Service delivery lead jobs

We have a newly created opportunity for a Head of Wales to join us at RBL to promote, advocate and champion for our vital work and connections across Wales.

It is an exciting time to join RBL as we commence work on our new 10 year strategy. Much of our work already revolves around the connections made across our communities and wider society. But with the creation of three new roles we aim to lead this work across Wales, Scotland and Northern Ireland and ROI, in order to better harness the power of those connections to support our communities in the most effective way possible and promote our important role in bringing people together.

This role will see you as Head of Wales, where you will be RBL’s key representative and point of contact in Wales, building and sustaining networks and connections with key stakeholders and partners, including senior military, government ministers, charity partners and senior leadership.

The role places significant emphasis on matrix working internally, building connections across Wales and will see you as RBL’s spokesperson in Wales, providing a public face for the charity, attending events and meetings, speaking to the media and engaging widely across the region.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

Reporting to our Executive Director: Membership, key responsibilities will include:

- Working closely with the Membership Council Representative to act as the point of contact, focal point and voice for RBL as well as representing the unique needs of Wales to RBL
- Liaising regularly with the Welsh Government, MSs, Welsh MPs, the Veterans Commissioner for Wales, Wales-based Military bases, Reserve and Cadet Force Associations and Welsh charity partners
- Maintaining a good knowledge of all RBL activity in Wales, acting as reference point for Services, Fundraising, Remembrance, Public Relations, Membership and Campaigns, Policy and Research
- Promoting and advocating RBL’s strategy in a way that is responsive to the specific context of Wales and play a significant leadership role in the development and delivery of an organisation wide Wales plan
- Provide leadership and guidance on Welsh matters to the RBL Executive Board

You will be an experienced strategic leader, with excellent networking and communication skills and the ability to build strong strategic partnerships and influence at senior level. You will have a strong understanding of the political, cultural and social landscape in Wales, with experience as a spokesperson or figurehead with media skills and exposure.

This role is 28 hours per week, to be worked as required by the role, with the ability to work flexibly (including evenings and weekends). You will be expected to travel regularly in the course of your work, including regularly across Wales. You will be contracted to your home address, where you will be expected to work when not travelling.

Employee benefits include –

- 28 day’s paid holiday pro rata (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Private Healthcare
- Generous pension contributions, with Employer contributions ranging from 6% to 10%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!

For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert. Our shortlisting is performed on the evidence provided in your application against the Essential and Desirable criteria in the Person Specification.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role. Interested candidates are encouraged to apply as soon as possible.

If you require the job advert or job description in an alternative format, please contact 0808 802 8080.
 
If you require this advert and/or Vacancy Information Pack in the Welsh language, please see our direct advert via our Careers page.

Job Profile

Reporting to the Managing Director, you will lead on the recruitment, retention, and value growth of Afghanaid’s supporter base by directing and implementing communications, fundraising and engagement strategies, aligned with broader organisation goals. Designing and managing a tight budget, you will direct the Communication and Giving unit to maximise their success.

You will provide strategic and supervisory oversight of fundraising income from individual giving, regular giving, major donors, trusts and foundations, corporates, community and student fundraising and events, managing annual fundraising appeals and driving organisational unrestricted income growth. 

You will lead on communications for Afghanaid, overseeing print, digital, and paid marketing activities and the growth of communications channels. You will execute Afghanaid’s organisational brand strategy which ensures the integrity of the brand and maximises awareness. You will manage all public relations including crisis communications, as well as the growth of strategic media placements and high profile relationships. You will drive the success of organisational impact storytelling and communications for both internal and external stakeholders. As a member of the executive department, you will collaborate and synergise with other departments to promote organisational success.

Key Responsibilities:

• Drive organisational strategy, culture and cross-department collaboration to advance Afghanaid’s mission and objectives.

• Lead development and delivery of Communications, Engagement and Fundraising strategies and work plans.

• Line manage and develop a high-performing team, including staff, volunteers and interns.

• Build and maintain relationships with consultants, agencies and pro bono partners.

• Oversee budgets, reporting and data-driven performance management to ensure efficiency and impact.

• Promote a positive and cohesive London team environment, coordinating hybrid working, inductions and HR support.

• Oversee public fundraising strategy across multiple income streams.

• Lead design and delivery of internal and external appeals, campaigns and donor stewardship.

• Identify new funding opportunities, partnerships and innovation in engagement.

• Oversee the full range of Afghanaid’s event portfolio, and attend relevant events to represent Afghanaid;

• Ensure effective CRM management, data integrity and financial reconciliation.

• Serve as brand guardian, ensuring consistency and evolution of Afghanaid’s identity.

• Oversee creation and execution of integrated communications and marketing plans.

• Direct production of engaging digital and print content, including newsletters, social media, and fundraising collateral.

• Manage website optimisation, SEO and analytics to drive engagement and conversions.

• Lead innovation in digital marketing, email campaigns and supporter journeys.

• Advise leadership on reputation management and crisis communications.

• Develop media policies and act as spokesperson when required.

• Manage proactive and reactive media relations, building relationships with journalists, influencers and advocates.

• Promote Afghanaid’s thought leadership through strategic storytelling and public commentary.

• Commission and direct multimedia content to strengthen organisational storytelling.

• Lead content planning, production and performance analysis.

• Champion participatory storytelling approaches and creative innovation.

Undertake any other duties as and when required by the line director.

PERSON SPECIFICATION

You will be an experienced and dynamic communicator with significant demonstrable experience in fundraising and/or communications at a senior level, coupled with an awareness and up to date knowledge and experience of the tools that would maximise the success of our communications and fundraising activities. In addition, you will have excellent interpersonal skills with the ability to confidently build and maintain strong relationships with a diverse group of stakeholders. Possessing strong management skills, you will have experience of managing small multi-disciplinary teams, providing direction and leadership to enable development and high performance, and the ability to role-model a culture of equality, diversity and inclusion.

Education/ Training

Master’s Degree in communications, marketing, public fundraising or another relevant field (or at least 5-years’ experience).

Work Experience

• At least 5 years of progressively responsible experience in fundraising, supporter engagement or communications, with at least 2 years’ experience directly managing staff.

• Experience developing and leading integrated multi-channel and multi-stakeholder communications, engagement and/or fundraising strategies.

• Experience in growing audiences, engagement and/or income streams.

• Experience communicating about and/or fundraising for and/or maintaining engagement with Afghanistan or a similar context.

• Experience using KPIs and data to make data-driven decisions to improve efficacy and efficiency.

• Experience managing and monitoring a tight budget.

