Supporter marketing manager jobs

Do you want to improve the lives of people with disabilities and vulnerable people?

Humanity & Inclusion UK is looking for an enthusiastic and committed Media & Communications Officer to help raise the profile of our life-changing work. This is a varied role, building awareness in the UK of the challenges faced by people with disabilities and other vulnerable groups caught up in conflicts and disasters worldwide.

Securing quality media coverage and strengthening our brand recognition are central to our fundraising and communications strategy. Our communications focus on our core activities – disability inclusion, emergency response, physical rehabilitation and humanitarian mine action – underpinned by our values of humanity and inclusion.

If you are motivated to find new stories and create engaging content, bring a proactive, hands-on approach and enjoy juggling multiple priorities in a small team, we'd love you to join us. You'll work in an international environment, learn new skills, and play a real part in supporting people affected by crisis around the world.

Background Information and Purpose of Post

Humanity & Inclusion is aiming for a step-change in our private fundraising and visibility in the UK. Securing quality media coverage and strengthening brand recognition are central to this. Our communications focus on HI’s core brand pillars – disability inclusion, emergency response, physical rehabilitation and humanitarian mine action – underpinned by our values of humanity and inclusion. Alongside working with journalists, we are building our media presence through partnerships and developing our in-house content production.

The main purpose of the post is to:

· Focus on the delivery of HI UK's media and communications strategy, supporting fundraising and brand awareness objectives.

· Secure high-quality coverage in target media through proactive story development, pitching and spokesperson support.

· Produce engaging digital and print content for UK audiences.

· Work collaboratively to support communications campaigns, partnerships and fundraising appeals.

· Monitor, analyse and report on media and communications impact.

Main Duties and Responsibilities

Media relations

· Work alongside the Media and Communications Manager to develop and deliver a targeted media and communications strategy that supports fundraising and brand awareness goals.

· Build and maintain relationships with UK and international journalists and producers.

· Proactively identify and pitch story and interview opportunities to secure coverage.

· Draft and distribute press releases, statements and reactive lines, including during breaking news and emergencies.

· Prepare and brief spokespeople for media opportunities and coordinate interviews.

· Facilitate media visits to overseas programmes in coordination with HI Federation and country offices and accompany journalists on visits where required.

· Contribute to applications and pitches for media fundraising appeals and partnerships.

· Work closely with communications colleagues across the HI Federation to amplify key messages and publications and adapt international content for UK media and audiences.

Content production

· Ensure that HI UK's website is well maintained and that static webpages are up to date.

· Regularly create and publish engaging news and stories on the website and social media channels.

· Develop in-house digital content (including blogs, photo stories, infographics and video) for UK audiences

· Lead on the design, layout and copy of HI UK's printed materials, using Adobe InDesign to produce professional, branded assets such as the annual report, banners and leaflets.

· Ensure that all communications reflect HI’s values and standards on consent, safeguarding, and ethical, inclusive storytelling.

Communications

· Actively contribute to HI UK's communications planning and editorial calendar.

· Work collaboratively across HI UK to increase consistency and quality of communications on HI's brand, activities and key campaigns.

· Coordinate with the private fundraising team to maximise HI UK’s brand impact and ensure that communications content strengthens supporter engagement.

· Develop media and communications activities to complement fundraising campaigns, particularly emergency appeals.

· Ensure consistent recognition of HI UK’s key funders and partners across communication channels and branded materials.

· Contribute to the roll-out of HI's global communications campaigns in the UK

· Support HI UK’s participation in public-facing campaigns with external coalitions and partners.

 

Other responsibilities

· Monitor and report on media coverage, comms campaigns and social media performance.

· Maintain a positive and collaborative working relationship with all colleagues and partners.

· Manage relationships with relevant suppliers and consultants. 

· Represent the organisation at relevant external events and meetings.

· Keep up to date with, and adhere to, relevant legislation, regulatory procedures, innovation and best practice in the sector.

· Any other activities commensurate with the level of the post, as may be required. 

Person Specification

We genuinely value diversity and are looking to build a team of people with a wide of range of personal and professional experience. If you don’t meet all of the criteria listed below but feel you would be a good candidate for this role, please apply. If you would like an informal conversation about this, please do send us an email or call us – we would love to hear from you.

Equal Opportunities Policy

HI UK is committed to diversity and inclusion. We recognise that discrimination shapes the opportunities that many people have in society and that people have different needs in order to realise their full potential.

Addressing this requires organisations to be proactive in creating environments that encourage the inclusion and development of all. Though we still have a long way to go, inclusion is central to our identity at HI UK and we are strongly committed to the continuous work that it requires.

We are particularly interested in hearing from candidates with disabilities and/or from Black and minority ethnic backgrounds, to help make us more representative. If you declare a disability and you meet the minimum requirements for the role, we will offer you an interview to demonstrate your skills. In the event that we receive a high level of applications for a role, we will invite those applicants who best meet the person specification.

At London City Mission we are passionate about sharing the love of God and the good news of Jesus Christ with the least reached in London, and to do this in partnership with churches. 

