Service management jobs

Age UK is recruiting for an experienced Direct Marketing Manager (Acquisition) who understands multi-channel acquisition programmes and has a deep knowledge of face-to-face fundraising.

Face to face fundraising remains one of our essential supporter acquisition channels. When done well, it builds trust, sparks emotional connection and creates long term relationships that fund our vital services.

This is an exciting and critical role in Age UK's Individual Marketing team that will be responsible for the delivery of the Acquisition strategy and programme to recruit new financial supporters through creating exciting propositions that provide our target audiences with compelling reasons to donate.

Individual Marketing is a key component in Age UK's income generation strategy, with ambitious growth projected by 2030 - this role will be crucial for achieving this.

We operate a hybrid-working model, a blend of home and office working. This role will include regular days working from our London office - currently once a week on a Thursday and may involve occasional travel for meetings and events. Travel costs to the London office are the responsibility of the postholder and are not covered by the charity.

Must haves:

The below competencies will be assessed at the indicated stage of the recruitment process: Application = A, Interview = I, Test = T, Presentation = P

Experience
* Demonstrate a solid foundation of experience within the Acquisition Direct Marketing discipline across offline and online channels with single and multiple product journeys. A, I
* Proven experience of recruiting new supporters via face-to-face campaigns A, I
* Proven financial planning experience, including reforecasting and budget-setting, with a history of strategic decision making when building forecasts A, I
* Experience of using data and insight to drive performance optimisation and improvement A, I
* Ability to manage several priorities within a fast-paced environment, working on several projects concurrently with many internal and external stakeholders, and the ability to ensure they are delivered on time and within budget. A, I

Skills and knowledge
* Clear communication and interpersonal skills, with the ability to work with people at all levels I
* Ability to work on own initiative as well as part of a team  I
* Confident proactively finding solutions in complex situations, navigating different stakeholder needs and expectations  I
* Highly organised and ability to manage a range of competing priorities at the same time  I, T
* An understanding of acquisition programmes and how to reach and convert target audiences to provide the best lifetime value  A, I
* Excellent project management skills  A, I, T
* Strong numerical and analytical skills  I, T
* Ability to critically assess concepts and copy based on fundraising best practice, in order to meet income targets  A, I, T
* Proficient in the use of MS Office applications, particularly Excel and Word  T

Great to Have's:
The below competencies will be assessed at the indicated stage of the recruitment process:
Application = A, Interview = I, Test = T, Presentation = P

Experience

* Experience of line management and performance management  A, I

Skills and Knowledge
* Knowledge of the function of a Fundraising or Income Generation division, and the role of Individual Giving within this A, I

What we offer in return

• Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
• Excellent pension scheme, life assurance, Health cashback plan and EAP
• Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
• Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
• Blue Light Card Scheme
• You Did It Awards - recognition awards from £100-250
• Many additional benefits

Additional Information

Supporting statements and anonymisation

Candidates are expected to provide a supporting statement that explains how they meet the competencies annotated with an 'A' in the job description, to assess suitability for the position. Age UK acknowledges and accepts that AI may be used to support the application; we do expect candidates to personalise experience, knowledge and skills and failure to do so, may result in your application being rejected.

Please submit a Word version of your CV as it will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements and heavily formatted CVs. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.

Equal opportunities & Disability Confident Scheme

Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. Age UK is a Disability Confident Scheme employer. Due to high numbers of applications received, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.

Reasonable adjustments

Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.

Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.

For a full list of benefits please visit our website.

The Counselling Administrator role is key to SEL Mind's exciting new counselling service for Black residents of Southwark, delivered as part of the wider Southwark Wellbeing Hub. This part-time role (2.5 days / 18.5 hours per week) will play an important role in the Wellbeing Hub's provision to the Black community, expanding equitable access to culturally-appropriate support.

As Administrator, you will provide front-line support to clients wishing to access the service, screening them, ensuring accurate appointment scheduling, providing information and signposting to other support services as necessary. You'll work closely with the Counselling and Outreach Coordinator to keep up-to-date on other community organisations providing access to relevant, de-colonial approaches to mental health support.

