Wellbeing jobs

Anna Freud is seeking a Associate Clinical Tutor to join our world-leading mental health charity for children, young people and their families on a part time basis. Our mission is to close the gap in wellbeing and mental health by advancing, translating, delivering, and sharing the best science and practice with everyone who impacts the lives of children, young people and their families. More information about Anna Freud is available on our website.

Our EDI commitment

We are dedicated to fostering a diverse and inclusive workplace and being an equal opportunities employer, whereby equity, diversity, and inclusion (EDI) are core to our recruitment practices. All candidates who meet the job criteria will be considered for employment, regardless of ethnic origin, religion or belief, gender, sexual orientation, disability, age, socioeconomic background, caring responsibilities and care experience.

We ask candidates to share their diversity dimensions with us to help us identify, tackle and prevent bias across the employee lifecycle. We believe a diverse workforce enhances our ability to support mental health and wellbeing, allowing us to better meet the needs of the children, young people and families we serve.

As a Disability Confident employer, disabled candidates meeting our criteria are guaranteed an interview. Applications are submitted anonymously and assessed using a fair evaluation process based on the criteria set out in our job profiles.

What we offer

We offer a range of staff benefits, including an all-in-one rewards and recognition platform called Perkbox and wellbeing offers such as finishing early on Fridays and free counselling through our Employee Assistance Programme. We are proud to have staff-led Diversity Networks offering unique opportunities for learning, connection and impact.

What you’ll do

As the Associate Clinical Tutor, you will support the delivery and ongoing development of the MSc Developmental Psychology and Clinical Practice programme, providing academic, pastoral, and placement support to students while helping to ensure a high-quality and inclusive learning experience.

• You will act as a Personal Academic Tutor for up to 14 students, providing regular guidance, pastoral support, and academic development support throughout the programme
• You will support and monitor students’ clinical placements, including liaising with placement providers, coordinating placement reviews, and helping to resolve any placement-related concerns
• You will contribute to teaching and assessment activities, including facilitating seminars, workshops, webinars, Journal Clubs, and marking clinically focused assignments
• You will work closely with the Programme Director and wider programme team to monitor student progress, wellbeing, engagement, and professional conduct
• You will contribute to the wider running and continuous improvement of the MSc programme through meetings, reviews, and collaborative programme activities

What you’ll bring

The ideal candidate will be a qualified CAMHS professional with strong clinical and teaching experience, who is passionate about supporting students’ academic, professional, and personal development within an inclusive and high-quality learning environment

• You will hold a recognised professional qualification as a CAMHS practitioner, such as a Clinical Psychologist, Child Psychotherapist, or Systemic Family Therapist, alongside relevant professional accreditation
• You will have clinical experience within child and adolescent mental health settings, alongside a strong understanding of NHS systems, legislation, and wider Child and Adolescent Mental Health Services practice contexts
• You will have experience teaching, marking, or delivering training to adults within the field of child mental health
• You will have experience providing pastoral support, supervision, or guidance to students, trainees, or interns)
• You will demonstrate excellent communication, organisation, and collaborative working skills, with the ability to manage competing priorities and take a proactive, flexible approach to problem solving

Key details

Hours: Part-time (2 days/ 14 hour per week): Wednesdays and one additional working day (second working day can be flexible)

Salary: £48,778 FTE per annum, plus 6% contributory pension scheme

Location: Hybrid (a mixture of home/onsite working): staff are working onsite for at least 20% of their working hours, at our London site (4-8 Rodney Street, London N1 9JH).

Contract type: Permanent

Next steps

Closing date for applications: midday (12pm), Friday, 22 May 2026. Please note that due to high application volumes, we may close this advert early. We encourage you to apply promptly and to keep an eye on our future vacancies for more opportunities.

Notification of interview: shortlisted applicants will be notified no later than Thursday, 28 May 2026. During shortlisting, applicants are anonymously assessed using the criteria visible in the Job Profile. Please note: due to the high volume of applications received, we will not be able to provide feedback to unsuccessful applicants.

Interviews: will be held remotely in week commencing 1st of June and 8th June.

How to apply: click on the 'apply now’ button to apply online. We are unable to accept CVs and kindly request no contact from agencies.

Questions?

Please email us  with any job enquiries, or if you require assistance or experience difficulties when applying. Please note that successful candidate(s) will be asked to evidence their Right to Work in the UK post-job offer – we do not hold a sponsor license therefore we are unable to provide Visa sponsorship.

Independent Age is the national charity focused on improving the lives of people facing financial hardship in later life. We believe no one should face financial hardship in later life.

Our Helpline and expert advisers offer free, practical support to older people without enough money to live on. Through our grants programme, we support hundreds of local organisations working with older people across the UK. 

We use the knowledge and insight gained from our support services and partnerships to highlight the issues experienced by older people in poverty and campaign for change.

We would love to find individuals from all walks of life and diverse backgrounds to join us on this journey.

Responsibilities and Person Specification:

This role is part of our Facilities and Property team. The Facilities and Office Assistant will ensure our office is a well-maintained, welcoming and inclusive working environment for colleagues and visitors. They will support the Facilities and Property Manager with day-to-day office running, health and safety and will work closely with teams across the organisation to create a safe, positive and inclusive workplace environment. The postholder will support staff onboarding and wellbeing and contribute to a high-quality employee experience in the office and working from home.

