Volunteering and community officer jobs

Grade: NJC Point 31 - £25,062.60 per annum (FTE £41,771)

Hours: 22.5 hours per week (excluding breaks)

Days: To be worked over 3-4 days; one day must include a full day on a Monday (core hours are worked between 8am - 10am and 4pm - 6pm Monday to Friday)

Contract: Permanent contract, subject to funding and the successful completion of a 6-month probationary period

Responsible to: Director of Finance and Resources

Place of work: In person at Salford CVS’ offices in Eccles, Salford, M30 0FN

Make a difference. Shape our future. Join Salford CVS.

We’re looking for an experienced and motivated Finance Manager to play a key role in strengthening the financial leadership and sustainability of Salford CVS as we continue to grow our programmes and impact across the city.

This newly created role is an exciting opportunity for someone who wants to use their financial expertise to support the voluntary, community and social enterprise (VCSE) sector in Salford - and contribute to an organisation with a long and proud 100‑year history of making a difference.

You’ll join a supportive, collaborative and values‑driven team, working closely with the Director of Finance & Resources to ensure our financial systems, processes and reporting remain robust, accurate and fit for the future.

About you

We’re looking for someone with:

• Strong experience in charity finance, management accounts and financial reporting
• Knowledge of fund accounting and internal financial controls
• Experience of UK payroll processes
• Excellent accuracy, analytical skills and attention to detail
• Confidence using financial systems (Aqilla/Sharperlight desirable)
• A proactive, solution‑focused approach
• Experience supporting others through line management

If you care about your work, enjoy improving systems, and want to support Salford’s vibrant VCSE sector, we’d love to hear from you.

To apply

Please download and complete our application form via the ‘Apply’ button.

Closing date: 12 noon on Friday 13th March 2026
Interviews: In person on Tuesday 24th or Thursday 26th March (PM)

About Symphony Collective

Symphony Collective exists to build platforms and create spaces that help young people find and thrive in their purpose, using Arts, Education and Advocacy as tools.

What began as a vision has grown into a thriving ecosystem including music education, academic support programmes, wellbeing and social justice initiatives, live events, podcasts, short films and community convenings. As our work expands, so does the need for strong delivery and operational leadership.

The Role

We are seeking an experienced Head of Programmes to co-lead Symphony Collective alongside the Founder & CEO.

This is a senior, hands-on leadership role for an operational and delivery partner who will:

• Develop and implement our cross-pillar delivery strategy
• Embed strong operational systems across all programmes
• Oversee delivery staff, freelancers and contractors
• Ensure safeguarding, compliance and quality assurance standards are consistently met
• Translate vision into structured, scalable execution

While the CEO focuses on vision, partnerships, fundraising and storytelling, you will ensure that Symphony’s programmes run with clarity, discipline and operational excellence.

This role combines programme leadership with embedded operational oversight — it is as much about systems and structure as it is about delivery.

Key Responsibilities

Programme Strategy & Delivery

• Develop and implement Symphony’s cross-pillar programme strategy
• Oversee delivery across Arts, Academics and Advocacy
• Translate organisational vision into clear plans, timelines and execution
• Ensure quality assurance metrics and impact frameworks are embedded

Operations & Systems

• Design and implement operational systems and workflows across programmes
• Improve internal coordination, reporting and accountability
• Embed automation, tools and processes that support scale and efficiency
• Oversee safeguarding protocols and compliance processes

People Leadership

• Line manage programme leads, freelancers and volunteers
• Build an inclusive, high-performing delivery culture
• Support recruitment, onboarding and performance development

Governance & Risk

• Maintain operational integrity and risk awareness
• Ensure safeguarding standards are embedded across all delivery
• Support trustee reporting in relation to programme performance and compliance

Symphony Studios

• Oversee the day-to-day programme delivery within Symphony Studios
• Ensure the space functions effectively as a hub for education, creativity and community life
• Align studio operations with wider programme growth

Programme Areas

Arts — music school (choirs, live instrument tuition, production), podcasts, short films and live events

Academics — exam support (GCSE extra tuition), mentoring, soft skills and wider learning programmes

Advocacy — wellbeing and health campaigns, social justice convenings and community work (including our flagship event, TRIBE: Festival of Hope)

About You

You may come from the charity, social enterprise, education, arts or community sector and will bring:

• Senior programme or operational leadership experience
• Strong organisational and people management capability
• Experience building systems and structures in growing organisations
• A collaborative, values-driven leadership style
• Deep alignment with Symphony Collective’s mission and communities

Above all, we are looking for someone who wants to build something brave and meaningful, and who understands what it takes to expand opportunity, support social mobility and create inclusive spaces where young people from marginalised communities can belong, grow and imagine a bigger future.

Background to Role

Age UK Croydon is passionate about achieving our mission to reach, involve, support and connect people so they can age well in Croydon. The Healthier Lifestyle Service at Age UK Croydon offers a range of inclusive and accessible activities and events across the borough of Croydon combining, exercise, health checks, health talks and social engagement in a variety of local settings. 

About the Role

We are looking for an experienced and enthusiastic Service Manager to lead our Healthier Lifestyle team which includes a team of 3 part time Project Officers,  2 x Dementia Project officer 1 x Dementia Carers Group Support Adviser and a great team of volunteers.

Addressing health inequalities and fulfilling our mission means that the Healthier Lifestyles service has opportunity to grow and expand. We want to reach younger older people to encourage “Act Now Age Well” . An important element of this role will be looking for opportunities to develop existing services and introduce a new services including some paid services.  The Healthier Lifestyles Manager is a member of the Integrated Leadership team to support our One Organisation One team ethos for integrated working and holistic support for the older residents of Croydon.

Some duties will include (but are not limited to) –

• Monitor and manage workload, organise schedules, ensuring that services are delivered effectively,
• Ensure quality processes are followed for service delivery against key performance indicators
• Oversee and monitor accurate data recording and monitoring
• Recruit and manage staff in line with Age UK Croydon's policies and guarantee that efficient and effective procedures are in place.
• Oversee recruitment and support for volunteers across the service.
• Carry out regular supervision and appraisals and provide encouragement and support for staff including encouraging skills development and progression
• This list is not exhaustive.

About the Organisation

Ascension Trust (AT) is a Christian inter-denominational organisation with a passion to empower individuals to work together within their local community and nation, to contribute positively to society and to improve the quality of life of the disadvantaged and vulnerable. Established in 2003, our strapline is “Reaching Out to Where You Are”.

Established by Reverend Les Isaac OBE, Ascension Trust operates as an umbrella body for a range of initiatives, including Street Pastors, School & College Pastors, Prayer Pastors, Rail Pastors, Response Pastors, the 60/40 Youth Project, Synergy Network, Five2Medics, the AT Beacon Project, and Overseas Missions, alongside a range of training programmes.

