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Job Title: Head of People
Department: People Team
Reports to: Chief Operating Officer
Responsible for:
Senior Manager – Recruitment and Training
People Advisor
Salary: £55,000 - £60,000 (Dependent on Experience)
Closing date: 2nd August
Interviews w/c: 10th August
Brentford FC Community Sports Trust
With community work spanning three decades, Brentford FC Community Sports Trust has established itself as a pioneering organisation for the local community. It uses the power of sport to educate, motivate and inspire people from all walks of life.
As an independent charity working in partnership with Brentford Football Club, the Trust offers a portfolio of programmes in education, health, sports participation and community engagement. The Trust has won the ‘Football League Community Club of the Year’ award four times and now employs more than 100 members of staff.
Inclusion Statement
Brentford FCCST is an organisation which values and is passionate about diversity and inclusivity. We welcome and encourage applications from qualified candidates, including those from underrepresented groups such as those from ethnically diverse backgrounds, women, those from the LGBTQ+ community and those with disabilities. Should you require any workplace accommodations (also known as ‘reasonable adjustments), you will have the opportunity to let us know at the appropriate points in the hiring process.
Safeguarding Statement
Brentford FCCST is committed to equality, the safeguarding and welfare of all children and adults at risk. This responsibility is shared by all staff and volunteers at the club, safeguarding is everyone’s responsibility. Staff will be required to undertake regular safeguarding training to enable and reinforce a proactive approach to safeguarding. This role requires the post holder to apply all relevant policies and uphold the club’s commitment to safeguarding vulnerable people to ensure a safe environment for all. This includes the timely reporting of any safeguarding concern to the safeguarding team. We remind those barred from regulated activity that it is an offence to apply for such positions.
Role Summary
The Head of People will be responsible for delivering an efficient, compliant and people-focused HR service across the Community Trust, supporting approximately 78 permanent employees and 125 casual workers.
This is a hands-on operational role with a strong focus on employee relations, HR processes and compliance, payroll coordination and finalisation, and providing practical people support to managers across the organisation.
The role will directly manage the People Advisor and the Senior Manager - Recruitment & Training Manager, ensuring the effective delivery of recruitment, onboarding, training, compliance, and employee relations. Collaborating closely with departmental leaders, Finance, and safeguarding teams, the People Lead will ensure that people practices, foster a positive employee experience, and promote a culture aligned with the Trust’s values.
Key Responsibilities
Leadership and Team Management
Provide effective day-to-day leadership and management of the People Advisor and Recruitment & Training Manager.
Set priorities, allocate workloads and ensure the People team delivers a high-quality, responsive service across the Trust.
Support the development and performance of direct reports through regular coaching, feedback and development planning.
Foster a collaborative, customer-focused and solutions-oriented approach within the People team.
Employee Relations
Lead and manage employee relations casework, providing advice and guidance on disciplinary, grievance, absence management, performance, probation and capability matters.
Support managers in resolving people issues in a timely, fair and consistent manner, ensuring compliance with employment legislation and internal policies.
Liaise with external employment law advisers where required on complex cases and organisational matters.
Maintain accurate case management records and identify trends requiring organisational intervention or support.
Support organisational change initiatives and workforce planning activity where required.
HR Operations and Compliance
Oversee and deliver the day-to-day delivery of HR processes across the employee lifecycle, including recruitment, onboarding, contract management, employee changes and offboarding.
Maintain and continually improve HR policies, procedures and systems to ensure compliance, consistency and operational efficiency.
Ensure compliance with employment legislation, safer recruitment practices and safeguarding requirements.
Lead HR compliance activity, including supporting external audits and managing safeguarding-related people processes.
Prepare and coordinate workforce data, people metrics and management information for senior leadership and Trustees.
Ensure employee records and HR systems are maintained accurately and confidentially.
Payroll and Benefits Safeguarding
Lead the monthly payroll process, ensuring all payroll changes are accurately reviewed, authorised and submitted within agreed deadlines.
Take responsibility for payroll finalisation and sign-off, working closely with Finance and payroll providers to ensure employees are paid accurately and on time.
Coordinate pension administration, employee benefits and life assurance arrangements.
Conduct regular audits of payroll and people data to ensure accuracy, compliance and effective record keeping.
Act as the key point of contact for payroll and benefits queries.