• Experience conceptualising, producing and commissioning multimedia content, from marketing and fundraising collateral to audiovisual content.

• Experience running full-funnel, multi-channel marketing strategies including paid advertising.

• Understanding of risks associated with communications, public fundraising, and NGO operating contexts, and experience in mitigating those risks.

• Experience supervising, organising, motivating and developing staff.

• In depth knowledge of trends in storytelling, brand, PR, marketing and fundraising.

Professional Skills, Competencies, Values and Attitudes

Afghanaid’s core values are creativity, fairness and honesty. Our staff is passionate about and proud of Afghanaid. Teamwork is fundamental to our standards and demonstrated by taking initiative, assisting others and taking on additional responsibilities and tasks if necessary. We are results driven, committed and motivated to achieve targets and take accountability for our own actions.

Specifically, the holder of this position should also demonstrate the following:

Essential

• Fluent in spoken and written English. 

• Track record of increasing audiences, fundraising totals and engagement metrics from multiple different sources, with a strong business development mindset.

• Experience securing five or six figure gifts from funders;

• Solutions and results orientated; energised by thinking outside the box, and by finding and pursuing novel or innovative approaches and solutions.

• Experience using Salesforce CRM and Marketing Cloud

• Skilled at spotting and prioritising opportunities and synergies, and effective in securing wide-ranging forms of engagement and partnership.

• Excellent listening, speaking and writing skills; strong capabilities of persuasion and a proven track record of uniting people around a common goal.

• Multimedia skills, with knowledge, experience and enthusiasm in driving digital innovation.

• Highly organised with strong leadership and project management skills, able to collaboratively manage competing priorities with senior and junior colleagues.

• Demonstrably skilled brand custodian, able to mitigate risks, anticipate and capitalise upon opportunities, and strengthen reputation.

• Capable of working independently as well as collaboratively, both in leading a team and as part of the team.

• Passionate about driving change, and inspiring individuals and groups to support a cause to deliver that change.

Desirable

• Experience working within an international development or humanitarian context, particularly with causes related to Afghanistan

• Strategic understanding of UK and global fundraising landscapes and emerging giving trends.

• Proven ability to represent an organisation publicly with confidence, professionalism and credibility.

• Experience guiding senior leaders or trustees on media, communications and reputational matters.

• Skilled in crisis communications and reputation management.

• Understanding of inclusive and ethical storytelling practices, with sensitivity to safeguarding considerations.

• Experience developing high-value corporate or media partnerships.

• Comfortable working in a fast-moving, resource-limited environment and adapting to changing external circumstances.

The Organisation

Afghanaid is a British humanitarian and development organisation. For over forty years, our dedicated personnel have worked with millions of families in some of the poorest and most remote communities in Afghanistan. We build basic services, improve livelihoods, strengthen the rights of women and children, help communities protect against natural disasters and adapt to climate change, and respond to humanitarian emergencies. We are headquartered in Kabul, and operate provincial and district offices across Afghanistan, as well as a Marketing and Fundraising office in London. We employ around 500 personnel, 97% of whom are Afghans.

Other Information

Afghanaid’s core values are creativity, fairness and honesty. Our staff are passionate about and proud to work at Afghanaid. Teamwork is fundamental to our standards and demonstrated by taking initiative, assisting others and taking on additional responsibilities and tasks if necessary. We are results driven, committed and motivated to achieve targets and take accountability for our own actions.

Our remuneration and benefits package is competitive with other similar organisations. 

This position presents an excellent opportunity for someone who has the ambition and determination to move up in their career.

Location: MSSC NSC, 200B Lambeth Road, London, SE1 7JY (Hybrid Working)

Contract: Full-time permeant

Salary: £39,000 gross, per annum

Closing Date: 1 March 2026

Face to Face Interviews: Either 25 or 26 March 2026

Application: CV & Covering Letter

Are you a Safeguarding professional looking for a new opportunity and challenge?  We are currently looking for an exceptional Safeguarding Officer to join our expanding team.

The Marine Society & Sea Cadets (MSSC) is the leading maritime charity for youth development and lifelong learning. We are a vibrant and growing charity inspiring young people to achieve their potential through challenge and nautical adventure and also enabling seafarers and maritime professionals to realise their potential through learning and career development. Working with our employees, cadets, and volunteers, we have built a strong vision and five-year Future Ready strategy to meet the growing demand for what we provide, both for young people, seafarers and maritime professionals – and the thousands who aspire to be the sea cadets and marine professionals of the future. It is also about equipping them to achieve their potential and thrive in a rapidly changing world, while growing our charity to benefit even more people – including those from under-represented or marginalised groups.

About the role

We have an opportunity for a Safeguarding Officer to join our very busy team!

The organisation has a strong safeguarding ethos promoting the overall safety, safeguarding and welfare of all of our members. We are seeking individuals who have experience of the voluntary youth or community sector or other relevant professional field and have direct practice experience of working with children & young people in a safeguarding context.  You will have excellent knowledge of the principles and practices of Early Help along with experience and knowledge of statutory requirements, and best practice guidance, relating to the safeguarding of children, young people and adults at risk. 

Our safeguarding team operates centrally in London where we are responsible for providing support, advice and guidance to our volunteers relating on all safeguarding matters across the UK. Our safeguarding Officers act as our lead professionals in managing safeguarding casework in line with our policy, procedures and statutory duty.

We aim high and strive for excellence in our practices to safeguard children, young people and adults at risk.  We are continually evolving and seeking ways to improve and enhance our safeguarding practices as we move forward. 

Whilst this is a Monday- Friday full time position, a flexible approach to work and working patterns is a must, as is the ability to work effectively and respond appropriately in challenging circumstances. 

Requirements

• Support, guide and coach SCC volunteers to implement a local response to safeguarding concerns
• Effective and skilful management of an allocated caseload
• Lead professional – Allegation Management
• Action referrals to statutory agencies e.g. Local Authority Designated Officer, Police, Children’s Services, Social Care or equivalent across the UK (including DBS, PVGS)

For further information, please download the full Recruitment Pack.

For applications to be considered, it is essential that both a CV & Supporting Statement are submitted.  Supporting statements should detail how a candidate’s qualifications, skills and experience meet the requirements of the Job Description and Person specification.

Without this, we sadly will be unable to progress your application for this role.

Benefits

• 25 days annual leave per annum increasing with length of service
• Hybrid working for many roles
• Life assurance (4x salary)
• Private medical insurance
• Generous pension (employer contribution up to 10%)
• Cycle to work scheme
• Wellbeing portal and EAP with 121 counselling
• Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential.

