Team administrator jobs

This role leads two of the most consequential shifts in our 2026–2028 strategy. First, our move from a narrative-based to an evidence-based organisation: designing our impact measurement framework, leading the rollout and adoption of the Impact Hub (our custom CRM and data platform), and embedding data-driven decision-making across every team. Second, the community around our programmes: the trusted community and education referral partnerships that bring young people to us, and the structured alumni community that keeps them connected, supported and contributing after they complete our programmes.

WHAT YOU OWN

• Impact framework : the organisation's impact measurement framework, metrics and indicators.

• The Impact Hub (CRM) : the platform, its roadmap, adoption and supplier relationship.

• Data governance : data quality standards, validation protocols and UK GDPR compliance.

• Evaluation methodology : how programmes and services are evaluated, including external evaluation partnerships.

• Referral partnerships : the community and education referral partnership model and its members.

• Alumni strategy : the alumni engagement model, tiered support structure and Advisory Council.

• Organisational reporting : impact reporting to the board, funders and the public.

KEY RESPONSIBILITIES

1. Impact Measurement & Evidence ~ Develop and own the organisation's impact measurement framework, defining metrics and indicators that reflect outcomes and effectiveness rather than interest or activity alone.

2. Organisational Insight & Foresight ~ Act as the organisation's insight lead: translate quantitative and qualitative data into organisational insight that shapes strategy, programme design and resource allocation.

3. The Impact Hub ~ Lead the delivery, rollout and adoption of the Impact Hub, including migration from Upshot, in line with the phased plan in the Data & Digital strategy : and own its roadmap as the organisation's insight platform thereafter.

4. Stakeholder Engagement Framework (Governance) ~ Act as guardian of the unified stakeholder engagement framework, defining the standards, data capture requirements and reporting consistency that all teams apply across our five stakeholder groups.

5. Community & Education Partnerships (Referral Pipeline) ~ Design and deliver the structured referral partnership model set out in the Talent & Engagement strategy, piloting quarterly cohorts of university, faith-group and community-organisation partners with clear MOUs, shared objectives and referral tracking through the Impact Hub.

6. Alumni Community & Engagement ~ Design and deliver a structured 12-month alumni engagement calendar with audience-segmented communications, supported by Impact Hub data.

7. Reporting & Funder Evidence ~ Produce evidence-based impact reporting for the board, funders, partners and public communications, supporting grant bids, corporate stewardship and the annual report.

8. Team Leadership ~ Line-manage the Data Administrator, Progression coaches and any future team members, providing guidance, training and performance oversight.

9. Organisational Leadership ~ Contribute to organisational strategy, annual planning and budgeting as a member of the Senior Leadership Team.

Read the full Job Description attached to see the full Key repsonsibilites, Person specification and 12 month success metrics.

We are recruiting for two Information and Advice Adviser vacancies.
One post is 21 hours (3 days) per week and the other is 28 hours (4 days) per week. Applicants should indicate their preferred working pattern in their application. 

Age UK Kensington and Chelsea is seeking motivated and compassionate Information and Advice Advisers to join our dedicated team. Our Information and Advice service provides high-quality, rights-based information, advice and advocacy to older people across the borough, helping them navigate issues relating to welfare benefits, social care, housing, and other areas that affect their wellbeing and independence.

As an Information and Advice Adviser, you will manage your own caseload, providing person-centred support through a variety of channels including face-to-face appointments, home visits, telephone, email and digital platforms. You will work closely with colleagues, volunteers, statutory services and community partners to ensure older people receive accurate information, practical assistance and tailored support to access their rights and entitlements. This is a rewarding opportunity to make a real difference to the lives of older people, helping them overcome challenges, achieve positive outcomes and remain connected to their communities.

The successful candidate will be highly organised, able to work independently, and committed to delivering excellent customer service. You will also play an important role in promoting the service, maintaining high-quality records, supporting volunteers, and contributing to the wider work of Age UK Kensington and Chelsea to improve the lives of older people throughout the borough.

We will be interviewing as we receive applicants, please don't hold off applying!

Due to the volume of applications, we will not be able to respond to unsuccessful candidates.

Team: Legacy Administration 

Location: Chelwood Gate, East Sussex (Office based each Monday, Wednesday & Friday with some flexibility) 

Work pattern: 35 hours per week 

Salary: Up to £28,454.94 per annum 

Contract: Permanent 

Cats Protection are the UK’s largest cat welfare charity, and we’re seeking an ambitious, knowledgeable and compassionate individual to assist our Legacy Admin Team 

Will you join us and make life better for cats? 

