Jobs in Stoke newington

Role Overview
The Talent Set are delighted to partner with this charity on a fantastic Impact and Evaluation Manager role. This position involves leading impact measurement projects, developing KPIs, creating dashboards, and supporting organisational evaluation efforts on a flexible, part-time basis. This is a part-time, 3 day a week 12 month contract.

Key Responsibilities

• Lead the implementation of new KPIs and measurement frameworks aligned with organisational strategy.
• Build and manage Power BI dashboards to support board and internal operational needs.
• Oversee Power BI in the absence of the current impact and evaluation lead.
• Support impact-related projects, including broader evaluation initiatives.
• Collaborate across teams to understand information and evaluation needs.
• Assist in developing a balanced scorecard for trustees, helping to communicate organisational performance.
• Work with stakeholders to ensure understanding and buy-in of evaluation and reporting processes.
• Support practical data handling using Excel and other relevant tools.
• Communicate insights clearly, demonstrating organisational impact stories effectively.
• Contribute to rolling recruitment efforts to find suitable candidates for future continuity.

Person Specification

• Demonstrable experience in impact measurement and evaluation within a charitable or not-for-profit environment.
• Proficiency in Power BI, Excel, and data visualisation techniques.
• Confident in managing projects independently and overseeing impact activities.
• Strong organisational skills with the ability to multitask across different projects.
• Excellent communication skills, capable of engaging stakeholders and conveying complex data clearly.
• Ability to work autonomously as well as part of a team across different levels of the organisation.
• Proactive and self-starting attitude with a focus on delivering results within a flexible working pattern.

What’s on Offer
Salary: £58,000 pro rata, 3 days a week. This is a 12 month contract, hybrid with 1 day a week in their London office.

How to Apply
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.

Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

Independent Domestic Violence Advocate

Do you want to help make a real difference every day?  Do you want to contribute to change and improve the quality of lives of male survivors of domestic abuse?

We have an exciting opportunity for an Independent Domestic Violence Advocate who is passionate about supporting male victim/survivors of abuse to join our unique specialist housing support project (Ashraya Project) for Male victims of domestic abuse.

If you have resilience, adaptability and can work effectively with a focus on safety and customer service and care, then we want to hear from you!

The role is a hybrid working role based at the London office close to Old Street tube station with travel throughout London as required.

Position: 6861 Independent Domestic Violence Advocate - Male Victims

Location: London/hybrid

Hours: Full time, 37.5. Monday to Friday 9.00am - 5.00pm (with flexibility dependent on service delivery and client need)

Contract: Fixed Term to 31/03/2027

Salary: Qualified: Total £32,383.00 per annum - (FTE £29,583.00 per annum plus £2,800.00 per annum London Weighting Allowance) Unqualified: Total £30,552.00 per annum - (FTE £27,752.00 per annum plus £2,800.00 per annum London Weighting Allowance)

Closing Date: 12/08/2026. We reserve the right to close this vacancy early, if enough suitable applications are received.

The Role

As an IDVA you will:-

• Ensure that male survivors’ safety and housing needs are met by supporting survivors to access safe accommodation
• Provide a pro-active, high quality, frontline service to victims of domestic abuse through on-going risk assessment, individual safety planning, advocacy, emotional and practical support.
• Work within a multi-agency framework consisting of the MARAC and local partnership responses to domestic abuse to keep safety central to all services for victims of domestic abuse
• Promote the service and raising awareness of issues arising, minimising barriers and improving access to support

About You

You will need:

• Experience of providing support those affected by domestic abuse
• An understanding of the principles of risk assessment, safety planning and risk management for victims of domestic abuse and their children
• Knowledge of safeguarding issues, and the legal responsibilities surrounding these issues.
• A good understanding of Housing Law to be able to provide up to date advice and information on housing related needs
• Strong communication, negotiation and advisory skills, both written and verbal when interacting with a range of agencies and individuals.
• An understanding of commitment to equal opportunities and diversity issues in policy and practice.
• Strong crisis management skills and the ability to deal with stressful and difficult situations.

We particularly welcome applicants who are male, as they are under-represented in the provision of support to domestic abuse victim survivors. You can view the full Job Description and Person Specification once you click to apply.

