Training jobs
Legacy Giving Manager
Job description and person specification
Imagine being told that you, or someone you love, is losing their sight. In that moment, two profound questions demand urgent answers:
· Can this be stopped?
· How will I live my life?
Currently, research into preventing and treating sight loss is chronically underfunded, receiving a mere 1.2% of publicly funded health research grants: people who are blind or vision impaired are three times more likely to experience loneliness and isolation than the general population.
We find and fund the brilliant minds and bright ideas that put change in sight. Our researchers are at the forefront, making breakthroughs and discoveries that will prevent, treat and cure eye disease. The partnerships we build and initiatives we support are changing life for blind and vision impaired people.
We are Fight for Sight: we won’t stop until we: Save Sight. Change Lives.
We have a clear ambition and have the support of well-respected and highly engaged ambassadors. We are now looking for experienced, committed, and creative individuals to join our dynamic team to help realise a new five-year growth strategy. If you want to be part of something impactful, we’d love to hear from you.
Legacy giving plays a vital role in ensuring lasting change for people living with sight loss. The Legacy Giving Manager will help deepen supporters’ connection to our mission to Save Sight. Change Lives.
Reporting to the Head of Supporter Development, you will lead the development and delivery of the legacy and in-memory giving strategy, delivering thoughtful, inspiring campaigns that celebrate the impact of legacy and in-memory giving. You’ll combine creative storytelling with data-driven insight to nurture meaningful supporter journeys, ensuring everyone who chooses to remember the charity in their will or in tribute to a loved one feels valued, respected, and part of something truly transformative.
Responsible to
Head of Supporter Development
Direct reports
None
Working hours and contract
This is a permanent full-time role (35 hours per week). We will consider part-time and flexible working arrangements.
Salary
£35,000-£40,000 (depending on experience)
Location
Hybrid working with two days per week in our Central London office.
How to Apply
Please submit your CV and a covering letter to our recruitment inbox with subject header – Legacy Giving Manager Application.
Your covering letter should include a supporting statement (max two pages) comprising:
- Why do you think you are an ideal candidate for the role?
- What applicable experience you’ll bring to the role?
- Why do you want to work for Fight for Sight?
- Where did you come across this role?
Closing date for applications: 9am, Wednesday 18 February 2026
Early applications are encouraged as we may need to close applications early if we reach a certain threshold.
Interview dates:
· Round 1: (via Teams) interviews on 26-27 February
· Round 2: (in-person) the following week (dates TBC)
Important note: All applicants must have the Right to Work in the UK. Unfortunately, we do not have a sponsoring license for non-UK employees which means that if you do not have a current, valid UK working permit, please do not apply, as we will not be able to consider your application.
Role Responsibilities
Strategy Development
- Develop and deliver an ambitious legacy and in-memory giving strategy and operational plan, driving sustainable income growth and achieving KPIs.
- Develop and implement associated objectives, workplans and KPIs to track progress.
- Work closely with stakeholders, to curate and implement compelling legacy marketing plans to promote awareness of gifts in wills and recruit new pledgers.
Management of Legacy Programme
- Responsible for ensuring legacy programme meets annual targets, with appropriate stretch targets in place.
- Work collaboratively across all Income streams, Communications and Impact to drive growth in the identification and cultivation of new legacy pledgers.
- Organise legacy events to support cultivation and stewardship of legacy givers.
- Work with Retail to embed legacy messaging in our charity shops and use in‑store activity to grow awareness and legacy leads.
- Provide exceptional stewardship of legacy pledgers individually and collectively, through the development and implementation of a legacy stewardship programme.
- Sensitively and expertly co-ordinate with the legacy administration function (which is outsourced), including regular communication with our professional legacy advisor, exploring and initiating stewardship and impact reporting activities.
- Collaborate on and personally take steps to maximise existing initiatives such as Gifts in Will month and identify new opportunities to market legacies and grow pledgers.
- Lead on developing and leading initiatives to improve awareness of legacies amongst charity staff, volunteers, charity shop customers and the Board.
- Collaborate with the Individual Giving Managers to identify and maximise legacy marketing opportunities through existing and new activities.
- Take personal and collective responsibility for ensuring legacy fundraising is conducted in a legal and ethical manner in line with Charity Commission guidance, and other regulators as appropriate.
- Advise and effectively manage legacy income targets and expenditure budgets, including reforecasting and target setting.
- Identify and develop strategic opportunities across fundraising, championing new initiatives and ways of working as necessary.
Person specification
ESSENTIAL
- Proven experience and knowledge of legacy giving, including channels for direct marketing to drive legacy giving.
- Experience of developing and producing legacy marketing and stewardship materials.
- Knowledge of key trends affecting legacy fundraising and able to apply insights to own work.
- Experience of using a fundraising database/CRM for effective analysis of legacy marketing campaigns and trend giving patterns.
- Strong understanding of donor stewardship and the motivations behind legacy giving.
- Strong organisational planning and project management skills.
- Proven skills and aptitudes to complete complicated procedures.
- Demonstrable analytical skills and highly numerate with experience of keeping and monitoring financial & budgeting reports.
- Ability to work on own initiative.
- Excellent communication, interpersonal, and negotiation skills.
- Attention to detail and excellent written skills including experience of writing and commenting on legacy marketing copy.
- Excellent understanding of delivering excellent supporter care.
DESIRABLE
- Experience of working with external suppliers to deliver successful direct marketing campaigns.
- Experience of linking legacies marketing with charity shop audiences.
- Understanding data protection, GDPR, and ethical fundraising standards.
Personal qualities
- An understanding of and commitment to blind and partially sighted people.
- A passion for fundraising and wanting to make a difference. Someone who is keen to succeed and keen to demonstrate their abilities.
- Highly organised with the ability to juggle several deadlines at the same time.
- Positive, confident and enthusiastic.
- The ability to use initiative, common sense and solve problems.
- Self-motivated, team worker with ability to work autonomously as required.
- Willingness to work flexibly where required.
- Approachable, creative, ‘can-do’ attitude.
Flexibility
The role description is a general outline of duties and responsibilities and may be amended as we grow. The post holder may be required to undertake other duties as may be reasonably required from time to time.
Application & Interview process
See above (page 2) for How to Apply. Please note that we value the authenticity and individuality of our applicants and believe that your CV and cover letter should reflect your unique skills, experiences, and personality.
Interview process
· Round 1: Successfully shortlisted applicants will be invited for a 1st round interview online via MS Teams – comprising a standard competency-based interview question format.
· Round 2: Those shortlisted for the 2nd round stage, will be invited for an in-person interview the following week – which will include a presentation, with further instructions provided prior to the interview. Candidates will be asked to present to the panel at the start of the 2nd round interview.