Responsibilities of our Legacy Assistant: 

• As the Legacy Assistant you will be part of the Legacy Admin Team which is responsible for the administration of all legacies left to Cats Protection, ensuring that our supporters’ final wishes are fulfilled and their legacies are able to help as many cats as possible. 

• The role will involve providing administrative assistance to the Legacy Admin Team, including the accurate and timely recording of all legacy notifications, being the main point of contact for all queries legacy related and administering our Branch legacy allocation process. The successful candidate will also manage their own case of pecuniary legacies, undertaking regular reviews to ensure payment is received.

About the Legacy Assistant: 

• Our team is responsible for the administration of all legacies left to Cats Protection, ensuring that our supporters’ final wishes are fulfilled and their legacies are able to help as many cats as possible. 

• We sit within the Marketing & Income Generation Directorate 

What we’re looking for in our Legacy Assistant: 

• Experience of using and managing/maintaining a database 

• Experience in a public facing/customer service role 

• Experience of admin activities such as preparing reports, writing letters, managing and triaging email inbox, tracking responses and maintaining records 

• Excellent verbal and written communication skills and able to communicate well with a wide range of people 

• Good attention to detail, organised and methodical 

• Able to work as part of a team and build relationships with relevant teams and stakeholders both internally and externally. 

What we can offer you: 

• Range of health benefits 

• 26 days’ annual leave plus bank holidays, increasing with length of service 

• Salary Finance, which empowers you to take control of your financial wellbeing 

• and much more, which you can learn about

Interested? Here’s how to apply: 

Application closing date: 31st August 2026 

Virtual interview date: Week commencing 14th September 2026

Applications may close before the deadline, so please apply early to avoid disappointment. 

If successful, your recruitment journey will include: 

1. Anonymised application form 

2. Virtual interview via Microsoft Teams 

Please emailif you require any adjustments to be made for you to complete your application or to participate in the recruitment journey. 

Are you an experienced Executive Assistant who takes pride in providing exceptional support to senior leaders? 

We are seeking a highly organised and proactive Executive Assistant to join the Conference Office team of the Methodist Church in Britain. This is a varied, rewarding and public-facing role, providing high-level professional support to the Church's most senior office holders, including the Presidency. 

About the Role 

You will provide high-quality executive support to senior office holders within the Methodist Conference, acting as a key point of contact and ensuring their time, priorities and commitments are managed effectively. 

Your responsibilities will include: 

• Managing complex and busy diaries, coordinating appointments and resolving scheduling conflicts to ensure seamless day-to-day operation of the office, 

• Organising travel and accommodation arrangements, 

• Building and maintaining positive relationships with internal and external stakeholders 

• Managing enquiries and correspondence, exercising sound judgement when prioritising and responding to requests, 

• Supporting the organisation of meetings and events, coordinating venues, catering, logistics and event administration in collaboration with colleagues, 

• Handling sensitive and confidential information with professionalism and discretion. 

About You 

You are an experienced Executive Assistant who is confident managing multiple priorities in a dynamic environment. 

You'll bring: 

• Significant experience of providing executive and diary management support to senior leaders

• Excellent organisational skills and meticulous attention to detail 

• The ability to manage a varied workload and respond effectively to changing priorities 

• The ability to quickly develop an understanding of a wide range of subject areas and understand links between them 

• Excellent interpersonal, communication and relationship management skills 

• The ability to engage well with a diverse range of internal and external stakeholders 

• Experience of handling highly confidential information with discretion and professionalism 

• A proactive, solution-focused approach, with the ability to anticipate needs and take initiative 

• A high level of proficiency in Microsoft Office applications including Outlook, Excel, PowerPoint and SharePoint 

This is an opportunity to use your skills in a role that makes a genuine difference. You will work alongside dedicated colleagues, support senior office holders, and contribute to the effective operation of the Methodist Church in Britain.

If you are looking for a role where your organisational expertise, professionalism, and relationship-building skills can have a meaningful impact, we would be delighted to hear from you. 

Please note that applications from Methodist Ministers (Presbyters and Deacons) cannot be considered for this role.