Ascension Trust is a charity registered in England and Wales (Charity No. 1127204/Company No. 06751712) and works in partnership with Ascension Trust Scotland.

About Bridge Watch

Bridge Watch is a suicide prevention and community safety programme that deploys trained volunteer patrols on London’s bridges to identify and support individuals at risk, helping to prevent tragic outcomes.

The programme forms part of wider suicide prevention efforts across the Square Mile and surrounding areas, with a focus on early intervention, compassionate engagement, and partnership working. Bridge Watch volunteers are supported by a comprehensive training framework that equips them to confidently and safely engage with people in crisis, raise public awareness, and signpost to appropriate support.

Bridge Watch continues to develop its coverage, volunteer base, and profile, working closely with statutory and community partners.

Job Summary

The Bridge Watch Assistant will provide administrative and operational support to the Bridge Watch Programme Lead, contributing to the effective day-to-day running, coordination, and development of the programme.

The role plays a key part in supporting volunteers, maintaining smooth operations, and helping to raise the profile and impact of Bridge Watch across London.

Hours: Part-time, three days a week.
Contract: Fixed term for three years.

Main Duties & Responsibilities 

Programme Administration & Coordination

• Support the coordination of the day-to-day operations of the Bridge Watch programme
• Manage incoming and outgoing correspondence and maintain accurate administrative records
• Assist with scheduling, rotas, and general programme organisation

Volunteer Support & Engagement

• Support the recruitment, onboarding, and initial engagement of Bridge Watch volunteers
• Assist with patrol rotas and arranging cover where necessary
• Support follow-up with volunteers to review early experiences and ongoing engagement
• Process volunteer expense claims in line with organisational procedures

Communications, Events & Engagement

• Support the development and delivery of programme communications and awareness-raising activities
• Assist with website and social media content preparation
• Liaise with volunteers, partners, and external organisations to support meetings and events
• Arrange meetings, including booking rooms, preparing agendas, and circulating notes where required

Operational & Practical Support

• Provide practical support at the Bridge Watch base, including assisting with equipment and uniforms
• Order uniforms and equipment and assist with stock management as required
• Attend meetings, events, and occasional patrols to support programme delivery and quality assurance

Monitoring, Development & Funding Support

• Assist with basic research, data collation, and reporting as directed
• Support the preparation of evidence and contributions toward funding applications
• Assist in the development of volunteer resources and support materials

General Responsibilities

• Liaise with members of the wider Ascension Trust staff team as required
• Undertake any other duties reasonably required in line with the role

Experience

• Experience of working in the third sector
• Experience in an administrative or coordination role

Essential Skills

• Good understanding of volunteering and the third sector
• Ability to engage with social media platforms and support basic content creation
• Proficiency in Microsoft 365 (Word, Outlook, Excel, PowerPoint)
• Strong organisational skills with attention to detail
• Ability to prioritise workload and manage competing demands
• Comfortable working independently and as part of a team
• Good written and verbal communication skills
• Willingness and ability to learn new skills

Desirable Skills

• Experience supporting projects or programmes
• Ability to collate and analyse basic data to support reporting and identify trends

To apply, please complete the application form. All CVs must be accompanied by a completed application form.

Closing date: Sunday, 28 February 2026.
Interview date: w/c 9 March 2026. 

No contact from agencies or media sales.

As our Direct Marketing Officer, you will help deliver direct marketing activity that connects supporters to our mission. You will develop marketing campaigns that motivate audiences through engagement that ultimately supports income for the association. Every appeal, every message, every interaction will play a part in supporting our MND community.

Working closely with colleagues across the Association and trusted external partners, you will create compelling communications that make a big impact!

Key Responsibilities

• Responsible for planning and delivering direct marketing campaigns to recruit, develop and build relationships with supporters through a variety of channels
• Source information in order to produce appeals, newsletters and other information for supporters as appropriate, liaising with colleagues, key stakeholders and external agencies as necessary
• Day-to-day management of relationships with key external agencies and suppliers, including direct marketing agencies (e.g. printers, fulfilment houses and telemarketing agencies)
• Tracking and monitoring income and expenditure for campaigns to ensure all commissioned activity is carried out on time, within budgets and to agreed standards
• Reporting of results, and analysis of key activities against KPI’s and targets as well as making recommendations for future activity
• Respond to queries regarding direct marketing campaigns in a timely and professional manner
• Stay informed of competitor activity and legal requirements of fundraising and direct marketing in order to constantly evolve creative techniques and deliver communications that meet appropriate UK regulations

About you

• Experience of delivering Direct Marketing campaigns online and offline (acquisition and development), preferably in the not-for-profit sector
• Strong knowledge of direct marketing principles and experience of working with direct marketing agencies
• Excellent communication and attention to detail with the ability to develop good working relationships with external agencies/suppliers and key stakeholders
• Ability to harness CRM databases for potential direct marketing
• Experience in producing, analysing and interpreting statistical data
• Ability to manage multiple projects to tight deadlines, problem-solving and the confidence to make decisions

Further information about MND Association and full job description is available in the attached Candidate Pack.

Hybrid Working and Flexibility: Requirement to attend the Northampton office 1 day per week. 

We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.

As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.

What We Offer

• 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays
• Access to UK Healthcare, including dental, eyecare, health screenings, and therapies
• 24/7 GP access via phone and video
• Life assurance and confidential counselling helplines
• Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave)
• Access to Benefit Hub for discounts on everyday shopping
• Enhanced pension scheme
• Opportunities for training and personal development
• Hybrid working

About Us

Motor Neurone Disease moves fast. It takes away time, it takes away independence and it has no cure. Every day we support people affected by MND. We fund ground-breaking research. We campaign for better care. We’re here for everyone who needs us. Because with MND, every day matters.

Contract Type: Fixed Term for 10 months

Interviews: 23rd and 24th of March via MS Teams

Join us at The King’s Trust as our new Brand & Marketing Coordinator and play a vital role in helping young people feel inspired, connected and supported.

As part of our growing Brand & Marketing team, you’ll be at the heart of the action - keeping operations running smoothly, supporting colleagues across multiple marketing and fundraising functions, and ensuring our campaigns land with real impact. This is a fantastic opportunity to bring your organisational flair, creativity and energy to a mission‑driven team committed to changing young lives for the better.

In this varied and fast-paced role, you’ll manage inboxes, diaries and key administrative processes, coordinate team meetings and events, support with presentations and documentation, and act as a first point of contact for internal stakeholders. You’ll also work closely with our finance team to keep budgets and supplier processes on track, oversee departmental filing systems, support the Brand & Marketing Director with day‑to‑day admin, and help maintain the smooth flow of information across the wider team. Every task you take on contributes directly to our ability to deliver meaningful campaigns and initiatives for young people across the UK.