The main working site is a community centre in SE5, and the role is at least one day per week in person. You will play a vital role in delivering an efficient, well-run service. Communication and partnership working is vital, so you should be highly organised and able to work independently but collaboratively. 
The role will involve:

• Managing the Southwark Wellbeing Hub Counselling inbox and phoneline (along with the Counselling and Outreach Manager)
• Maintaining the schedule of counselling sessions and Counsellor group supervision, including client appointment reminders and re-scheduling as needed
• Providing clients with light-touch support by telephone and email
• Collecting and recording data, including customer feedback, and supporting management with reports

This role involves providing culturally specific support to Black clients. Applicants must be able to demonstrate lived experience of, and deep cultural understanding within, Black communities, and the ability to build trust with Black service users.

Successful applicants will be expected to undergo an Enhanced Level Disclosure and Barring Service check.

Closing date: Monday 4th May (11:59pm)

Likely interview date: Monday 11th May

We encourage early applications as we reserve the right to close the vacancy early if we receive a high number of applications.

About Us

SEL Mind supports people with mental health problems and dementia in the boroughs of Bromley, Greenwich, Lambeth, Lewisham and Southwark. We are proud of our diverse workforce and know that our organisation is made stronger by the variety of backgrounds, experience, and ideas within it. We promote a culture of inclusion and representation, and are working hard to build a workforce that even better reflects the communities we support.

SEL Mind is somewhere that you can be your authentic self without fear of discrimination on the grounds of ethnicity, sexual orientation, disability, neurodivergence, gender, age, lived experience of mental health problems or anything else that’s part of who you are.

Read more about staff benefits and why staff love working here on our website.

Smile Train is the world’s largest cleft-focused organisation, supporting life-changing surgery and comprehensive cleft care for children and adults globally. Through its unique local model, Smile Train has supported more than 2 million surgeries and works with medical partners across 75+ countries to deliver sustainable, high-quality care.

The UK plays a vital role within this global organisation, contributing significant income, insight and strategic input. The programme is performing strongly, with income expected to reach c.£14–15m this year, underpinned by a successful individual giving and legacy programme.

Smile Train is now entering its next phase of growth in the UK, with a clear opportunity to build and strengthen high-value income, particularly across major donors and mid-value giving.

As Philanthropy Manager, you will support the development of this high-value programme, taking ownership of a growing portfolio of donors and prospects while playing a key role in shaping a programme that is still at a relatively early stage of maturity in the UK.

Reporting to the Director of UK Fundraising, you will manage a portfolio of c.120–150 donors and prospects, primarily across mid-level giving, with the opportunity to deepen relationships and grow supporters into higher-value philanthropy over time. You will take a hands-on, relationship-led approach to fundraising, building meaningful engagement and delivering long-term income growth.

This role offers genuine scope to help build and evolve Smile Train’s high-value fundraising approach in the UK. You will contribute to developing ways of working, testing engagement strategies and helping to shape the case for support, working closely with colleagues in the UK and globally.

As Philanthropy Manager, you will:

• Manage and develop a portfolio of c.120–150 donors and prospects, primarily at mid-value level, with potential to grow into major giving
• Build strong, long-term relationships with supporters through tailored cultivation, solicitation and stewardship
• Identify and engage new prospects, developing a sustainable pipeline of future high-value donors
• Develop and deliver individual engagement plans to retain and upgrade donors over time
• Prepare high-quality proposals, reports and communications to support donor engagement
• Support the development of Smile Train’s high-value case for support and fundraising approach in the UK
• Work closely with the Director of UK Fundraising and global colleagues to align activity and maximise opportunities
• Contribute to events, donor visits and wider engagement activity
• Maintain accurate records and support effective pipeline and performance management

Essential skills and experience:

• Experience of relationship fundraising, with exposure to major donors, mid-value giving and/or trusts & foundations
• A track record of building and developing donor relationships, with the ability to grow income over time
• Confidence in managing a portfolio and delivering personalised donor engagement
• Strong written and verbal communication skills, including the ability to develop compelling proposals
• A proactive, organised and hands-on approach, with the ability to manage multiple priorities
• The ability to work both independently and collaboratively within a team

Desirable:

• Experience of working within a developing or growing high-value fundraising programme
• Exposure to international development, global health or a similarly mission-led environment
• Experience working within a global or matrix organisation

Employee benefits

Benefits include:

• 28 days annual leave plus bank holidays
• Private Medical Insurance
• Life Assurance
• Income Protection
• Up to 7 days paid sick leave per year
• Interest free Travel to Work loan

Temporary (up to 12 months)

£35,853 to £42,181 + Vehicle + Benefits

Home based within South Devon and North Cornwall

Ref: 21383

About us

Our purpose is simple: to save lives at sea. 24 hours a day, every day, RNLI lifesavers are ready to launch to the rescue. Our lifeboat crews and lifeguards need a dedicated, professional and talented team behind them, and that is where you come in.

