Support service manager jobs

Main Role & Responsibilities

The post holder will be an active member of our programmes team and will work across our portfolio of programmes, with responsibility for engagement within Wales. Although remote working, they would need to be living in Wales for travel purposes.

They will be responsible for regional stakeholder engagement, developing and maintaining relationships and promoting Ygam training. They will recruit suitable delegates to Ygam’s full portfolio of workshops.

They will provide training both face to face and online and will be responsible for the delivery of our assured workshops and promoting the work of Ygam at conferences and events.

The post holder will maintain excellent relationship with Ygam Stakeholders and beneficiaries, providing ongoing support to organisations, to help them implement Ygam resources, and visits to schools and organisations as part of this work is crucial. The post holder will gather data to support Ygam to understand the impact of our work.

Who are we looking for?

Ygam is seeking a proactive, adaptable, creative, resilient individual, who has the ability to work remotely, autonomously and as part of a team. They must have outstanding communication skills, be highly organised, and an excellent team player.

At Ygam, we are committed to safeguarding and the protection of children and vulnerable people in our work. We will do everything possible to recruit only suitable people to work with children or vulnerable people.

Ygam is an equal opportunity employer. It is Ygam’s approach that all employees have a working environment which promotes dignity and respect and where individual differences, and the contributions made are recognised and valued.

We welcome the unique contributions that you can bring and encourage people from underrepresented backgrounds to apply to join our team, including people with lived experience of gaming and gambling harms, people with disabilities, people from minority ethnic groups, LGBTQ+ people, neurodiverse people and armed force veterans.

Role Requirements

Duties will include but not be limited to:

Planning 

· Network and develop stakeholder relationships, leading the recruitment of delegates suitable to Ygam’s programmes.  

· Develop a regional presence to amplify Ygam’s mission and vision

· Manage multiple stakeholders and understand their roles and requirements, providing detailed information on options and long-term support

· Develop stakeholder relationships and a strong pipeline of delegates to attend the workshops delivered by Ygam, ensuring workshops are well attended.

· Identify and attend conferences, seminars, and organisational events to support our work. 

· Signpost organisations to the Ygam Family Hub to increase awareness.

· Work closely with The Programme Lead: Delivery and outcomes, to develop objectives and review individual performance.

Delivery 

· Deliver the Ygam portfolio of workshops (online and face to face).

· Deliver workshops directly to children and young people in education and non-education settings

· Provide high quality training to a range of professionals in line with Ygam’s Quality Assurance processes.

· Deliver workshops and training independently as well as through team teach approach.

· Be responsive to delegates needs, answering questions and queries in a supportive manner.

· Promote Ygam’s additional offerings, such as Alumni and resources.

· Provide an excellent customer service to delegates.

Outcomes:

· Provide ongoing support to schools and youth organisations to help imbed Ygam materials within curriculum.

· Ensure accuracy of data utilising the CRM system

· Deliver and develop team teach opportunities to support teachers and other professionals to implement Ygam resources.

· Develop Case study opportunities to understand the impact of the Ygam resources.

· Work with the Insight team and evaluators to measure impact and performance. 

Learning and Development:

· Self-identify any gaps in knowledge and any CPD to help you do your role effectively.

· Ensure all relevant CPD is completed and up to date on platforms such as IHasco.

· Attend support sessions with line manager (both remotely and in person). 

· Record performance in your monthly 1-1’s with your line manager.

Administration:

· Send out joining instructions via our CRM system to delegates prior to workshops. 

· Record attendance and email delegates post workshop to gather feedback. 

· Ensure all records are maintained in accordance with GDPR/data protection legislation.

Person Specification 

Essential:

· Prior experience in delivering training to adults and children

· Ability to translate complex issues to delegates and respond thoughtfully to questions

· Experience of delivering online learning and face to face learning

· Stakeholder engagement experience across children’s services

· Outstanding verbal and written communication skills

· Outstanding understanding of IT applications (MS Word, Excel & PowerPoint especially).

· Experience of developing and delivering a sales pipeline and achieving KPI’s.

· Experience of driving projects to achieve agreed outcomes.

· Ability to work in a highly organised manner with a keen eye for absolute detail.

· Self-administrating experience.

· Prior experience of working within education, youth work or children’s services

· Prior experience of selling/promoting a product or service.

· Employment rights to live and work in the UK.

· Experience of working collectively as a team to meet targets.

· Willingness to travel to provide training regionally and nationally for Ygam

Desirable:

· An understanding of education within Wales, including the Curriculum for Wales and RSE, and how to engage in this sector across all education phases.

· An understanding of public health approach to gambling harms

· An understanding of NICE guidelines in relation to gambling

· Outstanding networking skills

· Experience utilising CRM systems, in particular Salesforce

* Please note that this vacancy is advertised as a full-time role; however, applications from candidates seeking part-time hours are welcome, and we would consider appointing two part-time individuals. 

Expiry Date: 13th August 2026 - 12pm

Interviews: w/c 17th August 2026

The successful applicant will be subject to reference checks, an Enhanced DBS check, and must have Employment rights to live and work in the UK.

Shop Manager

£25,172.40 a year

Dartford, DA1 1BZ

Would you like to work at the heart of your local community? Are you able to inspire a team of brilliant volunteers? Do you have retail experience and are looking for the next step in your career?

If you answered yes to these then we have the perfect opportunity for you.

The role

Permanent, 35 hours a week.

Scope's Dartford shop - 26 High Street, Dartford, DA1 1BZ

Please note that successful candidates will be subject to an enhanced DBS check.

We welcome all applications by 11:59pm GMT  14th August 2026

As Shop Manager of Scope’s Dartford shop, you’ll have the autonomy to run the shop with creativity and flair. Every day is different.

In this role, you’ll lead a team of paid colleagues and volunteers, offering clear guidance, encouragement, and development. Using your experience and management skills, you’ll help grow sales while making sure every customer and donor enjoys a welcoming and inclusive shop experience. In this role you will:

• Ensure shop sales performance is maximised, actively seeking ways to improve the shop’s performance on a continuous basis.

• Manage all aspects of stock collection and preparation; ensuring that stock processing levels are sufficient to achieve required shop floor density, encouraging stock donations at all times. Also support our online selling with identifying suitable items and listing on online selling platforms

• Recruit, manage and develop paid colleagues and volunteers within Scope’s HR and operational policies and procedures and build a strong team

• Work collaboratively with the Assistant Shop Manager

About you

We’re looking for someone who has:

• Previous experience as either a Retail Shop Manager, Assistant Manager, or a Supervisor looking to step up, ideally in retail or charity shops.

• Commercially aware and able to spot opportunities

• Be able to lead and support people

• Customer-focused, with a can-do attitude

• A team player with strong work ethic

• Accurate and detail-oriented

• IT literate and numeracy skills

We welcome applications from people with lived experience of disability and from all backgrounds.

Please include examples in your application that show how your skills, experience, and values match the person specification in the job description.

