Social care jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Care workers give everything to the people they support. When life gets hard, The Care Workers' Charity is there for them - providing grants, mental health support, and a community that has their back.
We're a small, passionate team and we're growing. We're looking for a Marketing and Events Officer who's creative, organised, and ready to make their work mean something.
This is a genuinely varied role. One day you might be crafting a social media campaign, the next you're coordinating our presence at a national sector conference. You'll create content, manage our channels, write newsletters and press releases, produce video case studies, and help run events that raise both awareness and funds. You'll work closely with our Marketing and Events Manager and have real ownership over your work.
We're not looking for someone who just wants to tick boxes. We want someone who's curious, takes initiative, and cares about doing things well. Experience in the charity sector is helpful but not essential - what matters more is that you bring solid digital and content skills, a head for logistics, and genuine enthusiasm for the cause.
In return, you'll get a home-based role with flexible working, 33 days annual leave including bank holidays, a working from home allowance, and access to an Employee Assistance Programme. Most importantly, you'll be part of a team that genuinely cares about what it does.
Based in England with easy rail access to London. Some travel to events and meetings required.
We envision a world where care workers are recognised as skilled professionals who are valued, supported, respected and resourced to be in a strong po
The client requests no contact from agencies or media sales.
About The Advocacy Project
We help people speak up and make decisions about their health, wellbeing and social care. We’re here to make sure people who are vulnerable because of their circumstance can understand their rights, make effective choices about their lives and voice their concerns.
Some of the ways we do this include:
·advocacy services that make sure people can express their wishes when decisions are being made about their care or wellbeing
·user involvement projects that help organisations improve what they offer by listening to people who use their services
·local Healthwatch services, which act as health and social care champions for the areas they serve and give people a direct channel to share their feedback
Our services are independent, confidential, and free to those receiving them. Together, our teams are standing up for essential rights and supporting people to have a say on the issues that matter to them.
About the role
You’ll provide a warm and professional presence and a welcoming space to everyone that contacts The Advocacy Project. You’ll interact regularly with senior managers from local government and the NHS, local councillors, charities, and people in need of our services. Some of those who use our services may be unwell or in desperate need of help. A calm, professional manner is therefore key. You’ll be proactive in finding ways to help people, whether through making a referral to our services or signposting to services provided by other organisations.
Key responsibilities
î Answer calls professionally and in line with our customer service standards
î Manage the info email box ensuring all queries are dealt with in a timely and professional manner.
î Listen to voicemails and take appropriate action
î Refer queries about existing referrals to the appropriate advocate or service manager proactively. Where appropriate chase to ensure that the advocate or manager has continued to work on the case
î Make referrals to our own service using the web form which helps you enter relevant information into our Case Management System
î Maintain a list of services provided by other organisations so that you can signpost people if they need a service that we do not offer
î Upload reports received from external agencies into our Case Management System
î Act with care and attention in line with our data protect and confidentiality policies; you’ll be dealing with sensitive personal data
î Follow a simple flowchart; remain alert to potential safeguarding situations where prompt action needs to be taken to keep people safe
î Call the Duty Advocate and request assistance on complex cases
î Raise potential issues and problems with your manager at the earliest possible opportunity
General responsibilities
î Participate in team meetings and training
î Participate in personal, team and organisational development
î Contribute to monitoring reports
î Keep to our policies, including health & safety, safeguarding and risk regulations
î Work to our mission, vision, and values
î Carry out other projects and tasks as needed
Person specification
We welcome applications from people with transferrable skills and qualities, and people with diverse employment histories and personal backgrounds.
Essential qualities and attributes:
î Aligned to our values – voice, rights, and choice
î Calm empathetic professional manner
î Shows professional curiosity – no stone unturned when trying to find the root cause of issues that individuals face
î Proactive and responsive
î Committed to high quality work
î Team player
î Experience of customer care or helplines, including handling telephone calls
î Good knowledge of IT – Microsoft Office and other databases
î Experience of data entry
î Experience of working to customer service standards
Desirable knowledge, experience and qualifications:
î Ideally you have worked in health and social care. Experience of working in consumer organisations such as a utility company would also be beneficial
î Good understanding of advocacy
Benefits of working for us
We’re committed to providing an empowering, flexible and supportive working environment for all our staff.
Our employee benefits include 30 days annual leave (including up to 3 days between Christmas and New Year), participation in a pension scheme with 6% employer contribution, access to a free confidential counselling service, and an interest-free travel/bike loan.
All our staff are supported to learn and develop in a variety of ways, including a monthly lecture series where we invite sector experts to talk to our staff on topical issues.
We are a Disability Confident and Mindful Employer.
We help people speak up and make decisions about their health, wellbeing and social care.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Programmes Manager
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
Job Title: Safe Ground Programmes Manager
Location: Based within HMP Forest Bank, Manchester. Step Free access is not available at this service. You may be expected to travel to other services as required, including to Central London Central Office and for in-person meetings held off site. Hybrid working is permitted with an option of up to 2 days working from home when appropriate.
Salary: £36,000
Shift Pattern: 37.5 hours per week Monday to Friday 07:30 - 17:30. You may be required to work outside these hours as per service and organisational requirements, including evenings, weekends, and bank holidays and forming part of the out of hours on call rota for managers.
About the Role
We are seeking a Safe Ground Programmes Manager to lead our newest family service based in HMP Forest Bank. This is an ideal opportunity if you are seeking a hands on role within a prison setting, are confident working in complex environments, and want to create meaningful change within punitive systems. You will lead a multidisciplinary team delivering high quality, therapeutically informed, arts-based work with men in prison and their families. You will work directly with participants to deliver structured group programmes and provide relational, anti-shame, anti-punitive support in a custodial environment.
