Supporter manager jobs
An exciting opportunity to play an important role in transforming the lives of young people at Jamie’s Farm.We are looking for someone to lead and deliver impactful therapeutic support, helping young people build resilience and thrive.
What is Jamie’s Farm?Jamie’s Farm is a charity that supports young people by combining therapeutic work, farming, and purposeful activities to help them thrive. Through residential visits to our working farms, we provide a nurturing environment where young people can reflect, build confidence, and develop the resilience they need to overcome personal challenges.
Known within the organisation as ‘Therapeutic Coordinator’
More about the role:This is not a formal therapy or counselling position.As Therapeutic Coordinator, you will be at the heart of our programme delivery.You will oversee the therapeutic aspects of up to four visits from schools and similar organisations per month, providing one-on-one support to young people facing significant challenges. Your expertise will guide both individual sessions and group discussions, fostering a safe space for personal growth. Collaborating with visiting staff, you will ensure each young person receives the care they need, both during and after their time on the farm.
Beyond therapeutic sessions, you will create detailed progress reports and contribute to the immersive farm experience, leading walks, evening activities, and mealtime conversations. This hands-on approach will help strengthen relationships with young people, allowing them to feel supported and empowered throughout their journey with us.
About you:We are looking for someone who brings strong lived experience and relational practice to their work with young people, using everyday interactions and shared activity as the basis for support. This is a unique opportunity to join a purpose-driven charity, working in a beautiful rural setting where your impact will be deeply felt.
Please see the full job description, desired experience and employee benefits by exploring our recruitment pack below. Don’t meet every single requirement? We’d still love to hear from you – your unique skills and experience could be just what we’re looking for.
The client requests no contact from agencies or media sales.
Team: Media
Location: Remote with some travel to visit cat centres, approx 1-2 times a month
Work pattern: Monday-Friday, 35 hours per week
Salary: Up to £35,065.63 per year
Contract: 12 month fixed-term contract, potential to go permanent
We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.
Will you join us and make life better for cats?
Responsibilities of our Stories Officer:
- Establish the role of storytelling at Cats Protection, looking for opportunities as well as risk
- Develop and deliver a multi-channel storytelling strategy
- Work closely with colleagues across the organisation to develop new ways of working
- Manage a database of stories and track their usage across Cats Protection
- Write and communicate compelling case studies based upon the stories sourced
- Monitor and evaluate the impact of stories used across campaigns and channels
- Provide support and stewardship for those who share their stories with us
- Support the Media Office with reactive and proactive journalism requests
About the Media team:
Although very much a pan-organisation role, the Stories Officer will work closely with Cats Protection’s Media team. The team plays a critical role in safeguarding and enhancing the charity’s reputation. The team delivers proactive media campaigns, manages high-profile reactive queries, and supports branches and centres with expert communications advice. Working closely with all departments, the team ensures our work and impact are visible on a national stage while upholding best practice in ethical and trauma-informed storytelling.
What we’re looking for in our Stories Officer:
- From a professional communication, journalism or creative writing background
- Experience developing and implementing an organisations storytelling strategy
- Experience building relationships with storytellers
- Understanding of media and fundraising environments
- Skilled in trauma-informed storytelling and working sensitively with vulnerable people
- Strong writing and interviewing skills
- Understanding of what makes a good story/case study
- Ability to manage sensitive content with discretion and empathy
- Strong editorial judgement and understanding of tone, voice, and audience
What we can offer you:
- range of health benefits
- 26 days’ annual leave plus bank holidays, increasing with length of service
- Salary Finance, which empowers you to take control of your financial wellbeing
- and much more, which you can learn about
Application closing date: 30th March 2026
Virtual interview date: 15th, 16th & 17th April
Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.
If successful, your recruitment journey will include:
1. Anonymised application form
2. Video Screening
3. Vitual Interview
Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.
Please email us if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey.
Making a better life for cats, because life is better with cats
The Third Age Trust is seeking to appoint a Training and Volunteering Officer who will work with the Senior Training and Volunteering Officer to support the recruitment, training and management of 400 Trust Volunteers who support the work of the Trust. The role will also provide advice and guidance to staff who work with Trust Volunteers and develop and deliver training online and in person to members who run u3as.
Reporting to the Senior Training and Volunteering Officer this role will work with staff, u3a members and Trust Volunteers. This role will also involve some UK-wide travel, including in person meetings and visiting u3as.
Equal Opportunities Statement
We are proud to be an equal opportunities employer. We value diversity and are committed to creating an inclusive environment for all employees. We welcome applications from people of all backgrounds, cultures, and experiences, and encourage individuals from underrepresented groups to apply.
Reasonable Adjustments
If you require any reasonable adjustments during the recruitment or interview process, please let us know. We will work with you to ensure you have the support you need to participate fully.
Benefits
At Third Age Trust, we’re passionate about helping people in later life to learn and live well—and we want our team to thrive too. Here’s what we offer:
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8% non-contributory pension – we invest in your future.
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25 days annual leave (plus potential extra days off at Christmas).
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Hybrid working – flexibility to balance work and life.
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Regular staff social activities – because connection matters.