Employee benefits
We value our staff and volunteers and want to make sure that they are supported in their work. Other benefits we also offer are:
· A great team and a supportive culture
· Employer pension contributions matching up to 10%, and death in service cover
· Generous parental leave
· Flexible/hybrid working options
· Apprenticeships scheme, study leave and financial support for training & development
· Cycle to work scheme, eye test vouchers, and a staff loan scheme, access to an Employee Assistance Program
· An active Social Committee and staff events
Accessibility
We believe in fostering an inclusive environment where all individuals, regardless of their abilities or circumstances, feel supported and valued. If you have any accessibility requirements or specific needs that you would like us to accommodate during the application process, please let us know. If you are unfamiliar with MS Teams and would like to familiarise yourself with the platform before the interview, we are more than happy to arrange a tech run-through to ensure your comfort and confidence.
Equal opportunities, diversity & inclusion
Don’t meet every single requirement? At Fight for Sight we are dedicated to building a diverse and inclusive workforce, so if you’re excited about this role but your past experience doesn’t align perfectly with every item in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles that we have.
We have an inclusive and accessible recruitment process, including any adjustments required to support people from diverse community groups.
The client requests no contact from agencies or media sales.
Location: Vauxhall, London (Hybrid – 3 days in the office, based in our modern workspace in Kennington Park)
Hours: 9am – 5pm, Monday to Friday (some flexibility available)
This role offers a rare chance to work across teams - grants development, fundraising and marketing along with the finance and operations team to support the delivery of our work, and gives you broad organisational exposure and multiple career pathways.
You will enjoy:
ü Real variety
No two days look the same – you could be supporting finance processes, coordinating interviews, preparing documents, greeting visitors, or helping with office logistics.
ü Genuine development
You will gain hands-on experience in:
· Charity finance
· HR Administration
· Operational systems and processes
· Office and organisational support
ü Friendly team environment
You’ll be joining a supportive team who care about the mission and about each other. We work collaboratively, share ideas, and help one another succeed.
ü A meaningful purpose
You work will directly support programmes that improve the lives of children and young people experiencing significant hardship.
About Buttle UK
Buttle UK exists to make a real difference to the lives of children and young people who are facing crisis, hardship and lack of opportunity. We provided targeted grants and practical support through our Chances for Children grants and a network of partners.
We are a value-led organisation, and we’re building a culture where colleagues feel listened to, trusted and supported.
About the Role:
This is an ideal role for someone who enjoys being at the heart of an organisation and likes supporting a busy, friendly team, working across teams – grants development, fundraising and marketing alongside the finance and operations team. We are looking for someone with good experience of working in a growing organisation who is able to build good working relationships with colleagues and manage multiple priorities.
Knowledge of basic financial principles and previous experience of working within finance and administrative roles is essential. As well as good communication skills both verbal and written, the candidate will be flexible in the way they work and take the initiative when needed. They will also demonstrate a willingness to learn and an interest in the UK voluntary sector.
This role will be a key part of the finance and operations team and contribute to the team’s objectives.
What will you be doing?
1. Grants and Finance Support:
· To support the Finance and Grants teams by liaising with suppliers of items for grants, checking invoices and records, issuing purchase orders and placing orders
· Providing first level support with the grants database system.
· Support with invoice entry and payment reconciliation on the grants system.
· Manage the organisation’s petty cash and reconciliation
· Support with processing invoices for payment
· Scanning, filing and logging account documents
· Checking and updating ledger balances using the computerised accounting systems
2. HR Support:
· Support the HR Manager with recruitment and onboarding processes, and other key HR activities, including:
· Assist the teams with recruitment administrative tasks including posting job adverts on relevant job boards; arranging interviews; responding to job applicants; issuing reference requests; filing of recruitment records.
· Provide support with induction process and induction schedules for new joiners.
· Perform data entry and update records and databases for personnel in the HR Information system.
· Update organisation charts and other key documents and handle confidential information professionally.
3. Reception and Enquiries:
· Welcome visitors at Buttle UK and be the first point of contact for phone calls and visitors, signposting callers and enquiries when Buttle UK cannot assist
· Take responsibility for the out-of-hours voicemail facility and respond to all messages on a timely basis.
· Manage company correspondence including phone calls, emails, letters and packages in accordance with Buttle UK procedures, and distribute to relevant staff.
4. General Administration for the Buttle Office
· Organise set up of meeting rooms ahead of key meetings
· Make travel arrangements and hotel bookings for staff where necessary
· Ad-hoc admin tasks as directed by the Senior Management Team
· Track office stationery levels, including printer requirements and equipment for home-based staff, re-ordering, when required, and maintain relationships with stationery suppliers.
· Oversee day-to-day office functions to ensure the office runs smoothly and efficiently.
· Maintain and organise office files, both physical and digital.
· Support the organisation during office events including staff meetings, team building activities and corporate functions.
This role is perfect if you enjoy a mixture of people-focused and systems-focused tasks. Every day is different – you will receive training and support to succeed in your role.
What We’re Looking For:
We’re looking for someone who is:
· Organised and reliable
· Friendly and people-oriented
· Comfortable with numbers and systems
· Happy working with multiple teams
· Proactive and keen to learn
· Calm under pressure and able to prioritise
Person Specification
Essential
· At least one year working in an administrative and/or finance role
· General book-keeping and accounting experience - AAT entry level certification desired
· Experience of using databases and spreadsheets
· Experience of providing support to several teams, ability to multi-task and prioritise.
· Experience of dealing with people from a wide range of backgrounds, both on the phone and in person
· Good organisational skills and attention to detail
· Proven IT skills, including Google Suite and Microsoft office
· Strong communication skills
· Willingness to learn new systems (finance, HR, grants)
· A positive, proactive and helpful approach
· Ability to maintain confidentiality
Desirable
· Experience in an admin, finance, HR or customer-facing role
· Experience of using databases
· An interest in learning and development and interest in working within the charity sector
Attitude
· A self-starter with energy and drive, who is willing to respond to what needs doing and to take responsibility for their work
· Efficient, adaptable and proactive approach to working.
· A commitment to promote the best interests of children and young people. Empathetic and non-judgmental towards the needs of children and families living in poverty.
What We Offer
· Hybrid working (c.3 days in the office)
· Strong commitment to staff development
· Cycle to Work Scheme
· Generous 25 days annual leave + Christmas closure + bank holidays
· Employer pension contribution
· Employee assistance programme for staff wellbeing and support
· Life assurance scheme
· Free eye tests and payment of up to £100 for glasses if required
· Enhanced maternity/paternity and sick pay
· Opportunities for career progression in Finance, HR or Operations
Interviews: Monday 9th & Thursday 12th March 2026
Please note that we may close the advert for this role early if we receive applications from suitable candidates. We hope you will apply as early as possible if you are interested in the role.
Our vision
Better nature for all. A future where everyone can experience, enjoy, protect and restore the natural world.
How is Finance a part of this vision
- Every pound invested in TCV delivers at least ten pounds in social, environmental and health benefits.
- Green social prescribing returns two pounds and forty two pence for every pound invested.