In this role, you will support the leadership of the service, providing line management and oversight to ensure high quality delivery for our participants. The team delivers our NFI‑approved national programmes, Fathers Inside and Man Up, designs bespoke visits and family interventions, and develops a new, dynamic counselling provision. The role requires leadership experience managing a diverse team, with line management responsibilities to support, enable, and empower staff to deliver high‑quality support to participants and their families. You will work closely with prison and Sodexo colleagues, as well as internal SIG teams, to ensure innovative, safe, anti‑punitive service delivery.
Key Responsibilities Include:
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Line management and leadership of a small team, offering guidance and support throughout the employee lifecycle, and fostering a supportive leadership culture focused on staff wellbeing, learning and development
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Encourage productivity, engagement, and wellbeing through regular check-ins, training, meetings and supervisions
- Support day-to-day running of the service and programme delivery
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Ensure high-quality facilitation and counselling, and consistent participant engagement
- Monitor performance, reporting and KPI delivery
- Ensure risk management and compliance processes are followed
- Maintain quality standards in line with Safe Ground and NFI requirements
- Coordinate programme schedules, logistics, and delivery cycles
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Build effective working relationships with prison staff and partners that promote anti-shame, anti-punitive practice
Why work with Safe Ground Prisons?
At SIG Safe Ground, we do things differently. Safe Ground is an Arts-based therapeutically informed charity with over 30 years' experience working across the criminal justice system. We support people in custody and their families to build stronger and more fulfilled relationships, reflect on behaviours, and navigate change without shame.
Working with Safe Ground means working differently. It’s about meeting people without judgement, holding space for accountability, and using creativity to disrupt cycles of harm. We believe real change happens when people are seen, challenged and supported, even (and especially) inside prison walls. Want to find out more? Follow this link!
Please be informed that as this role is based within a Prison environment, therefore further vetting from SIG's enhanced DBS will be required such as MOJ clearance.
About You
This is a role for you if you truly believe change happens through relationships, not control; you will lead with warmth and clarity, and hold care and accountability together. You will be part of a values-led organisation that takes people, reflection, and creativity seriously. You will be comfortable working within a prison setting, with regular interactions with people from all backgrounds and circumstances that have led to them being imprisoned.
We’re seeking someone who has a genuine passion for making a difference to lives and helping to create safer communities for all. You will be a proactive leader, with the ability to motivate and empower a team to drive excellence, both as individuals and as a team, whilst providing practical solutions to challenges that arise. You will be knowledgeable about the criminal justice system and have experience of delivering programmes within custodial or complex environments. We’re looking for someone who can build rapport, trust, and create an environment that allows individuals to grow their skills and experience, and develop as individuals.
- Previous experience of programme delivery within the criminal justice or custodial settings essential
- Facilitation experience with groups of participants with complex needs
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Ability to provide high-quality leadership support and line management to staff
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Ability to motivate and empower a team to achieve KPIs
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Ability to challenge harmful practice and create culture shifts within the Criminal Justice System
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Confident in managing day-to-day service operations and supporting staff with daily tasks, caseloads and the overall running of the service
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Ability to work flexibly to meet the demands and needs of the service, for example providing an emergency on-call service as and when required
- IT proficiency - we use various systems so look for someone who can learn and navigate new systems including case management, Microsoft, ATS, HR systems, and other types of organisational software.
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Alignment with values such as anti-shame, anti-punitive practice, and relational working, alongside Ambition, Empowerment, Inclusivity, and Transparency
We are interviewing on an ongoing basis so this job role may close early. We advise applying as soon as possible for your application to be taken into consideration at the early stages. As a note, Interviews are scheduled for commencing on the 21st of July and 2nd Stage interviews for the 9th of August.
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we Offer
- 25 days (Full time equivalent) annual leave, increasing with the length of service
- Employer Pension Contribution
- Eligibility to register with Blue Light Discount Card
- Access to discounted tickets for music events, shows, sports and more
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
- Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
- EDI Ambassador programme
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.
We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
Additional Information
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Empowering independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital and off the streets
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Programmes Facilitator
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
Job Title: Safe Ground Programme Facilitator
Location: Based within HMP Forest Bank, Greater Manchester. You may be expected to travel to other services as required, including to Central London Central Office, HMP Altcourse and for in-person meetings held off site. Hybrid working is permitted with an option of up to 2 days working from home when appropriate. Step Free access is not available at this service.
Salary: £32,000
Shift Pattern: 37.5 hours per week Monday to Friday 07:30 - 17:30. You may be required to work outside these hours as per service and organisational requirements, including evenings, weekends, and bank holidays and forming part of the out of hours on call rota for managers.
About the Role
We’re hiring a Safe Ground Programme Facilitator to join our team based at HMP Forest Bank. In this role, you will support men in custody by delivering arts-based, therapeutically informed group interventions that explore identity, relationships, and behaviour.
As a Programme Facilitator, you will support the delivery of Safe Ground’s core programmes, including Fathers Inside and Man Up which have received national recognition being delivered nationally across custodial and community settings. You will work closely with colleagues to facilitate structured group sessions, encourage participant engagement, and ensure sessions are well prepared and consistently delivered. You’ll use creative approaches such as theatre, writing and participatory exercises to help participants reflect and engage in a meaningful way. Working within a remand prison setting, you will need to build trust quickly, respond to complex group dynamics, and maintain clear boundaries in a fast-paced, unpredictable environment
Key Responsibilities Include:
- Previous experience within a prison or other criminal justice setting and/or within a similar role
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Support delivery of structured group programmes, including Fathers Inside and Man Up which have received national recognition being delivered nationally across custodial and community settings.
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Leading in facilitating arts-based, therapeutically informed group sessions
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Build rapport and trust with participants, supporting consistent engagement
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Respond appropriately to group dynamics and behaviour in a custodial setting
- Bespoke training and active learning will be provided
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Support session planning, preparation, and coordination of delivery
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Contribute to creative practice through theatre, writing and participatory methods
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Work collaboratively with colleagues to support programme delivery and development
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Adapt to changing operational demands within a remand environment
Why work with Safe Ground Prisons?
