Training management jobs

This is a pivotal leadership role at the heart of Stewardship’s customer operations. You will lead a dedicated team responsible for delivering operational excellence across our primary platforms, ensuring that the systems, processes and controls supporting our services are effective, scalable and aligned with our mission.

This dynamic and strategic role offers a unique opportunity for an enthusiastic leader who is passionate about serving our organisation’s Christian mission. As the leader in this role, you will have proven ability to drive operational efficiency and implement best practice. You will prize quality and attention to detail, and innovation, focusing on growing the Kingdom of God through operational efficiency and excellence.

Occupational Requirement (OR)

As a result of our Christian ethos, this post is covered by an Occupational Requirement (OR) under Part 1 of Schedule 9 to the Equality Act 2010. The successful applicant will be expected to be a practising Christian and to clearly demonstrate a personal commitment to the mission, principles, values and practices contained in our Ethos Statement, by:

· Active membership of local church congregation.

An understanding of the faith aspects of the work of Christian charities, including the preparedness to pray with colleagues, where appropriate.

Icon, the Institute of Conservation, is a charity and professional membership organisation dedicated to safeguarding cultural heritage and championing the value of conservation. As a key member of our small, dedicated team, you will be instrumental in delivering the accurate, timely and compliant administration of Icon’s membership services.

The Membership Administrator is a core operational role responsible for delivering the accurate, timely and compliant administration of Icon’s membership services, whilst ensuring a consistently high standard of customer service to members and stakeholders.

About the Role

The post-holder will oversee day-to-day membership processing, maintain CRM integrity, administer subscription cycles, coordinate diaries and meetings relating to membership governance and committees, and ensure consistent, high-quality administrative support across the organisation. They will act as a key point of contact for member enquiries, demonstrating a proactive, helpful and solutions-focused approach to deliver a positive membership experience.

This role is based at Icon’s office in Clerkenwell, London. Icon operates a hybrid working policy, which requires staff to be in the office at least two days per week, with the flexibility to work remotely for the remainder.

The post-holder will report directly to the Marketing and Membership Manager.

Location: London (Hybrid)
Salary: £50,000-£60,000
Contract: 1 year FTC

Are you a qualified accountant looking for a role where you can influence decision-making, embrace new technology and develop your business partnering skills? We are open to newly qualfied accountants for this role. 

A leading London-based higher education institution is seeking a Finance Business Partner to support senior stakeholders with budgeting, forecasting, financial analysis and decision-making.

We're looking for someone who is curious, commercially minded and excited about the future of finance. This is an excellent opportunity for an ACA, ACCA or CIMA qualified accountant (or someone due to qualify within six months) who enjoys working with systems, data and people.

In particular, we'd love to hear from candidates who are interested in how technology, automation and AI can transform financial planning and analysis, and who are keen to bring fresh ideas into a forward-thinking finance team.

Key responsibilities:

• Partner with stakeholders on budgeting, forecasting and financial planning
• Produce insightful management information and analysis
• Support business cases and investment decisions
• Train and support budget holders on financial processes and systems
• Drive continuous improvement across reporting, processes and systems

About you:

• ACA, ACCA or CIMA qualified, or qualifying within six months
• Experience in management accounting, FP&A or business partnering
• Strong analytical and communication skills
• Enthusiastic about systems, technology and AI
• Eager to learn, develop and share knowledge with others

This role would suit a newly qualified accountant looking to take the next step in their career within a supportive environment that encourages innovation, development and continuous improvement or more experienced accountant who is embracing new technology and how is can assist the way. 

Reach out to Rosemary Pini if you want more information form Allen Lane

Victim Support is seeking a confident, organised, and collaborative Team Leader to lead our Witness Service outreach team working in the community. You will play a pivotal role in ensuring that vulnerable intimidated witnesses receive high-quality, timely, and compassionate support at every stage of the justice process.

We are looking for someone who brings strong people-management experience, exceptional communication skills, and a commitment to building a supportive and high-performing team. You'll lead volunteers, oversee daily case allocations, manage service delivery within the community, strengthen partnerships, and ensure our Witness Service meets contractual and quality standards.

This role is part-time working 18.75 hours per week covering Norfolk, Suffolk & Cambridgeshire

Are you an organised, proactive individual with a passion for supporting victims and witnesses as they navigate the justice system? Do you enjoy working collaboratively, ensuring high-quality service delivery, and supporting others to perform at their best?

If you thrive in fast-paced environments, have strong communication and data-handling skills, and are motivated by service excellence, we'd love to hear from you.

