Supporter database manager jobs

Somewhere in West Africa, a mission worker is sitting with a question about their monthly budget. In South Asia, another is preparing to extend their service and needs to understand what that means financially. Every one of our mission workers, serving in around 25 countries, depends on someone back home who understands their situation, knows their name, and helps them navigate the financial realities of life serving in mission.

We’re looking for someone who brings both financial competence and genuine warmth – someone who can manage budgets and reconciliations with accuracy, but who also understands that behind every spreadsheet is a person serving Jesus by making disciples. You’ll be the consistent, trusted point of contact for workers from the moment they join SIM through to when they return home, and every budget review, fund statement, and financial query in between is a chance to make them feel genuinely cared for.

If that sounds like the kind of work that excites you, then we are looking for someone who has experience in bookkeeping and financial management within a small to medium-sized organisation, and who also has experience in a finance customer services role.

Come and join our Team!

Please submit your application by 5pm on Thursday 14th May 2026.

Interviews will be held on Tuesday 19th May.

This is an exciting opportunity to play a pivotal role in growing a major donor programme that directly supports life-changing eye care services in the Holy Land. You will work closely with the Executive Director, UK (EDUK) and senior leadership, including the CEO and Trustees, to contribute to the long-term sustainability of a respected and impactful international charity.

As part of a small, ambitious and collaborative UK team, you will play a major role in shaping and developing the major donor programme, building meaningful relationships with supporters and seeing the tangible impact of your work on patients and communities.

The St John of Jerusalem Eye Hospital Group (SJEHG) is a UK-registered charity delivering expert eye care to the people of the Holy Land, regardless of ethnicity, religion or ability to pay. It operates through two locally-registered charities to provide services in East Jerusalem, the West Bank and Gaza.

Youth Outreach Practitioner – South Yorkshire  

Salary: Up to £32k 

Hours: Full time 

Location: Sheffield or Doncaster

Contract: Permanent 

WE STAND FOR CHILDREN, THEIR CHILDHOODS AND THEIR FUTURES - WILL YOU? 

Around the world hundreds of thousands of children struggle to survive on the streets. In many countries, they have become an accepted issue in society, deprived of access to the most basic services and they experience extreme harm before and during their time on the streets.

Wherever they may be in the world, they face violence, abuse, neglect and exploitation. 

Founded in 1996, Railway Children has dedicated over a quarter of a century to developing outstanding practice and services for street connected children. With projects in the UK, India and Tanzania, we aim to reach these children as soon as they are in danger and intervene before an abuser can.  As we embark on our new strategy to 2030, we have ambitious plans to ensure no child is left behind, wherever we work. 

The role 
We are looking for a Youth Outreach Practitioner for our South Yorkshire team and are keen to receive applications from those living in and around Sheffield or Doncaster.  You’ll be part of a dynamic team delivering Railway Children’s programme in the UK, in partnership with British Transport Police (BTP).  

As a Youth Outreach Practitioner, you’ll play a key role in keeping children safe from harm by engaging in patrols to identify and safeguard young people (aged 10-17) at risk of criminal and sexual exploitation, county lines, missing from home, homelessness or family breakdown.  

You will also work closely with our Youth Practitioner, supporting a number of young people who have been identified or referred for 1-1 direct support.

Both aspects of the role will involve working directly with young people and their families to reduce risks, as well as building strong relationships other social care, Police, third sector agencies and local services in the area.  

Your base would be at Sheffield or Doncaster Railway Station with regular travel between these stations plus Barnsley and Rotherham stations and working across these boroughs. This role does involve working regular unsociable hours including evenings and weekends.   

 About you 

You will have experience of successfully engaging and supporting young people and families as well as working in an outreach or similar setting, in a creative and engaging way with young people with a range of needs and vulnerabilities.    

A relevant qualification in an appropriate discipline in working with children and families, community or youth work or equivalent experience is desirable. Alongside this relevant training in safeguarding and/or issues relevant to vulnerable young people and families is essential.    

You will need to have experience of providing front line support to safeguard some of the most vulnerable young people in the UK.   

Experience of developing productive relationships/partnerships with a variety of organisations such as 3rd sector group, local services and statutory services such a social care to support the needs of vulnerable young people and families is a must.   

A full person specification can be found in the job pack.  

For further information about this post and working for Railway Children, including how to apply, please visit our website.

We welcome and encourage applications from candidates with a diverse range of backgrounds and lived experience. 

Railway Children is committed to safeguarding anyone who comes into contact with us and implements a range of policies to ensure only those suitable to work with vulnerable groups are employed. 

