Supporter relation manager jobs
The Head of Clinical Governance will lead and enhance the organisation’s commitment to delivering high-quality, safe care for children. This role is pivotal in overseeing clinical governance frameworks, ensuring compliance with regulatory standards, managing clinical risks, and implementing quality improvement initiatives. The postholder will work collaboratively across teams to promote a culture of safety and continuous improvement, aligning with The Children’s Trust’s strategic objectives. Whilst the post directly reports to the Director of Nursing and Quality, the remit of the role spans the whole organisation and works across all clinical directorates.
Interview date: to be confirmed
This role is not open for sponsorship.
Duties and Responsibilities
Clinical Governance
- Develop and maintain an effective clinical governance framework that supports safe and high-quality care.
- Facilitate regular clinical governance meetings to discuss performance, incidents, and quality improvement initiatives.
- Ensure that clinical pathways and practices are aligned with best practice guidelines and evidence-based standards.
Patient Safety
- Lead initiatives to enhance patient safety across all services, promoting a culture of transparency and reporting.
- Implement and maintain the Patient Safety Incident Response Framework (PSIRF), ensuring that learning from incidents is captured and shared.
- Monitor and report on patient safety metrics, identifying areas for improvement and ensuring appropriate action plans are developed.
Clinical Risk Management
- Identify, assess, and manage clinical risks within the organisation, ensuring effective risk mitigation strategies are in place.
- Conduct regular reviews of incident reports and risk assessments to inform organisational learning and development.
- Oversee the management of serious incidents, ensuring thorough investigations and appropriate follow-up actions are completed.
Quality Improvement
- Develop and implement quality improvement initiatives aimed at enhancing patient outcomes and experiences.
- Lead quality impact assessments for new initiatives or changes in practice, evaluating potential risks and benefits and manage the organisational governance in relation to these.
- Collaborate with multidisciplinary teams to promote a culture of continuous quality improvement.
Regulatory Compliance
- Ensure compliance with relevant legislation, standards, and guidelines, including CQC regulations and national safety frameworks.
- Maintain an up-to-date understanding of regulatory changes and ensure organisational policies and practices reflect these updates.
- Coordinate and draft the annual organisation quality account.
Clinical Audit
- Design and implement a comprehensive clinical audit program that evaluates the quality of care and compliance with clinical standards.
- Analyse audit findings to identify trends and areas for improvement, facilitating the development of action plans.
Incident Management
- Oversee the incident management process, ensuring that incidents are reported, investigated, and learned from effectively.
- Develop strategies to communicate learning from incidents across the organisation to promote a culture of safety.
Professional Standards
- Promote adherence to professional standards and best practices among clinical staff, ensuring high levels of accountability and professionalism.
- Monitor compliance with organisational policies and procedures, implementing corrective actions as needed.
Policies and Procedures
- Develop, review, and update clinical policies and procedures to ensure they align with current best practices and regulatory requirements.
- Ensure all staff are trained and knowledgeable about relevant policies and procedures.
Medical Records
Ensure that medical records are maintained accurately and confidentially, supporting patient safety and care continuity.
Medicines Management
- Line manage the lead pharmacist and wider pharmacy team
- Oversee medicines management processes, ensuring compliance with best practices and safe medication administration.
Complaints and Patient Experience
- Manage the complaints process, ensuring that concerns are addressed promptly and appropriately, and lessons learned are disseminated.
- Work to enhance patient experience through feedback mechanisms, ensuring that patient voices are heard and acted upon.
General
- Undertake other or additional duties that are within your skills and abilities, as the organisation may reasonably require from time to time.
- Act as a critical member of the Nursing and Care senior leadership team.
Health and Safety
Adhere to all Health and Safety guidelines, principles and regulations required to perform your role and comply with The Children’s Trust policies and procedures.
Wellbeing and Emotional Resilience
- Maintains a positive approach and outlook when dealing with change and overcoming challenges and problems.
- Recognises own limitations, develops realistic goals, and uses support network resource when or if necessary.
- Treats challenges and problems as a learning experience.
- Remains organised and focused when under pressure.
- Responds appropriately and effectively to all constructive feedback.
- Motivates self and other.
Education & Qualifications:
- Active NMC membership
- Educated to Masters degree level in a relevant area (or relevant experience), and / or with relevant post graduate teaching or leadership qualifications.
Experience:
- Evidence of significant operational leadership experience at AfC band 8a equivalent or above
- Experience working with children with learning disability
- Experience of working within quality and clinical governance dedicated roles
- Experience within training/education/practice-based education and presenting effectively to a variety of audiences
- Experience managing significant budgets
- Experience writing business cases for service proposals
- Experience of effective partnership working with internal and external stakeholders
- Management of change
Skills & Abilities:
- Dynamic, passionate, open, participative, and supportive leadership style
- Strong influencing skills
- Ability to develop and deliver innovative training programmes
- Clinically credible in own area of practice
- Able to deliver a multi-faceted service balancing the capacity of each area to meet service needs and priorities.
- Effective communicator
Knowledge:
Strong understanding of:
- Health care educational framework and of developing training strategies
- Clinical and operational audit data and analysis/presentation methodology
- Multidisciplinary team working
- Care of children with learning disabilities
- Safeguarding
- Quality improvement programmes and methodologies
Personal Qualities:
- Commitment to the vision and values of The Children’s Trust.
- Flexible and ‘can do’ attitude to competing commitments in workload.
- Highly motivated and reliable.
- Ability to cope working in a demanding environment.
- Commitment to maintaining personal wellbeing and the wellbeing of colleagues.
About Us
The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.
Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.
Staff Benefits
The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits on our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.
We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.
Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.
Rehabilitation of Offenders
Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check. Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected. The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.
Equal Opportunity Employer
To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.
Online Searches
In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.
The client requests no contact from agencies or media sales.
Thank you!
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Young Citizens is seeking a Business Development and Special Projects Lead to support a critical year of fundraising, income generation and partnership development. This role supports the special projects work with the CEO and will work with the senior team to lead on the income and visibility opportunities that unlock our delivery for our three-year strategy.
Your Role’s Purpose
Year 1 of this role will be focused on business model development, income generation and strategic partnerships. Working closely with the CEO and senior management team, you will help shape, test and secure new funding and commercial opportunities that position Young Citizens for long-term sustainability and impact. The special projects element includes supporting the developmental design of our future business model, charity strategy and public affairs work.
This role is ideal for someone who enjoys building, creating and working at pace to achieve great results within a small team. You will be rapidly developing propositions, forging partnerships and converting ideas into credible, funded initiatives. You will play a central role in strengthening our relationships with funders, institutions, corporates and sector partners, while supporting wider organisational development projects.
