Services manager jobs

Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

We are now recruiting the team that will deliver Crisis at Christmas 2026. This unique project mobilises a huge volunteering effort to provide warmth, companionship and vital services in temporary centres across London to people facing homelessness.

Vacancies: We are hiring for x2 vacancies

Contract: Fixed Term Contract – 9 September 2026 to 29 January 2027

Salary: £31,354 per annum

Hours: 35 hours per week (some rota’d working to cover weekends and bank holidays over Christmas period) 

Location: Canning Town Warehouse, Unit 4 SEGRO Park, London E16 4ES (minimum 2 days per week) alongside homeworking

About the role

As Project Assistant in the Volunteering Team, you will play a proactive role in supporting the recruitment and management of Crisis at Christmas volunteers. This is a great entry-level opportunity to be part of a collaborative and supportive team making a real difference. Acting as the first point of contact for all volunteer enquiries, you will ensure an equitable and inclusive experience for every applicant by processing volunteer applications and confidential data with care and diligence, and by conducting essential safety checks to make sure our volunteers are suitable.

We’re looking for someone who brings bold ideas and a positive attitude, is comfortable working with people from all backgrounds, and wants to help create an impactful volunteering experience. When our project goes live, you’ll also play a key role in running our friendly volunteer helpline—helping people feel supported and ready to make a difference.

About you

To be successful in this role you will have…

• Experience of customer service and be comfortable answering high volumes of volunteer enquiries on the phone and via email in a professional and friendly manner
• Excellent spoken and written skills to communicate effectively and confidently with a wide range of audiences. 
• Strong organisational skills with an ability to manage multiple priorities and work to tight deadlines.
• A positive and proactive mindset, coupled with a strong willingness to contribute and support the success of the project. 

You may have experience in a busy customer service or call centre environment or experience in events or working on busy projects. You should have an interest in the charity or homelessness sector and a commitment to Crisis’ purpose and values.

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds. 

Working at Crisis 

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.  

As a member of the team, you will have access to a wide range of employee benefits including: 

· A competitive salary. Please note our salaries are fixed to counter inequity and we do not negotiate at offer stage.

• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy. 
• Pension scheme with an employer contribution of 8.5% 
• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave. 
• Enhanced maternity, paternity, shared parental, and adoption pay.
• Wellbeing Leave to be used flexibly 
• And more! (Full list of benefits available on website) 

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career. 

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply?

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date:  Sunday 26th July at 23:59

Interview process: The interview will consist of a competency-based interview + written task.

Interview date and location: Interviews will be held in person at our Canning Town Warehouse on Tuesday 11th and Wednesday 12th August 2026

AI in Job Applications

We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences

Accessibility 

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please contact our Talent Acquisition team to discuss how we can help. 

   

Registered Charity Numbers: E&W1082947, SC040094 

This fixed term role is an exciting opportunity to be part of an innovative, forward-thinking partnership, combining holistic, patient-led care with trauma-informed values and support.

KSS Provider Collaborative provides inpatient secure services to adults across the Kent, Surrey, and Sussex area, including women detained under the Mental Health Act.  In partnership with The Women’s Support Centre Surrey, Brighton Women’s Centre (BWC) will be delivering 1:1 wellbeing support and group activities to women based in secure forensic units.

The goal is to co-design and deliver weekly group activities aimed at improving well-being, confidence and support. The Women’s Senior Enhancement Worker will also be responsible for a small caseload of women, providing 1-1 support around transitions into the next appropriate setting, which could mean another hospital, supported accommodation or independent living.

Alongside your own caseload, you will provide trauma-informed, strengths-based line-management to a team of two Women’s Enhancement Workers based in other hospitals. Together you will be creating safe, non-judgmental spaces in which to co-produce support across a range of needs, building on your service-users knowledge, confidence and connections.

The Women’s Secure Senior Enhancement Worker will be informed by BWC’s values, policies and procedures and will understand the importance of building trust and self-esteem with service users while working collaboratively with key staff and agencies.

You will be responsible for promoting this service within the partnership and across external pathways, as well as overseeing and completing reporting requirements for this project on the BWC database.

This role is subject to an enhanced DBS and other new starter checks.

Join Isabel Hospice as one of our new Community Fundraisers and help inspire local people, schools, and community groups to raise vital funds for hospice care across eastern Hertfordshire.

About the role

As a Community Fundraiser, you’ll play a key role in connecting our local communities with the work of Isabel Hospice, creating opportunities for people to get involved, give back, and fundraise in ways that are meaningful to them.

You’ll develop and deliver community fundraising plans, nurture long-term relationships, and support volunteers, schools, faith groups, and local small businesses to achieve their fundraising goals. You’ll also represent the hospice at events and speaking engagements, sharing the powerful impact of our care.