Bridge House is a new Christian community-based homelessness prevention project that bridges the gap between being at risk of eviction and long-term stable housing.It works, particularly with men from displaced backgrounds providing short-term accommodation and holistic support in partnership with local churches for up to 10 men who are at risk of homelessness.

Through practical, emotional,spiritual, and community-based support, Bridge House helps residents build stability and transition successfully into independent living and integrate into life in the UK. 

We are looking for a full-time Project Leader to lead this exciting new ministry at Bridge House. 

About You: 

• You are passionate about working with marginalised people and providing the support required to enable genuine lifestyle change. 

• You are passionate about partnership with Churches and sharing the love of Jesus with all those we work with. 

• You have excellent communication and interpersonal skills, whilst being able to work on your own initiative, think creatively and act with the utmost integrity. 

About the Role: 

Project Leader – Bridge House 

• You will work as part of a mission team toconfidentlylead and developBridge Housesupportedhousingproject. 

• You will manage the Bridge House support team to develop individual client led support plans for each resident and in providing one to one support for those individuals, always maintaining a high standard of care while also taking on a caseload of residents to support yourself. 

• You will maintain an atmosphere where positive change and growth is encouraged and a place where tenants can take positive steps that will enable them to move on and lead independent and responsible lives. 

• You will share the love of Christ and take opportunities for sharing the gospel with the guests 

• You will assess prospective residents’ suitability to the project. 

Salary:  £37,720 plus benefits 

Location: Bridge House, London Bridge 

WorkingHours:Full-time (40 hours inclusive of lunch breaks) 

Contract: Fixed-Term - 24 months

There is an occupational requirement that the person appointed be an evangelical Christian. 

We welcome applications from people of all backgrounds. We recognise that men are currently underrepresented within this ministryproject and, as part of our commitment to building a diverse team, we particularly encourage applications from men. Appointments will be made on merit. 

Closing date for applications: Thursday 13th August 2026 at 12noon 

TO APPLY

Please take care to read the guidance notes on the application form before completing.

Interviews will be held on Monday 24th August 2026.

Fundraising officer

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

About the Role

We're looking for an enthusiastic and proactive Fundraising Officer within Sense International to help grow income and build lasting relationships with supporters. This is a permanent, full time position working on a hybrid basis from our London office.

Working closely with the Senior Trusts and Foundations Manager, you will play an important role in delivering fundraising activity across a range of income streams, including trusts and corporate foundations, fundraising events and individual giving.

This is a varied role where no two days are the same. From researching new funding opportunities and writing compelling grant applications to managing fundraising campaigns and stewarding donors, you'll make a direct contribution to helping Sense International reach more children and young people around the world.

Key Responsibilities

Trusts and Corporate Fundraising

• Research and identify new trust and corporate funding opportunities.
• Develop compelling funding applications and proposals.
• Build and manage relationships with trusts, foundations and corporate supporters.
• Deliver excellent stewardship to maximise long-term supporter engagement.

Donor Reporting and Stewardship

• Work with programme colleagues to produce high-quality donor reports.
• Monitor fundraising income, KPIs and donor engagement.
• Maintain accurate donor records and ensure GDPR compliance.
• Deliver an excellent donor experience throughout the supporter journey.

Campaigns and Events

• Lead the delivery of our Big Give campaign.
• Coordinate fundraising events, including marathon runners and new community fundraising initiatives.
• Track fundraising income and work closely with finance and supporter care colleagues.

Collaboration

• Work collaboratively with colleagues across fundraising, programmes, communications and finance.
• Represent Sense International at networking events and supporter meetings.
• Support wider fundraising activity and organisational priorities where required.

About You

The ideal candidate needs to bring:

• Experience in fundraising, communications or marketing.
• Excellent written communication skills, including producing compelling proposals and reports.
• Strong organisational skills with the ability to manage multiple priorities.
• Experience working with CRM systems such as Raiser's Edge, Donorfy or Salesforce.
• Good knowledge of Microsoft Office.
• An understanding of fundraising regulations and ethical fundraising practice.
• A collaborative approach and the confidence to work with colleagues and supporters at all levels.
• Empathy for the issues affecting disabled people and a commitment to inclusion.

Desirable

• Experience working within an international NGO or global organisation.
• Understanding of disability inclusion or international development.
• Experience developing fundraising budgets or creating branded fundraising materials.

Our Values

Our values shape the way we behave and work alongside disabled people with complex needs to break down barriers:

• We’re creating change
• We’re always learning
• We’re better together

To apply:

Please use the link below to complete your application. Managers will use your application to shortlist candidates for interview; in relation to the Personal Specification. Therefore, it is very important you complete this section thoroughly.  We would recommend that you read the candidate guidelines, job description and person specification (found at the base of this advert) before applying.

Please note to avoid disappointment, we advise you to submit your application as soon as possible as we reserve the right to close posts at any time.

Sense is committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. Therefore, all offers of employment, where appropriate, are subject to a DBS check; level dependent on the nature of the role.

