Support officer jobs

Head of Operational Delivery | Lead National STEM Education Programmes | Maternity Cover

EDT is seeking an exceptional Head of Operational Delivery to lead national student and school engagement activities across the UK during an exciting period of transformation. This is a rare opportunity for a strategic and people-focused leader to take ownership of operational delivery, student recruitment, programme performance and team leadership within a respected education charity. As our Head of Operational Delivery, you will play a pivotal role in ensuring thousands of young people access inspiring STEM experiences that improve social mobility and create pathways into future careers.

Why Join EDT?

At EDT, our values drive everything we do:

• Passionate about creating equitable access to STEM careers.
• Dynamic in our response to a changing world.
• Collaborative with industry, educators and communities.
• Respectful of young people's potential and lived experiences.

As Head of Operational Delivery, you'll help shape the experiences of young people across the UK while leading teams that directly contribute to EDT's mission of inspiring the next generation of talent.

What You'll Be Doing

• Lead and develop EDT's Operational Delivery Team, ensuring exceptional programme delivery, student engagement and school recruitment nationwide.
• Oversee performance, capacity planning, budgets, KPIs, reporting and operational effectiveness across multiple programmes.
• Develop and implement student recruitment and engagement strategies that drive growth and impact.
• Work closely with senior leaders to improve efficiency, support programme growth and maximise delivery outcomes.
• Champion safeguarding, quality standards, continuous improvement and outstanding learner experiences.
• Build strong relationships with schools, colleges, universities, funders, volunteers, alumni and partners.

Please refer to the attached Job Description for the full responsibilities and person specification.

Who We're Looking For

• Experienced operational leader with a track record of managing teams, programmes and organisational performance.
• Strong background in education, youth engagement, programme delivery, student support or charity operations.
• Experience managing budgets, KPIs, reporting frameworks and operational planning.
• Strategic thinker with the ability to identify opportunities, solve challenges and drive continuous improvement.
• Passion for supporting young people and creating meaningful educational opportunities.
• Outstanding stakeholder management, leadership and communication skills.

What's In It For You?

• Full-time maternity cover contract from 28 September 2026 to 3 August 2027.
• From £36,000 to £49,000 per annum, depending on skills and experience.
• 30 days annual leave plus bank holidays.
• Up to 10% employer pension contribution.
• Hybrid and flexible working.
• Opportunity to lead national programmes with significant social impact.

Location

• Hybrid working.
• Office base in any of our regional offices -  Manchester, Birmingham, Welwyn Garden City, Plymouth or Southampton.
• National remit with occasional travel and overnight stays.

Why This Role Stands Out

• This is more than an operational leadership role.
• As Head of Operational Delivery, you'll influence how young people engage with STEM education across the UK.
• As Head of Operational Delivery, you'll lead national recruitment, engagement and delivery strategies that support thousands of students each year.
• As Head of Operational Delivery, you'll work closely with senior leaders to shape the future direction of an ambitious and growing charity.
• As Head of Operational Delivery, you'll have the opportunity to create lasting impact for young people, schools and communities nationwide.

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We’re looking for an experienced fundraising leader who can combine strategic thinking with hands-on delivery and take the next step into a broad senior leadership role.

As Head of Income Generation and Communications, you will lead Cosmic’s fundraising, marketing and communications function, with responsibility for sustainable income growth, team leadership and strengthening our profile. You will oversee a varied portfolio spanning community and challenge fundraising, corporate partnerships, major donors, events, volunteering and supporter stewardship, while also setting the direction for our communications, brand and digital activity.

This is a role with real scope to shape our future. You will work closely with the CEO and Trustees, lead a small team and external communications support, and develop a three-to-five-year strategy that turns ambition into clear plans, targets and results.

We are looking for someone with a strong track record in fundraising and income generation, experience of managing people and performance, and the confidence to oversee communications and volunteering strategically. You do not need to be a communications specialist, but you should understand how strong storytelling, supporter engagement and volunteer involvement can help drive income and impact.

