Supporter insight manager jobs

An exciting opportunity to help turn a new national initiative into reality as it moves from planning into delivery. Over the next year, we will be launching a new, national Foundation Degree while building the foundations of a wider programme of work. In the initial phase, this role will focus on working locally with partners and participants in the South West to support recruitment, onboarding and preparation for launch, while also contributing to the wider programme build-out alongside a national team. As delivery begins, the role will transition into ongoing programme management across a cluster of South West delivery centres, leading high-quality delivery, participant experience and programme quality, and helping to build strong, sustainable centres over time.

Job Title: Regional Fundraising Area Manager

Location: Home Based covering the North of England, with frequent travel around the region and the UK including our London office and Teenage Cancer Trust units. 

You will be required to attend fundraising events which may take place in the evenings and/or weekends and may occasionally be in areas with limited public transport options therefore we ask that applicants have access to a vehicle and a valid UK driving licence.

Hours: 35 hours per week                             

Contract type: Permanent

Salary: £46,979 per annum 

What we do: We help young people through cancer

How we work: We’re Determined, United, Spirited and Kind

What we’re looking for:

• Someone with strong knowledge of Community Fundraising. 

• A strategic leader with a proven ability to grow income and inspire teams. 

• Someone with experience of leading, inspiring and managing a regional dispersed fundraising team to deliver and grow income.

• Someone with experience of leading projects that drives efficiency and continuous improvement of fundraising activities. 

How to apply:

You’ll need to register on our portal, complete a short application form and answer questions about your skills and experience in relation to the role. 

Key dates:

Applications by 07 February 2026, 1st stage interviews on 17 February 2026 online and 2nd Stage interviews on 25 February 2026 (location to be decided).

Content Creator & Celebrity Manager

Contract type: 1-year Fixed term contract, 35 hours per week.

Location: London, UK.
UK hybrid working – a minimum of 40 % of working time is spent face-to-face (London office, external meetings or travel). 60/40 hybrid working at WaterAid means roughly three days wherever you work best and two days together in person.

Salary: £48,867 per year with excellent benefits
 

Change starts with water. Change starts with you.

Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that – for everyone, everywhere. Join us, and your energy will help unlock people’s potential and create a fairer future.

About WaterAid

We’re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen.

About the team

The Global Media and Celebrity Team is part of WaterAid's award-winning Communications and Fundraising Directorate. We lead the organisation’s UK and global news and PR strategies, manage media relations for UK and international media outlets and journalists, develop and deliver creative, innovative campaigns, and support other WaterAid global offices with their press and communications.

The talent function ensures we have a portfolio of high profile talent, content creators and influencers to meaningfully drive awareness, raise funds and action for our work.

About the role

The Content Creator & Celebrity Manager, leads WaterAid’s digital talent strategy  to drive and elevate our ambitious communications, fundraising and influencing activities. Aligned with our strategic aims, this role is responsible for identifying, and engaging digital talent and their teams, by bringing their know-how, cultural connections and entrepreneurial flair to deliver impactful results.

In this role, you will:

Lead on delivering a digital talent strategy for WaterAid’s brand, fundraising and political campaigning activities that aligns with the social and digital teams aims:

• Building on the exposure from the #TeamWater campaign in 2025, lead on engaging the YouTube creator community to strategically engage and meaningfully grow our Gen Z audience on the channel.
• Drive and deliver strategic online and offline talent engagement for WaterAid UK organisational priorities, securing talent, creator and influencer support for key communications campaigns and projects
• Lead in developing ideas and implementing new income streams with talent online and on social channels.
• Lead with internal and external stakeholders and help shape decisions around how to progress projects.
• Responsible for strong relationship building and management with talent and their agents, and ensuring they deliver on their commitments.

To be successful, you will need:

• 4 years+ Proven experience of working with high-profile personalities (celebrities and influencers and content creators)
• Experience of creating content for and strategically growing YouTube channels
• Extensive experience in and knowledge of digital marketing and social media – spanning earned, owned, shared and paid
• Established network of media contacts, talent agents, or content creators.
• Proven experience of generating income streams through talent and online engagement activities
• Experience of delivering impactful talent-led activities that achieve earned and shared reach for campaigns across different digital channels.
• In depth technical expertise (for example, in the mechanics of video creation) is not essential. Knowing where to get great content and how to get it seen is.
• Demonstrable creativity to develop new ideas, collaborate with others and spot opportunities for growth.
• Experience of delivering earned and shared reach for campaigns via talent support
• An experienced and confident presenter/negotiator used to dealing with both internal and external clients
• An effective decision maker, and able to ground decisions in what will make most impact towards the achievement of the strategy.
• Proven experience of working with in-house media teams or directly with the media on celebrity opportunities
• Crisis communications, risk management and safeguarding management experience; proven ability to remain calm in challenging situations.
• Experience of managing projects and motivating others and driving change.
• Understanding of diversity, equity, and inclusion practices in communications

Although not essential, we’d prefer you to have:

• Experience working within the non-profit or social impact space.
• Experience in strategic communications in an international, matrix organisation
• Familiarity with fundraising campaigns and donor engagement.

Closing date: Applications close 12PM UK TIME Monday 2 February 2026. Interviews are expected to take place week commencing 9 February 2026.

How to apply: Click Apply to complete the pre-screening questions and upload your CV and cover letter

Can I use Artificial Intelligence (AI) technology in my application?

At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.

Pre‑employment screening

To apply for this role, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to local law and WaterAid’s Safer Recruitment policy. All UK based roles require a basic Disclosure and Barring Service (DBS) check.

Benefits

UK Benefits:

• 36 days’ holiday (including 8 Bank Holidays)
• Option to buy an extra 5 days’ annual leave
• Employer pension contribution up to 10 %
• Flexible and hybrid working arrangements
• Season ticket loan
• Free annual eye tests
• ‘Give as you Earn’ charitable giving scheme
• Enhanced parental leave (maternity, adoption/surrogacy, shared parental and paternity)
• Sabbaticals
• One paid volunteer day each year

As part of our annual leave policy, all employees receive three additional days of annual leave on top of their standard allocation of 25 days. These days are designated to cover the period when our UK office closes between Christmas and New Year, allowing all UK WaterAiders to take a well-deserved break.