We also ask you to share how you support Scope’s values and contribute to our goal of creating a fair and equal future for disabled people.

Working in Our Shops

Our shops are the face of our retail brand, run by dedicated, creative, and passionate teams. We focus on sustainable fashion, engage with local communities, and lead volunteers to deliver a great experience for colleagues and customers. Funds raised support Scope’s mission of achieving equality for disabled people and their families.

Shop Hours

Scope shops are open every day. Some weekend and Bank Holiday cover is needed.

Full-time: 35 hours per week, five days out of seven

Part-time: Weekly hours on a seven-day rota

Additional information

In line with UK legislation, we are only able to accept applications from individuals aged 18 or over. This is because the role may involve working alone in the shop without other staff present.

You must be eligible to work in the UK to apply for this vacancy. Scope is not able to offer visa sponsorship.

Anonymised applications

We use an anonymised application process to support our commitment to equality, diversity and inclusion.

All applicants must submit an anonymised CV and complete a short online application form.

Our values

Pioneering, Courageous, Connected, Open, Fair.

We trust each other and give colleagues freedom to be creative, push boundaries, and change minds.

Our promise to disabled people

We are proud to be a charity that stands for disability equality. We welcome applications from disabled people and anyone with an impairment, condition, or access need. We want our team to reflect the communities we serve.

As a Disability Confident Leader, we promise to offer an interview to all disabled applicants who meet the essential requirements for the job. To do this, tick the box in your application to say you are applying under the Offer an Interview Scheme (this used to be called the Guaranteed Interview Scheme).

If you need any changes or support during the recruitment process, please email us via our website.

You can also find more details about asking for adjustments at interview on our website.

Important to know

You must meet all the essential requirements listed in the job description.

If lots of people apply, we may need to limit interviews to a fair number of disabled applicants who best meet the criteria.

Equality, Diversity and Inclusion (EDI)

EDI is a priority at Scope. We welcome applications from people of colour and other underrepresented communities. We aim to create a culture where everyone feels they belong, treating all with dignity and respect. As a disability equality charity, accessibility and inclusion come first. We listen, learn and continuously improve.

You can find out more about our approach to Equality, Diversity and Inclusion on the Scope website.

Benefits

• 35 days holiday

• Pay progression at 6 months and 2 years

• Company pension

• Excellent training and career development

• Strong colleague networks (disability, race, LGBTQ+, gender, social mobility, carers, young people)

• Wellbeing incentives, discounted gym membership, cycle-to-work scheme, and more

• Long service awards and employee recognition awards

One in four of us in the UK are disabled and we are a diverse, proud, and vibrant community. We’re here to create an equal future with all disabled people. We campaign to transform attitudes to disability, tackle injustice and inspire action. We are creating a powerful movement of disabled people, allies, organisations and businesses.

Together we will be unstoppable.

How to apply

Please visit our website via the link and apply online

Operational Standards and Performance Manager

Location: Great Horwood, Buckinghamshire / Hybrid working as agreed

Salary: £37,000 - £45,000  DOE

Vacancy Type: Permanent, Full Time

Medical Detection Dogs trains dogs to save lives.

We train specialist dogs to detect the odour of human disease, providing life-saving Medical Alert Assistance Dogs to people with complex health problems across the UK and collaborating with NHS Trusts and other researchers and Universities both in the UK and internationally to advance the early diagnosis of disease.  We have an exciting new opportunity to join this small, but ambitious charity that is a world leader in its specialist, innovative field.

MAIN PURPOSE & SCOPE OF THE ROLE:

The Operational Standards and Performance Manager will lead the development, implementation and continuous improvement of operational standards, quality assurance processes and performance reporting across Medical Detection Dogs. The postholder will help ensure that services, systems and ways of working are consistent, evidence-based, efficient and aligned with the charity’s mission to train dogs to save lives. Working across canine training and client services, the role will oversee the training and development of all operational staff in Training and Partnership Services.

ABOUT THE ROLE:

You will act as the central point for operational standards and performance across Training and Partnership Services, ensuring consistency in how services are delivered, measured and improved.

Working across training and client delivery functions, you will provide oversight of processes, support staff development and ensure that quality and compliance requirements are met.

You will design and embed performance frameworks, using data and insight to inform decision-making and support service improvement.

This role requires strong analytical capability, attention to detail and the ability to influence and support colleagues across a specialist, multi-disciplinary environment.

Responsibilities of the Role:

Operational Standards & Staff Development

• Develop, review and embed operational standards, procedures and service frameworks
• Ensure ways of working and competencies are clearly defined, documented and consistently applied
• Responsible for staff induction, training and ongoing development of operational staff
• Provide coaching and guidance to promote best practice across teams
• Maintain training materials and manuals, ensuring alignment with ADUK / ADI standards
• Promote a culture of learning, accountability and continuous improvement

Quality Assurance & Compliance

• Support ADI accreditation requirements and inspection readiness
• Monitor adherence to operational standards and identify areas for improvement
• Ensure appropriate documentation, record-keeping and process consistency

Performance, Data & Reporting

• Design and implement performance frameworks, KPIs and reporting tools
• Analyse operational data to identify trends, risks and opportunities
• Produce clear, concise reports and performance summaries for the Head of Training and Partnership services
• Provide actionable insights to support service improvement and decision-making

Operational Development & Projects

• Contribute to process redesign and efficiency improvements
• Identify gaps or inefficiencies and recommend practical solutions
• Support wider organisational projects where operational input is required

Essential

• Project management and process improvement experience.
• Experience with KPIs, reporting, and operational processes.
• Strong analytical, organisational, and communication skills.
• High attention to detail and commitment to continuous improvement.
• Confident using Microsoft Office and reporting systems.
• Commitment to the values and mission of Medical Detection Dogs.

Desirable

• Knowledge of puppy training and development.
• Understanding of assistance dog users and their needs.
• Coaching and people development skills.
• Resilient, adaptable, and comfortable in a growing charity environment.

Comfortable working in a growing charity environment

First-stage interviews will take place on Thursday 20th August 2026

To Apply

If you feel you are a suitable candidate and would like to work for Medical Detection Dogs, please do not hesitate to apply.

About The Connection at St Martin’s

We believe that no one should have to sleep rough on London’s streets, and that everyone should get the support they need to find a place to call home. We get to know every person we work with, understanding what they need to recover, helping them build on their strengths, and supporting them to find their own way home. Help us make London a city where no one sleeps rough on our streets.

London’s diversity is its biggest asset and we strive to ensure our workforce reflects London’s diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability.

We particularly encourage applications from candidates with lived experience of homelessness who we believe are an essential asset in our sector.

We are committed to being an inclusive employer and welcome the opportunity to consider flexible working arrangements.

About the Role

We are seeking a day support worker for our high-quality, self-contained accommodation for women who have experienced homelessness and multiple disadvantage. The aim of the service is to provide a therapeutic, trauma and psychologically-informed environment in which women feel safe and can flourish, enabling them to move on into independent, permanent accommodation. The role is located at an 18-bed, 24-hour supported housing service in Clapham.