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Access to an Employee Assistance Programme (EAP) – for wellbeing and support.
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Regular training and development opportunities – to help you grow.
Join us and be part of a team that makes a real difference.
The client requests no contact from agencies or media sales.
About the role:
This Best Companies Top 50 mid-sized company and Top 10 Charity is looking to appoint an Operations Manager (Facilities/IT and Fleet) who will be responsible for the efficient operations and security of Rainbow Trust’s offices, operations contracts, vehicle fleet management and core IT infrastructure.
Reporting to the Director of Finance & Operations, you will organise and manage the activities and contracts that facilitate the smooth running of the organisation, including the management of our facilities contracts and leases for our head office in Surrey and our nine regional offices, and managing our IT systems contracts to ensure the reliability and security of our IT infrastructure.
Managing the central administration budget, as well as our leased fleet of 80 vehicles with the support of the Fleet Administrator, you will develop efficient office procedures, project manage relocations and lead on the negotiation and management of all relevant third-party contracts.
This is a broad ranging role which requires excellent organisation, project management, contract negotiation and relationship management skills.
What we’re looking for:
- A systematic and effective problem solver – you are self-disciplined and analytical and you thrive on providing solutions, delivering high standards, and are skilled in appropriately tailoring your output to a range of different stakeholders for decision-making.
- A self-disciplined multi-tasker who is able to work independently and at a fast pace to meet deadlines – you are someone who perseveres and ensures close follow-up of delegated tasks to deliver consistently high-quality work through to completion.
- A strong verbal and written communicator with a high level of attention to detail – you’re a quick decision maker, who operates well within a defined area of control, basing your decisions on policy and procedures.
- You build strong working relationships both internally and externally – you are driven to achieve results and have the ability to train and support others to make correct decisions
- You work well within established systems, standards and procedures – you are accurate, highly numerate with excellent Excel skills and make fact-based and solution orientated decisions.
Applications will be particularly welcome from those who have demonstrable experience of negotiating and managing contracts and budgets including IT contracts, and knowledge or experience of cyber security.
What we offer:
We are a Best Companies Two-Star rated organisation, an outstanding place to work! We have a range of fantastic benefits that we offer our employees, this includes:
- Flexible working hours to balance home and working life
- Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand
- Company car for front line care posts
- 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)
- Time off in Lieu
- Access to the Blue Light Card Scheme, and other rewards and discounts
- Bike to work, season ticket loan and payroll giving schemes
- A recommend a friend recruitment bonus scheme
- Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year
- Pension scheme where we contribute 5% of your salary and you contribute at least 3%
- The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping
- Robust training and development programmes to support your learning and growth
If you’d like to find out more about these benefits and working with us, click here. More information can also be found in our Candidate Pack.
About us:
Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.
How to apply:
Please send your CV and a covering letter highlighting why your application meets the criteria for the role and should be considered above others to us via the link.
Please disclose in your covering letter if you have used AI for any part of your job application.
Interviews will take place at our Head Office in Leatherhead. We will only contact those applicants who have been successful. If you require any adjustments during the interview process, please let us know.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.
An enhanced DBS disclosure will be required for this post.
Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.
Rainbow Trust is an equal opportunities employer, and we welcome applications from all backgrounds.
In this exciting role you will be responsible for researching, cultivating and managing a portfolio of Trusts and Foundations at all levels, including those which have the potential to make grants up to and above 7 figures.
Sitting in the Philanthropy Team of four, the team works really well together, both jointly and individually, with a focus on proactivity and ample autonomy. They have been very successful over the past few years in hitting targets and now theyre excited to be recruiting for a fourth team member.
Their ethos is a relationship development approach to fundraising and youll find plenty of support for a values-based approach to income generation within the team.
The role is hybrid with two days a week in the London office.
The charity
A national hospice charity fighting to ensure support is available to all who are in need of it. Benefits include pension, life assurance, health scheme and 25 days holiday
The Role
Lead the development and delivery of the Philanthropy strategy for Trusts & Foundations Develop and manage a portfolio of Trusts and Foundations to develop a sustainable income base for the charity
Support the Philanthropy teams fundraising strategy through creative thinking, problem-solving, and the maintenance and use of CRM databases.
Use networks, relationships and knowledge to generate income from Trusts and high value sources by identifying connections and new funding opportunities.
The Candidate
Proven track record of raising significant (e.g. six figures plus) single and multi-year gifts from Trusts and Grant makers.
Experience of developing and writing compelling applications bids and cases for support
Experience of successfully researching and building short, medium and long term funder pipelines to meet financial targets.
Experience of effective and supportive line management
IMPORTANT NOTE
Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.
We apologise that we cannot contact everybody in person but thank you in advance for your interest.
Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
Sahir has been on an incredible journey over the past four years. We have grown, strengthened our services and deepened our roots in the communities we serve. We are proud of what has been achieved and excited about what comes next.
Our CEO is stepping on to their next chapter, and we are taking the time to recruit the right permanent leader for what comes next at Sahir. In the meantime, we are looking for an Interim Chief Executive to help keep things steady, support the team and maintain the momentum we have built.
We are looking for someone who leads with empathy and compassion, works in partnership and brings the confidence and drive to support the organisation through a period of change.