You should have good customer service skills and mindset, able to provide a welcoming experience for visitors and colleagues. You will enjoy relationship‑building and have a person-centre approach to supporting colleagues and an ability to communicate sensitively with older tenants. You should be highly organised with attention to detail and have an ability to switch between tasks and prioritise in a role which, by its nature, involves interruptions.

For full details on the role and requirements, please review the job description and person specification.  If your experience doesn’t align perfectly with all of the criteria in the person specification but you do meet most of them and are excited about the role, we encourage you to apply anyway. 

This is a part‑time position of 28 hours per week, usually worked over four days, though we’re happy to consider five shorter days. The role is mainly office‑based, with occasional hybrid working arranged with your line manager. Your working days will be agreed with the Facilities and Properties Manager (who also works part‑time) to ensure full office coverage across the working week.

What it’s like to work at Independent Age:

We celebrate diversity at Independent Age and champion the differences that make each of us unique. We actively support and encourage people from a variety of backgrounds, experiences and skill sets to join us and help shape what we do. We aim to attract and retain a wide range of talent and create an environment where everyone can feel safe, protected, welcome and included.

We offer great benefits including 28 days annual leave plus public holidays, a generous pension scheme with life assurance, and fantastic learning and development opportunities. We also offer a number of enhanced leave provisions and benefits.

We know that a good work life balance helps us perform at our best and supports wellbeing. Flexible working hours and some hybrid working is available in this role. But if you need a different form of flexibility, we are always happy to talk flexible working. 

You can find out more about what it’s like to work at Independent Age on the careers page of our website.

Application Process:

To apply, please submit a CV and a Supporting Statement, detailing how your skills and experience meet the criteria within the Job Description and Person Specification, by visiting our jobs website (please do not hesitate to contact us if you have specific requirements and need support to apply in an alternative format).

To support our commitment to equity, diversity and inclusion our hiring managers use anonymous shortlisting. Therefore, please do not include your name, photo, or information to indicate your gender or age in your CV and supporting statement. Please do not omit dates of employment. Please ensure the title of any uploads does not contain your name. 

Independent Age is committed to safeguarding and follows Safer Recruitment practices to ensure we are safeguarding those we work with. We therefore ask that you supply your full work history with explanations for any gaps in the application documents you submit and, if offered the post, we will require two employment references including your current or most recent employer. A BASIC Certificate will be required for this role.

Closing Date: Sunday 17 May 2026, 11:59pm

1st Interview Dates: Wednesday 27 and Thursday 28 May, via Microsoft Teams

2nd Interview Dates: Tuesday 2 June, at our London Office (Avonmore Road)

This is an exciting opportunity to work in a respected leading charity and partnership in the domestic abuse charity sector. We are Respect, working in partnership with SafeLives and Social Finance to stop domestic abuse as part of the Drive Partnership. 

We are looking for a People Programmes Lead to play a pivotal role in shaping our people and culture across the Partnership.

This role is offering a unique opportunity to build and embed people practices, processes, and systems across the organisation and partnerships working together to end domestic abuse. You will support Drive Partnership staff across the full employee lifecycle to create a consistent, inclusive, and high-performing culture.

We are looking for someone with a strong background in HR operations and project management, who can turn complexity into clarity and bring creativity and structure to a fast-paced, partnership environment. Please refer to the job description for further details.

Closing date: 26th May 2026 at 9am.

Anna Freud is seeking a Associate Clinical Tutor to join our world-leading mental health charity for children, young people and their families on a part time basis. Our mission is to close the gap in wellbeing and mental health by advancing, translating, delivering, and sharing the best science and practice with everyone who impacts the lives of children, young people and their families. More information about Anna Freud is available on our website.

Our EDI commitment

We are dedicated to fostering a diverse and inclusive workplace and being an equal opportunities employer, whereby equity, diversity, and inclusion (EDI) are core to our recruitment practices. All candidates who meet the job criteria will be considered for employment, regardless of ethnic origin, religion or belief, gender, sexual orientation, disability, age, socioeconomic background, caring responsibilities and care experience.

We ask candidates to share their diversity dimensions with us to help us identify, tackle and prevent bias across the employee lifecycle. We believe a diverse workforce enhances our ability to support mental health and wellbeing, allowing us to better meet the needs of the children, young people and families we serve.

As a Disability Confident employer, disabled candidates meeting our criteria are guaranteed an interview. Applications are submitted anonymously and assessed using a fair evaluation process based on the criteria set out in our job profiles.

What we offer

We offer a range of staff benefits, including an all-in-one rewards and recognition platform called Perkbox and wellbeing offers such as finishing early on Fridays and free counselling through our Employee Assistance Programme. We are proud to have staff-led Diversity Networks offering unique opportunities for learning, connection and impact.

What you’ll do

As the Associate Clinical Tutor, you will support the delivery and ongoing development of the MSc Developmental Psychology and Clinical Practice programme, providing academic, pastoral, and placement support to students while helping to ensure a high-quality and inclusive learning experience.

