Team administrator jobs

Salary: Band G (£27,480 with potential for pay progression)
Hours: 37.5 hours per week, with occasional work at evenings/weekends for Rainbows events.
Location: Primarily based at Rainbows Hospice, Loughborough, with occasional travel to support volunteers across the East Midlands
Contract: Full time / Permanent

Help shape the experience of volunteers across Rainbows

At Rainbows, volunteers support almost every aspect of our work – from fundraising and events, to our retail shops and the hospice itself – with over 400 individuals generously volunteering their time, skills, and passion.

As the Volunteer Coordinator, you'll play a vital role in ensuring those volunteers feel welcomed, supported, valued and able to make the greatest possible impact.

You'll also help shape how volunteering develops across Rainbows, supporting colleagues, improving volunteer experiences and championing the value volunteers bring to our work.

This is a varied and rewarding role for somebody who has experience of working with volunteers and enjoys building strong relationships, solving problems and supporting others succeed.

About the role

Working closely with the Head of Volunteering, you will play a key role in translating the Volunteering Strategy into day-to-day practice across the organisation.

You'll coordinate the volunteer journey from enquiry and recruitment through to onboarding, training, support, engagement and recognition. You'll be a trusted point of contact for volunteers, helping them feel confident in their role whilst also supporting colleagues across the organisation to involve volunteers effectively and confidently.

Alongside maintaining strong operational processes, you'll also help identify opportunities to improve the volunteer experience, strengthen volunteer engagement and support delivery of our Volunteering Strategy.

You'll also provide advice and support to colleagues across Rainbows, helping them involve volunteers effectively and create positive volunteering experiences.

No two days are quite the same. One day you may be interviewing prospective volunteers, delivering training, or supporting colleagues with volunteer management queries. The next you may be analysing recruitment trends, improving volunteer processes, or representing Rainbows at a community event.

What you’ll be doing:

· Managing volunteer recruitment, onboarding and induction.

· Supporting and guiding volunteers throughout their volunteering journey.

· Delivering volunteer training and development opportunities.

· Advising colleagues on volunteer involvement and good practice.

· Coordinating volunteer communications, engagement and recognition activity.

· Maintaining volunteer records and compliance processes.

· Using feedback and data to improve volunteer experiences and ways of working.

· Supporting delivery of volunteering projects and initiatives across Rainbows

About you

We’re looking for someone who:

· Enjoys building relationships with a wide range of people.

· Can balance empathy with good judgement.

· Is confident advising and supporting others.

· Has experience coordinating people, processes or activities in a busy environment.

· Can manage competing priorities and work independently.

· Has strong administrative and organisational skills.

· Is comfortable using systems, data and technology to support their work.

· Is passionate about creating positive experiences for volunteers and supporters.

· Understands the value volunteers bring to organisations and communities.

Previous experience of working with volunteers is highly desirable, and experience of supporting, coordinating or managing volunteers would be an advantage.

Why join Rainbows?

At Rainbows, we are dedicated to making a real difference to the lives of children and families across the East Midlands. You'll be part of a friendly and supportive team where volunteering is valued and recognised as an important part of delivering that mission.

You'll have the opportunity to work with over 400 volunteers, influence the experience they receive, and help shape how volunteering develops across the organisation in the years ahead.

Further requirements can be found by downloading the Person Specification.

Our Benefits include:

· Free onsite parking at the Hospice, Lark Rise, Loughborough.

· Eligibility to join blue light card discount scheme and Company Shop.

· Healthcare Cashback plan.

· Life Assurance.

· 27 days holiday plus bank holidays.

· Contributory pension scheme or Salary Sacrifice Pension Scheme

· Affordable meals at the Hospice, Lark Rise, Loughborough.

· Free Tea, Coffee and Fruit whilst at the Hospice

· Free access to Health Assured employee assistance programme

· Wellbeing support and access to Mental Health First Aiders

This role is subject to an Enhanced DBS (Disclosure and barring Service Check) and pre-employment checks.

Supporter Care Executive

Are you passionate about delivering excellent customer service and building meaningful relationships? Would you like to use your skills to support a well-respected health charity and help make a difference to people's lives?

We are recruiting a Supporter Care Executive to join a busy and supportive fundraising team. This is a fantastic opportunity for someone with strong customer service, administration or supporter care experience who enjoys helping people and thrives in a collaborative environment.