Additional Information

MSSC positively encourages applications from suitably qualified and eligible candidates from all backgrounds. Equity, diversity, and inclusion really matters to us, so we can best serve our beneficiaries from every community. We work to ensure a fair and consistent recruitment process and aim to be a charity where diversity of experience, identity and skills are valued and welcomed. MSSC is an equal opportunities employer.

Safer Recruitment - We recognise our responsibilities to safeguard and protect the young people and vulnerable adults with whom we work. We do all we can to promote their health, safety and wellbeing, and we expect our staff to share this commitment and work in line with safeguarding policy, the MSSC’s values and ethos of inclusivity. We adhere to safer recruitment practices and therefore employment is subject to detailed pre-employment checks for successful candidates, including references and criminal disclosure checks and the completion of a disclosure questionnaire. 

All successful applicants are required to attend safeguarding training and undergo pre-employment checks including a criminal record check.

The Communications Manager plays a key role in increasing the reach, visibility, and impact of the organisation’s work. The post-holder will lead on creating high-quality, audience-focused communications across digital platforms, ensuring all content reflects the organisation’s values, brand, and strategic priorities.

Working closely with colleagues and sector stakeholders, the role involves managing social media, newsletters, and the website; supporting events and campaigns; and communicating the impact of the NBO and NBAS within the newborn and perinatal field. The successful candidate will combine creativity, strong organisational skills, and sector awareness to deliver engaging, relevant, and impactful communications.

Suitability 

This is a part-time, maternity-cover post. We welcome applications from individuals in a range of professional circumstances, and appointment will be based on the candidate who best meets the requirements of the role.

The suggested working pattern is 14–21 hours per week. This could be delivered across 2–3 days, or through shorter hours spread across more days, subject to discussion at interview.

The role may suit a practising clinician seeking to combine this post alongside clinical work, or an individual with communications experience in a health service, voluntary sector, or charity setting.

For more information about the post and informal discussions, please contact Inge Nickell, Director of the Brazelton Centre UK.

Job Description

The following job description provides an overview of the key duties of the role. The post-holder may, on occasion, be required to undertake other reasonable tasks as requested to support the organisation’s work.

1. Digital and Communications Platforms Management

• Social media planning: Develop and follow a social media content plan that includes a range of content types (promotional, engagement, inspirational), reflects the organisation’s strategic goals, and is tailored to the audience’s needs to ensure content is relevant, targeted, and impactful.
• Social media management: Manage the organisation’s social media platforms, including posting, scheduling, and engaging with relevant posts (e.g., commenting, sharing, or reposting where appropriate).
• Email newsletters: Plan, gather, and assemble engaging content (including guest articles) into visually appealing newsletters using Mailchimp, ensuring a mix of news, articles, and resources.
• Website management: Maintain and update the organisation’s WordPress website, including content updates, managing functionalities such as the learning platform and forms, and publishing new content (e.g., blogs). Liaise with website hosts or technical support as needed.
• Email communication: Use email to communicate effectively with team members and stakeholders and respond to queries promptly.

2. Sector-Informed Engagement and Initiatives

• Gathering Impact Content: Engage practitioners, managers, and other stakeholders to collect photos, case studies, testimonials, and quotes that demonstrate how the NBO and NBAS are being used in practice and the difference they make. Use this content across social media, newsletters, and the website to showcase the organisation’s impact.
• Stakeholder engagement: Build and maintain relationships with key stakeholders, including trainers, champions, international colleagues, bursary awardees, and partner organisations, to support communications activities such as guest articles, talks, and dissemination through their networks.
• Sector awareness: Maintain awareness of developments within the newborn, perinatal, and ‘1001 days’ field (including policy, NHS services, government initiatives, and charitable activities) to ensure communications remain current.
• Awareness campaigns: Support relevant awareness days and weeks throughout the year, primarily via social media, contributing a Brazelton-informed voice to wider sector themes and discussions.
• Baby Communication Week: Plan and deliver Baby Communication Week, the organisation’s annual awareness campaign, ensuring strong thematic focus and high-quality events to maximise educational impact and engagement.
• Strategic initiatives: Support additional initiatives that increase the reach, visibility, and impact of the organisation’s work in line with strategic objectives.

3. Content Creation and Brand Compliance

• Visual content: Use design tools such as Canva to produce visual assets — including graphics, videos, and, on occasion, printed materials such as posters — for social media, newsletters, the website, and events, ensuring all content is visually engaging and aligned with the organisation’s branding.
• Written content: Create written copy for a variety of channels, including newsletters, social media posts and captions, website pages, blogs, and promotional materials, ensuring all content is clear, engaging, and consistent with the organisation’s tone of voice.
• Ensure all communications comply with the organisation’s branding and communications policy, providing guidance and support to team members as required.

4. Events and Programme Administration

•  Online events: Assist with the organisation of Brazelton online events, such as quarterly Inform & Inspire Sessions, including setting up Eventbrite ticketing/booking pages, managing Zoom sessions, recording events, and uploading content to YouTube for catch-up.
•  In-person events: Support the planning and delivery of occasional in-person events, including representing the organisation at external exhibitions and contributing to the Brazelton Centre UK 30th anniversary conference in 2027.
• Bursary schemes: Assist with the administration of annual bursary schemes, including setting up application forms, managing submissions, promoting the schemes, and corresponding with applicants and awardees.

Technical/Digital Skills (Essential)

• Confident using a wide range of digital platforms, with a proven ability to quickly learn and become proficient in new tools and technologies, even if previously unfamiliar.
• Proficient in Microsoft Office applications (e.g., Word, PowerPoint), professional email systems, and social media platforms

Desirable - High proficiency in the following tools:

• WordPress – website content management
• Video editing – creating and editing digital content
• Mailchimp (or similar) – email marketing platforms
• Canva – graphic design and visual content creation
• Zoom – virtual meeting and webinar platforms
• Eventbrite – event management and ticketing
• Social media platforms – managing and creating content across channels

Marketing and Communication Skills (Essential)

• Strong understanding of audience-focused communication, with the ability to clearly convey the organisation offerings in a way that meets the needs and interests of potential users and stakeholders.

Careful attention to the organisation’s values, tone of voice, and brand, ensuring all communications reflect these consistently.​

Desirable -

• Experience in a marketing or communications role, with proven ability to develop and deliver highly effective, audience-targeted messaging and campaigns.