The central finance team works in partnership with TCV departments providing impact driven and robust monitoring and reporting. As a charity we ensure we are sustainable and efficient with strong governance and financial resilience.
The role
This is an exciting new role to work closely with the Finance Director and finance team. We are looking for a finance manager who can provide robust financial controls and reporting to help ensure we maximise our impact and make every penny count.
You will
- Lead on the preparation of monthly management accounts.
- Ensure compliance with controls and charity finance regulations.
- Ensure accuracy and timely reconciliations, forecasts, restricted funds analysis and budgets.
- Assist with the annual audits and statutory accounts preparation.
- Prepare VAT and Gift aid claims.
- Support teams with grant reporting.
A key part of this role will be building strong relationships and engaging with budget holders to guide them through financial principles and controls and create impactful reporting solutions.
About you
We are looking for someone who will bring:
- A recognised finance qualification (ACA, ACCA, CIMA, or equivalent) or relevant experience.
- Experience managing charity or non-profit finances.
- Strong financial analysis and reporting skills.
- Excellent communication and influencing ability, you can explain numbers in plain English.
- A genuine passion for making a difference through your work.
Why Join Us?
- Work for a cause that matters, every pound helps change lives.
- Join a supportive, ambitious, and friendly team.
- Enjoy flexible hybrid working and a culture that values balance and wellbeing.
- Opportunities for professional growth and development.
Hybrid working with at least 2 days a week in Doncaster - Gresley House.
Hours negotiable: 28 - 35 hours per week.
To fulfil the role, you must be resident in the UK and have the right to work in the UK.
Connecting people and green spaces to deliver lasting outcomes for both.

The client requests no contact from agencies or media sales.
Job Title: Refuge Worker x2
Location: Derby City (on-site)
Salary: £25,857.12 per annum
Contract type: Full Time, Permanent
Hours: 37.5 hours
We want kind and empathic people to work at Refuge, who believe in equality, diversity, and inclusion, are experts in their area of knowledge, want to make a positive difference and improve the lives of the women and children we support.
The post holder will provide high quality support and safety planning to women and children in crisis. This includes enabling women to access housing, welfare, benefits and legal advice. A key requirement is to provide personal welfare support and to ensure that women are provided with a safe, supportive and welcoming environment in accordance with Refuge’s philosophical principles.
This is a rewarding role where your work has a direct impact every day. In return, we offer a supportive team environment, opportunities for training and development, and the chance to be part of a cause that truly matters.
For further information about this role, please view our job information pack.
This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
As part of this role, you will be required to participate in an out-of-hours on call Rota.
Closing Date: 09:00am 30 January 2026
Iterview Dates: 9 and 10 February 2026
The client requests no contact from agencies or media sales.
Main purpose of job: To provide emotional and practical support and information to victims and survivors of sexual violence who have reported to the police, or are considering reporting to the police.
Location: Hybrid: working from home, with regular attendance at CARA premises in Colchester and regular travel across mid and north Essex.
Preferred start date: ASAP (subject to enhanced DBS Check and satisfactory references)
Salary: £32,151 - £34,020 (pro rata).
Contract: This is a permanent contract.
Hours: 28 - 35 hours per week.
Holiday: 25 days per year pro-rata, plus additional gift days at Christmas.
To apply: Please complete the application form, which can be downloaded from our website, explaining how your skills and experience relate to the person specification.
Application deadline: 9am, Monday 2nd February 2026.
Interviews: Wednesday 11th February 2026.
This post is restricted to women applicants under the Equality Act 2010, Schedule 9, Part 1.
Job Description
Independent Sexual Violence Advisers (ISVAs) provide emotional and practical support and information to victims and survivors of sexual violence who have reported to the police, or are considering reporting to the police.
The role of an ISVA is to support victims and survivors by:
·Ensuring their voice is heard.
·Helping them make the choices that feel right for them.
·Accompanying them to important appointments and to court.
·Supporting them with their next steps after the legal process is over, regardless of the outcome of the case.
If victims and survivors are considering reporting to the police, ISVAs can also help them by:
·Providing impartial information to enable them to make an informed decision.
·Offering an overview of police processes and what to expect if they do decide to report.
·Supporting them in their next steps.
CARA provides an ISVA service to adults, young people and children who have been victims of sexual violence from across mid and North Essex, and Uttlesford.
Most ISVA clients are referred to CARA through the Police or the Sexual Assault Referral Centre (SARC). Clients can also refer themselves.
Duties and Responsibilities
For all clients
· To liaise with CARA’s Information and Referrals Coordinator and First Contact Navigators in supporting new referrals to the ISVA service.
· To undertake risk assessment and support needs analysis with clients.
· To develop individual service plans to address risks/support needs of clients.
· To help clients access services to which they are entitled, e.g. through setting up fast-track referral systems to sexual health follow-up services, making referrals to mental health services, assisting with return to work/absence from work arrangements.
· To provide face-to-face and telephone support (non-therapeutic) to clients and their supporters where appropriate.
· To help clients to develop their own support network.
· To explain criminal, legal and if relevant, civil remedies to clients.
· To provide information in relation to the Criminal Injuries Compensation Scheme.
· Where relevant and with client’s consent, to keep other agencies informed about important changes in client’s situation.
· To consider safeguarding issues and follow CARA’s safeguarding policy and procedures.
If a client reports to the Police
· To support the client throughout their time in the criminal justice system, explaining the procedures and their role and rights within it.
· Subject to local arrangements and their wishes, to support the client at every step; from the provision of their witness statement through to a trial.
· To liaise with the police and CPS on behalf of the client. To keep them informed about the progress of their case on behalf of the police in line with the requirements of the Victims Code of Practice.
· To participate in case conferences with the police and CPS.
· To understand and support the need for some clients to access special measures.
General
· To manage a caseload of around 50 clients (pro rata), including adults, young people and children.
· To travel to client meetings in a variety of settings, including outreach premises and clients’ homes.
· To maintain and monitor records, using a purpose-built online database.
· To follow procedures and protocols so that the safety of the client is kept central to any process.
· To note and feedback to other agencies any difficulties clients are having accessing their service.
· To contribute to the development of service policies, protocols, guidelines and strategies within areas of practice as necessary.
· To develop and maintain effective communication systems with key partners including the police, CPS, HMCTS, social services, education, primary care trust (mental and sexual health), Victim Support, Witness Service, CAFCASS and voluntary sector organisations.
·To participate in team meetings, supervision, training and development.
·To participate in co-location working within Colchester and Chelmsford police stations.
· To provide specialist advice to other workers and agencies, including participation in the delivery of training sessions.
· To have a clear understanding of the myths surrounding sexual violence, and the trauma and long-term mental health effects it creates, including self-harm, suicidal feelings and suicide attempts.
· To be aware of resources available regarding interpreters, signers etc.
· To attend regular team meetings and to work with colleagues to further the objectives of CARA.