Job Title: Supporter Care Executive
Organisation: National Health Charity
Salary: £15.27 per hour
Contract: Temporary until November 2026
Location: London

Working Pattern: Hybrid working, with a minimum of two days per week in the office

The Role As Supporter Care Executive, you will play a key role in ensuring supporters receive an outstanding experience. You will be the first point of contact for enquiries, providing guidance and assistance to fundraisers, processing donations and maintaining accurate supporter records.

Key responsibilities include:

• Responding to supporter enquiries by phone and email
• Providing information and support relating to fundraising activities and donations
• Supporting individuals taking part in fundraising campaigns and events
• Ordering fundraising materials and assisting supporters throughout their fundraising journey
• Accurately maintaining supporter records on the CRM database
• Processing donations and supporting banking administration
• Sending supporter acknowledgements and thank you communications
• Providing general administrative support to the fundraising team

About You We are keen to hear from candidates who have:

• Excellent customer service and communication skills
• Experience handling a high volume of enquiries by phone and email
• Strong organisational skills and the ability to manage competing priorities
• Excellent attention to detail and data accuracy
• A positive, proactive and team-oriented approach
• The ability to remain calm and professional in a busy environment

Experience within supporter care, fundraising administration, membership services, customer service or a similar role would be advantageous. Experience using a CRM or database system is desirable but not essential.

Why Apply?

• Join a respected charity delivering meaningful impact
• Work within a welcoming and supportive team environment
• Gain valuable experience within fundraising and supporter engagement
• Enjoy a flexible hybrid working arrangement
• Play an important role in supporting a worthwhile cause

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Are you experienced in leading a team within Service Charges?

We have two fantastic opportunities to join our Service Charges team as Regional Service Charge Managers. Based from our office in Basingstoke, you'll combine office and home working in line with our hybrid approach, with occasional travel to our Wembley office for team meetings.

The Role

Reporting into the Head of Service Charge Setting and Administration, you'll be responsible for managing and coordinating the Regional Service Charges team in the South West region in the delivery of the service charge calculations (all tenure types) and annual service charge statements to customers in line with legal and regulatory requirements. The portfolio consists of approximately 20,000 units with a total annual service charge income budget of c.£20 million. Responsibilities include:

• Managing the Regional Service Charge team with a focus on articulating a clear vision, providing direction, and promoting a culture of accountability, high performance, and continuous improvement

• Setting the annual service charge expenditure and income budget across all tenures within the region

• Accountability for the annual service charge estimate and final account process, ensuring the risk associated with rechargeable service charges is effectively managed and regulatory time scales are met

• Working collaboratively across the business to support continuous service improvement and deliver excellent customer service to customers across different tenure types, ensuring compliance with legal requirements

• Reviewing and approving the certification of annual service charges, documenting the calculation and apportionment process, including the reports and supporting documentation to facilitate the certification

• Producing and analysing regular reports on recoverable repairs and maintenance expenditure, estimated service charge income and ad-hoc reports dependant on business requirements

What we're looking for

You should have previous experience in a similar management role within service charges. You'll need to demonstrate strong technical knowledge, being adept in managing fixed and variable charges in a large and complex setting, preferably in a housing context. You'll also need:

• To be an experienced leader, skilled in developing high-performing teams and consistently maintaining high operational standards

• Thorough understanding of the Landlord and Tenant Act 1985 (as amended) and other guidance and best practice for service charges

• To be qualified by experience or a qualified accountant with a solid understanding of accounting practices and concepts including account reconciliations

• Ability to take ownership and work independently whilst meeting tight organisational deadlines

• Strong stakeholder management skills, demonstrating collaborative, cross-functional working relationships, including experience liaising with external stakeholders, e.g. auditors, regulators and Ombudsman

• Experience in directly engaging with customers, addressing queries, and delivering clear, concise written communication

• Strong experience with Microsoft Office applications, including intermediate / advanced excel

• Knowledge and experience of using housing management and property management systems (e.g. Workday, SUN, Agresso, NEC, Active H or similar)

Salary: £60,000 - £80,000 FTE (£48,000 - £64,000 Pro rata for part-time), commensurate with experience

Contract: Permanent | Part-Time (0.8 FTE) | Year-round (Flexible working patterns considered)

Reporting to: The Head

St Catherine’s is seeking a visionary Director of Strategic Partnerships & Development to join our Senior Leadership Team. In this pivotal executive role, you will lead the strategy for our fundraising, external relations, corporate partnerships, and business development initiatives—shaping the future financial resilience and educational ambition of the School.

