any investment in fundraising, success will be measured against mutually agreed objectives and long-term growth rather than immediate financial return. We recognise that developing sustainable fundraising takes time, and we are committed to supporting the successful candidate to build a lasting programme.
What You'll Be Doing
You will:
Why This Role is Different
This is an opportunity to build a fundraising programme with exceptional foundations already in place.
You will benefit from:
You'll have genuine freedom to shape the future direction of fundraising at BART.
About You
We're looking for someone who is ambitious, entrepreneurial and excited by creating something new.
You'll ideally have:
Benefits
Why Join BART?
Healthy rivers are fundamental to tackling climate change, biodiversity loss, flood resilience and community wellbeing.
Joining BART means becoming part of a passionate, ambitious organisation that delivers measurable environmental change every day.
Most importantly, this role gives you the opportunity to build something with lasting impact.
The fundraising programme you create will enable thousands more people to connect with and restore rivers across the Bristol Avon catchment for generations to come.
Equality, Diversity & Inclusion
Bristol Avon Rivers Trust is committed to building an inclusive and diverse workplace where everyone feels valued, respected and supported.
We actively welcome applications from people of all backgrounds and communities, particularly those underrepresented within the environmental sector.
How to Apply
Please send a CV and a covering letter outlining your suitability for the role before 11:59pm on Friday 17th July
Further Information
To learn more about our work, visit:
Bristol Avon Rivers Trust
The client requests no contact from agencies or media sales.
Head of HR
We are looking for an experienced and values-driven Head of HR to join a pioneering organisation making a lasting difference to the lives of care-experienced young people.
You will be working for a charity that transforms the lives of care-experienced young people.
Your passion for staff development, wellbeing, and organisational culture will make a significant contribution to the charity’s overall mission.
Position: Head of HR
Location: Hybrid/London
Salary: £46,000 per annum pro rata
Contract: Permanent
Hours: 22.5 hours per week (3 days)
Closing Date: 20th July 2026
About the Role
The Head of HR plays a pivotal role in fostering a workplace where every member of staff feels valued, supported and recognised for the impact they make. You will lead the organisation’s people strategy, ensuring wellbeing, professional growth and inclusive practice are embedded at every level.
By championing a positive organisational culture, staff development and ensuring effective HR systems and processes, you will enable staff to thrive and deliver their best work for the young people it serves.
This is a senior, standalone HR role, working closely with the CEO, leadership team and line managers, and acting as the main point of contact with our external HR support service.
Main duties and responsibilities include:
About You
You will be an experienced HR professional who is confident operating at both a strategic and operational level. You will bring sound judgement, empathy and clarity to complex people matters, and enjoy working collaboratively in a small, mission-driven organisation.
You will be organised, proactive and comfortable managing multiple priorities, with a strong commitment to inclusive practice and staff wellbeing.
You will have:
If you are passionate about creating inclusive, supportive workplaces and want to play a key role in enabling a dedicated team to transform young lives, we would love to hear from you.
To apply, you will be asked to submit your CV along with a covering letter detailing how your skills, motivation and experience meet the requirements of the role.
You may have experience in roles such as: Head of HR, HR Manager, People Manager, HR Business Partner, Senior HR Advisor, People & Culture Manager, HR Lead, or Human Resources Manager.
Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People. #INDNFP
Director of Operations – Finance & Support Services
Dartington (& Torquay as required)
Working Hours: 37.5 hours per week, 52 weeks per year, ideally Monday-Friday 08.30-16.30
Salary: £51,663.00 - £59,597.00 per annum (DOE)
Are you a skilled operations professional with a background in finance?
We have a brand-new opportunity at Lifeworks Charity, for a Director of Operations (Finance & Support Services) to play a crucial role in our Central Support team. You will drive the sustainable growth and operational efficiency of the charity, directly contributing to our charitable impact.
You'll blend your financial expertise with your keen eye for operational oversight in this hybrid role, ensuring our resources are managed effectively to benefit the young people and families we support.