This is a hands-on, relationship-focused role where no two days are the same, from supporting a local running club raising funds in memory of a loved one, to helping a school organise their first charity partnership.

About you

You’ll be confident, outgoing, and able to build rapport quickly with people from all walks of life. You’ll bring creativity, warmth, and strong organisational skills, along with the drive to meet income targets while providing outstanding supporter care.

You’ll also have:

• Experience in community fundraising, volunteer management, or relationship-focused roles
• Excellent interpersonal and communication skills, both written and verbal
• The ability to plan and deliver fundraising activities effectively and safely
• An understanding of the Fundraising Regulator’s Code of Fundraising Practice
• A positive, proactive approach, with flexibility to work occasional evenings and weekends
• A driving licence and own car

What we offer

• A supportive, values-led team environment
• The chance to make a real impact in your local community
• Ongoing professional development and training
• The satisfaction of knowing your work helps provide compassionate end-of-life care for local families

Benefits

• 27 days holiday plus bank holidays
• Pension and life assurance schemes
• Employee Assistance Programme for health and wellbeing support
• Cycle to work scheme
• Health Service Discounts
• Refer a friend bonus

If you're ready to use your experience and energy to connect communities and make a real impact, we’d love to hear from you!

We reserve the right to close this job earlier if sufficient applications are received, so please apply early to avoid disappointment.

Successful applicants will be required to undertake a DBS check. 

For details of our inclusion statement, please see our website.

We're looking for a passionate, compassionate and resilient Support Worker to join our Homelessness Social Care Service in Brent. No personal care or experience is required, just the right values

£30,784.00 per annum, working 40 hours per week.

Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* A generous pension - we will contribute up to 8% and life assurance cover up to 3x Pensionable Salary (T&Cs apply)
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
* Free DBS
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
A Support Worker will help to enable vulnerable people with complex support needs to manage their licences and move towards greater independence within the community by providing a flexible and individually tailored support package.
This role will be based at for Pound Lane, which is a high complex needs 24-hour service with same shift pattern.

The working pattern for this role is: - 5 days a week, working over a seven day pattern, weekends included. Shift pattern 8am-4am and late shift 1.30pm-9.30pm

What you'll do:
* Undertake key-working responsibilities for a caseload assigned by the Team Leader / Manager
* Oversee the daily running of the service ensuring all health and safety responsibilities are met
* Raise safeguarding alerts and complete incident reports within specified timeframe
* Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions
* Create support/action plans for providing appropriate support based on the assessment and reflecting the services and resources available
* Support customers to undertake domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of living standards
* Support customers to move on from the service through their identified move on pathway liaising with our Resettlement Officer and Brent Housing team.

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:
- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Approachable and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Thrives on change and enjoys dynamic diverse environments

What you'll bring:

Desirable:
- Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector.

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see our website for full Job description

Support and Advocacy Practitioner

Kairos Women Working Together is looking for a Support and Advocacy Practitioner to join our specialist women’s organisation in Coventry.

Since 1999, Kairos has walked alongside women facing multiple intersecting disadvantage and therefore subject to, or at risk of, sexual exploitation. Through support, advocacy and community, we work with women to increase options and opportunities, strengthen voice and agency, and empower them to create the futures they want for themselves.

This is an exciting time to join Kairos. We are growing our work through our Women’s Hub, strengthening our specialist support offer, and developing our role as a place of safety, advocacy, community and change for women in Coventry.

About the role

This is a frontline practitioner role providing women-centred, trauma-informed, holistic support.

You will manage a caseload, provide one-to-one support and advocacy, contribute to safeguarding and risk work, support drop-ins and outreach, facilitate group activity, and work closely with partner agencies.

The work is meaningful, challenging and deeply relational. The women we walk alongside are often facing significant trauma, risk, exclusion, crisis and harm. This means the role can be tough. Sometimes very tough. It requires emotional resilience, good boundaries, reflective capacity and the ability to stay grounded when things are complex or uncertain.

But this work is also full of purpose, hope and possibility. At Kairos, you will see the difference that trusted relationships, practical advocacy, women-only spaces and long-term support can make.

Kairos is rooted in feminist values and an analysis of power, inequality and men’s violence against women and girls. Our work is practical and frontline, but it is also activist in nature. We support individual women, and we also seek to challenge the systems, attitudes and injustices that create and sustain harm.

Who we are looking for

We are looking for someone who shares our values of Hope, Compassion, Empowerment, Solidarity, Voice and Justice.

We are not only interested in formal qualifications or traditional career routes. Relevant experience may come from paid work, volunteering, community work, activism, study, caring responsibilities, personal learning or lived experience.

What matters most is your ability to build trust, listen without judgement, hold strong boundaries, manage complexity, advocate clearly, reflect on your practice and work in a way that is rooted in Kairos’ values.