Safeguarding
Build a strong working relationship with the Safeguarding team, ensuring Safeguarding is continually embedded within the Trust.
Work with the Head of Safeguarding on Safeguarding and people initiatives to promote a Safeguarding culture throughout the Trust.
Responsible for Safer Recruitment practices and compliance, including internal and external audits.
Employee Engagement and Wellbeing
Lead employee engagement activities, including staff surveys, pulse surveys and wellbeing initiatives.
Analyse employee feedback and recommend actions that enhance engagement, retention and culture.
Champion wellbeing initiatives and support the delivery of programmes that promote positive mental health and employee wellbeing.
Promote inclusive practices that support a positive, respectful and high-performing workplace culture.
EDI
People Lead for the EDI Strategy group, ensuring that EDI strategic objectives are met and taken forward.
Collaborate with the Senior Manager – Recruitment and Training and the EDI Manager (Club) to ensure EDI training is aligned with Trust values and fosters inclusion across the Trust.
Governance and Stakeholder Management
Work closely with Finance to ensure effective establishment control, headcount management and approval processes.
Produce people-related reports, updates and recommendations for senior leadership teams and Trustees.
People Lead for the People and Culture Subgroup, reporting to the People and Culture (Trustee) Chair, responsible for preparation and presentation of reports, papers and recommendations.
Build strong working relationships with managers across the organisation and with Trustees,and act as a trusted advisor on people matters.
Direct Reports
People Advisor
Senior Manager - Recruitment & Training Manager
Key Relationships
Internal
CEO & COO
Heads of Departments and Senior Managers
Safeguarding Teams
Trustees
External
Brentford Football Club: People Team, EDI, Safeguarding
Third Party Providers: Payroll and Benefits Providers
Person Specification
Essential Experience and Knowledge
Proven experience in a generalist HR or People role with significant exposure to employee relations case management.
Experience of advising and supporting managers on disciplinary, grievance, absence management, performance, probation and capability matters.
Strong knowledge of UK employment legislation and HR best practice.
Experience of managing and improving HR processes across the employee lifecycle.
Experience of coordinating and finalising payroll, working closely with finance teams and external payroll providers.
Experience of producing HR reports, workforce data and management information.
Experience of managing or supervising team members.
Strong stakeholder management skills with the ability to build effective relationships at all levels.
Excellent organisational skills with the ability to manage multiple priorities and deadlines.
High levels of discretion and confidentiality when handling sensitive employee information.
Strong communication and influencing skills with a practical and solution-focused approach.
Desirable Experience and Knowledge
Experience working within a charity, community trust, not-for-profit or social impact organisation.
Understanding of the governance, funding and compliance requirements associated with charitable organisations.
Experience supporting safeguarding-related people processes.
Experience supporting organisational change and workforce planning initiatives.
Experience of using Workday HRIS or a comparable HR system.
CIPD Level 5 qualification (or equivalent) desirable; CIPD Level 7 advantageous.
Key Focus Areas
Employee Relations
Payroll Coordination and Finalisation
HR Operations and Compliance
Recruitment and Onboarding Oversight
People Team Leadership
Workforce Reporting and Governance
Employee Engagement and Wellbeing
Safeguarding Compliance
Continuous Improvement of People Processes
General Trust Accountabilities
To ensure compliance with all relevant policies, including health and safety and safeguarding policies
To ensure compliance with all relevant legal, regulatory, ethical and social requirements
To ensure compliance with the Trust’s Code of Conduct.
To build and maintain good working relationships both internally and externally, maintaining a professional image at all times when representing Brentford FC Community Sports Trust
To keep confidential any information gained regarding the Trust and its personnel
To maintain a flexible approach to work at all times
The client requests no contact from agencies or media sales.
About the Role
As we scale, we are looking for a Head of Operations to provide operational leadership to ensure the charity operates effectively, compliantly and sustainably in line with its mission and ethos. Working closely with the CEO, you will support the translation of the vision into reality by building strong foundations, enabling effective delivery, and supporting the scaling of the organisational from a regional base to a nationally impactful charity.
This is a pivotal role shaping how BeSpace grows. You will lead on strengthening systems, people, governance and operational delivery embedding accountability, and continuous improvement.
