Service management jobs

About you

Do you want to use your skills to make it possible for people with myeloma to live longer and better lives?  We are looking for a Support Group Co-ordinator who will deliver the Myeloma UK Support Group Partnership programme in line with the organisation’s overall strategy.

You will have experience of working with support groups and/or volunteer networks as well as recruiting, training, managing and supervising a diverse range of staff or volunteers.  The post holder will need to show clear evidence of relationship building and working with underrepresented groups.  A key part of the role is understanding the needs of cancer patients and their families and of health inequalities.

You’ll have excellent relationship building skills and an understanding of the barriers that exist in accessing support. You will need the ability to set priorities, work under pressure with great attention to detail and understand and meet the training and development needs of volunteers. Experience of working with haematology or oncology patients and working with a database would be an advantage but not essential.

About the role

The Support Group Co-ordinator will be the first point of contact within the organisation for all Support Group enquiries. You will coordinate the Support Groups Partnership Programme activity, including developing and promotion of the existing Myeloma Support Groups and coordinate the recruitment, induction and ongoing support of new local groups to the Support Groups Partnership Programme

You will be responsible for working with local groups and other local network partners to increase the reach and impact of Myeloma UK, ensuring that partnered support groups operate in line with Myeloma UK guidelines and ensure that they receive consistent information, training and advice.

The post holder will maintain an awareness and understanding of all legislation that may be relevant to the role and develop, maintain and evaluate a training programme for Support Group Leaders as well as moderate and update the Support Group Leaders’ online hub on a regular basis.  You will lead the Support Groups’ responsibility for designing and delivering activities in line with our Partnership Agreement so that they are safe, effective and impactful as well as moderate.

About us

Myeloma UK is the only UK charity focused on the incurable blood cancer, myeloma and its related conditions.  We provide support and influence access to treatments, while researching a cure.  Thanks to life-extending treatments and support, today many people affected by myeloma are able to live longer and to live well. 

We are committed to bringing together the best and brightest people to help us ensure that every person affected by myeloma has an empowered present and a hopeful future.

Our ultimate goal is to find a cure and make myeloma history. Until then, our mission is to help every person living with myeloma, live well, for as long as possible. We are committed to diagnosing myeloma earlier, discovering and sharing knowledge, transforming the patient experience and influencing positive change.

Our culture

Wellbeing and staff engagement are at the heart of our culture.  We offer employees a range of benefits including a pension salary exchange scheme, flexitime, flexible working which includes both home and hub-based office working, health plan, employee assistance plan and holiday purchase scheme. We are committed to providing learning and development opportunities for all our employees.

How to apply

If you think you would be a great fit for this role, get in touch and tell us more about yourself by sending the following:

1. A cover letter telling us more about you and what you think makes you a good fit for this role

2. A CV that sets out your career history, with key responsibilities and achievements

Applications close on 12noon on 19 August 2026 and interviews will be held w/c 24 August 2026

Myeloma UK is an equal opportunities employer and always welcomes applications from suitably qualified and eligible candidates regardless of:

· sex

· race

· disability

· age

· sexual orientation

· gender reassignment

· religion or belief

· marital status

· or pregnancy and maternity

Please note, you will be asked to provide evidence of your eligibility to work in the UK prior to interview selection.

Supporter Relationship Manager

Contract type: Permanent, Full Time – 35 hours per week

Location: London, UK
UK hybrid working – a minimum of 40 % of working time is spent face-to-face (London office, external meetings or travel). 60/40 hybrid working at WaterAid means roughly three days wherever you work best and two days together in person.

Salary: £47,423 per year with excellent benefits

*We offer competitive, market-aligned salaries based on the grade and scope of each role. Roles are offered at the advertised starting salary, with any exceptions considered only in exceptional circumstances. 

Change starts with water. Change starts with you.

Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that – for everyone, everywhere. Join us, and your energy will help unlock people’s potential and create a fairer future.

About WaterAid

We’re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen.

About the team

While based in the Legacy and In Memory Team, the role will work with teams across the Mass Engagement Department, including Supporter Marketing and Community, Events and Education. The department is responsible for engaging and growing income and support from a range of audiences including legacy supporters, high value givers and volunteers.

About the role

As our Supporter Relationship Manager, you will create meaningful moments of connection for key supporters to deepen their commitment and work closely with key teams across the Mass Engagement Department to drive excellence in supporter experience and long-term income growth.

In this role, you will:

• Deliver exceptional personalised stewardship and build trusted relationships with key high-value supporters including legacy and mid-value supporters
• Develop and deliver a key supporter experience strategy, including in person and online thank you events and connection moments.
• Collaborate across teams to embed legacy giving conversations and create opportunities for blended giving conversations on lifetime and legacy giving.
• Champion WaterAid’s commitment to equity, inclusion and safeguarding.

Requirements

To be successful, you will need:

• Experience of building and managing meaningful relationships with supporters or customers in a fundraising or relationship management setting
• Excellent interpersonal and communication skills, with the ability to adapt your approach to different audiences and build trust
• Experience of creating and delivering a supporter experience strategy to deepen trust and commitment
• Experience of working with different stakeholders to spot cross organisation income opportunities and implement news ways of working

Although not essential, we’d prefer you to have:

• Experience of working with legacy supporters and having legacy conversations
• Experience of working within a mid-value or high-value giving programme
• Experience in public speaking and giving presentations 

Closing date: Applications close 12:00 PM UK time on Monday 24 August. Interviews are expected to take place week commencing 31 August.

How to apply: Click Apply to complete the pre-screening questions and upload your CV and cover letter

Can I use Artificial Intelligence (AI) technology in my application?

At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.

Pre‑employment screening

To apply for this role, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to local law and WaterAid’s Safer Recruitment policy. All UK based roles require a basic Disclosure and Barring Service (DBS) check.