· To adhere in full to all CARA’s organisational policies and procedures, including safeguarding.
· To report to the ISVA Manager, Head of Operations, CEO and Trustees as required, including the production of written reports.
· To be administratively self-servicing.
· To undertake any other related activities as required by the ISVA Manager, Head of Operations, CEO or Board of Trustees.
About CARA
CARA (Centre for Action on Rape and Abuse) works with victims and survivors of sexual violence and child sexual abuse, providing independent, specialist support and promoting and representing their rights and needs.
CARA is a registered charity working with adults of all genders, young people and children from across mid and north Essex. We have a head office in Colchester and outreach premises in Braintree, Chelmsford, Clacton-on-Sea, Great Dunmow and Harwich. We also provide remote services.
CARA seeks to be an inclusive organisation that actively encourages, supports and values diversity amongst both our service-users and our workers. We wish to create a culture in which discrimination, in all its forms, is recognised and addressed.
You can read more about CARA’s commitment to diversity and inclusion on our website. We encourage and welcome applications from candidates from diverse backgrounds.
About Synergy East
CARA is part of Synergy East. We work closely with SERICC Rape and Sexual Abuse Specialist Service and Southend-on-Sea Rape Crisis (SOS Rape Crisis) to deliver the contract for the Office for the Police, Fire and Crime Commissioner for Essex for services for victims and survivors of sexual violence and child sexual abuse across Essex.
The client requests no contact from agencies or media sales.
Contract: Permanent
Hours: 28
Location: London/Hybrid
Starting salary: £28,582 - £34,023 pro rata per annum inclusive of London Weighting (£35,725 - £42,529)
Closing date: 11 February 2026
Expected date of interviews: Week Commencing 16 February 2026
Job ref: VA 774
Freedom from Torture is the Winner of the Overall Award for Excellence and the top prize for Campaigns and Advocacy at the 2023 Charity Awards.
We have an exciting opportunity for a Data Selections Analyst
Would you like to join our award-winning organisation?
About the role
This Data Selections Analyst role sits within the Supporter Fundraising and Engagement team in the Fundraising and Communications Directorate. The post holder will manage day to day processes with the directorate’s databases, maintaining them, supporting users, building campaign data, ensuring compliance and developing it according to the organisational need. The role will play a key part in helping us to achieve our strategy and enables the team to effectively deliver their fundraising and engagement objectives, whilst ensuring data compliance.
About you
In return, we offer a competitive package, with a generous 30-day annual leave entitlement, and 6% employer pension contribution (minimum 1% employee contribution).
Freedom from Torture is committed to showing the salary for all advertised roles and not negotiating salaries for roles, in light of evidence that this contributes to structural inequality.
Our policy is that all appointments will be at the start of the salary range but successful candidates will have the opportunity to move up the scale over time. The progression up the salary range is reviewed on an annual basis and subject to affordability. For this role, the salary range is £28,582 - £34,023 pro rata per annum inclusive of London Weighting (£35,725 - £42,529)
To view the Job Description and Person Specification, please kindly see the attachment.
Please note a CV and a cover letter addressing the job description and person specification of the role are mandatory to be considered for the position.
Freedom from Torture is dedicated to healing and protecting people who have survived torture. We provide therapies to improve physical and mental health, we medically document torture, and we provide legal and welfare help. We expose torture globally, we fight to hold torturing states to account and we campaign for fairer treatment of torture survivors in the UK.
We campaign for national and global change, using evidence from our services and survivor voices to protect and promote survivors' rights and hold torturing states to account. We are proud to play a significant role in the global anti-torture movement. Survivors, active and empowered, are at the centre of all of our work.
Freedom from Torture is committed to its responsibilities under safeguarding, and expects all staff and volunteers to share this commitment. This post is subject to a satisfactory standard/enhanced DBS/PVG disclosure, as well as a need for full employment history and up to date employment references.
If enhanced DBS/PVG include
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.)
Freedom from Torture is an equal opportunity employer. People with lived experience of torture or asylum, from Black, Asian and minority ethnic backgrounds, LGBTQIA+ individuals and people with disabilities are strongly encouraged to apply.
We reserve the right to close the vacancy early if we receive a high volume of applications.
No agencies please.
Senior Groups Coordinator
£32,440 gross per annum, 35.5 hours per week
The role
This role is part of the Student Activities department working collectively with colleagues delivering the Guild’s student groups, societies, activities and volunteering work as part the Engagement Directorate.
The Senior Student Groups Coordinator will supervise, develop and support staff to deliver the Student Activities departmental plan. Acting as a role model for the required standard of values, behaviour and performance, they will help to create an inclusive and engaging environment for all.
This role will supervise the Guild’s activity supporting students to participate in the student-led activities and activities to maximise their enjoyment, potential and sense of community.
This role will ensure the effective administration, training and support for events/initiatives and support for activities to plan for the year, attract members and deliver their activities.
Success in the role will require a highly student and customer focused approach together with an emphasis on teamwork. The role involves collaboration with internal and external stakeholders, acting as a positive ambassador for the Guild and facilitating under-represented activities to find a comfortable place here.
The Benefits
We offer great benefits including:
· 5 days close down during Christmas, and 2 during Easter each year, in additional to bank holidays and 21 days annual leave, rising to 26 days after 5 years’ service (meaning you will not work during Christmas, New Year or Easter).
· Full sick pay from the moment you start working for us.
· A comprehensive suite of basic training for all employees which includes Equality & Diversity, Mental Health Awareness and Data Protection
· Discounted membership rates at University of Birmingham Sport & Fitness
· The opportunity for new staff to join the NEST pension scheme. The Guild contributes a matched payment of between 4-6% of your salary
· A range of wellbeing benefits
We are a Times 100 / Best Companies To Work For employer and in our most recent staff survey (June 2022) 89% of our staff said they are proud to work for this organisation.
The Guild of Students is committed to equality, diversity and inclusion and welcomes applications from all members of the community.
Closing date for applications: Thursday 12th February 2026, 9am.
Please note interviews are provisionally expected to take place w/c 23rd February 2026
Manager, Home-Start Guildford
Salary: £42,000 – £47,000 FTE pro rata, dependent on experience
Hours: 4 to 5 days per week
Contact: Permanent
Location: Astolat, Coniers Way, Guildford, Surrey. Some home-based working is possible, however you will need to be in the office with staff and attending external meetings regularly throughout the week
Home-Start Guildford is a local, independent charity supporting families with at least one child under the age of five. Through our team of trained volunteers and staff, we offer emotional and practical support to help parents build confidence, strengthen family relationships, and give their young children the best possible start in life.
We are now seeking an experienced, inspiring and values-led Manager to lead the organisation through its next phase of development.
About the role
As Manager, you will provide overall leadership and direction for Home-Start Guildford, ensuring our services remain high-quality, safe and impactful for local families. You will work closely with our Board of Trustees, lead and support a dedicated staff team, and oversee the recruitment and development of volunteers.
