System officer jobs

Communications Officer - Lost Woods of the Low Weald and Downs

The Communications Officer has a key role to play in planning and delivering communications for the Lost Woods of the Low Weald and Downs project. The Communications Officer will create and deliver the annual communications plan, working closely with partners to promote activities and events, write, edit, co-ordinate and publish content across various channels, including the website, social media, press, and print and online marketing materials. They will work with external suppliers to build and launch a new website, and plan and implement communications and marketing campaigns, while progressively improving organisational understanding of what works for different audiences. They will also look to maximise opportunities to promote NLHF’s funding and the support from National Lottery players.

The Role:
• Field enquiries from all stakeholders including journalists, politicians, partners and the general public including management of the Lost Woods email inbox.
• Create and distribute press releases and statements as needed.
• Work with partners to plan, create, manage and update communications channels including website, social media accounts, email, press etc.
• Plan and create multi-media communications materials and campaigns including films to support projects.
• Working with partners and designers, produce, edit and distribute updates and materials for external and internal audiences.
• Provide communications support for project partners and campaigns.
• Work with partners to promote and showcase project activities and events.
• Provide creative, editorial and operational support for communications projects and report on progress.
• Ensure National Lottery Heritage Fund /National Lottery Player support is promoted through project communications and report on results.
• Ensure consistent branding is used by all partners.
• Work with partners to develop positive relationships to successfully manage project-wide communications.
• Act as a brand champion for Lost Woods amongst internal and external stakeholders and partners.
• Support with project legacy opportunities, resources and distribution of assets.

The Candidate:
• Excellent digital skills, including managing social media and website pages and experience of content management systems.
• Proven ability to plan, write and edit copy for different audiences.
• Experience working with external suppliers such as designers, film makers and web developers.
• Able to work remotely, independently and as part of a geographically dispersed team.
• Able to work collaboratively across multiple internal and external teams.
• Experience working on previous partnership projects.
• Experience of handling media enquiries and generating regional press coverage.
• Strong organisational and administrative skills including excellent attention to detail and effective time management.
• Excellent proof reading, copywriting and editing skills.
• Strong interpersonal skills and ability to work with different teams and external stakeholders.
• Demonstrable experience of managing a diverse workload; being able to prioritise tasks and work under pressure.
• Experience working in the not-for-profit and/or environment/conservation/heritage sectors.
• Live within the Lost Woods project area or nearby in Sussex.
• A full driving licence and ability to undertake travel across the project area to undertake site visits and meetings.

Benefits & Wellbeing: Joining our team means you'll be a big part of tackling environmental and climate issues. We take good care of our staff, offering support and training opportunities. We also offer:
• Enhanced Employer Pension
• Life Assurance
• Flexible & Hybrid Working Options
• Generous Annual Leave
• Enhanced Parental Pay
• Employee Assistance Programme

About Us: The Woodland Trust is the UK's leading woodland conservation charity and is dedicated to creating a world where trees and woods thrive for both people and nature. Our mission involves engaging and inspiring individuals to contribute toward tackling the nature and climate crisis through the protection, restoration, and creation of essential woodland habitats.

Commitment to Diversity & Inclusion: To achieve our vision of a world where woods and trees thrive for people and nature, we need to better reflect society and the communities we work in. All people, no matter their background, identity, ability, or circumstance, should benefit from trees. 
People of colour and disabled people are currently under-represented across the environment and conservation sector. If you identify as a person of colour and/or disabled, we particularly encourage you to apply. Please contact us to discuss any additional support or adjustments you may need to complete your application. 

Application Advice: For fairness we keep our candidates’ personal details hidden from the hiring managers, we do not ask for your CV at application stage OR so they do not see your CV until shortlisting is completed. Make sure that you answer the Application Questions to show your relevant skills and passion for the role.

Acceptable Use Policy - Artificial Intelligence (AI)
We understand that candidates may choose to use AI tools to support their job applications-for example, to help structure or edit written responses. We welcome the use of AI in this way, particularly where it helps improve accessibility, such as for neurodivergent applicants. However, we ask that any information submitted reflects your own experience, skills and understanding. During interviews, candidates are expected to respond independently without the use of AI tools.

First Stage Interviews will be held on 13/3/26 via Microsoft Teams.

Working as part of the Casework Team, the Triage caseworker will be the first point of contact for
beneficiaries seeking support: following the triage process to establish the initial needs; moving
forward the requests; and following up once the casework process has been completed.

