Social care development jobs
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Kinship
We are Kinship. The leading kinship care charity in England and Wales. We’re here for kinship carers – friends or family who step up to raise a child when their parents aren’t able to.
Together, let’s commit to change for kinship families.
About the role
We’re looking for a motivated and creative Senior Marketing Officer to join Kinship’s Marketing Team to help us reach more kinship carers with our support offer. You’ll bring strong experience in delivering effective, insight-driven digital marketing campaigns across channels, including social media, email, web, paid advertising and content marketing.
You’ll play a key role in delivering integrated marketing campaigns and promoting our services and programmes – including Department for Education-funded training – to kinship carers, referral partners, and professionals across England and Wales.
Working closely with the Head of Marketing, you’ll plan and deliver impactful marketing activity, create engaging content, and use data and analytics to optimise performance. You’ll also contribute to shaping our marketing strategy by bringing evidence, creativity and best practice from across the digital landscape. This hands-on role offers the opportunity to maximise reach and impact and raise the profile of kinship care while supporting families.
Key responsibilities
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Work with the Head of Marketing to develop marketing plans, and have day-to-day oversight of the delivery of these to promote the DfE-funded training and support service to kinship carers, to ensure good take-up of all training events by a diverse range of kinship carers, in line with the programme goals.
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Plan and deliver multi-channel marketing campaigns (digital, print, social media - paid and organic, email, SMS, etc.), monitoring and optimising campaigns for greatest impact and testing new approaches.
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Produce and oversee content creation for marketing plans and campaigns, delivering high-quality, insight-led and engaging marketing content for different audiences and/or channels, including case studies, blog posts, leaflets, videos, and social media assets.
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Plan and deliver creative and innovative paid ads campaigns across Meta, reviewing and optimising throughout, ensuring robust reporting is in place and using analytics and insights to inform future campaigns.
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Help embed a new email marketing platform to support the delivery of our email marketing strategy, including segmentation, automated journeys testing and reporting.
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Support the delivery of marketing strategies and activities to grow brand awareness and increase engagement with kinship carers and other key audiences.
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With the Head of Marketing, work with services teams to understand our target audience, and identify opportunities to integrate Kinship’s holistic support offer - including our peer support service and website advice content/ Kinship Compass - into training marketing activity where appropriate.
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Track KPIs and produce regular monitoring reports on marketing performance across channels and, with support from the Head of Marketing, adjust campaigns and plans to optimise impact and make recommendations for future testing.
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Manage and prioritise incoming requests from the organisational briefing process for services marketing support, including producing collateral templates in line with brand guidelines, working closely and collaboratively with comms and digital teams.
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Work in collaboration and co-production with kinship carers to ensure meaningful input and representation in the development of relevant plans and activities.
Knowledge, abilities, skills and experience:
Experience
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Demonstrable marketing experience in an in-house or agency role (minimum 4 years experience).
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Experience of developing and delivering marketing campaigns and activity to meet specific objectives, including engagement and acquisition of target audiences.
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Experience of supporting numerous marketing campaigns or activities at the same time.
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Strong digital marketing experience, including use of email marketing systems; design software including Canva; social media platforms and photo and video editing software.
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Experience of planning, delivering and optimising email marketing campaigns to drive supporter engagement, using segmentation, automation and performance analysis.
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Experience using a Contact Management System, such as Salesforce.
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Passion for and experience of developing a range of content for different audiences and channels (such as videos, infographics, blogs and social media posts).
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Experience of using communications planning tools or systems (e.g. planning grids, Asana, Hootsuite, Loomly).
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Experience of tracking and reporting on social media and other digital marketing analytics and using insights and data to inform optimisation and planning of new activity.
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Experience of delivering marketing campaigns across organic and paid social, particularly Meta paid advertising.
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Experience working with brand guidelines and applying brand principles to create impactful marketing.
Knowledge and skills
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Exceptional written and spoken communications skills, with the ability to develop impactful narratives tailored to different audiences and channels.
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Excellent attention to detail.
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Excellent organisation skills and the ability to work happily in a fast-paced environment, keeping multiple projects and objectives on track, often to tight deadlines.
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Ability to work both independently and collaboratively.
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Excellent copywriting skills and experience of writing marketing copy for a range of audiences and channels, communicating clearly, concisely and with an organisation’s tone of voice.
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Understanding of how to deliver integrated online and offline marketing campaigns and materials to deliver objectives.
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Ability to work in a small in-house team, developing marketing materials and campaigns with limited resource demanding creativity and excellent project management skills.
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Confident using Microsoft 365 including Word, Excel, PowerPoint and online design programmes such as Canva.
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Understanding of how Meta paid social and paid search complement each other across the user journey
Attributes
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Confident building trusted relationships with internal and external stakeholders.
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Excellent interpersonal skills and able to develop good relationships and ways of working with colleagues at all levels.
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Organised and has good attention to detail.
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Collaborative and enjoys working across a number of teams.
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A creative and solutions-focused person, able to use own initiative and make suggestions.
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Empathy, sensitivity, and understanding of the needs of families facing challenges.
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Commitment to the values, aims and objectives of Kinship.
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Commitment to equal opportunities and diversity and a respectful approach to working with people from a range of backgrounds.
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Right to work in the UK.
Desirable:
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Experience of kinship care .
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Knowledge of children’s social care system and/or experience of work with kinship carers.
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Understanding of working in the charity sector.
What we offer you:
- Flexible working - we understand how important it is to balance family and work life.
- 30 days annual leave, plus bank holidays (1 April to 31 March) pro rata (3 to be taken at Christmas shutdown)
- Employee Assistance Programme (24/7 confidential advice line and counselling)
- Charity Worker Discounts.
Please apply for the role of Senior Marketing Officer by sending a CV and cover letter (no more than 2 pages) detailing how you match the requirements for the role. Please use examples to demonstrate your experience.
• Make sure you’ve read the job description and the essential requirements – make sure your application reflects those points in the requirements very clearly.
• Tell us why you want to work for Kinship. We’re interested in working with people who share our values.
• Keep your response clear - use bullet points and short paragraphs if that helps. It will help the recruitment team to focus on your knowledge, skills and experience.
• Please do not use AI tools like ChatGPT to produce your answers. We use software to check, and your application will be rejected if you do.
We support kinship carers in their homes and communities, giving advice and helping them work through problems to find the best way forward.



The client requests no contact from agencies or media sales.
Salford CVS is recruiting a Volunteering Development Worker (Women and Girls in Football) to lead our work in increasing the participation of women and girls in off-pitch volunteering roles across grassroots football in Salford. This new role has been created in alignment with The FA’s priorities to strengthen inclusive volunteer pathways and ensure club and league environments are welcoming, supportive and accessible for female volunteers.