We’re looking for the best of the best to be part of our RNLI crew. This is an exciting role that is people focused, making sure our engagement volunteers and supporters feel part of the RNLI family, and are appreciated and supported in everything they do. You will be helping us brave the storm and empowering our volunteers in their engagement activities, from raising money, creating visitor experiences, developing our retail offering as well as looking for new audiences and opportunities.

Some of the benefits

• 26 days’ annual leave plus Bank Holidays
• Competitive pension scheme
• Life assurance
• Health cash plan option

Your role

As a Community Manager, you will be responsible for:

• Being connected to the RNLI community in your area and the primary point of contact for all things engagement (fundraising, retail and visitor experience).
• Empowering volunteer engagement crew to do what they do best, engaging the public, sharing our RNLI vision and growing support for our cause.
• Supporting volunteer engagement crew to achieve key income, footfall and contact goals and seeking ways to engage new audiences.
• Being part of an amazing regional team, working collaboratively to shape the future of RNLI engagement and provide an outstanding level of care to staff, volunteers and supporters.

About you

You’ll be:

• A people person, that can interact with a wide number of different volunteers, branches, groups, individuals and businesses Inspiring and empower engagement activity in your area, tackling challenging goals.
• Able to work as part of a high performing team, but equally confident working independently, out and about in your area.
• Passionate about making a real difference for our volunteers and supporters and growing support for our cause.

To be considered as the Community Manager, you will need:

• Significant experience of engaging supporters, volunteers and the general public.
• Exceptional written and verbal communication skills.
• People leadership experience, ideally in leading volunteers in a collaborative environment.
• Experience of seeking out and implementing new opportunities for improved performance.
• A valid driving licence.

Please note this role requires a significant level of travel within the designated region but will also require occasional travel to other RNLI assets including our regional office and our support centre in Poole.

For more information and to apply, please visit our jobs page.

Closing date: 4 May 2026.

Interview date: 12 May 2026 (at our Saltash Regional Base).

The RNLI is committed to safeguarding; protecting a person’s health, wellbeing, and human rights, enabling them to live free from harm, abuse, and neglect. We expect all employees and volunteers to share this commitment and have a zero-tolerance approach. The suitability of all prospective employees and volunteers will be assessed during the recruitment process in line with this commitment. This will include relevant criminal record checks being carried out dependent on the eligibility of the role. (England & Wales; DBS check, Scotland; Disclosure Scotland PVG, Northern Ireland; Access NI, Republic of Ireland; Garda Vetting; International, International Child Protection Certificate process).

Our staff and volunteers have been saving lives at sea without prejudice for 200 years. We respect and value diversity of background, skills and perspectives within our teams, and consider it essential to help us deliver a world-class lifesaving service. We are an inclusive organisation and welcome applications from everyone. In addition to having the skills needed for the role, we also look for applicants who share our commitment to living our RNLI values (trustworthy, courageous, selfless, and dependable), and helping us work towards Our Vision: To save Every One.

Carers First is a charity that works directly with, and for unpaid carers, providing personalised information, advice and tailored support making it easier for those caring for someone else to continue living their lives to the fullest.

We have a committed, dedicated staff team and you could be just the person we are looking for to join us to make that valuable difference in carer’s lives.

We live and work through our values in all that we achieve by being positive, collaborative and ambitious and we have clear plans to scale our reach, support and impact for carers.

About this role

We have an exciting opportunity for a Business Development Manager to join our team. Reporting directly to the Director of Income and Engagement, you will play a key role in securing and sustaining income to enable Carers First to grow its support and impact for carers. Your responsibilities would include: -

• Identifying, assessing and managing commissioned contract and funding opportunities aligned to Carers First’s strategic aims, maintaining a clear and intelligence‑led pipeline.

• Leading the development of compelling, high‑quality and cost‑effective bids and proposals for carers services and support (including re-securing existing contracts). Working with services, co-ordinating bid plans and bid teams to ensure a consistent, unified approach.

• Supporting the mobilisation of new contracts and services.

• Supporting delivery of the Income Generation Strategy, including leading on larger Trust, Foundation and grant applications where appropriate.