This role will involve assessing the needs of the children and family to provide recommendations for
appropriate assistance, including financial assistance for welfare needs, advice, and support to
families in the management of finances, and assessment of child specific needs

Key Tasks and Responsibilities
Caseworkers provide support and advice to eligible individuals in line with the policies of the
Naval Children’s Charity. They work closely with other organisations to ensure that children and
families receive appropriate and prompt support.

The role of caseworker is to assess the needs of the children and family and provide
recommendations for appropriate assistance to the Senior Caseworkers and Senior Leadership
Team. This includes financial assistance for welfare needs, advice and support to families in the
management of personal affairs and finances, and assessment of child specific needs.

Caseworkers should be empathetic and non-judgmental.

Caseworkers will receive induction training both in house and externally to include use of the
bespoke CMS (Casework Management System) used by the Armed Forces Charity Sector. The
role is subject to DBS checking. It may require some home visits and travel around the UK.
Triage:

• To act as the first point of contact to the Casework team for beneficiaries, providing a calm, supportive and professional welcome
• To complete an initial assessment of need by triaging telephone calls, emails and applications received through Mosaic, Lightning Reach and other referral routes.
• Contact families who submit an enquiry through the Charity website or via email
• To use active listening and empathetic communication to build trust and ensure beneficiaries feel heard
• Accurately record beneficiary information in the CRM system, ensuring timely, detailed, and confidential case notes
• Identify urgent or emergency requests for support and escalate to a Senior Caseworker for prioritising
• Provide clear information about available support, signposting, or referrals
• Follow up with beneficiaries once casework has been completed to ascertain impact and any unmet need
• Process day to day invoices and pass to the Senior Leadership Team for payment
• Maintain up-to-date understanding and awareness of the Royal Navy
• Uphold organisational values at all times, conducting work with integrity, professionalism, and compassion.
• Deal with enquiries and correspondence from beneficiaries
• Investigate applications for grants and, following assessment, produce recommendations for the Senior Caseworkers, Senior Leadership Team and Grants Committee
• Liaise with external caseworkers from SSAFA, RN FPS and other organisations to ensure comprehensive casework is carried out on all beneficiaries
• Establish a relationship of trust with beneficiaries.
• Offer advice and guidance including relationship, bereavement, family counselling and sign posting where appropriate both by telephone and in person when appropriate to statutory/external organisations and Armed Forces charities
• Investigate beneficiary entitlement to statutory funds, advise of other possible sources of charitable funding and, with the beneficiaries’ consent, refer to other charities to almonise with them to provide a package of care for the beneficiary
• Seek opportunities to encourage other organisations to work proactively with beneficiaries
• Ensure confidential handling of all information concerning beneficiaries in accordance with the Naval Children’s Charity’s confidentiality and data protection policies
• Keep thorough, confidential and systematic records of all matters concerning enquiries, applications, and grant awards in accordance with the Naval Children’s Charity’s data protection policies
• Keep abreast of developments in your allocated lead area on legislation, childcare issues and the benefits system and have an awareness of the MoD allowance system
• Regularly update personal training and skills
• Such other relevant duties as may be assigned from time to time

Person specification

Essential

• Understanding of military life and the impact on serving personnel, veterans and their families
• Be able to demonstrate empathy, emotional intelligence, and non judgmental communication
• Evidenced knowledge and experience of charitable and financial support to beneficiary groups
• Strong communication, organisational and record keeping skills

Desirable 

• Confident using IT including Microsoft Office; knowledge of grants or other CRM
• Experience of recording information into a CRM (training will be provided)
• Familiarity with the Royal Navy and the Service charity sector
• Evidence of working effectively in co-operation with other charities and organisations.

Personal qualities 

• Adherence to NCC’s values
• Integrity, honesty and professionalism at all times
• Able to treat all people with respect and dignity
• Willing to take responsibility for actions and remain accountable
• A team player

The tasks listed in this job description are not designed to be exhaustive and may vary from time
to time according to the needs of the Charity. This document will be reviewed in consultation
with the post holder as the role and services provided by the organisation develop.

The Naval Children’s Charity is committed to safeguarding and promoting the welfare of
children, young people and vulnerable adults and expects all staff and associated professionals
to share this commitment.

 

About Us

We're a West London charity on an exciting journey, supporting South Kilburn to be a flourishing, safe and inclusive neighbourhood. In 2026/27, we're opening two stunning new event spaces that will become the heartbeat of local life, hosting everything from intimate yoga sessions and community gatherings to stylish corporate photoshoots, weddings and celebrations. 

Our vision? A vibrant calendar of diverse events each week that bring people together, generate income to support our charitable mission, and showcase the very best of what South Kilburn has to offer. 