For this role we particularly welcome applications from candidates from underrepresented ethnic minority backgrounds and candidates with disabilities. Sense is committed to equality of opportunity, and to promoting and celebrating the diversity of staff, volunteers and the people we work with. Everyone's contribution is valued and we ensure they're given the opportunity to realise their potential. We welcome applications from talented people from all sections of the community who share our values and belief that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential.

No agency submissions please: any submissions without prior authorisation from the Sense Recruitment Team will be treated as our own and as such no fee will be payable.

WDC, Whale and Dolphin Conservation, is the leading global charity dedicated to the conservation and protection of whales and dolphins. Through our offices and teams around the world we campaign against the many threats facing whales and dolphins, and support cutting-edge science exploring the lives and importance of these remarkable creatures.

We are looking for a full-time, social media officer to join our team in Chippenham, Wiltshire.  Reporting to the head of comms, you will help to develop WDC’s busy social media activity, advising fundraising, campaigns and policy colleagues on the best ways to grow the number of people who support our work. 

We are looking for someone with proven track record of developing and delivering digital communications plans, experience in the use of social media to support communications, marketing and/or fundraising functions, and a good understanding of digital platforms and social media (especially Twitter, Facebook, Instagram, LinkedIn, TikTok). 

The role requires solid copywriting skills, an eye for detail, creative thinking, a proactive attitude, commitment, and enthusiasm for the cause.

Harris Hill are delighted to be working with a fantastic charity to recruit for the Senior Special Events Fundraiser to join a collaborative fundraising team, delivering an exciting portfolio of large-scale fundraising events while working closely with senior volunteers, committees, sponsors and key stakeholders.

you'll take ownership of a portfolio of flagship fundraising events from concept through to delivery. You'll oversee event logistics, manage budgets, secure sponsorship opportunities and work alongside volunteer committees to maximise fundraising success.

You'll also mentor colleagues on projects, contribute to team strategy and continuously seek innovative ways to enhance supporter experiences and increase event income.

Key Responsibilities

• Lead the planning and delivery of high-profile fundraising events and special projects.
• Build and manage strong relationships with senior volunteers, committee members, sponsors and supporters.
• Manage event budgets, monitor income and expenditure, and achieve fundraising targets.
• Negotiate and manage relationships with external suppliers to deliver excellent value.
• Develop engaging event communications and supporter materials.
• Identify new opportunities to grow income and improve supporter engagement.
• Work collaboratively across fundraising and wider organisational teams to maximise opportunities.
• Support and develop junior colleagues through project leadership and mentoring.
• Ensure events are delivered to an exceptional standard while introducing fresh, creative ideas.

About You:

• Significant experience managing large scale fundraising or high-profile events.
• A proven track record of growing event income and delivering successful fundraising campaigns.
• Outstanding relationship management skills, with experience engaging senior stakeholders and volunteers.
• Excellent project management and organisational skills, with the ability to manage multiple priorities.
• Strong budget management and financial planning experience.
• Excellent negotiation and influencing skills.
• Creative thinking with a passion for developing innovative fundraising experiences.
• Strong written and verbal communication skills.
• Experience within fundraising, events, sales, marketing or another customer focused environment.
• Confidence using Microsoft Office and CRM or database systems.

Salary & Benefits

• Salary: £37,948 - £41,791 inc. London Weighting
• Contract type: Permanent
• Location: London, hybrid working, minimum 1 day a week in the office.

Recruitment process: Cv and Supporting Statement to

If this sounds like you, then please do get in touch ASAP!

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Fixed term 2 years from starting date with potential to extend

Shape services that change lives.

The Limbless Association is seeking a passionate and experienced Services Development Lead to help shape the future of community support for amputees across the UK.

This is an exciting opportunity to play a key role in developing high quality, user-led services that support people through rehabilitation, recovery and life beyond limb loss.

You’ll lead service improvement, impact development and innovation across the organisation, ensuring services remain responsive, inclusive and evidence based.

We’re looking for someone who:

• Is passionate about service quality and impact 
• Enjoys turning ideas into meaningful actions and services 
• Can think strategically whilst remaining practical
• Ability to scope and scale 
• Understands the importance of lived experience and co-production 
• Wants to make a genuine difference

If you are motivated by improving lives and developing services with purpose and compassion, we would love to hear from you.

Could you help ensure every British Heart Foundation (BHF) communication reflects the power of our brand and inspires more people to support our lifesaving mission?

At BHF, our brand is one of our most valuable assets. As Senior Brand Executive, you'll play a key role in protecting, championing and embedding our brand across the charity, helping colleagues create communications that are consistent, compelling and unmistakably BHF.

Drawing on a strong understanding of BHF’s strategy, objectives, brand challenges and project priorities, you'll work with teams across the organisation to bring our visual identity, tone of voice and brand principles to life, ensuring ever interaction strengthens trust, engagement and impact.