Policy and Research Coordinator 
Location: Hybrid (typically 3 days in the office), central Manchester with occasional travel 
Contract: Permanent, full-time
Salary: £25,000 - £30,000 
Closing date: 10am, Monday 13th July 2026 

About Belong 

Belong – The Cohesion and Integration Network is a national organisation working to strengthen social cohesion and integration across the UK. Through research, policy development and place-based programmes, we bring people together, support communities and champion approaches that help create a more connected and less divided society. 

Belong is entering an exciting new phase of growth. With a strengthened national profile, an ambitious strategy and a passionate team, we are looking for talented people who share our commitment to creating positive change. 

About the Role 

As Policy and Research Coordinator, you will play an important role in supporting the delivery of Belong’s policy and research work. Working closely with the Policy and Research Lead and wider team, you will help ensure projects are well organised, rigorous and impactful. 

This varied role combines research coordination, stakeholder engagement and project support. You will contribute to research and policy projects from planning through to dissemination, supporting activities such as literature reviews, data collection and analysis, stakeholder engagement, report writing and project administration. You will also help coordinate meetings, workshops and consultation activities, ensuring research findings and insights are effectively shared with a range of audiences. 

This is an excellent opportunity for someone who enjoys working with information and evidence, managing multiple priorities, and contributing to work that informs policy, practice and positive social change. 

About You 

You will be an organised and proactive individual with experience supporting research projects, policy development or related activities, ideally within a charity, public policy or research environment. 

You will have strong information-handling skills, with the ability to analyse, summarise and synthesise complex material clearly and accurately. Alongside excellent written and verbal communication skills, you will be comfortable building relationships with a wide range of stakeholders and managing competing priorities effectively. 

Most importantly, you will be intellectually curious, collaborative and committed to Belong’s mission and values. You will bring a solutions-focused approach, a strong attention to detail, and a genuine desire to learn and develop within a policy and research environment. 

Benefits  

• 30 days’ annual leave per year 

• Hybrid working (typically 3 days in the office) 

• Enhanced sick pay 

• Enhanced maternity and paternity pay 

How to Apply 

Please click ‘Apply’ to be redirected to our recruitment partner's site, where you can download the Candidate Information Pack and find details of how to apply. As part of your application, you will be asked to answer three questions. 

1. Please tell us about a piece of work that you are particularly proud of and the role you played in its success. (max. 300 words) 

1. Please describe a situation where you had to work with a range of different people to achieve a shared outcome. (max. 300 words) 

1. Belong works with people, communities and organisations from a wide range of backgrounds and perspectives. What values or principles guide how you work with others? (max. 300 words) 

Deadline:  10am on Monday 13th July 2026 
Interviews: 21st or 22nd July 2026 (in-person in Manchester)

For questions or to arrange an informal conversation, please contact Atkinson HR Consulting.

Belong’s Commitment to Inclusion  

Belong is committed to equity, diversity and inclusion. They welcome applications from people of all backgrounds and particularly encourage individuals from communities under-represented in the charity sector to apply. Impostor syndrome can disproportionately impact candidates from marginalised groups—if you are unsure whether to apply, we encourage you to do so.

37 hours per week / permanent / based on site at our Hove office, with some travel across Sussex and Surrey. Hybrid - three days from our office in Hove and up to two days working from home, working Monday to Friday (hours to be discussed at interview).

YMCA DownsLink Group is the leading charity for children and young people across Sussex and Surrey. We offer safe homes, mental health support and trusted advice.

We believe that every child and young person has the right to be safe, heard and to shape their own future. We work alongside them to make that happen.

We are here for children and young people, many of whom face multiple challenges and need our support.

Our Values - we do what’s right, we work with heart, and we build real connections – guide us in all our actions.

Working within the Impact and Improvement Team, you will be responsible for championing data- driven decision making. You will analyse and report on risk and performance across large and complex datasets, translating this into actionable insights to inform strategic decision making.

In delivering the role, you will develop the organisation's data strategy and oversee the creation of engaging dashboards and efficient data models in Microsoft Power BI, Pyramid, In-Form/Salesforce, MS Business Central, HealthBoxHR and other analytics platforms.

With excellent people skills, you will act as a mentor in the development of the Data C Systems Support Officer and will help to improve data literacy skills across the organisation as a whole.