Our Culture, Values and Benefits 

Thank you for considering joining our inclusive and welcoming team that strives for excellence and values employee wellbeing, a work-life balance augmented by: 

• Generous annual leave (plus an extra 3 days over Christmas/New Year) 

• Flexi-leave and or TOIL (where applicable) 

• Access to an on-site Wellbeing Adviser service.

• A generous occupational pension scheme, where the Methodist Church will pay double the employee contribution up to a maximum of 16% employer contribution. 

The Methodist Church is an inclusive and supportive employer. We are actively committed to encouraging applications from all backgrounds, including Black, Asian and other Minority Ethnic groups. 

Enquiries 

For questions or reasonable adjustments during the recruitment process, please contact our HR team. Details on our website.

Key Dates 

Closing Date for Applications: 6 September 2026 

Interviews (on-site in London): 17 September 2026 

Please note: We reserve the right to close this advert early ifsufficient applications are received. 

Job Title: Fundraising & Database Administrator

Department:  Fundraising and Development

Reports to: Data & Insights Manager

Location: Hybrid including working in Lingfield, Surrey

Salary: Up to £14,681.27per annum based on 21 hours per week (FTE - £25,867 per annum)

Hours:  21 hours per week (can be worked over 3 – 5 days)

Contract: Permanent, all year round

Closing Date:  7th September 2026

Young Epilepsy and St. Piers is committed to safeguarding and protecting our children and young people and promotes the welfare of all learners.

As part of our safer recruitment process and in line with Keeping Children Safe in Education 2022, online searches will form part of this process. 

An Enhanced Disclosure with relevant Barring Service checks and full referencing will be required before employment can commence.

Your Role

Are you passionate about fundraising, data and improving the lives of children and young people with epilepsy? Join the fundraising team at Young Epilepsy and take on an important role delivering outstanding supporter experience and ensuring the accuracy of financial and supporter data.

This role is central to deepening supporter relationships, inspiring long-term loyalty, and helping to grow sustainable income for Young Epilepsy. Acting as a key point of contact for supporters, the postholder will build positive and memorable relationships through personalised stewardship, excellent customer service, and engaging communications that demonstrate the impact of supporters' generosity.

A key responsibility of the role is ensuring the accuracy, integrity, and effective use of supporter and financial data. You will maintain high-quality records, support the ongoing development of our CRM (Beacon), and contribute to accurate reporting and analysis.

Our supporters play a vital role in enabling us to deliver life-changing services and support for children and young people with epilepsy. We aspire to be the charity of choice for donors, creating relevant, meaningful, and rewarding experiences that make every interaction count and encourage lasting support.

The role will:

• Engage and steward supporters by inspiring them around their giving, maximising their fundraising, and ensuring their donor journey is tailored, relevant and exciting.

• Maintain high-quality financial and supporter data, ensuring accuracy, integrity, and compliance while supporting robust reporting, analysis, and insight generation

• Ensure the timely and accurate processing of donations, while acting as a first point of contact for supporters and delivering excellent customer service.

• Ensure the smooth running of the CRM (Beacon) and support its development. 

• Implement engaging supporter focused communications that inspire and delight.

• Undertake a range of administrative and support functions to ensure the effective running of the Fundraising and Data teams.

This is a varied role with lots of potential for growth and development.

What we need from you

- A positive, warm and pro-active approach to your work and other people.

- Passionate about supporter experience and improving the lives of children and young people with epilepsy.

- Excellent attention to detail and accuracy when working with supporter and financial information.

- A willingness to continually learn and upskill.

- Experience of supporter or customer care with a proven track record in excellent customer relationships. 

- Comfortable working with numbers and processing payments, donations, and invoices.

- Experience using databases or CRM systems to maintain and update records.

- Strong communication skills and the ability to work well with different teams.

- Ability to follow processes and handle confidential information appropriately.

- Experience of working in an administration role.

 Your benefits

• Comprehensive training and professional development opportunities
• Generous annual leave
• Occupational pension scheme
• Subsidised dining room
• Your Rewards, giving you access to nationwide discounts and benefits
• Free parking on campus
• Access to a working farm and horticultural area

We are accessible by bus, by train via the East Grinstead branch of the Oxted Line and by car

About us

Epilepsy can be one of the most frightening and isolating conditions a child can experience. The loss of any sense of safety, trapped in an unpredictable world, not knowing when their next seizure will happen, where it will happen, who will be there and if they will be hurt.