Working collaboratively with Brand Manager you'll:

• Review and approve campaigns, copy, and creative assets, ensuring projects across the organisations aligns with brand guidelines and best practice. 
• Champion BHF's brand, visual identity and tone of voice, providing expert advice and guidance across thorganisation. 
  Lead and develop our Brand Champions network, empowering colleagues to embed brand best practice and consistency across BHF. 
• Work closely with internal teams, agencies and stakeholders to shape briefs, provide feedback and develop high-quality, integrated communications and creative solutions,
• Manage key brand tools, processes and resources, helping colleagues access and apply our brand effectively. 

• Use insights and performance data to identify opportunities, improve brand effectiveness and share recommendations with stakeholders.

About you

 
Our ideal candidate will have experience of brand management, including approval across copy, creative work and agency outputs, combined with strong relationship-building and project management skills. 

You'll bring:

• Experience working within a brand management, brand governance or communications environment, ideally for a large organisation or charity. 
• Strong knowledge of brand management principles, visual identity, copywriting and integrated communications. 
  Strong experience reviewing and approving assets, constructively challenging work that does not align with brand guidelines, providing clear feedback and approving output. 
• Experience managing multiple projects and priorities while working with stakeholders, agencies and creative teams. 
• Excellent communication and influencing skills, with the confidence to provide constructive challenge and build strong relationships at all levels. 
• A proactive, solutions-focused approach, alongside exceptional organisation, attention to detail and a passion for great creative work.

Belonging at BHF 

We are committed to fostering a workplace where everyone feels valued and supported. Embracing different perspectives and backgrounds strengthens our organisation and empowers us to make a real difference together. 

 
To hear from our people, check out Belonging at BHF.

Our people are at the heart of everything we do. By funding research across six decades, we’ve helped keep millions of hearts beating and millions of families together. We’re investing in ground-breaking research that will get us closer than ever to a world where everyone has a healthier heart for longer.

Working arrangements  

This is a fixed term contract until October 2027 covering a secondment.

This is a hybrid role, where your work will be split between your home and at least one day per week, on average, in our London Office. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause.  

Benefits and development  

At BHF, we offer a comprehensive range of benefits designed to support our colleagues’ wellbeing and professional growth.

To find out more about our benefits you can download the Benefits document at the bottom of this page or check out our Benefits and Development pages.

Need more help balancing your work and home life? Talk to us about what flexibility is available at the application or interview stage.

Interview process  

The interview process will consist of one stage. First stage interviews will be held over MS Teams and are planned for 26/08

About Everyone’s Invited

Everyone’s Invited is a movement dedicated to tackling rape culture through conversation, education,

and systemic change. We are committed to creating safe spaces for survivors to share their

experiences and driving meaningful change in communities, schools, and workplaces. We recognise

that sexual violence and oppression are shaped by intersecting systems of power, including race,

gender identity, sexuality, disability, class and migration status. We are committed to building a

workplace and movement that reflects the diversity of the communities we serve and centres those

most impacted.

Role Overview

We are seeking an experienced Community Lead to join our team. This role sits at the intersection of

fundraising and communications, working across both teams to leverage our community to generate

income and lead community fundraising campaigns and initiatives. We're looking for someone with a

proven track record in generating community income, who is passionate about the value of creative

and alternative revenue streams, and who will play a vital part in helping us raise the funds needed to

deliver our mission of eradicating rape culture.

Key Responsibilities

This role will include, but is not limited to, the following responsibilities

• Grow income from communities, universities, schools, local organisations, businesses, and
• individuals
• Identify, develop, and secure new community fundraising opportunities
• Develop and maintain a pipeline of community fundraising prospects, building relationships
• and ensuring repeat support
• Build and maintain relationships with a wide network of supporters
• Lead and manage community fundraising events
• Lead on community challenge events, with a particular focus on flagship events such as the London Marathon
• Develop fundraising and communications campaign messaging
• Develop and drive strategy for fundraising campaigns
• Support corporate partnerships strategy and outreach
• Grow individual giving
• Develop and deliver community donor communications
• Coordinate and lead on the quarterly newsletter and engagement strategy
• Develop and write fundraising applications
• Support with fundraising reporting
• Stay up to date with social media trends and ways of engaging potential donors online

About the team

We have big goals over the next few years.

We're going to be fighting for mental health in a way we never have before.

Together we'll be working to make sure everyone experiencing a mental health problem gets the support and respect they deserve.

Team information

Will you join us?

We're recruiting an Events Officer to join Mind's Events team. The team is focused on recruiting supporters to take part in third party sports events - such as TCS London Marathon, Tough Mudder, Royal Parks Half and the Ultra Challenge series - and helping them to achieve their fundraising goals.

The Events team is a part of a wider Mass Engagement team. In this financial year, the team is responsible for raising more than £23 million, so that Mind can fight for timely access to great quality care for all.

This role requires a Disclosure and Barring Service (DBS) check.

Key duties and responsibilities

The post holder will:

Day to day, the Events Officer manages supporter journeys from end-to-end. You'll make sure that those taking part in running, hiking, cycling and other active events get the information they need ahead of their events, feel connected to Mind's mission and are inspired to fundraise. You'll work with the Senior Events Officer, supporting other areas of event delivery, such as marketing and event day logistics.