• You will act as a Personal Academic Tutor for up to seven students, providing regular guidance, pastoral support, and academic development support throughout the programme
• You will support and monitor students’ clinical placements, including liaising with placement providers, coordinating placement reviews, and helping to resolve any placement-related concerns
• You will contribute to teaching and assessment activities, including facilitating seminars, workshops, webinars, Journal Clubs, and marking clinically focused assignments
• You will work closely with the Programme Director and wider programme team to monitor student progress, wellbeing, engagement, and professional conduct
• You will contribute to the wider running and continuous improvement of the MSc programme through meetings, reviews, and collaborative programme activities

What you’ll bring

The ideal candidate will be a qualified CAMHS professional with strong clinical and teaching experience, who is passionate about supporting students’ academic, professional, and personal development within an inclusive and high-quality learning environment

• You will hold a recognised professional qualification as a CAMHS practitioner, such as a Clinical Psychologist, Child Psychotherapist, or Systemic Family Therapist, alongside relevant professional accreditation
• You will have clinical experience within child and adolescent mental health settings, alongside a strong understanding of NHS systems, legislation, and wider Child and Adolescent Mental Health Services practice contexts
• You will have experience teaching, marking, or delivering training to adults within the field of child mental health
• You will have experience providing pastoral support, supervision, or guidance to students, trainees, or interns)
• You will demonstrate excellent communication, organisation, and collaborative working skills, with the ability to manage competing priorities and take a proactive, flexible approach to problem solving

Key details

Hours: Part-time (1 day/ 7 hour per week): Wednesday afternoon is required. Options are either Wednesday as full working day or working day to be split between Wednesday pm and another half day (can be flexible).

Salary: £48,778 FTE per annum, plus 6% contributory pension scheme

Location: Hybrid (a mixture of home/onsite working): staff are working onsite for at least 20% of their working hours, at our London site (4-8 Rodney Street, London N1 9JH).

Contract type: 12 months fixed-term with the possibility of extension

Next steps

Closing date for applications: midday (12pm), Friday, 22 May 2026. Please note that due to high application volumes, we may close this advert early. We encourage you to apply promptly and to keep an eye on our future vacancies for more opportunities.

Notification of interview: shortlisted applicants will be notified no later than Thursday, 28 May 2026. During shortlisting, applicants are anonymously assessed using the criteria visible in the Job Profile. Please note: due to the high volume of applications received, we will not be able to provide feedback to unsuccessful applicants.

Interviews: will be held remotely in week commencing 1st of June and 8th June

How to apply: click on the 'apply now’ button to apply online. We are unable to accept CVs and kindly request no contact from agencies.

Questions?

Please email us with any job enquiries, or if you require assistance or experience difficulties when applying. Please note that successful candidate(s) will be asked to evidence their Right to Work in the UK post-job offer – we do not hold a sponsor license therefore we are unable to provide Visa sponsorship.

This is a fantastic opportunity to build and shape a team from the ground up, bringing together staff and volunteers who share your passion. You’ll play a key role in connecting with the local community, creating a welcoming atmosphere, and driving the success of an exciting new store in Inverness.

Working for Chest Heart and Stroke Scotland in our shops will allow you to use all your skills to meet the challenge of turning a bag of donated items into income. Retail experience is preferable, although not essential. A positive can-do attitude is what we value. If you are creative and like working with others, especially a team of loyal volunteers, apply nowChest Heart and Stroke Scotland is an organisation that takes the health and well-being of everyone seriously, including all colleagues. We have a schedule of activities and learning opportunities focused on Health and Wellbeing. We offer a generous annual leave allowance, a workplace pension scheme, paid time off for ill health and access to an employee assistance package.

As well as being a vital member of the local community, you’d be part of Scotland’s leading charity providing support to people with chest, heart and stroke conditions to live life to the full again.

Do you have experience in supporting vulnerable adults and empowering them to move forward with their journey?

Walking With the Wounded (WWTW) supports those who have served in the British Armed Forces and their families, specialising in developing pathways to independence.

We currently have an exciting opportunity for a Veterans Liaison and Officer (VLSO) to join a team providing support to ex-armed forces personnel.  You will be home-based, with a caseload spread across Hertfordshire and occasionally adjoining counties.

We are looking for a dedicated individual who will empower ex-service personnel to regain their independence after a period of Mental Health (MH) Crisis, supporting them to thrive and contribute to our communities.  This role will join a team of existing VLSOs across the  East of England as part of a wider collaborative team within NHS England’s Op Courage - the Veterans’ Mental Health and Wellbeing service, and will work with other service charities and local support services. You will be home based with daily travel around your local region to support your clients and build relationships in the community, whilst working as part of the wider regional WWTW and NHS clinical teams.

We are looking for a highly motivated self-starter with prior experience of working with vulnerable adults; an individual who can work independently to set priorities that accurately reflect the client’s needs.  Your role will be to work with clients in the community (or their homes), facilitating intense support and analysing individual needs to create a support plan that will break down barriers to a successful stabilisation, whilst navigating their mental health pathway.

In return, we will provide you with the opportunity to demonstrate and develop your skills and career as a Veterans Liaison and Support Officer in a supportive, inclusive environment. In this role, no two days are the same and every day will bring new challenges. Internal training will be provided, and we encourage our staff to develop their own personal and professional skills. 

For an informal discussion please contact Anne Germany 07935-065716.

Do you want to work in a role where you can support people to rebuild their lives?

About the role

Westminster Atlas provides comprehensive, intensive support to people experiencing street homelessness and multiple disadvantage across Westminster. Using an assertive and persistent outreach approach, the team maintains frequent contact with clients to support them into accommodation, improve their wellbeing, and sustain positive outcomes.

