Service management jobs

Specialist Support Worker - Co-Production Lead

We're looking for a kind, compassionate and resilient Specialist Support Worker to join our homelessness Social Care Service in Tower Hamlets.

£29.073 per annum, working 40 hours per week.

Want to feel valued? You'll feel at home here.

Our benefits include:

Annual leave increasing up to 30 days with length of service
Free DBS
Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
Fully paid induction programme and further training
ILM courses and Apprenticeship Programmes
Cycle to work scheme
Employee Assistance Programme for 24-7 confidential support
Online wellbeing resources
A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:

Support customers with job searches and employment search as well as support with completing job applications and CVs
Carrying out holistic assessments of new customers which incorporate relevant statutory referral information
Conducting regular key work sessions that are innovative and engaging in order to achieve Support Plan goals
Key-working the most complex service-users with particular needs aligned with the post holder's specialism - Co-Production
Create support plans for providing appropriate services based on on-going assessment and reflecting the services and resources available to enable customer to progress in their recovery
Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'
Provide support and access to relevant services to enable customers to continue their recovery and empower customers to self-manage their medication regimes through individual re-enablement programmes and informed decision making

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:

Embraces a Psychologically Informed approach
Is capable of maintaining unconditional positive regard
Views challenging behaviour as a support need.
A strong specialist support worker with excellent interpersonal skills
Socially adept, networks widely, well connected in sector, influential
Approachable, open & professional behaviour
At ease in directing others, is assertive and independent minded, will challenge others, and skilled in resolving conflict
Drives change, enjoys dynamic diverse environments and demonstrates entrepreneurialism, creativity and innovation
Demonstrates significant confidence and high levels of self-esteem
Demonstrates significant levels of emotional resilience and a positive attitude
Is respectful, articulate and sensitive in style of communication
Is passionate and enthusiastic about the business
Is motivated towards excellence and improvement of personal performance with a can do attitude
Is Customer focussed
We welcome applications from individuals with lived experiences of using services
What you'll bring:

Essential:

Up to NVQ Level 3 or equivalent in a relevant area (e.g. psychology, Health and Social Care, Mental Health) OR experience in the social care/charity sector.
Experience building and develop strong professional partnerships with external providers aligned to their specialism
Desirable:

2-3 years experience providing targeted recovery focussed support to individuals with needs around trauma, mental health, substance use and dual diagnosis.

For our full job description please visit our website

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

We are looking for a friendly, organised and professional Receptionist to join the Front Office Team at TreeHouse School, part of Ambitious about Autism.

This is a key front-facing role, providing a high-quality reception and administrative service for both the school and the wider organisation. You will often be the first point of contact for parents, visitors, staff and external partners, helping to create a welcoming, safe and well-organised environment.

If you enjoy supporting others, managing a varied workload and working in a values-driven organisation that makes a real difference to children and young people, we would love to hear from you.

Reception and front office duties

• Provide a professional, welcoming and efficient reception service
• Act as the first point of contact for internal and external telephone calls
• Answer and transfer calls accurately, taking and relaying messages as required
• Welcome, sign in and direct visitors in line with safeguarding procedures
• Ensure the reception area is safe, tidy, welcoming and well-organised at all times
• Maintain accurate signing-in and signing-out procedures for visitors

Administrative and office support

• Open, log and distribute incoming post in a timely manner
• Log incoming cheques and ensure appropriate handling
• Manage outgoing post and arrange special or courier services when required
• Support stationery and supplier management, including weekly stock checks
• Place orders and process invoices in line with financial procedures

This is a fantastic opportunity to work for a forward-thinking organisation with the interests and wellbeing of autistic children and young people at its core.

For further details on how you can make a difference and find out what we have to offer, please see our recruitment pack. Please also note the role may close before the advertised deadline.

If you have any questions about the role or would like to have a confidential call, please contact Stephen Vickers.

Ambitious about Autism is committed to fostering equity, diversity, and inclusion at every level of our organisation. We warmly welcome applications from all qualified candidates, valuing the diverse backgrounds, experiences, and perspectives they bring. We encourage applications from individuals regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender identity or expression, marital or civil partnership status, pregnancy or parental status, disability, or age.