These days are automatically scheduled and cannot be changed or moved. Annual leave is accrued based on your start date. If sufficient leave has not been accrued by the time of the closure, the 3 days will be taken as unpaid leave or pro-rated, depending on your circumstances.

Our Global Commitment:

Our people promise

We will work with passion and focus to make sure everyone everywhere has clean water, decent toilets and good hygiene. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to be a place where people feel safe and able to contribute their voice and truly live our values.

Equal Opportunities

We welcome applications from people of all backgrounds, beliefs, customs, traditions, ways of life and status. This includes, but is not limited to, race, ethnicity, caste, colour, gender, language, religion, political or other opinion, national or social origin, property, birth, disability status, neurodiversity, age, marital and family status, sexual orientation and gender identity, health status, place of residence, economic and social situation.

Safeguarding

We are committed to protecting everyone we come into contact with. We have a zero- tolerance approach to abuse of power, privilege or trust across our global work, and to any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. All offers of employment are subject to satisfactory references and appropriate screening checks (which can include counterterrorism, safeguarding and criminal records checks).

Together, we’ll change the world through water.

Join us and be part of the change !

Racing Welfare is the charity that looks after all horse racing’s people, other than jockeys, from the beginnings of their careers through and beyond into retirement.

As Digital Marketing Manager, you will be a key member of Racing Welfare’s Communications team, playing an important role in how the charity communicates with, engages and supports the racing industry.

This is an exciting time to join Racing Welfare as its communications and digital activity continue to evolve. With increasing focus on digital channels, campaigns and content, this role offers the opportunity to shape how Racing Welfare engages its audiences, promotes its services and delivers effective awareness and fundraising communications.

What you’ll do 

• Lead the planning, delivery and evaluation of Racing Welfare’s digital marketing and communications activity across owned digital channels.

• Support the Head of Communications in strengthening engagement, consistency, impact and growth across Racing Welfare’s digital communications.

• Line manage and support the Digital Marketing Assistant, providing development support in a fast-paced communications environment.

• Create and deliver clear, engaging digital content across social media, websites and email, working collaboratively with colleagues across all Racing Welfare's departments.

• Produce high quality marketing materials in house, including campaign assets, promotional materials and event programmes, using Adobe Creative Cloud, InDesign and Canva.

• Manage and develop Racing Welfare’s websites and digital platforms.

• Support awareness campaigns and fundraising activity through well planned, effective digital communications.

• Use insight and performance data to analysis and improve engagement over time.

• Attend welfare, fundraising and industry events where required, to capture content for digital channels.

What you’ll bring 

• Proven experience delivering high quality digital marketing and communications activity across multiple platforms.

• Strong creative and design capability, with experience producing marketing materials and publications.

• Excellent written and verbal communication skills, with strong copywriting ability and attention to detail.

• Experience managing websites, with a good understanding of HTML, plus a working knowledge of SEO and content optimisation.

• Strong knowledge of digital analytics, reporting and performance measurement.

• Ability to work effectively in a fast-paced environment, prioritising competing demands, managing deadlines and adapting to changing priorities.

• Experience of line managing and/or supporting an assistant team member.

• Confidence using Adobe Creative Cloud, ideally including InDesign and Canva.

• Knowledge of, or experience working with, mobile or web-based app platforms is desirable, as is an interest in horseracing and or social welfare.

Racing Welfare is committed to creating a supportive working environment where people feel valued, connected, and able to thrive.

This is an office-based role located in Newmarket, with some travel within the UK required.

The closing date is Friday 30th January. We reserve the right to bring forward the closing date if we receive a large number of suitable applications. Interviews will be held during the week following the closing date.

Salary: £38,000 to £41,500 DOE

You will be offered a competitive salary, employer pension scheme, 25 days annual leave (rising to 28 with long-service) plus bank holidays, flexible working patterns to ensure a healthy work-life balance, life assurance, tickets to almost all race meetings at Jockey Club racecourses, twice-yearly two-day staff training and team building events along with a range of other employee wellbeing initiatives. 

As a group, wellbeing is at the forefront of all we do. We aim to be a leading employer in the industry and make sure everyone at Racing Welfare has the opportunity to thrive.

We strongly believe in being an innovative, diverse, and inclusive organisation and recognise that diversity in all our people will help achieve that purpose and our mission more effectively. We actively encourage and seek applications from a wide diversity of candidates.

Racing Welfare is committed to safeguarding and will always recruit all personnel in line with government guidelines, relevant legislation, and the Charity Commission's best practice guidance.

This post is not exempt from the Rehabilitation of Offenders Act 1974. We only ask applicants to disclose convictions which are not yet spent under the Rehabilitation of Offenders Act 1974.

Racing Welfare’s Safeguarding Statement of Intent can be found on our website.

Racing Welfare is an equal opportunities employer.

£45,000 per annum

12 Month Fixed Term Contract with the potential to become Permanent

Part home/Part office (London) based

UNICEF ensures more of the world’s children are vaccinated, educated and protected than any other organisation. We have done more to influence laws and policies to help protect children than anyone else. We get things done. And we’re not going to stop until the world is a safe place for all our children.

This is a great opportunity to join the UK Committee for UNICEF (UNICEF UK) as Senior Data Analyst. The purpose of this role is to help UNICEF UK’s understanding of the world in which we operate. Specifically, it will derive insight from UUK data sets and build data pipelines and data products to support better decision making. This role will champion an evidence-based decision-making culture and operate in a consultancy style approach. 

Skills

- Strong dashboarding and visualisation skills including Power BI.

- Cloud-based warehouse/data lake infrastructure and tools (AWS, Snowflake, etc.).