In this role, you will:
Strengthen governance, risk and compliance
· Develop and maintain robust governance frameworks and ensure legal and regulatory compliance
· Embed effective risk management processes
· Oversee key compliance areas including safeguarding, GDPR and reporting
Build operational systems and infrastructure
· Develop and implement scalable systems, processes and internal controls
· Improve data management (including CRM) and strengthen reporting
· Contribute to ensuring operational readiness to support national growth
· Work with external providers on IT and financial system integration
Lead people, culture and organisational development
· Oversee recruitment, onboarding and retention of a high-performing team
· Strengthen performance management and accountability frameworks
· Support and foster a values-led, healthy team culture aligned with BeSpace’s mission
Enable delivery, impact and growth
· Strengthen operational support for programme delivery and expansion
· Support the translation of strategic ambitions into practical systems and ways of working
· Improve data insight to inform decision-making
· Support development of fundraising infrastructure.
Contribute to wider organisational life
· Work collaboratively across the team to support evolving priorities
· Act as an ambassador for BeSpace’s values and Christian ethos
About You
We are looking for someone who:
· Has experience in operations, programme or an organisational role with increasing responsibility or has had operational leadership, ideally within a growing or changing organisation
· Has good experience in developing systems, processes and organisational infrastructure
· Can work closely with a CEO to translate vision into operational delivery
· Has excellent organisational and project management skills
· Is proactive, collaborative and relational leader who builds strong teams and culture
It would be a bonus if you:
· Are an experienced operational leader motivated by impact, flexibility, and supporting the growth of a mission-led organisation
· Have significantly enabled the scaling of a regional organisation to national growth operationally.
· Have experience in fundraising systems or donor management
An exciting role has arisen to join Westway Trust as a Teacher working part-time at an after-school club on a Traveller site in North Kensington. You will be an energetic and enthusiastic qualified teacher with experience of working with children from Early Years Foundation Stage through to Key Stage 2. You will play a key role in raising the children’s attainment and achievement at school, and will be committed to enhancing the lives of children in the local Traveller community.
Key responsibilities of the role include but are not limited to:
Experience, knowledge and skills:
Qualification
Benefits of working with us:
The application deadline is Friday 31 July 2026 when applications will be reviewed and shortlisted for interview. However, we reserve the right to close the application early. An early application is strongly recommended.
Please apply directly from our website.
We exist to work together with the local community to enable North Kensington to thrive.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Salary: £34,000 - £38,000 (pro rata to, £20,400 to £22,800) per annum
About the Role
You will join a newly established Advocacy and Advice Service supporting children, young people and their families to navigate education, health and benefits systems.
Families often face unclear pathways, complex processes and inconsistent information. Your role is to bring clarity, structure and confidence at key moments.
Working in a strengths-based and relational way, you will help families understand their rights, prepare for key decisions and access the support they need.
This is a non-statutory role. You will not replace legal or statutory services, but you will ensure families are informed, prepared and able to engage effectively.
You will work as part of a multi-disciplinary team, contributing to a joined-up, whole-family approach across Children & Family Services.
Who will thrive in this role
At Norwood, we believe everyone deserves the opportunity to live their best possible life. This role would best suit someone who combines relevant professional experience with lived experience, bringing both insight and empathy to support neurodiverse children, young people and their families.
You may have experience working in advocacy, advice, education, health or social care, and understand the challenges individuals and families can face when navigating complex systems. You will have a good understanding of SEND processes, including Education, Health and Care Plan (EHCP) pathways, and be familiar with disability related benefits such as Disability Living Allowance (DLA), Personal Independence Payment (PIP) and Carer's Allowance.
Most importantly, you will be committed to empowering people, championing inclusion and helping families access the advice, support and opportunities they need to achieve the best possible outcomes.
About Norwood
Founded in 1795, Norwood is the oldest Jewish charity in the UK. We support and empower neurodiverse children and their families and people with neurodevelopmental disabilities to live their best lives.
At Norwood, you will make a real difference every day. You will be part of a supportive and inclusive team where kindness is shown in how we care, respect shapes how we work together, belonging ensures everyone feels valued, and empowerment enables people to thrive.
We invest in your growth, care about your wellbeing, and give you the pride of knowing your work changes lives.
Your day to day
You will:
Qualifications, Training and Experience
You will bring:
It would strengthen your application if you have:
Reward and Benefits
We believe great support starts with great staff. We offer:
The client requests no contact from agencies or media sales.
