Service manager support jobs

Job Title: Housing Support Worker

Location: Brent. Step‑free access is available at our main office. However, due to the nature of the role, you may be required to visit homes and other buildings that do not provide step‑free access

Salary: £27,000

Shift Pattern: 37.5 hours per week Monday to Friday on a rota which can range between 08:00 - 16:00, 09:00 - 17:00 and 10:00 - 18:00. You may be required to work outside these hours dependent on service and participant requirements. 

About the Role

We're hiring a Housing Support Worker to join our floating support service which is based in Brent. The service supports adults who have been or are at risk of homelessness, have experienced social exclusion, have previous criminal convictions, suffer with their mental health, and substance misuse, and/or could have a learning disability. You will support participants on their journey towards recovery, reablement, and independence, all within a compassionate, trauma informed environment.

In this role, you'll be at the heart of delivering high quality, person centered support through tailored support plans which provide practical interventions, to empower our participants to overcome personal challenges, develop life skills, and achieve their personal goals. You will also work closely in partnership with various organisations to support the different needs of our participants, which may include signposting. Join us on the journey to empowering people to be the best versions of themselves! 

Key Responsibilities Include:

• Support participants will all aspects of their housing needs to support them ensure sustainable housing.
• Co-create tailored support plans which are centred towards the participants needs.
• Signpost participants with local providers to support with their independence such as with Job Centres, employment support hubs, community support centres, mental health trusts and other as relevant.
• Recognise support needs in an individual and initiate appropriate interventions to prevent further deterioration.
• Complete safeguarding and other referrals where required.

About You

This role is ideal for someone who has a real passion towards helping others to achieve greater independence. You will thrive in a person centred environment with real compassion and a non judgmental attitude, understanding that people face different life experiences and sometimes just need that extra support to get back on their feet. We're looking for someone with a genuine passion and felt purpose to help people, challenge stigma, and make a real difference to people’s lives! You will have:

• Understanding of the housing support needs that people with multiple, and complex needs face
• Experience of working with people of complex backgrounds and/or a good understanding of the sector
• Ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs
• Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents
• Understanding and/or practical knowledge of the social and societal marginalisation that can be attached to people with complex needs
• Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we Offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Employer Pension Contribution
• Eligibility to register with Blue Light Discount Card
• Access to discounted tickets for music events, shows, sports and more
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• EDI Ambassador programme

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. 

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

Additional Information

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below. 

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. 

The Digital Marketing Manager is accountable for the delivery and performance of our website, email, SEO, PPC, paid-social and CRM marketing, ensuring all our digital channels are optimised for both awareness and income generation.

This is a hands-on role which will see you deliver key activity as well as lead a small team in prioritising and evaluating work across digital channels, using data and insight to inform decisions. To spearhead and champion our digital marketing transformation, you’ll need to be a results driven and experienced professional, who thrives in a fast-paced environment. Your skills and passion will see you:
• Develop and implement a comprehensive digital marketing strategy aligned with our income growth objectives.
• Deliver and continually improve how we connect with our audiences, primarily through (but not limited to) strategic use of email, website management, SEO, PPC, paid social and CRM marketing.
• Identify opportunities to maximise online brand awareness, engagement and revenue generation.
• Track, analyse and report on digital performance metrics, owning KPIs for traffic, conversion, income and engagement, as well as providing actionable insights and data to improve and inform digital marketing effectiveness.
• Own website performance by managing content within the CMS, improving user journeys, implementing SEO best practices and using data and analytics to increase visibility, traffic and conversion rates.
• Plan, execute and optimise our paid advertising accounts, including Google Ads and paid social platforms (e.g. Meta), using A/B testing to ensure they are data-driven, cost efficient and deliver ROI and income.
• Lead and deliver email and CRM activity (including building campaigns, managing audiences, segmentation and automation), ensuring data, templates and journeys are optimised for engagement and conversion, using performance and insights to drive improvements.
• Embed a culture of data-driven decision making and bring visibility and transparency to digital marketing activity by regularly reporting impact against objectives, trend spotting as well as using a variety of data and analytics tools to raise the profile and understanding of digital marketing across the charity.
• Work closely with the Data team to ensure digital and data strategies align and data between digital channels is automated, accurate and can be reported on effectively.
• Safeguard the integrity of the charity’s digital presence ensuring it complies with data protection regulations and any other applicable legislation.

 

What we offer: 

• Flexible and hybrid working to support work-life balance 

• Generous annual leave entitlement with additional leave for long service  

• Enhanced sick pay 

• Enhanced Maternity Pay 

• Employee Assistance Program and Lifestyle Savings

• Free flu jabs 

• Cycle to work scheme 

• Charity events throughout the year 

• Employer enhanced auto-enrolment pension scheme with 8% employer contribution 

• Ongoing commitment to education and professional development 

The Charity is committed to equal opportunities and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.  

Successful candidates will have access to vulnerable beneficiaries therefore the role is subject to Disclosure and Barring Service (DBS) clearance.  

If you think you have the qualities we are looking for and the desire to contribute, please download the Job Vacancy Pack and then send us a CV and covering letter explaining how you meet the criteria for the role and making clear why you would like to be considered for it. 