Key responsibilities:

Insights, analytics and reporting

• Use data visualisation tools to regularly present and communicate insights and complex analysis to a range of audiences in a clear, concise, and compelling way
• Lead on small analysis projects and support on larger analysis projects throughout the full project lifecycle
• Work with the Head of Impact and Improvement, identify and proactively exploit opportunities to streamline or automate data collection processes for greater efficiency

Data systems and processes

• Lead on data migration and system deployment for the upgrades in 2026 for our key system In- Form, contribute to defining and setting up of new reporting, dashboards, and process mapping where needed
• Reporting to the Digital Manager and working closely with business system owners, the Head of Impact and Improvement and IT Managed Service Provider, establishing high quality systems and tools for capturing, organising and using data
• Act the lead for our build on the Salesforce platform, dashboards and reports. Working with service managers, support the design, production, and continuous improvement of this client management system
• Lead the design and delivery of a regular programme of induction and training sessions to build organisational knowledge and capabilities around our data systems

If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate.

You will already have experience of complex data analysis and reporting on performance across large datasets, along with experience of building engaging dashboards and efficient data models in Microsoft Power BI, Salesforce, or similar analytics platforms. You have analytical and problem- solving skills to interpret and present complex data, along with expert digital skills around use of MS Office 365 and advanced proficiency in Microsoft Excel to summarise and graphically represent data. You will understand data migration across systems and how to map effective reporting requirements. Experience with MS Fabric or similar data lakes/warehouses would be very beneficial.

You are a team player who can work with others to deliver a service and challenge colleagues appropriately where required. You have strong planning and time management skills, with ability to deal with competing priorities and deliver results to tight deadlines. You will already have a good understanding of the importance of data and information security, with experience of managing and working with information, systems and databases, designing and producing reports from them.

CLOSING DATE: Tuesday 23 June 2026 at midnight.

PLEASE NOTE: We are unable to provide work permits or visa sponsorship for this role, so applicants must already have the right to live and work in the UK independently.

An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment.

Accessibility If you require assistance or have questions regarding the application process, please do contact us.

YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns.

Successful applicants will undergo a thorough background screening process, conducted by an accredited third-party provider. This includes an Enhanced DBS check (with Children’s and Adults’ Barred Lists) as well as comprehensive reference and activity check.

Are you passionate about supporting women on their journey to recovery?

The South London Women’s Hostel is a 24-hour supported accommodation, offering specialist multi-disciplinary gender specific and trauma informed support to women with multiple complex needs. The South London Women’s Hostel sits within the Chrysalis Project to provide support to women who currently or have recently experienced domestic abuse, sexual exploitation, violence against women and girls (VAWG); and/or have multiple disadvantages.

In the role of Project Worker, you will support clients on their journey toward increased independence. You will manage a caseload of residents, helping them develop the skills and confidence required to move on to appropriate longer‑term or independent accommodation. The role focuses on empowering residents to build on their strengths, develop practical life skills, and maintain independence in the community.

Working in this role, your key responsibilities will be to:

• Work with women to identify their personal aims and ambitions and work towards achieving them.
• Support clients to access therapeutic services.
• Support financial resilience through access to DWP services, work experience and training.
• Undertake everyday housing management tasks, including health and safety and the clearing of rooms.
• Provide practical and personal support to clients in an approachable, caring and person-centred way.
• Work as part of a dedicated multidisciplinary team to provide safe, high quality, positive and inclusive service to clients.
• Complete administrative records relating to client work, housing management and health and safety. 
• Work 12.5hour a day 8am-8.30pm, 3 times a week, rolling rota including weekends and bank holidays.

For this role staff can claim an additional 20% pay premium for hours worked between 8pm and 8am Monday to Friday, and all hours worked on Saturday, Sunday and Bank Holidays.

About you

To thrive in the role of Project Worker you will:

• Be proactive, empathetic and have a flexible approach to your work.
• Have experience of working with vulnerable women is desired, however all candidates must have some experience of working with vulnerable people/ groups. Most importantly you must have a genuine desire to support people to transform their lives.

We’d always like to hear from people who want to help transform lives. Not sure if you have the skills and experience you need for the role? Apply and we’ll let you know!

St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.

*For genuine occupational requirement reasons we are looking to appoint a woman for this post (exemption under the Equality Act 2010 Part 1 Schedule 9). 

How to apply

To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.

When you're ready to apply click the ‘Apply Now’ Button to start your online application form. 

Closing date: 10am on 30 June 2026

Interview and assessments on: TBC

Night Support Worker (Maternity Cover)
Full Time | 37.5 hours per week | Fixed Term (Maternity Cover) - 9 month contract
Working Pattern: 3 x 12-hour night shifts (8.00pm–8.00am) on a rolling rota, plus 1.5 hours per week for meetings and training.

