Support service manager jobs

We have an opportunity for a dedicated Case Officer to join our Midlands casework team on a 12 month fixed term basis to manage and provide direct support, advice, and guidance to RBL beneficiaries across West Midlands on a wide range of issues including health, social care, employment, benefits, statutory support, and housing.

Our Casework Services team plays a vital role at RBL in supporting the Armed Forces community, helping beneficiaries to lead better, more fulfilling lives. Each year, we assist around 12,000 people both in the UK and abroad. By collaborating with various departments within RBL and across a wide network of external partners, we ensure that our beneficiaries receive the support they need, regardless of their circumstances.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

Based in a friendly and established team, your role will be to ensure that beneficiaries receive appropriate welfare support and advice in an integrated and seamless way, providing a person-centred solution based on a thorough analysis of circumstances and needs.

Reporting to the area Casework Services Manager, key responsibilities will include:

- Manage casework support, providing direct support, advice and guidance to beneficiaries,
- Assess beneficiaries’ needs and draw on support from the regional specialist team and other providers as necessary, ensuring that support is made available in an integrated way that best meets the beneficiaries’ needs
- Support the Casework Services Manager and Head of Welfare in better understanding the needs of the beneficiaries in your area to inform the commissioning of specialist services
- Advise beneficiaries of support which may be available to them and assist them in accessing this support as necessary
- Work in close collaboration with other providers of welfare support services within the local area, developing an understanding of each other’s services to facilitate appropriate referrals and support
- Develop effective working relationships with other Legion services within the area in question (e.g Specialist Service teams, Recovery team, Branch Community Support supporters, care homes, Remembrance.).

The role is primarily homebased and will have regular travel around the West Midlands area for meetings and visiting beneficiaries, therefore you will need to live in a location that allows reasonable travel around this area. There will also be occasional travel nationally to attend training or meetings.

A valid UK Driving Licence is an essential requirement for this role. The successful applicant will require an Enhanced DBS check to be undertaken as part of the pre employment checks process.

Employee benefits include –

- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Generous pension contributions, with Employer contributions ranging from 6% to 10%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!

For more detailed information about the role, please see the Job Description attached to our direct advert. Our teams take a personalised approach to shortlisting, which is carried out without the use of AI and is based on the evidence provided in your application against the essential and desirable criteria in the Person Specification.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

As part of our commitment to inclusion, we offer interview schemes for candidates who declare an Armed Forces connection and/or a disability. However, candidates are only eligible for this scheme if their application clearly demonstrates that they meet all of the essential criteria listed in the Person Specification for the role.

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role. Interested candidates are encouraged to apply as soon as possible.

People Partner
The Children's Trust
Tadworth, Surrey | Full-time | Hybrid (3 days on site)

Every day, The Children's Trust helps children with brain injury and neurodisability to live the best life possible. As the charity continues an ambitious programme of transformation, they're looking for a People Partner to join a newly reshaped People team and help drive the next phase of its people and culture journey.

This is a broad and influential role, combining business partnering, employee relations, manager coaching and project work across wellbeing, organisational development, policy, systems and culture. Working closely with leaders across the organisation, you'll help strengthen people practices, build management capability and support a positive, high-performing culture.

Joining as the final appointment into a newly created three-person People Partner team, you'll have the opportunity to make a genuine impact within a People function that is moving from reactive support to strategic partnership.

About You
We're interested in hearing from HR Business Partners and People Partners as well as strong Senior HR Advisors ready to step into a partnering role, ideally from a charity, non-profit or healthcare HR environment.

You'll bring:

• Strong HR generalist experience
• Confidence managing complex employee relations matters
• Excellent stakeholder management and influencing skills
• A coaching approach to supporting managers
• A practical, solutions-focused mindset
• A passion for continuous improvement and positive change

Sector experience is welcome but not essential. What matters most is your ability to partner effectively with managers, build credibility quickly and deliver pragmatic people solutions.