Benefits

• 36days’ holiday (this includes 8 Bank Holidays)

• Option to buy an extra 5days’ annual leave
• Employer pension contribution up to 10%
• Flexible and hybrid working arrangements
• Season ticket loan
• Free annual eye tests
• ‘Give as you Earn’ charitable giving scheme
• Enhanced parental leave (maternity, adoption/surrogacy, shared parental and paternity)
• Sabbaticals (after qualifying period)
• Two paid volunteer day each year

As part of our annual leave policy, all employees receive three additional days of annual leave on top of their standard allocation of 25 days. These days are designated to cover the period when our UK office closes at the end of the calendar year, allowing all UK WaterAiders to take a well-deserved break.

These days are automatically scheduled and cannot be changed or moved. Annual leave is accrued based on your start date. If sufficient leave has not been accrued by the time of the closure, the 3 days will be taken as unpaid leave or pro-rated, depending on your circumstances.

Our Committment

Our People Promise

We will work with passion and focus to make sure everyone everywhere has clean water, decent toilets and good hygiene. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to be a place where people feel safe and able to contribute their voice and truly live our values.

Equal Opportunities

We welcome applications from people of all backgrounds, beliefs, customs, traditions, ways of life and status. This includes, but is not limited to, race, ethnicity, caste, colour, gender, language, religion, political or other opinion, national or social origin, property, birth, disability status, neurodiversity, age, marital and family status, sexual orientation and gender identity, health status, place of residence, economic and social situation.

Safeguarding

We are committed to protecting everyone we come into contact with. We have a zero- tolerance approach to abuse of power, privilege or trust across our global work, and to any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. All offers of employment are subject to satisfactory references and appropriate screening checks (which can include counterterrorism, safeguarding and criminal records checks).

Together, we’ll change the world through water.

Join us and be part of the change!

The Talent Set is delighted to partner with Centrepoint to recruit a Corporate Partnerships Manager.

This is a brilliant opportunity to take ownership of one of the charity's flagship strategic partnerships – a recent Third Sector Award nominated partnership. Generating over £1 million in annual income, the partnership has exceeded all expectations since launching in 2023. To date, it has raised more than £4.5 million, including a significant donation to help create genuinely affordable homes. Beyond fundraising, the partnership has driven meaningful policy change, raised national awareness of homelessness and inspired outstanding employee engagement.

Alongside providing exceptional strategic account management, you'll lead and develop a team of 2, supporting the delivery of the charity's mid-value corporate programme, managing relationships worth £10k-£130k.

Key Responsibilities

• Lead the strategic delivery of the partnership, ensuring objectives are achieved through outstanding account management, stewardship and partnership planning.
• Build strong relationships across the organisation and with external partners, identifying opportunities to maximise engagement and long-term value.
• Support the partnership's Governance Group, working with senior stakeholders to oversee strategic direction, governance and risk management as well as working closely with the Performance and Monitoring Group to ensure seamless programme delivery, financial oversight and high-quality reporting.
• Provide effective line management to 2 direct reports, Senior Corporate Partnerships Officer and Corporate Partnerships Officer, supporting and enabling them to deliver the mid-value corporate programme.
• Oversee the delivery of the Corporate Volunteering and Payroll Giving programmes. 

Person Specification

• Demonstrable experience managing a flagship or strategic six-figure corporate partnership, involving complex stakeholder management across both internal teams and external partners.
• Experience managing partnerships within the financial services sector would be advantageous.
• A track record of developing and delivering ambitious partnership plans that maximise income, engagement and long-term impact.
• Excellent communication, influencing and negotiation skills, with the confidence to engage senior stakeholders and present compelling proposals.
• Strong financial management and reporting experience, with excellent attention to detail and the ability to translate data into meaningful insight.
• Experience leading, coaching and developing team members to achieve ambitious objectives.
• A collaborative, proactive and solutions-focused approach, with the ability to identify opportunities, solve problems and build lasting partnerships.

What’s on Offer
Salary: c. £40,000 - £47,000
2-3 days pw in London office

How to Apply
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.

Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

The Volunteer Coordinator (Nag’s Head Farm) will lead the recruitment, administration and support of volunteers for Camp Jojo’s Cumbria camps. As the main point of contact throughout the volunteer journey, they will manage applications, maintain databases, coordinate communications and ensure volunteers are successfully placed at camp.

Working closely with the Operations Manager and supported by the experienced team at Ivy Farm, Essex, the role also includes providing administrative support and attending volunteer-related meetings. This is a varied and rewarding role requiring strong organisational, communication and time-management skills.

Approximately 80% of the role can be carried out remotely; however, the successful candidate will be required to attend each camp at Nag’s Head Farm, Appleby-in-Westmorland, Cumbria. The position is seasonal, with increased hours during spring and summer and attendance required during school holiday camp periods.

Are you an experienced practitioner with a passion for empowering young people and making a difference?

At NYAS (National Youth Advocacy Service), we are dedicated to making a lasting impact on the lives of children, young people, and adults at risk. We believe no child or young person should ever be alone or voiceless in the care system, in family court, or when decisions are being made about their future.

We are seeking an experienced and compassionate Senior Practitioner to join Project Unity England, working 28 hours per week. This is an exciting opportunity to deliver intensive, trauma-informed support to care-experienced young mothers who are pregnant or have recently given birth, helping families stay together and supporting young mothers to build positive futures.

About Project Unity England

Project Unity England is an innovative national initiative focused on improving outcomes for care-experienced young mothers and their children through collaborative, multi-agency working. The project aims to keep families together, strengthen service delivery, promote innovation and ensure that local needs are addressed effectively across England.

At the heart of Project Unity is a collaborative approach that brings together local authorities, health partners and community organisations to provide coordinated, community-focused support. By working closely with partner agencies, Project Unity helps ensure young mothers receive the right support at the right time, enabling them to make informed decisions and achieve the best possible outcomes for themselves and their children.

About the role

As a Senior Practitioner, you will manage a complex caseload, providing independent, rights-based advocacy and one-to-one support to care-experienced young mothers. Working autonomously while supported by the Project Coordinator, you will empower young mothers to understand their rights, navigate statutory processes and make informed decisions that help keep families safely together.

You will build trust, complete assessments, develop support plans and advocate on their behalf within multi-agency settings. You will work alongside social workers, midwives, health visitors and other professionals to ensure each young mother's voice is heard and represented.