Knowledge of Infant-Related Professions and Services (Essential)

• An understanding of the roles and work of infant-related practitioners in the UK, including health visitors, neonatal nurses and therapists, perinatal teams, and midwives, to ensure messaging and content produced is relevant and effective.
• A good knowledge of the Brazelton approach and the NBO and NBAS tools, including their purpose, impact on practice, and contribution to newborn care and the parent-infant relationship.​

Desirable -

•  Trained in the NBO, NBAS, or both, with experience applying them in practice with infants and families.
• Able to confidently communicate about the NBO and NBAS tools in the context of professional practice, service aims, and current developments or campaigns in the field.

Creative and Content Skills (Essential)

• Ability to produce written and visual content with careful attention to detail and accuracy, ensuring all materials are professional and aligned with the organisation’s brand and style.

 Desirable -

•  Skills and experience in graphic design, creating visually engaging and effective content.
• Skills and experience in copywriting, producing clear, compelling, and impactful messaging.

Interpersonal Skills (Essential)

• Conducts oneself in a manner that reflects the organisation’s values: respectful, compassionate, knowledgeable, supportive, and approachable.
• Demonstrates these values in all interactions, including face-to-face, email, and phone communications with colleagues and external stakeholders.
• Works effectively as part of a team, contributing one’s unique skills to support shared goals and project success.

Organisational Skills (Essential)

• Excellent time- and project-management skills, with the ability to manage multiple tasks simultaneously.
• Able to prioritise effectively, adapt to changing demands, and ensure tasks are completed efficiently and to a high standard.

How to Apply and Additional Information

To apply, please submit:

• A CV detailing your relevant experience and qualifications
• A cover letter explaining your interest in the role and how your skills and experience meet the requirements of the person specification

Please send your application to Inge Nickell. 

Deadline: Applications must be received by the end of the day 30th March 2026. Late applications may not be considered.

Assessment: Candidates should demonstrate relevant experience and skills in their CV and cover letter. Some aspects of the person specification, such as interpersonal skills, will be assessed further at interview.

We welcome applications from candidates with a range of professional backgrounds and circumstances, including those seeking part-time, flexible, or portfolio roles.

Interview: Interviews will be held in person at the Brazelton Centre UK office (66 Devonshire Road, Cambridge, CB1 2BL) on the 23rd April 2026.

Anticipated start date: It is important that there is a handover period from the Communications Manager to their maternity cover. We therefore ask that the successful candidate be able to start no later than 8th June 2026.

You will be part of a small energetic and committed team supporting the delivery of Northamptonshire Community Foundation’s philanthropy and income generation ambitions. Working collaboratively with colleagues, you will help grow and steward support from individuals, corporate, charitable and statutory donors, with a lead responsibility for a defined portfolio of relationships and initiatives.

Fundraising and relationship building happen across the charity, and you will manage your own portfolio of donors and partners and work with the Chief Executive and wider team to co-ordinate activity, share insight and maximise opportunities for place based philanthropy in Northamptonshire.

You will need confidence, excellent communication skills and the ability to plan and deliver projects as part of a highly collaborative team. You will be comfortable cultivating, stewarding and sometimes soliciting charitable donations yourself, as well as creating opportunities for the Chief Executive to engage with donors and prospective supporters.

Right now, millions of people across the UK are living with financial insecurity. Parents are choosing between heating and food. People who fall ill find themselves unable to work and without support. Countless others lie awake at night worrying about bills they cannot pay. At Turn2us, we believe none of us should have to face these challenges alone - and we exist to change the systems that allow them to persist.

Turn2us is working towards a future where everyone in the UK has financial security so they can thrive. We combine direct support and innovative digital tools, such as our online Benefits Calculator and PIP Helper, with influencing, policy and systems change. Across our organisation, colleagues bring deep expertise, compassion and ambition, united by a shared belief that financial hardship is not a personal failing, but a systemic issue that can and must be changed.

The Income & External Affairs Directorate plays a critical role in making this vision a reality. Through relationship-led fundraising, commercial partnerships, communications, and policy and influencing work, the directorate ensures Turn2us has the resources, profile and voice needed to maximise our impact. It connects our work with the people, organisations and institutions that can help drive lasting change. While we have built strong momentum and significant partnerships in recent years, we know there is far more potential to realise.

As Director of Income & External Affairs, you will be a key member of our Leadership Team, working closely with colleagues across the charity and with our Board. You will lead the growth of sustainable income, develop powerful and values-led partnerships, strengthen our public voice, and help shape a policy and advocacy agenda grounded in the experiences of people facing financial hardship. You will also play a vital role in building trust, credibility and influence across sectors to help shift the systems that keep people locked in financial insecurity.

We are looking for an exceptional and values-driven leader with a strong track record in relationship-based income generation, partnerships and influence. This experience may come from the charity sector or a commercial environment. We are not seeking a specific career path or background; instead, we actively welcome applications from people who bring new perspectives, transferable skills and different ways of thinking. What matters most is a deep commitment to our purpose, a willingness to learn and the confidence to lead with curiosity and humility.

This role calls for persuasive leadership, emotional intelligence and the ability to build trust across diverse teams and stakeholders. You will thrive if you enjoy working collaboratively, sharing power and leading in a way that is inclusive, supportive and ambitious.

This is a genuinely exciting and critical role - for our staff, our partners, and most importantly, for the people we exist to serve. We are particularly keen to hear from people with lived experience of financial insecurity. If you share our values and feel inspired by our vision of a more just and financially secure society, we would love to hear from you.

To download a full copy of the candidate brief and learn more about the role, please click the ‘Apply’ button, where you will be redirected to the website of our recruitment partner, Tall Roots. Applications should include a CV and covering letter. If you would like an informal discussion about the role, please email Mark Crowley at Tall Roots.

Position: Income and Gift Aid Accounts Senior Officer
Hours: Full-time (35 hours a week)
Contract: Permanent
Location: Office-based in London N4, with flexibility to work remotely
Salary: Starting from £33,044 per annum, plus excellent benefits
Salary Band and Job Family: Band 2, Charity
You’ll start at the entry point salary of £33,044 per annum, increasing to £35,109 after 6 months service and satisfactory performance and to £37,174 after a further 6 months.

About us

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.

About this job

We are looking for an enthusiastic and motivated Income and Gift Aid Accountant Assistant to help us make sure every penny counts in our mission to stop MS. You'll play a key role in managing our income processing and supporting Gift Aid claims to help us maximise the value of every donation.

You'll ensure that donations recorded in our CRM system match the funds received, resolving discrepancies and supporting our income processes to run efficiently. Working closely with our Customer Services and Fundraising teams you’ll be at the heart of making sure our financial data is accurate and robust.