Be there when it matters most.

At YMCA South Midlands, we believe every young person deserves somewhere safe to belong, someone who believes in them, and the opportunity to thrive.

You'll play a vital role in creating a safe, welcoming and supportive environment throughout the night for our residents. While others are asleep, you'll be there to provide reassurance, respond to emergencies and help residents through some of their most challenging moments.

This is much more than a front-of-house role. It's about building trust, promoting wellbeing and helping young people feel safe, heard and supported when many other services are unavailable.

If you're calm under pressure, naturally compassionate and able to balance empathy with professional boundaries, we'd love to hear from you.

About the Role

Working as part of our Housing and Support Team, you'll help ensure our accommodation remains a safe and welcoming place for residents throughout the night.

Your responsibilities will include:

• Providing a professional, friendly and welcoming front-of-house service.
• Being the first point of contact for residents, visitors and emergency services.
• Supporting residents experiencing emotional distress, mental health challenges or crisis situations.
• Responding confidently and calmly to incidents and emergencies.
• Promoting residents' safety, wellbeing and independence.
• Managing challenging or anti-social behaviour professionally and consistently.
• Carrying out welfare checks and maintaining the security of the building.
• Maintaining accurate records and completing incident reports.
• Working closely with colleagues to ensure effective handovers and continuity of support.
• Helping create a positive, respectful and inclusive community where residents can belong, contribute and thrive.
   

About You

We're looking for someone who is:

• Compassionate, approachable and resilient.
• Calm and confident when dealing with challenging situations.
• Able to build positive relationships while maintaining professional boundaries.
• Comfortable making decisions independently during the night.
• An excellent communicator with strong interpersonal skills.
• Organised and able to keep accurate records.
• Flexible and able to work a rolling night shift rota.

Experience working in housing, supported accommodation, homelessness, youth work, social care, mental health or customer service would be advantageous, but most importantly we're looking for people who genuinely care about making a difference.
 

Why Join YMCA South Midlands?

Working at YMCA South Midlands means being part of an organisation that's committed to changing lives and strengthening communities.

You'll join a supportive team where your contribution is valued, your wellbeing matters and you'll have the opportunity to make a real difference to young people's lives every single shift.

Working Pattern

This is a full-time fixed-term position to cover maternity leave.

• 37.5 hours per week
• Three 12-hour night shifts (8.00pm–8.00am)
• 1.5 hours per week for meetings and training
• Working on a rolling rota, including weekends and bank holidays.

Ready to Apply?

If you're passionate about making a difference and want to be part of a team that changes lives every day, we'd love to hear from you. Click Apply Now and submit your application.

Everyone is Welcome Here

At YMCA South Midlands, we believe everyone should feel they belong.

We welcome applications from people of all backgrounds, experiences and communities. We are committed to building a diverse and inclusive workforce that reflects the people we serve and where everyone is treated with dignity, respect and fairness.

As a Christian charity, our faith inspires our values and our commitment to serving others. We welcome people of all faiths and none, and appointments are made on merit.

Reasonable Adjustments

We want every candidate to have the opportunity to perform at their best throughout our recruitment process.

If you have a disability, long-term health condition or are neurodivergent and would benefit from any reasonable adjustments during the recruitment process, please let us know when you apply or contact us at any stage. We'll be happy to discuss how we can support you.

Palliative Community Clinical Lead

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Acorns Children's Hospice are looking for a Children's Palliative Community Clinical Lead to join the team in our Three Counties Hospice, Worcester. The Community Clinical Lead will manage a multi-disciplinary team, develop programmes of care and provide nursing care to children and young people with a range of complex health needs, life limiting or life-threatening conditions in the community.

About the Role

At Acorns Children’s Hospice, we provide specialist palliative care for children, and young people with life-limiting and life‑threatening conditions, and we support their families through every step of their journey, and through transition.  Our work is defined by compassion, expertise, and an unwavering belief that every child deserves comfort, dignity, and the chance to experience joy.

As Children’s Palliative Community Clinical Lead, you will:

• Manage and be responsible for the supervision and development of a multi-disciplinary team
• Demonstrate expertise in symptom management and end of life care including after death care, to support staff to develop skills
• Holistically assess the situation and needs of children with life limiting conditions inclusive of family needs and demonstrate specialist clinical knowledge for the delivery of high-quality patient care
• Work collaboratively with initiating, planning and facilitating multi-disciplinary discharge and care planning meetings
• Advocate for children and their families with other professionals for access to services regarding end of life plans/symptom control promoting the child and family’s points of view
• Provide health education information to the child and family, to promote a healthy lifestyle and where appropriate address public health issues

About You

• Registered Nurse
• Non-medical prescriber (or willing to undertake)
• Leadership experience
• Experience of palliative care
• Ability to demonstrate a sound understanding of clinical skills to include IV therapy, patient assessment skills, airway management and to develop further skills as required.