- Knowledge of SQL and Python or R.

- Operational knowledge of dbt Cloud.

- Knowledge of predictive models and data for decision making.

Experience

- Experience with combining, transforming, analysing and presenting complex data sets into actionable insights.

- History of introducing new analytical techniques into an organisation.

Act now and visit the website via the apply button to apply online.

Closing date: 9am, Thursday 5 February 2026.

Interview date: Thursday 26 February 2026.

In return, we offer:

· excellent pay and benefits (including flexible working, generous annual leave and pension, big brand discounts and wellbeing tools)

· outstanding training and learning opportunities and the support to flourish in your role

· impressive open plan office space and facilities on the Queen Elizabeth Olympic Park

· an open culture and workplace with colleagues who share our values, enjoy their work and are motivated to do their utmost for children.

· the opportunity to work in a leading children’s organisation making a difference to children around the world

Our application process: We use a system called "Applied" that anonymises your responses and focuses on your actual skills that are relevant to this role. This benefits you by giving you a greater chance of expressing your skills in this objective selection process.

We anticipate most colleagues will work one or two days a week in the office on the Queen Elizabeth Olympic Park in Stratford, East London and the rest of the time from home.  We will happily discuss other flexible options to suit your circumstances.

We particularly welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates, disabled candidates, and from men, because we would like to increase the representation of these groups at this level at UNICEF UK. We want to do this because we know greater diversity will lead to even greater results for children.

UNICEF UK promotes equality, diversity and inclusion in our workplace. We make employment decisions by matching business needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.

We welcome a conversation about your flexible working requirements, personal growth, and promoting a workplace where you can be yourself and achieve success based only on your merit.

The successful candidate will be required to apply for a criminal records check. A criminal record will not necessarily bar you from working with us. This will depend on the nature of the role and the circumstances of your offences.

We only accept online applications as this saves us money, making more funds available for us to help ensure children’s rights.

If you require support in completing the online form or an application form in an alternative format, please contact the Supporter Care line during office hours.

If you do not hear from us within 14 days of the closing date, please assume your application has been unsuccessful on this occasion. Please note that we only provide feedback to shortlisted candidates.

Registered Charity Nos. 1072612 (England and Wales) SC043677 (Scotland)

Responsible to: Youth Services Manager

Hours: Full time 37 hours (Job share considered)

Salary: £27,500

Based: Hybrid (Bedford + one day per week in Q:alliance Head Office, Milton Keynes)

Contract: Fixed term for 2 years, with possibility of extension (subject to funding)

Closing Date: 18th February 2026 at 23:59

Interview Date: Tuesday 3rd March

Context

Q:alliance provides support, information, and representation for LGBTQ+ young people in Bedford, drawing on our wider experience delivering established services across Milton Keynes for the last 50 years.

We have detailed knowledge of the issues and challenges faced by LGBTQ+ individuals and organisations locally, and it is our goal to create more safe spaces and resources to ensure the LGBTQ+ community in Bedford is visible, well represented, and supported.

Scope

This is a newly created role within our Bedford services, delivering Q:alliance’s established youth support model developed in Milton Keynes and shaping pathways and support that respond to local need in Bedford Borough and Central Bedfordshire.

You will manage a one-to-one caseload of support for LGBTQ+ young people, while building relationships with schools and developing a collaborative schools’ network informed by young people’s insights. You will also develop and deliver LGBTQ+ inclusion training for teachers, education staff, and youth workers. This work will contribute to safe, affirming environments that strengthen resilience, wellbeing, and mental health.

You will work closely with the Youth Services Manager and youth teams across our service areas, building on existing Q:alliance provision in Bedford, where a dedicated youth team already leads on LGBTQ+ youth group delivery.

The role includes outreach across Bedfordshire’s urban and rural communities, supporting young people who may experience increased isolation due to limited access to LGBTQ+-affirming spaces.

You will work collaboratively with the Youth Services Manager to agree outreach and engagement targets, contributing to effective monitoring and reporting systems to ensure robust evidence of impact.

What you’ll bring to the team

This role is a key opportunity for Q:alliance to grow our work in Bedford, build local relationships, and better understand and respond to the needs of LGBTQ+ young people across the area. You will play a central role in shaping a new service, reaching young people who may not yet be connected to support, and helping both staff and the board of trustees develop a strong, place-based understanding of LGBTQ+ youth experiences in Bedford.

You will act as a first point of contact for schools, colleges, and youth settings in Bedford, building trusted relationships and establishing a collaborative network of school and college leads. You will share insights gathered through this work with the wider Q:alliance team, helping to strengthen our responses to local need and inform the development and sustainability of services, including future funding.

You will help ensure continuity of support between schools, our support spaces and Q:alliance’s wider youth service provision.

Main Responsibilities

· Networking – Support teachers, education staff and youth workers to access resources, implement inclusive learning environments and provide support for LGBTQ+ young people in their settings. Develop a network of school representatives to provide peer-support on shifting needs, priorities, and situations in a local and national context.

· Data capture and intelligence - Support Q;alliance’s commitment to sustaining a contemporary data and monitoring mechanism, guaranteeing we can deliver thorough evaluations of our services and competent feedback to our funders and stakeholders on the efficacy of our work. Analyse local intelligence directly from LGBTQ+ youth communities and use this to co-produce plans with young people to ensure our youth services are engaging and meeting needs.

· Support, information and empowerment – develop and implement resources for 1:1 education and resilience work with LGBTQ+ young people, provide support and advocacy for young people, ensuring effective signposting to relevant services and collaboration with parents, guardians, teachers and education staff where appropriate.

· Innovation – work with the Youth Services Manager, school representatives and young people to innovate a schools accreditation system that will acknowledge and cultivate schools’ competence to provide safe spaces and support for LGBTQ+ young people.

· Stakeholder and community engagement – Forge and support enduring relationships with key partners, strengthening our commitment to building an alliance of cross-sector compassionate advocates for the LGBTQ+ community in its diverse forms.