About Us
Sahir is the oldest continuously operating LGBTQ+ charity in the Liverpool City Region. We are dedicated to fostering a brighter, healthier future for our communities.
We provide practical and emotional support, camaraderie and connection to:
· LGBTQ+ people
· People living with or affected by HIV
We actively confront injustice, combat discrimination and address inequalities. Through advocacy, partnerships and service delivery, we work to create a fairer and more equitable society for the people we serve. Our work is insight led and co-developed with our communities.
About the Role
This is a key interim leadership role focused on stability, continuity and care for Sahir during a period of transition.
The Interim Chief Executive will work closely with the Board, staff and partners to ensure Sahir continues to deliver safe, effective and person-centred services, maintains strong relationships and remains financially and operationally secure.
The role is not about changing direction. It is about protecting what has been built, supporting the team and helping Sahir move confidently towards the appointment of its next permanent CEO.
What We Are Looking For
We are seeking a senior leader who brings:
· Significant leadership experience in the voluntary, community, health, social care or equalities sector.
· Experience working with a Board of Trustees and supporting good governance.
· Strong financial oversight and organisational management experience.
· A calm, steady and values led leadership style.
· The ability to lead people well through transition and uncertainty.
· Strong relationship building skills and a partnership approach.
· Knowledge of issues affecting LGBTQ+ communities, people living with HIV and people seeking asylum is highly desirable.
What It Is Like to Work at Sahir
We want people to enjoy working at Sahir and to feel supported, valued and able to thrive. As a health and wellbeing charity, we place strong emphasis on staff wellbeing, reflective practice and work life balance.
We offer a friendly, inclusive and supportive working environment built on trust, openness and shared purpose.
Equality, Inclusion and Accessibility
Sahir is committed to equality, diversity and inclusion. We welcome applications from all suitably qualified candidates regardless of race, ethnicity, gender identity, disability, religion or belief, sexual orientation or age.
Lived experience is valued at Sahir, but it is not a requirement. We are interested in people who share our values and want to contribute positively to our communities.
You do not need to meet every requirement listed to apply. If you feel aligned with our values and excited by the role, we encourage you to apply.
We are happy to discuss reasonable adjustments at any stage of the recruitment process.
Sahir stands as the oldest LGBTQ+ charity in the Liverpool City Region. We’re also a proud support organisation for people living with HIV.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you looking to take the next step in your HR career? Do you want hands-on experience in employee relations and the opportunity to grow within a supportive, highly skilled HR team? If so, this could be the perfect role for you.
Employee Relations Assistant
Reference: FEB20264403
Location: This role can be worked primarily from home, Flexible in UK
Contract: Fixed until 31st December 2027
Hours: Full Time, 37.5 hours per week
Salary: £30,075.00 - £32,108.00 Per Annum
Benefits: Holidays, Pension and Life Assurance
The Employee Relations Team is a vital part of our HR department, supporting managers across the organisation with matters including conduct, capability, absence, redundancy and a wide range of other employee relations topics. We are now looking for an Employee Relations Assistant to support our Advisers while also developing your own skills and responsibilities.
This is an ideal role for someone currently working in HR administration or HR support, who is working towards (or already has) a professional HR qualification-ideally CIPD Level 5-and is keen to gain deeper ER experience.
What you’ll be doing
In this position you will work closely with our experienced team of eight Employee Relations Advisers. You’ll gain exposure to a wide range of ER activities, take part in case discussions, and gradually take ownership of less complex matters.
Your responsibilities will include:
Employee Relations Support
- Acting as the first point of contact for employee relations, policy and contractual queries.
- Supporting and coaching managers through first stage queries and HR processes.
- Attending ER meetings alongside advisers and contributing to case discussions.
- Applying HR policies and procedures with accuracy and confidence.
HR Operations
- Assisting advisers with case preparation and documentation.
- Maintaining and updating employee records.
- Providing advice on terms and conditions of employment.
Project Work
- Contributing to HR and operational projects as required, including policy development and process improvement.
What you’ll bring
We’re looking for someone who is eager to learn, confident in supporting others, and keen to build a solid foundation in employee relations.
Essential skills & experience:
- Experience in an HR Administrator, HR Assistant or HR Coordinator role.
- Confidence in advising managers on HR procedures and basic ER issues.
- Strong organisation and attention to detail.
- Excellent interpersonal and communication skills.
- Competent user of MS Office and HR systems.
- CIPD Level 3 (or equivalent) and ideally working towards Level 5.
- A basic understanding of employment law principles and developments.
What we offer
- Clear progression pathways and ongoing professional development.
- Regular check-ins, shadowing opportunities and hands-on ER learning.
- Exposure to a wide range of HR activities, projects and policy work.
- A collaborative, supportive HR team where your growth is a priority
Additional Information:
This is a Contract until 31/12/27, Full Time role for 37.5 hours per week.
Closing date: 23:59, Tuesday, 31st March 2026
We are looking to conduct interviews for this position as soon as we see good applications, so please don't delay.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application.
As part of this application process you will be asked to provide a copy of your CV and complete an application form including evidence on how you meet the skills, knowledge, and experience listed above.
