1,034 Jobs in Hayes

Location: Hybrid working between the Aldgate, London office and home. 

Contract: Fixed term till November 2027

A great opportunity has risen for a Content + Production Manager to join our in-house engagement and marketing team.

Asthma + Lung UK is the only charity in the UK fighting for everyone with a lung condition, aiming for a world where everyone can breathe with healthy lungs. We fund cutting-edge research, provide advice and support for the 12 million people who will get a lung condition during their lifetime. We also campaign for clean air and for better NHS diagnosis and treatment.

As the Content + Production Manager you will own our content gathering process. Working alongside colleagues and directly with beneficiaries and third parties to source and create impactful content in support of our charitable objectives.  You will also support campaign development, ensuring the timely delivery of creative assets and ensuring the voices of people affected by lung conditions are represented across all that we do.

To be successful in this role you will need excellent project management and communications skills, a keen editorial eye and experience in the production of multi-media assets. Above all you must have a commitment to telling stories with integrity and care.

As well as a competitive salary, you’ll enjoy a range of benefits including 30 days annual leave (plus bank holidays), membership of a health cash plan, employee assistance programme, cycle-to-work scheme, interest-free annual season Travelcard loan and pension scheme. This is a fantastic opportunity to join an organisation committed to being the driving force behind the transformation of lung health.

Working as part of the operations team, the you will help maintain the systems, processes and practical foundations 
that enable the organisation to function effectively. This includes supporting people operations and HR administration, 
leading on governance and advisory meeting administration, acting as the first point of contact for IT queries, and helping 
FEA’s events run smoothly.

Acting as a trusted point of support for colleagues, you will help create a responsive and well-organised 
working environment where staff, trustees and members feel enabled to do their best work. The role requires exceptional 
organisation, sound judgement and a genuine pride in quality. By ensuring that the practical aspects of the organisation 
run reliably and well, you will help create the conditions that allow the Fair Education Alliance to deliver its 
mission and drive progress towards a fairer education system.

The Youth Worker (Mentoring) will support Inspiring Inclusion’s Our Schools, Our Change programme by providing trauma‑informed, one‑to‑one support to Black and racially minoritised young people with adverse childhood experiences. Working closely with Camden schools and community partners, they will build trusting relationships that help young people feel seen, heard, and empowered while wider systems change progresses. They will use holistic, strengths‑based, participatory approaches, contribute to a test‑and‑learn model, and bring strong reflective and organisational skills. Personal experience of racial profiling in state education is essential, enabling deep empathy and authenticity. The postholder will be a collaborative practitioner committed to equity, inclusion, and ensuring young people have real influence over decisions shaping their education and futures.

Deputy Service Manager

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Job Title: Deputy Service Manager

Location: Based within a non-residential service in Wembley, working within communities, homes, and other residentials. This service does have step free access however we are unable to guarantee this at some of the other locations where the role is based such as homes and community based locations.

Salary: £31,700

Shift Pattern: 37.5 hours per week Monday to Friday on a rota working 09:00 - 17:00, hours may be extended 08:00 - 18:00. You may also be required to work outside these hours as per service/participant requirements. You will also take part in our out of hours on call rota for managers.

About the Role

This is a great opportunity for a Deputy Service Manager to join our team based in Wembley. You will support the Service Manager to ensure high quality service delivery, being a key contact for staff, helping them feel supported, skilled, and empowered within their roles. In this role you will be based within a service which is at the heart of delivering person-centred support to vulnerable adults who have been, or are at risk of homelessness. This is a floating support service based in the heart of Wembley, near the Civic Centre. With a team who are dedicated to supporting our participants within their homes, communities, and in outreach based support.

Key Responsibilities Include:

• Line Management and Leadership, supporting your team providing advice, guidance and support throughout their employment lifecycle
• Support the Service Manager in leading the day to day operational delivery of the service
• Risk Management ownership, ensuring processes and policies are followed
• Financial Management, including petty cash and budget management
• Contract management and Internal auditing, admin, and general other duties as required. 

About You

We are seeking a passionate, driven and motivated colleague to help lead our service in a trauma informed and inclusive way. Someone who is knowledgeable in the needs of our residents, particularly around homelessness and complex needs, able to support the team in delivering their daily duties. You will be driven with passion for what we do, and be able to work flexibly to meet service needs, providing new ideas and opportunities to develop the service further to continue to achieve excellence!