Closing Date: Sunday 10th May at 5pm 
 
1st interviews are scheduled to take place on Wednesday 20th May 2026 
2nd interviews are scheduled to take place on Tuesday 2nd June 2026 

Do a job that is amazing! 

We are looking for people with great energy and motivation to join our Short Breaks service which offers a chance for young people with an additional support needs or disability to have fun and take a break from daily routines, and helps families to enjoy quality time, local activities, and connections with others.

Our holiday and weekend activities give parents and carers a break while providing participants with a safe, welcoming space to have fun and receive the care they need. Our coordinators plan, arrange and deliver a programme of activities shaped around the needs of the young people, making the most of local opportunities, from heritage sites and outdoor adventures, to sports, arts and crafts, cooking, and team challenges. These sessions help children build friendships, grow in confidence, and express themselves in a fun, supportive space.

Family day activities bring families together to create special memories and enjoy time with others who share similar experiences. Coordinators develop and facilitate activity days which involve the whole family and provide opportunities to build friendships and connections with others. Activities take place at outdoor centres, local heritage sites and museums, as well as organised beach days and community centre-based workshops and activities.

Applicants should have relevant experience of working or volunteering with children and young people in education, health or social care, and have exceptional organisational and communication skills. 

Full and part-time positions available, and coordinators are required to work most Saturdays.  In school holiday periods, more activities take place on weekdays (instead of Saturdays), so flexibility is needed. Activities are delivered across Kent, so some travel is required.

It’s essential that applicants have their own car and preferably willing to drive a minibus (full training provided). Immediate start available.

Apply today.

We offer our employees:

· Inclusive values-based environment

· Competitive remuneration package

· Workplace pension scheme

· Generous annual leave entitlement plus bank holidays

· Carers leave

· Opportunities for hybrid working

· Benenden Health Care

· Death in Service Benefit

· Cycle to Work Scheme

· Employee Supported Volunteering scheme

· Development opportunities

· and more

Imago is committed to Safer Recruitment practices, and the post is subject to references and an enhanced Disclosure and Barring Service check.

Please either submit your CV with a short covering note or visit our website for full details.

Imago recognises that many people in our society experience discrimination or lack of opportunity for reasons that are not fair. We aim to create a culture that respects and values each other’s differences, and see these differences as an asset, as they improve our ability to meet the needs of the organisations and people we work with. We proactively seek to increase opportunities for inclusion and celebrate diversity across our organisation and within communities.

Imago recognises its duty to safeguard and promote the welfare of the children, young people and adults at risk who access its services or with whom it comes into contact.

Sight Scotland is Scotland’s leading charity providing specialist care, education and research for people with vision impairment. The charity has been in existence for over 230 years, and offer a variety of services in the community as well as education, transcription into alternative formats and residential care for adults and children. Their vision is of an inclusive Scotland where people of all visual abilities have the opportunity to thrive. To achieve their mission they are looking for a Fundraising Manager focused on trusts and grants who will cultivate a pipeline of opportunities and ensure an excellent funder experience, to provide Sight Scotland with sustainable income.  

The Trusts and Grants Fundraiser is a new role brought in to support with this growing income stream. This is an initial 2 year fixed term contract with the potential to become a permanent position.

The fundraiser will work beneath and with the Fundraising Manager – Trusts to develop trust income. Specifically the post holder will manage the small trust portfolio, support with reporting on KPIs and impact, create engaging cases for support, and support the Manager with various tasks, freeing them up to develop larger, strategic bids.

This role would suit someone who has experience of trusts and grants, either at an officer or fundraiser level, who can demonstrate experience of developing a trust and grants pipeline, creating compelling applications and directly delivering income success.

Application notes

Please download the Candidate Info Pack provided for further information about the role, timelines and next steps.

To progress your application, please contact THINK Recruitment using the details within the Candidate Pack to organise an informal screening call. Please note, we cannot shortlist candidates who have not had a screening call so please allow enough time to have a call before the closing date.

If you need assistance with downloading the pack, please contact the THINK Recruitment team for support.

Closing date for applications: Midnight Tuesday 19th May 2026

Interviews are expected to be held on Thursday 28th May 2026

The Saint John Southworth Catholic Academy Trust is seeking an ambitious early-career professional with excellent organisational skills and a strong interest in community fundraising to join our Development Team as a Community Fundraiser Officer. This is a fantastic opportunity to build and nurture the Trust’s fundraising and engagement goals.