In this role, you will provide support to all the women, including co-designing and running activities (such as art groups, self-care sessions, nature walks, cooking activities etc.) and accompanying women to appointments. You will work closely with Specialist Support Workers who manage individual resident support and safety plans.

The service and the wider organisation recognise the high levels of trauma that precede and perpetuate homelessness, and the complex, interconnecting needs that develop against this backdrop (including mental and physical health difficulties, substance misuse, brain injury, emotion dysregulation, interpersonal problems, and stigma and exclusion). The service operates as a best-practice, Psychologically Informed Environment (PIE), working in close partnership with homeless mental health experts and includes an in-house psychologist, offering therapeutic input to residents, and support and training to staff. In this role, you will model person-led, psychological, gender, and culturally informed support, will be skilled at building trust and you will be a great team player.

The post holder will undertake 8-hour shifts on a 7-day rota, covering the hours 07:45 am to 20:15 pm. Please be aware that the building has several floors and no lifts.

Due to the nature of this women’s supported housing service and the needs of the residents, this role is open to women only. This is considered to be an occupational requirement under Schedule 9, Part 1 of the Equality Act 2010.

Salary: £30,722 - £35,341 (Scale Points 7 – 17)

Closing Date: Friday 14th August 2026
Interview Date: Friday 21st August 2026

Our Benefits

· 30 days holiday plus bank holidays

· Generous training budget, plus an annual personal training budget

· Enhanced Sick Pay Policy

· Enhanced family friendly policies

· Day off for moving house

· Hybrid working (depending on role requirements)

· Pension – 5% Employer, 3% Employee

· Cycle to Work Scheme

· Season Ticket Loan

· Employee Assistance Programme

· Reward Gateway (access to discount vouchers and cashback at the UK’s favourite retailers)

We are a London Living Wage employer

Location: Manchester (Hybrid working - an expectation of 3-4 days each week in the office or out at external events/meetings)

1st stage interviews: 1st of September (over MS Teams)

2nd stage interviews: 7th of September (face-to-face in our Leeds Centre)

Join The King’s Trust as a Delivery Partnership Development Manager and play a pivotal role in expanding the partnerships that power life-changing opportunities for young people. Sitting at the heart of our Delivery Partnerships team, you will lead the development of high-quality, commercially viable partnerships across priority locations, ensuring we can reach more young people with impactful employability programmes. This is a highly visible role where strategy meets delivery: shaping local partnership plans, unlocking employer and training opportunities, and driving measurable impact at scale.

You will translate strategy into clear, deliverable plans and performance outcomes. Working closely with internal teams and external partners, you will identify growth sectors, build strong employer networks, and develop compelling partnership proposals and agreements. Your work will directly influence how effectively we connect young people to jobs, training and work experience, while maintaining strong standards in safeguarding, compliance, and inclusion.

We’re looking for a commercially minded, purpose-led leader who brings strong stakeholder management, analytical thinking, and the ability to turn insight into action. You will combine partnership development expertise with a genuine passion for supporting young people, alongside the confidence to influence others, deliver on key performance metrics, and produce results in complex environments. This role is ideal for someone who thrives on building relationships, creating opportunities, and driving tangible social impact.

This role will suit someone who:

• Has experience developing partnerships across employers, training providers or sector networks
• Brings strong commercial acumen, with the ability to build proposals, budgets and agreements
• Understands the barriers facing young people and is motivated to create meaningful change
• Is confident working with data, insight and labour market trends to inform decisions

If you want to combine leadership, partnership development and social impact in a role where your work directly improves young people’s futures, this is a powerful opportunity to do exactly that.

What happens next?  

Please submit a CV and Cover Letter that includes your experience, transferable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date. 

Why do we need Delivery Partnership Development Managers? 

Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training.The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives, and we couldn’t do this without the important work of Delivery Partnership Development Managers! 

Perks for working at The Trust! 

• Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year 
• Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
• You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events, etc. 
• In-house learning platform! Develop your skills for your career and your role 
• Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas. 
• Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network). 
• Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave. 
• Interest-free season ticket loans 
• The Trust will contribute 5% of your salary to the Trust Pension Scheme 
• Generous life assurance cover (4 x annual salary) 

Harris Hill are delighted to be working with a fantastic charity to recruit for the Relationship Manager in order to help manage various diverse and exciting accounts within the charity.

In this key position, you will manage a diverse portfolio of high-value donors and collective fund accounts, overseeing financial administration, client communications, and compliance. You’ll play a crucial role in ensuring funds are distributed efficiently and effectively to charities and social enterprises worldwide.

As a Relationship Manager you will:

• Manage and nurture relationships with High-Net-Worth donors and collective fund clients.
• Administer client finances including bookkeeping, reconciliation, cash flow, payments, and donation reporting.
• Ensure compliance with UK charity law and regulatory requirements.
• Liaise with clients, intermediaries, grantees, and third-party service providers.
• Support external communications, events, and networking to grow the organisation’s profile.
• Maintain office systems and provide administrative support as needed.

To be successful, you must have experience:

• Experienced in delivering exceptional service to HNW/UHNW individuals, with a genuine passion for philanthropy.
• Knowledgeable about the charity sector and grant making processes.
• Detail oriented with strong analytical and compliance skills.
• An excellent communicator, confident in both verbal and written forms.
• Organised, proactive, and able to manage multiple priorities in a fast paced environment.
• Skilled in Microsoft Office and comfortable working with sensitive data.
• A collaborative team player with a positive attitude and eagerness to learn.

Salary: Starting salary £32,000 - £40,000 

Contract type:Full-time, permanent

Location- London, hybrid working

Closing date: On rolling basis

Interview: TBC

Recruitment process: Cv and Supporting Statement to

If this sounds like you, then please do get in touch ASAP!

Unfortunately, due to resource capacity, we will only contact candidates that are shortlisted for interview. Therefore if you do not hear from us within 2 weeks of the closing date please note your application has been unsuccessful.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Prostate Cancer Research (PCR) is a research and patient engagement organisation dedicated to creating a future where prostate cancer no longer threatens lives. Through research, innovation, policy & advocacy, and patient empowerment, we work to accelerate breakthroughs in prevention, diagnosis, treatment and care, while ensuring that the benefits of progress reach every community affected by the disease. Our goal is simple: to detect prostate cancer earlier, improve outcomes, reduce inequalities and transform the future of care for all men affected by prostate cancer.

Over the past three years, PCR has won:  

• Fundraising Charity of the Year (Large) at the National Fundraising Awards 2026 
• Excellence in Collaboration and Partnerships for our 'Real Talk' campaign with Ipsen at the PMEA Awards 2025
• Excellence in Healthcare Partnerships at the Communiqué 2025 Awards

We are seeking a strategic, proactive and relationship-focused Senior Corporate Partnerships Manager to lead the growth and delivery of our corporate partnerships’ portfolio. This role sits at the heart of our ambition to expand and diversify corporate income, building high-value, long-term relationships across a range of industries and cementing corporate fundraising as a core income stream for PCR.