In Return…

Benefits include:

• Flexible Working Options: Including hybrid working.
• Bonus: £500 bonus paid on successful completion of probationary period (pro-rata for part time roles)
• Generous Annual Leave, plus an extra day off for your birthday.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments and exclusive discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance and Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression and Practice Support: Clinical supervision and group reflective practice

About the Organisation

This independent charity is dedicated to supporting people affected by crime and traumatic incidents in England and Wales.  They are at the heart of the organisation and the support and campaigns are informed and shaped by them and their experiences.

The organisation is committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required. As a Disability Confident Employer, they will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so and are also happy to make reasonable adjustments during the recruitment and selection process.

You may have experience in areas such as ISVA, IDVA, ISAC, Violence, Abuse, Sexual Abuse, Criminal Justice, Family Support Worker, Child Support Worker, Social Worker, Case Worker, Liaison.

Please note this role is being advertised by NFP People on behalf of our client.  #INDNFP  

Are you an organised administrator who enjoys providing excellent customer service, coordinating multiple priorities and building positive relationships with a wide range of stakeholders?

We're recruiting on behalf of a respected professional membership and accreditation organisation that works to improve standards and quality across workplace health services throughout the UK.

9–12 Month Maternity Cover | Full-time (35 hours) | Hybrid Working – London

As Accreditation Administrator, you'll support the delivery of a nationally recognised accreditation scheme, coordinating assessments, managing enquiries, maintaining accurate records and supporting training events and governance activities.

Key Responsibilities

• Coordinate accreditation applications and assessments from start to finish
• Act as a first point of contact, delivering a responsive helpdesk service via phone and email
• Maintain accurate records, databases and online systems
• Produce reports, certificates and correspondence
• Process invoices and provide administrative support to the finance function
• Organise online training events and manage delegate registrations
• Support meetings, agendas and meeting papers
• Provide general administrative support, including diary and inbox management

About You
You'll have:

• Experience working in a busy administrative environment
• Excellent customer service and communication skills
• Strong organisational skills with the ability to manage competing priorities
• Experience producing accurate documents and spreadsheets
• Good Microsoft Office skills, including Outlook and Word
• Excellent attention to detail and an understanding of data protection and confidentiality

 
What's on Offer?

• 9–12 month maternity cover contract
• Hybrid working with a mix of home and London office-based working
• A varied and rewarding role within a friendly, supportive team

 
If this exciting opportunity is of interest don’t delay get in touch. We are reviewing CV’s as they come in.  This role will ideally start around the 10th August.  

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Regular Giving Officer (Fixed-Term Contract)
Salary: £46,614 - £56,345 per annum (pro rata if applicable)
Location: White City, London (attendance in the White City office every Tuesday and Thursday)
Contract: Fixed-Term Contract (approximately 3 months)

Help deliver fundraising campaigns that make a lasting difference

We are seeking an experienced direct marketing and fundraising professional to join a busy and ambitious fundraising team during a critical period of campaign activity.

This is an excellent opportunity for someone with significant experience in fundraising direct marketing who can quickly take ownership of campaigns, manage multiple projects simultaneously and deliver high-quality supporter communications with minimal supervision.

Working as part of a collaborative fundraising team, you will help drive donor acquisition, retention and stewardship activity through a range of channels, supporting philanthropic giving and long-term supporter engagement.

What you'll be doing

• Managing a portfolio of fundraising campaigns across direct mail, email, telephone and digital channels.
• Coordinating campaign delivery from briefing through to execution, ensuring projects are delivered on time and to a high standard.
• Working with internal stakeholders and external suppliers including agencies, designers, copywriters and mailing houses.
• Developing compelling fundraising communications, appeals and supporter stewardship materials.
• Managing campaign schedules, creative briefs, data briefs and production processes.
• Overseeing audience segmentation and supporting data selection processes.
• Monitoring campaign performance, analysing response rates and return on investment, and making recommendations for improvement.
• Producing reports and insights using fundraising and CRM data.
• Supporting budget monitoring and supplier management activities.