Location: 89 Addison Road, London, W14 8BZ, and other Trust sites across London

Contract Type: Full time, all year round

Salary: £31,980-£33,870

Start Date: 10th August 2026

About the Role

Working closely with the Development Manager and the Development Director, you will play a key role in strengthening relationships with the schools’ communities, supporting fundraising initiatives and delivering engaging communications and events that foster lifelong connections with the Trust and its schools.

Key Responsibilities

• Build meaningful relationships across school communities and alumni networks, bringing people together and inspiring them to support the Trust’s vision
• Lead creative fundraising and engagement initiatives, from community campaigns to reunions and events, helping to drive a vibrant culture of giving
• Boost the Trust’s growth and sustainability by supporting data‑driven fundraising, managing donor stewardship, maintaining accurate customer relationship management (CRM) records and contributing to strong grant proposals

What We Are Looking For

The ideal candidate will be:

• A confident communicator with excellent interpersonal and writing skills who can engage a vast range of stakeholders
• Experienced in relationship management, fundraising or engagement
• Organised, detail-oriented and able to manage multiple projects simultaneously
• Skilled in using CRM systems and digital communication tools
• Passionate about education and community building
• A team player with a proactive and positive approach

 About the Trust

The Saint John Southworth Catholic Academy Trust is a growing family of Catholic schools (primary, secondary and post-16), a registered charity and a trading company committed to providing an outstanding education rooted in faith, aspiration and service.

Our Shared Services Team provides high-quality professional and operational support across the Trust, enabling schools to focus on teaching, learning and pastoral care.

What We Offer

• A supportive and collaborative working environment
• Opportunities for training and development to help you grow in your career
• The chance to contribute to a trust committed to delivering high-quality education and supporting staff wellbeing
• Hybrid working during school holidays
• Access to the Local Government Pension Scheme and generous holiday entitlement

 How to Apply

For further details on the role, please view the Job Description and Person Specification or visit our website to find out more about us.

To apply for this role, please complete the application forms available on our Vacancies webpage.

Closing Date: 5pm on 21st May 2026

Shortlisting Date: 22nd May 2026

Interviews: Week commencing 1st June 2026

The Saint John Southworth Catholic Academy Trust is committed to safeguarding and promoting the welfare of young people. All roles are subject to satisfactory vetting, including an Enhanced DBS check with Children’s Barred List.

This post is exempt from the Rehabilitation of Offenders Act (ROA) 1974. The amendments to the ROA 1974 (Exceptions Order 1975, (amended 2013 and 2020)) provide that when applying for certain jobs, certain spent convictions and cautions are protected and they do not need to be disclosed to employers. If they are disclosed, employers cannot take them into account. Guidance about whether a conviction or caution should be disclosed can be found on the Ministry of Justice website and further information about filtering offences can be found in DBS filtering guide.

Join us in our mission to cultivate an educational environment that inspires growth, respect and academic achievement!

Artsreach is seeking a highly motivated, creative and strategically minded individual to lead all marketing activity and raise the profile of our work across rural Dorset, crafting compelling stories, producing high‑quality digital and print content, managing press and social media, and developing strategies that strengthen audience engagement.

Artsreach is Dorset’s touring arts charity, presenting a programme of professional theatre, dance, music and participatory activity in rural communities of the county. Supported by Dorset Council, Artsreach is also part of Arts Council England’s National Portfolio, and celebrated its 35th Anniversary in 2025. Since the launch of its first programme in March 1990, Artsreach has been committed to working with volunteers across Dorset to overcome the barriers of rural and social isolation by providing communities with access to professional arts events, firmly believing that engagement enriches quality of life

The Marketing & Communications Officer will play a key role in raising the profile of Artsreach. By immersing yourself in our communities, our programme and the stories behind our work, you will create compelling content and build narratives that effectively communicate who we are and the impact we make to audiences, artists, funders and partners.

You will lead the planning and delivery of audience‑focused marketing and communications activity that increases awareness and strengthens engagement. This includes developing clear communications strategies, producing compelling digital and print content, and managing press, social media and other digital platforms.

A key part of the role is storytelling: gathering data, case studies and evidence of impact from across our programmes, and shaping these into accessible, persuasive communications that speak to the needs of our audience, volunteers, supporters and funders. Working closely with the team and our volunteer promoter network, you will ensure that our activity is visible, our messaging is consistent, and our unique contribution to rural communities is clearly understood.

Working within a small team can at times be highly pressurised, so we require someone who can adapt quickly and contribute positively to a supportive and collaborative working culture. This role will suit an individual with strong experience in cultural marketing, who can bring fresh ideas, confidence with digital tools, and a commitment to widening access to the arts across rural communities.

