Volunteer community manager jobs

We’re looking for a proactive and creative individual to join our team as a Community Fundraising & Partnerships Manager — playing a vital role in growing the support that powers our work.

This role is all about connecting people with purpose. You’ll lead community fundraising activity, build meaningful partnerships with local businesses, and create engaging campaigns and events that inspire support and generate income. Working at the heart of our income generation strategy, you’ll help secure vital funding that directly supports the animals who rely on us.

If you thrive on building relationships, spotting opportunities and turning ideas into results, we’d love to hear from you.

Key Responsibilities

Community Fundraising & Engagement

• Develop and grow community fundraising activity across individuals, groups and local organisations.

• Create and deliver engaging campaigns and fundraising events.

• Recruit and support volunteers to maximise fundraising reach and impact.

• Deliver excellent supporter experiences and stewardship.

Corporate Partnerships

• Build and manage relationships with local businesses.

• Secure financial and in-kind support.

• Develop long-term partnerships that increase income and awareness.

Income Generation & Performance

• Work closely with the Head of Income Generation to deliver fundraising objectives and income targets.

• Maintain a strong pipeline of opportunities and provide regular reporting and forecasting.

• Monitor fundraising trends and identify new opportunities for growth.

Collaboration & Compliance

• Work collaboratively across the organisation to maximise opportunities and ensure consistent messaging.

• Ensure all activity complies with fundraising regulations, GDPR and organisational policies.

• Champion the charity’s values, professionalism and supporter care.

Person Specification

Experience & Knowledge

• Experience in community fundraising, supporter engagement or income generation.

• Experience managing relationships with supporters, community groups or corporate partners.

• Experience delivering successful fundraising campaigns or events.

• Understanding of fundraising principles and supporter stewardship.

Skills & Abilities

• Strong communication and relationship-building skills.

• Highly organised with the ability to manage multiple priorities.

• Proactive, self-motivated and results-driven.

• Confident networker and ambassador for the charity.

• Good IT skills, including CRM/database systems.

Personal Qualities

• Positive, collaborative and resilient.

• Committed to ethical fundraising and continuous learning.

• Passionate about delivering excellent supporter experiences.

As part of the interview process, shortlisted applicants will be asked to deliver a 10-minute presentation. Further details will be provided in the interview invitation.

Benefits

• Company pension

• Employee discount

• Free parking

• Health & wellbeing programme

• On-site parking

We are happy to discuss working hours for this role.

This is a fantastic opportunity to work directly with volunteers, community groups, healthcare professionals and local partners to strengthen community connections, amplify lived experience and ensure people affected by diabetes can access support, information and opportunities to get involved.

As our Engaging Communities and Volunteering Officer, you will play a key role in developing and strengthening community engagement across Northern Ireland.

You will recruit, support and empower a network of volunteers who are passionate about making a difference in their communities. Working collaboratively with community organisations, healthcare providers and voluntary sector partners, you will help raise awareness of diabetes, improve access to support and ensure Diabetes UK Northern Ireland is reaching diverse and underrepresented communities.

You will build trusted relationships, identify new partnership opportunities and support community led approaches that place people with lived experience at the heart of our work.

This is a varied role that combines community engagement, volunteer development, partnership building, project delivery and impact measurement.

The Hepatitis C Trust (HCT) is the UK patient-led charity for hepatitis C. The arrival of highly effective drugs allows us to cure almost everyone who has access to them. We now have an unprecedented opportunity to eliminate hepatitis C by 2030.

We are looking for a passionate and skilled manager who has excellent communication and organisational skills. Working under the guidance of the Southern Regional Manager, you will oversee a staff team and an expanding network of peer programs across Surrey.

Experience of working with disadvantaged groups and an understanding of providing services to vulnerable people is essential, alongside an understanding of how lived experience can support this work.

Your work will involve maintaining and monitoring our existing HCT peer projects across Surrey. This will involve providing support and supervision to existing staff, managing operational issues on a day-to-day basis and overseeing the management of local projects. 

This post also involves regular liaison with external partners across the region, including key stakeholders and NHS colleagues at the Surrey Operational Delivery Network (ODN), alongside drug and alcohol services, hostels, outreach services etc.

First Give

First Give is a national charity that partners with secondary schools to inspire and equip young people with the knowledge, confidence, and skills to drive change. Through our structured programmes, students explore social issues, connect with charities, and take tangible steps to improve their community.

Empowering and equipping young people to meaningfully contribute to their community is a first step to addressing many of the challenges we face at this time of social disconnection and division. Our vision is of a more generous society where everyone is willing and able to give their time, money and skills to the causes they care about.

Trusts and Foundations Manager

We are seeking a dynamic, strategic and relationship-driven Trusts and Foundations Manager to lead on growing and stewarding First Give’s portfolio of high-value funders. This role will focus on securing income from Trusts and Foundations from first engagement to account management, delivery and reporting. 

First Give is a small charity, with a growing fundraising team and big ambitions. You will therefore be someone who thrives in a start-up environment, willing to try new things. We are looking for an exceptional writer, someone who can translate the impact of our work into proposals that inspire and motivate the reader to give.

You will play a pivotal role in shaping First Give’s income growth, working closely with our Head of Philanthropy and Partnerships and the Director to manage relationships with existing donors, and leading on the development of high value bids to expand our work. This role will also support key engagement activities, including hosting donors at student-led Final events and facilitating employee volunteering at schools.

This is an exciting opportunity for a confident communicator and grant fundraiser with experience managing and deepening relationships with high value trusts and foundations gifts – someone who thrives on storytelling and social impact. We currently have a strong pipeline of trusts and foundations and are looking for someone eager to write applications and secure funding.

Contract: Full-time, 35 hours per week; core hours - 10am till 4pm

Location: We have office space at the Pears Hub in West Hampstead, where some people come in one or two times a week, we're very flexible. 

Application process:

- Application form

- Task and interview (interviews will be conducted on MS Teams)

Please also fill out this equality & diversity monitoring form (this will not be linked to your application).

1. Application closes: 20th July 9am

2. Interviews: 23rd and 24th July

3. Start date: 1st September

The students we work with come from a diverse range of backgrounds, and so do we. We want to ensure that we are recruiting, retaining and promoting a diverse mix of colleagues. We want to foster a diverse and inclusive culture, to empower our teams to achieve our vision drawing on the broadest possible range of experiences. We therefore particularly encourage applications from candidates from minoritised groups currently underrepresented on our executive team, particularly black and minority ethnic and disabled candidates.

Please get in touch with Carmen O’Loughlin if you would like to request reasonable adjustments to the recruitment process or have any queries about the role.

Job Summary 
 
To manage and ensure control of the funding, financial and corporate resources of the Charity to ensure a financially secure service, delivering value for money. 