At SIG Safe Ground, we do things differently. Safe Ground is an Arts-based therapeutically informed charity with over 30 years' experience working across the criminal justice system. We support people in custody and their families to build stronger and more fulfilled relationships, reflect on behaviours, and navigate change without shame.
Working with Safe Ground means working differently. It’s about meeting people without judgement, holding space for accountability, and using creativity to disrupt cycles of harm. We believe real change happens when people are seen, challenged and supported, even (and especially) inside prison walls. Want to find out more? Follow this link!
Please be informed that as this role is based within a Prison environment, therefore further vetting from SIG's enhanced DBS will be required such as MOJ clearance.
About You
We’re looking for a confident and engaging facilitator who is comfortable working with groups in complex or challenging environments, including men in custody. You will be able to build trust quickly, manage group dynamics, and create a safe and consistent space for participants. You’re calm under pressure, adaptable, and a strong team player with a genuine interest in creative, arts-based approaches. You will be able to work collaboratively as part of a team, and will have alignment with our SIG values. You will be keen to support our participants to achieve their individual goals and support them to be the best versions of themselves.
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Essential experience of working within a prison or criminal justice setting, or in a comparable role operating in complex environments.
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Experience facilitating or supporting group work
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Experience working with complex, challenging, or marginalised groups
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Ability to manage behaviour and maintain clear boundaries
- Great organisational skills and ability to support programme delivery
- Ability to engage with people from different backgrounds, build rapport, and empower them to achieve their personal goals; respond flexibly to their needs and working patterns of the participants.
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Interest in working within the criminal justice system and with men in custody
- Ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs
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Interest or experience in creative/arts-based approaches (e.g. theatre, writing)
- Understanding of the different needs people with multiple and complex needs have and be aware of the social marginalisation that can be attached to people who face personal challenges
- Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency
We are interviewing on an ongoing basis so this job role may close early. We advise applying as soon as possible for your application to be taken into consideration at the early stages. As a note, Interviews are scheduled for commencing on the 28th of July and 2nd Stage interviews for the 9th of August.
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we Offer
- 25 days (Full time equivalent) annual leave, increasing with the length of service
- Employer Pension Contribution
- Eligibility to register with Blue Light Discount Card
- Access to discounted tickets for music events, shows, sports and more
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
- Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
- EDI Ambassador programme
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.
We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
Additional Information
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Empowering independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital and off the streets
About the role
Do you want to support people experiencing homelessness to build the skills, confidence and opportunities they need to move towards independence?
We are looking for a proactive and compassionate Skills and Employment Deputy Manager to lead and coordinate a structured programme of learning, training, and employment activities across our Islington services. Alongside this, you will support the day-to-day management of a semi-independent service, ensuring high-quality, person-centred support for clients.
You will work closely with clients, staff, volunteers, and external partners to create meaningful opportunities that promote recovery, independence, and positive move-on outcomes.
The working days for this role are mostly: Monday-Friday, 9am - 5pm. However, some flexibility will be required on occasion to meet the needs of the service.
In this varied role, you will:
- Lead and coordinate learning and employment programmes
- Support the operational management of a semi-independent service
- Manage, coach, and develop project workers and volunteers
- Build strong partnerships with training and employment providers
- Support clients through personalised progression and move-on pathways
- Monitor outcomes, quality, and performance to continuously improve service delivery
About you
We are seeking someone with experience supporting vulnerable or disadvantaged people, alongside strong management, organisational, and partnership-working skills, and a passion for empowering individuals to achieve their goals.
If you are creative, motivated, and committed to making a lasting difference, we’d love to hear from you.
St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.
How to apply
To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.
To find out more and apply please go to the St Mungo’s careers page on our website.
Closing date: 10am on 17th June 2026
Interview and assessments on: 2nd / 3rd July 2026
What we offer
- Excellent Development and Growth Opportunities
- A Diverse and Inclusive Workplace
- Great Pay and Other Benefits
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Housing Support Worker
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
Job Title: Housing Support Worker
Location: Based in Brent. This is a floating support service which means locations may vary from outreach sites, personal homes, and our office space. Please be kindly aware that although there is step free access available at our base office, we cannot guarantee step free access in the external locations which form as part of this role.
Salary: £28,800
Shift Pattern: 37.5 hours per week Monday to Friday on a rota between 08:00 and 18:00 working 8 hour shifts. You may be required to work outside these hours as per service and participant requirements.
About the Role
We're hiring a Housing Support Worker to join our team based in Brent. In this role, you will support participants who have been or are at risk of homelessness, experienced social exclusion, mental health challenges, substance use challenges, learning disabilities and/or may have previous convictions. You will support participants on their journey towards recovery, reablement, and independence within a compassionate and trauma informed environment.
In this role, you'll be at the heart of delivering high quality, person centered support through tailored support plans which provide practical interventions, to empower our participants to overcome personal challenges, develop life skills, and achieve their personal goals. You will also work closely in partnership with various organisations to support the different needs of our participants, which may include signposting. Join us on the journey to empowering people to be the best versions of themselves!
Key Responsibilities Include:
- Support residents who may be facing challenges with their housing and long-term living
- Co-create tailored support plans through one to one sessions, group sessions, and multi agency meetings
- Support residents to build skills and confidence to build confidence to move towards independent living
- Signpost participants with local providers to support with their independence such as with Job Centres, employment support hubs, community support centres, mental health trusts and other as relevant.
- Lone working is part of the role, but you’ll always have a supportive team around
- Recognise support needs in an individual and initiate appropriate interventions to prevent further deterioration.
- Complete safeguarding and other referrals where required.
- Keep support plans updated on our online portals as appropriate
About You
We're looking for a passionate individual who has a shared mission to help people reduce their risk of homelessness. You will understand that the needs of our participants may vary from mental health, substance use, lack of confidence, and social exclusion. You will be a self motivated individual who is able to be proactive in managing your own time during busy or quiet periods to ensure productivity. You will be able to work collaboratively as part of a team, and will have alignment with our SIG values. You will be keen to support our residents to achieve their individual goals and support them to be the best versions of themselves.