Our recruitment process promotes equal opportunities, and we are committed to providing reasonable adjustments for candidates with disabilities or additional needs throughout the recruitment process. Please contact our Recruitment Team for accommodations. We recognise disability as a physical or mental impairment that significantly and long-term affects a person's ability to perform day-to-day activities, as defined by the UK Equality Act 2010. All applications will be considered solely on merit, aligned with our mission to support autistic children and young people.

Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.

The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.

Job Title:  Head of Transformation

Department:  Fundraising and Development

Reports to:  Director of Fundraising and Development

Direct reports: None

Location: Lingfield, Surrey

Salary: £65,000 per annum

Hours:  37 hours per week, Monday to Friday

Contract: Permanent

Closing Date:  13th February 2026

Young Epilepsy is committed to safeguarding and protecting all children and young people who access sour services.

As part of our safer recruitment process, online searches will form part of this process. 

An Enhanced Disclosure with relevant Barring Service checks and full referencing will be required before employment can commence.

Your Role

Young Epilepsy is on a bold journey to become a truly technology-enabled charity, harnessing digital innovation to transform the way we work, the services we offer, and the way we engage with supporters, partners, and young people. This role will be at the heart of shaping that future.

As Head of Transformation, you will lead and deliver our five-year transformation strategy, turning ambitious plans into tangible results. You’ll be a senior change leader who can bridge strategy and execution, ensuring that digital adoption, innovation, and cultural change are embedded across the organisation.

You’ll work closely with our Strategy Steering Group and collaborate across Fundraising, Voice & Support, Research, Marketing, and Operations to ensure every part of Young Epilepsy benefits from a more connected, data-driven, and future-ready approach.

This is a rare chance to make a measurable difference to the lives of young people, while building the digital capabilities of a growing UK charity.

We’re looking for someone with a proven track record of delivering strategic programmes, demonstrating expertise in transformation management and cultural change. The ideal candidate will be a visionary, with exceptional collaboration and communication skills.

 What we need from you

You are an inspiring, strategic leader who combines vision with delivery. You have a track record of leading transformation programmes that deliver real, measurable change, ideally within a charity, public sector, or mission-driven organisation. In the role you will:

• Lead and deliver the overall 5-year transformation strategy ensuring programmes are on time, on budget, and deliver measurable impact.

• Turn vision into action — translating strategic goals into practical, deliverable projects that improve reach, efficiency, and outcomes.

• Champion a digital-first culture — embedding technology, data, and AI into service delivery, supporter engagement, and operational processes.
• Analyse current business processes to identify opportunities for automation, simplification and improved impact
• Develop plans to implement and drive organisational change, including adoption of digital and the use of AI
• Collaborate with programme managers and cross-functional teams to ensure projects align with strategic objectives, resources are used efficiently, and capacity is maximised

• Develop a monitoring and evaluation framework, to track progress, measure success and inform continuous improvement.

• Lead change management, supporting teams through transformation and building internal capability for innovation.
• Identify and mitigate risks and obstacles that may impede the success of the strategy

 Your benefits

• Comprehensive training and professional development opportunities
• Generous annual leave
• Occupational pension scheme
• Subsidised dining room
• Your Rewards, giving you access to nationwide discounts and benefits
• Free parking on site
• We are accessible by bus, by train via the East Grinstead branch of the Oxted Line and by car

About us

Epilepsy can be one of the most frightening and isolating conditions a child can experience. The loss of any sense of safety, trapped in an unpredictable world, not knowing when their next seizure will happen, where it will happen, who will be there and if they will be hurt.

Living in this unpredictable world takes its toll on a child’s physical and mental health, as well as impacting their education and social life. It can limit opportunities for the rest of their life.

Children with epilepsy have a right to be heard. We are here for them.

Together we can create a society where children and young people with epilepsy have a voice and can live happy, fulfilled lives. Through research that improves diagnosis and treatments, campaigning for children’s rights, and providing innovative tools, information, and practical support for living day-to-day life.

 No agencies please 

Young Epilepsy strives to employ people that reflect the community it serves; therefore, applications from minority groups and people with disabilities are particularly welcomed.
Young Epilepsy is the operating name of the National Centre for Young People with Epilepsy. Registered Charity No: 311877 (England and Wales).