If you wish to provide a cover letter with your application, please include this at the end of your CV document upload.
Contact us to discuss any additional support you may need to complete your application.
No agencies please.
The RSPB brings people together – people like you – to protect the things that matter to us all.

Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Mary’s Meals is a global movement supported by people from all walks of life and we are focused on one goal – that every child receives a nutritious daily meal in a place of education. We offer more than just a career, we offer the opportunity to support our global movement in a dynamic and inclusive environment with a real focus on personal development.
We are delighted to be recruiting for Head of Northern Ireland to be the senior ambassador and strategic leader for Mary’s Meals across Northern Ireland. This role is remote however we require candidates to be based in Northern Ireland.
While playing a key role within the wider Development Directorate, you will guide how Mary’s Meals is seen, understood, and felt in Northern Ireland – shaping our public profile, driving sustained income growth, and building the partnerships and grassroots energy needed to grow our movement.
Key responsibilities include:
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Working cross-directorate to create and deliver a fundraising growth strategy for Northern Ireland, rooted in regional insight, cultural understanding, and community needs, and aligned with the global and national strategy.
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Working with the Communications team, shape a clear and compelling narrative, respecting the nation’s strong identity.
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Identify emerging opportunities across Northern Ireland, including diocesan networks, local relationships, and regional giving patterns, adjusting plans quickly to drive maximum impact.
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Serve as the senior MMUK representative in Northern Ireland, ensuring activity aligns with the national organisational strategy.
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Act as the leading spokesperson for Mary’s Meals in Northern Ireland, representing the charity to churches, schools, local authorities, individuals, universities, and community or business networks.
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Spend focused time externally; networking, nurturing partnerships and driving growth through representing the charity at events, meetings, faith gatherings, conferences, and civic forums.
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Proactively cultivate, pursue, and develop fundraising opportunities via networking and outreach with the aim of securing support for our school feeding programme.
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Develop and maintain a robust national growth pipeline, ensuring proactive identification, cultivation, conversion, and stewardship of opportunities.
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Significant focus on the growth and development of new Volunteer Fundraising Groups in counties across Northern Ireland.
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Line manage and coach a Regional Development Officer, enabling them to become a confident, high‑performing fundraiser.
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Serve as a trusted media spokesperson for press, broadcast, and faith media when required.
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Work closely with the Communications team to provide compelling local supporter stories, impactful moments, and local activity to showcase.
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Shape national to local messaging so that campaigns resonate with audiences across Northern Ireland.
To apply for the role of Head of Northern Ireland based at Mary’s Meals UK, please follow instructions on Charity Job.
Applicants must hold full right to work in the UK.
We welcome applications from candidates of all different backgrounds and identities to apply. We are committed to building an inclusive and diverse charity providing a supportive place for you to do the best and most rewarding work of your career.
Closing date for applications is Tuesday, 24 March 2026.
Interviews will commence week commencing 30th March 2026. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
We are looking for a Social Media and Online Fundraising Manager to join a small grassroots health charity to engage the beneficiaries and stakeholders through various online channels.
The Charity
A passionate and collaborative health charity dedicated to prioritising quality of life for those in need and their support networks. You would be joining an incredible organisation with a supportive culture offering flexible home working with quarterly meet ups in London. This is initially an 18 month contract with the potential to go permanent.
The Role
This is a brand new role to support the Chief Executive and Co-founder for a niche health cause with a strong patient support network.
You would create an online fundraising strategy and deliver a practical plan for a series of annual events, focusing on activities, personal challenges or social events.
You would create a communication strategy for social media and a practical annual plan that incorporates the different type of content that will engage new stakeholders and to share engaging content, relevant information, knowledge and research for the different audiences.
There is the opportunity to participate at in-person at events in the UK and abroad, recording live content on social media in an accurate, sensitive and engaging way.
The Candidate
Happy to work in a small close knit charity.
Proven experience of funding raised from online engagement of communities through various events and activities.
Experience in creating engaging content on a range of social media channels, including Facebook, Instagram, X, Bluesky and LinkedIn.
IMPORTANT NOTE
The client is considering applications on a rolling basis so please get in touch ASAP to find out more.
Our aim is to respond to all successful applications within 5 days. If you haven't been contacted within 5 days your application has been unsuccessful, but we positively encourage you to apply for any other positions that you may see in the future.
We apologise that we cannot contact everybody in person but thank you in advance for your interest.
Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
Your new company
We are seeking an experienced HR Change Consultant to support a major organisational change programme at a leading London university. This role will play a key part in shaping and delivering people-related change activities across academic and professional services functions.The ideal candidate will bring proven experience operating within highly unionised environments, strong knowledge of higher education structures and academic frameworks, and hands-on expertise in managing restructures and redundancy processes in a compliant, sensitive, and collaborative manner.
Your new role
- Partner with senior HR leaders, change leads and faculty/department heads to design and implement people-focused change interventions.
- Lead on end-to-end organisational change activities, including consultation planning, restructuring, selection processes, and redundancy management.
- Develop and deliver change plans, impact assessments, communications, and engagement strategies aligned to university policies and employment legislation.
- Build strong working relationships with recognised trade unions; manage formal and informal consultations, negotiate where required, and support constructive dialogue.
- Provide expert advice to senior stakeholders on academic structures, grading frameworks, career pathways, workload models and associated policy implications.
- Ensure all change activities follow best practice, employment law, and university governance processes.
- Support managers through change conversations, capability building, and HR decision-making to ensure consistent and fair outcomes.
- Analyse workforce data, organisational design proposals, and role profiles to identify risks, opportunities, and areas requiring further refinement.
- Prepare documentation including consultation packs, FAQs, meeting notes, business cases, and outcome letters.
- Support post-implementation activities such as transition planning, embedding new structures, and capturing lessons learned.
Essential Experience & Skills
- Extensive experience as an HR Change Consultant, HR Business Partner, or similar HR role delivering large-scale organisational change.
- Strong background working within unionised environments, with proven ability to navigate complex industrial relations.
- Understanding of higher education or academic settings, including academic frameworks, career pathways, and governance structures.
- Demonstrable experience managing redundancies, restructures, and consultation processes in compliance with UK employment law.
- Skilled at stakeholder management, particularly with senior leaders, academic governance groups, and employee representatives.
- Strong analytical skills with the ability to interpret data, organisational design proposals, and role requirements.
- Excellent communication, facilitation, and negotiation skills.
- Ability to work at pace on multiple workstreams within a large, evolving change programme.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
About the role
The role will play a critical role to help deliver an effective and high performing rent collection and recovery service in accordance with legislation, the organisation’s policies, set performance targets and customer satisfaction requirements. In collaboration with the Resident Services Manager to ensure that the organisation is compliant with all regulations and using robust policy and procedures and ensuring the right systems are in place to effectively manage the revenue and income streams and arrears of the organisation. This role will also manage the impact of welfare reform provisions, ensuring an effective advice and support service to residents to manage risk on revenue and income levels.
We welcome applications from those with experience in supported housing and rent arrears management.
Responsibilities
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The role also oversees the best payment methods for all residents at sign up and this includes the setting up of standing orders or direct debits in line with the direct debit guarantee where applicable. To liaise with the Assistant Accountant who will oversee the administration of this.
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Production of performance and management reports, setting collection targets in consultation with the Resident Services Manager and proactively monitoring and reporting in respect of service delivery, performance indicators and targets.
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Maximise the collection of arrears by having regular meetings with the Team Managers; being proactive in contacting Support Workers or residents, providing them with clear instructions on information requests and repayment options.
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To work closely with other members of the Revenue team to manage resident rent and accommodation charge accounts and other former resident debts, on a regular basis identifying trends and patterns on individual accounts and then liaise with Support Workers or residents to rectify income issues and address arrears in line with policies and procedures.
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To maximise rent collection in line with targets by making arrangements to recover rent arrears and to enforce related tenancy conditions, ensuring residents’ rent accounts are monitored and prompt actions taken to prevent the accumulation of debt, and to authorise any rent account adjustments and refunds.
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Work closely with the Assistant Accountant to ensure that all residents Personal Contributions (PC) and Housing Benefit (HB) are calculated correctly on sign up and when there has been a change of circumstance
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Liaising with local authorities’ benefits teams and Government agencies on new benefit claims and issues in liaison with the Assistant Accountant and regular meetings together.
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Acting as the main first point of contact on queries around revenue and income management, policies, procedures and systems.
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Ensuring team have Welfare benefits training and are up to date with regulation. Working with Support Workers to ensure residents maximise their incomes by claiming all benefits due them
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To assist vulnerable residents with prompt and appropriate action and advice, and liaise with other agencies and departments to ensure that their needs are met.
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To be responsible for preparing timely and accurate reports on arrears cases, to attend Court and represent the organisation on individual arrears and possession cases when relevant, to prepare eviction reports and represent the organisation at evictions to ensure the successful repossession of properties.
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To maintain appropriate and accurate records to comply with statutory and service-wide reporting requirements on performance issues.
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To contribute towards the continuous improvement of performance in line with the organisation’s service plan targets.
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To work with other agencies and departments such as the organisation’s Finance Department, Customer Services Team; Housing Benefits, The DWP, Advice agencies, Housing Officers, Solicitors and the Courts in delivering an efficient and effective service.
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To attend meetings internally as and when necessary, for example, Directorate, Management and planning meetings.
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Cover the lead person when required on daily cash reconciliations whilst following finance policies and procedures
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Cover the lead persons when required to organise banking with the Finance Department whilst working closely with colleagues within the Resident Services Department and other senior employees to carry out banking runs.
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To undertake such other duties within the competence of the post holder which may be required from time to time.