You’ll also assist with preparing and checking Gift Aid claims, helping us claim back vital extra funds at no additional cost to our supporters. Your detail driven approach will help us continue to build a strong and transparent foundation for everything we do.

To succeed in this role, you’ll need a good understanding of financial accounting principles, strong Excel and IT skills, and a collaborative problem-solving approach. Excellent communication and organisational skills will also be essential as you work closely with teams across the organisation to ensure our income records are accurate and efficient.

If this sounds like you and you're looking for an opportunity to grow your skills, along with experiencing challenges and a shared purpose, then we’d love to hear from you.

Closing date for applications:  09:00 on Friday 27th February 2026.

Interested?

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

Equal Opportunities 
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 38 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• Cycle to work scheme 
• Death in service scheme
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.

We have an opportunity for a Data Protection Officer to join the team here at RBL to lead and manage our fantastic Data Protection team.

Reporting to our Head of Legal, this role will see you responsible for establishing, monitoring and maintaining effective and compliant data protection processes and ensuring good practice throughout RBL and the Group, including subsidiaries and branches.

Devising and developing RBLs data protection strategy and approach, you will lead in ensuring RBLs compliance with all GDPR/data protection requirements. You will work across the RBL Group to promote awareness of data protection policies and procedures and provide advice, and guidance to managers, staff, members and trustees.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

Key responsibilities will include:

- Developing, reviewing and maintaining data protection policies and procedures and guidelines
- Monitoring compliance with data protection law and principles throughout RBL and reporting on a quarterly basis to the Executive Board and Audit and Risk Committee
- Managing the subject access requests and individual rights process
- Maintaining RBL’s registrations with the Information Commissioner (ICO) and managing the responses to data protection breaches and complaints
- Devising and updating the controls and actions required for RBL’s Data Protection Risk Register
- Devising and managing the delivery of data protection training, working in collaboration with the Learning & Development team
- Line management of the Assistant Data Protection Officer

You will be experienced in a similar role from within a large, complex organisation, ideally within the not for profit sector. You will have solid knowledge of relevant regulations (GDPR and Data Protection Act 2018, Privacy and Electronic Communications Regulations 2003) and be confident in providing advice and guidance related to these to varying audiences. An experienced team/people manager, you will be eager to lead a busy and successful function.

You will be contracted to our London, Haig House Hub with a minimum expectation of two days per week working in person at the Hub and flexibility for working remotely/at home when not on site.

Employee benefits include:

- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Generous pension contributions, with Employer contributions ranging from 6% to 14%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!

For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert. Our shortlisting is performed on the evidence provided in your application against the Essential and Desirable criteria in the Person Specification.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role. Interested candidates are encouraged to apply as soon as possible.

If you require the job advert or job description in an alternative format, please contact 0808 802 8080.

Communications Manager – Strategic Partnerships

Contract type: Fixed Term (six months) - 35 hours per week

Location: London, UK.
UK hybrid working – a minimum of 40 % of working time is spent face-to-face (London office, external meetings or travel). 60/40 hybrid working at WaterAid means roughly three days wherever you work best and two days togetherin person.

Salary: £44,168 - £46,493 with excellent benefits

Change starts with water. Change starts with you.

Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that – for everyone, everywhere. Join us, and your energy will help unlock people’s potential and create a fairer future.

About WaterAid

We’re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen.

About the team

The Brand and Strategic Communications team is a strategic, collaborative and creative function focussed on driving WaterAid’s advocacy, engagement and fundraising objectives. We lead the development of brand and communications strategies to inspire audiences and support organisational goals, working closely with colleagues across the Communications and Fundraising directorate and with external partners.

About the role

As our communications Manager, you will manage the delivery of communications strategies for corporate partnerships working closely with WaterAid’s Communications and Fundraising directorate and key partners to drive sustainable change.

In this role, you will:

• Manage the delivery of WaterAid’s corporate partnership marketing communications strategy to maximise influence and income-raising potential from the private sector.
• Lead a cross-functional delivery group and collaborate across WaterAid’s Communications and Fundraising directorate to deliver integrated corporate advocacy and partner communications activities, primarily targeting a private sector audience.
• Act as the primary communications contact for partnership managers, advising on communications opportunities, strategic messaging, content and tactics that deliver value for WaterAid and partners.
• Champion in-sight led and on-brand messaging and creative which resonates with target audiences.
• Advise on best use of project budget to meet objectives.
• Monitor and evaluate the impact of communications activity, fostering a proactive and positive approach to learning and improvement within delivery teams.
• Champion WaterAid’s commitment to equity, inclusion and safeguarding.

Requirements

To be successful, you will need:

• Demonstrable experience in developing, leading and executing high impact communications strategies for corporate partnerships, ideally for a non-profit organisation.
• Expertise in business-to-business or corporate advocacy communications, and an understanding of trends in corporate sustainability and social responsibility.
• Experience working in, or in partnership with, the private sector, advising on communications approaches to engage a range of audiences and delivering communications plans with shared objectives.
• Highly collaborative and able to build strong relationships with internal and external stakeholders.
• Excellent time management skills, able to drive projects forward while navigating competing priorities.
• Ability to generate and develop creative and innovative ideas, with a good eye for brand, design, film and photography.

Although not essential, we’d prefer you to have:

• Experience of international development issues and/or working in the voluntary sector in a communications role.
• An understanding of the ethical issues surrounding communications for international development.

Closing date: Applications close 12:00 PM UK time on Friday 6th March. Interviews may be scheduled on a rolling basis, and the role may close earlier if a suitable candidate is found.

How to apply: Click Apply to complete the pre-screening questions and upload your CV only.

Can I use Artificial Intelligence (AI) technology in my application?

At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.

Pre‑employment screening

To apply for this role, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to local law and WaterAid’s Safer Recruitment policy. All UK based roles require a basic Disclosure and Barring Service (DBS) check.

Benefits

UK Benefits:

• 36 days’ holiday (including 8 Bank Holidays)
• Option to buy an extra 5 days’ annual leave
• Employer pension contribution up to 10 %
• Flexible and hybrid working arrangements
• Season ticket loan
• Free annual eye tests
• ‘Give as you Earn’ charitable giving scheme
• Enhanced parental leave (maternity, adoption/surrogacy, shared parental and paternity)
• Sabbaticals
• One paid volunteer day each year

As part of our annual leave policy, all employees receive three additional days of annual leave on top of their standard allocation of 25 days. These days are designated to cover the period when our UK office closes between Christmas and New Year, allowing all UK WaterAiders to take a well-deserved break.