Alongside direct casework, you will contribute to peer support groups, workshops and community-based activities that reduce isolation, build confidence and strengthen parenting skills. You will also play an important role in safeguarding, quality assurance and service development by maintaining high-quality records, producing case studies and identifying opportunities to improve local services.

This is a rewarding opportunity to make a tangible difference to the lives of care-experienced young mothers while working within an innovative, rights-based national programme.

About you

We are looking for someone who is passionate about supporting vulnerable young people and families. You will be confident working independently while building strong partnerships with professionals across health, social care and the voluntary sector.

You will have experience supporting families or parents with complex social care involvement and a sound understanding of safeguarding, risk assessment and relevant legislation. You will be an effective advocate with excellent communication skills, able to build trusting relationships while maintaining professional boundaries.

You will be organised, resilient and confident managing a demanding caseload, with strong analytical skills and the ability to make sound professional judgements in complex situations.

Above all, you will demonstrate NYAS's values of Collaboration, Accountability, Respect and Empowerment, sharing our commitment to ensuring children, young people and adults at risk have their voices heard.

How to Apply

Please apply via the the NYAS website. In your application, evidence using specific examples how your skills and experience meet the criteria in the person specification within the attached job description, including:

• Experience with vulnerable young people or families in a social care, advocacy or support setting
• Knowledge of legislation and policy relating to advocacy, safeguarding and children’s social care
• Excellent communication, organisational and report-writing skills, with sound professional judgement

Employee Benefits

We offer the following employee benefits:

• 26 days, increasing to 30 days annual leave plus bank holidays (pro rata for part time)
• Occupational sick pay (subject to completion of qualifying period)
• Enhanced pay for family friendly leave
• Free parking at some of our offices
• Employee assistance programme
• Group stakeholder pension scheme
• Access to BHSF health cash plan
• Cycle to work scheme
• Support and supervision from your line manager
• Learning and Development opportunities

Safeguarding and Compliance

NYAS operates robust safeguarding procedures, and internal candidates will be subject to references in line with our Safeguarding and Child Protection Policy. In accordance with UK immigration law, proof of eligibility to work in the United Kingdom will be required as part of the recruitment process. We reserve the right to close this vacancy early if we receive a high number of applications.

About NYAS

NYAS (National Youth Advocacy Service) is an established rights-based charity ensuring that children, young people, and adults across England and Wales are respected, represented and supported in expressing their views. We work with care-experienced people who are often reliant on statutory services, and our combination of social care and legal services places us in a unique position to ensure their voices are heard.

We are an equal opportunities employer and a Disability Confident Employer, guaranteeing an interview to all disabled applicants who meet the minimum criteria. We welcome applications from all individuals regardless of age, disability, gender identity, sexual orientation, ethnic origin, nationality, religion or belief, or any other protected characteristic.

Thames Valley Air Ambulance

The role: Challenge Events Officer 

Location: We offer a well‑established hybrid working pattern, with at least two days each week spent at HQ to stay connected and collaborate.

Salary:  £26,227.50
Contract:12 months fixed term

About us

Thames Valley Air Ambulance exists to give everybody within our community the best chance of surviving and recovering from an emergency. We are here for you and your loved ones. In Berkshire, Buckinghamshire, and Oxfordshire. Whoever you are. Wherever and whenever you need us.

What we are looking for:

We are looking for an enthusiastic, organised and supporter-focused Challenge Events Officer to help deliver an exceptional experience for Thames Valley Air Ambulance’s London Marathon 2027 participants and wider challenge events community. 

At Thames Valley Air Ambulance, we’re committed to giving everyone the best chance when the worst happens. Every day, we’re called to life-threatening emergencies across Berkshire, Buckinghamshire, and Oxfordshire. But we can’t do it without the generosity of our supporters and that’s where you come in.

Your role

Working closely with the Events Manager, you will lead on the recruitment, delivery and stewardship of London Marathon 2027 participants, while also supporting other events across the challenge events portfolio. You will be the main point of contact for participants, providing outstanding supporter care from registration through to event day and beyond, helping each person feel motivated, supported and valued throughout their fundraising journey.

You’ll be responsible for:

• Supporting the planning, coordination and delivery of the challenge events programme, with a primary focus on recruiting, supporting and stewarding London Marathon 2027 participants.
• Providing excellent supporter care from registration through to post-event thank you, helping participants feel informed, motivated and valued.
• Keeping in regular contact with participants by phone, email, post and in person to encourage fundraising activity and maximise income.
• Supporting recruitment through digital campaigns, partnerships and enquiries, and helping to share supporter stories with colleagues across marketing, communications and volunteering.
• Coordinating event administration and logistics, including registrations, fundraising packs, participant tracking, event-day support and accurate CRM records in Dynamics 365.

About you

You will be a confident communicator with excellent customer service skills and a warm, professional approach to building relationships. You will be highly organised, able to manage multiple deadlines and comfortable working both independently and as part of a team. You will bring strong attention to detail, good administrative skills and a genuine enthusiasm for charity fundraising.

We’re looking for someone who:

• Has experience of building positive relationships, delivering excellent customer service and communicating clearly with a wide range of people.
• Is highly organised, able to coordinate multiple projects and deadlines, and brings strong administrative skills with excellent attention to detail.
• Understands charity fundraising, is motivated by the difference supporters can make and can work with others to achieve income goals or targets.
• Is confident using Microsoft Office and maintaining accurate records, with experience of fundraising databases or digital platforms being an advantage.
• Is positive, enthusiastic, flexible and professional, with a can-do attitude and willingness to support occasional evening or weekend activity.
• Experience of events fundraising, supporter engagement, digital fundraising platforms such as JustGiving, or motivating runners and challenge event participants would be an advantage. A UK driving licence and access to your own car would also be desirable.

Why join us?

At Thames Valley Air Ambulance, you’ll be part of a dynamic, compassionate, and forward-thinking organisation. We’re proud of our culture, collaborative, inclusive, and committed to personal development. We care deeply about the wellbeing of our team and offer flexible working arrangements to support a healthy work-life balance.

If this role sounds like it’s for you, we would love you to apply!