Work with the Co-Directors to advise and develop the financial strategy, model new projects, prepare annual and project budgets, and report on financial performance, contributing to the overall future strategic direction of the Charity.

Manage the day-to-day finances for the Charity. Ensure all aspects of the financial systems are accurate and up to date, including banking, sales and purchase ledgers, payroll and cash management.

The postholder is expected to foster excellent working relationships with all staff, volunteers, senior colleagues and trustees. 

The postholder will be expected to attend the following meeting groups: 

• Monthly All Staff: regular attendance 

• GDPR/Data Working Group 

• Finance and Income Generation (FING) Committee Meetings 

• Responsibilities to and attendance at all other meetings: attendance only as and when required and/or at the direction of the Co-Directors 

Key Responsibilities 

• Supervision and management of Senior Finance & Admin Officer (SFAO) 

• Day to Day Financial Management 

• Provision of accurate reports to Board and senior managers 

• Payroll, Pensions, and Tax Management overview and control 

• Budget Process Management 

• Statutory Reporting & Charity compliance 

• Account Management – Key Suppliers/Contractors 

• Financial Risk Management 

• Governance support to FING Committee and Trustees 

Core External Relationships 

• Payroll Provider 

• TPT Pensions 

• HMRC 

• All Banks 

• Charity Commission 

• Companies House 

• Charity Auditors 

• IT Contractor & Insurers 

Day to Day Financial Management 

• Regularly review and maintain financial policies and procedures. 

• Review the monthly reconciliations carried out by the SFAO thereby ensuring all transactions are properly and efficiently recorded. 

• Oversee the management and appropriate allocation of Restricted Funds, ensuring the monies are allocated according to the donor’s wishes and ensure that records are always maintained 

• Regularly review and make recommendations for improvements to financial controls and ensuring methods are documented and made clear to staff.

• Support with funding bids and reports back to donors 

• Management of all charity bank accounts, acting as authorised signatory with Banks 

Payroll, Pensions and Tax Management 

• Supervise the payroll process carried out by SFAO 

• Responsible for the effective management Charity’s Pension Scheme

• Ensure payments to HMRC are made accurately and on time, and ensure all available allowances are claimed. 

Budget Process Management 

• Take the lead on preparing the Annual Budget, working closely with SLT to capture all spending plans Develop and run a process which is thorough, consistent and inclusive of all managers. 

• Alongside the Co-Director, present the Draft Budget to Board for approval 

• Present monthly management accounts and Cost Centre reports for all managers

• Work closely with all SLT to ensure they fully understand their budgets and ongoing organisational performance against budget 

• Monitor variations against spend and integrate within an overall Cashflow analysis 

• Recommend corrective actions to Co- Directors and/or Board as necessary 

Statutory Reporting & Charity compliance 

• Act as lead member of staff with the Charity’s Auditors 

• Oversee the preparation of the Annual Accounts plus any supporting papers required to enable an efficient and effective annual audit to take place 

• Maintain fixed asset register and inventory of all equipment contracts/agreements 

• Ensure the Charity is fully compliant with statutory bodies and key external institutions, and act as lead on behalf of the charity with the following bodies: 

• Charity Commission 

• Companies House 

• Pensions Regulator 

• HMRC 

• Valuation Office 

• All Banks 
   

Account Management – Key Suppliers/Contractors 

Insurance 

• Take the lead in managing the insurance renewals process, and ensure that a comprehensive suite of insurances is in place to cover key risks across the Charity 
   

Financial Risk Management 

• Ensure appropriate financial risk management techniques and controls are in place at strategic and operational levels. 

• Develop, update and produce long term cashflow forecasts to evidence that the Charity can operate as a going concern. 

• Provide up-to-date dashboards and reports of the financial position, projections and scenarios, considering the financial implications of alternative business models, advice on new and current business income generation initiatives and analysis of financial risk and performance. 

• Work with the Co-Directors, to ensure that the appropriate processes are in place for the long-term financial viability of the charity, advising on the financial consequences of proposed actions 
   

Governance support to FING Committee and Trustees 

• Assist the Chair of FING Committee (Treasurer) 

• Prepare all associated papers and minutes 

• Prepare finance papers for Treasurer to deliver to Board of Trustees 

• Attend Board of Trustees meetings and present information as requested 
   

General 

• Postholder to adhere to their relevant Code of Ethics as laid down by their professional body, being mindful that adherence to the code takes precedence over charity policy and practice should a conflict ever arise. [NB Sections A + C of the current professional code are applicable.]

• Keep abreast of financial developments across the charity sector and ensure any opportunities for tax reliefs, cost reduction, value for money and more effective systems are seized as appropriate.

• Undertake any other duties as determined by the Co-Directors. 

 
Personal Specification 

• Personally committed to Caring in Bristol’s vision and values and collaboration-focused method of work. 

• Committed to reflection and learning, including sharing failures and uncertainties; openly taking feedback from the team and members of the community on your behaviour and work. 

• Bring ideas for improvements and is open and honest in all communications where relevant and appropriate. 

• Awareness of your own needs: the homelessness sector can be challenging – you will be good at knowing your limits under pressure and will be confident to ask for help when you need it. You will receive support from your team, and we are keen to nurture an environment where no-one feels worried about asking for help or support when they need it. 

• Resilience working under pressure, ability, and willingness to both give and take constructive feedback. 

• Willingness to work the extra hours where needed, with a flexible working policy. 

• Growing levels of self-awareness, including an understanding of how your background has shaped the opportunities afforded to you and how you relate to people from different backgrounds to you. 

• Willing to develop emotional intelligence, including a growing ability to empathise with and appreciate others, creating opportunities for those you work with to grow. 

• A passion for social justice and to change Bristol for the better. 

Essential 

• Minimum part qualified accountant or qualified by experience with strong financial management experience, with an ability to understand the practical impact of finance decisions and processes across the whole charity. 

• Specialist knowledge of Charities required, including Charity SORP guidance and procedures, underpinned by strong theoretical knowledge and practical experience. 

• Ability to work with the Co-directors to lead the formulation of long-term financial plans and strategies which will influence the long-term direction of the charity. 

• Experience in developing major finance policy development. 

• Experience in budgeting and financial planning.

• Experience in management accounting. 

• Ability to receive, process and provide highly complex or sensitive financial information including ability to analyse and clearly communicate financial information.

• Strong IT skills including the Microsoft Office suite, in particular Excel, and experience of using databases. 

• Solid organisational skills including consistency, accuracy, and an eye for detail. 

• Experience of line management and supporting and developing staff. 

• Knowledge and understanding of Equity, Diversity & Inclusion practices. 

Desirable  

• Experience in using QuickBooks accounting software is desirable or transferrable knowledge of similar online accounting packages. 

