Support manager jobs

We are recruiting a Suicide Prevention Officer to facilitate the development, sale and delivery of high quality and impactful training and education programmes, upskilling individuals and organisations in how to prevent suicide.

What you will do:

• Facilitate in-person and online training sessions, ensuring interactive and impactful learning experiences.
• Develop and promote PAPYRUS’s training offer, tailoring to stakeholder needs and securing sales.
• Build relationships and partnerships to expand our reach and influence.
• Support the creation of e-learning and digital training resources.
• Prepare stakeholders for, and debrief them after, suicide interventions.
• Stay informed of best practice and national strategy, contribute to campaigns, and represent PAPYRUS in the media and at events.
• Champion safeguarding, health and safety, and equality across all activity.

To be successful in this role you will have:

• A degree or professional qualification in a relevant field such as Education, Counselling, Training, Psychology, Community Development or Youth Work.
• A recognised training qualification or willingness to work towards one.
• Experience in delivering and developing training programmes and community-based projects.
• Ability to manage sensitive conversations and facilitate learning in emotionally complex areas.
• Strong relationship-building, presentation and time management skills.
• Professional curiosity, resilience, and a commitment to safeguarding.
• Confidence in working independently and remotely, with ability to travel as required.

Please visit the careers site for the full job description and person specification for the role.

Salary: £31,537 per annum SCP 18 – progressing by increments to £34,434 per annum SCP 23.  An additional £5000 per annum cost of living allowance will be given to post holders living in London.

Hours: 36 hours per week  

Location: Home-based to cover London primarily alongside the wider South and East England Area. 

Contract: Permanent

Benefits: You will receive 28 days annual leave plus Bank Holidays (pro rata for part time workers), hybrid and flexible working arrangements, an attractive pension scheme, Simply Health membership, enhanced sick pay and enhanced parental pay. Please visit our website for more details.

Closing date: 2nd March 2026

We reserve the right to close the vacancy earlier if we receive sufficient applications so, please submit your application as soon as possible.

PAPYRUS is committed to the principle of equal opportunity in employment and its recruitment policies are designed to ensure that no job applicant or employee receives less favourable treatment on the grounds of age, disability, gender re-assignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation.

PAPYRUS is committed to safeguarding all children, young people and adults at risk that interact with the organisation. The organisation recognises its responsibility to safeguard the welfare of these vulnerable groups by a commitment to procedures to protect them. The charity expects all staff and volunteers to fully support and promote these commitments.

First Give

First Give is a national charity that partners with secondary schools to inspire and equip young people with the knowledge, confidence, and skills to drive change. Through our structured programmes, students explore social issues, connect with charities, and take tangible steps to improve their community.

Empowering and equipping young people to meaningfully contribute to their community is a first step to addressing many of the challenges we face at this time of social disconnection and division. Our vision is of a more generous society where everyone is willing and able to give their time, money and skills to the causes they care about.

Corporate Parnterships Manager

We are seeking a self-motivated and driven Corporate Partnerships Manager to lead on growing and stewarding First Give’s portfolio of high-value funders. This role will focus on developing corporate partnerships and will also support our Campaign Board and major donor activity.

First Give is a small charity, with a growing fundraising team and big ambitions. You will therefore be someone who thrives in a start-up environment, brings new ideas to the table and is comfortable setting up new systems and processes. You will play a pivotal role in shaping First Give’s income growth, working closely with our Head of Philanthropy and the Director. This role will also support key engagement activities, including hosting donors at student-led Final events and facilitating employee volunteering at schools.

This is an exciting opportunity for a confident fundraiser and communicator looking for the next step in their career. Someone who thrives on strategy, storytelling, and social impact.

Contract: Full-time, 35 hours per week. Permanent.

Salary: £40K (+£2K London weighting if applicable)

Location: The successful candidate will be expected to work from our London office or attend in-person meetings and host donors at school Final events for two days per week on average. The remainder of the week can typically be worked remotely, with flexibility as required.

Reporting to: Head of Philanthropy and Partnerships

The students we work with come from a diverse range of backgrounds, and so do we.  We want to foster a diverse and inclusive culture, to empower our teams to achieve our vision drawing on the broadest possible range of experiences. We therefore particularly encourage applications from candidates from minoritised groups currently underrepresented on our executive team, particularly black and minority ethnic and disabled candidates.

Please download the candidate pack for more details, and don't hesitate to get in touch if you'd like a chat about the role or any reasonable adjustments we can make before applying: contact details provided in the candidate pack.

The Charity for Civil Servants sits at the heart of the UK Civil Service. While we can’t always prevent the tricky, stressful, sad stuff from happening, when it does happen, we help current, former and retired civil servants get the best support.

We’re 140 years old in 2026 and we’ve got big ambitions to ensure we are there for those who need us for generations to come.

We are looking for an organised and personable Partnerships and High Value Coordinator to join our Community Fundraising Team. Focussed on maximising high value partnership opportunities, this is an exciting opportunity for a confident relationship-builder with a passion for purpose-led partnerships to join the Charity at a pivotal time.

Working closely with the Partnerships & High value Manager, you will support the coordination and management of high value giving opportunities, including corporate partnerships and grants. You will take a collaborative approach to growing our high value partnerships programme, delivering excellent account management and stewardship, nurturing meaningful relationships, deepening engagement and developing insight-led, impact-driven partnership propositions.