In return we offer a competitive salary and great staff benefits such as.

• 25 Days holiday / 267 Hours Holiday 
• Hybrid Working (minimum 2 days in office)
• Holiday Trading
• Free annual Flu Vaccination
• Blue Light Card (Option to purchase)
• Employee Assistance Programme
• Company Pension Scheme 
• Simply Health – Medical cash back scheme 
• Disability Confident Employer

Our values

We live by our values every day:

• We care no matter what – for our patients, their families, and each other.
• We go above and beyond– in the care we provide and the work we do.
• We do the right thing – in how we act and the decisions we make.
• Together we are TVAA – because together, we save lives.

Diversity and inclusion

We’re committed to building a diverse and inclusive workforce that reflects the communities we serve. We welcome applications from all backgrounds and are especially keen to hear from candidates who feel underrepresented in the charity sector.

Safeguarding

We follow robust recruitment and safeguarding practices to ensure the safety and wellbeing of our staff, volunteers, and the people we support. Relevant checks (e.g. DBS) will be carried out where appropriate.

How to apply

To apply, please complete our online application form and tell us why you’re excited about this opportunity and how your experience aligns with the role. You must have the right to work in the UK, as we are unable to offer sponsorship.

Vacancy Closing Date:  13 August 2026

This post may close early due to high numbers of applications, so you are advised to apply promptly

Interviews will be held week commencing 17 August 2026

Facilities Planning Managers

£40,000 - £46,000 per annum dependant on relevant skills and experience.

Location – Home-based, with some business travel to fulfil the duties and responsibilities of the role.

We are the Football Foundation - the Premier League, the FA and government’s charity that delivers outstanding grassroots facilities, more and better places to play, transforming lives and communities where it is needed most. 

This is an exciting opportunity to help shape the future of community sport across England. Facility Planning Managers are at the heart of the Football Foundation's strategic planning work, leading the development of Local Football Facility Plans and the rollout of Local Community Sports Facility Plans. Working with partners across sport and local government, you'll use data, insight and collaboration to identify investment priorities that improve access to high-quality sports facilities and deliver lasting benefits for communities.

About the Football Foundation

Over the last 25 years, the Foundation has awarded more than 75,000 grants worth more than £1.3 billion to deliver the grassroots facilities that every community across the country needs and deserves.

As the biggest sport charity in the country, we’re a unique partnership between key football partners with a shared goal – ensuring every community in England has a great place to play. 

We’re incredibly proud of the difference we’ve made to grassroots sport up and down the country since we started our journey, but we’re not slowing down any time soon.

What are we looking for?

You must have a sound understanding of the strategic planning, development and investment of community sports facilities, and the contribution they make to increasing participation, strengthening communities and delivering wider social outcomes. You'll have a proven ability to build and maintain effective partnerships across a wide range of organisations and be confident managing a varied portfolio of work.

Strong communication and programme management skills are essential, along with the ability to interpret complex information, influence stakeholders and develop strategic recommendations that deliver lasting benefits for communities through investment in sport and physical activity.

For full details of the role and requirements, please download our recruitment pack below.

What can we offer you?

The salary band for this role is £40,000 - £46,000 per annum, dependant on relevant skills and experience. 

You will be entitled to 25 days annual leave plus bank holidays. The Foundation also offer a generous pension scheme (8% employer contribution), free healthcare provision, a monthly gym subsidy, death in service benefit free match tickets and access to selected events at Wembley

We are committed to helping our team members maintain a healthy work-life balance, so offer flexible working around core hours to help achieve that.

Equality and Diversity Commitment

The Football Foundation is committed to and values the principles of diversity, equality, equity, and inclusion. We strive to provide an inclusive and supportive working environment where all our team feel respected and supported in fulfilling their potential. We encourage and welcome applications from all, regardless of background and are particularly interested to hear from individuals belonging to under-represented groups including diverse ethnic communities, individuals with a disability and those from the LGBTQI+ community.

Should you require any adjustments during the recruitment process, whether at the application or interview stage, please contact us. We will discuss your needs and give consideration to any reasonable adjustments requested.

The closing date for applications is: 23 August 2026 at midnight.  

Virtual interviews will be held 1-3 September, with in-person interviews held week commencing 7 September 2026.

We appreciate the time and effort that every applicant invests in applying to join us. Due to the high volume of applications we receive, we are only able to contact candidates who are shortlisted for interview. If you have not heard from us within two weeks of the closing date, please assume that your application has not been successful on this occasion.

Please note that you must be eligible to work in the UK to apply.

About the role:

We are looking for an experienced individual to join our small, friendly and dedicated team to lead ILPA’s content and communications work. The successful candidate will be working collaboratively across the organisation to deliver a high-quality service to our passionate and committed members, and producing and disseminating ILPA’s internal and external communications through all available channels. This position would suit a self-motivated individual who is committed to our charitable objectives, and wants to help further them by: developing and executing our content and communications strategy; managing and improving our website; editing our weekly update to members; maintaining our crucial online archive of updates, documents, and data; and developing and executing our media strategy. 

Start date: As soon as possible

Contract Type: Full time, Permanent

Reporting to: Chief Executive

Salary: £37,000-£42,000 per year, based on experience

Location: Hybrid (London 1 day per week; remote)

Application Deadline: 9.00am, Monday 24 August 2026

Application:

Please submit a completed application form highlighting why you are applying for this position and how you meet the personal specification, providing examples where applicable. Please return this by 9:00 am, Monday 24 August 2026, along with a completed equalities monitoring form. Please find these forms and the email address for submission on our website (linked).

Successful candidates must be eligible to work in the UK.

Interviews (Hybrid):

Week commencing 1 September 2026. Please notify us in your application if we need to make any reasonable adjustments to accommodate you at the interview.

About the team:

We are a small, committed and expert team of 12 professionals in the legal, grant-funding, training, membership and communications spheres.

About the Immigration Law Practitioners’ Association

The Immigration Law Practitioners’ Association (ILPA) is a professional association and registered charity, the majority of whose members are barristers, solicitors, advocates and IAA regulated advisers practising in all aspects of immigration, asylum and nationality law. ILPA currently has approximately 4500 individual member contacts.