Why Join The Children's Trust?

• Be part of an organisation that transforms the lives of children and families
• Join during a significant period of organisational and cultural transformation
• Opportunity to influence leadership capability, culture and organisational development
• Work within a supportive and collaborative People team
• Hybrid working with three days on site
• Free onsite parking
• Shuttle bus service from Sutton and Epsom stations
• Subsidised staff restaurant
• Generous annual leave entitlement plus bank holidays
• Pension scheme
• Access to learning and development opportunities
• A range of wellbeing and employee support initiatives

If you're looking for a role where you can combine meaningful work with the opportunity to shape organisational change, we'd love to hear from you.

Please note that this role is subject to an Enhanced DBS check as part of onboarding.
CV's aiming to be submitted byTuesday 25 August.

For further information, please contact Lisa Ross at TPP Recruitment.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

About us

Rainforest Foundation UK (RFUK) is a values-driven organisation working with Indigenous Peoples and local communities to protect the world’s rainforests and uphold their human rights. Since 1989, RFUK has partnered with forest peoples and grassroots organisations to secure land rights, challenge destructive industries, and influence laws and policies that safeguard forests and the people who depend on them.

Our mission is clear: to combine human rights and environmental protection to tackle deforestation. From the Congo Basin to the Amazon, our work has helped communities protect millions of hectares of rainforest. With a growing team of passionate advocates for social and environmental justice, we are committed to scaling up our impact to confront the accelerating climate and biodiversity crises.

About the role

This is an exciting opportunity to build your career at the heart of a busy international NGO working to protect rainforests and uphold the rights of Indigenous Peoples and forest communities. As Operations Officer, you will help keep RFUK running smoothly across HR, office management, IT coordination, contracts, travel and administration, working closely with colleagues in the UK and internationally. We are looking for someone who is organised, proactive and solutions-focused, with the energy to learn quickly, support a committed team, and grow their skills while contributing to our mission.

We encourage candidates of varying experience levels to apply, particularly those with a proactive mindset, a "can-do" attitude, and a knack for problem-solving. This role offers an opportunity for growth and development, making it ideal for someone who is eager to learn and contribute to our organisation's success.

Job description and benefits

Please download the full job description from our website. We offer 30 days annual leave, 4% pension contributions, Employee Assistance Programme, learning and development allowance, and four weeks of work-from-anywhere flexibility.

Location

This role is offered as a hybrid role based in our Bethnal Green, London office. The postholder will be required to work in the office for 3 days per week.

 

Application Process

To submit your application, kindly complete the online application form by 9AM, Monday 17 August. Please be aware that the form will be anonymised for review by the panel.

Please note that CVs will not be considered.

We strongly encourage all candidates to read the Recruitment FAQs page on our website before submitting their application.

Regrettably, due to the large number of applications we usually receive, it is not possible to write to you should you not be shortlisted for an interview. If you have not heard from us within 10 working days of the closing date, please assume that your application has not been successful on this occasion. 

Interviews with shortlisted candidates will be held in September.

Passionate about using research to make a real difference? Salford CVS is looking for a Research and Insight Worker to help deliver impactful research projects that amplify the voices of local communities and the voluntary, community and social enterprise (VCSE) sector across Salford and Greater Manchester.

You'll gather and analyse data, work directly with community groups and VCSE organisations, and turn insight into high-quality reports that influence decision-making and drive positive change. If you're an organised, confident communicator who enjoys working with people and is motivated by social impact, we'd love to hear from you. 

Main purposes of the post

To deliver Salford CVS’s research and insight work, which includes the collection and analysis of data and producing timely written reports of the findings. This exciting Research and Insight role involves a combination of VCSE engagement and community insight work across Salford and in Greater Manchester.

Hours: Part-time, 22.5 hours per week.

Days: To be confirmed (core hours are worked between 8am – 6pm, Monday to Friday).