About you
We are looking for someone who can bring:

• Significant experience in direct marketing, fundraising or supporter acquisition and retention activity.
• Experience delivering multi-channel campaigns from concept through to completion.
• Strong project management and organisational skills.
• Excellent communication and copywriting abilities.
• Experience working with databases, reporting and campaign performance analysis.
• Confidence managing suppliers and stakeholder relationships.
• Strong Excel and Microsoft Office skills.
• Excellent attention to detail and the ability to manage competing priorities.
• The ability to work independently while collaborating effectively with colleagues across an organisation.

You will join a supportive team environment and will be expected to take ownership of campaign delivery during a particularly busy fundraising period.

Why join us?
This role offers the opportunity to:

• Play a key role in delivering impactful fundraising campaigns.
• Work with a broad range of stakeholders and suppliers.
• Gain exposure to sophisticated direct marketing and donor engagement programmes.
• Contribute directly to fundraising success and supporter growth.
• Build experience within a respected higher education fundraising environment.

We are committed to creating an inclusive workplace where everyone can thrive. We welcome applications from candidates from all backgrounds and experiences who can demonstrate the skills needed to succeed in this role.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Early Years Advisor

We have an exceptional opportunity for a dedicated Early Years Advisor to join our team and play a key role in supporting high-quality early years provision across our services in this full-time position.

Position: Early Years Advisor

Location: Home working

Hours: Full-time, 37 hours per week

Salary: £30,000 - £32,000

Duration: Contract to 31st August 2029

Benefits: Include 26 days paid holiday (rising to 30 days with service increments) plus 8 bank holidays, Personal Pension Scheme, Healthcare Cash Plan, Employee Assistance Programme, Staff Awards Scheme, Company Sick Pay Scheme, Flexible working opportunities

The Role

As an Early Years Advisor, you will develop products, services and training materials, and respond to sector needs. You will be responsible for the high-quality development of products and services in line with the mission to promote quality in early years.

You will work collaboratively with other Early Years Advisors and managers to support the development of products and services for UK and international customers. 

Responsibilities include:

• Under the guidance of line manager and the Early Years Development Manager, work with other Early Years Advisors to support the development of high-quality products and services
• Edit and proof-read documents for relevant research-based content and accuracy, following the organisation’s style guides
• Provide advice to members as requested relating to the childcare sector
• Maintain practical experiences within a childcare setting
• Maintain up to date professional knowledge and skills within area of responsibility and the early years sector
• Attend meetings as required (virtual and face to face)
• Achieve own annual KPIs and assist in the achievement of organisational objectives
• Report progress to management.

About You

We are looking for someone with:

• Educated to degree level or equivalent in early years
• Significant and recent demonstrable experience in leading practice as an early years professional or teacher
• Development and review of training and resources to improve early years practice
• Effective time management
• Using sound research-based evidence to develop written material
• Delivery against targets and deadlines
• Strong customer service or related experience
• Multi-agency partnership working 
• Expertise in early years SEND would be advantageous but not mandatory.

To apply you will be asked to submit your CV along with a covering letter detailing how your skills, knowledge and experience meet the requirements of the role.

About the Organisation

The organisation is a national charity and membership association specifically for nurseries working in partnership with nurseries, local authorities, national government and a range of partners to develop an environment in which early learning and care can flourish.

The organisation is committed to a policy of equal opportunities and is actively opposed to discrimination in society.

You may have experience in areas such as Early Years Advisor, Early Years, Teacher, Primary Teacher, Early Years Teacher, Advisor, Programme Advisor.

Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People. #INDNFP

Digital Fundraising Assistant

£115.86 per day + £19.22 daily holiday pay (PAYE) | 4-Month Contract | Remote (UK-based)

The Talent Set is delighted to be working with a respected UK charity to recruit a Digital Fundraising Assistant.

This is an exciting opportunity to join a busy fundraising team, supporting the delivery of engaging digital fundraising campaigns and providing an excellent experience for supporters. You'll play a key role in helping to deliver digital fundraising activity, managing supporter communications and ensuring campaigns run smoothly from start to finish.

The Role

As the Digital Fundraising Assistant, you will:

• Support the planning, delivery and administration of digital fundraising campaigns and virtual fundraising activities.