PCR is at a key moment with our corporate fundraising activities as we are significantly expanding our engagement with a variety of industries and delivering meaningful strategic partnerships that drive income, raise brand awareness through impact-driven campaigns, and add value to our work through access to relevant services and expertise.

As PCR embarks on its new five-year strategy, this role offers an exciting opportunity to build on existing foundations and lead across the full breadth of corporate engagement – from new business strategy, prospecting and pitching, to developing employee fundraising and awareness activities, managing high-value partnerships, and shaping strategic, multi‑year opportunities.

You will work closely with colleagues in areas such as Marketing & Communications, Events & Community, and Major Donors, and play a central role in identifying cross-team opportunities, leading excellent supporter stewardship and embedding effective partnership management across the charity’s programmes of work. You will be responsible for growing the new business pipeline, developing compelling propositions, managing key corporate relationships and driving cross-team collaboration that enables meaningful engagement and sustained income growth.

The ideal candidate will have proven experience in corporate fundraising or partnership development, with a strong track record of securing and managing corporate partnerships, developing new business pipelines, and building relationships across multiple stakeholders and workstreams. Above all, they will be driven by the opportunity to connect organisations with impactful work that improves outcomes for people affected by prostate cancer.

As part of representing PCR, the role may involve UK-based travel, including attendance at meetings, conferences, briefings, and key industry events.

Key Responsibilities

New Business Development & Pipeline Growth

• Lead the development and delivery of PCR’s corporate new business strategy, identifying, qualifying and prioritising high-value prospects across diverse sectors, including finance, retail, technology, hospitality, manufacturing and professional services.
• Own and manage a structured new business pipeline, ensuring prospects are recorded, stewarded and progressed according to agreed KPIs, income targets and strategic priorities.
• Develop tailored propositions, outreach strategies, cultivation plans and pitch materials that secure interest in Charity of the Year (COTY), strategic partnerships, sponsorship and employee fundraising opportunities.

Corporate Partnership Management & Delivery

• Lead the delivery and account management of high-quality partnership activity across events, campaigns, sponsorships, corporate donations and fundraising initiatives, ensuring partners receive excellent stewardship and clear impact reporting.
• Oversee planning and activation for employee fundraising and engagement activities, working closely with the Events & Community team to maximise partner participation, supporter experience and income.
• Lead the development of proposals, stewardship reports, presentations and corporate-specific content that demonstrate impact, deepen engagement and inspire continued support.
• Establish partnership governance requirements, including creating partnership agreements, managing renewals, tracking financials and reporting progress against milestones.

Cross‑Team Collaboration

• Lead cross-team collaboration with colleagues across PCR to build cohesive supporter journeys, integrated cultivation opportunities and shared approaches to partnership delivery.
• Oversee the development of bespoke fundraising assets, employee engagement materials and corporate-specific supporter journeys.
• Identify potential high‑value prospects within existing public fundraising audiences and internal networks, ensuring warm leads are effectively stewarded.

Corporate Patient Representatives Programme

• Oversee PCR’s growing Corporate Patient Representatives programme, ensuring effective planning, recruitment, scheduling, logistics and feedback processes are in place.
• Ensure high-quality governance, tracking and stewardship of Patient Representatives to strengthen engagement, manage risk and enable sustainable expansion of the programme.

Content Development & Insight Gathering

• Lead the development of corporate-focused case studies and materials, including themes such as workplace health, EDI resource groups, “men’s health in business” and partner-specific stories.
• Use insights from existing and prospective partners to inform product development, partnership offers, event design, stewardship improvements and future income growth.
• Work closely with Marketing & Communications to develop and update PCR’s corporate partnership webpages and create engaging content for social media.

Representing PCR

• Represent the Partnerships Team at corporate meetings, stewarding events, industry networking sessions and cultivation opportunities.
• Help amplify PCR’s mission and vision, contributing to the wider strategy of positioning PCR as a compelling and values‑aligned corporate partner.

Skills and Competencies

Our ideal candidate would have the following:

Experience

• Significant experience leading and managing corporate fundraising activities including relationship development, partnership or supporter engagement.
• Proven experience researching, assessing and converting prospects into new business opportunities.
• Demonstrated experience building and managing relationships internally and with senior external stakeholders, with the confidence to engage new prospects and nurture established corporate contacts.
• Experience leading or overseeing events, campaigns or employee fundraising activities.
• Experience developing pitches, proposals, reports or persuasive written materials that secure new or grow existing partnerships.
• Experience working cross‑functionally – ideally with fundraising, marketing, research and/or programme delivery teams.
• Experience managing income and expenditure budgets and tracking/reporting financials.
• Confident using CRM systems and maintaining accurate, organised records of pipeline activity.
• Confident using Microsoft Office suite, in particular Word, PowerPoint, Excel.
• Understanding of GDPR and UK fundraising regulations.
• Ability to identify and escalate risks, while proactively identifying opportunities for improvement.

Skills

• Excellent verbal and written communication skills, able to build rapport quickly, influence senior stakeholders and adapt messaging for different audiences.
• Confident working independently, using initiative to research areas of work and proactively identify solutions.
• Strong organisational and project management skills, with the ability to balance multiple priorities, deadlines and stakeholder needs.
• Strategic and creative problem-solver, able to identify opportunities, develop compelling propositions and think commercially about partnership value.
• Strong collaborator with the ability to lead work across departments and bring colleagues together around shared partnership opportunities.

Personal Attributes

• Purpose driven, enthusiastic and committed to delivering excellent experiences for corporate partners and supporters.
• Curious, proactive and solution-orientated, with the confidence to take initiative and make sound decisions.
• Values‑led and aligned with PCR’s mission to improve outcomes for people with prostate cancer.
• Comfortable working in a fast‑moving environment with shifting priorities and emerging opportunities.
• Able to work independently, manage competing priorities and lead collaborative work as part of a team.
• Willingness to attend events that occasionally may be outside of typical working hours.
• Willingness and ability to undertake UK travel for meetings, events and cultivation.

Other

• This role requires in-person meetings and attendance at our office in central London. Candidates must be willing to travel into London and attend regular meetings with internal and external stakeholders.

Desirable criteria

• Understanding of the challenges facing people affected by prostate cancer in the UK.
• Ability to use AI tools such as CoPilot to support the initial stages of ideas or concept development.

Benefits of working for PCR

• You will see the difference your work makes straight away, sitting at the heart of our corporate relationships and helping businesses engage across all our activities.
• We take career development and progression seriously, investing in great staff members. Our retention rate is 10x the sector average.
• Budgets follow results. When something works, we invest more, giving you the backing to scale effective and impactful activities.
• We value our people, with flexible working, private BUPA healthcare, a competitive pension, a dedicated training budget, and more.