Recruitment: Care Navigator/Social Prescriber at Age UK Redbridge, Barking and Havering

Age UK Redbridge, Barking and Havering are recruiting for:

Care Navigator/Social Prescriber
Salary:  £27,197 per annum pro rata
Hours: up to 35 hours per week (part time options available)

Closing date: Monday 1st June 2026 at 12:00pm
Proposed interview date: Monday 8th June 2026

We are looking for a Care Navigator/Social Prescriber to work as part of the Ageing Well Service across Havering. You will be working as part of a Care Navigation team providing support to Havering residents with multiple long-term conditions, end of life diagnosis and vulnerable isolated older people to achieve the best possible quality of life and independence by enabling them to have maximum support at home, encourage taking up activities, volunteering or increasing social interaction, enabling choices and access to services in the community.

As Care Navigator/Social Prescriber you will work with professionals from health, social care and voluntary sector to increase the reach of the service and achieve best outcomes in reducing social isolation, improving wellbeing and resilience for older people.

You will also be responsible for maintaining client records and support monitoring and service evaluation in a timely and professional manner.

Successful applicants will have experience of working with older people or people with multiple long term conditions in health, social care, voluntary or independent sector, in a paid or voluntary capacity. You will need to be excellent communicator, able to work effectively both one to one and as part of a team. Good computer skills and accurate record keeping are also required. An enhanced DBS Disclosure is required for this post.

To apply: Please check our website for further details and a full application pack

Completed application forms and Equal Opportunities Forms should be returned using the email: admin or alternatively post to Gabby O’Neill, Recruitment, Age UK Redbridge, Barking and Havering, 4th Floor, 103 Cranbrook Road, Ilford, Essex, IG1 4PU.

The Counselling and Outreach Coordinator role is key to SEL Mind's exciting new counselling service for Black residents of Southwark, delivered as part of the wider Southwark Wellbeing Hub. This full-time role will shape the Wellbeing Hub's provision to the Black community, expanding equitable access to culturally-appropriate support. 

As Coordinator, you will provide initial clinical assessments to prospective service users and coordinate a small pool of Trainee Counsellors, expanding future access to Black-led counselling. You'll line manage an Administrator who is responsible for scheduling and other practical elements of the service. You'll also work closely in partnership with community organisations to ensure relevant, de-colonial approaches, including maintaining a delivery partnership with Black Psychotherapy.

The main working site is a community centre in SE5, and the community outreach work involves regular travel across the borough. You will play a vital role in building community trust, ensuring that we are creating routes into the service and continually seeking and implementing feedback.

We are seeking a qualified therapist who is passionate about improving Black people's access to early mental health support. Relationships and partnership working is vital, so you should be able to work independently but collaboratively, to be proactive and show initiative. 

The role will involve:

• Undertaking skilled assessments of client needs and risks, taking into account the nature and complexity of presenting needs and suitability for short-term therapeutic work
• Recruiting and training volunteer Counsellors, ensuring trauma-informed work integrating spirituality and cultural values, using creative therapeutic modalities, and maintaining therapeutic relationships that honour diverse healing approaches
• Maintaining a live engagement strategy and actively reaching out with physical presence to grassroots organisations, faith groups, community centres, cultural associations, and spaces for people experiencing difficult situations including e.g. food banks and advice/advocacy organisations
• Contributing to the development and continuous improvement of the service, bringing recommendations to support the SWH's inclusivity and best practice

This role involves providing culturally specific support to Black clients. Applicants must be able to demonstrate lived experience of, and deep cultural understanding within, Black communities, and the ability to build trust with Black service users.

Successful applicants will be expected to undergo an Enhanced Level Disclosure and Barring Service check.

Closing date: Thursday 7th May (11:59pm)

Likely interview date: Monday 18th May

We encourage early applications as we reserve the right to close the vacancy early if we receive a high number of applications.

About Us

SEL Mind supports people with mental health problems and dementia in the boroughs of Bromley, Greenwich, Lambeth, Lewisham and Southwark. We are proud of our diverse workforce and know that our organisation is made stronger by the variety of backgrounds, experience, and ideas within it. We promote a culture of inclusion and representation, and are working hard to build a workforce that even better reflects the communities we support.

SEL Mind is somewhere that you can be your authentic self without fear of discrimination on the grounds of ethnicity, sexual orientation, disability, neurodivergence, gender, age, lived experience of mental health problems or anything else that’s part of who you are.

Read more about staff benefits and why staff love working here on our website.

The Wellbeing and Lifeskills worker will support residents experiencing mental health pressures, to access cultural sensitive services and develop resilience, coping skills and improve overall wellbeing.