The Society is looking for a new member of staff to develop, manage and coordinate the Make Your Mark in Volunteering Campaign. The Campaign Coordinator will provide project management and delivery of campaign events, training, communications, audience development, partner engagement and evaluation. They will liaise with and support the Make Your Mark Working Group, the wider Make Your Mark membership, community groups and external partners to ensure the implementation of inclusive volunteer programmes.

The Make Your Mark in Volunteering Campaign, is hosted by the Society and supported by the Make Your Mark Working Group.

Role: Make Your Mark Campaign Coordinator – 37 hours per week, fixed term to 31 March 2029, with extension pending further funding

Salary: £35,400 per annum

Pension: 10% pension contribution by the employer

Hours: 37 hours (five days) per week with flexible daytime working hours Monday to Friday, occasional evening and weekend work required with time off in lieu (TOIL) provided

Location: Hybrid at-home and in-person working based at the Society’s office at the National Museum of Scotland in Edinburgh, with some time in partner organisation offices, particularly Volunteer Scotland in Stirling. However, as there are several flights of stairs up to the Society offices, we are happy to explore different ways of working.

Reports to: Make Your Mark Working Group; project managed by Sarah Pearce, Heritage Network; line managed by Jeff Sanders, Society of Antiquaries of Scotland; oversight group comprising Sarah, Jeff and Joanna Todd, Historic Environment Scotland

Probation: Nine-month probationary period during which time your skills and suitability for the post will be assessed

Find out more information on the Societies website.

How to Apply

Please submit a CV and a covering letter outlining how your experience, skills and knowledge meet the requirements (covering letter to be no more than two sides of A4) by the closing date to the Outreach Manager, Dr Jeff Sanders FSAScot.

Closing date: 11:59 PM (UK time) on 12 July 2026 

Shortlisted candidates will be interviewed in person in Edinburgh or online via Zoom during the week commencing 27 July 2026. Reasonable travel expenses can be claimed.

Applicants who are not shortlisted will be informed but unfortunately, no detailed feedback will be possible.

The Society of Antiquaries of Scotland is dedicated to meeting the aims and commitments set out in its equality policy. This includes not discriminating under the Equality Act 2010 and building an accurate picture of the make-up of the workforce in encouraging equality and diversity. Please help us by filling in the Equalities Monitoring Form – a link will be emailed to you with receipt of your application. Filling in this form is voluntary and the results are anonymous and are not used in the recruitment process.

Manager - Our Place and Our Voice
Pay: £37,650 - £41,250 per annum, pro rata
Hours: Part-time. 28 hours a week
Work Pattern: Spread across Monday to Saturday (mostly Monday to Friday, 9am to 5pm, with occasional Saturday work to support events and projects)
Contract Period: Permanent
Location: AoD Our Place Project, Normand Croft Community School, Lillie Road, London SW6 7SR

About Action on Disability

Action on Disability (AoD), founded in 1979, is one of London’s leading Disabled People’s Organisations (DPOs). Guided by the Social Model of Disability, we work to remove barriers and promote equality, inclusion and choice for all Disabled people.

AoD is a medium-sized charity with a Board of Trustees, 27 staff, and a strong pool of casual staff and volunteers. Many of whom have lived experience of disability. We are proud that 100% of our Board and 54% of our staff identify as Disabled.

We deliver four key services: Young Lives & Families, Employment, Welfare Benefits, and Independent Living.

Purpose of the Role

The Part-Time Manager for Our Place and Our Voice leads AoD’s work on co-production, peer support, campaigning and community engagement. The postholder ensures Disabled people are actively involved in shaping services, influencing policy and strengthening their voice within the local community and beyond.

The role coordinates peer-led programmes, develops accessible training and events, and builds partnerships that promote inclusion and representation. Working closely with the Chief Executive and Chief Operating Officer, the postholder ensures that AoD’s values of co-production and Disabled leadership are embedded throughout the organisation.

Main Responsibilities

1. Lead, plan and coordinate AoD’s Our Place and Our Voice programmes, including co-production, peer support and community engagement initiatives.

2. Develop and deliver accessible training, workshops and events that build confidence, skills and leadership among Disabled people.

3. Recruit, supervise and support volunteers, peer facilitators and freelancers to deliver activities safely and effectively.

4. Build and maintain positive partnerships with local authorities, VCSE organisations, health services and community networks to promote the voice of Disabled people.

5. Promote co-production practice across AoD’s services, working with other managers to embed user involvement in service design and review.

6. Ensure all activities are inclusive, accessible and aligned with the Social Model of Disability.

7. Monitor and evaluate project performance, including collecting data, feedback and case studies to evidence impact.

8. Manage budgets within agreed limits and support financial planning and reporting to the Chief Executive.

9. Prepare and submit funding applications and tender bids (in conjunction with the Chief Executive) to support programme sustainability and growth.

10.  Ensure compliance with AoD policies and procedures, including safeguarding, health & safety and data protection.

11.  Represent AoD positively at external meetings, forums and events, promoting our work and values.

12.  Work collaboratively with other AoD departments to promote shared learning and inclusive practice.

General Responsibilities

Work in line with AoD’s aims, values and the Social Model of Disability.

• Follow AoD’s policies on Equality, Safeguarding, Health & Safety, Confidentiality and Data Protection.
• Actively contribute to team meetings, supervision and training.
• Promote AoD’s services and values to partners, employers and the wider community.
• Be flexible and willing to carry out other tasks that support the smooth running of the service.

Organisational responsibilities

All staff share responsibility for upholding AoD’s values and ensuring that our work reflects the principles of the Social Model of Disability. In this role you will:

• Work in line with AoD’s aims, values and strategic priorities, promoting equality, inclusion and co-production in all aspects of your work.
• Follow AoD’s policies and procedures, including those covering Equality, Safeguarding, Health & Safety, Data Protection and Confidentiality.
• Promote and represent AoD positively to partners, employers, funders and members of the public.
• Contribute to organisational development, suggesting improvements and sharing ideas to strengthen our services.
• Participate fully in supervision, training, team and organisational meetings, and support colleagues to achieve shared goals.
• Maintain accurate records and monitoring data, contributing to reports for funders, commissioners and internal use.
• Work flexibly across projects and departments when needed, supporting colleagues and adapting to new priorities.
• Ensure safe and responsible working practices in all aspects of your role, including the wellbeing of yourself and others.
• Uphold AoD’s commitment to being a DPO led by and for Disabled people.

In return we offer

• 25 days annual leave (pro rata), rising to 30 days after 5 years’ service
• Life Assurance (1x salary if enrolled in the auto-enrolment pension)
• Company sick pay (2 weeks after 6 months’ service; 1 month after 12 months)
• 2 weeks Disability Leave pay
• Employee Assistance Programme

Additional Information

• Some evening or weekend work may occasionally be required.
• An enhanced DBS check will be required.
• Travel across Greater London will be required; travel expenses reimbursed according to policy.
• Managers are expected to work on-site for at least four days per week (full-time equivalent); for part-time staff this will be proportionate to their hours.