You will be responsible for securing philanthropic support, cultivating major donors, developing strategic partnerships and generating sustainable income opportunities. Whether your background is in corporate partnerships, high-value fundraising, commercial growth, hospitality, or professional services, this is an extraordinary opportunity to leverage your relationship-building expertise to make a lasting impact. Prior experience in the education sector is not required.

The Opportunity

As a senior ambassador for St Catherine’s, you will shape and execute an ambitious strategy to diversify income, engage key stakeholders, and maximize the value of the School’s brand and physical assets.

Reporting directly to the Head, you will oversee our Development and Alumnae Relations functions while collaborating closely with Admissions, Marketing, and Finance.

Key Priorities:

• Philanthropy & Major Gifts: Build and steward a pipeline of prospective donors, leading capital campaigns, grant applications, and major gift initiatives across alumnae, parents, and benefactors.
• Strategic Partnerships & Commercial Growth: Identify and secure mutually beneficial collaborations across business, technology, arts, sport, and the wider community.
• Alumnae & Community Engagement: Deliver an exceptional engagement strategy that turns network affinity into meaningful advocacy, mentorship, and support.
• Asset Optimization: Partner with executive colleagues to identify commercial opportunities within the School’s Site Masterplan and facilities.
• Data-Driven Strategy: Champion CRM systems and performance insights to track growth, evaluate potential initiatives, and guide executive decision-making.

About you:

• Senior Commercial Leadership: Proven success in a brand-led, growth-focused, or customer-centric organization.
• Relationship Mastery: Outstanding networking, negotiation, and influence skills with high-net-worth individuals, foundations, or executive stakeholders.
• Strategic Vision & Execution: The ability to translate big-picture strategy into clear, measurable execution frameworks.
• Data Literacy: Comfortable utilizing data insights, CRM systems, and performance dashboards to track pipeline conversion and guide choices.
• Ethos & Integrity: Alignment with St Catherine’s values, a commitment to holistic education, and an uncompromising dedication to child safeguarding.

Why Join Us?

At St Catherine’s, we offer a collaborative environment and a competitive benefits package, including:

• Flexible Working: Part-time (0.8 FTE) with flexible working patterns considered.
• Pension Scheme: Generous employer pension contributions (up to 12% employer).
• Holiday Allowance: 25 days plus Bank Holidays (pro-rata), available to book year-round.
• Fee Remission: Discounted school fees for daughters attending St Catherine’s.
• Health & Wellbeing: Comprehensive Health Cash Plan, complimentary lunches during term time, and a Cycle to Work scheme.
• Convenience: Free ample on-site parking.

How to Apply

Please submit your application online via My New Term by 10:00 AM on Tuesday 1st September 2026.

Please note: Applications will be reviewed on a rolling basis, and interviews may be scheduled prior to the closing date. Early application is strongly recommended.

St Catherine’s is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. This post is subject to child protection screening, including checks with past employers and an Enhanced DBS with Barred List check. St Catherine’s is an equal opportunities employer.

Sussex Community Foundation is a registered charity that exists to make Sussex a fairer and more equal place. We do this by enabling local people to support local causes, making grants to small charities and voluntary groups working in communities across Sussex.

We are seeking an experienced Finance Assistant to work closely with Finance Manager to develop and maintain the Foundation’s systems and processes to become more efficient and effective. 

It is a varied role, with previous finance administration experience and an aptitude for providing exceptional support being essential to the role.  It is an ideal opportunity for someone who has a good approach to problem solving and is looking to broaden their administrative experience. 

Solid understanding of double entry bookkeeping and accounting principles required, along with an ability to provide broader administrative support within office management.

Key Responsibilities include:

• Manage accounts payable and accounts receivable, ensuring accurate and timely processing of transactions.
• Track and reconcile bank statements, investigating and resolving discrepancies
• Process donations within Salesforce, send out donation receipts, and liaise with the Opportunity Owner to verify  accuracy of management charges and gift aid treatment.
• Manage gift aid reconciliation and process claims
• Imported and reconciled financial data from Salesforce into Xero, ensuring accuracy and consistency across systems
• Assist with the preparation and posting of journals
• Assist with maintaining accrual and prepayment schedules as part of month-end processes
• Support the monthly payroll process and process staff expenses
• Set up and process weekly payment runs
• Setting up standing orders and promptly bank cheques

Please click apply to download the recruitment pack for full details of this role.

*** Please no agencies ***

We are looking for a dedicated and empathetic Outreach Support Worker to join our team, providing trauma-informed, person-centred support to women navigating pregnancy, pregnancy loss, parenting challenges, and the transition from custody back into the community. This role offers a unique opportunity to support women both within the prison system and following their release, helping them build confidence, independence, and brighter futures.