We do not expect anyone to arrive knowing everything. Kairos is a learning organisation, and staff are supported through regular line management, reflective supervision, external clinical supervision and access to relevant training and development.

Diversity, accessibility and lived experience

The voices of women with lived experience are centred in everything that we do. We encourage lived experience across the whole organisation, including volunteers, staff, senior leadership and our board of trustees.

We want Kairos to reflect the diversity of the women we support. We actively encourage applications from Black, minoritised and migrant women; women with disabilities; lesbian and bisexual women; and working-class women.

You will be welcomed, supported and respected in a culture that values authenticity, honesty and sisterhood.

We are committed to making our recruitment process as accessible as possible. If you need information in a different format, reasonable adjustments, or support to take part in the recruitment process, please contact us.

Role details

Job title: Support and Advocacy Practitioner
Salary: £29,779 per annum
Hours: 37 hours per week
Contract: Permanent
Location: Kairos Women’s Hub, The Old Grammar School, 31 Silver Street, Coventry, CV1 1HP
Reporting to: Support and Services Lead
Working pattern: Hub and community based, with occasional hybrid working. The role includes some evening work, currently Wednesdays, as part of our outreach and drop-in rota. Very occasional weekend work may be required for events or fundraising activity.
Annual leave: 25 days, rising by one day for each year of service up to 30 days, plus bank holidays.
Wellbeing offer: One paid wellbeing hour each week, paid wellbeing break between Christmas and New Year, access to Employee Assistance Programme, external clinical supervision, team wellbeing activities and optional Blue Light Card scheme.

This post is open to female applicants only as an occupational requirement under Schedule 9, Part 1 of the Equality Act 2010. This is due to the nature of the role and Kairos’ work as a specialist women-only organisation supporting women subject to, or at risk of, men’s violence, abuse and sexual exploitation.

An enhanced DBS check will be required. The role also requires a full driving licence and access to a vehicle with business insurance, as practitioners may need to travel across Coventry and transport women as part of their support. Mileage is reimbursed.

How to apply

Please apply by submitting your CV and a covering letter.

Your covering letter should explain why you are interested in the role and how your experience, knowledge, skills, values and aptitude meet the person specification in the recruitment pack.

Please give clear examples from your paid work, volunteering, community work, activism, study, caring responsibilities, personal learning or lived experience where relevant.

We do not expect you to meet every desirable criterion. If you connect with Kairos’ mission and can show that you have the values, insight and potential needed for this work, we would welcome your application.

Closing date: 26 July 2026 at 11:55pm
Interview dates: 20 and 21 August 2026

Please read the full recruitment pack before applying.

Head of HR

We are looking for an experienced and values-driven Head of HR to join a pioneering organisation making a lasting difference to the lives of care-experienced young people.

You will be working for a charity that transforms the lives of care-experienced young people. 

Your passion for staff development, wellbeing, and organisational culture will make a significant contribution to the charity’s overall mission.

Position:  Head of HR

Location: Hybrid/London
Salary: £46,000 per annum pro rata
Contract: Permanent
Hours: 22.5 hours per week (3 days)
 

Closing Date: 20th July 2026

About the Role

The Head of HR plays a pivotal role in fostering a workplace where every member of staff feels valued, supported and recognised for the impact they make. You will lead the organisation’s people strategy, ensuring wellbeing, professional growth and inclusive practice are embedded at every level.

By championing a positive organisational culture, staff development and ensuring effective HR systems and processes, you will enable staff to thrive and deliver their best work for the young people it serves.

This is a senior, standalone HR role, working closely with the CEO, leadership team and line managers, and acting as the main point of contact with our external HR support service.

Main duties and responsibilities include:

• Lead Learning & Development and wellbeing initiatives
• Oversee Equality, Diversity and Inclusion practice
• Provide expert HR advice to managers
• Manage HR data, reporting and workforce insights
• Support reward, recognition and induction processes
• Act as main contact for external HR support
• Lead on HR policy and Health & Safety (excluding safeguarding)

About You

You will be an experienced HR professional who is confident operating at both a strategic and operational level. You will bring sound judgement, empathy and clarity to complex people matters, and enjoy working collaboratively in a small, mission-driven organisation.

You will be organised, proactive and comfortable managing multiple priorities, with a strong commitment to inclusive practice and staff wellbeing.

You will have:

• Experience of managing a HR function
• Experience of developing and implementing HR processes and initiatives
• Up-to-date knowledge of employment law and risk management
• Excellent written and verbal communication skills
• Budget management experience
• Ability to manage multiple priorities and work to deadlines

If you are passionate about creating inclusive, supportive workplaces and want to play a key role in enabling a dedicated team to transform young lives, we would love to hear from you.

To apply, you will be asked to submit your CV along with a covering letter detailing how your skills, motivation and experience meet the requirements of the role.