Location: Great Britain home-based or London hybrid, with regular travel to London
Every successful bid helps GamCare secure the public-sector contracts and funding needed to keep vital gambling harms support services running and to reach more people who need help. We are now seeking an experienced Bid Manager to lead and strengthen our bid function at a pivotal moment, as gambling support in Great Britain moves to a new statutory commissioning model.
GamCare is the leading provider of information, advice and support for people affected by gambling harms. We deliver the 24/7 National Gambling Helpline, treatment services, prevention programmes and targeted community support across Great Britain. With new opportunities commissioned through bodies including NHS England, OHID, Integrated Care Boards and Local Authorities, this role will help us demonstrate our impact, grow our reach and keep essential support available.
This is a hands-on role with real ownership. You will manage the full tender process, from identifying and qualifying opportunities through to submission, review and mobilisation support. Working with senior leaders, service teams, Finance, Data, Marketing and external partners, you will write and coordinate persuasive, compliant bids, develop clear win themes, and turn complex service models and evidence into compelling funder-focused narratives.
We are looking for an experienced bid or tender professional who can help GamCare compete confidently in a statutory commissioning environment, with a strong track record of writing and managing successful public-sector submissions. You will bring excellent writing and editing skills, strong project management, confidence working with internal experts and external partners, and a good understanding of public procurement. Experience of statutory tenders, NHS or Local Authority commissioning, health or social care, public-sector frameworks, social value, financial modelling or gambling harms would be helpful.
If you are looking for an opportunity to shape a growing bid function at a moment of real change, and to see the direct impact of your work, we would be delighted to hear from you.
The role can be Great Britain home-based or London hybrid. Due to the nature of the role, regular travel to the London office and attendance at stakeholder or market engagement events, including face-to-face meetings, will be required. As a guide, home-based colleagues attend the London office around one day per fortnight, and London-based colleagues around one to two days per week. Flexible and part-time working will also be considered. We will consider reasonable adjustments where required.
Benefits You Can Enjoy
For further details and to apply please click the apply button.
The closing date for applications is 31st July 2026.
Interviews: Stage 1 (online): 13 August 2026. Stage 2 (in person, London), if required: 20 August 2026.
GamCare is committed to offering the best support to people affected by gambling harms, as such we welcome applications from candidates with lived experience.
GamCare is an equal opportunities employer and welcomes applications from candidates from all backgrounds. We do not discriminate on the basis of any protected characteristic under the Equality Act 2010. Applicants must have the right to work in the UK and be able to meet the travel requirements of the role. Visa sponsorship is only available in limited circumstances.
Please note: Previous applicants for this role, need not apply.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Barnet Mencap is a charity based in Finchley that provides support and runs a multitude of projects for people with learning disabilities and/or Autism. We are dynamic, enthusiastic, diverse, and committed to equal opportunities and the safeguarding of children and adults at risk.
There is currently a vacancy within our Community Opportunities team for someone to enable adults with learning disabilities and/or autism to access leisure, learning and fitness-based activities in the community, working with groups or individuals.
We are looking for people who are available to work during the day, evenings and weekends.
The successful candidate will have:
Please view the Job Description and Person Specification for a better idea of what the role entails and what we’re looking for.
To apply, please send your CV alongside a covering letter explaining how you meet the criteria in the person specification.
Closing Date: Friday 14th August 2026
Interview Date: We will review applications as they come in and offer interviews to those who meet the criteria.
Barnet Mencap is the leading charity for children and adults with a learning disability and their families in the London Borough of Barnet



Anne Health provides private gender-affirming healthcare to trans people across the UK and beyond.. We believe in human-centred healthcare delivered by real professionals, transparent pricing, and making gender-affirming care accessible and affordable. Everything we do is grounded in warmth, dignity, and genuine care for our community. We operate remotely, with internal administrative employees in the UK, supported by contracted prescribers and clinical staff in the EU.
Role Purpose
This is a fantastic role for someone with the desire to use their skills and experience to support the work of an organisation at the forefront of trans+ healthcare.
Applicants must have the right to work in the UK and must be based in the UK for the duration of their employment. This is an employed role and cannot be undertaken from overseas.
For more information and how to apply visit: www.anne.health/vacancies
Please note: this role has been advertised before. Previous applicants need not apply again, as their application remains on file
INCLUSION AT ANNE
We especially welcome applications from trans people, non-binary people, and wider LGBTQIA+ individuals. Representation is vital: our team should reflect the community we serve.