Young Citizens works at the intersection of education, democracy and civic life, and this role offers a unique opportunity to influence how active citizenship is funded, delivered and embedded across the UK.
In Year 1, your primary focus will be to:
- Develop and drive income/fundraising with existing channels, including grant funding, partnerships and commercial activity.
- Build a strong pipeline of income opportunities, working closely with the CEO to convert prospects into funding
- Produce high-quality business cases, funding bids, proposals and presentations of our work
- Design and execute new funding models and partnership opportunities alongside the CEO’s updated strategic plan
- Lead staff member for strategic engagement with funders, corporates, policymakers and sector stakeholders.
Alongside this, you will contribute to priority special projects that support Young Citizens’ organisational growth and external positioning.
Who We’re Looking For
This role is not just open to traditional fundraisers or partnership managers. As long as you have the seniority and expertise leading results, you might come from a charity, social enterprise, consultancy, policy or start-up background. What matters most is your ability to confidently progress a pipeline of opportunities, build partnerships, generate income and deliver results.
We are interested in a wider pool of candidates with 5+ years in the working world, possibly from other start-ups or programme design focus instead of 'trad' fundraising roles'. If you are a high-performer who wants to focus on corporate partnerships, external relations and business success, this role may be right for you—talk to us.
We’re looking for someone who is:
- Entrepreneurial and proactive, with a strong interest in business development and income generation
- Confidently able to design and deliver on their ideas, instilling confidence and get results with high-level stakeholders
- Highly professional writer and communicator, able to produce strong proposals and pitch deck materials
- Commercially aware, with an ability to spot and shape fundable opportunities
- Excels at working closely with senior stakeholders including the CEO, able to predict needs and are responsive to what gets the best results
- Organised and adaptable, able to own multiple priorities in a small, fast-moving organisation
- Technically capable, making data systems like Salesforce easily integrated into their workflow
- Distinctly motivated and/or experienced in social impact, education, democracy or civic participation
Please note the pay scale of this role is determined by the demonststrable strategic seniority the person brings in managing others and organisational outcomes alongside technical role skills above.
Success in the first six months of this role will look like:
- Immediate management and confidence securing existing income contracts with corporate and funding partners of £200,000+
- Tactical, high-volume stakeholder engagement campaigns to increase sponsorship and new income opportunities
- Leading the development of improved business modelling, pricing structures and income streams that create a more sustainable base
- Operating with professionalism, improving processes and keeping organisational priorities at the forefront
Why join us?
- Make a real difference by helping deliver inspiring citizenship experiences to young people nationwide.
- Shape and strengthen the delivery of our flagship national programmes.
- Join a supportive, purpose‑driven team that values collaboration, flexibility, and doing great work together.
- Grow with us as we deliver our new three‑year strategy and embed smarter, stronger delivery processes.
If you're excited about making a tangible impact through high‑quality programme delivery, and want to contribute to a mission‑driven organisation, we’d love to hear from you.
A few useful notes to apply:
This is a 12 month fixed contract starting as soon as possible.
- The closing date for applications is 11pm on Sunday 22 February 2026. We encourage you to apply ahead of the deadline, as shortlisting will begin on Thursday 12 February. However, as long as this advert remains live, first‑round interviews have not yet been finalised.
- Please submit a covering letter of no more than two pages outlining your interest in this role. Applications without a covering letter cannot be reviewed. We are unable to progress applications that do not demonstrate direct or clearly transferable experience.
- If you have any questions before applying, please contact our HR team.
For a full overview of the role and responsibilities, please see the job pack for more details.
Registered Charity
11 - 20
Young Citizens is a citizenship education charity that informs, equips and inspires children and young people across the UK to be active citizens.
The client requests no contact from agencies or media sales.
Thank you!
We’re hiring a Director of Communities, Health and Partnerships.
Hackney CVS is in an exciting new phase and we’re looking for a senior leader to help shape it.
Following a major restructuring and redesign of our support offer, we’re focusing more sharply on our core mission: strengthening, connecting and championing the voluntary and community sector (VCS) across Hackney and the City of London.
Our Director of Communities, Health and Partnerships will:
- Lead our networks, forums and engagement work.
- Amplify community voice in local decision-making.
- Build powerful cross-sector partnerships.
- Support the voluntary sector to influence systems change.
You’ll join our Senior Leadership Team at a pivotal moment, helping us embed new ways of working and secure a brighter future for the VCS.
If you care deeply about equity, collaboration and the potential of the VCS to transform lives, and if you thrive in complexity, influence and relationship building, we would love to hear from you.
For the full job description and person specification, please see the attached recruitment pack.
#director #community #health #partnership
Registered Charity
21 - 50
We support voluntary and community sector (VCS) organisations in Hackney and the City of London.
The client requests no contact from agencies or media sales.
Thank you!
About the Organisation
Ascension Trust (AT) is a Christian inter-denominational organisation with a passion to empower individuals to work together within their local community and nation, to contribute positively to society and to improve the quality of life of the disadvantaged and vulnerable. Established in 2003, our strapline is “Reaching Out to Where You Are”.
Established by Reverend Les Isaac OBE, Ascension Trust operates as an umbrella body for a range of initiatives, including Street Pastors, School & College Pastors, Prayer Pastors, Rail Pastors, Response Pastors, the 60/40 Youth Project, Synergy Network, Five2Medics, the AT Beacon Project, and Overseas Missions, alongside a range of training programmes.
Ascension Trust is a charity registered in England and Wales (Charity No. 1127204/Company No. 06751712) and works in partnership with Ascension Trust Scotland.
About Bridge Watch
Bridge Watch is a suicide prevention and community safety programme that deploys trained volunteer patrols on London’s bridges to identify and support individuals at risk, helping to prevent tragic outcomes.
The programme forms part of wider suicide prevention efforts across the Square Mile and surrounding areas, with a focus on early intervention, compassionate engagement, and partnership working. Bridge Watch volunteers are supported by a comprehensive training framework that equips them to confidently and safely engage with people in crisis, raise public awareness, and signpost to appropriate support.
Bridge Watch continues to develop its coverage, volunteer base, and profile, working closely with statutory and community partners.
Job Summary
The Bridge Watch Assistant will provide administrative and operational support to the Bridge Watch Programme Lead, contributing to the effective day-to-day running, coordination, and development of the programme.
The role plays a key part in supporting volunteers, maintaining smooth operations, and helping to raise the profile and impact of Bridge Watch across London.
Hours: Part-time, three days a week.
Contract: Fixed term for three years.