Founded in 1984 by leading practitioners in the field, and 42 years on, stronger than ever, ILPA exists to promote and improve advice and representation in immigration, asylum and nationality law, through an extensive programme of training and disseminating information and by providing research and opinion that draw on the experiences of members.

Our vision is a fair and effective immigration system that respects human rights and the rule of law. We realise this by empowering members to provide the best possible advice and support for migrants and collaboratively working to improve law, policy and practice.

ILPA is represented on numerous Government, official and non-Governmental advisory groups and regularly provides high-level evidence to Parliamentary and official enquiries. ILPA is at the forefront of engagement with the Home Office, NGOs and other Government departments.

To our members, ILPA is a community where they come to share knowledge, keep up to date with changes and receive high-quality training to enable them to practise effectively. Members also rely on ILPA to be their voice in seeking change for the better to immigration, asylum and nationality law and practice. This we do through the work of our expert legal team, engaging with policymakers and stakeholders, and drawing on the experiences and expertise of our members.  

ILPA is an equal opportunities employer. We acknowledge that the legal and charitable sector can be less accessible to people from minoritised or racialised communities and lower socio-economic backgrounds, and we are committed to unsettling the status quo. In this role you will wear many hats and we recognise that the successful candidate may not have all the skills and experience listed in the personal specification. We welcome applications from you if you can see yourself in this role and have an appetite to gain new skills, knowledge and experience. We particularly welcome applications from individuals who have lived experience of the UK immigration system

Job Description

Content

• Manage co-ordination and production of weekly ILPA Members’ update email
• Liaise with the Editorial Advisory Board and legal policy team to commission blogs and content
• Edit material in line with guidelines, arranging for peer reviews where necessary, ensuring that all material is accurate, appropriate, brand consistent and suitable for publication; uploading content to the ILPA website through the CMS
• Manage production of the Annual Report
• Liaise with Bloomsbury, ILPA’s publisher, to ensure that the ILPA journal content is disseminated as widely as possible
• Track impact and success of content through relevant analytics to inform content strategy
• Track and monitor publications aimed at immigration practitioners to inform content strategy
• Work with colleagues and members to develop a content strategy that best supports members’ information needs

Communications

• Manage the ILPA website (including the members-only area), editing and uploading new information and resources, and maintaining the online archive
• Liaise with ILPA’s external website support team to ensure developments are undertaken efficiently 
• Manage ILPA’s social media channels (currently LinkedIn and BlueSky) 
• Respond to journalists’ enquiries, including arranging for media quotes and interviews, in collaboration with the Chief Executive and the Director of Policy and Advocacy
• Together with the Chief Executive and the Director of Policy and Advocacy, develop and implement ILPA’s external communications strategy
• Work with the Chief Executive to upgrade the ILPA website to improve user experience
• Support and assist with grant funding applications.

Person specification

Essential skills, experience and qualities

• Experience of content commissioning and editorial management
• Experience of developing content strategies, including producing content with a user-centric focus (i.e. experience producing user data, conducting user research and translating it into useful content) 
• Excellent digital publishing skills (including CMS management and UX design) 
• Excellent attention to detail, including proven copy-editing and proofreading skills, and ability to communicate complex legal and technical information orally and in writing 
• Excellent communication and interpersonal skills, with the ability to work successfully in busy cross functional teams and positively communicate with a wide range of people in a professional setting, including demonstrable ability to communicate effectively in challenging situations 
• Experience of working with journalists and the media
• Experience of managing professional social media accounts
• Excellent planning, coordination, organisational and time management skills, including the ability to take a proactive approach to independent working, managing workstreams effectively, and the confidence to take responsibility for tasks and decisions, while also being an excellent, collaborative team member 
• Commitment to the principles of a non-racist, non-sexist, just and equitable system of immigration, asylum and nationality law
• Commitment to the principles of diversity, equity  and inclusion, and taking a proactive approach to espousing these principles 
• Commitment to be a champion of ILPA by positively encouraging and collaborating with your team, identifying and encouraging opportunities for growth and celebrating success 

Desirable skills, experience and qualities

• Experience of working with professional authors
• A digital publishing or copywriting qualification 
• Experience of using WordPress, Salesforce and Campaign Monitor
• Experience of running campaigns/devising communications strategies
• Experience of working in the immigration, asylum and nationality law sector in the UK 
• Experience of working within a charitable, membership or professional organisation 
• An interest in and/or understanding of the immigration, asylum and nationality law sector in the UK
• Lived experience of the UK immigration system 
• Experience with preparing and submitting grant funding applications.

Document Date 30 July 2026

To apply: please complete an ILPA application form and equalities monitoring form in an editable format and return them by 9am on Monday 24 August 2026. Please find these forms and the email address for submission on our website (linked).

Applications from individuals only – no agencies. Please do not use artificial intelligence in completing your application.

We’re looking for a collaborative, highly organised Youth Engagement Project Officer, who is passionate about building opportunities for children and young people in libraries.

You’ll have great communication skills and enthusiasm for platforming young people’s voices. You’ll also know how to manage priorities, keep projects within deadline and budget, and accurately collect and compile data. As a natural people-person, you’ll feel confident supporting library teams, partners and colleagues and be happy taking initiative.

We’d especially love to hear from you if you have created opportunities for children and young people to be heard and involved in decisions that affect them, and if you’ve been involved in supporting the delivery of projects. Experience of libraries is not required as you’ll have lots of opportunities to learn about our sector in this role.

About the work

Our focus is on creating libraries of tomorrow with children and young people today.

We want all children and young people to feel at home at the library, to be understood, empowered and inspired. Our collaborative national network is made up of members from library services, partners and supporters. We believe in the need for safe spaces and real-life connections to support the demands of modern life. Together, we’recreating change, and you can be a part of it.

We are an Arts Council England Investment Principles Support Organisation. Our members are leaders in children and young people’s public libraries and school library services.