Salary: £45,000–£50,000 | Full-time | Permanent | Hybrid, primarily based near St Mary’s Hospital, Paddington

Fantastic opportunity for a Fundraising and Grants Manager 

Advocacy After Fatal Domestic Abuse (AAFDA) is a well-established and respected national charity offering specialist and expert advocacy and peer support to families bereaved by fatal domestic abuse. We have an exciting opportunity to build upon and grow our fundraising success to date, in the role ofFundraising and Grants Manager. We are seeking an experienced fundraising professional, with the drive and determination to manage all aspects of our fundraising function.

AAFDA is currently funded by statutory bodies, trusts and foundations, corporates, events and individuals. Under your management, you will identify, cultivate and grow these existing and new fundraising streams.As AAFDA’s Fundraising and Grants Manager, you will be responsible for oversight and growth of voluntary and statutory funding income, including from individuals (regular and one-off gifts, major donors and legacy giving), community groups, trusts and foundations, corporates, the statutory sector (including Police and Crime Commissioners) and other benefactors. Starting from a strong foundation with multiple opportunities for growth, you will lead on the delivery of our ambitious, multi-year, multi-disciplinary fundraising strategy with an annual fundraising plan agreed with senior management.  With keen funder and customer awareness, you will regularly monitor and review both the plan and the strategy, in addition to working closely with our Finance Manager to manage diverse income streams and achieve income targets to fund AAFDA’s unique support and advocacy work with families bereaved by fatal domestic abuse.  Holding responsibility for maintaining and developing the website and building social media programmes, you will undertake an ambassadorial approach in all activity to assist our CEO and Director of Services to lead and manage the AAFDA brand and corporate identity, with a focus on generating earned income, by extending awareness of what AAFDA does and how successful we are.

This is a permanent role, subject to funding, but we will work hard (alongside you!) to secure this.

In return for joining us, we will offer you:

• 25 days annual leave per annum, plus bank holidays
• Excellent development and training opportunities
• Pension Scheme
• Healthcare Scheme
• Employee Assist Scheme

Application closing date: 11th September 2026 5pm 

We review applications on a rolling basis. We reserve the right to close this posting early if we find the right candidate, so early submission is strongly advised.

To apply please submit a supporting statement along with your CV.

Applicants will be shortlisted according to how well they meet the criteria in the person specification.  Please highlight and explain how you meet these in your supporting statement. If you have been shortlisted for interview, you will be informed by email. Regrettably, we are normally unable to acknowledge unsuccessful applicants. 

We welcome applications from candidates with experience of domestic abuse.  We are also committed to diversity and strongly encourage applications from those with Black or Minoritised backgrounds.

We are not currently able to accept applications if you do not hold permission to work in the UK.

Registered charity no: 1185078

Salary:                     £27,788 – 28,519 pro-rata part-time 2.5 days a week
Location:                 London
Team:                      Membership
Line Manager:         Head of Membership, matrix management Member Engagement Adviser
Hours:                     2.5 days a week
Contract:                 Fixed term contract, 12 months
Grade:                     5
Safeguarding:         Basic / Standard

The Vacancy

The Membership Operations Officer will provide part-time business-as-usual support to the Membership team, helping the team run smoothly, respond quickly to member and internal enquiries, and maintain clear, accurate and accessible membership information.

The role will support the day-to-day operations of the membership function, with a particular focus on digital and knowledge management, membership inbox coordination, enquiry triage and timely follow-up. Working closely with the Head of Membership, Member Engagement Advisers and colleagues across Start Network, the postholder will help ensure membership systems, records, communications and operational processes are well organised, responsive and useful to staff, members and hubs.

KEY ACCOUNTABILITIES

Digital and knowledge management support (40%)

● Maintain organised, accurate and accessible membership information across internal systems, including Box, SharePoint and Salesforce.

● Support colleagues across teams to access up-to-date member information, documents and tools that enable consistent member engagement.

● Support the development and maintenance of digital platforms that improve member engagement, communications and access to shared resources.