Main Duties & Responsibilities
Programme Administration & Coordination
- Support the coordination of the day-to-day operations of the Bridge Watch programme
- Manage incoming and outgoing correspondence and maintain accurate administrative records
- Assist with scheduling, rotas, and general programme organisation
Volunteer Support & Engagement
- Support the recruitment, onboarding, and initial engagement of Bridge Watch volunteers
- Assist with patrol rotas and arranging cover where necessary
- Support follow-up with volunteers to review early experiences and ongoing engagement
- Process volunteer expense claims in line with organisational procedures
Communications, Events & Engagement
- Support the development and delivery of programme communications and awareness-raising activities
- Assist with website and social media content preparation
- Liaise with volunteers, partners, and external organisations to support meetings and events
- Arrange meetings, including booking rooms, preparing agendas, and circulating notes where required
Operational & Practical Support
- Provide practical support at the Bridge Watch base, including assisting with equipment and uniforms
- Order uniforms and equipment and assist with stock management as required
- Attend meetings, events, and occasional patrols to support programme delivery and quality assurance
Monitoring, Development & Funding Support
- Assist with basic research, data collation, and reporting as directed
- Support the preparation of evidence and contributions toward funding applications
- Assist in the development of volunteer resources and support materials
General Responsibilities
- Liaise with members of the wider Ascension Trust staff team as required
- Undertake any other duties reasonably required in line with the role
Experience
- Experience of working in the third sector
- Experience in an administrative or coordination role
Essential Skills
- Good understanding of volunteering and the third sector
- Ability to engage with social media platforms and support basic content creation
- Proficiency in Microsoft 365 (Word, Outlook, Excel, PowerPoint)
- Strong organisational skills with attention to detail
- Ability to prioritise workload and manage competing demands
- Comfortable working independently and as part of a team
- Good written and verbal communication skills
- Willingness and ability to learn new skills
Desirable Skills
- Experience supporting projects or programmes
- Ability to collate and analyse basic data to support reporting and identify trends
To apply, please complete the application form. All CVs must be accompanied by a completed application form.
Closing date: Sunday, 28 February 2026.
Interview date: w/c 9 March 2026.
No contact from agencies or media sales.
Thank you!
Role details
Start date: TBC
Salary: £48,750 per annum (inclusive of £3,990 South East weighting)
Location: Hybrid: need to be available to work from London Office and occasional national travel
Working hours: Full time: 35 hours per week
Contract: Permanent
Annual leave: 30 days plus statuatory bank holidays (if full time). All Women in Prison staff also receive an additional 3 days of leave between Christmas and New Year.
Pension scheme: Women in Prison provides an auto-enrolment pension scheme with 5% contributions from the employer and 3% from the employee.
Job purpose
This role will lead and coordinate Women in Prisons’ external communications, platforming the voice of women with lived experience of the criminal justice system to raise the organisation’s public profile and awareness of the criminalisation of women.
Key Responsibility Areas
- Lead and develop comprehensive communications strategies to raise WIP’s profile for influencing, fundraising and impact and that align with our vision and mission.
- Build public engagement and awareness, leading on campaign development and delivery
- Oversee the production of Women in Prison’s publications.
- Platform the voice of women with lived experience of the criminal justice system in all external communications.
- Manage WIP’s Spokesperson network
- Develop, build and contribute to high quality and authentic partnerships and relationships with stakeholders including journalists.
- To be a member of the extended leadership of Women in Prison, modelling feminist leadership, anti-oppression and empowering, values-led, collective leadership for the organisation.
For the full list of responsibilities, please download the recruitment pack.
To apply
Applications close: 2nd February 2026 at 9am
Interviews: TBC
If you require reasonable adjustments to support you during the application process, please contact the HR team on hr@wipuk .org.
We are happy to invest in developing the right person, so you are welcome to apply even if your professional experience does not fully meet the job description or person specification.
We particularly encourage applications from Black, Asian and minoritised women, and women who have personal experience of the criminal justice system.
In line with legal requirements and the nature of our work, this role:
- Is restricted to women only as a genuine occupational requirement
- Requires the right to work in the UK
- Is subject to a Basic DBS check
- Requires that the post holder is not automatically disqualified by (or can obtain a waiver from) the Charity Commission
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The client requests no contact from agencies or media sales.
Thank you!
Job description
Stella Maris is the official maritime charity of the Catholic Church. We are looking for a Regional Port Chaplain for Immingham and the South Humber Ports to support seafarers, fishers and their families.
In this unique and rewarding role, you'll be the welcoming face of Stella Maris in your region, visiting ships, listening to crew members, and offering practical, pastoral and spiritual support to anyone in need, regardless of faith or background.
About the role
No two days are the same. You might spend the morning visiting ships and listening to crew members' stories, help someone contact their family back home, support a seafarer in crisis, or offer a quiet moment of prayer on deck.
You'll also recruit and support a team of volunteers, work closely with other maritime charities and local partners, and build strong relationships with parishes, dioceses, and port authorities. You'll be part of a nationwide network of Stella Maris chaplains, supported through regular meetings, retreats and professional development opportunities.
Key responsibilities
- Visit ships regularly to meet seafarers and fishers, responding to their pastoral, practical and spiritual needs.
- Provide practical help such as transport, communication access, and emergency or crisis support.
- Offer spiritual care to Catholic seafarers and facilitate the religious needs of those from other faiths.
- Recruit, train and support Stella Maris volunteers.
- Work collaboratively with other maritime charities.
- Maintain strong relationships with local parishes, the Diocese of Nottingham, and port stakeholders such as the Harbour Master, shipping agents and welfare committees.
- Support local fundraising and awareness initiatives alongside the charity's national team.
About you
You'll be someone who takes joy in helping others. You don't need maritime experiences, what matters most is your empathy and ability to offer pastoral support in practical ways.
You may come from a background in chaplaincy, parish ministry, community work or social care. You'll share our commitment to upholding the dignity of every seafarer and fisher.
Registered Charity
21 - 50
We improve the lives of seafarers and fishers through our network of local chaplains and seafarer centres, expert information, advocacy, and support.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for an Individual Giving Lead who will manage our portfolio of online and offline direct marketing campaigns, leading the delivery of these from end to end. This will include our annual Big Give cash appeal and regular giving ‘Support the serving’ campaign along with line management of the Individual Giving Fundraiser.
About the RNRMC
RNRMC is the Navy’s principal charity which exists to support every sailor, marine and their families, for life. We do this by offering grants to and working with, other organisations to deliver programmes that meet the needs of our beneficiaries. We work hard, engaging with supporters to help raise awareness and funds to deliver the outcomes required for today and tomorrow.
Experience and Background
You will have a minimum of two years’ experience in Individual Giving, with strong expertise in both Individual and Regular Giving programme development. You will be confident designing and delivering multichannel fundraising campaigns across email, social media, the website, and direct mail, and skilled in managing a campaign calendar from initial planning through to delivery and evaluation. Strong project planning, organisational and prioritisation skills are essential, along with proven experience working collaboratively across teams, particularly with Marketing and Communications.