You may have experience in roles such as: Head of HR, HR Manager, People Manager, HR Business Partner, Senior HR Advisor, People & Culture Manager, HR Lead, or Human Resources Manager.

Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People. #INDNFP

We work alongside people with lived experience of the criminal justice system to develop their confidence, skills, and mindsets. This enables them to deliver impactful programmes and support others who have been affected by the system.

Our approach is grounded in lived experience. We draw on our own expertise and work collaboratively with others who have been through the system, ensuring everything we do is co-produced, authentic, and meaningful.

These roles are central to our mission of ensuring that the voices of people within the justice system shape the services and decisions that affect them.

All roles are open to individuals who have personal experience of prison or probation, are no longer on licence, and are ready to use their experience to support others, influence change, and make a positive difference.

London Role

Working across all London Prisons, and community Health Justice programmes, to ensure that lived experience of those usig the services is at the heart of the decision making processses,  This role will require significant travel, which is fully reimbursable, so flexibility is essential.

Peterborough Role

You’ll work directly across our Prison Councils in both male and female sides of HMP Peterborough, as well as a range of community‑based projects regionally, and occasionally national.This role will require significant travel, which is fully reimbursable, so flexibility is essential

North West Role

You’ll work directly across our Prison Councils in HMP Altcourse and HMP Forest Bank, as well as a range of community‑based projects regionally, and occasionally national.This role will require significant travel, which is fully reimbursable, so flexibility is essential.

All roles

• Full-time positions available
• Permanent 
• £27k- £30k depending on experience (pro-rata for part time)
• Bank holidays plus 25 days holiday 
• You must be off community order / prison license
• Probationary period: Six months

Plese ensure tht you specifiy in your application which role you are applying for.

Do you want to support people with mental health issues in a moment of crisis?

Are you calm, non-judgemental and able to work effectively with people experiencing distress?

If you can embody our values of Hope, Courage, Togetherness, and Responsiveness, and want to help others build resilience and manage their wellbeing, we’d love to hear from you.

Peer Support Worker
Reference: 354
Responsible to: Peer Support Team Lead
Working hours: Full-Time, 37.5 hours per week
Contract: Permanent
Salary: £25,233 per annum
Based: Waltham Cross + Herts Countywide travel required, depending on client need and waiting lists, with a focus on Waltham Cross and East Herts.

Another exciting role has become available within our Peer Support Service.

About the Peer Support Services

Our Peer Support Service started 14 years ago, Since then, we have seen our service grow and we now offer Peer Support across the whole of Hertfordshire. Peer Support is the key service most requested by people and we now offer this in all of our 7 Wellbeing Centres across Hertfordshire. HMN’s values of Hope, Courage, Togetherness and Responsive form the basis of all the work we do.

Hertfordshire Mind Network provide a range of training opportunities, including our Peer Support Academy. Working in co-production with clients, staff, volunteers and stakeholders, we were able to create our own Peer Support Charter Values and these values form the ethos we work within our peer support team and the 2 academy courses we run which are: The Foundations of Peer Support and Supporting Others in a Peer Way.

About the Role

The Peer Support service provide tailored, personalised support for someone’s individual needs. This includes using different tools and techniques to help an individual improve areas of their life they may be struggling with. This approach includes; Hope, Courage, Togetherness and Responsive. Peer Support is based on the recognition that there is no better person to support the path towards recovery, than someone who has walked a similar path as that person.

As a Peer Support Worker you will:

• Offer 1-1 peer support in Letchworth and within other HMN Wellbeing Centres across the County depending on client need and waiting lists
• You will help co-facilitate our online Peer Support Group
• Meet client need and work within this personalised approach
• Work with clients in the community, within their home, as well as in one of our Wellbeing Centres
• Support clients in a peer support way
• Play an integral role in instilling HMN’s values through our 1-1 and group support
• Play a key part in the development and delivery of our groups
• Always ensure the delivery of quality services

We offer:

• Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 28 days after 5 years employment (plus 8 days Bank Holidays)
• An additional day of leave each year for your birthday following completion of probation period.
• Ongoing training relevant to your role.
• An Employee Assistance Programme.
• Health cover (after 6 months employment) – compensation payment for Optical, Dental, Chiropody and Therapy Treatments.

Being able to drive and having access to your own vehicle (or equivalent) is essential for this role.

Closing date for receipt of applications is Friday 31 July 2026.
Interview dates will be confirmed
Please note: Due to high numbers of expected applicants, we may close this advert early.
N.B. Please quote reference number 354 when completing your application for this role.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation.

In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.

Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. Our inclusive approach recognises the unique skills, knowledge, and perspectives that lived experience brings to our team.

No agencies please.