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Person specification
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Experience
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Demonstrable experience of working in a supported housing environment in a similar or related role
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Experience of supervising a person or team
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Qualifications
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GSCE (or equivalent) in English, Maths
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Skills and Knowledge
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Knowledge of supported housing sector and housing law
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Detailed knowledge of rent arrears issues and processes
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Detailed knowledge of housing and welfare benefits
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Understanding of trauma informed practice
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Abilities
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Capable of developing and maintaining constructive and positive working relationships both internally and externally
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Personal qualities
• Be creative in problem solving and seek out practical solutions to complex problem
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Demonstrate a high degree of accountability and decision making
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Full driving licence held and maintained
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Desirable criteria
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Housing or a related qualification
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Be able to meet deadlines and balance priorities
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Be able to delegate and allocate work effectively
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Be able to monitor operational and customer service performance and suggest and implement ways of improving performance
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Be able to manage change, introduce new initiatives, and revise systems and processes
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Be able to communicate clearly and concisely, with a systematic and consistent style including experience of report writing and drafting policies/procedures
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Interview process
Interviews will be held during the week commencing 13 April 2026. The process will begin with a short pre‑screening interview. Candidates who are successful at this stage will be invited to an in‑person interview, which will include a practical test as part of the assessment.
Before starting this position, you’ll need to undergo a criminal record check by the Disclosure and Barring Service. You must be entitled to work in the UK. Due to the customer‑focused nature of this role, working from home will be one day per week
Our mission to solve homelessness in east London, one person at a time!
The client requests no contact from agencies or media sales.
Salary: £24,800 per annum (£31,000 FTE)
Base: This role is primarily remote, with regular travel required to support programme delivery. The successful candidate will typically travel one day per week to Manchester and one day per week to the North East of England to support the delivery of workshops, events and engagement activity. There will also be occasional travel to the Rees Foundation Head Office in Droitwich, Worcestershire. Due to the frequency of travel required, applicants should be based within reasonable travelling distance of the Manchester and North East delivery areas, ideally within Northern England and must have access to a vehicle.
Do you want to make a difference in the lives of others? Do you want to work with like-minded professionals in a great team?
Rees seeks to support those who have, at some stage in their lives, been in foster care or residential care, including those with custodial experience. The charity understands the importance of having a lifelong support network. Our aim is to help care experienced people thrive in all aspects of their lives at any age. We seek to listen and offer help and advice about any aspect of life where support may be helpful.
Rees delivers its services and products to public and voluntary sector commissioners, businesses, other agencies, and professionals.
Overview
The Regional Project Co-Ordinator will support the planning, coordination and delivery of programmes and initiatives designed to support individuals who have spent part of their childhood in the care system.
Working closely with colleagues, delivery partners and stakeholders, the Project Co-Ordinator will help ensure programme activity runs smoothly and reaches those who may benefit most. The role combines organisational project coordination with hands on delivery, including supporting workshops, events and engagement activity with partners and care experienced people.
This is an exciting opportunity to contribute to meaningful initiatives designed to improve wellbeing, connection and life outcomes for care experienced people.
Key Responsibilities
1. Project Management
• Oversee the day to day coordination of programmes and initiatives.
• Support the planning and practical delivery of workshops, events and programme activity.
• Attend and assist with the delivery of sessions alongside partners and stakeholders.
• Develop and maintain project plans, monitor progress and adjust activity where required.
• Coordinate delivery partners to ensure services are provided on time and meet the needs of care experienced people.
2. Communication and Stakeholder Management
- Build and maintain positive relationships with delivery partners, commissioners, professionals and local stakeholders involved in programme delivery.
- Act as the primary point of contact for all stakeholders.
- Address any issues or concerns raised by stakeholders promptly and effectively.
- Organise and facilitate meetings, ensuring communication is clear and action points are followed up.
- Prepare and send out project-related communications, updates, and reports to stakeholders.
3. Performance Monitoring and Reporting
- Adhere to agreed project Key Performance Indicators (KPIs).
- Maintain accurate and up-to-date project documentation, including progress reports, risk logs, and other relevant documents.
- Monitor and report on project budgets, identifying any potential overruns or issues.
- Collect and analyse data/feedback on programme outcomes and evaluate the success of projects upon completion, ensuring outcomes align with the charity’s mission and strategic goals.
- Prepare and present reports on the effectiveness and impact of the programmes/initiatives to commissioners/stakeholders.
- Assist with the preparation of funding applications, reports, and other documentation for funders.
- Provide recommendations for process improvements to enhance project delivery in the future.
4. Budget Monitoring and Reporting
- Liaise with the finance team who will prepare regular financial reports for commissioners.
- Identify and address any financial risks or discrepancies and raise them with the finance team.
5. Compliance and Quality Assurance
- Implement quality assurance processes to maintain high standards of service delivery.
6. Additional Duties
- Participate in meetings, training sessions, and other events as required.
- Contribute to the continuous improvement of the various programmes and initiatives.
- Work in line with the charity’s ‘Vision and Values’.
- Work to deadlines and respond in a flexible way to changing demands.
- Maintain a positive demeanour that supports a happy working environment and remain flexible and professional at all times.
- Treat other staff/care leavers and other agencies as one expects to be treated oneself.
- Be a good ambassador for the organisation in any external dealings.
- Undertake continuing professional Development (CPD) with support from your manager to further enhance your skill base.
- Perform other duties as assigned by line manager.
Qualifications and Skills
Essential:
- Ability and willingness to travel regularly to Manchester and the North East to support programme delivery.
- Access to a vehicle.
- Proven experience in project management within healthcare, social work or not-for-profit sectors.