You will also play a key role in our funding strategy, strengthening partnerships, building community relationships, and representing the charity locally.
This is a pivotal position for someone who is passionate about early childhood, understands the challenges faced by families, and thrives in a varied and rewarding leadership role.
We’re looking for someone with:
- Proven experience in a management or leadership role, ideally in the voluntary or community sector
- Strong people management skills, including supporting staff and volunteers
- Experience of fundraising, grant applications or income generation
- A solid understanding of safeguarding and working with vulnerable families
- Excellent communication and relationship building abilities
- Strong organisational and financial oversight skills
- A commitment to the values and ethos of Home-Start
- A clean driver’s licence and access to a car
(Desirable: knowledge of the local Guildford voluntary sector, experience working with families with young children, or experience reporting to a Board.)
What we offer:
Home-Start Guildford is a supportive, family friendly employer. We offer:
- Flexible working (within service need)
- Generous annual leave
- Pension contribution
- Free parking
- Ongoing training and professional development
- The opportunity to lead a well-respected local charity making a meaningful difference to families’ lives
Schedule and Interview Process
Closing date: Midday, Friday 13 February 2026
Shortlisting: Candidates notified by end of day, Tuesday 17 February 2026
Interviews (in person at the Home-Start Guildford offices):
- Part One – Staff Engagement Exercise: Tuesday 24 February 2026 (presentation)
- Part Two – Formal Interview: Friday 27 February 2026 (panel interview & presentation)
Interested?
If you would like to apply and find out more about this position, please click the apply button to be directed to our website.
Home-Start Guildford is committed to safeguarding and to equality, diversity and inclusion.
This post requires an Enhanced DBS check with Child Workforce barred list information. Employment is subject to satisfactory references and DBS. We will only discuss or request criminal record details once a conditional offer has been made, in line with Home-Start’s Safer Recruitment Policy.
No agencies please.
Job Title: Children’s Rights Manager/Advocate
Contract Type: Permanent, Part Time
Hours:21 hours per week
Salary: £17,895(FTE£29,825) per annum
Location: This is primarily a home-based role, with travel to secure children’s homes and other service sites across the Midlands, Northeast, and Upper South East/South West. The role would suit someone located centrally, such as in the West Midlands (Birmingham area), to maintain reasonable and roughly equal travel distances between sites.
About Coram
Coram is committed to improving the lives of the children and young people. We support children and young people from birth to independence, creating a change that lasts a lifetime.
Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.
About Coram Voice
Coram Voice is a leading national children’s charity committed to championing the rights of children and young people. Since 1975, we’ve worked to ensure that children in care, care leavers, and others who rely on state support are heard, valued, and empowered.
Our vision is a society where children and young people are treated with dignity and respect, free from inequality and discrimination. We strive to ensure their voices are at the heart of decisions that impact their lives.
About the role
We are looking for an experienced Children’s Rights Manager to join Coram Voice. In this pivotal role, you will lead a team of visiting advocates whose work ensures that children in care or in need have a voice about their care and treatment within their settings.
The role also includes overseeing the commissioning of advocacy services, ensuring that all services meet required standards, deliver high-quality outcomes, and respond to the needs of children and young people, safeguarding their best interests.
We are seeking a proactive, resilient, and experienced leader who can provide guidance, and professional development to the visiting advocacy team, ensuring services are delivered in line with national advocacy standards and frameworks.
What you will receive
Coram Voice reward and recognise the valuable contributions our staff make to the organisation and offer an attractive benefits package to do so. Coram Voice benefits package includes a competitive salary, a matched pension scheme up to 5% of salary, generous leave entitlements of up to 28 days’ annual leave plus an additional 3 days paid leave between Christmas and New Year and a suite of family friendly policies, which promote employee wellbeing.
We are seeking candidates who are committed to our objectives for children and young people and equally committed to the organisation and the development of our services.
Recruitment process
Our Service Managers will undertake Shortlisting. Successful candidates will be invited for interview. The interview process comprises of a written exercise and a panel interview. Successful candidates will have a further one to one interview in accordance within Warner recommendations. Internal candidates will need to notify HR of their interest in the post and they will provide further information on the internal application process.
Returning your application
- We cannot accept general CVs.
- When completing your application form, you need to address each point of the person specification and demonstrate how you meet it.
- Applications must be fully completed.
- If you are a current Coram Voice employee you may submit a supporting statement only addressing the person specification requirements for the post.
Closing Date: Monday 09th February 2026 at 5pm
Interview Date: Friday 20th February 2026
General consideration for applications
- DBS checks: all posts are subject to an enhanced Disclosure and Barring check.
- Training: All successful candidates are required to complete our compulsory training programme which includes training in Advocacy (Being a Voice) Safeguarding and Diversity
- Conflict of interest: the independence of the service is important to Coram Voice. Prospective applicants need to raise any other potential conflicts of interest when initially contacting Coram Voice about this post.
Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from global majority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.
If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.
We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.
Registered Charity No. 312278.
We are a leading children’s rights organisation. We champion the rights of children and get young voices heard in decisions that matter to them.
The client requests no contact from agencies or media sales.
About us
The Francis Crick Institute is Europe’s largest biomedical research institute under one roof. Our world-class scientists and staff collaborate on vital research to help prevent, diagnose and treat illnesses such as cancer, heart disease, infectious diseases and neurodegenerative conditions.
The Crick is a place for collaboration, innovation and exploration across many disciplines. A space where the brightest minds can pursue big and bold ideas and discover answers to crucial scientific questions. We support them in a dynamic environment which fosters excellence with state-of-the-art infrastructure, cutting-edge facilities, and a creative and curious culture. We’ve removed traditional boundaries of departments, divisions and disciplines and instead have an open approach that supports every researcher. This gives us the freedom to take risks and carry out high-quality, pioneering research. Creating a space for discovery without boundaries helps us to turn our science into benefits for human health and the economy.
About the role
Since Crick’s inception in 2015, its external funding portfolio has steadily grown and diversified with funding now received from a broad range of national and international funding bodies, each with their own regulations, policies and conditions.
As Senior Manager – Post-Award Grant Compliance, you’ll play a pivotal role in ensuring the Crick’s continued adherence to funder terms and conditions. You’ll lead the development and implementation of robust post-award grant processes, working across internal teams to provide expert guidance on compliance and regulatory requirements. Acting as the primary point of contact for external funding bodies, you’ll maintain a deep understanding of funder policies and ensure that grants and contracts are managed accordingly. As an experienced post-award professional, you will have familiarity with business-as-usual research finance practices including project reconciliation using general ledger reports, funder invoicing, journal posting, budgeting, income recognition and other month-end processes.
As a senior member of the Finance and Grants team, you’ll also provide leadership support by deputising for the Post-Award Team Lead when required, a responsibility that could lead to future opportunities for line management. Drawing on your experience within a higher education or research-intensive environment, you will have extensive experience of post award management along with clear evidence of adding value and improving processes in previous roles. This is a high-impact role that offers the opportunity to influence best practice across the organisation so you will need to be a strong leader who is confidence in the training and development of others striving for best practice. Previous experience in the development and implementation of systems would be highly desirable.