About the Role:

As an Outreach Support Worker, you will provide practical and emotional support to women involved in the criminal justice system, helping them overcome barriers, access services, and successfully reintegrate into their communities.

You will work closely with clients, families, prisons, statutory services, and community partners to deliver personalised support that promotes wellbeing, resilience, and positive outcomes.

Essential Requirements:

• Experience supporting vulnerable individuals in a community, support, or custodial setting.
• Understanding of trauma-informed and person-centred approaches.
• Experience carrying out assessments and support planning.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a multidisciplinary team.
• Experience maintaining professional boundaries and accurate records.
• Knowledge of safeguarding principles and procedures.
• Good IT skills, including Microsoft Office.
• Full UK driving licence and willingness to travel across the service area.
• Ability to obtain an Enhanced DBS check and HMP security clearance.

Desirable:

• Experience working with women affected by pregnancy, pregnancy loss, parenting challenges, or maternal mental health issues.
• Experience supporting women within or leaving the criminal justice system.
• Experience delivering group sessions, workshops, or training.
• Knowledge of multi-agency working practices.
• Listening skills, counselling, or relevant support qualifications.

About Life:

Life is a national pregnancy support charity that helps over 60,000 people a year. Through our services, we help people – whoever they are – to meet pregnancy or pregnancy loss with courage and dignity so they can flourish.

Our services include:

• Supported housing and community support
• Counselling and skilled listening
• Free pregnancy tests and baby supplies

Our values

All our work is underpinned by the following universal human values:

• Humanity – All people are special and equal 
• Solidarity – We’re with you and for you 
• Community – We’re better together 
• Charity – Doing good for one another 
• Common good – Building a better world 

Information about the role: 

For further information, please see the attached job description. 

Salary: £16,686.00 per annum for 21 hours

Hours: 21 hours per week over 3 days

Location: Walsall with travel across Birmingham, Sandwell and Wolverhampton

Please note, this role is on a Fixed Term Contract for 1 year.

Benefits:

At Life we are passionate about providing our employees with a supportive and engaging environment. As well as ongoing development and training, we offer our:

• Generous holiday allowance, starting at 25 days per year, plus 8 Bank Holidays (pro rata for part time hours) 
• Birthday Leave (applicable after 1 years service)
• Extra annual leave for long term service
• Company Pension Scheme
• Signed member of the Menopause Workplace Pledge 

Safeguarding and Equality:

Life is committed to protecting all staff, volunteers and service users from harm of any kind. Life expects all staff and volunteers to share this commitment through our code of conduct.

We are committed to ensuring diversity and equality within our organisation by encouraging applications from all backgrounds.

All offers of employment will be subject to satisfactory references and appropriate screening checks. Life takes its obligation to protect the rights of children and vulnerable people very seriously; therefore, the successful candidate for this post will be also subject to extensive background checking, including an enhanced Disclosure and Barring Service check (DBS) which is paid for by the Charity.

Summary for full details and how to apply please visit our website with the link provided.

1. Working closely with the Head of Creative Engagement to deliver HOME’s year-round Creative Engagement offer for young people, schools and communities.

2. Lead multiple Creative Engagement film projects, be part of working groups, and collaborate with colleagues to ensure that the engagement programme links directly to and is part of HOME’s overall programme – as directed by the Head of Creative Engagement or CEO.

3. Lead the BFI Film Academy North, holding relationships with core partners and stakeholders. Implementing effective project management and embedding best practice to ensure set outcomes and outputs are delivered in a timely manner.  

4. Recruit, contract, liaise and supervise freelance artists, filmmakers and other creative practitioners engaged in the delivery of projects.

5. Effectively manage project budgets, regularly reporting to the Head of Creative Engagement.

6. With a high level of project administration, manage time and resources and implement effective administration processes in order to produce high-quality work.

7. Develop opportunities and shape pathways to careers for young people and communities. Supervise the BFI Intern and BFI Apprentice.

8. Maintain a working knowledge of and participate in regional and national engagement and film networks, to keep up to speed with developments in the industry.

9.  Work with the Marketing and Communications team to ensure work is effectively promoted. Regularly writing copy and providing content for social media and updating the website in order to raise the profile of HOME’s Creative Engagement work at a local and national level.

10. Work with HOME’s Development Team to identify and support fundraising and reporting when needed.

Are you looking for a new Challenge?