• Understanding of homelessness and complex needs of people from different backgrounds
• Ability to provide high quality support and line management to staff.
• Ability to support the Service Manager and help manage staff with daily tasks, caseloads and overall day to day running of the service.
• Ability to motivate and empower a team to achieve KPI's
• Ability to provide advice, guidance, and support to the team on all aspects of service delivery including resident related queries
• Willingness and ability to work flexibly to meet service needs
• IT proficiency - we use various systems so look for someone who can learn and navigate new systems including case management, Microsoft, ATS, HR systems, and other types of organisational software
• Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we Offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Employer Pension Contribution
• Eligibility to register with Blue Light Discount Card
• Access to discounted tickets for music events, shows, sports and more
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• EDI Ambassador programme

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. 

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

Additional Information

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below. 

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. 

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

The Switch Charity is looking for a dynamic, organised person with experience and a passion for supporting young people. Our Project Coordinator role is key to the success of our mission, helping prepare for, deliver, and evaluate our employability activities that help raise young people’s career aspirations.

You will be pivotal in the successful preparation, delivery and evaluation of our career development activities and  programmes. You will coordinate projects with our schools and sixth form colleges, communicating with a range of stakeholders including school staff, students and business volunteers. You will help ensure the smooth running of our programme delivery work and demonstrate the positive impact our charity has on thousands of young people in Tower Hamlets every year.

You will see our young people grow before your eyes and be contributing to their better future.

MAIN PURPOSE OF JOB

 1. To support the successful delivery of projects, activities and events, through the successful management of event logistics, communications, and resource preparation. Projects, activities and events include: Primary School Financial Literacy workshops, Core Programmes for Key Stages 3 to 5, Industry Insight Days, Bespoke Workplace visits, Mentoring and Future Skills.

2. Liaise with volunteers, external facilitators, school administrative and teaching staff on school projects as needed, in the pre- and post-event stage.

3. Attend in-person events in the borough (in both schools and workplaces) to assist with delivery, volunteer management and event logistics.

4. Compile data and reports on business and volunteer activity as directed by the Senior Project Manager on the Secondary Team. Work with the wider team to produce annual impact reports and volunteer data reports on specific projects, highlighting key achievements and areas for improvement.

5. The post has specific responsibility for the areas outlined in this document. These areas may change as the nature of projects or funding changes over time.

 Please refer to the full Job Description for a detailed description of the job.

What is it like to work for us?

As a small charity we are able to provide a great work-life balance with early finishes on Fridays, Christmas shut down, training opportunities, a friendly office near Spitalfields, and a cash-back health plan.

This role is predominantly office based. You would work in the office or at an event location in East London usually 4 days per week. You would usually be able to WFH one day per week, typically Fridays.

To support our colleagues we ensure that we always pay the London Living Wage, and we also offer a £500 travel bursary with this role on top of the salary, to support high London working costs.

Keeping Young People Safe:

At Young Enterprise, safeguarding is at the core of everything we do. We are committed to promoting the welfare of children and vulnerable adults. All successful applicants will receive ongoing safeguarding training throughout their employment and be expected to uphold excellent safeguarding practice at all times.

Are you passionate about helping young people build brighter futures?

Do you love bringing programmes to life, bringing people together, building relationships, and making things happen? If so, we’ve got an exciting opportunity to join the Young Enterprise team as a Senior Programme Manager.

Who We Are:

We’re Young Enterprise – a national charity with a bold mission: to give every young person the skills, confidence, and mindset to thrive in the changing world of work.

For over 60 years, we’ve empowered more than 7 million young people through hands-on enterprise and financial education programmes. Whether it’s launching a student business or learning how to manage money, we help young people develop key life skills—teamwork, leadership, problem-solving, and resilience.

We’re a passionate, down-to-earth team of 90+ staff and 2,000+ volunteers who believe that every young person, regardless of background, deserves a fair start in life.

Why Join Us?