How To Apply

Please apply by submitting your CV and a short supporting statement (maximum 600 words) outlining why you would like the role and why you think you’d be a good fit, giving examples of previous experience.

There will be a one two-stage interview process. The first interview will be online, and the second will be an in-person interview at our office in London.

For more information about the role, please contact our hiring team at the email provided in the full job description for an informal chat.

For more information about our organisation, visit the Prostate Cancer Research website, the Prostate Progress webpage and the PCR online patient resource, The Infopool.

PCR is an equal opportunity employer committed to diversity and inclusion. We welcome applications from all qualified individuals regardless of their race, gender, disability, religion/belief, sexual orientation, or age.

As our Puppy Coordinator, you will play a vital role in shaping the future of our assistance dog programmes by overseeing the development and welfare of puppies during the early stages of their training journey.  Working closely with volunteer Puppy Socialisers, Foster Carers, Trainers, and Colleagues, you will provide guidance, support, and training to ensure puppies receive the best possible start. You will be responsible for coordinating placements, monitoring their progress, maintaining accurate records and helping volunteers develop the skills and confidence needed to prepare our puppies for advanced assistance dog training. This rewarding role combines relationship building, organisation and a passion for canine welfare, offering the opportunity to make a direct and lasting impact on the lives of both our dogs and the people they will go on to support. 

Previous experience of training dogs using reward-based methods and a full clean driving licence are essential for this job position.

You will be required to be able to commute to our Training Centre based in Sheffield, however this role will require to mainly work in the Derbyshire / Nottinghamshire area.  The role involves working independently so you must be able to show the ability to work alone effectively, prioritise your workload and respond and adapt to the demands of the job entails.

For further criteria please refer to requirements and criteria on our website.  Please note this post requires an enhanced DBS Check and must be submitted prior to starting your employment at Support Dogs. Should you not have an enhanced DBS Check, Support Dogs will apply for one on your behalf but all information to complete a check must be provided ahead of your employment start date.  

Occasional overnight duties and from time-to-time weekend work will be required to both fulfil the role and to assist in the promotion of the Charity or participate in fundraising events. 

Job Description

Reports to: CEO and Board of Trustees

Line management:        none

Checks: Enhanced DBS and two references

Purpose

The Project Manager & Systems Implementation Lead will lead a programme of organisational and systemic change across DATUS, supporting the organisation to move from largely paper-based, informal and inconsistent working practices towards a more structured, reliable and digitally enabled system of operations.

The postholder will work with the CEO, senior managers and the Organisation and Governance Consultant to implement agreed organisational systems, processes and priorities across DATUS. This will include supporting the practical development and day-to-day use of systems such as SharePoint, client records, finance processes, reporting tools, action trackers, governance documents and operational workflows.

The role is focused on turning agreed organisational systems into everyday practice. The postholder will support managers and staff to use systems consistently, identify barriers to implementation, ensure agreed actions are followed through, and escalate risks where systems are not being used or delivery is drifting.

This is a senior implementation role. The postholder will have delegated authority to monitor implementation, challenge drift, request updates, support problem-solving and escalate risks. They will need to work with managers constructively and confidently, without relying on formal line-management authority.

The role does not set the strategic direction of services, replace the authority of service managers, or redefine DATUS’s peer-led model of delivery. Responsibility for service delivery remains with service managers and programme leads. The purpose of this role is to strengthen organisational reliability so that DATUS can grow, evidence its work, meet funder and governance requirements, and protect the integrity of its peer-led approach.

Key Responsibilities

Systems Implementation

• Coordinate the design, testing, implementation, embedding and ongoing improvement of agreed organisational systems, operational frameworks and processes across DATUS.
• Work with the CEO, Organisation and Governance Consultant, senior managers and relevant staff to ensure new systems are practical, usable and aligned with organisational priorities.
• Support the implementation of key systems, including client records, finance processes, SharePoint, reporting tools, action trackers, governance documents and other operational workflows.
• Ensure new systems and applications are properly documented, maintained and managed once implemented.
• Develop practical guidance, templates, processes and tools to support consistent use across the organisation.
• Identify practical barriers to implementation and work with teams to resolve them.

Embedding & Adoption

• Work with Heads of Service, managers and staff to embed agreed systems into everyday practice.
• Ensure staff are trained, supported and confident in using organisational systems.
• Reinforce consistent ways of working across programmes and teams, while recognising the different practical needs of each service.
• Gather feedback from staff and managers to identify what is working, what is not working, and what needs to be improved.
• Support a culture where systems are used to strengthen delivery, accountability and learning, not simply to create paperwork.

Delivery Assurance

• Maintain oversight of agreed organisational priorities, implementation plans, actions and milestones.
• Track progress against agreed deliverables and ensure actions are completed, followed up or escalated where necessary.
• Hold short, structured check-ins with managers and staff responsible for delivery to confirm priorities, review progress, identify barriers and agree next steps.
• Challenge drift constructively where agreed systems are not being used or actions are not progressing.
• Maintain clear action logs, risk logs and implementation trackers so that commitments are visible and followed through.

Organisational Coordination

• Maintain visibility of operational activity across DATUS and support clear communication between leadership and operational teams.
• Help managers and teams understand how their work connects to wider organisational priorities, funder requirements and governance expectations.
• Support coordination across programmes so that systems, reporting and operational processes are aligned rather than fragmented.

Reporting & Escalation

• Provide regular updates to senior leadership on implementation progress, risks, barriers, adoption issues and system effectiveness.
• Escalate issues where delivery is not on track, where risks are not being managed, or where agreed systems are not being used.
• Support clear evidence of progress for internal governance, funders, commissioners and organisational learning.

Performance & Systems Integration

• Work closely with the Performance & Finance Lead to align finance systems, client data systems, KPI reporting and organisational dashboards.
• Ensure systems support accurate, timely and useful data capture, including outcome tracking, pathway reporting and recovery intelligence.
• Support the development of dashboards, reports and practical management information that helps DATUS understand performance and improve delivery.

Policies, Procedures & Governance

• Support the development, implementation and review of organisational policies, procedures and governance frameworks.
• Translate policies into practical processes that staff can understand and use.
• Monitor compliance with agreed processes, identify gaps and support managers to address them.
• Ensure governance documents, templates and procedures are kept organised, accessible and up to date.

Continuous Improvement

• Identify where systems are not working effectively and support practical improvements.
• Work with leadership, managers and staff to refine systems and processes based on evidence and feedback.
• Promote a culture of continuous improvement, follow-through and shared organisational learning.

Person Specification

Qualifications and Training

Essential

• Relevant management, operations, systems implementation, project management or change management qualification, or significant equivalent experience.
• Evidence of using structured project management approaches in practice, including planning, risk management, action tracking, implementation monitoring and review.
• Strong working knowledge of Microsoft 365, including SharePoint or equivalent document management / collaboration systems.

Desirable

• Formal project management qualification or training, such as PRINCE2, APM, Agile, Lean, Scrum or equivalent.
• Training or qualification in change management, business improvement, systems implementation, governance, data management or operational management.
• Training in data protection, information governance, safeguarding systems or quality assurance.