Do you have experience of working within drug services and with volunteers?

Do you have relevant experience? This might be alcohol or injecting drug use, viral hepatitis or other liver disease. Have you supported anyone who has?

We are looking for a passionate, skilled and self-motivated individual who likes to be part of a team but equally can work on their own. The post holder must have a desire to make a difference in promoting hepatitis C and liver health awareness & access to care among services and affected communities. 

This is an exciting opportunity to work within an existing team across the South East London area.

We may begin interviewing candidates before the closing date and reserve the right to close the vacancy early if a suitable candidate is appointed. 

Membership Officer (Temporary)
£15.93 per hour
4-week temporary assignment
Start: Start September 2026
Location: Hybrid working with 1 day per week on site in London Office and remainder worked from home
Hours: (35 hours) 9.00am to 5.00pm, Monday to Friday

Help deliver an outstanding membership experience!

We are looking for a proactive and customer-focused Membership Officer to join our Membership team for a four-week temporary assignment. This is an excellent opportunity for someone with strong administration and customer service skills to support a busy professional membership function during a period of increased activity.
You will play an important role in ensuring members and prospective members receive responsive, professional support while helping to maintain accurate records and support membership processes and communications.

What you'll be doing:

• Acting as a first point of contact for membership, subscription and registration enquiries.
• Providing professional support by email, telephone and other communication channels.
• Processing membership applications, transfers, upgrades and reinstatements.
• Supporting membership renewals, communications and engagement activities.
• Maintaining accurate records within the CRM system.
• Assisting with data cleansing and data quality improvement activities.
• Following up membership enquiries and leads generated through campaigns and events.
• Supporting reporting, subscription administration and general membership operations.
• Contributing to a positive experience for members and prospective members.

What we're looking for:

• Experience in an administrative, customer service, membership support or customer-facing role.
• Excellent written and verbal communication skills.
• Strong organisational skills and attention to detail.
• Experience using databases, CRM systems or similar business systems.
• Good working knowledge of Microsoft Outlook, Word and Excel.
• Ability to manage multiple priorities and meet deadlines.
• A professional, approachable and proactive attitude.
• Confidence handling sensitive and confidential information.
• Ability to work both independently and as part of a team.
• A genuine commitment to delivering excellent customer service.

Why join us?

This short-term opportunity offers the chance to make an immediate impact within a professional membership environment, supporting members and helping deliver high-quality services during a busy period. You'll work with a collaborative team and contribute to activities that directly support member engagement and operational success. Apply today!

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Governance Officer

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Governance Officer

Permanent

Hybrid working with 2 days per week based at our NHQ, in St John’s Lane

Salary: Up to £29,000

Closing Date: 10/09/2026

Our offer to you 

We pride ourselves in being a great place to work, providing a supportive culture with opportunities to grow and develop your career, achieve a healthy work life balance and to be recognised for the great work you do. You will receive: 

• Competitive salary and pension scheme
• 33 days holiday (inclusive of bank holidays) - increasing to 38 days over 5 years
• Hybrid, Flexible working
• Cycle to work scheme Electric Vehicle Scheme (subject to terms)
• Health and Wellbeing portal – access to financial, health and wellbeing support and an Employee Assistance Programme
• Discounts – you will have access to Blue Light and NHS Discounts as well as discounts on mobile phones, gym membership, cinema tickets, restaurants, holidays and shopping 

 About Us 

This is a fantastic opportunity to join a team of over 1,100 employees and over 20,000 volunteers, united by our goal of saving lives through essential first aid services, training and campaigning. As a charity with rich heritage and a long history of serving humanity, we are proud of our past and excited about creating a healthier, safer, more resilient future. 

St John Ambulance works at the heart of communities, supporting and enabling them to access and receive physical and mental health first aid. We do this through developing and providing effective community response and outreach services (e.g. Ambulance response) and using our longstanding expertise to empower people with vital clinical skills and the confidence to use them (e.g. our Volunteers and Community Advocates, and Young Responders programmes).

Job Summary 

The Governance Officer plays an important role in supporting the Company Secretary and Chancery Team at the heart of St John’s governance arrangements. The role provides high-quality governance and secretarial support to senior executives, trustees and Board Committees, helping to ensure effective administration and coordination across key governance activities.

You will also support the project management of Trustee recruitment and work closely with the Executive Assistant Team to coordinate meetings and related activities. This is a varied role that requires strong organisation, attention to detail and the ability to manage competing priorities in a fast-paced environment.

