Strategy jobs

About us

The Lucy Faithfull Foundation (LFF) is a UK-wide charity that exists to prevent child sexual abuse and exploitation. We’re here for everyone who needs us. We protect children by working with people who pose a risk and diverting them from causing harm. We support individuals and families who have been affected by abuse. And we help professionals who work with families to create safer environments for children through delivering risk assessments, interventions, training and consultancy.

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About the role and you

We are looking for a data professional to support and manage significant changes in the way our charity uses, processes and manages data. Our teams pride themselves on evidence-informed practice, using research and data to enhance their work at every stage. There are elements of our charity’s work which are unique to our field, making our data highly valuable in contributing to the future of preventing child sexual abuse. We collect data all the time: on the individual progress of our clients, the reach of our campaigns and the demand for our support. As part of our new Tech and Data Strategy, we are taking the next stage in our use of data analysis and data science, ensuring that we use our data more effectively and efficiently to support our teams in preventing child sexual abuse.

We are looking for a Data Scientist/Analyst to help us make this change. You will be based in the LFF Research Team, reporting to our Director of Research and Impact.

This role will facilitate better use, processing and management of data across the organisation. It will focus on four areas:

• Data systems and structures
• Data analysis
• Data visualisation
• Data security and compliance

The postholder will work alongside experienced researchers to develop a new portfolio of priority projects to enhance our work. With no fixed task list or assigned service, this role offers the freedom to explore and innovate, identifying where data, data science, and data systems can drive real change.

This role will be remote or hybrid - we have offices in Bromsgrove, Epsom and Edinburgh.

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Q&A webinar

Our Director of Research and Impact, Tom Fisher, will be hosting a Meet & Greet webinar for 1 hour on 3rd February between 12-1pm.

Tom will talk through the role, the team and the wider data/research context. He will also take questions from attendees.

Those thinking about applying can join the call and ask questions using the below Microsoft Teams link.

Microsoft Teams meeting
Meeting ID: 320 188 935 120 24
Passcode: ax69zf2N

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What you’ll get from us

We offer the following benefits:

• Hybrid working (with a minimum of 2 days in the office per week; we ask for 3 days in the office per week for the first month)
• NEST pension
• 33 days’ annual leave rising to 38 days (inclusive of statutory bank holidays following qualifying period)
• Up to 5 days’ learning and development per year
• Flu jabs & eye tests
• Season ticket loans
• Charity discounts
• Employee assistance programme
• Option of private healthcare with Benenden

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How to apply

We really welcome informal conversations with prospective candidates about the role and the charity in advance of the deadline.

To apply, please download the job pack and return your completed documents to us by 10th February 2026. Stage 1 interviews are scheduled to take place on 25th and 27th February 2026 and stage 2 interviews are scheduled to take place on 5th March 2026 for shortlisted candidates.

If you have not been contacted within 2 weeks of the closing date you have been unsuccessful with your application. Please note the successful candidate will be required to undergo a DBS check for this position.

Please avoid using AI generated responses as these will automatically be discarded – we want to hear from the real you.  Please note that only applications with all sections completed will be reviewed during shortlisting.

Previous applicants for this role need not reapply.

#data #research #datascientist #dataanalyst #dataanalysis #datasecurity #datacompliance #datavisulisation

Reporting to: Co-Executive Director

Benefits:

25 days annual leave per annum, plus UK public and bank holidays (pro rata)
Office closure for a week in December and August
Annual leave allocation increases annually by one day (up to a maximum of five days)
10% employer pension contribution
Other standard Foxglove benefits 

About us

Foxglove is a non-profit that exists to make the use of technology fair for all. When Big Tech companies abuse their power, their workers or the planet – and when governments use technology to oppress, exclude or discriminate – we litigate and campaign to fix it.  

Big Tech companies have become so large – gobbling up a huge slice of the global marketplace and an unprecedented treasure hoard of user data – that they’re now more powerful than many states. The harmful effects of this concentration of power are everywhere – threats to our democracy, to our privacy, decimated workers’ rights and platforms rife with disinformation and hate. Big Tech and AI data centres are rapidly expanding, resulting in huge strain on energy and water supplies. Worldwide governments are ploughing ahead with the use of algorithms and mass data systems to cut costs and increase efficiency often resulting in digital tools that entrench unfairness and leave the most vulnerable in society in crisis. All these problems are only getting worse with generative AI. 

Foxglove works to bring the rule of law to the tech and AI giants who have upended our public square, workplaces, and social lives. We have a strong track record. We’ve launched landmark cases seeking structural changes to big tech’s harmful business models, supported 180+ Facebook content moderators fired for trying to form a union to sue Facebook and their outsourcing company, Sama – winning world-first judgements. We're urging competition regulators worldwide to stop Google’s theft of independent news. We’ve filed the UK’s first legal challenge to a data centre permission decision over the government’s failure to properly assess their environmental impact. We’ve forced disclosure of secret contracts between tech giants and the NHS, stopped a racist Home Office visa streaming algorithm, helped make grading fair for UK A level students, forced the government to pause the NHS Data Grab and challenged the Department of Work and Pension’s use of an algorithm unfairly flagging disabled people for benefit fraud investigations.

We are a small but growing team of lawyers, communications experts, and campaigners. Our work is global, and we work in partnership with lawyers, civil society, unions, and people impacted by Big Tech.

The role

As Head of Operations, you will lead all operational functions of Foxglove. You will ensure that our finance, HR, legal compliance, fundraising, systems and internal processes enable the organisation to carry out its mission effectively. You’ll work across Foxglove and closely with leadership, as well as with external partners to build a resilient and well-governed organisation, able to manage growth and complexity while staying mission driven. This role manages one member of staff and multiple consultants.

Key responsibilities include, but are not limited to:

Financial Management & Accounting

1.Oversee financial operations: budgeting, forecasting, cash flow, expenditure controls, financial reporting, payroll.

2.Ensure compliance with accounting standards, audit requirements and donor / funder financial reporting obligations.

3.Manage relationships with external accountants, auditors, banks, and financial service providers.

4.Ensure appropriate and best practice financial policies and controls are in place. 

5.Ensure financial risk is identified and managed appropriately.

Fundraising & Development

1.Contribute to the organisation’s fundraising strategy in collaboration with the Co-Executive Directors and Head of Strategy.

2.Ensure systems are in place to track and manage grants, philanthropic donations, and other income streams.

3.Support the preparation of funding proposals and reports and ensure accurate and timely reporting to funders.

4.Support relationship management with key donors, foundations and partners.

Operational Systems & Processes

1.Develop and maintain efficient operational processes and systems (e.g. finance, HR, IT, data protection, office management).

2.Ensure proper policies and procedures are in place for procurement, vendor management, travel & expenses, and record-keeping.

3.Oversee the infrastructure that supports remote / hybrid working, ensuring tools and systems support collaboration, security, and productivity.

Compliance, Risk & Governance

1.Lead on organisational compliance: legal, regulatory, health & safety, data protection / GDPR, employment law.

2.Ensure the organisation’s policies and procedures are best practice, legally compliant and up to date.

3.Establish and monitor risk management frameworks and our risk register.