These days are automatically scheduled and cannot be changed or moved. Annual leave is accrued based on your start date. If sufficient leave has not been accrued by the time of the closure, the 3 days will be taken as unpaid leave or pro-rated, depending on your circumstances.

Our Global Commitment:

Our people promise

We will work with passion and focus to make sure everyone everywhere has clean water, decent toilets and good hygiene. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to be a place where people feel safe and able to contribute their voice and truly live our values.

Equal Opportunities

We welcome applications from people of all backgrounds, beliefs, customs, traditions, ways of life and status. This includes, but is not limited to, race, ethnicity, caste, colour, gender, language, religion, political or other opinion, national or social origin, property, birth, disability status, neurodiversity, age, marital and family status, sexual orientation and gender identity, health status, place of residence, economic and social situation.

Safeguarding

We are committed to protecting everyone we come into contact with. We have a zero- tolerance approach to abuse of power, privilege or trust across our global work, and to any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. All offers of employment are subject to satisfactory references and appropriate screening checks (which can include counterterrorism, safeguarding and criminal records checks).

Together, we’ll change the world through water.

Join us and be part of the change !

This is a rare opportunity to help shape the future of hospice care in our region.

We are seeking an experienced fundraising leader to join St Elizabeth Hospice at an exciting moment of growth and transformation. As Senior Public Fundraising Manager, you will provide strategic leadership across our Events and Community Fundraising portfolio, leading high-performing teams to deliver ambitious income targets, exceptional supporter experiences, and inspiring public campaigns.

You will oversee flagship events, community fundraising activity, and public engagement campaigns, driving innovation, operational excellence, and strong supporter stewardship. You will guide planning across public fundraising, strengthen supporter journeys, and develop new opportunities for income growth.

The role also offers the opportunity to contribute to one of the most significant developments in the hospice’s history, the creation of the new hospice in Great Yarmouth and Waveney. Working closely with the Head of Capital Appeal and Associate Director of Fundraising, you will help shape public engagement and community participation in this once-in-a-generation project.

As a senior member of the fundraising leadership team, the post holder will deputise for the Associate Director of Fundraising when required, supporting strategic decision-making and cross-department collaboration.

At St Elizabeth Hospice, we believe that every moment matters. We’re a local, independent charity, dedicated to improving the lives of people in Ipswich, East Suffolk, Great Yarmouth and Waveney who are facing progressive or life-limiting illness.

Since 1989, we’ve been at the heart of our community, providing compassionate care, easing pain, and helping people and their families find comfort, dignity, and meaning through some of life’s most challenging moments. Last year alone, we supported over 4,000 patients and their loved ones.

St Elizabeth Hospice is committed to safeguarding and protecting the adults and young people that we work with and has a zero-tolerance approach to abuse, neglect and discrimination of any person. As such, all posts are subject to a rigorous safer recruitment process, including the disclosure of criminal records and vetting checks. We have a range of robust safeguarding policies in place which promote safeguarding across the hospice and staff are expected to undertake regular, mandatory safeguarding training to equip them with the knowledge and skills to identify and respond to potential risks.

For an informal discussion about the role, please contact Ellie Main, Associate Director of Fundraising and Supporter Engagement

We kindly request no contact from recruitment agencies please.

This flagship programme, delivered in partnership with TDS, GMCA and the Nationwide Foundation, uses action research and behavioural‑insight‑informed interventions to understand and reduce unintentional non‑compliance among private landlords, with the aim of improving renting standards and supporting people in housing need.

We have a new 12‑month fixed‑term opportunity to join our Greater Manchester Good Landlord Charter/Landlord Support Hub team as a Research and Evaluation Manager.

Some of the key responsibilities include:

• Lead the project’s research and evaluation activities, including insight gathering, participatory research, and continuous testing of behavioural or supportive interventions.
• Design and evaluate behavioural interventions, assessing impact, outcomes and what works to inform future policy and operational practice.
• Collaborate closely with the Behavioural Insight Specialist and Landlord Support Manager, ensuring research is rigorous, ethical, and generates meaningful learning.
• Engage landlords, tenants, letting agents, and local authorities to gather data, understand barriers to compliance, and capture lived experience.
• Produce high‑quality reporting, including findings, recommendations, and insights to support both internal decision‑making and external stakeholders such as GMCA and the Nationwide Foundation.
• Represent the Research & Evaluation function at meetings, workshops and advisory groups, contributing to the wider aims of improving standards across the private rented sector.

To be considered for this role, you must be able to demonstrate:

• Strong experience in research, evaluation or insight‑gathering, ideally within housing, social policy, behavioural insights or community‑focused projects.
• Ability to design and apply research methods, including interviews, behavioural diagnosis, qualitative and/or quantitative analysis.
• Excellent communication and reporting skills, able to turn complex insights into clear recommendations.
• Confidence managing relationships with a wide variety of stakeholders.
• Based in/near Greater Manchester, and able to travel across the region as needed.

TDS offers a plethora of benefits inclusive of:

• 33 days holiday inc bank holidays
• BUPA Private healthcare
• BUPA Wellbeing cash plan
• Pension Scheme
• Additional day off for your birthday
• Plus many more!

If you have any questions or would like to find out more information, please feel free to contact me directly.

TDS is committed to equality, diversity and inclusion in our workforce and to be truly representative of all sections of society and our customers

The Grants Officer is a new and integral role within Southwark Charities, created to support the growth and development of our grant-making activity. Working collaboratively with the charity’s Grants Manager, the successful candidate will play a central role in supporting the delivery of our grants programmes, at all stages of the grant-making process for community organisations and individuals, from application and assessment through to monitoring, reporting and relationship-building.

We are seeking an organised, proactive and detail-orientated individual, who is able to take the initiative, with experience of managing grants or comparable projects within the voluntary or public sector. The ideal candidate will demonstrate a strong alignment with our organisational values, excellent communication and administrative skills, and a solution-focused approach to their work.

This is a fantastic opportunity to join a small and committed team at an exciting time in the charity’s development. The role offers the chance to help shape new ways of working, contribute meaningfully to our impact, and make a real difference to the people of Southwark.

Location: St Mary Newington Close, Surrey Square, London, SE17 2LP until 2028, then Edward Edwards’ House, Nicholson Street, SE1 0XL.

The post will involve regular travel across Southwark for external meetings and events, including occasional evening and weekend working, and up to 2 days per week remote working.,

Contract: Permanent, full-time

Probation period: Six months

Reporting to: Grants Manager

Salary: £36,000-£38,000 p/a

Additional benefits: 25 days’ annual leave plus public holidays; 8% employer’s pension contribution; Death in Service benefit of 3x gross salary

Deadline for applications: Monday 16th March 2026, 9am

At Alzheimer's Society, we're a team of advisors, supporters, fundraisers, researchers, and advocates, united by one purpose: to make life better for everyone affected by dementia. Everything we do must be worthy of that purpose. That's where you come in.