Who we are:
Since 1996, we've been empowering people with learning disabilities in Devon to achieve their dreams and build fulfilling lives. Our core values of kindness, respect, and positivity guide everything we do.
What you’ll do:
Finance
- Manage and maintain all financial aspects of the charity, including (but not limited to), budgeting, forecasting, reporting, ledgers, balance sheets, bank reconciliations, debtor accounts, cash flow management, insurances, property and procurement.
- Take a lead on the development of financial and fundraising processes and strategies.
- Manage and be the main point of contact for all aspects of ESFA and DfE funding compliance and reporting.
- Lead a small team to deliver outstanding support to the charity and act as a key financial advisor to managers across the organisation.
- Produce clear and concise monthly management accounts and provide financial insights to senior managers and the Board of Trustees.
- Working closely with external auditors, prepare and oversee our year end accounts.
Operations
- Ensure that charity governance and compliance is upheld, by contributing to record maintenance, managing registers and supporting with reviews of policies and procedures.
- Work with our external IT partners to manage our technology. You will make sure that the correct infrastructure, systems and processes are in the right place at the right time.
- Lead on IT security for the charity, implementing regular reviews to monitor compliance.
- Act as the Data Controller and manage all areas of data protection regulations, always prioritising data security.
- Develop and review charity policies as necessary, ensuring they align with best practices and legal requirements.
- Ensure compliance of Health and Safety policies, liaising with external advisors to maintain safety within the workplace.
Last but not least, we are looking for someone that is an advocate for people with learning disabilities and shares our common goal of making sure the people we support achieve their best lives with us. You may not be involved in the day-to-day work with our service users, but the work you will do is vital to the success of our charity.
What we're looking for:
You'll be a motivated and experienced professional who is passionate about making a difference. You should be:
- ACCA/CIMA/ACA part-qualified with significant experience (or fully qualified is a bonus!).
- A proven leader with the ability to inspire and develop a team.
- An expert in financial management, from budgeting to reporting.
- An excellent communicator who can clearly explain complex financial information to all audiences.
- Experienced in managing a broad portfolio, ideally including Health and Safety, IT, or facilities.
- Knowledgeable about governance frameworks and risk management.
If you are a strategic thinker with a hands-on approach and a desire to contribute to a vital cause, we would love to hear from you.
We're passionate about supporting our staff just as much as we are about supporting our service users. When you join our team, you can expect:
- An hourly rate above the Real Living Wage
- A holiday entitlement of 33 days’ holiday (inclusive of bank holidays)
- A fully funded DBS check and update service to ensure a smooth onboarding process
- Access to valuable resources including an employee assistance program to support your mental and emotional health
Building a diverse and safe team:
At Lifeworks, we're committed to fostering a workplace that reflects the diversity of our community. As a Disability Confident Employer, we actively encourage applications from individuals with disabilities who meet the job criteria, and we guarantee qualified candidates with disabilities an interview.
Lifeworks is committed to safeguarding and promoting the welfare of children, young people and adults at risk. To achieve this commitment, we will ensure the continuous development, improvement and review of robust safeguarding processes and procedures that continuously promote a culture of vigilance in respect of safeguarding within our organisation. All staff undergo Safer Recruitment checks which include pre-employment checks, reference checks, and a DBS check with Barred List checks (where applicable).
Early applications encouraged!
This vacancy is scheduled to close on the 19th of July, but may close earlier if suitable candidates are identified. So, to ensure your application is considered, ensure you apply early!
The interview format will consist of 3 parts; a formal interview assessment, a short presentation and a Q&A with staff members. If you are selected for interview, further details will be shared ahead of the above date.
Apply today and tell us why you'd be a great fit for our team.
Please note that this role was previously advertised as Operations Manager. We ask that previous applicants of this role need not reapply.
We’d appreciate no contact from agencies regarding this role. We are only accepting direct applications.
The client requests no contact from agencies or media sales.