The Role 

We're seeking a dynamic, hands-on Event Manager to take the reins of our venue hire programme. This is not just a desk job, it's a role where no two days are the same, where you'll be the friendly face welcoming clients, the problem-solver ensuring flawless delivery, and the strategic thinker helping our spaces reach their full potential. 

You'll be the go-to person for everyone who books with us, from first enquiry through to flawless delivery, making sure every event reflects our values and leaves clients delighted. 

What You'll Be Doing 

• Client Relations: Be the welcoming first point of contact, guiding clients from initial enquiry through to event day 

• Venue Showcasing: Show prospective hirers around our spaces and help them envision their event 

• Event Coordination: Manage all the moving parts (logistics, suppliers, internal teams) to ensure seamless delivery 

• Team Leadership: Recruit, train and manage a flexible pool of casual event staff 

• On-the-Ground Management: Act as on-site duty manager during events. 

• Community Building: Foster strong relationships with local residents, partners and clients 

• Systems & Records: Keep booking records using CRM and booking systems 

• Marketing Support: Help promote our venues and attract brilliant bookings 

• Process Improvement: Contribute ideas to make our operations even better 

This job description is a guide and does not constitute a 'term and condition of employment. The role may evolve as our programme grows. 

About You 

You will be: 

• Experienced in managing events or venues (ideally 1-3 years under your belt) 

• Exceptionally organised with an eye for detail that misses nothing 

• Self-starting and comfortable owning your workload independently 

• A people person: confident, professional and warm with everyone from community groups to corporate clients 

• A natural ambassador for the charity, embodying our values in every interaction 

• Tech-savvy with standard office software and booking systems 

• Flexible and happy to roll up your sleeves for evening/weekend events when needed 

• Cool under pressure: calm, solutions-focused and able to juggle multiple events 

Desirable: 

• Proven track record in event management, venue hire, hospitality or similar 

• Marketing experience, especially promoting venues or events 

Why Join Us? 

• Shape something special: Be instrumental in launching and growing two brand-new West London event venues 

• Make real impact: Your work directly supports a charity dedicated to improving life in South Kilburn 

• Community connection: Work at the heart of a vibrant, diverse neighbourhood 

How to Apply 

Send us your CV and supporting statement (max 2 sides of A4 each) clearly addressing how you meet the criteria in the 'About You' section. Tell us why this role excites you and what you'll bring to South Kilburn Trust. 

Recruitment Timetable 

Closing Date: Friday 27th February 
Interviews: Week beginning Monday 16th March 
Outcome Notifications: By 27th March 

Preferred Start Date: April 2026 

Bioregional Learning Centre (BLC) is a place-based systems-change organisation rooted in South Devon. We work with communities, institutions and landscapes to grow the capacities needed for a regenerative, climate resilient, bioregional future.

We are seeking a Bioregional Learning Manager to help design and run a new learning programme in bioregional practice and to coordinate the emerging Bioregional Learning Alliance – an international community of practitioner-educators.

This is a new kind of role. We’re not looking for a ‘finished article’ or a conventional academic. We’re looking for someone who is values-led, curious and organised, and who wants to co-create something pioneering alongside others.

The role

You will:

• Co-design and evolve a practice-led curriculum in bioregional learning and leadership (online and in-person).
• Plan and manage courses and events, including a South Devon learning pathway and international partner offers.
• Coordinate the BLA, supporting meetings, communication and light-touch governance.
• Build and steward relationships with practitioners, communities and partner institutions (including universities and learning centres).
• Support communications, evaluation and programme administration (budgets, contracts, logistics).

Essential skills & experience

We expect you to bring most of the following:

• Deep alignment with regenerative, place-based and more-than-human ways of working
• Experience designing, coordinating or delivering adult / professional learning (formal or informal)
• Strong project and event management skills: planning, scheduling and managing multiple strands
• Confidence holding participatory online and/or in-person learning spaces
• Excellent written and verbal communication, comfortable engaging with diverse stakeholders
• Ability to work both collaboratively in a small team and independently
• Competence with digital tools for learning and collaboration (e.g. Zoom, Google Workspace, Mighty Networks, etc)

Desirable skills & experience

You might also have:

• Practical experience in bioregioning, regenerative design, community organising, landscape stewardship, or related fields.
• Experience partnering with universities, colleges or independent learning centres.
• Skills in monitoring, evaluation and learning (MEL), especially participatory approaches.
• Some experience of working with both the Global North and Global South.
• Experience with fundraising or developing paid learning offers.
• Familiarity with South Devon or another bioregion, and the ability to ‘read’ place.
• Arts-based, creative or storytelling practice connected to systems change or ecology.