• Help manage supporter communications across email, social media and other digital channels.

• Create and schedule engaging digital content to promote fundraising campaigns and encourage participation.

• Provide excellent supporter care, responding to fundraising enquiries and ensuring supporters feel valued throughout their journey.

• Assist with digital marketing activity, monitoring campaign performance and identifying opportunities to improve engagement.

• Maintain and update supporter records within the CRM, ensuring accurate data management.

• Coordinate fundraising resources, supporter packs and recognition materials where required.

• Support relationships with internal teams, volunteers and external partners to ensure campaigns are delivered successfully.

• Assist with financial administration, including processing invoices and tracking expenditure.

• Keep up to date with digital fundraising trends and contribute new ideas to enhance future campaigns.

About You

To be successful in this role, you'll have:

• Experience supporting fundraising, marketing or digital campaigns, ideally within the charity sector.

• An understanding of digital fundraising and supporter engagement.

• Excellent written communication and copywriting skills.

• Experience managing social media content across a range of platforms.

• Strong organisational skills with the ability to manage multiple priorities.

• Excellent attention to detail and a proactive approach to problem solving.

• Experience using CRM systems and maintaining accurate supporter data.

• A collaborative approach and a passion for delivering excellent supporter experiences.

What's on Offer

• £115.86 per day plus £19.22 daily holiday pay (PAYE).

• 4-month contract.

• Fully remote working (UK-based).

• The opportunity to join a collaborative and supportive fundraising team.

• The chance to contribute to meaningful work within a respected UK charity.

How to Apply

To apply, please submit your CV by clicking the "Apply Now" button.

The Process

If your experience aligns with what we're looking for, a member of our team will be in contact to discuss the role with you in more detail before presenting your profile to the client. We will also ensure that all applicants receive an email to inform them of the outcome of their application.

To avoid any potential delays or your application being missed, please apply solely via the "Apply Now" button.

Commitment to Diversity and Inclusion

The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

Role Overview:
The Talent Set are delighted to partner with their client on a fantastic Digital Content Officer role. This temporary position involves supporting a web transformation project by creating, editing, and migrating user-focused, SEO-optimised content for a new website, alongside managing internal communications.

Key Responsibilities:

• Write, review, and migrate content for the new website, ensuring clarity, consistency, and brand alignment.
• optimise web content for search engines, including metadata, headings, and internal links.
• Build, format, and publish web pages within a content management system, ensuring accessibility and responsive design.
• audit existing URLs, develop redirect strategies, and proofread content before publication.
• collaborate with stakeholders to review, approve, and sign off website content, maintaining content accuracy and relevance.
• manage project timelines, tracking content progress through designated tools, and ensuring deadlines are met.
• support testing phases by working with external web agencies to identify and resolve issues prior to launch.
• gather user feedback through testing with students and implement practical improvements.
• ensure all digital copy and media meet WCAG 2.1 AA accessibility standards.
• update the organisation’s internal SharePoint intranet with news and operational updates.
• plan, write, and distribute the staff newsletter fortnightly, based on sourcing content from relevant internal teams.
• liaise with internal stakeholders to gather key updates and promote internal communications.

Person Specification:

• Proven experience in digital copywriting, content editing, and web publishing, particularly within WordPress.
• Strong understanding of SEO best practices and optimisation techniques.
• Experience managing and updating intranet platforms, ideally SharePoint.
• Skilled in developing engaging internal newsletters and editorial content for internal audiences.
• Exceptional written English, with strong proofreading and editing skills.
• Ability to simplify complex information into accessible, engaging content.
• Knowledge of WCAG 2.1 AA accessibility standards.
• Organised, detail-oriented, and capable of managing multiple deadlines simultaneously.
• Effective communicator with the ability to liaise with diverse internal stakeholders.

What’s on Offer:
Salary: £138.34 per day + £21.48 daily holiday
Location: Hybrid – 2 – 3 days per week onsite
Contract: Initial 3 – 4 months

How to Apply:
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.