Contract: 1-year fixed-term contract, subject to the successful completion of a 3-month probationary period.

Place of work: In person at Salford CVS’ offices, The Old Town Hall, 5 Irwell Place, Eccles, Salford, M30 0FN.

The Benefits of Working for Salford CVS:

• 28 days’ holiday - rising to 30 days (after five years), plus Bank Holidays (pro rata for part-time)
• Enhanced company sick and maternity pay, subject to terms and conditions of service
• Pension scheme - with 7% employer contribution (and 1% mandatory employee contribution)
• Cycle to Work scheme
• Membership of the Hospital Saturday Fund via an employer subsidised scheme (optional and non-contractual)
• RHS family membership (optional and non-contractual)
• Development opportunities - we support and encourage our staff to progress in their careers (including formal training)
• A supportive working culture - we respect and support one another to do the best we can

We are an accredited Living Wage Employer, Living Hours Employer and Living Wage Funder, ensuring not just our staff are paid the ‘real’ Living Wage but also that any projects we fund can do the same.

For further information and to apply, please visit our website via the ‘apply’ button.

Closing date: Noon on Wednesday, 26th August 2026.

Interviews: Tuesday, 8th September 2026 - in person at Salford CVS’ offices.

Individual Giving Executive

Up to £27,000 + excellent benefits

Leatherhead, Surrey

Join Rainbow Trust Children’s Charity and play a vital role in ensuring our teams can support families facing the unimaginable, helping us make a real difference.

We are looking for someone who is passionate about inspiring people to support our work with seriously ill children and their families. As an Individual Giving Executive, you will play a key role in growing and retaining our community of supporters, ensuring they feel valued and engaged.

About the role:

Reporting to the Individual Giving Manager, and working closely with external partners, the Individual Giving Executive will play a key role in growing and retaining our community of supporters, ensuring they feel valued and engaged. The post holder will contribute to the planning, delivery, and evaluation of fundraising campaigns across multiple channels, including direct mail, digital, and telemarketing.

This role offers an exciting opportunity to develop expertise in direct marketing and individual giving fundraising, working on a variety of campaigns designed to attract, retain, and inspire donors.

You will gain hands-on experience in supporter communications, project management, and data-driven fundraising, helping to shape effective appeals and engagement strategies. Your creativity and attention to detail will help ensure our messages reach the right people in the right way, building lasting relationships with supporters.

Why join us:

We’re proud to be a Two-Star Best Companies Top 50 mid-sized organisation and a Top 10 Charity, and we’re committed to creating a great place to work. You will benefit from:

• Pension scheme where we contribute 5% of your salary and you contribute at least 3%.
• A life assurance scheme for all employees which provides a death in service benefit of three times’ basic pay.
• Flexible working hours to balance home and working life.
• 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 days to use in your 10th or 20th year of service (pro rata for part time).
• The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping.
• Time off in Lieu.
• Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand.
• Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year.
• Access to the Blue Light Card Scheme, and other rewards and discounts.
• Bike to work, season ticket loan and payroll giving schemes.
• A recommend a friend recruitment bonus scheme.
• Robust training and development programmes to support your learning and growth

If you’d like to find out more about these benefits and working with us, please visit our why work with us page on our website.

More information about us and our recruitment process can be found in our Candidate Pack on our website.

About us:

Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of their time together, providing expert practical and emotional support where they need, it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.

How to apply:

To apply please visit our website and apply online.

Closing date: 21 August 2026

Interview dates: Interview dates to be confirmed

Your covering letter should highlight why your application should be considered above others and clearly state how your experience matches the essential criteria outlined in the Person Specification.

Please disclose in your covering letter if you have used AI for any part of your job application.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.

Interviews will take place at our Head Office in Leatherhead. We will only contact those applicants who have been successful. If you require any adjustments during the interview process, please let us know.

An enhanced DBS disclosure will be required for this post.

Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.

