Jobs in Brentwood

Do you have significant experience of working in an employee relations, case management and policy focused role, including strong knowledge of employment law?

We are recruiting for an Employee Relations (ER) Manager to provide guidance and practical support across the charity in all employee relations matters.  Supported by a HR Advisor and working closely with the HR Business Partnering team, you will direct the workflow, coach for performance, and ensure the consistent delivery of high-quality case management. 

What does this role do?

As ER Manager, you'll:

• oversee the management and resolution of employee relations cases including grievance, disciplinary, performance, and capability investigations, hearings and appeals with professionalism, integrity and compliance
•  lead on allocation and monitoring of casework, ensuring timely and accurate resolution, providing coaching, support and guidance 
• manage complex or sensitive cases or investigations to ensure consistency and objectivity and appropriate outcomes 
• manage, develop and coach the HR Advisor
• deliver continuous improvement in all aspects of ER for the benefits of all stakeholders, through collaboration with colleagues across the People directorate.

Could this be you?

To be successful in this role you'll have significant experience of working in employee relations, including managing complex or sensitive cases, with sound decision making based on in-depth knowledge of employment law, HR best practice, and equality legislation.  

You'll be a people focused, credible and assertive subject matter expert with strong relationship-building and stakeholder management skills, and experience of portraying complex issues and problem-solving initiatives in a ‘user friendly’ format.   

You'll be skilled in training, coaching and developing HR and business stakeholders on ER matters, to share your knowledge and increase their capability, and you'll have experience of using and analysing data to inform and influence business decisions.  

What does this team do?

The People directorate delivers a first-class service to the organisation and our 1,600 employees across the country. We work across all people related activities including resourcing, pay and benefits, payroll, learning and development and employee engagement as well as providing pragmatic and principled guidance on individual people issues.

The HR Business Partnering and Advisory Services team works closely with leadership and line managers across the organisation to provide tailored HR advice and guidance, identifying risks and opportunities in people activities and supporting with formal and informal employee relations cases.

Interviews for this role are scheduled to take place on 19th February 2026.

These roles require regular in-person engagement in London. Applicants must be able to travel to and work in London easily. AN ISVA QUALIFICATION IS REQUIRED FOR THIS POST.

About us

SurvivorsUK exists for men and non-binary people who have experienced any form of sexual violence. 

We support – by providing services such as a helpline, counselling, ISVA and groupwork.
We challenge – by raising public awareness of the issue, and dispelling myths
We build – by creating and facilitating networks for better access to help

Role

You will provide pro–active emotional, practical and advocacy support for male and non-binary survivors who have experienced any form of sexual violence and are engaging (or considering engaging) with the criminal justice system. 

Our ISVAs work with clients currently residing in any London borough, or if the abuse was committed in any London borough. Some travel to London will be expected.

An ISVA qualification or relevant degree is desirable, but not essential. We consider people from a wide range of educational backgrounds and work experience. What matters is that you are empathetic and will support the specific needs of our clients.

Please see attached Job Description and Personal Specification for more information

Benefits of Working with Us

- We are a Disability Confident Employer
- Access to Employee Assistance Programme
- Access to Clinical Supervision, if relevant for your role
- Acces to gym at our Hackney Wick offices
- Commitment to your professional development

How to apply

To express an interest in the role and to be considered, please review our JD and Personal Spec and submit the following:

• An up-to-date CV.
• A supporting statement that addresses each of the requirements in the person specification, and outlines your motivations for applying.

Closing date: Monday 9th February 2026 at 12pm
Interviews: TBC, these may take place remotely or in-person in our offices in London

We especially encourage applications from individuals who reflect the diversity of the communities we serve, including men, non-binary, Black and Asian, trans, disabled people, and those from other marginalised groups. We recognise and value the unique experiences that arise from the intersections of these identities, and we particularly welcome applications from people with lived experience or a strong understanding of the issues faced by our service users.