You will bring experience in leading others, including setting SMART objectives, managing performance, and supporting staff development to enhance team capability. You will be able to lead a portfolio of individual and regular giving activities, ensuring targets are met and high-quality delivery is maintained. Your background will demonstrate a track record of guiding team members effectively, contributing to successful income generation and continuous improvement across fundraising programmes.
Please see the job description for full details on the duties and responsibilities.
Hours of Work
Hours of work are 35 hours per week, 09:00 – 17:00 Monday to Friday.
We have a friendly, supportive, and inclusive environment with a hybrid working approach of 60% in office and 40% home-working.
Salary
The annual salary range for the post is between £34,000 up to £37,000 per annum, depending upon experience.
Benefits
6 weeks holiday, plus bank holidays
Free on-site parking
Cycle to Work Scheme
Free Access to HMS Excellent Fitness Centre
Employee Assistance Programme to give you confidential support 24 hours a day
Life Assurance (after one year’s qualifying service)
Private Healthcare Scheme (after one year’s qualifying period)
A generous non-contributory Pension Scheme (7% contribution after 3 months qualifying period)
Enhanced Maternity Leave Package (after 2 year’s qualifying period)
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Nb: This piece of recruitment is rolling and may close at any time.
In recent years OTR has seen a significant increase in demand for our youth mental health services and we now reach over 17,000 young people each year. We are seeking a Head of Finance to oversee our (circa) £3m annual budget and to ensure that our finance operation is efficient and effective. This role will lead OTR’s finance function and, as well as having responsibility for day-to-day financial processes, will be a key member of the organisation’s senior leadership team (SLT). The role will involve providing financial insight to the SLT and Board of Trustees to improve understanding and inform strategic decision making. Examples of this will include analysing the financial performance of different activities of the organisation and preparing budget and forecast information.
We are looking for an individual with demonstrable experience in a finance management role which includes a strategic focus, preferably in the voluntary sector. The successful candidate will be a flexible and meticulous individual who is able to present complex information to a range of audiences. Equally important is a strong personal interest in and commitment to the mental health and wellbeing of young people.
To find out more about the role please download the job pack. If you would like an informal chat about the role, please email the main contact as listed in the job pack
To apply for this role click the 'Apply now' button
We welcome applications from all sections of the community and are committed to developing a team that reflects the diversity of the people we work with
Safeguarding:
OTR is committed to safeguarding and promoting the welfare of children and young people. We expect all staff, trustees, and volunteers to share this commitment.
As part of our Safer Recruitment practices, all roles involving contact with young people will be subject to robust pre-employment checks, including references, a full employment history, and an enhanced Disclosure and Barring Service (DBS) check. Where applicable, overseas criminal record checks will also be required.
We are dedicated to creating a culture of vigilance, transparency, and accountability. Our safeguarding procedures are guided by the principle that the welfare of the child is paramount, and all staff are required to adhere to OTR’s Safeguarding and Child Protection Policy.
OTR & Benefits:
OTR is a mental health social movement by and for young people. The charity is at an exciting stage of its 59-year history and is proud to be reaching more young people than ever before (around 17,000) across Bristol, South Gloucestershire, and North Somerset with creative and diverse mental health and wellbeing info and support.
Our approach to mental health is grounded in a set of beliefs and values that underpin all of our work. We believe in celebrating diversity, empowering and mobilising young people to make change, and that catering to the unique strengths, interests and circumstances surrounding young people is key. Our approach centres on collaboration and partnership, building relationships between individuals, peers and communities.
Each day is as engaging and fulfilling as the last, and with a network of supportive, community minded people, we hope you’ll feel welcome here. As a thank you, we like to compensate our employees for the important work they do with a range of benefits including a flexible leave policy, healthcare cost and wellbeing assistance with HealthShield, flexible and hybrid working arrangements, enhanced sick pay, parental leave, training and development, social and wellbeing events, and more (subject to contractual terms and conditions).
A Willingness to Work with Difference
At OTR, whatever your role or professional background, you will be expected to work in a way that is anti-oppressive and inclusive. A key focus for OTR is to develop an organisation that is inclusive for all but we do not claim to be experts in this. We are committed to continuous learning and improvement in these areas and invite you to join us on this journey.
OTR recognises the benefits to individual practice and organisational credibility of having a diverse community of staff and volunteers and to this end is continually working towards building and maintaining an environment which values and pursues diversity accordingly.
We recognise that tackling systemic inequality, prejudice, racism and oppressive practice requires each of us to actively engage, self-examine and make changes where necessary, in order to improve access and equitable experience for all in society and all of those who come through our doors at OTR.
The client requests no contact from agencies or media sales.
Thank you!
Content Creator & Celebrity Manager
Contract type: 1-year Fixed term contract, 35 hours per week.
Location: London, UK.
UK hybrid working – a minimum of 40 % of working time is spent face-to-face (London office, external meetings or travel). 60/40 hybrid working at WaterAid means roughly three days wherever you work best and two days together in person.
Salary: £48,867 per year with excellent benefits
Change starts with water. Change starts with you.
Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that – for everyone, everywhere. Join us, and your energy will help unlock people’s potential and create a fairer future.
About WaterAid
We’re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen.
About the team
The Global Media and Celebrity Team is part of WaterAid's award-winning Communications and Fundraising Directorate. We lead the organisation’s UK and global news and PR strategies, manage media relations for UK and international media outlets and journalists, develop and deliver creative, innovative campaigns, and support other WaterAid global offices with their press and communications.
The talent function ensures we have a portfolio of high profile talent, content creators and influencers to meaningfully drive awareness, raise funds and action for our work.
About the role
The Content Creator & Celebrity Manager, leads WaterAid’s digital talent strategy to drive and elevate our ambitious communications, fundraising and influencing activities. Aligned with our strategic aims, this role is responsible for identifying, and engaging digital talent and their teams, by bringing their know-how, cultural connections and entrepreneurial flair to deliver impactful results.
In this role, you will:
Lead on delivering a digital talent strategy for WaterAid’s brand, fundraising and political campaigning activities that aligns with the social and digital teams aims:
- Building on the exposure from the #TeamWater campaign in 2025, lead on engaging the YouTube creator community to strategically engage and meaningfully grow our Gen Z audience on the channel.
- Drive and deliver strategic online and offline talent engagement for WaterAid UK organisational priorities, securing talent, creator and influencer support for key communications campaigns and projects
- Lead in developing ideas and implementing new income streams with talent online and on social channels.
- Lead with internal and external stakeholders and help shape decisions around how to progress projects.
- Responsible for strong relationship building and management with talent and their agents, and ensuring they deliver on their commitments.