Job Title – Helpline Supervisor

Contract - Permanent

Hours -21 hours per week

Salary - £17,400 per annum (£29,000 FTE)

Location – Coram Campus, Bloomsbury, London (working from home 1 day a week is possible if the service needs allow)

About Coram

Coram is committed to improving the lives of the UK’s most vulnerable children and young people.

We support children and young people from birth to independence, creating a change that lasts a lifetime.

Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.

Coram Voice is a leading children’s rights organisation. We champion the rights of children. We get young voices heard in decisions that matter to them and work to improve the lives of children in care, care leavers and others who depend upon the help of the state.

This is an opportunity to work on the Coram Voice Helpline as part of a small, friendly team supervising our Helpline Volunteers to support children and young people to access our advocacy services. We are therefore looking for people who have experience of training and supervising the work of others and also a good understanding of the rights and entitlements of children and young people in the care system.

To apply for this role, please click on the 'apply now' button below to complete the application.

Closing Date: 16th July 2026 @ 23:59pm

Interview Date: 23rd July 2026

Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from global majority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.

If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.

We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.

Registered Charity No. 312278.

For over 190 years, London City Mission has been sharing the love of God and the good news of Jesus Christ with people on the margins in London, and we do this in partnership with churches. 

LCM's vision is to see everyone from the margins being invited to followJesus. Currently supporting approximately 80 front-line missionaries, 40 Mission Catalysts and Project Workers, and 20 short-term placements across the city, LCM has set an ambitious target to grow donations and legacy income by at least 7.5% per year throughout our 5 year strategy to the end of 2029. 

We are seeking a new Head of Major Gifts to drive innovation and growth through creative, wise, and inspirational leadership. Leading a high-performing and talented team, you'll develop LCM's strategy to grow relationships with individuals, Charitable Trusts, and Foundations who have the capacity to make a significant financial difference. You'll create rewarding partnerships that deliver the greatest mutual value, lead the growth of giving through gifts in Wills and In Memory donations, and build on the team's success to deliver a step change in income. 

You'll develop strong relationships with supporters so they understand the impact of their giving, create ambitious annual income targets and KPIs in line with the 5-year strategy, and provide analysis and insight to the Leadership Team and Trustees. Working closely with colleagues acrossthe Mission, you'll be an advocate for the Fundraising and Supporter Partnerships team across the Mission and externally. 

The successful candidate must be able to demonstrate: 

• Proven track record in leading high-value fundraising programmes, particularly securing major gifts from individuals. 

• Excellent leadership skills in supporting and developing a high performing team 

• Strong financial expertise, including experience in target setting and providing detailed reporting and analysis. 

• Skilled in using CRM systems to support fundraising strategies and nurture supporter relationships. 

• Excellent verbal and written communication skills, with the ability to influence and build strong relationships. 

Through this role you'll make a difference in London for the salvation of souls and to the glory of God, igniting a movement of mission in the local church to people on the margins. You'll be part of a mission-focused team who gather for daily staff prayers, monthly team days with worship and teaching, and an annual week of prayer. 

Closing date for applications: Friday 31st July 2026 at 12noon

Selection process: For shortlisted candidates, the process will include two stages. The first interview is expected to take place in early August 2026.

Helpline Adviser

£25,563.66 per year

Leeds LS1 5SH / Remote Worker

1 in 4 of us in the UK are disabled and we are a diverse, proud, and vibrant community. We’re here to create an equal future with all disabled people. We campaign to transform attitudes to disability, tackle injustice and inspire action. We are creating a powerful movement of disabled people, allies, organisations and businesses.

Together we will be unstoppable.

Our Services team based in Leeds has an opening for a Helpline Adviser.

Location: This role requires weekly attendance at Scope Leeds office (3 Brewery Wharf, Leeds, LS10 1JF)  with the remaining days worked remotely.

The working pattern for this role will be agreed and will be varied over shift patterns between 9am to 6pm Monday to Friday and to include some Saturday working 10am to 6pm. 

The role

We are looking for a self-starter with the ability to prioritise their own workload whilst advising Scope’s helpline customers. To provide support to helpline customers, supporters and donors and Scope enquiry customers.

In this role, you will:

· Provide consistent high-quality responses to enquiries received at Scope’s Helpline via telephone, email, live chat, our online community, and social networking channels, within set turnaround times.

· Ensure that customers feel valued and are provided with information that is tailored to meet individual need, is accurate, up to date and accessible to them.

· Provide excellent customer service with a friendly and empathetic manner.

· Continually update your knowledge around disability issues and to share learning across the team, to offer an expert service to Scope’s customers.

· Identify the correct person/department and efficiently transfer calls internally when customers ring with general enquiries.

· Ensure that details of all enquiries are logged accurately on the customer database in a timely manner and that quality data and information is maintained.

· Work within Scope’s policies relating to customer confidentiality and data protection.

· Follow Scope’s policy and process around safeguarding and to make decisions regarding relevant customers as appropriate.