· Education – Plan, develop and deliver positive and engaging classroom workshops and school assemblies to a wide range of young people, ensuring key messages are inclusive of diverse perspectives, including those from black and minoritized communities.

· Training - Develop and deliver training for teachers, education staff and youth workers with the aim of improving the wellbeing of LGBTQ+ youth communities and the capacity of those with the power to assist in this endeavour.

Skills and Experience

Expertise

· Experience working with and supporting young people

· Experience of developing and sustaining a network

· Ability to deliver innovative education and training packages, delivery, and evaluation

· Knowledge of the challenges affecting young LGBTQ+ people

· Knowledge of issues affecting young people’s mental health and the skills required to build resilience

· Excellent planning, organisation and administrative skills

· Expertise in safeguarding young people, ensuring welfare of all by following policy and procedures in relation to recognising, recording, and responding to safeguarding concerns and liaising with the Designated Safeguarding Lead

· Ability to observe strict confidentiality at all times with respect to matters concerning young people and the schools, colleges and youth settings in which you support through your role in the developing network

· Capable to respond to a young person in crisis, signposting to appropriate resources and support.

Communication

· A high standard of written English, including an ability to write thorough reports, make referrals to partner agencies, maintain outreach files, and record minutes of forum meetings

· An engaging and charismatic public speaking style with the ability to adapt delivery style dependent on context and audience

· Ability to adopt a positive constructive language style when talking to young people 1:1

· Confidence to communicate with relatives, guardians, social workers and related professionals or advocates of young people

· Knowledge of social media and a recognition of the role it plays in young people’s lives

Behaviours

· Skills in forming constructive working relationships with colleagues and stakeholders at all levels

· Demonstrate an understanding and appreciation of professional boundaries when working with young people and the importance of consistency

· Passionate about equality, the rights of LGBTQ+ people and neurodiversity.

· Evident desire to improve service delivery using co-production initiatives with young people

· An ability to listen with empathy and act compassionately

· Competence to work on own initiative and demonstrate innovation and creative problem solving

· Model conduct essential for successful teams, such as reliability, honesty and courage

Desirable

· Qualifications in youth work, teaching or mental health support

· LGBTQ+ lived experience

Other

· Full driving license and use of own vehicle

· Ability to work flexibly, with occasional evening and weekend working

· Commitment to further personal development and training

· Please note: Enhanced DBS is required for this role

The LGBTQ+ Youth Outreach Practitioner will have responsibility for the following documents.

· Contact Evaluation forms/data capture

· Monthly Outreach Report

· Resource library pertaining to our work with young people

· Network minutes (schools forum)

Apply via our website and complete an application form

Head of Content and Communications

We’re looking for a creative, imaginative and driven leader to be our Head of Content and Communications while the current post-holder is on maternity leave.

Theos is a Christian think tank which seeks a world in which Christian ideas about human flourishing are drawn upon to answer some of the world’s biggest challenges. We stimulate debate about the place of religion in society, challenging and changing ideas through research, commentary and events.

Position: Head of Content and Communications

Location: London / Hybrid

Hours: Part time, four days a week (30 hours)

Salary: £48,000 to £50,000 per annum FTE (£38,400 - £40000 Pro Rata)

Contract: Maternity cover, 12-month fixed term contract

Closing date: 16 February 2026

Interview date: 23 or 24 February 2026 at our offices in London

The Role

This is a rare opportunity to shape how the UK’s leading religion and society think tank tells its story and uses its public voice to have impact. You’ll have a bold and creative vision for our content and communications, leading a committed team to turn the research and big ideas we have about human flourishing into stories, conversations and interventions that go beyond the Westminster bubble. You will be responsible for our diverse communications channels, including our website, digital and social media, and podcasts The Sacred and Reading Our Times.

Playing a key part in the Theos senior leadership team, you’ll be an invaluable voice in steering our vision and strategy. You’ll also blend intellectual curiosity with narrative flair, spotting cultural moments and opportunities, experimenting with types of content, and ensuring Theos is not just part of the debate, but helping to frame it.

About You

We’re looking for a strategic, imaginative communicator with a sharp editorial eye, a feel for public discourse, and a deep interest in how religion continues to shape society.

You will have experience of:

• Creating and implementing a media and communications strategy and desirable experience of contributing to organisational-level strategy
• Gaining cut-through in digital and mainstream media through creative and compelling public engagement activity
• Working in or with mainstream media and through social media channels
• Performance management, motivating, supporting and developing staff
• Networking and building fruitful long-term relationships which deliver organisational objectives
• Manage multiple projects efficiently and to build positive working relationships with colleagues and stakeholders, delivering projects on time and budget

If you have the legal right to work and remain in the UK, Please provide your CV and a 250-word statement that sets out your interest in and suitability for this position.

In Return…

Commitment - As a Christian organisation, the charity believe you have gifts and abilities that are all your own. So they’re willing to explore how what you have might fit what’s needed.

The checklist – There’s no such thing as the perfect candidate. You don't have to tick every box on the job description before you apply!

It's personal - You have a life outside work, and the organisation want you to be able to live it well. So are happy to talk to you about flexible working hours and working from home.

Learn and grow - When you're trained in a new skill, or learn a different perspective, it benefits everyone. The organisation is committed to making it possible for everyone to flourish, with a huge variety of learning resources available.

Together and apart - The charity believe in home working where it’s appropriate, and during lockdown they made that work really well. But know how important it is to meet face to face, too and are committed to making the office an enriching environment, where people are glad to be.

Celebrating difference - Universal acceptance for everyone, everywhere is at the heart of the organisation and it promotes diversity of thought, culture and background. Diversity is valued and this is reflected in the workforce.

Level ground - We want you to bring your best to the application and selection process. If you need any adjustments to be made for that to happen, let us know and we'll be glad to help.