At SurvivorsUK, we are committed to creating an inclusive and supportive work environment where everyone is empowered to bring their full, authentic selves to work. We also understand the importance of work-life balance and are open to discussing flexible working arrangements, including job share opportunities, to support candidates with caregiving responsibilities or other needs.

If you require any adjustments during the recruitment process or have any accessibility needs, please let us know. We are here to provide any support necessary to ensure the process is inclusive for you.

This role is part of our Reading and Health team, working across the organisation to lead the development and delivery of our reading and health programmes. The ideal candidate will have considerable experience of strategy development, delivery of complex and/or national programmes with multiple stakeholders, as well as experience of adapting and developing programmes to meet changing needs. The role will have a significant external focus requiring some national travel to engage with key stakeholders.

Summary

Impact Ops is looking for a Finance Associate (UK) to join our team. The starting salary range is £40,000 to £50,000 (for associate level) and £55,000 to £65,000 (for specialist level), depending on prior experience and location. There may be flexibility in salary for exceptional candidates with significant experience. Significant experience for an associate is more than 3 years. For a specialist that’s more than 5 years.

If you’re looking for somewhere you can learn quickly, make a meaningful impact, and take ownership for a wide range of tasks, please consider applying here. The deadline to apply is February 28, 2026.

About Impact Ops

Impact Ops is an independent organization that provides operational support to high-impact nonprofits, many of our clients work on AI safety, alignment, and governance challenges. Our services include finance, recruitment, entity setup, due diligence, ops audit, and systems implementation. We’re a “remote-first” organization with team members and clients based across the world.

We’re looking for motivated, altruistic, and optimistic people from diverse backgrounds to join us in this impactful work by providing excellent operational support to our clients. 

Key responsibilities

As a Finance Associate/Specialist (UK) reporting to Viktorie Havlíčková (Finance Specialist), your key responsibilities when dealing with clients will include: 

• Working with the Specialist on developing financial systems for clients which reduce manual administrative duties and maximize efficiency
• Creating, tracking, and maintaining client budgets 
• Processing client payments such as invoices and expense reimbursements
• Carrying out client bookkeeping tasks and advising clients on best practices
• Supporting the finance team in day-to-day financial tasks
• Ensuring compliance with the regulatory and tax requirements in the relevant jurisdictions with help from the Finance Specialist

About you

You’ll need to have:

• 2+ years (for associate) or 4+ years (for specialist) of experience in finance, budget management, or a related role
• An understanding of financial compliance and tax regulations in relevant jurisdictions, particularly for the UK
• Proficiency in accounting software such as Xero, or similar tools, with a solid understanding of financial reporting and bookkeeping

You’ll also likely have:

• Experience in the nonprofit sector: You have UK-specific nonprofit finance experience.
• Experience with working in diverse team environments: You’re comfortable collaborating with international teams and adapting to various cultural and professional contexts.
• An operations mindset: You’re good at identifying issues, prioritizing, generating solutions, and efficiently implementing new ideas.
• Strong attention to detail: You identify and correct small errors to ensure precision and accuracy in a fast-paced and challenging environment.
• A love of systems: You enjoy building systems that run exceptionally smoothly, and have promising ideas for improving existing processes.
• Strong communication skills: You’re personable and able to communicate professionally and clearly with various stakeholders and clients, both in writing and verbally.
• Comfort owning projects: You’re comfortable managing tasks and you thrive in an autonomous work environment.
• An intrinsic motivation to have a positive impact with your career.

Benefits and salary

Your starting salary range is £40,000 to £50,000 (for associate level) and £55,000 to £65,000 (for specialist level), depending on prior experience and location. There may be flexibility in salary for exceptional candidates with significant experience.