We’re looking for someone who’s proactive, organised and enthusiastic someone who enjoys solving problems, building relationships, and supporting colleagues at all levels. You’ll bring strong Microsoft Office skills, experience managing admin within a busy team, and confidence working with a variety of internal stakeholders. In return, you’ll join a supportive, inclusive workplace where your ideas are valued and your development is encouraged. If you’re passionate about helping young people thrive and want to play a key part in a charity making a real difference, we’d love to hear from you.

What happens next?  

Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date. 

Why do we need Brand & Marketing Coordinators? 

Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Brand & Marketing Coordinators! 

Perks for working at The Trust! 

• Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year 
• Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
• You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events etc. 
• In-house learning platform! Develop your skills for your career and your role 
• Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas. 
• Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network). 
• Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave. 
• Interest-free season ticket loans 
• The Trust will contribute 5% of your salary to the Trust Pension Scheme 
• Generous life assurance cover (4 x annual salary) 

**PLEASE NOTE: To apply for this vacancy, please ensure you firstly download a copy of our application form from the documents section below and complete it. Click the 'apply' button and fill out your personal details in the relevant sections. Once you have submitted these you will be asked if you would like to attach any documents. At this stage please submit the completed version of the application form.**

Job title: Prospect Research Officer  (fixed term contract 12 months)
Salary: £31,500-£35,000
Hours: 35 hours per week

Contract: 12 months

Reports to:Prospect Research Manager 

Key relationships: Partnerships and Philanthropy Team, SMT, UNHCR’s global due diligence team 

Location:  WeWork, 1 Mark Square, London EC2A 4EG (hybrid working policy operates)

WHO WE ARE AND WHAT WE DO 
 

United Kingdom for UNHCR is the United Nations Refugee Agency’s national charity partner for the United Kingdom. We generate public awareness of the plight of refugees and raise funds to help protect them through UNHCR’s humanitarian operations across the world.  
 

Our supporters include UK private individuals, communities, corporate partners, trusts and foundations. The funds we raise help UNHCR deliver emergency relief such as shelter, medical care and basic supplies to people fleeing conflict and persecution, as well as healthcare, education and livelihoods opportunities for those who remain displaced over the long term.  
 

Nobody chooses to be a refugee, but we can all play a part in their protection, and we want those who work with us to share our values and passion for the cause.  
 

DIVERSITY, EQUITY, INCLUSION AND BELONGING
 

We strongly value diversity and recognise that it is critical to our success and the cause that we serve. We are committed to providing an inclusive environment for all who work with us and strongly welcome applications from diverse backgrounds, particularly those with lived experience of being a refugee, asylum seeker, internally displaced person, or a stateless person.   UK for UNHCR is proud to have Diversity & Inclusion Working Group. The Diversity & Inclusion Working Group is a group of colleagues focusing on tasks that drive action in the implementation of our D&I Approach.  The group also works to create safe spaces that brings colleagues together for events, discussions and learning experiences that celebrate and support diversity and tackle barriers to inclusion.   

JOB PURPOSE 

UK for UNHCR (UK4U), the UN Refugee Agency's national charity partner, is looking for a Prospect Research Officer to join a small but high performing team with big ambitions. This role will play a key part in continuing to build our UHNWI, HNWI, Trust and Foundation and Corporate and pipelines, by working closely with the Prospect Research Manager, fundraising colleagues as well as UNHCR internationally.   
 

This role reports to the Prospect Research Manager, who is responsible for developing and driving the prospect research strategy, due diligence and all high level, strategic prospect research.  The post holder will help identify research, organise and evaluate a prospect’s financial capacity, ability to give, willingness to give, charitable interests, and connection to the organisation, operating within the organisation’s due diligence process. The role will support UK for UNHCR’s due diligence process by helping to renew due diligence on existing pipelines, to completing some new due diligence profiles on lower-level prospects through utilising key due diligence tools and platforms, working with the Prospect Research Manager and members of the Partnerships and Philanthropy team, SMT and UNHCR’s global due diligence team. 
 

Passionate about the refugee cause and UNHCR’s contribution, you will have demonstrable experience of successfully identifying prospects as well as preparing and presenting in depth prospect briefs for across the high value fundraising pipeline from UHNW and HNW individuals, Trusts & Foundations and Corporates. You will be familiar with using a variety of information sources, of complying with GDPR and other regulations and working with a CRM database. Donor focussed and a problem solver, you will with have excellent written and verbal communication skills and be someone who enjoys working as part of a team. 
 

We are interested in hearing from candidates with a range of professional experience: charity or private sector. If you think you have the relevant skills and crucially, the passion to support the refugee cause, please apply. 
 

ROLE RESPONSIBLITIES   

• Working with the Prospect Research Manager to support the overarching strategy for the prospect research function and to help deliver a strong and sustainable prospect pipeline. 
• Prepare prospect research profiles for the Philanthropy and Partnerships Team, whether in preparation for individual meetings or for a range of events. 
•  Support the Prospect Research Manager’s work with the Director of Private Philanthropy to identify UHNWI prospects and their work with the Senior Philanthropy 
• Advisor to identify prospective members of UK for UNHCR’s first advisory development board.  
•  Using a broad spectrum of sources, identify, research, organise and evaluate a prospect’s financial capacity, ability to give, willingness to give, charitable interests, and connection to the organisation. Support fundraising staff in prioritising prospects.  
•  Keep up to date on trends and new ways of working within Prospect research and due diligence.
• Work within UK4U’s due diligence policy and processes, supporting the Prospect Research Manager to maintain a system to enable the organisation to track due diligence carried out, ensuring compliance with all regulatory best practice standards. 
• Produce in-depth, well-written reports on prospects based on a combination of data from the donor database, open access records and other markers of high-quality donors. 
• Support the Prospect Research Manager to embed best practice use of the database within the team. 
• Provide general support to fundraising staff and work on special projects when called for.
• Support Prospect Research Managers bi-yearly pipeline reviews to ensure pipelines remain dynamic and fit for purpose. 

The above list is not exhaustive, and the post holder may be required to perform duties that are not detailed above. 
 

PERSONAL ATTRIBUTES AND EXPERIENCE  

Essential Experience 
 

• Experience of profiling, network mapping, prospect qualification and other prospect research activities. 
• Experience of working with colleagues in Individual Giving Teams and with major donor and corporate fundraisers to optimise use of a CRM database to identify potential prospects. 