- Previous professional or lived experience supporting people who have experienced homelessness and other complex needs
- Ability to engage with people from different backgrounds, build rapport, and empower them to achieve their personal goals
- Ability to show empathy and compassion and the different challenges people face; ability to come up with creative solutions to support them in their journey
- Ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs
- Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents
- Understanding of the different needs people with multiple and complex needs have and be aware of the social marginalisation that can be attached to people who face personal challenges
- Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we Offer
- 25 days (Full time equivalent) annual leave, increasing with the length of service
- Employer Pension Contribution
- Eligibility to register with Blue Light Discount Card
- Access to discounted tickets for music events, shows, sports and more
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
- Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
- EDI Ambassador programme
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.
We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
Additional Information
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Empowering independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital and off the streets
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Deputy Service Manager - Supported Living - Stroud
Lead with Purpose. Inspire Independence.
At Hft, a leading Social Care provider, we stand alongside learning-disabled adults, empowering them to live life their way. As a Deputy Service Manager, covering this 10 month maternity contract in Stroud, you’ll work closely with the Service Manager to create supported living services that provide genuine choice, independence, and opportunities to achieve goals. There is a chance that the role could be extended.
You’ll lead and inspire your team to deliver safe, inclusive, and person-centred support, turning everyday moments into experiences that bring dignity, skill-building, and belonging. Your leadership will have a direct, positive impact on the lives of the people we support.
What you'll be doing
As a Deputy Service Manager, you’ll lead and inspire your team to create meaningful, outcomes-focused services:
- Spend at least 20% of your time on shift, supporting your team, role-modelling great practice, and mentoring colleagues
- Lead by example, promoting kindness, respect, and person-centred values in everyday practice
- Coordinate and oversee person-centred support across multiple services, ensuring consistency and quality
- Keep services safe, compliant, and focused on positive outcomes for the people we support
- Observe and support your team’s practice, offering constructive feedback and guidance for continuous improvement
- Encourage and develop your team, helping them grow in confidence, skills, and expertise
- Build open, trusting relationships with families, carers, partners, and external agencies
- Support your Service Manager by stepping in when needed, ensuring services run smoothly and consistently
- Take part in the on-call duty manager rota and occasionally support in other services, helping the wider team as needed
Who You Are
You’re passionate about enabling learning disabled adults to live life their way, and you bring:
- Experience managing supported living services for learning disabled adults
- A Level 4 Lead Practitioner Diploma in Adult Care or hold a Level 3 diploma and be willing to undertake this apprenticeship qualification within an agreed reasonable timescale as part of a development plan
- Strong leadership skills that inspire and develop your team
- A proactive, solution-focused approach to delivering excellent services
- Excellent communication and relationship-building skills
Life at Hft
Joining Hft means becoming part of a team that believes every learning disabled adult should have the opportunity to live life their way. We’re a social care provider with a clear focus on the people we support, and we’re committed to delivering high-quality, sustainable services.
In this role, your leadership will directly influence how people achieve their goals, build independence, and engage with their communities. You’ll be part of a warm, inclusive environment where your guidance helps teams grow, take initiative, and deliver experiences that truly matter.
Our values guide everything we do: we’re kind and compassionate, inclusive, positive, and solution-focused, with a clear vision for the best possible life for everyone we work alongside.
What We Offer
- A role with real impact, where your leadership empowers others
- A warm, supportive, and inclusive team culture.
- A role with real impact, where your work empowers others.
- 33 days’ annual leave (including bank holidays)
- Access to award-winning training and career development
- Flexible pay options via Wagestream
- Wellbeing support including Digital GP, counselling, and mental health services
- Discounts on mobiles, life assurance, and referral rewards
- Family-friendly policies and return-to-work bonuses
Stand alongside learning disabled adults as they live life their way. Apply today and become part of a future where everyone’s life is truly their own.
Accessibility: We believe everyone should have the support they need to succeed. If you require any reasonable adjustments during the application process or in the role itself, Hft - proudly a Disability Confident Employer - is committed to ensuring disabled people can apply, succeed, and thrive with us.
Background checks: We’re committed to keeping the people we support safe, so this role requires a satisfactory DBS and background checks. Don’t worry; we’ll guide you through the process.
To improve the lives of learning disabled people by providing personalised support that promotes independence, choice, and inclusion.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do a job that is amazing!
We are looking for people with great energy and motivation to join our Short Breaks service which offers a chance for young people with an additional support needs or disability to have fun and take a break from daily routines, and helps families to enjoy quality time, local activities, and connections with others.
Our holiday and weekend activities give parents and carers a break while providing participants with a safe, welcoming space to have fun and receive the care they need. Our coordinators plan, arrange and deliver a programme of activities shaped around the needs of the young people, making the most of local opportunities, from heritage sites and outdoor adventures, to sports, arts and crafts, cooking, and team challenges. These sessions help children build friendships, grow in confidence, and express themselves in a fun, supportive space.
Family day activities bring families together to create special memories and enjoy time with others who share similar experiences. Coordinators develop and facilitate activity days which involve the whole family and provide opportunities to build friendships and connections with others. Activities take place at outdoor centres, local heritage sites and museums, as well as organised beach days and community centre-based workshops and activities.
Applicants should have relevant experience of working or volunteering with children and young people in education, health or social care, and have exceptional organisational and communication skills.
Full and part-time positions available, and coordinators are required to work most Saturdays. In school holiday periods, more activities take place on weekdays (instead of Saturdays), so flexibility is needed. Activities are delivered across Kent, so some travel is required.
It’s essential that applicants have their own car and preferably willing to drive a minibus (full training provided). Immediate start available.
Apply today.