Safety Net is a rapid-response service designed to support individuals with a history of rough sleeping who have previously exited homelessness services but are now facing difficulties that threaten their safety or the security of their home. These challenges may put them at risk of returning to rough sleeping or street-based activity. Safety Net intervenes early, offering timely, targeted support to help people remain safely housed and connected to services.

As a Safety Net Worker, you will provide short-term, intensive casework support to people at risk of returning to the streets. You will establish effective and person-centred casework systems, working proactively to resolve issues and prevent homelessness.

In this role, you will:

• Hold a caseload of clients who are at risk of returning to rough sleeping.
• Provide assertive, consistent and practical guidance and support tailored to individual needs.
• Carry out street outreach visits to support people to reconnect with services and return to, or sustain, their accommodation.
• Work collaboratively with internal teams and external partners to achieve positive outcomes for clients.

Exact working days to be agreed upon. Some evening and weekend working may be required to meet the needs of clients.

About you

We are looking for a compassionate, motivated and resilient individual who is passionate about supporting people facing homelessness and complex challenges. You will be proactive, creative in your approach to problem-solving, and comfortable working autonomously while remaining a strong team player.

You will have a genuine commitment to empowering people to make positive changes in their lives, alongside the ability to build trusting relationships and work assertively to achieve sustainable outcomes.

We’d always like to hear from people who want to help transform lives. Not sure if you have the skills and experience you need for the role? Apply and we’ll let you know!

St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.

How to apply

To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.

To find out more and apply please go to the St Mungo’s careers page on our website.

Closing date: 10 am on 25th May 2026

Interview and assessments on: 2nd June 2026

What we offer

• Excellent Development and Growth Opportunities
• A Diverse and Inclusive Workplace
• Great Pay and Other Benefits

About Us

Rape Crisis South London (RCSL) is a proudly feminist organisation providing specialist support to women and girls who have experienced rape and/or childhood sexual violence.
Our work is grounded in survivor‑led, trauma‑informed and intersectional feminist practice.

Our vision:
A world free from sexual violence, where survivors are believed, respected and supported.

Our mission:
To provide high‑quality, specialist support and to challenge the structures that enable sexual violence.

About the Role

The Finance officer is responsible for vital financial functions, including recording all financial transactions and assigning income and expenditures to appropriate funds, projects, and cost centres, processing BACS payments and assisting with processing of month end schedules, among other duties. This role is integral to the overall administration of the charity.

What You Will Do

• Process sales and purchase invoices, payments, receipts and banking.
• Reconcile bank / credit card / fixed assets accounts monthly together with processing relevant journals.
• Manage Debtor and Creditor accounts and ensure that outstanding accounts are settled in a timely manner
• Preparation and processing of month end schedules as requested e.g., salary journal.
• Assisting with year-end audit procedures and deal with relevant queries and questions.
• Assisting the Director of Finance and Resources and Finance Manager in the review and implementation of all finance policies and procedures.
• Assisting the Director of Finance and Resources and Finance Manager in budget, forecast and management accounts preparation.

About You

Describe the type of person you are looking for and how this role fits with our values and culture.

You must be someone who will promote and work in line with the vision, values and feminist ethos of Rape Crisis throughout the whole organisation and externally. Someone who will uphold the rights of survivors of sexual violence and proactively assess the needs and safety of survivors to ensure that any risks/needs identified are addressed, having full regard to the relevant Safeguarding policies.

You must be proactive in your personal learning and development and keep up to date on research, relevant legislation, policy and practice, and other literature relevant to the role. Ready to participate in supervision, training and meetings as required and assist in the development of services in line with agreed development plans. You must have a willingness for undertaking any other duties appropriate

Person Specification

Essential

• AAT Qualified or equivalent, OR Qualified by experience, OR actively working towards an accounting qualification or willing to undertake professional development with further training.
• Experienced in using accounting software is essential
• Proficient user of Microsoft Office 365, particularly Excel and Word.
• High level of accuracy and attention to detail.
• Understanding of the need for professional confidentiality.
• Highly organised and efficient, able to work under pressure.

Desirable

• At least 2 years’ hands-on experience in a comparable role in a charity/not-for-profit organisation.
• Relevant knowledge of SORPs related to charities

What You Bring

• Commitment to feminist, survivor‑led practice
• Anti‑racist and anti‑discriminatory values
• Ability to work independently and collaboratively
• Commitment to learning, reflection and self‑care

Safeguarding and Safer Recruitment

Rape Crisis South London is committed to safeguarding survivors, children, young people and adults at risk. All staff have a shared responsibility for promoting safety and wellbeing.

This includes:

• Promoting the safety and wellbeing of service users
• Identifying and reporting safeguarding concerns
• Following organisational safeguarding policies and procedures
• Supporting a culture where everyone feels safe, respected and supported

Our safer recruitment processes include:

• Values‑based interviews
• Verification of identity, qualifications and employment history
• Reference checks
• DBS checks (enhanced or basic, depending on the role)
• Safeguarding training and ongoing supervision

Equality, Feminism and Inclusion

RCSL is an equal opportunities employer. Our work is rooted in feminist principles that recognise sexual violence as both a cause and consequence of gender inequality. We centre survivor voices and prioritise empowerment, inclusivity and intersectionality.

We particularly welcome applications from women who are under‑represented in roles within the Violence Against Women and Girls (VAWG), charity, social impact sector.