Our benefits include:

• Prioritized health & wellbeing: We provide private medical, vision, and dental insurance, and up to 2 weeks’ paid sick leave. We also offer a generous allowance for you to spend on your mental health.
• Flexible working: You’re generally free to set your own schedule (with some overlapping hours with colleagues as needed). We’ll cover a remote workspace outside your home if you need one.
• Generous vacation: 25 days’ holiday each year, plus public holidays. We encourage you to use the full allowance.
• Professional development opportunities: We offer a generous allowance each year for professional development. We build in opportunities for career growth through on-the-job learning, increasing responsibility, and role progression pathways.
• Pension: We offer a 10% employer pension contribution or equivalent salary increase (if we’re unable to offer this in your country).
• Parental leave and support: New parents have up to 14 weeks of fully-paid leave and up to 52 weeks of leave in total. We can also provide financial support to help parents balance childcare needs.
• Equipment to help your productivity: We’ll pay for high-quality and ergonomic equipment (laptop, monitors, chair, etc.) for your remote work set up.
• Global team retreats: As a remote team we hold in-person staff retreats twice a year, to work on our plans and build strong working relationships.

This is a full-time role, but part-time would also be possible for particularly strong candidates. We prefer candidates who can overlap with European timezones, but we’re open to other arrangements for exceptional candidates.

We’re able to sponsor visas in the UK, so let us know if you require work authorization.

Application

Here’s a summary of the application process for a successful candidate:

1. Application: Submit an application form, sharing your contact details, CV, and other experiences. Complete the application here by February 28, 2026 .
2. Screening call: Attend a brief screening call, where you’ll have the chance to ask questions about the role.
3. Assessment(s): Complete 1-2 paid assessments, designed to simulate the work you’d do if hired into the role.
4. Interview: Attend a remote interview with at least one person from our leadership team to assess team fit.
5. Work trial: Attend a paid, remote work trial — where you’ll spend the day meeting the team and completing further assessments.
6. References: Share references who can comment on your aptitudes. If your references are strong, you’ll receive an offer!

We’re reviewing candidates on a rolling basis and may make an offer before the end of the application deadline. 

Diversity and inclusion

We’re aware that factors like gender, race, and socioeconomic background can affect people’s willingness to apply for roles for which they meet some but not all the suggested attributes. We’d especially like to encourage people from underrepresented backgrounds to express interest.

There’s no such thing as a “perfect” candidate. If you’re on the fence about applying because you’re unsure whether you’re qualified, we’d encourage you to apply.

If you require any adjustments to the application process, such as accessibility accommodations, additional preparation time, or other, we’re happy to support your needs and adjust the application process.

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Group Activities Coordinator to play a pivotal role in our Complex needs service in Notting Hill.

Sounds great, what will I be doing?

To provide management support and advice to Group Facilitators, Volunteers, Social Work Students to help them develop their role in providing support to service users.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

You will bring a strong understanding of the needs, perceptions and engagement barriers faced by African, Caribbean and Arabic-speaking communities experiencing mental health difficulties, including those who may be disengaged from services. You will have experience working directly with these communities, using co-production approaches that respect cultural needs and enable meaningful involvement and feedback. You will be confident managing services within budget, promoting equality, diversity and inclusion, and representing the organisation positively at external events through presentations and promotional activity. You will have excellent knowledge of mental health conditions, including signs, symptoms and treatments, with the ability to assess deteriorating mental health and take appropriate action. A strong working knowledge of housing, community care, mental health, health and safety, and welfare benefits legislation is essential, alongside the ability to use computer systems to produce accurate reports and monitor the quality of staff record-keeping to a high standard.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

Complaints Dispute Resolution Lead
Job title: Complaints Dispute Resolution Lead
Area of work: Complaints, Customer Relations& Dispute Resolution
Contract type: Temporary (3 months initially, extension possible)
Employment type: Full-time
Hourly Rate: £27.48 p/hr (via Hays)
Location: Hybrid (2 days in office: Wednesday& Thursday; 3 days remote)
Start date: ASAP
Notice period: Maximum2 weeks - essential

Overview
Thisis a fast-paced and impactful opportunity for an experienced complaintsspecialist to play a pivotal role in delivering Ombudsman-compliantStage 2 complaint reviews within a major G15 housing provider.
As theComplaints Dispute Resolution Lead, you will handle complex, high-volumeStage 2 investigations, ensuring all cases meet the Housing Ombudsman'sComplaint Handling Code. You'll use your expertise to assess evidence,challenge service failings, and produce well-reasoned, timelyresponses that reflect both regulatory requirements and the organisation'sresponsibilities as a registered social landlord.
Thisrole requires someone who can hit the ground running, operates confidentlyunder pressure, and brings clear, demonstrable experience of Ombudsman-leveldecision-making. With independently regulated work anddeadlines tied to the end of the tax year, you will play a crucial role inhelping the organisation deliver high-quality complaint resolutions for residents.