4.Support governance structures (internal reporting, director meetings etc.), ensuring decisions are well informed and documented.

Human Resources & People Operations

1.Oversee recruitment, onboarding, performance management, and staff development.

2.Ensure policies on equality, diversity, inclusion and wellbeing are embedded in how we work.

3.Foster a positive culture in line with Foxglove’s values.

Team Leadership & Collaboration

1.Lead the operations team, ensuring clarity of roles, responsibilities, performance and support.

2.Work closely with the rest of organisation including the legal teams and advocacy to ensure operations enables, not hinders, impact.

3.Contribute to organisational strategy, helping translate strategic ambitions into operational plans.

Person specification

Below are the essential and desirable criteria for a successful candidate.

Essential

·Minimum of 5-7 years of senior operations / finance / business operations experience, including line management 

·Strong experience of budgeting, forecasting, audit & financial compliance 

·Excellent strategic thinking and planning skills, able to bridge between high-level strategy and operational detail 

·Strong risk-management and governance experience; familiarity with compliance, data protection / GDPR, employment law etc. 

·Highly organised and able to manage multiple priorities; excellent time-management skills 

·Excellent verbal and written communication skills; ability to present complex operational, financial or legal information clearly 

·Strong collaboration skills; ability to work across teams; good leadership and people management skills

Desirable 

·Qualified accountant (e.g. ACA, ACCA, CIMA or equivalent), with proven experience in financial oversight and reporting

·Experience of operating in non-profit / mission-driven / legal organisations 

·Legal or compliance experience

·Experience of international operations, dealing with cross-border legal / regulatory issues 

·Experience of change management and scaling teams or systems 

·Understanding of, or interest in, legal, tech justice issues 

·Experience of hybrid / remote team leadership

·Experience with fundraising finances, grants management, donor reports

Length and salary

This is a permanent full-time role with six-month probation period. 

How to apply

Please make your application via the link to Applied provided by 9am on Tuesday 10 February (please disregard Charity Jobs' deadline), answering the application questions and uploading your CV. We will not review applications sent via a job board or to our email. Applications will be reviewed on a rolling basis with first round interviews likely to take place in mid February for selected candidates.

Foxglove does not use AI in its recruitment processes, except to detect applications for AI use. As a tech-justice organisation, we ask the same of our candidates.

Foxglove is growing and we are striving to build a team that is inclusive. We will create a diverse and adaptable environment where we support people to do their best work. We believe an effective and creative team is made up of people from different walks of life. You can read more about how we work and what we offer our staff on our website. 

If you require any reasonable adjustments to complete this process, or have any questions, please get in touch with us.

If you would like to know more about how we process your data as part of the recruitment process you can read our recruitment data use policy on our website.

Health and Safety Advisor

Salary: Band 6: £39,775.77 – £52,452.55 per annum

Contract: Permanent | Full-time

Hours of work: 37.5 hours per week | Monday to Friday 9.00am to 5.00pm (flexible)

About the Job Role

We have an exciting opportunity for a Health and Safety Advisor in our Estates team at St Joseph’s Hospice. We are looking for someone who has experience in managing and supporting the implementation of health and safety across an organisation. There will be a wide range of responsibilities, from policy to the operational level. Activities range from office and shop-based staff to health workers, outreach workers, and a small maintenance team.

About You

• NEBOSH trained
• Experience of implementing health and safety across an organisation
• The ability to influence and persuade to embed a strong safety culture
• Proactive and self-motivated

Where You’ll Work

St Joseph’s Hospice was founded in 1905 by the Religious Sisters of Charity and built on a rich Catholic heritage. Today, we are an Investors in Diversity-awarded charity, providing expert, compassionate care to people of all backgrounds, cultures, and beliefs across East and North London.

Our specialist palliative care services—delivered at home, in our in-patient unit, and through out-patient clinics—are grounded in respect for human dignity and guided by compassion, justice, and a deep commitment to quality. Our values guide us in everything that we do. We work to ensure that everyone receives the support they need, with kindness, understanding, and respect, by delivering individualised, responsive, and holistic support to patients and their families.

Please provide a supporting statement (no more than two sides) that sets out why you think this role is the right move for you and how you meet the knowledge and experience criteria in the person specification. Please note it is essential that you provide this statement, as it will be used as a basis for shortlisting.

Why Work for Us?

• 27 days’ holiday plus public holidays, increasing up to 33 days with service
• Subsidised café and early access to retail sale events
• Season ticket/welfare loans
• Continuation of the NHS Pension Scheme or an excellent salary-exchange pension scheme
• Santander Cycles discount and cycle-to-work scheme
• Health Cash Plan and access to EAP services

Join St Joseph’s team and find out more!

For further information, please visit our vacancies page via the Apply button.

Closing date: 22 February 2026.

Interview date: 5 March 2026.

We are an equal opportunity and a Disability Confident employer and welcome applications from all suitably qualified persons regardless of race, sex, disability, religion or belief, sexual orientation, or age.

Our vision is to bring hope to every one of our patients across London, when they need us most, where they need us most. Our mission is to use everything we know, our specialist skills and unmatched experience to save lives and ensure the best outcomes for every one of our patients and their families. We’re a charity that works alongside the NHS and our life-saving service is made possible by our supporters. To deliver this, the fundraising and marketing teams need to deliver ambitious income targets – it costs £14 million a year to run the service.

It’s an exciting time at the charity – we’re implementing a new CRM system (Microsoft Dynamics), which will fundamentally change the way we deliver our supporter experience.

If you’re passionate about delivering excellent supporter care and being part of a customer focused team, then this is the role for you!

The Supporter Care Coordinator is responsible for working across the fundraising and marketing directorate to support the Supporter Experience team in delivering all aspects of supporter engagement, stewardship and fundraising compliance, by delivering excellent customer service and being a first point of contact for fundraising enquiries for London’s Air Ambulance Charity. In addition to this, the Supporter Care Coordinator will assist in the fulfilment of multi-channel fundraising and stewardship campaigns, including the promotion of legacies both internally and externally.

The role will be crucial in strengthening relationships with supporters in alignment with London’s Air Ambulance Charity’s Engagement Strategy. This will ensure growth and sustainability over the next five years and beyond.

Cambridgeshire ACRE is looking to expand its network of Associates – experienced professionals who can help us deliver high-quality consultancy and support services to rural communities across Cambridgeshire.

This new role will enable us to respond to a growing number of consultancy opportunities and deliver services where our small core team does not have capacity. We are looking for people who care about rural life and want to use their skills to make a difference.

What we are offering:

• Flexible, project-based assignments aligned with your expertise
• Opportunities to deliver meaningful work that improves outcomes for rural residents
• A supportive working relationship with a respected local infrastructure organisation
• Clear expectations, fair pay and straightforward contracting
• Potential for repeat work and long-term collaboration

We are particularly interested in Associates with experience in:

• Community engagement and facilitation
• Climate resilience and sustainability
• Research and stakeholder consultation
• Fundraising and grant advice
• Supporting village halls and community buildings
• Governance, planning and strategy
• Health and wellbeing in rural communities

We want to hear from you if you are a confident, self-employed professional with relevant expertise and a commitment to community-based working. You do not need to have worked with Cambridgeshire ACRE before.