Experience

Essential

• Significant experience leading or coordinating the implementation of organisational systems, processes or operational frameworks across multiple teams.

· Experience leading or significantly supporting the move from paper-based, spreadsheet-based, informal or inconsistent working practices into structured digital systems and agreed organisational workflows.

• Experience implementing or improving systems such as SharePoint, client record systems, CRM systems, finance systems, reporting tools, action trackers or workflow processes.
• Experience tracking organisational priorities, actions, risks, issues and milestones, and ensuring agreed work is completed.
• Experience working across teams where delivery depends on influence, coordination and constructive challenge rather than direct line-management authority.

Desirable

• Experience working in the third sector, health and social care, addiction/recovery, homelessness, mental health, criminal justice, community development or other relational services.
• Experience supporting services with funder, commissioner, quality, audit or compliance reporting.
• Experience working with peer-led, lived-experience-led or community-based models of delivery.

Skills and Knowledge

Essential

• Strong organisational skills, with the ability to create order, track detail and keep multiple workstreams moving.
• Ability to translate organisational priorities into practical systems, workflows, templates and day-to-day routines.
• Strong IT skills, including Microsoft Office, Microsoft 365, operational tracking systems, case management systems, CRM systems and finance systems.
• Ability to identify where systems are failing, where staff are struggling, and where risks are emerging.
• Strong communication skills, including the ability to explain systems clearly to staff with different levels of confidence and technical ability.
• Ability to produce clear written reports, action logs, process notes, implementation plans and senior leadership updates.
• Good understanding of confidentiality, data protection and the importance of accurate records in services working with vulnerable adults.

• Ability to support dashboard development, management information and real-time reporting.
• Understanding of governance, compliance, quality assurance and continuous improvement in a third-sector or public-service environment.

Personal Attributes

Essential

• Organised, structured and methodical, without being rigid or bureaucratic.
• Practical, calm and solution-focused.
• Confident enough to challenge drift, but mature enough to do it constructively.
• Able to work collaboratively without needing formal authority over others.
• Able to simplify complexity rather than create unnecessary process.
• Respectful of peer-led, lived-experience-led and community-based ways of working.
• Non-judgemental, reflective and open to personal change.
• Willing to learn about addiction, recovery, social exclusion and the DATUS peer model

OVERALL PURPOSE OF THE ROLE

The Royal Ballet School is a global centre for performance excellence. Its dual mission is to nurture the best ballet dancers for the main stages of the world and assure the future of classical dance art form. With 90% of our students relying on financial support to attend, philanthropy is fundamental to ensuring the School remains accessible to exceptional talent, regardless of financial circumstances. Through exceptional stewardship of existing supporters and the successful cultivation of new funding partnerships, this role will play a vital part in securing the School's future and enabling the next generation of outstanding dancers to realise their potential. 

SUMMARY OF THE ROLE

As an integral member of the Development Team, the Development Manager will support the growth of our trust and foundation partnerships to fund a number of our core annual programme areas (Student Bursaries, Healthcare, Facilities etc) as well as new projects. The Manager will also lead on research and funding applications to trusts and foundations, while also delivering quality impact reporting across the School’s work.

CONTRACT TERMS

Duration: Fixed-term maternity cover (approximately 12 months) from October 2026

Hours: 35 hours per week, Monday - Friday, with flexible hybrid working

Location: Upper School, Covent Garden, WC2E 9DA, with the option to discuss remote work

Salary: £45,000 per annum

Application closing date: 14 August 2026. Applications will be screened on submission. The School reserves the right to interview and appoint if a suitable candidate is found before the closing date.

MAIN DUTIES

SUPPORTING EXISTING DONOR RELATIONSHIPS

• Maximise income from existing trust and foundation funders by building and maintaining strong relationships, ensuring agreed donor retention and income targets are achieved across designated projects and programme areas
• Steward trust, foundation and corporate funders already or capable of contributing over £100,000 per year by producing high-quality, timely and compelling reports, funding proposals and thank-you communications
• Collaborate with the Development Team to deliver effective donor stewardship through events, communications and year-round engagement activities that strengthen relationships with funders and other key stakeholders.

DEVELOPING NEW DONOR RELATIONSHIPS

• Support members of the Development Team and Centenary working committee, to identify, engage and deliver excellent income and impact for the School
• Work with the Head of Development to research, write and present attractive and compelling fundraising applications and proposals to trusts and companies for core programmes
• Engage key prospect targets through effective and appropriate verbal and written communication. This may range from sharing curated content and short case-studies to producing in-depth project proposals that include detailed financial data and research findings.
• Lead on the creation of Impact data, end of year reporting for core programme outputs and outcomes (showcasing Healthcare, Academic and Artistic performance and more), while ensuring links back to the case for support and the School’s strategic objectives as originally stated. 

WORKING ACROSS INTERNAL DEPARTMENTS AND TEAMS

• Contribute to forecasting and regular reporting, internal planning and budget setting and producing verbal and written reports for senior management as required
• Liaise with relevant departments across the School to gather information for applications and reporting
• Produce and submit quality funding reports to meet deadlines, liaising with relevant teams to ensure funder requirements are met and the evidence base for funding is strengthened. Keep accurate and timely records of approaches, grant opportunities and funds received on our CRM.
• Play an active role within the fundraising team and contribute to the development and creation of strategies and campaigns to increase fundraising through all channels
• To maintain up-to-date knowledge of fundraising regulations, networks, and developments across the sector, advising on best practice in relation to Trusts fundraising.

PERSON SPECIFICATION

Essential Criteria:

• Educated to degree level or equivalent professional experience
• Proven experience securing and managing multi-year grants from trusts and foundations, including raising at least £50,000 annually from grant funders
• Demonstrable success in building and maintaining long-term relationships with trusts, foundations, funders and donors
• Experience researching prospective funders and developing compelling funding applications, reports, updates and other fundraising communications
• Proficient in using fundraising databases, such as Salesforce, to maintain accurate records and support donor management
• Ability to analyse and communicate complex information, data and organisational impact in a clear, persuasive and engaging way
• Strong understanding of fundraising best practice, current sector trends and impact measurement and evaluation
• Excellent IT, data management and administrative skills, with experience handling financial and confidential information
• Highly organised, with the ability to manage multiple priorities, meet tight deadlines and maintain exceptional attention to detail
• Proactive, self-motivated and adaptable, with the ability to respond effectively to changing priorities and opportunities
• Positive and collaborative team player with excellent interpersonal, verbal and written communication skills.

Desirable Criteria:

• Experience of supporting or managing significant fundraising appeals or projects
• Working knowledge of the Adobe Creative Cloud Acrobat, InDesign and Photoshop
• Familiarity with performing arts, education, culture sectors. 

WHY JOIN OUR TEAM AT THE ROYAL BALLET SCHOOL?