Creative, ambitious, self-motivated, driven to make a genuine impact, eager to further develop their fundraising skills – if this is you, then we would like to hear from you! Ideally, you’ll have experience in a partnerships or high net worth team within a charity too.

In return, we can offer you a supportive, inspiring and friendly team culture and excellent benefits including a health cash plan, excellent pension, generous annual leave and birthday leave, as well as high street discounts, Boundless membership, Headspace subscription, life assurance and a cycle to work scheme.

To apply, please submit your CV and a covering letter that states why you would be suitable for this role. The closing date for applications is 1 March 2026, 11:59pm. Please note that the vacancy may close early if we receive a good volume of suitable applications.

First interviews will take place on 10 March 2026. Please let us know in your covering letter if this date would be difficult for you. If you need any adjustments to enable you to perform to your best at interview, please let us know in your application.

The Charity for Civil Servants are committed to building and developing a workforce which reflects the diversity of the civil service community that we support. We seek to ensure all job applications are treated fairly, with respect and without bias and we encourage applications from suitably experienced candidates regardless of sex, race, disability, age, sexual orientation, gender identity, religion or belief, or any other factor.

Have you got a head for data and a heart for storytelling?

As our Individual Giving and Legacies Manager, you’ll lead the growth of single and regular donations, develop supporter journeys, and strengthen our legacy giving programme.

You’ll be confident using CRM data and analysis to inform strategy, and you’ll enjoy creating compelling fundraising content from email journeys to campaign appeals, that motivates supporters to give.

With significant income growth over the past two years and ambitious plans for the future, this is an exciting time to join Homeless Oxfordshire’s Fundraising and Communications team. Your work will play a vital role in supporting some of the most vulnerable people in our community.

About The Job:

This is a vital role in delivering our fundraising strategy and goals. The role holder will be responsible for raising income from individuals and legacies and increasing the volume and value of our supporter relationships, engaging new audiences and driving sustainable income growth. We will also trust the role holder to deliver fantastic supporter journeys and supporter experiences and contribute to the overall implementation of the Fundraising Team’s objectives.

Main Areas Of Responsibility:

Income Generation

· Lead on raising income to an agreed target, through acquisition, development and retention of individuals and legacy pledgers, as agreed with the Head of Fundraising and Communications.

Strategy

· Work closely with the Head of Fundraising and Communications to build and deliver a highly effective, sustainable, audience-centred public fundraising and supporter experience plan.

· Engage in market and supporter insight to inform decision-making and development of new activity/products.

· Develop a good understanding of our supporter base, their motivations and behaviours. Use our CRM database (Raisers’ Edge NXT) and data analysis and insights to inform the development of new fundraising campaigns and products.

· Take the lead role in the development of effective supporter journeys, working with the Community Fundraising Team to convert community fundraisers and events participants into regular donors.

· Lead the design and delivery of individual giving campaigns (including the Christmas campaign), using direct mail, digital marketing and advertisements to drive supporter acquisition and retention.

· Develop and design our legacy programme, working with Farewill and local law firms to encourage supporters to include Homeless Oxfordshire in their will.

· Work with the Head of Fundraising and Communications to develop and deliver a mid-level giving programme, driving the major donor pipeline and effectively stewarding donors giving at the £300-£1,000 level.

Operational Delivery

· Be responsible for the setting and managing of budgets, targets and KPIs. Report on progress, trends and take action when required. Analyse results and evaluate activity to inform future plans.

· Act as the lead-user for Raisers’ Edge, supervise the Data Administrator to ensure accurate data entry and reconciliation, and support the team with reporting and data analysis.

· Work collaboratively to ensure that all income generation activity is integrated and opportunities for cross-team working are maximised.

· Develop processes that enhance the team’s capacity, efficiency, and ensure effective fundraising.

· Manage external partners and agencies involved in fundraising delivery, ensuring due diligence, high quality and effectiveness.

· Ensure the highest standard of supporter experience in order to make the most of every interaction.

· Ensure legal and regulatory compliance across all areas of the public fundraising portfolio, including the Fundraising Code of Practice, Data Protection and Gift Aid. Model best practice and coach team member as required.

Leadership

· Line manage the Data Administrator, supporting them on reconciliation, data entry and gift processing.

· Provide management information for SMT and the Board of Trustees as requested and attending meetings when required.

· Build positive working relationships with all internal and external stakeholders.

· Represent the charity at external meetings as and when required.

· Engage with the wider charity sector, learning from peers and sharing best practice.

General Duties:

· Compliance with Homeless Oxfordshire’s policies and procedures.

· Contribute to a positive working environment in which equality and diversity are valued and staff are enabled to do their best.

· Contribute to the work of the broader team.

· Responsible for the effective use of financial and other resources.

· Be prepared to work evenings and weekends, as the job reasonably demands.