Specific Duties:

• Develop person centred multi-agency support plans. Work to a recovery based aspirations led model.
• Collect baseline information about clients current mental health needs, and record and monitor progress as they engage with the service.
• Provide assertive support to ensure effective engagement to achieve personal goals and aspirations for wellness and enjoyment of life.
• Act as a point of contact for other agencies working with the individual. Plan interventions flexibly to meet individual needs.
• Provide initial advocacy and support to access appropriate services and agencies
• Plan for reduced involvement as the service user gains sustained mental wellbeing and control. Plan for service exits, building in aftercare and rapid return if necessary.
• Support individuals to engage in meaningful activity and facilitate activities such as an LGBT group and healthy eating group. Develop other activities with guidance and input from service users.
• Regularly review barriers to progress, involving other agencies as necessary.
• Provide quarterly statistical information such as demographics and outcomes, for funders and internal use.
• Keep up to date on current treatment models, care philosophy and mental health legislation.
• Deal with general correspondence and enquiries relating to service users and the service. Keep up to date service user records.

About You

You will have experience of working with people experiencing mental ill health, experience of working with and managing risk therapeutically, experience of working in a partnership environment or with other agencies, experience of facilitating groups, setting group objectives and reviewing outcomes, and experience of using data bases to record client need, interventions and progress. You will be able to demonstrate a knowledge of the needs of young migrants and refugees or other chronically excluded groups. You will have knowledge of the range of services available to people with mental health needs or other complex needs. You excellent interpersonal skills and the ability to communicate clearly at all levels abd the ability to plan and organise own workload

Our Organisation

You will work a combination of office, client-home, community, and home-based working. Causeway is a 4-day week employer, so you will work 32 hours over 4 days a week. Causeway is a London living wage employer. You will receive a 6% pension contribution. This is a fixed term contract for 6-9 months to cover maternity leave.

We also offer an employee assistance programme that provides free financial, legal, and mental health advice and support to our employees. We provide core training, and continuous learning and development throughout your career with us. Travel schemes such as cycle to work and travelcard loans are also available.

About the role:

At our Harrow Road Assessment Hub in Westminster, you will work within this short stay service with a multi-disciplinary team setting. This role involves working alongside people to navigate complex situations with empathy, understanding, and consistency. You’ll be supporting clients who have experienced rough sleeping and may be facing multiple disadvantage, often alongside mental ill health and substance use, at a point where the right intervention can change everything.

As a Specialist Multiple Disadvantage Worker, you’ll go beyond traditional support. You’ll use psychologically informed approaches, with a strong focus on harm minimisation, dual diagnosis and recovery, to build trust, unlock engagement and help clients make sense of their experiences. You’ll deliver targeted interventions both one-to-one and through our in-house recovery programme, helping people move from crisis towards stability and longer-term accommodation.

You’ll work at the centre of a fast-paced, multi-agency system, building strong relationships with health, Adult Social Care and specialist services to make sure clients can access and sustain the support they need. Alongside this, you’ll bring specialist knowledge into the team, shaping best practice and strengthening how we respond to complex needs across the service.

This is a role for someone who is confident working with complexity, motivated by impact, and committed to ensuring people are not left stuck in cycles of homelessness, but supported to move forward and rebuild.

About you:

• You bring strong experience working with people experiencing multiple disadvantage, including mental health and substance use, and understand how these needs intersect.
• You’re confident using psychologically informed approaches, including harm minimisation and dual diagnosis, to engage people who may be ambivalent about support.
• You know how to build trust quickly, working in a non-judgemental, strengths-based way while maintaining clear professional boundaries.
• You’re skilled at navigating systems and advocating for clients, working effectively with external services to improve access and outcomes.
• You’re able to manage complexity, using your judgement to prioritise, problem-solve and respond calmly in challenging situations.

About us:

We’re London’s leading homelessness charity – and we get things done.

In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up. 

We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own. 

Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable. 

We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.

Important info:

Closing date: Sunday 10th May at midnight

Interview date: Thursday 21st May online via Microsoft Teams

Please note shortlisted candidates will be required to complete a short psychometric test before being confirmed for interview. 

This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.

Please note applications are reviewed for AI use in application questions. Applications with insufficient/without current right to work or requiring sponsorship will not be accepted for this role. 

Are you passionate about making a real difference in mental health services? Do you have strong leadership skills and a commitment to promoting recovery and wellbeing? If so, we want to hear from you.

We are seeking a Crisis Café Team Coordinator to join our dynamic Journey Recovery Hub, a vital out-of-hours service supporting individuals experiencing mental health crises in Richmond and Kingston.