About You 

We are looking for a highly organised and proactive professional with experience in governance, administration, company secretarial, executive support, or a similar environment. You will be confident working with senior executives, trustees and external stakeholders, with excellent communication skills and a professional approach. The successful candidate will be able to manage multiple priorities and deadlines, handle sensitive information with discretion, and maintain a high level of accuracy and attention to detail. Adaptable and resilient, you will thrive in a fast-paced environment and build strong, trusted relationships while working collaboratively across teams.

About the Role 

In this role, you will:

·Provide governance and secretarial support to the Company Secretary, Executive Leadership Team, Board Committees and trustees.

·Coordinate meetings, agendas, papers, minutes, actions and other governance documentation.

·Support the project management and administration of Trustee recruitment activities.

·Work closely with the Executive Assistant Team to coordinate meetings and ensure effective administrative support.

·Build strong working relationships with senior colleagues, trustees and external partners.

·Manage planned and ad-hoc governance activities, adapting to changing priorities and deadlines.

·Handle confidential and sensitive information with a high level of discretion and professionalism.

·Contribute to wider organisational projects and initiatives that support the objectives and priorities of St John.

Please see the job description for more detail (this can be viewed on our website or once you click apply) 

If you are a current St John Ambulance employee, please apply here: Click here 

For all other candidates, or St John Ambulance volunteers wishing to apply: please apply below 

We reserve the right to close this vacancy early if we receive high volume of applications for the role. Therefore, if you are interested, please submit your application as early as possible. 

St John Ambulance are committed to increasing the diversity of our team and making sure we best reflect the diversity of the communities we serve.At St John, everyone is valued and supported to thrive, we have seven networks including The Armed Forces Network, The Disability & Accessibility Network, The Family & Carers Network, The Heritage & Ethnicity Equity Network, LGBTQIA + Equity, The Multifaith Network & The Women’s Network. We do nottolerate any form ofdiscriminationandengendera sense of belonging for all, by creating an environment of mutual respect, where we value unique differences and demonstrate authentic allyship.We believe passionately in equality, diversity and inclusion.

St John Ambulance is proud to be a signatory of the Armed Forces Covenant. We are committed to supporting current and former members of the Armed Forces, reservists, veterans, cadet force adult volunteers, and military families, ensuring they are treated fairly and are not disadvantaged in their recruitment or employment with us.

St John Ambulance is committed to safeguarding and we promote safe recruitment practice. Therefore, all successful applicants will undergo pre-employment checks, including DBS Clearance, as part of the onboarding process, if applicable to the nature of the role'. 

Please note: St John does not accept speculative CVs and will only review CVs sent in application for an advertised vacancy. 

We are looking for a policy adviser to work primarily in our resource stewardship theme to help deliver ambitious leadership for the environment. You will also have opportunities to work on projects in our Legislation & Governance unit.

Using your strong research and strong communication skills, you will contribute to work that shapes the future of circular economy policy and environmental legislation in the UK. Collaborating with colleagues across the organization, including in comms and politics, you will help identify compelling evidence, stories, and projects to drive better use of resources in the UK and will secure support for projects and policy proposals by building relationships with politicians and policymakers, environmental NGOs and community groups, business partners and other stakeholders.

This is a varied role that will also include project management to ensure effective delivery, including ensuring outputs and events are effectively planned and executed to deadline and to a high quality.

You will need to understand, or be willing to learn about, the political and environmental policy contexts we work in and the state of resources policy and wider environmental legislation in the UK.

Salary: £33,300

Contract type: Permanent
Hours: Full-time, 37.5 hours per week, with the opportunity for flexible working hours
Location: London/hybrid (minimum two days per week in the London office)
Reporting to: Head of Events & Engagement

HOW TO APPLY

Please submit an anonymised CV and covering letter (please remove any identifying details such as name, address, or photos) by midnight 25th August 

In your covering letter, please demonstrate your motivations for applying for the role, how the position aligns with your career plans, and the experience (professional, voluntary, or lived) that makes you a strong fit for the role in line with our values and the criteria outlined in the job description.

We encourage candidates to ensure their responses reflect their own skills, experiences, and personal voice. If AI tools are used, candidates should also explain how and why they used them.

INTERVIEW STAGES

The selection process will consist of three stages (dates will be confirmed with shortlisted candidates):

• First-round interview – w/c 7th September

• Second-round interview – w/c 14th September

Candidates will be asked to complete a short task related to the role. This will take no more than two hours to complete.