To find out more and apply:

Download the Associate Recruitment Pack on our website to learn more about how the model works, what we’re looking for and how to express your interest.

We’re looking for a Finance Analytics Manager to play a pivotal role in how data and insight shape decision-making across our Finance directorate. You’ll lead the delivery of high-quality finance data products, turning complex information into actionable insight that improves financial performance, operational outcomes and the experience of our residents.

This is a role for someone who combines strong financial expertise with a passion for analytics, collaboration and continuous improvement.

What you’ll be doing

• Leading the delivery of finance-related data and analytics products that drive real business impact
• Using agile approaches to implement analytics solutions aligned with the organisation’s wider data strategy
• Developing compelling financial reports and dashboards using tools such as Dynamics 365 F&O and Power BI
• Analysing performance data to identify risks, issues and opportunities, and implementing effective solutions
• Supporting operational teams with insightful, customer-focused financial analysis
• Working closely with Data, Analytics and Digital teams to enhance advanced analytics capability
• Building data literacy within the Finance team and supporting enterprise-wide analytics maturity
• Managing, developing and performance-managing staff to help them achieve their best

For more information about the role, please contact Charlotte Dow at Ivy Rock Partners.

Location: London

Location type:Hybrid

Reporting to: Director of People and Operations

Annual salary: £60K - £70K GPB

Contract type: Permanent

Working hours: Full-time (35 hours per week)

Candidate level: Manager

Closing date: Monday 9th February 2026, at 9:00 am CET

Background

Lumos Foundation works to realise every child’s right to a family by transforming care systems around the world. Our vision is a world in which all children grow up in safe and loving families within supported communities. Founded in 2005 by author J.K. Rowling, Lumos partners with governments, civil society, and young people with lived experience to transform care systems globally and advocate for family-based solutions that help children thrive.

We ensure that families receive the support they need to stay together or reunite, and that children grow up in family-based settings such as foster or kinship care, not institutions. Despite clear evidence of the harms of institutionalisation, more than 5 million children worldwide continue to live in institutions. And a much larger number of children are at risk of family breakdown and separation – those living in poverty, experiencing domestic violence and abuse, and living in countries affected by conflict.

We are ambitious for children. In the next 10 years, Lumos will enable 500,000 children in care to return to family-based care and prevent 10 million children from experiencing family breakdown and separation – so that they can thrive in their own families. Working with local, national, and global partners, Lumos supports government-led transformation of childcare systems across Asia, Africa, Europe, the Middle East, and Latin America- driving systemic and sustainable change. Lumos’ ambition for children is significant and will require the organisation and its partners to work in new ways – with a pace, drive and urgency that this moment demands – and that children everywhere deserve. Lumos’ success will continue to be based not just on what we do, but on how we do it – our values. We embrace collaboration. We strive for excellence. We show respect. We always care. And we are passionate. We are Lumos.

Purpose of role

This is an exciting opportunity to play a pivotal leadership role at Lumos at a time of organisational strengthening and global growth. As a member of the wider leadership team, the Head of People will be central to building and embedding high-quality, values-led, and risk-aware people practices that enable Lumos to deliver its mission and long-term ambitions.

Working closely with Country Directors and HR focal points in country offices, the role supports the consistent application of global people frameworks while enabling appropriate local practice. The Head of People will play a key role in supporting Lumos to grow and operate safely across existing and new geographies, ensuring that people practices underpin organisational readiness, duty of care, and sustainable impact.

In close partnership with the Director of People & Operations, the Head of People provides expert insight into People strategy and organisational priorities and is accountable for translating agreed direction into consistent, effective delivery across the organisation. The role combines strategic thinking with strong operational leadership, ensuring that people frameworks, systems, and practices are embedded, trusted, and fit for purpose, and that values, culture, and ways of working are reflected in how work is done every day. This role will suit an experienced senior HR professional who enjoys shaping and embedding sustainable people practice, exercises sound judgement, and enables others to lead well. You will be motivated by values-led work, long-term impact, and the opportunity to grow with an organisation, strengthening organisational capability within a complex, international environment.

Primary responsibilities

People strategy contribution & execution

• Contribute expert insight, options, and analysis to the development of the People strategy, operating model, and organisational priorities.
• Translate the agreed People strategy into clear frameworks, plans, and delivery across the organisation.
• Ensure people initiatives are prioritised, resourced, and implemented effectively.
• Monitor impact and effectiveness, recommending adjustments based on data, risk, and organisational need.

Full employee lifecycle ownership (global)

• Own and oversee the operational delivery and quality assurance of the full employee lifecycle across all geographies.
• Ensure consistent, values-led, and safer recruitment practices are embedded across Lumos.
• Lead the design and delivery of high-quality induction and onboarding, embedding EDI, duty of care, and organisational culture from the outset.
• Oversee probation, performance cycles, development, progression, and exit processes.
• Ensure leaver processes, exit interviews, and data capture support organisational learning.

Performance, capability & leadership development

• Lead the implementation and embedding of Lumos’ performance management framework.
• Oversee annual objective-setting, performance reviews, and development planning.
• Build leadership and line manager capability through training, guidance, and coaching.
• Enable managers to take confident ownership of people management, feedback, and performance conversations.

Pay, rewards & progression

• Lead the delivery of pay and reward activity, including time-bound pay and reward reviews and job evaluation processes.
• Ensure reward approaches are equitable, transparent, affordable, and aligned with organisational values.
• Work closely with Finance and the Director of People & Operations to align reward activity with budgets and governance.
• Support the implementation of progression frameworks and guidance.

Employee relations, policy & legal frameworks

• Oversee the review, update, implementation, and monitoring of people-related policies, ensuring they are accessible, legally compliant, and consistently applied, while allowing for appropriate local context.
• Provide senior HR oversight and judgment on disciplinary, grievance, and complex employee relations matters.
• Act as an escalation point for managers and the Global HR Advisor, supporting proportionate and defensible decision-making.
• Ensure people practices reflect relevant legal frameworks across all countries of operation.

People risk & governance

• Lead the development and embedding of people-related risk frameworks across existing and new geographies.
• Ensure people risks are identified, mitigated, and monitored.
• Work closely with safeguarding, security, and operations colleagues to support joined-up risk management.
• Contribute to organisational governance and assurance through clear documentation and reporting.

Global partnership & country support

• Work closely with Country Directors and HR focal points to embed global people frameworks in country offices.
• Provide guidance, support, and constructive challenge to ensure consistent application of people policies and practices.
• Balance global consistency with appropriate local adaptation in line with legal and cultural contexts.
• Build HR capability and confidence across country teams.

EDI, culture & engagement

• Ensure equity, diversity, and inclusion are embedded across the employee lifecycle, policies, and people practices.
• Lead staff engagement activity, including surveys, analysis, and action planning.
• Support the development and reinforcement of a healthy, inclusive, and values-led organisational culture.