- Excellent organisational and time management skills with the ability to manage multiple tasks simultaneously.
- Strong written and verbal communication skills with the ability to liaise effectively with a range of stakeholders.
- Ability to manage and prioritise tasks effectively, ensuring accuracy and quality in all work.
- Ability to analyse data and prepare comprehensive reports.
- Budget monitoring skills.
- Ability to identify problems early and develop practical solutions.
- Proficiency in using project management software and Microsoft Office Suite.
Desirable:
· Local knowledge of, or experience working within, the Manchester and North East communities where programme activity takes place would be an advantage.
· Understanding of the challenges faced by individuals who have been in the care system.
· Professional certification in project management (e.g., PMP, PRINCE2).
Personal Attributes
- Comfortable engaging with partners, professionals and participants during workshops, events and programme activity.
- Empathetic and compassionate, with a genuine desire to improve the lives of care leavers.
- Proactive and solution-oriented mindset.
- Ability to work independently and as part of a team.
- High level of integrity and professionalism.
Application Process
Interested applicants who possess the above skills and experience are invited to submit their CV and a covering letter and if you meet the job criteria we will send you an application form to complete. We encourage applicants from all backgrounds and welcome applications from those who are care leavers.
Our aim is to help care leavers thrive. Our projects are available to anyone over 16 who has been in foster care or residential care as a child.



The client requests no contact from agencies or media sales.
Location: Leeds General Infirmary / St James’ Hospital
Interview date: 23rd April 2026
Change lives in a life-changing career
When a child or young person is diagnosed with cancer, their whole world can feel like it’s falling apart. Independence is taken and confidence is stolen. Stability no longer exists. The future suddenly feels uncertain.
The impact of cancer on young lives is more than medical. And that impact can be felt by entire family. That’s why we exist. Our specialist social workers help children and young people with cancer and their families navigate the emotional and practical impact of cancer.
We remove barriers, solve problems and prioritise wellbeing. And we stop at nothing to make their voices heard and their unique needs understood, so they can get the right care and support at the right time
About the role
We are looking for an experienced Social Worker to join our Leeds Team supporting children and young people diagnosed with cancer.
We pride ourselves on delivering the highest quality support tailored to the needs of the children and young people and their families. The work we do is rewarding but also complex and demanding. You will be part of a close-knit Young Lives vs Cancer social work team, working with an established NHS multi-disciplinary team and services in the community.
This role is predominantly site-based with an element of occasional working from home as agreed with the line manager. Your contractual base will be both Home and Hospital.
This post is subject to an Enhanced Disclosure and Barring Service check. A previous conviction is not necessarily a barrier to employment. We encourage qualified applicants to apply, and we will consider each case individually.
About you
You will be committed to delivering high quality social work support to promote the best outcomes for the children, young people and families we work with. You will need to be resourceful and resilient. You will have a positive attitude and be willing to embrace difference. As part of the wider Young Lives vs Cancer team you will actively engage with the work of the charity and welcome opportunities to get involved.
You will have:
- A recognised Social Worker qualification and current registration with Social Work England/ Scottish Social Services Council/Social Care Wales/Northern Ireland Social Care Council
- Experience working with children, young people and their families/carers in a social care setting.
- Experience of working in a multi-disciplinary environment, ideally in an NHS setting.
- Sound knowledge of child and young people development.
- An understanding of the impact of serious illness for children, young people and their families.
- Excellent interpersonal skills.
What will I gain?
For people to reach their full potential, they need the right environment. As a member of Team Young Lives, you’ll be made to feel supported, valued and appreciated. Here’s how we do it:
- Flexible working: we’re open to working hours outside of 9 - 5 and we can talk through your flexibility requirements at interview stage
- Wellbeing, Thinking & Growth Days: four days a year to step back from the day-to-day and focus on your own learning and development
- Generous annual leave allowance
- Great family/caring leave entitlements
- Enhanced pension
- Access to our employee savings scheme
To find out more about our benefits package, have a look on our website.
Our commitment to Diversity, Equity, Inclusion and Belonging
At Young Lives vs Cancer, we recognise that opportunities for too many people remain a condition of their sex, ethnicity, class, gender identity, disability, sexual orientation – or a combination. This has never been acceptable to us as an organisation. We don’t just accept difference, we value it, celebrate it, nurture it and we thrive because of it.
We’re on a journey to be reflective of the diverse children, young people and families we support. We know we aren’t there yet, and we’re passionately committed to taking actions and making changes to be a truly diverse, inclusive and equitable organisation. This includes taking anti-oppressive action and removing barriers in our recruitment practices. We particularly welcome applications from members of minoritised communities. Our Diversity, Inclusion, Equity and Belonging strategy will tell you more.
We operate an anonymised shortlisting process in our commitment to diversity, equity, inclusion and belonging. CVs can be uploaded, but we won't be able to view them until we invite you for an interview. Instead, we ask you to fully complete the work history sections of the online application form for us to be able to assess you quickly, fairly and objectively.
Accessibility
We’re committed to providing reasonable adjustments throughout our recruitment process and we’ll always aim to be as accommodating as possible.Please let us know in your application form of any adjustments or access requirements we could make to help you with the application process and interview.