ABOUT THE ROLE

We are seeking a highly organised, proactive, and detail-oriented Events and Engagement Coordinator to provide excellent operational support to the Engagement Directorate to enable Mission 44 to build meaningful funder relationships and deliver impactful experiences. 

The role sits at the intersection of the donor experience, events and supporting the functionality of the wider, newly established Engagement Directorate. It will have two priorities: to provide administrative and operational support across the team, including to the Chief Engagement Officer, and support the Events and Engagement team to execute first-class events.

This role is ideal for someone looking to develop their career in a fast-paced, mission-driven environment. A successful candidate will enjoy bringing structure, organisation and effective processes to a busy team. They will have high attention to detail, a can-do attitude, and a rigorous approach to project and task management.

ROLES AND RESPONSIBILITIES

EVENTS COORDINATION (60%)

• In collaboration with colleagues support the planning and delivery of Mission 44's events, including fundraising and stewardship dinners, receptions and roundtable discussions, as well as trackside hospitality and donor experiences. 

• Manage invitations, RSVPs and attendee communications, acting as a first point of contact for events attendees, providing exceptional customer service. 

• Coordinate event logistics, including venue bookings, catering, accessibility requirements and wider production supplier management.

• Support the preparation of live event materials, briefing packs, attendee lists and run sheets.

• Support the wider Fundraising team with securing sponsorship, ticket sales, and securing auction items. This includes production of targeted collateral for outreach. 

• Work closely with the Fundraising Data and Operations Manager to ensure that events and donor data is updated accurately and in a timely manner to our CRM system (Virtuous). 

• Work closely with the Communications Team to ensure events materials are aligned with brand and messaging. 

• Provide on-the-day event support, including registration, stakeholder hosting and logistics management.

• Support the production of  post-event evaluation, feedback collection and reporting.

ENGAGEMENT TEAM OPERATIONS (40%)

• Coordinate internal team meetings, workshops and planning sessions.

• Schedule meetings and support diary coordination for internal team meetings, and select high-level funder meetings for the Chief Engagement Officer. 

• Prepare agendas, take minutes and track actions arising from meetings.

• Arrange domestic and international travel, accommodation and itineraries for team members and guests.

• Support budget tracking, purchase orders and expense administration.

• Maintain team trackers, project plans and operational documents on Monday. com 

• Act as a key point of contact for administrative and operational enquiries.

• Ensure data quality and compliance with organisational processes with the Fundraising Data and Operations Manager. 

ABOUT YOU: SKILLS AND EXPERIENCE

ESSENTIAL

• Experience supporting the planning, coordination and delivery of events, with a strong interest in developing a career in event management.

• Proven ability to manage multiple priorities and maintain a high standard of work in a fast-paced environment.

• Excellent attention to detail, with a commitment to delivering accurate, high-quality work and exceptional participant experiences.

• Experience drafting event communications and managing guest lists, registrations and attendee information accurately.

• Experience maintaining accurate records within CRM or database systems, including data entry, data cleansing and reporting.

• Strong communication and stakeholder management skills, with experience liaising with colleagues, suppliers, venue partners and external stakeholders to support successful event delivery. 

DESIRABLE 

• Proven experience supporting special events for HNWIs, corporate prospects and donors. 

• Basic skills using design tools such as Canva. 

• Project management qualification such as Agile, PRINCE2 or Scrum. 

• Experience of working with young people and embedding safeguarding policies in event delivery. 

• Experience of working within an international setting. 

• Experience of working within Formula 1, Motorsport, STEM or Education. 

PERSONAL QUALITIES: 

• Passionate about young people: You are deeply committed to Mission 44’s vision of supporting young people from underrepresented backgrounds to thrive in education and employment.

• Committed to excellence and delivery-focused: You’re skilled in managing multiple deadlines simultaneously, meeting these deadlines, and ensuring high-quality execution.

• Detail-driven: You enjoy being in the details, accurately tracking actions, performance indicators, and ensuring that branding is maintained to a high standard throughout your work. 

• A collaborator: You love working across portfolios and internal functions. You will work closely with all members of the engagement team to provide operational support.

• Proactive critical thinker: You find gaps in ways of working and create quick solutions before others even notice.

• Flexible, adaptable, resilient, and very calm under pressure: Mission 44 is a fast-moving start-up, and you thrive in that environment. You embrace change, adjust priorities on the fly, and pivot when needed - always maintaining focus, resilience, and a solutions-oriented mindset.