Essential Skills/Knowledge 
 

• Ability to act proactively to identify new prospects 
• Ability to juggle and prioritise multiple tasks and meet deadlines   
• Able to demonstrate flexibility, with a willingness to respond quickly, particularly at times of humanitarian crisis 
• Ability to investigate, analyse, and synthesize large quantities of data into a user-friendly and concise format for the use by fundraisers and key volunteers (e.g. Trustees)  
• Ability to learn quickly and adapt to new situations well 
• Demonstrable strong oral and written communication skills 
• Ability to be discreet with valuable and personal donor details that are often confidential 
• Ability to problem-solve effectively 
• Ability to take a tactful and ethical approach to fundraising tasks 
• Demonstrable understanding of GDPR and other regulatory compliance issues.  
• Ability to work proficiently with CRM databases (knowledge of Salesforce helpful).  
• Ability to work proficiently in Microsoft Office Suite. 

Desirable Skills/Experience 

• Demonstrable interest in or higher education on/or similar study on international development/humanitarian issues. 

WHY JOIN UNITED KINGDOM FOR UNHCR? 

You will be part of a high performing agile team of talented people, all committed to build solidarity and raise funds for refugees and displaced people worldwide. You will be working in a flexible, supportive, and inclusive environment, where your work will be recognised and appraised. 
 

What else?
 

Wellbeing
 

• 28 days’ leave per annum plus bank holidays 
• Employee Assistance programme providing 24/7 access to online GP, mental health support and virtual wellbeing. 
• Access to 100s of perks with discounts on everyday purchases.
• Office wellness perks.
• Discount on gym memberships. 
• Hybrid and Flexible Working.
• Staff socials.

Financial
 

• Pension scheme with an employer contribution of 8%.
• Non-contributory group life assurance scheme
• Non-contributory Income protection scheme.
• One-off contribution towards homeworking set up.
• Enhanced maternity, paternity, shared parental, and adoption pay.
• Enhanced sick pay scheme. 

Development 

• Comprehensive training and continuing development opportunities.
• Individual training budget.

HOW TO APPLY
 

If you have the relevant skills and the passion to use them to support refugees, please apply by completing our application form which is available in the documents section.   
 

Closing date: 2nd March 2026
 

Interview dates: First round interviews will be held online 10th-12th March. Second round interviews will be held w/c 16th March

If you would like to discuss any reasonable adjustments to the application or hiring process that may better facilitate your participation please contact us. We will make every effort to respond to your request for assistance as soon as possible.
 

United Kingdom for the UN Refugee Agency (UNHCR) is registered with the Charity Commission (England & Wales), charity no. 1183415. It is the UK national partner of the United Nations High Commissioner for Refugees (UNHCR), the UN Refugee Agency.

We have an exciting opportunity for someone to join a rapidly growing caring charity with the benefits of flexible family friendly working (from home), generous holiday, pension scheme, travel expenses, laptop and phone provided.  

Reaching Families was established in 2008 to empower, inform and support parent-carers and families of children and young people with special educational needs and disabilities in West Sussex.  We achieve this through the delivery of a range of services including information, training and peer support.

Our ND Navigation Service provides information, training and support to parent-carers of children and young people waiting on, undergoing or completed an assessment for ADHD, Autism and other neurodivergent conditions. 

We are looking to recruit a skilled and motivated Administration & Data Management Officer to join our Team. The post holder will be responsible for providing a range of administrative duties in support of our ND Navigation Service and Outreach team, including processing referrals, creating and maintaining records on our Charitylog database, collating data and generating monitoring reports as well as managing enquiries from parents.

Job Description & Person Specification

Key Tasks & Responsibilities

1. Processing referrals received into the NDP Navigation service

2. Creating and updating service user records on Charitylog and Excel including data entry and uploading documents, etc.

3. Weekly collating of data from Charitylog and generating monthly monitoring reports on Excel to provide senior managers, partners and funders

4. Arranging community outreach events (ND Navigation Roadshow) with local partners including CDC’s, Family Hubs, special schools, short break providers, parent support groups, etc.

5. Managing enquiries from parent-carers and professionals working with parents

6. Managing bookings in the event of staff sickness or absence – for the NDP Navigation service

7. Carrying out regular telephone surveys with parent-carers who have accessed the NDP Navigation service, maintaining monitoring records and testimonials and updating log sheets

8. Monitoring posts on Reaching Families Facebook group and where relevant, follow up with signposting to appropriate Reaching Families Services and other relevant providers

9. Providing other administrative support to the Outreach and Training Manager, Team Lead, Co-ordinators and ND Support Workers in executing their duties

10. To pursue a strategy of continual personal and professional development

11. To carry out other occasional duties commensurate with the role

See attached job description for details and full criteria 

We welcome applications from all members of the community and value diversity in the organisation. Please contact us if you require any reasonable adjustments to be made to the application or interview process due to any disability or health requirements. 

Closing date for applications is 2nd March 2026

Interviews to be held in Littlehampton on 11th March 2026

To apply please complete the attached application form and share why you feel you fit the role and person specification (see attached documents) 

Are you a passionate, values-driven fundraiser looking for a career-defining opportunity? Join WSUP at a pivotal moment as we grow our impact and strengthen our fundraising in line with our ambition to prevent and end homelessness in our community.

Click Apply, download our Recruitment Pack and find out about WSUP's strategic priorities.

This Fundraising Lead role (Maternity Cover) is central to our strategy - designed to secure sustainable income through community engagement, partnerships, and bold, values-aligned funding. You’ll lead the development and delivery of an ambitious fundraising strategy that aims to grow income to £400,000+ per year - supporting both WSUP’s immediate needs and long-term growth. This will include a blend of bid writing, challenge events, and community-led fundraising, working closely with volunteers, partners, and local supporters to build strong relationships and unlock sustainable income.  

Your work will help expand our trauma-informed services, embed lived experience across the organisation, and ensure we respond to rising demand with dignity and care- while building a local solidarity economy based on mutual support and community-led solutions.

We’re looking for a creative and strategic thinker with excellent relationship-building skills and a commitment to equity and inclusion. You’ll be working closely with our leadership team and wider network of partners and volunteers, shaping a fundraising programme that reflects WSUP’s grassroots ethos and the powerful stories at the heart of our work.

This is a unique opportunity to help shape the future of a trusted local charity - and to play a vital role in building a healthier, more just Greenwich for all.

Key Responsibilities

Fundraising & income generation 

· Trusts & grants: Research, write, and submit compelling funding applications to trusts, foundations, and grant-making bodies to secure new and repeat funding.

· Corporate & individual giving: Work alongside Service Delivery Manager and Deputy Service Manager to develop relationships with corporate sponsors and individual donors, creating engagement opportunities.