HR systems, data & insight

• Oversee people systems, tools, and workforce data to ensure accuracy, consistency, and insight.
• Work with the Global HR Advisor to strengthen tracking, dashboards, and reporting.
• Use people data to identify trends, risks, and priorities to inform effective decision-making.
• Ensure compliance with data protection and confidentiality requirements.

Leadership of the people function

• Line manage and develop the Global HR Advisor, providing clear direction, prioritisation, and support.
• Oversee time-bound HR consultancies, ensuring clear scope, value for money, and effective knowledge transfer.
• Act as a close partner to the Director of People & Operations, providing trusted judgment, operational leadership, and space for strategic focus.
• Deputise for the Director of People & Operations in people-related matters, as required and appropriate, including representing the People function in internal and external forums.
• Ensure the People function operates with professionalism, consistency, and strong internal credibility.

Profile

The postholder will:

• Strengthen Lumos’ ability to attract and retain talented people through fair and transparent rewards, clearer progression, and a positive employee experience aligned to our mission and values.
• Embed consistent, values-led people approaches across the organisation, while supporting appropriate local context and delivery of impact in country offices.
• Improve safer recruitment, induction, and onboarding to support safe, sustainable growth across existing and new geographies.
• Embed clear performance expectations and accountability that link individual and team contribution to organisational impact for children.
• Strengthen a values-led culture by reinforcing behaviours that support collaboration, trust, inclusion, and operational excellence.
• Build manager confidence and capability to lead people through change, manage performance well, and support development and wellbeing.
• Strengthen people-related risk management and the use of people insight to support sound decision-making, duty of care, and organisational resilience.
• Bring thoughtful, evidence-informed people practice into Lumos, drawing on best practice while ensuring approaches are proportionate, values-led, and appropriate to a complex international context.
• Operate as a trusted senior People leader and deputy to the Director of People & Operations in people-related matters, providing continuity, sound judgement, and credible leadership.

Essential experience:

• Experience operating at a senior level within a People/HR function, with experience of/or readiness to lead at the Head level.
• Experience owning and overseeing the delivery of the full employee lifecycle.
• Experience leading performance management, pay and reward, and employee relations.
• Experience building and embedding people policies, frameworks, and systems.

Desired experience:

• Experience working in international or multi-country organisations.
• Experience working closely with Country Directors or senior operational leaders.
• Experience overseeing outsourced or consultancy-based HR support.

Essential knowledge/skills

• Senior-level HR/People expertise across the full employee lifecycle.
• Strong working knowledge of UK employment law and HR best practice.
• Ability to translate strategic direction into practical, high-quality people delivery.
• Sound professional judgment and confidence in handling complex people matters.
• Understanding of pay, reward, and progression frameworks.
• Ability to build and embed a values-led organisational culture.
• Strong stakeholder management and influencing skills at a senior level.
• Ability to use people data and insight to inform decision-making.
• High standards of professionalism, confidentiality, and integrity.

Desirable knowledge/skills

• CIPD Level 7 (or equivalent professional learning and experience).
• Experience applying HR practices across multiple international jurisdictions.

Essential personal characteristics

• Strong alignment with Lumos’ mission and values.
• Calm, pragmatic, and thoughtful approach to complex situations.
• Ability to build rapport and trust with a wide range of stakeholders.
• Strong influencing skills, with the confidence to challenge constructively.
• Sound judgment in identifying, managing, and escalating people-related risk appropriately.

Desired personal characteristics

• Collaborative and credible working with senior stakeholders.
• Ability to balance consistency with flexibility and local context.
• Comfortable working in evolving or ambiguous environments.
• Curiosity and openness to learning across cultures and contexts.

Benefits

Alongside the opportunity to contribute to a truly life-changing mission, you’ll enjoy excellent benefits, a supportive and inclusive culture, and a genuine commitment to your personal and professional development. Some of the benefits we offer include:

• Direct impact on operational systems supporting our global mission, with exposure to senior decision-making during a transformative period.
• Hybrid and flexible working with occasional international travel opportunities.
• 30 days’ annual leave plus bank holidays.
• Enhanced family-friendly leave (maternity, paternity, adoption, shared parental) and enhanced sick pay.
• Competitive employer pension scheme.
• Learning and development opportunities.
• Access to our Employee Assistance Programme for confidential wellbeing support and advice.

Safeguarding statement

Lumos recognises that the rights of safety and security are aligned with its core mission for children, families, and communities. Effective and robust safeguarding sits at the heart of our mission and values, and accordingly, Lumos is committed to ensuring the safety and protection of children and adults at risk in all of its work. We expect all staff, associates, and volunteers to share this commitment. Lumos has a zero-tolerance approach towards all forms of abuse, bullying, harassment, and sexual exploitation. Lumos is a member of The Misconduct Disclosure Scheme and will carefully screen all applicants. Offers of employment are subject to checks and suitable references.

All staff and associates must:

• Carry out all duties with an awareness and understanding of Lumos safeguarding and PSEA requirements
• Ensure work complies with all safeguarding and PSEA policies and procedures
• Ensure that their behaviours and actions support the safeguarding of children, young people, and adults at risk as appropriate.

Equality, diversity, and inclusion statement

Lumos is wholly committed to equality, diversity, and inclusion and against all forms of discrimination.  

We are committed to creating and sustaining a positive working environment that encourages, supports, and gives a voice to all, so that we can best support the children we serve.  

We must ensure that all staff are equally valued, included, empowered, and respected across the organisation and in everything we do. Lumos is fundamentally built on diverse, multi-national and multicultural teams.  

This is something we cherish as a key strength and an integral part of our identity. Our organisation values and celebrates the diversity, culture, and experience of each member of staff, provides equality of care, and support to everyone.   

We pledge to listen carefully, to educate ourselves continually, to promote open dialogue, and to seek out and deal with discrimination and prejudice wherever it occurs in Lumos.

· The deadline for applications is Monday 2nd February, 9:00 am CET ·

Upsall International actively promotes equality, diversity, and inclusion. In recruiting candidates, we seek candidates with the proven skills required, irrespective of race, gender, religion or belief, age, disability, or sexual orientation.

Summary:

The Supporter Partnerships Officer (SPO) plays a vital role in delivering an exceptional experience for new and existing supporters of London City Mission.

Purpose of the job:

As a key member of the Fundraising team, you will be the first point of contact for individuals and organisations who give to the charity; handling enquiries, processing donations given over the telephone, updating supporter records, nurturing long-term relationships and providing insight to other members of the fundraising team.

This role is ideal for someone who thrives in a people-centred environment, enjoys providing outstanding supporter care, and is energised by working in a mission‑driven fundraising setting.

Your work ensures supporters feel valued, informed, and inspired to continue their journey with us. Conversations around personal faith, Biblical convictions around supporting gospel ministry and requests for prayer often form part of the dialogue between the SPO and supporters.

Key responsibilities:

Supporter care and engagement

• Be the first point of contact for supporters' (existing and new) enquiries by phone, email, letter, website and any other fundraising channels. Ensure they experience an excellent standard of response and experience.
• Be responsible for ensuring donations are thanked promptly and for establishing excellent standards of supporter care.
• You will look for opportunities to send stories and communications that show the Mission’s appreciation including leading on the LCM wide thank you events to Individual Giving supporters.
• Keep thank you letters up to date with new stories to show the impact of their donations.
• Respond to the cancellation of donations thanking the supporter for their gifts and ensure that the cancellation was planned.