Living in this unpredictable world takes its toll on a child’s physical and mental health, as well as impacting their education and social life. It can limit opportunities for the rest of their life.

Children with epilepsy have a right to be heard. We are here for them.

Together we can create a society where children and young people with epilepsy have a voice and can live happy, fulfilled lives. Through research that improves diagnosis and treatments, campaigning for children’s rights, and providing innovative tools, information, and practical support for living day-to-day life.

Together we create possible.

 No agencies please 

Young Epilepsy strives to employ people that reflect the community it serves; therefore, applications from minority groups and people with disabilities are particularly welcomed.
Young Epilepsy is the operating name of the National Centre for Young People with Epilepsy. Registered Charity No: 311877 (England and Wales).

If you do not hear anything within two weeks of the closing date, please assume you have been unsuccessful.

Young Epilepsy is the operating name of the National Centre for Young People with Epilepsy. Registered Charity No: 311877 (England and Wales).

At TLG, we’re passionate about building an exceptional staff team that’s committed to making a real difference in the lives of struggling children across the UK. We’re always on the lookout for great people to journey with us towards our vision, and we’re excited to offer a unique opportunity for a motivated and passionate individual to join us as Executive Assistant to the Executive Team (Chief Executive and Executive Director).

TLG has a vibrant organisational culture that encourages leadership at every level. The EA to the Executive Team is an integral and trusted role right at the heart of the action. Requiring a strategic leader with a proven track record in executive support, operations, and organisational efficiency. The successful candidate will love to lighten the load of key leaders across TLG’s executive team. Specifically playing a critical role in providing outstanding leadership support to the Chief Executive and the Executive Director, enabling them to be as effective as they can be in bringing a hope and a future to struggling children and their families across our country and beyond.

The successful candidate will have a natural leadership gift, will be comfortable with challenging the status quo, and be able to lead up and across the organisation. A proactive instinct is required to fulfil the role successfully, to anticipate the needs of senior leaders, and provide effective problem solving ahead of issues emerging, with a relational leader who can partner effectively and negotiate well across the team at all levels.

Alongside the vital EA aspects of the role, there is also further scope for development within the role. TLG are looking for candidates who also have a passion to pursue a broader operational remit over time, leading on our Excellence Standards and potential to train in project management to support TLG’s longer term innovation plans.

TLG is a Christian charity and, as a team, we want to bring our faith to the work we do; as such, we are recruiting an individual with a strong and vibrant Christian faith. We would welcome applications from candidates from diverse backgrounds to enable us to better reflect the needs of the communities we serve.

Hours: Full time, 37.5 hours per week (1.0 FTE)

Closing Date: Sunday 23rd August

Initial Interviews: Thursday 3rd September – Online

Final Interviews: Thursday 17th September – at our National Support Centre in West Yorkshire

Are you an organised person with an eye for detail and a talent for keeping things running smoothly?

Bristol Cathedral is looking to recruit a part-time Administration Assistant to provide vital support to our Operations team. This varied and rewarding role will help ensure the Cathedral can fulfil its mission as a place of worship, welcome and community engagement in the heart of Bristol.

Working closely with the People Coordinator, Finance Assistant and Finance Director, you will provide administrative support across a range of areas including HR, finance, databases, compliance and general office administration. You will also play an important role as a first point of contact for staff, volunteers and visitors.

We are not looking for a specialist in one particular field. Instead, we’re seeking someone who is highly organised, comfortable using IT systems, able to manage multiple priorities, and keen to learn new skills. If you enjoy variety, take pride in accuracy, and like helping others, we’d love to hear from you.

Post: Support Team Leader 

Department:Supported housing 

Reports to:Support Service Manager 

Working Hours:37.5 hours per week 

Salary: £35,295 per annum 

Location:Coventry 

About ACH: 

ACH (Ashley Community Housing) is an award-winning social enterprise specialising in the economic, social and civic integration of refugees via accommodation and community-based training support.

Our vision  

For all refugees coming to the UK to be successfully integrated into society with access to adequate accommodation, employment and education.

Purpose of job 

The postholder will lead, develop and motivate a team of support practitioners to ensure that immediate pastoral resettlement support packages are developed and delivered to meet the specific individual needs of each tenant, which ultimately facilitates their moving towards living with a greater independence. 

To take overall responsibility for the successful running of the support service as agreed. In line with the requirements of our regulatory bodies and company policies and procedures. To promote and ensure high standards of support and involvement opportunities for our tenants. 