● Coordinate with Communications and relevant hubs to keep membership messaging, website updates and new member announcements accurate and timely.

● Administer member data in Salesforce, ensuring records are accurate, current and appropriately reflected in membership outputs and digital channels.

● Support membership communications, including newsletters and mailing lists, by collating content, maintaining contact data and monitoring engagement insights.

Membership inbox, coordination and administration (40%)

● Monitor the Membership inbox regularly, ensuring enquiries are acknowledged, triaged and directed to the right person or team in a timely and responsive way.

● Act as the first point of coordination for routine member enquiries, tracking actions and ensuring follow-up is completed or escalated where needed.

● Support day-to-day Membership team coordination, including scheduling meetings, preparing papers, maintaining action logs and keeping shared documents up to date.

● Work with the Membership team, especially the Membership Knowledge Management to support routine membership processes, including annual invoicing and tracking of membership contributions.

● Coordinate follow-up on member queries, issues and engagement activities, ensuring clear ownership, deadlines and records of agreed actions.

● Provide flexible operational and administrative support to the Membership team as priorities shift across the year.

Membership engagement support (20%)

● Support Member Engagement Advisers with practical coordination for member engagement activities, including inductions, meetings, hub-related processes and member follow-up.

● Coordinate with teams across Start Network on routine member engagement activities, ensuring relevant information is captured, shared and followed up.

PERSON PROFILE

Key competencies

● Administration and management

● Adaptability/flexibility

● Attention to detail

● Creative thinking

● Cooperation and collaboration

Essential skills and experience

● Excellent written and verbal communication skills, with the ability to respond clearly, tactfully and professionally to enquiries from members and colleagues.

● Experience using CRM, knowledge management or shared information systems, such as Salesforce, SharePoint, Box or equivalent platforms.

● Strong organisational skills, with the ability to manage inboxes, track actions, prioritise tasks and follow through reliably in a part-time role.

● Proven experience providing administrative, coordination or operational support in a busy team environment.

● Strong IT skills, particularly Microsoft Outlook, Excel, Word and PowerPoint, with confidence maintaining accurate records and shared files.

Desirable skills and experience

● Experience working in a membership organisation, network or multi-stakeholder environment.

● Working knowledge of French and/or Spanish.

● Experience of working in the development, peacebuilding or humanitarian sector.

The Company

Start Network is made up of more than 90 non-governmental organisations across five continents, ranging from large international organisations to local and national NGOs. Our programmes allow members to deliver humanitarian action around the world.

Our mission is to create a new era of humanitarian action that will save even more lives. We aren’t driven by media headlines or political will, we’re here for the communities affected by and at risk of crises.

We are an organisation committed to doing things differently. For some roles, we need more technical humanitarian expertise, but for other roles, we are looking for relevant transferable skills, the right attitude, and a passion to bring change.

This is an exciting opportunity to lead a respected and well-established charity with deep roots in the communities we serve. Jigsaw4u has a strong reputation and dedicated staff and volunteers.

As CEO, you will provide strategic, operational and cultural leadership, working closely with the Board of Trustees, staff, volunteers and partners to ensure the delivery of high-quality services.  You will drive our strategic priorities, strengthen financial sustainability, build effective partnerships and foster an inclusive, high-performance culture.

We are seeking a values-driven leader who can inspire confidence, champion collaboration and innovation and deliver meaningful outcomes for children, young people and families.

Marketing & PR Manager

About the role

This is a senior role working across the whole Charity, tasked with growing public awareness and support for Clatterbridge Cancer Charity. Leading on marketing, PR, brand and design, this role will manage relations with media, stakeholders, supporters and the wider public, creating and delivering engaging campaigns, generating support for the Charity, demonstrating impact and increasing income generation.

This is an exciting time to join the Charity as it moves to the next stage in its growth. As part of a busy and ambitious team, this role would suit an experienced, proactive and creative individual with a talent for storytelling and a knowledge of data-driven marketing.