If you don’t meet every single criterion but feel a strong resonance with the role, we warmly encourage you to apply.

What we offer

• The chance to help shape a pioneering bioregional learning programme with an active international network.
• A reflective, supportive working culture with mentoring from the Learning Programme Lead.
• Flexible, trust-based hybrid working.
• Significant scope for your own learning and practice development.

The purpose of this role is to bring together two of FareShare South West’s (FSSW) most critical functions — community membership and food supply — to help transform our current impact, rescuing and sharing food for million more meals. The post holder will lead the development and implementation of both the membership and food strategies, ensuring our membership offer is responsive to community need, operational capacity and the changing landscape of surplus food.

This role is responsible for building and sustaining strong regional and national food partnerships, aligning supply with member demand, and ensuring food reaches the highest priority organisations. The post holder will lead and develop expert teams, strengthen cross-departmental collaboration, and drive service improvements, innovation and growth.

As a key member of the Wider Senior Leadership Team (SLT), the role ensures robust governance, accountability and performance across membership and food, contributing to
organisational strategy, financial sustainability and long-term impact for communities across the South West.

1) Strategic Leadership & Governance

• Provide visible, values-led leadership with clear accountability to the CEO and Board; ensuring teams are aligned behind a consistent culture and change agenda.
• Lead the creation and implementation of the membership and food strategies; delivering to budget, achieving ambitious targets, and embedding innovation for long-term growth.
• Contribute to the wider organisational strategy. Work with the CEO/SLT to set annual budgets and reforecasts, providing regular financial, key performance indicators (KPIs) and narrative reports to the CEO and Board.
• Lead the development and introduction of emerging surplus food types e.g., frozen food, re-labelling, catering packs into our operation, ensuring this is fully aligned across membership, food and operations teams.
• Identify and mitigate risks across the organisation, working with the Wider SLT to maintain an up-to-date risk register.
• Support the Deputy CEO to prepare timely inputs for the audited accounts and impact report and attend finance subcommittee meetings as required.
• Act as a passionate advocate of FareShare South West, representing the organisation confidently to internal and external stakeholders.
• Strengthen alignment between the membership and food teams by identifying and implementing innovative, effective solutions to ensure food reaches the highest priority organisations.

2) Food Partners and Supply

• With support from the CEO, lead on the key relationship with the national partner FareShare and The Felix Project, ensuring food supply is maximised and aligned with organisational needs.
• Be accountable for all incoming food supply, including national (70-75% of our total supply via FareShare and The Felix Project) and locally sourced (25-30%).
• Raise awareness of FSSW’s capability to redistribute surplus food and, with support from our communications team, position the organisation as the surplus food partner of choice in the region, leading on food campaigns, external activity, networks and events.
• Working with the Food Manager, maintain and grow local food partnerships across the South West to secure supply aligned with infrastructure, growth plans and community need—taking the lead on stewarding key suppliers and maintaining accurate records.
• Be accountable for food safety and compliance across the organisation, including product recalls, legislation changes, liaison with national partners and the Health and Safety consultant.
• Work closely with both the food and fundraising teams to develop and deliver a gleaning programme across the organisation.
• Work closely with the operations team to ensure all incoming food is compliant, within capacity limits, and aligned to local operational realities.
• Be accountable for key food related projects and reporting for relevant funders, working with the Finance Manager to ensure accurate procurement data.
• Be accountable for the food pipeline and for managing internal and external communications related to food availability, allocation, planning and future growth.

3) Community Membership Development

• Establish a refreshed, high value membership service and value proposition, aligned to surplus food supply, logistics capacity and community need.
• Ensure the membership team implements a data-driven strategy for recruitment and retention, incorporating member feedback, root cause analysis and performance insights.
• Develop and lead long-term, strategic partnerships aligned with the current and future needs of the membership programme, representing the organisation in South West networks relevant to FSSW’s mission.
• Work with the CEO and SLT to develop and scale membership programmes across regions (e.g., Crisis Resilience Fund).
• Lead efforts to reduce food waste across the organisation through improved membership offerings, bolt-on memberships and direct delivery models.
• Maintain a strong, collaborative relationship across the FareShare network, capturing and sharing best practice within membership development.
• Support major, complex development projects across the organisation (particularly those involving membership and food teams), ensuring inclusive working with internal teams and providing supporting business plans and financial forecasts.
• Be accountable for the quality and compliance of the membership CRM (Salesforce), ensuring accurate data for internal use and funder reporting.
• Develop metrics to support effective food allocation, and to manage current and future demand in line with logistics capacity.

