Service management jobs
Team: Philanthropy & Partnerships
Location: Remotely, UK
Work pattern: 35 hours per week, Monday to Friday with occasional work required outside standard hours to support events
Salary: Up to £37,565.95 per annum
Contract: Permanent
We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them. Will you join us and make a better life for cats?
Responsibilities of our Philanthropy and Partnerships Senior Events Officer:
This role is responsible for designing and delivering a varied programme of impactful high value engagement events for the Philanthropy and Partnerships team ranging from large-scale special events to bespoke private gatherings that inspire, engage, and encourage greater levels of support and long-term relationships with Cats Protection.
The post holder will lead on all aspects of event management, from strategy development, concept and planning through to delivery and post-event evaluation, ensuring all events are executed to the highest standard
About the Philanthropy & Partnership’s team:
- Philanthropy and Partnerships are a dedicated and motivated team who all believe strongly in our mission and values. We have ambitious growth plans with a large focus on growing and diversifying our pipeline
- We sit within the Marketing & Income Generation Directorate and are a currently a team of 19
What we’re looking for in our Philanthropy and Partnerships Senior Events Officer:
- Extensive experience of high value fundraising event creation, management and associated evaluation
- Experience of developing and delivering a range of event formats, including large-scale and bespoke events.
- Project Management experience, ideally within a fundraising or charity context, managing high profile events
- Experience of tracking and monitoring spend within a budget
- Experience of planning ahead e.g. planning an events programme
What we can offer you:
- range of health benefits
- 26 days’ annual leave plus bank holidays, increasing with length of service
- Salary Finance, which empowers you to take control of your financial wellbeing
- and much more, which you can learn about
Interested? Here’s how to apply:
Application closing date: 8th February 2026
Virtual interview date: 17th & 18th February 2026
Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.
If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate.
If successful, your recruitment journey will include:
- Anonymised application form
- Virtual interview via Microsoft Teams
- Final stage interview (dependent on first stage interviews)
Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.
Making a better life for cats, because life is better with cats
The Cathedral has a particular responsibility to safeguarding children, young people, and vulnerable adults in the Cathedral community. It shares this responsibility with the Diocese of St Albans. This work is wide‑ranging, and the Cathedral Safeguarding Officer (CSO) plays a central role in maintaining good safeguarding practice.
This part‑time role (15 hours per week) becomes vacant as the current postholder retires after four years, with time planned for handover with the person appointed to the role now. The CSO works with senior staff and the governing body to help lead policy development, training, reporting, and compliance with Church of England guidance. They report to the Canon for Mission and Pastoral Care and receive regular professional supervision from the National Safeguarding Team, with occasional networking with other CSOs.
Safeguarding is recognised as a shared leadership responsibility. The CSO meets weekly with senior clergy to review cases and will also work with the newly appointed non‑executive Safeguarding Lead on Chapter, the Cathedral’s governing body.
A core part of the role is promoting safeguarding awareness across the Cathedral community and understanding all activities involving children, young people, and vulnerable adults. The CSO provides professional advice on concerns raised, ensuring responses follow law and national policy, and works closely with diocesan and national safeguarding teams on complex cases. They also ensure appropriate support for survivors and proper management of those who pose risk.
About You
The Cathedral is seeking candidates with strong knowledge and professional experience in relation to safeguarding issues and proven experience working collaboratively in teams.
The post will require some flexibility in working patterns and will therefore require occasional weekend working and the ability to respond to urgent cases.
The successful candidate will hold a relevant professional qualification and relevant experience and expertise in child and/or adult protection.
How to apply
If you have questions about the post, please contact the Head of HR, Michelle Ovenden. For further details including an application form and job pack please visit the Cathedral website vacancies page.
Applicants should submit a covering letter and application form (which can be downloaded from the cathedral website) to the Head of HR, Michelle Ovenden
Closing date: 20 February 2026
Interviews (in person): 11 March 2026
The client requests no contact from agencies or media sales.
Engagement and Events Executive
Annual Salary - £27,263
Hours per week (full time/ Part time) – 35 hours
34 days’ annual leave (full-time equivalent)
Thank you for your interest in the position of Engagement and Events Executive at Kent Students’ Union Trading Ltd (KUTL), the commercial arm of Kent Students’ Union.
We are a vibrant, student-led organisation with an exciting future ahead. After a challenging few years, we are growing from strength to strength with renewed focus and energy, working to amplify the voice of our members and ensure they have a fantastic student experience. Our new strategy outlines our priorities for the next two years and drives everything we do.
Students are the reason Kent Students’ Union exists.
We support them throughout their university journey, and our dedicated staff and volunteers work to enhance every aspect of their experience—whether that’s helping with their studies, supporting the practicalities of life, or providing opportunities for fun and connection.
Kent Students’ Union operates a range of services for students at the Canterbury Campus of the University of Kent, including retail shops, a bar, a café, a nightclub, and a children’s nursery.
We are excited to be re-launching our Give it a Go programme, which offers one-off events and activities designed to help our diverse student body build connections and feel settled.
Give It A Go (GIAG) is a programme of events open to all students at the University of Kent with the aim to provide a variety of activities for a broad range of students to try out. These could be craft sessions, sports, trips off campus and much more, we want to help students make connections, encouraging belonging, try something new, meet new people and develop their skills.
We also want to enhance the events we deliver for university open days and offer holder days to showcase why students should choose Kent. As a result, we are seeking someone who is innovative, creative, and experienced in delivering events—someone who is proactive, able to work independently, and confident collaborating across departments.
The postholder will be part of a flexible and dynamic team and will be required to work weekends and evenings as necessary to support open days and other events. They must therefore be adaptable and flexible in their approach to working hours.
How to apply: Application and Selection Process and Timetable
Applications Close: Monday 26 January 2026, 12 noon.
Interviews: Tuesday 3 February 2026
Applications
To apply: Please submit your application on our recruitment portal on our website. Please note that we do not accept CV only applications.
Please ensure that you pay particular attention in your application to detailing how your experience meets the requirements of the person specification and why you are interested in the position. When applying, please match your skills and experience as closely as possible to the Person Specification. This will be assessed at application and at interview.
Further Information and Questions
If you require further information, please contact:
Name - Max Weston
Job Title -Commercial Events Manager
Job Specification
Operational Duties
- To oversee and co-ordinate our Give it a Go Programme, ensuring a variety of safe, inclusive and engaging events, trips and opportunities are delivered across the year. Day to day activities might include planning, setting up and delivering events through a small student staff team, liaising with our marketing department to promote the programme, monitoring attendance, seeking student feedback and completing risk assessments and ensuring the safety of attendees.
- To co-ordinate our presence at Arrivals Weekend and deliver a series of events as part of Welcome Week including supporting the delivery of Welcome Fair.
- To co-ordinate Kent Student Union’s presence at University Open Days and Offer Holder Days held on Saturdays, ensuring they are staffed, interactive and showcase Kent Students’ Union’s impact on the student experience to prospective students.
- To support the delivery of wider KSU events as and when required such as Summerball.
- This role involves regular manual handling tasks, including lifting, carrying, and moving items. Training, guidance, and appropriate equipment will be provided. Candidates must be able to perform these duties safely, with reasonable adjustments considered where applicable.
People Responsibilities
- To recruit and manage a small team of student staff to deliver the Give it a Go Programme.
- To co-ordinate the work and monitor the workloads of student staff, ensuring that staff levels are adequate and efficient.
- To undertake performance reviews of student staff, in line with Kent Students’ Union policy.
- To effectively lead, coach and mentor people to help achieve their own potential.
- To actively review, plan and evaluate individual training needs, encouraging a learning and development culture.
Financial Responsibilities
- To manage the budgets for, Give it a Go and Open days/Offer Holder Days , ensuring adherence to Kent Students’ Union’s financial procedures.
- To maintain financial controls and ensure that the Finance Department receives all relevant financial information promptly, in accordance with Kent Student Union’s financial procedures.
Expected Behaviours
- To attend training sessions, and appropriate meetings as and when required by Kent Students’ Union.
- To contribute to the positive image of Kent Students’ Union with students, the University, and the local community.
- To ensure systems are in place to reduce Kent Students’ Unions’ impact on the environment.
- To act as an ambassador for Kent Students’ Union and show loyalty to the organisation, abiding by the Union’s Constitution, policies, and procedures.
- To undertake other tasks and responsibilities compatible with the level and nature of the post as required by your manager from time to time to support the achievement of Kent Students’ Union’s strategic plan.
- It is expected that the post-holder will be in attendance for Open Days and Offer Holder Days held on Saturdays, some evening work is also expected. Whilst not essential, it would be of benefit if the post-holder had a driving licence.
Person Specification
Qualifications
GCSE English and Maths (grade C / 4 or above), or equivalent.
Experience
- Experience of managing people (paid staff or volunteers) to deliver outstanding results.
- Experience of financial management
- A track record of working with a variety of internal and external stakeholders and building effective relationships
- Experience of promoting and delivering a wide range of events
Knowledge
- A good knowledge of health and safety legislation and best practice in the management of health and safety including the completion of risk assessments.
- An understanding of the current issues affecting higher education institutions and students
Skills and Abilities
- Sound judgement and ability to handle competing priorities and a challenging workload in a pressurised environment
- Skilled and committed user of IT, enabling efficiencies and improved service using technology.
- Good verbal and written communication skills, with the ability to relate and communicate effectively with people at all levels.
Values & Behaviours
- An effective and highly capable individual who is punctual, friendly and has a positive attitude and takes pride in their own work.
- Evidence of commitment to continuing personal and professional development
- A firm commitment to equality of opportunity; an individual who values diversity, shows respect for all people and works well with people who have different ideas, perspectives, and backgrounds
- A team player, who helps others to build a successful team, celebrates others’ successes and supports others to achieve individual and team goals
This job description does not form part of the contract of employment. Please see our website for a full job and person spec. When applying, please match your skills and experience as closely as possible to the Person Specification. This will be assessed at application and at interview.
Application and Selection Process and Timetable
Applications Close: Monday 26 January 2026, 12 noon.
Interviews: Tuesday 6 February 2026
Applications
To apply: Please submit your application on our recruitment portal on our website. Please note that we do not accept CV only applications.
Please ensure that you pay particular attention in your application to detailing how your experience meets the requirements of the person specification and why you are interested in the position. When applying, please match your skills and experience as closely as possible to the Person Specification. This will be assessed at application and at interview.
The client requests no contact from agencies or media sales.
Reporting to our Executive Director: Data, Technology and Transformation, you will join an existing senior leadership team to focus on shaping, mobilising and delivering a portfolio of transformation programmes and projects that enable us to achieve RBLs new objectives and to shape the long term change agenda and strategy.
You will lead a high performing team within Change and Transformation including delivery leads, programme managers, project managers and specialist PMO and Change professionals. Key areas of responsibility will include:
- Strategic Leadership: Develop and maintain our change and transformation roadmap and plans, ensuring there is measurable impact, while acting as a trusted advisor to the Executive Board
- Portfolio Management: Engage with our senior leadership community to identify change demands and priorities to ensure a well-integrated and aligned portfolio is developed and maintained
- Delivery and Enablement: Drive the delivery of the change and transformation portfolio, ensuring robust and stretching delivery plans are in place, optimising delivery performance based on insight, best practice and allocation of required resources
- Stakeholder Engagement: Build strong relationships across senior leadership, functional teams, and external partners, leveraging these relationships to enable successful delivery of outcomes
- Resource and Budget Oversight: Lead and ensure delivery of options appraisals and develop clear cases for transformation, designing projects and programmes that are credible with respect to costs, benefits, resourcing, timescales, governance, risk management and organisational capacity
- Change and Transformation Function Management: Lead and develop a high-performing team to include; delivery leads, programme managers, project managers and specialist roles (e.g., PMO, Impact & Evaluation, Change Communications)
Your experience in senior leadership role(s) and your understanding of change models and large scale transformation across people, process, technology and data within an organisation of similar size and complexity will be key to success. You will bring excellent leadership and team management skills, with the ability to inspire and motivate deliver focussed teams of professionals. Previous experience of working in a large charity or social business would be advantageous.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
You will be contracted to our Haig House hub with a minimum expectation of two days per week working in person at the hub and flexibility for working remotely/at home when not on site.
Should you wish to explore a remote working contract (which will not include additional London Supplement to salary) with some travel required, this can be discussed at interview stage.
Employee benefits include –
- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Private Healthcare
- Generous pension contributions, with Employer contributions ranging from 6% to 10%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert. Our shortlisting is performed on the evidence provided in your application against the Essential and Desirable criteria in the Person Specification.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
Interview Dates: First Stage (virtual):17th and 18th February 2026
Second Stage (in person at RBL Haig House office): date/s TBC
Please note that for candidates moving to second stage interview, there will be a Psychometric assessment to be completed virtually between first and second stage.
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role. Interested candidates are encouraged to apply as soon as possible.
If you require the job advert or job description in an alternative format, please contact 0808 802 8080.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About SEO London
SEO London is an education and training charity that advances social mobility by empowering exceptional students to secure roles within competitive industries.
We are a UK charity that unlocks potential and transforms careers. We empower students and young professionals from underrepresented backgrounds, bridging the gap between untapped talent and the world’s most competitive industries. Since 2000, our alumni have excelled in top global firms, proving that access and opportunity drive success.
OUR VISION
A society where everyone, regardless of background has equal opportunity to achieve long-term professional and personal success.
OUR MISSION
To prepare talented students from underrepresented backgrounds for career success through industry-specific education and training.
OUR VALUES
Ø Diversity: We value teamwork and champion diversity in all its forms, including diversity of thought.
Ø Innovation: We foster a culture of creativity and forward thinking. We continuously seek new ideas to support our service users while ensuring the meaningful engagement of our sponsors.
Ø Integrity: We act with integrity and communicate openly with all our stakeholders.
Ø Collaboration: We provide a collaborative and rewarding environment with continuous personal and professional development opportunities for all.
WHO WE SUPPORT
At SEO London, our mission is to support those who are most underrepresented in the industries we work with, particularly individuals from low socioeconomic backgrounds.
Role Description
The Programme Coordinator will be tasked with ensuring the smooth running of all student related events. This will include having a full understanding of the SEO-London law programmes; understanding the legal industry that the programme supports; how these fits into the SEO-London organisation and using this knowledge to liaise with students and client/partner firms to run, organise and market successful events. In turn this role will be responsible for using data to run reports to show the impact of each programme.
Reporting to the Head of Law Programme, you will make recommendations for possible changes and ideas to further support the student experience. The role will also ensure a seamless and professional level of customer care to all students of the Corporate Law Programme and City Solicitors Horizons scheme.
Accountabilities
DAY TO DAY DELIVERY OF EVENTS
- Responsible for the overall administration of all student events, with specific responsibility to ensure student communication is exceptional. Including event management, student and partner communication and coordination of all the relevant stakeholders, along with posting roles on opportunities pages, promoting events and managing the law commercial awareness newsletter content.
STUDENT MANAGEMENT & QUERY HANDLING
- Responsible for the relationship management of the students - including the ability to understand needs, resolve issues and anticipating and creating a strong relationship on behalf of SEO-London
- Responsible for managing student query escalations and to identify where there are opportunities to improve communication, marketing, or the type of events
- Responsible for managing the programme inbox (where applicable)
- Responsible for identifying creative and innovative ways to connect, educate and train students
- Provide oversight of cv support, screening, and recruitment preparation
- Responsible for attending campus events and representing SEO-London professionally with knowledge and enthusiasm
- Organise mentoring and buddying allocations
QUALITY ASSURANCE
- Responsible for ensuring that all information relating to the events and student data is managed within the GDPR guidelines and is updated in Salesforce effectively for tracking purposes. Responsible for running reports to track and monitor events from the CRM.
Skills & Experience
We are looking for applicants with 1–2 years of experience in some of the areas listed below and a willingness to learn and develop additional skills:
Essential
- Strong presentation skills with the ability to deliver engaging online sessions
- Excellent business writing and organisational skills
- Strong stakeholder management abilities
- A keen interest in, and some knowledge of, an aspiring solicitor’s early career journey (school and university stages)
- A collaborative team player with a “can-do” attitude, able to handle requests at short notice and work under pressure
- Ability to use Teams and Zoom, including creating and managing breakout rooms
- Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint)
Preferred
- Project management experience
- Experience with database management and data analysis, including applicant tracking systems (such as Salesforce)
- Familiarity with Canva and digital communication platforms, including LinkedIn, Instagram, and WhatsApp
What We Offer
- Annual Leave: 28 days + Bank Holidays
- Enhanced Family-Friendly Policy
- Flexible Working: 2 days in the office
- Benefits: Employee Assistance Programme, Private Health Insurance, Nuffield Gym discounts via private healthcare, and more…
Closing date for applications: 06 February 2026
Equal opportunities Statement
As part of its recruitment policy, SEO London intends to ensure that no prospective or actual employee is discriminated against on the basis of race, sex, nationality, marital status, sexual orientation, employment status, class, disability, age, religious belief or political persuasion or is disadvantaged by any condition or requirement which is not demonstrably justifiable.
Safeguarding
All posts at SEO London involve some degree of responsibility for safeguarding. Successful applicants are required to complete a Disclosure Form from the Disclosure and Barring Service ("DBS") for the position. Failure to declare any convictions (that are not subject to DBS filtering) may disqualify a candidate for appointment or result in summary dismissal if the discrepancy comes to light subsequently.
Right to work
Do you have the right to work in the UK? Unfortunately, at this time, we cannot provide sponsorship or consider overseas applications.
We are on a mission to prepare students from underrepresented backgrounds for career success through industry-specific education and training



The client requests no contact from agencies or media sales.
Location: The Upper Room, St Saviour’s Church, Shepherd’s Bush, London W12
Hours: Part-time, 21 hours per week (3 days)
Contract: Permanent
Salary: £30,000 per annum (full-time equivalent), £18,000 actual for 3 days per week
Reports to: UR4Driving Service Manager
-
About the Role
UR4Driving supports individuals who have experienced the criminal justice system, or are at risk of entering it, to gain their driving licence, rebuild confidence, and move towards independence. The driving licence is a powerful tool, opening access to employment, structure and self-worth.
As our Employment & Training Co-ordinator, you will be embedded within the UR4Driving team, helping participants make the most of their progress by supporting them into meaningful volunteering, training, or employment. Many of our participants face significant barriers including chaotic lifestyles, trauma histories, long-term unemployment, poor digital literacy, and limited formal education. This role is about building trust,offering practical support, and creating pathways that are realistic, motivating and sustainable.
You will offer a blend of structured 1:1 guidance and group workshops, developing individual action plans, and linking participants to volunteering and job opportunities. You’ll also work closely with other staff and external agencies to ensure a holistic approach to support.
-
Key Responsibilities
1. Client Support & Employability Delivery
- Deliver 1:1 support to all UR4Driving participants, including two mandatory employment sessions per client
- Build trusted relationships with clients who may have complex needs or low confidence
- Provide practical guidance on CVs, job applications, interview skills, and disclosure statements
- Support job searching, training enrolment and digital access where needed
- Deliver regular group employability workshops (monthly or fortnightly)
- Ensure every client completes and logs 80 hours of volunteering, with support to secure placement.
2. Assessment & Action Planning
- Identify individual strengths, goals, and barriers (e.g. mental health, housing, welfare)
- Develop and monitor personalised action plans for employment, volunteering, or education
- Make appropriate referrals to wraparound support services (e.g. benefits, housing, clinical support)
3. Employer and Partner Engagement
- Develop relationships with local employers, volunteering bodies and training providers
- Promote the strengths and potential of UR4Driving participants to external partners
- Support a small number of participants into direct job, training or volunteering placements
4. Monitoring and Outcomes
- Use The Upper Room’s CRM system (e.g. Inform) to record sessions, milestones and outcomes
- Track attendance, engagement and progress across all participants
- Contribute to reports, case studies and service evaluation as required
-
Person Specification
Essential
- Empathy, patience and the ability to build rapport with individuals with complex lives
- Experience supporting clients into employment, education or volunteering
- Knowledge of barriers faced by ex-offenders and vulnerable adults
- Excellent communication and motivational skills
- Strong organisational skills and the ability to manage a caseload
- Must be able to independently design and adapt workshop content, resources and tools to suit the needs of the client group
- Confident with CV development, disclosure support, job search and basic digital tools
- Commitment to safeguarding, equity, and trauma-informed practice
-
Desirable
- Experience facilitating group workshops or training
- Knowledge of local employment and training opportunities in West London
- Understanding of the Rehabilitation of Offenders Act and related guidance
-
Why Join Us
The Upper Room is a values-led organisation committed to empowering those experiencing poverty, exclusion or injustice. You’ll be part of a supportive and motivated team, with opportunities for development and real impact.
-
How to Apply
Please send your CV along with a covering letter (max 500 words) outlining why you’re interested in the role and what you’d bring to it. If you’d like to arrange an informal chat before applying, we’d be happy to speak with you.
-
Recruitment Process
- Stage 1: Panel interview focused on your experience, motivation and approach.
- Stage 2 (if shortlisted): A short presentation followed by further discussion. Full briefing provided in advance.
-
Closing Date
Tuesday, 3rd February 2026
-
Making sure nobody, socially or financially excluded in West London goes without help, supporting those in need, enabling those with potential



The client requests no contact from agencies or media sales.
As COO, you will strengthen & modernise the charity's organisational foundations, lead our support services, driving digital & operational transformation, improve financial resilience, governance & enable delivery of our People & Culture Strategy.
Reports to: Chief Executive Officer
Direct Reports: Finance Manger, Central Office & Facilities Manager, Data Officer (TBC)
Salary: Competitive - circa £55,000 - £65,000
Location & Flexibility
This is a hybrid role, with regular visits to our Lincolnshire and Nottinghamshire centres to build strong relationships and attend Senior Leadership Team meeting. You may also choose to be based at one of our centres.
What matter most to us is finding the right person (or people). We are very open to part-time, job share, or compressed hours and we welcome conversations about flexible working. Who you are, what you bring and the impact you'll have are more important to us than where or when you work.
About the Role
The prime purpose of the Chief Operating Officer is to strengthen the organisational foundations of Jerry Green Dog Rescue (JGDR) by leading and modernising the charity’s support services, developing scalable and efficient processes across the charity and leading the digital transformation, improving financial and compliance disciplines, and enabling the delivery of the People & Culture Strategy.
This role provides critical senior leadership capacity as the organisation enters a period of significant expansion—growing its income, workforce, and impact. The COO will build the systems, processes and capabilities required for a modern, accountable, data-led, financially resilient, safe, and high- performing organisation.
Working closely and collaboratively with the Chief Executive and wider Senior Leadership Team, the COO will drive operational excellence, champion continuous improvement, and ensure the organisation meets all regulatory and statutory obligations, enabling teams to deliver the charity’s purpose effectively.
The COO will transform the organisational foundations of Jerry Green Dog Rescue by leading and modernising our core support services and our processes. Change management will be core to success in this role in the early years.
What You’ll Be Responsible For
Strategic Leadership & Organisational Transformation
- Play a central role on the Senior Leadership Team, shaping and delivering long-term strategy
- Lead the transformation and modernisation of support services
- Embed a strong business-partnering culture across the organisation
- Design and implement scalable systems to support significant workforce growth
- Reduce reliance on the CEO by strengthening operational leadership capacity
Digital, Data & Systems Transformation
- Lead the charity’s digital transformation, introducing modern systems and automation
- Improve IT capability and digital confidence across teams
- Embed meaningful data, dashboards and management information to support decision-making
- Streamline processes to improve efficiency and eliminate duplication
People, Culture & HR Leadership
- Lead delivery of the People & Culture Strategy
- Embed modern, compliant and inclusive HR practices
- Strengthen capability across recruitment, employee relations, management development, EDI, GDPR and employment law
- Improve leadership and management capability across a diverse, geographically dispersed workforce
Finance, Procurement & Commercial Leadership
- Modernise financial planning, budgeting, forecasting and risk management
- Embed strong financial discipline and business partnering
- Introduce value-for-money, benchmarking and commercial frameworks
- Strengthen procurement, contract management and financial controls
- Provide high-quality financial insight to support operations, fundraising and retail
Compliance, Governance & Assurance
- Strengthen frameworks across health & safety, safeguarding, HR risk and quality
- Lead audit and assurance processes suitable for a growing organisation
- Oversee facilities and estate management with a focus on safety, efficiency and value
Executive Leadership & Line Management
- Provide strategic leadership to the Central Office team
- Redesign support services to align resources with organisational priorities
- Coach, mentor, and develop managers to build a high-performance culture
Who We’re Looking For
You’ll be a values-led, strategic leader with strong operational expertise and a genuine passion for building organisations that work well for people. You’ll be comfortable leading change, strengthening systems and processes, and bringing clarity and confidence during periods of growth.
Experience in the charity sector is welcome but not essential; what matters most is your ability to lead transformation with empathy, rigour and purpose.
Are you passionate about creating opportunities for the next generation of physicists? Join us to design innovative engagement programmes, empower student leaders, and make physics accessible and inspiring for all.
We are looking for a Student and Early Career Engagement Officer on a permanent basis to support us in our mission through the delivery of flagship events like PLANCKS and CAPS, building strong partnerships with physics societies at universities, and create experiences that help students see IOP as their professional home from day one.
What is it like working at the IOP?
The IOP is a friendly and ambitious organisation. Inclusion and diversity are central to our work and we have a ‘work anywhere’ policy to make working at the IOP as flexible as possible. Looking after our colleagues and supporting them in life and work is our priority, ensuring they can live their best lives, with competitive salaries, professional development opportunities and generous benefits.
Our comprehensive benefits package including:
- An excellent pension scheme - (up to 12% company contribution)
- Private medical insurance, life assurance, dental insurance, health care cash plan (via salary sacrifice) eye care vouchers, annual flu vaccinations, long service awards, employee assistance programme
- Floating bank holidays (choose where to take your bank holidays throughout the year)
- Generous annual leave (25 days starting as a standard)
- Flexible working and much more
The Role
What will I be doing?
- Champion student engagement: Build strong relationships with university physics societies across the UK and ROI, supporting impactful activities aligned with IOP strategy.
- Lead engagement programmes: Deliver events like PLANCKS preliminaries, FUSE, and the Conference of Astronomy and Physics Students (CAPS), plus project-manage our inaugural Careers Fair in 2026.
- Empower ambassadors: Recruit and train campus ambassadors, ensuring coverage at 85% of target institutions.
- Drive recruitment and retention: Co-design campaigns that convert Associate Members to full Members and strengthen loyalty.
- Collaborate and innovate: Work with colleagues across Membership, Communications, EDI, and Education to deliver inclusive, future-focused engagement.
Projects you work on may include:
- Deliver flagship student events such as PLANCKS preliminaries, FUSE, and the Conference of Astronomy and Physics Students (CAPS).
- Project manage the inaugural IOP Careers Fair (2026) and future careers events, embedding EDI and accessibility standards.
- Develop toolkits and grant schemes for physics societies to innovate and increase participation.
- Lead ambassador and student panel programmes, ensuring strong campus presence and engagement.
- Strengthen partnerships with international student bodies (e.g., IAPS, EPS Young Minds) and UK/ROI societies.
Who will I work with?
- Member Community and Engagement Manager (your line manager).
- Colleagues across Membership & Inclusion, Communications, Marketing, and Education, Workforce & HE teams.
- Volunteer student ambassadors, student panel members, and physics society leaders.
- External partners including universities, professional bodies, and international networks.
Ideally, we hope you’ll apply if your skills include:
You’ll thrive in this role if you:
- Build strong relationships with students, apprentices, and volunteers
- Communicate clearly and persuasively across diverse audiences
- Deliver results in a fast-paced environment, balancing priorities with confidence
- Champion inclusivity and create experiences that make members feel valued
Essential Criteria
- Experience engaging students or early careers in outreach or membership contexts
- Proven ability to deliver events and programmes from planning to evaluation
- Skilled at building partnerships with universities and societies
- Working with volunteers or committees
Nice to have
- Experience in a membership organisation or charity
This is your chance to shape the future of physics engagement, develop leadership skills, and work on projects that make a real difference.
The Institute of Physics is an open and inclusive organisation that welcomes and celebrates diversity. We know that not every candidate fits into a neat little box, and that's okay! So, even if your experience looks a little different from what we’ve identified but you believe you’d bring passion, creativity, and a willingness to learn, we’d love to learn more about you!
Application
Alongside your CV, please ensure you include a cover letter stating how you meet the person specification.
How will I be working?
The Institute of Physics is an inclusive employer and our people are at the heart of our approach to delivery. We have developed a innovative and exciting trust-based model of flexible working called How We Work. This empowers our staff to choose both individually and as a team how, when and where they work to deliver the goals of the organisation, acknowledging that there will be occasions where in-person meetings, collaborations and events will help generate greater impact. The How We Work initiative is based on the principles of collaboration, trust, flexibility and agility. You will be allocated a ‘base’ office which can also be a chosen place of work.
Why should I want to work for the IOP?
The Institute of Physics (IOP) is the professional body and learned society for physics in the UK and Ireland - we seek to raise public awareness and understanding of physics and support the development of a diverse and inclusive physics community. As a charity, we’re here to ensure that physics delivers on its exceptional potential to benefit society. There’s never been a more exciting time to join the IOP - watch our film to find out more about our work.
Apply now and help us build a thriving physics community.
The IOP is committed to promoting a culture that is inclusive and welcoming to all individuals whilst celebrating diversity.
We recognise personal unique characteristics, should you require any reasonable adjustments to support you in your application and/or throughout the recruitment process please do not hesitate to reach out to us for support.
The Institute of Physics is an open and inclusive organisation that welcomes and celebrates diversity.
We strive to make physics accessible to people from all backgrounds.


The client requests no contact from agencies or media sales.
ABOUT THE ORGANISATION
Join one of the UK's largest and most impactful charities - an organisation delivering life-changing services across communities nationwide. With a long history of social mission, they operate at scale across social welfare, community development, education, homelessness and support services.
THE ROLE
You will lead the provision of full management accounting support for a portfolio of key business areas, offering financial insight, analysis and proactive business partnering. Working closely with a Mission Management Accountant, you will help operational leaders understand performance, make informed decisions and plan effectively.
Key responsibilities include:
* Delivering management accounts, forecasts, variance analysis and commentary.
* Supporting budget holders with budgeting, planning and monthly monitoring.
* Providing financial advice, insights and training to non-finance stakeholders.
* Preparing journals, accruals, prepayments and month-end schedules.
* Supporting staffing/establishment analysis and headcount monitoring.
* Assisting income streams through invoice management.
* Producing financial modelling and strategic planning reports.
* Preparing year-end schedules and handling audit queries.
ABOUT YOU
* Significant experience in management accounting, budgeting and financial analysis within a large complex organisation.
* Fully qualified accountant.
* Strong Excel and data analysis skills.
* Ability to run full month-end independently.
* Excellent communication and stakeholder engagement skills.
* Organised, proactive and solutions-focused.
Desirable experience: charity accounting, VAT/Gift Aid, KPI development, strong excel ability.
WHAT'S IN IT FOR YOU
* Hybrid working: two days per week in the London office.
* 35-hour working week with a strong work-life balance.
* Pension: Matched pension contribution
* On-site café with discounts.
* Minimum 25 days annual leave plus bank holidays and Christmas closure.
Please apply now for the opportunity to work with a large, purpose-led charity making a real difference across communities every day.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Peer Support Worker to play a pivotal role in our Havering Crisis Alternatives Service.
Sounds great, what will I be doing?
The main purpose of this role is to provide high-quality support and interventions to clients with mental health needs who require early intervention and prevention. The postholder will support clients throughout their time in the service, empowering them with the skills to cope independently, while working in line with organisational values, the ethos of recovery, and principles of co-production. Responsibilities include managing a caseload of clients, delivering group activities and programmes, and clearly communicating the aims, objectives, pathways, and service model to enable clients to fully participate in and co-produce their support. The role also involves helping service users engage effectively with community professionals, developing peer support networks and community-based approaches, monitoring the health, wellbeing, and safety of service users, and contributing to the core work of the service. Accurate and timely administration, referrals, assessments, and service reviews are required, alongside participation in supervision, appraisals, training, and team development activities. Flexibility, initiative, and a collaborative approach are essential to ensure effective service delivery and support for both clients and colleagues.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
Here's what the team will be looking for
The ideal candidate will have lived experience of mental health care pathways, including emergency department attendance, acute admissions, and community mental health services, alongside a solid understanding of the issues affecting individuals with a range of mental health conditions. They will be able to communicate effectively and provide support with dignity and respect, forming and sustaining trusting relationships with service users, carers, peer support workers, and professionals. Strong listening and verbal communication skills are essential to engage appropriately with service users in crisis, colleagues, and external agencies, both in person and over the phone. Knowledge of recovery tools, local mental health and wellbeing support, and the ability to assess needs, risks, and aspirations to provide appropriate signposting are required. The candidate will demonstrate strong prioritisation, time management, and the ability to work dynamically under pressure. Proficiency in IT, including MS Word, Outlook, and internet functions, as well as good literacy and numeracy skills to produce clear written correspondence, is expected. They will have a sound understanding of safeguarding issues and the ability to address them appropriately, work effectively both independently and as part of a team, and support the induction of new peer staff and volunteers. Strong communication, partnership building, and interpersonal skills are essential.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
- Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
- Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.



The client requests no contact from agencies or media sales.
About the Organisation
Ascension Trust (AT) is a Christian inter-denominational organisation with a passion to empower individuals to work together within their local community and nation, to contribute positively to society and to improve the quality of life of the disadvantaged and vulnerable. Established in 2003, our strapline is “Reaching Out to Where You Are”.
Established by Reverend Les Isaac OBE, Ascension Trust operates as an umbrella body for a range of initiatives, including Street Pastors, School & College Pastors, Prayer Pastors, Rail Pastors, Response Pastors, the 60/40 Youth Project, Synergy Network, Five2Medics, the AT Beacon Project, and Overseas Missions, alongside a range of training programmes.
Ascension Trust is a charity registered in England and Wales (Charity No. 1127204/Company No. 06751712) and works in partnership with Ascension Trust Scotland.
About Bridge Watch
Bridge Watch is a suicide prevention and community safety programme that deploys trained volunteer patrols on London’s bridges to identify and support individuals at risk, helping to prevent tragic outcomes.
The programme forms part of wider suicide prevention efforts across the Square Mile and surrounding areas, with a focus on early intervention, compassionate engagement, and partnership working. Bridge Watch volunteers are supported by a comprehensive training framework that equips them to confidently and safely engage with people in crisis, raise public awareness, and signpost to appropriate support.
Bridge Watch continues to develop its coverage, volunteer base, and profile, working closely with statutory and community partners.
Job Summary
The Bridge Watch Assistant will provide administrative and operational support to the Bridge Watch Programme Lead, contributing to the effective day-to-day running, coordination, and development of the programme.
The role plays a key part in supporting volunteers, maintaining smooth operations, and helping to raise the profile and impact of Bridge Watch across London.
Hours: Part-time, three days a week.
Contract: Fixed term for three years.
Main Duties & Responsibilities
Programme Administration & Coordination
- Support the coordination of the day-to-day operations of the Bridge Watch programme
- Manage incoming and outgoing correspondence and maintain accurate administrative records
- Assist with scheduling, rotas, and general programme organisation
Volunteer Support & Engagement
- Support the recruitment, onboarding, and initial engagement of Bridge Watch volunteers
- Assist with patrol rotas and arranging cover where necessary
- Support follow-up with volunteers to review early experiences and ongoing engagement
- Process volunteer expense claims in line with organisational procedures
Communications, Events & Engagement
- Support the development and delivery of programme communications and awareness-raising activities
- Assist with website and social media content preparation
- Liaise with volunteers, partners, and external organisations to support meetings and events
- Arrange meetings, including booking rooms, preparing agendas, and circulating notes where required
Operational & Practical Support
- Provide practical support at the Bridge Watch base, including assisting with equipment and uniforms
- Order uniforms and equipment and assist with stock management as required
- Attend meetings, events, and occasional patrols to support programme delivery and quality assurance
Monitoring, Development & Funding Support
- Assist with basic research, data collation, and reporting as directed
- Support the preparation of evidence and contributions toward funding applications
- Assist in the development of volunteer resources and support materials
General Responsibilities
- Liaise with members of the wider Ascension Trust staff team as required
- Undertake any other duties reasonably required in line with the role
Experience
- Experience of working in the third sector
- Experience in an administrative or coordination role
Essential Skills
- Good understanding of volunteering and the third sector
- Ability to engage with social media platforms and support basic content creation
- Proficiency in Microsoft 365 (Word, Outlook, Excel, PowerPoint)
- Strong organisational skills with attention to detail
- Ability to prioritise workload and manage competing demands
- Comfortable working independently and as part of a team
- Good written and verbal communication skills
- Willingness and ability to learn new skills
Desirable Skills
- Experience supporting projects or programmes
- Ability to collate and analyse basic data to support reporting and identify trends
To apply, please complete the application form. All CVs must be accompanied by a completed application form.
Closing date: Sunday, 28 February 2026.
Interview date: w/c 9 March 2026.
No contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Youth Delivery Mentoring Officer
We are looking for a skilled, committed, and passionate individual with experience within the youth work sector (this could be in a voluntary capacity). Whilst developing our focus around youth engagement and early intervention techniques, we recognise the importance of having individuals who really want to make a difference in the lives of young people. The successful applicant will understand our values, ethos and principles as an organisation and will demonstrate a strong desire to contribute to and deliver meaningful and effective youth work.
Main Purpose of this Role
This is an exciting role at Reaching Higher and demonstrates our uncompromising commitment to playing our part to positive impact the lives of young people and their families. This role has been designed to lead on the delivery of our work and play a central role in creating meaningful experiences for young people via school and community-based youth projects.The purpose of this role is help ensure high-quality support for young people across our various programmes, in line with our mentoring ethos, helping to build an even stronger rapport with those we currently serve and improving accessibility for new young people being referred to us.
About Reaching Higher
Reaching Higher is a youth organisation which works with almost 2000 young people aged 10 - 18 each year across Croydon and surrounding boroughs. Developed in partnership with local churches, we are a youth-led charity with a Christian ethos.We place particular emphasis on providing mentoring support to young people and facilitating their development as leaders. We have established strong links with key local, London and UK-wide organisations and our approach leads us into regular working contact with partner schools, community groups and churches.
Reaching Higher challenges young people to be leaders of their own lives.

The client requests no contact from agencies or media sales.
We are actively recruiting for a permanent HR Advisor to join a prestigious and growing organisation based in South London. Working closely with the Head of HR and HR Business Partners, you will have responsibility for providing a high quality, first line generalist HR advisory service to a specific business area, providing up to date and informed HR guidance and support on HR policies, processes and systems.
You will support on complex cases and assist Employment tribunals where appropriate as well as supporting with end to end employee lifecycle processes, whilst providing a proactive and responsive recruitment service for managers and assisting with the development and implementation of Human Resources policies and procedures.
This is an excellent opportunity to join a proactive and close knit team , where you will be given responsibility and autonomy within your role. Excellent interpersonal skills are required, as well as a flexible approach, some travel to other local sites will be required, however we do also provide hybrid working arrangements as well.
We have a new opportunity available in The City for an ambitious procurement professional looking for a new challenge at an early-to-mid point in their career.
We're seeking applications from Procurement & Commercial Officers, Category Managers, Procurement Specialists, Procurement Business Partners and Procurement & Commercial Managers.
You'll have strong experience managing areas of indirect category spend such as professional or corporate services (including HR), digital/IT, marketing, media, music licensing etc.
Your profile and background
- You'll have experience of working with a diverse internal stakeholder group to ensure successful commercial outcomes
- You'll have a basic knowledge of contract law and experience of working within cross functional unit teams to deliver procurement projects
- You will have first-class communication skills, and strategic sourcing and category management expertise and be commercially focused with the proven ability to consider total cost of ownership and deliver added value
This is a hybrid role with a charitable organisation requiring 2-3 days in the office each week (London, The City).
Please apply now for more details.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Please note, we review applications ongoingly until the closing date, so please do submit an application as soon as possible.
Assessment Day at our Bradford Support hub: 18th February 2026
Please note that this role requires full time training to be held at our Bradford offices, commencing 13th April for 8 weeks, which you would need to be available for.
We want to get to know you for the person you are, so please respectfully refrain from using any kind of any AI generated answers on the application form.
Job Description
Whether you have worked in Debt advice before or are looking for a new opportunity we can help you develop your skills and knowledge to join our Service Delivery team. If you are confident with numbers, can deliver excellent customer service and are compassionate, but emotionally resilient then this is the perfect role for you.
CAP celebrates the value of diversity and our aim is for our workforce to be as inclusive as possible as well as representing the communities we serve. With this in mind, we welcome and encourage job applications from people of all backgrounds. We particularly welcome applications from candidates from black and ethnic minority backgrounds. We are committed to continue building an environment that embraces diversity and includes all.
Salary and Progression
Trainee Debt Advisor starting salary of £25,810 with the opportunity to progress to a Debt Advisor role with a salary of £27,960 usually within 12 months. Further progression is available to a Senior Debt Advisor with a salary of £29,926, usually after 2 years (based on meeting necessary performance and development criteria).
After this there are manager and specialist roles that may become available to apply to for further career progression.
Location
Bradford Office based initially during training but with hybrid working split between home and our office available after completion of initial training. You can of course work from the office entirely if preferred.
As a Trainee Debt Advisor you will complete a comprehensive programme of classroom training, exams and on the job sign off to equip you to be able to bring expert advice and support our clients in their journey to becoming debt free.
Once you step into one team, you will be working in a fast paced, but rewarding environment. As a debt advisor you will be creating bespoke advice, crafted to help each client gain greater control over their finances. Whether it is negotiating with creditors, or reassuring a distressed caller, as a debt advisor you’ll be demonstrating the highest standard of service, demonstrating both expertise in knowledge but also genuine care for those we are working with.
What a Debt Advisor does:
-
Build budgets to support clients in managing their finances
-
Create tailored advice plans to give suitable options to become debt free
-
Negotiate with creditors to create a sustainable payment plan and stop further debt collection
-
Resolve client queries over phone, email and sms
-
Working with partner churches in running their local debt centres
See full accountabilities below
Rewards & Wellbeing
-
CAP 6.5% employer pension contribution (increasing to 10% based on your personal contributions)
-
34 days annual holiday (including flexible bank holidays), increasing by a day per year up to 39 days
-
2 paid Mental Health days and up to 5 Family Emergency Care leave days per year
-
Paid 'Revive' days to take time out with your team during the year
-
Enhanced paid sickness, maternity, paternity and adoption leave
-
Access to Employee Assistance Programme
-
Hybrid working
-
Flexitime from completion of training (start/finish earlier or later in the day, accrue extra time off & achieve that work/life balance!)
-
Free annual eye tests
-
Plus many more!
Responsibilities
-
Complete the Debt Advisor classroom training course
-
Create a client budget from information gathered by local CAP staff, reviewing documentation, identifying further queries and applying guidance to expenditure
-
To advise clients on their best options to deal with their financial difficulties. This includes formulating a strategy to become debt free, as well as broader advice relevant to their financial situation
-
Pass Stage 2 sign off for advice creation
-
Identify potential enforcement action against clients, negotiating with creditors to establish sustainable plans for repaying debts (or holding further enforcement action)
-
Complete Phone training and achieve sign off for call handling
-
To deal with client and creditor queries as they arise through the various communication methods available; including phones, post, emails and SMSs
-
Amend and update client budgets with changes to their circumstances and identify when a change of circumstance impacts a clients route option
-
Pass Stage 1 sign off for budget amendments
-
To demonstrate patience and resilience whilst helping clients with multiple complex needs, ensuring that CAP continues to deliver the very best for the very least
-
To proactively manage clients’ cases toward a debt free conclusion, completing workflow tasks as required and complying with CAP’s Debt Help Policy and Procedures at all times
-
To liaise with and work alongside other Service Delivery teams
-
To communicate with the CAP debt coaches regarding the status of their client’s cases
Measurable Outputs:
-
Achieve a Pass in the required exams to complete the Debt Advisor training course
-
Achieve Stage 1 sign off within 6 months of starting the role
-
Achieve Stage 2 sign off within 12 months of starting the role
Culture
-
Clearly live out and embrace the cultural values of CAP.
-
Clearly demonstrate a heart and passion for the charity.
-
Sincere acceptance, understanding and practice of the Christian ethos and purpose of the charity.
Other responsibilities include:
-
Being willing to pray with staff and fully engaged with our Christ-centered culture.
-
Encouraging friends, family and other contacts to support the charity through the Life Changer programme and other fundraising initiatives.
-
Attending annual CAP staff conferences.
-
Completing all compulsory CAP training within given timescales.
-
This role falls within the scope of the FCA’s conduct rules, and you will be provided with training as to how these apply to the role. It is your responsibility to ensure that you follow these conduct rules.
The above job profile is a guide to the work you may be required to undertake but does not form part of your contract of employment. It may change from time to time to reflect changing circumstances.
Christian commitment:
-
The candidate must be able to give both verbal assent to and practical demonstration of Christians Against Poverty’s Statement of Faith and Core Values.
-
Must be able to actively participate in prayer and worship, whether individual, small group or corporately, as an expression of their own personal faith and in line with CAP’s Statement of Faith.
All adults working in or on behalf of CAP have a responsibility to safeguard and promote the welfare of children and adults. This includes:
-
A responsibility to ensure a safe environment in which CAP services can be delivered.
-
Identifying children and adults where there may be safeguarding concerns.
Following the CAP Safeguarding policy in addressing any concerns appropriately.
Skills required
-
Excellent communication, both verbal and written
-
Able to quickly analyse complex situations to find the best solution
-
Confident computer user, able to quickly gather and accurately record information
-
A confident, quick learner with a capacity for large workloads
-
High emotional resilience. Able maintain wellbeing whilst dealing with sensitive and highly emotive client circumstances
-
Strong numerical skills
Educational requirements
- A Level education or equivalent