You’ll have strong commercial knowledge, with the ability to apply this to the charity sector; adding value to our existing fundraising activities and impact reporting.   

Key responsibilities include:

· Create and deliver a comprehensive marketing & public relations strategy for the Charity to increase levels of awareness, reaching and engaging audiences.

· Build brand awareness, promote income generation and communicate activities and impact.

· Identify, create and maximise media, PR and marketing opportunities for the Charity to achieve strong positive coverage in print, broadcast and online media.

· Utilise the full mix of communications and marketing tools, including media and public relations, internal communications, brand marketing, advertising, campaigns, direct marketing, digital and social media and production of materials.

· Lead and give strategic marketing direction to the Charity team, taking responsibility for all marketing activities within the Charity to ensure consistent messaging.

· Identify and develop key relationships with journalists and influencers across a broad

range of media.

· Lead, manage and plan key Charity marketing and communications initiatives such as the annual Glow Green Night Walk and annual ball.

· Be responsible for brand management, ensuring consistency across all internal and external communications and adherence to brand and corporate identity guidelines.

· Oversee the design, production and dissemination of marketing and communications collateral as required, including annual reports and impact statements.

· Oversee the design and production of all printed materials for Charity events to ensure consistency of brand and messaging.

· Identify and manage outside agencies where necessary to add value to the role and produce, for example, video and photographic content.

· Report to the Chief Executive on impact and coverage.

· Manage crisis communications if necessary.

· Liaise with the Communications team of The Clatterbridge Cancer Charity NHS Foundation Trust to provide a joined-up comms and PR strategy for joint ventures.

· Manage staff within the Marketing and Individual Giving team.

About the Charity

Clatterbridge Cancer Charity is an independent charity, dedicated to supporting patients and research at The Clatterbridge Cancer Centre - one of the UK’s leading cancer hospitals.

It’s thanks to our supporters that we can achieve so much for people with cancer across Merseyside and Cheshire, which may not be possible through NHS funding alone.

This includes funding life-saving research to shape cancer care for generations to come, investing in leading technology that drives better outcomes for people with cancer, enhancing the patient environment to support health and wellbeing and enabling innovations in care for every patient, every day.

Hours: 37.5 hours per week

Location: Hybrid working with base office at The Spine Building, Paddington Village, Liverpool L7 3FA

Closing Date: 11 September 2026

Interview Date: 24 September 2026
Flexible / hybrid working available

Rights of Women (ROW) is looking for a woman lawyer to join our team as a Legal Officer working on criminal law.

The postholder will be part of Rights of Women’s Criminal Law team and will play a key role in delivering the organisation’s core services to women who come into contact with the criminal justice system, often as a survivor of sexual or domestic violence, as both victims and as women who have been criminalised.

The post holder will provide specialist legal advice through Rights of Women’s telephone advice lines, contribute to the design and delivery of training, and support the development of accessible legal information through publications and other resources. They will also support survivor engagement and contribute to Rights of Women’s policy work, driving systemic change for women’s rights. 

The Legal Officer will also play a leading role in maintaining and developing Rights of Women’s online peer-to-peer forum for professionals supporting women survivors. This includes supporting the online community, producing legally accurate and relevant content in response to queries and emerging themes, and contributing to a regular online newsletter. 

Salary: £24,286.81 (21 hours / 3 days) per annum (Gross Pay) plus 3% pension contribution. Full-time equivalent (FTE) salary: £ 40,478.01 

Conditions: 21 hours (3 days) per week.

Holiday entitlement: Pro-rata of full-time entitlement of 28 days annual leave plus public holidays per annum. This includes three designated days to be taken between the December and January bank holidays when the organisation is closed. 

Pension: NEST Workplace Pension (Employer 3% / Employee 5%) 

Office Address:  Rights of Women, 52-54 Featherstone Street, London EC1Y 8RT 

Location: Hybrid. The post is primarily home-based. Regular attendance at the office is optional for those who prefer an office setting. The post holder will, however, be required to attend the office on at least four occasions each year, including one all-staff and Board away day, and additionally to participate in occasional in-person meetings held externally, typically in or near London. The post holder is occasionally required to travel to locations across England and Wales occasionally; Rights of Women is committed to supporting flexible approaches and reasonable adjustments to enable this. 