· Promote Scope and its values around equality, inclusion and the social model of disability and to present a positive image of the organisation in all aspects of work.

· Contribute to team meetings and discussions and to proactively contribute to the continued improvement of the service.

About you

To be successful in this role, you will have:

· Demonstrable experience of providing advice and information.

· Experience of working in a contact centre environment with a friendly and empathetic manner.

· Excellent customer service skills and be able to communicate correctly to all of Scope’s internal and external customers.

· Drive and enthusiasm to the role and be able to demonstrate that you care passionately about improving the lives of disabled people.

Please give examples in your application to show how you have these skills.

We also ask you to share how you support Scope’s values and our goal of a fair and equal future for disabled people.

Additional information

You must have the legal right to work in the UK to apply for this role. We cannot provide visa sponsorship.

Anonymised applications

We use an anonymised application process to support our commitment to equality, diversity and inclusion.

All applicants must submit an anonymised CV and complete a short online application form.

Our values

Pioneering, Courageous, Connected, Open, Fair.

We trust each other and give colleagues freedom to be creative, push boundaries, and change minds.

Disability confident scheme

We are proud to be a charity committed to disability equality. We welcome applications from disabled people and anyone with an impairment, long-term condition, or access need. We want our colleagues to reflect the diverse communities we serve.

Scope is a Disability Confident Leader. We are committed to making sure disabled people have fair and equal access to work. As part of this, we aim to offer an interview to disabled applicants who meet the essential requirements of the role.

To be considered under our Offer an Interview Scheme (previously the Guaranteed Interview Scheme), please tick the relevant box on your application form.

If you need any adjustments or support during the recruitment process, please email us via our website.

You can also find more information about requesting adjustments for interviews on our website.

Important to know:

You must meet all the essential requirements in the job description.

If we receive a high number of applications for a role, we may need to prioritise interviews for disabled applicants who best meet the role criteria.

Equality, Diversity and Inclusion (EDI)

EDI is a priority at Scope. We welcome applications from people of colour and other underrepresented communities. We aim to create a culture where everyone feels they belong, treating all with dignity and respect. As a disability equality charity, accessibility and inclusion come first. We listen, learn and continuously improve.

Scope benefits

We believe hard work deserves reward and recognition. We offer a wide range of benefits including:

· 27 days holiday plus bank holidays

· Flexible, hybrid and remote working options

· Pay progression at 6 months and 2 years

· Company pension

· Excellent training and career development

· Strong colleague networks across disability, race and LGBTQ+

· Discounted gym membership, cycle to work scheme and much more.

How to apply

Please visit our website via the link and apply online.

Closing date for applications: 11:59pm GMT, Monday 20 July 2026.

Please note that successful candidates will be subject to an enhanced DBS check.

Do you have experience managing end-to-end recruitment campaigns, using creative sourcing methods to identify and attract talented candidates? Would you like to recruit diverse people into an organisation that makes a life-changing difference to people affected by dementia?
We are recruiting for a Talent Acquisition Advisor to join on a full-time basis, working 35 hours per week on a permanent contract.

We’ve been on an exciting journey to transform the way we recruit at Alzheimer’s Society, and we’re now looking for a talented recruitment professional to help bring that transformation to life by embedding new ways of working and driving lasting impact.

As a trusted advisor, you’ll work closely with hiring managers across the organisation, coaching and guiding them to make confident, inclusive, and evidence-based hiring decisions. You’ll influence how recruitment is delivered at every stage, from designing fair attraction strategies to embedding best practice interview and selection methods.

Every day, you’ll be helping managers across the organisation recruit diverse people into the right roles, supporting services that make a life-changing difference to people affected by dementia.

About you
Joining us, you’ll have experience managing end-to-end recruitment campaigns across a variety of roles or sectors. You’ll be able to partner effectively with hiring managers, understand a vacancy brief and utilise creative sourcing methods to identify and attract talented candidates. As with every recruitment role, you’ll need to be organised and proactive with the ability to prioritise and manage multiple tasks effectively.

Crucially, you’ll have the knowledge and interpersonal skills required to manage stakeholder relationships and expectations and you’ll be able to coach and guide hiring managers through the full recruitment lifecycle. You’ll also care about creating inclusive hiring experiences and reducing bias in recruitment, with the ability to positively challenge, advocate for change and identify how we can improve our processes.

We are looking for someone who shares our values of Determination, Compassion, Trusted Expertise, and Better Together.

What you’ll focus on:

- Delivering end-to-end recruitment campaigns for a variety of non-managerial and high-volume roles.
- Partnering with hiring managers to shape fair, effective, and creative attraction strategies.
- Advising on inclusive selection methods, interview best practice, and safer recruitment compliance.
- Using data and insights to continuously improve recruitment outcomes and candidate experience.
- Collaborating with the wider Talent Acquisition team on transformation initiatives, including ATS (Eploy) optimisation.