 Data and insights

• Ensure all supporter information and interactions are captured accurately, up to date and stored in the fundraising CRM in line with GDPR and organisational policies to allow LCM to maximise income. This includes creating new records, assist with managing online donation pages and communicate with supporters on communication preferences and gift aid.
• Run regular reports to track supporter engagement, retention, and income trends.
• Use insights to improve supporter stewardship and fundraising journeys.

Proactive fundraising support

• Identify opportunities to deepen supporter relationships, including upgrading gifts, promoting campaigns, or encouraging long term commitments.
• Support the delivery of fundraising appeals, events, and supporter journeys.
• Collaborate with colleagues across the fundraising team to deliver outstanding supporter experiences.
• Maximise income by ensuring gift aid declarations are correct and up to date giving supporters every opportunity to opt in. 

Donation processing and administration

• Accurately set up new direct debits and Gift Aid declarations.
• During staff absence support the recording and reconciliation of donations if necessary.

Fundraising and supporter partnerships team

• Represent LCM at external events and conferences each year where the SPO will be expected to communicate LCM’s vision with a passion for and understanding of the gospel message, as well as share their personal journey of faith in Jesus Christ.
• Provide support and take part in meetings, activities and events in the Fundraising and Supporter Partnerships Team.
• Fully participate in the spiritual life of the Mission including attending the annual week of prayer, the monthly Team Day and daily staff prayers.

This role is based in London City Mission office in Tower Bridge Road and will involve occasional UK travel.

Person specification:

Essential experience

• Strong organisational and planning skills
• Excellent written and oral communication skills
• Ability to work on your own initiative and as part of a team
• Experience in customer service or supporter care
• Experience of using a CRM /donor database
• Good working knowledge of excel spreadsheets
• Attention to detail
• A practising, evangelical Christian, and a committed member of a local church whose leadership is willing to commission you for this position
• Inspired by London City Mission’s vision and values

Desirable experience

• Medium level skills in MS Office applications
• Experience of using Microsoft Dynamics D365 CRM
• Experience of processing direct debits
• Experience of coordinating volunteers
• Experience of working in a fundraising team
• Be willing to host the LCM weekly online prayer meeting and to lead team devotions

Benefits:

Here are some of the benefits we would offer you in this role:

• 25 days annual leave 
• Blended approach to work - with some flexibility over days in the Office and working from home
• An attractive pension scheme with LCM contributing 11.5% of salary
• Clear Christian values underpinning all we do
• Regular LCM and team prayer events; monthly whole of LCM team days with worship, teaching, prayer, and updates; and an annual week of prayer in January

This job description is not intended to be exclusive or exhaustive. It is an outline indication of activity and will be amended in the light of LCM’s changing needs.

Occupational requirement:

London City Mission (LCM) is an organisation committed to preaching the Christian gospel to the people of London.

The Supporter Partnerships Officer plays a key part in managing Partnerships with individual supporters for the London City Mission. It is essential that he/she must personally own, communicate and implement the aims and objectives of the Mission as he/she will be the first point of contact with supporters, including written, telephone and face to face. LCM deeply values its relationships with supporters, some of whom have been giving to and praying for the work for decades.

Many of our supporters know our staff by name because of personal conversations they have had around their personal faith and how we have responded to requests for prayer. We seek to build relationships with individuals over time and connections are often made as we share stories of personal Christian faith and how this motivates us to be a part of gospel work.

On this basis, we consider there is a prima facie case that the person appointed in this role be an evangelical Christian.

Employees are required to agree to the Mission’s Statement of Faith and Conduct.

This job description does not form part of a contract of employment.

Goodman Masson are partnered with an award-winning, pioneering organisation dedicated to preventing human suffering caused by armed conflict, as they seek a Finance & Operations Director to join their Directors' Group.

They work globally with civil society, protecting human rights and promoting humanitarian action. Their brand is built on strategic engagement, reputation, and impact.

You Will Be:

• The financial compass, driving fiscal excellence, rigorous control, and compliance across international operations.
• A strategic partner shaping long-term organisational strategy, providing expert financial advice, and managing organisational risk.
• Hands-on in day-to-day functions, ensuring best-practice financial systems, leading statutory reporting, and managing fund investment compliance.
• A mentor cultivating a high-performing, supportive Finance Team.

You Will Have:

• 10+ years of senior leadership experience in financial planning, budgeting, and reporting
• Leadership experience within an international charity setting.
• Deep technical expertise in Charity SORP, regulatory compliance, and managing complex international finance/currencies.
• Proven experience supporting governance through Board liaison (Audit/Risk).

Salary range is £70,000 - £80,000 Depending on Experience + Benefits.

Applications are being reviewed as and when they are received, therefore please apply ASAP to ensure your details are considered.

5Rights is seeking to recruit an outstanding​ professional​ Senior Public Relations Adviser to support our world-leading NGO at a time of exceptional visibility and opportunity to scale our impact. This is a remote role​ and can be based either in the UK or Belgium.​

​
About 5Rights​

5Rights Foundation exists to ensure a digital world that will serve children and young people today and for future generations. We are a small team of senior professionals and experts delivering change in how the digital world works. We have shifted the narrative and the agenda through provocative comms campaigns (e.g. Twisted Toys), pioneering research (e.g. Pathways) and award-winning tools (e.g. Child Online Safety Toolkit). We continue to drive real-life change thanks to an outstanding track-record of delivering legislation (e.g. Californian Age Appropriate Design Code), policy and regulatory frameworks (e.g. UNCRC General comment No.25), and industry standards (e.g. IEEE 2089).​​

Role Purpose​​​

The Senior Public Relations Advisor leads 5Rights' external public relations and media strategy, positioning 5Rights as a global authority on children’s rights in the digital environment. The role shapes the public narrative around our mission, ensuring 5Rights’ work achieves maximum visibility, credibility and impact with policymakers, the media, industry and the public.​

This is a senior, strategic role requiring exceptional judgement, political awareness and strong relationships across media and stakeholder landscapes.​

Key Responsibilities​​

• ​Develop and deliver a comprehensive public relations strategy aligned with 5Rights’ mission and policy objectives.
• ​Position 5Rights as a leading voice on children’s rights​ in the digital environment in UK, EU and international media.
• ​Anticipate emerging issues and shape proactive public relations strategies around key policy moments, research releases and advocacy campaigns.
• Protect and enhance the organisation’s reputation, including crisis communications and risk management.
• Build and maintain strong relationships with senior journalists, editors and broadcasters across national and international media.
• ​Secure high-profile coverage in print, broadcast and digital media.
• Act as principal media advisor to the Executive Director and senior leadership team.
• Support and coach senior spokespeople and youth representatives for media engagements.
• ​Lead public relation planning for major campaigns, policy launches and advocacy initiatives.
• ​Advise on strategic partnerships and external engagement from a public relations perspective.
• Represent 5Rights at events, conferences and high-level meetings as required.​
• Contribute to strengthening 5Rights’ overall public relations impact by bringing senior PR expertise, networks, and strategic media insight to the team.​