Line Manager: Senior Legal Officer (Criminal law) 

Duration: 1-year fixed term. Possibility of extension.

Key dates: 

Closing date: Tuesday 1st Sept 2026 5pm  

Interview dates: Week commencing 7th or 14th Sept 2026 

Start date: As soon as possible

About the Role
We are looking for a proactive and organised Grants Officer to support the delivery of our grant-making programme and help empower young people facing deep-rooted inequality to create lasting change. Working across the full grants cycle, you will coordinate key administrative processes, maintain accurate records, analyse and report on grants data, and support the planning and delivery of events.

The successful candidate will be dependable, detail-oriented, and committed to ensuring efficient systems and high-quality support for applicants, grant recipients, and colleagues.

As a Grants Officer, you will:

• Coordinate the administration of grants and events across the grants programme.
• Maintain and improve grant management systems and processes.
• Provide timely support and guidance to applicants and respond to enquiries.
• Ensure accurate grant records and documentation for compliance, audit, and impact reporting.
• Collect, monitor, analyse, and report on grant-making data.
• Support consistent use of Salesforce across the team.
• Assist with event logistics, travel bookings, invoice processing, and general team administration.

This is an excellent opportunity for someone with strong organisational and administrative skills who enjoys working with data, improving processes, and contributing to meaningful social impact.

Chief Executive Officer

Aston Sandford, Aylesbury, Buckinghamshire

£62,000 per annum

Closing Date: Sunday, 6th of September

Full Time

Permanent

Hybrid

Hope After Harm is an ambitious and compassionate charity helping people rebuild their lives after trauma, abuse and harm. In 2025 – 26, we supported 1,419 people directly, while our work with the Bright Sky digital platform reached more than 320,000 users worldwide. Financially sound and delivering meaningful impact across local, national and international programmes, this is a rare opportunity to build on strong foundations, lead an exceptional team and shape the next chapter of an organisation with both deep roots and bold ambitions.

We are looking for an inspiring, values-led Chief Executive who can combine strategic vision and commercial judgement with warmth, courage, and humanity. You will be a visible and trusted leader – someone who can bring people together, strengthen sustainability, champion the charity, and ensure that the voices and experiences of those we support remain at the heart of every decision.

Experience within domestic abuse, sexual violence or criminal justice would be valuable, but it is not essential. We are equally keen to hear from outstanding leaders from other sectors who can bring fresh thinking, strong people leadership and a genuine passion for creating lasting change.

Closing Date: Sunday, 6th of September

Interview Dates:

• Round 1 – 21st and 22nd of September
• Round 2nd – 6th of October

Context of role:

Key responsibilities:

Support Service:

1. Event Coordination and Delivery

1.1: Coordinate and deliver regular community engagement activities, including; coffee mornings and

support events.

1.2: Organise and facilitate regular wellbeing and social activities, such as; walks or group sessions.

1.3: Represent the organisation at regional events, including supporting fundraising and CYP teams

when required.

1.4: Co-lead on bookings and coordination of Ty Uchaf, our respite house.

2. Awareness, Training and Engagement

2.1: Lead on regional awareness training delivery for non-emergency services and community-based

organisations.

2.2: Deliver additional 2wish training programmes as required, including Children & Young People

(CYP) and Bereavement in workplace support training.

2.3: Lead awareness and advocacy activities with local ‘support champions’, including professionals

within non-emergency services.

3. Partnership and Network Development

3.1: Actively engage with local bereavement networks through attendance at meetings, hosting

information stands and building strong professional relationships across the region.

3.2: Develop and maintain effective links with community partners to expand reach and awareness of

services.

4. Volunteer Support

4.1: Act as a key local contact for volunteers.