The Role

As the Crisis Café Team Coordinator, you will work in partnership with a second Crisis Cafe Team Coordinator to:

 •  Lead and coordinate the daily operations of two Crisis Café sites.

 •  Support a dedicated team of staff and volunteers, fostering a welcoming and collaborative environment.

 •  Deliver high-quality, person-centred care that empowers individuals to manage their mental health and avoid crises.

 •  Build strong partnerships with local services, promoting the Café and its impact.

 •  Drive service excellence, identifying areas for improvement and ensuring compliance with best practices.

This role combines casework with operational management, offering an exciting opportunity to develop your leadership skills while making a meaningful impact in the community.

What You’ll Bring

We’re looking for someone who excels in leadership, organisation and communication, with the ability to manage high-intensity environments and complex situations.

Essential Skills and Experience:

 •  Proven ability to support individuals in crisis, helping them develop self-management strategies.

 •  Experience managing small teams and volunteers.

 •  Strong understanding of mental health services and the recovery approach.

 •  Excellent communication and administrative skills. 

Desirable Skills:

 •  Mental Health First Aid or Suicide Prevention training.

 •  Knowledge of national suicide prevention strategies.

 What We Offer

· A supportive and collaborative work environment.

· Opportunities for professional development, including training and supervision.

· The chance to make a tangible difference in the lives of individuals experiencing mental health crises.

· Flexible working

· 25 days annual leave plus bank holidays per year, increasing by 1 day per full year of service (up to a maximum of 30 days) [pro rata]

· Contributory pension

· Bonus 1 day of annual leave per year over the festive period (pro rata)

· Employee Assistance Programme (EAP) which includes free counselling sessions

· Paid time off for medical appointments

· Staff away days and socials

Shifts include evenings and weekends across two locations:

 Hampton Road, Twickenham, TW2 5QB

 Alfriston Centre, 3 Berrylands Road, Surbiton, Kingston, KT5 8RB

Apply Now

If you are ready to lead with compassion, resilience, and strategic insight, apply today to become part of our dedicated team!

We are actively interviewing for this role. 

The successful candidate will need to undergo an Enhanced DBS check.

Richmond Borough Mind is committed to equal opportunities and encourages applications from all backgrounds.

Let’s build a stronger, healthier community together.

Contract: 12-month fixed term maternity cover
Location: London hybrid, a minimum of two days in the office
Reporting to: Head of Corporate Partnerships 
Salary: £45,000 - £47,000 (dependant on experience)
 
About In Kind Direct
 
For nearly 30 years, In Kind Direct has been at the forefront of product redistribution in the UK, ensuring that no one misses out on life’s essentials. Founded by HM The King, we partner with leading brands and retailers to channel everyday goods—hygiene items, household products, toys, clothing and more—to over 6,000 community groups. Every week, we help more than half a million people in need. Yet, poverty and exclusion remain as key challenges within the UK, and we’re on a mission to reach even more people with more products.
 
Our values
 
We work with kindness, togetherness and integrity, driving innovation.
 
The opportunity
 
We are seeking an adaptable, and enthusiastic self-starter with experience in account management or business development to join our dynamic and passionate team. You will have the proven ability to build strong personal relationships and networks, engage and influence senior stakeholders. 

You will be responsible for managing new / current corporate partner organisations to maximise product donations in line with our ambitious five-year strategy. You will be responsible for developing mutually beneficial relationships based on understanding of the “why” and matching that with the benefits of working with In Kind Direct. You will possess commercial hunger, drive, and a desire to deliver results against clear KPI’s. 

Crucially, you will have experience building new partnerships with organisations in several key categories for which you will have ownership. You will be aware of the prospective organisations’ internal and external business drivers, understand their KPI’s and know how to build propositions that excite them. You will be able to demonstrate how you have delivered results within this environment. 
 
Key Responsibilities: 
 
Partner Management: 

• Accountability for the value distributed, engagement, frequency of donation, campaign participation, financial contributions and relevant KPIs of partner portfolio. 
• Protect, nurture and grow relationships with a defined number of existing corporate partners (retail and non-retail), developing persuasive and tailored proposals, progress reports and analysis. 
• Support the shift from surplus donations to planned donations which could be through retailer/sales activations
• Use a tiered approach to prioritise and build deeper relationships, shifting from reactive to proactive planning, and develop joint business plans with priority partners. 
• Work closely with the Marketing and Charity network team to maximise corporate involvement and engagement in the events and content programme. 
• Work with several cross functional teams as required, from ecomm, finance, charity network and operations and customer service teams. 
• Negotiate contracts with corporate partners