What you will be doing
As a Senior Manager – Post-Award Grant Compliance at the Crick, you will:
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Provide specialist expertise in matters pertaining to grant compliance and ensure that grant funded research at the Crick is compliant.
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Develop and refine robust business processes and IT system controls
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Be responsible for the development and improvement of post-award procedures, SOPs and systems to enable efficient and effective grant support.
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Be responsible for the effective communication to and training of post-award grants team members in all areas of grants management best practice.
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Proactively identify compliance risks throughout the current portfolio and advise scientific and operational colleagues on necessary actions.
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Lead on the team’s response to internal, external and funder audit requirements,
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Develop, draft, maintain and disseminate funder specific guidance documentation
Please see job description here
About you
You will have:
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Extensive post-award grant experience, including management of grant finances, and internal / external reporting*
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Extensive knowledge of key grant funder terms and conditions, particularly those related to UKRI, UK charity and European Commission funding.*
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Understand how to keep up-to-date with funders’ evolving regulations, policies and general good practices governing the administration of grants.*
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Comprehensive understanding of post-award grants management processes and best practice
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Ability to analyse complex data, draw conclusions and produce reliable and accurate reports
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Previous experience working in a scientific environment/Higher Education Institute liaising and working effectively with a range of disciplines and levels of seniority*
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Proficiency in the use of IT systems to support and enhance a grants management role
*Minimum Criteria
The Francis Crick Institute is an independent charity, established to be a UK flagship for discovery research in biomedicine.



The client requests no contact from agencies or media sales.
We are delighted to be supporting a leading London-based university in their search for an Education Technology Manager to join their team. This is a full-time role, offered on a temporary basis running to the end of March 2026, with a hybrid working schedule of 2-days per week onsite in Central London.
This is a fantastic opportunity for someone with strong technical expertise and a passion for enhancing learning through innovative digital solutions.
Key Responsibilities for this role include:
- Managing the annual course rollout on Canvas and ensuring compliance with programme standards.
- Providing technical support, training, and guidance to faculty, staff, and students on the effective use of educational technologies.
- Supporting attendance monitoring systems and producing reports for stakeholders.
- Collaborating with academic and professional services teams to deliver high-quality learning experiences.
- Leading and contributing to EdTech projects, process improvements, and digital transformation initiatives.
- Monitoring trends in educational technology and recommending new tools and features.
To be considered for this position, you will have:
- Experience working in Higher Education and managing VLE/LMS platforms (e.g., Canvas, Blackboard, Moodle).
- Strong technical skills, including familiarity with HTML, CSS, and JavaScript.
- Excellent organisational and stakeholder engagement skills.
- Proven ability to manage projects and deliver to tight deadlines.
- A collaborative approach and confidence in training and supporting diverse user groups.
If you're a proactive and detail-oriented professional looking to make an impact in a world-class academic environment, we'd love to hear from you.
Please apply below and submit your CV in Word format.
As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.
Contract:Permanent, full time (40 hours p/week on a rolling rota)
Salary:£59,850 - £68,229 per annum
Location:Grimsby animal hospital, DN32 7SH
Closing date:Sunday 1st February 2026
Interview date:Interviews will be arranged as applications are received
Are you a Senior Veterinary Surgeon looking for a change of pace? Or maybe you are a Veterinary Surgeon and are looking for the opportunity to develop your management and leadership skills?
More about the role
Blue Cross hospitals provide veterinary treatment for animals belonging to those people whose financial circumstances do not allow them to afford private veterinary care. Our Grimsby Hospital provides a high-quality working environment with extensive onsite facilities with dedicated theatre space including a dental suite with dental x-ray, a lovely Mindray Vetus 50 ultrasound, and endoscopy. We are a busy hospital providing 24/7 care, 365 days a year, providing all emergency care in house.
We’re looking for a vet with a warm, caring approach to both animals and their owners who can communicate clearly and kindly with colleagues and clients alike. You’ll help lead and support our veterinary team through recruitment, regular 1:1s and performance reviews. As a Senior Vet, you’ll keep an eye on team capacity, help manage diaries so everyone’s time is used well and be a steady, supportive presence during times of change.
Your role will include participation in our weekend rota with time worked compensated with lieu. We have a dedicated Night Vet team so there are no planned night duties.
You’ll be joining a warm, collaborative team that values your ideas and input. We’ll support you with the flexibility you need for a healthy work–life balance, along with plenty of opportunities to learn, grow and thrive.
For Veterinary Surgeons joining us at our Grimsby Animal Hospital, we offer a one-off £2,500 Recruitment & Retention Allowance, £1,250 included in the first, monthly salary payment and £1,250 on successful completion of probation.
If you need visa sponsorship to work in the UK, please don’t hesitate to apply— we’re happy to explore sponsorship for the right person.
About you
We’d love to find someone who’s proactive, positive and easy to talk to. Strong organisational skills, friendly communication and the ability to balance multiple priorities while staying calm are all important qualities in our ideal Senior Veterinary Surgeon.
Knowledge, skills, and experience:
- Veterinary Degree and Member of Royal College of Veterinary Surgeons
- Significant experience in small animal practice
- Excellent written and verbal communication skills in English
- The ability to demonstrate, understand and apply our Blue Cross values
Although not essential, it would be great if you also had:
- Previous experience in managing people and performance
- Experience of veterinary practice administration
How to apply
Click the apply button below and complete the online application process before the closing date. We reserve the right to close this vacancy early should we receive an overwhelming response.
Blue Cross benefits
Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today.
In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are.
Our generous benefits package includes:
- Full time equivalent of 38 days holiday rising to 43 with service (including Bank Holidays)
- Programmes for physical and mental wellbeing support
- Free access to GP via MetLife- 24/7 GP services, private prescriptions and more for you and your family
- Health cash plan
- Unlimited access to an employee assistance programme
- Pension scheme with enhanced employer contribution
- Professional fees paid with Continuing Professional Development and personal development support.
- Life assurance
- 20% discount on Pet Plan pet insurance
- Enhanced family friendly policies
- Recognition scheme
- Annual volunteer days
- Charity worker discounts across a variety of retailers
We believe in a world where all pets enjoy a healthy and happy life with people who love them



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Introduction
East London NHS Foundation Trust (ELFT) working with Mind CHWF and other voluntary sector partners is delighted to offer a secondment as a community connector to support the mental well-being of people with complex mental health and social needs in the Neighbourhoods in City & Hackney.
This is a new role and we are looking to work with individuals from the voluntary sector to help us co-design and test out the role. You will help to shape the role, working closely with people in Neighbourhoods to reflect their strengths, interests and ideas for what matters to them about good mental well-being.