The main purpose of the post is to increase the number of female volunteers in off-pitch roles across grassroots football in Salford by supporting clubs, leagues, sessional football providers and community groups to create, promote and sustain inclusive volunteer opportunities. The role will coordinate learning and development for volunteers, help organisations understand their volunteer needs, and strengthen their capacity to recruit, retain and recognise women and girls in volunteering.
You will use Salford CVS’s established volunteering expertise to support England Accredited clubs, leagues and sessional football providers to attract, recruit and retain more female volunteers. This includes addressing known barriers such as lack of visible role models, sex-based discrimination, childcare demands that fall disproportionately on women, limited flexibility and traditional recruitment practices that may favour men.
Working in connection with our Volunteer Centre and wider Active Communities teams, you will join a service that already supports hundreds of organisations to develop safe and high-quality volunteering opportunities, matches hundreds of residents to roles, and delivers a wide range of volunteering training and good-practice guidance. You will also work closely with local partners, including Salford Community Leisure, GM Moving, Manchester FA and VCSE partners to ensure a coordinated and impactful approach.
The role will involve building strong relationships with clubs and leagues, engaging women and girls through targeted outreach in multiple settings (for example, community events, education environments, VCSE spaces, etc.), supporting grassroots clubs to understand their volunteer needs and barriers, and developing sustainable volunteer plans that help address these. You will deliver both FA and Salford CVS-designed training, increasing access to high-quality learning and development across the grassroots football ecosystem.
You will also connect to our wider engagement in the physical activity agenda in Salford, particularly the Place Partnership, a programme helping to lower barriers to physical activity and get Salford residents moving more.
Hours: 18 hours per week (excluding breaks), to be worked over 3–4 days.
Contract: Until 30th June 2028, subject to the successful completion of a 6-month probationary period.
About you
This position will suit someone passionate about widening access to volunteering, confident in engaging diverse communities, and skilled in helping organisations embed inclusive, flexible and sustainable volunteer practices. You will play a central part in shaping a long-term cultural shift within grassroots football, supporting clubs and leagues to broaden volunteering participation, strengthen their volunteering culture and create off-pitch roles where women and girls can thrive.
To get a fuller flavour of our work and to apply for this position, please visit our website via the Apply button.
Closing date: Noon on 1st April 2026.
Interview date: 9th April 2026.
Salary: £40,000 per annum.
Location: Hybrid Work Culture. We are proud to promote a truly hybrid work culture, recognising that every role is different, and everyone has unique needs and preferences. Our Hybrid Work Arrangement empowers each team member to work with their manager to choose the most effective way to work that balances your needs and Hospice UK’s.
For this role, we need someone to come into the office at least one day a week, on a Tuesday. A day where all of Income Generation and Grants come into the office. You can work remotely for the rest of the time. Equally, you may prefer to work from the office full-time. We encourage all colleagues to visit member hospices to help inform our work and you may be able to work from there.
Contractually this role is London-based.
Contract: Permanent. Full time role - 35 hours per week.
Benefits:
- 25 days annual leave rising to 30 days after 2 years (+ an extra 10 days on each 5th year). Pro rata for part time hours
- Matched pension scheme up to 7% of salary
- Healthcare plan
- Support for staff with caring responsibilities
- Family-friendly culture
How to apply: CV and supporting statement - using Hospice UK’s supporting statement document – available on our website to download.
Closing date for applications: 23:59 on Sunday 29 March 2026.
Interview dates: Monday 13 April 2026, interviews will take place online via MS Teams.
We’ll send assessments and some questions to you in advance so that you can prepare. Let us know if you have any specific needs to be able to fully engage with the process.
Job Information:
Hospice UK is recruiting a Senior Corporate Development Executive to support and grow our commercial partnerships portfolio, working closely with the Corporate Development Manager and Corporate Development Executive.
This role will help to build relationships with over 80 businesses across all industries including healthcare, finance, insurance, digital, sustainability and more, generating more than £420k each year to support Hospice UK’s work.
The role
You will support all aspects of Hospice UK’s commercial partnership activity, helping to build, steward and develop long‑term relationships with corporate partners, who want to collaborate with hospices. This includes working directly with organisations to secure sponsorship, exhibition space and partnership opportunities. Personalised communications will help move businesses from one‑off activity to longer‑term strategic partnerships.
A key part of the role involves conferences and events. You’ll help secure exhibitors and sponsors for our annual National Conference (1,000+ attendees) and our one‑day conferences, supporting activity from launch through to delivery, including marketing materials, pipeline management, proactive sales and administration.
You’ll also support the Hospice UK Jobs Board, an income‑generating platform promoting careers in hospice and end of life care, contributing to sales and marketing activity, managing job postings and supporting performance analysis and development.
About you
You’ll have strong experience in sales (from the third, private or public sector) and be confident building relationships with a wide range of stakeholders, including senior corporate contacts.
You will bring:
- Excellent organisational and time management skills, with the ability to manage multiple priorities
- Well‑developed people skills and the ability to work collaboratively across teams
- A self‑motivated, self‑sufficient approach to managing your workload
- Strong attention to detail and experience managing multi‑workstream projects
You’ll be comfortable conducting market research, assessing opportunities and value propositions, and identifying solutions to keep projects moving. You’ll also bring an approach aligned to our values: collaborative, compassionate, inclusive and innovative.
More information is available in the candidate information pack, which is available on our website to download.
We represent and champion the community of 200+ hospices across the UK.



Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Context
This is an opportunity to play a pivotal role in a pioneering programme that could reshape how kinship families are supported across England.
Kinship is undertaking a pilot Randomised Controlled Trial (RCT) of Kinship Connected, a Kinship Navigator programme designed to provide intensive, specialist support to kinship carers and help them navigate complex systems.
This is a multi-partner programme involving funders, independent evaluators, participating local authorities, internal delivery teams and kinship carers with lived experience.
Kinship Navigators are at the heart of delivery. You will work directly with kinship carers in the community and in their homes, providing intensive 1-to-1 support and facilitating local support groups, while working closely with local authority partners and other services.
Because the programme forms part of a pilot RCT, maintaining high-quality case records and accurate data collection is critical. Your work will contribute directly to the evidence base about what works for kinship families.
Each Navigator will support around 40 kinship carers over the delivery year, holding a caseload of approximately 20 families at any one time.
You will be part of a wider delivery team including the Programmes Manager, Mobilisation and Delivery Project Manager, research colleagues and other Kinship teams, working together to ensure the programme is delivered ethically, consistently and to a high standard
About the role:
The Kinship Navigator provides intensive, time-limited support to kinship carers through the Kinship Connected programme, a structured six-month intervention designed to help kinship families stabilise placements and access the support they need.