About Alzheimer's Society - who are we and what’s our mission?  

Dementia is the UK’s biggest killer. One in three people born in the UK today will develop dementia in their lifetime.  

At Alzheimer’s Society, we’re the UK’s leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding ground-breaking research and campaigning to make dementia the priority it should be.  

Together with our supporters, we’re working towards a world where dementia no longer devastates lives. Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for. 

Our commitment to Equity, Diversity, Inclusion & Belonging  

We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as part of a minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.     

Our hiring process 

We want you to bring your whole self to the process. Applications are anonymised until interview stage, and we’re happy to support any adjustments. Share your feedback via our candidate survey when applying to help us improve. We may close early if we receive high interest (with 48 hours’ notice). Some roles may require a DBS check as part of our safer recruitment commitment. Thinking about using AI during the recruitment process? We know this can be helpful in many ways but remember to include your personal and authentic self too. Your voice and experience are what really set you apart. 

Giving back to you  

At Alzheimer’s Society, we value our people and take a total reward approach to pay and benefits. You’ll enjoy a generous double-matched pension scheme, 27 days’ annual leave (plus bank holidays and wellbeing days), and access to a free Health Shield Cash Plan, 24/7 EAP, Thrive mental wellbeing support, and virtual GP services.

Our Society Plus platform offers exclusive discounts, wellbeing resources, and recognition schemes, while our flexible working, family-friendly policies, and life assurance provide peace of mind and work/life balance. We also offer a free Will-writing service and long service awards to recognise your ongoing commitment.

IPS – Employment support

For people who need mental health support, getting back into work is a vital step on their recovery journey. The evidence backs this up, but although 90% of people with severe mental illness want to work, only 8% of them are in paid employment.

If you would like to join our team and champion our mission and help people who need employment support to get back into work. You will be supporting clients who are under the care of Secondary Mental Health services to gain and retain paid employment and will be based within a clinical team.

This is an incredibly rewarding role.  You'll have the opportunity to transform the lives of clients, to give them hope, direction and support with their recovery journey alongside other key professionals. This is also a challenging role, so you’ll need to be empathetic, adaptable and dedicated to finding clients a role that’s right for them.

As an Employment Specialist, you’ll build a good rapport with your clients, gaining a real understanding of their key skills, their aspirations and their career goals and finding them opportunities to match. You'll also spend time building productive relationships with employers in order to identify and negotiate job opportunities in the hidden labour market.

Successful applicants for this post will receive training in the IPS approach, giving you the tools, you need to provide expert support and advice to clients, staff within your clinical team (e.g. Psychiatrist, Social Workers or Mental Health Nurse), while also building positive relationships with employers, opening doors and changing perceptions around mental health.

We welcome applications from people with personal experience of using mental health services.

Job Summary

To provide support into employment for people with mental health problems including:

· Managing a caseload of clients who wish to return to paid work, enabling them to find or retain employment by liaising with work and training providers, accessing benefits advice and by personally providing on-going support to clients in job search and after gaining employment, in accordance with evidence based supported employment practice such as the Individual Placement and Support (IPS) model of supported employment.

· Link with local employers and voluntary bodies in order to secure employment opportunities within the community

· Pro-actively support and motivate clients in obtaining employment opportunities

· Provide on-going support according to both the employee’s and employer’s needs to enable clients to both gain and retain employment.

Key responsibilities

 · To work in partnership with individuals to support them in finding paid employment, or taking steps towards this.

· To develop strong links with other agencies such as voluntary, statutory and businesses in the development of work opportunities for clients.

· To support Community Mental Health Team colleagues with information about work and training opportunities.

· To report on outcome measures for the service.

· To provide monitoring/audit information to the Senior IPS Employment Specialist responsible for Employment Services.

Main duties

 · Manage a caseload of people who have experienced mental health problems who wish to work.

· Prepare individuals for employment by assessing each person’s individual vocational needs which might typically include identifying strengths, help with benefits, support networks, travel to work plans, etc.

· Co create employment action plans with the individual, and provide this to the care co-ordinator and other professionals where appropriate.

· Assist individuals in job search and prepare them to apply for employment/education, liaising with colleagues as required e.g. Disability Employment Advisors, Jobcentre Plus, DWP contract providers and local colleges.

· Contact and meet with employers to identify job opportunities for individual clients.

· Have a proactive approach in developing jobs tailored to suit individual clients’ needs by contacting local employers, discussing mutual requirements and negotiating opportunities.

· Accompany job seekers to interviews if required.

· Provide education and support to employers, as agreed with the individual and provide job retention interventions to people at risk of losing their employment, negotiating adjustments to the job role with employers to enable the person to retain their employment.