4) People and Culture Management

• Lead, coach and develop managers and teams within your department and oversee their recruitment, appraisals, supervision, wellbeing and professional development.
• Build a collaborative, high performing culture across the membership and food teams, working closely with operations and volunteering.
• Champion values-led leadership and effective cross-departmental communication.
• Promote an inclusive, supportive and purpose-driven culture that motivates staff to contribute to the charity’s mission.
• Model and promote safe working behaviours across both functions, ensuring food safety conversations are part of everyday management.

Health, Safety & Compliance

• Ensure risk assessments, safe systems of work, and training are in place and reviewed regularly across food and membership functions.
• Ensure compliance with FareShare UK standards, the Health and Safety at Work Act, Food Safety and Hygiene Regulations.
• Ensure teams understand and comply with organisational policies, food safety requirements, health and safety legislation and safeguarding responsibilities.
• Working alongside the Head of Operations, lead regular food safety briefings and toolbox talks to reinforce safe behaviours and encourage open reporting.

Person Specification
Essential Criteria

• Proven leadership experience, including building high-performing teams.
• Experience in a food, logistics, FMCG (fast-moving consumer goods) or operational supply-chain environment.
• Strong analytical and organisational skills, with confidence using data to inform decisions, manage budgets and track performance.
• Excellent communication and relationship-building skills, able to influence and collaborate effectively with internal and external stakeholders.

Desirable Criteria

• Knowledge of food safety, health & safety and regulatory requirements relevant to food handling and redistribution.
• Experience working in a charity, social enterprise or purpose-driven environment, with an understanding of community need and social impact.
• Familiarity with CRM systems (e.g., Salesforce) and confidence using digital tools to improve service delivery.
• Experience working cross-functionally, aligning teams around shared goals and improving processes between departments.
• Understanding of customer journeys or service-user engagement.

Location: HMP Leeds
Department: Prison delivery
Salary: £29,264
Hours: Full time (35 hours)
Contract Type: Fixed Term Contract
 
Do you want to join an organisation committed to addressing low literacy levels amongst people in prison?
 
Shannon Trust are delighted to be working with His Majesty’s Prison & Probation Service (HMPPS) to provide peer-led learning programmes at HMP Leeds. Working closely with the prison and their staff, people in prison, Shannon Trust volunteers and mentors, this post will lead the delivery and development of our prison-based reading and numeracy programme, maximising opportunities for people in prison to learn to read.
 
Ideally you will have some experience of prison settings underpinned by the ability to build relationships and personal qualities that include resilience, determination and a problem-solving approach.
 
This role is a fixed term role until 31/03/2027 with the opportunity to be made permanent subject to contract renewal.
 
The role will be prison-based. Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme. The biggest benefit though is our culture – our people really want to work for the organisation.
 
?We welcome job applications from people with lived experience of the criminal justice system and do not routinely ask for details of any criminal convictions. These roles do require prison security clearance, so we will need to ask for details of any relevant criminal convictions before an offer of employment is finalised.
 
Please note this role is subject to contract award.
 
We reserve the right to withdraw this role early if it is filled internally
?Interviews are planned for week commencing 02/03/2026
 
Benefits: Standard Shannon Trust: Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme.
 
REF-226 580

Location: HMP Wayland
Department: Prison delivery
Salary: £23,411 per annum
Hours: 28 hours / 4 days per week
Contract Type: Fixed Term Contract
 
Do you want to join an organisation committed to addressing low literacy levels amongst people in prison?
 
Shannon Trust are delighted to be working with His Majesty’s Prison & Probation Service (HMPPS) to provide peer-led learning programmes at HMP Wayland. Working closely with the prison and their staff, people in prison, Shannon Trust volunteers and mentors, this post will lead the delivery and development of our prison-based reading and numeracy programme, maximising opportunities for people in prison to learn to read.
 
Ideally you will have some experience of prison settings underpinned by the ability to build relationships and personal qualities that include resilience, determination and a problem-solving approach.
 
This role is a fixed-term role until 31st May 2027, with the opportunity to be made permanent subject to contract renewal.
 
The role will be prison-based. Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme. The biggest benefit though is our culture – our people really want to work for the organisation.
 
?We welcome job applications from people with lived experience of the criminal justice system and do not routinely ask for details of any criminal convictions. These roles do require prison security clearance, so we will need to ask for details of any relevant criminal convictions before an offer of employment is finalised.
 