To be successful, you will need:
- 4 years+ Proven experience of working with high-profile personalities (celebrities and influencers and content creators)
- Experience of creating content for and strategically growing YouTube channels
- Extensive experience in and knowledge of digital marketing and social media – spanning earned, owned, shared and paid
- Established network of media contacts, talent agents, or content creators.
- Proven experience of generating income streams through talent and online engagement activities
- Experience of delivering impactful talent-led activities that achieve earned and shared reach for campaigns across different digital channels.
- In depth technical expertise (for example, in the mechanics of video creation) is not essential. Knowing where to get great content and how to get it seen is.
- Demonstrable creativity to develop new ideas, collaborate with others and spot opportunities for growth.
- Experience of delivering earned and shared reach for campaigns via talent support
- An experienced and confident presenter/negotiator used to dealing with both internal and external clients
- An effective decision maker, and able to ground decisions in what will make most impact towards the achievement of the strategy.
- Proven experience of working with in-house media teams or directly with the media on celebrity opportunities
- Crisis communications, risk management and safeguarding management experience; proven ability to remain calm in challenging situations.
- Experience of managing projects and motivating others and driving change.
- Understanding of diversity, equity, and inclusion practices in communications
Although not essential, we’d prefer you to have:
- Experience working within the non-profit or social impact space.
- Experience in strategic communications in an international, matrix organisation
- Familiarity with fundraising campaigns and donor engagement.
Closing date: Applications close 12PM UK TIME Monday 2 February 2026. Interviews are expected to take place week commencing 9 February 2026.
How to apply: Click Apply to complete the pre-screening questions and upload your CV and cover letter
Can I use Artificial Intelligence (AI) technology in my application?
At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.
Pre‑employment screening
To apply for this role, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to local law and WaterAid’s Safer Recruitment policy. All UK based roles require a basic Disclosure and Barring Service (DBS) check.
Benefits
UK Benefits:
- 36 days’ holiday (including 8 Bank Holidays)
- Option to buy an extra 5 days’ annual leave
- Employer pension contribution up to 10 %
- Flexible and hybrid working arrangements
- Season ticket loan
- Free annual eye tests
- ‘Give as you Earn’ charitable giving scheme
- Enhanced parental leave (maternity, adoption/surrogacy, shared parental and paternity)
- Sabbaticals
- One paid volunteer day each year
As part of our annual leave policy, all employees receive three additional days of annual leave on top of their standard allocation of 25 days. These days are designated to cover the period when our UK office closes between Christmas and New Year, allowing all UK WaterAiders to take a well-deserved break.
These days are automatically scheduled and cannot be changed or moved. Annual leave is accrued based on your start date. If sufficient leave has not been accrued by the time of the closure, the 3 days will be taken as unpaid leave or pro-rated, depending on your circumstances.
Our Global Commitment:
Our people promise
We will work with passion and focus to make sure everyone everywhere has clean water, decent toilets and good hygiene. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to be a place where people feel safe and able to contribute their voice and truly live our values.
Equal Opportunities
We welcome applications from people of all backgrounds, beliefs, customs, traditions, ways of life and status. This includes, but is not limited to, race, ethnicity, caste, colour, gender, language, religion, political or other opinion, national or social origin, property, birth, disability status, neurodiversity, age, marital and family status, sexual orientation and gender identity, health status, place of residence, economic and social situation.
Safeguarding
We are committed to protecting everyone we come into contact with. We have a zero- tolerance approach to abuse of power, privilege or trust across our global work, and to any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. All offers of employment are subject to satisfactory references and appropriate screening checks (which can include counterterrorism, safeguarding and criminal records checks).
Together, we’ll change the world through water.
Join us and be part of the change !
Registered Charity
More than 1000
Our vision is a world where everyone, everywhere has sustainable and safe water, sanitation and hygiene.
Thank you!
Job description
Stella Maris is the official maritime charity of the Catholic Church. We are looking for a Regional Port Chaplain for the East Englia Ports to support seafarers, fishers and their families.
In this unique and rewarding role, you'll be the welcoming face of Stella Maris in your region, visiting ships, listening to crew members, and offering practical, pastoral and spiritual support to anyone in need, regardless of faith or background.
About the role
No two days are the same. You might spend the morning visiting ships and listening to crew members' stories, help someone contact their family back home, support a seafarer in crisis, or offer a quiet moment of prayer on deck.
You'll also recruit and support a team of volunteers, work closely with other maritime charities and local partners, and build strong relationships with parishes, dioceses, and port authorities. You'll be part of a nationwide network of Stella Maris chaplains, supported through regular meetings, retreats and professional development opportunities.
Key responsibilities
- Visit ships regularly to meet seafarers and fishers, responding to their pastoral, practical and spiritual needs.
- Provide practical help such as transport, communication access, and emergency or crisis support.
- Offer spiritual care to Catholic seafarers and facilitate the religious needs of those from other faiths.
- Recruit, train and support Stella Maris volunteers.
- Work collaboratively with other maritime charities.
- Maintain strong relationships with local parishes, the Diocese of East Anglia, and port stakeholders such as the Harbour Master, shipping agents and welfare committees.
- Support local fundraising and awareness initiatives alongside the charity's national team.
About you
You'll be someone who takes joy in helping others. You don't need maritime experiences, what matters most is your empathy and ability to offer pastoral support in practical ways.
You may come from a background in chaplaincy, parish ministry, community work or social care. You'll share our commitment to upholding the dignity of every seafarer and fisher.
Registered Charity
21 - 50
We improve the lives of seafarers and fishers through our network of local chaplains and seafarer centres, expert information, advocacy, and support.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Summary
The (Senior) Communications Manager will lead the development and execution of communications to help us win our campaigns. We are looking for a proactive and hands-on team player, who will build relationships with journalists, securing media hits in top mainstream media, ensuring that communications are a strong part of our strategies to win campaigns. While the position involves broader communications tasks, its core focus is strategic media work — driving impactful coverage, shaping narratives, and ensuring our investigative campaigns gain global visibility.
Key Responsibilities (Media-Focused)
- Lead proactive and reactive media outreach for multiple high-profile campaigns.
- Build and maintain strong relationships with international, national, and trade journalists, build and maintain our in-house media list.
- Secure high-impact coverage in top-tier outlets and place investigative stories, exclusives, and op-eds.
- Develop media strategies that amplify campaign findings and influence corporate behaviour and policies.
We are a small team, so this is a hands-on role with the focus on press work, but it also requires managing our key communications channels and our website. The Communications Manager will report directly to the CEO and work closely with the team, as well as manage a social media free-lancer and other communications creatives, such as video-editors.
Candidate Profile
We are looking for an experienced communications professional with at least 7 years’ experience in journalism or in leading successful communications for a non-profit organisation, PR agency, or similar. Ideally, you are a creative, hands-on individual with great inter-personal skills, able to form collaborative working relationships with a variety of different stakeholders, ranging from journalists to creative agencies and our NGO partners.
