21 Specialist family support worker jobs in East of England

As a Link Worker, you will support and empower adults across Surrey to improve their mental health and wellbeing. You will provide person-centred one-to-one support, assessments, structured interventions and onward referrals, helping people identify their goals, make positive changes and connect with community activities and services.

 Location: Woking, supporting individuals across Guildford and Waverley, Surrey Heath and Farnham, and North West Surrey
Salary: £26,040
Hours: 35 hours per week, full time
Contract type: Not specified

Key responsibilities:

· Support clients to identify their needs and goals and make positive changes to their mental wellbeing.

· Complete assessments, risk assessments, support plans, reviews and onward referrals where appropriate.

· Use the Recovery Star with clients, review progress regularly and record outcomes.

· Deliver motivational and structured psychosocial interventions that promote health and wellbeing.

· Maintain prompt, accurate and professional electronic and paper records in line with Catalyst policies.

· Connect clients with partner agencies, community organisations, groups and mainstream activities that meet their needs and reduce social isolation.

· Report incidents promptly and follow Catalyst policies and procedures.

· Work collaboratively with Group Workers and facilitate or support group activities where required.

· Act as an ambassador for clients and Catalyst.

About the organisation

Through Community, Specialist and Outreach services, we support recovery, mental health, and wellbeing—together, every step of the way.

About you

Essential:

· At least one year’s community-based experience supporting adults with mental health, wellbeing or behaviour change.

· Knowledge and understanding of mental health issues, safeguarding, confidentiality, consent, information sharing and GDPR.

· Strong communication and written skills, with a commitment to accurate and confidential record keeping.

· Ability to engage effectively with clients, colleagues and other professionals while maintaining clear professional boundaries.

· Knowledge and skills in engagement, motivational and behaviour-change approaches.

· Understanding of community and lone working, with the ability to maintain personal safety.

· Ability to manage challenging behaviour and recognise when to seek advice and support.

· Ability to use supervision effectively and work in line with service policies, procedures, standards and partnership arrangements.

· Proficiency in Microsoft Word, Excel and Outlook, and the ability to enter information onto service and commissioner databases.

· Ability to travel between different locations regularly and work flexibly across operational hours, including evenings and weekends where required.

Desirable:

· A diploma or degree in a relevant subject, such as counselling, psychology, social work, probation, mental health or Level 3 Health and Social Care.

Benefits

• 26 days annual leave plus bank holidays (increasing with service)
• Pension scheme and access to Simply Health (including optical, dental, counselling sessions)
• Birthday leave, employee discounts, and flexible working where possible
• Supportive probation, sick pay after probation, and wellbeing/EAP resources

Safeguarding & Checks

· This role is subject to an enhanced DBS check.

• A past history of drug/alcohol issues or criminality will not necessarily exclude you from this role; we encourage applications from people with lived experience where appropriate.
• All applicants must have a valid right to work in the UK

Catalyst Support is an equal opportunities employer. We celebrate difference and are committed to fairness, accessibility, and inclusion throughout recruitment and employment.

We welcome requests for reasonable adjustments at any stage of the process.

Please note that we may close this vacancy early if we receive a high volume of suitable applications.