Working directly with kinship carers, you will build trusting relationships while completing structured assessments, goal setting and reviews to help families strengthen support networks and navigate services such as children’s social care, education, health and community support.
This is a community-facing role, working directly with kinship carers in homes, community spaces and through co-location with local authority teams and partner organisations.
The role requires a combination of high-quality relational practice and disciplined case recording. As part of the pilot RCT, accurate documentation of activity, progress and outcomes is essential to ensure the programme can be evaluated and improved.
You will work closely with the Programmes Manager, delivery team, researchers and local authority partners to ensure the programme is delivered consistently, ethically and to a high standard, with a strong commitment to equity, diversity and inclusion in supporting kinship families from all backgrounds.
The key deadlines and information:
We have really short timescales for this role as this role is part of a research project. If you are interested, please read the information below and make sure you can be available for all the dates highlighted.
- Closing date: 9am on Monday 16 March 2026
- Interview date (in Greater Manchester and in person): Tuesday 24 or Wednesday 25 March 2026
Starting in post
If you are successful at recruitment, we will need you to be available to start in role, at the latest by the w/c 27 April 2026, and ideally by w/c 20 April 2026. This will mean all references, contracts and DBS checks are completed. If you do apply for the role, we will ask for some of these details up front.
We will also ask you to attend an overnight in-person residential on Wednesday 29 April and Thursday 30 April in our London office for induction into the role. A draft agenda will look like the below.
Wednesday 29 April
- 11am – induction morning session starts
- 12.30pm – lunch
- 1.15pm – induction afternoon session starts
- 5pm - induction afternoon session finishes
- 6.30pm – dinner with team
Thursday 30 April
- 9.30am – induction morning session starts
- 12.30pm – lunch
- 1.15pm – induction afternoon session starts
- 4pm - induction afternoon session finishes
- 4pm – finish and travel home
Key responsibilities include:
- Providing emotional and practical support to kinship carers.
- Advocating for kinship carers in meetings with professionals where appropriate.
-
Establishing and facilitating a monthly support group for kinship carers in your area.
-
Mapping local services and building relationships with organisations that can provide specialist support, training or activities for kinship families.
-
Liaising with schools, local authorities and other professionals to coordinate support.
-
Supporting kinship carers with challenges relating to the child(ren) in their kinship care.
-
Signposting to relevant services, support organisations and Kinship training opportunities.
-
Coordinating celebration and family events (including in Kinship Care Week).
-
Supporting applications for grants for essential items or family breaks.
- Collaborate with the programme delivery team, researchers and evaluation partners, contributing insights and learning from practice to support programme improvement and evidence generation.
- Work closely with colleagues across Kinship, including Advice, Peer Support, Training, Communications and the Kinship Connected core team, to ensure joined-up support for kinship carers.
- Recognise, report, record, respond and refer safeguarding risks via our safeguarding process with the support for the safeguarding team.
- Follow and understand the organisational safeguarding policies.
-
Maintain accurate, timely records of all activity, assessments, support plans, contacts and outcomes on Kinship’s CRM system (Salesforce) in line with organisational policy and programme protocols.
-
Complete kinship carer needs assessments, SMART goal setting, reviews and outcome recording in accordance with the Kinship Navigator model and trial requirements.
-
Follow all operational and data collection requirements of the pilot feasibility RCT, ensuring activity and outcomes are recorded consistently to support independent evaluation.
-
Fully contribute to monitoring, reporting, quality assurance and learning processes, including collecting feedback and case studies that demonstrate impact.
Essential requirements include:
-
Experience delivering direct support to vulnerable families or carers, including completing needs assessments and developing support plans.
-
Experience providing structured one-to-one support, casework or family support over a defined period.
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Experience working directly in community settings or alongside local authority or partner organisations.
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Experience facilitating peer or support groups in community or online settings.
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Experience working with statutory, voluntary and community services, including liaising with professionals around the family.
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Experience recognising and responding appropriately to safeguarding concerns.
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Understanding of the challenges facing kinship carers and the children they care for, or the ability to develop this knowledge quickly.
-
Understanding of trauma-informed and strengths-based approaches when working with families.
-
Awareness of how children’s social care, education, health or welfare systems affect families.
-
Strong interpersonal and communication skills, with the ability to build trusting relationships with kinship carers and professionals.
-
Ability to manage a caseload, prioritise work effectively and maintain clear professional boundaries.
-
Excellent ability to maintain accurate case records and data using a CRM or case management system (e.g. Salesforce).
-
Strong organisational and IT skills, including the ability to use digital systems for case management, communication and reporting.
-
Ability to work independently while contributing positively to a collaborative delivery team.
What we offer you:
- Flexible working - we understand how important it is to balance family and work life.
- 30 days annual leave, plus bank holidays (1 April to 31 March) pro rata (3 to be taken at Christmas shutdown)
- Employee Assistance Programme (24/7 confidential advice line and counselling)
- Charity Worker Discounts.
How to apply:
Please apply for the role of Kinship Navigator (Newham) by sending a CV and answering the 5 questions below via Charity Job. The deadline is 9am on Monday 16 March 2026. Any applications arriving after the closing date will not be considered for shortlisting unless there are exceptional reasons. Please ensure you have read the application timelines.
- Why do you want to work for Kinship as a Kinship Navigator, and how does this role align with your values and experience?
- Describe a time you supported a family or carer facing complex challenges. How did you assess their needs and decide what support was most important? Guidance for candidates: Please describe a real example from your work. Tell us what you did personally, the actions you took and what happened as a result.
- Tell us about a situation where you had to work with professionals from different organisations (for example schools, social workers or community services) to support a family. Guidance: Explain how you built relationships, managed differences of opinion and ensured the family received appropriate support.
- Give an example of a time you had concerns about the safety or wellbeing of a child or their family member. What steps did you take and how did you decide what to do? Guidance: Describe your role in recognising and responding to the concern and any safeguarding processes you followed.
- Tell us about how you have managed a caseload or multiple families at once. How did you keep accurate records and make sure important information was documented? Guidance: Please describe the systems or processes you used and why accurate recording was important.
Kinship is committed to championing equality, diversity and inclusion. We believe our work is greatly enhanced by the varied backgrounds, experiences and views represented within our teams. We aim to create inclusive teams, celebrate differences and encourage everyone to join us and be their true self at work. We therefore encourage applications from anyone who fits our values, whatever their religion or belief, sex, gender identity, race, age, sexuality or disability and are actively seeking candidates that can bring real innovation and commitment to us.
• Make sure you’ve read the job description and the essential requirements – make sure your application reflects those points in the requirements very clearly.
• Tell us why you want to work for Kinship. We’re interested in working with people who share our values. You can read about our values above.
• Keep your response clear - use bullet points and short paragraphs if that helps. It will help the recruitment team to focus on your knowledge, skills and experience.