We will be interviewing for this role on 15th May at our Charity Office based in Birmingham City Centre.

Job Title: Senior Customer Services Advisor
Area of operation: Resident Services
Salary: £38,022 per annum
Hours: 37.5 hours per week
Responsible to: Assistant Director of Customer Services
Pension entitlement: Company Stakeholder Scheme
Annual leave entitlement: 30 days per annum
Place of work: Based at English Rural’s Surrey office in Lower Eashing

About English Rural:

English Rural Housing Association is a leading national rural specialist working to provide affordable homes in small villages for local people.  We own and manage around 1,600 affordable properties, spread amongst 160 villages, and have a development programme of around 200 more homes.

About the role:

Are you looking for an exciting opportunity to join our customer services team and deliver exceptional services to residents? We are currently seeking a Senior Customer Services Advisor to join the team and help us embed a culture of customer excellence through our dedicated customer contact hub. As part of this role, you will work alongside technical and housing specialists to offer first-line responses to resident enquiries. In addition, you will support the Customer Services Manager in supervising and advising a team of Customer Services Advisors. This is an excellent opportunity to make a real impact in the lives of our residents while developing your career.

About you:

Are you an experienced customer services professional, ideally with a background in housing associations or property-related environments? We are looking for someone with excellent communication and interpersonal skills, who can work collaboratively and effectively in a fast-paced environment. As the Senior Customer Services Advisor, you will need to have strong administrative and organisational skills to deliver day-to-day operational activities, with supervisory experience being desirable. An understanding of property maintenance and tenancy management, along with knowledge of rural communities, is essential to succeed in this role. We are seeking a candidate who is driven to achieve excellent customer service standards and is passionate about making a positive impact on our residents’ lives. If this sounds like you, we would love to hear from you!

Please advise if there are any restrictions to your residency in the UK that might affect your right to take up employment in the UK.

Closing Date: 12pm on Monday 20th April
Interviews: Friday 24th April (in Lower Eashing)

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

English Rural Housing Association is committed to equal opportunities and values diversity in its workforce.

No agencies please.

ob Title: Children’s Rights Manager/Advocate

Contract Type: Permanent – Part Time

Hours: 21 hours per week

Salary: £18,830.97 per annum (£31,384.95 FTE)

Location: Bournemouth, Christchurch and Poole (BCP) (Primarily home-based, with regular travel across the area)

We are seeking an experienced, proactive Children’s Rights Manager to lead our advocacy and Independent Visitor (IV) services, supporting children in care, care-experienced children, and children in need. This role is a critical part of our commitment to upholding children’s rights and ensuring their voices are heard in decisions that affect their lives.

About Coram

Coram is committed to improving the lives of the children and young people. We support children and young people from birth to independence, creating a change that lasts a lifetime.

Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.

About Coram Voice

Coram Voice is a leading national children’s charity committed to championing the rights of children and young people. Since 1975, we’ve worked to ensure that children in care, care leavers, and others who rely on state support are heard, valued, and empowered.

Our vision is a society where children and young people are treated with dignity and respect, free from inequality and discrimination. We strive to ensure their voices are at the heart of decisions that impact their lives.

About the role

This is an exciting opportunity to join Coram Voice as our new Children’s Rights Manager in the BCP area. In this pivotal role, you will lead a team of advocates and an Independent Visitor (IV) coordinator, delivering high-quality routine advocacy and Independent Visiting services for children and young people.

You will be joining a child-focused organisation, making a real difference in the lives of children and young people in the BCP area by ensuring their voices are heard, their rights are upheld, and their experiences in care or need are positively supported.

What you will receive

Coram Voice reward and recognise the valuable contributions our staff make to the organisation and offer an attractive benefits package to do so. Coram Voice benefits package includes a competitive salary, a matched pension scheme up to 5% of salary, generous leave entitlements of up to 28 days’ annual leave plus an additional 3 days paid leave between Christmas and New Year and a suite of family friendly policies, which promote employee wellbeing.

We are seeking candidates who are committed to our objectives for children and young people and equally committed to the organisation and the development of our services.

Recruitment process

Our Service Managers will undertake Shortlisting. Successful candidates will be invited for interview. The interview process comprises of a written exercise and a panel interview. Successful candidates will have a further one to one interview in accordance within Warner recommendations. Internal candidates will need to notify HR of their interest in the post and they will provide further information on the internal application process.

Returning your application

• We cannot accept general CVs.
• When completing your application form, you need to address each point of the person specification and demonstrate how you meet it.
• Applications must be fully completed.
• If you are a current Coram Voice employee you may submit a supporting statement only addressing the person specification requirements for the post.

Closing Date: Monday 27th April 2026 @ 12.00pm (Please note we reserve the right to close earlier if we receive sufficient applications.)

Interview Date: Wednesday 6th May 2026

General consideration for applications

• DBS checks: all posts are subject to an enhanced Disclosure and Barring check.
• Training: All successful candidates are required to complete our compulsory training programme which includes training in Advocacy (Being a Voice) Safeguarding and Diversity
• Conflict of interest: the independence of the service is important to Coram Voice. Prospective applicants need to raise any other potential conflicts of interest when initially contacting Coram Voice about this post.

Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from global majority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.

If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.

We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.

Registered Charity No. 312278.