Key Responsibilities

• Lead the delivery of Stage 2 complaint reviews to Ombudsman-compliant standards.
• Investigate a high volume of complex cases, ensuring decisions are evidence-based, fair, and clearly articulated.
• Apply the Housing OmbudsmanComplaint Handling Code in every investigation, demonstrating a clear and proactive understanding of the requirements.
• Analyse landlord and resident obligations within tenancy and leasehold agreements and apply these accurately within decision-making.
• Manage tight deadlines and work effectively under pressure to meet regulatory expectations.
• Communicate professionally and empathetically with residents, managing expectations and representing the organisation with diplomacy and clarity.
• Work collaboratively with internal colleagues, using initiative to gather evidence and problem-solve assertively.
• Take responsibility for rapidly learning and applying policies, procedures and housing knowledge necessary for the role.

Skills & Experience Required
Essential

• Clear and uninterrupted Stage 2 review / Ombudsman-level experience within a registered social landlord.
• Strong working knowledge of the Housing Ombudsman Complaint Handling Code and its practical application.
• Understanding of tenancy and leasehold agreements, landlord/resident obligations, and the serviceexpectations of a large G15 provider.
• Proven ability to investigate independently, apply critical thinking, and produce high-quality written decisions under pressure.
• Excellent communication skills with the ability to demonstrate empathy, manage expectations, and advocate appropriately for residents.

Desirable

• Experience reviewing complaints within a large-scale housing organisation (tens of thousands of homes).
• Knowledge of complex housing services (repairs, ASB, allocations, tenancy management, etc.)

Application Process

• Submit an up-to-date CV demonstrating your Stage 2 / Ombudsman complaint review experience.
• You must meet the essential criteria to be considered, due to regulatory requirements.
• Candidates must be available to start immediately or within a maximum of 2 weeks.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Help us shape the future of Girlguiding inspired experiences.
We’re looking for a passionate and proactive local delivery officer to lead a groundbreaking pilot programme in Birmingham, co-created with Muslim girls and their communities. This role is part of Girlguiding inspired experiences, our strategy to create inclusive, empowering opportunities for girls and young women across the UK.

What you’ll do:

• Build trusted relationships with local schools, mosques, and community organisations.
• Facilitate workshops and focus groups with girls, parents, and community leaders.
• Apply human-centred design to co-create a Girlguiding offer that reflects the voices and needs of Muslim girls.
• Coordinate and deliver pilot sessions, ensuring smooth planning and logistics.
• Collect feedback and contribute to evaluation and reporting for funders.

Why this matters:
Girlguiding inspired experiences is about reaching more girls in ways that work for them.This pilot, funded by Islamic relief, is part of our Girlguiding inspired experiences programme, which includes a series of inclusive pilots. It focuses on co-creating with girls and young women from Muslim communities in Birmingham. 

About you:
You’ll be an organised, confident facilitator with experience in youth or community engagement, ideally with minority groups. You understand Birmingham’s Muslim communities and can gather insights in a culturally sensitive way. Strong communication, relationship-building, and organisational skills are essential.

Join us and make a difference
This is your chance to shape an inclusive future for Girlguiding and empower girls to discover their potential.

About Girlguiding

Girlguiding is the UK’s largest youth organisation dedicated completely to girls. We’re over 300,000 Rainbows, Brownies, Guides and Rangers, who come together to laugh, learn, explore and have adventures, in communities across the UK and virtually. We're almost 80,000 volunteers who make guiding happen by giving time, talent and enthusiasm. Girls can do anything. We’re a powerful collective voice – with girls, led by girls – changing the world for the better.