We think Young Enterprise is a great place to work-and we’re proud of our people-first culture. Here’s what you can expect:

• A friendly and supportive team where your voice is heard
• A strong commitment to diversity and inclusion-we want everyone to feel they belong
• Generous holiday allowance and flexible working
• Cycle-to-work scheme, life assurance, and NHS top-up plan
• Ongoing learning and mentoring opportunities
• A chance to directly impact the lives of young people every single day.

About the Role:

As Senior Programme Manager, you will lead a team responsible for delivering a portfolio of national education programmes that support thousands of educators and young people across the UK. Combining leadership, operational oversight and practical support, you'll help ensure programmes deliver high-quality experiences and meaningful impact.

This role is focused on providing leadership, oversight and guidance to an established team of Programme Managers, rather than personally leading the day-to-day delivery of every programme. However, you'll also be comfortable stepping in with practical operational support when required, helping the team navigate challenges, manage risk, maintain momentum and ensure successful delivery.

Working closely with colleagues across Young Enterprise, you'll use insight and evidence to drive improvement, support the ongoing development of our programmes, and help ensure they continue to deliver strong outcomes for young people. This is an opportunity to develop talented people, lead at scale, solve complex challenges and make a tangible difference to the lives of young people across the country.

You’d love this role if you:

• Enjoy leading and developing people, helping others perform at their best.
• Are equally comfortable leading strategically and stepping into operational detail when needed to support successful delivery.
• Like turning data, insight and feedback into practical improvements.
• Have experience overseeing complex programmes and know how to balance support, challenge and accountability.
• Can prioritise effectively and focus on the activities that will have the greatest impact.
• Build strong relationships quickly and enjoy working with a wide range of stakeholders.
• Are energised by improving services and finding better ways of doing things.
• Want to use your skills and experience to make a tangible difference to young people's lives.

Key Responsibilities:

• Lead and develop a high-performing team of Programme Managers, helping them deliver their best work and grow their impact.
• Provide oversight and support across a portfolio of national education programmes, ensuring high-quality experiences for educators and young people across the UK.
• Use performance data, insight and evidence to drive decisions, improve outcomes and maximise impact.
• Provide expert support and leadership when it matters most, helping teams navigate challenges, manage risk and maintain momentum.
• Develop and maintain effective relationships across education, funding and delivery networks to support programme success.
• Help shape the future of Young Enterprise's programmes and services, influencing how we support educators and equip young people with the skills they need to succeed.

A few practical things:

• This is a hybrid role based in London, with a minimum of 8 office days per month
• You’ll have the opportunity to visit some of the participating schools and colleges across the UK
• Full details can be found in the Job Description

How to Apply:

If you’re ready to help shape the futures of young people, we want to hear from you!

Please send your CV and a separate document answering these three questions (max 250 words each). When applying, please let us know whether you are applying for the role on a full-time or part-time basis.Applications must be submitted by 23:30 on 28 September 2026.

1. Leadership

Tell us about a time when you led a team to deliver a complex programme, project or portfolio. How did you support and challenge the team while ensuring successful delivery?

2. Performance, Improvement and Impact

Tell us about a time when you identified an opportunity to improve the performance, effectiveness or impact of a programme, service or initiative. What evidence or insight informed your thinking, what actions did you take, how did you engage others in the process, and what was the outcome?

3. Navigating Challenge

Tell us about a challenge you faced within a team you were leading. What was the situation, how did you approach it, and what was the outcome? What did you learn from the experience?

Please note that applications without answers to the questions will not be considered.

Please note that we may close this vacancy early if a suitable candidate is found.

We understand that candidates may use AI tools to assist with their applications. While these can be a helpful resource, we want to hear about your personal skills, experiences and insights that highlight your unique strengths and perspective.

First Interviews will take place at our Central London Office on Tuesday 6 and Wednesday 7 October 2026.

We’re committed to ensuring our recruitment process is inclusive and accessible to everyone.

If you have a disability, a long-term health condition, or any other need that requires adjustments, please let us know. We’re happy to make reasonable adjustments at any stage of the process - whether that’s providing application materials in a different format, arranging wheelchair access, offering extra time for assessments, or any other support you may need.

You can contact us directly to request a reasonable adjustment.  Contact details are available when you apply for role. All requests will be treated with sensitivity and confidentiality.

At Young Enterprise we are passionate and committed to keeping your data safe and secure.  Full details can be found in the YE People’s Privacy Notice

Join us – and help us give every young person the chance to thrive.