Theos is part of Bible Society and is proud to be an Equal Opportunities Employer. We value diversity and aspire to reflect this in our workforce. We welcome applications from people representing all sections of the community.

You may have experience in roles such as Content, Communications, Content and Communications, Head of Content, Head of Communications, Head of Content and Communications, Director of Content, Director of Communications, Director of Content and Communications.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Job description:

People and Culture Manager

Salary: £40,000 - £42,000

Location: Onsite/Hybrid (minimum Tues-Thurs in the office based in High Wycombe Buckinghamshire)

Reports to: Head of People and Culture

Line management: HR Coordinator

About CSSC;

With a heritage of 100 years, our patron is the Duchess of Gloucester, we are a membership-owned organisation for all civil service and public sector employees in the UK, supported by 1,200 volunteers. We provide opportunities for over 100,000 members, that inspires wellbeing, builds community, and fosters a genuine sense of belonging, earning lifelong loyalty through trust and meaningful connection. We are currently undergoing our 3 year transformation agenda and it’s an exciting time to be part of building our next chapter. About the role

We’re looking for an experienced, hands-on People and Culture Manager to oversee day-to-day HR operations and provide trusted support to managers across the organisation. You’ll have overall responsibility for recruitment, employee relations, payroll oversight and HR policy, while leading and developing a People Coordinator who will support with administration, data and first-line queries.

Key responsibilities

Leadership & HR operations

· Take overall responsibility for the delivery of day-to-day HR services across the organisation.

· Line manage, coach and develop the People Coordinator.

· Ensure HR processes are efficient, consistent and compliant.

Employee relations

· Act as the escalation point for ER matters including performance, absence, grievance and disciplinary cases.

· Support and coach managers on people issues, ensuring fair and consistent practice.

· Oversee the People Coordinator handling first-line queries and low‑risk ER tasks.

Recruitment & onboarding

· Lead end‑to‑end recruitment for vacancies across the business.

· Partner with hiring managers to define roles, adverts and interview processes.

· Oversee onboarding to ensure a positive new starter experience, supported by the People Coordinator.

Payroll & benefits

· Oversee monthly payroll and pension processes ensuring accuracy and deadlines are met.

· Work closely with Finance and the HR Coordinator on submissions and changes.

· Support review and administration of benefits.

Policies, systems & compliance

· Maintain and update HR policies in line with employment legislation.

· Ensure GDPR and confidentiality standards are met.

· Oversee HR data quality and reporting (with delivery handled by the HR Coordinator).

Culture, engagement & development

· Support initiatives that build engagement, wellbeing and retention.

· Coordinate learning and development priorities with managers.

· Contribute to workforce planning and organisational change projects.

Equity, Diversity and Inclusion

· Lead and coordinate the organisation’s approach to EDI (equity, diversity and inclusion)

· Ensure HR policies and practices support fair, inclusive and non-discriminatory outcomes

· Work with leaders and managers to promote inclusive behaviours and challenge bias

· Monitor EDI data and trends and report insights

Skills & experience

· Strong HR generalist background, ideally in a similar role.

· Confident managing ER cases and coaching managers.

· Experience leading or mentoring others

· Good understanding of UK employment law

· Comfortable balancing hands‑on work with strategic input.

· Excellent interpersonal, organisational and problem‑solving skills.

· CIPD Level 5 or equivalent experience.

CSSC is an Equal Opportunities Employer

The above is intended to describe the general content of the role, and the requirements for satisfactory performance in this position. It is not to be construed as an exhaustive statement of the duties, responsibilities, or role requirements. We value diversity at CSSC, and do not discriminate on the basis of ethnicity, religion, race, national origin, gender, sexual orientation, age, marital status, or disability status.

Interviews at CSSC take place in person and virtually as part of our recruitment process. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. If you are selected to move forward in our application process and you have a medical condition or an individual need for adjustment to our process, and you believe it may affect your ability to be at your best, please let the recruitment partner know, so we can consider how best we can support you and make any adjustments that may reasonably be needed.

Job Types: Full-time, Permanent

Work authorisation:

• United Kingdom (required)

Willingness to travel:

• 100% (preferred)

Work Location: In person

Are you a creative communicator ready to use your skills for a meaningful cause? At St Catherine’s Hospice, we’re looking for a Marketing and PR Officer to enhance our marketing efforts, grow our reach, and drive income—so we can continue delivering vital services to those who need us most.

This is an exciting opportunity to be at the heart of a supporter-centric, data-driven approach that raises awareness, engages our community, and shares the powerful stories behind our work. If you’re passionate about delivering communications that inspire action, we want to hear from you.

About the Role

As Marketing and PR Officer, you will:

· Lead PR Efforts: Build relationships with media outlets, develop engaging stories, secure impactful coverage, and manage press releases to elevate our profile.

· Enhance Internal Communications: Ensure staff and volunteers feel informed and inspired through engaging internal updates and on-brand messaging.

· Deliver Marketing Campaigns: Support the implementation and delivery of multi-channel campaigns that build brand awareness, promote our services, and support fundraising goals.

· Use Data for Growth: Analyse campaign performance and apply insights to refine strategies, ensuring continuous improvement and greater reach.

What We’re Looking For

· Experience: Proven success in PR and marketing, including campaign delivery and writing for varied audiences.

· Creativity and Clarity: A talented storyteller with a strong eye for detail and the ability to create content that resonates.

· Organisational Skills: Ability to manage competing demands, meet deadlines, and juggle multiple projects effectively.

· Emotional Intelligence: Sensitivity to the needs of patients and families, with resilience to navigate challenging situations.

· Technical Skills: Proficiency with digital platforms, content management systems, and marketing tools.

Why Join Us?

At St Catherine’s Hospice, your work will directly contribute to providing compassionate care to those who need it most. You’ll join a supportive, purpose-driven team with opportunities to grow professionally while making a tangible impact on our community.