About Us:

We are an open door for people experiencing homelessness whose lives have been shaped by trauma and disadvantage; providing safety, stability and support when it is needed most. We deliver this support across Oxfordshire by providing a range of accommodation with access to high quality support, offering a safe and welcoming space for people to take control of their own lives. We are an accredited Oxford Living Wage employer, and benefits to the role include: annual leave starting at 26 days (excluding bank holidays), flexible working, enhanced benefits with qualifying service, retail discounts with our Homeless Oxfordshire Benefits Hub, and life assurance up to four times your salary and a £250 bonus if you successfully refer a someone as a new colleague through our Employee Referral Scheme as a thanks from us!

What’s Next: Have a look at the job description to find out more about the role and apply on Indeed or our website. Please be aware that this role is subject to an enhanced DBS disclosure check and will be undertaken for the successful candidate. Interviews will be conducted week commencing 16th February 2026.

We reserve the right to close this advert early if we identify a suitable candidate before the advertised closing date.

About Working Well Trust

Working Well Trust is a mental health and employment charity in London. All of our projects share the aim of improving the lives of people with mental health support needs, learning disabilities and/or complex issues through training and employment.

We are recruiting Employment Advisors to join our IPS service, you will be based in the Beam Park Health Centre in Rainham, Barking and Dagenham, working 35 hours per week. Working Well Trust's services have previously been awarded the IPS Grow quality mark and adheres closely to the principles of the IPS model in supporting people in to employment. This role will be working with clients who have mental health support needs, wanting to gain paid employment. 

Experience of employment support is not essential, it is more important that you share our passion and commitment to employment as an integral aspect of wellbeing and supporting people to find the right job for them. You will receive training on the IPS model and in supporting people with mental health issues. We welcome applications from people with lived experience of mental health, either personally or through a close contact.

You need to have a desire to support people to achieve their employment goals, and the ability to multitask and manage your workload effectively. Good organisation skills are essential for this role, in addition to an interest in mental health, and the role it plays in the workplace. The successful candidate will need to become comfortable in approaching employers, and showcase the advantages of our service in order to work with them to recruit our clients to fill vacancies and sustain employment.

What you’ll be doing

You will work with clients (managing a caseload) who have mental health support needs, to assist them in securing sustainable paid employment in line with their preferences. You will deliver the IPS approach (for which training will be given); providing person centred support and guidance to clients, whilst building positive relationships with local employers to enable clients to move into suitable employment.

You will work as part of a mental health team (NHS Trust) maintaining positive and integrated relationships, fostering a holistic approach to recovery through employment. You will work closely with clinical teams, providing a coordinated approach that always remains client led.  

You will spend up to 65% of your week working in the community of Barking and Dagenham to provide localised support to residents of the Borough.

You will also be working to targets whilst maintaining a high-quality service. 

What you’ll need

Experience in employment support is not essential. We are looking for someone who brings:

• A genuine desire to support people into meaningful employment.
• Commitment to person-centred work and either experience of or enthusiasm to learn the IPS approach.
• Confidence engaging with employers and promoting the benefits of our service.
• Good organisation skills and the ability to manage a caseload effectively.
• Beneficial (but not essential): experience working with people with mental health difficulties.
• Beneficial (but not essential): local knowledge/ experience of the Borough

What we offer

• £31,277 per year
• 30 days annual leave plus public holidays, (FTE)
• Employer pension contribution of 6%
• Supportive environment within a small, dedicated team
• Meaningful, rewarding work supporting people into employment
• Expenses paid by Working Well Trust for mandatory travel during work hours.

Working Well Trust is an equal opportunities employer and Confident about Disabilities.

What’s next 

Before you apply, please note the following: 

• We actively recruit and carefully review all applications. Due to rapid service expansion, we have onboarded 20 external hires in the last six months. 

• To ensure we can best support the people and communities we serve, we progress applications only where candidates provide meaningful answers to the screening questions. 

• Career development is real here: in the past year, 10 colleagues have progressed internally into Senior roles, Project Lead, Team Lead, and Operations Manager positions. We value ambition and celebrate progression. 

If you are ready to help us build a service that supports people into meaningful work, click Apply to submit your CV and answer the screening questions. Telephone and final interviews will be confirmed. 

Start your application today and take the next step in a rewarding career. 

Closing date: Monday 23rd February 2026 (09:00). Please note, we will be actively interviewing during this time and may close the vacancy early.

Telephone interview stage: Between 25th February and 4th March 2026

Final Stage interviews: 9th March with an additional option of 12th March 2026. These will be held on site at Beam Park Health Centre, RM13 8QZ.

Support Worker

We're looking for a kind, compassionate and resilient Support Worker to join our Mental Health Social Care Service in Flying Angel, Newham.

£28,808.00 per annum, working 40 hours per week.

Want to feel like you're making a difference? You'll feel at home here.

Our benefits include:

- Annual leave increasing up to 30 days with length of service

- Free DBS

- Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card

- Fully paid induction programme and further training

- ILM courses and Apprenticeship Programmes

- Cycle to work scheme

Support Workers will provide support to customers to help them develop their life skills, which they require to meet their assessed needs. In some cases, this will include providing physical, domestic, emotional and social care. They will work with customers to promote social inclusion and alongside other members of the team to promote independent living, encouraging customers to maximise their skills and choices.

What you'll do:

- Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation

- Participate in the support planning and risk management, as facilitated by the lead Support Worker

- Carry out security duties to ensure the safety of the customers and premises

- Monitor the CCTV throughout the shift

- Enable customers to make full use of community facilities by providing support as directed

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:

- Exudes a warm friendly presence and open behaviour

- Prefers working as part of a group or team

- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement.