What we are looking for – Skills & Experience
The successful candidate must have:
- Demonstrable experience personally leading media outreach for major investigations or campaigns, with a proven record of securing top-tier international and national coverage (e.g. Financial Times, Guardian, Reuters, AP, Bloomberg, major broadcasters).
- A strong, active network of journalist contacts, and the confidence and instinct to pick up the phone, pitch stories, brief reporters, and manage embargoed launches under tight deadlines.
- Excellent writing, editing, and storytelling skills in English, with the ability to craft sharp press materials; proficiency in additional languages is an asset.
- Experience coordinating and executing major report launches, working closely with campaigners and partners to shape narratives that cut through, develop media strategies, prepare messaging, and proactively pitch stories to journalists.
- An exceptional eye for detail and an ability to distil complex research into clear, compelling, and accessible media and social-media content.
- Strong organisational skills, with the ability to balance multiple deadlines, manage fast-moving campaigns, and perform under pressure.
- A creative, strategic mindset, able to think outside the box, introduce innovative communications tactics, and adapt messaging to a rapidly changing external environment.
- Digital fluency, with experience leading online engagement or mobilisation campaigns and an understanding of how digital channels support broader media and campaign goals.
- Willingness and ability to generate regular content to win campaigns, including social media posts, op-eds, blogs, newsletters, and other campaign materials; familiarity with tools such as WordPress, Mailchimp, and Canva.
- Excellent interpersonal skills, with a collaborative working style, a growth mindset, and a positive, solution-focused, and proactive approach to communications and relationship-building, both internally and externally.
- A commitment to environmental and social justice, with a passion for using communications to drive meaningful systemic change.
It’s a plus if a candidate has:
- Excellent knowledge of and experience working within the environmental and social impact sectors.
- Good knowledge of the use of creative communication tactics, such as short videos.
- Passion to create narrative shifts on complex social issues and personal interest in countering misinformation and greenwashing.
For full details of the role, person specification and salary, please see the attached job description.
About Changing Markets
The Changing Markets Foundation was formed to accelerate and scale up solutions to sustainability challenges by leveraging the power of markets. We create and run campaigns that expose irresponsible corporate practices and shift market share away from unsustainable products and companies towards environmentally and socially beneficial solutions.
We have a successful track record of achieving media coverage in mainstream publications, which has played a critical role in winning our campaigns. We have been running successful campaigns across climate, food, fashion, and circular economy issues, as well as impactful projects, such as a cross-sectoral greenwashing observatory.
We are a Dutch-based not-for-profit stichting (foundation) registered in Utrecht, but this role is based in our London office. Please note candidates require independent right to work in the UK as we do not offer visa sponsorship.
How to Apply
We are working with Oxford HR to recruit this position and the link to apply will take you to their page and details of the application process. If you have any questions about the role please reach out to Oxford HR in the first instance.
Deadline to apply is close of play on 9th February 2026 but please note we will be interviewing on a rolling basis, so early application is encouraged.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Main Duties
Strategy
- Working with senior leaders, lead on developing an organisational wide and joined up People & Volunteering Strategy aligned to organisational goals and workforce plans.
Oranisational Design and Culture
- Use engagement and feedback data to identify cultural risks and drive improvement.
- Lead strengthened leadership, coaching and management capability through clear expectations, advice and development frameworks.
Management
- Lead, coach and manage the People Services team to provide proactive support to the organisation, with a clear focus on the team’s development.
- Provide expert advice and guidance to managers and SLT on disciplinary and staff performance issues.
- Liaise with the external employment lawyers to make robust risk assessments on disciplinary and staff performance issues.
Volunteering and Resourcing
- Establish annual capacity and skills plans (headcount, volunteer hours, peak demand cover, succession planning).
- Review and implement a volunteering journey to support our volunteers.
Quality Framework
- Continue to develop and implement specific projects as part of The Passage’s internal quality framework ‘Excellence For All’.
- Lead a review to ensure there are clear and transparent salary ranges, job descriptions, aligned terms and conditions across the organisation.
- Ensure that People Services policies are up to date to reflect current legal and HR compliance and best practice.
Analytics and Systems
- Develop digital systems that add value to HR management with the organisation.
- Develop systems that give managers and staff ownership over their HR journey.
- Make use of workforce data and analytics to inform SMG of the development of improvements and interventions that can lead to enhanced HR and business outcomes.
Training
- Develop a learning and development strategy/plan for all staff to receive Continuous Professional Development.
- Develop a learning and training strategy for volunteers so that they are supported to fulfil their volunteering roles.
Reporting/Governance
- Responsible for the Peoples Services annual budget.
- Attend Senior Management Group (SMG) monthly meetings.
- Report to the People, Performance and Culture (PPC) Committee meeting.
Strategy
- Working with senior leaders, lead on developing an organisational wide and joined up People & Volunteering Strategy aligned to organisational goals and workforce plans.
Oranisational Design and Culture
- Use engagement and feedback data to identify cultural risks and drive improvement.
- Lead strengthened leadership, coaching and management capability through clear expectations, advice and development frameworks.
Management
- Lead, coach and manage the People Services team to provide proactive support to the organisation, with a clear focus on the team’s development.
- Design and lead implementation of frameworks to support those with responsibility for managing staff to demonstrate a consistent and high standard of line management and development across the organisation.
- To oversee a comprehensive training programme , including by developing a strategic training needs assessment to support the organisational values and aims.
- Provide expert advice and guidance to managers and SLT on disciplinary and staff performance issues.
Volunteering and Resourcing
- Establish annual capacity and skills plans (headcount, volunteer hours, peak demand cover, succession planning).
- Review and implement a volunteering journey to support our volunteers.
Quality Framework
- Continue to develop and implement specific projects as part of The Passage’s internal quality framework ‘Excellence For All’.
- Lead a review to ensure there are clear and transparent salary ranges, job descriptions, aligned terms and conditions across the organisation.
- Ensure that People Services policies are up to date to reflect current legal and HR compliance and best practice.
Analytics and Systems
- Develop digital systems that add value to HR management with the organisation.
- Develop systems that give managers and staff ownership over their HR journey.
- Make use of workforce data and analytics to inform SMG of the development of improvements and interventions that can lead to enhanced HR and business outcomes.
Training
- Develop a learning and development strategy/plan for all staff to receive Continuous Professional Development.
- Develop a learning and training strategy for volunteers so that they are supported to fulfil their volunteering roles.
Reporting/Governance
- Responsible for the Peoples Services annual budget.
- Attend Senior Management Group (SMG) monthly meetings.
- Report to the People, Performance and Culture (PPC) Committee meeting.