Intersectionality and Reasonable Adjustments

We recognise that experiences of sexual violence are shaped by intersecting factors including:

• Race and ethnicity
• Disability
• Sexuality and gender identity
• Socio‑economic background
• Immigration status
• Faith and culture

We are committed to removing barriers and creating an inclusive workplace.

Applicants are encouraged to tell us if they require reasonable adjustments during the recruitment process, such as:

• Alternative interview formats or timings
• Additional time for written tasks
• Accessible documentation
• Support relating to disability, neurodivergence or health needs

Learning and Development

As a charity undergoing growth and transformation, we welcome colleagues who are committed to ongoing learning and professional development. We provide induction, supervision, and development opportunities appropriate to the role.

Interview Process

Shortlisted applicants will be invited to an interview, usually conducted via MS Teams.

Post holder will be required to undertake

Stage one: MS Teams with the Finance Manager and two other panel members.

The whole process from advertisement to appointment, may take up to 3 -4 weeks.

Post holder will be required to undertake either Basic DBS

The role will initially be open for one month (until 12:00 noon on Wednesday 11 May 2026). However, due to the urgent need for support, applications will be reviewed and interviews arranged on a rolling basis, so early applications are encouraged.

 Basic DBS

The role will initially be open for one month (until 12:00 noon on Wednesday 11 May 2026). However, due to the urgent need for support, applications will be reviewed and interviews arranged on a rolling basis, so early applications are encouraged.

The interview will explore experience and approach to:

• Safeguarding
• Equality, diversity and inclusion
• Feminist and trauma‑informed practice
• Role‑specific responsibilities
• Role‑specific assessment details

Post holder will be required to undertake either Enhanced or Basic DBS

This post is open to women only and is a Genuine Occupational Requirement under Schedule 9, Paragraph 1 of the Equality Act 2010 (where applicable).

Applicants must have the right to work in the UK.

How to Apply

Please submit: 

• Your CV
• A cover letter outlining your suitability for the role Applications should be sent in PDF format to our recruitment inbox.
• Interview date(s): W/c 8 June 2026

Thank you for your interest in RCSL. If you have not heard from us within one month of the closing date, please assume your application has been unsuccessful.
We encourage you to follow us on LinkedIn @rapecrisissouthlondon for future opportunities and updates.

AI in Job Applications

We understand that some candidates use AI tools when applying. While we welcome technology to support clear communication, your application should reflect your own skills, knowledge and experience.

Data Protection

RCSL will process personal data in line with UK data protection legislation and our Recruitment & Selection Policy. Information provided during the recruitment process will only be used for the purpose of assessing your application.

Accessibility

If you need an adjustment or additional support to apply, please contact the People & Culture team to discuss how we can help.

Charity Number: 1085104

© Rape Crisis South London

Does every child have the right to "sparkle"? We think so.

At Thriving Through Recreation, we believe that equitable access to hobbies, sports, and the arts is a fundamental part of growing up. We work with children and young people navigating social, emotional, or educational difficulties, helping them find and fund the activities they love in their own communities.

We are looking for a proactive, empathetic, and highly organised Activities Support Co-Ordinator to join our team.

The Role

Working directly with our CEO, you will be the engine room of our Activities Support Programme. This is a primarily remote role, but because our heart is in the community, you must be based in Cambridgeshire to facilitate local connections and occasional travel within the county.

Your day-to-day will involve:

• Connecting: Triage and assess applications, building relationships with families and referring professionals to understand a child’s unique needs.
• Vetting: Conducting risk assessments and due diligence to ensure every activity provider we partner with meets our gold-standard safeguarding requirements.
• Facilitating: Managing the "matchmaking" process—finding the right club, negotiating payments, and tracking the budget.
• Evidencing: Collecting the stories and data that prove our impact, helping us grow and reach more young people.

Who You Are

You are someone who balances a big heart with a sharp eye for detail. You understand that "equity" means doing whatever it takes to level the playing field.

• Experienced: You have a background in social work, youth work, teaching, or a related field. You’ve worked with families facing disadvantage, and you know how to navigate complex family difficulties.
• Qualified: A degree or certification in Social Work, Youth Work, Education or a related field.
• Safeguarding Savvy: A deep understanding of safeguarding principles and child protection procedures.
• Independent: You’re comfortable leading frontline operations autonomously and can manage a budget with precision.
• A Multitasker: Ability to manage a budget, family case load and calendar without breaking a sweat.
• A Great Communicator: Whether you’re on a video call chatting with a parent and child about finger painting or liaising with a local activity provider, you can adjust your style to build rapport instantly.
• Local Knowledge: As a resident of Cambridgeshire, you’ll use your local insight to help expand our reach across the county.

Why Join Us?

• Be a Pioneer: You’ll be instrumental in shaping the future of a rapidly growing charity.
• Impact-Focused: You will see the direct results of your work as children gain confidence and thrive through recreational learning.
• Flexible & Inclusive: We offer remote working and value your unique journey. We encourage applications that evidence these requirements through paid or unpaid roles, as well as personal and professional experience.

Thriving Through Recreation is committed to safeguarding and promoting the welfare of children. All short-listed applicants will need to submit a Safeguarding Self-Declaration Form, and all appointments are subject to an enhanced DBS check and satisfactory references.

About Toynbee Hall

Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnership to tackle unfairness and ensure everyone has an equal chance to thrive.

We have recently launched a new strategic plan which reinforces that our purpose is to build a fairer future with an end to poverty, injustice and inequality.

We work towards this by:

• Addressing poverty and injustice through advice and support and influencing systemic change.