Please note this role is subject to contract award.
 
We reserve the right to withdraw this role early if it is filled internally
?Interviews are planned for 13th March 2026
 
Benefits: Standard Shannon Trust: Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme.
 
REF-226 581

Location: HMP Whatton
Department: Prison delivery
Salary: £29,264 per annum
Hours: 35 hours (5 days a week)
Contract Type: Fixed Term Contract
 
Do you want to join an organisation committed to addressing low literacy levels amongst people in prison?
 
Shannon Trust are delighted to be working with His Majesty’s Prison & Probation Service (HMPPS) to provide peer-led learning programmes at HMP Whatton. Working closely with the prison and their staff, people in prison, Shannon Trust volunteers and mentors, this post will lead the delivery and development of our prison-based reading and numeracy programme, maximising opportunities for people in prison to learn to read.  
 
Ideally you will have some experience of prison settings underpinned by the ability to build relationships and personal qualities that include resilience, determination and a problem-solving approach. 
 
This role is a fixed term role until 31st March 2027 with the opportunity to be made permanent subject to contract renewal.
 
The role will be prison-based. Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme. The biggest benefit though is our culture – our people really want to work for the organisation.
 
?We welcome job applications from people with lived experience of the criminal justice system and do not routinely ask for details of any criminal convictions. These roles do require prison security clearance, so we will need to ask for details of any relevant criminal convictions before an offer of employment is finalised.
 
Please note this role is subject to contract award

We reserve the right to withdraw this role early if it is filled internally

?Closing date is 15th March 2026.
Interviews are planned for 20th March 2026.
 
REF-226 854

Fat Macy's is looking for a Head of Programmes to lead the development and delivery of our programmes as the charity grows in response to increasing need for our services and a changing external landscape. This is a key role at a time of significant organisational development, offering the opportunity to shape how we work and how we support our beneficiaries in a truly meaningful way.

About Fat Macy's

Fat Macy's is a charity and social enterprise which supports individuals experiencing homelessness towards lasting and secure employment, resettlement, and overall better personal wellbeing. We deliver on this mission through our Milestone Programme, a 200-hours hospitality based skills and training initiative which consists of the Training Academy (50 hours) and real-life work experience (150 hours). On graduation from the Milestone Programme, beneficiaries receive access to a £1,500 Housing Deposit Award enabling a safe and sustainable transition into the private rental sector, and long-term, tailored employability, resettlement, and wellbeing support.

About The Role

As a new role within our organisation’s structure, the Head of Programmes position will be varied and evolving, with a strong focus on the line management and support of our front-line team, ensuring high-quality, consistent delivery across programmes. This role will line manage our Senior Employability & Engagement Officer and Programme Support Officer, and eventually lead on the recruitment and management of a dedicated Resettlement Officer role as funding allows. In the meantime, the Head of Programmes will provide our front-line resettlement support to beneficiaries.

Alongside this, the Head of Programmes will play a central role in driving continuous improvement, supporting growth, and contributing to the overall strategic development of the charity as it navigates change. As a member of the Senior Leadership Team, you will work directly with the Managing Director to ensure the charity is fulfilling its mission and achieving a high-level of impact.

Please see the recruitment pack for further information on duties and responsibilities.

Person Specification

We know there are great candidates who will not fit every criteria outlined or who have important skills we have not mentioned. If your experience looks different to what we have described below but you believe it is relevant to the role, please do not hesitate to apply.

Essential Criteria:

• At least 5 years of professional experience in the public or charity sectors, ideally in front-line service provision/support work and/or homelessness.
• Successful line-management experience, leading high-performing teams and embedding a culture of continuous improvement, professional development, and accountability.
• Track record of leading a programme of work and meeting key impact KPIs, metrics, and outcomes, including ongoing monitoring and evaluation.
• Strong communication and team-working skills coupled with solid organisation and attention to detail.
• Resilience and adaptability with the capability to work in a dynamic and agile environment involving significant contact with individuals living in temporary accommodation.
• Sound IT skills including confident use of Microsoft Office, Google Workspace and/or CRM systems/other databases.
• A commitment to equity, diversity, and inclusion.

Desirable Criteria:

• Experience of providing front-line resettlement support.
• Good working knowledge of relevant policy, legislation, and best practice  - benefits system, supported accommodation, safeguarding etc.