• Building effective relationships with commissioners, funders and partners to support business development and market engagement.

• Using quality, insight, outcomes data and carers’ feedback to strengthen bids, inform service improvement and support the development of innovative service models that improve outcomes for carers.

About you

To be successful in this role you will bring a strong mix of business development expertise, Local Authority commissioned contract success, sector knowledge and collaborative working, alongside a commitment to improving outcomes for carers, with;

• A strong track record of securing new Local Authority commissioned contracts and re securing existing contracts, with experience of commissioning and procurement processes in health, social care or the voluntary sector.

• Proven experience of leading bid development activity and bid teams, producing high quality, persuasive proposals within tight deadlines.

• Experience of senior stakeholder engagement and relationship management with commissioners, funders and partner organisations.

• A good understanding of health and care systems, including Local Authority and Integrated Care System priorities and pressures.

• Experience of service design and service improvement, working collaboratively with multi disciplinary teams and people with lived experience.

• Excellent organisational, programme and time management skills, with the ability to manage multiple workstreams simultaneously.

• Strong written and verbal communication skills, with the ability to analyse insight and impact data and translate this into learning, improvement and compelling cases for support.

• A collaborative, inclusive and supportive approach, with a commitment to equality, diversity and inclusion, and strong alignment with the values and mission of Carers First.

We are looking for passionate people who are committed to the overall aims and objectives of the Charity. Carers First is committed to providing a supportive, vibrant, diverse and inclusive workplace where everyone can thrive.

Carers First Can Offer You

In return for your contribution, we have an amazing package of staff benefits including 26 days annual leave entitlement which increases with length of service, flexible working options, paid carers leave, access to our work-place pension, staff discount scheme, employee assistance programme and a Benenden Healthcare package.

Whatever you are aiming to achieve in your career, we are here to encourage, help and support you grow, through our excellent training and development programmes.

How to apply

To apply for our exciting opportunity and make a real difference to the lives of carers, visit the Carers First website and click on the ‘Apply Now’ button to begin your application.

Appointments are subject to Carers First receiving an appropriate disclosure from the Disclosure and Barring Service that we consider acceptable.

If you would like an informal conversation about the role, please contact Kate Kennard, Director of Innovation and Development, via our recruitment team to arrange a call.

Closing Date: Wednesday, 13 May 2026

Interviews: Successfully shortlisted candidates will be invited to a first round interview:

Stage 1: Online competence-based interview – Tuesday, 19 May 2026

Second‑round interviews will only be offered to those candidates who successfully meet the required criteria at the first interview as follows:

Stage 2: A face-to-face meeting in London with an interview panel – Tuesday, 26 May 2026. You will be required to do a presentation, and details will be provided in advance.

Carers First is an Equal Opportunities Employer

Positive       Collaborative        Ambitious

Citizens Advice Bury & Bolton (CABB) is a leading provider of legal advice and information, supporting thousands of clients every year. We are a busy, client focused and dynamic service with a track record of delivering high quality advice face to face, over the phone and digitally. 

Our communities are facing unprecedented challenges with rising costs. The rising cost-of-living continues to directly impact individuals and families, with more people than ever in negative budgets, debt and housing crises. 

This role would provide direct line management to the following teams: 

• Client Services Team - the initial access points for up to 80% of clients accessing our services. From client facing work at our local town centre premises through to processing our online referral forms, this team is integral to ensuring that clients can access our services.  
• Volunteer Team – led by 2 part-time volunteer supervisors, our team of 30 volunteers deliver advice to clients over the phone and face to face. Delivering over 6000 hours of volunteering per year, this team has increased by 50% in the past 12 months and is continuing to grow across the organisation.  
• Community Outreach Team – responsible for delivering community outreach advice sessions across Bury and Bolton, as well as representing CABB in local/ neighbourhood meetings and building relationships with key community stakeholders. This team attended over 700 sessions in 2025, and with increased resources we now envisage this to continue increasing, ensuring we are delivering advice to our clients in the spaces and places they feel comfortable in, removing barriers to advice. 

These teams collectively make up our client access points, in 2025-2026 supporting over 16,000 clients to access our services and receive information, guidance and advice.  

There’s no ‘average’ day for our teams – each client, case and community location is different.  You will be responsible for supporting these teams, enhancing the service and ensuring that we are able to provide high quality information, guidance and advice to clients when they access our services.  

