Team Leader Recovery Housing

Team Leader

Portsmouth Recovery Housing

Portsmouth

37 Hours per week, Permanent

Salary Scale: 28–32 (£32,606 – £37,204 per annum)

About Us

This is an exciting opportunity to join a dynamic Charity and Housing Association. The Society of St James (SSJ) has been working in Hampshire for over 50 years, delivering high impact, person-centred, accommodation services to adults and young people experiencing homelessness, problematic substance use and mental health problems. We believe that every person is of worth and we are prepared to take risks to house and support the most at risk and socially excluded members of society.

The Impact You'll Make

As Team Leader for Portsmouth Recovery Housing, you will work alongside the Project Manager across multiple sites in Portsmouth to deliver high-quality, person-centred supported housing. Operating in alignment with the Supported Housing Regulatory Oversight Act 2023 (SHROA) and Psychologically Informed Environment (PIE) principles, you will ensure our service empowers residents, supports their recovery, and positively impacts their independence and life chances. You will lead and coach a dedicated team, maintain compliance, manage risk, and foster key external partnerships to help end homelessness.

Who We're Looking For

We are seeking an empathetic, self-reflective, and resilient leader with proven experience in supported housing and staff management. You will be an innovative decision-maker who thrives under pressure, possesses a strong understanding of trauma-informed care and harm reduction, and is deeply motivated to support individuals navigating homelessness, substance use, and mental health challenges.

Working Pattern: Flexible / Shift basis (includes participation in the On-Call Manager rota)

Essential Skills and Qualities

·         Staff Leadership & Development: Proven experience managing, coaching, and developing staff teams, promoting a high-performance culture, and addressing performance or conduct issues effectively.

·         Sector Expertise: Background in supported housing for individuals with complex needs (homelessness, substance use, mental health, and challenging behaviour).

·         Person-Centred & Psychologically Informed Practice: Knowledge of modern psycho-social interventions (ACT, Mindfulness, CBT, recovery capital, harm minimisation) and creating a PIE-compliant environment.

·         Service Compliance & Risk Management: Strong understanding of risk assessment, safeguarding procedures, building health and safety, and social landlord responsibilities.

·         Housing & Financial Administration: Knowledge of the welfare benefits system, rent account management, arrears prevention, and budget monitoring.

·         Communication & Collaboration: Excellent verbal and written communication skills for liaison with statutory and voluntary partners, external agencies, and the local community.

·         Core Values: A commitment to SSJ's core values—honesty, fairness, self-awareness, professional boundaries, and accountability.

What We Can Offer You

We value and recognise our staff, offering some generous benefits, as well as the satisfaction of helping people at risk:

·         A competitive annual leave entitlement of 25 days rising to 30 days, plus public holidays

·         Flexible working options

·         Buying additional annual leave

·         Comprehensive induction and training

·         Counselling, financial, personal support and health and wellbeing services via our Employee Assistance Programme

·         Company cycle to work scheme

·         Discounted laptops and computers with Jamie’s Computers

·         Electric Car Scheme

·         Blue Light Card

SSJ are an equal opportunity employer and we encourage applicants from all backgrounds and walks of life.

At SSJ, we recognise the benefits of a supported workplace. SSJ is affiliated with Unite the Union. To learn more about their membership benefits or to sign up, you can visit their official website.

Application closing date: Tuesday 8^th December 2026

Due to the high number of expected applicants, we do reserve the right to close this vacancy earlier.

Should you not hear from us within 14 days of the closing date, please assume you have been unsuccessful on this occasion.