General Responsibilities
- In conjunction with your Line Manager to continuously develop the role to ensure that all tasks are being undertaken in an effective and appropriate manner which meets the strategic aims and objectives of The Passage.
- To ensure that all The Passage policies and procedures are being adhered to, particularly those relating to Health and Safety, Code of Practice and Confidentiality.
- To contribute to the effective implementation of The Passage’s Diversity and Equality Policy as it affects both The Passage and its work with vulnerable adults.
- To at all times undertake your role in a professional manner maintaining a high quality standard of work, and to always work in accordance with the aims, values and ethos of The Passage.
- Undertake any other duties that may be required which are commensurate with the role.
Desired Experience
Experience
- E1: Proven experience in leading strategic HR initiatives that support organisational goals and culture.
- E2: Experience of working with senior leadership teams to influence organisational design and workforce planning.
- E3: Track record of managing complex employee relations and advising on disciplinary and performance issues.
- E4: Experience in developing and implementing learning and development strategies for staff and volunteers.
- E5: Experience of reporting to governance committees and contributing to organisational risk management.
Knowledge and Skills
- K1: Strong understanding of UK employment law, HR compliance, and best practice.
- K2: Knowledge of organisational design, performance management frameworks, and cultural development.
- K3: Ability to use HR data and analytics to inform decision-making and continuous improvement.
- K4: Skilled in developing inclusive policies and embedding equality, diversity, and wellbeing into organisational practice.
- K5: Proficiency in HR systems and digital tools to enhance efficiency and user experience.
Qualifications
- CIPD Level 5 or equivalent professional qualification (Level 7 desirable).
The client requests no contact from agencies or media sales.
Thank you!
- £46,000 + Benefits
- Central London
- Fully on-site - flexible hours - Term Time 09:00 -16:30 School holidays 09:00 -16:00
- Interviews to be held on the 3rd or the 5th of February
- Closing date for applications - Thursday the 5th of February 2026.
- Interview date: Monday 9th February 2026
- Job reff 4763524
You will be part of a warm, supportive and forward-thinking community dedicated to nurturing young people academically, emotionally and spiritually. Seeking an ambitious, relationship-driven Development Manager to lead and grow our fundraising, community engagement, and alumni relations activity across our family of schools. This is an exciting opportunity to join a values-led educational trust and play a strategic role in supporting life-changing bursaries, major development projects, and the flourishing of our parent and alumni communities. Working closely with the COO, Heads, Governors, and our dedicated volunteer networks, you will champion a culture of philanthropy, belonging, and long-term support for our schools.
As Development Manager, you will:
- Lead the Fundraising Strategy - Design and deliver a long-term fundraising strategy, with a particular focus on bursaries and capital projects
- Build and nurture relationships with donors and prospects
- Develop a strong, sustainable donor pipeline
- Monitor fundraising performance and share regular progress updates with senior leaders.
- Line manage the Development Assistant
- Grow Our Alumni & Parent Communities
- Create a vibrant alumni programme shaped around events, storytelling, and engagement opportunities
- Oversee alumni data management and ensure GDPR compliance
- Coordinate high-quality alumni communications, reunions, and digital content
- Support & Empower Volunteers
- Act as the main liaison for parent-led groups, providing guidance and partnership
- Support community events such as fairs, auctions, uniform sales and fundraising initiatives
- Deliver Inspiring Communications & Events
- Work with Marketing to champion development of stories across digital and print channels
- Produce engaging content that demonstrates the impact of giving
- Plan and deliver stewardship and cultivation events, including receptions, legacy gatherings and giving campaigns.
- Oversee development administration, correspondence, databases, and budgets
About You
- Proven success in fundraising, development, alumni relations or stakeholder engagement
- Exceptional interpersonal and relationship-building skills
- Strong written and verbal communication, including ability to create persuasive content
- Experience managing multiple projects strategically and efficiently
- Confident using CRM systems and working with donor/alumni data
- Experience leading or mentoring staff
- A proactive, collaborative approach with the ability to work independently
- Experience working with senior leadership or major donors
- Knowledge of GDPR and charity sector compliance
- Understanding of donor stewardship, major gifts or planned giving
If this role is of interest, please apply ASAP with an up-to-date word version of your CV highlighting all your relevant experience. Please do feel free to get in contact to discuss this role in detail or if you have any queries.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Thank you!
We are looking to recruit an experienced HR Advisor to provide comprehensive HR support. You’ll play a key role in supporting the employee experience, providing top-notch support to all teams in the organisation and be comfortable working with all levels of seniority.
Experience of employee relations will be pivotal in supporting the organisation as we transition to a unionised environment. As a trusted advisor, you will have sound employment law knowledge and be comfortable with challenging conversations, supporting managers with any issues such as sickness absence, capability or a disciplinary procedure.
You’ll ensure that recruitment costs are kept to a minimum, work with recruitment managers to ensure vacancies are advertised following internal processes and ensure employment contracts are finalised before onboarding starts. You'll also be happy using systems to assign training to new joiners and to existing staff, keeping records of courses and ensuring that safeguarding training is completed.
Bringing your experience of HR and a willingness and enthusiasm to the role, you will proactively seek to continually improve yourself and the role, championing a culture of service excellence, as well as taking ownership and accountability of your workload.
Please refer to the job description for further information. If you have any questions please email us.
In your cv and cover letter please outline how you meet the requirements of the role and why you would like to work for us. You must account for any gaps in your employment history.
The Centre is an equal opportunities employer. We are always looking for talented people from all backgrounds to join us and help improve the lives of homeless young people, insecurely housed families and their children. We particularly want to encourage people from under-represented groups in the not-for-profit sector to step forward and apply to work with us. We require our staff to recognise the valuable role that volunteers play in the work of the Centre and to welcome and support volunteers with whom they work.
We are committed to safeguarding and promoting the welfare of children. We require job applicants, staff and volunteers to complete a criminal records self-declaration and, for this role, to undertake a basic DBS check.
Applicants must have the right to work in the UK. We are unable to sponsor visas.
Benefits
· 26 days’ leave, rising to 28 days’ leave after two years’ service (pro rata for part time staff)
· Discretionary wellbeing and celebratory days
· Workplace pension scheme and we’ll match employee contributions up to a maximum of 6%
· Life assurance cover (after probation passed)
· Employee assistance programme
· Season ticket loan
· Training and development opportunities
· Access to Blue Light Card discounts
How to apply
Send your cv and cover letter. To ensure fairness at all stages of the process, please don’t send your application to any other email address at the Centre
Closing date for applications: Monday 2 February, 9am
Interviews will be held mid-end February
Please note that a short test will form part of the interview process, if you are shortlisted details will be provided to you in advance.
If you’ve not heard from us three weeks after the closing date, please assume you have been unsuccessful on this occasion.