4.2: Support the recruitment, training and retention of volunteers in collaboration with the wider

team.

5. Administration, Monitoring and Reporting

5.1: Maintain and take ownership of relevant systems and spreadsheets, including those used for:

52: Event planning and delivery

5.3: Marketing and communications

5.4: Contact and engagement tracking

5.5: Professional and family engagement records

5.6: Accurately record interactions with stakeholders, including; families, professionals, champions

and referral partners.

5.7: Monitor and manage posts/content on Facebook family accounts.

6. Quality Assurance and Improvement

6.1: Support quality audits and contribute to continuous improvement processes.

6.2: Collect and review feedback from events and training sessions to inform future development.

2.0 General:

1.1: To be responsible for organising own work agenda, time management and administration

1.2: To keep clear and up to date records on database of activities with families and any ensuing

action

1.3: To promote the on-going work and continued support that 2wish can offer

1.4: To work as part of a team providing support to suddenly bereaved families

1.5: To work alongside support team and maintain a seamless approach to service delivery

1.6: To maintain a high degree of confidentiality in accordance with the charity’s policies

1.7: To show respect and sensitivity for the cultural and religious beliefs of families

1.8: To undertake learning opportunities and seek them out for the team

1.9: To adhere to all company policies and procedures including Safeguarding, Confidentiality,

Health and Safety and Lone Working; and to be proactive in implementing new safe working

practices as appropriate

1.10: To attend weekend and evening community events in support of the charity as necessary

1.11: Participate as and when required in team meetings and one-to-one meetings, and

undertake, as appropriate, courses/training/other developmental activities, which is relevant to

the role

1.12: To contribute to the evaluation and monitoring processes to ensure effectiveness of

services and activities provided

1.13: Contribute on the social media platforms maintained by 2wish

It is the nature of the work that tasks and responsibilities are in many circumstances

unpredictable and varied. All employees are therefore expected to work in a flexible way and

tasks, which are not specifically covered in their job description may have to be undertaken.

This role is subject to a DBS check.

About the role

As Supporter Care Officer, you'll play a key role in helping Life Cycle build lasting relationships with the people who make our work possible. You'll ensure every supporter, donor and funder has a positive, professional, and inspiring experience, while helping us grow the fundraising income that enables more people to experience the life-changing benefits of cycling.

This is a varied role where no two days are the same. You'll manage supporter communications, maintain our fundraising CRM, organise and improve supporter data, and help deliver fundraising campaigns and stewardship activities. You'll also gather stories, photographs and case studies from across our projects, turning them into engaging content that demonstrates our impact and inspires people to continue supporting our work.

Joining us at an exciting stage in our fundraising journey, you'll help develop new systems, shape how we engage with supporters, and contribute to building a thriving community of people who share our vision of a world where cycling transforms lives and the environment. Working closely with colleagues across fundraising, marketing and service delivery, you'll see first-hand the difference your work makes to the thousands of people who benefit from Life Cycle's charitable projects and services each year.

If you are organised, people-focused and passionate about making a difference, we’d love to hear from you.

About Life Cycle

We work with people of all ages, abilities and backgrounds at every stage of their cycling journey: From learning to ride, to building a career in the cycle industry.

We know that with the right support, anyone can benefit from bikes. We help thousands of people each year by providing:

1. Bikes that are safe, smooth and fun to ride.
2. Cycle training for all ages and abilities.
3. Cycling activities for people with additional needs.
4. Industry-accredited training for the public - and people in prison.

Creative Support wish to recruit to the position of Property Services Officer. This individual will work on the repairs and property management helpdesks within our Property Services Department.  The role will work as part of a team logging and progressing property repairs or property management issues reported by phone, email or via the Out of Hours service. The member of staff will also provide administrative support to the wider Property Services Team, as and when required. 

This opportunity will suit someone with excellent customer service, IT and communication skills. The individual should have experience of working in a fast paced office environment and be able to prioritise workload confidently.  The ideal candidate will have a positive, proactive worth ethic and contribute to improvements within the team. 