Operational Support Worker *(Female Only)

Location: Sheffield

Closing date: 6th March 2026

Overview of Role:

The Operational Support Worker plays a vital role in enabling the team to offer compassionate, Christ centred support to vulnerable women. As the project has seen growth over the last few years, in response to rising demand, this role will play a key part in shaping and establishing the administrative systems, processes and procedures we’ve not yet had the capacity to formalise—ideal for someone who is energised by building structure, improving practice, and being part of creating solutions rather than stepping into a readymade setup. By carrying out the administrative, organisational, and practical tasks that keep the project running smoothly, they will help free frontline staff and evangelists to focus on building relationships, offering pastoral care, and walking alongside women in their daily challenges.

Salary: £24,570 per Annum (FTE)

Hours:37.5  per week

Pension: Church Army is an auto enrolment pension employer. You will be assessed under pension auto enrolment criteria.

Annual Leave: 25 days, plus Bank Holidays (total 33 days)

Contract:Full-Time – Open Ended

DBS: This post is subject to a enhanced DBS (Disclosure and Barring Service) check and compliant with safeguarding policies and procedures. Safeguarding training will be required.

Everyone in Church Army whether a staff member, volunteer, Evangelist, Evangelist in Training or Licenced Waterways Chaplain is responsible for making sure that Church Army has a safe and healthy safeguarding culture.
We are committed to protecting the vulnerable and ensuring the highest possible safeguarding standards. We expect everyone in Church Army to be familiar and comply with our Safer Ministry Policy, undergo any safer recruitment processes, and report any concerns or behaviours they don’t think are right to a member of the safeguarding team: or someone they trust.

Occupational Requirement:  This post is subject to an Occupational Requirement under the provisions made in the Equality Act 2010 that the post holder has an active faith in Jesus. The successful candidate must be in agreement with the vision and values of Church Army.

*Due to the responsibilities of the role, there is an occupational requirement under the Equality Act 2010 that the post holder is female.

Application Deadline:6 March 2026

Interview Date:   16 March 2026

Next Steps:

For more information on the role, you can find the job description and person specification for the post here.

To apply, please download and complete a Faith Based Application Form  for this post. When you are ready to submit your application, please email your completed application form, in word format,

PLEASE NOTE, WE DO NOT ACCEPT CVs

Individual Giving and Acquisition Officer (Digital Marketing)

Hours: Full-Time (34.5 hours per week over 5 days)

Location: Hybrid working (40% working from the office in Leeds)

Salary: £30,800 – £32,300

Contract: Permanent

DBS: Required

About Us

At Epilepsy Action, we are inclusive, ambitious, supportive, and committed to creating a world without limits for people with epilepsy. ​

As we achieve the goals in our 2024 – 2030 strategy, we are excited to welcome you to our passionate, supportive and committed team.​

We understand the importance of a work life balance, and that's why we have a number of ways to support our people to achieve this. By operating a flexible and supportive approach, we empower people to work in a way that suits them that also meets the need of the charity.​

If you are interested in building a career you can be proud of in an inclusive and ambitious organisation, we might have the role for you!​ 

About the Role

We’re seeking an Individual Giving and Acquisition Officer to lead on our individual giving strategy to join our high-performing fundraising team.

2025 was our best year yet for income and this role is pivotal in helping us to take the next step in growing our supporter base and future income.

This new role will be responsible for planning and delivering multi-channel campaigns to recruit regular donors, using data-led insights, audience segmentation, and performance tracking to optimise activity across digital, direct mail, telemarketing, and face-to-face channels.

The role will also focus on growing our lottery programme, converting new players into regular supporters, and developing retention strategies that maximise long-term commitment and lifetime value.​

What You Will Do:

• Deliver effective multi-channel acquisition campaigns across digital and offline channels.
• Lead and grow our lottery programme, managing promotional campaigns, partner relationships, and retention strategies.
• Develop and implement supporter retention strategies to engage both new and existing supporters.
• Work with the Digital Engagement and Communications team to create engaging content and calls to action.
• Analyse campaign performance and supporter data to optimise acquisition strategies.
• Ensure compliance with fundraising regulations, GDPR, and marketing standards.
• Build strong relationships with supporters, agencies, and partners.​
• This is a role where you’ll make a positive difference every single day often at moments when someone needs it most.​

At Epilepsy Action, we recognise the power of collaboration and teamwork, so our team members with hybrid contracts can expect to work a minimum of 40% at our office in Leeds. On average this is two days a week, normally on Mondays and Thursdays, for full-time employees. The expectation to collaborate face-to-face is driven in part by your role and the activities you need to do which may vary from time to time, so you will need to work in a flexible way to help us create a world without limits for people with epilepsy.

About You?