If you do not hear anything within two weeks of the closing date, please assume you have been unsuccessful.  We reserve the right to close the job advert earlier than publicised should we receive a high volume of interest. 

Young Epilepsy is the operating name of the National Centre for Young People with Epilepsy. Registered Charity No: 311877 (England and Wales).

Location: Contracted to our Peterborough office with the flexibility for hybrid working
Salary: £25,500 - £27,500 depending on experience
Contract Type: Permanent
Full time: 37.5 hours per week (Monday – Friday)
Benefits: We want all our employees to feel valued and engaged and are committed to offering a positive working culture along with a good work-life balance. As well as ensuring we pay our employees fairly, we offer the following benefits: Flexible working, Generous annual leave, Private Medical Insurance, including dental and optical, Pension Scheme, Sick Pay, Death in Service, Employee Assistance Programme, Bike Loan Scheme, Cycle2Work Scheme, Eyecare, Discount Portal.

Closing date: Wednesday 4 February 2026. We may extend the advert, but please apply as soon as possible.

Telephone interviews will be held week commencing 9 February 2026

Interviews will be held week commencing 16 February 2026 in our Peterborough office

No agencies please

Be a part of an energetic and vibrant team who are driven by the desire to improve the lives of people living with kidney disease. Our vision is the day when everyone lives free from kidney disease.

The supporter engagement officer will deliver exceptional, personalised telephone engagement with supporters, donors, event participants and prospects. You will lead on inbound and outbound fundraising and stewardship calls, strengthening supporter relationships, generating income, and ensuring every caller feels valued, informed and motivated to continue supporting our work.

With experience of working in a telephone fundraising or telephone-based customer service role, you will have an understanding of fundraising principles and donor stewardship practices.

A keen eye for detail is essential as the role will involve database management whilst supporting a busy, successful fundraising team, ensuring donors and their gifts are accurately acknowledged, recorded on the database to enhance the supporter experience.

If you are interested in the position, please complete the online application form and submit together with your CV.

We are committed to providing equal opportunities for everyone and encourage applications from all sections of the community.

About Kidney Research UK:

Kidney Research UK is the leading charity in the UK focused on funding research into the prevention, treatment and management of kidney disease. Our vision is the day when everyone lives free from kidney disease and for more than 60 years the research, we fund has been making an impact. But kidney disease is increasing as are the factors contributing to it, such as diabetes, cardiovascular disease and obesity, making our work more essential than ever.

At Kidney Research UK we work with clinicians and scientists across the UK, funding and facilitating research into all areas of kidney disease. We collaborate with partners across the public, private and third sectors to prevent kidney disease and drive innovation to transform treatments.

Over the last ten years we have invested more than £71 million into research. We lobby governments and decision makers to change policy and practice to ensure that the estimated 7.2 million people living with all stages of kidney disease in the UK have access to the most effective care and treatment, and to make kidney disease a priority.

Most importantly, we also work closely with patients, ensuring their voice is heard and is at the centre of everything we do, from deciding which research to invest in to how we plan our priorities and our work across the charity.

Those patient contributions are vital, always helping us and our partners to understand what life is like with kidney disease, always ensuring we see the patient behind the treatment and always reminding us that behind every statistic and every number is a person – the patients and the carers who inspire our mission and push us forward to make a difference and change the future of kidney disease.

You may also have experience in the following: Supporter Engagement Officer, Fundraising Officer, Donor Engagement Officer, Supporter Care Officer, Fundraising & Stewardship Officer, Donor Relations Officer, Telephone Fundraising Officer, Supporter Services Officer, Individual Giving Officer, Donor Stewardship Officer, Supporter Experience Officer, Charity Fundraising Executive, Fundraising & Engagement Officer, Supporter Development Officer, Fundraising Customer Service Officer, Charity, Charities, Third Sector, Not for Profit, NFP, etc.

REF-226 232

We are Recruiting for Development Officers in Greater Manchester, Merseyside and Lancashire. 

Join Inclusive North to deliver The Phoenix Way programme and help drive meaningful, community-led change. As a Development Officer, you’ll play a vital role in growing partnerships, strengthening funding opportunities, and amplifying the voices of marginalised communities.