Impact & Communications Coordinator

Salary: c.£30,000
Contract: Permanent | 35 hours per week
Location: Hybrid (North London & homeworking)

FEAST With Us (FEAST) is looking for a driven and creative Impact & Communications Coordinator to lead the measurement, evaluation and communication of our work tackling food insecurity across London. This pivotal role combines impact evaluation, data analysis and storytelling—using evidence to improve our services, strengthen fundraising, and clearly communicate the difference FEAST makes to individuals and communities.

About Us

FEAST improves the nutrition, wellbeing and health of people at risk of food insecurity. We deliver nutritious community meals, and Healthy Eating on a Budget programmes across London venues, working in partnership with charities and community organisations.

Key Responsibilities

• Lead FEAST’s impact measurement, evaluation and learning, including Theory of Change and impact frameworks
• Collect, analyse and interpret qualitative and quantitative impact data
• Produce accessible impact reports, case studies and insights
• Support funding applications and reporting with robust evidence
• Develop and deliver FEAST’s communications and marketing strategy
• Create engaging digital and print content (website, social media, newsletters, reports)
• Manage FEAST’s website and ensure consistent brand messaging and tone of voice
• Build relationships with partners, ambassadors and stakeholders

About You

You will have:

• At least 2 years’ experience in charity impact/evaluation
• At least 2 years’ experience in communications or marketing
• Strong data analysis, writing and storytelling skills
• Excellent organisation and project management abilities
• Experience using tools such as Excel, PowerBI, Mailchimp, CMS/WordPress and Canva
• A strong commitment to FEAST’s mission and values

Knowledge of food insecurity, nutrition, PowerBI dashboards, PR or policy work is desirable.

Key Benefits

• 25 days annual leave + bank holidays
• Pension: 3% employee / 5% employer contribution
• Enhanced maternity and paternity leave
• Flexible hybrid working
• Supportive, mission‑driven team culture

How to Apply

Send your CV and covering letter by 5pm, Friday 24 April 2026. Applications reviewed on a rolling basis.

Youth and Community Leader

Oasis Knights (Streatham/Brixton Hill, South London)

40 hours per week (1.0FTE)

Permanent

Salary: £38,794 per annum

Want to lead a Youth Centre offering a diverse range of activities for the local community?

Want to enable young people to thrive?

Want to be lead a dynamic, passionate and impactful team?

Knights Youth Centre (KYC) was established in 1936 as an independent Christian Charity. The centre provides a range of universal and targeted youth work programmes in partnership with a number of statutory and voluntary organisations and is located on the boundary of the Clapham Park Estate (the largest estate in the Borough of Lambeth) in an area of high social need. In 2025 KYC joined the Oasis family of charities and is now known as Oasis Knights. Oasis’ vision is for community, a place where everyone is included, making a contribution and reaching their God-given potential. There is also the exciting opportunity to collaborate with the Oasis St Martins Village in nearby Tulse Hill, our new village that works with local partners to provide a welcoming inclusive space to provide opportunities for young people and tackle issues such as school attendance and exclusions.

We are seeking an experienced and visionary Youth and Community Leader to manage and develop the work at Oasis Knights. This is an opportunity to lead a team committed to making a tangible difference in the lives young people, their families and the broader community. The successful candidate will be responsible for strategic leadership and operational management, which includes overseeing a range of youth and community activities. A critical aspect of this role involves fundraising, business development, and monitoring the impact of all initiatives.

Key responsibilities include:

· Overseeing youth provision, including mentoring, youth clubs and targeted interventions.

· Ensuring effective financial management and income generation to sustain and expand services.

· Managing and growing a team of staff and volunteers, ensuring alignment with Oasis’ ethos and values.

· Building strong partnerships with local stakeholders to support the delivery of impactful youth projects.

· Developing and maintaining monitoring and evaluation frameworks to demonstrate the impact of activities.

· Working with the building narrative to ensure compliance with health and safety, safeguarding, and other statutory requirements.

The successful post holder must have:

· A degree-level qualification or equivalent in youth work, community development or a related field.

· Proven experience in leading youth projects and managing diverse teams.

· Strong fundraising and income generation skills, with the ability to create and implement successful strategies.

· Excellent organisational and interpersonal skills, with the ability to build positive working relationships.

· Knowledge of safeguarding practices and experience working with young people in challenging environments.

· A track record of developing and implementing strategic plans in partnership with stakeholders.

· A commitment to the Oasis ethos and values, including inclusion, equality, and perseverance.

As part of the package, Oasis offers:

· A pension scheme, offering 7% employer contribution.

· A generous holiday allowance, starting at 25 days per year (plus 8 Bank Holidays).

· Policies which promote well-being and are family friendly.

To apply, please apply via Charity Jobs or refer to our website for further information.

Please expand on your CV to tell us about relevant skills, experience and qualification you have, that relate to the job description and person specification.

We actively encourage applications from people of all ethnic backgrounds and underrepresented groups. If you require assistance or adjustments to overcome potential barriers during the recruitment process, please let us know.

Completed applications should be returned by 9am on Friday 17th April 2026.

Stage 1 Interviews will take place online on Wednesday 22nd April 2026.