Commitment to Diversity:
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

• Title: Delivery Manager (South)
• Location: Remote with regular travel (This is a home-based role with regular regional travel.  Candidates based in London or South Wales are particularly encouraged to apply, as these areas currently  have the highest concentration of GFS groups and delivery activity.) 
• Contract: Permanent 
• Hours: 35 hours per week
• Salary: £42,500 per annum
• Holidays: 25 days per annum and bank holidays
• Reporting to: Head of Delivery
• Responsible for: Group Coordinators, School and Group Coordinators and Lead Group Volunteers
• Closing Date: Midnight on Sunday 16th August 2026

About GFS

Established in 1875, GFS is one of the oldest UK registered charities working to support girls and 
young women. We believe in challenging gender inequality by empowering girls and young 
women. We achieve this by providing groups where girls and young women build friendships, 
gain confidence, and learn that they are unstoppable.

We create a programme of activities designed to develop confidence, self-esteem, emotional 
wellbeing, and resilience, and recruit and train women volunteers to run those activities in a 
single gender space. We prioritise working in areas of disadvantage. 

About the job 

As Head of Delivery (South) at GFS, you will play a key role in maintaining the smooth running of 
programmes, supporting impact measurement, and helping to promote GFS locally and 
regionally. 

Full information about the role, person specification, and application process can be found in the JDPS and Job Pack.

How to apply? 

To apply for a role at GFS, please submit the following: 

• An anonymised CV (please remove your name, contact details, and any other personal  identifying information). 
• An anonymised Application Form (please remove your name and any other personal identifying information). 
• Diversity Monitoring Form (optional)
• When submitting your application, please include your full name, contact details and location in the body of your email, rather than within the anonymised documents. 
• Please send these documents to our recruitment team - email found in the JDPS doc. 
• Closing Date: Midnight on Sunday 16th August 2026.

If you require any adjustments to support your application or the interview process, please let us
know — we’re very happy to help

Help maximise the impact of community solar

South East London Community Energy (SELCE) is looking for a Solar Engagement & Asset Management Officer to help maximise the performance and impact of community-owned solar across South East London.

You'll play a unique role combining technical asset management with community engagement. Working across our operational solar portfolio and various innovative programmes, you'll help ensure solar installations perform at their best, bring underperforming systems back into use and build the next generation of local solar expertise.

From monitoring the performance of SELCE's solar portfolio, to helping schools recover the full value of their existing solar installations and mentoring volunteers through various programme, you'll help ensure every solar panel delivers the greatest possible environmental and community benefit.

This is an ideal opportunity for someone with technical solar knowledge who enjoys solving problems, working with people and helping communities benefit from renewable energy.

Key Responsibilities

Solar Asset Management

You'll help maximise the performance and reliability of SELCE's growing portfolio of community-owned solar installations.

• Monitor operational solar performance using online platforms.
• Analyse generation data and identify underperforming systems.
• Coordinate fault investigation and maintenance contractors.
• Maintain technical records and asset documentation.
• Produce performance reports for internal and external stakeholders.
• Coordinate invoicing and Feed in Tariff claims
• Support the coordination and delivery of O&M plans and scheduling
• Support warranty claims, maintenance planning and performance optimisation.

Project Delivery Support

• Support delivery of SELCE's renewable energy and decarbonisation projects.
• Assist with site surveys, data collection and technical assessments.
• Prepare and maintain project records and documentation.
• Support funding monitoring, reporting and evaluation.
• Provide operational and administrative support across current and future projects.

Domestic Solar Engagement

Support SELCE's volunteer programme helping residents purchase solar with confidence.

• Recruit, train and support volunteers.
• Deliver training in solar technologies, consumer protection and quality assurance.
• Support household assessments.
• Review and quality assure solar designs.
• Support collective purchasing campaigns.
• Monitor and evaluate programme outcomes.

Community Engagement

Represent SELCE across South East London.

• Deliver workshops and attend community events.
• Build relationships with schools, residents and partners.
• Promote community-owned solar and consumer protection.

Person Specification

Essential

• Experience working with commercial or domestic solar PV systems.
• Good understanding of solar monitoring platforms and performance analysis.
• Knowledge of solar PV components and common faults.
• Strong Excel and Microsoft Office skills.
• Excellent organisational, communication and interpersonal skills.
• Ability to explain technical information to non-technical audiences.
• Experience of making presentations, or teaching, or supporting adult learning
• Attention to detail and ability to manage multiple priorities.
• Enthusiasm for community energy and the energy transition.