What We Offer 

• £46,920 to £53,040 per annum
• 37.5 hours per week
• Based in Three Counties Hospice, Worcester (WR5 3EZ)
• Employee discounts from leading retailers – including the Blue Light Card
• Discounts on refurbished tech
• Health cash plan
• Gym membership and equipment discount scheme
• Bike2Work scheme - save up to 42% on bikes and equipment 
• Wellbeing, legal and financial support
• Career development through our Acorns Academy offering leadership, coaching, fundraising, clinical training and more.   
• Generous contribution to group personal pension plan (7.5%) or continuation of current NHS pension scheme
• NHS pension scheme life assurance or Acorns group life assurance scheme
• Annual leave entitlement increases with length of service 

Interviews are scheduled to be held on 10 July

You need to be eligible to work in the UK to be considered for this role. We are committed to safeguarding children and vulnerable adults and therefore any successful candidate will be subject to an enhanced DBS check for children and will be asked to provide two satisfactory references. In addition, candidates will be asked to provide evidence of immunisation against specific diseases or confirm their willingness to receive the necessary vaccinations.

As a UNICEF Gold Rights Respecting organisation, we are committed to ensuring that the United Nations Convention for the Rights of the Child is embedded into both culture and practice within the organisation. As an employee you will be a Duty Bearer for Children’s Rights and support all children to be Rights Holders.

Find out about our culture, career development, benefits and more here: Why Work for Acorns?

JOB VACANCY – HR ASSISTANT – 2 YEARS FIXED TERM CONTRACT (40 hours per week)

£30,784.00 per annum (Plus London Weighting Allowance of £2800 per annum)

Closing date: Sunday 5th July 2026 by 23:59 hours.

About This Job

This is an exciting role in the Army Cadet Charitable Trust UK (ACCT UK we are looking for a proactive and organised HR Assistant to join our HR team and provide high-quality administrative support across the employee lifecycle. Working closely with the HR Manager, you will play a key role in recruitment, onboarding, employee records management, HR reporting, and supporting day-to-day HR operations. You will help ensure our people processes run smoothly, maintaining accurate records, supporting employee queries, and assisting with HR projects and initiatives. The successful candidate will be detail-oriented, highly organised, and committed to delivering a professional and confidential HR service.

Essential Skills

· Previous experience in a HR role.

· Strong organisational skills with excellent attention to detail and accuracy.

· Excellent written and verbal communication skills, with the ability to build positive working relationships.

· Ability to manage multiple priorities, work independently and use initiative.

· Experience maintaining confidential employee records and handling sensitive information discreetly.

· Proficient in Microsoft Office applications and confident learning and using HR systems.

Please refer to the attached Job Description for further information.

Our charity

ACCT UK is a national youth charity dedicated to improving the life chances of young people through supporting the Army Cadet Force and its activities in the community. The Combined Cadet Force Association (CCFA) is a charity dedicated to the promotion of the ideals and activities of the Combined Cadet Force in schools. Together we want to ensure that every young person has the opportunity to learn new skills, build confidence and be inspired through their cadet experience.

We want to develop the youth leadership and training abilities of adult volunteers whilst also helping young people to access cadet activities through fundraising, grant-making, developing new resources and direct support.

We strongly believe that everyone benefits when you help young people to develop their character and values through activities that stretch and mature them. We also know that when young people engage with others at a range of levels in their communities, it builds confidence and improves empathy for other’s lives.

Who we are

You will enjoy being part of our small team who work very happily together. By joining ACCT UK, you will help us to reach more young people and make a greater difference and we look forward to working with you. We actively promote and encourage you to explore ideas that improve all aspects of the charity’s work in pursuit of its charitable aims.

The charities are proud of our diverse teams, with people on different working patterns, from different backgrounds and at different life-stages. Our experience has taught us that having people with different perspectives and different lived experiences leads to better outcomes for our beneficiaries. If you are wondering if our organisation is for someone like you, the answer is yes! Please apply and explain how you, your experience, your talent and your potential are the right fit for this role.

What we can offer you

In addition to your salary, we offer all staff:

· Flexible working arrangements (you agree a working pattern with your line manager).

· The ability to work both from home and from our London office.

· Personal accident insurance, including loss of earnings cover and death benefit.