We offer our employees:
· Inclusive values-based environment
· Competitive remuneration package
· Workplace pension scheme
· Generous annual leave entitlement plus bank holidays
· Carers leave
· Opportunities for hybrid working
· Benenden Health Care
· Death in Service Benefit
· Cycle to Work Scheme
· Employee Supported Volunteering scheme
· Development opportunities
· and more
Imago is committed to Safer Recruitment practices, and the post is subject to references and an enhanced Disclosure and Barring Service check.
Please either submit your CV with a short covering note or visit our website for full details.
Imago recognises that many people in our society experience discrimination or lack of opportunity for reasons that are not fair. We aim to create a culture that respects and values each other’s differences, and see these differences as an asset, as they improve our ability to meet the needs of the organisations and people we work with. We proactively seek to increase opportunities for inclusion and celebrate diversity across our organisation and within communities.
Imago recognises its duty to safeguard and promote the welfare of the children, young people and adults at risk who access its services or with whom it comes into contact.
Imago provides support and opportunities to people, families, and communities across Kent, East Sussex, Medway and South London


The client requests no contact from agencies or media sales.
This is an exciting time for Parkinson’s UK, we want to reach as many people as possible so we can improve life for everyone affected by Parkinson’s. We are looking for people to join our network, make genuine connections, and be part of a larger team that works together to support the Parkinson’s community.
People living with Parkinson's value the services and opportunities Parkinson’s UK provides, delivered by committed and skilled colleagues, volunteers and partner organisations. Following an investment of 1.5 million we have the opportunity to build on the quality and reach of our community services.
About the role
Our adviser teams work within local areas providing a wide range of expert information and guidance, via a variety of channels including community settings. You’ll provide a personalised service that enables appropriate levels of self-advocacy and/ or advocate on behalf of clients, signposting to other services as relevant.
You’ll empower people affected by Parkinson’s, their families and carers to live lives that are as fulfilling as possible and to take an active role in their treatment becoming their own advocate in health and life, wherever possible.
This post is part of a newly funded project to reach out to more people affected by Parkinson’s, testing new ways of working in the local area.
What you’ll do:
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Provide in depth, person-centred information and guidance to clients by a range of means, including community settings, and ensuring the most efficient and effective use of resources in line with service policy
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Recognise and respond to potential safeguarding situations using established procedures
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Provide information on a variety of health and social care issues, including appropriate emotional support, employment and welfare benefits guidance and advocating with and on behalf of clients
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Maintain relationships and partnerships with internal and external teams and in a range of settings and ways to achieve the best outcomes of clients
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Keep up to date with organisational and professional development relevant to your role
What you’ll bring:
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Background and/or current experience in health and social care
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Experience of supporting and empowering people with problem solving, navigating the health and social care system and participating in their own care
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Experience managing a complex caseload effectively and efficiently
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Ability to be calm and deal effectively with challenging or emotional situations and/or people
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Demonstrable digital competence, with experience of effective use of a range of tools including online case management systems or similar
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In depth understanding of Parkinson’s, relevant issues and legislation, in particular in connection with health and social care and welfare benefits
This is an exciting time for Parkinson’s UK and we would love you to join us!
Please apply by sending us your CV, together with a detailed supporting statement which will fully demonstrate how you meet all the criteria of the role, as stated in the "What you'll bring" section of the job description.
Interviews for this role will be held on 8th & 9th July 2026.
The successful candidate will be required to
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live in the area specified Reading, Wokingham & West Berkshire and be able to travel freely and flexibly around these areas and occasionally further afield without reliance on public transport
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provide their own broadband service with a minimum download speed of 2Mb
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have a confidential space in which to work
This role will require an enhanced Disclosure and Barring Service (DBS) check. You’ll be required to apply for one; refusal to do so will result in the offer being withdrawn.
Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.
We exist to make every day better, for everybody living with Parkinson’s. Right now.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Senior Supervising Social Worker
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
Job Title - Senior Supervising Social Worker
Home-based - Candidate must based in Somerset or Devon within easy reach of M5
£42,032 per annum + £750 Homeworking Allowance per annum + £1,500 OOH allowance per annum (once on the rota)
35 hours | Mon–Fri | Permanent
Why Join TACT?
- Top 5 UK Charity to Work For (2024)
- 97% proud to work at TACT | 92% love working here
- Not-for-profit – every surplus reinvested into children, carers & staff
- Children’s voices shape every decision, system, and improvement we make at TACT.
- Flexible homeworking from day one
- Trauma-informed, values-led organisation
Benefits
- 31 days annual leave + 8 bank holidays
- Progression to salary target rate upon completion of 18 months of service.
- 45p per mile business mileage
- Stakeholder Pension (salary sacrifice)
- Family-friendly & flexible working policies
- Volunteer days
Wellbeing & Non-Salary Benefits
- Homeworking IT bundle + home office loan
- Help@Hand EAP (24/7 GP, CBT, physio, mental health support)
- Over 35 hours a year of access to on line wellbeing events and team wellbeing days
- Menopause Policy + free clinician appointments
- Regular team wellbeing & connection events
Training & Career Development
- Excellent learning & development programme
- Opportunity to grow therapeutic & trauma-informed practice
- Supportive leadership and clear career progression pathways
- Involvement in innovative projects (e.g. TACT Connect, Health, Education)
The Role
You’ll work closely with foster carers and social work colleagues to deliver high-quality, trauma-informed support and improve outcomes for children and young people.
Key Responsibilities:
- To supervise and support a diverse range of foster carers and children.
- Ensure children are safe, well cared for and achieve positive outcomes consistent in line with TACT policies.
- Undertaking Form F assessments where needed.
- To facilitate regular support groups and learning opportunities, which will include the delivery of training.
- Developing the service and supporting colleagues.
- Recording and updating CHARMS and all other appropriate central/social work systems.
- Participating in Out of Hours Service.
As a charity, we are committed to ensuring that our resources are directed toward supporting our children. For this reason, we can only consider applicants from the locations mentioned above.