Person specification​

This is a highly challenging and rewarding position for a professional with the following attributes:​​

Essential skills and attributes: ​

• ​Extensive senior-level experience in public relations, communications, journalism or public affairs, ideally within policy, advocacy, human rights, technology, or social impact sectors.
• Proven track record of shaping national and international media coverage and securing high-profile placements across print, broadcast and digital platforms.
• ​Demonstrated experience leading public relations and media strategy, including reputation management, at organisational or campaign level.
• Experience advising senior leaders and acting as a trusted public relation expert in high-stakes and politically sensitive environments.
• Exceptional writing and editorial skills, with the ability to translate complex policy, technical and research content into compelling public narratives.
• Deep understanding of media landscapes, political processes and public policy dynamics, particularly in the UK, the EU and internationally.
• Experience of crisis communications and issue management.
• Outstanding judgement and political awareness.
• ​Strong strategic thinking combined with hands-on delivery.
• Highly developed interpersonal skills with the ability to influence and build relationships at senior level.
• ​Confident, authoritative and credible spokesperson when required.
• Excellent project management and organisational skills with the ability to manage multiple high-profile priorities simultaneously.
• ​Ability to work under pressure and respond rapidly to fast-moving external developments.
• Strong collaboration skills and ability to work effectively across multidisciplinary teams.
• High standards of professionalism, discretion and integrity.
• Deep commitment to the mission and values of 5Rights Foundation.
• Resilient, adaptable and solutions-focused.​
• Proactive, self-motivated and comfortable working with a high degree of autonomy.​​

Desirable skills and attributes:​

• ​Experience working on children’s rights, digital rights, technology policy or online safety.​
• Experience of international advocacy and global communications.​

Practical details​

• ​Location: Remote position in either the UK or Brussels. Some international travel required.​
• Salary: €80,000 / £70,000 per annum including all benefits.​The final offer will depend on skills and experience.​
• ​One-year contract, renewable dependent on impact.​
• Working hours: Full time (38h week), with occasional accommodation necessary for work across time-zones. ​
• Statutory pension contribution.​
• 25 days annual leave per annum.​
• Work equipment including a laptop will be provided.​
• ​Starting data: ASAP, depending on notice period.​
• Reporting line: Leadership team

5Rights values diversity and we strongly encourage people from under-represented groups to apply for this role. We aim for our recruitment to be inclusive and equitable, and we strive to constantly learn and improve in this regard. 

How to apply​

Please send your CV and a brief cover letter by 31st January 2026 via our website.​

Since opening its doors in 1871, Royal Albert Hall has stood at the heart of the nation’s cultural life. From the Suffragettes to Stormzy, Elgar to Einstein, the Beatles to Shirley Bassey, the world’s most influential voices have shaped moments of history on its iconic stage.

Today, the Hall continues to deliver an extraordinary programme spanning classical music, rock and pop, national moments and the spoken word. Each year, nearly two million people experience performances that entertain, challenge and inspire, creating unforgettable memories within one of the world’s most recognisable and celebrated buildings.

Looking ahead, the Hall has set an ambitious new vision to ensure it remains a place of dreams and determination, contemplation and celebration for generations to come. Central to this vision is the continued growth of its highly successful outreach programme, supporting emerging artists and deepening engagement with communities, widening access to the arts and strengthening the Hall’s social impact.

In support of this long-term ambition, a pioneering £50 million capital appeal was launched in late 2025. This 15-year estate plan represents a significant evolution in the Hall’s fundraising approach, creating an exceptional opportunity to expand its philanthropic reach, deepen relationships with supporters and secure transformational investment in the future of this much-loved institution.

Against this backdrop, the Royal Albert Hall is seeking a dynamic and strategic Head of Philanthropy to lead its philanthropic activity through an exciting period of growth and change. This senior role will drive income generation across major donors, trusts and foundations, and the Friends & Patrons programme, while playing a pivotal role in the success of one of the most high-profile capital appeals in the arts. The post offers a rare opportunity to deliver a step-change in philanthropic income and prospect development, helping to realise the Hall’s bold vision for the future.

As Head of Philanthropy, you will:

• Lead the Royal Albert Hall’s philanthropic efforts, overseeing a talented team and delivering an ambitious strategy that spans multiple income streams: major donors, trusts and foundations, events, and the Friends & Patrons programme.
• Play a key role in helping shape and deliver the Hall’s transformative £50M capital appeal, which represents an extraordinary opportunity to expand the Hall’s fundraising reach, significantly increasing the volume of prospects engaged and deepening relationships with existing donors. Your ability to inspire your team and personally steward key supporters will be instrumental in driving this evolution in the Hall’s fundraising approach.
• Primarily focus on securing new supporters and driving innovative approaches to growing the donor base. Cultivating existing relationships is also an important aspect of the role.
• Foster a supportive and high-performing culture within your team, using a coaching leadership style to maximise potential and ensure the delivery of ambitious income targets. Your leadership will be key to driving performance while maintaining hands-on involvement with major donors and high-profile supporters.

Essential skills and experience: 

• An accomplished philanthropic fundraiser and inspiring team leader with a proven track record of securing minimum 6-figure gifts from HNWIs. Examples should be clearly evidenced on your CV.
• Confident managing senior stakeholders, developing strategy, and working across multiple income streams to grow voluntary income.
• A leadership style that combines strategic oversight with personal involvement, enabling you to manage high-value relationships directly when needed, especially with key donors.

Arts fundraising experience is not essential.

Employee benefits include:

• 25 days per year annual leave (pro rata for part-time employees), with the opportunity to buy or sell up to five days holiday per calendar year
• Enhanced pay during maternity, paternity and shared parental leave
• Life assurance of 6 x basic salary
• RAH’s canteen offers free hot and cold meals, including vegetarian options, to staff whilst at work
• Employee Assistance Programme

Turtle Key Arts – London (Lyric Hammersmith)

Turtle Key Arts is seeking an experienced and motivated Development Lead to join our small, dynamic team. This new role will be central to delivering our fundraising strategy, building on our long-standing reputation as creative producers of ground-breaking inclusive arts projects.

Working 3 days a week alongside the CEO, Artistic Director and Trustees, you will:

• Lead on fundraising across trusts & foundations, corporate and individual giving
• Build relationships with funders and partners to secure new multi-year income
• Strengthen donor stewardship and embed a culture of philanthropy across the charity
• Enhance our fundraising systems and communications (Donorfy CRM)
• Advocate for Turtle Key Arts and our mission of delivering inclusive arts for underrepresented communities

We are looking for someone with:

• A successful track record in fundraising for arts/charities
• Target driven
• Excellent writing and relationship-building skills
• Confidence managing multiple priorities in a small team
• A commitment to inclusion and access in the arts

Contract: Part-time, 3 days per week (fixed-term, 3 years with ambition to extend subject to funding)
Location: Lyric Hammersmith Theatre, London W6 0QL
Salary: £45,000 per annum, pro rata
Start date: April 2026 (exact start date negotiable)

Job Title: Senior Product Officer

Directorate: Engagement and Fundraising

Department : Public Engagement

Salary: £34, 582 - £38,425 + £3,366 London weighting or £500 Home Working allowance as applicable

Contract type: Permanent

Location: Hybrid worker at London Office or remote worker based in the UK

Date: January 2026

Context and Background

The NSPCC's mission is to end cruelty to children. Every childhood is worth fighting for. This is our belief. We all share it. And it drives our Income Generation team to get out there and bring in the funds we need to protect children and prevent abuse. We’ve been here for children for over 100 years. From our campaigns to our services - we strive to make a difference in everything we do.