What We Offer

· Competitive salary

· 36 days annual leave (inclusive of bank holidays) and an additional day off on your birthday or nearest working day

· Access to an employee assistance programme with a wealth of wellbeing resources

· Competitive pension scheme

· Life insurance

· Hybrid working opportunities

· On-site free parking

· A chance to use your skills for a cause that makes a difference every day

· Opportunity to work on meaningful, high-impact projects

· A supportive environment that values innovation and creativity

Apply Today Ready to make a real difference? Submit a CV and covering letter by 9th February 2026 at 5pm.

Interviews will take place on 25th February 2026

The Talent Set is thrilled to partner with a leading UK children’s charity to recruit a Senior Individual Giving Executive. This exciting opportunity plays a key role in delivering impactful, multi-channel fundraising campaigns. The successful candidate will manage high-value projects across channels such as digital, direct mail, DRTV, and telemarketing, supporting income growth through regular giving, lotteries, cash appeals, raffles, and more.
This is a fantastic role for someone with strong campaign management experience who’s ready to step up and help shape future planning, guide junior team members, and work collaboratively with a wide range of internal and external stakeholders.
If you're passionate about creating powerful supporter journeys and driving fundraising success, this could be your ideal next step.

Key Responsibilities:

• Plan and manage end-to-end fundraising campaigns across a range of channels including digital, direct mail, DRTV, dialogue, lottery, and raffles—ensuring compliance, timely delivery, and budget management.
• Support strategic development by evaluating campaign performance, contributing insights, and making data-driven recommendations to inform future Individual Giving strategy.
• Oversee campaign budgets, including forecasting, processing invoices, monitoring variances, and supporting the development of annual income and expenditure plans.
• Collaborate with internal and external stakeholders, ensuring campaigns align with brand guidelines, fundraising strategy, and organisational goals.
• Mentor and support junior team members, providing guidance on campaign delivery, professional development, and internal processes.
• Champion continuous improvement, staying up to date with sector trends, contributing to team planning, and actively supporting diversity and inclusion within the organisation.

Person Specification:

• Proven experience managing campaigns across at least two fundraising channels (e.g. face-to-face, telemarketing, direct mail, DRTV, or digital), with strong understanding of creative processes, data segmentation, and campaign evaluation.
• Skilled in setting and monitoring budgets, working to KPIs, analysing campaign performance, and supporting data-driven decision making.
• Ability to plan, prioritise and manage multiple projects simultaneously under pressure, ensuring timely delivery and accuracy in all aspects of campaign delivery.
• Excellent verbal and written communication skills, with experience liaising with internal stakeholders and external suppliers, and ability to give clear, constructive creative feedback.
• Confident using Microsoft Office (especially Word, Excel, Outlook), with analytical and numeracy skills and familiarity with database and data briefing tools.
• Proactive in personal development and supporting others, demonstrating flexibility, team spirit, and problem-solving capabilities in a fast-paced, changing environment.

What’s on Offer:

• Salary circa £30-33k
• Enjoy a healthy work/life balance with a supportive working policy, flexible hours, and travel only when required for essential team meetings or key events.
• Contribute to the planning and development of the charities Individual Giving strategy, with opportunities to shape future campaign direction and innovation.
• Benefit from tailored learning and mentoring opportunities, including overseeing junior team members and collaborating across specialist teams and external partners.
• Be part of a mission-led organisation making a tangible difference across the UK, with values of hope, respect and inclusion at its core.

How to Apply
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.

Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

Job Title :Community Organiser – Thriving Futures

Contract: Part Time FTC for 1 year (may be opportunity for extension) 18.75 hours a week (2.5 days a week)

Reports to: Communities Partnership and Programs 

Salary: £30,500 FTE pro rata £15,000 per annum

Office Location: Lambeth, Brixton – Hybrid

Benefits

26 days annual leave (pro rata) plus bank holidays, hybrid working, pension contribution

Please let us know if you need support, have a reasonable adjustment request or have a question by contacting us.

About Black Thrive Global

We exist to change the odds stacked against Black people by embedding race equity into systemic change so that thriving is not the exception but the norm.

Black Thrive Global evolved from the work of the Black Thrive Lambeth Partnership, which was established in 2016 to address the inequalities that negatively impact the mental health and wellbeing of Black people. Black people’s cumulative exposure to negative experiences and poor outcomes are not unique to Lambeth and Black Thrive Global was founded in 2020 to address the detrimental outcomes for Black people of African and Caribbean descent wherever they may be located.

Black Thrive Lambeth – Communities Workstream Overview

The Communities Workstream sits at the heart of Black Thrive Lambeth’s model and is the primary mechanism through which the organisation remains deeply connected to Black residents across the borough. Covering communities from Waterloo to Central Hill Estate, the workstream focuses on Black adults and their wellbeing, ensuring that lived experience directly informs strategy, systems change, and service design.

This workstream is responsible for building, maintaining, and nurturing relationships at grassroots level—with residents, community leaders, and Black-led organisations doing vital work across Lambeth. It acts as a bridge between community insight and institutional decision-making, ensuring that Black voices are not only heard but embedded within policy and practice.

The Communities Workstream plays a critical role in:

· Creating and holding trusted community spaces for dialogue, healing, and collective action

· Supporting community-led initiatives and amplifying grassroots leadership

· Facilitating co-production between residents and statutory partners

· Translating community priorities into practical recommendations for systems change

The workstream also underpins Black Thrive Lambeth’s strong relationships with Lambeth Council and other statutory partners, providing a credible, community-informed route for collaboration and influence. Through this role, the Communities Workstream ensures Black Thrive Lambeth remains accountable to the people it exists to serve, while driving long-term improvements in wellbeing, equity, and outcomes for Black communities in Lambeth.

Job Description

Role Description

To support the Black Thrive Lambeth Communities workstream in engaging with Black community members in the boroughs of Black Thrive Lambeth.

The long-term ambition of the Communities workstream is to liaise with Black communities and other stakeholders involved in the delivery of Black Thrive’s Thriving Futures – Scaling Systems Change programme. 