- Flexible

- Open to feedback and self development

- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement.

- Ability to cope positively with challenging and diverse behaviour

River Thames Boat Project

Job title: Fundraising Manager

Salary: £35,000 pro rata

Hours: 3 days (22.5 hours) per week

Location: Home based with expectation of regular attendance at office (Teddington), some evenings and weekends for events and funder meetings when required.

Reports to: Executive Chair

Summary

This exciting new role will raise the funds to enable The River Thames Boat Project to expand our cruises and education programme on the River Thames, and cover our annual running costs.

Through your fundraising expertise, you will have a proven track record of raising capital funds, building relationships with individuals, community groups, trusts and foundations and other donors to achieve and exceed annual capital and income targets. You will have the skills to create compelling proposals and appeals that successfully engage and attract donations from new and existing supporters.

Background

Established in 1988, our charity's mission is to make the River Thames accessible to all.

We provide opportunities for individuals to experience river and waterways environments to enhance their personal, social, and educational wellbeing.

Using our fully wheelchair-accessible community boats we deliver educational programmes for children and young people across London and the South East, and therapeutic cruises for people of all ages who have limited access to the Thames due to health issues, disabilities, isolation or social exclusion.

A small staff team of four and more than 100 volunteers support the charity. In 2021, we received The Queens Award for Voluntary Service. The charity, more than thirty five years old, is run by a volunteer Board of Trustees.

We rely on grants, donations and community fundraising to subsidise the cost of our charitable activities on the River Thames.

We are seeking a fundraising professional to grow our charitable income across all streams (grants, foundations, corporate sponsors), raise significant capital funds, reinvigorate our members program, diversify our fundraising income and establish a volunteer fundraising committee.

As Fundraising Manager you will also be responsible for marketing the charity to prospective clients through mailings, social media and other routes.

What you'll be doing

1. Develop and execute a fundraising strategy that aligns with the charity's business plan and future ambitions
2. Develop and maintain strong relationships with prospective and existing funders
3. Research potential trust and foundation funders, write compelling bids and ensure effective reporting and stewardship
4. Revitalise the charity's members' program (Friends of RTBP)
5. Create and lead a volunteer fundraising committee to support our initiatives.
6. Ensure effective records are kept and a database developed for fundraising and the members' program
7. Ensure all fundraising is compliant with GDPR and other legal and best practice standards
8. Develop and implement marketing plans for the charity's cruises and education work
9. Attend the Trustee finance and fundraising committee and produce reports on activities and income as required

What we're looking for

1. Proven experience in raising capital and income for small to medium size charities from multiple sources
2. Self-motivated and proactive with great interpersonal skills to work with staff members, volunteers, trustees, and external funders from individual to corporate donors
3. Proven ability to research funders, write compelling bids and manage relationships with funders
4. A commitment to equality, diversity and inclusion
5. An interest or link with the Thames or environmental activities is desirable

Skills you'll have to succeed in this role

• Proficient in Microsoft 365
• Able to create compelling, professional designs for promotional and marketing materials using Canva or Adobe suite.
• Technically literate, with strong understanding of how to use Meta and LinkedIn
• Strong understanding of SEO and Keywords for creating blogposts.
• Good knowledge of Wordpress websites, to be able to update the site when necessary.
   

If you're passionate about fundraising and supporting the local community and excited to bring your your energy and ideas to a charity making the River Thames accessible to all, then we'd love to hear from you.

To apply, please send your CV, along with a one page supporting statement directly to the Thames Boat Project. Please answer the following three questions in your one page supporting statement:

1.Why do you want this role?

2.What experience do you have in raising funds for capital projects?

3.What do you think are the three most important steps in raising capital funds?

If your experience matches what we're looking for, then we'll be in touch with more about the application process.

Deadline for applications is February 27, 2026.
Interviews will be held early March - dates TBC.

Business Operations Assistant

Hours: Full time, 35 hours per week
Contract type: Fixed term (12 months)
Salary: £27,500
Reports to: HR Lead

About the role

This is a great opportunity for someone at an early stage of their career who is looking to build experience across operations, HR, governance and project support within a supportive charity environment.

As Business Operations Assistant, you will provide hands-on administrative and coordination support across the organisation. You will work closely with colleagues in Business Operations and across Tommy’s, gaining exposure to a wide range of activities including office coordination, HR processes, governance record-keeping, project administration and basic finance administration such as processing invoices and raising purchase orders.

You will be supported to learn new systems, build confidence and develop practical, transferable skills, while playing an important role in keeping the organisation running smoothly.

