Communications officer jobs

Age UK is recruiting a Senior Data Privacy Manager! If you enjoy combining technical expertise with collaboration, influence, and a strong sense of responsibility for safeguarding personal data, this is a role where you can make a real impact.

In this role, you'll take the lead in managing Age UK's data protection and privacy programme. You'll be our go-to expert on compliance, guiding us in line with ICO standards and helping ensure we meet the requirements of the Data Protection Act 2018, the Privacy and Electronic Communications Regulations (PECR) and the Data Use and Access Act 2025.

You'll keep our policies and procedures up to date, making sure we're continually monitoring and improving our compliance across the organisation. This includes overseeing internal data protection activities, supporting colleagues with Data Protection Impact Assessments (DPIAs), delivering staff training, and carrying out internal audits.

You'll work closely with teams across Age UK, offering practical, accessible advice to help embed a "privacy-first" mindset into the design and development of our products, services, and projects that involve the use of personal data. You will bring a refreshed approach to data privacy that seeks to advise on effective and efficient ways to ensure Age UK acts within regulatory requirements and its agreed risk appetite.

We operate a hybrid working model. We offer flexibility on working from home but require the applicant to be in our central London office a minimum of one day per week. Travel costs to the London office are the responsibility of the postholder and are not covered by the charity.

Age UK internal grade: 4L

Last date for applications Thursday 26^th February 2026

Must haves:

The below competencies will be assessed at the indicated stage of the recruitment process:
Application = A, Interview = I, Test = T, Presentation = P

Experience

• Experience of working in a data governance role with responsibility for personal data used in a database marketing environment. A, I
• Experience of communicating with stakeholders at all levels, with a willingness to deal with problems or new tasks and a strong track record of bringing business stakeholders onside. A, I
• Experience in managing and responding to data protection rights requests (SARs) and complaints. A, I
• Excellent knowledge of UK privacy law and regulations, and the ability to apply that knowledge appropriately. A, I
• Line management experience. A, I

Skills and Knowledge

• Strong understanding of the principles of Privacy by Design and Default. A, I
• Excellent communication skills, including the ability to tailor communication to different audiences without jargon. A, I
• Ability to build strong relationships with both data practitioners and key users of personal data. A, I
• Effective time management and ability to multi-task. I
• Ability to design and apply a framework for a risk-based approach to data privacy advice. A, I
• Understanding of applications of data privacy in the charity sector. A, I

Personal Attributes

• Confident and able to take decisions. I
• Personable and able to build good relationships quickly. I
• Proactive, problem-solving attitude. I

Great to Have's:

The below competencies will be assessed at the indicated stage of the recruitment process:
Application = A, Interview = I, Test = T, Presentation = P Experience

Skills and Knowledge

• Privacy and data protection qualifications such as CIPP/E, CIPM, CIPT desirable. A, I

What we offer in return

• Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
• Excellent pension scheme, life assurance, Health cashback plan and EAP
• Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
• Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
• Blue Light Card Scheme
• You Did It Awards - recognition awards from £100-250
• Many additional benefits

Additional Information

Supporting statements and anonymisation
Candidates are expected to provide a supporting statement that explains how they meet the competencies annotated with an 'A' in the job description, to assess suitability for the position. Age UK acknowledges and accepts that AI may be used to support the application; we do expect candidates to personalise experience, knowledge and skills and failure to do so, may result in your application being rejected.

Please submit a Word version of your CV as it will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements and heavily formatted CVs. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.

Equal opportunities & Disability Confident Scheme
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. Age UK is a Disability Confident Scheme employer. Due to high numbers of applications received, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.

Reasonable adjustments
Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.

Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.

For a full list of benefits please visit our website.

The Bevan Foundation is seeking a new policy and research officer to join our team. Could you support the Bevan Foundation in its mission to end poverty in Wales?

About the Bevan Foundation

The Bevan Foundation is Wales's most influential think tank. We create insights, ideas and impact that help to end poverty and inequality. Over recent years the Foundation has helped secure real and lasting change for people across Wales, from universal free school meals for primary pupils to increases in Education Maintenance Allowance. We’ve built a reputation for trusted, evidence-based insights and ideas that influence decision-makers and improve lives.

About this role

This is new and exciting role in our policy and research team. This role will have a particular focus on poverty, with the successful candidate working on a wide range of poverty issues from child poverty to housing. You’ll gather and analyse evidence, help to develop practical proposals for change and be involved in persuading decision-makers to take action.