The immediate priority for the role is to identify the people and resources that can support the development of the Communities workstream in Lambeth. This role will work closely with those involved in the Black Thrive Thriving Futures programme and will have a wide range of responsibilities from communications activities, event management to research and administration.

1. Support the Black Thrive LambethLocality Lead in delivering the outputs of Black Thrive’s Thriving Futures – Scaling Systems Change programme and other related activities to achieve programme objectives and milestones.

2. Engage and collaborate with Thriving Futures Collective partners across Haringey, Birmingham, Wales, and Scotland, sharing learning and best practices from community project delivery in Lambeth.

3. Build and maintain strong relationships with Black Thrive Lambeth Black communities by designing, managing, and updating databases to support engagement with community members, partners, contractors, and stakeholders.

4. Maintain Black Thrive’s internal systems to ensure the efficient delivery of the Thriving Futures workstream.

5. Work with the Locality Lead to strengthen engagement with the local community and Black-led voluntary sector in Lambeth.

6. Contribute to research and learning by collaborating with the Black Thrive Global Research Institute to aid in collecting and reporting quantitative and qualitative data that informs programme delivery and impact.

7. Organise, facilitate, and present at key events, including locality Community Assemblies, ensuring accurate data collection, analysis, and reporting of participant engagement.

8. Lead on creating engaging content, including blog posts and digital communications, to effectively promote Black Thrive’s work across internal and external channels.

9. Support the Locality Lead with onboarding and engaging new stakeholders in Scotland/Wales; occasional travel may be required.

10.  Ensure compliance with legislation and organisational policies, including equality, safeguarding, health and safety, data protection, and financial governance.

11.  Work flexibly, including occasional evenings and weekends, to support delivery of key events.

12.  Provide programme management support, including monitoring progress against milestones, tracking risks and issues, and ensuring timely delivery of outputs.

13.  Work closely with the Locality Lead to provide programme support across activities, ensuring alignment with overall objectives and effective coordination across localities.

The above is not an exhaustive list of duties, and you will be expected to perform different tasks as necessitated by your changing role within the organisation and the overall business objectives of the organisation.

Personal Specification

Essential

· Minimum of 2 years’ experience working in a community-based role and/or setting.

· At least 2 years’ experience in stakeholder management across different levels of seniority.

· Proficiency in Microsoft Excel and SharePoint (or equivalent platforms).

· Strong commitment to equality, with a solid understanding of the experiences of Black people of African and Caribbean descent and a determination to address the factors that negatively impact their health and wellbeing.

· Excellent communication and interpersonal skills, with the ability to engage effectively with diverse groups.

· Strong organisational skills, attention to detail, and the ability to balance multiple priorities in a high-paced environment.

· Ability to navigate ambiguity and uncertainty while remaining calm under pressure.

· Solutions-focused, resilient, and able to sustain optimism and deliver tangible outcomes in challenging contexts.

Desirable

· Bachelor’s degree or equivalent professional experience.

· Experience in community or voluntary sector work, and/or knowledge of the Lambeth boroughs.

· Experience in event logistics and/or event management.

· Ability to use Canva or another designing platform.

To apply, please submit a CV and a cover letter via CharityJob

Interviews will take place: Thursday 12th February 2026

Are you a commercial, values-led leader, who’s looking for a role that gives you the opportunity to shape ambitious new plans and to deliver real impact to your hospice community? Retail at St Nicholas Hospice Care is more than shops — it’s a vital engine that generates over £1m in unrestricted income every year, helping us to ensure everyone in our communities has support, dignity and choice when facing dying, death and grief.

We are entering an exciting new phase, with ambition to grow our retail offer both on the hight street and online, and we’re looking for an exceptional Head of Retail to lead it.

This is a senior role overseeing our entire retail operation: a network of seven shops across West Suffolk, a growing online presence and a donation centre, all delivering high-quality retail experiences while maximising trading and Gift Aid income. You’ll be a key member of the Income Generation Directorate and the Hospice Leadership Team, giving you the opportunity to shape strategy and drive results that truly matter.

If you’re a commercially minded retail leader who thrives on purpose as much as performance, this is a rare opportunity to make a real impact.

Your role

You will:

• Lead, inspire and develop shop managers, staff and volunteers across multiple sites.
• Drive income growth through clear strategy, strong operational planning and performance management.
• Ensure all retail environments reflect our brand, values and commitment to outstanding customer service.
• Lead stock management, merchandising and donation strategies to maximise return.
• Build strong community engagement and supporter relationships.

What you’ll bring

You’ll have:

• Experience leading multi-site retail operations (charity and/or commercial experience welcomed).
• Strong commercial awareness and a track record of improving performance.
• Excellent leadership skills, with a strong focus on coaching, development and engagement to empower your team to achieve success.
• Sound knowledge of charity retail governance, legal and regulatory requirements.
• Confident communication, planning and problem-solving abilities.

Why join St Nic’s?

We offer:

• The opportunity to work for a brilliant life enhancing local hospice, increasing its income and profile to support more patients and their families.
• A supportive, values-driven working environment.
• Ongoing learning and development opportunities.
• Health Cash Plan and wellbeing programme.
• 25 days’ annual leave, increasing with length of service (up to 29 days).
• Competitive pension plan (up to 8% company contribution).
• Life assurance (2x annual salary).
• Free parking and subsidised on-site bistro.
• The opportunity to work from home 1 to 2 days per week.

We are looking for a creative communications professional with an interest in monitoring, evaluation, and learning (MEL), or vice versa. You will help embed more consistent, robust 

approaches to evidence, learning and communications across the organisation, with the aim of improving service quality and better demonstrating our impact to our community, partners and funders. 

This is a 12-month fixed-term role, with the primary goal of strengthening our communications and supporting our MEL processes across the organisation. There may be potential to extend the contract, depending on organisational needs and funding. 