• Please do not use AI tools like ChatGPT to produce your answers. We use software to check, and your application will be rejected if you do.
We support kinship carers in their homes and communities, giving advice and helping them work through problems to find the best way forward.



The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Context
This is an opportunity to play a pivotal role in a pioneering programme that could reshape how kinship families are supported across England.
Kinship is undertaking a pilot Randomised Controlled Trial (RCT) of Kinship Connected, a Kinship Navigator programme designed to provide intensive, specialist support to kinship carers and help them navigate complex systems.
This is a multi-partner programme involving funders, independent evaluators, participating local authorities, internal delivery teams and kinship carers with lived experience.
Kinship Navigators are at the heart of delivery. You will work directly with kinship carers in the community and in their homes, providing intensive 1-to-1 support and facilitating local support groups, while working closely with local authority partners and other services.
Because the programme forms part of a pilot RCT, maintaining high-quality case records and accurate data collection is critical. Your work will contribute directly to the evidence base about what works for kinship families.
Each Navigator will support around 40 kinship carers over the delivery year, holding a caseload of approximately 20 families at any one time.
You will be part of a wider delivery team including the Programmes Manager, Mobilisation and Delivery Project Manager, research colleagues and other Kinship teams, working together to ensure the programme is delivered ethically, consistently and to a high standard
About the role:
The Kinship Navigator provides intensive, time-limited support to kinship carers through the Kinship Connected programme, a structured six-month intervention designed to help kinship families stabilise placements and access the support they need.
Working directly with kinship carers, you will build trusting relationships while completing structured assessments, goal setting and reviews to help families strengthen support networks and navigate services such as children’s social care, education, health and community support.
This is a community-facing role, working directly with kinship carers in homes, community spaces and through co-location with local authority teams and partner organisations.
The role requires a combination of high-quality relational practice and disciplined case recording. As part of the pilot RCT, accurate documentation of activity, progress and outcomes is essential to ensure the programme can be evaluated and improved.
You will work closely with the Programmes Manager, delivery team, researchers and local authority partners to ensure the programme is delivered consistently, ethically and to a high standard, with a strong commitment to equity, diversity and inclusion in supporting kinship families from all backgrounds.
The key deadlines and information:
We have really short timescales for this role as this role is part of a research project. If you are interested, please read the information below and make sure you can be available for all the dates highlighted.
- Closing date: 9am on Monday 16 March 2026
- Interview date (in Greater Manchester and in person): Wednesday 25 or Thursday 26 March 2026
Starting in post
If you are successful at recruitment, we will need you to be available to start in role, at the latest by the w/c 27 April 2026, and ideally by w/c 20 April 2026. This will mean all references, contracts and DBS checks are completed. If you do apply for the role, we will ask for some of these details up front.
We will also ask you to attend an overnight in-person residential on Wednesday 29 April and Thursday 30 April in our London office for induction into the role. A draft agenda will look like the below.
Wednesday 29 April
- 11am – induction morning session starts
- 12.30pm – lunch
- 1.15pm – induction afternoon session starts
- 5pm - induction afternoon session finishes
- 6.30pm – dinner with team
Thursday 30 April
- 9.30am – induction morning session starts
- 12.30pm – lunch
- 1.15pm – induction afternoon session starts
- 4pm - induction afternoon session finishes
- 4pm – finish and travel home
Key responsibilities include:
- Providing emotional and practical support to kinship carers.
- Advocating for kinship carers in meetings with professionals where appropriate.
-
Establishing and facilitating a monthly support group for kinship carers in your area.
-
Mapping local services and building relationships with organisations that can provide specialist support, training or activities for kinship families.
-
Liaising with schools, local authorities and other professionals to coordinate support.
-
Supporting kinship carers with challenges relating to the child(ren) in their kinship care.
-
Signposting to relevant services, support organisations and Kinship training opportunities.
-
Coordinating celebration and family events (including in Kinship Care Week).
-
Supporting applications for grants for essential items or family breaks.
- Collaborate with the programme delivery team, researchers and evaluation partners, contributing insights and learning from practice to support programme improvement and evidence generation.
- Work closely with colleagues across Kinship, including Advice, Peer Support, Training, Communications and the Kinship Connected core team, to ensure joined-up support for kinship carers.
- Recognise, report, record, respond and refer safeguarding risks via our safeguarding process with the support for the safeguarding team.
- Follow and understand the organisational safeguarding policies.
-
Maintain accurate, timely records of all activity, assessments, support plans, contacts and outcomes on Kinship’s CRM system (Salesforce) in line with organisational policy and programme protocols.
-
Complete kinship carer needs assessments, SMART goal setting, reviews and outcome recording in accordance with the Kinship Navigator model and trial requirements.
-
Follow all operational and data collection requirements of the pilot feasibility RCT, ensuring activity and outcomes are recorded consistently to support independent evaluation.
-
Fully contribute to monitoring, reporting, quality assurance and learning processes, including collecting feedback and case studies that demonstrate impact.
Essential requirements include:
-
Experience delivering direct support to vulnerable families or carers, including completing needs assessments and developing support plans.
-
Experience providing structured one-to-one support, casework or family support over a defined period.
-
Experience working directly in community settings or alongside local authority or partner organisations.
-
Experience facilitating peer or support groups in community or online settings.
-
Experience working with statutory, voluntary and community services, including liaising with professionals around the family.
-
Experience recognising and responding appropriately to safeguarding concerns.
-
Understanding of the challenges facing kinship carers and the children they care for, or the ability to develop this knowledge quickly.
-
Understanding of trauma-informed and strengths-based approaches when working with families.
-
Awareness of how children’s social care, education, health or welfare systems affect families.
-
Strong interpersonal and communication skills, with the ability to build trusting relationships with kinship carers and professionals.
-
Ability to manage a caseload, prioritise work effectively and maintain clear professional boundaries.
-
Excellent ability to maintain accurate case records and data using a CRM or case management system (e.g. Salesforce).
-
Strong organisational and IT skills, including the ability to use digital systems for case management, communication and reporting.
-
Ability to work independently while contributing positively to a collaborative delivery team.
What we offer you:
- Flexible working - we understand how important it is to balance family and work life.
- 30 days annual leave, plus bank holidays (1 April to 31 March) pro rata (3 to be taken at Christmas shutdown)
- Employee Assistance Programme (24/7 confidential advice line and counselling)
- Charity Worker Discounts.
How to apply:
Please apply for the role of Kinship Navigator (Blackpool) by sending a CV and answering the 5 questions below via Charity Job. The deadline is 9am on Monday 16 March 2026. Any applications arriving after the closing date will not be considered for shortlisting unless there are exceptional reasons. Please ensure you have read the application timelines.
- Why do you want to work for Kinship as a Kinship Navigator, and how does this role align with your values and experience?