Rainbow Trust is an equal opportunities employer, and we welcome applications from all backgrounds. 

Use your skills to make a real difference for local families facing hardship. As a  Assessor with Citizens Advice Peterborough working with Peterborough Foodbanks, you’ll be the friendly, confident face at Foodbank sessions approaching clients, listening to what’s going on, and helping them take their next step forward.

This is a hands‑on, in‑person role delivered at Peterborough Foodbank locations, where your ability to talk to people, build trust quickly, and work closely with Foodbank volunteers matters more than previous advice experience.

We’ll train you to use Citizens Advice resources so you can provide information, signposting and support that helps tackle the issues behind food poverty.

If you’re compassionate, confident starting conversations, and motivated to help people move out of crisis, this role is perfect for you.

As Volunteer Engagement Partner, you will play a pivotal role in shaping the future of volunteering across our charity, ensuring that volunteering remains a vibrant, inclusive and rewarding experience for everyone involved. You will lead the development and delivery of an ambitious volunteer strategy, growing both the scale and impact of volunteering while creating opportunities for people to make a meaningful difference within their communities. This is an exciting opportunity to champion the volunteer voice, build strong relationships across the organisation and wider community, and develop innovative approaches to attracting, engaging, supporting and recognising volunteers. Working in partnership with colleagues from all areas of the hospice, you will help ensure our volunteers are equipped, empowered and valued as an integral part of our workforce and culture.  

Volunteers are at the heart of everything we do. With more than 1,600 volunteers supporting Cornwall Hospice, they play a vital role in helping us deliver exceptional care and support to patients, families and communities across Cornwall. This role offers a fantastic opportunity to shape the future of volunteering within our charity. We are looking for someone who is passionate about people, enjoys building relationships and is committed to creating an outstanding experience for our volunteers.

Based at our Head Office in St Austell with frequent travel across our county.

37.5 hours per week, worked flexibly over evenings and weekends, as required. 

You can find a very rewarding career with Cornwall Hospice. As well as being part of a team making a real difference to our Cornish community, we offer a generous employment package.  The successful candidate will join on a permanent contract, subject to a three month probation period.

A stakeholder pension scheme with matched contributions up to 4%.

Hours of Work 37.5 hours a week, worked flexibly, as required.

Flexible Annual Leave Generous annual leave of 36 days per year, including bank holidays. Ability to buy or sell one week of leave each year.

Life Assurance Death in service life assurance of three times annual salary.

Sick Pay Enhanced sick pay, increasing with length of service.

Medical and Wellbeing Non-contributory medical cash plan providing payments towards everyday healthcare treatments.

Employee Assistance Programme offering virtual and face to face counselling. 24/7 access to remote GP services. Access to Blue Light Discount Card. Free membership of Perkbox providing discounted shopping and wellbeing resources.

Free complementary therapies.

We offer a wide range of high quality training, learning and development opportunities to challenge and stimulate your professional development. Compassionate Leadership We provide a supportive working environment by focusing on relationships through careful listening to, understanding, empathising with and supporting our people.

Relocation If appropriate, support with relocation to Cornwall may be available. 

DreamArts fuses arts and therapeutic practice to support wellbeing. Our acclaimed EXPERIMENT Juniors programme engages 6-12 year olds to explore and unleash their talents, try things out, express themselves and grow their skills.

Participants take control and create their own original work, from musicals to collaborating with companies such as Les Enfants Terribles. 

EXPERIMENT takes place on a Saturday in South Westminster and on Sundays in Church Street plus some special projects during school holidays. The majority of participants are eligible for free school meals and live in some of London’s most deprived areas.  

We are looking for a Wellbeing Practitioner for our Sunday group who is able to inspire and support young people, in particular those who may struggle in group settings. You must be passionate about engaging participants from marginalised communities and committed to support wellbeing through the arts. You will help young people participate in creative sessions that provide opportunities to explore their challenges, build a sense of belonging with peers and strengthen their emotional wellbeing.