• Unique cause with demonstrable impact and global standing as a centre of excellence for student and teacher training
• We are an ambitious and supportive team with opportunities for learning and development
• While most of the team work from our Covent Garden office three days a week, we're open to discussing flexible working arrangements, including remote working, with the right candidate
• Excellent engagement with existing donors with established prospect pipeline
• Close working relationships across the organisation and with collaborative stakeholders
• Generous employee benefits and invitations to watch performances. 

SAFEGUARDING DUTIES & RESPONSIBILITIES:

The School is committed to safeguarding and promoting the welfare of children and young people and recognises that safeguarding and promoting the welfare of children is everyone’s responsibility. The School expects all staff and volunteers to share this commitment to children’s safeguarding and to share this child-centred approach. This approach means that staff must consider, at all times, what is in the best interests of the child. Additionally, the following is expected of all staff:

• To uphold the School’s policies relating to safeguarding and child protection, behaviour, health and safety and all other relevant policies
• To promote and safeguard the welfare of children and young persons for whom you are responsible and come into contact with
• To report any safeguarding concerns using the relevant channels, such as informing the Designated Safeguarding Lead, in a timely and appropriate manner
• To ensure full compliance with all statutory regulations, particularly the most recent Keeping Children Safe in Education, and to communicate concerns to the Designated Safeguarding Lead, other relevant staff of The Royal Ballet School or local children’s services as appropriate.

This job information cannot be all encompassing. It is inevitable over time that the emphasis of the job will change without changing the general character of the job or the level of duties and responsibilities entailed. Consequently, this information will be periodically reviewed, revised and updated in consultation with the post holder to reflect appropriate changes.

We are committed to creating an environment where all our employees feel part of our team and can flourish, regardless of their background. We’re proud to be an inclusive workplace that promotes and values diversity.

ABOUT THE JOB

This is a Home-based role, with occasional travel to London and within our operating areas of Hertfordshire, Buckinghamshire, Slough, Milton Keynes and Luton as required.

To make a full application, please send your CV & one side of A4 covering letter letting us know why you are interested in this position and provide information on any relevant experience that may assist your application. 

For the full job description & recruitment pack, please visit our website.

PURPOSE OF ROLE

Major donors and philanthropists are currently responsible for over a quarter of Caudwell Youth’s annual income – due in part to the generosity of the networks of our founder, John Caudwell.

As Caudwell Youth enters its fourth year, we are seeking a Senior Philanthropy and Corporate Partnerships manager to help us expand beyond our strong founder-led base into a sustainable major donor and corporate supporter portfolio.

Proactive and commercially-minded, you will be confident driving and developing all stages of the major donor and corporate supporter stewardship process. Confidence in engaging in new business research, prospecting, initial meetings and pitches is a must, as you will be responsible for growing our small pipeline of supporters and warm prospects into a long-term income stream.

This is essential to Caudwell Youth’s future sustainability, with corporate partnerships and major donor income currently making up 30% of Caudwell Youth’s annual fundraising income (forecast to be around £450,000 this year).

Our ambition is to increase this revenue stream by around 50% to over £800,000 by 2030, in order to support more at-risk young people from across the UK, as set out in our recently launched strategy, Going National.

This is a role for a self-starter who is excited to drive high value growth and be a key part of Caudwell Youth’s upward trajectory, working within a small but dynamic fundraising team. It offers significant opportunity to shape and lead this area of fundraising as it grows.

You will be an experienced fundraiser with a proven track record of securing major gifts of four, five and six figure gifts, familiarity with managing corporate partnerships and evidence of growing and developing new pipelines and revenue streams.

You will own a significant portion of this income stream, with responsibility for securing new high-value relationships and growing existing supporters.

KEY DUTIES & RESPONSIBILITIES

Operating at a senior level within the fundraising team, this role will take the lead across Caudwell Youth’s philanthropic and corporate giving.

Working closely with the Fundraising Director to drive income growth and strategic development, your key duties will include:

MAJOR DONORS & PHILANTHROPISTS

You will manage a mixed portfolio of existing supporters and warm prospects, while building a pipeline of new high-value opportunities. To do this, you will:

• Take personal responsibility for securing, retaining and growing high-value (four, five and six figure) gifts and philanthropic partnerships, by engaging in detailed prospect research and building contacts with high-net-worth individuals and their intermediaries to create a pipeline of new opportunities.
• Provide a high-quality supporter stewardship experience to Caudwell Youth’s existing major donors and philanthropists and warm prospects, tailoring this to their wishes to create a unique journey for each donor which seeks to deepen their engagement with the charity. This may include:
• Personalised reporting
• Bespoke communications
• Face-to-face meetings and events
• Unique ways to be consulted on and engage with our work
• Opportunities to be recognised.
• Lead on the continued growth, development and stewardship of Caudwell Youth’s Oracles fundraising board in order to maximise its annual revenue.
• Support John Caudwell’s Charity Pioneer with the stewardship of existing and potential Life Changers Circle donors, including through hosting cultivation and network events.

CORPORATE PARTNERSHIPS AND FUNDRAISING

• Develop our corporate support pipeline, seeking to strengthen connections with existing corporate donors. This will include developing partnerships typically in the £10,000 - £100,000+ range through CSR, fundraising and sponsorship opportunities which align with Caudwell Youth’s values.
• Work with major donors and philanthropists, colleagues across the charity, volunteers and other stakeholders and contacts to proactively identify new corporate fundraising opportunities for Caudwell Youth.
• Work on Charity of the Year applications, pitches and proposals in conjunction with the Senior Leadership Team and representatives from volunteering and operations as required.
• Act as an account manager and first point of contact for corporate supporters of Caudwell Youth, coming up with tailored programmes of supporter engagement to maximise their fundraising, increase connection with our cause and engage them in strategic multi-year support partnerships.
• Supported by our Supporter Engagement Coordinator, encourage our corporate donors, major donors and philanthropists to meaningfully engage with our challenge fundraising programme.
• Review our existing Torchrunners model as a means of engaging corporate supporters as a group.

ACROSS THE FUNDRAISING TEAM

• Promote other ways to support Caudwell Youth, including gifts in wills, payroll giving, help in kind, challenge fundraising, charity-wide appeals and campaigns, events and digital content to your network of major donors, philanthropists and corporate supporters as appropriate.
• Work in partnership with the Grants and Impact Lead to develop applications and reporting for family philanthropic trusts where required.
• Work effectively as part of the fundraising team, together seeking ways to enhance and strengthen each others’ activities and diversify our revenue streams as required, including in relation to systems, policies, supporter engagement communications and fundraising events.
• Attend team meetings, personal work reviews and relevant meetings proactively and as a contributor.
• Deputise for your line manager as required in their absence, with support from the rest of the SLT.