Girlguiding values the differences that a diverse workforce brings and is committed to inclusivity, and to employing and supporting a diverse workforce. We are proud to work with a number of organisations who support us to create and maintain a culture that celebrates diversity and champions inclusion in the workplace. While Girlguiding’s young members may be women only, our staff team is mixed gender. We welcome applicants from all backgrounds.

Girlguiding operates a hybrid working arrangement where office based staff are required to attend the office on average two days a week, or 40% of working time across the year. Location allowance is payable to those who work in accordance with out hybrid working model. We’re committed though to supporting our staff to achieve a good work-life balance and offer flexible working options wherever we reasonably can. All staff are required to carry out our online health and safety training and complete a DSE risk assessment to ensure we can provide the support you require. 

We strive to ensure our recruitment processes are accessible to everyone. If you would like to receive any information in a different way or would like support in helping you to apply, please get in touch with us.

Your new company
My client is a small London-based charity.
Your new role
My role is part-time Accounts Payable Assistant on a temporary to permanent basis. The role will include:
- Accurately maintain the organisation's Accounts Payable ledger, ensuring invoices are processed in a timely manner.
- Ensure purchase invoices and all expenses have been properly authorised and coded in line with company policy.
- Ensure that new suppliers are set up on internal systems.
- Ensure that staff expenses are processed efficiently.
- Weekly payment runs ensuring director approval.
- Process international payments, refunds and other transactions.
- Manage supplier accounts paid by direct debit.
- Use of internal systems and Excel.
- Reconcile balance sheet accounts and bank accounts.

What you'll need to succeed
In order to succeed, you will need previous experience with accounts payable, as well as strong systems skills.
What you'll get in return
In return, you will have the opportunity to work with a supportive team, and gain experience with accounts payable.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Community Engagement Practitioner to play a pivotal role in our Integrated VCS Service in Haringey.

Sounds great, what will I be doing?

We are looking for a committed and recovery‑driven Community Engagement Practitioner to join the Personality Disorders (PD) Pathway within the Complex Emotional Needs (CEN) Service. This specialist multidisciplinary team delivers psychological support to individuals with complex emotional and interpersonal needs.

In this role, you will support people to build meaningful, connected lives beyond formal services by strengthening community links, guiding recovery planning, and encouraging personal empowerment. The pathway draws on Structured Clinical Management (SCM), Mentalisation‑Based Therapy (MBT), and a range of other evidence‑based approaches to provide high‑quality, person‑centred care.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

Here's what the team will be looking for:

The team will be seeking candidates who demonstrate a solid foundation in mental health care, ideally holding NVQ Level 4 or equivalent experience. They value individuals with a clear understanding of recovery principles, peer support, and the ability to work effectively with service users and external agencies. Familiarity with multidisciplinary team functions, care planning, risk assessment, and knowledge of the Mental Health Act and local resources will be essential. Strong communication and group facilitation skills, along with the ability to remain calm under pressure and act professionally, are highly regarded. Candidates should be able to build positive therapeutic relationships while maintaining boundaries, work independently as well as collaboratively, and provide practical support that adapts to changing needs. Competence in IT systems and record-keeping, particularly RIO, and the ability to serve as a positive, caring role model will round out the qualities the team is looking for.

When will I be working?

Monday to Friday, 9am to 5.18pm. 

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

Our client is entering a defining new chapter as it advances plans to create a reimagined, landmark Museum. With a collection of over 35,000 objects, the Museum is planning totransition from a “museum without walls” to create  vibrant cultural landmark.   At a time of growing division and misunderstanding, its mission—to share under-told stories of Jewish Britain, challenge prejudice and deepen public understanding—is more important than ever. The new Museum will host bold exhibitions, learning, dialogue and cultural exchange, reaching audiences from  across the UK and beyond  through innovative partnerships and programming.