Closing Date: 24th July
Interview Dates: 4-6th August
N.B. We reserve the right to interview and close the deadline early should a suitable applicant apply

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website where you can complete your application for this position.

We particularly welcome applications from Disabled people, as they are currently under-represented in leadership roles across the wider voluntary and community sector. As a Disabled People’s Organisation, we believe lived experience brings valuable insight and leadership to this role. We will provide reasonable adjustments at all stages of recruitment and employment.

No agencies please.

Key details

• Contract: 1-year fixed-term, with potential to extend. 3-month probationary period.
• Hours: 16 hours per week. Candidates must be available Weds 9.00-12.00 and Thurs 15.30–18.30 most weeks, to support project activities. Remaining hours can be worked flexibly by agreement.
• Location: Office and venues in Tower Hamlets, with some home working
• Salary:  £30,784 per annum pro rata (0.4 FTE, 2 days per week)
• Start date: From 1 August 2026 (negotiable)
• Line manager: Project & Operations Officer
• Requirements: DBS check. You must already have the right to live and work in the UK.

Who we are

Globe Community Project is a dynamic and growing charity in the heart of East London. Our mission is to transform loneliness into connection among isolated people and under-served groups in Tower Hamlets. Connection is important to us in everything we do.

About the role

We are seeking an organised, dynamic and people-focused Volunteer Coordinator to lead volunteering across both our programmes. This role will supporting and coordinate volunteers across

•  Touching Safe Ground – supporting women and children seeking sanctuary.
•  Well Old – supporting older people experiencing loneliness and isolation.

You will support our established volunteer team within Touching Safe Ground, and develop volunteering opportunities within Well Old. This role is responsible for recruiting, coordinating, supporting and developing a diverse team of volunteers who make our sessions and activities possible.

You will help ensure that volunteers have a positive, rewarding and meaningful experience, while enabling Globe Community Project to deliver high-quality support to participants. This is an exciting opportunity for someone who enjoys building relationships and using their great admin skills to create opportunities for others, helping volunteers develop their skills, confidence and sense of belonging.

What you’ll do

• Coordinate volunteer availability for both of our projects, including weekly Touching Safe Ground sessions. 
• Recruit new volunteers through social media, volunteering websites, local university liaison and community outreach.
• Act as the first point of contact for volunteering enquiries, manage applications, conduct interviews, and manage references and onboarding requirements
• Build and maintain effective partnerships and referral pathways with organisations, universities and community groups, including including universities, faith organisations and community groups across East London.
•  Ensure all volunteers complete appropriate DBS checks, Volunteer Agreements and any other required safeguarding processes.
•  Deliver volunteer inductions and provide practical training, supporting the learning, development and wellbeing of volunteers, and identifying any further training needs as they arise.
•  Network and conduct desk research to identify wellbeing, learning and CPD opportunities for volunteers, particularly those with lived experience of migration or seeking sanctuary.
• Administer volunteer travel expenses and maintain accurate records on shared systems.
• Attend sessions regularly alongside volunteers to build relationships, provide support and understand their experiences.
•  Maintain regular communication with volunteers and respond promptly to questions and concerns.
•  Organise volunteer thank-you events and other opportunities to recognise and celebrate their contributions.
•  Monitor and report on volunteer numbers, recruitment, retention, successes and challenges.
•  Attend relevant staff meetings as required.
• Report safeguarding concerns immediately and follow organisational safeguarding procedures.

What we’re looking for

Essential:

• Demonstrable experience coordinating, managing or supporting volunteers, interns or staff.
• Excellent organisational, time management and prioritisation skills
• Strong interpersonal and relationship-building skills.
• Experience recruiting, onboarding or coordinating volunteers, interns or staff.
• Confidence in working with people from diverse backgrounds.
• Strong administrative skills and attention to detail.
• Ability to work independently and use initiative.
• Good written and verbal communication skills.
• Confident using email, spreadsheets and maintaining accurate records.
• Commitment to safeguarding, promoting the welfare of children and adults, protecting confidentiality and personal data.
• Warm, inclusive and supportive, committed to helping others succeed.
• Commitment to the values and mission of Globe Community Project.

Desirable:

• Experience working within the charity, community or voluntary sector.
• Experience supporting refugees, asylum seekers, migrants, older adults on low incomes, or other marginalised communities.
• Knowledge of volunteer management best practice.
• Experience of using CRM systems.
• Experience organising events, training or community activities.
• Speaks a community language.
• Experience using social media or digital platforms for recruitment and engagement.

Equal Opportunities

Globe Community Project is committed to building a diverse team that reflects the communities we serve. We particularly welcome applications from people with lived experience of migration and seeking sanctuary.

What we offer

• Salary £29,500 per annum (full-time equivalent). This role is 2 days per week (16 hours, 0.4 FTE), giving an actual salary of £11,800 per annum.
• 30 days’ paid holiday plus bank holidays, pro-rata, increasing after 5 years’ service.
• 10% employer pension contribution through our NEST scheme.
• Employee health insurance following successful completion of probation period.
• Hybrid working with some home working.
• A supportive, diverse and mission-driven team.
• Opportunities for training and professional development.

Job Title: Engagement Manager  

Location: Aberdeenshire 

Contract Type:Fixed Term Contract – 31/03/2027 

Hours: Part-Time 14 hours per week 

Salary:£25625 Pro Rata 

PVG Enhanced

Volunteering Matters   

Who we are 
At Volunteering Matters, we believe people have the power to create change. Whether through volunteering by helping others and giving time, or through social action such as speaking up, campaigning, or leading change, everyone can make a difference. We bring people together to build stronger communities across England, Scotland and Wales, making sure everyone has the chance to get involved and create real change. 

What we do 
We help people of all ages and backgrounds get involved in volunteering and social action. We focus on making sure that everyone, no matter their situation, has the chance to take part. We work with local people. 

How we do this 

We support people to share their time and skills to help others and tackle big challenges in their communities. 

• We remove barriers to volunteering and social action, making it easier for people who don’t always get the chance to take part. 

• We listen to and amplify voices that aren’t always heard, helping volunteers and communities influence change. 

• We help volunteers beyond their first experience, offering training, support, and pathways to new opportunities. 

• We connect businesses with communities, creating meaningful employee volunteering projects. 

• We show the impact of volunteering and social action, proving how it changes lives for the better. 

Our promise to volunteers 

We are always looking for new ways for volunteers to make a difference. We bring people together across generations and backgrounds to learn from each other and create change. At the same time, we make sure that all our volunteers are trained, supported, and valued, so they feel confident in what they do. 

It’s a brilliant time to join us. We’re evolving, growing our impact, and shaping a future where everyone can take part and feel they belong.  

We are looking for a talented, dynamic, and professional Engagement Manager to join our team in Aberdeenshire. The right candidate would be someone who can work flexibly and demonstrate an understanding and total commitment to our organisational values.
 

As our Engagement Manager, you will directly support people aged 16+ who may have complex and challenging barriers preventing them from securing a positive pathway.The role will include identifying barriers and helping to build the tools needed to remove them. Supporting with pre volunteering activity as well as volunteering placements in their local area. 
 

You will identify, develop, and manage partnerships with charitable and not-for-profit organisations across Aberdeenshire, building an effective presence within the third sector locally.You will create diverse, high-quality, structured volunteering opportunities with charity partner organisations, ensuring that volunteering roles reflect the needs and interests of those we support.You will also support the creation of strong referral pathways into our service, and beyond it, building on a knowledge of existing provision. As part of the All-in-Aberdeenshire consortium you will be a positive bridge to support people into positive destinations such as employment, training or further education.

Key Duties Responsibilities 

To engage directly with people 16+ to understand their wants, needs and aspirations and determine the best opportunity for each person and provide the support they need in advance of volunteering. 

To support on a 1:1 basis, in person or digitally with the volunteer to create an action plan. 

To work in partnership with All-in-Aberdeenshire consortium to achieve outcomes. 

To develop and maintain good relationships with referral partners such as The Council, DWP, SDS etc to ensure a steady stream of referrals are received. 

To Liaise with referral sources, regarding new and existing referrals. 

To identify, create and develop relationships with new charity partners or agencies to provide bespoke and tailored volunteering opportunities.These opportunities will help the individuals supported to gain experience, confidence and support them on route to a positive destination. 

To manage the risk assessment, quality assurance, and audit processes as appropriate. 

Ensure monitoring, impact and evaluation of information and data is collected and that the project meets its agreed targets, reporting format and schedule.Assist the Delivery Leader by preparing reports to funders. 

To ensure all the above is done with excellent record keeping, in accordance with compliance requirements.

Promoting and representing Volunteering Matters across Aberdeenshire. 

Contribute to the wider Volunteering Matters staff teams, upholding our values at all times. 

Skills 

A sound and comprehensive understanding of the particular challenges and barriers that people in Aberdeenshire face with moving into a positive destination of volunteering, employment, training and further education. 

Understanding of how to assess the needs of an individual using a person-centered approach.

Excellent organisational and IT skills. 

Excellent people skills with the ability to build professional, long-term relationships with others. 

Beneficiary-focused, and adaptable – able to go from strategic conversations with key partners to chatting with a nervous potential individual. 

Ability to manage a busy workload and prioritise accordingly. 

Strong attention to detail and a willingness to accurately record all interactions. 

Creating, coordinating and supporting proper reporting channels around contract compliance

Experience of project management and working to deadlines. 

Experience Required 

Example - Significant experience working directly with people, particularly those who face challenges and barriers.

Demonstratable relationship management experience with a wide range of stakeholders. 

Experience in using a CRM (customer relationship management) system 

Experience of project management, achieving high targets and working to strict deadlines.

Experience of working in a remote setting as well as working within a team 

Proven ability to communicate effectively and work as part of a team. 

Our Values & Way of Working 

In all that we are guided by our values: Empowering, Inclusive, Compassionate, Positive & Straightforward.  

Diversity & Inclusion   

Volunteering Matters welcomes all applicants and are keen to ensure our team reflects the diversity of the UK and the communities we serve. We encourage applications from disabled, LGBT and Black, Asian and Minority Ethnic backgrounds, along with candidates with any protected characteristics and from disadvantaged groups.   

Disability Confident & Reasonable Adjustments 

We guarantee to interview anyone with a disability whose application meets the minimum criteria for the role. Please provide evidence in your application, which demonstrates that you meet the level of competence required in the Job Description under skill and experience. To be considered for a guaranteed interview or to discuss any reasonable adjustments during the process, please state this in your cover letter.  

Benefits   

Our employee benefits reflect our culture which is built on an approach of full flexibility with accountability, and designed to let you make your most positive contribution; we offer: 

• Flexible Working by Default (re hours & place of work)  

• Unlimited Annual Leave  

• Employee Pension scheme  

• Life Assurance  

• Cycle to Work Scheme  

• Season Ticket Loan  

• Employee Assistance Programme  

• Enhanced sick and family leave.   

• Lifestyle Discount Scheme   

We are also open to discussing job share applications.   

GDPR Statement   

If you apply for a role with us, we will retain your contact details including your name, address, email address and phone number to help us manage your application for up to six months.  We will not use your personal data for any other purpose or share it with any third party. You can contact us at any point to update your personal information or ask us to delete it from our records.     

Policy on AI-Generated Applications  

Applications are accepted on trust, and we expect all submissions to reflect the applicant’s own words, experiences, and motivations. While tools such as Artificial Intelligence (AI) may support the application process, applications should not be generated wholly by AI.  

To Apply   

Please send an updated, complete CV and cover letter via the Charity Job Apply button above. In your application clearly state which role you are applying for. In the cover letter please demonstrate how you would fulfil the role requirements, what previous relevant achievements you have (both in life and at work), what skills & experience you can offer, and what you believe you can contribute to Volunteering Matters.   

We welcome applications from everyone, but please note that if we receive an extremely large number of responses, we may close this advert early to fully consider applications. We encourage you to apply promptly so you don’t miss the opportunity to join our community. 

Right to Work in the UK 
Please note that while we hold a license to sponsor employees on a skilled worker visa, the number of applications we can make each year is very limited. Unfortunately, this role does not meet the criteria for sponsorship, therefore, you must already have the right to work in the UK to be considered for this position. 

If you have any questions about current vacancies, the recruitment process, or need support, our team is here to help. You can contact us directly by emailing and a member of the team will get back to you as soon as possible. 

What if your next role could help people step forward and make a difference when it matters most?

At LIVES, we believe that saving lives starts long before an emergency happens. Through prevention, education and community engagement, we help people develop the skills, confidence and willingness to step forward and help when it matters most.

We're looking for an enthusiastic and experienced Community Prevention and Programmes Manager to lead and develop this important area of our work. This is an exciting opportunity to shape a growing portfolio of community programmes that help create safer, healthier and more resilient communities across Lincolnshire.

Working with volunteers, community groups, partners and funders, you will lead programmes that deliver lifesaving skills training, support community resilience and help prevent illness and injury. You will play a key role in turning ideas into practical action and ensuring our programmes deliver meaningful and measurable impact.

What you'll be doing

You will lead the day-to-day delivery and development of our community education and prevention programmes, including initiatives focused on lifesaving skills, public safety, health improvement and early intervention.

A significant part of the role will involve recruiting, supporting and developing our network of Community Champion volunteers, helping them deliver high-quality community education and engagement activities with confidence and consistency.