· 15 days of sick pay in any 12-month period (after 12 months employment - pro-rata for part time staff).

· A contributory pension scheme (you contribute at least 5% and we will contribute 10%).

· Good leave allowances (which are offered pro-rata for part time staff):

o 20 days annual leave plus Bank Holidays.

o Additional privilege leave, on set days each year, such as between Christmas and New Year.

o An additional five days of volunteering leave.

· Support for qualifications and personal development.

· Employee Assistance Programme.

· Season ticket loan.

· Railcard (if you are eligible)

· A caring and supportive team environment.

How to apply

Please send a covering letter that details how you meet the requirements of the job description along with a CV  by 23:59 hours on Sunday 5th July 2026.

Interviews will be held in Holderness House, 51-61 Clifton Street, London, EC2A 4DW shortly after. Please let us know if you have any restrictions with this.

Please note that as a charity dedicated to improving the lives of young people, we require staff to make a declaration about any relevant convictions, undergo a Disclosure and Barring Service check. In addition, we will follow up references. 

We reserve the right to close for applications before the closing date if we receive a large number of applications. 

Salary: £16,200 p.a. (based on £27,000 FTE) 

Main Duties & Responsibilities

The IT team supports the Hospice by delivering reliable, responsive technical services to staff, our retail shops, and the systems that help care for patients. In a small hospice environment, this role works closely with the on‑site Head of IT and Systems and is a key, visible part of day‑to‑day service delivery.

The IT support technician will play an important role in providing hands‑on technical support and helping to maintain the hospice’s IT infrastructure. This includes supporting clinical and administrative systems, resolving technical issues, and assisting with small projects and improvement activities.

You will be responsible for:

· Providing technical support to end-users, resolving hardware and software issues.

· Providing administrative and end user support for the following services Microsoft 365 suite (e.g. SharePoint, OneDrive, Exchange, Intune)

· Assisting in the deployment, configuration, and maintenance of IT equipment.

· Configuring and maintaining network infrastructure, including routers, switches, firewalls, and wireless access points.

· Administering servers, including installation, configuration, decommissions, and maintenance of operating systems and server applications.

· Managing user accounts, permissions, and access control.

· Installing, configuring, and updating software applications and operating systems.

· Conducting software license management and ensure compliance.

· Collaboration with Head of IT & Systems, and Heads of Department to plan and improve IT projects.

· Assessing and recommending hardware and software upgrades based on organisational needs and technological advancements.

· Staying informed about cybersecurity trends and proactively address potential vulnerabilities.

· Maintaining accurate and up-to-date documentation of IT systems, configurations, and procedures.

· Creating user guides and documentation to assist end-users in resolving common issues.

· Providing training to end-users on IT systems and best practices.

· Liaising with IT vendors for support and warranty services.

· Being available for critical out-of-hour calls.

· Responding promptly to IT emergencies, such as system outages or security incidents.

Qualifications, Skills, Experience, Knowledge & Approach

· Experienced in troubleshooting IT issues from desktops / laptops; Windows 10,11 all the way through to printers and AV equipment.

· Experienced in Microsoft 365 apps administration and end user support (Office apps, SharePoint, OneDrive, Intune)

· Demonstrable experience in a similar role  

· Service desk support 1st or 2nd line support experience  

· Excellent team player; flexible; responsive; takes ownership and can work on the detail in a real time environment

· Pro-active; identifying areas to improve and processes to introduce consistent results

· Ability to develop effective and supportive relationships with colleagues and IT partners

· Actively contribute to and enjoy being part of a team

· Ability to support staff and volunteers

Communication

· Able to communicate exceptionally well with others, internal and external to The Hospice

· Able to explain highly technical items to non-technical people

· Ability to quickly build a rapport and establish relationships with internal and external stakeholders, based on trust and understanding

· Ability to understand and act upon the principles of excellent customer service

Decision Making

· Self-motivated with the ability to think and adapt quickly  

· Excited by change, able to work with agility and adapt to changing demands

Mental & Physical Consideration

· Ability to organise time effectively, prioritising workload, meeting deadlines and being proficient at multi-tasking

Working Conditions & Environment

· Able to work some evenings and weekends, if required  

· Must be able to drive and have access to own car and be covered for business use

Health & Safety

· Understand and comply with all Health and Safety, Fire and Infection Control regulations

· Complete all mandatory training and ensure compliance of direct reports and contractors

· Appointment is subject to an enhanced Disclosure & Barring Service check

Safeguarding

Act in a manner at all times to safeguard the interests of individual patients/clients and their families and justify public trust and confidence in the Hospice of St Francis.