Tommy’s is the leading charity that exists to stop the heartbreak and devastation of baby loss and make pregnancy and birth safe - for everyone.
This is an important moment for Tommy’s. We are embarking on a period of transformation to allow us to grow our reach, awareness and impact. We are investing in our data, systems and technology so that they are fit for the future and allow us to save more babies’ lives.
The Deputy Director of Data and Technology will lead this transformation – working closely with the COO to shape and deliver the strategy, governance and change needed for Tommy’s to thrive.
The role
This new role is a focal point for technology strategy, partnering the business in the capability of technology and data to increase front line impact and the charities goals.
About you
We are looking for a collaborative and credible leader with experience in data, technology and transformation.
You may come from technology leadership within charity, but you do not need to. We are open to candidates who will bring expertise and innovation from other sectors.
You will bring experience of:
You do not need to be a deep specialist in every technical area. You do need to be confident as a leader working across data, systems, technology, suppliers and organisational change.
Why Tommy’s?
This is a strategic role with real scope to shape the future. You will join a mission-led organisation with ambitious plans, a strong platform for growth, and a commitment to using data-based evidence to drive greater impact.
Tommy’s also has a distinctive operating model, including research, partnerships and ownership of the London Landmarks Half Marathon, giving the role exposure to both charity impact and commercial activity.
We offer hybrid working, flexible working options, 25 days’ holiday plus bank holidays, enhanced parental leave, wellbeing support, pension, life insurance (*4) and personal development.
We discourage a long-hours culture and value quality, focus and impact.
Inclusion
Tommy’s is committed to building an inclusive organisation that reflects the communities we serve. We welcome applications from people of all backgrounds, identities and experiences, including those underrepresented in senior data and technology leadership.
You do not need to meet every desirable criterion to apply. If you are excited by the role and aligned with our mission, please send your application to Ivy Rock Partners for a confidential discussion.
Reasonable adjustments are available throughout the recruitment process.
Closing date for applications 13th July 2026
The role
We’re seeking a Prospect Research Manager to join our collaborative Philanthropy and Partnerships team. This is an exciting new role in the team as we invest in building our high value pipelines across trusts, foundations, major donors and corporates.
We have worked with a consultant to lay the foundations for a new to the organisation prospect research function. Over the last five years, our database has grown considerably, offering a strong opportunity to enhance our prospect research. We are looking for a full-time member of the team to take this work forward, embed an insight led approach to prospect research and work with the team to effectively manage pipelines and grow income.
The Prospect Research Manager will play a critical role in driving the organisation’s growth by prioritising the identification and development of new prospects and building a strong, sustainable pipeline. A key focus of the role will be on effectively segmenting and prioritising prospects, using data-driven insights to inform decision-making and ensure resources are directed towards the highest-value opportunities. The postholder will work closely with fundraisers, demonstrating a collaborative and proactive approach. Success in this role will require speed and agility, being able to quickly interpret briefs, distil complex information into clear, actionable insights, and deliver high-quality outputs within tight timeframes.
About You
If this sounds like you – we’d love to hear from you!
About working for us
This is a fast-paced organisation that is committed to making a difference.
Being a part of our team is being part of a thriving, positive, dynamic, successful, and welcoming community that is making an impact. We will support you and develop you should you wish this, and you get the opportunity to be involved in activities outside the scope of your immediate role. We care about your health and well-being and your work-life balance, and you will feel that your contribution is valued and matters.
About us
We are Pancreatic Cancer UK. We go above and beyond for everyone affected by this disease.
Right now, half of people with pancreatic cancer die within three months of diagnosis. Families are left with only hope to hold onto. They need more. So we do more.
We bring more break throughs through research, more change through campaigning and more support through our expert nurses.
We make more noise because people have gone unheard. We are relentless because the disease is ruthless. We care more because people feel forgotten.
Because people with pancreatic cancer need more than hope.
Underpinning this vision are our three values:
We cannot achieve our vision without employing people who are committed to our vision, strategy, and values.