This is an exciting opportunity to work within a collaborative organisation where innovation and impact sit at the heart of everything we do. You’ll support partnership development, coordinate projects, and contribute to capacity-building activities that ensure the long-term sustainability and growth of TPW’s mission. Working closely with a passionate team and diverse stakeholders, you’ll help shape initiatives that create lasting social impact and strengthen local funding ecosystems.

If you’re motivated by purpose, thrive in collaborative environments, and want your work to make a real difference, this role offers the chance to grow, lead, and contribute to meaningful change.

We are recruiting for: 

X1 FTE Development Officer in Lancashire (Inclusive North)

X2 FTE Development Officers in Greater Manchester. (GMECN)

X1 FTE Development Officer for Merseyside & Cheshire (One Knowsley) 

The aplication window is open unti 2nd February, but we hold the option to close the window earlier depending on the number of applicants.

What We Offer: 

Salary of £32,115 

Pension: 5% Contribution 

How to Apply?

Please send your CV, along with a covering letter, no more than 2 sides of A4 (Font Size: 12) OR:​​

A CV or a short video (no longer than 5 minutes long) answering the following question:

​ What excites you most about this role, and how is it directly connected to your skills and experience? (Consider the requirements of the specification, as found below.

Support Worker

We're looking for a kind, compassionate and resilient Support Worker to join our Mental Health Social Care Service in Flying Angel, Newham.

£28,808.00 per annum, working 40 hours per week.

Want to feel like you're making a difference? You'll feel at home here.

Our benefits include:

- Annual leave increasing up to 30 days with length of service

- Free DBS

- Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card

- Fully paid induction programme and further training

- ILM courses and Apprenticeship Programmes

- Cycle to work scheme

Support Workers will provide support to customers to help them develop their life skills, which they require to meet their assessed needs. In some cases, this will include providing physical, domestic, emotional and social care. They will work with customers to promote social inclusion and alongside other members of the team to promote independent living, encouraging customers to maximise their skills and choices.

What you'll do:

- Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation

- Participate in the support planning and risk management, as facilitated by the lead Support Worker

- Carry out security duties to ensure the safety of the customers and premises

- Monitor the CCTV throughout the shift

- Enable customers to make full use of community facilities by providing support as directed

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:

- Exudes a warm friendly presence and open behaviour

- Prefers working as part of a group or team

- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement.

- Flexible

- Open to feedback and self development

- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement.

- Ability to cope positively with challenging and diverse behaviour

Trusts and Foundations Assistant

If you’re values‑driven, curious and eager to grow your fundraising career, we’d love to hear from you.

Location: London or Manchester or Whitley Bay

Salary: £26,557 - £30,057

Closing Date: 08 February, 2026

Employment Type: Permanent

Hours per week: 37.5

About the Role

Join us as our Trusts and Foundations Assistant and help secure the funding that transforms young lives. You’ll support a high‑performing team by managing a portfolio of 4‑ and 5‑figure funders, writing clear and compelling applications and reports, and helping build a pipeline of new trust prospects. Organised and proactive, you’ll keep accurate records using Raiser’s Edge and Altrata, meet tight deadlines, and support wider fundraising activity, including events and donor visits.

This is a fantastic opportunity for someone with strong writing skills, excellent attention to detail and a genuine passion for making a difference. 

In this role, you will:

• Manage a portfolio of 4‑ and 5‑figure trust funders and maintain strong, positive relationships.

• Write clear, accurate and compelling funding applications and reports.

• Deliver tailored annual mailings to trusts giving up to £3,000.

• Research new trusts and foundations to support pipeline growth.

• Maintain accurate funder records using Raiser’s Edge, Altrata and internal systems.

• Support wider Philanthropy & Partnerships activities, including events and funder visits.

• Work to annual income targets and team KPIs with strong organisation and time management.

• Collaborate across teams to gather information and support shared fundraising goals.

About You

You are an organised, proactive and motivated individual with strong communication skills, excellent attention to detail and a genuine desire to grow your fundraising career. You manage deadlines confidently, produce accurate written work, maintain high quality CRM records and research new funding opportunities with curiosity and initiative. You are a team player who stays calm under pressure, delivering consistently high quality work and contributing positively to shared goals. You possess experience in writing applications, supporting funder relationships or using CRM systems.