Anne Health is a gender-affirming healthcare support service helping trans+ people of all ages access safe, expert care.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Barnet Mencap is a charity based in Finchley that provides support and runs a multitude of projects for people with learning disabilities and/or Autism. We are dynamic, enthusiastic, diverse, and committed to equal opportunities and the safeguarding of children and adults at risk.
There is currently a vacancy within our Equality Housing Team for a focused individual to join our caring, passionate, and diverse team in supporting adults with moderate learning disabilities and autistic adults to live independently in housing situations of their choice. Please view the Job Description and Person Specification for a better idea of what the role entails and what we’re looking for.
The successful candidate will have:
We know job satisfaction, flexibility, work/life balance, and a great team are incredibly important. So, at Barnet Mencap, in addition to offering 30 days of annual leave per year (including Bank Holidays), we have a TOIL system to allow flexible working, and our team can benefit from other perks including the Blue Light Card.
Please note that unfortunately we are unable to support with sponsorship.
To apply, please send your CV alongside a covering letter explaining how you meet the criteria on the person specification or fill in an application form which you can find on our website.
The successful candidate will be required to complete an enhanced Disclosure and Barring Service application in line with Section 115 of The Police Act 1997.
Closing Date: Friday 14th August 2026
Interview Date:We will review applications as they come in and offer interviews to those who meet the criteria.
Barnet Mencap is the leading charity for children and adults with a learning disability and their families in the London Borough of Barnet



Victim Support is seeking a committed and detail-focused Team Leader to help coordinate and maintain excellent support for witnesses within the busy Court environment at Ealing Magistrates Court and Willesden Magistrates Court. You will play a vital role in supporting our volunteers, and wider service ensuring witnesses receive timely, compassionate, and effective support throughout their justice journey.
This role is permanent working 37.5 hours per week.
Are you an organised, proactive individual with a passion for supporting victims and witnesses as they navigate the justice system? Do you enjoy working collaboratively, ensuring high-quality service delivery, and supporting others to perform at their best?
If you thrive in fast-paced environments, have strong communication and data-handling skills, and are motivated by service excellence, we'd love to hear from you.
What we offer
At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:
About the Role
As a Team Leader for the Witness Service you will:
You will have:
Additional Information
About the Witness Service
The Witness Service provides free, independent support to any witness giving evidence in criminal courts in England and Wales - both for the prosecution and the defense. Our trained staff and volunteers help people understand what to expect before, during and after a trial, and offer practical and emotional support every step of the way, so witnesses can give their best evidence. The Witness Service also supports bereaved family members, friends and family who are accompanying witnesses in court.
This is an exceptional opportunity to help us ensure a smooth transition and shape a high-quality, high-impact and trauma-informed service - so every witness feels informed, supported and more confident in court.
About Us
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Ataxia UK
Ataxia’ is an umbrella term for a group of progressive, neurological conditions which involve problems with co-ordination, balance and speech caused by disruption of the messages sent from our brains to our muscles.
Ataxia UK funds research into cures and treatments for ataxia, including stem cell and gene therapy. By collaborating with ataxia researchers across the globe, and pharmaceutical and research organisations, we’re confident that cures can one day be found. Until then, we work towards getting better treatments for people with ataxia and providing information and support to everyone affected. Improving their quality of life and helping to slow the progression of the disease.
About the Role
As our Financial Controller, you'll lead the day-to-day financial operations of the charity, ensuring robust financial controls, accurate reporting and efficient processes that support our mission. You'll oversee month-end reporting, budgeting, forecasting and financial analysis, providing clear insights to inform decision-making across the organisation. Working closely with colleagues throughout the charity, you'll manage grant and restricted fund reporting, support annual planning, drive continuous improvement in financial systems and processes, and lead a small finance team. You'll also play a key role in ensuring compliance with charity accounting standards, governance requirements and best practice.
About you
We're looking for a qualified accountant (ACA, ACCA, CIMA ,CIPFA or similar) with at least five years' post-qualification experience and a proven track record in senior finance or audit roles. You'll be confident leading finance operations, managing staff, and turning complex financial information into clear, actionable insights.