• Shifting power to people and communities affected by injustice and inequality.

• Collaborating to end poverty and build fairer systems and institutions. What we want to see in the world starts with our community and our organisation.

This means:

• Working together to build a thriving local community where people have the resources they need, feel their voices are heard and are optimistic about the future.

• Being a good employer, where people are treated fairly, feel engaged and empowered, and work together to achieve our shared vision.

• Acknowledging the role Toynbee Hall has historically played in civic society while recognising that our role now is to shift power, to be an effective partner, and to amplify voices that are less likely to be heard.

What we learn from our work in east London we use to inform and influence wider policy – working to influence change in structures, systems and policies.

Department background

The Advice Services directorate at Toynbee Hall is central to our commitment to address and alleviate poverty in London and beyond. Specialising in debt, welfare benefits, legal support, and generalist advice, our directorate has proven instrumental in significantly enhancing the financial wellbeing of those we serve. Last year alone, our efforts helped individuals and families to be over £23 million better off, showcasing the direct impact of our work.

tional model combines direct service provision with a collaborative approach. We directly employ a number of advisors who deliver expert, impartial advice. Simultaneously, we lead a coalition of 15 partner charities—including local Citizens Advice Bureaus and law centres—where additional advisors are employed. This structure allows us to amplify our reach and effectiveness, ensuring that a comprehensive network of support is available to those in need.

By integrating direct support with strategic partnerships, the Advice Services directorate not only tackles immediate financial and legal challenges but also contributes to the broader goal of systemic change, enhancing economic security and community resilience across one of the most challenged demographics in the nation.

How we work

Our values are Inclusive, Courageous and Empowering and we expect everyone who works with us to work in a way that aligns with these values and to do their utmost to deliver our strategic objectives according to their role.

Job purpose

As a Customer Care Representative, you’ll be the first friendly face (or voice) people meet when they reach out for help with challenges like debt, housing, benefits, employment or consumer issues. You’ll play a key role in helping each person feel listened to, supported, and confident about their next steps.

You’ll handle a mix of face-to-face, phone, and digital enquiries, working with empathy, patience, and clear communication. With full training provided, you’ll gain the skills to manage sensitive conversations, complete initial assessments, book appointments, and connect people to the right support services quickly and smoothly.

Scope of role

· Provide friendly, professional, and high-quality customer service as the first point of contact for people seeking advice.

· Manage a range of enquiries via phone, email, web chat, WhatsApp, and in-person at our Triage Hub

· Conduct initial assessments and book appointments with our advice specialists.

· Maintain accurate and confidential client information using our CRM system, always following GDPR and data protection requirements.

· Identify when to signpost or refer people to other organisations to ensure they receive the right support.

· Handle feedback or complaints with empathy, professionalism, and a focus on finding solutions.

· Approach sensitive or challenging conversations calmly, using good communication and de-escalation skills.

· Apply safeguarding principles in everyday work - training and guidance will be provided.

· Collaborate with colleagues and project partners to improve how people access and experience our service.

· Contribute to team meetings, training sessions, and occasional events at our East London hub and other venues as required.

Key working relationships

· Internal: CCR Managers, frontline advisors, Communications and Marketing colleagues, Project Leads, Data and Insights teams, and wider Toynbee Hall staff.

· External: Advisors and Clients

What Success Looks Like in Your First Year

• You’ll complete your CMA Level 3 qualification and gain confidence in supporting people with financial and wellbeing issues.
• You’ll build strong communication and assessment skills, managing a variety of enquiries confidently.
• You’ll contribute ideas that help improve our service and client experience.
• You’ll be part of a team that trusts and supports one another and learns together.

Person Specification

The successful candidate will demonstrate:

Essential

· Experience in providing customer service in person, over the phone or online

· Clear and confident communicator with good spoken and written English

· Strong active listening and questioning skills

· Able to build trust with people from diverse backgrounds

· Calm and empathetic approach when supporting people in distress or dealing with sensitive or challenging situations

· Good emotional resilience and self-awareness, including recognising when to seek support

· Strong organisational skills, with the ability to manage time, prioritise tasks and maintain attention to detail in a busy environment

· Strong attention to detail

· Ability to manage time in a busy service environment.

· Collaborative, solutions focused approach.

· Confident using Apple MacBook, including Microsoft Office 365, Microsoft Teams, and CRM systems

· Understanding of safeguarding principles and a willingness to apply these confidently after training

Desirable

· Knowledge of community services in a London context.

· Experience working or volunteering in advice, support, housing, debt, benefits, or other community-facing services

Residential Service Manager
Sale, Manchester
£31,500 per annum increasing to £34,694 after successful completion of 6-month probation.
Permanent, Full Time (37.5 hours per week on a shift system – 5 days a week)

Additional payment of £30 per night for the on-call cover duties.

Here at Stockdales, we endeavour to provide a family orientated service that meets the needs of all the people we support through holistic assessment.

We are seeking an experienced and motivated Residential Service Manager to support the Registered Manager in delivering high-quality, person-centred care. You will ensure services are safe, effective, compliant and continuously improving, meeting the requirements of the Health and Social Care Act 2008, Care Act 2014, and CQC standards. The role involves maintaining strong safeguarding practices, overseeing audits and quality monitoring, and ensuring accurate documentation, care planning, risk assessments, and regulatory compliance, while promoting dignity, independence, and positive outcomes for the people we support.