Key Responsibilities 
 

• Provide support, guidance and training to support team to ensure they are equipped with the tools and skills to deliver high quality support and involvement programmes in their area. This includes ensuring that ACH’s internal quality framework for Involvement best practice, and relevant policies and procedures are followed.Train support team in Support Processes to ensure that Support Plans, Risk Assessments, Reviews, Exit Interviews are carried out within the required time frames.
   

• Carry out monthly one to one’s with staff and coordinate weekly or bi weekly staff meetings. 
   

• To line manage staff team and act as the first point of contact and to effectively manage, supervise and develop the support staff and any apprentices or volunteers. 
   

• Support the Housing Team in receiving new referrals and these being processed to ensure empty rooms are let. Work with the Housing Team to ensure that residents are aware of their responsibilities regarding rent payments and licence agreements. 
   

• Work with other ACH teams to maintain effective internal referral procedures for residents to engage with wider ACH services such as Training and Employability Support 

• To maintain an excellent standard of safeguarding practice and awareness throughout the service and staff team and to support staff on safeguarding issues. Working in line with ACH’s Safeguarding Policy to follow up any safeguarding related issues and ensure they are dealt with effectively with appropriate referrals to safeguarding boards, local authorities social services and where necessary the Police. 
   

• To provide and seek training, support and guidance for staff and to implement staff training programmes. Ensuring all staff have completed any mandatory training and any training specific to service delivery.

• Ensure that staff maintain Continuing Professional Development logs that record trainings undertaken. 
   

• Monitor support service ensuring that support plans and risk assessments are reviewed, evaluated and updated regularly. To ensure all paperwork is completed to a high standard and clear and concise records are maintained.
   

• Regular monitoring of CRM, making use of data reports to ensure that support outcomes are being reached.

• Carrying out quality audits of support service and report findings to management and make recommendations for service improvements. To ensure best practice through internal auditing and self-monitoring. 
   

• Provide regular information and reports for Committee and other stakeholders to demonstrate the impact of activities and outcomes achieved by the support team.

• Complete monthly Support Service KPI Reports in line with ACH reporting procedure.
   

• Recruit, induct, manage and motivate employees within the team, ensuring they are trained in the performance of their duties and appraised of their performance; organise, supervise and monitor their performance, thereby ensuring the provision of efficient, effective and high quality services. Dealing with all personnel issues in conjunction with the HR Manager as necessary.Maintain personal records on the HR database, manage holiday requests. 
   

• Represent ACH professionally to external stakeholders. 
   

• To work with the Support Service Manager and Head of Support and Housing to ensure effective administrative systems and procedures relating to the effective running of the support service are in place.
   

• Where needed to cover support delivery for a small, designated caseload of residents. 
   
   

• If department is IAA registered maintain high-quality case management system in line with IAA Code of Standards. 

Job Title: Operations and Partnerships Coordinator 

Hours: 35 per week (full time)  

Location: London based, home working with regular travel across London 

Contract: Fixed term (until 31 March 2027 - with hope the role will continue beyond March subject to funding)

Salary: £40,535 inclusive of London Weighting (£36,192 national salary) 

About us

Housing Justice brings together communities and finds solutions to homelessness by building personal connections, a sense of belonging, and creating justice in the housing system. We train and support volunteers to offer various accommodation options while building a network of local support. This includes providing personalised assistance to help individuals access relevant local services and address their other needs. Through compassionate, courageous, and collaborative action, we implement innovative solutions to tackle housing injustice, enhance the quality of housing, and elevate the voices and experiences of groups affected by housing injustice to both local and national governments. 

About the Faith & Community Development Team

The Faith & Community Development Team supports and strengthens community and faith-based responses to homelessness across England through its national network, partnerships, training, research, funding support and quality improvement work. The team supports organisations to deliver safer, more effective and sustainable services, including shelters, day services, outreach and community hubs. 

About you

We are seeking a highly organised and proactive person. You will have good knowledge of homelessness policy and practice, strong written and spoken communication skills, including report writing, and the ability to collate and present quantitative and qualitative information. You will have excellent digital and IT skills, including Microsoft 365, Excel and Word, with the ability to adopt and apply AI-enabled productivity tools (e.g. Microsoft Copilot or equivalent) to improve ways of working.

You will also be confident in building relationships and working in partnership with shelters, day services, churches, community projects, funders, and other stakeholders. 