The Senior Product Officer , will work in the Engagement and Fundraising directorate, responsible for all fundraising from individuals at the NSPCC. The Legacies and Products team sits within this directorate and is responsible for management, and innovation across the products portfolio. Reporting to the Fundraising Manager – Products, this role will be responsible for overseeing the development, fulfilment, and delivery of the NSPCC's new and existing fundraising pr oducts, helping us achieve the highest le vels of engagement from both new and existing supporters.

The successful candidate will lead on the delivery of our Regular Giving programme, Online Shop, Weekly Lottery and Raffle, Pay Roll Giving scheme, Sponsor A Call, development of new fundraising products, and may work on other products as required. As Senior Product Officer , not only will the work you do make a real difference to people's lives, but be provided with opportunities to develop your fundraising skills whilst working alongside a sector leading team.

Join us at this exciting time and you'll discover opportunities to grow, overcome challenges and a develop a shared purpose that'll bring the best out in you. You'll also get to find your own way to make a difference that means more, and that impacts millions of young lives. Wewant to ensure roles are accessible and inclusive of everyone, which is why the NSPCC offers a high degree of flexibility around ways of working and this role can either be based from home or on a hybrid basis from our London office.

Equality, Diversity and Inclusion (EDI) is at the heart of what we do. At the NSPCC, we understand how important it is that our workforce is representative of the people we support and who support us. We believe that every individual has the right to be th eir true self and to live a full life without prejudice, fear or barriers. This is the starting point for all our commitments and actions and underpins our commitment to be there for all children.

We want to ensure roles are accessible and inclusive of everyone, which is why the NSPCC offers a high degree of flexibility around ways of working and this role can either be based from home or on a hybrid basis from our London office for 1 -2 days per week

Job purpose

• To support the Fundraising Manager or lead on, the development, delivery and innovation of new and existing fundraising products and propositions
• To work closely with a range of internal stakeholders and external suppliers to ensure all products are developed and fulfilled to the highest standard
• To support and lead meetings attended by a variety of internal and external stakeholders
• To draft informative papers, business cases and strategy documents which support and articulate product objectives
• To create, populate and manage ongoing numerical reports articulating the performance of products, projects and campaigns
• To support the Engagement Delivery team promote our products to new and existing supporters, in the development of campaigns which

Key relationships - Internal

1. Reports to and supports the Fundraising Manager (Products), deputising where necessary
2. Works closely with the other Senior Products Officers across the Legacies and Products team
3. A member of staff in the Public Engagemen t department
4. Works with the other stakeholders to gain insights which inform and support fundraising activity
5. Works with staff in other NSPCC functions, such as Services for Children and Young People, Supporter Care, Communications and Public Policy, as necessary to further fundraising relationships

Key relationships - External

1. Works with the NSPCC’s current and potential supporters, volunteers and/or suppliers, stewarding relationships that support fundraising activity
2. Works with the suppliers and vendors (printers, creative agencies, web developers, External Lottery Managers, postage providers) who develop and fulfil our products and campaigns

Main duties and responsibilities

1. Work with the Fundraising Manager and Associate Head of Legacies and Products, to develop and deliver new and existing fundraising products
2. To be responsible and accountable for the fulfilment and delivery of fundraising products, both within the Legacies and Products team , and the wider organisation
3. To be responsible for development and delivery of product development roadmaps and project level management information for new and existing products
4. To create and populate numerical reports and models which communicate current and potential product performance. These will evaluate achievement, forecast results and analyse data, helping stakeholders at all levels understand success
5. To support in the management of the Products team’s budget, particularly with the raising of purchase orders, processing of invoices, and securing quotes from suppliers
6. To be a subject expert on fundraising products, maximising income by sharing knowledge, specialist expertise, best practice, and experience with others across the organisation
7. To lead on, collate and present research which provides insight into the work commercial entities and other charities and consequently informs the way we develop new and existing products
8. To work cross -functionally and cross -departmentally, to ensure that fundraising activities are managed and developed in a way that maximises income for the NSPCC
9. To undertake specific fundraising projects and activities as necessary or as required to support the department’s fundraising objectives, in line with the IS department’s annual business plan and budget
10. To keep up to date on best practice and developments within the charity and products sectors, paying particular attention to changes to fundraising and gambling commission regulations, GDPR and codes of practice.

Responsibilities for all Staff within the Engagement and Fundraising directorate

1. To update databases and supporter information systems on a regular basis in line with Data Protection legislation and NSPCC policy and procedures to ensure all records are up -to-date and accurate.
2. To actively participate in regular department and team meetings contributing to strategy, discussions, and decisions which in the long term will be beneficial to the NSPCC’s development of fundraising activities.
3. To maintain an awareness of own and others’ Health and Safety and comply with the NSPCC’s Health & Safety policy and procedures.
4. To take personal responsibility for keeping up to date with NSPCC work to end cruelty to children, including securing updates on project and service developments and general NSPCC news.
5. A commitment to safeguard and promote the welfare of children and young people

Person specification

Skills and Abilities

1. Highly developed written communication skills to understand, interpret and present complex information in a clear and persuasive way for a range of audiences.
2. Highly developed ability to verbally present information, including fundraising ideas, pitches and project updates to a range of audiences in a clear, inspiring and confident way to achieve desired outcomes.
3. Ability to collate complex numerical and financial data from various sources, analyse findings present them in an easily digestible format
4. Have excellent time management skills, regularly managing conflicting priorities and working to deadlines for multiple products, projects, and campaigns.
5. Proven ability to build, manage and develop strong relationships with stakeholders within the organisation and externally – where necessary, successfully negotiating to achieve desired outcomes.
6. Be able to work both individually, with the Fundraising Manager and as part of the team – working in both leading and supporting roles as necessary
7. Proven ability to think creatively and innovatively both in solving problems, project management and in the development of product innovation.
8. Experience of success in a customer led environment such as fundraising, sales or marketing, thus ensuring that all supporters engaging with our products receive the highest levels of customer service. Where necessary, corresponding with customers directly .
9. Experience in using Windows-based software packages including word processing, spreadsheets, e-mail and the internet, in order to deliver tasks and projects.

Personal characteristics

1. A personal commitment to the fight for every childhood
2. A commitment to high standards of service delivery and customer care
3. A commitment to apply NSPCC’s values and behaviours to all aspects of work.
4. Willingness to work flexibly in approach to work and/or work time requirements

Safer Recruitment

As an organisation, we are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and thorough process ofobtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with our children and adults. recruitment and selection of our people will be conducted in a professional, timely and responsive manner and in compliance with current employment legislation, and relevant safeguarding legislation and statutory guidance .