What You’ll Need
- An appropriate social work qualification
- Up-to-date registration with Social Work England
- A minimum of 2 years post-qualifying experience in fostering/family placements or other childcare settings
- Experience in supporting and supervising 10-12 foster families to meet the complex needs of the looked-after young people
- A proven track record in working with and on behalf of children, respecting and maintaining their individuality, and promoting their positive development.
- Experience in group work and/or delivery of training.
- Up-to-date knowledge of relevant legislation and regulations, including the Children's Act and NMS Fostering Standards.
- Experience of working with/supporting looked-after children and their foster carers.
- Ability to prioritise, plan and self-organise efficiently.
- Capable of using electronic records systems and IT effectively, including participating in virtual meetings and webinars
- Enhanced DBS / PVG (processed by TACT)
Travel
- Homebased role
- Monthly face-to-face meetings in South West area
- Additional travel for training, team and carer events
Key Dates
- Closing Date: Wednesday, 17th June 2026 (midnight)
- Interviews: Thursday, 25th June 2026 (Microsoft Teams)
Safeguarding Commitment
Safeguarding is everyone’s business, and TACT believes that only the people with the right skills and values should work in social work. As part of TACT’s commitment to safeguarding, we properly examine the skills, experience, qualifications, and values of potential staff in relation to our work with vulnerable young children. We use rigorous and consistent recruitment approaches to help safeguard TACT’s young people. All our staff are expected to work in line with TACT’s safeguarding policies.
Apply early - we may close the role if we receive a high volume of applications.
About the Role
The post holder will provide support to people in relation to their medication, treatment and care, ensuring that they understand and can access their rights, within the context of Independent Advocacy as set out in the Advocacy Charter and Code of Practice.
IMHAs are expected to provide a duty advocacy role as part of a rota which includes occasional Saturday working. (There is no additional payment for this, although time off in lieu is given)
To provide an Independent Mental Health Advocacy Service to Welsh Qualifying Patients in hospitals and registered settings as required by the Mental Health Act 1983 (2007 Amendment) and the Mental Health (Wales) Measure 2010
About You
You will have significant experience working with vulnerable adults and/or children, either within health or social care setting, or indirectly, for example as a carer. You will understand and have experience of working effectively in an intra-agency context with Health and Social Care Professionals.
Previous direct experience in the role would be preferred but training will be provided.
Essential Information
You must be able to drive and have access to a car during the working week.
The starting salary for this role is £24,725 based on a 37 hour week.
There are 2 permanent full-time role at 37 hours per week, based in our Cardiff Office and working throughout the Cwm Taf Morgannwg Health Board Area or Aneurin Bevan Health Board area.
All successful candidates will require an enhanced DBS check
Closing Date: 17:00, 22 June 2026.
Interviews will be conducted in English.
Please download a copy of the full Job Description and Person Specification before finalising your application.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Deputy Service Manager
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
Job Title: Deputy Service Manager
Location: Based within a non-residential service in Wembley, working within communities, homes, and other residentials. This service does have step free access however we are unable to guarantee this at some of the other locations where the role is based such as homes and community based locations.
Salary: £31,700
Shift Pattern: 37.5 hours per week Monday to Friday on a rota working 09:00 - 17:00, hours may be extended 08:00 - 18:00. You may also be required to work outside these hours as per service/participant requirements. You will also take part in our out of hours on call rota for managers.
About the Role
This is a great opportunity for a Deputy Service Manager to join our team based in Wembley. You will support the Service Manager to ensure high quality service delivery, being a key contact for staff, helping them feel supported, skilled, and empowered within their roles. In this role you will be based within a service which is at the heart of delivering person-centred support to vulnerable adults who have been, or are at risk of homelessness. This is a floating support service based in the heart of Wembley, near the Civic Centre. With a team who are dedicated to supporting our participants within their homes, communities, and in outreach based support.
Key Responsibilities Include:
- Line Management and Leadership, supporting your team providing advice, guidance and support throughout their employment lifecycle
- Support the Service Manager in leading the day to day operational delivery of the service
- Risk Management ownership, ensuring processes and policies are followed
- Financial Management, including petty cash and budget management
- Contract management and Internal auditing, admin, and general other duties as required.
About You
We are seeking a passionate, driven and motivated colleague to help lead our service in a trauma informed and inclusive way. Someone who is knowledgeable in the needs of our residents, particularly around homelessness and complex needs, able to support the team in delivering their daily duties. You will be driven with passion for what we do, and be able to work flexibly to meet service needs, providing new ideas and opportunities to develop the service further to continue to achieve excellence!
- Understanding of homelessness and complex needs of people from different backgrounds
- Ability to provide high quality support and line management to staff.
- Ability to support the Service Manager and help manage staff with daily tasks, caseloads and overall day to day running of the service.
- Ability to motivate and empower a team to achieve KPI's
- Ability to provide advice, guidance, and support to the team on all aspects of service delivery including resident related queries
- Willingness and ability to work flexibly to meet service needs
- IT proficiency - we use various systems so look for someone who can learn and navigate new systems including case management, Microsoft, ATS, HR systems, and other types of organisational software
- Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we Offer
- 25 days (Full time equivalent) annual leave, increasing with the length of service
- Employer Pension Contribution
- Eligibility to register with Blue Light Discount Card
- Access to discounted tickets for music events, shows, sports and more
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
- Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
- EDI Ambassador programme
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.
We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
Additional Information
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Empowering independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital and off the streets
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Purpose of the role
To deliver the Day One Casework bedside model to patients, or those closest to them, impacted by serious or multiple injuries which could result in life changing consequences, such as disability or death, within Salford Northern Care Alliance, providing support on some of the wards (such as rehabilitation), on-site clinics and other settings (e.g. rehabilitation centres).
Have a visible physical presence within the Trust, becoming embedded into clinical teams focussing on major trauma pathways, facilitating outpatient and in-person legal clinics.