About the role

The successful candidate will provide essential operational, administrative and coordination support to the Faith and Community Development Team, working closely with the London Partnerships and Development Lead. They will support smooth service delivery, stakeholder engagement, internal communications, meetings and events, reporting processes, and will act as partnership manager for a small number of projects across London. 

Benefits

• 29 days annual leave, 3 of which are fixed between Christmas and New Year. This is in addition to bank holidays and pro-rata if part time. 
• After 3 years of service you are entitled to one additional day of holiday for each additional year of service, up to a maximum of 5 additional days, pro-rata if part time. 
• We offer flexible working. Not all posts can be made flexible, but where possible we operate core hours of 10am to 3pm, with employees able to flex their working day around these. Any flexibility is at the discretion of the line manager and relevant senior manager. 
• As this role is offered as hybrid, we will provide some financial support to get you set up with appropriate equipment. 
• We offer an employee assistance programme through Spectrum Life, which can be used by you and your family for a range of advice and support. 
• We offer a cycle-to-work scheme. 

How to apply 

If this sounds like the opportunity for you, please read the attached job description and fill out the application form (accessed by clicking 'Apply'), describing your capabilities for each of the numbered points in the person specification. Please note that we do not accept CVs.

Communications & Engagement Officer

Huddersfield Mission Huddersfield, West Yorkshire 25 hours per week (Monday to Friday, 9:00am to 2:00pm) Salary: £28,968 pro rata

Help tell stories that change lives.

For over 100 years, Huddersfield Mission has been supporting people facing homelessness, poverty, poor mental health, addiction and other complex challenges. We provide practical advice, support and a welcoming community space for those who need us most.

We're now looking for a Communications & Engagement Officer to lead how we connect with supporters, donors, room hirers, café customers and the wider community.

This is a varied and rewarding role that combines communications, marketing, fundraising support, community engagement and administration. You'll have the opportunity to shape how we tell our story, showcase our impact and help generate the support that enables our work to continue.

If you're a skilled communicator who enjoys building relationships, creating engaging content and making a genuine difference, we'd love to hear from you.

What you'll do

· Lead our social media, website and digital communications activity

· Create compelling content that showcases the impact of our work

· Develop supporter and donor communications, including newsletters and campaigns

· Support fundraising activities and community events

· Help grow awareness of our advice services, café and room hire facilities

· Manage room hire enquiries, bookings and customer communications

· Produce reports and insights using our CRM and database systems

· Provide administrative support, including meeting minutes and office duties

· Work collaboratively with colleagues across the organisation

About You

We're looking for someone who can combine creativity with organisation and enjoys working with a wide range of people.

You'll bring:

· Experience delivering successful communications and engagement activities

· Excellent written and verbal communication skills

· Experience creating content for websites, social media and email marketing

· Strong stakeholder engagement and relationship-building skills

· Experience using CRM systems and digital platforms

· Good organisational and project management skills

· The ability to work independently and manage competing priorities

· A commitment to treating people with dignity, empathy and respect

Experience within the charity, community or voluntary sector would be beneficial but is not essential.

Why Join Huddersfield Mission?

· Be part of a respected local charity making a real difference in people's lives

· Fixed daytime working hours with no evening or weekend requirement

· Opportunity to shape and develop a newly reconfigured role

· Employee Support Scheme

· Stakeholder pension and life insurance

· Ongoing training and professional development

· Potential for additional hours in the future

Working Environment

Huddersfield Mission supports people experiencing a range of complex challenges, including homelessness, poor mental health, addiction and financial hardship. As a frontline community organisation, there may occasionally be times when people accessing our services are distressed, frustrated or upset.

We provide training, support, clear procedures and a collaborative team environment to help colleagues manage challenging situations safely, confidently and professionally. Experience in customer-facing, community-facing or support-focused environments would be advantageous.

Closing Statement

If you're passionate about using communications to create positive change and want your work to have a direct impact on people's lives, we'd love to hear from you.

Join us in helping to serve people and change lives.

Business Support Administrator

£30,000 per annum | Permanent | Full Time
Blackfriars, London | Office Based (5 Days Per Week)

Wandle Housing Association is looking for a proactive, organised and customer-focused Business Support Administrator to join our Health, Safety & Facilities team.

As the first point of contact for visitors, you'll play a key role in creating a professional first impression while providing vital administrative and facilities support to colleagues across the organisation.