London Play is looking for an experienced and proactive Network Manager to lead the development of the Wilder Play Network, an ambitious initiative bringing together six adventure playgrounds across London to strengthen their role as community green spaces.

This is an exciting opportunity to work at the intersection of play, community engagement and environmental improvement, supporting organisations that make a real difference to children and communities in some of London's most disadvantaged neighbourhoods.

About the role

As Wilder Play Network Manager, you'll be responsible for building and coordinating a network of partner organisations, supporting collaboration, learning and shared action across the programme.

Working closely with playground staff, local communities and strategic partners, you'll help deliver environmental improvements, support biodiversity projects, coordinate learning opportunities and ensure the programme creates lasting impact.

You'll also play an important role in helping establish the Wilder Play Network as a recognised voice for adventure playgrounds within London's green infrastructure and play sectors.

About you

We're looking for someone who can build strong relationships and bring people together around a shared vision.

You'll have experience managing projects involving multiple stakeholders and be comfortable coordinating activity, monitoring progress and supporting partners to achieve their goals.

You'll also bring:

• Excellent partnership and relationship management skills
• Strong project management and organisational abilities
• Experience working with communities, voluntary organisations or community-led projects
• Strong written and verbal communication skills
• The ability to manage competing priorities and work collaboratively across a range of organisations
• A commitment to equality, inclusion, community action and the value of play

Why join London Play?

London Play is a small but influential charity championing children's right to play and helping create neighbourhoods where outdoor play can thrive.

This is a unique opportunity to contribute to a high-profile programme that combines environmental action, community engagement and children's play, while helping build a stronger future for London's adventure playground sector.

As Centre Fundraising Manager you will develop and implement a centre specific fundraising plan to raise income from the community through a variety of fundraising sources.  

You will be responsible for effectively and autonomously managing the full portfolio of activity relating to the centre and to manage complex networks and relationships which have a wider national focus.  

You will also be responsible for fundraising across a range of income streams including businesses, individuals, community groups, volunteers and media contacts.  

There will be a requirement to work irregular hours as well as occasional overnight stays and UK travel. 

Please note that first stage interviews will take place on 05 and 06 October.

Who we are

Camphill Village Trust is a national charity that has been supporting adults with learning disabilities, autism and mental health support needs for more than 70 years. Across our communities in England, we enable people to lead meaningful, independent and connected lives through high-quality, person-centred support, underpinned by a strong commitment to inclusion, community and opportunity.

Our communities are distinctive places. Alongside high-quality care and support, people have opportunities to develop skills, build relationships and participate in meaningful activities through our farms, gardens, workshops, cafés, shops and wider community partnerships. Our connection with nature, land and community remains an important part of who we are and our ambition for the future.

Camphill Village Trust has been through a significant period of organisational change and is now entering an important next chapter. We are building greater stability across the organisation while continuing to develop the quality, consistency and sustainability of our services.

As part of this next phase, we are seeking an experienced Director of Operations to provide strategic leadership for our core care and support services and help shape their future development.

About the role

As Director of Operations, you will have strategic responsibility for our care and support services and play a critical role within our Executive Team.

Supported living sits at the heart of Camphill Village Trust and this appointment will bring deep operational and social care expertise, ensuring we continue to deliver safe, high-quality, person-centred services while developing a sustainable model for the future.

This is a significant leadership role with responsibility for a c.£20m budget and an experienced operational leadership team. You will provide strategic oversight of quality, safeguarding, regulatory compliance and operational performance, while working with colleagues to strengthen our approach to supported living and housing and ensure our services deliver meaningful outcomes for the people we support.

There is important transformation ahead. We need to continue strengthening quality and consistency, develop our operational and leadership capability, improve our understanding of service financial performance and ensure our structures and systems are fit for the future. We are also considering the future relationship between our housing and supported living provision and how our care and support model should evolve.

Our communities have experienced considerable change and they already have significant knowledge, commitment and capability. You will therefore take time to listen and understand before determining what needs to change, working alongside experienced colleagues and empowering leaders rather than imposing solutions.

You will also help us look ahead. We have ambitions to grow our impact and reach more people and you will develop strong relationships with commissioners and partners, understand emerging needs and opportunities and ensure future growth is both financially sustainable and consistent with the quality and values we expect.