· Support clients in the workplace by supporting them to learn the job role if necessary, and/or negotiating with employers to adapt the role at the start of employment or if difficulties arise in the workplace.

· Identify any barriers for return to work and develop appropriate strategies to overcome those barriers for clients who wish to gain or retain open employment maintaining a positive attitude to addressing challenges.

· Contribute to the opportunities for an individual’s increased social inclusion by developing partnership working with voluntary sector agencies, and linking with primary care employment and job retention initiatives.

· Promote the Mindful Employer initiative and best practice in mental health and employment within the mental health services and in other organisations in the local area.

· Maintain and develop close links with referrers, care co-ordinators and Community

· Regularly attend Team meetings.

· Complete data monitoring sheets and keep accurate caseload records.

· Maintain high standards of personal development and undertake further training as may be required.

· Undertake regular supervision and annual appraisal.

· Undertake other duties as may reasonably be required by the organisation

 

Person specification

 

Qualifications and experience

Essential

· Educated to degree level or equivalent experience

· Experience/understanding of working with people with mental health support needs, or a similar client group within health, social services or the voluntary sector

· Experience of working with someone on a one-to-one basis

· Experience of managing multiple tasks at any one time

Desirable

· Trained in IPS approach

· Experience of supporting people to obtain or keep work

· Experience of working within health, social services or voluntary sector with people who have experienced mental health problems.

· Experience of working assertively to influence decision makers

· Own personal lived experience of recovery from mental health difficulties

· Previous experience of delivering a service using the IPS model is a bonus

· Proven experience of meeting and exceeding outcomes and targets

Skills and knowledge

Essential

· An understanding of the employment needs, and challenges faced by people who experience mental health difficulties

· Developing a knowledge of a broad range of occupations and jobs

· Able to use IT systems, databases and tools such as MS Word, PowerPoint and Excel

· Strong motivational, communication and listening skills

· Outstanding interpersonal skills and ability to build rapport with a range of people

· Good organisational ability

· Natural ability to build close, trusting and productive relationships with people

· Team orientated and able to work collaboratively within a mixed-disciplinary team

· Ability to work independently and use initiative to develop and promote a service

Desirable

· Knowledge of DWP and disability/employment related benefits

· Knowledge of good practice in employment legislation protecting Disability and Equality

We’re an award-winning charity running local learning centres in the heart of the communities where the young people we support live. Our centres provide a high-impact education programme which includes practical learning support, pastoral care, and motivational and confidence-building activities for young people aged 7-18. Our aim is to enable students from the least advantaged neighbourhoods to realise their ambitions and achieve their wonderful potential.

As the UK’s leading university access organisation, our staff team is helping over 60,000 young people each year at its 46 learning centres across England and Scotland, and we plan to scale-up our provision over the coming years.

We are recruiting a Head of Communications to join our Senior Leadership Team to lead the charity’s communications work, ensuring that the charity’s ambitious growth plan is supported by exceptional strategic communications that engages our key stakeholders and builds support for the charity’s work, particularly with funders and university partners.

This is a senior position and will involve close work with the charity’s senior managers, trustees and high-profile stakeholders. This is both a strategic and hands-on role, ranging from having senior oversight of the charity’s communications strategy, through to rolling your sleeves up to work with the team to meet a tight deadline. 

The role at a glance

Contract

Permanent. The role is available on either a part-time (30 hours per week, 0.8 FTE) or full-time basis, with responsibilities adjusted appropriately.

Start date

September 2026 (or as otherwise agreed with candidate)

Working hours 

The role is available either 30 hours per week (0.8 FTE) or full-time, with responsibilities adjusted appropriately.

We are a delivery organisation providing frontline educational services for young people. Our Head Office team is based on the site of our North Kensington centre in West London. We are an organisation with team members at different stages of their career, including many in their first roles: we are committed to nurturing talent and providing a developmental culture for all. Role is mainly office-based, with the opportunity to work from home one day per week.

The in-person time will mainly be in the office with other members of the team, but will also include regularly attending meetings at other locations - for example, attending events or meeting stakeholders at IntoUniversity centres.

Salary

£55,000 to £60,000 per annum pro rata (incl. £2,800 London contribution) Pro-rated salary for 30 hours p/w (0.8 FTE) is £44,000 to £48,000 per annum. 

Location

IntoUniversity Head Office, 95 Sirdar Road, London W11 4EQ 

Annual Leave

Full-time staff entitlement, pro-rated for part-time staff: 33 days (inc bank & public holidays) + 3 closure days (two in December and one in July) + additional length of service entitlement (one day per year of service, up to 5 days).

Senior Leadership Team

The postholder will be a member of the charity’s Senior Leadership Team, which comprises six senior operational, HR, communications and fundraising staff along with the four members of our Senior Management Team. 

Application deadline: 09:00am Wednesday 29th July 2026