We actively encourage applications from people of all ethnic backgrounds and underrepresented groups. If you require any assistance to overcome potential barriers during the recruitment process, please let us know. 

Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos.  We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks. 

The successful candidates must have the right to work in the UK.  Oasis cannot assist with sponsorship or visas.

Oasis supports Equal Opportunities.  Registered Charity No. 1163889

Job Title: Children’s Rights Manager/Advocate Coventry & Warwickshire

Contract Type: Permanent

Hours: Part Time 28 hours per week

Salary: £25,107.96 per annum (£31,384.95 FTE, pro rata)

Location: Coventry & Warwickshire (Primarily home-based, with regular travel across the areas)

We are seeking an experienced, proactive Children’s Rights Manager to lead our advocacy and Independent Visitor (IV) services, supporting children in care, care-experienced children, and children in need. This role is a critical part of our commitment to upholding children’s rights and ensuring their voices are heard in decisions that affect their lives.

About Coram

Coram is committed to improving the lives of the children and young people. We support children and young people from birth to independence, creating a change that lasts a lifetime.

Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.

About Coram Voice

Coram Voice is a leading national children’s charity committed to championing the rights of children and young people. Since 1975, we’ve worked to ensure that children in care, care leavers, and others who rely on state support are heard, valued, and empowered.

Our vision is a society where children and young people are treated with dignity and respect, free from inequality and discrimination. We strive to ensure their voices are at the heart of decisions that impact their lives.

About the role

This is an exciting opportunity to join Coram Voice as our new Children’s Rights Manager in the Coventry & Warwickshire area. In this pivotal role, you will lead a team of advocates and an Independent Visitor (IV) coordinator, delivering high-quality routine advocacy and Independent Visiting services for children and young people.

You will be joining a child-focused organisation, making a real difference in the lives of children and young people in the BCP area by ensuring their voices are heard, their rights are upheld, and their experiences in care or need are positively supported.

What you will receive

Coram Voice reward and recognise the valuable contributions our staff make to the organisation and offer an attractive benefits package to do so. Coram Voice benefits package includes a competitive salary, a matched pension scheme up to 5% of salary, generous leave entitlements of up to 28 days’ annual leave plus an additional 3 days paid leave between Christmas and New Year and a suite of family friendly policies, which promote employee wellbeing.

We are seeking candidates who are committed to our objectives for children and young people and equally committed to the organisation and the development of our services.

Recruitment process

Our Service Managers will undertake Shortlisting. Successful candidates will be invited for interview. The interview process comprises of a written exercise and a panel interview. Successful candidates will have a further one to one interview in accordance within Warner recommendations. Internal candidates will need to notify HR of their interest in the post and they will provide further information on the internal application process.

Returning your application

• We cannot accept general CVs.
• When completing your application form, you need to address each point of the person specification and demonstrate how you meet it.
• Applications must be fully completed.
• If you are a current Coram Voice employee you may submit a supporting statement only addressing the person specification requirements for the post.

Closing Date: Monday 27th April 2026 at noon. We reserve the right to close this vacancy early if we receive a sufficient number of applications

Interview Date: Wednesday 6th May 2026

General consideration for applications

• DBS checks: all posts are subject to an enhanced Disclosure and Barring check.
• Training: All successful candidates are required to complete our compulsory training programme which includes training in Advocacy (Being a Voice) Safeguarding and Diversity
• Conflict of interest: the independence of the service is important to Coram Voice. Prospective applicants need to raise any other potential conflicts of interest when initially contacting Coram Voice about this post.

Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from, Asian, African, Caribbean and other minority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.

If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.

At TLG, we’re passionate about building an exceptional staff team that’s committed to making a real difference in the lives of struggling children across the UK. We’re always on the lookout for great people to journey with us towards our vision, and we’re excited to offer a unique opportunity for a motivated and mission-driven individual to join us as Therapeutic Hub Head of Service in Greenwich.

We’re looking for a skilled and innovative individual to lead one of our pioneering Therapeutic Hubs, developed in partnership with a local church. This role sits at the front line of responding to the growing mental and emotional health needs of children, young people and families, offering high-quality therapeutic support to intervene early and prevent crisis.

As Head of Service for the Hub, you will provide strong clinical leadership, delivering targeted therapeutic support for complex cases while overseeing referrals and therapeutic pathways within the Hub. You will lead and support a multidisciplinary team of volunteer counsellors, trainees and therapeutic coaches, modelling trauma‑informed, relational practice shaped by PACE values and reflective supervision.

Alongside direct delivery, you will play a key role in developing the Hub’s reach and effectiveness, working collaboratively with TLG, the partner church and local referrers. Safeguarding, quality and professional excellence are central to the role, with responsibility for ensuring the hub is a safe, welcoming and effective space for children and families from diverse backgrounds to find healing and hope.

If you are a skilled clinician with a heart for children, families and the local church, and you’re excited to help shape an innovative model of care, we would love to hear from you.

TLG is a Christian charity and, as a team, we want to bring our faith to the work we do; as such, we are recruiting an individual with a strong and vibrant Christian faith. We would welcome applications from candidates from diverse backgrounds to enable us to better reflect the needs of the communities we serve.

Hours: Part-time, 2.5 days (18.75 hrs) per week (0.5 FTE)

Closing Date: Sunday 17th May

Initial Interviews: Monday 1st June – Online

Final Interviews: Mon 8th / Tuesday 9th June – at Emmanuel Church London

About CoppaFeel!

CoppaFeel! are the UK’s only youth focused breast cancer awareness charity, and we’re on a mission to get every 18-24 year old checking their chest. We educate people on the signs of breast cancer and encourage them to check their chests monthly, so that if they notice something unusual they are empowered to contact their GP and advocate for themselves.

We do this because when diagnosed early, breast cancer treatments are more effective and survival rates are higher. Early detection can save lives.

Breast cancer does not need to be detected late, and as long as we are here and continue to be supported by people like you, we will do all we can to make sure this doesn’t continue to happen.

The Role

CoppaFeel! is looking for a Senior Healthcare Engagement Manager to oversee the production of high-quality health information and resources and lead on CoppaFeel!’s healthcare engagement work.

The Senior Healthcare Engagement Manager will sit within the CoppaFeel! Education Department and will work closely with the Head of Services and Health Information & Services Manager.

The Senior Healthcare Engagement Manager will be responsible for leading our work in the health engagement space. They will play a key role in supporting the strategic direction of this work and provide insight and sector knowledge to support decision making within the leadership team. This will involve building strong relationships with clinicians and healthcare stakeholders, enhancing CoppaFeel!’s role in the healthcare sector.

The Senior Healthcare Engagement Manager will have oversight of the production of our health information and resource portfolio. This role ensures that all health resources are accessible, impactful, and trusted, meeting the highest standards, including those required by the Patient Information Forum Tick Accreditation.

This is a hybrid role, with the expectation that you will attend the London office 2 days per week. You will also be required to attend the office for quarterly team meetings, department meetings and in person training, we will provide plenty of notice for when you are required to be in for these purposes.

Duties and Responsibilities

Health Engagement

• Work closely with the Head of Services to set the strategy for CoppaFeel!’s work in the healthcare space.
• Provide vision and direction to support departmental growth in healthcare engagement, ensuring alignment with overall organisational goals.
• Drive the development of new and existing strategic initiatives to engage healthcare professionals, ensuring messaging remains relevant, builds credibility and reflects developments in breast cancer in the healthcare space.
• Work closely with the Senior Policy & Influencing Manager to strengthen links between influencing and the delivery of health engagement initiatives.
• Work closely with the Senior Programmes Manager to support the development of regional engagement work and the development of relationships across Cancer Alliances.
• Work collaboratively internally and externally to understand the needs of different healthcare audiences and work with teams across the organisation to develop engagement initiatives that increase knowledge and confidence of breast cancer in younger people.
• Establish and maintain relationships with key clinicians and expert stakeholders to enhance CoppaFeel!’s presence within the healthcare space.
• Lead on the design and delivery of training for healthcare professionals encouraging the integration of CoppaFeel!’s resources into their practice.
• Lead and manage CoppaFeel!’s Medical Advisory Group, ensuring it evolves in line with organisational needs.

Health Information

• Work with the Head of Services to set strategic direction in relation to resources, health information content and the production process.
• Provide expert advice and guidance at both strategic and operational levels on best practice approaches to delivering high quality health information and resources, with a focus on optimising reach and impact.
• Hold responsibility for the continued accurate and consistent development of the charity's Health Information provision.
• Oversee the creation and dissemination of high-quality health information, ensuring it is accessible, accurate, and meets accreditation standards required by the Patient Information Forum.
• Provide direction to the Health Information and Services Manager in development and delivery of a portfolio of materials, resources and reminder services.

Strategy & Management

• Support initiatives to ensure that CoppaFeel! Staff are knowledgeable and up to date with issues around breast cancer in younger people.
• Design and deliver internal Health Information team training across the organisation.
• Line manage the Health Information & Services Manager and the Health & Services Executive, offering guidance, support, and opportunities for professional growth and development.
• Represent CoppaFeel! in media opportunities where appropriate to communicate key health messaging.
• Work with the Impact & Evaluation manager to ensure robust monitoring and evaluation frameworks are in place to track the effectiveness and impact of our work.
• Collaborate with the Senior Engagement & Inclusion Manager to ensure that all health information and engagement strategies are inclusive, accessible, and representative of diverse communities.
• Manage departmental budgets ensuring efficient use of resources and supporting and informing phasing and re-forecasting.
• Support the development and implementation of operational plans. Ensuring that projects are tightly managed and delivered on time and within budget

Skills, Experience and Qualifications

Essential

• Extensive experience leading the delivery of health engagement initiatives.
• Proven experience in the design and delivery of education and training for healthcare professionals.
• Awareness of clinical policy and practice changes influencing health care practice and delivery.
• Knowledge of Healthcare professional culture, NHS systems, primary care settings, and breast cancer services.
• Proven experience in developing and writing health information and applying health literacy best practices.
• Strong ability to understand medical information and how this can be translated into clear, accessible messaging.
• Experience managing health information production processes, ensuring accuracy and accessibility.
• Experience managing multiple projects with the ability to oversee competing priorities and deadlines.
• Experience managing budgets.
• Previous experience line managing a small team, with a focus on team development.
• Outstanding collaboration skills with both external and internal stakeholders and ability to manage relationships with confidence.
• Strong organisational skills, with the ability to balance competing priorities and deliver high-quality outcomes.
• Understanding of EDI principles in service delivery.

Desirable

• Awareness of developments in the clinical research space and how this might influence healthcare practice.
• Strategic planning experience in the health or charity sector.
• Experience representing organisations in media or public communications, or a willingness to be trained.

Application information

Applications will close at 9am on the 13th April, with the aim to commence the first round of interviews on 16th April.

Applications will be reviewed as they are submitted so we encourage early application. CoppaFeel! reserves the right to close the vacancy early in the event that we receive a high number of applications before the closing date.

Main benefits, Terms & Conditions

Annual leave entitlement: 22 days, plus office closure at Christmas, a day off on our Founders birthday, and a day off for your birthday.

• Employee Assistance Programme

• Health Cash Plan; cash back on everyday health expenses, as well as a GP advice line and access to PerkBox.

• Access to Self Space training and 1:1 therapy

• Core working hours of 10am to 4pm

• Flex Friday; every other Friday off, offering the time to recharge and ensuring work life balance, while remaining available in case of emergencies

All annual leave and benefits are pro-rata'd for part time employees.

Equality, Diversity, and Inclusion

At CoppaFeel! we support a diverse range of communities and we understand that diversity within our team is central and crucial to meeting the needs of the young people we exist to serve. We strongly encourage applications from Black, and people of colour, LGBTQIA+ candidates, candidates with disabilities, from men, and from those with a lived experience of cancer because we would like to increase the representation of these groups within the charity.

We promote equality, diversity and inclusion in our workplace and make recruitment decisions by matching the charity's needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We recognise the value in encouraging a diverse range of perspectives, skills, experience and knowledge at the charity.

While the successful candidate will be selected purely on merit, in the event of a tie between two candidates with equal suitability, we may select a candidate with lived experience of the issues we are seeking to address through our work.

We are a Disability Confident Employer and we commit to offering an interview for all applicants with disabilities who meet our required criteria for the role. If you have any accessibility requirements or need any adjustments for the interview process please get in touch.

Creative Support is a national provider of social care with charitable status. We are seeking a capable and highly professional PA to support our governance and quality functions.

This is a responsible position which will offer great job satisfaction to someone with a conscientious and proactive approach. Creative Support delivers person-centred care and support to people across England with a wide range of needs. We are also a Registered Social Landlord managing around 1,000 units of supported housing. 

This role inolves the provision of all necessary administrative and secretarial assistance to the Chair of the Board, Company Secretary and Director of Quality.  The role will involve:

Governance

- Liaising with the Chair and trustees to forward plan and schedule meetings.

- Communications and correspondence for the Chair and trustees.

- Organising meetings and sending out invites and virtual log-ins.

- Managing room bookings, refreshments, travel arrangements and payment of expenses.

- Arranging meetings between the Chair, trustees, the CEO and other officers as required.

- Making arrangements for presentations and internal/external speakers as required.

- Liaising with the Executive Team regarding preparation for meetings and any follow up.

- Taking accurate and professional minutes of a wide rage of meetings, including Board and Committee meetings.

- Collating, uploading and sending out minutes, reports and other papers for Board meetings.

- Keeping records of attendance and apologies and any possible conflicts of interest.

- Maintaining all records in good order and managing the online Board portal.

- Supporting the Company Secretary, Chair and CEO with organising the Annual General Meeting and any other General Meetings and events.

- Supporting the Company Secretary with the recruitment and induction of new trustees.

- Being a point of contact for trustees and shareholding members.

- Supporting the Company Secretary in undertaking their role and duties.

- Any other duties reasonably requested by the Chair, CEO and Company Secretary.

Quality

- PA support for the Director of Quality and administrative support for their quality remit and operational portfolio.

- Servicing the Quality & Practice Committee. This will involve coordinating the submission of reports and information in accordance with agreed deadlines.

- General administrative support for the Head of Quality, Head of Social Care Governance and Quality Team as required.

- Collating quality data, compiling reports, minuting meetings and effective follow up.

- Taking minutes and providing administrative support for confidential and sensitive HR and safeguarding cases.

- Providing PA support and assistance for the Executive Team when required.

- Communicating and liaising with Head Office Teams and operational managers.

- Contributing to the planning and implementation of wider corporate campaigns and programmes of work as required.

- Providing support for co-production initiatives and Experts by Experience.

Applicants for this role must be passionate about Creative Support’s work, values and ethos. You will have significant prior experience gained in a responsible secretarial or administrative role. Experience of working for a charity or a social care or public service organisation is desirable, but not essential. You will be proactive, professional and able to maintain confidentiality. You will be well-organised, able to prioritise work and to achieve deadlines.

You must have good communication skills with the ability to liaise effectively and  coordinate the work of others. You must be helpful and responsive to requests for assistance from the Chair and trustees. You will be willing to work flexibly in accordance with the needs of the organisation and trustees, including attending evening meetings (1-2 evening meetings a month).

A good standard of literacy is required and you must be competent in the use of IT and online applications including MS Word, Excel and Powerpoint. You will be conscientious and diligent in managing data and information and keeping records on behalf of the Company Secretary. You must be able to take direction and be accountable to the Director of Quality and the Company Secretary.

You must be committed to the principles of co-production as you will be expected to support the voice and active involvement of people we support in governance and quality assurance.

Benefits of working with Creative Support:

- Friendly and supportive work environment

- Career development opportunities

- High level of training and development through our Creative Academy

- Pension with company contribution

- Free life assurance

- 25 days paid annual leave plus bank holidays, plus an additional day off for your birthday

This job could be full time (37.5 hours) or part-time by agreement, subject to a minimum of 30 hours per week. This post is not suitable for home working. Our offices are readily accessible on public transport as we are based in in the centre of Stockport close to the mainline train station and with frequent buses to Manchester.

Creative Support is a welcoming and inclusive Equal Opportunities employer. We embrace diversity and encourage applicants from all backgrounds and cultures. As a Disability Confident Employer we welcome applications from people with a disability, and as a proud Stonewall Diversity Champion we actively encourage applications from the LGBT+ community.

We can only accept applications from candidates who are located in and eligible to work within the UK.

We will be interviewing for this role as suitable applications are received and may close this role before the closing date upon a successful candidate being appointed.

Vacancy Reference Number: 84364

Applications for this post must be submitted via the Creative Support website, quoting the above vacancy reference number.

Steel Warriors was established in 2017 to rethink how knife crime is tackled by turning a symbol of violence into one of strength and resilience. We transform the lives of marginalised young people by recycling knives seized by the police into outdoor calisthenics gyms and create positive change in communities. We provide classes at our five outdoor gyms across – Lambeth, Tower Hamlets, Newham, Haringey and Enfield – and deliver programmes in schools (including pupil referral units), youth and sport clubs, and in Brixton Prison. Our coach mentors deliver high quality, inclusive calisthenics sessions alongside mentoring and employability sessions

The Head of Programmes and Safeguarding role combines strategic leadership with strong operational oversight. The postholder is responsible for leading the design, development and scaling of high-quality services, supporting their team to perform effectively, and ensuring that programmes deliver meaningful outcomes for participants. They will work closely with colleagues, delivery partners, funders, young people and board members to drive programme development aligned with the organisation’s strategy, theory of change and ultimate goal of young people being safer, healthier and feeling more connected and positive about the future. The role requires an exceptional organiser and team leader able to manage a range of priorities, coordinate people and systems effectively, and maintain high standards across delivery areas.

Role: Poppy Appeal Manager – London Poppy Day & Partnerships

Location: London Bridge, Hybrid 2 Days

Contract Type: Permanent

Hours: 35 hours per week

Salary: £33,622 to £36,863 per annum (Inclusive of London Supplement)

This is a standout opportunity to play a key role in delivering one of the UK’s most recognisable and impactful fundraising events. As Poppy Appeal Manager for London Poppy Day & Partnerships, you’ll take ownership of the planning and delivery of a large-scale, high-profile event that brings together volunteers, partners and supporters across the capital. You’ll be at the centre of it all turning plans into reality and ensuring the day runs seamlessly, while delivering a meaningful experience that drives both income and impact.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

We’re looking for someone who is highly organised, detail-focused and confident managing complex projects with multiple moving parts. You’ll be comfortable overseeing logistics, suppliers, stock and stakeholder coordination, all while working to clear KPIs and timelines. Just as importantly, you’ll bring a commercial mindset using data and insight to evaluate success, identify improvements and maximise return. If you thrive in a fast-paced environment and can stay calm under pressure, this role will play to your strengths.

You’ll also be a strong relationship builder, able to engage and influence a wide range of people from internal teams and volunteers to corporate partners and suppliers. Creating a positive, well-supported experience for everyone involved will be a key part of your role, alongside developing partnerships that strengthen and grow the Poppy Appeal. This is a hands on role where no two days are the same, ideal for someone who takes ownership, enjoys problem solving and is motivated by delivering something that truly makes a difference.

You will be contracted to our Haig House hub with a minimum expectation of two days per week working in person at the hub and flexibility for working remotely/at home when not on site. This role also requires travel to our Aylesford, Kent warehouse. This will be counted as your working day in the office that week. Please be aware a full UK driving licence is required for this role.

At the Royal British Legion, we know the importance of flexibility, so we offer options like our 9-day fortnight while also considering other flexible working arrangements to suit your needs. We want you to feel supported in balancing work with life’s other joys!

Employee benefits include -

· 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days

· Generous pension contributions, with Employer contributions ranging from 6% to 10%

· Range of flexible working options may be available, depending on your role

· Employee Assistance Programme providing confidential counselling, financial and legal advice

· Range of courses delivered by learning specialists to support your development goals and objectives

· Opportunities to volunteer

· Travel loans, Cycle to Work, and more!

For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert. Our shortlisting is performed on the evidence provided in your application against the Essential and Desirable criteria in the Person Specification.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.

Please note: This is a UK based position. We are not able to sponsor applicants at this time.

About Us 

We are an independent, global organisation of investigators and campaigners using cutting edge investigative methods. We shine a light on the financial and political systems that enable corporate abuses of power that harm people and planet.