We’re looking for an ambitious and energetic Fundraiser who is:

• Experienced in supporter acquisition, marketing, or fundraising, with proven success in direct marketing campaigns.
• Skilled in direct marketing, campaign planning, and copywriting.
• Confident in interpreting data and translating insights into action.
• Familiar with CRM systems and digital tools (e.g. email platforms, social media ads).
• Organised, detail-oriented, and able to work to tight deadlines.
• A strong communicator with excellent interpersonal skills.

• Experience with Click Dimensions, Dataro, Microsoft Dynamics, and knowledge of fundraising regulations would be a bonus!​

Why Join Us?

​If you want to:

• Be part of a charity that makes a real difference to people’s lives.
• Work in a supportive, ambitious, and inclusive environment and team
• Take on opportunities for professional development and growth.

Interested?

If you are interested, click apply and you will be redirected our careers site to complete your application.

Closing Date: 16th of March 2026 @ 9am

Informal Chat: These will be arranged on an ongoing basis as applications are reviewed

Interviews: Week commencing 23rd of March 2026

Recruitment Process: We believe that having an informal chat before the formal interview process allows us and you to have an open and honest conversation about the role, our organisation culture and what attracted you to apply. This is why as part of this process we will be inviting people to a 30-minute online chat with a member of our team before inviting shortlisted candidates to a formal interview.​

We reserve the right to close this vacancy early if we receive a high volume of applications therefore early applications are advised.

Key Responsibilities

As our Website Lead, you will: 

• Oversee daily management, development and optimisation of the ICR’s main website — including content, SEO/AEO and technical improvements
• Work closely with internal partners to develop new pages, sections and features
• Lead a programme of ongoing content review and user training across the organisation
• Produce regular website analytics reports and deliver insight-driven recommendations
• Ensure consistent branding, accessibility and outstanding user experience
• Manage a Digital Communications Officer (job share, 1.2 FTE) and help recruit and line-manage a new Website Developer
• Plan and prioritise technical projects with our Digital Services (IT) team

About You

This is a fantastic opportunity for someone who combines technical understanding with creativity, editorial judgement and a passion for delivering exceptional digital experiences.

You’ll bring:

• Strong experience managing and publishing content within a CMS (Sitefinity experience is a bonus)
• A solid understanding of HTML and confidence working with developers and IT colleagues
• Experience overseeing the day-to-day running of a large website
• Skills in analysing website performance using tools like GA4, Google Tag Manager or Matomo
• Excellent organisational ability and the skills to manage multiple concurrent projects
• Strong written and verbal communication skills
• Experience managing or mentoring others (highly desirable)
• A proactive, collaborative approach to working across teams
• Optional but advantageous: experience with Adobe Creative Cloud tools, editorial content review, and training non-technical users

This role is central to the financial and operational delivery of
Cumbria Youth Alliance. It combines hands-on financial
management with day-to-day coordination of internal systems,
funder compliance, and back-office operations. Working in
partnership with the HR and Operations Manager and reporting
to the COO, the postholder helps keep the organisation’s
infrastructure running effectively and efficiently. They will also
collaborate with the wider Senior Leadership Team (SLT) to
ensure financial processes, reporting, and systems meet the
needs of staff, funders, and trustees. The role supports audit
preparation, VAT returns, funder reporting, and internal
systems development, with scope to grow as the organisation’s
operational and strategic needs evolve.

The postholder will also provide administrative and
coordination support to the SLT as needed, helping ensure
operational continuity and organisational effectiveness. They
may also provide line management for junior or administrative
staff, depending on the structure and capacity of the team.

This is an opportunity for someone who thrives being part of a small team and making a big impact.

As Executive Operations Administrator at St Luke's for Clergy Wellbeing every day will be busy and different. The role will be ideal for someone who can use their initiative, has a good eye for detail, and likes a varied workload. 

The responsibilities of this role include:

• finance administration such as processing invoices and preparing monthly management information
• fundraising administration including thank yous for supporters and monitoring legacy income
• facilitating the effective operating of the office at Church House
• supporting the CEO with GDPR, Health and Safety and other organisational compliance areas

This is a key role within the life of St Luke's for Clergy Wellbeing, if this role is working effectively the rest of the organisation will flourish, so that together we can reach our vision for flourishing clergy, healthy church, transformed communities. 

We are looking for someone who uses their initiative, models our values and has an eye for detail. The role carries a high level of responsibility and autonomy and so suits someone who is confident taking ownership and supporting others. 

We welcome applicants who are in sympathy with what we do, and comfortable working within a Christian charity.