ACROSS CAUDWELL YOUTH AND EXTERNALLY

• Work with Caudwell Youth’s operations and volunteering teams to create bespoke and sustainable opportunities for major donors, philanthropists and corporate supporters to engage in our work, while ensuring the needs of the at-risk young people that we support are always put first.
• Collaborate with our communications team to develop compelling copy and content which promotes our corporate fundraising offering and major donor support as required.
• Develop strong collaborative working with the wider teams to maximise income generation, and promote good communication and shared focus

ADMINISTRATION

• Use our CRM database, Beacon, to ensure all activity is properly captured, manage your pipelines, forecast income, track trends and data.
• Provide timely reports internally on performance, informing budget setting and subsequent reforecasts as required

GENERAL

• Behave and communicate in a way that is courteous and professional at all times, including representing the charity professionally to anyone you come into contact with and role modelling appropriate behaviour to colleagues.
• Express and promote equal opportunities and encourage inclusion and involvement.
• Ensure your work is aligned with the vision, mission and values of the charity.
• Ensure your work involves and reflects our young people’s views and voices where appropriate.
• Undertake and identify training as required and take a positive approach to personal development.
• Fulfil the duties and responsibilities of an employee as regards to Health and Safety at Work, including own safety and self-management.
• Undertake any other reasonable tasks deemed necessary as required.

PERSON SPECIFICATION

ON APPOINTMENT, YOU ARE EXPECTED TO HAVE:

• Significant professional knowledge and experience in your specialist area
• The ability to take on substantial responsibility quickly
• Critical and detailed understanding of the specialty.

IN YOUR ROLE YOU WILL BE EXPECTED TO:

• Solve complex problems creatively
• Make judgements requiring analysis and interpretation
• Carry out duties with significant strategic influence
• Lead and line-manage others
• Deputise for your line manager, including handling serious issues, where required.

ESSENTIAL EXPERIENCE, KNOWLEDGE AND SKILLS

• In-depth understanding of major donor and philanthropy fundraising, including a demonstrable track record of managing a portfolio of high value supporters and securing and managing four, five and six-figure gifts.
• Knowledge of corporate fundraising and partnership development, including experience developing and managing corporate partnerships worth £10,000 and upwards.
• Ability to identify, qualify and cultivate high value prospects, with evidence of strong commercial awareness to spot opportunities, grow fundraising income and build new pipelines.
• Understanding of impact-led fundraising and how to communicate charitable outcomes effectively to supporters.
• Exceptional networking and relationship-building skills, with experience developing long-term fundraising plans and tailored donor engagement journeys.
• Excellent written and verbal communication skills for presentations, proposals, pitches, reports and stewardship materials.

ESSENTIAL PERSONAL ATTRIBUTES

• Self-motivated, proactive and comfortable with a high degree of autonomy.
• Entrepreneurial and commercially minded, with good business sense.
• Results-driven, with the ability to translate strategic ideas into tangible action.
• Confident and persuasive when working with senior stakeholders and major donors.
• Resilient and persistent when pursuing new opportunities.
• Strong attention to detail and commitment to quality.
• Possess a passion for making a positive impact on young people's lives.

About The Royal College of Surgeons of Edinburgh

The Royal College of Surgeons of Edinburgh (RCSEd) is an independent membership organisation dedicated to the education, training and advancement of surgeons, dental surgeons, doctors, and various individuals throughout healthcare who are involved in the surgical care of patients. The College has a current membership approaching 33,000 and growing, with members spanning over 100 countries around the world. From our founding in 1505, the College has been committed to the advancement of surgery and driving patient safety standards worldwide. In our 520 year history, there has never been a better time to join the College than now.

Working with us

At the College we aim to embrace views from across the organisation, sharing common goals and values for the betterment of healthcare through the advancement of surgical and dental professionals. We aim to develop teams that are reflective of the needs of our members and maximise the potential of every employee. To reflect the varying needs across the organisation, we offer a range of policies and benefits for our workforce including 42 day annual leave, flexible working practices, enhanced employer pensions contribution and various discounts throughout the College including the Ten Hill Place Hotel, 1505 Café and free entry to Surgeons' Hall Museums.

About the Role

Surgeons' Hall Museum holds a complex medical human remains collection, one of the largest and most significant of its kind in the world. Much of the collection was acquired before modern standards of consent and documentation, and the records that survive were shaped around pathology, diagnosis and the interests of those who assembled the collection rather than the individuals represented within it.

This two year project will improve what the Museum knows about this collection, including the people in it. Working through historic catalogues, medical case notes, College and Museum minutes and archival records, you will investigate origins, acquisition contexts and life histories of these people, and integrate your findings into the Museum's Collections Management System. Your research will inform catalogue records, future interpretation and displays, published listings, and the Museum's preparedness for any future return of collections.

In March 2026, the College’s Trustees approved a new Human Remains in Collections Policy, developed with an expert panel drawn from across the UK and Ireland, committing the Museum to provenance research, transparency, community engagement and readiness for return. This post directly supports the work to put this policy into practice.

You will report to the Curator and be supported by the Museum's Provenance Research Working Group, which brings together colleagues from collections, conservation, archives, learning and senior leadership, including a specialist Human Remains Conservator. This work involves sustained engagement with sensitive and sometimes distressing material, and supervision, peer support and training are built into the post.

In the final six months you will work on site with three Scottish university medical collections in Edinburgh, Glasgow and Aberdeen, reviewing and enhancing their documentation, and will offer short consultancy visits to smaller Scottish museums holding human remains. The project concludes with a publication and a national conference at Surgeons' Hall, sharing the methods and findings across the sector.

The role is based in Edinburgh, with travel to partner institutions in the final phase. Reasonable travel and accommodation costs are met by the project.

Experience, Qualifications and Key Skills

You will be educated to degree level in a relevant discipline, such as history, anthropology, archaeology, medicine, pathology or museum studies, or hold equivalent professional experience, and have proven experience conducting research using historical records, archives or museum collections. You will understand the ethical issues surrounding human remains in museum or academic contexts and be comfortable working with confidential or ethically complex material. You will have experience working with collections databases and digital cataloguing systems such as Axiell or equivalent and be familiar with documentation standards and terminology audits.

You will have excellent analytical and organisational skills, with the ability to manage large volumes of complex data, and the ability to produce high quality written outputs including reports, summaries and catalogue entries. You will be self-motivated, able to plan and carry out independent research, and a clear and confident communicator in both verbal and written formats. Experience of provenance research, knowledge of UK museum policies relating to human remains and repatriation, or experience working with medical, anatomical, ethnographical, or archaeological human remains collections would be advantageous.

This role may particularly appeal to those who want to work on collections of real ethical complexity and see their findings shape policy, practice and public understanding.

Our thanks

This project, Recovering Histories: The McNab Human Remains Provenance Research Project, is made possible by Museums Galleries Scotland and by a generous legacy from John Winton McNab. We are grateful to both for backing work that is complex, long-term and genuinely needed.

How to Apply

To apply, please submit:

• A current CV (maximum two A4 pages); and

• A supporting statement (maximum two A4 pages) outlining your interest in the role and demonstrating how your skills, knowledge and experience meet the requirements of the person specification.