For over 30 years, Global Witness has pioneered an approach that merges bold investigations with determined campaigning to secure better protections for people and our planet. We’ve gone undercover to unmask the violence and secretive deals that underpin the “blood diamond” industry. Our data-driven analysis has tracked the flow of commodities across the globe. And we’ve sought out powerful testimonies that tell the story of environmental harm and repression first-hand.

With three decades of campaigning for a fair and just planet under our belt, we reframed our focus in 2020 to address humanity’s greatest challenge: the climate crisis.
 

The Role

The role will contribute to strengthening the campaign function by establishing effective project and program management systems, processes, and practices that enable timely delivery of work, strong collaboration, and accountability to donors. The role will oversee project and grant management across teams, ensure budgets and resources are managed effectively. The role will also provide management and support to team members, fostering a culture of creativity, collaboration, and inclusion.

Main responsibilities include;

• Effective project management support to the campaign function 
• Manage resources 
• Team management 

Who we are looking for

• Significant experience as project manager
• Proven ability to establish organisation-wide project management systems and processes, aligned with finance and fundraising requirements.
• Demonstrable experience delivering and coordinating grant-funded projects, including multi-grant initiatives, to time and within budget.
• Strong track record in supporting off-track projects and bringing them back on course.
• Excellent organisational skills, with the ability to prioritise, set boundaries, and manage multiple competing priorities.
• Experience in financial planning, budget management, and donor reporting.
• Strong interpersonal and relationship-building skills, with experience supporting partners in managing project resources.
• Excellent written and verbal communication skills, including meeting facilitation and reporting for diverse audiences.
• Proficiency in MS Project or similar project management software.
• Self-aware, reflective, and able to work both independently and collaboratively.
• Shares our values and is committed to contributing to our diversity, equity and inclusion journey.
 

How to Apply

Please download the job pack attached above for the full details of the role.

Valued Recruitment is working exclusively with Global Witness to recruit for their growing team. We are an ethical recruitment company, intent on hiring inclusively and transparently.

The closing date for this role is Tuesday 14th April 2026.

To apply, we welcome a CV and 500 words which answers the following questions;

1. Can you share an example of when you developed or introduced a project management structure or tool for a team, project or organisation where people were time-poor, unfamiliar with the terminology, or sceptical of its value? What did you do to make it practical and useful? (250 words) 

2. What do you think needs to change in project management practice if organisations are to respond well to an increasingly uncertain and fast-changing world? (250 words) 

Accessibility is incredibly important to us here at Valued Recruitment and at Global Witness. If you would like any accessibility amendments or support throughout the application and interview stage, please don’t hesitate to let us know. No question or request is too big or too small. We want this process to be comfortable and enjoyable and a chance for you to bring your best self to the process.

Locality Counselling Service Lead 

Do you have Professional qualification in counselling, psychotherapy, psychology or a related discipline?

Join South Birmingham’s locality-based counselling service operates from community hubs and outreach venues including GP practices, community centres and Family Hubs across Edgbaston and Northfield.

Position: Locality Counselling Service Lead 

Location: Harborne, with travel within South Birmingham and North Solihull / Hybrid

Hours: Part-time. 28 hours per week

Contract: Permanent

Salary: £35,118 pa (pro rata)

Benefits: The provision of workplace wellbeing support and activities, hybrid working where the role allows, flexible working and a range of family friendly policies and subsidised parking.

Closing Date: Sunday 27th April (midnight)

Interview Date:  29/30th April/1st May

The Role

The service provides accessible, culturally competent mental health support to diverse communities through a range of brief interventions and therapeutic modalities.

Working within a partnership model, the Locality Counselling Service Lead will take responsibility for managing and delivering a high-quality counselling service across South Birmingham. This role ensures that provision is responsive to community need, aligned with commissioning requirements and delivered in an integrated, outcome-focused and innovative way.

You will drive service improvement, integration and innovation through partnership working across health, social care, voluntary and community sector organisations, whilst ensuring high quality, cost-effective delivery, robust performance management and continuous improvement.

Key areas of responsibilities include:

• Service Leadership & Operational Oversight
• Supervision & Workforce Development
• Partnership & Multi Agency Coordination
• Quality Assurance & Safeguarding
• Service Development & Strategic Support
• Data, Outcomes & Reporting

About You

You will have a professional qualification in counselling, psychotherapy, psychology or a related discipline and a registration or accreditation with a relevant professional body (e.g. BACP, UKCP etc

You will have experience of:

• Managing mental health, counselling or similar services
• Working within a partnership or multi agency environment
• Delivering community-based services to diverse communities
• Clinical governance, supervision and risk management
• Implementing contracts, seeing through to operational delivery and maintaining strong performance
• Achieving targets and maintaining high quality services
• Building effective relationships with a range of professionals and services

About the Organisation

Our client is leading provider of services to the health and social care sector, with the aim is to reduce inequalities in learning, employment and health. As an employer the organisation is proud to offer a range of benefits to staff including provision of workplace wellbeing support and activities, flexible working and a range of family friendly policies and subsidised parking.

You may also have experience in areas such as Counselling, Counsellor, Psychotherapist, Counselling Service Lead, Counselling Services Lead, Mental Health Counselling, Mental Health Counsellor. #INDNFP

Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People.