What you’ll be doing

Operations administration

• Processing incoming post alongside the data team

• Responding to general enquiries via phone and email, signposting as appropriate

• Providing cover and support for shared external mailboxes, including data protection and accounts

• Delivering general office administration, including filing, data entry, ordering office supplies and managing office equipment

• Supporting financial administration, including raising purchase orders, coordinating invoices for payment and reconciling credit card statements

• Supporting the Office Manager with health and safety compliance

• Assisting with internal meetings and events

• Supporting the COO with administrative tasks as required

• Handling confidential information responsibly and in line with GDPR requirements

Governance support

• Providing administrative support for governance policies, procedures and processes

• Maintaining accurate and up-to-date Trustee records, documents and registers

HR & People support

• Supporting the upkeep of HR processes, guidance and tools

• Helping to maintain HR templates, checklists and the HR SharePoint folder

• Assisting with improving HR workflows and identifying opportunities to streamline administration

• Providing coordination and administrative support to the HR Lead and wider organisation in delivering the People Plan

Project administration

• Providing administrative support to the office refurbishment project, including coordinating with suppliers, the project team and staff

• Supporting a range of Business Operations projects, including meeting coordination, supplier liaison and finance administration

About you

You don’t need to have done all of this before. We are looking for someone who is organised, reliable and keen to learn, with a genuine interest in building experience in operations, HR or office-based roles.

You will bring:

• Some experience in an administrative, office or support role (paid, voluntary or placement)

• Strong organisational skills and attention to detail

• A friendly, approachable and professional communication style

• Ability to prioritise tasks and manage your time effectively

• Willingness to learn new systems and processes

• Good IT skills, including Word, Excel and PowerPoint

Why join Tommy’s?

This role offers a valuable opportunity to gain broad exposure across a charity’s operations, working closely with experienced colleagues in HR, finance, governance and project delivery.

How to apply

Candidates should apply via CharityJob and include a CV and a cover letter (maximum two sides) explaining your motivation for applying and what you hope to gain from the role, as well as the skills and experience you would bring.

Please also complete the diversity monitoring form as part of your application.

• Salary: London £50,331 gross per annum/Brussels €4.521,21 gross per month

• Location: Brussels or London

• Contract Type: Fixed Term

• Contract Duration: 18 months

• Hours: Full Time

• Closing Date: 25 February 2026

• First Interview Dates: Week beginning 9 March 2026

About the role

Are you a Project Manager who thrives in global, mission-driven environments? We are hiring a Project Manager to be based in either our London or Brussels office. This role exists to provide a clear project management framework, training, leadership, advice, facilitation, structure, and accountability across complex initiatives, helping the organisation maximise resources and achieve measurable results.

Meet your Manager

In this role, you will be managed by Pau Jimenez Ingles. Pau leads the organizational improvement project program, overseeing the planning, execution, and evaluation of initiatives aligned with the organization’s strategic goals. His role is to ensure that every project is meticulously coordinated, meets established deadlines, and delivers the intended impact. Pau joined ClientEarth in 2020, following a career managing events and projects across Switzerland and the United Kingdom. Prior to his current role, he has managed projects at The Scout Association, where he also worked as an educational programme designer. His diverse professional background also includes experience as a registered nurse, providing him with a unique perspective on crisis management and operational care. He holds a Bachelor’s degree in Nursing from the Universitat de Barcelona and a Master in Business Administration (MBA) from City St George's, University of London. He has further enhanced his project management expertise with professional certifications in Facilitation, Lean Six Sigma, and PRINCE2.

Main Duties

• Manage stakeholder relationships, ensuring effective communication and collaboration across internal teams and external partners
• Identify project risks and issues, developing mitigation plans and ensuring timely resolution. 
• Support acting Project Managersto follow project management best practice as established in the Organisational Project Management Framework.
• Support and monitor organisational programme performance, preparing regular progress reports, risk assessments, and recommendations for senior leadership. 

See the job description (below) for a full list of duties for this role.

Role requirements

• Project Management qualification (essential)
• Significant experience of delivering projects from inception to completion, involving IT systems and change management initiatives (essential)
• Experience responding to competing deadlines and managing multiple tasks and priorities within a working environment (essential)
• Experience of managing a portfolio of projects or programme within a medium to large organisation. (essential)

See the job description (below) for a full list of requirements for this role.

Note to candidates: We know that long lists of criteria can be daunting and that some candidates will not apply for a role unless they feel they are 100% qualified. If you feel you meet at least some of the essential criteria, we still encourage you to apply.

Further Information

Have a question about this job? Please visit our Careers site for advice on applying, FAQs, and more.

Flexible working:  We are proud to be a Flexa accredited Employer. Visit our Flexa Employer page for more information on our approach to flexible working. Our flexible working policy allows our people the choice to decide to work from home/another location in the country where their contract of employment is issued for 80% of their month, with the other 20% of their month being office-based  See our Benefits page for more as well as our flexible working FAQ.

ClientEarth values diversity and inclusion and the benefits this brings. We aim to appoint the most suitable candidate at all times and welcome applications from people from all different backgrounds. See our equity, diversity and inclusion journey page for more.

Please note that ClientEarth is only able to employ those who have the pre-existing legal right to work in Belgium or the UK.

ClientEarth is not a law firm and does not provide legal advice or legal services to third parties.

Salary: £35,624 - £45,802
Contract: Full-time, Permanent
Location: Remote - home based
Closing date: 27th February 

We’re delighted to be working with Barnardo’s, the UK’s largest national children’s charity, as they look for a Supporter Care Manager — a key role ensuring every supporter receives the highest standard of service and care.

In this role, you will lead the team that acts as the first point of contact for Barnardo’s supporters, ensuring excellent service delivery across supporter enquiries, stewardship, complaint handling, and fulfilment. You’ll help shape supporter journeys, strengthen loyalty, and ensure regulatory and data-protection standards are consistently met.