Desirable

• Experience of solar asset management.
• Experience producing technical reports.
• Experience working with schools or local authorities.
• Experience recruiting or supervising volunteers.
• Knowledge of MCS standards and UK solar industry best practice.
• Full UK driving licence.

Benefits

• 15 days annual leave (pro rata) plus bank holidays
• 4% employer pension contribution
• Flexible and hybrid working
• Ongoing professional development and mentoring
• Time Off in Lieu (TOIL) for agreed evening and weekend work
• The opportunity to help shape one of the UK's leading community energy organisations

About SELCE

South East London Community Energy (SELCE) is an award-winning, member-owned energy cooperative creating a fair and just energy transition. Through community finance we develop renewable energy projects, help residents improve the energy efficiency of their homes and tackle fuel poverty.

Our growing solar portfolio supplies clean electricity to schools, community buildings and other organisations across South East London. Surplus income is reinvested into programmes supporting vulnerable households. Our work has received national recognition, including Community Energy Project at the British Renewable Energy Awards 2026.

Why Join SELCE?

You'll join one of the UK's leading community energy organisations at an exciting period of growth. Your work will improve the performance of renewable energy systems, reduce carbon emissions, lower energy costs for schools and community organisations, help residents invest confidently in solar and support local people to develop valuable green skills.

As a small, ambitious organisation you'll work directly with senior colleagues and enjoy genuine responsibility while making a measurable contribution to the transition to a fairer energy system.

Equality, Diversity and Inclusion

SELCE values diversity and is committed to building a team that reflects the communities we serve. We particularly welcome applications from people currently underrepresented within the renewable energy sector.

Trainee Debt Adviser

Salary: £28,000 per annum
Hours: 35 hours per week
Location: London (Hybrid working available following probation and business needs)
Contract: Permanent (subject to funding)

We're recruiting on behalf of a specialist London-based charity that supports people experiencing financial hardship through debt advice, money guidance and financial education services.

This is an excellent opportunity for someone looking to build a career in debt advice and make a real difference to people's lives. You'll join a supportive team and receive training and ongoing professional development to become a Debt Adviser.

Key responsibilities

• Supporting clients with debt advice appointments and casework.
• Managing client enquiries and correspondence.
• Gathering and analysing financial information.
• Maintaining accurate and confidential case records.
• Providing tailored, client-focused support.
• Working towards appointment and casework targets.
• Supporting workshops and other services.
• Undertaking ongoing training and development.

About you

We're looking for someone who is organised, empathetic and passionate about helping others. Previous debt advice experience isn't essential.

You'll have:

• Experience in a client-facing or customer service role.
• Excellent verbal and written communication skills.
• Strong listening and interpersonal skills.
• Good numeracy and IT skills, including Microsoft Office.
• Excellent organisational skills and attention to detail.
• The ability to manage competing priorities and meet deadlines.
• A commitment to learning and professional development.
• An understanding of confidentiality and safeguarding.

Experience within the charity, advice or community sector would be advantageous.

Benefits

• 25 days annual leave plus bank holidays.
• Birthday leave.
• Additional annual leave awarded for each year of service (up to 35 days).
• 3% employer pension contribution.
• £200 home office equipment allowance.
• Costco membership.
• Employee Assistance Programme.
• Hybrid and flexible working arrangements following probation.
• Comprehensive training and development opportunities.

Please note that occasional evening or weekend work may be required (TOIL provided). This role is subject to an enhanced DBS check.

This is a fantastic opportunity to develop specialist skills while supporting people to improve their financial wellbeing.

Barnet Mencap is a charity based in Finchley that provides support and runs a multitude of projects for people with learning disabilities and/or Autism. We are dynamic, enthusiastic, diverse, and committed to equal opportunities and the safeguarding of children and adults at risk.

There is currently a vacancy within our Community Opportunities team for someone to enable adults with learning disabilities and/or autism to access leisure, learning and fitness-based activities in the community, working with groups or individuals.

