Welfare Benefits Caseworkers

Birmingham, West Midlands (Hybrid)
£28,090 to £32,322 per annum
Full-time
Permanent
Job description

This is an exciting opportunity for an experienced adviser who has a strong background in the delivery of high quality advice and a good working knowledge of welfare benefits.

The post holder will undertake casework, assisting clients to access their entitlement to welfare benefits and other sources of financial help, up to and including tribunal representation.

Advice will be delivered virtually and face to face according to the service user’s needs and preferences. This will include phone, secure email or secure video calls.

The post holder will also be responsible for raising awareness of the service and delivering talks and training as required.

Experience of working independently and building relationships with third sector colleagues will be important, as will the ability to achieve targets.

CV’s not accepted

Closing Date: 20th October 2026

Interview Date: 26th October 2026

Organisation
Citzens Advice Birmingham View profile Organisation type Registered Charity Company size 21 - 50
Posted on: 30 September 2026
Closing date: 20 October 2026 at 23:30
Tags: Advice / Information, Social Care / Development, Advocacy, Social / Support Work