You’ll work closely with colleagues across Fundraising, Marketing, Retail, Finance and external suppliers, driving continuous improvement and ensuring supporter experience remains at the heart of Barnardo’s work.

To be successful as Supporter Care Manager, you will need:

• Experience leading a customer or supporter-facing team in a fast-paced environment
• Strong stakeholder management and communication skills
• A proactive, solutions-focused mindset with the ability to drive service improvements
• Confidence managing processes, performance, data and reporting

If you’re passionate about delivering excellent supporter experiences and want to play a vital role in helping Barnardo’s achieve life-changing impact for children and young people, we’d love to hear from you.
If you would like to have an informal discussion, please contact Ashby Jenkins Recruitment and ask to speak to Jake.

Ashby Jenkins Recruitment is a specialist charity recruitment agency. We are committed to equity, diversity, and inclusion and take a relationship-led approach to recruitment in the sector. You can read more about our commitment to diversity on our website.

If enough applications are received, we reserve the right to close the application period early.
Job Reference: 2855JP

Role Purpose:

Responsible Finance is the membership association for the UK’s Community Development Finance Institutions (CDFIs). CDFIs are community lenders, committed to delivering positive social impact, and offer fair and affordable finance to businesses, social enterprises and to people unable to access it elsewhere.

This is a pivotal moment to be joining the CDFI sector. Responsible Finance and CDFIs are poised for exciting growth following two record-breaking funding announcements in late 2024 which has seen the sector backed by Government and leading financial institutions including the British Business Bank and JPMorgan Chase. This follows Lloyds Banking Group becoming the first mainstream lender to invest in the CDFI sector earlier in the year.

The Government has also announced it is backing Responsible Finance to develop a roadmap for growth, and a new APPG for CDFIs has been set up with the official launch set for May 2026.

We are seeking an exceptional candidate to ensure that CDFIs from all sectors receive the policy and regulatory support they need to thrive.

You will manage key aspects of Responsible Finance’s policy work including consultation responses, briefings, MP outreach and building a supportive network of MPs, and writing articles to highlight key issues with the Government and our stakeholders. You will also lead on the production of RF’s annual impact report.

No prior knowledge about CDFIs is required so long as you have a keen interest to learn about the sector and are passionate about increasing access to fair finance for businesses, underserved communities and people. Do not be discouraged from applying if you do not meet all the criteria listed in this job description. If you know how to deliver results at the policy level and are a committed team player, with a can-do attitude, we want to hear from you!

 Key Responsibilities:

We are looking for a candidate experienced in Policy to take forward our work with the Government and other stakeholders on supporting the growth and resilience of the UK’s Community Development Finance Institutions.

• Policy: Supporting Responsible Finance’s work with the Government including on key initiatives such as the CDFI roadmap, the new APPG for CDFIs, and managing relationships with key departments such as Department for Business and Trade, HM Treasury, and the Financial Conduct Authority, as well as relationships at a policy level with partner organisations.
• Representation: Attending events and roundtables representing Responsible Finance.
• Consultation responses: Identifying and responding to Government and other stakeholder consultations to advocate for the CDFI sector, working closely with members to inform your responses.
• MP Engagement: lead Responsible Finance’s programme of MP outreach to continue to build a base of supportive MPs and peers within parliament.
• Partnership working: Contributing to relevant campaigns and policy forums to strengthen Responsible Finance’s influence on policies that impact the sector.
• Communications: Write clear and engaging policy briefs, reports, and articles to communicate Responsible Finance’s priorities to the Government and other stakeholders. This includes writing a monthly stakeholder newsletter article.
• Impact report: Lead on Responsible Finance’s annual member Impact Report, published annually in May.
• APPG: Spearhead Responsible Finance’s role as secretariat for the new APPG for CDFIs.
• Horizon scanning: Monitor the latest research, track political debates and identify new policy developments in the areas of community finance, inclusive growth and financial inclusion.

This is a varied and dynamic role, and candidates will need to work closely with the wider team to align our policy work with our programme work. This description is not exhaustive; it outlines the key tasks and responsibilities of the post which are subject to change. Any changes will be made in consultation with the post holder. 

Skills and Experience:

This role requires the following skills and experience:

• Strong demonstratable experience of delivering results in a policy role.
• Highly self-motivated and able to drive your own work forward, but equally a team player with a collaborative working style.
• Excellent communication skills including: 1) concise and plain English writing skills and ability to synthesise information into an easy to comprehend format/narrative; 2) public speaking in order to represent Responsible Finance at events.
• Strong relationship-building and interpersonal skills. Must be comfortable working with stakeholders at a range of levels, and building buy-in.
• Experience analysing and synthesising data and presenting findings clearly and succinctly. Fluency with applications such as Word and Excel is essential.
• Proven ability to manage multiple stakeholders and get the information needed from busy people.
• Willingness to travel and represent Responsible Finance at events.

Working as part of a small organisation, you will need to demonstrate flexibility and willingness to pitch in to help other members of the team.

An understanding of CDFIs would be helpful but is not essential.

How to Apply

Equity and fairness are at the core of our organisation and we are committed to creating an inclusive workplace where everyone can be their best.