You'll bring experience of charity finance, including grant management, restricted and unrestricted funds, and Charity SORP, alongside strong skills in Xero and Excel. Experience with Fathom and Raiser's Edge (or similar CRM/database systems) would be an advantage.
Just as importantly, you'll be passionate about making a difference for people affected by ataxia. You'll understand the barriers faced by disabled people, approach our members with empathy and respect, and share our commitment to equality, inclusion and ethical medical research.
This is an opportunity for a skilled finance professional to use their expertise to help drive our mission and make a meaningful impact.
Benefits of working for us.
Please see full Job Description for further details including Person Specifications. Your covering letter will be used to assess you against the person specification for this role.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is a flexible, relationship-led role for someone who loves being out in the community, opening doors, inspiring supporters and turning local goodwill into long-term income to support seriously ill children and their families.
We are looking for an ambitious, energetic and relationship-focused Regional Community Fundraiser to join our fundraising team and grow sustainable support across Sussex. Working from home and spending significant time within your region, you will act as the face of the charity locally, engaging individuals, community groups, schools, local businesses and volunteers.
We support families across SW London, Surrey and Sussex whose children are facing cancer or a life-challenging condition.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is a flexible, relationship-led role for someone who loves being out in the community, opening doors, inspiring supporters and turning local goodwill into long-term income to support seriously ill children and their families.
We are looking for an ambitious, energetic and relationship-focused Regional Community Fundraiser to join our fundraising team and grow sustainable support across Surrey. Working from home and spending significant time within your region, you will act as the face of the charity locally, engaging individuals, community groups, schools, local businesses and volunteers.
We support families across SW London, Surrey and Sussex whose children are facing cancer or a life-challenging condition.
The client requests no contact from agencies or media sales.
Are you looking for a rewarding role working for an intersectional feminist organisation? If so, we have an incredible opportunity for you to join our team as a Specialist Refuge Worker at Solace Women's Aid.
We exist to end the harm caused by gender-based violence. Our aim is to prevent violence and abuse, as well as provide services that meet the individual needs of survivors, particularly women and children. Our work is holistic and empowering, working alongside survivors to achieve independent lives free from abuse.
Our core values reflect our history and were developed in consultation with staff and service users. Feminism and intersectionality are key to our work, and we are committed to the principles of being survivor-led, trauma-informed, empowering, diverse, anti-racist and anti-discriminatory.
About the Service
Frances House is a specialist refuge accommodating eight women affected by Violence Against Women and Girls (VAWG) and multiple disadvantages. The house is staffed 24/7 and all work with residents is trauma-informed.
Specialist Refuge Workers work in shifts: 8am – 4pm and 1pm to 9pm (rotating on alternative weeks) and including some weekend shifts.
About the Role
As Specialist Refuge Worker, you will help create a safe, welcoming environment for women and families escaping abuse. You’ll handle phone enquiries, prepare rooms for new arrivals, support with deliveries, and help maintain clean, safe communal areas.
You’ll introduce new residents to Solace services, explain key policies, and ensure they are aware of internal and external support options. Working alongside each resident, you will develop support plans, assist with benefits and housing applications, accompany them to appointments when needed, and help them work towards safe, independent move‑on accommodation.
About You
The postholder will have experience of working intensively with service users in an accommodation setting and be adept at risk and needs assessment and support planning.
You will be able to demonstrate knowledge of the intersection between domestic abuse and multiple disadvantages, a developed understanding of how this can make it difficult for women to engage with support, and an ability to reflect on your own practice.
The ideal candidate will be compassionate, practical, and resilient, with a genuine commitment to supporting survivors of domestic abuse. You’re confident working in a busy, varied environment and can balance hands‑on tasks with administrative responsibilities.
You communicate clearly, build trusting relationships, and work well with residents, colleagues, and external agencies. You are organised, reliable, and able to maintain accurate records and follow safeguarding, health and safety, and organisational procedures.
You’re also comfortable supporting service users with practical needs such as benefits, housing, and appointments, and you approach challenges with patience, empathy, and a problem‑solving mindset. You have the ability to manage occasional physical tasks, such as helping prepare rooms or assisting with deliveries.
Additional Information
The postholder will be based at Frances House refuge, working full-time, providing on-site support to survivors. Given the nature of this role and our refuge services, we are unable to offer hybrid working for this position.