- Describe a time you supported a family or carer facing complex challenges. How did you assess their needs and decide what support was most important? Guidance for candidates: Please describe a real example from your work. Tell us what you did personally, the actions you took and what happened as a result.
- Tell us about a situation where you had to work with professionals from different organisations (for example schools, social workers or community services) to support a family. Guidance: Explain how you built relationships, managed differences of opinion and ensured the family received appropriate support.
- Give an example of a time you had concerns about the safety or wellbeing of a child or their family member. What steps did you take and how did you decide what to do? Guidance: Describe your role in recognising and responding to the concern and any safeguarding processes you followed.
- Tell us about how you have managed a caseload or multiple families at once. How did you keep accurate records and make sure important information was documented? Guidance: Please describe the systems or processes you used and why accurate recording was important.
Kinship is committed to championing equality, diversity and inclusion. We believe our work is greatly enhanced by the varied backgrounds, experiences and views represented within our teams. We aim to create inclusive teams, celebrate differences and encourage everyone to join us and be their true self at work. We therefore encourage applications from anyone who fits our values, whatever their religion or belief, sex, gender identity, race, age, sexuality or disability and are actively seeking candidates that can bring real innovation and commitment to us.
• Make sure you’ve read the job description and the essential requirements – make sure your application reflects those points in the requirements very clearly.
• Tell us why you want to work for Kinship. We’re interested in working with people who share our values. You can read about our values above.
• Keep your response clear - use bullet points and short paragraphs if that helps. It will help the recruitment team to focus on your knowledge, skills and experience.
• Please do not use AI tools like ChatGPT to produce your answers. We use software to check, and your application will be rejected if you do.
We support kinship carers in their homes and communities, giving advice and helping them work through problems to find the best way forward.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Description
Balance is looking for a dedicated compassionateSupport Worker/Driver to join our Day Centre in Wandsworth.
Who you are
- You are someone who shares and is able to mobilise the charities values of Independence, Empowerment, Partnership, Professionalism, Staff Recognition and Sustainability. If you have knowledge, application and commitment to these values we want to hear from you.
- You must have a Clean Current D1 Driving License.
Who we are
At Balance we are committed to empowering those we support to build independence, fulfilled and self-confident lives. We work hard to ensure our charitable values are central to the professional experience of those who work for us, with us and who benefit from our services.
Main Responsibilities of the Job
- To provide support and assistance during journeyspick up and drop of duties at the commencement and end of sessions at our day centres.
- To demonstrate Balance values of partnership, independence, professionalism, empowerment, staff recognition and sustainability in your conduct and approach to your work
- Through partnership, support and develop peoples skills, confidence and interests as part of a multi-disciplinary day service offer.
- To support your colleagues, service managers and other key professionals to put those using our service at the centre of your daily work. .
- To maintain and update client and related operational records with an accurate and professional commitment.
- To ensure compliance with and the delivery of the charity policies and procedures particularly those related to safeguarding, inclusion and disability discrimination.
- To support clients with there daily activities and to promote their independence
- To be able to communicate effectively with families , colleauges and clients.
Working Expectations
- The working day is 8.00am - 5.30pm Monday to Friday - The current rate reflects the additional hours
- Drive a passenger service vehicle.
- Attendance at training.
- Use of information technology to support your work.
Benefits of Working for us
The charity ensures the following benefits for all its operational staff:
- A baseline commitment to pay London living wage for all its front line staff.
- A commitment to training and professional development to support internal progression as part of our performance support.
- Inclusion in and contribution to the charity's pension scheme.
- Generous annual leave allowance of 25 days a year plus an additional day off for your birthday.
- Access to a range of discount schemes.
- Access to the charity's employee assistance programme.
- Access to travel card loan and bike to work scheme.
The development of services that support the independence of vulnerable people with learning disabilities and/or enduring mental health needs and the
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Context
This is an opportunity to play a pivotal role in a pioneering programme that could reshape how kinship families are supported across England.
Kinship is undertaking a pilot Randomised Controlled Trial (RCT) of Kinship Connected, a Kinship Navigator programme designed to provide intensive, specialist support to kinship carers and help them navigate complex systems.
This is a multi-partner programme involving funders, independent evaluators, participating local authorities, internal delivery teams and kinship carers with lived experience.
Kinship Navigators are at the heart of delivery. You will work directly with kinship carers in the community and in their homes, providing intensive 1-to-1 support and facilitating local support groups, while working closely with local authority partners and other services.
Because the programme forms part of a pilot RCT, maintaining high-quality case records and accurate data collection is critical. Your work will contribute directly to the evidence base about what works for kinship families.
Each Navigator will support around 40 kinship carers over the delivery year, holding a caseload of approximately 20 families at any one time.
You will be part of a wider delivery team including the Programmes Manager, Mobilisation and Delivery Project Manager, research colleagues and other Kinship teams, working together to ensure the programme is delivered ethically, consistently and to a high standard
About the role:
The Kinship Navigator provides intensive, time-limited support to kinship carers through the Kinship Connected programme, a structured six-month intervention designed to help kinship families stabilise placements and access the support they need.
Working directly with kinship carers, you will build trusting relationships while completing structured assessments, goal setting and reviews to help families strengthen support networks and navigate services such as children’s social care, education, health and community support.
This is a community-facing role, working directly with kinship carers in homes, community spaces and through co-location with local authority teams and partner organisations.
The role requires a combination of high-quality relational practice and disciplined case recording. As part of the pilot RCT, accurate documentation of activity, progress and outcomes is essential to ensure the programme can be evaluated and improved.
You will work closely with the Programmes Manager, delivery team, researchers and local authority partners to ensure the programme is delivered consistently, ethically and to a high standard, with a strong commitment to equity, diversity and inclusion in supporting kinship families from all backgrounds.
The key deadlines and information:
We have really short timescales for this role as this role is part of a research project. If you are interested, please read the information below and make sure you can be available for all the dates highlighted.
- Closing date: 9am on Monday 16 March 2026
- Interview date (in Greater Manchester and in person): Wednesday 25 or Thursday 26 March 2026
Starting in post
If you are successful at recruitment, we will need you to be available to start in role, at the latest by the w/c 27 April 2026, and ideally by w/c 20 April 2026. This will mean all references, contracts and DBS checks are completed. If you do apply for the role, we will ask for some of these details up front.
We will also ask you to attend an overnight in-person residential on Wednesday 29 April and Thursday 30 April in our London office for induction into the role. A draft agenda will look like the below.
Wednesday 29 April
- 11am – induction morning session starts
- 12.30pm – lunch
- 1.15pm – induction afternoon session starts
- 5pm - induction afternoon session finishes
- 6.30pm – dinner with team
Thursday 30 April
- 9.30am – induction morning session starts
- 12.30pm – lunch
- 1.15pm – induction afternoon session starts
- 4pm - induction afternoon session finishes
- 4pm – finish and travel home
Key responsibilities include:
- Providing emotional and practical support to kinship carers.