About you

You will have an excellent grounding in qualitative and quantitative research methods and a sound grasp of social and economic policies in Wales. You’ll be able to explain your work clearly and persuasively, with good written and oral skills. You’ll be able to engage effectively with a wide range of people, from stakeholders to people on low incomes. You’ll be well-organised and able to operate independently as well as collaboratively with a wider team.

Key terms

The role is available for 5 days per week, on a permanent basis. 

The salary for this post is £28,393 - £31,273 (Grade 5), with the appointment likely to be in the bottom half of the scale.

We work in a hybrid way, with staff expected be office-based for two to three days a week and to attend monthly in-person team meetings. The Foundation’s offices are in Merthyr Tydfil.

If you are interested and want to find out more and to find out how to apply download our application pack.

Closing Date: Wednesday 18 March 11:00 AM

Interview date: Monday 30 March 

The Bevan Foundation gratefully acknowledges the support of the Joseph Rowntree Foundation towards this programme of work. 

Since 1960 we have invested more than £500 million in blood cancer research in the UK. Where we’ve invested, survival rates and quality of life have improved. We’ve been working to beat blood cancer for over 50 years, and we won’t stop until we do. Be a part of our story and help us change the world.

We’re looking for a Senior Research Grants Officer to play a key role in delivering and strengthening our research portfolio spanning translational and clinical research. You’ll lead on the coordination and delivery of the Transformational Research Awards Scheme, support clinical trial review processes, and oversee a portfolio of active grants to ensure funding decisions and post-award management are rigorous, transparent and strategically aligned.

You’ll also play an important part in strengthening how we fund and manage research. From supporting the implementation of a new Grants Management System to refining processes and providing expert guidance to researchers, committee members and senior stakeholders, you’ll help ensure our investment delivers maximum impact. If you bring strong biomedical knowledge, grant administration experience and a passion for driving progress for people affected by blood cancer, we’d love to hear from you.

This is a hybrid role with regular anchor days in our London office, alongside attendance at key meetings, conferences and team events throughout the year.

We are committed to actively promoting equality, diversity, and inclusivity. In line with our strategy we welcome approaches from individuals from underrepresented groups, including minority communities, and applicants with a disability, to better reflect the community we serve and help broaden our perspectives.

Strong relationships change lives.

At Relationship Works, we support individuals, couples and families to build healthier, happier relationships and better emotional wellbeing — strengthening communities in the process. As part of the TLC Group, we deliver safe, ethical and high-quality counselling services rooted in compassion and professionalism.

We’re entering an exciting phase of growth and development and are now looking for an Executive Director to lead day-to-day delivery and strengthen our operational foundations.

The Role

This is a senior operational leadership role with meaningful scope and support from the wider TLC Group infrastructure.

You will:

• Lead the day-to-day running of Relationship Works
• Ensure high-quality, safe and ethical clinical practice
• Support the delivery of agreed growth and development plans
• Strengthen financial oversight and manage budgets responsibly
• Improve systems, processes and the client journey
• Support marketing and partnership activity alongside TLC colleagues
• Develop and support a skilled, diverse counselling workforce

You’ll work closely with TLC Group colleagues who lead on strategy, marketing and wider organisational development — giving you the support and structure to focus on excellent service delivery and sustainable operations.

About You

We’re looking for a values-led, people-focused leader with sound judgement and strong operational experience.

You’ll bring:

• Experience of leading teams and managing services
• Financial awareness and confidence working within budgets
• A collaborative leadership style that develops and motivates others
• Emotional intelligence and clear communication
• A commitment to inclusion, safeguarding and high ethical standards

Experience within counselling, health, social care or the charity sector would be advantageous.

The Offer

• Salary: £40,504 – £47,957
• 37 hours per week
• Hybrid working, with time spent at TLC Group offices (various locations across England)
• The opportunity to lead a respected local service with strong group-level support

If you’re motivated by delivering excellent services, supporting talented people and making a tangible difference in your community, we’d love to hear from you.

Application Deadline: 13 March 2026
Interviews expected in Bristol on 20 and 23 March 2026

Join an amazing charity that makes a difference for the more than 110,000 adults and children in the UK with a muscle-wasting condition. This is a role where you can really make a difference.

​

We are committed to building a diverse and inclusive organisation that reflects the communities we serve. We actively encourage applications from individuals of all backgrounds, particularly those from underrepresented groups including people from ethnic minority backgrounds, LGBTQ+ individuals, and those with lived experience of conditions we represent. We believe that diversity strengthens our work and helps us better support our beneficiaries.

​

As part of our safer recruitment and safeguarding responsibilities, this role requires a DBS check and professional/character references. We are committed to inclusion and will consider each application fairly.

​

About you:

The Creative and Content Officer is an exciting role at MDUK, that will sit within the Marketing and Communication Team. 