· Donor stewardship: Manage and nurture relationships with funders, ensuring timely reporting and impact updates.

· Donor stewardship: Provide timely and effective follow-up communications with supporters, ensuring they feel valued and engaged.

· Fundraising strategy: Support the development and implementation of WSUP’s fundraising strategy, identifying new opportunities for income growth.

· Event fundraising: Assist in planning and delivering fundraising events to engage supporters and raise unrestricted funds

· Financial oversight: Work with the CEO to develop fundraising budgets and ensure accurate income tracking.

· Financial oversight: Process cash and cheque donations for Community & Events income, including ensuring this income is processed and recorded accurately on our database which may include batch uploads.

· Campaigns & appeals: Develop and implement online fundraising campaigns, such as Winter Appeal or emergency appeals.

· Storytelling & impact reporting: Work with Communication Lead to share real-life stories that showcase WSUP’s work.

Person Specification

Essential skills & experience

· Fundraising knowledge: Understanding of trust, foundation, and corporate fundraising, with proven experience of writing successful grant applications.

· Communication skills: Strong written and verbal communication, with the ability to craft compelling proposals and reports.

· Relationship management: Ability to build relationships with funders, donors, and stakeholders at various levels.

· Organisational skills: Ability to prioritise workload, meet deadlines, and manage multiple projects simultaneously.

· IT proficiency: Strong skills in Microsoft Office (Word, Excel, PowerPoint), databases, AI tools and social media scheduling tools.

· Financial literacy: Ability to create fundraising budgets and financial reports.

· Compliance: Knowledge of fundraising legislation, including Gift Aid and GDPR compliance.

Desirable skills & experience

· Experience in a small charity setting, ideally within the homelessness or health-related sector, understanding the challenges and opportunities of grassroots fundraising.

· Experience organising donor engagement events or corporate sponsorship opportunities.

· Proven ability to use videos and infographics to enhance fundraising campaigns.

· Social media: Experience using social media for fundraising and engagement, with an understanding of digital marketing principles.

· Experience with volunteer management or coordinating fundraising volunteers.

Personal attributes

· Passionate about social justice and WSUP’s mission to support people in crisis.

· Self-motivated and able to work independently, with a proactive and creative approach.

· Adaptable and willing to take on a variety of tasks in a small but dynamic team.

· Resilient and resourceful, with a problem-solving mindset.

· Comfortable working in a fast-paced, evolving environment where flexibility is key.

What we offer

· The opportunity to make a real impact in a grassroots charity supporting local communities.

· Flexible working arrangements (remote work possible).

· Professional development and training opportunities.

· A supportive and inclusive team culture, with a strong emphasis on lived experience and trauma-informed practice.

The Community Engagement & Participation Coordinator will support SLRA’s participation work to ensure that the migrant individuals and communities we work with influence the decisions that affect their lives. SLRA’s work to influence local and national policy and practice is well established, and the post holder will coordinate our Community Leaders group which meets monthly to discuss issues affecting the lives of migrant individuals and communities and to build power and organise. The Coordinator will ensure that well established partnerships continue to develop and build power, as well as ensure that policy and participation work reflects and responds to any new changes in immigration policy that affects the lives of the SLRA community. 

e would love to hear from you if you have:

• A deep understanding of how to create accessible opportunities for participation, and the external context SLRA is operating in.
• Experience of community organising work and facilitating inclusive sessions in a diverse group setting. 

SLRA is a well-established local migrant support organisation working with and for refugees, asylum seekers and other migrants who are at risk or in crisis as a result of immigration issues. We provide specialist immigration advice, as well as a broad range of practical, social and therapeutic support services. SLRA also campaigns for a fairer immigration system, local people with lived experience in influencing local and national policy and practice.   

Benefits include: 

• 25 days holiday per year (with 3 additional days when the office is closed at Christmas) plus bank holidays.
• Additional long service annual leave days up to a maximum of an additional 5 days per year.
• Flexible and family friendly working arrangements including compressed hours and school term time working.
• Pension scheme with 5% employer contribution.
• Commitment to staff learning and development.
• Cyclescheme and travelcard loans.

For all roles, we particularly welcome and encourage applications from individuals of the global majority, and those who are migrants or refugees, and those with lived experience of the hostile immigration system. 

Job Title: Trusts and Foundations Officer
Reporting To: Trusts and Foundations Manager
Location: Remote (Occasional travel to Leicester office & other UK locations as necessary)
Contract: Permanent
Hours: Full time (36 hours per week)
Salary: £28,100 per annum

About Home-Start UK

Home-Start is a federated charity consisting of a central national office – Home-Start UK - and over 170 geographically dispersed local Home-Start organisations, all working together under the same identity.

We recognise that being a parent has never been easy. Every Home-Start volunteer is trained to work alongside parents to overcome the challenges they are facing. We work with parents to build on their strengths and give them the support that they tell us they need. We offer no judgement – just compassionate, confidential help and expert support. This peer-to-peer support is key to the difference Home-Start makes and often our volunteers have lived experience of the challenges their families are facing themselves.

About The Role

Home-Start UK is looking for an experienced Trusts & Foundations Officer to join the Trusts and Philanthropy Home-Start UK team. A highly motivated and results-focused fundraiser your role will be pivotal in helping raise funds for our work with parents and children across the UK.

Home-Start UK has a wide portfolio of grant funders, who support our work with grants and donations of around £2m each year. This income funds brilliant projects right across the Home-Start movement, from groups for army families, to volunteer perinatal mental health training, to large-scale initiatives to increase volunteer numbers. Our Trusts and Statutory Income team is central to the delivery and development of great support for families, and for ensuring Home-Start UK has the capacity it needs to deliver high quality services and support to our network. No two days here are the same, and we work closely with colleagues right across the organisation.

We are looking for someone who is organised and details-oriented, with a love of writing and who can build strong relationships with funders and colleagues. As the Trusts & Foundations Officer you will manage key funder relationships, submit compelling applications, develop end-of-grant reports and gather inspiring real-life stories from our network of Home-Start charities.

You will be part of the Trusts & Philanthropy team and be managed by our Trusts and Foundations manager who is keen to support your development in this role.

The people at Home-Start are its most important resource. Home-Start UK has been accredited with Investors in People since March 2005, which recognises the commitment we give to developing our staff.

Benefits of working for Home-Start

• Flexible working
• Family friendly policy
• PayCare health cash plan
• Enhanced employer contribution pension
• Learning and development

If it sounds like your type of challenge, we would be delighted to hear from you.

The closing date for applications is Friday 6th March 4pm.
Interviews will take place virtually on Wednesday 24th.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Home-Start UK is committed to Equality of Opportunity and Diversity. We wish to encourage applications from all parts of the community irrespective of gender, race, colour, age, sexual orientation or disability.