You will be part of the Delivery Leadership Team, a well-established team of managers responsible for their areas of specialist advice. 

This is a fantastic opportunity for personal and professional development, where you will be fully supported in this role, with development opportunities available.

About you:

• Experience of managing operational/ client facing teams (preferably within the advice sector but not essential),
• Excellent interpersonal skills to engage with a diverse range of team members, clients and stakeholders,
• Great communication and networking skills to represent CABB at community meetings and events,
• Organisational skills with the ability to adapt, prioritise deadlines and competing tasks in a fast-paced environment,
• Be empathetic, compassionate and resilient, understand how to use trauma informed approaches,
• A genuine passion for place-based support and breaking down barriers for clients.  

Key tasks within this role include:

• Hold responsibility for ensuring our client access points is best able to meet local need, is effectively managed, consistently delivered and developed to provide an accessible, inclusive and high-quality service to residents in our local communities.  
• Represent and liaise with stakeholders including local authority representatives, community leaders and funders.   
  Attend and contribute to community-based, VCSE and Local Authority meetings and events.
• Proactively seek new opportunities to develop our community outreach sessions, focusing on areas with high index of multiple deprivation, and communities not represented within our client base.
• Using quantitative and qualitative data, prepare regular funder reports, ensuring all teams are accurately recording client and case data on our case management systems. 
• Develop knowledge within the teams to enhance the client journey, from signposting and referral information through to the development of new and innovative ways to deliver advice to clients. 

Application Process

1. To view the full job pack (including role description and person specification) please see the job pack attached.
2. Please submit copy of CV and Cover Letter as set out in job pack.

Please note we will be actively interviewing and shortlisting candidates during the application stage and reserve the right to close the vacancy early. 

We believe inclusion is a social justice issue - a principle that underpins our EDI work. To that end, we particularly welcome applications from local individuals who are representative of the local communities we serve - this is not just a matter of diversity but of strategic importance to ensure our services are grounded in the realities of our communities.

If you would like an informal conversation about this role or the application process, you can book a meeting with our HR Team (link available within the job pack).  

Benefits

We value the people who work here. The following are included within the employee remuneration packages as standard;

• A flexible 35 hour working week (for full time employees)
• Generous holiday entitlement – starting at 25 days per year, increasing to 30 (in addition to bank holidays), pro-rata for part time
• Additional day off for your Birthday
• 5% employer contribution pension scheme
• Income protection insurance
• Access to 24/7 confidential telephone counselling and structured counselling support
• Access to online GP and telephone counselling services
• Enhanced family friendly leave and occupational sick leave
• Access to ‘Blue Light Card’ and other charity discount schemes

Carers First is a charity that works directly with, and for unpaid carers, providing personalised information, advice and tailored support making it easier for those caring for someone else to continue living their lives to the fullest.

We have a committed, dedicated staff team and you could be just the person we are looking for to join us to make that valuable difference in carer’s lives. We live and work through our values in all that we achieve by being positive, collaborative and ambitious and we have clear plans to scale our reach, support and impact for carers.

About this role

As a Team Lead your responsibilities would include:

• Provide day-to-day leadership, motivating and empowering the team to thrive.
• Recruit, develop, and support staff in line with Carers First policies.
• Foster a positive culture of continuous learning, role-modelling best practice.
• Ensure quality through record checks, accurate database input, KPI monitoring, and effective workflow allocation.
• Work in co-production with carers to identify needs, develop solutions, and shape services.
• Identify service gaps, create new initiatives, and seek additional funding where possible.
• Manage a small caseload of complex cases, providing personalised advice and support.
• Contribute to budget monitoring and updates.

About you

To be successful in this role you will need:

• Experience of leading and managing remote teams, empowering and developing individuals.
• Strong track record of building partnerships across health and social care.
• Commitment to equality, diversity, and inclusion in service delivery.
• Experience of person-centred assessments, co-produced support plans, and safeguarding.
• Ability to work in co-production, developing innovative approaches to meet carers’ needs.
• Skilled in building positive relationships with colleagues and stakeholders at all levels.
• Confident in using Microsoft Office, mobile technology, and social media platforms.
• Experience of using databases to record interventions and manage workflows.
• Personal integrity, emotional resilience, and alignment with the charity’s values.
• Self-motivated, flexible, collaborative, and able to maintain a healthy work/life balance.