You will build strong relationships with schools, workplaces, community groups, local organisations and other partners to expand the reach and impact of our programmes. You'll also lead funded projects, ensuring they are delivered effectively, achieve agreed outcomes and provide clear evidence of impact for funders and stakeholders.

Alongside programme delivery, you will identify opportunities for growth, contribute to funding applications, support the development of new initiatives and help shape the future direction of community prevention work within LIVES.

About you

We're looking for someone who combines excellent organisational and project management skills with a genuine passion for working with communities.

You will have experience of coordinating, delivering or managing community-based projects, programmes or services, along with experience of engaging communities, building partnerships and supporting volunteers. You'll be comfortable managing multiple priorities, monitoring outcomes and demonstrating impact, while maintaining a practical and solutions-focused approach.

You will be an excellent communicator, able to build positive relationships with a wide range of people, and motivated by the opportunity to help communities become safer, healthier and more confident.

Experience within the charity, healthcare, public health, education, emergency response or community development sectors would be advantageous, but we are equally interested in people who can demonstrate transferable skills and a commitment to our mission.

Why join LIVES?

LIVES is a charity dedicated to saving lives in Lincolnshire. Every day, our volunteers, clinicians and staff work together to help people in their moment of need, equip communities with the skills and confidence to act when it matters most, and provide support before, during and after health emergencies.

This is a rare opportunity to lead a growing area of work where you can see the direct impact of your efforts on individuals, communities and the future direction of the charity. If you're passionate about empowering people, developing volunteers and creating programmes that make a real difference, we'd love to hear from you.

Special Events Manager – Volunteering

Contract type: 12 Months Fixed term – 35 hours per week

Location: London, UK
UK hybrid working – a minimum of 40 % of working time is spent face-to-face (London office, external meetings or travel). 60/40 hybrid working at WaterAid means roughly three days wherever you work best and two days together in person.

Salary: £47,423 per year with excellent benefits.

Change starts with water. Change starts with you.

Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that – for everyone, everywhere. Join us, and your energy will help unlock people’s potential and create a fairer future.

About WaterAid

We’re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen.

About the team

The Community, Events and Education team manages and delivers a diverse portfolio of fundraising and engagement activity ranging from challenge events, our partnership with Glastonbury festival to community fundraising, our volunteer Speaker Network and education engagement. The team delivers far more than income by deepening the engagement of new and existing supporters, raising awareness of WaterAid’s work.

The Special Events team is responsible for the management and delivery of unique festivals partnerships and special events.

About the role

As our Special Events Manager – Volunteering you will lead volunteer management across all of WaterAid’s festival and special events activity and manage teams of staff and volunteers onsite at some of the UKs biggest and most loved public events.

In this role, you will:

• Recruit, train and manage over 700 volunteers across festivals
• Develop and deliver volunteer training, safeguarding and wellbeing processes.
• Support the special events team with operational plans, including volunteer schedules, logistics and volunteer welfare.
• Lead teams onsite at festival events as required including Glastonbury festival, and other WaterAid events.
• Champion WaterAid’s commitment to equity, inclusion and safeguarding.

Requirements

To be successful, you will need:

• Proven experience of recruiting, developing, motivating, and managing large teams of volunteers at mass public events.
• Excellent knowledge and experience of safeguarding and welfare practices for volunteers and experience in delivering these in a live events environment.
• Proven experience of leading, managing and supporting volunteers and staff.
• Ability to manage cross-team projects and establish excellent stakeholder relationships at peer and senior levels to deliver against shared objectives.

Closing date: Applications close 12:00 PM UK time on Monday 6th July. Interviews are expected to take place week commencing 13th July.

How to apply: Click Apply to complete the pre-screening questions and upload your CV and cover letter

Can I use Artificial Intelligence (AI) technology in my application?

At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.

Pre‑employment screening

To apply for this role, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to local law and WaterAid’s Safer Recruitment policy. All UK based roles require a basic Disclosure and Barring Service (DBS) check.

Benefits

• 36 days’ holiday (including 8 Bank Holidays)
• Option to buy an extra 5 days’ annual leave
• Employer pension contribution up to 10 %
• Flexible and hybrid working arrangements
• Season ticket loan
• Free annual eye tests
• ‘Give as you Earn’ charitable giving scheme
• Enhanced parental leave (maternity, adoption/surrogacy, shared parental and paternity)
• Sabbaticals
• One paid volunteer day each year

As part of our annual leave policy, all employees receive three additional days of annual leave on top of their standard allocation of 25 days. These days are designated to cover the period when our UK office closes between Christmas and New Year, allowing all UK WaterAiders to take a well-deserved break.

These days are automatically scheduled and cannot be changed or moved. Annual leave is accrued based on your start date. If sufficient leave has not been accrued by the time of the closure, the 3 days will be taken as unpaid leave or pro-rated, depending on your circumstances.

Our People Promise

We will work with passion and focus to make sure everyone everywhere has clean water, decent toilets and good hygiene. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to be a place where people feel safe and able to contribute their voice and truly live our values.

Equal Opportunities

We welcome applications from people of all backgrounds, beliefs, customs, traditions, ways of life and status. This includes, but is not limited to, race, ethnicity, caste, colour, gender, language, religion, political or other opinion, national or social origin, property, birth, disability status, neurodiversity, age, marital and family status, sexual orientation and gender identity, health status, place of residence, economic and social situation.

Safeguarding

We are committed to protecting everyone we come into contact with. We have a zero- tolerance approach to abuse of power, privilege or trust across our global work, and to any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. All offers of employment are subject to satisfactory references and appropriate screening checks (which can include counterterrorism, safeguarding and criminal records checks).

Together, we’ll change the world through water.

Join us and be part of the change!

Reference Number: V580 

Job Title: Volunteer Coordinator  

Location:Flintshire - Home based with some local travel

Contract Type: Initial Fixed Term Contract until 28 February 2027

Hours: 21 hours per week

Salary: £15,375 pro rata (£25,625 Full Time Equivalent)

DBS: Enhanced Level DBS

Job Family: Job Family 3

Interview Dates: July 2026 TBC

Volunteering Matters  

Who we are

At Volunteering Matters, we believe people have the power to create change. Whether through volunteering by helping others and giving time, or through social action such as speaking up, campaigning, or leading change, everyone can make a difference. We bring people together to build stronger communities across England, Scotland and Wales, making sure everyone has the chance to get involved and create real change.

 
Creating stronger communities through the power of volunteering

Volunteering Matters is a nationwide charity that exists to create stronger communities through the power of volunteering. We work with local partners to develop impactful programmes that support individuals and communities across the UK.

Since 1962, we’ve used our influence to champion volunteering as a powerful tool to build a thriving, resilient society. Our projects are co-created with the people and communities we work alongside: an approach that encourages our participants to become future volunteers and leaders, not just beneficiaries.

