• Are you looking for volunteer roles ?

    Go to volunteering section

1,292

Service management jobs

Job Alerts On

Get job alerts sent straight to your inbox.

By clicking 'Create alert' you agree to the Terms and Conditions applicable to our service and acknowledge that your personal data will be used in accordance with our Privacy and Cookie Policy and you will receive emails and communications about jobs and career related topics.

You will now get the latest from this search sent to your inbox.

You can manage your job alerts by clicking here:

Closing in 3 days
Royal British Legion, Southwark, London (On-site)
£43,136 to £46,272 per annum (Inclusive of London Supplement)
Posted 1 week ago
Closing in 3 days
Prospectus, London (Hybrid)
£40,517 - 47,377 per year
Posted 1 week ago
Springfield Church, Wallington (On-site)
£16,000 per annum (£32,000 pro rata)
Posted 1 day ago
Learning with Parents, Old Market, Bristol (Hybrid)
£33,000 - £37,720 per year
Posted 2 weeks ago
TuVida, Bridgend (Hybrid)
£24,285.69 - Pro Rata
are you an experienced carers wellbeing worker looking to join an exciting charity organisation
Posted 4 days ago Apply Now
Closing in 4 days
Sheldrick Wildlife Trust UK, Billingshurst (On-site)
£26,000 per year
Seeking a motivated, detail-oriented individual, who's passionate about communicating with people, to join Sheldrick Wildlife Trust UK
Posted 1 week ago Apply Now
Closing in 2 days
The Bureau of Investigative Journalism, Shoreditch (Hybrid)
£43,000 - £48,000 per year
Posted 2 weeks ago
Page 42 of 87
Royal British Legion
Southwark, London (On-site)
£43,136 to £46,272 per annum (Inclusive of London Supplement)
Permanent
Job description
About The Role

We’re looking for a highly experienced and motivated Supporter Care Manager to lead our brilliant Supporter Care Team. In this role, you’ll make sure every supporter who contacts us receives a positive, professional, and memorable experience. From handling donations and enquiries to managing complaints and ensuring we meet our service standards, you’ll take ownership of delivering a high quality service that makes a real difference to how people feel about supporting us.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

You’ll oversee the day-to-day running of the Supporter Care function, driving efficiency, consistency, and care in everything we do. Working closely with colleagues across fundraising and beyond, you’ll help refine our processes, improve supporter journeys, and ensure feedback is acted on. It’s a role that combines leadership, strategy, and hands on delivery, perfect for someone who enjoys variety and isn’t afraid to challenge the status quo to make things better.

As a people-focused manager, you’ll build a supportive and inclusive environment where every team member can grow and thrive. You’ll lead by example, ensuring your team feels motivated, empowered, and clear on how their work contributes to the wider success of the organisation.
If you’re passionate about delivering outstanding customer care, love motivating others, and want to use your skills to lead a team that truly makes a difference, we’d love to hear from you.

You will be contracted to our London hub with a minimum expectation of two days per week working in person at the Hub and flexibility for working remotely/at home when not on site.

Employee benefits include -

- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Generous pension contributions, with Employer contributions ranging from 6% to 14%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!

For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
Posted on: 19 January 2026
Closing date: 03 February 2026 at 00:00
Job ref: 0816
Tags: Fundraising