We are looking for passionate people who are committed to the overall aims and objectives of the Charity. Carers First is committed to providing a supportive, vibrant, diverse and inclusive workplace where everyone can thrive.

Carers First Can Offer You

In return for your contribution, we have an amazing package of staff benefits including 26 days annual leave entitlement which increases with length of service, flexible working options, paid carers leave, access to our work-place pension, staff discount scheme, employee assistance programme and a Benenden Healthcare package. 

Whatever you are aiming to achieve in your career, we are here to encourage, help and support you grow, through our excellent training and development programmes.

How to apply

To apply for our exciting opportunity and make a real difference to the lives of carers, please download our Candidate Pack and click on the ‘Apply Now’ button to begin your application.

Applications can only be assessed if they clearly state how you meet each of the requirements in the Personal Specification.

Appointments are subject to Carers First receiving an appropriate disclosure from the Disclosure and Barring Service that we consider acceptable.

Interview Process

Following shortlisting, successful candidates will be contacted directly and invited to interview - Date to be confirmed.

Carers First is an Equal Opportunities Employer   

Positive      Collaborative      Ambitious

At MSI UK, our success rests on our dedicated team and client-focused approach. As a leading provider of sexual and reproductive healthcare, we aim to empower clients' reproductive choices for a more equal world for everyone. Through personalised care, we prioritise our clients' needs and experiences every step of the way.

Location: Leeds
Hours: 37.5 hours per week
Salary: £42,744.88 FTE (dependent on experience)
Contract: Permanent

We are seeking an experienced Clinical Team Leader to join our nurse-led clinic in Leeds. This is an opportunity to lead an established, supportive team within a values-driven organisation that places client-centred care at the heart of everything we do.

What’s in it for you?

Financial Reward

• Competitive salary with clear progression opportunities
• Up to 5% employer pension contribution
• Access to thousands of discounts and offers via the Blue Light Card

Health & Wellbeing

• 24/7 Employee Assistance Programme
• DoctorLine – telephone GP consultations when you need them
• Dedicated Mental Health First Aiders for ongoing support

Work–Life Balance

• Predictable, set working patterns
• Birthday Bonus Day Off and buy and sell annual leave scheme
• Competitive, family-friendly benefits

Learning & Development

• Fully paid training tailored to your experience
• Strong potential for future career progression

About the Role

As Clinical Team Leader, you will play a pivotal role in the day-to-day running of the clinic, ensuring the delivery of safe, effective, and compassionate care.

Key responsibilities include:

• Oversight of all clinical areas and standards
• Leadership, supervision, and safeguarding of the nursing team
• Coordinating doctors, surgeons, and anaesthetists
• Acting as the main point of contact for clinical and safeguarding matters
• Contributing as a core member of the clinic’s supervisory team

You will be supported by well-established protocols, robust support systems, and a bespoke training programme designed around your clinical background. Prior experience in sexual and reproductive health is welcomed but not essential, as full specialist training will be provided.

Working With Us

You’ll be part of a multidisciplinary team of clinical and non-clinical colleagues who empower clients to make informed reproductive choices that are right for them—ensuring no one is left behind.

About You

To succeed in this role, you will bring:

• Proven experience leading and supporting clinical teams
• Confidence working autonomously and using your own initiative
• Strong interpersonal and communication skills
• Excellent record-keeping and documentation standards
• Sound clinical knowledge with strong analytical ability
• Effective time management and workload prioritisation skills
• A proactive approach to risk management
• Good general IT skills (training on internal systems provided)

We’re proud to be a disability confident level two equal opportunities employer and give equal consideration to all qualified applicants without regard to race, ethnicity, religion, gender, gender identity / expression, sexual orientation, national origin, disability, or age.
MSI UK is committed to safeguarding: promoting the welfare and safety of everyone involved in the delivery or receipt of sexual and reproductive health services, especially children, young people and vulnerable adults.
We pride ourselves on having a Just and Learning Culture and recognise that successes or mistakes are the product of many factors and our learning focuses on changing systems and processes to make it easier for people to do their jobs safely.  

Please note:

• If you do not upload a CV or Resume, your application will not be considered.
• This role is not eligible for sponsorship and successful applicants must have the right to work in the UK from day one of employment. 
• We consider applications as we receive them and reserve the right to close adverts early where we have received a sufficient number of applications.