At Pancreatic Cancer UK (PCUK) our ambition is to create an inclusive working environment that reflects the communities and audiences that we engage with and where everyone can be their true selves, where they feel respected, championed, heard, and supported. We want our workforce to achieve their potential, understand their contribution and feel proud of their impact by creating a culture and organisation that is genuinely inclusive by advancing equality, diversity, inclusion, and belonging through our policies and practices.
We believe diversity drives great outcomes by encouraging the different points of view that come from a diverse workforce. We want to hear from and engage with people whose experience of dealing with this disease may be very different depending on their individual circumstances and background. We can think of no better way to do this than by making sure this role fully represents our intent; therefore, we are especially keen to consider applications from suitable applicants who consider themselves to be in areas that appear underrepresented within the charity sector.
Safeguarding
PCUK is committed to safe and fair recruitment processes that safeguard and protect those we work with, support and serve. We make sure all our staff are selected, vetted (DBS/Criminal record checks where appropriate), trained, and supervised fairly and to a high standard so that they can provide safe, effective and compassionate care. Where we work with volunteers, we extend the same support in order to ensure that they are working within our ethos and standards.
Hybrid-working:
Our London office is a place to connect, collaborate and celebrate with colleagues, we recognise that flexibility around where you work is just as important. We are currently working hybrid with a minimum of 2-3 days in the office. This is an office-based role where you may be required to be in the office more frequently to attend activities and meetings depending on the needs of the role.
How to apply
No agencies/sales call please – as a charity we work hard to keep our costs down and therefore will not be engaging agencies to support this recruitment.
The client requests no contact from agencies or media sales.
The Philharmonia is seeking to appoint a Box Office and CRM Manager to lead the management, development and optimisation of the Orchestra’s CRM strategy, systems and audience experience. The roles focuses on ensuring a seamless customer journey while overseeing the effective operation of the Box Office and the ongoing development of Tessitura.
This is a key role overseeing both the day-to-day operation and strategic development of the Philharmonia’s Box Office and CRM function. The successful candidate will play an important role in developing ticketing and customer strategies that maximise sales income, improve conversion and enhance the audience experience.
As a public facing member of staff, the Box Office and CRM Manager will be a key representative of the Orchestra, ensuring customers receive a welcoming, efficient and accessible service whether booking online, by phone or in person. A proven track record of delivering excellent customer service is therefore essential.
The role will also lead on the effective management and ongoing development of Tessitura, supporting audience insight, segmentation, reporting and customer journeys across the organisation. Working closely with colleagues across Marketing, Development, Finance and Concerts, the successful candidate will help ensure that customer data is used effectively to support audience growth, income generation and informed decision-making.
Previous experience of using Tessitura is essential. From hall dressing and campaign set-up to system optimisation, reporting and user support, this role will be one of the Orchestra’s lead Tessitura users. Experience of working within a Tessitura consortium would be advantageous.