No agencies please.

About the team​

The Policy team is a small, collaborative and collegiate team looking to expand. We have a unique set-up, sitting separately to but working closely alongside the Communications team as part of the wider Public Affairs team. We influence key decision makers through direct engagement with senior officials, commissioning and sharing research and insight and supporting coalitions which include our portfolio charities to take their voice to decision makers to secure policy and funding commitments.

The team also works across the organisation, presenting insight to inform our investment decisions and making a compelling case to generate new financial commitments for our work.
​
About this role

The Research and Evidence Officer is a new and exciting role at Impetus, an organisation at the forefront of youth policy. Impetus is evidence led and impact focused and we take this approach to our policy and public affairs activity. 

The successful candidate will provide the robust data and insights needed to help us build a better understanding of young people’s experiences across education and employment, support colleagues by providing accurate data, analysis and insight that informs policy development and communication designed to improve their outcomes, and support the team to create compelling cases for change tailored to a range of audiences. They will be line managed by the Head of Education Policy but work across both employment and education policy domains. 

We are a busy team doing interesting and exciting work. Day-to-day you might be extracting insights from government published data, providing evidence for a policy briefing, drafting a report for a policy audience, or working with colleagues from across the team to communicate research findings in impactful ways, following agreed templates, processes and quality standards, and seeking clarification where needed.

We are looking for someone with a commitment to supporting young people from disadvantaged backgrounds to get the support they need for a fulfilling life, whatever that means to them. You will have good knowledge of quantitative and qualitative research methods, have the skills required to analyse a range of data sets, including confidence applying quantitative research methods to conduct primary and secondary analysis of large and complex datasets, and the ability to present research findings clearly.

This is an exciting time to join a rapidly growing organisation. We work on tackling the barriers that hold back young people from disadvantaged backgrounds including reducing the numbers losing learning though absence and exclusion, improving GCSE attainment in English and maths and ensuring youth employment provision reaches those furthest away from work. Your contribution to this work will have a tangible impact
on these and other areas.

We are keen to see a demonstrated commitment to equity, diversity and inclusion (EDI), and interested to hear how you have led or supported any initiatives or projects relating to this.

We welcome application from underrepresented groups, particularly those who were eligible for free school meals as children. If you would like to chat about the role, please find the link on the recruitment pack.

Key responsibilities
• Monitor monthly data releases and new research published across our areas of interest and record relevant information accurately following agreed templates and systems
• Use quantitative and qualitative research skills to support and contribute to the delivery of a range of research projects and reviews, conduct data analysis, and generate robust evidence across relevant policy areas and portfolio partner activity
• Translate complex data accurately into accessible reports, briefings, summaries, papers, presentations, and other content ensuring accuracy, clarity and adherence to organisational templates and approval processes
• Use research findings to provide accurate evidence and summaries that support colleagues in developing policy positions, evaluating proposals, and proposing evidence-based solutions
• Prepare accurate briefing materials and background notes to support senior colleagues on relevant policy areas ahead of meetings and events (speaking events, roundtables, and senior-level stakeholder meetings)
• Collaborate with the Communications team to develop content for external priority audiences to maintain and grow the profile of policy work, by preparing draft summaries, data points and visuals in line with agreed templates and style guides
• Support the policy team in gathering, organising, summarising and using evidence from portfolio partners
• Support internal team processes by monitoring an allocated set of information sources, providing content for internal and external newsletters, ensuring information management systems are kept up to date and accurate (e.g. briefing packs, team calendar)
• Contributing to a collaborative and inclusive team culture
• Support the Heads of Policy to build and maintain relationships with researchers, academics, and the education sector by writing briefings, maintaining a contact database, and representing Impetus’ interests at events
• Collaborate with peers to meet deadlines and deliver results, ask for clarification when needed, share information promptly, and work cooperatively to meet deadlines.

Person specification

​Essential​
• A strong commitment to improving outcomes for young people from disadvantaged backgrounds, and an understanding of the barriers they face across education and employment
• Good knowledge of quantitative and qualitative research methods, and how these can be applied to policy and practice
• Ability to support the development of research tools including surveys, interview guides, and tailored data collection plans
• Experience of analysing data and evidence (quantitative and qualitative), including working with large or complex datasets ensuring accuracy and following agreed guidance
• Experience using statistical or data analysis tools (e.g. Excel, R, Stata, SPSS, or similar)
• Ability to interpret research findings and translate complex data into clear, accessible outputs to improve clarity for non-technical audiences (e.g. briefings, reports, presentations)
• Strong written communication skills, with the ability to draft clear, accurate, and well-structured content for policy or public audiences which are in line with agreed templates and processes
• Ability to gather and summarise evidence that supports colleagues in developing policy positions and decision-making
• Good organisational skills, with the ability to manage multiple tasks, meet deadlines, and work across different projects simultaneously. Able to follow established processes, manage own tasks, and maintain accurate records
• A commitment to working with collaboratively with colleagues from diverse backgrounds, and to contribute positively to a team-based working culture
• A commitment to Impetus’ mission
• A commitment to equality, diversity and inclusion 

Desirable​

• Experience working in a policy, university or research environment, think tank, charity, or public sector environment
• An interest in education and/or employment policy and the use of evidence to drive systemic change and a willingness to build understanding
• Knowledge of the UK government and policy-making process, including the roles of departments, Parliament, and external stakeholders, and how research and evidence contribute to policy development and decision-making
​
​About Impetus

At Impetus, our focus is on helping young people achieve positive education and employment outcomes to increase their chance of leading fulfilling and successful lives, irrespective of their background.​

We tackle the three most difficult challenges that affect a young person’s ability to succeed in life in Britain today: ​

- Lost learning through absence, suspensions, exclusions from school
- Stagnation in education attainment outcomes, which means many are missing out on key qualifications like GCSE English and maths
- The large numbers of young people out of education, training and employment ​

We use our deep expertise and high calibre networks to give the best non-profits working in these sectors the essential ingredients to have a real and lasting impact on the young people they serve.​

Through a powerful combination of long-term funding, direct capacity building support from our experienced team and our pro bono partners, alongside research and policy influencing to drive lasting systems change, we work towards a society where all young people can thrive in school, pass their exams and unlock the doors to sustained employment, for a fulfilling life. ​

We are resolutely focused on outcomes and impact, driven by quality evidence.​

You would be joining a team that is passionate, rigorous, determined, creative and warm. We care deeply for our colleagues, our portfolio partners and the young people we serve.​

Impetus is a registered charity and our charity number is 1152262.​

Our Values​

In 2022 the Impetus staff agreed the following set of Values to act as our guiding principles as an organisation and help us to remain focused on achieving our mission to support young people from disadvantaged backgrounds.