Location: National Support Centre, London SE1

Contract: Part Time, Fixed term Maternity cover

Salary: £28,000 gross per annum full time equivalent

Closing Date: 1 May 2026

The Marine Society & Sea Cadets (MSSC) is the leading maritime charity for youth development and lifelong learning. We are a vibrant and growing charity inspiring young people to achieve their potential through challenge and nautical adventure and also enabling seafarers and maritime professionals to realise their potential through learning and career development. Working with our employees, cadets, and volunteers, we have built a strong vision and five-year Future Ready strategy to meet the growing demand for what we provide, both for young people, seafarers and maritime professionals – and the thousands who aspire to be the sea cadets and marine professionals of the future. It is also about equipping them to achieve their potential and thrive in a rapidly changing world, while growing our charity to benefit even more people – including those from under-represented or marginalised groups.

We are currently looking for a Books Services Coordinator to join our team.

About the role

The purposes of the Book Services Coordinator role is to assist the Books and Library Manager in facilitating the charity’s crew’ libraries service and specialist maritime book sales and also to administer all processes and systems involved within Books and library services.

Responsibilities

The following is a list of the principal (but not exhaustive) tasks of the post holder:

a. Administration of the functions and systems involved in providing an effective and efficient exchange hardback library or recyclable paperback library service to ships and maritime installations

b. Administrating book order system, and procurement process for all merchandise necessary for the efficient functioning of the Book Services operation.

c. Updating and maintaining the Bookshop website with accurate information and prices.

d. Assisting in the management of the fulfilment of all sales of books/media to customers and external agencies (On-line bookshop, telephone, mail and “walk-in”), and ensure the maintenance of customer service standards

e. Administration of the Library and Book stock control system

Requirements

• Experience working in book buying/selling/procurement in a customer focussed environment
• Experience of using book stock control and freight systems
• Ability to work unsupervised, make decisions and take responsibility.
• Experience in handling parcel deliveries and packaging goods for shipment

Benefits

• 25 days annual leave per annum increasing with length of service
• Hybrid working for many roles
• Life assurance (4x salary)
• Private medical insurance
• Generous pension (employer contribution up to 10%)
• Cycle to work scheme
• Wellbeing portal and EAP with 121 counselling
• Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential.

Additional Information

MSSC positively encourages applications from suitably qualified and eligible candidates from all backgrounds. Equity, diversity, and inclusion really matters to us, so we can best serve our beneficiaries from every community. We work to ensure a fair and consistent recruitment process and aim to be a charity where diversity of experience, identity and skills are valued and welcomed. MSSC is an equal opportunities employer.

We recognise our responsibilities to safeguard and protect the young people and vulnerable adults with whom we work. We do all we can to promote their health, safety and wellbeing, and we expect our staff to share this commitment and work in line with safeguarding policy, the MSSC’s values and ethos of inclusivity. We adhere to safer recruitment practices and therefore employment is subject to detailed pre-employment checks for successful candidates, including references and criminal disclosure checks and the completion of a disclosure questionnaire. 

All successful applicants are required to attend safeguarding training and undergo pre-employment checks including a criminal record check.

Job Title: Cross Services Project Manager
Reports to: Senior Management
Salary: £36,584 Per Annum
Hours: Full Time (36 hours per week)
Location: Pan-London, Head Office in Tooting, SW17
Contract: 12-month fixed term (with potential to extend or become permanent)

Introduction to Generate

Generate is a charity that supports people with learning disabilities and additional needs to live fulfilling lives. We work across employment, social care and community services, supporting people to develop skills, connect with their communities and move towards greater independence.

Generate – Your Life, Your Support

Purpose of the Role

The Cross Services Project Manager is a flexible, operational role, designed to provide capacity across multiple services, with a particular focus on Access to Work funded Employment Support and Community Connections, our Outreach and Day Opportunities services.

The role will support key operational functions, including Access to Work coordination and funding processes, while also contributing to delivery across services where demand is highest.

This position is intentionally designed to be adaptable in response to organisational priorities and changes in funding, ensuring Generate can maintain high-quality delivery while remaining responsive to external pressures.

Closing date 11th May

Interested?

If you would like to find out more, please click the apply (Redirect to recruiter) button. You will be directed to our website to complete your application for this position.

All applicants must undergo a DBS (Disclosure and Barring Service) check.

Generate is an equal opportunities employer.

No agencies please.