​

You will develop and create impactful content across a wide range of formats including design, managing production workflow, and supporting our brand work.

​

You will help deliver projects using your skills and those of external partners in the production of content such as design artwork, social graphics and copy. You will also support in the project management of creative projects.

​

About us:

Muscular Dystrophy UK is a charity that connects a community of more than 110,000 people living with one of over 60 muscle wasting conditions, and all the people around them. So everyone can get the healthcare, support and treatments needed to feel good, mentally and physically. 

​

This is an exciting time to join Muscular Dystrophy UK. We recently launched our new 10 year strategy to transform the lives of people living with muscle wasting conditions. Our vision is clear, a world without limits for people with muscle wasting conditions, and we won’t stop until we achieve it.

​

Benefits:

We appreciate the range of skills and experience our staff have to offer. In return for your enthusiasm and commitment we commit to actively developing and supporting you. We believe in supporting our people both professionally and personally.

​

Alongside a competitive salary, we offer a comprehensive benefits package designed to promote wellbeing, work–life balance, and career development. Our offerrange of benefits includes ​great pension contributions, life insurance, cycle scheme, health cash plan, employee assistance programme, instant retail and events discounts, and much more...

​

Location: We operate a hybrid model (home and office, London SE1). 

​

Closing date: Wednesday, 3rd March2026

​

NB Interviews will be held on a rolling basis

​

Please download the job description to see full role responsibilities

About the role

Enact Equality works closely with high-profile public figures, parliamentarians, and policy leaders to drive national-level change on racial justice. Our work sits at the intersection of campaigning, policy development, and political engagement, with a growing reputation for influencing debates that matter.

This is an exciting opportunity to join an organisation at the forefront of racial justice campaigning and policy-making in the UK. The role is well suited to someone who wants their work to have real-world impact – shaping conversations, supporting change at a national level, and contributing to projects that directly influence decision-makers.

We are seeking a highly motivated Project Officer to join our team. As a Project Officer, you will be responsible for carrying out a wide range of tasks to support the delivery of projects from initiation through to completion.

The ideal candidate will have a strong commitment to equality and racial justice, excellent communication skills, and an understanding of UK policy processes related to racial justice and social equity.

Work location
Remote, based in London. There will be occasional requirements to attend events and meetings in person.

Hours and pay
This is a part-time role with flexible working hours, starting at approximately 16 hours per week. This can be worked as two full days per week or four hours per day across four days, by agreement.
The hourly rate is £14.80 – £18.00 per hour, depending on experience.

Responsibilities

Responsibilities will include, but are not limited to, a range of tasks across the following areas:

• Research

• Projects and campaigns

• IT and communications

• Events

• Administration

• Press and media

Requirements

• Excellent communication skills, both written and verbal

• Strong analytical and problem-solving abilities

• Ability to work independently and collaboratively in a fast-paced environment

• Understanding of racial justice, equality, and social policy issues

• Ability to engage effectively with stakeholders, policymakers, and community groups

• Strong attention to detail, with the ability to manage multiple tasks and deadlines

If you are a highly driven and dedicated individual with a genuine commitment to racial justice, and a desire to contribute to impactful, nationally focused work, we encourage you to apply.

Closing date: 28 February

We are delighted to be partnering with the British Society for Haematology (BSH) to recruit a permanent Policy Officer to join their Impact and Evidence team.

With over 3,000 members worldwide, BSH is the largest UK organisation dedicated to all aspects of haematology. Since 1960, they have brought professionals together to transform patient care. This is an exciting opportunity to play a key role in shaping policy that supports the haematology workforce and improves outcomes for patients across the UK.

As Policy Officer you will lead on monitoring and analysing the political and policy landscape relevant to haematology, developing evidence-based briefings, reports and recommendations for senior leadership and external stakeholders. You’ll build and manage relationships with funders, members and partners, contribute to advocacy strategy, and represent the Society at key events.

We’re looking for a strong communicator with experience of working within a charity or membership policy environment, who can translate complex information into clear, compelling messaging for a range of audiences. You’ll be highly organised, politically aware, and comfortable managing competing priorities in a fast-moving external landscape. A genuine interest in influencing change and improving the experience of a professional membership community is essential.

What makes this role unique?

You’ll join a small team with lots of opportunity to take ownership and influence changes. The society is led by an ambitious CEO, who is looking for a collaborative team-player who is excited to build relationships with their funders, members and partners. They are also undertaking a big digital transformation project, and an increasing brand awareness in the sector means there is a great opportunity to utilise connections and become a player of note in the health sector.