You will be a welcome member of the multi-disciplinary (MDT) mental health team, with day-to-day managerial and professional supervision provided within the team. You will also be able to access training and other staff support within ELFT during this time.
Background
In the autumn of 2019 ELFT was successful in securing funding from NHS England (NHSE) for community mental health transformation. It is one of 12 national pilot sites. City and Hackney, Newham and Tower Hamlets are all part of the ELFT pilot. The aim of the transformation is to develop a model of support for people with serious mental illness (SMI) that recognises complexity and social determinants over and above diagnosis, and supports them through a blended team of voluntary sector, mental health and primary care staff to connect better into a range of activities in their neighbourhoods. The new teams are organised around City & Hackney Primary care networks (PCNs) / Neighbourhoods, and will provide wraparound support for people with varying levels of need. These teams will develop a rich understanding of population mental health need, and work with individuals, families, and communities to develop capacity for self-management, and provide local treatment and support for individuals when they need it.
The teams include the new community connector role. This will be someone from the voluntary sector, well connected in the neighbourhoods and bringing expertise in wider social support and well-being. We are working with voluntary sector partners to design and test this role.
Responding to Covid 19
Since the Covid 19 emergency began in mid-March much of the transformation programme has had to be adapted. ELFT is keen that where the transformation can support the Covid 19 response it should continue. In particular the role of the community connector could be valuable during the Covid 19 emergency and recovery.
The role obviously needs to be different and we will work closely with the connectors and the voluntary sector to design and test out the role. The description here is intended as a starter for ten to give some idea about the shape the role might take.
During the Covid pandemic, the community connectors will be part of the ELFT community MDT team, making links to specific Neighbourhoods. Also the face to face work in terms of assessments, interventions, group work, partnership working may need to be carried out differently. The role will now include:
· providing support to service users by phone/virtually
· connecting service users to the fast developing range of Covid 19 resources in each neighbourhood and keeping the mental health and primary care teams up to date about these resources and how to refer people to the/access them. Including supporting the new Neighbourhood MDTs as these develop.
· developing a good knowledge of all the online resources in each neighbourhood and connecting service users and staff to these
· we will keep the option for face to face work and group work under review, depending on the government guidance on social distancing. As lockdowns are lifted there may be some possibility to offer this type of support
The following five design principles have guided our model development to date:
1. Service users and citizens will be active, equal partners: leading the design, implementation, governance, and delivery of our new mode
2. We will integrate mental and physical health, wellbeing and social care: our services will feel fully integrated to service users and carers
3. The right support in the right place and the right time: services will be delivered in the PCN footprint, and service users will not be “bounced around” services
4. A focus on what matters to service users: care planning will look beyond health goals to life goals and wider determinants of health; and we will work to connect people to each other and their communities
5. Evidence-based interventions: Service users will be confident that our services provide the latest evidence-based care, treatment and support.
The role
The Community Connectors will support individuals to connect within neighbourhoods, and use local assets to self-organise.
Who you will support
The post-holder will work closely with individuals with serious mental illness (SMI) and/or personality disorders (PD), developing an understanding of complexity in order to provide the most appropriate support. Some of the service users you will work with will have been supported by community mental health recovery teams, seen in outpatients and are not care co-ordinated, so could be better supported by their local neighbourhood team. Other service users will be on primary care SMI registers and likely to benefit from additional support, but do not meet the thresholds for traditional secondary care. Other people might not be known to our services currently, and could benefit from the more personalised, local, holistic offer you will be developing.
Your approach
The ethos of this work will be recovery focused, move away from a traditional referral model, blur the boundaries between primary and secondary care, explore needs through complexity (rather than diagnosis), focus on a person’s strengths and assets, and focus on the wider determinants of health and wellbeing. This approach is as important as your experience and expertise. You will develop a strengths based biopsychosocial assessment, and supportive approach, and work with colleagues and local people to develop the MDT approach in its infancy.
Although not exhaustive, below is a list of the skills and responsibilities that may be required:
Individual Support
· Strong interpersonal and communication skills. It is important that you listen to service users and carers to find out what is important to them, and that you build open, supportive and trusting relationships (working with the challenges of not meeting face-to-face, at least initially, due to the current Covid-19 public health crisis. We will keep the option for face to face work and group work under review, depending on the government guidance on social distancing. As lockdowns are lifted there may be some possibility to offer this type of support.)
· A strong sense of what factors influence health and wellbeing.
· The ability to assist service users in setting goals and making changes that are meaningful to them.
· You will conduct regular innovative and engaging sessions (currently with individuals, over the phone) in order to work towards support plan goals.
· You will ensure ongoing assessment and management of risks within an attitude of 'positive risk taking'.
· You will give people time to tell their stories and focus on ‘what matters to me’, build trust, providing non-judgemental support, respecting diversity and lifestyle choices.
· You will use health coaching and motivational interviewing techniques, identify barriers to people accessing services, and work with service users to overcome these. You will support people to identify the wider issues that impact on their health and wellbeing, such as debt, poor housing, employment circumstances and unemployment, loneliness, isolation and caring responsibilities.
· Where people may be eligible for a personal health budget, help them to explore this option as a way of providing funded, personalised support to be independent, including helping people to gain skills for meaningful employment, where appropriate.
Community Development
· You will act as the ‘glue’, linking people in with experts and local assets, and undertaking support work in partnership with external stakeholders to complement their interventions.
· You will stay up to date with the constantly developing environment, local offer, and national policies, during the Covid-19 pandemic. Significant experience in local statutory and/or voluntary sector services.
· You will have a deep knowledge of City & Hackney (or a specific local area or demographic), what is available locally and how to signpost and support people (network creation, mapping).
· You will develop productive relationships with local partner organisations to improve service outcomes, and involve service users and carers in the design, development and delivery of the service.
· You will need to triage referrals and signpost to specialist support quickly where necessary, and deal with general queries to contribute to the overall smooth running of the neighbourhood team.
· Where appropriate, introduce people to community groups, activities and statutory services, ensuring they are comfortable. Follow up to ensure they are happy, able to engage, included and receiving good support.
· Where appropriate you will connect people to each other through shared common interests and the need for mutual support.
· You will have the ability and drive to build networks with local community resources such as activities and services that may have an impact on health and wellbeing, and support individuals to access these. To be proactive in encouraging self-referrals, and connecting with all local communities.
· You will work in partnership with existing community navigation roles in City & Hackney.
Project Management
· You will monitor and record outcomes of all those accessing the service through the use of recognised assessment tools and outcome measures. With the wider team, you will gather and collate statistical and other information and data as required, reporting on activity and outcomes and ensuring effective qualitative and quantitative monitoring and evaluation of the services.
· You will help to develop and adapt this role as the societal circumstances we are operating under change (as the Covid-19 public health situation develops and/or social distancing is relaxed).
General
· You will reflect on practice and participate in team meetings, practice development forums and peer supervision. You will identify own training and development needs in conjunction with your Line Manager and participate in training opportunities.