Working alongside creative facilitators, the Wellbeing Practitioner will focus on identifying and removing barriers to participation, identifying appropriate support that responds to emerging needs and creates a sense of community.

In our last staff satisfaction survey 100% of team members felt inspired at DreamArts to do their best at their job, and 100% said that their voice and skills matter at DreamArts. 

We believe young people benefit from seeing a diverse range of positive adult role models. As there are currently no male practitioners within our Sunday EXPERIMENT team, we particularly welcome applications from men, who are currently under-represented within this role. Selection will be based on skills, experience and suitability for the post.

Deadline is 12pm on Monday 31st August. Applicants should refer to the Charity Job link to our website where you will find the application form and job description.

In-person interviews will take place on Tuesday 8th and Wednesday 9th September.

Start date – Saturday 3rd October induction and training day (10am-3pm).

Next Term Dates

Term 1: Sunday 11th October – Sunday 6th December (excluding 1st November)

Term 2:  Sunday 10th January – 21st March

Plus opportunities to be part of school holiday projects.

EXPERIMENT is an ongoing programme and the Wellbeing Practitioner will continue in the role subject to funding.

Use your skills to make a real difference for local families facing hardship. As a Adviser with Citizens Advice Peterborough on the Peterborough Foodbank project, you’ll meet clients via prebooked face to face or telephone appointments, listening to what’s going on, exploring their options, and helping them take their next steps forward.

This is a hands‑on role delivered in partnership with Peterborough Foodbank, where your ability to talk to people, build trust, and communicate clearly matters more than previous advice experience.

We’ll train you to use our resources so you can provide advice and guidence on the issues that often sit behind food poverty including income, benefits, debt, housing and employment. You’ll help clients understand their rights, explore practical options, and feel more confident about the future.

If you’re compassionate, curious, and motivated to help people move out of crisis, this role gives you the chance to make a genuine impact every single day.

York Travellers Trust (YTT) is seeking an inspiring, values-led Chief Executive to
lead our organisation through its next stage of development.

We work alongside the vibrant and resourceful Gypsy and Traveller communities of York and the surrounding area. We challenge discrimination and inequality, increase opportunities and life chances, and build bridges that promote understanding and community cohesion.

As Chief Executive, you will provide strategic leadership and hold overall responsibility for YTT’s performance, financial sustainability, governance, safeguarding and organisational development.

Working closely with our Board, staff and community members, you will:

 shape and deliver YTT’s strategic direction;
 strengthen our financial sustainability and develop new income opportunities;
 ensure our services remain effective, safe and responsive;
 build influential relationships with communities, funders, partners and
policymakers;
 champion the rights, needs and aspirations of Gypsy and Traveller
communities; and
 embed sociocratic and democratic ways of working so that community voices
genuinely shape our decisions.

We are looking for an experienced senior leader with a strong commitment to equality, social justice and community empowerment. You will have experience of leading in a charity, community organisation, public service or another values-led environment.

You will understand the strengths, needs and systemic barriers experienced by Gypsy and Traveller communities, gained through direct work with these communities or substantial experience alongside other marginalised groups.
You will combine strategic thinking with a collaborative, authentic and hands-on leadership style. You will also bring experience of managing people, working with a Board, overseeing finances, securing income and representing an organisation externally.

This is a rare opportunity to lead a trusted community organisation at an important point in its development. If you share our ambition for an inclusive, community-led and sustainable future, we would be delighted to hear from you.

The job description sets out the skills and experience we are looking for, but we know
that the right person may not tick every box. If you are passionate about our mission and bring significant relevant experience and the capacity to develop into the role, we would love to hear from you.

We are open to applications from people wishing to job share or looking for less than full-time hours; if this applies then let us know in your application.

About the role

We are looking for someone solutions-focussed with expertise in delivering needs-led specialist support services to be our new National LGBT+ Independent Sexual Violence Advocate.