• Location: Angel, London.
• Hybrid working: 2 days a week in the office. This includes a team anchor day, fortnightly, every other Wednesday.
• Closing date: 9am Tuesday 3^rd March. Please apply now for more information and the full job description.
• Interviews will take place in the London offices, w/c 9^th March

If you’re passionate about evidence-led policy and want to contribute to meaningful change within a respected national medical membership organisation, we’d love to hear from you.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Harris Hill has an exciting opportunity for a Fundraising and Marketing Officer, to join an international charity from 9th March for 2-3 months, to cover a leaver and interim recruitment period.

The role is full time, on a hybrid basis, with one day per week being either a Tuesday or a Thursday. This day may need to change week to week.

As the Fundraising and Marketing Officer, you will sit within the Marketing and Communications team, supporting the organisation with the creation of supporter communications for email, web, and social media. You will also need to have experience of tools like Canva for design e.g. to create content for social media, email and website etc.

We are looking for someone with prior charity fundraising experience, based in London, or who can get to their office near London Bridge. 

A full JD can be provided upon request, so if you would like to learn more, please apply for further details. 

The Social Interest Group (SIG) is partnering exclusively with Robertson Bell in the search for a Chief Financial Officer. SIG is a dynamic charity and social impact organisation committed to delivering high-quality services and sustainable impact across the communities it serves. With a focus on long-term growth, transformation and financial sustainability, SIG operates with professionalism, integrity, and a trauma-informed approach. The organisation is committed to fostering an inclusive, collaborative, and innovative culture that empowers staff and promotes excellence.

The Role

The Chief Financial Officer is a pivotal member of the Executive Leadership Team, reporting directly to the Chief Executive Officer. You will provide strategic and operational leadership across finance and procurement, ensuring robust financial governance and delivering high-quality insight to support organisational decision-making.

Key responsibilities include:

• Lead SIG’s financial strategy, planning, and operational delivery to drive organisational growth and sustainability.
• Advise the CEO, Board, and senior leaders on strategic financial decisions, presenting complex information in an accessible way.
• Lead financial transformation and improvement initiatives, optimising systems and infrastructure.
• Provide oversight of budgeting, financial reporting, forecasting, and risk management.
• Lead the Finance team, fostering a culture of accountability, innovation and continuous learning.
• Ensure compliance with statutory, regulatory, and charity finance requirements, upholding the highest standards of governance and stewardship of public funds.
• Support income generation, strategic partnerships, and long-term financial planning.
• Maintain and review risk registers, business continuity plans, and organisational performance frameworks.

Candidate Requirements

We are seeking a highly capable, strategic, and commercially aware finance professional with:

• Professional accountancy qualification (ACA, ACCA, CIMA) with full membership of a recognised body.
• Significant senior financial leadership experience in the charity or not-for-profit sector.
• Proven experience in strategic financial planning, budgeting, forecasting, and reporting.
• Experience of leading financial transformation and change programmes.
• Experience presenting complex financial information to Boards and non-financial stakeholders.
• Strong understanding of charity finance regulations, SORP, governance, and compliance.
• Exceptional analytical, project management, and strategic planning skills.
• Ability to lead, influence, and inspire cross-functional teams and senior stakeholders.
• Commitment to SIG’s values, trauma-informed approach, and inclusive leadership.

Desirable:

• Relevant postgraduate qualification in finance, leadership, or management.

• Experience of overseeing IT.

• Experience in income generation, business development, or securing external funding.

Location

Hybrid working with twice a week in-person attendance required at SIG’s head office in London.

Please submit your CV to Robertson Bell, SIGs exclusive recruitment partner.

Digital Marketing Assistant

We have an excellent opportunity for a proactive and flexible team player with outstanding interpersonal skills to join a busy Digital Team. 

Position: Digital Marketing Assistant

Location: Devon/Hybrid

Hours: Full-time, 35 hours per week, 08.30-16.30, Monday-Friday.

Salary: £26,000

Contract: Permanent

Closing Date: Monday 9 March 2026. However, we reserve the right to close this role early if a suitable candidate is found.

About the Role

As Digital Marketing Assistant, you will support the Digital Marketing and wider Digital teams in their day-to-day delivery of the digital marketing strategy across owned, paid and earned channels. You will work closely with the Social Media, Content and Fundraising Coordinators on content generation for digital marketing channels, focusing on appealing to target audiences and current supporters in a positive and engaging way.