What we can offer you
We provide a comprehensive benefits package to all our employees, including:
How to apply
Please submit your CV and Supporting Statement through the recruitment portal. When applying for this role, kindly highlight in your Supporting Statement how your values, knowledge, transferable skills, and experience align with each point within the following sections of the Job Profile Document:
Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Our Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect.
We are a Disability Confident Employer and committed to an inclusive and accessible recruitment process. We anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long-term health condition, enabling them to stay in work. If you require any support to apply for this role, please do contact us.
This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, Part 1. Section 7(2)(e) of the Sex Discrimination Act 1975 applies. The post is exempt from the Rehabilitation of Offenders Act.
As part of safer recruitment practices, we carry out pre-employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks.
No agencies.
The client requests no contact from agencies or media sales.
Are you looking for a rewarding role working for an intersectional feminist organisation? If so, we have an incredible opportunity for you to join our team as a Multiple Disadvantage Worker at Solace Women's Aid.
We exist to end the harm caused by gender-based violence. Our aim is to prevent violence and abuse, as well as provide services that meet the individual needs of survivors, particularly women and children. Our work is holistic and empowering, working alongside survivors to achieve independent lives free from abuse.
Our core values reflect our history and were developed in consultation with staff and service users. Feminism and intersectionality are key to our work, and we are committed to the principles of being survivor-led, trauma-informed, empowering, diverse, anti-racist and anti-discriminatory.
About the Service
Ella House supports women facing multiple disadvantages and intersectional challenges, including homelessness, substance misuse, contact with the criminal justice system and mental ill health. These women can fall through the gaps between services and systems, making it harder for them to address their challenges and lead fulfilling lives. At Ella House, the goals are to support clients with multiple and complex needs, recognising the emotional and compound trauma that can accompany and, in many cases, precede homelessness, and to co-produce, co-ordinate and deliver support.
Ella House provides support by empowering women through independence, inclusion, peer support and wellbeing, bringing together diverse expertise and approaches.
The service delivers holistic support, where people are seen for their full combination of strengths, capacities, and experiences. We recognise how women, as individuals, want to be supported to define and work towards their goals. This looks different for everyone and will require staff to be patient, observant, creative and committed to trying a range of approaches.
About the Role
Multiple Disadvantage Workers provide support services to women affected by multiple disadvantages, who have experienced domestic and/or sexual violence and who have mental ill health and/or use substances.
You will ensure the smooth running of the refuge, including processing and admitting new referrals, ensuring rent and personal charges are paid, preparing rooms, overseeing general housekeeping, organising repairs and responding to crisis situations. You will work with women to devise a Support Plan that meets their immediate practical and emotional needs and starts the process of recovery, linking women to more specialist support services where required. You will work in a trauma-informed way and ideally have a background in supporting people with significant mental ill health and/or substance use issues.
About You
The ideal candidate will have in-depth knowledge of multiple disadvantages and their impact on women, as well as experience of providing emotional and practical support to clients experiencing homelessness, substance misuse, contact with the criminal justice system and mental ill health.
You will have experience of managing risk and following case management procedures to meet the needs of the client group, as well as the ability to work with women to help them understand their needs, assess risk, develop safety plans and link with other agencies.
You will have a working knowledge of the available legal remedies, housing and welfare benefits, as well as experience of providing workshops.
In addition to case management, you will be required to undertake housing management responsibilities, including health and safety and maintenance of the accommodation. You will have excellent administrative and time management skills.
Additional Information
The postholder will be based at our Haringey service, working full-time from Monday to Sunday on a shift rota basis and providing on-site support to survivors. Given the nature of this role, we are unable to offer hybrid working for this position.
What we can offer you
We provide a comprehensive benefits package to all our employees, including:
How to apply
Please submit your CV and Supporting Statement through the recruitment portal. When applying for this role, kindly highlight in your Supporting Statement how your values, knowledge, transferable skills, and experience align with each point within the following sections of the Job Profile Document:
Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Our Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect.
We are a Disability Confident Employer and committed to an inclusive and accessible recruitment process. We anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long-term health condition, enabling them to stay in work. If you require any support to apply for this role, please contact us.
This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, Part 1. Section 7(2)(e) of the Sex Discrimination Act 1975 applies. The post is exempt from the Rehabilitation of Offenders Act.
As part of safer recruitment practices, we carry out pre-employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks.
No agencies.