This role would suit someone with reception, front of house, concierge or customer service experience who enjoys working in a busy office environment.

What You'll Be Doing

• Providing a professional front of house and reception service.
• Welcoming visitors, issuing security passes and managing meeting rooms.
• Delivering excellent customer service to internal and external stakeholders.
• Supporting the business with a variety of administrative tasks, including occasional minute taking.
• Managing post, office supplies and stock levels.
• Supporting Health & Safety and Facilities activities, including office inspections and liaising with contractors.
• Acting as a First Aider and Fire Warden (training provided if required).

What We're Looking For

Essential:

• Front of house, reception or concierge experience (office experience preferred, but other customer-facing sectors welcome).
• Excellent customer service skills and a professional, approachable manner.
• Strong organisational skills and the ability to work independently and as part of a team.
• 5 GCSEs (or equivalent), including English.
• First Aid at Work qualification or willingness to complete the training.

Housing sector experience would be an advantage but is not essential. We're happy to consider candidates with around 6 months to 2 years' experience.

What's On Offer?

• £30,000 per annum
• Excellent benefits package
• Permanent, full-time opportunity
• Office-based in Blackfriars, Monday to Friday

Recruitment Process

Shortlisted candidates will complete an online TestGorilla assessment covering communication style, phone support and customer service skills (to be completed within 48 hours using a webcam).

In person interviews are planned for Monday 10th August and Wednesday 12th August. We're ideally looking for someone who can start mid to late August, so applicants with a maximum two-week notice period are encouraged to apply.

If you are interested in the role, please ensure as much of the essential experience is clearly highlighted (where possible) in your CV in bullet points under your previously worked at organisations and send it to  before Thursday 6th of August.

Patient Care Advisors are the first point of contact for the people we serve.

This is a predominantly phone-based role requiring excellent interpersonal skills, an empathetic approach and a strong focus on resolving issues effectively.
They handle patient data and work within teams that belong to the overall service. They communicate and work with patients, local GP practices, hospital and community staff and clinicians to get patients to the most appropriate services for their needs accurately and on time.

Sussex MSK Health helps people who are experiencing MSK (aka musculoskeletal, or muscle and bone) conditions by seeing them in the community, rather than in a hospital. It is an NHS service delivered in partnership between Here and Sussex Community NHS Foundation Trust.

This role sits within the Sussex MSK Health service and is employed by Here. For more information, please visit our Carer Site.

We're looking for an enthusiastic and highly organised HR & Executive Support Assistant to support a high quality people function at IHP. This part-time role combines HR administration with wider organisational and executive support, offering a varied and rewarding opportunity within a small charity that is making a significant impact around the world.

IHP’s vision is to see a world in which all suffering due to lack of healthcare is eradicated. Our Christian faith underpins all that we do. It motivates us to care for those in need, and give our best in all circumstances, as an expression of God's love. We serve the poor in health without regard for ethnic or religious background, focusing on where the need is greatest.

About the role

The HR team is responsible for a broad range of functions supporting our 24-strong staff team and trustees. The HR & Executive Support Assistant will play a key role in delivering effective HR administration while also providing wider administrative support to help ensure the smooth running of the organisation.

Working closely with the Director of Finance & Resources, our outsourced HR Consultant and the Finance & Administration Officer, the postholder will support the employee lifecycle, maintain HR systems and records, coordinate training and wellbeing activities, and help ensure HR processes are delivered accurately and efficiently.

Alongside the core HR responsibilities, the role will provide support across a range of central organisational activities, including supporting with office administration, governance, trustee administration, staff meetings and events, maintaining internal systems and records, and assisting with cross-organisational projects led by the Senior Leadership Team.

This is an excellent opportunity for someone who enjoys variety, has strong organisational skills and wants to develop their HR career while gaining experience across the wider functions of a small, collaborative charity.

We're looking for someone who can:

• Support all areas of HR administration and people processes under the direction of the outsourced HR Consultant and Director of Finance & Resources.
• Ensure HR records, systems and processes are maintained accurately, efficiently and confidentially.
• Coordinate staff training, maintain accurate training records and support employee wellbeing initiatives.
• Contribute to a positive staff experience by supporting managers and colleagues throughout the employee lifecycle.
• Provide high-quality administrative support across the organisation, including governance activities, trustee administration, office management and organisational projects.
• Work collaboratively with colleagues to help ensure the smooth and effective running of IHP's central support function.