Libraries Rising and The Reading Agency were recently successful in securing funding from the Arts Council to deliver a two-year programme, to place young people at the heart of shaping the future library reading experience. The two-year project forms part of the legacy of the National Year of Reading 2026 and will work with young people and library services across nine regions of England to co-create new approaches, resources and digital innovations that build on the strengths of libraries and inspire more young people to read for pleasure. 

Who we’re looking for

We’re looking for someone who lives our values - progressive, collaborative, kind, aspirational and inclusive. 

What’s important to us needs to be important to you too. We want to focus on impact, to work openly, to collaborate with and learn from others, to take the time to care for ourselves and each other, and to have fun together. We are building an environmentally sustainable charity, and we want to be celebrated as an inclusion changemaker in the sector. 

Our application process is open to everyone and anyone with the experience we’re looking for. We have a diverse board of trustees, and we are developing the diversity of our staff team. We particularly welcome applications from people from racialised communities, trans or non-binary individuals, and those with hidden or visible disabilities. 

Please note - a Candidate Pack for this role is available on the application page. 

Job purpose 

As Youth Engagement Project Officer, you’ll work closely with the Programme Manager, the wider Libraries Rising team, The Reading Agency, library services and young people to support the delivery of this project, and to develop our wider support of libraries with their youth engagement work.

What you’ll bring to the role 

You’ll be: 

• A strong communicator, confident with building relationships and keeping everyone on track. 
• Experienced in working with young people and partner organisations. 
• Committed to platforming young people’s voices, especially those who are underserved by their communities, marginalised, or experiencing deprivation. 
• Committed to co-creative practice and working with, not doing to. 
• Experienced in creating, developing and implementing effective systems and procedures. 
• Experienced in providing operational, administrative and project support, with digital skills including use of Microsoft Office and supporting remote teams. 
• Experienced in providing in person and online event planning and support. 
• Aware of GDPR implications and requirements. 
• Committed to your own professional development. 

Employee benefits 

• 25 days annual leave (pro rata) plus Bank Holidays 
• 5% employer pension contribution 
• Employee Assist Programme – including 24/7 counselling, health support and legal helpline. 
• A range of discounts on retail, entertainment, travel and wellbeing. 

Additional information

If you have any questions about the role, please get in touch. 

All applicants must have an existing Right to Work in the UK.

Please also note that appointment will be made subject to collection of two references and a satisfactory DBS check or evidence of a current DBS certificate. 

PRHA is a great place to work – Our award-winning teams work together to improve the lives of our residents and make a real contribution to ending homelessness. As an IIP Gold standard employer, we value our staff and commit to develop their skills and support them in their important work.

We are seeking a Housing Officer to join our professional yet friendly team based in Bethnal Green, East London. The Housing Officer is key in delivering a housing tenancy service including income management, allocations and voids management, anti-social behavior, tenancy engagement to all our residents

As part of your role, you will have a patch of around 250-300 properties. You will be expected to represent PRHA in court and external meetings and be a key point of liaison for our residents and community stakeholders.

Who we’re looking for

To be successful in this role you will have proven experience and skills in the following areas:

• Housing management experience
• Experience of following through legal proceedings / transferable skills
• Arrears management (Housing Benefit & Universal Credit) financial inclusion and debt management experience.
• Knowledge of relevant housing legislation
• Excellent customer service skills, communication and time management and planning skills. 
• Problem-solving skills and negotiation/influencing skills are also key for this post.

Main areas of responsibility

 

Please refer to the attached Job Description. 

What we offer

We offer our staff a generous benefits package, which includes:

• Pension Scheme – We offer a group stakeholder pension scheme with 3% employer's contribution, employee contribution is 5%
• Holidays - Employees receive up to 22 days annual leave plus bank holidays rising with long service
• Medical – we provide a “Cash Back" Scheme for a range of services such as dental, physio, chiropody, health& wellbeing
• Training Programmes – We provide comprehensive training to our employees to enable them to grow in their career and achieve their professional aspirations.
• Season Ticket Loans – We offer interest-free season ticket loans after successful probation
• Life Assurance - Upon death whilst in service, a Death in Service payment may be made according to the scheme rules. The payment covers 3 times of the employee’s annual salary.

About the team

We have big goals over the next few years.

We're going to be fighting for mental health in a way we never have before.

Together we'll be working to make sure everyone experiencing a mental health problem gets the support and respect they deserve.

Ynglŷn â'r tîm

Mae gennym uchelgeisiau mawr ar gyfer y blynyddoedd nesaf.

Byddwn yn ymgyrchu dros iechyd meddwl mewn ffordd fwy uchelgeisiol nag erioed o'r blaen.

Gyda'n gilydd, byddwn yn gweithio i sicrhau bod pawb sy'n wynebu problem iechyd meddwl yn cael y gefnogaeth a'r parch y maent yn eu haeddu

Team information

Will you join us?

Mind Cymru's Policy and Campaigns Team works to improve mental health policy, services and public attitudes across Wales. We seek to influence changes to the mental health system in Wales by developing evidence-based policy, responding to consultations and advocacy. We use research and lived experience insight to shape recommendations and campaign priorities. The team also leads public campaigns, builds partnerships with other organisations and supports Mind's wider network to amplify key issues. Its goal is to create a Wales where everyone can access the mental health support, rights and opportunities they need.

Gwybodaeth am y tîm

Hoffech chi ymuno â ni?

Mae Tîm Polisi ac Ymgyrchoedd Mind Cymru yn gweithio i wella polisïau iechyd meddwl, gwasanaethau ac agweddau'r cyhoedd ledled Cymru. Rydym yn ceisio dylanwadu ar newidiadau i'r system iechyd meddwl yng Nghymru drwy ddatblygu polisïau sy'n seiliedig ar dystiolaeth, ymateb i ymgyngoriadau a chynnal gwaith eiriolaeth.

Rydym yn defnyddio ymchwil a mewnwelediadau o brofiad byw i lywio ein hargymhellion a'n blaenoriaethau ymgyrchu. Mae'r tîm hefyd yn arwain ymgyrchoedd cyhoeddus, yn meithrin partneriaethau â sefydliadau eraill ac yn cefnogi rhwydwaith ehangach Mind i godi ymwybyddiaeth o faterion allweddol. Ein nod yw creu Cymru lle gall pawb gael y gefnogaeth iechyd meddwl, yr hawliau a'r cyfleoedd sydd eu hangen arnynt.