To arrange an informal chat, please contact Bev Barker.
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Using Anonymous Recruitment
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The funding environment has shifted fast. Alexandra Rose needs to be sharper, more strategic and more commercially literate than the traditional charity model allows. This role exists to make that happen.
We are looking for a senior funding leader who is comfortable operating as a “department of one” within a small but ambitious organisation. Trusts and Foundations prospecting and bid writing will form a core part of the role, working closely with the CEO and senior team. Beyond that, you will build and steward high-value funder relationships, develop and secure corporate partnerships aligned with our values, test new income models, and help us adapt confidently to a fast-changing landscape.
This is a senior leadership position. You will work closely with the CEO and Head of Finance to shape organisational direction and build a resilient, full-cost-recovery funding model that protects quality, depth and long-term impact.
This is a remote role, with a requirement to regularly attend meetings and events (mainly London but on occasions project areas elsewhere in the UK).
Key Responsibilities
Strategic leadership
• Deliver the current funding strategy, which includes Trusts & Foundations grant funding, corporate donations, and testing new potential ways to generate income.
• Monitor sector trends, opportunities and risks, and reposition the charity as needed.
• Work closely with the CEO and Head of Finance to align income planning with organisational priorities and financial forecasting.
• Build simple, effective systems for pipeline development, forecasting and reporting.
Trusts & Foundations
• Lead the trusts and foundations portfolio, working closely with the CEO to secure multi-year, core and expansion funding, including directly leading on the writing of funding bids. This will be a core part of the role.
• Develop compelling, well-evidenced funding proposals rooted in our mission and impact.
• Build strong, long-term relationships with funders.
Corporate Donations & Partnerships
• Manage and grow existing corporate relationships, ensuring partnerships remain values-aligned, purposeful and mutually beneficial.
• Identify and develop new appropriate corporate donors and partners, informed by research into corporate giving, ESG and CSR trends.
• Shape and evolve a clear, credible and cost-effective corporate engagement offer that supports long-term organisational sustainability.
New income streams
• Scope, test and (if viable) deliver new earned-income models, such as corporate engagement models.
• Develop proof-of-concept approaches and evaluate their feasibility.
• Support the organisation to diversify and strengthen its income base.
Collaboration & leadership culture
• Serve as a key member of the Senior Management Team, contributing to organisation-wide strategy and decision-making.
• Build a transparent, mature, collaborative culture around income generation.
• Ensure the wider team understands funding opportunities, constraints and strategic choices.
Why join us?
• This is a chance to have real impact in an organisation that works practically and strategically to remove the barriers of affordability and accessibility to good food, with a focus on fruit and veg.
• A senior leadership role with real influence over the charity’s direction and sustainability.
• The chance to build and shape a future-facing income strategy in a charity committed to genuine systemic change.
• Remote working and genuine flexibility.
• Work that directly contributes to a fairer, healthier and more dignified food system.
We recognise that candidates may choose to use AI tools to support aspects of their application, such as grammar, formatting, or drafting. We understand that using AI tools in this way can help you express your strengths more clearly. However, your final submission must be a genuine, accurate reflection of your own skills, experience, and understanding of the role.
Please note that applications without a cover letter will not be considered.
The client requests no contact from agencies or media sales.
Community Zakat Development Manager (UK Islamic Charity)
Location / Salary / Contract
UK-wide (home-based) | £30,000 - £35,000 | Fixed term (24 months, with a view to permanent) | Travel required across the UK.
The Opportunity
Civitas Charity recruitment is delighted to be working with UK-wide Muslim charity expanding a localised Zakat distribution model nationwide. In this role, you will build and support a network of Community Zakat Partners, primarily masjids and faith-based community centres/groups, ensuring each partnership is values-led, compliant and effective.
Key Responsibilities
Identify, engage and support prospective Community Zakat Partners, with a focus on masjids and faith-based community organisations.
Lead partner onboarding, agreements and due diligence, working closely with Quality Assurance and Finance colleagues.
Act as the primary point of contact for partners, providing guidance, problem-solving support and clear, timely communication.
Maintain oversight of partnership performance, compliance and risk, coordinating reviews, monitoring and any required audits.
Oversee partner reporting to capture outcomes, data and case studies, contributing to internal learning and impact reporting.
Line manage the Community Zakat Grants Officer, setting objectives and supporting development across the network.
The Candidate
Minimum three years’ experience in partnership or stakeholder management, ideally within the charity, community or public sector.
Proven ability to manage agreements and deliver against objectives, with strong governance, compliance and reporting discipline.
Excellent relationship-building, communication and negotiation skills; confident engaging senior volunteers and faith leaders.
Experience supervising or line managing staff, with a collaborative and accountable approach.
Desirable: experience working with Muslim communities and an understanding of Zakat in a UK context.
Applicants can be based anywhere in England; a full UK driving licence and willingness to travel nationally (car driver) are essential.
How to Apply
If you are keen, please apply directly or contact Syed at Civitas for further info. Deadline is the 20th March 2026. Interviews expected: week commencing 2 April 2026. A DBS application will be required for the successful candidate.