This role builds on work that we have been doing for decades to support and empower LGBT+ people who have experienced sexual violence. Your work will enable LGBT+ people to feel supported, heard and empowered in the face of abuse and violence, and pave the way to a safer future for our community.

You will work directly with LGBT+ victims/survivors, offering them a space to talk and think through options, helping them plan what they want to do, and offering assistance in getting what they need from services. Your work will focus on needs specifically related experiences of sexual violence, including issues such as wellbeing, support with the criminal and civil justice process, safety and access to other services to enable survivors to cope and recover. You will be empathetic and thoughtful in your approach to understanding your clients’ needs, while remaining boundaried and mindful of self-care.

You will sit alongside our other advocates supporting LGBT+ people facing abuse or violence. You will work with mainstream services to ensure the voices and experiences of LGBT+ survivors are represented in order to make change for our community at a local and national level. You will also work closely with key partner organisations by attending meetings and have the opportunity to take part in external work to ensure a joined-up approach among services working with LGBT+ people facing abuse and violence.

For more information on this role please download the attached job description on the next page.

Location:This is a remote post, working from home. The role will include travel to our London building and occasional travel across the UK (Averaging the need to travel into London one day a month).

Galop will cover the cost of any extra expenses regarding this in line with our expenses policy

Hours: Full Time (35 hours per week)

Contract: Fixed-term until 31st March 2027

Reports to: National Advocacy & Support Manager/National Team Lead

Salary: You will start on scale point F1, £28,330.41 per year

Closing Date: Applications should be submitted by 10am 1st September 2026

Interviews will be held on 16th September 2026 via Microsoft Teams

REF- 230 111

Lord’s Taverners

 

The Lord’s Taverners exists to positively impact the lives of young people facing the challenges of inequality. Through inclusive and transformative cricket programmes, we empower young people with disabilities and from disadvantaged communities across the UK and beyond.

We are now seeking an enthusiastic and proactive Partnerships Officer to join our Fundraising and Communications directorate. Sitting within the Corporate, Trusts and Foundations team, you will join a small and ambitious team responsible for raising millions of pounds annually from an expanding portfolio of partners.

The Role

This is an exciting and varied role that will provide fundraising, reporting and administrative support to our Corporate, Trusts and Foundations team. The postholder will be expected to provide exceptional stewardship to existing partners, contribute to prospect identification and support the development and submission of funding submissions that will benefit thousands of young people experiencing disadvantage and disability.

You will play a key role in representing and championing the Lord’s Taverners’ mission and values, ensuring that our fundraising partnerships contribute meaningfully to positive outcomes for young people through inclusive sport.

About You

You will be an organised, proactive and enthusiastic individual who enjoys building meaningful relationships. You will bring strong written and verbal communication skills, a keen eye for detail, and an ability to manage competing priorities in a fast-paced and ambitious fundraising environment.

You will bring:

• A confident ‘can-do’ attitude with an ability to engage with a wide variety of partners and stakeholders
• Strong organisational skills with an ability to manage competing priorities and deadlines
• Strong communication skills, written and verbal, with an enthusiasm for building meaningful funding relationships
• A flexible, agile mindset and ability to work collaboratively as part of a team.
• A willingness and ability to travel to support at events and external meetings with partners, as required
• A proactive, fundraising-focused mindset

At Lord’s Taverners, sport is a means to an end. We are looking for people who share our belief in sport’s power to change lives, and who are motivated by impact, inclusion and opportunity for young people. 

Above all, you will be motivated by our mission and aligned with our values: We Include, We Inspire, We Empower. 

Safeguarding 

Our organisation is committed to safeguarding and promoting the welfare of children and young people, and we expect all staff and volunteers to share this commitment. 

This role requires an enhanced DBS check and is exempt from the Rehabilitation of Offenders Act 1974. In line with statutory guidance, applicants do not need to disclose youth cautions or any protected convictions or cautions. 