Context of role:
The Outreach Officer plays a key role in raising awareness of services, strengthening community
partnerships and supporting the delivery of high-quality bereavement support activities across the
region. The postholder will engage with local networks, coordinate events, and support volunteers while ensuring effective monitoring, reporting and continuous improvement.
This role sits initially within Shropshire, Worcestershire and Herefordshire, but will expand to support phase 3 of the expansion which will include the West Midlands, Warwickshire and
Staffordshire. 

Key responsibilities:
Support Service:
1. Event Coordination and Delivery
1.1: Coordinate and deliver regular community engagement activities, including; coffee mornings and
support events.
1.2: Organise and facilitate regular wellbeing and social activities, such as; walks or group sessions.
1.3: Represent the organisation at regional events, including supporting fundraising and CYP teams
when required.
1.4: Co-lead on bookings and coordination of Ty Uchaf, our respite house.
2. Awareness, Training and Engagement
2.1: Lead on regional awareness training delivery for non-emergency services and community-based
organisations.
2.2: Deliver additional 2wish training programmes as required, including Children & Young People
(CYP) and Bereavement in workplace support training.
2.3: Lead awareness and advocacy activities with local ‘support champions’, including professionals
within non-emergency services.
3. Partnership and Network Development
3.1: Actively engage with local bereavement networks through attendance at meetings, hosting
information stands and building strong professional relationships across the region.
3.2: Develop and maintain effective links with community partners to expand reach and awareness of
services.
4. Volunteer Support
4.1: Act as a key local contact for volunteers.
4.2: Support the recruitment, training and retention of volunteers in collaboration with the wider
team.
5. Administration, Monitoring and Reporting
5.1: Maintain and take ownership of relevant systems and spreadsheets, including those used for:
52: Event planning and delivery
5.3: Marketing and communications
5.4: Contact and engagement tracking
5.5: Professional and family engagement records
5.6: Accurately record interactions with stakeholders, including; families, professionals, champions
and referral partners.
5.7: Monitor and manage posts/content on Facebook family accounts.
6. Quality Assurance and Improvement
6.1: Support quality audits and contribute to continuous improvement processes.
6.2: Collect and review feedback from events and training sessions to inform future development.2.0 General:
1.1: To be responsible for organising own work agenda, time management and administration
1.2: To keep clear and up to date records on database of activities with families and any ensuing
action
1.3: To promote the on-going work and continued support that 2wish can offer
1.4: To work as part of a team providing support to suddenly bereaved families
1.5: To work alongside support team and maintain a seamless approach to service delivery
1.6: To maintain a high degree of confidentiality in accordance with the charity’s policies
1.7: To show respect and sensitivity for the cultural and religious beliefs of families
1.8: To undertake learning opportunities and seek them out for the team
1.9: To adhere to all company policies and procedures including Safeguarding, Confidentiality,
Health and Safety and Lone Working; and to be proactive in implementing new safe working
practices as appropriate
1.10: To attend weekend and evening community events in support of the charity as necessary
1.11: Participate as and when required in team meetings and one-to-one meetings, and
undertake, as appropriate, courses/training/other developmental activities, which is relevant to
the role
1.12: To contribute to the evaluation and monitoring processes to ensure effectiveness of
services and activities provided
1.13: Contribute on the social media platforms maintained by 2wish
It is the nature of the work that tasks and responsibilities are in many circumstances
unpredictable and varied. All employees are therefore expected to work in a flexible way and
tasks, which are not specifically covered in their job description may have to be undertaken.
This role is subject to a DBS check.

The Senior Youth Inclusion Officer is a key role within the Youth Inclusion team, helping to connect insights and champion young people’s voices throughout our work.

You will be one of two Senior Officers leading on the day-to-day delivery of the Future Voices Group (FVG) – our flagship youth engagement programme bringing together young people with lived experience of facing barriers to employment. 

This will involve working across the organisation to support teams to work with young people, in line with our strategy.

• You will ensure our youth ambassadors meaningfully and authentically shape our activity, in particular through our engagement and influencing of key audiences and decision-makers across the youth employment system.
• You will bring awareness of the youth employment policy landscape, alongside experience of supporting young people with lived expertise to influence policymaking, programme design or service improvement through youth voice approaches.
• This role requires availability for regular evening sessions and occasional weekend commitments.

We currently operate a hybrid model of two-days per week in the office and three-days from home.

Please download our recruitment pack for more information on this opportunity.

Due to receiving high volumes of interest in our opportunities, this vacancy may close earlier than the advertised deadline. To ensure your application is considered, please submit it as soon as possible.