What You’ll Receive

• Tailored training and development

• Flexible working options where suitable

• 26 days annual leave, rising with service

• Family‑friendly leave policies

• Pension scheme with employer contributions up to 7%

• Employee Assistance Programme with 24/7 GP access

• Discounts across retail, travel, food, fitness and more

• Cash health plan for you and your family

• Death‑in‑service benefit

• Access to legal and practical support

Safer Recruitment

Depaul UK is committed to fair and inclusive recruitment, and we welcome applications from people of all backgrounds. If a role requires it under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, we will carry out the appropriate Disclosure & Barring Service (DBS) check. We only look at information that is relevant to the role, and a criminal record will never be treated as an automatic barrier to employment. All DBS information is handled sensitively, confidentially and in line with the DBS Code of Practice, and we encourage applicants to discuss any concerns with us openly.

About Depaul UK

In the 1980s, high unemployment and steep inflation was contributing to a shocking rise in youth homelessness across London. Thousands of young people were sleeping rough every night, with many areas notoriously dubbed “cardboard cities” due to the visible rise in street homelessness. Appalled by the scenes playing out across the capital, a group of people came together to tackle the challenge head on. Led by Cardinal Basil Hume and Mark McGreevy OBE, in 1989 Depaul UK was born.

What began as a single housing project in North London soon expanded across London, Greater Manchester and the North East of England. Today, Depaul UK provides accommodation, prevention and support services to thousands of marginalised young people across the UK each year.

As our name suggests, the work of Depaul UK has been inspired by St. Vincent de Paul – a man who devoted his life to helping vast numbers of people throughout the 17th century. St. Vincent de Paul’s belief in the intrinsic worth of all people and his commitment to taking bold action remain central to our values today. Depaul UK now forms part of a family of Depaul charities around the world. We each focus on the specific challenges in our own countries, but we’re united by our shared values and mission to end homelessness. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

The Fundraising Officer will play a key role in the Fundraising and Communications team driving income from Events & Community as well as assisting with wider income generation and supporter care activities.

We are a small but mighy team at Doctors of the World UK. Our vision is of a world in which people affected by war, natural disasters, disease, hunger, poverty, or exclusion get the healthcare they need. As well as running medical programmes across the globe we also support people excluded from healthcare in the UK and advocate for their rights. 

Interviews will be held on Friday 20th February.

Annual Salary: £24,479
Working Hours: 35 hrs pw (Full-time)
Contract: 1 year fixed term
Based: Wythenshawe

We have recently secured a funding from Rank Foundation through their Time To Shine Leadership Programme and is looking for a suitable candidate for the role.

About the Programme: The Rank Foundation’s Time to Shine Leadership Programme (T2S) has been running for almost 15 years. Each year, Rank offers a grant to organisations to fund a full-time, paid Time to Shine candidate (known as a T2S Leader) to develop their leadership potential, skills and talent within a charity or social enterprise. For more info, please click on the link: Time to Shine – The Rank Foundation

What to expect: This is a 12 month programme where you will be a leading role in driving the Stepping Stones Fundraising Campaign forward whilst gaining valuable work experience and developing professional competency. You will also be part of the Time To Shine Programme peer support group of up to 10 other Leaders from other charities, guided and supported through the year by an experienced facilitator. You will be required to participate in Rank-led programme activities in a residential conferences throughout the year, which will include travel away from home and overnight stays (all expenses will be paid). These activities are a mandatory part of the programme.

About the Role: This role will be responsible for delivering impactful content that inspires and engages funders, corporate partners, and community supporters, building a strong and connected community to generate momentum for the campaign. The postholder will also inform, enhance, and implement our communications plan, offering strategic recommendations to continually enhance its effectiveness. Please see Job Description for more details and requirements.

Please note CVs will not be considered as part of your application for this position. Application and Demographic forms must be returned either via email or by post to Manchester Young Lives.

Please ensure you complete the final section of the application from, giving information as to how you meet the person specification. if you have any question on how to fill the application or question, please email us.

This post is exempt from the Rehabilitation of Offenders Act 1974.

The closing date for completed application forms is 9am Monday the 2nd of February 2026.

We're looking for a kind, empathetic and resilient Support Worker to join our Mental Health Service in Tower Hamlets.

£28,808.00 per annum, working 40 hours per week.

Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

Support Workers will provide support to customers to help them develop the life skills they require to meet the assessed needs of the customers of the service. In some services, this will include providing physical, domestic, emotional and social care. They will work with customers to promote social inclusion and alongside other members of the team to promote independent living, encouraging customers to maximise their skills and choices.

What you'll do:
* If a need arises, deliver all aspects of support to enable a customer to develop independent living skills as appropriate to the individual needs of the customer. In some services, this will include delivering personal and physical care as appropriate
* Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
* Participate in the support planning and risk management, as facilitated by the lead Support Worker
* Carry out security duties to ensure the safety of the customers and premises
* Monitor the CCTV throughout the shift

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:
* Exudes a warm friendly presence and open behaviour
* Prefers working as part of a group or team
* Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
* Flexible
* Open to feedback and self development
* Has a practical and logical mind and is naturally well organised
* Thrives on change and enjoys dynamic diverse environments
* Is confident with high levels of self-esteem
* Is respectful, articulate and sensitive in style of communication
* Is motivated towards excellence and improvement of personal performance with a can do attitude
* Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
* Ability to cope positively with challenging and diverse behaviour

What you'll bring:
Essential:
* NVQ Level 2 or equivalent or experience within charity/social care sector

Desirable:
* Relevant specialism experience

About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see our

Citizens Advice Wirral is a local charity supporting residents with a range of issues including benefits, debt, employment, housing and life challenges that affect health and wellbeing. We also campaign for change by influencing the policies and practices of organisations that impact our clients.

Our values shape everything we do – we are:
Open and Honest | Professional | Empowering | Non-judgmental | Approachable.
These values underpin our advice-giving, our research and campaigns, and how we challenge discrimination and champion equality.

We’re currently recruiting a Team Lead – Gambling Harms Reduction.

We are looking for an enthusiastic and motivated individual to join our Leadership team and drive the implementation of Wirral’s Strategy to Reduce Gambling – related Harms.   This exciting new role will work closely with stakeholders across the borough to ensure the delivery of the gambling harms strategy and associated action plan; using data and evidence to identify needs, monitor progress, and evaluate impact;  building strong partnerships across local authorities, the NHS, VCSFE organisations, and people with lived experience.

You will have strong project management skills, great interpersonal skills, be empathetic, resilient and be able to maintain effective working relationships with partners across the sectors.

Working for Citizens Advice Wirral has a range of benefits including:

• A generous holiday allowance of 25 days (rising to 30 days) plus bank holidays (pro-rata)

• Agile working and both home and office-based days (role dependent)

• Contributory pension scheme

• Access to our Employee Assistance Programme (EAP).

Ready to apply?
Find out more and apply via the Apply button.

This post is currently funded until 31st March 2027.

Closing date: Tuesday 10th February 5pm.

Interviews: will be held at our offices in Wallasey on Thursday 26th and Friday 27th February. 

Monday to Sunday - 5 days out of 7 - 24/7 Shared Rota - Waking Nights

Our Vacancy

Care Support Worker – Help People Live Their Best Lives Every Day 

Do you love making a difference? Are you the kind of person who brings warmth, energy, and compassion wherever you go? As a Care Support Worker at Peabody, you’ll be a vital part of someone’s journey—helping them live independently, confidently, and joyfully.

Whether it’s supporting with daily routines, encouraging hobbies, or simply being a kind presence, you’ll help people feel safe, heard, and empowered. This is a role where your care truly counts—and where every day brings new opportunities to brighten someone’s life.