Please note that the internal post title will be known as Company Secretary and Governance Lead.

We're looking for a Company Secretary and Governance Lead to play a vital leadership role in ensuring our registered charity operates to the highest standards of governance, transparency, and integrity. This isn't just about compliance. It's about enabling an organisation to do its best work for the people who need it most.

Reporting directly to the Chief Operating Officer and working closely with the Chair of the Board of Trustees, Chief Executive, Executive Leadership Team, and Board Committees, you'll shape and strengthen our governance framework, creating the conditions for confident, informed decision-making that supports delivery of our strategy and our impact. If you're a strategic governance leader who combines technical expertise with strong relationships and a genuine belief that good governance matters, we'd love to hear from you.

Key Responsibilities

• Act as Company Secretary for Alzheimer's Society and its subsidiaries, ensuring compliance with Charity Commission and Companies House requirements.
• Provide trusted, expert advice to the Chair, Board of Trustees, and Executive Leadership Team on their legal, fiduciary, and regulatory responsibilities.
• Oversee governance arrangements, ensuring effective information flow and clear decision-making structures across the organisation.
• Develop and lead a team of governance professionals, fostering a culture of high performance, collaboration, accountability, and inclusivity.
• Lead the design and continual improvement of our governance framework, embedding transparency, accountability, and evidence-based decision-making at every level.
• Serve as Whistleblowing Officer for the Society, championing integrity and openness in all governance processes.
• Support the governance team to deliver efficient Board and Committee meetings, forward planning, and statutory reporting.
• Build strong relationships across the organisation, helping teams see governance and compliance as enablers of effective, ethical leadership, not obstacles to it.

About You

You're a confident, collaborative leader who brings professional rigour without losing sight of people. You know how to advise senior leaders with authority and earn trust at every level. You can hold the big picture and the detail at the same time, and you genuinely care about the organisation you work for.

We're looking for someone who can:

• Demonstrate a strong track record of advising Boards and senior leaders on governance, compliance, and organisational risk.
• Bring excellent knowledge of charity law, company law, and the UK governance landscape.
• Communicate complex information clearly and credibly, whether to lawyers, trustees, or people who've never read a governance report in their life.
• Lead with authenticity and integrity, building trusted relationships across all levels.
• Drive continuous improvement, simplifying processes and fostering a culture of learning and accountability.
• Lead and develop a small team, championing their collaboration and professional growth.
• Model Alzheimer's Society's values of Determination, Better Together, Compassion, and Trusted Expertise in everything you do.

This role is home-based with occasional travel across England, Wales, and Northern Ireland.

Important Dates:

• The deadline for applications is 23:59 on Sunday 1st March 2026.
• Interview invites will be issued from 2nd March 2026.
• First stage interviews will take place across W/C 2nd March and 9th March 2026.
• The Involvement (lived experience) Panel will take place W/C 16th March 2026.
• The Competency Panel interview will take place at our Crutched Friars London office, with dates to be confirmed.
• Shortlisted candidates will have the opportunity to meet virtually with our Chair of the Board of Trustees prior to any offer of employment.

About Alzheimer's Society

Dementia is the UK’s biggest killer. One in three people born in the UK today will develop dementia in their lifetime.

At Alzheimer’s Society, we’re the UK’s leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding groundbreaking research and campaigning to make dementia the priority it should be.

Together with our supporters, we’re working towards a world where dementia no longer devastates lives.

Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.

Our commitment to Equity, Diversity, Inclusion & Belonging

We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.

We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society. 

Our Equity, Diversity and Inclusion Strategy here along with our internal employee forum and Employee Lived Experience network groups help us promote inclusion and belonging, becoming an engaged and inclusive organisation for all our people. 

Our hiring process

During your recruitment process we want to make sure that you bring your whole self and can be at your best. We are working hard to ensure our recruitment process is as inclusive as possible, so please do inform us of your experience and anything you think we could do better by completing our candidate survey when you apply.Please also contact Alzheimer’s Society Talent Acquisition Team for application support or any adjustments you might need.

To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We recognise the benefits of AI, but if you're considering using it to submit your application, we encourage you to reflect on the value it truly adds. AI tools often lack the personal touch and authenticity that set candidates apart. We want to hear your unique perspective, experiences, and skills, so we encourage you to showcase them in your own voice.

We try to avoid closing roles early where possible, however if we receive a high volume of applications, we may close earlier than the advertised closing date. Should this occur, we will aim to provide you with at least 48 hours' notice.

We are committed to safer recruitment and ensuring the welfare of those we work with, due to the nature of some of our roles, we might need to carry out a DBS check at the relevant level.

Giving back to you

Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society. 

You can also visit our Working for Us pages, which give you more information about what it’s like to be an employee at the Society.

ISEAL is looking for an experienced events professional to manage a range of in person and virtual events for its global stakeholder base. This is an exciting role for someone with a strong track record in organising events of differing sizes for in-person, online, and hybrid audiences, and who is interested in sustainability.

Events are a vital part of ISEAL’s work to communicate with, influence, and engage our key stakeholder groups, including policy makers, multilateral organisations, donors, companies, NGOs, producers, and, of course, ISEAL’s own members. To support these aims, ISEAL hosts at least one major public forum, conference or symposium each year. In 2026, this will be a Global Sustainability Symposium and will take place in Accra, Ghana in June with around 200-300 participants. Additionally, ISEAL organises Members´ Week, an annual multi-day event for ISEAL Community Members that typically attracts 60-100 participants per day.

With support from the Events Coordinator, the Associate Manager will be responsible for all aspects of event management for the events described above. The role will also work closely with ISEAL programme teams and senior colleagues to coordinate the development of event agendas, content and sessions.

In addition, ISEAL’s events programme includes a range of smaller workshops and roundtables, both in Europe and in other locations, including China, India, Ghana, Indonesia, and Latin America. ISEAL also runs a busy webinar programme. The Associate Manager will work with senior colleagues to agree the level of support given by the Events Team to each of these smaller events/event series. While the Events Team is not expected to directly organise every event, the Associate Manager will also maintain and develop event planning resources, and guidance to support the organisation to consistently deliver high-quality events.

To succeed in this role, you will have significant existing experience in organising events, ideally including international events for high-profile audiences. Given the range of international events, you will also have a sensitive approach to cultural diversity and, ideally, some additional language skills. This role is responsible for line managing the Events Coordinator.