Essential skills and experience

• Experience working in an HR administration role, or in an administrative role with significant HR responsibilities.
• Experience supporting recruitment, onboarding or other employee lifecycle activities.
• Experience maintaining accurate records, databases and administrative systems.
• Excellent administration and organisational skills with a high level of accuracy and attention to detail.
• Experience handling confidential information with professionalism and discretion.

 Personal attributes:

• Empathetic, approachable, and discreet
• Strong communicator with the ability to build positive working relationships across the organisation
• Solutions-focused with a hands on, flexible approach
• A commitment to staff wellbeing, development and good HR practice
• Excellent judgement 
• Committed to IHP's Christian Ethos and values

For further details regarding responsibilities and person specification, please see the job description.

IHP is an Equal Opportunities Employer and is committed to working and embedding diversity and inclusion in all aspects of our work, including recruitment and selection. We actively encourage applicants to inform us of any specific support or reasonable adjustments we can make in the recruitment process (eg for disability or neurodivergence) and will continue this conversation into employment, as appropriate. 

Staff regularly spend time together praying for IHP’s work and there is an occupational requirement for the post holder to have a personal commitment to the Christian faith.

Applicants must have the legal right to work in the UK.

Why Join Us?

• Be part of a meaningful mission with a strong values driven organisation
• 25 days annual leave plus bank holidays (pro-rate for part-time hours)
• Health and wellbeing support through Unum help@hand
• Life Insurance and Critical Illness Cover 
• Hybrid and flexible working options in a modern office near Chancery Lane Tube Station 

Join a supportive and inclusive team where your skills are valued, your voice is heard, and you have the space to work independently and develop.

Location: Home-based in Hampshire with regular travel across the South Coast

About the role

Please note: this role requires regular face-to-face casework across the South Coast, predominantly within the Hampshire region. Applicants must be willing and able to travel extensively within this area.

A fantastic opportunity has arisen for a full-time Casework Administrator to join the Southeast Regional Office at SSAFA, the Armed Forces charity.

While much of the administrative and casework support is delivered remotely, this role will involve regular in-person visits to beneficiaries, primarily along the South Coast (with a strong focus on Hampshire). This is an essential and integral part of the role.

You will be responsible for providing specialist administrative support and undertaking casework across the Southeast region, including both virtual (telephone-based) and face-to-face engagement. You will work closely with colleagues across the Regional Office to ensure a consistent, timely and high-quality service is delivered to SSAFA beneficiaries.

To support you in this role, you will receive a comprehensive induction and training programme. You will work closely with the Regional Casework Managers and Regional Manager.

This is a home-based, lone-working role, with regular travel required. All travel expenses will be reimbursed. You must have a fast, stable broadband connection in your proposed workspace.

About the team

In this role you will be working closely with colleagues in the Southeast Region Office, supporting them to administer casework for SSAFA beneficiaries. The successful candidate will work as part of a larger team which includes 2 Casework Managers and a Regional Manager and a team of 8 Regional Casework Co-ordinators.

About you

To carry out this role successfully you will have a track record of providing excellent customer service by telephone, e-mail and face to face. You will have used Microsoft Office 365 to a high standard. The successful candidate will have experience of using their own initiative, planning and managing their workload with minimal supervision. You should be experienced at writing descriptive reports following a recommended structure. This role requires you to be a resilient person and it would be advantageous if you understand the way of life for today’s Armed Forces, veterans and their families. An understanding of the voluntary sector and preferably the military charity sector landscape would be valuable, but not essential.

About SSAFA

SSAFA, the Armed Forces charity is a trusted source of support for serving personnel, veterans and their families in their time of need. In 2023 our trained teams of volunteers and employees helped more than 59,000 people, including veterans, serving personnel (regulars and reserves) and their families.

SSAFA understands that behind every uniform is a person. We are here for that person and their family, any time they need us and, in any way, they need us.

Diversity and Inclusion at SSAFA

SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, age and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.

SSAFA is committed to using the Disclosure & Barring Service (Disclosure Scotland) to ensure we, as an employer, safeguard those we serve.

Further information about the role

For more information and to apply, please click the Redirect button.

If you have any queries or would like to speak to someone about this role, please contact us for an informal discussion.

No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.

If you need any adjustments to support you with the application process, please contact us.

Closing date: Midnight on 24 August 2026 SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications.