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Closing in 4 days
The National Brain Appeal, London (Hybrid)
£28,000 - £32,000 per year
Posted 1 week ago Apply Now
The UK Committee for UNICEF (UNICEF UK), London (Hybrid)
£63,000 per annum
This is a great opportunity to join the UK Committee for UNICEF (UNICEF UK) as Procurement Lead.
Posted 1 week ago

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Closing in 2 days
Girlguiding, London (Hybrid)
£36,549 + £3,500 location allowance (LA) per year and check out our great benefits!
Posted 1 week ago
Citizens Advice Woking, Woking, Surrey (On-site)
£28,080 - £31,200 per year
Posted 1 week ago Apply Now
Closing today at 23:30
Lightyear Foundation, Remote
£26,300 - £32,800 per year
We are seeking a highly organised and proactive Finance and Administration Manager to join our small, friendly, disability charity.
Posted 1 week ago
Closing today at 15:09
The Multibank (Official name The National Family Centre Limited), Remote
£40,000 per year
Seeking an accountant with a passion for working in our coalition of compassion
Posted 1 week ago Apply Now
Closing in 2 days
Single Homeless Project, London (On-site)
Starting at £28,860, increasing at 6 months to £29,822.40 (and then further increases as detailed below)
This is your chance to begin a career that changes lives – starting with your own.
Posted 1 week ago
Page 33 of 65
The National Brain Appeal
London, Greater London (Hybrid) 18.26 miles
£28,000 - £32,000 per year
Full-time
Permanent
Job description

The Organisation

The National Brain Appeal funds pioneering research, innovative treatments and world-class facilities, to benefit patients with neurological and neuromuscular conditions. We do this working to support The National Hospital for Neurology & Neurosurgery and the UCL Queen Square Institute of Neurology – together known as Queen Square. This is one of the world’s leading centres for the diagnosis, treatment and care of patients with neurological and neuromuscular conditions. These include stroke, multiple sclerosis, brain cancer, epilepsy, Parkinson’s disease, and dementia.

Our Values

Our values, Collaborative, Dynamic, Optimistic, Pioneering, reflect what matters most to us as an organisation. They are visible in our past work, and they inform our current decision-making, providing the guiding principles for the way we operate internally and externally. While each value is a core component carrying equal weight, they are interdependent. Woven together, they comprise the ethos and personality of The National Brain Appeal, and all four are vital to our goal of revolutionising treatment and outcomes for people with neurological conditions.

The Opportunity

Reporting to the Individual Giving Manager, the Supporter Care Administrator will play a vital role as the first point of contact for supporters and other stakeholders.

The role is central to delivering excellent supporter care, ensuring accurate donation processing, maintaining the supporter database and supporting the financial administration of the Charity.

Areas of Responsibility

Supporter Care

  • Act as a helpful and knowledgeable front-line voice for the Charity.
  • Be the first point of contact for calls, emails and letters from supporters.
  • Provide timely, courteous and appropriate thank you communications to donors.
  • Maximise Gift Aid opportunities on donations received.
  • Ensure correct supporter journeys are implemented and followed.
  • Handle queries and complaints professionally, resolving or escalating as required.
  • Ensure GDPR compliance and appropriate consent management.
  • Maintain knowledge of donation mechanisms including direct debit, CAF and Gift Aid.

Database

  • Create and maintain accurate supporter records in accordance with GDPR.
  • Ensure database procedures are followed and records updated accurately.
  • Maintain strict confidentiality of supporter, patient and staff records.

Financial and general administration

  • Process donations in line with established procedures and help to develop these business processes as appropriate.
  • Provide administrative support including mail handling.
  • Process regular giving income and address discrepancies.
  • Support reporting processes on income and expenditure.

General

  • Act courteously and sensitively as a key contact for supporters and visitors.
  • Attend and support fundraising events and meetings as required
  • Participate in annual appraisals and performance reviews.
Organisation
The National Brain Appeal View profile Organisation type Registered Charity Company size 21 - 50

The National Brain Appeal (formerly known as The National Hospital Development Foundation) is the charity dedicated to raising vital funds for The Nat

The National Brain Appeal logo Play
Posted on: 19 June 2026
Closing date: 30 June 2026 at 23:30
Tags: Administration, Direct / Supporters

The client requests no contact from agencies or media sales.