Key duties and responsibilities

The post holder willl:

-Provide strategic leadership, planning and insight on Welsh policy, campaigns and senior stakeholder engagement to achieve Minds strategy in Wales, including providing advice and guidance to senior management and trustees, representing the organisation at the highest level on complex policy issues and engaging lived experience in the work of Mind Cymru

-Maintain an inclusive approach that reflect Mind's values and behaviours in how work is delivered and how team-level outcomes are measured. Ensure diverse voices and experiences are sought, engaged and reflected in Mind Cymru's policy and campaigning

-Develop relationships to enhance Mind Cymru's influencing in Wales providing a strong voice on behalf of the federation and our beneficiaries, including with elected politicians, Ministers, Welsh Government and UK Government officials, NHS Wales and other key decision makers

-Build and maintain constructive working relationships with colleagues across the organisation to ensure the needs of Welsh audiences are taken into account on policy and campaigning activity

-Represent Mind Cymru internally or externally, acting as a credible spokesperson and advocate for our work, including in the media and through speaking opportunities.

-Maintaining and applying knowledge across the policy and political environments in Wales and the UK

Prif ddyletswyddau a chyfrifoldebau

Bydd deiliad y swydd yn:

-Darparu arweinyddiaeth strategol, cynllunio a mewnwelediad ar bolisi Cymru, ymgyrchoedd ac ymgysylltu â rhanddeiliaid uwch er mwyn cyflawni strategaeth Mind yng Nghymru. Bydd hyn yn cynnwys darparu cyngor ac arweiniad i'r uwch dîm rheoli ac ymddiriedolwyr, cynrychioli'r sefydliad ar y lefel uchaf ar faterion polisi cymhleth, a sicrhau bod profiad byw yn rhan greiddiol o waith Mind Cymru.

-Cynnal dull cynhwysol sy'n adlewyrchu gwerthoedd ac ymddygiadau Mind yn y ffordd y caiff gwaith ei gyflawni ac wrth fesur canlyniadau ar lefel tîm. Sicrhau bod lleisiau a phrofiadau amrywiol yn cael eu cynnwys a'u hadlewyrchu ym mholisi ac ymgyrchoedd Mind Cymru.

-Datblygu perthnasoedd i gryfhau dylanwad Mind Cymru yng Nghymru, gan ddarparu llais cryf ar ran y ffederasiwn a'r bobl rydym yn eu cefnogi. Bydd hyn yn cynnwys gweithio gyda gwleidyddion etholedig, Gweinidogion, swyddogion Llywodraeth Cymru a Llywodraeth y DU, GIG Cymru a phenderfynwyr allweddol eraill.

-Adeiladu a chynnal perthnasoedd gwaith cadarnhaol gyda chydweithwyr ar draws y sefydliad er mwyn sicrhau bod anghenion cynulleidfaoedd Cymru yn cael eu hystyried wrth ddatblygu gweithgareddau polisi ac ymgyrchu.

-Cynrychioli Mind Cymru yn fewnol ac yn allanol, gan weithredu fel llefarydd ac eiriolwr hygred dros ein gwaith, gan gynnwys yn y cyfryngau a thrwy gyfleoedd siarad cyhoeddus.

-Cynnal a chymhwyso gwybodaeth am yr amgylcheddau polisi a gwleidyddol yng Nghymru ac ar draws y Deyrnas Unedig.

Mind's equity statement

Mind is committed to equality of opportunity for all staff, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Please refer to the Job Description while completing your application as candidates will be shortlisted based on how closely they match the criteria in the personal specification.

This role requires a Disclosure and Barring Service (DBS) check.

We retain the authority to close this vacancy prior to the advertised closing date and without prior notice, once an adequate number of applications has been received. Applications will be assessed on a continuous basis, and we respectfully advise prompt submission to ensure consideration.

Datganiad Cydraddoldeb Mind

Mae Mind wedi ymrwymo i sicrhau cyfle cyfartal i bob aelod o staff, ac rydym yn croesawu ceisiadau gan unigolion beth bynnag fo'u hoedran, anabledd, rhyw, ailbennu rhywedd, cyfeiriadedd rhywiol, beichiogrwydd a mamolaeth, hil, crefydd neu gred, neu statws priodasol a phartneriaeth sifil.

Cyfeiriwch at y Disgrifiad Swydd wrth gwblhau eich cais, gan y bydd ymgeiswyr yn cael eu rhoi ar y rhestr fer yn seiliedig ar ba mor agos y maent yn bodloni'r meini prawf a nodir yn y fanyleb person.

Mae'r swydd hon yn gofyn am wiriad gan y Gwasanaeth Datgelu a Gwahardd (DBS).

Rydym yn cadw'r hawl i gau'r swydd wag hon cyn y dyddiad cau a hysbysebwyd a heb rybudd ymlaen llaw, unwaith y bydd nifer ddigonol o geisiadau wedi'u derbyn. Caiff ceisiadau eu hasesu'n barhaus, ac rydym yn cynghori ymgeiswyr i gyflwyno eu cais cyn gynted â phosibl er mwyn sicrhau y cânt eu hystyried.

Salary: £35,600 - £45,800
Contract: FTC Until Oct 2027
Location: Remote
Closing date: ASAP
Benefits: 26 days annual leave (rising with service) & option to buy more, generous pension contributions (matched 4% or 6%), HolidayPlus scheme, enhanced family leave, employee discounts, health cash plan, and more

We are looking for a passionate Relationship Manager - Corporate to join a leading national children’s charity who support vulnerable young people and families through life-changing services. This is an exciting opportunity to manage high-value partnerships and play a key role in delivering impactful, purpose-driven corporate collaborations at scale.

As part of this exciting role, you will manage a varied portfolio of corporate partners, driving income growth, engagement and long-term strategic value. You will develop and deliver partnership plans, collaborate across internal teams to maximise impact, and identify new opportunities for innovation and employee engagement. You’ll also play an active role in supporting new business development, delivering creative campaigns and representing the organisation externally to strengthen relationships and raise awareness.