You will take responsibility for the day-to-day operational delivery of services, including safe staffing through effective rota and workforce planning, recruitment, supervision, appraisal and staff development, while working to reduce reliance on agency staff. A key part of the role is ensuring robust communication with families, professionals, commissioners and multidisciplinary teams, alongside maintaining high standards of health and safety, medication management and overall service coordination. You will also play an active role in inspections, Annual Provider Reviews, safeguarding processes and continuous quality improvement.

Working closely with senior management, you will support service development and growth by managing referrals and vacancies, contributing to service improvement projects and producing performance reports against KPIs and SLAs. You will ensure services are well-led, financially efficient, and aligned with organisational values and policies.

About You

• Level 4 QCF in Care or equivalent/higher or be close to completion, with a Level 4 Diploma in Leadership for Health and Social Care (or equivalent)
• Experience in a management role, including supporting or deputising for a Service or Registered Manager, with strong leadership skills
• Sound knowledge of health and social care legislation, CQC requirements, care policies, safeguarding, risk management and multi-agency working
• Experience writing and reviewing risk assessments, support plans, audits, quality monitoring reports and completing supervision and appraisals to a high standard.
• Experience in rota management and workforce planning
• Strong communication, organisational and time management skills, with excellent attention to detail and the ability to work both independently and collaboratively.
• Proficient IT skills, including experience using online care management systems and confidence in learning new systems and technologies.
• A full driving licence and access to a vehicle

About Us

Stockdales is a local charity based in Sale, just south of Manchester City Centre. We have over 70 years’ experience supporting people with learning and physical disabilities to live life to the full. Our 5 care homes have up to 7 residents and our busy Community Service has weekly sessions, a social club and a weekend kids club. Check out our website to see what we do!

What you will receive whilst working for us:

• 28 days holiday per year pro rata inclusive of bank holidays
• Increased holiday entitlement with service
• Pension Scheme
• Medicash – includes access to 24hr GP, money off shopping and going out, wellbeing aids.
• Life Insurance Scheme (after 6-month probation)
• Excellent internal and external training offered.
• Monthly staff prize draw
• Cycle to work scheme
• Access to Wage Stream

As part of our services team, you will coordinate and deliver our London-based outreach clinics and national advice line, ensuring safe, high-quality, and holistic health and advocacy services. 

As part of our Services Team, you will guide clinic and advice-line volunteers and Staff, oversee day-to-day operations, support complex casework, all while upholding DOTW-UK’s values of compassion, dignity and inclusion.

Our service users include people experiencing destitution, violence, trafficking, or homelessness. You will help them access healthcare, understand their rights, and connect with wider social support. 

We are seeking someone with strong skills in coordination, leadership and advocacy, emotional resilience, experience working with vulnerable groups or volunteer-led services. The right person will thrive under pressure, lead with empathy and maintain a culture of safety and collaboration.

We offer regular supervision, wellbeing support, and training in trauma-informed care, safeguarding, and managing complex situations. 

We strongly encourage applications from people with lived experience of migration, homelessness, or barriers to healthcare.

Youth Work Apprenticeship

Location: Based at a local GMYF Youth Centre in Manchester or Trafford with regular attendance at Ormside Mill Outdoor Residential Centre in Cumbria

Responsible to: Outdoor Education Manager

Contract: Fixed 3-year apprenticeship contract with potential for FT employment on completion of successful apprenticeship.

Hours: 30 hours per week to be worked flexibly, inclusive one day per week university study.

Salary/Grade: £20,982 with the option of an auto enrolement pension 

Annual Leave: 25 days plus Bank Holidays (pro rata)

Introduction

Greater Manchester Youth Federation (GMYF) is a long-established charity running vibrant youth centres across Greater Manchester. We are dedicated to raising aspirations and creating opportunities for young people, especially those facing disadvantage. A key part of our offer is the Duke of Edinburgh Award Scheme and our approach champions youth voice, inclusion, building confidence and resilience. We offer outdoor education activities, including residentials at our Ormside Mill Residential Centre in Cumbria.

Purpose of Role:

The Youth Work Apprentice will work alongside professionally qualified youth workers learning the skills and qualities of the youth work profession. The apprentice will attend sessions on a weekly basis as well as committing to a university study day each trimester. A central focus will be to engage and support young people 11 – 18 years to take part in outdoor education activities including the Duke of Edinburgh Award. There will be an expectation for the apprentice to attend residential events, expeditions and wider outdoor activities e.g. canoeing, climbing and hill walking to encourage and support young people taking part in these activities. Apprentices will learn a range of essential youth work skills including mentoring, boundaries, safeguarding and reflective practice which they will utilise in their work with young people, carrying out their roles with enthusiasm, integrity and professionalism.

An overarching skill and ethos of the role will be to build trustful and meaningful relationships with young people for which ongoing training will be provided. Understanding the barriers some young people face and how to overcome these will be a regular feature of the youth worker portfolio of skills. While the core components of youth work skills will be central to the role a significant amount of time will be spent supporting young people to experience and enjoy outdoor activities which is central to our mission of improving the life chances, inclusiveness and resilience of young people.

The role will involve regular travel and overnight stays which will need to be worked flexibly to meet the needs of the charity. A TOIL system is in place which is subject to agreement with line manager.