Please apply via the Careers4Change website.

Please send your CV and responses to the following questions below.

• What appeals to you about this job/Responsible Finance and why do you think you’ll do a great job?
• You are working on multiple projects including writing large consultation responses requiring input from RF’s members. The CDFIs you need information from are really busy. How do you ensure deadlines are met on time and meet quality expectations?
• You are tasked with coming up with a plan for Responsible Finance’s new APPG for CDFIs, how would you go about this?
• Identify two key current policy issues or trends you think may impact the responsible finance sector. For each, please outline:
  • Why Responsible Finance should be at the table.
  • A specific strategy or action you would take to ensure our members’ voices are heard

We recognise that the use of AI tools is widespread these days, and it is often obvious when it’s used. We will automatically reject applications where the use of AI without any editing or your original thoughts is evident. The ability to be thoughtful and tailor to your audience is crucial for being successful in this role.

Reporting To: Chief Executive

Location: Remote, proximity to London, with expenses-paid travel around the UK

Contract: 12-month FTC maternity cover

Salary: c. £40,000

Date Closes: Tuesday 24th February

Southwark Law Centre is a charity offering free specialist legal advice and representation to individuals in Southwark and beyond. 

Southwark Law Centre

Job Description

Job Title: Operations Manager (Role availabel for immediate Start)

Reports to: Executive Director

Salary: NJC Scale SP SP27-31 £41,580 - £44,480 (starting salary dependent on experience)

Hours: Full-Time – 35 hours per week - (three days per week in office)

Main Objectives

· To oversee the smooth running of the Law Centre

· To ensure we have the right systems in place to support staff to work efficiently.  

· To identify opportunities to use tech to support our mission. 

· To lead on data, supporting us to tell our clients’ stories and to demonstrate the transformative nature of our work.

Key Responsibilities

1. IT Coordination

• Oversee the Law Centre’s IT systems to ensure they are secure, efficient, and meet the organisation's needs.
• Manage and develop the Law Centre's case management system to ensure it supports the effective delivery of services and reporting requirements.
• Liaise with external IT providers to coordinate maintenance, updates, and troubleshooting.
• Identify and implement opportunities for digital transformation and improved operational efficiency.
• Complete the annual Cyber Essentials return, ensuring that the organisation maintains the highest level of data security.
• Ensure the Law Centre makes use of the most appropriate and cost effective equipment, systems and software.
• Providing basic training to staff on systems and tools
• Maintain the asset register.
• Maintain the organisation’s IT plan and update it annually

2. Systems

· Lead on our paperless working processes

· Ensure that our Sharepoint site is set up logically and with the correct permissions in place.

· Develop our Sharepoint site in order that it functions as an intranet for sharing information internally.

· Negotiate and manage our contracts with printing providers

· Maintain regular reviews of the systems we’re using, assessing whether they are fit for purpose or not and whether there are alternative products which represent better value for money.

· Manage the organisation’s telephony.

3.  Data and Reporting

• Maintain a clear overview of the data collected by the organisation.
• Prepare reports from the case management system and other data collection tools to feed into reports and funding bids.
• Develop new reports to feed into our billing and accountancy as well as various audits.
• Review and analyse the organisation’s data to understand trends and to assist with service development.
• Play an integral role in using data to communicate the impact of the organisation.  
• Lead on setting up new projects, ensuring that we are collecting the right data at the right time
• Ensure that our systems support effective and efficient data collection and staff are trained in effective data collection. 

4. Data Protection

· Overall responsibility for the data protection obligations of the organisation.

· Keeping abreast of changes and updates to Data Protection legislation.

· Delivering regular training to staff on Data Protection.

5. Finance and Billing

· Support the finance manager and practice manager by ensuring all systems are optimised for efficiency.

· Liaising with our payroll provider, responsible for running monthly payroll accurately, including keeping track of new starters and leavers.

· Support casework staff with training and technical solutions to allow them to bill files efficiently.

· When needed, to work with the finance manager and practice manager to coordinate regular payment runs. 

· Attendance at regular meetings of the Finance Sub-Committee.

6. Support to Executive Director

• Member of the senior management team, contributing to strategic planning and organisational development.
• Provide operational insights and recommendations to enhance the Law Centre’s performance and service delivery.
• Coordinate and chair regular meetings of the IT Working Group
• Report regularly to the Trustees on operational issues

7. Regulatory Compliance

• Ensure compliance with all relevant legal and regulatory requirements, including health and safety and data protection (GDPR).
• Participate in and ensure the smooth running of the annual Lexcel audit as well as other regular audits.

8. Professional Development

• To attend regular support and supervision and appraisal meetings.
• To keep up-to-date and to meet identified learning and development needs as appropriate.

9. Teamwork and Service Development

• To attend and contribute to staff meetings

• To attend and actively participate in other meetings as required, and to take an active role in the planning and development of the Law Centre.
• To network and liaise with external agencies as agreed.

10. General

• To uphold and promote the Aims and Principles of the Law Centre
• To be available to work outside normal office hours on occasion as required and notified in advance.
• To undertake any other duties that are compatible with the functions of the post.