This will be a highly visible role. We want our Executive leaders to understand our communities by spending meaningful time in them, meeting colleagues and the people we support, seeing our services first-hand and staying connected to the impact of the decisions we make.

Who we are looking for

We are looking for an established senior social care leader with significant experience leading complex care and support services.

You may have worked within learning disability and autism services, supported living or another relevant area of adult social care. Exact sector experience matters less than a strong understanding of regulated care and support, quality, safeguarding and the realities of delivering sustainable services in a challenging commissioning environment.

You will understand what excellent support looks like and bring the credibility to provide assurance and constructive challenge at Executive and Board level. Experience of CQC-regulated services and a strong understanding of the responsibilities associated with the Nominated Individual role will be particularly important.

Alongside your technical expertise, you will bring strong commercial and financial judgement. You will understand service models, commissioning arrangements and financial performance and make difficult decisions when necessary, without ever losing sight of the impact those decisions have on people’s lives.

Your leadership style will matter just as much as your experience.

We are looking for someone calm, considered and resilient; a leader who listens, builds relationships and creates confidence during change. You will recognise that meaningful transformation takes time and have the patience to understand what is already working before deciding what needs to change.

You will be comfortable working through others, developing capable leaders and drawing on the expertise around you rather than needing to have all the answers yourself.

Above all, you will share our commitment to putting people at the heart of decision-making and be excited by the opportunity to spend time within our communities, understand what makes Camphill Village Trust distinctive and help us build outstanding, sustainable services for the future.

Gendered Intelligence is seeking an exceptional leader to serve as its next Chief Executive. This is a rare opportunity to lead a nationally respected, trans-led organisation with real influence on policy, professional practice and the lives of trans, non-binary and gender exploring people across the UK.

The next Chief Executive will inherit strong foundations: an experienced and committed team of just under 40 people, a distinctive and trusted public profile, and a range of services that reach communities, professionals and institutions across the country. With income of around £1.5–2m, the next Chief Executive will lead the organisation through its next phase of development at a time when that leadership matters enormously.

The role offers the chance to shape strategic direction, open new partnerships and income streams, and contribute to national conversations on trans equality and human rights, while working alongside people who are deeply committed to the mission and to each other.

We are looking for someone who combines strategic clarity with operational grounding, who leads with calm and consistency, and who understands both the privilege and the responsibility of this role. We will be honest with candidates about what the role involves, and we expect the same in return.

Full details of the role can be found on our website and in the attached recruitment pack. 

We are looking for a highly organised and proactive Project Coordinator to support the effective delivery of our assessment, onboarding, grants administration and event activities. This role is central to ensuring a positive experience for applicants and participants throughout their journey, providing excellent customer service, coordinating key processes, and maintaining accurate records across multiple platforms. The successful candidate will be confident managing competing priorities, have exceptional attention to detail, and enjoy working in a fast-paced environment where no two days are the same.

The role involves coordinating assessment and recruitment activities from initial enquiries through to final decisions, ensuring applicants receive a professional and positive experience throughout the process. Responsibilities include managing applications, coordinating interviews and selection panels, preparing panel documentation, communicating outcomes, and supporting assessment activities. Working closely with programme and grants colleagues, you will ensure processes run smoothly, deadlines are met, and accurate records are maintained.

In addition, you will support participant onboarding, grants administration, and event delivery. This includes maintaining participant records across multiple systems, carrying out verification checks, processing grant payments, and supporting the logistics of in-person events.

We are looking for someone with excellent organisational and administrative skills, strong attention to detail, and the ability to manage multiple priorities. The successful candidate will also contribute to improving team processes and developing specialist knowledge in key areas of programme delivery, helping to ensure the efficient and effective operation of our programmes.

At One YMCA, we work alongside young people to help them develop confidence, skills, resilience, and positive futures. We are looking for an inspiring, experienced and motivated Youth Work Manager to lead and develop our local youth work provision, ensuring that high-quality, impactful services reach young people across our communities.

This is an exciting opportunity to play a key role in delivering our Youth Work Strategy, managing a dedicated team, driving quality and developing services that make a real difference in the lives of young people.