You will be well supported by the Head of Programmes and Impact and work closely with Programme Managers to support the collection of impact data in meaningful ways — not just to meet funder requirements, but to inform learning and improve delivery. You’ll work closely with our Advocacy, Research and Campaigns manager to support the delivery of strategic communications and will play a key role in communicating our impact - using our branding guidelines - via social media channels, our website and internally. 

This is a great opportunity for someone who is excited about making data meaningful and useful for social justice work and understands the power of communicating impact via visual and social media. You are comfortable working in multicultural and multilingual settings and have a track record of working in MEL or in communications. While we’re looking for someone who can take initiative and contribute from early on, we’ll make sure you have the support you need to get to know our work and succeed in the role.

Key responsibilities

Communications 

• Take a lead on content creation for IRMO’s social media and website, writing engaging, accessible copy and creating engaging visuals suitable for a range of audiences 

• Work with the programmes team to create impactful content communicating impact data and learnings to all IRMO stakeholders

• Support with the management of IRMO’s website

• Helping to build an internal understanding of how effectively evaluating our activities supports the delivery of our communications and wider organisational objectives

Monitoring, Evaluation and Learning 

• Support teams with day-to-day data collection, in line with project and funding requirements.

• Collect qualitative data to generate useful insight and evidence e.g. through interviews or case studies 

• Contribute to funding applications with relevant data and impact evidence.

• Support the coordination of external impact reporting to funders and stakeholders 

• Support quarterly and annual reporting across programme areas 

• Support internal learning processes through participatory evaluations, feedback tools and workshops 

Person specification

Essential 

• Excellent verbal and written communication skills in English and good communication skills in Spanish or Portuguese

• 2+ years experience in a MEL, research or communications role, ideally in a community or non-profit setting

• Strong analytical skills, including experience using digital tools to manage and analyse data such as spreadsheets, databases and survey platforms

• Excellent interpersonal skills – able to work collaboratively, build relationships across teams

• Commitment to IRMO’s values, including anti-racism, anti-oppression, and community-led approaches, and an understanding of the issues facing migrant communities in the UK – particularly Latin Americans

Desirable 

• Experience in using Canva, Adobe tools or similar to design engaging and creative graphics for social media or printed materials

• Experience using CRM systems such as Views, Salesforce or Dynamics 365 

• Experience working with both quantitative and qualitative data to generate learning, demonstrate impact and inform-decision making 

• Experience facilitating learning and reflection processes, supporting services to adapt based on evidence

• Understanding of data protection standards (including GDPR) and ethical MEL or communications practices

We aim at all times to recruit the person most suited to the job and welcome applications from people of all backgrounds. We particularly encourage applications from people who identify as members of minoritised groups, and from Latin Americans and people with lived experience of the immigration and asylum system, to reflect the community we serve. 

Charity People is delighted to be partnering with Brain Research UK to recruit a part time Communications and Digital Manager.

Contract: Permanent, part time role working four days per week, with flexibility to split hours over four or five days
Salary: £40,000 full time equivalent (£32,000 per annum for four days per week)
Location: Hybrid role between home and London office, with ideally two days per week (Monday and Wednesday) in the office at Holborn
Closing date for applications: 9am on Friday 13th February
Interviews: Interviews will be held in person on Wednesday 25th February

As the UK's leading dedicated funder of neurological research, Brain Research UK helps drive breakthroughs that transform lives. Since 1971 the charity has invested over £58 million in pioneering research to improve understanding, diagnosis, and treatment of neurological conditions, enabling people affected to live better, longer lives. With a focused commitment on three critical and underfunded areas - brain tumours, brain and spinal cord injury, and headache and facial pain - the organisation plays a vital role in addressing some of the greatest unmet needs in neuroscience today.

You'll work within a small, dedicated and talented team and will play a central role in shaping how Brain Research UK tells its story; leading the development of high-quality, impact led content that brings research and lived experience together to build support loyalty and increase public engagement and understanding.

The role has real scope for impact and innovation and will work closely with colleagues from across the charity, including the CEO, to build on strong foundations. Core responsibilities within the role will include:

• Lead all digital communications, including website, social media and online campaigns
• Manage and create content for the website, overseeing written, visual and video
• Develop and deliver a planned schedule of communications activity across all channels.
• Develop and maintain a compelling library of supporter stories (written, film and imagery), ensuring appropriate permissions and coverage across key research areas
• Work with colleagues to source, craft and share stories that demonstrate impact and inspire support
• Collaborate with colleagues to translate funded research into clear, engaging stories that show how science changes lives
• Work closely with the fundraising team to optimise digital communications
• Engage with and respond to the organisation's online community in a timely, supportive and professional manner
• Ensure consistent use of brand, tone and values in line with brand guidelines
• Track and analyse digital performance using tools such as Google Analytics and income reports, using insight to continuously improve effectiveness
• Report on how communications activity drives engagement, enquiries, donations and pledges
• Manage relationships with third-party agencies where required, including briefing, objectives and evaluation
• Coordinate corporate communications such as the annual review and impact report

We would love to see applications from candidates with the following skills and experience:

• Previous experience within a communications role within a charity or similar organisation
• Demonstrable experience of leading on storytelling, narrative development or content creation that has driven engagement or fundraising outcomes, with the ability to identify the emotional heart of a story and shape it appropriately for different audiences and channels
• Experience planning and delivering social media content using a structured schedule
• Experience developing e-communications to build loyalty and engagement
• Experience managing website content
• Understanding of online community management and supporter engagement
• Confidence using analytics tools to measure and report on digital performance
• Excellent interpersonal skills and ability to build positive relationships with diverse audiences
• Emotional intelligence and sensitivity when engaging with people affected by medical conditions
• Understanding of how to use video and film across digital channels
• High level of attention to detail and accuracy
• Familiarity with CMS platforms, social media channels (e.g. Instagram, Facebook) and e-marketing tools (e.g. Mailchimp, DotDigital)

If you're interested in hearing more about this opportunity, please send your CV to Alice at Charity People in the first instance. 

Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.