- Advocating for kinship carers in meetings with professionals where appropriate.
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Establishing and facilitating a monthly support group for kinship carers in your area.
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Mapping local services and building relationships with organisations that can provide specialist support, training or activities for kinship families.
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Liaising with schools, local authorities and other professionals to coordinate support.
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Supporting kinship carers with challenges relating to the child(ren) in their kinship care.
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Signposting to relevant services, support organisations and Kinship training opportunities.
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Coordinating celebration and family events (including in Kinship Care Week).
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Supporting applications for grants for essential items or family breaks.
- Collaborate with the programme delivery team, researchers and evaluation partners, contributing insights and learning from practice to support programme improvement and evidence generation.
- Work closely with colleagues across Kinship, including Advice, Peer Support, Training, Communications and the Kinship Connected core team, to ensure joined-up support for kinship carers.
- Recognise, report, record, respond and refer safeguarding risks via our safeguarding process with the support for the safeguarding team.
- Follow and understand the organisational safeguarding policies.
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Maintain accurate, timely records of all activity, assessments, support plans, contacts and outcomes on Kinship’s CRM system (Salesforce) in line with organisational policy and programme protocols.
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Complete kinship carer needs assessments, SMART goal setting, reviews and outcome recording in accordance with the Kinship Navigator model and trial requirements.
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Follow all operational and data collection requirements of the pilot feasibility RCT, ensuring activity and outcomes are recorded consistently to support independent evaluation.
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Fully contribute to monitoring, reporting, quality assurance and learning processes, including collecting feedback and case studies that demonstrate impact.
Essential requirements include:
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Experience delivering direct support to vulnerable families or carers, including completing needs assessments and developing support plans.
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Experience providing structured one-to-one support, casework or family support over a defined period.
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Experience working directly in community settings or alongside local authority or partner organisations.
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Experience facilitating peer or support groups in community or online settings.
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Experience working with statutory, voluntary and community services, including liaising with professionals around the family.
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Experience recognising and responding appropriately to safeguarding concerns.
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Understanding of the challenges facing kinship carers and the children they care for, or the ability to develop this knowledge quickly.
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Understanding of trauma-informed and strengths-based approaches when working with families.
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Awareness of how children’s social care, education, health or welfare systems affect families.
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Strong interpersonal and communication skills, with the ability to build trusting relationships with kinship carers and professionals.
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Ability to manage a caseload, prioritise work effectively and maintain clear professional boundaries.
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Excellent ability to maintain accurate case records and data using a CRM or case management system (e.g. Salesforce).
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Strong organisational and IT skills, including the ability to use digital systems for case management, communication and reporting.
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Ability to work independently while contributing positively to a collaborative delivery team.
What we offer you:
- Flexible working - we understand how important it is to balance family and work life.
- 30 days annual leave, plus bank holidays (1 April to 31 March) pro rata (3 to be taken at Christmas shutdown)
- Employee Assistance Programme (24/7 confidential advice line and counselling)
- Charity Worker Discounts.
How to apply:
Please apply for the role of Kinship Navigator (Rochdale) by sending a CV and answering the 5 questions below via Charity Job. The deadline is 9am on Monday 16 March 2026. Any applications arriving after the closing date will not be considered for shortlisting unless there are exceptional reasons. Please ensure you have read the application timelines.
- Why do you want to work for Kinship as a Kinship Navigator, and how does this role align with your values and experience?
- Describe a time you supported a family or carer facing complex challenges. How did you assess their needs and decide what support was most important? Guidance for candidates: Please describe a real example from your work. Tell us what you did personally, the actions you took and what happened as a result.
- Tell us about a situation where you had to work with professionals from different organisations (for example schools, social workers or community services) to support a family. Guidance: Explain how you built relationships, managed differences of opinion and ensured the family received appropriate support.
- Give an example of a time you had concerns about the safety or wellbeing of a child or their family member. What steps did you take and how did you decide what to do? Guidance: Describe your role in recognising and responding to the concern and any safeguarding processes you followed.
- Tell us about how you have managed a caseload or multiple families at once. How did you keep accurate records and make sure important information was documented? Guidance: Please describe the systems or processes you used and why accurate recording was important.
Kinship is committed to championing equality, diversity and inclusion. We believe our work is greatly enhanced by the varied backgrounds, experiences and views represented within our teams. We aim to create inclusive teams, celebrate differences and encourage everyone to join us and be their true self at work. We therefore encourage applications from anyone who fits our values, whatever their religion or belief, sex, gender identity, race, age, sexuality or disability and are actively seeking candidates that can bring real innovation and commitment to us.
• Make sure you’ve read the job description and the essential requirements – make sure your application reflects those points in the requirements very clearly.
• Tell us why you want to work for Kinship. We’re interested in working with people who share our values. You can read about our values above.
• Keep your response clear - use bullet points and short paragraphs if that helps. It will help the recruitment team to focus on your knowledge, skills and experience.
• Please do not use AI tools like ChatGPT to produce your answers. We use software to check, and your application will be rejected if you do.
We support kinship carers in their homes and communities, giving advice and helping them work through problems to find the best way forward.



The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
As a compassionate Point of Entry Mental Health Practitioner, you’ll help provide advice, guidance and potentially urgent mental health support to those in need in our local communities. Your role will help support people find the most appropriate mental health service in Swindon, whether internally to S&G Mind or externally to our many key stakeholder partners/providers across the county.
What You'll Do:
- Compassionate Caller Support: You'll handle a variety of incoming calls, providing a compassionate ear to individuals seeking advice, guidance or urgent mental health support. Your person-centered approach will offer immediate and practical help, aligning with the principles of positive mental health and evidence based-interventions.
- Connecting People to the Right Care: You’ll play a vital role in guiding callers to the most appropriate mental health services in Swindon. Whether referring internally to S&G Mind or externally to key stakeholder partners, you’ll ensure each person is connected to the right support.
- Holistic Assessment & Planning: Using collaborative framework across the healthcare system, such as ‘Safety Planning’ and ‘Your Team, Your Conversation, Your Plan’ frameworks, you’ll assess and understand each caller’s unique needs, ensuring timely and appropriate responses that prioritise their mental health.
Why Join Us:
- Be A Vital Link in Local Mental Health Support: At S&G Mind, your role goes beyond answering calls—you’ll be a crucial connector, helping people access the right advice, guidance, and mental health services when they need it most. Your work will have a direct and lasting impact on local communities.