To work closely with those impacted by serious and life-changing injury, taking referrals and carrying out initial assessments of need, expertly navigating, signposting and putting services in place in the immediate aftermath of major trauma, including talking about and facilitating timely access to legal support to aid rehabilitation.
To establish and develop relationships with key stakeholders to promote Day One and address the needs of those affected by serious and life-changing injury.
To work as part of the wider Day One Service’s team and organisation, taking responsibility for own record keeping and data collection in line with regulatory requirements.
Key responsibilites:
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Work closely, and in partnership, with NHS clinical staff and relevant community and voluntary sector organisations, to address the needs of patients, and those closest to them, affected by serious and life-changing injury.
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Operate a case management approach to individuals, assessing and identifying needs, putting support in place including signposting, making referrals and direct support.
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Provide consistency in assessment of all patients and their loved ones, irrespective of injury cause, age, status, giving access to the earliest possible specialist legal advice which supports rehabilitation and NHS cost recovery.
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Maintain detailed case records, including accurate records of activity and intervention, using Day One’s Customer Relationship Management (CRM) system, capturing and storing data in line with Day One policies and procedures and regulatory requirements.
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Contributing towards report writing through the writing case studies and narrative to support data collection.
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Implement processes and procedures to collect patient and family feedback and contribute to ongoing monitoring and evaluation of Day One services through providing relevant information, case studies and reports.
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Deliver awareness raising presentations to clinical colleagues and departments.
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Organise and facilitate outpatient and in person legal clinic drop-in sessions.
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Build awareness of the role and charity’s purpose through building strong and effective relationships across the regional major trauma network, ensuring those who need it have access to Day One support.
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Work closely with local authority, statutory and voluntary organisations to provide patient and family support and advocacy.
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Help establish other support mechanisms once a person is no longer within the hospital setting, supporting the patient discharge process in conjunction with leadership from NHS staff.
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Identify and support the recruitment and supervision of Day One volunteers, where appropriate.
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Work closely in partnership with our Peer Support Service, focussed on promoting awareness and uptake within the region.
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Work closely with the wider team on performance, quality, safety and effectiveness of all services, ensuring appropriate safeguarding policies are followed.
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Work closely with our Fundraising and Communications team, supporting national activity, as well as regional initiatives to raise awareness and fundraise.
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Be prepared to travel across the region and, on occasion, to other sites and national meetings as required.
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Willingness to undertake continuous development and training for the role, including mandatory Day One and NHS Trust specific training.
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Participate in external clinical supervision and monthly caseworker reflective practice to sessions to effectively explore and uphold professional boundaries within a safe, structure and supportive environment.
Please find the recruitment pack attached for full details.
How to apply
Please upload your CV and supporting cover letter to Charity Jobs outlining why you’re interested in the role. Please take your time to explain how your experience is relevant to this post.
Closing date: Monday 29th June 2026
First stage virtual interviews: On-going
Second stage in-person interviews in Salford: TBC
Applications will be reviewed on a rolling basis; therefore, early applications are encouraged. We reserve the right to close this vacancy early should we receive a high volume of suitable applications.
Inspired ‘by patients for patients’ our vision is that no one has to piece life back together on their own after catastrophic injury.



The client requests no contact from agencies or media sales.
Build flexibly on your Charity Career with this person-centred charity supporting unpaid carers
This is a part-time role in a well-established charity based in Twickenham. This role would suit someone who wants to have the opportunity to work flexibly and build their career in the Charity sector with experience of working in social care.
This is a part-time role, however these is the opportunity for it to be full-time up to end of March 2027. We can discuss this more at the interview stage. The role is due to start early September.
Richmond Carers Centre, a network partner of the Carers Trust, is a registered charity providing information, support, advice and a voice for carers living and caring in the London Borough of Richmond upon Thames.
Helping Carers to Live Well is our organisational aim. We provide a targeted service to young carers, aged 5 – 18 years. Young carers, provide vital emotional and practical support to a family member with a care need including sibling young carers. Their care role can have an impact on their wellbeing, education and social opportunities. We are looking for someone with the skills and ability to offer a coordinated approach in supporting young carers in the London Borough of Richmond upon Thames.
As a Young Carers Support Worker, you will be part of a small, dedicated team and take a lead on providing emotional support to young carers and a commitment to enhancing their wellbeing. The role supports in the direct delivery of a range of services to young carers including information and advice, emotional support, a mentoring programme, signposting and referrals to other specialist organisations. As part of the Young Carers Support Team, you will also be involved in the planning and delivery of an extensive programme of leisure break activities for young carers, both term-time and in the school holidays. Part of the role will also aim to improve the identification, recognition and understanding of the needs of young carers, raise the profile of young carers and ensure young carers needs are met. Using all your skills, you will work with the team to deliver, review, and continually develop services for young carers and to use appropriate monitoring and evaluation reports to show our funders what we’ve achieved.
You will be someone:
· Who works in a person-centred way.
· Is enthusiastic, empathetic and detail conscious
· Communicates well by phone and in person
· Has an understanding of social care particularly in relation to young carers
· Has experience of working with clients who have support needs
· Has experience of producing reports for monitoring and evaluation
· Is numerate and has knowledge of budgeting
· Is able to gather and assess information efficiently and think creatively to come up with solutions
· Has good communication skills including spoken, written and presentational
· Has a willingness to embrace our organisational values
Main Duties include:
· To provide regular emotional support to young carers and their families through a range of methods, offering appropriate, generic advice
· To provide individual support to young carers, and sibling young carers on a case-by-case basis towards established outcomes through delivery of a mentoring programme
· To be proactive in the identification and registration of young carers, which will include conducting internal assessments of their caring role and responsibilities and identifying support needs
· To support with the planning and participate in the delivery of young carers group activities and events
· To work with schools, voluntary organisations, statutory services, health services and others to raise awareness and identify young carers
· To keep accurate records of group and individual young carer engagement for monitoring and evaluation purposes
· To participate in key events organised by Richmond Carers Centre and other relevant partners to promote services to a wider public
What you are doing now:
· You might be working for or volunteering in a similar charity
· You may be working in social care for a local authority or district council
· You may have the skills we need from some other combination of work and volunteering
· Or you may be looking to return to the workforce after a timeout for personal reasons
In any event if you feel you meet the skills we need, we would like to hear from you!