We'd like to hear from you if you have:

-Experience working on peer-to-peer fundraising programmes and delivering memorable fundraising experiences for supporters.

-Excellent interpersonal skills and the ability to build authentic and effective relationships with supporters.

-Track record of monitoring and meeting targets and KPIs, ensuring strong ROI and supporter engagement.

-Project management skills, including ability to work across multiple projects simultaneously. Ability to use initiative to work alone ensuring work is planned, prioritised, and organised to achieve set deadlines.

-Ability to interpret and analyse data and use insight to improve performance.

-Demonstrated ability to work collaboratively across teams and functions, fostering a positive and productive working environment.

-Commitment to using communication skills to improve supporter experience through insight-driven communications and personalised engagement strategies

Mind's equity statement

Mind is committed to equality of opportunity for all staff, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Please refer to the Job Description while completing your application as candidates will be shortlisted based on how closely they match the criteria in the personal specification.

About Us
The National Landscapes Association represents and supports the UK’s National Landscapes (Areas of Outstanding Natural Beauty) - places where we want nature and people to flourish together. These living, protected landscapes are vital to the UK’s nature recovery, climate resilience, sustainable farming and wellbeing.

We work collaboratively and inclusively to ensure these treasured places are protected, restored, and accessible to all. We are looking for a proficient and motivated individual to help drive it forward.

About the Role

The Development Officer will support the delivery of the Association’s income generation and partnership strategy, helping to diversify and grow funding streams across corporate partnerships, philanthropy, grants and strategic collaborations. The role exists to support the identification, development and stewardship of partnerships, with a particular focus on outreach to secure private finance and build long-term relationships with partners, investors and philanthropic funders alike. You will play a key role in supporting the full partnership lifecycle, from prospecting and engagement through to proposal development, account management and delivery.

This role is for an enthusiastic and proactive development professional, who is looking to grow their experience in partnerships, fundraising and income diversification within a purpose-led organisation.

Key Responsibilities

• Outreach and pipeline development: Support proactive outreach to corporate partners, funders and investors through research and identification to build a strong pipeline of opportunities that are successfully managed through a tailored engagement approach.
• New business and proposal development: Support the development of high-quality partnership proposals, drafting compelling narratives and supporting materials aligned to potential funder interests and organisational requirements.
• Partnership and stakeholder management: Support the management of existing partnerships, ensuring strong relationships are developed and maintained and that outputs are delivered as agreed, assisting in monitoring, comms and impact reporting.
• Events representation, networking and engagement: Attend and represent the Association at events, conferences and networking opportunities, helping to raise the profile of National Landscapes as an investment opportunity within the nature and environmental sector.
• Income diversification trend and insight monitoring: Support the exploration of new income streams and partnership models, including private finance and blended finance approaches, monitoring market trends, funding opportunities (both corporate and philanthropic) and competitor activity to inform strategy.
• Team support and collaboration:Work closely with the Head of Partnerships and Fundraising, the Development Team and wider Association Team to deliver programme priorities and contribute to a collaborative, supportive and high-performing team culture.

See the role description for more information, including the person specification.

Why Join Us?
At the National Landscapes Association, you’ll be part of a passionate and forward-thinking team making a meaningful impact. You’ll gain experience working dynamically alongside experts across the UK, and help shape the future of our most valued landscapes.

Context of role:

The Outreach Officer plays a key role in raising awareness of services, strengthening community
partnerships and supporting the delivery of high-quality bereavement support activities across the
region. The postholder will engage with local networks, coordinate events, and support volunteers
while ensuring effective monitoring, reporting and continuous improvement.

Key responsibilities:
Support Service:
1. Event Coordination and Delivery
1.1: Coordinate and deliver regular community engagement activities, including; coffee mornings and
support events.
1.2: Organise and facilitate regular wellbeing and social activities, such as; walks or group sessions.
1.3: Represent the organisation at regional events, including supporting fundraising and CYP teams
when required.
1.4: Co-lead on bookings and coordination of Ty Uchaf, our respite house.
2. Awareness, Training and Engagement
2.1: Lead on regional awareness training delivery for non-emergency services and community-based
organisations.
2.2: Deliver additional 2wish training programmes as required, including Children & Young People
(CYP) and Bereavement in workplace support training.
2.3: Lead awareness and advocacy activities with local ‘support champions’, including professionals
within non-emergency services.
3. Partnership and Network Development
3.1: Actively engage with local bereavement networks through attendance at meetings, hosting
information stands and building strong professional relationships across the region.
3.2: Develop and maintain effective links with community partners to expand reach and awareness of
services.
4. Volunteer Support
4.1: Act as a key local contact for volunteers.
4.2: Support the recruitment, training and retention of volunteers in collaboration with the wider
team.
5. Administration, Monitoring and Reporting
5.1: Maintain and take ownership of relevant systems and spreadsheets, including those used for:
52: Event planning and delivery
5.3: Marketing and communications
5.4: Contact and engagement tracking
5.5: Professional and family engagement records
5.6: Accurately record interactions with stakeholders, including; families, professionals, champions
and referral partners.
5.7: Monitor and manage posts/content on Facebook family accounts.
6. Quality Assurance and Improvement
6.1: Support quality audits and contribute to continuous improvement processes.
6.2: Collect and review feedback from events and training sessions to inform future development.

2.0 General:
1.1: To be responsible for organising own work agenda, time management and administration
1.2: To keep clear and up to date records on database of activities with families and any ensuing
action
1.3: To promote the on-going work and continued support that 2wish can offer
1.4: To work as part of a team providing support to suddenly bereaved families
1.5: To work alongside support team and maintain a seamless approach to service delivery
1.6: To maintain a high degree of confidentiality in accordance with the charity’s policies
1.7: To show respect and sensitivity for the cultural and religious beliefs of families
1.8: To undertake learning opportunities and seek them out for the team
1.9: To adhere to all company policies and procedures including Safeguarding, Confidentiality,
Health and Safety and Lone Working; and to be proactive in implementing new safe working
practices as appropriate
1.10: To attend weekend and evening community events in support of the charity as necessary
1.11: Participate as and when required in team meetings and one-to-one meetings, and
undertake, as appropriate, courses/training/other developmental activities, which is relevant to
the role
1.12: To contribute to the evaluation and monitoring processes to ensure effectiveness of
services and activities provided
1.13: Contribute on the social media platforms maintained by 2wish
It is the nature of the work that tasks and responsibilities are in many circumstances
unpredictable and varied. All employees are therefore expected to work in a flexible way and
tasks, which are not specifically covered in their job description may have to be undertaken.
This role is subject to a DBS check.

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Employment Specialist to play a pivotal role in our Employment Service in Camden.

Sounds great, what will I be doing?

As an Employment Specialist, you will manage a caseload of up to twenty clients, applying the eight principles of Individual Placement and Support (IPS) to help individuals secure and sustain competitive employment. You will work closely with clinical teams, participating in case discussions and supervision while contributing to a multidisciplinary approach to client support. Responsibilities include developing employer relationships, identifying suitable job opportunities, supporting clients throughout their employment journey, and providing advice on benefits. You will monitor performance against key targets, maintain accurate records, ensure compliance with NHS and organisational procedures, provide ongoing in-work support, and actively engage in professional development, training, and service improvement activities.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

You will bring experience of managing a caseload and applying the eight principles of Individual Placement and Support (IPS) to help individuals secure and sustain employment. You will possess strong employer engagement and job development skills, with the ability to source suitable opportunities and build effective employer networks. A collaborative approach, working alongside clinical teams, external partners, and employers, will enable you to support integrated employment and mental health outcomes. You will demonstrate excellent organisational and administrative abilities, including KPI monitoring, record management, and compliance with procedures. With a client-centred mindset, you will provide ongoing support to clients and employers, alongside strong communication, relationship-building, time management, adaptability, professional resilience, and a commitment to continuous learning and development.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

Reach Charity is a small volunteer-led national charity supporting children born with, or who acquire upper limb differences (ULD) in childhood, for the whole of their lives! Being born with/acquiring  an ULD in childhood is rare. Our role in the Reach team is to support our volunteers in every way we can to keep Reach families connected and supported with and by their community as and when they need it for life. This role will help us sustain and potentially grow that level of support. 

Contract: One-year fixed-term contract. The role will be reviewed before the end of the fixed term. Any extension, permanency or change to contracted hours will be subject to organisational need, funding and written agreement.

Location/format: Hybrid (preferred) or remote working, with a minimum of two days per week in the office: Office 5, The Library Rooms, 59 High Street, Totnes, Devon, TQ9 5PB. Homeworking is subject to appropriate health and safety and display screen equipment arrangements. Hybrid working arrangements may be reviewed and changed with reasonable notice following consultation.

Reporting to: Operations Lead

A note on applying before reading on: please respond to every item detailed on the JD & PS (required and desired) 
Applications will be scored against every item, and shortlisting will be decided by the closest match. NB: CVs will not be considered – please do not attach.

Core purpose of the role:
The Operations & Development Officer will provide high-quality operational, administrative and executive support to the Operations Lead and the wider Reach team.
The role will help ensure the smooth running of Reach’s central operations, including governance support, policy coordination, safeguarding administration, donor stewardship, event delivery, communications and day-to-day organisational support.
The postholder will play an important role in maintaining operational continuity, supporting compliance, strengthening community engagement and helping Reach deliver effectively for adults, children and young people with upper limb difference and their families.

Key responsibilities
1. Governance, compliance and safeguarding
Policy and procedure coordination
Coordinate and maintain a rolling programme of policy and procedure review, liaising with the Operations Lead, trustees and relevant staff or volunteers as required.
Support the updating, formatting, circulation and storage of policies and procedures, ensuring records are accurate and accessible.

Safeguarding support
Subject to appropriate training, support Reach’s safeguarding arrangements and participate in the safeguarding on-call rota.
Provide cover during colleagues planned or unplanned absence, acting in accordance with Reach’s safeguarding policy and escalation procedures.
This may include occasional weekend on-call duties when the Operations Lead is unavailable.

DBS, safeguarding training and appointment requirements
Appointment will be subject to satisfactory references and the appropriate level of DBS check for the role.
Safeguarding training must be completed before the postholder undertakes safeguarding duties.

Data protection and confidentiality
Handle personal, sensitive and confidential information in accordance with UK GDPR, Reach policies and confidentiality requirements.
This includes information held in CRM systems, Mailchimp, donor records, membership records and sensitive conversations with families, professionals, volunteers and supporters.

2. Donor relations and fundraising administration
Donor stewardship
Provide supportive cover for donor stewardship during colleague absence or holiday, including drafting thank-you communications, updating records and helping maintain positive supporter relationships.
Ensure donor communications are timely, accurate and aligned with Reach’s tone, values and messaging.

Fundraising administration
Support the Operations Lead and wider team with fundraising administration, including funding applications, milestone tracking, data collection and information required for funder reports.
Maintain accurate records of funding activity, deadlines and reporting requirements.

3. Event support and promotion
Event delivery
Support the planning, coordination, delivery and evaluation of Reach events.
This may include support from initial concept through to on-the-day coordination and post-event follow-up.
Where required, lead agreed elements of event delivery, with appropriate support and oversight.

Event communications and promotion
Promote events and campaigns through digital channels, newsletters, local networks and other appropriate platforms to maximise visibility, attendance, engagement and donations.
Work closely with the Operations Lead and Reach team to ensure consistent messaging, effective coordination and successful delivery.

Evening and weekend work
Some evening or weekend work may be required for events or safeguarding cover. This will be agreed in advance wherever possible and managed through time off in lieu or other arrangements in line with Reach policy.

4. Executive, board and operational support
Executive assistance
Provide executive and administrative support to the Operations Lead, including diary management, coordination of priorities, management of incoming enquiries and preparation of briefing materials or documentation for meetings.
Work with other members of staff to identify priorities, support workflow and ensure timely follow-up on agreed actions.

Board and trustee support
Provide proactive support for Trustee meetings, including coordinating meeting logistics, preparing and circulating papers, supporting agenda planning and taking clear, accurate minutes.
Help ensure trustees have the information they need to support effective governance and decision-making.

General operations
Support the smooth running of Reach’s day-to-day operations, including responding to enquiries, maintaining records, supporting internal communications and helping ensure tasks are completed efficiently.

5. Finance, merchandise and systems administration
Finance administration
Support finance administration by maintaining accurate transaction records, processing documentation, supporting reconciliations and working within Reach’s financial controls and delegated authority arrangements.
Liaise with the Operations Lead, Treasurer and relevant colleagues to ensure financial information is accurate, timely and appropriately recorded.

Merchandise and fulfilment
Manage the Reach online shop and coordinate fulfilment of merchandise and other items.
Prepare and post welcome packs, running vests and other materials for new members, supporters and event participants.
Maintain accurate records of stock, orders and fulfilment activity

Systems and records
Use Reach’s systems accurately and consistently, including CRM, email marketing, finance, document storage and communication platforms.
Support the maintenance of accurate records and contribute to efficient internal processes.

6. Flexibility
This job description sets out the main responsibilities of the role but is not exhaustive.
Duties may reasonably change over time following consultation, provided they remain appropriate to the nature, purpose and level of the role.

Person specification
Essential attributes
The postholder will be expected to demonstrate:

• Reliability
  Consistency, dependability and the ability to follow through on agreed work are essential in a small team.
• Strong listening skills
  The ability to listen carefully, respond sensitively and support, enable or signpost people effectively.
• Organisation and prioritisation
  The ability to manage competing priorities, multitask effectively and complete work accurately and on time.
• Efficiency and attention to detail
  The ability to work carefully, meet deadlines and maintain accurate records.
• Team working
  The ability to collaborate, support, facilitate and contribute positively within a small charity team.
• Adaptablity
  The ability to learn new systems, processes and areas of work efficiently.
• Reflective approach
  A commitment to learning through experience and developing knowledge in a busy small charity environment

Essential skills and experience

The postholder should have:

• Excellent interpersonal skills, including the ability to handle calls and enquiries from parents, carers, professionals, members, volunteers, partners, donors and funders.

• Good written and verbal communication skills.

• The ability to keep colleagues, Branch Coordinators, Trustees, RAW Mentors, volunteers and Reach team members informed, briefed and supported across in-person, online and email channels.

• Experience of administration, coordination or operational support.

• Practical experience in a safeguarding role.

• The ability to handle confidential and sensitive information appropriately.

• Strong organisational skills and the ability to manage competing priorities.

• Experience supporting meetings, including preparing papers, coordinating logistics, taking notes or minutes and following up actions.

• Good Microsoft 365 skills, including SharePoint, Teams, Excel and Word.

• Experience using CRM systems, particularly Salesforce.

• Experience using Mailchimp or similar communication software.

• Experience using Xero or similar finance software.

• A willingness to undertake safeguarding, data protection and other relevant training.