Our principles:

• Always seek to recruit the best candidate for the role based on merit including their skills, experience, motivation and competencies. Our robust recruitment and selection processshould ensure the identification of the person best suited to the role and the organisation
• Committed to diversity and equality of opportunity and will interview all applicants (internal and external) who self declare at application as having a disability and who meet the minimum requirements in the person specification of the vacancy they are applying for.
• We will make reasonable adjustments at all stages of the recruitment process in order to enable successful candidates who declare disabilities to start working or volunteering their time with us.
• Any current member of staff or volunteer who wishes to apply for vacancies and is suitably qualified will be considered and addressed fairly and objectively based on their merit.
• As an organisation committed to safeguarding, we will ensure all under 18’s joining the organisation will have ongoing risk assessments to ensure their role and activities are safe and appropriate.
• All documentation relating to candidates will be treated confidentially in accordance with the GDPR legislation.

We are seeking a Head of Digital, Data and Technology to lead and shape our digital infrastructure, data governance and analytics capability.

Head of Digital, Data and Technology
Location: Head Office, Regents Park, London NW1 – Hybrid + Some travel required 
Salary: C. £90,000

Purpose of the role

The Zoological Society of London (ZSL) is an international conservation charity, driven by science, working to restore wildlife in the UK and around the world. Our vision is a world where wildlife thrives and every role, every person in every corner of ZSL has one thing in common, we are all conservationists, and passionate about restoring wildlife.

In this role, you’ll guide and empower ZSL on its digital, data and technology journey, building confidence and capability across the organisation in how tools, data and insight are used to drive real impact.

You will play a key role in designing and delivering user-focused technologies, improving operational efficiency, and strengthening how we tell our conservation stories through data and digital innovation. By delivering user-focused technologies, improving operational efficiency, and strengthening our conservation storytelling, this role will evolve and future-proof ZSL’s digital ecosystem while supporting our mission to protect and restore nature in the UK and around the world.

This post is a blended role for office and home working; some travel to Zoo sites will be required.

Key Responsibilities:

Digital leadership and transformation

• Define and deliver a transformative digital, data, and technology vision aligned with ZSL’s strategic goals, embedding innovation to drive measurable impact on conservation outcomes and supporter engagement.
• Provide strategic oversight of IT operations, ensuring services align with organisational objectives, enable innovation, and support long-term growth.
• Lead ZSL’s digital transformation journey, championing system integration and adoption of digital solutions to foster a culture of digital literacy across the organisation.
• Design and implement change management strategies, readiness assessments, and adoption plans to ensure smooth delivery of digital initiatives and high-quality user experience.
• Engage and influence senior stakeholders across the organisation to secure buy-in and alignment on digital priorities.

Systems and infrastructure

• Identify, develop, and implement accessible, user-focused technologies and environmentally sustainable solutions that enhance organisational efficiency, impact, and engagement.
• Ensure IT infrastructure is robust, scalable, and reliable to meet future organisational needs while adhering to sustainability commitments.
• Increase organisational resilience by proactively managing risks associated with digital projects, including cyber security threats, data breaches, and system downtime.
• Develop, maintain and connect databases, platforms and tools to enable effective and improved ways of working across ZSL systems.

Data, Analytics and Cyber Security

• Establish and maintain strong data governance frameworks that ensure data integrity, compliance, and security, positioning data as a strategic organisational asset.
• Drive integration across key datasets and applications holding conservation, science, and supporter content using analytics tools such as PowerBI and middleware.
• Lead insights-driven decision-making by leveraging analytics to optimise user experience, operational efficiency, and storytelling impact for all stakeholders.
• Oversee cyber security strategy, including policy, risk management, incident response, and reporting to the executive team, ensuring organisational resilience.

People Leadership

• Lead, develop, and inspire high-performing digital and system users and IT teams, fostering a culture of collaboration, innovation, and continuous learning.
• Build capability across the organisation to enhance digital literacy and adoption of new technologies.

About You

• Extensive experience in IT, digital, data, or technology leadership roles, demonstrating increasing responsibility over time.
• Proven track record of developing and delivering organisational digital and ICT strategies.
• Broad experience across multiple IT and digital disciplines.
• Experience managing budgets with a focus on cost-effectiveness and value for money.
• Demonstrated success in leading and developing large, high-performing teams.
• Outstanding leadership and strategic thinking capabilities, with the ability to set vision and direction.
• Deep understanding of data ecosystems, including platforms, governance, and insight generation.
• Strong grasp of technical data concepts, including databases, data science, business intelligence, analytics, and cloud technologies.
• Thorough knowledge of data governance principles, data ethics, relevant regulatory frameworks (e.g., GDPR), and cyber security best practice.
• Highly skilled at influencing and building relationships at senior organisational levels.
• Strong commitment to creating a culture that lives ZSL values and commitment to safeguarding, equality and diversity (collaborative, inspiring, inclusive, innovative, impactful and ethical).

About Us

We’re ZSL, an international conservation charity. Through our unrivalled animal experts in our two zoos (London Zoo and Whipsnade Zoo), the work of our pioneering scientists, our dedicated conservationists, our purpose is to inspire, inform and empower people to stop wild animals going extinct. Our vision is a world where wildlife thrives and we’re working every day to achieve this. From investigating the health threats facing animals, to helping people and wildlife live alongside each other, we are committed to bringing wildlife back from the brink of extinction. 

What do we offer? 

At ZSL, we are proud of our approach to employee benefits. Our benefits include: 

• Our vision and purpose - you’ll work alongside colleagues who are passionate about science-led conservation, knowing that you will help us to inspire, inform and empower people to stop wildlife going extinct 
• Pension scheme - we offer a generous pension scheme with up to 12% contributory pension
• Flexible working – talk to us about your flexible working requirements and we will do everything we can to make sure you work in a way that suits you 
• Holidays – 25 days annual leave allowance, plus UK bank holidays 
• Wellbeing – access to a blended programme of wellbeing initiatives, including confidential access to our 24/7 Employee Assistance Programme 
• Life assurance – eligible employees will be enrolled in ZSL’s life assurance scheme from their first day
• Complimentary tickets – annual allocation of Whipsnade Zoo and London Zoo tickets, with a 30% discount in online and retail shops 
• Cycle2Work - our cycle to work scheme enables you to lease a bicycle 
• Season ticket loan - we offer an interest free loan for eligibly London-based employees to buy a season ticket for travel between home and work 
• Family friendly policies – we offer enhanced maternity, paternity, and adoption packages 

We strongly encourage applications from all backgrounds and celebrate the value of having a team of employees with diverse skills, experiences, and heritage. We are committed to ensuring our teams can bring their authentic selves to work without fear of discrimination. ZSL has active equality networks for our staff with lived experience and those who provide active allyship in Race and Culture, Team Pride, Disability Network, and Menopause Network, complemented by our strategic EDI Steering Group. 

This role is subject to standard pre-employment checks, including the candidate's right to work in the UK.

Closing Date: 8th February 2026

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

No agencies please.