 
Business Development 

• To research and identify suitable prospective corporate partners for securing donations of product in line with the charity and network-user needs. 
• Creativity to propose new ideas, and propositions to drive value for In Kind Direct and its network. 
• Creatively utilise In Kind Direct Campaigns, network feedback, research and data points to unlock new conversations, including retailer activations

 
Presentation and Analysis 

• Produce and develop compelling proposals and presentations for a wide range of corporate partnership audiences, from staff to senior executives. 
• Maintain accurate records, analysis & reporting of activity on in-house CRM system. 
• Maintain a strong external profile as an ambassador for the charity, whilst keeping up to date with developments in the Corporate and Charity Sector. 
• Work closely with Head of Corporate Partnerships & Head of Business Development to ensure robust forecasting of corporate accounts including accurate maintenance of product donation and corporate financial pipelines

 
To succeed in this role, you will be able to demonstrate: 

• Relevant commercial experience in sales, account management or relationship management
• Proven ability to deliver results against KPIs and targets
• Experience building strong, collaborative partnerships, including joint planning and delivery against shared objectives
• Confident communicator with excellent written, verbal and presentation skills
• Highly organised, with strong administrative skills and the ability to prioritise a busy workload
• Comfortable working with PowerPoint, Excel and databases/CRMs to produce reports, presentations and insights
• Able to build effective relationships with a wide range of internal and external stakeholders
• Collaborative, adaptable and proactive, with a creative approach to engaging corporate partners
• Passion for change and impact, with a genuine interest in the charity and corporate responsibility sector
• Strong alignment with In Kind Direct’s values of kindness, togetherness, integrity and innovation

 
All training, development and equipment will be provided.

Why In Kind Direct?
As well as having the chance to work in a charity that helps thousands of people each year, our  team benefits include volunteering days, 28 days holiday each year including 3 days between Christmas and New Year, excluding public holidays), an interest-free travel loan, and a generous pension scheme entitlement.  We are an equal opportunity employer and support our team to succeed in their roles through training, adaptations, flexibility in working, access to our Employee Assistance Platform, and a range of policies to support people in their personal, family and care responsibilities. 

We are an accredited Great Place to Work – and have additionally been recognised as a Great Place to Work amongst small Charities and a Great Place to work for Women. 

We seek to challenge discrimination and are committed to our values of kindness, togetherness, integrity, and innovation. We are on an organisational journey to achieving our EDI vision and welcome any questions about our progress and aspirations. 

We especially welcome applications from anyone with lived experience of being on a low income or working with smaller charitable organisations. 

We will meet all reasonable expenses that will support anyone invited to interview to be able to participate. 

If there's anything such as a disability or other circumstance that might affect your ability to take part in any stage of the application or interview process, please don’t hesitate to contact us directly. We’ll do our best to provide any support or adjustments you may need to take part fully and comfortably. Sharing this information will not affect your application in any way.

How to apply
 
The deadline for applying for this role is 9am on the 13th May 2026. We ask all applicants to complete an Equal Opportunities Monitoring form, either through our website or our online application process. 
 
To apply, please submit your CV and a brief supporting statement (max. 500 words) through our online application portal.
 
Applications submitted without a supporting statement may not be considered. 

• 1st stage interviews will take place week commencing 18th May 2026
• 2nd stage interviews will take place week commencing 25th May 2026 and you will be asked to complete a task, full details will be provided

REF-228 252

The Kids Network is a London based children’s charity connecting young people with trained volunteer mentors.

We’re looking for a highly organised, relationship focused School Experience Officer to support our school partnerships strategy and ensure every school has a brilliant experience of our programme.

• Contract: Permanent, full time (35 hours)
• Salary: £28,000 p/a
• Location: London-based
• Reporting to Schools and Partnerships Lead 

We will be holding first round calls on the week commencing Monday 11th May, with the second round interviews taking place Wednesday 20th May. 

ABOUT THE ROLE

We’re looking for a highly organised, relationship focused School Experience Officer to join our Programme Delivery team and support our Schools and Partnerships Leader. This role is central to ensuring that every school we work with receives a consistent, high quality experience of our mentoring programme. 

You’ll manage the day‑to‑day administration of school referrals, support schools to contribute financially to the programme, and help nurture strong, positive relationships with both new and existing school partners. If you’re proactive, detail‑driven and passionate about improving outcomes for children in London, this could be the perfect role for you. 