What You’ll Do

• Support people with personal care, health needs, and daily living tasks
• Help individuals express themselves and make choices that matter to them
• Encourage hobbies, interests, and community activities
• Build strong relationships with families, friends, and professionals
• Work flexibly across services—including evenings, weekends, and overnight shifts
• Maintain accurate records and contribute to reviews and team meetings
• Promote health, safety, and uphold quality standards

What You’ll Need

• A kind heart and a compassionate mindset
• A sense of humour and a resilient attitude
• Great communication skills and a team spirit
• Willingness to work flexibly, including unsociable hours
• Respect for diversity and individual needs
• Ability to maintain accurate records and meet deadlines
• A satisfactory DBS check
• Experience in care or support (voluntary or paid) – desirable but not essential
• Care Certificate or NVQ Level 2 in Health & Social Care – desirable but not essential

What We Offer

• 25 days annual leave, plus bank holidays
• Two paid volunteering days each year
• Flexible benefits scheme and discount portal
• Life assurance at 4x your salary
• Up to 10% pension contribution
• Paid training and development opportunities
• Employee assistance programme
• Staff recognition schemes

Please Read Before Applying

This role requires an enhanced DBS check.

This role follows a 24/7 working pattern, which includes overnight shifts, weekends, and bank holidays. You’ll need to be flexible and ready to support people when they need you most.

If this sounds like we are right for you and you’d love to be part of Peabody, we’d like to hear from you.

Please apply now by submitting an anonymised CV and a short statement explaining why you’re the perfect fit for this role.

Closing Date: 2nd February 2026

Interviews will take place in person at Gallimore Lodge, Meesons Lane, Grays, Essex, RM17 5HR by no later than 13th February 2026. 

PLEASE NOTE: As an employer, Peabody does not provide sponsorship as a licenced UK employer.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Reporting To: Education Manager

Contract Type: Permanent

Location: Loughborough

Salary: £24,735 - £28,345 per annum pro rata

(Equivalent to £13,192 to £15,117 for 20 hours a week)

Working Hours: 20 hours a week

About Us:

We support young people who have been forced to flee their home country, because of war, persecution, or trafficking. We provide a safe home, education and therapeutic care that enables them to fulfil their potential and become thriving members of the community.

Role Overview:

We are seeking a passionate and dedicated ESOL Teacher to join our team. The successful candidate will deliver high-quality ESOL English, Maths, and ICT education to young people, helping them reach a standard where they can access local college courses. This role involves supporting volunteers, directing Learning Support Assistants, and contributing to curriculum development.

Key Responsibilities:

• Deliver creative and engaging ESOL English, Maths, and ICT lessons.
• Support and direct volunteers and Learning Support Assistants.
• Plan, review, and develop curriculum programmes.
• Maintain student records and contribute to education reports.
• Ensure safeguarding procedures are followed.
• Communicate effectively with team members and external partners.
• Support the holistic development of each young person.

Personal Specification:

Education and Qualifications:

• Relevant teaching qualification (Desirable)
• Willingness to work towards a CELTA qualification (Essential)

Experience:

• Teaching experience (Essential)
• Experience delivering ESOL programmes (Desirable)
• Experience with unaccompanied asylum-seeking and trafficked young people (Desirable)
• Experience in lesson planning and developing Schemes of Work (Essential)

Knowledge and Skills:

• Understanding of inclusion and differentiation strategies (Essential)
• Professional understanding of safeguarding (Essential)
• Ability to plan and deliver effective lessons (Essential)
• Excellent personal organisation and attention to detail (Essential)
• Strong verbal and written communication skills (Essential)
• Ability to manage multiple tasks and meet deadlines (Essential)

Personal Attributes:

• Alignment with Baca’s values and mission (Essential)
• Genuine concern for young asylum seekers/refugees (Essential)
• Resilience and ability to work under pressure (Essential)
• Commitment to safeguarding and promoting welfare (Essential)
• Proactive and willing to take initiative (Essential)
• Ability to work creatively and collaboratively (Essential)

Other Requirements:

• Enhanced DBS check (Essential)
• Adherence to all organisational policies and procedures (Essential)

How to Apply:

If you are passionate about making a difference in the lives of young asylum seekers and meet the above criteria, we would love to hear from you. Join us in making a positive impact and helping young people build a brighter future!

Applicants will be shortlisted and interviewed as and when applications are received.

Please note: We do not offer sponsorship for this role.

Floating Support Worker

This is an opportunity for someone compassionate and driven to make a real impact, supported by training and reflective practice.