As part of our safer recruitment practices, an online search will be carried out on all shortlisted candidates. 

Benefits

• 25 days annual leave + Bank Holidays 
• Five additional days between Christmas and New Year 
• 6% pension contribution 
• Group income protection 
• Critical illness cover 
• Life assurance 
• Health Cash Plan 
• Enhanced maternity and paternity pay 
• Employee Assistance Programme 
• Two volunteering days 
• Birthday day off 
• Season ticket loan 
• Flexible working 
• Wellbeing plan 

Application Instructions

As part of your application, please submit:

• Your CV, and
• A written response to the following question:

Describe a meaningful funding relationship that you have built, and the impact it has had on the cause/beneficiaries it supported (maximum 500 words)?

We will not accept applications that do not complete this task.

Please upload your written response where the application form asks for a cover note.

Key Dates

Applications open: MONDAY 10th AUGUST
Application deadline: SUNDAY 23rd AUGUST

Please note we may close the vacancy early if we receive exceptional applications. Should this occur, all applicants will be notified.

Interviews scheduled:

• First Stage: Thursday 3rd- Friday 4th September
• Second Stage: Wednesday 9th -Thursday 10th September

Interview Process

First Stage (Online)

The first stage will take place online and will last 45 minutes in total. The session will include:

• A 5-minute discussion about your previous experience and interest in the role
• A 30-minute interview featuring 6 questions that will be provided to selected candidates in advance
• A 10-minute opportunity to ask questions about the role and/or our organisation

Second Stage (In-Person)

Shortlisted candidates who progress to second stage will be invited to an in-person interview at our London headquarters.

For this interview, candidates will be asked to prepare a short 5-10 minute presentation.

• This will be followed by a 50-minute interview comprising
• competency based questions provided to shortlisted candidates in advance
• several questions not provided in advance
• a final opportunity to ask questions about the role and/or our organisation

Accessibility

We want every candidate to feel comfortable and able to perform at their best. If you require any adjustments or support to take part in the interview process, please let us know and we will be happy to accommodate.

Join Pure Insight and help care-experienced young people build brighter futures.
At Pure Insight, we support young people aged 16–28 leaving care to develop independence, confidence and a sense of belonging. We work alongside young people to help them thrive in employment, education and their communities.

We're looking for a passionate and motivated Employment Coach to join our team in Stockport.

About the role
You'll work one-to-one with care-experienced young people, helping them overcome barriers and move into employment, education, training or volunteering. You'll also build relationships with local employers, create opportunities and provide ongoing support to help young people succeed in the workplace.
This is a varied, rewarding role where you'll have the opportunity to make a genuine difference every day.

We're looking for someone who:

• Has experience supporting vulnerable or disengaged young people (minimum two years).
• Can build positive relationships with young people, employers and partner organisations.
• Is confident supporting people into employment, education or training.
• Is organised, resilient and able to manage a varied caseload.
• Has excellent communication and IT skills.
• Understands safeguarding and the challenges faced by care-experienced young people.
• Holds a full UK driving licence and has access to a car for work.
• Experience working with care leavers, knowledge of the benefits system or CRM systems would be an advantage but isn't essential.

What we offer

• 24 days annual leave plus bank holidays (increasing with service)
• An extra day off for your birthday
• Flexible working options
• Learning and professional development opportunities
• Employee Assistance Programme
• Medicash healthcare cash plan (after probation)
• Business mileage paid at 45p per mile
• A friendly, supportive team where your ideas and contribution are valued
• If you're passionate about helping care-experienced young people achieve their goals and want to be part of an organisation that changes lives, we'd love to hear from you.

Please see attached job description for more details.

REF-230015

The Sutton Trust is the UK’s leading social mobility charity. Our programmes help young people from less advantaged backgrounds access highly competitive universities, apprenticeships and careers and our research shapes national policy. Each year, working with our university and employer partners, we support thousands of young people through our programmes and continue that support through our alumni community.