To be successful as the Relationship Manager - Corporate, you will need:

• Proven experience managing high-value corporate partnerships or client accounts, delivering against income targets
• Strong relationship-building and influencing skills with the ability to engage stakeholders at all levels
• Experience developing and delivering account plans within a commercially focused or fundraising environment

If you would like to discuss this role with us please email your CV to [email protected] or contact us and quote the reference 3020JP.

Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.

We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.

If enough applications are received the charity reserve the right to end the application period sooner.

We're looking for a hardworking and resilient Head of Compliance and Building Safety to join our Central Service Team located in head office.

£75,000.00 per annum, working 35 hours per week.

Our benefits include:

• Annual leave increasing up to 30 days with length of service
• A generous pension - we will contribute up to 8% and life assurance cover up to 3x Pensionable Salary (T&Cs apply)
• Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

The Head of Compliance and Building Safety will lead the strategic management and operational delivery of Look Ahead's compliance functions, encompassing Building Safety, Fire Safety, Gas Safety, Water Hygiene, Lift Safety, Electrical Safety, and Asbestos Management. This role ensures that all statutory and regulatory obligations are met with excellence, and that services are delivered to the highest standards of quality, value, and customer satisfaction.

The Head of Compliance and Building Safety will lead the procurement and delivery of compliance inspections, testing, and remedial work programmes, ensuring timely, high-quality outcomes.

What you'll do:

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.

• Lead, develop and coach the Compliance and Building Safety team to deliver high-quality, customer-focused services.
• Oversee statutory compliance across building safety, fire, gas, water hygiene, lifts, electrical systems, and asbestos.
• Manage service contracts and remedial works, ensuring value for money, regulatory compliance, and minimal disruption to residents.

About you:

• High level of communication skills both written and verbal.
• Highly motivated.

What you'll bring:

Essential:

• Extensive knowledge and expertise of Health and Safety Regulations and including in gas servicing, asbestos management, mechanical and electrical compliance requirements, and other relevant regulations and standards within housing portfolios and fire safety for compliance.
• Proven ability to conduct regular compliance audits and examine housing operations for adherence to regulations and prepare comprehensive assurance reports.
• High level proficiency in managing compliance-related risks by staying updated on regulatory changes and industry best practices.
• Strong experience in developing and implementing robust compliance policies and procedures that align with regulatory requirements and organisational goals.

Desirable:

• Recognised qualification building construction, Chartered Member of the Institution of Occupational Safety and Health (CMIOSH). A property/building related specialism MCIOB, MRICS, BIFM, MIFSM or Health & Safety. Building Related Degree is desirable.

We have a strong social purpose and we live and work by our values:

• We focus on Excellence and innovation.
• We are Caring and Compassionate.
• We are Inclusive and Trusted.
• We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Hours: Up to 37.5 hours per week, including regular Saturdays, scheduled Sundays and bank holiday cover

Reports to: Commercial Retail Manager

Salary: c£32,000 dependent on experience

Closing Date: 31 August 2026. We encourage early applications, as we may close this vacancy before the closing date once an appointment has been made.

We are looking for a commercial and creative Senior Retail Manager to take full management of our Aylesford flagship shop in Hall Road, our largest shop and a much-loved local destination for pre-loved fashion, furniture, homeware, books, electricals and those one-off treasures customers love to discover. 

This is a brilliant opportunity for someone who enjoys the pace and variety of large format retail, loves bringing people together and wants their commercial skills to make a real difference to local hospice care.

About the Role

To lead and deliver the overall performance of a flagship Heart of Kent Hospice retail site; a large format store that is materially bigger and more complex than a standard hospice shop and which represents a meaningful share of total retail income. 

The Senior Retail Manager is accountable for the sales, profitability, people, stock, premises and day-to-day operation of the site. The postholder leads a multi-layered team of paid colleagues and a large volunteer workforce and is personally accountable for delivering demanding income targets while maintaining excellent customer service, compliance and presentation standards. 

Reporting to the Commercial Retail Manager the postholder plays an important role in promoting the Heart of Kent Hospice brand within the local community and in delivering the hospice's retail strategy on the ground at site level. 

About You

Essential Skills and Experience:

• Significant retail management experience with responsibility for achieving challenging sales and income targets.
• Experience managing a large-format, multi-department or similarly complex retail operation.
• Strong visual merchandising and store presentation skills that have driven sales and customer engagement.
• Ability to create events, promotions and seasonal displays that increase footfall and revenue.
• Excellent customer service skills, including handling complaints and leading by example.
• Strong commercial awareness and sound business decision-making.
• Ability to identify high-value, branded, designer, vintage or specialist donated items and maximise sales opportunities.
• Experience managing teams of paid staff and volunteers, including direct line management responsibility.
• Proven performance management skills, including addressing conduct, capability and underperformance issues.
• Experience analysing sales and performance data using EPOS systems and reporting tools.
• Experience managing budgets, cash handling and financial controls.
• Good understanding of health and safety requirements within a retail environment.
• Excellent communication, organisation and leadership skills.

Desirable:

• Charity retail experience and knowledge of Gift Aid.
• Experience within furniture, homeware or large-format retail environments.
• Experience identifying products suitable for online sales channels such as eBay, Vinted or Depop.
• Experience recruiting and managing large volunteer teams.
• Knowledge of the local community and charity sector.

We're Looking for Someone Who:

• Is passionate about supporting the hospice's mission and values through retail success.
• Lives our values: I Own, I Care, I Learn, I Improve.
• Leads by example and enjoys being visible on the shop floor.
• Is creative, energetic and customer-focused.
• Balances commercial performance with excellent volunteer and customer experiences.
• Is organised, resilient and adaptable.
• Enjoys building community connections and representing the Hospice locally.
• Works collaboratively with colleagues across retail, e-commerce and support functions.

To apply, please complete our online application form. For a full job description or an informal discussion about the role, contact [email protected] or call 01622 792200 ext. 254.