Location: Middlesbrough (NE)

Salary: £24,781

Closing Date: 01 February, 2026

Employment Type: Permanent

Hours per week: 37.5

About the Role

This role focuses on helping adults with complex needs remain securely housed and build stability through proactive, trauma‑informed support. You’ll form strong, trusting relationships; provide practical guidance around housing, benefits, health and meaningful activities; and work flexibly with SHAP and RSAP providers to keep people engaged and moving forward. Using a strengths‑based approach and the principles of Acceptance and Commitment Therapy, you’ll help clients increase confidence, resilience and independence while ensuring support is personalised and accessible. 

As Floating Support Worker at our new service in Middlesbrough, you’ll collaborate closely with housing, health, substance‑use and community partners to deliver coordinated, high‑quality support, advocating for clients and challenging barriers when needed. Accuracy in record‑keeping, safeguarding awareness, and the ability to problem‑solve in fast‑paced community settings are essential. This role suits someone solutions‑driven, compassionate and confident working independently—including occasionally during unsocial hours—while staying grounded in dignity, inclusion and client‑led practice. 

 In this role, you will:

• Provide trauma‑informed, person‑centred support to adults with complex needs in supported accommodation.
• Build trust and engage flexibly to help clients sustain tenancies and prevent repeat homelessness.
• Support clients with housing, health, finances, benefits and meaningful activities.
• Use ACT‑based approaches to build resilience, confidence and psychological flexibility.
• Work closely with SHAP/RSAP providers and multi‑agency partners for coordinated support.
• Advocate for clients and challenge barriers within local services and systems.
• Accompany clients to appointments and maintain accurate, timely records on In‑Form.
• Uphold safeguarding, professional boundaries and safe lone‑working practices.

About You

You’ll bring the ability to engage quickly with adults facing homelessness, mental ill health or substance use, using clear communication, focused support planning, strong risk‑assessment skills and accurate digital record‑keeping to help people sustain tenancies and access the services they need. Working confidently with accommodation providers and multi‑agency partners, you’ll adapt your approach to each person, applying trauma‑informed, strengths‑based practice with resilience, professionalism and strong safeguarding awareness. We’re looking for evidence of supporting people with complex needs (including lived experience), understanding tenancy risk, practising safe lone‑working and demonstrating inclusive, solutions‑focused behaviour in community‑based settings.

What You’ll Receive

• Tailored training and development
• Flexible working options where suitable
• 26 days annual leave, rising with service
• Family‑friendly leave policies
• Pension scheme with employer contributions up to 7%
• Employee Assistance Programme with 24/7 GP access
• Discounts across retail, travel, food, fitness and more
• Cash health plan for you and your family
• Death‑in‑service benefit
• Access to legal and practical support

Safer Recruitment

Depaul UK is committed to fair and inclusive recruitment, and we welcome applications from people of all backgrounds. If a role requires it under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, we will carry out the appropriate Disclosure & Barring Service (DBS) check. We only look at information that is relevant to the role, and a criminal record will never be treated as an automatic barrier to employment. All DBS information is handled sensitively, confidentially and in line with the DBS Code of Practice, and we encourage applicants to discuss any concerns with us openly.

About Depaul UK

In the 1980s, high unemployment and steep inflation was contributing to a shocking rise in youth homelessness across London. Thousands of young people were sleeping rough every night, with many areas notoriously dubbed “cardboard cities” due to the visible rise in street homelessness. Appalled by the scenes playing out across the capital, a group of people came together to tackle the challenge head on. Led by Cardinal Basil Hume and Mark McGreevy OBE, in 1989 Depaul UK was born.

What began as a single housing project in North London soon expanded across London, Greater Manchester and the North East of England. Today, Depaul UK provides accommodation, prevention and support services to thousands of marginalised young people across the UK each year.

As our name suggests, the work of Depaul UK has been inspired by St. Vincent de Paul – a man who devoted his life to helping vast numbers of people throughout the 17th century. St. Vincent de Paul’s belief in the intrinsic worth of all people and his commitment to taking bold action remain central to our values today. Depaul UK now forms part of a family of Depaul charities around the world. We each focus on the specific challenges in our own countries, but we’re united by our shared values and mission to end homelessness.#INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.