Director of Development
Permanent
£65,00 to £80,000
London

The Museum is now seeking an exceptional Director of Development to lead a transformative capital campaign ahead of the 2030 opening. Based at the JW3 office and reporting to the CEO, the role will shape and deliver a multi-year fundraising strategy to meet a campaign target of just under £20 million, including £15 million capital costs. As a key member of the Leadership Team, the Director will represent the Museum publicly, build high-value donor relationships, lead major gift and capital fundraising activity, and work closely with Trustees and senior staff to drive philanthropic engagement across trusts, foundations, corporates and individuals.

Candidates will bring significant experience of developing and delivering successful fundraising strategies for large-scale or capital projects, with a strong personal track record of securing high level gifts. You will be a confident relationship-builder, an excellent communicator, and comfortable working with senior stakeholders and donors. Financial acumen, strategic thinking, and the ability to inspire trust quickly are essential, alongside experience managing budgets, donor events and compelling campaign materials. Networks within the arts, heritage or philanthropic sectors would be an advantage.

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status, or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process please contact Ryan Burdock and Jessica Stoddart at Prospectus.

If you meet some of the criteria but not all, we still encourage you to enquire. We can support you to understand the role fully and guide you through the application process. To apply, please submit your CV in the first instance. If your experience aligns, we will arrange a briefing meeting before you submit a formal application. We look forward to hearing from you.

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Housing Management Officer to play a pivotal role in our Housing Services in Ealing and Harrow, London. 

Sounds great, what will I be doing?

The Housing Management Officer plays a pivotal role in delivering high‑quality, end‑to‑end tenancy and property management across a diverse portfolio of 50–100 supported accommodation units. Working at the intersection of housing law, welfare systems, and resident wellbeing, the postholder ensures smooth tenancy sustainment, legal compliance, and strong financial performance. This includes leading on onboarding and exit processes, embedding a Psychologically Informed Environment (PIPE) approach, maintaining GDPR‑compliant records, and monitoring tenancy issues through internal reporting tools. The role also requires close collaboration with Registered Providers, Local Authorities, the DWP, and Housing Benefit teams to ensure seamless service delivery and regulatory compliance.

A key focus of the role is proactive income management, from rent and service charge collection to arrears prevention and recovery. The officer provides expert guidance on housing benefit, managing claims, appeals, and overpayments while overseeing invoicing and financial reconciliation with external agencies. Alongside this, they coordinate timely repairs and maintenance, ensuring issues are escalated and resolved efficiently while keeping residents and support teams fully informed. This is a dynamic, hands‑on position for someone who thrives on responsibility, partnership working, and making a meaningful impact on tenancy stability and resident experience.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

To apply for this role, you'll need solid experience in rent collection and arrears recovery, along with a good working knowledge of the pre‑action protocol. You should be confident handling welfare benefit claims and navigating DWP and Housing Benefit systems. Experience supporting vulnerable people is essential; whether that's individuals dealing with mental health challenges, homelessness, or domestic abuse, we're looking for someone who has worked closely with local authorities, support workers, and other partner agencies, and who understands the day‑to‑day realities of tenancy and housing management.

You'll need strong IT skills, accuracy in maintaining electronic records, and the ability to communicate clearly in writing and in person. Being comfortable analysing financial information is important, as is the ability to build positive relationships with residents and colleagues. This role suits someone who is empathetic, organised, self‑motivated, and able to work independently while taking responsibility for their decisions. You'll also need to be able to travel between accommodation sites and meet residents face‑to‑face as part of your day‑to‑day work. The role is hybrid with travel required 3 days a week across Ealing and Harrow and two days working remotely. Occasional travel to our Head Office in Aldgate will also be required.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

We’re supporting a highly regarded charity through an exciting period of growth, as they build momentum behind a significant fundraising initiative. They are now seeking an established major donor fundraiser to join as a Philanthropy Manager (New Business), with a clear focus on pipeline growth and income generation.

Salary: £45,000 – £48,000
Location: London / Hybrid
Contract: 3 year Fixed-term (with flexibility considered)

This role is ideal for someone who thrives on opening doors, building new relationships and delivering significant gifts.