Key Responsibilities
Strategic planning and implementation:
Work closely with Marketing and Development colleagues to develop and implement CRM strategies that support audience growth, income generation, membership retention/acquisition and fundraising objectives
Develop customer journeys, audience segmentation and data-led approaches that improve conversion, retention and engagement across the customer lifecycle
Support the development of sales forecasts, benchmarks and performance analysis, providing insight to inform campaign planning, pricing and decision-making
Work with Marketing colleagues to develop and implement promotions, campaigns and tracking mechanisms
Identify opportunities to improve efficiency, increase conversion and enhance the customer experience through CRM optimisation, automation and process improvements
Ensure CRM processes, reporting and audience data support the Orchestra's strategic priorities and audience engagement goals
Work with the Friends team to ensure membership schemes are effectively structured, maintained and optimised to support recruitment, retention and income growth
Project Management:
Oversee the day-to-day operation of the Philharmonia's Box Office across all performances and events
Lead ticket sales activity across all channels, ensuring a smooth and efficient booking experience for customers
Act as a senior point of contact for customer enquiries, complaints and complex ticketing issues
Lead on set up and implementation of new seasons, events and sales activity
Ensure events, pricing structures, memberships and ticketing offers are accurately implemented and maintained within Tessitura
Maintain high standards of data accuracy and integrity across Box Office and customer records
Review and improve Box Office procedures and customer-facing processes to support operational efficiency and customer satisfaction
Champion accessibility across all ticketing and customer service activity
Leadership & Management:
Work with the Senior Data & Audience Insight Manager as Tessitura co-lead for the organisation, helping to shape CRM best practice and development
Develop and deliver training for staff across departments to ensure confident and effective use of Tessitura and Box Office activities
Create and maintain clear documentation, processes and guidance to support the consistent use of CRM systems across the organisation
Ensure organisational compliance with relevant legislation and industry standards, including GDPR, PCI and data protection requirements
Keep abreast of developments in Tessitura, CRM, ticketing and audience engagement through professional networks, training and sector events, sharing knowledge and recommendations across the organisation
Champion best practice in customer service and audience experience, promoting a culture that prioritises welcome, accessibility and continuous improvement
Skills and Qualifications
Essential
Minimum three years' experience in a CRM, ticketing, audience data or related role
Advanced knowledge and practical experience of Tessitura
Experience managing and maintaining CRM systems and customer databases
Experience producing audience analysis, reporting and business insight
Strong understanding of customer relationship management principles
Excellent attention to detail and commitment to data accuracy
Strong analytical and problem-solving skills
Excellent communication and interpersonal skills
Ability to explain technical concepts to non-technical colleagues
Ability to manage multiple priorities and meet deadlines
Commitment to delivering outstanding customer experiences
Interest in music, culture and the arts
Willingness to work evenings and weekends
Desirable
Experience of implementing CRM upgrades or major systems projects
Experience working within a Tessitura consortium
Experience of customer journey mapping and audience segmentation
Experience of marketing automation and CRM-driven campaign delivery
Experience working within an arts, cultural or performing arts organisation
Knowledge of accessibility best practice within ticketing and audience services
The client requests no contact from agencies or media sales.
Are you interested in playing your part in making a difference to our world? Come and join our team as a Philanthropy Manager - we are hiring here at ClientEarth!
This role offers the chance to join a high‑performing, deeply collaborative Philanthropy Team within ClientEarth’s Development Department, working closely with major donors, trusts, and foundations across multiple countries.
Important dates to Note: Applications close on 20 July 2026 and if you are requested to submit additional information, the deadline to have this submitted is the morning of 22nd of July for your application to be fully considered. Please also remember to check our recruitment process section at the bottom of the advert to get acquainted with our recruitment process for this role.
Key Responsibilities
See the job description for a full list of duties for this role.
Skills, Knowledge & Expertise
See the job description for a full list of duties for this role.
Job Benefits
Flexible working: We are proud to be a Flexa accredited Employer. Visit our Flexa Employer page for more information on our approach to flexible working. Our flexible working policy allows our people the choice to decide to work from home/another location in the country where their contract of employment is issued for 80% of their month, with the other 20% of their month being office-based. See our benefits page for more: Benefits | ClientEarth Careers as well as our flexible working FAQ.
ClientEarth values diversity and inclusion and the benefits this brings. We aim to appoint the most suitable candidate at all times and welcome applications from people from all different backgrounds. See our Equity, Diversity and Inclusion (EDI) at ClientEarth | ClientEarth journey page for more.
Please note that ClientEarth is only able to employ those who have the pre-existing legal right to work in the UK or Belgium.
ClientEarth is not a law firm and does not provide legal advice or legal services to third parties.
Using the power of the law to protect life on Earth.


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Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.
Location: Based in London office with homeworking is considered in line with Crisis’ Hybrid Working Policy
About the role
Crisis has laid out a vision, that by 2035 we will see all forms of homelessness in decline. We will bring about this impact through our three organisational aims, by:
To manage this bold ambition, we are planning in three-year cycles. Our current 2025-28 strategic plan outlines our key priorities – alongside national influencing, place-based system change, direct service delivery and greater audience engagement, we will also become a landlord for the first time in our 60-year history.