Are you excited by the latest innovations on the market to help people overcome barriers to independence?  Are you skilled at seeking out the best deals to pass on to the people who need them most?  Do you have the ability to put people at ease and feel supported?  Are you highly organised and dynamic?  If so, we need you!

An exciting opportunity has arisen to join our team as a Resource Centre Manager.  This is a fantastic opportunity for a Dispensing Optician, Sensory Equipment Specialist, or experienced practitioner with service management skills to lead and develop a well-established Resource Centre.

You will play a central role in supporting people who are blind, partially sighted, Deaf, hard of hearing and deafblind to access assistive equipment and technology that maintains independence and improves quality of life.

The role includes leading the day-to-day running of the Resource Centre, ensuring a high-quality, person-centred service, and working collaboratively across the organisation. There is also scope to shape and grow the service, including developing new income opportunities and resources.  You will be line managing a small team of staff and volunteers. 

We are looking for someone with experience in sensory support, strong organisational and people management skills, and confidence in advising on equipment and practical solutions. You will be proactive, flexible and committed to improving outcomes for the people we support.

This is primarily an office-based role with some travel across Surrey.

We can offer you:

· A generous annual leave allowance (full time annual leave entitlement is 28 days per annum, plus bank holidays)

· Pension contributions 6% matched with the Pensions Trust

· Access to an Employee Assistance Programme

· Investment in your development

· Annual flu vaccinations and an eye test every two years with a contribution towards work related glasses

· A vibrant and friendly team! 

Sensory Services by Sight for Surrey has been established for over 100 years.  We enable and empower people who are blind, partially sighted, Deaf, hard of hearing and deafblind to overcome barriers and to be as independent as possible.

An Enhanced Disclosure and Barring Service will be required, which we can arrange.

Closing Date:  Please apply by 9.00 am on Monday 18th May using our application form  

Interview dates: Shortlisted applicants will be offered an interview on Thursday 28th May. 

We are looking for a strategically minded and highly committed individual to lead our System Navigation Services.  This person will be responsible for developing exceptional services to help people seeking sanctuary navigate the systems they are forced to exist in and delivering these in solidarity with those seeking sanctuary.These System Navigation Services - The Sanctuary, The Drop-In, The Sheffield Project for Refugee Integration and Growth (SPRING), and our Volunteering Team - are exciting, joyful, and powerful city-wide services that are developed alongside the community of people seeking sanctuary.  They are both impressive in their current form and have so much potential for the right candidate to build and develop them further. 

Alongside this work, we also expect a successful candidate will also have a deep understanding of systemic change, understand our unique role in that work, and understand how their role contributes to systemic change. 

Ultimately, this is a position of leadership within a highly trusted and impactful organisation at the forefront of the movement for the rights of people seeking sanctuary.  We are truly excited about bringing on someone to join us on the journey we are all on together – towards a city that is safe and welcoming for those seeking sanctuary.  In a time when that vision seems to be receding from us, we believe this work is more important than ever.

As the Interim Director of Services, you will join our Leadership Team as the driving force behind our service delivery and performance, cultivating an inclusive and supportive culture.

The successful candidate will bring strong operational leadership and a deep understanding of mental health services. They will be committed to building trusted, empowered teams and strengthening authentic partnerships that reflect the diversity and needs of our local communities.

The Interim Director of Services will have overall responsibility for the strategic oversight and operational management of MindTHNR services, ensuring services are user-led, safe, evidence-based, and sustainable. Working as part of the Leadership Team and reporting directly to the Chief Executive, you will champion the internal culture at MindTHNR, specifically driving forward our commitment to being a truly anti-discriminatory and inclusive organisation and creating space for honest conversations and feedback.

We are looking for a candidate who has demonstrable experience in a senior operations role and is excited by the challenge of leading high-impact and successful operations teams.

An exciting oppourtunity to lead compassionate, community-driven perinatal services that make a real difference to families every day. Shape how frontline support is delivered across our Baby Bank, Community Doula service, infant feeding support, and volunteer programmes in Birmingham. Ensuring safe, trauma-informed care reaches those who need it most.

As Head of Service at Elayos, you’ll turn strategy into meaningful action. You will lead staff and volunteers, strengthen safeguarding practice, embed reflective learning, and champion lived experience at the heart of everything we do. This is a rare opportunity to combine operational leadership with purpose, impact, and values-led service development in a growing organisation supporting mothers and birthing people, who find themselves disadvantaged, during pregnancy, birth and early parenthood.