The key responsibilities we entrust you with

Event management

• Manage the production and delivery of in person and virtual events, with a particular focus on sustainable event delivery
• Implement project management processes to deliver on events, including developing work-back plans and RACI charts, organising and chairing planning meetings, and leading on internal communications
• Lead supplier selection for in person events, collating requirements, researching venues, completing contracting with venue and major suppliers, and communicating event needs to all suppliers
• Coordinate promotion and outreach for events, working closely with the Communications and Membership teams to promote events across all relevant channels
• Oversee registration for events, setting up and monitoring relevant systems & provide internal updates
• Collaborate with senior and programme staff to develop event agendas and content, organising and chairing content meetings, drawing up session schedules and ensuring logistical requirements are met
• Prepare written event materials and other collateral, including web copy, programmes, invitations and participant communications, feedback surveys, travel reimbursement policies and other documents
• Provide excellent customer service to attendees, speakers, and staff involved with events, acting as an advocate for attendee experience
• Deliver internal briefings for staff in the lead up to events and create staffing plans to ensure smooth delivery on the day
• Carry out risk assessments and lead on contingency planning for events
• Track budgets, liaising with budget holders and coordinating with ISEAL finance team about invoicing and reimbursement
• Manage events follow-up such as feedback survey analysis, preparation of post-event materials and reports, and internal evaluation meetings/surveys
• Monitor and report on the environmental impact of events, including waste and GHG emissions, using these learnings to improve event sustainability wherever possible

Event strategy, guidance, policies, and procedures

• Contribute to developing the annual event schedule, including making recommendations based on the event team’s capacity and referring to ISEAL’s strategic objectives
• Maintain and develop event planning guidance, templates, tools, systems, and other resources
• Support the Events & Engagement Manager to maintain and develop event-related policies, including the Event Code of Conduct and the Event Sustainability Policy
• Organise data and maintain relevant mailing lists, including updating contact and attendance records
• Maintain an updated list of venue choices that have high sustainability credentials in key cities where ISEAL may wish to hold small and large events

Other

• Line manage Events Coordinator, and oversee their development and growth, identifying appropriate learning and development opportunities
• Supervise contributions of other assistants and coordinators to event planning and delivery
• Participate actively in team and organisational planning and activities
• Participate in internal staff management processes such as performance reviews, supervisory meetings
• Be a collaborative and effective team member, liaising with colleagues at all levels across organisation

Essential attributes / skills / knowledge

• Track record of working on large in-person professional events, ideally in an international setting
• Strong interest, and ideally experience, in delivering sustainable or “green” meetings and events
• Strong project management skills, with an ability to comfortably juggle a number of different deliverables and deadlines at any given time
• Strong written and verbal communications skills and ability to communicate and collaborate effectively with others (via e-mail, Teams, phone and in person)
• Self-motivated and able to work independently to high standards, with attention to detail
• Capable of taking initiative to take action and solve problems within an agreed scope
• Ability to communicate and work effectively with cross-functional teams in a fully remote, international environment, including regular international time-zone calls
• Experience in line management, able to delegate effectively and develop direct reports
• Ability to work confidently and sensitively with a diverse global community
• Confidence in using IT systems, familiarity with virtual meeting tools (e.g. Teams, Zoom), and proficiency in MS Office. Experience with running webinars and online events.
• Comfortable with some flexibility in working hours (specifically in 3-4 weeks leading up to major events)
• Interest in sustainability issues or in convening people around sustainability issues

Additionally desirable

• Experience organising international events and/or large hybrid events
• Ability to convene and facilitate meetings virtually with a strong group of practitioners
• Experience working or interning in an international NGO/ membership organisation
• Working knowledge of other languages (e.g. French, German, Spanish, Portuguese)

About ISEAL

ISEAL supports ambitious sustainability systems and their partners to tackle the world’s most pressing sustainability challenges – from the climate emergency and biodiversity crisis to human rights and persistent poverty. ISEAL Community Members include many of the most respected sustainability schemes worldwide and are active across a diverse range of sectors. Read more about us on our website iseal(.)org. 

ISEAL´s culture and how we will help you thrive

Our values are Connection, Empowerment, Inspiration, Wellbeing, Effective Working and Creativity.

These are traits we value in each other and in the organisation overall and we instil these in all our processes and interactions.

The issues we work on are of a global nature and our team reflects this, with individuals from many different backgrounds and nationalities. We know this diversity adds to the high quality of work we deliver as an organisation and through our commitment to diversity and inclusion we want to add strengths and perspectives in our team with each recruitment. Diversity for us includes race and gender identity, age, disability status, sexual orientation, religion and many other areas forming part of someone´s identity. We are proud to be an equal opportunities employer.

As an organisation, we also support our people in their personal and professional development, with specific budgets and processes enabling individuals to take advantage of growth and development opportunities. We offer 25 days of annual leave, to which we will add a day a year after 2 years (to a maximum of 30 days), as well as an extra five days as a one off once you have been with us for a full five years.

We recognise individuals’ preferences when it comes to where and when to work through a hybrid working model with a minimum of 4 days per month in the London office as well as the opportunity to apply for flexible working arrangements to suit individual´s needs.

Other relevant information

Term: This is an initial contract of one year with the possibility of extension

Working hours: 80 % (30 hours) – 100 % (full time, 37.5 hours per week), depending on preference

Salary:   £45,800 – 49,800, depending on experience (pro rata for less than 100%)

Location: London is the preferred location. Applicants will need to provide evidence that they are entitled to work in the UK. An ability and willingness to work in a hybrid work environment is required.

International travel: The post holder will be required to undertake occasional international travel

Ideal start date: asap

About applying

Specific enquiries about this role and the application process can be sent to the recruitment(@)isealalliance(.)org.

Deadline for applications is 8 March, 5pm GMT. Please note that we will only contact shortlisted applicants.

Please note that we would like to see candidates´ own writing in the cover letter and discourage the use of AI for this purpose.

Interview process

Please note that we will endeavor to keep to this schedule, but some dates may be subject to change.

Screening interviews (Teams): 11-13 March

Pre-interview timed exercises (between 60 – 90 minutes from home): 13-17 March

Panel interviews (in person): 18/19 March

Decision: w/c 23 March

Accessibility

If candidates require additional time or other considerations for the interview process, we are committed to accommodating any reasonable requests. Please note that ISEAL will cover travel expenses for in person interviews for candidates travelling from outside of Greater London. ISEAL also covers caring expenses for candidates who are carers and need to arrange of cover for the duration of the interview/exercises