We are brave and curious

We are bold and brave in our pursuit of better outcomes for young people. We lead with curiosity and stay open to new perspectives. We support one another to take considered risks and learn together.

We bring high trust, high challenge

We build strong, long-term relationships through honesty, kindness, integrity, and respect. We create the space for open, constructive challenge, where colleagues, partners and supporters feel safe to speak up, hold each other to account, and bring their best in pursuit of our mission.

We are evidence led and results driven for young people

We pursue excellence for the young people we work with, are wholly committed to better outcomes, unapologetically results driven, and accountable for our actions.

We thrive through diversity

We seek to embed diversity of thought, background and experience in every aspect of our work. We are open, thoughtful and proactive in better understanding and challenging our assumptions to better deliver the change we seek.

We always seek collaboration

We will not succeed alone. We seek meaningful, productive partnerships with others to achieve our mission and drive systems change for young people.

Our commitment to equality, diversity and inclusion

We believe that a diverse workforce leads to an organisation that is more open, creative and gets better results.​

We want our team at Impetus to represent the diversity of the people and communities we serve. We also want our team to be one where different experiences, expertise and perspectives are valued, and where everyone is encouraged to grow and develop.

We want to reach a diverse pool of candidates. We are happy to consider any reasonable adjustments that potential employees may need to in order to be successful.​

We recognise the importance of a good work/life balance. We do everything we can to accommodate flexible working, including working from home, working part-time job shares and other arrangements.​

Please just let us know in your application or at any stage throughout the process (and beyond) if these are options you’d like to explore.​

Impetus is an equal opportunity employer and is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of age, disability, gender reassignment, marriage and civil partnership, race, religion or belief, sex and sexual orientation. We value diversity and welcome applications from people of all backgrounds.

​

​Our employee benefits ​

Impetus appreciates the invaluable contribution made by all employees and wishes to encourage and reward loyalty, motivation and experience. We therefore offer a range of benefits and policies which aim to assist employees during various stages of their lives and careers. For more information on these, please download the job information pack from our website.
​

How to apply

Please click on the "Apply for this job" button.​

You will need to:​

- Complete the online form (including the equal opportunities monitoring form)
- Upload a comprehensive CV and supporting statement.​

The supporting statement should be no more than two sides of A4 and should address the criteria in the person specification.​

You should also include the contact details of two referees, one of whom must be your current or most recent employer. Referees will only be approached with your express permission.​

As part of our commitment to flexible working we will consider a range of options for the successful applicant. All options can be discussed at interview stage.​

The deadline for applications is Monday 9th March 2026, 11:59pm.​

Interviews:​

1st Interviews will take place on w/c 16th March 2026.

2nd Interviews will take place on w/c 23rd March 2026.​

You will also be required to provide proof of your eligibility to work in the UK.

Personal Data

Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area.

Lead an organisation that transforms lives through literacy
Executive Director - Adult Literacy Trust
Time Commitment: 3-4 days per week
Location: Primarily home based, with regular meetings across London
Salary: £75,000 FTE (pro rata), plus pension and holiday entitlement

About Adult Literacy Trust
The Adult Literacy Trust (ALT) believes that reading is a right, not a privilege. Today, more than 8 million adults in the UK struggle with functional literacy, limiting their access to education, employment, independence and opportunity. ALT exists to change that.

Founded in 2021, ALT provides personalised, one to one reading support for disadvantaged adults across some of London's most deprived communities. Volunteer Reading Coaches help learners build confidence, unlock opportunities, and rewrite the narrative of their lives. Retention among learners and volunteers is exceptionally high, and demand for the programme continues to grow.

Why This Role Matters
As Executive Director, you will shape a charity with the potential to change many lives.

You will:
- Drive strategic growth by leading an exciting expansion that will see ALT scale its programme across London and beyond.
- Champion the cause nationally, raising ALT's profile and influencing the policy landscape around adult literacy.
- Strengthen organisational foundations to ensure robust governance, financial sustainability, and operational excellence.
- Build powerful partnerships with funders, adult learning providers, policymakers, and community organisations.
- Lead and empower a small, talented team - cultivating a culture of collaboration, commitment and learner centred impact.
- Amplify learner and volunteer voices by ensuring that those directly affected help shape our work.

What Makes This Opportunity Inspiring
- Improving literacy delivers life changing outcomes: employment, wellbeing, independence, confidence and community connection. Every adult who learns to read improves their own life chances and that of their family.
- ALT has a proven model, a solid funding base, excellent evaluation, a committed volunteer base, and a highly engaged Board (including trustees with lived experience).
- ALT is poised to expand rapidly and influence systemic change within the adult learning ecosystem.
- This role combines strategic leadership with hands on delivery. Perfect for someone who thrives in mission driven, entrepreneurial environments.

Ideal Candidate Profile
Skills and Experience
- Strategic leader with experience spanning operations, external affairs, and organisational growth.
- Proven fundraising track record, especially securing multi year grants; experience with major donors beneficial.
- Skilled relationship builder able to represent an organisation with credibility and warmth.
- Experience of financial management, governance, and compliance within a charity setting.
- Understanding of adult learning, literacy or education is desirable, but not essential.

Personal Attributes
- Visionary and adaptable, with strong strategic insight.
- Empathetic, collaborative and grounded in purpose.
- Excellent communicator, comfortable representing ALT publicly.
- Practical, hands on leader with a positive, solutions focused mindset.
- Deeply committed to equity, inclusion and community empowerment.

Recruitment Timeline
To ensure equitable access to information and uphold ALT's commitment to Equity, Diversity and Inclusion, the charity will be hosting a Q&A webinar in place of individual informal calls with the Chair. We encourage all interested candidates to submit questions in advance, which will be addressed during the session. Please register your interest in attending this webinar on Wednesday 4th March 2026 and we will send you a link.

Application Deadline: 5pm Wednesday 18th March 2026
First Interviews: w/c 6th April 2026
Final Interviews: w/c 13th April 2026

How to Apply
Charity People Ltd is acting as a recruitment agency advisor to ALT on this appointment. Interested candidates are invited to submit a CV to Senior Appointments at Charity People and request a candidate pack in the first instance.

For an informal conversation about the role or if you have further questions prior to applying, please contact Fabrice Yala at Charity People

We want you to have every opportunity to demonstrate your skills, ability, and potential; please contact us if you require any assistance or adjustment so we can help make the application process work for you.

Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.