Person Specification

Essential

• Excellent IT skills with extensive experience working with Excel and other Microsoft Office products as well as database products.
• A minimum of two years experience in a similar role, or relevant transferrable skills.
• Ability to develop, maintain and report on data and compliance records, including the ability to impart information in an understandable way.
• Excellent verbal and written communication skills
• Highly organised with the ability to set priorities, meet goals and evaluate processes and results.
• Confident, self reliant, capable of taking the initiative and working autonomously.
• Good attention to detail.
• Exceptional problem-solving skills. 

Desirable

• Experience managing and developing case management systems or similar software.
• Demonstrated ability to manage budgets and supplier relationships effectively.
• Experience in supporting legal or advice services organisations.
• Knowledge of the operational challenges facing community-based organisations.

West Central London Mind ​(London SW1P)
£41,005
Permanent
Full time
Hybrid
 

Charity People is delighted to be partnering with West Central London Mind to recruit a new Bids and Tenders Manager, a crucial role within their Business Development function.

Following the merger of Brent, Wandsworth and Westminster Mind with Kensington and Chelsea Mind, West Central London Mind has become one of London's most significant community mental health organisations, supporting more than 22,000 people last year. This period of growth presents a major opportunity to secure and strengthen the services they deliver across multiple London boroughs.

The organisation is now entering an especially exciting new phase - with a rebrand underway and planned expansion into new areas of London - making this a fantastic moment to join and shape the future of their provision. The Bids and Tenders Manager will play a central part in achieving that ambition.

About the Role

The Bids and Tenders Manager will lead the coordination, creation and submission of high-quality bids and tenders. Working closely with colleagues across Operations, Finance, Clinical Leadership and People, you will ensure that each submission is strategic, compliant, persuasive and grounded in strong data and evidence.

As the team continues to expand and professionalise, this role is especially suited to someone who is highly organised, process-orientated, and at their best when bringing structure, clarity and efficiency to complex workflows.

Key responsibilities include:

• Managing the full lifecycle of tender and large grant submissions
• Coordinating internal contributors to ensure timely, high-quality content
• Producing clear, compelling written responses and supporting documentation
• Creating tender budgets and pricing models in collaboration with Finance
• Conducting competitor, market and local intelligence research
• Contributing to the development of business development strategy

This is a role for someone who is incredibly organised, enjoys process, collaboration and precision, and who is motivated by securing income that directly enables impactful frontline mental health services.

About You

West Central London Mind is seeking someone with:

• Proven experience writing and managing high-level bids and tenders, ideally with NHS or Local Authority commissioners
• Strong analytical skills, including Excel budgeting and data interpretation
• Excellent written communication and the ability to meet strict word counts
• Exceptional organisation skills, a methodical mindset and a strong adherence to process
• Confidence in coordinating colleagues across multiple teams
• Creativity, initiative and a solutions-focused mindset
• Commitment to equality, diversity, social value and coproduction
• The flexibility needed around deadlines inherent in tender work

Experience in mental health, health or social care environments is desirable but not essential.

Why West Central London Mind

This is a particularly inspiring moment to join the organisation. With a rebrand on the horizon and strategic expansion into new London boroughs, the team is investing in stronger systems, greater visibility and increased impact.

They offer a supportive, inclusive and forward-thinking culture, as well as:

• Hybrid and flexible working
• Generous annual leave and bank holidays and birthday leave
• Learning and development opportunities
• Employee Assistance Programme
• Interest-free loan schemes
• A collaborative, values-driven team committed to improving mental health outcomes across London

How to Apply

If this role sounds like your next move, please send your CV directly to Kevin by 'apply' button to request the full job pack.

Closing date: Tuesday 24 February
Shortlisting: Tuesday 24 February
Interviews: Week commencing 2 and 9 March

Job Description

Job Purpose

To provide high-quality, person-centred care and support to adults with learning disabilities, enabling them to live fulfilling, independent lives. This role involves promoting health and wellbeing, safeguarding, and empowering individuals through respectful, inclusive, and rights-based approaches.

Key Responsibilities & Duties

Service user-Centred Support & Care

• Provide assistance with daily living activities, including personal hygiene, dressing, mobility, and medication prompting/administration as delegated and trained.
• Deliver person-centred care that respects individuality, culture, and preferences.

• Communicate effectively using tailored approaches, including non-verbal methods and assistive technologies.

• Empower individuals to make informed choices and participate in decision-making.

• Work collaboratively with families, carers, and multidisciplinary teams.

• Support people whose behaviour can challenge services with empathy and an understanding that the behaviour is caused by the environment and not the individual.

• Offer emotional and social support, actively listening and engaging service users in meaningful conversations and activities to prevent social isolation.
• Assist service users with meal planning and preparation, ensuring that specific dietary requirements and nutritional needs are consistently met.
• Assist individuals with mobility needs, including safe moving and handling practices.

• Use appropriate equipment and techniques to ensure safety and comfort during transfers and movement.

• Support service users in maintaining a safe, clean, and organised living environment, including light domestic duties, laundry, and grocery shopping.
• Facilitate service user participation in community activities, appointments, recreational outings, and educational/vocational pursuits.
• Engage in continuous professional development and reflective practice.

• Contribute to service improvement through evidence-based approaches.

• Support and mentor colleagues, sharing best practices and promoting a culture of learning.