Desirable skills and experience

The following would be useful but are not essential:

• Experience working in the charity sector.

• Experience working with a Board of Trustees or Directors.

• Experience working with or supporting volunteers.

• Experience supporting local, regional or partnership projects.

• Experience of event coordination, ranging from small meetings and face-to-face meetups to larger events.

• Project coordination or project management experience.

• Risk assessment and risk management skills.

• Bookkeeping, budget monitoring or reconciliation experience.

• Fundraising administration or donor stewardship experience.

• Experience creating content using Canva.

• Experience updating website content using WordPress.

• Experience using social media platforms, including Facebook.

• Experience using WhatsApp or similar messaging services for community or project coordination.

• Knowledge of UK GDPR, safeguarding, confidentiality and Equality Act duties in a charity or community setting.

Working relationships

The postholder will work closely with:

• The Operations Lead
• The Reach team
• Trustees
• Branch Coordinators
• RAW Mentors
• Volunteers
• Members and families
• Donors, funders, partners and external stakeholders

Safeguarding, equality and inclusion

Reach is committed to safeguarding and promoting the welfare of children, young people and adults at risk. The postholder will be expected to work in line with Reach’s policies and procedures.

Reach is also committed to equality, inclusion and accessibility. The postholder will be expected to contribute to an inclusive, respectful and supportive environment for members, families, volunteers, staff, trustees and partners.

To apply please respond to every item detailed on the JD & PS (required and desired) 
Applications will be scored against every item, and shortlisting will be decided by the closest match. NB: CVs will not be considered – please do not attach. 

Deadline for applications: 01 September 2026
Interviews Round 1 (Teams): Mon 07 & Tues 08 September after 4pm 
Interviews Round 2 (in person): Wednesday 16 September   

Appointment is subject to enhanced DBS & 2 professional reference. 

Good luck! Reach is an inspiring community to work with. 
We look forward to reading your application.

George Watson’s College wishes to appoint a Senior Philanthropy Officer to lead the school’s individual giving and legacy fundraising initiatives, and support major programmes and campaigns. Develop strong relationships with donors and our alumni community to grow philanthropic income and long-term engagement. 

MAIN RESPONSIBILITIES 

Individual Giving 

• Lead the planning, execution and optimisationof individualgiving efforts.Manage campaign setup, timelines, assets, and donor experience. 

• Monitor performance and analyse results to drive continuous improvement in participation, engagement, and revenue. 

• Collaborate withAdmissions and Marketing,and other internal teams, to source and develop compelling content. 

• Along with theHead of Development, manage a fundraising communications calendarand play a leading role in content creation. 

• Collaborate with theAdmissions and Marketingteam to ensure website content, landing pages, and donation pages support digital giving goals. 

• Execute fundraising strategies in partnership with the Head of Development. Build, segment, code, and deploy emails to support giving campaigns and organisational priorities. 

• Manage a portfolio of donors linked to specific programmes and campaigns. 

Legacies 

• Plan and deliver multi-channel legacy marketing campaigns (print, digital, events) 

• Build andmaintainrelationships with legacy pledgers and prospects 

• Deliver high-quality, sensitive stewardship to recognise andretainlegacy supporters 

• Organise events and communications to engage legacy supporters 

• Produce compelling and sensitive legacy messaging and materials 

Campaign/Programmes 

• Manage and grow the patrons programme, including recruitment, retention, and upgrades 

• Develop a clear donor journey, including benefits, communications, and recognition 

• Monitor performance against income targets and KPIs 

• Work in collaboration with Heads of the Creative Arts programmes tomonitorand administer funds for maximum impact across the arts 

Foundation Places and Enrichment Fund 

• Support impact reporting and administration of discrete aspects of our widening access programmes. 

• Manage application process to the Enrichment Fund, including managing enquiries, disbursements and liaison with Finance. 

• Any other duties related to these programmes as directed by senior staff. 

IDEAL CANDIDATE 

Essential: 

• Relevant degree, professionalqualificationor equivalent professional experience 

• Demonstrable experience in Individual Giving, Direct Marketing or Legacy fundraising, with an annual income return of 6+ figures 

• Proventrack recordof delivering successful multi-channel campaigns 

• Strong understanding of supporter journeys,acquisitionand retention 

• Skilled in data analysis, performancetrackingand forecasting 

• Proficiencywith graphic design tools, experience with Canvawould be an advantage. 

• Demonstrable experience withRaisers Edge, or similar CRMsystem 

• Ability to manage complex projects and programs and deliver to set KPI and timelines 

• Excellent written and verbal communication skills. 

• Experience with content writing, brand voice, and digital fundraising best practices. 

• Ability to build and foster relationships across business functions. 

• Understanding of charity law, GDPR and best practices in fundraising 

• Commitmenttohigh levelof professional standards 

• Genuine appreciation ofGeorge Watson’s College’smission and the ability to communicate it 

Desirable: 

• Fundraising or marketing qualificationsuch as CIOF accreditation or CIM qualifications. 

• Event management experience 

• Experience of working in the education or charity sectors 

• Understanding of theIndependentSchool sector