We understand the pressures of day-to-day life and create flexible, inclusive opportunities for people at all stages of life. And beyond delivering projects on the ground, we use our voice to shape policy and practice – ensuring volunteering stays recognised, supported and sustainable for generations to come.

What we do
We help people of all ages and backgrounds get involved in volunteering and social action. We focus on making sure that everyone, no matter their situation, has the chance to take part. We work with local people.

How we do this
We support people to share their time and skills to help others and tackle big challenges in their communities.

· We remove barriers to volunteering and social action, making it easier for people who don’t always get the chance to take part.

· We listen to and amplify voices that aren’t always heard, helping volunteers and communities influence change.
 

·We help volunteers beyond their first experience, offering training, support, and pathways to new opportunities.
 

·We connect businesses with communities, creating meaningful employee volunteering projects.
 

·We show the impact of volunteering and social action, proving how it changes lives for the better.

Why Join Us? 
Every day, older people across Flintshire experience loneliness and social isolation. As our Volunteer Coordinator, you'll lead a project that connects people with friendship, support and their community. Working alongside an amazing group of volunteers, you'll help older people build confidence, improve wellbeing and live more connected lives.

About the role
We're looking for a Volunteer Coordinator to lead our Flintshire Befrienders project. You'll recruit, train and support volunteers, build partnerships and relationships across Flintshire, and ensure older people receive high-quality befriending support that helps reduce loneliness and improve wellbeing.

This is an ideal opportunity for someone who enjoys working with people, building relationships and making a visible impact in their community.  A typical week might Include:

• Meeting a new volunteer who is interested in getting involved 
• Matching an older person with a new befriender who can support them
• Attending a community networking event
• Supporting volunteers on a 1:1 level
• Writing progress updates for our funders and supporters
• Planning a social activity, or a celebration event

Our Values & Way of Working

In all that we are guided by our values: Empowering, Inclusive, Compassionate, Positive & Straightforward. 

Diversity & Inclusion

Volunteering Matters welcomes all applicants and are keen to ensure our team reflects the diversity of the UK and the communities we serve. We encourage applications from disabled, LGBT and Black, Asian and Minority Ethnic backgrounds, along with candidates with any protected characteristics and from disadvantaged groups.

Disability Confident & Reasonable Adjustments

We guarantee to interview anyone with a disability whose application meets the minimum criteria for the role. Please provide evidence in your application, which demonstrates that you meet the level of competence required in the Job Description under skill and experience. To be considered for a guaranteed interview or to discuss any reasonable adjustments during the process, please state this in your cover letter. 
 

Benefits

Our employee benefits reflect our culture which is built on an approach of full flexibility with accountability, and designed to let you make your most positive contribution; we offer:

· Flexible Working by Default (re hours & place of work) 

· Unlimited Annual Leave 

·Employee Pension scheme 

·Life Assurance 

·Cycle to Work Scheme 

·Season Ticket Loan 

·Employee Assistance Programme 

·Enhanced sick and family leave.

·Lifestyle Discount Scheme

We are also open to discussing job share applications.

GDPR Statement

If you apply for a role with us, we will retain your contact details including your name, address, email address and phone number to help us manage your application for up to six months.  We will not use your personal data for any other purpose or share it with any third party. You can contact us at any point to update your personal information or ask us to delete it from our records.

Policy on AI-Generated Applications 

Applications are accepted on trust, and we expect all submissions to reflect the applicant’s own words, experiences, and motivations. While tools such as Artificial Intelligence (AI) may support the application process, applications should not be generated wholly by AI. 

To Apply

Please send an updated, complete CV and cover letter via the Charity Job Apply button above. In your application clearly state which role you are applying for. In the cover letter please demonstrate how you would fulfil the role requirements, what previous relevant achievements you have (both in life and at work), what skills & experience you can offer, and what you believe you can contribute to Volunteering Matters.

We welcome applications from everyone, but please note that if we receive an extremely large number of responses, we may close this advert early to fully consider applications. We encourage you to apply promptly so you don’t miss the opportunity to join our community.

Right to Work in the UK
Please note that while we hold a license to sponsor employees on a skilled worker visa, the number of applications we can make each year is very limited. Unfortunately, this role does not meet the criteria for sponsorship, therefore, you must already have the right to work in the UK to be considered for this position.

If you have any questions about current vacancies, the recruitment process, or need support, our team is here to help. You can contact us.     

   

Job Title:  Ipswich Project Manager: Social Action

Location: Ipswich. Homebased with travel across Suffolk 

Contract Type:  6 months Fixed Term 

Hours: 17.5 hours per week (0.5 FTE) 

Salary: £17,000 pa (£30,000 FTE  pro rata) 

DBS/PVG: DBS Basic 

Job Family: 3    

Volunteering Matters   

Who we are 
At Volunteering Matters, we believe people have the power to create change. Whether through volunteering by helping others and giving time, or through social action such as speaking up, campaigning, or leading change, everyone can make a difference. We bring people together to build stronger communities across England, Scotland and Wales, making sure everyone has the chance to get involved and create real change. 

Creating stronger communities through the power of volunteering 

Volunteering Matters is a nationwide charity that exists to create stronger communities through the power of volunteering. We work with local partners to develop impactful programmes that support individuals and communities across the UK. 

Since 1962, we’ve used our influence to champion volunteering as a powerful tool to build a thriving, resilient society. Our projects are co-created with the people and communities we work alongside: an approach that encourages our participants to become future volunteers and leaders, not just beneficiaries. 

 We understand the pressures of day-to-day life and create flexible, inclusive opportunities for people at all stages of life. And beyond delivering projects on the ground, we use our voice to shape policy and practice – ensuring volunteering stays recognised, supported and sustainable for generations to come. 

What we do 
We help people of all ages and backgrounds get involved in volunteering and social action. We focus on making sure that everyone, no matter their situation, has the chance to take part. We work with local people.

How we do this 

We support people to share their time and skills to help others and tackle big challenges in their communities. 

• We remove barriers to volunteering and social action, making it easier for people who don’t always get the chance to take part. 

• We listen to and amplify voices that aren’t always heard, helping volunteers and communities influence change. 

• We help volunteers beyond their first experience, offering training, support, and pathways to new opportunities. 

• We connect businesses with communities, creating meaningful employee volunteering projects. 

• We show the impact of volunteering and social action, proving how it changes lives for the better. 

Our promise to volunteers 

We are always looking for new ways for volunteers to make a difference. We bring people together across generations and backgrounds to learn from each other and create change. At the same time, we make sure that all our volunteers are trained, supported, and valued, so they feel confident in what they do. 

It’s a brilliant time to join us. We’re evolving, growing our impact, and shaping a future where everyone can take part and feel they belong.  