We are looking for people who are available to work during the day, evenings and weekends.

The successful candidate will have:

• a genuine interest in working with people with learning disabilities and/or autism
• good initiative and show flexibility
• excellent interpersonal skills
• be confident and flexible
• an ability to keep accurate records

Please view the Job Description and Person Specification for a better idea of what the role entails and what we’re looking for.

To apply, please send your CV alongside a covering letter explaining how you meet the criteria in the person specification.

Closing Date:              Friday 14th August 2026

Interview Date:            We will review applications as they come in and offer interviews to those who meet the criteria.

Barnet Mencap is a charity based in Finchley that provides support and runs a multitude of projects for people with learning disabilities and/or Autism. We are dynamic, enthusiastic, diverse, and committed to equal opportunities and the safeguarding of children and adults at risk. 

There is currently a vacancy within our Equality Housing Team for a focused individual to join our caring, passionate, and diverse team in supporting adults with moderate learning disabilities and autistic adults to live independently in housing situations of their choice. Please view the Job Description and Person Specification for a better idea of what the role entails and what we’re looking for.

The successful candidate will have:

• Experience of working with adults with learning disabilities and autistic adults in a community setting
• Understanding of the issues faced by people with learning disabilities and autistic people living independently and the skills to meet their practical, social and emotional needs
• A ‘Person Centred Planning’ ethos
• Providing support with personal care as required
• Excellent communication and record keeping skills

We know job satisfaction, flexibility, work/life balance, and a great team are incredibly important. So, at Barnet Mencap, in addition to offering 30 days of annual leave per year (including Bank Holidays), we have a TOIL system to allow flexible working, and our team can benefit from other perks including the Blue Light Card.

Please note that unfortunately we are unable to support with sponsorship.

To apply, please send your CV alongside a covering letter explaining how you meet the criteria on the person specification or fill in an application form which you can find on our website.  

The successful candidate will be required to complete an enhanced Disclosure and Barring Service application in line with Section 115 of The Police Act 1997.  

Closing Date:              Friday 14th August 2026

Interview Date:We will review applications as they come in and offer interviews to those who meet the criteria. 

Are you someone who stays steady in moments of crisis, brings empathy to tough conversations, and adds creativity to community spaces?

We are launching an exciting new service which will aid in de-escalating individuals in a state of crisis which is excaberated or influenced by gambling related behaviours, and we’re looking for a Support Worker ready to make a meaningful impact.

What You'll Do

• De‑escalate mental health crises linked to gambling behaviours with calm, confidence and compassion

• Hold your own caseload, offering bespoke 1:1 support around gambling, mental health, finances, housing and more

• Co‑produce psychoeducation workshops exploring root causes of gambling harm

• Create safe, meaningful peer‑led spaces for affected others and loved ones

• Engage in outreach across Hounslow, connecting communities to support

• Collaborate with NHS, Public Health and internal teams to deliver integrated care

• Ensure accurate documentation and safeguarding practice, aligned with policy and legislation

• Finalise case reports with clear preventative outcomes and insights

What We're Looking For

You’re autonomous, creative, and calm under pressure. You’ve worked in mental health and addiction settings. You bring empathy, flexibility, and a non‑judgemental approach to every conversation.

• Minimum of 1 year working in mental health services

• Minimum of 1 year working with those impacted by addiction

• Experience of managing safeguarding risks and understanding legal requirements for safeguarding adults and children

Benefits of working with us

• Contributory pension — A solid pension that supports your future while you support others

• Generous annual leave — 25 days plus bank holidays, rising each year up to 30 days

• Mind Mental Health Day — a day off for your birthday  

• Perkbox wellness hub — Rewards, discounts and wellbeing tools to keep you feeling your best

• Cycle to Work — Save money, stay active and make your commute greener

• Flexible working — Balance life and work with supportive flexibility

• Employee Assistance Programme — Free counselling and confidential support whenever you need it

• Paid medical appointment time — Take care of your health without losing pay

• Training & development — Grow your skills with ongoing learning and professional support

• Mind Federated Network resources — Access shared training, expertise and tools from the wider Mind community

Please find a full JD and Person Specification attached to the ad.