We have a new exciting and challenging opportunity for an Administrator (internally known as a Service Delivery Assistant) for the Thames Valley Adult Service, covering Buckinghamshire, Oxfordshire and Berkshire. You will work remotely from home, 37.5 hours per week (part-time considered).

To fulfill the requirements of this role, you must reside within the Thames Valley area.

Do you want to be part of a fast paced, unique service providing the highest quality support to those impacted by crime?

If yes, then we'd love to hear from you.

What we offer

We believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible Working Options - including hybrid working where applicable
• Generous Annual Leave - 28 days plus Bank Holidays, with options to buy or sell leave
• Birthday Leave - an extra day off to celebrate your birthday
• Pension Plan - 5% employer contribution
• Enhanced Allowances - enhanced sick, maternity and paternity pay
• Exclusive Discounts - high street, holidays, gyms, entertainment, and more
• Financial Wellbeing Support - access to salary deducted finance and guidance
• Wellbeing Resources - employee assistance programme and wellbeing support
• EDI Networks - opportunities to engage in colleague groups promoting equity and inclusion
• Sustainable Travel Schemes - Cycle to Work and season ticket loans
• Career Development - comprehensive training and ongoing development opportunities

About the role

You will be primarily providing administrative support to a team across a range of functions within the Thames Valley, managing Excel spreadsheets and internal databases; managing calls to and from a range of people who have been impacted by crime. You will be able to demonstrate the excellent organisational skills essential to managing a demanding and diverse workload.

We support staff and volunteers to keep them safe within their role and you will be given all the training you need to be able to manage your role effectively. This role can at times be emotionally challenging and you may be exposed to demanding situations that requires resilience. As with all staff within the HS, you will be expected to engage with clinical supervision and supervision with you line manager.

Please see attached Job Description and Person Specification for full details.

About Us

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.

How to apply

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

Neo-Natal Support Worker 

£24,000 pa + Company Car (with an approx. retail value of £23,000-26,000, taxable benefit in kind of £6-£8K) and other excellent benefits

This role covers the South West of London, including Chelsea & Westminster catchment area.

Rainbow Trust Children’s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need.

About the role:

This Best Companies Top 100 mid-sized organisation and Top 20 Charity is looking to appoint a Neonatal Support Worker (35 hours, 5 days per week) as part of a developing programme delivering high quality wrap-around care and support to families with a baby receiving treatment on the Neonatal Intensive Care units within the London & South East region, working collaboratively with the multi-disciplinary team supporting the families.

Reporting to the Family Support Manager of the London & South East Care Team and working in partnership with health, education and social care professionals, you will take responsibility for providing needs-led emotional, social and practical support to families where a child/young person has a life threatening or terminal illness. You will enjoy responsibility for managing your own schedule, remaining flexible to the needs of the families on your caseload.

Having worked in a demanding and emotional environment you have a genuine interest in building supportive relationships and helping people; and having provided bereavement support to families, you understand processes of grief, loss and change - and how best to help others deal with its impact.

What we’re looking for:

· An experienced child health, education or social care professional - applications will be particularly welcome from those who have worked in a special care baby unit/community environment and those with a recognised qualification in health or social care.

· A warm, inclusive approach to achieving goals quickly and correctly

· Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines

· Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident user of IT (including MSOffice)

· A persuasive and open communicator - you will work collaboratively with your team and volunteers to ensure delivery of a high-quality service and support fundraising colleagues by writing case studies and family updates

· A practical knowledge of diversity issues affecting children, young people and their families – aware that being responsive to others needs and concerns, is essential.

What we offer:

We are proud to be a Best Companies Two-Star rated organisation, an outstanding place to work! As a Top 10 Charity, we have a range of fantastic benefits that we offer our employees, including:

• Control over your own schedule, based on the needs of families on your caseload, to balance home and working life

• Company car for front line care posts (car P11D value of £23,000-26,000, taxable benefit in kind of £6-£8k)

• Pension scheme where we contribute 5% of your salary and you contribute at least 3%

• 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)

• The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping

• Time off in Lieu

• Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year

• Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand

• Access to the Blue Light Card Scheme, and other rewards and discounts

• Bike to work, season ticket loan and payroll giving schemes

• A recommend a friend recruitment bonus scheme

• Robust training and development programmes to support your learning and growth.

If you’d like to find out more about these benefits and working with us, please visit our why work with us page on our website.

More information about us and our recruitment process can be found in our Candidate Pack on our website.