WHAT YOU’LL DO 

• Manage school referrals from enquiry to mentor match 

• Provide excellent day‑to‑day support to school partners 

• Maintain accurate records on Salesforce 

• Support income generation through proposals, invoices and partner stewardship 

• Coordinate school communications and gather feedback 

• Assist with outreach and partnership development 

BENEFITS

• Flexible working arrangements (mostly working from home, with 1-2 days a week in the office)
• 25 days annual leave entitlement, plus additional day awarded each year (up to five years)
• Option to swap bank holidays for other religious holidays
• Birthdays off
• Two Mental Health “Me Days”
• Volunteering time to mentor with The Kids Network
• Personal development budget
• Team socials
• Working in a value-led organisation, where we share the impact we have on children every day

KEY RESPONSIBILITIES

SCHOOL REFERRALS & ADMINISTRATION

• Manage the day-to-day administration of the referral process, from initial enquiry to a child being matched with a mentor 
• Apply a ‘schools first’, customer service approach by supporting schools to complete referrals accurately and in a timely way, following up proactively to keep pipelines moving 
• Maintain accurate, up-to-date records of all referrals and school interactions on our CRM (Salesforce), flagging any issues to the Schools & Partnerships Leader 
• Responsibility for securing a minimum number of referrals from schools 
• Income Generation Support 
• Support the Schools & Partnerships Leader to secure financial contributions from school partners, including preparing proposals, invoices and contribution agreements 
• Follow the financial procedures for contributions from referral partners and maintain accurate records 
• Help to identify and follow up on income opportunities with existing and prospective school partners 
• Encourage schools to run simple fundraising activities within their communities 

SCHOOL RELATIONSHIPS & EXPEREINCE

• Act as a first point of contact for schools on day-to-day queries, providing a warm, professional and responsive service 
• Coordinate communications with schools throughout the programme cycle, including onboarding, quality assurance check ins and end of programme impact collection from schools 
• Support the delivery team with the smooth handover of referrals, ensuring school partners feel informed and well-supported 
• Gather school feedback and share insights with the Schools & Partnerships Leader to support continuous improvement 
• Building and maintaining internal and external relationships, attending events or actively stewarding our offer with stakeholders 

PARTNERSHIP DEVELOPMENT SUPPORT

• Assist the Schools & Partnerships Leader in identifying and approaching prospective school partners 
• Help to prepare materials for school outreach, including presentations, information packs and email communications 
• Maintain an up-to-date record of prospective and active school partners, supporting the management of the partnership pipeline 
• Identify what’s working well across schools and share best practice 

GENERAL & ADMINISTRATIVE

• Support the Schools & Partnerships Leader with administrative tasks related to school engagement and partnership work 
• Contribute to team meetings and planning processes as required 
• Act in compliance with all organisational policies and procedures, including data protection and GDPR 

ABOUT YOU

PERSONAL SPECIFICATION

• Strong administrative and organisational skills, with excellent attention to detail 
• A natural relationship builder, confident working with schools and communities 
• Clear and confident written and verbal communication skills 
• Ability to manage multiple tasks and deadlines in a busy environment 
• A proactive, can-do approach with the ability to work both independently and as part of a team 
• Comfort working with data and digital systems, including CRM or database tools and communication tools like Slack, Teams and Zoom. 
• Knowledge of the primary school landscape 
• A genuine commitment to The Kids Network's mission and values, and a passion for supporting children and young people 

DESIRABLE

• Experience in an administrative, coordination or customer-facing role 
• Experience of delivering or arranging programmes in either an educational or safeguarding setting 
• Experience of, or a strong interest in, the charity, education or public sector 
• Familiarity with Salesforce or a similar CRM system 
• Some exposure to income generation, sales support or fundraising administration 

To apply please send your CV and a cover letter, no more than two pages about why you are right for this role and why you want to join The Kids Network. Due to the size of the team, we are unfortunately unable to respond to every application.

SAFEGUARDING COMMITMENT

The Kids Network is committed to safeguarding and promoting the welfare of children and expects all staff and volunteers to share this commitment. The successful applicant will be required to go through our safer recruitment processes, including an enhanced DBS check.

EQUITY COMMITMENT

The Kids Network values diversity and inclusion and we have worked to create an application process that is as accessible as possible, however we recognise that there is more we can do especially for applicants who are minoritised in society, have specific accessibility needs and/or experience discrimination. If this is the case we are both happy to discuss better ways to support your candidacy and make this application process as equitable as possible for you.

We are a diverse organisation and welcome everyone, but it is important to note that the intersections of your identity will not increase or affect the amount of labour you are asked to do. If you wish to draw on your own lived experiences that will be both encouraged and supported but it is not nor ever will be a prerequisite of this role. Find out more about our commitment to anti-oppression on our website.