· You will develop an awareness of local and national developments and best practice in this area of work and to attend relevant conferences, meetings and training events as required.
· You will adhere to organisational policies and procedures relating to risk and personal safety. You will refer all safeguarding issues in line with local policy.
· You will manage volunteers and other team members as required.
· You will identify issues relating to systemic challenges and disconnects, and report these to the Programme Manager, developing an eye for service improvement opportunities.
Person Specification
As a community connector, you will become a local expert, gathering and sharing information about local opportunities, activities, and support, bringing people together and supporting them to remain confident and independent in their everyday lives.
We are looking for community connectors with experience supporting with people with their mental health, with significant experience in statutory and/or voluntary sector services, knowledge of City & Hackney (or a specific local area or demographic), and strong interpersonal skills.
Skills and experience:
Person Centred
- Enjoys social interaction and the company of others.
- Exudes a warm friendly presence and open behaviour. Is approachable and open-minded.
- Prefers working as part of a group or team.
- Has a practical and logical mind.
- Well organised and knows how to prioritise tasks. Able to plan own workload.
- Thrives on change and enjoys dynamic diverse environments.
- Is respectful, articulate and sensitive in style of communication.
- Ability to listen, empathise with people and provide person-centred support in a non-judgmental.
- Able to support people in a way that inspires trust and confidence, motivating others to reach their potential.
- Experience of supporting people, families and care in a related role (including unpaid work).
- Experience of supporting people with their mental health, either in a paid, unpaid or informal capacity.
Community Development
- Commitment to reducing health inequalities and proactively working to reach people from all communities.
- Able to work from an asset-based approach, building on existing community and personal assets.
- Ability to communicate effectively, both verbally and in writing, with people, their families, carers, community groups, partner agencies and stakeholders.
- Ability to identify risk and assess/manage risk when working with individuals.
- Able to get along with people from all backgrounds and communities, respecting lifestyles and diversity.
- Is motivated towards excellence and improvement of personal performance with a can do attitude.
- Ability to cope positively with challenging and diverse behaviour.
- Demonstrates a desire for continuous professional development.
- Experience of working directly in a community development context, adult health and social care, learning support or public health/health improvement (including unpaid work).
- Experience of partnership/collaborative working and of building relationships across a variety of organisations.
Knowledge:
- Understanding of the wider determinants of health, including social, economic and environmental factors and their impact on communities and how adverse circumstances and structural barriers can affect people's relationships
- An understanding of the experiences of people who live with significant mental distress.
- Knowledge of community development approaches.
- Knowledge of IT systems, including ability to use word processing skills, emails and the internet to create simple plans and reports.
- Knowledge of motivational coaching and interview skills.
- Knowledge of voluntary and community services in the local neighbourhood.
Essential:
- Educated to GCSE level (or equivalent by experience).
- NVQ Level 2/3 or equivalent.
- Significant experience in statutory or voluntary sector services.
- IT literate.
Desirable:
- Mental Health First Aid or willingness to work towards the qualification.
- Training in motivational coaching and interviewing or equivalent experience.
- University degree and/or professional qualification.
- Experience of delivering peer support groups.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Us:
Richmond Borough Mind is dedicated to supporting the mental health and wellbeing of our local communities. We provide innovative, person-centred services that reduce stigma, improve access to care, and empower individuals to live well.
The Role:
We are looking for a compassionate and proactive Mental Health Outreach Worker to join our team. You will deliver community-based crisis prevention and mental health support, with a focus on underrepresented groups, particularly racialised communities and LGBTQI+.
This role combines crisis intervention, peer support, and holistic outreach to individuals with complex mental health needs, including co-occurring conditions, substance use, trauma, and suicidal ideation.
Key Responsibilities:
· Provide timely, community-based crisis prevention and support, including outreach to individuals leaving inpatient care.
· Engage marginalised communities to improve access to mental health services and reduce stigma.
· Build relationships with LGBTQ+ and BAME individuals and organisations, co-producing peer-led support initiatives.
· Deliver culturally appropriate engagement and awareness activities in partnership with local services.
· Provide holistic, person-centred support for individuals facing complex mental health challenges, addressing co-occurring issues such as substance use, trauma, and housing instability.
· Collaborate with statutory and voluntary sector partners to remove barriers to care, promote recovery, and improve wellbeing outcomes.
· Act as a peer and advocate, creating inclusive and safe spaces for individuals at risk of crisis.
About You:
· Experience in mental health, crisis intervention, or community outreach.
· Strong understanding of the needs of underrepresented communities, including LGBTQ+ and racialised groups.
· Ability to provide trauma-informed, person-centred support.
· Excellent communication and partnership-building skills.
· Passion for reducing mental health stigma and improving access to support.
Why Join Us:
This is an exciting opportunity to make a tangible difference in your community, supporting individuals to live well and promoting inclusive, accessible mental health services across Richmond and Kingston.
We offer:
· 25 days annual leave plus bank holidays per year, increasing by 1 day per full year of service (up to a maximum of 30 days) [pro rata]
· Contributory pension
· Bonus 1 day of annual leave per year over the festive period (pro rata)
· Employee Assistance Programme (EAP) which includes free counselling sessions
· Training and personal development opportunities
· Paid time off for medical appointments
· Staff away days and socials
The successful candidate will be subject to a Disclosure & Barring (DBS) check.
Please ensure your cover letter addresses how you meet the person specification for the role.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Citizen’s Advice is a leading advocate for change, offering free, confidential and impartial advice to people across England and Wales. For 85 years, Citizens Advice has been helping to shape a society that’s fairer for everyone by working on issues that affect the whole of society. Nationally, the Citizens Advice helped 2.66 million people during 2022-2023.
Here at Staffordshire North, we offer various services providing advice on debt, immigration, benefits, consumer and energy. Our Consumer Service alone helps on average 120,000 consumers each year across the country to tackle the problems they face, for exampleenergy supply, holidays and transport, buying or repairing a car, scams, problems with purchases for goods or services, post, insurance and many more.
Salary - £25,301 p.a.
Reporting to – Team Leader
Purpose of the job:
As a Consumer Service advisor, you will be responsible for handling calls, webchat and webforms received through our national help desk. You will assist consumers by providing free advice and information on contracts for goods and services before, during, or after purchase, including legislation or industry regulations and practical guidance.
Through your excellent communication skills and attention to detail, you will be able to provide accurate and detailed information to consumers and businesses across the country, whilst achieving your individual KPI’s and targets.
By joining us as a consumer service advisor you’ll launch your career into the 3rd sector, and we’ll provide you with in-depth induction training where you’ll quickly become an expert in providing advice to help consumers with the problems they face. Upon completion of probation, you will be able to develop your skills opening up opportunities for progression within the team when available.
Flexibility is a key characteristic of all our posts and the post-holder may be asked to carry out other tasks consistent with the grade from time to time.