Development opportunities:

As part of our learning and development Anne Harris Skills Development Programme, we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be their best and feel a valued member of a high performing organisation.

Our Family Support Teams are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, introduction to play, drawing and talking training.

The programme aims to provide a building block for you to individually tailor your own learning and development needs.

About us:

Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.

How to apply:

Please visit our website and apply online.

Please disclose on your application form if you have used AI for any part of your job application.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.

Additional information:

Interviews will take place at our London & South East Care Team office with the dates to be confirmed. We will only contact those applicants who have been successful. If you require any adjustments during the interview process, please let us know.

There will be a requirement for flexible working and a full current driver’s licence to accommodate team and family need. An enhanced DBS disclosure will be required for this post.

Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.

Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds.

The Woodland Trust is looking for a Senior Legacy Officer to support the strategic objectives of the Legacy Income Management Team by administering and managing legacies left to the Woodland Trust, ensuring that all legacy income is secured, protected and maximised. 

The Role:
•    Manage a complex caseload of legacy files, including pecuniary, residuary, specific gifts, and life interest trusts, protecting income where legal challenges arise.
•    Recruit, line manage, and mentor the Legacy Assistant, providing ongoing support and guidance.
•    Maximise legacy income through proactive case management and strategic decision-making.
•    Deputise for the Legacy Income Manager and support team leadership and mentoring.
•    Provide legal and advisory support on legacy-related matters to internal stakeholders.
•    Monitor legacy notifications and income, supporting forecasting, reporting, and audit requirements.
•    Collaborate with fundraising teams to enhance legacy journeys and secure future pledges.
•    Contribute to policy development, process improvements, and data quality initiatives.
•    This is a hybrid position with a mix of home working, and from our head office in Grantham, Lincolnshire. Head office attendance would be required no more than once a month on average. Occasional travel to other offices and remote locations may also be required.

The Candidate:
•    Experience in legacy management or administration and/or Wills, Probate and Trust law.
•    Background working in a charity legacy management team.
•    Skilled in case management systems (ideally First Class 4) and Microsoft Office.
•    Proven ability to manage residuary estates, probate disputes, and complex caseloads.
•    Experience managing, mentoring, and advising colleagues.
•    Strong stakeholder relationship-building skills across internal and external teams.
•    Knowledge of probate, tax, charity, and data protection law relating to estate administration.
•    Qualified in legacy administration (e.g. ILM Certificate in Charity Legacy Administration) and/or other legal qualifications.

Benefits and Wellbeing:
Joining our team means you’ll be a big part of tackling environmental and climate issues. We take good care of our staff, offering support and training opportunities. We also offer:
•    Enhanced Employer Pension
•    Life Assurance
•    Flexible & Hybrid Working Options
•    Generous Annual Leave - 25 Days Plus Bank Holidays (pro rata’d for part-time)
•    Buy and Sell Holiday Scheme
•    Enhanced Parental Pay
•    Employee Assistance Programme

About Us:
The Woodland Trust is the UK’s largest woodland conservation charity.  We want to see a world where trees and woods thrive for people and nature. The Trust engages and inspires people to make their difference tackling the nature and climate crisis helping protect, restore and create our vital woods and trees.

Our Commitment to Diversity and Inclusion:
To achieve our vision of a world where woods and trees thrive for people and nature, we need to better reflect society and the communities we work in. All people, no matter their background, identity, ability, or circumstance, should benefit from trees.  
People of colour and disabled people are currently under-represented across the environment and conservation sector. If you identify as a person of colour and/or disabled, we particularly encourage you to apply. 
Please contact us to discuss any additional support or adjustments you may need to complete your application.

Application Advice:
For fairness we keep our candidates’ personal details hidden from the hiring managers, and we do not ask for your CV at application. 
Make sure that your Personal Statement clearly shows how your skills and knowledge link to the specifications in the job description and you share with us your passion for the role.

Acceptable Use - Artificial Intelligence (AI):
We understand that candidates may choose to use AI tools to support their job applications-for example, to help structure or edit written responses. We welcome the use of AI in this way, particularly where it helps improve accessibility, such as for neurodivergent applicants. However, we ask that any information submitted reflects your own experience, skills and understanding. During interviews, candidates are expected to respond independently without the use of AI tools.

Apply Now:
If you're ready to make a difference and grow with us, send in your application today. We might close the job opening early if we get a lot of applications, so it's a good idea to apply soon. If we do close the advert early, and you have an application in process, we will email you prior to closing to give you time to complete. 

Interviews will be held via Microsoft Teams on 9th & 10th July.