Job purpose:

The Ipswich Project Manager is the primary people and operational leader for delivery staff within the Ipswich Social Action team, part of the wider social action portfolio at Volunteering Matters. The role is responsible for ensuring the safe, compliant, and high-quality delivery of social action programmes in the Ipswich area that enable individuals and communities to speak up, influence change, and take collective action on issues that matter to them. 

This is a time limited role with a strong emphasis on establishing new project delivery and maintaining and developing existing delivery and practice within the team. This will involve building a clear understanding of new and existing delivery models, supporting the integration of staff and projects into the new programme delivery, and identifying risks, gaps, and opportunities to develop further prospective delivery going forward. A key part of the role will be identifying opportunities to integrate all local activity into the#iwill Movement Town of Social Action work, and maximising opportunities to develop social action across all age groups. The postholder will also work closely with local funders and delivery partners to ensure they are fully engaged and involved in local program planning and delivery.

The role does not hold direct budget responsibility or lead a single programme. Instead, it provides strong people management, operational oversight, task management, and compliance leadership, alongside generating insight and recommendations to shape the future development of social action across the Town of Social Action.  

Our Values & Way of Working 

In all that we are guided by our values: Empowering, Inclusive, Compassionate, Positive & Straightforward.  

Diversity & Inclusion   

Volunteering Matters welcomes all applicants and are keen to ensure our team reflects the diversity of the UK and the communities we serve. We encourage applications from disabled, LGBT and Black, Asian and Minority Ethnic backgrounds, along with candidates with any protected characteristics and from disadvantaged groups.   

Disability Confident & Reasonable Adjustments 

We guarantee to interview anyone with a disability whose application meets the minimum criteria for the role. Please provide evidence in your application, which demonstrates that you meet the level of competence required in the Job Description under skill and experience. To be considered for a guaranteed interview or to discuss any reasonable adjustments during the process, please state this in your cover letter.  

 Benefits   

Our employee benefits reflect our culture which is built on an approach of full flexibility with accountability, and designed to let you make your most positive contribution; we offer: 

• Flexible Working by Default (re hours & place of work)  

• Unlimited Annual Leave  

• Employee Pension scheme  

• Life Assurance  

• Cycle to Work Scheme  

• Season Ticket Loan  

• Employee Assistance Programme  

• Enhanced sick and family leave.   

• Lifestyle Discount Scheme   

We are also open to discussing job share applications.  

GDPR Statement   

If you apply for a role with us, we will retain your contact details including your name, address, email address and phone number to help us manage your application for up to six months.  We will not use your personal data for any other purpose or share it with any third party. You can contact us at any point to update your personal information or ask us to delete it from our records.     

Policy on AI-Generated Applications  

Applications are accepted on trust, and we expect all submissions to reflect the applicant’s own words, experiences, and motivations. While tools such as Artificial Intelligence (AI) may support the application process, applications should not be generated wholly by AI.  

 To Apply   

Please send an updated, complete CV and cover letter via the Charity Job Apply button above. In your application clearly state which role you are applying for. In the cover letter please demonstrate how you would fulfil the role requirements, what previous relevant achievements you have (both in life and at work), what skills & experience you can offer, and what you believe you can contribute to Volunteering Matters.   

We welcome applications from everyone, but please note that if we receive an extremely large number of responses, we may close this advert early to fully consider applications. We encourage you to apply promptly so you don’t miss the opportunity to join our community.   

Right to Work in the UK 
Please note that while we hold a license to sponsor employees on a skilled worker visa, the number of applications we can make each year is very limited. Unfortunately, this role does not meet the criteria for sponsorship, therefore, you must already have the right to work in the UK to be considered for this position. 

If you have any questions about current vacancies, the recruitment process, or need support, our team is here to help. You can contact us directly by emailing and a member of the team will get back to you as soon as possible. 

Job Title: Assistant Shop Manager (Maternity Cover)

Salary: £15,736 per annum (pro-rata of full time equivalent £26,227)

Team: Knaphill

Hours: Part Time, 22.5 hours per week

Contract Type: Fixed Term

Location: Knaphill Shop,2PP GU21

About the role

Your key purpose will be to support, and in the absence of the Shop Manager, lead a team of volunteers to maximise sales and deliver excellent customer service. You will also ensure the shop premises and assets are maintained to a high standard, in line with legal requirements and Shooting Star Children’s Hospices (SSCH) policies and procedures.

About you

You will be a proactive and organised team player, confident in supporting, and in the absence of the Shop Manager, leading a team of volunteers. With a strong focus on customer service, you will be comfortable dealing with enquiries and resolving issues professionally, while creating a welcoming and positive environment for both customers and volunteers. You will have the ability to plan and prioritise tasks effectively, including coordinating rotas, delegating responsibilities, and ensuring the smooth day-to-day running of the shop.

You will bring a keen eye for detail and a commercial mindset, with experience or an interest in merchandising, stock management, and sales performance. You will be confident making decisions on pricing, product suitability, and display to maximise income. Working collaboratively with a wide range of internal teams and stakeholders, you will communicate effectively and contribute to achieving shared goals. Enthusiastic and adaptable, you will take pride in maintaining high standards across all areas of the shop, ensuring compliance with policies, procedures, and legal requirements.

Please see the attached job description for more information about this opportunity at Shooting Star Children’s Hospices.

What we offer

In return you will receive a competitive salary along with a range of benefits, which include:

Pension scheme

• NHS Pension Scheme (for eligible employees) or our stakeholder pension scheme, with up to 7% employer contributions

Annual leave

• 27 days plus Bank Holidays rising with length of service
• 2 weeks paid sabbatical leave after 5, 10 and 15 years’ service

Contractual benefits

• Generous sick pay scheme
• Enhanced maternity, adoption, and paternity leave pay
• Flexible working arrangements
• Death in service benefits
• Reimbursed professional membership fees
• Eye care
• Employee referral scheme
• Blue Light discount card

Health and wellbeing

• Employee Assistance Programme
• Occupational Health
• Mindfulness sessions
• Mental Health First Aiders

Safeguarding

We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff to share this commitment. Also, we are committed to equal opportunities and consider all applicants to be in line with the Rehabilitation of Offenders Act 1974. Employment is subject to receipt of satisfactory references and a DBS check.

Equality, diversity and inclusion

Shooting Star Children’s Hospices is committed to inclusion and diversity in everything we do. We know that getting things right is critical for us to live our organisation’s values: Professionalism, Respect, Integrity, Diversity and Excellence.

We are always trying to improve our way of working to be more inclusive and equal. Our vision is for Shooting Star Children’s Hospices to be a place where people of all backgrounds, groups and communities feel welcomed to work and volunteer.

Anticipated closing Date: 03/07/2026

Please note that vacancies may close at any time once a sufficient number of applications has been received. We therefore recommend submitting your application as early as possible.