Key Responsibilities:

Programme Delivery & Development

• Undertake a course of studies at degree level attending university one day per week developing a broad range of skills, knowledge and behaviours to achieve a professionally recognised youth worker Degree Apprenticeship.
• Develop a working knowledge of GMYF’s policies and procedures in line with the requirements of the organisation and to meet the Apprenticeship Standard.
• To have a high regard to and comply with GMYF’s Safeguarding Policy and Procedures and to maintain a strong working knowledge of appropriate safeguarding developments.
• Provide high levels of performance which comply with GMYF’s commitment to young people, particularly those facing disadvantage and wider barriers to participation and achievement.
• Under supervision, work closely with other team members to assist (and as skills levels develop lead) in a range of youth work projects and areas of specialism e.g. outdoor education.
• Plan, coordinate, and support young people aged 11–18, up to 25 with additional needs, to take part in the Duke of Edinburgh Award, reflecting GMYF’s youth work approach, values and behaviours.
• Develop progressive outdoor learning pathways that support personal development, confidence, teamwork, leadership, and wellbeing.
• Work collaboratively with youth workers to integrate outdoor education into wider youthwork  programmes, targeted interventions, and school partnerships.
• Ensure programmes are inclusive, accessible, and responsive to the needs of young people from diverse backgrounds, including those with ADHD, SEND and other barriers to participation.
• Through personal example promote the behaviours that exemplify GMYF mission and ambition.

Safety, Quality & Compliance

• Ensure youth worker apprenticeship compliance and comply with university policy and procedures throughout the duration of studies. This will include working to GMYF professional guidance and licensing requirements as directed by supervising staff.
• Adhere to relevant legislation, guidance, and licensing requirements as directed by supervising staff.
• Read, understand and comply with risk assessments, operating procedures, and emergency action plans as required.
• Contribute to and support the organisation’s monitoring and self-evaluation process.

Administration & Organisation

• Maintain all academic and administrative duties aligned with the youth worker degree apprenticeship.
• Keep accurate and up-to-date records as required by line manager consistent with GDPR.
• Contribute to the promotion and marketing of GMYF to schools, youth groups, and partners.

Representation & Partnership Working

• Develop and maintain a professional partnership with the youth worker degree apprenticeship training provider, schools, DofE, funders, and outdoor sector regulator bodies.
• Represent GMYF within the youth work and outdoor education sectors at meetings and events.
• Advocate for the value of outdoor learning in supporting young people’s wellbeing, mental health, and personal development.
• Support GMYF’s strategic objectives and values through professional leadership, collaboration, and celebration of success.

Person Specification

Essential

• L2 qualification in Maths and English
• L3 qualification e.g. Youth Work, Sports Leader or similar (A’ Levels) *
• Commitment to equality, diversity, safeguarding, and youth-centred practice
• Ability to work collaboratively within a youth work and multi-disciplinary team
• L3 Safeguarding qualification working with young people – to be obtained within 3 months of employment – training provided via employer

Desirable

• Experience of working with young people from diverse backgrounds, including those facing disadvantage or additional barriers
• Experience and passion for outdoor education activities and or qualifications in this area e.g Mountain Leader, canoe instructor

*If an applicant does not have the essential qualifications stipulated, discretion may be applied if the applicant can evidence significant work experience and demonstrate appropriate levels of literacy and numeracy for studying in Higher Education.

Other Requirements

GMYF is committed to safeguarding and promoting the welfare of children and young people. An Enhanced DBS is required for this post. We welcome applicants from all backgrounds.

This is a UK-based post, and applicants must be living in and have the right to work in the UK. If applicable, please detail your Visa status in your cover email. 

Closing date for applications: 14th May 2026, midday.

Interview date: 20th & 21st May 2026

Start date: August 2026

The Coin Street Nursery has a fantastic opportunity for an enthusiastic team player, who wants to gain experience in a non-domestic kitchen supporting our in-house nursery chef. Your role will be to support the chef running the nursery kitchen, providing food for the children and childcare staff in our 59-place nursery. Ideally you will be familiar with working in a similar setting, though this is not essential.

We are looking for someone who has passion for ensuring young children eat healthy and balanced meals, takes initiative and is eager to learn. We’ll provide training – Food Hygiene or Food Safety – if you haven’t already done these. You’ll be working with an experienced chef, assisting with food preparation and inventory, plus cleaning, hygiene and health & safety.

Download the Job Pack below to view the full job description and person specification.

What we do

We provide the opportunities and spaces for people to lead their own change.

Our activities are wide and far reaching. From giving families and children the best start in life through our childcare and family support, to creating and maintaining high quality live, work and play spaces on land which we own.

We promote enterprise, creativity and lifelong learning whether that’s through providing employment, volunteering opportunities, nurturing enterprise or delivering programmes and activities.  We provide housing that supports our community; we champion co-operative housing and influence local and national housing policy.

From sports and dance to healthy eating and gardening, we offer a range of facilities and activities accessible to everyone to support health and wellbeing in our community.

Extras

In return, we can offer you:

• 35 days’ annual leave (including bank holidays) pro rata for part time staff (increases with length of service)
• 8% contributory pension scheme (5% employer contribution, 3% employee contribution)
• Health and wellbeing support, including online mental health therapy sessions
• Free gym membership at Colombo, annual flu jabs
• Commitment to training and development

Contract

Permanent, 20 hours per week, Monday to Friday

Salary

£14.80 per hour or £15,392 per annum

Successful candidates will be required to undertake an Enhanced DBS check.