Sutton Trust Online was developed to extend that support digitally. It now complements our university, apprenticeship and career access programmes through online guidance, resources, events, tools and progression support.

As the Trust approaches its 30th anniversary, we want to build on this foundation and think carefully about the next stage of our digital programming: how we make the student experience more coherent, how digital support connects with our wider programmes and how we use data, AI and external partners responsibly to improve guidance over time.

Over the next two years, the Digital Platform Architect will help us define and deliver that next stage. The role will sit between the Trust’s programme ambitions and the technical partners who help support them, bringing the product judgement, technical literacy and delivery grip we need to make informed decisions about digital development, AI, data, systems and student experience.

This is not a traditional programme management role and it is not a hands-on engineering role. You do not need to be a full-stack developer but you will need the confidence to work with engineers, UX specialists, AI partners and suppliers and the ability to turn complex programme ideas into practical product decisions.

This is a chance to shape student-facing digital programming used by thousands of young people each year at a point when AI is changing how students access guidance, information and opportunity. Help us build something ambitious, responsible and genuinely useful: digital support that extends the reach of a 30-year social mobility mission and helps young people navigate key progression points with clearer, more personalised guidance.

What you’ll help deliver

By the end of the two-year period, we expect this role to have helped the Trust develop:

• A clear product and technical route for Sutton Trust digital programming.
• A stronger student-facing digital experience.
• A clearer architecture for how digital programming connects with the Trust’s wider systems, data and programme delivery.
• AI-enabled features that are useful, responsible and grounded in Sutton Trust content.
• External engineering, UX or specialist partners commissioned and held to account where needed.
• Internal teams better equipped to manage, understand and iterate the platform after the build phase.

For the full job description and person specification, please visit our website using the redirect button above.

Terms of Appointment

• Contract: Full-time, fixed-term two-year contract
• Salary: £60,000 - £70,000 per annum, depending on experience
• Working location: Minimum of 2 office days per week
• Office location: The Sutton Trust, 9th Floor, Millbank Tower, 21-24 Millbank, London, SW1P 4QP. Our home working policy gives staff the option to work from home for up to 60% of the time, with approval from their line manager.
• Hours: The standard working hours are 9am to 5pm, Monday to Friday and may also be required to attend events/meetings outside of their normal working hours during weekday evenings and occasionally at weekends, in line with organisational policies
• A DBS check may be required

Interviews

Applications should reach us by midday, Tuesday 18th August, with first round interviews held on Monday 24th August, and second round interviews held on Friday 4th September. Both rounds will take place at our London offices.

Safeguarding statement

The Sutton Trust believes that a child, young person or vulnerable adult should never experience abuse of any kind. We all have a responsibility to promote the welfare of all children and young people and to keep them safe. Therefore all posts undergo a safer recruitment process, including but not limited to, disclosure of criminal records where necessary and eligibility to work in the UK. We have procedures in place to promote safeguarding and a safe culture at the Trust.

Contextual recruitment

The Trust is committed to ensuring equality of opportunity and that all applicants receive equal consideration for employment. We strongly encourage individuals from all backgrounds, including those underrepresented at present at the Trust, to apply for this role. As such we particularly welcome applications from people with disabilities, Black, Asian or Minority Ethnic backgrounds, LGBTQ+ and from different socio-economic and educational backgrounds. We are committed to being an inclusive and welcoming place to work and know that greater diversity will lead to even greater results for the young people we support.

We are committed to providing reasonable adjustments for disabled candidates throughout our recruitment process and during employment.

We also operate contextual recruitment at the Sutton Trust. Our application process gives you the option to include information about your background, such as whether you were eligible for free school meals, whether your parents went to university, or whether you attended a state school. For more examples and information on contextual recruitment, please see our website.