Richmond Carers Centre welcomes and encourages applicants from all sections of the community regardless of their gender, race, disability, age, sexual orientation, or religious belief.
Benefits of working for Richmond Carers Centre:
· 28 days annual leave plus bank holidays per year (pro rata)
· Bonus 3 days of annual leave per year over the festive period (subject to Trustee approval)
· Workplace Pension Scheme with Peoples Pension
· Flexible working/option of working from home (subject to CEO approval)
· Equipment and support to be set up to work from home
· Paid time off for medical appointments
· Employee Assistance Programme (EAP)
· Training and personal development opportunities
· Staff away days and socials
· Access to shared resources and training opportunities
· Supportive and friendly working environment
To apply, please complete the application form and the Diversity and Equalities Monitoring Form. CV’s will not be accepted. If you would like to talk more about this vacancy, please call and ask to speak to Tom.
We will be accepting and reviewing applications on a rolling basis and would advise you to email ahead of the closing date to avoid disappointment. The vacancy may close earlier than advertised due to high levels of interest.
Closing date: Sunday 28th June 2026
Shortlisting date: w/c 22nd June and will continue whilst the vacancy is open
Interview dates: w/c 6th July with provisional date allocated to Tuesday 7th July and w/c 20th July with provisional date allocated to Tuesday 21st July.
Please note interview dates can also be scheduled around these dates to fit with the interview panel and candidates availability.
The client requests no contact from agencies or media sales.
Please note, this is a 12 month fixed term contract (materity leave cover). The salary for this post is £47,043 (for London, including London weighting) or £45,373 (for Cardiff, including regional weighting).
This role can be based in our Stratford Office (2 Redman Place, Stratford Cross, London E20 1JQ) or our Cardiff Office (Suite 1, 9th Floor, Brunel House, 2 Fitzalan Road, Cardiff, CF24 0EB)
This role requires a Disclosure and Barring Service (DBS) check.
We have big goals over the next few years.
We're going to be fighting for mental health in a way we never have before.
Together we'll be working to make sure everyone experiencing a mental health problem gets the support and respect they deserve.
Team information
Will you join us?
This is a rare opportunity to step into a high-impact role at the heart of Mind's Social Impact Directorate.
We bring together teams across policy, campaigns, research and evaluation, systems insight, equity partnerships, national services, network relations, and communications, including our work in Mind Cymru. Together, we work to drive meaningful change in mental health through insight, influence and delivery. Our work is ambitious and complex, and we're continually evolving how we plan, connect and deliver that work.
As our Impact Directorate Operations Manager (maternity cover), you'll sit at the centre of this, working closely with senior leaders and teams across the directorate to ensure our priorities are clear, coordinated and delivered with momentum, while connecting into the wider organisation where needed.
We're looking for someone who can do more than just keep things running smoothly. Yes, this role is about excellent operational grip, planning and delivery but it's also about connecting people, energising teams, and helping to create a bold, collaborative culture where great work can thrive.
You'll play a pivotal role in:
-Turning strategy into action, supporting teams to plan and deliver effectively
-Joining the dots across programmes and teams, bringing clarity and alignment
-Shaping how we work, strengthening systems, processes and ways of collaborating
-Creating the conditions for great work, where people feel connected, supported and able to do their best
This is an influential role with visibility across the directorate and beyond. It's ideal for someone who thrives in complexity and enjoys making things work better.
Key duties and responsibilities
The post holder will:
Support delivery and performance across the directorate
-Bring clarity and structure to directorate priorities, ensuring alignment with Mind's strategy
-Monitor progress across programmes, tracking milestones, outputs, outcomes and budgets
-Identify risks, challenges and dependencies early, and support teams to address them
-Produce clear, insightful reporting to support senior leadership and governance decision-making
Support effective planning and programme management
-Work with teams to scope, plan and manage their work, including timelines, resources and dependencies
-Embed practical tools and approaches (e.g. Smartsheet) to improve visibility and coordination
-Help make complex work feel manageable by improving planning, prioritisation and flow
Act as a connector and trusted partner
-Build strong, trusted relationships across teams, directorates and the wider federation
-Bring people together to align priorities, solve problems and support decision-making
-Act as a trusted partner and sounding board to the Executive Director and directorate senior leadership team, helping maintain focus, momentum and connection
Strengthen governance and continuous improvement
-Support effective governance processes, including board and committee reporting
-Ensure performance, risks and impact are clearly understood and communicated
-Use data, insight and learning to improve how the directorate plans and delivers its work
-Identify opportunities to strengthen systems, processes and ways of working
Shape ways of working and culture
-Promote collaborative, inclusive and connected ways of working
-Help create a dynamic, open and supportive environment where people can do their best work
-Support teams through change with clarity, empathy and momentum
-Champion continuous improvement and a solutions-focused mindset
About you
You're someone who thrives in complex environments and enjoys bringing order, energy and connection to them.
You'll likely bring:
-Strong experience supporting delivery of complex programmes or portfolios
-Excellent project or programme management capability
-Proven ability to build relationships and influence at all levels, including senior leaders
-Confidence working across boundaries, connecting people, teams and ideas
-Strong judgement, balancing strategic thinking with hands-on delivery
-A commitment to collaboration, continuous improvement and inclusive ways of working
Most importantly, you'll care about how work gets done, not just what gets done.
Mind's equity statement
Mind is committed to equality of opportunity for all staff, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
Please refer to the Job Description while completing your application as candidates will be shortlisted based on how closely they match the criteria in the personal specification.
Mind Retail are a network of over 170 Mind charity shops across England and Wales.