- Develop Expertise in Mental Health Navigation: A unique opportunity to strengthen your skills in mental health, collaborative care planning, and multi-agency referrals. With ongoing training and development, you’ll deepen your understanding of holistic mental health support and complex needs navigation.
- Thrive in Collaborative and Compassionate Teams: You’ll join a passionate team committed to improving mental health access in Swindon. Working closely with internal services and external partners, you’ll be supported in a positive, inclusive environment that values empathy, teamwork, and professional growth.
We provide advice and support to empower anyone in our local communities experiencing a mental health problem.



The client requests no contact from agencies or media sales.
This is an exciting opportunity to help grow our retail operation and support animal welfare across Derbyshire. RSPCA Derby is looking for an experienced and motivated manager to lead, develop and shape the future of our charity retail operation.
As Retail Development Manager, you will:
- Lead and develop a network of charity shops and retail teams
- Drive income growth across physical shops, online sales and gift aid
- Ensure high standards of customer service, compliance and financial control
- Manage retail performance, budgets and reporting
- Identify and develop new retail opportunities to support our strategic ambitions
- Play a key role in supporting animal welfare through sustainable income generation.
We’re looking for someone who:
- Has significant experience in retail management, ideally across multiple sites
- Is a strong, inclusive leader with experience managing and developing staff and volunteers
- Has a proven track record of meeting financial and commercial targets
- Is organised, resilient and comfortable managing competing priorities
- Shares our commitment to animal welfare and our values
- Is confident working with data, budgets and performance reporting
- Experience in charity retail is desirable but not essential — we welcome applicants with strong commercial retail experience who want to make a difference.
Why Join Us?
- Make a real impact supporting local animal welfare
- Lead a values-driven retail operation with room to innovate and grow
- Work with committed staff, volunteers and supporters
- Be part of a respected local charity making a difference every day
The client requests no contact from agencies or media sales.
Development Phase: Visitor Destination Development Manager
Fixed Term to November 2027
Yorkshire Wildlife Trust is one of the UK’s fastest growing nature conservation organisations and seeks to appoint a Visitor Destination Development Manager to transform our flagship nature reserves into pioneering places that inspire hope, drive action for nature and open their doors to everyone.
This is a rare opportunity to project manage a National Heritage Lottery funded development programme at a pivotal moment. You'll oversee specialist consultants across visitor experience, accessibility, commercial development and community stewardship; coordinate our project Steering Group and ensure the programme is rigorously evaluated and reported to our funder.
But this role is about more than process. You'll bring a wealth of experience and the confidence to drive real change – taking colleagues on the journey with you, building consensus and laying the groundwork for what comes next. Critically, you'll make sure everything we learn shapes the next chapter of development for our Flagship Nature Reserves.
You'll bring proven experience of managing complex, multi-strand programmes, ideally within the heritage, conservation or visitor destination sector, along with a track record of commissioning and managing external consultants to deliver high-quality outcomes. Strong stakeholder management skills are essential as you'll need to bring colleagues along on a shared journey, whilst managing funder relationships and reporting with rigour and care. You'll be able to synthesise complex information into clear recommendations and actionable next steps and communicate with confidence at a senior level. Above all, you'll be collaborative and inclusive, with the drive to embed learning and lasting change within the organisation.
The client requests no contact from agencies or media sales.
About the role
This role sits within Women and Girls Network’s CJS Team and provides rapid, short-term advocacy and support to survivors, in London, who have experienced sexual violence and are engaging with, or considering engaging with, the criminal justice system.
You will deliver brief, trauma-informed and survivor-centred support to people who are unable to access an ISVA locally or who are waiting for support through the London Survivors Gateway. Working across the Gateway partnership - including Rape Crisis Centres, Galop, Survivors UK, Respond, and the Havens - you will help ensure survivors receive timely, independent information and advocacy at a critical point.
As this is a pilot role, you will also play a key part in shaping and developing this specialist brief intervention ISVA provision in response to survivor need.
Job description
As the Brief Intervention Independent Sexual Violence Advocate (ISVA), you will:
- Provide rapid, short-term independent advocacy, information and support to survivors navigating or considering the criminal justice system, enabling informed choice and access to rights.
- Deliver empowering, trauma-informed and intersectional support, including risk and needs assessments, safety planning and tailored action planning.
- Offer clear, impartial information about reporting options, the criminal justice process, survivors’ rights under the Victims’ Code, and available legal and compensation routes.
- Advocate on survivors’ behalf with police and criminal justice agencies, and support attendance at police stations or court where required.
- Work within strict safeguarding, confidentiality and professional boundaries, ensuring survivor safety and wellbeing remain central at all times.
- Develop and pilot a brief intervention ISVA model, contributing to service design, case management systems and best practice alongside the CJS Team Manager and Gateway partners.
- Build strong working relationships across the London Survivors Gateway partnership to strengthen pathways and improve access to timely support.
- Maintain accurate case records, monitoring and evaluation data, and engage in supervision, reflective practice and continuous professional development.
- Model WGN’s feminist, trauma-informed and anti-oppressive approach, contributing to a collaborative team culture and high-quality service delivery.
Closing date and interviews
This vacancy closes at 9am on Friday 10 April 2026, with interviews expected to take place in the week commencing Monday 20 April 2026.
About us
Women and Girls Network (WGN) is a pan-London organisation that supports women and girls affected by all forms of gendered-based violence. Our overall aim is to promote, preserve and restore the mental health and well-being of women and girls who have experienced, or are at risk of, gendered-based violence, whilst working towards a society free of gendered-based violence.
We do this by:
- Providing women-only holistic and seamless therapeutic services, which meet women and girls’ needs and contribute to total and sustainable recovery from the experiences of violence.
- Evidencing the impact of gendered-based violence and presenting this information in appropriate forums to affect social change in attitudes towards, and responses to, gendered-based violence.
- Developing good practice in the sector by providing training and guidance on specialist service provision and the development of culturally appropriate service delivery.
WGN is proud to be an accredited Living Wage Employer and a member of The London VAWG Consortium, Halo Code, and Helplines Partnership.
Join us and be part of a team that values your well-being, growth, and contribution.
We are deeply committed to creating a workforce that reflects the diversity and strength of the women and girls we serve, and we strongly encourage candidates from Black and Global Majority backgrounds with Lived Experience who may not meet all criteria to apply.
WGN is an equal opportunities employer.
The above post is exempt under the Equality Act 2010, Schedule 9, Part 1.
We promote social change that transforms societal attitudes, practices, and policies to prevent and eliminate violence against women and girls.



The client requests no contact from agencies or media sales.
Join Our Team as a Fostering Practice Manager – Wales Fostering Service
We're offering an exciting opportunity to become a Fostering Practice Manager within our dedicated Wales Fostering Team. Reporting directly to the Operations Manager, you will lead a team of skilled and passionate Supervising Social Workers, ensuring they deliver exceptional supervision, support, and training to foster parents and their families. Your leadership will help foster parents provide trauma-informed care that transforms the lives of children and young people.