It is essential that any applicants are good team players, keen to learn and support the team with their work. We pride ourselves as a solution focused, resourceful and dynamic team and are looking to recruit a Property Services Officer that shares these values. Part time hours will be considered.

We will be interviewing for this role as suitable applications are received and may close this role before the closing date upon a successful candidate being appointed.

Vacancy Reference Number: 85971

Applications for this role must be submitted via the Creative Support website using the above vacancy reference number

Benefits of working with Creative Support include a probationary bonus, pension contributions, 33 days Leave and company paid enhanced DBS.

We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award.

Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK – This post will not be open to Sponsorship and we are unable to accept applicants with Skilled Worker visas.

Earliest Start Date: 1st December 2026

About the Role

We are looking for a Chief Operations Officer to lead the operations team, join the management team and support the CEO. Your priorities will be to oversee all fundraising, including campaigns, major donors and grant applications. You will oversee the HR of the organisation, including recruitment and disciplinaries. In partnership with the CEO and finance officer you will be jointly responsible for finance within the organisation. You will manage the facilities manager and administrator, ensuring that processes are followed appropriately and the building is maintained in good condition, ensuring we fulfil all legal requirements.

About You

You will be a senior manager who has energy and drive as well as sound judgement. On top of a strong track record in an operational position, you will have the breadth of experience to lead HR and systems, finance, monitoring and evaluation and fundraising. You will have experience in fundraising and funder management and be able to lead on making funding applications and reporting to funders. You will be a clear, analytical thinker who will strengthen the leadership of our charity. You will be an excellent manager of people. Finally, you will be excited about working in an organisation with a unique mission that strives to make a difference in the lives of some of the most disadvantaged young people in London.

General requirements

• To understand fully, and have a commitment to, carrying out the aims and objectives of Mudlarks.
• To work within the Mudlarks’ policies and procedures to provide a high quality of service and in particular to always have a high regard for the organisation’s Equal Opportunities Policy.
• To act in accordance with the General Data Projection Regulation (2018).
• To act in accordance with the Health and Safety at Work Act (1974) and the organisation’s Health and safety policy statement.

Specific duties and tasks

• To support and train the service users involved in Mudlarks activities, including people with learning disabilities, students on work experience, people with mental health concerns and other volunteers. This requires supporting people who may exhibit some challenging behaviour, in all weather conditions year-round.
• To support service users to learn new skills required for on-site projects.
• To organise site activities and prepare and prioritise tasks.
• To be responsible for the tidiness of the site.
• To assist the site manager and the rest of the team in the everyday running and development of Mudlarks.
• To provide personal care support to service users when required, such as toileting and hygiene.

Additional requirements

• To take part and assist with the planning of projects on site and in the community.
• Provide information for reports and review meetings.
• To keep up-to-date with changes in policies/laws/regulations/practices and implement them in the Mudlarks ethos in all aspects of Mudlarks.
• To safeguard the long-term future of the charity.
• You may be required to carry out other duties, as within your capabilities and level of responsibility, in order to meet the needs of the organisation. This includes a range of annual events throughout the year in which you will receive TOIL that will be used during the winter months when our site closes early.

Person specification

Education and training

Essential

• A good level of communication skills.
• Experience of working with people with learning difficulties and/or working in the care sector.

Desirable

• Training and/or qualifications in care.
• An interest in and/or experience of one or more of the activities undertaken at Mudlarks

Skills and abilities

Essential

• Ability to think logically and creatively to provide practical solutions to a changing range of problems and issues.
• Ability to respond effectively to challenging behaviour.
• Ability to work positively both as a member of a team and independently, with general direction and within a clear framework of accountability.
• Self-motivated and able to use own initiative.
• Willingness to be flexible.
• Prepared and able to work outdoors in all weather.

Desirable

• Good written communication skills.
• Good IT skills.

DBS Clearance

Please note that as this post will involve working with children and vulnerable adults, your appointment is subject to you receiving satisfactory DBS clearance.