Marketing and Communications Manager

Location:

Hybrid: Primarily based at Cosmic HQ near St Mary’s Hospital, Paddington, with opportunities for home working

Reports To:

Chief Executive Officer (CEO)

Salary:

£36,000 per annum pro rata, £21,600 actual for 0.6FTE

Hours:

3 days per week/0.6FTE

Job Type:

Permanent

Annual Leave:

27 days plus bank holidays, plus office shuts between Christmas & New Year, pro rata for 0.6FTE

About Cosmic 

Cosmic is a small but mighty children’s charity, dedicated to supporting the incredible work of the Paediatric Intensive Care Unit (PICU) and Neonatal Intensive Care Unit (NICU) at St Mary’s Hospital, Paddington, and Queen Charlotte’s Hospital, Hammersmith. We provide vital funding for life-saving equipment, specialist staff training, pioneering research, and family support services - helping to make a real difference for children and families when they need it most.

We’re looking for a passionate and creative Marketing and Communications Manager to help us tell Cosmic’s story, engage our incredible supporters, and grow our reach and impact. If you love storytelling, enjoy building strong relationships, and want to be part of a small, supportive team that’s making a real difference, this could be the perfect role for you. You’ll play a key part in raising Cosmic’s profile, supporting fundraising campaigns, and keeping our community connected through engaging and impactful communications.

Key Responsibilities

External Communications

• Collaborate with the team to develop a communications plan to support Cosmic’s calendar of events, income generation and volunteering, taking ownership of its implementation.
• Manage supporter communications through platforms like Mailchimp, including scheduling updates and mail merges.
• Produce and manage the production and distribution of the charity’s supporter newsletter, corporate newsletter, and other direct marketing materials.
• Develop a GDPR compliant method to gather data from families who benefit from Cosmic Service Delivery, to support conversion to fundraising via a Cosmic communication plan and supporter journey
• Create and execute engaging campaigns for Cosmic, based on our service delivery, to generate income.
• Liaise with celebrity partners to coordinate media campaigns.
• Develop and maintain a bank of photographs and ensure media consent forms are obtained and recorded appropriately.
• Assist fundraising teams in sourcing free advertising opportunities for events, such as community group emails and online platforms.
• Working with internal and external stakeholders to deliver and maximise media opportunities and campaigns that help raise awareness of the Cosmic’s services
• Writing press releases for local, regional and national press covering Cosmic service delivery, events and fundraising campaigns.
• Plan and execute events designed for stewardship and engagement alongside the Cosmic Events Team.
• Support in the development and delivery of the Cosmic ambassador strategy

Internal Communications

• Work closely with supporters, NHS staff, and the NHS Imperial Trust to gather compelling patient, family, unit, and staff stories for promotional purposes.
• Be a visible presence on the wards, building relationships to develop case studies, improve communication, and identify opportunities for collaboration.
• Keep charity notice boards updated with promotional material.
• Contribute to the quarterly Trustee report.
• Ensure that all communication is clearly logged on the Cosmic CRM solution, Donorfy.

Digital

• Manage Cosmic’s social media channels, developing and implementing a consistent and engaging social media plan to promote the charity’s work, events, and fundraising initiatives effectively.
• Digital transformation of the Cosmic website and other digital channels with a consistent and clear brand, ensuring optimal user experience.
• Create engaging and consistent digital designs for all marketing materials on Canva.

Branding and Merchandising

• Design and create a new range of fundraising merchandise and marketing materials to promote the Cosmic brand.
• Support the fundraising team by developing high-quality materials for proposals, events, and activities, and assist in promoting these initiatives.
• Develop and formalise a clear Cosmic Tone of Voice and charity branding, establishing guidelines for how Cosmic presents itself both internally and externally to ensure consistency and alignment with its mission and values.
• Build a Cosmic library of “curated content” with aligned descriptions of who we are and what we do, tailored for different audiences.
• Ensure all internal templates (letterheads, email signatures etc) use the correct colour palette, format and logo.

Administration

• Build a process to balance and prioritise the requirements and request for digital, marketing and communication support from the Cosmic Team
• Respond effectively to incoming telephone calls and emails, ensuring all inquiries are handled professionally.
• Maintain and update the charity’s database of contacts and supporters, taking the lead in implementing changes to improve data recording and analysis.
• Provide support to charity volunteers during activities.
• Develop engaging and relevant supporter journeys using Cosmic audience personas.
• Regular development and gathering of Cosmic case study materials.
• Evaluate the success of campaigns, setting and tracking key metrics, feeding learnings back into future work in a cycle of continuous improvement.
• Prepare and deliver regular, meaningful reporting on communications, to assist and drive strategic communications and marketing decision making.

General

• Build relationships across Cosmic, NHS units, and key stakeholders to identify opportunities for collaboration.
• Stay informed about fundraising sector trends and identify ways to apply them to Cosmic’s work.
• Undertake any other tasks commensurate with the role, adhering to the charity’s time-in-lieu policy.
• Support PICU/NICU with day-to-day needs, including celebrating milestones, organising activities, or assisting families with specific requirements.

Who We’re Looking For

Essential Skills and Experience:

• Previous experience in a marketing or communications role, ideally working within the charity sector.
• Proven success designing and delivering communications plans and campaigns.
• Experience of successfully pitching stories or collaborations to media, journalists and influencers.
• Understanding of how to create engaging content – both written and visual.
• Understanding of how to develop opportunities for coverage and know how to make them happen, and of media and communication trends, with the ability to stay ahead of the curve.
• Strong written and verbal communication skills, with the ability to craft engaging content for diverse audiences.
• Strong digital storytelling skills.
• Experience in creating marketing materials in Canva and managing communications campaigns.
• Experience of managing social media channels, creating content that drive results
• Experience of using WordPress, Mailchimp and CRM solutions.
• Confidence in liaising with stakeholders, including NHS staff, supporters, and celebrity partners.
• Excellent organisational skills with the ability to manage multiple tasks and meet deadlines.
• Creative thinking and problem-solving abilities.
• Knowledge of GDPR and data protection best practices.
• A genuine passion for Cosmic’s mission and values.

Desirable Skills and Experience:

• Experience in developing case studies
• Previous experience in a charity or fundraising environment.

Why You’ll Love Working with Us

At Cosmic, we’re a small team with a big heart. Every day, we get to make a real impact on the lives of children and families facing the toughest times. You’ll have the chance to use your creativity, develop new ideas, and see the difference your work makes - whether it’s helping to fund vital equipment, supporting a fundraising event, or simply putting a smile on a child’s face.

·        27 days holiday plus Bank Holidays (pro rata for part time roles)

·        £200 professional development budget annually

·        Hybrid working opportunities

·        Employee Assistance Programme

·        Flexible hours. Core office hours 10am – 4pm

To be considered for this role, please answer the screening questions in full.