In this pivotal role, you will:
- Lead and inspire your team to meet evolving service demands through high-quality supervision and adherence to fostering regulations in Wales.
- Support recruitment and retention of foster carers, contributing to strategic development and service improvement.
- Collaborate with external partners, including local authorities, health and education professionals, and child welfare organisations, to ensure holistic care for children and families.
We're looking for a driven individual with substantial supervisory experience in social care, ready to take the next step in their career. Whether you're an experienced Team Manager, Deputy Manager, or a seasoned leader seeking a fresh challenge, this role offers a platform to share your expertise and make a lasting impact.
You'll be part of a supportive and knowledgeable team, with access to coaching, mentoring, and leadership development from the Operations Manager, Assistant Head of Business, and wider service colleagues.
What We're Looking For:
- A relevant professional qualification and current registration.
- Minimum 3 years post-qualification experience, with strong knowledge of fostering regulations in Wales.
- Experience in recruitment strategy development or collaboration with Recruitment/Marketing Officers.
- Confidence using social media platforms to promote fostering and enhance visibility across Wales.
- Proven ability to lead organisational change, manage performance, and drive service excellence.
- Strong communication skills, especially in complex or challenging situations.
Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.
The client requests no contact from agencies or media sales.
Personal Independence Coordinator (PIC) Service Manager
Salary £40,560 Full Time 35 hours per week
Do you want a senior role that makes a positive difference in people’s lives?
Age UK Croydon’s Personal Independence Coordinator (PIC) Service for older people in Croydon is recruiting for a new Service Manager. This is an exciting, rewarding senior role with the opportunity to lead pioneering programmes that are at the heart of Croydon’s innovative approach to Neighbourhood Care in collaboration with the wider health and social care partners.
The PIC Service Manager is responsible for the operational and strategic management of the PIC Service and the Personal Safety Project (PSP), ensuring services continue to support independence for older people in Croydon as core members of the Integrated Neighbourhood teams, ensuring full collaboration with network partners from GPs, health services, adult social care and voluntary sector
Full on the PIC Service delivery model will be provided; the important qualities we are looking for are:
· Excellent leadership, service management and communication and communication skills
· Ability to collaborate effectively with internal and external partners and stakeholders
· Proven ability to deliver innovative, high-quality services
· Self-motivated and able to work flexibly, whilst maintaining good work/life balance
Closing date for applications: 31st March 2026
Interview Dates: 8th April 2026
Our mission is to reach, involve, support and connect people so they can age well in Croydon.
The client requests no contact from agencies or media sales.
You will play a key role in leading the day–to–day delivery of the service, providing effective management and leadership to a team of Early Help support workers and Early Help Development Workers. As the Service Manager, you will be required to work in partnership with the Operational Manager to support the strategic development of the integrated service offer for children and families living in the West of Birmingham. You will be required to work closely with a wide range of stakeholders and actively engage in local and district meetings and with Birmingham Childrens Trust. As the Service Manager, you will be working as a part of a management team and be accountable for the quality standards in the service, building and sustaining professional relationships with all stakeholders.You will play a key role in leading the day–to–day delivery of the service, providing effective management and leadership to a team of Early Help support workers and Early Help Development Workers. As the Service Manager, you will be required to work in partnership with the Operational Manager to support the strategic development of the integrated service offer for children and families living in the West of Birmingham. You will be required to work closely with a wide range of stakeholders and actively engage in local and district meetings and with Birmingham Childrens Trust. As the Service Manager, you will be working as a part of a management team and be accountable for the quality standards in the service, building and sustaining professional relationships with all stakeholders.
Family Action is an award-winning national charity working from the heart of local communities across England and Wales.



The client requests no contact from agencies or media sales.
Supporter Care and Engagement Fundraiser
We are seeking a motivated and organised Supporter Care and Engagement Fundraiser to help deliver an outstanding supporter journey for a national children’s charity.
Position: Supporter Care and Engagement Fundraiser
Salary: £27,285 per annum
Location: Remote, with options to work from offices in Cornwall, Derbyshire or London
Hours: Full time, flexible options may be available
Contract: Permanent
Closing Date: 17:00 on 20 March 2026
Early applications are encouraged as the organisation reserves the right to close the advert early should a suitable candidate be identified.
About the Role
This is a key frontline role within a driven and collaborative Fundraising and Communications team. You will play an essential part in delivering excellent supporter care, managing fundraising systems and strengthening engagement across the charity’s growing supporter base.
Working closely with the Supporter Engagement and Fundraising Manager, you will help deliver an ambitious fundraising strategy, ensuring supporters receive a positive, consistent and engaging experience at every touchpoint.
Key responsibilities include:
- Acting as the first point of contact for supporter enquiries via phone, email and post
- Managing the fundraising inbox and responding to requests from individuals and organisations
- Processing and recording donations accurately, including Gift Aid compliance
- Supporting personalised acknowledgement and stewardship of donors
- Maintaining and updating the CRM system, including The Raiser’s Edge
- Producing reports and supporting fundraising appeals through data segmentation and analysis
- Supporting individual fundraisers and challenge events participants
- Assisting with fundraising campaigns, appeals and donor events
- Contributing to the production of fundraising and marketing materials
- Identifying opportunities to improve systems and automate processes
You will also support the wider day to day operations of the Fundraising and Communications function, ensuring efficiency and sustainability.
About You
You will be confident working with data and CRM systems and motivated by delivering excellent supporter experiences.
You will bring:
- Excellent written and verbal communication skills
- Experience in fundraising, events, business development or supporter care
- Experience of working with a donor database, ideally The Raiser’s Edge
- Strong organisational skills and the ability to manage multiple priorities
- Good IT skills including Microsoft Office
- A proactive and positive approach
- The ability to work collaboratively within a small team
You will be highly motivated, compassionate and committed to providing a high quality service. A willingness to travel and work occasional evenings or weekends will be required.
About the Organisation
You will be joining a small but ambitious national children’s charity that supports young people facing significant challenges. The organisation provides life changing opportunities that allow children to step away from daily pressures and build confidence for a brighter future.
The team is friendly, collaborative and values driven, with a strong commitment to safeguarding, equality and reducing environmental impact.
You may also have experience in areas such as; Fundraising Officer, Supporter Care Officer, Individual Giving Officer, Donor Care Executive, Fundraising Administrator, CRM Executive, Events Fundraiser, Challenge Events Officer, Development Officer, or Supporter Engagement Officer.
If you feel you would be a strong fit for this role and share the organisation’s values, we would welcome your application.
Please note this role is advertised by the recruitment agency acting for the client - Not For Profit People.