Sitting behind all of this is our strategic objective to achieve a sustainable operating model that ensures the health of the organisation and delivers our strategy. To do this we need to grow our income, diversify our income risk profile, and optimise our income generating operations.
A brand, marketing and fundraising strategy has been developed to implement these required changes. The Transformation Manager will be instrumental in translating that strategic intent into delivery, by designing and initiating an implementation programme that will help us transition to a more predictable, sustainable income model, grow our contactable database of supporters, improve supporter experience - particularly through focus on our supporter journeys, content plan and contact plans, and deliver £30m for 100 houses as part of our housing capital appeal.
Through direct programme management and embedding a new approach to delivery, this role will support Crisis to transition to new operational models and ways of working, delivering the shifts we need to achieve our long-term income goals.
About you
You’re proactive and collaborative, skilled at designing and initiating ways of working that motivate colleagues to galvanise around programme goals.
A proven programme manager, you know when a programme is on track, how to effectively manage risk, and unlock successful delivery.
Plus, you’re a forward thinker, recognising how an organisation needs to shift to deliver desired impact, with the practical ability to deploy sustainable solutions to that end.
Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
Working at Crisis
Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.
Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.
As a member of the team, you will have access to a wide range of employee benefits including:
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How do I apply?
Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.
Closing date: Sunday 12 July 2026 at 23:59
Interview process: Competency and values based interview and practice task
Interview date and location: W/C 20 July 2026, likely Thursday 23 July, via Microsoft Teams
AI in Job Applications
We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please contact our Talent Acquisition team to discuss how we can help.
Registered Charity Numbers: E&W1082947, SC040094
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At We Are Survivors, every role exists for one reason: to support male survivors of sexual harms and the people who stand alongside them. While each position has a different focus, they all contribute to helping survivors feel safer, more connected, and better able to move forward in their lives.
The ISVA supports male survivors throughout the criminal justice process, from making an initial report through to the conclusion of any investigation or court proceedings. Alongside providing specialist advocacy within the criminal justice system, the role ensures survivors understand their options, have their voices heard, and receive consistent emotional and practical support throughout their journey. The ISVA also works holistically, recognising that recovery extends beyond the legal process and helping survivors access the wider support they need. We are particularly keen to hear from men who want to support other men through the criminal justice process. We will provide training for the right candidate.
You'll be someone who is comfortable working with trauma and has experience in mental health, support, or community engagement. We're particularly interested in hearing from people who have worked with men, sexual harms, and their loved ones, but we also recognise that great people bring transferable skills and different experiences. If you're committed to learning, building trusting relationships, and making a meaningful difference, we'd love to hear from you.
At We Are Survivors, our values shape how we work every day. Transparency underpins our relationships, creating the openness that abuse so often takes away. Integrity is at the heart of everything we do, recognising that trust is fundamental to healing. Understanding means we take every survivor and their experiences seriously, meeting people without judgment and with genuine compassion. Being Responsive means we're committed not only to supporting survivors today, but also to predicting, educating, and preventing sexual harm against boys and men in the future.
If you're passionate about creating a society where no male survivor is left behind, and you share these values, this could be the role for you.
Why Join Us?
· a competitive salary.
· annual leave package with incremental rises plus bank holidays.
· company sick pay.
· Birthday annual leave.
· monthly clinical supervision.
· pension contribution.
· and a range of discount and benefit programmes.
Apply by sending your CV and a short supporting statement (max 2 pages).
In your supporting statement, we want you to answer these two questions:
• How can your experience support male survivors to thrive?
• How do you meet the role profile?
Ensure you answer ALL elements in your CV or supporting statement.
Interviews are expected to take place on 27th and 28th July; we reserve the right to interview and close the recruitment process early if satisfactory applicants.
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The client requests no contact from agencies or media sales.