Key highlights of the role

• Responsibility for building and managing a pipeline of new major donor prospects capable of five- and six-figure giving
• Clear focus on new business and strategic cultivation activity
• Line management responsibility, with an emphasis on supporting delivery and professional development
• High levels of senior stakeholder exposure, including working closely with executive leaders to unlock networks
• Opportunity to play a central role in a time-bound fundraising programme with real organisational impact
• Strong data, reporting and forecasting support to enable effective pipeline management

You’ll bring demonstrable experience of securing significant gifts from individuals, confidence in managing complex relationships, and the ability to lead and motivate others while remaining hands-on with fundraising delivery.

This is a rolling recruitment process, with the hiring manager reviewing CVs as they are received. Early applications are strongly encouraged. Please email Hannah at

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

We’re working with a large, well-established national charity that is investing significantly in its philanthropy programme and is now looking to appoint an experienced Philanthropy Manager to join a growing and ambitious income generation team.

Salary: £45,000 – £48,000
Location: London / Hybrid
Contract: Permanent, full time (flexible working considered)

This is a senior, relationship-led role, suited to an established major donor fundraiser who enjoys managing high-value relationships while also supporting and developing others.

Key highlights of the role

• Ownership of a high-value major donor portfolio, securing consistent five- and six-figure gifts
• Line management responsibility for a Philanthropy Officer, with a strong focus on coaching, development and performance
• Close working with senior leadership and influential volunteers to open networks and progress strategic relationships
• Significant autonomy to shape cultivation, solicitation and stewardship approaches
• Opportunity to contribute to long-term philanthropy strategy and pipeline growth
• Strong internal collaboration with fundraising operations, events and wider income teams

This role will suit someone with proven experience of securing major gifts, confidence making face-to-face asks, and the ability to balance hands-on fundraising with effective people management.

This is a rolling recruitment process, with the hiring manager reviewing CVs as they are received. Early applications are strongly encouraged. Please email Hannah at

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

Location: London with home working one day a week, or two days per fortnight

About the role

The Senior Partnership Manager at Crisis is a varied and challenging role. You will oversee some of the organisations highest value corporate partners, delivering outstanding partnerships that maximise engagement, uncover creative opportunities and drive authentic mutual value. You will ensure we work collaboratively with other high value teams and the wider organisation in sustaining and growing income, inspiring donors to play their part in ending homelessness.

The role will include management responsibility of the Partnership Executive and require agility in stepping into leadership positions.

We are looking for someone with the ability to be bold in identifying new opportunities within our owned partnerships, that secure long-term, transformational impact. It is vital that candidates act with equity and are adept at elevating and implementing the voice of lived experience.

About you

• You’re a skilled corporate partnership professional with experience in leading six and seven figure partnerships that have achieved highly impactful results.
• You are a talented relationship manager and have a track record of cultivating powerful connections with key stakeholders, inspiring long-term commitment.
• Being bold comes naturally to you and you enjoy leading partnerships or campaigns that break the mould to challenge what’s possible.
• You are comfortable in a leadership role and adept at recognising the strengths and supporting the development of those you manage.
• You are a collaborator that thrives in team settings and contributing to an environment where everyone’s voice is heard.

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.

Working at Crisis

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.

As a member of the team, you will have access to a wide range of employee benefits including:

• A competitive salary. Please note our salaries are fixed to counter inequity and we do not negotiate at offer stage.
• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
• Pension scheme with an employer contribution of 8.5%
• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.
• Enhanced maternity, paternity, shared parental, and adoption pay.
• Flexible working around the core hours 10am-4pm
• Wellbeing Leave to be used flexibly
• And more! (Full list of benefits available on website)

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply?

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Monday 9th February 2026 at 23:59

Interview date and location:

• First stage - Week commencing 16th February, online via Microsoft Team
• Second stage – Week commencing 23rd February, online via Microsoft Team

Interview process:

• First stage - interview will be competency-based questions
• Second stage - interview that will include a written task or presentation

AI in Job Applications

We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences.

Accessibility

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.

Registered Charity Numbers: E&W1082947, SC040094