About the role:

Reporting to the Head of Youth Work, you will take operational responsibility for the delivery, development, monitoring, and quality assurance of our youth work services. You will lead and support Youth Work Coordinators and wider youth work staff, ensuring services are safe, effective, youth-centred, and aligned with One YMCA's strategic priorities.

Key responsibilities include:

• Leading the development and delivery of youth work programmes, specialist support services, mentoring initiatives, life skills courses, and large-scale youth events.
• Managing and supporting staff through recruitment, induction, supervision, training, and performance development.
• Monitoring contract performance, outcomes, impact data, and key performance indicators to demonstrate the difference our services make.
• Building strong relationships with schools, local authorities, partner agencies, and community stakeholders.
• Leading quality assurance, compliance, safeguarding, and continuous improvement across the service.
• Acting as Designated Safeguarding Lead and participating in the safeguarding on-call rota.
• Working with young people and teams to ensure youth voice is at the heart of everything we do.

We're looking for someone who combines strong operational leadership, experience in managing contractual compliance, with a genuine commitment to young people.

You will bring:

• Significant experience delivering and managing youth work programmes, projects, or contracts.
• A strong understanding of issues affecting young people's lives and a passion for helping them achieve positive outcomes.
• Experience leading, motivating, and developing staff teams.
• Excellent communication, relationship-building, and partnership-working skills.
• The ability to analyse data, monitor impact, and use insight to improve services.
• A youth work or related community-focused qualification at degree level, or significant equivalent experience.
• A full UK driving licence and access to a vehicle for work purposes.

Location: Home-based role but with regular travel to YMCA youth work delivery sites across Hertfordshire and Bedfordshire, as well as to support the broader youth work within One YMCA. 

Driving licence and access to a car is essential for this role.

If you are an experienced youth work leader ready for your next challenge, we would love to hear from you! 

Important: Please include a supporting statement with your application/CV.

We do not provide visa sponsorship; you must be eligible to work in the UK. You must reside in the UK for the duration of your employment and provide Right to Work evidence.

As some of our roles involve working with vulnerable members of society, this position may require a Basic or Enhanced Criminal Disclosure, which will be conducted once a conditional offer is made

Previous Applications: We welcome applications from all qualified candidates. However, if you have applied for a similar role within the last 6 months and were not successful, please consider whether your experience has developed further before reapplying

Accessibility & Adjustments: We are committed to making reasonable adjustments throughout our recruitment process and will strive to be as accommodating as possible. Please inform us in advance of any arrangements you may need to fully participate in the process.

At One YMCA we are an inclusive organisation and actively promote equality of opportunity for all with the right mix of talent, skills, and potential. We do not discriminate on the basis of Age, Disability, Gender Reassignment, Marriage/Civil Partnership, Pregnancy/Maternity, Race, Religion/Belief, Sex and/or Sexual Orientation. We encourage applications from all backgrounds, communities, and industries, and are committed to having a team that is made up of diverse skills, experiences, and abilities.

Working hours: 37.5 hours per week, generally Monday to Friday but with flexibility of working pattern to support both the ideal candidate and business need. Some evening work expected, and occasional weekend, overnight stays or residential work.

We are looking for a strategic, innovative and compassionate Operations Manager to lead the development and delivery of emotional support groups, therapeutic groupwork programmes and co-production activity within our Safe Horizons London Domestic Abuse Partnership.

This is an exciting opportunity to shape survivor-centred services across London, ensuring domestic abuse survivors can access high-quality, trauma-informed support that reflects their diverse needs, experiences and cultural contexts. Working alongside twelve specialist partner organisations, you will help create and deliver innovative recovery-focused support that empowers survivors to rebuild confidence, improve wellbeing and move forward after abuse.

You will champion co-production, ensuring survivor voices remain at the heart of service development, while driving excellence, collaboration and continuous improvement across the partnership

This role is full-time and based across London with hybrid working arrangements. We offer flexible hybrid working, with a minimum expectation of one day per week in the office, balancing flexibility with opportunities to collaborate with colleagues and partners. Travel may be required across London boroughs, with occasional travel across England and Wales to attend meetings, learning events and partnership forums.

What We Offer

At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:

• Flexible Working Options: Including hybrid working.
• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression.

About the role

About Us

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.

How to apply

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.