Registered Charity
51 - 100
The Centre enables families, children and young people to overcome poverty and avoid homelessness.
The client requests no contact from agencies or media sales.
Thank you!
Responsible to: Youth Services Manager
Hours: Full time 37 hours (Job share considered)
Salary: £27,500
Based: Hybrid (Bedford + one day per week in Q:alliance Head Office, Milton Keynes)
Contract: Fixed term for 2 years, with possibility of extension (subject to funding)
Closing Date: 18th February 2026 at 23:59
Interview Date: Tuesday 3rd March
Context
Q:alliance provides support, information, and representation for LGBTQ+ young people in Bedford, drawing on our wider experience delivering established services across Milton Keynes for the last 50 years.
We have detailed knowledge of the issues and challenges faced by LGBTQ+ individuals and organisations locally, and it is our goal to create more safe spaces and resources to ensure the LGBTQ+ community in Bedford is visible, well represented, and supported.
Scope
This is a newly created role within our Bedford services, delivering Q:alliance’s established youth support model developed in Milton Keynes and shaping pathways and support that respond to local need in Bedford Borough and Central Bedfordshire.
You will manage a one-to-one caseload of support for LGBTQ+ young people, while building relationships with schools and developing a collaborative schools’ network informed by young people’s insights. You will also develop and deliver LGBTQ+ inclusion training for teachers, education staff, and youth workers. This work will contribute to safe, affirming environments that strengthen resilience, wellbeing, and mental health.
You will work closely with the Youth Services Manager and youth teams across our service areas, building on existing Q:alliance provision in Bedford, where a dedicated youth team already leads on LGBTQ+ youth group delivery.
The role includes outreach across Bedfordshire’s urban and rural communities, supporting young people who may experience increased isolation due to limited access to LGBTQ+-affirming spaces.
You will work collaboratively with the Youth Services Manager to agree outreach and engagement targets, contributing to effective monitoring and reporting systems to ensure robust evidence of impact.
What you’ll bring to the team
This role is a key opportunity for Q:alliance to grow our work in Bedford, build local relationships, and better understand and respond to the needs of LGBTQ+ young people across the area. You will play a central role in shaping a new service, reaching young people who may not yet be connected to support, and helping both staff and the board of trustees develop a strong, place-based understanding of LGBTQ+ youth experiences in Bedford.
You will act as a first point of contact for schools, colleges, and youth settings in Bedford, building trusted relationships and establishing a collaborative network of school and college leads. You will share insights gathered through this work with the wider Q:alliance team, helping to strengthen our responses to local need and inform the development and sustainability of services, including future funding.
You will help ensure continuity of support between schools, our support spaces and Q:alliance’s wider youth service provision.
Main Responsibilities
· Networking – Support teachers, education staff and youth workers to access resources, implement inclusive learning environments and provide support for LGBTQ+ young people in their settings. Develop a network of school representatives to provide peer-support on shifting needs, priorities, and situations in a local and national context.
· Data capture and intelligence - Support Q;alliance’s commitment to sustaining a contemporary data and monitoring mechanism, guaranteeing we can deliver thorough evaluations of our services and competent feedback to our funders and stakeholders on the efficacy of our work. Analyse local intelligence directly from LGBTQ+ youth communities and use this to co-produce plans with young people to ensure our youth services are engaging and meeting needs.
· Support, information and empowerment – develop and implement resources for 1:1 education and resilience work with LGBTQ+ young people, provide support and advocacy for young people, ensuring effective signposting to relevant services and collaboration with parents, guardians, teachers and education staff where appropriate.
· Innovation – work with the Youth Services Manager, school representatives and young people to innovate a schools accreditation system that will acknowledge and cultivate schools’ competence to provide safe spaces and support for LGBTQ+ young people.
· Stakeholder and community engagement – Forge and support enduring relationships with key partners, strengthening our commitment to building an alliance of cross-sector compassionate advocates for the LGBTQ+ community in its diverse forms.
· Education – Plan, develop and deliver positive and engaging classroom workshops and school assemblies to a wide range of young people, ensuring key messages are inclusive of diverse perspectives, including those from black and minoritized communities.
· Training - Develop and deliver training for teachers, education staff and youth workers with the aim of improving the wellbeing of LGBTQ+ youth communities and the capacity of those with the power to assist in this endeavour.
Skills and Experience
Expertise
· Experience working with and supporting young people
· Experience of developing and sustaining a network
· Ability to deliver innovative education and training packages, delivery, and evaluation
· Knowledge of the challenges affecting young LGBTQ+ people
· Knowledge of issues affecting young people’s mental health and the skills required to build resilience
· Excellent planning, organisation and administrative skills
· Expertise in safeguarding young people, ensuring welfare of all by following policy and procedures in relation to recognising, recording, and responding to safeguarding concerns and liaising with the Designated Safeguarding Lead
· Ability to observe strict confidentiality at all times with respect to matters concerning young people and the schools, colleges and youth settings in which you support through your role in the developing network
· Capable to respond to a young person in crisis, signposting to appropriate resources and support.
Communication
· A high standard of written English, including an ability to write thorough reports, make referrals to partner agencies, maintain outreach files, and record minutes of forum meetings
· An engaging and charismatic public speaking style with the ability to adapt delivery style dependent on context and audience
· Ability to adopt a positive constructive language style when talking to young people 1:1
· Confidence to communicate with relatives, guardians, social workers and related professionals or advocates of young people
· Knowledge of social media and a recognition of the role it plays in young people’s lives
Behaviours
· Skills in forming constructive working relationships with colleagues and stakeholders at all levels
· Demonstrate an understanding and appreciation of professional boundaries when working with young people and the importance of consistency
· Passionate about equality, the rights of LGBTQ+ people and neurodiversity.
· Evident desire to improve service delivery using co-production initiatives with young people
· An ability to listen with empathy and act compassionately
· Competence to work on own initiative and demonstrate innovation and creative problem solving
· Model conduct essential for successful teams, such as reliability, honesty and courage
Desirable
· Qualifications in youth work, teaching or mental health support
· LGBTQ+ lived experience
Other
· Full driving license and use of own vehicle
· Ability to work flexibly, with occasional evening and weekend working
· Commitment to further personal development and training
· Please note: Enhanced DBS is required for this role
The LGBTQ+ Youth Outreach Practitioner will have responsibility for the following documents.
· Contact Evaluation forms/data capture
· Monthly Outreach Report
· Resource library pertaining to our work with young people
· Network minutes (schools forum)
Apply via our website and complete an application form
Registered Charity
11 - 20
To create and nurture a safe and thriving LGBTQ+ community in and around Milton Keynes, where everyone is empowered to be their true selves.
The client requests no contact from agencies or media sales.