Your main duties include:

• Assisting with the generation of content for digital marketing channels.
• Writing and editing social media copy for all departments.
• Creating digital content in its various forms including video and images, using photo and video editing software as required.
• Monitoring incoming social media activity including comments and direct messages.
• Assisting with the delivery of fundraising and commercial activities.
• Helping to research and introduce new and effective digital trends to ensure the charity is using digital marketing channels in the most engaging way.
• Assisting the Digital team in monitoring and reporting on social media activity using analytical tools.

The working pattern for this role will be hybrid working, combining home working with regular onsite attendance. As the role requires regular travel to various Charity locations in remote areas with limited public transport options, access to a car is strongly advised to meet the requirements of the role

About You

You will have experience of creating engaging content for social media channels, social media community management and reporting with:

• An excellent standard of written English and communication skills, including copywriting for different audiences.
• A good base knowledge of digital marketing and fundraising.
• Adept at using photo and video editing software, ideally the Adobe suite.
• Able to multi-task and maintain a high level of accuracy and attention to detail whilst working with a number of conflicting demands and deadlines.
• Strong I.T. skills (proficient in Word, Outlook and Excel).
• Demonstrable customer service skills (including successful experience of dealing with enquiries and complaints from members of the public).
• UK, full valid Driver’s licence.

Benefits include

• Competitive pension.
• Life assurance – 2 x annual salary.
• Healthshield.
• 31 days holiday (including Bank holidays), rising to 34 will each full year of service.
• Wellbeing team.
• Recorded Pilates and Yoga classes.
• Long service awards.
• Healthshield plan
• Free parking.
• Subsidised restaurant and shop.

About the Organisation

Join one of the UK’s largest international animal welfare charities, currently supporting projects in over 35 countries worldwide, working for a world where donkeys and mules live free from suffering and their contribution to humanity is fully valued.

The Charity is a Disability Confident Employer, committed to safeguarding and promoting the welfare of vulnerable people (children and adults) and expects all staff and volunteers to undertake this commitment. Applicants will be subject to safer recruitment processes, including an application for a Disclosure and Barring Service (DBS) check where required for the post.

You may also have experience in areas such as Digital Marketing, Marking, Marketing and Communications, Digital Content, Digital Marketing Officer, Marking Officer, Marketing and Communications Officer, Digital Content, Officer Digital Marketing Assistant, Marking Assistant, Marketing and Communications Assistant, Digital Content Assistant. #INDNFP

Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.

You don’t have to know about Down syndrome. You can learn about Down syndrome, but we need you to know how to nurture the heart of an organisation and its people.

Please see our video on our website for further details from our Chair, James Davis (go to 'meet the team', and 'current vacancies'.

Freelance/self-employed contract for 3 – 4 days per week

Lead the 17-year-old charity into a brighter future

The role demands quality skills and experience in management, governance, building teams and communities, fundraising and finance – in person and online.

Can you simultaneously be creative, a problem solver, ideas person, developmental, positive leader, supporter, confidante, prudent and adventurous?

We are very keen to hear from you. Please send your CV and a 5 min video explaining who you are, why you suit the role and why you want to join us as CEO by Saturday 28 February 2026.

We are seeking a new Chief Executive Officer (CEO) to lead the charity; sustaining and growing our work to enhance and protect the river environment so that people and wildlife can thrive.

About you

The successful candidate will have proven senior leadership skills and strong experience in the environmental conservation sector. They will be able to demonstrate experience and achievement across the core elements of a CEO role: strategic organisational planning, business development, operational delivery, people management and development, communication and management of resources. 

If this sounds like a good fit for you, please consider joining us to lead our work in Rethinking Eden’s Rivers for Good.

About us

Eden Rivers Trust (ERT)  is the Cumbrian conservation charity standing up for Eden’s rivers, enhancing and protecting the river environment so that people and wildlife can thrive. Since 1996, we have created and protected havens for wildlife, ensured that our precious fresh water is clean and safe for everyone, and spread the word about healthy, natural rivers far and wide.

Through the combination of our team’s expertise in working with nature and natural processes, the passion of our volunteers,  and our partnership work, together we are finding better ways to help Eden’s rivers thrive – for wildlife, for people, and for generations to come.

About the role

This role represents an exciting opportunity to build on Eden Rivers Trust’s success and take the Trust forward at a time when rivers and water are high in the public consciousness and firmly on the Government’s agenda. Change is expected across the water sector, and Eden Rivers Trust wants to be part of delivering that change – working positively and practically from the ground up.  

We have opportunities to make a significant impact in tackling many environmental issues around water in the Eden and Cumbria;  promoting the concept of integrated catchment management through delivering our strategic plan and the Eden Catchment Plan, both of which contribute to the Cumbria Local Nature Recovery Strategy,  the Government’s Environment Improvement Plan and Plan for Water. 

We will do this working with a multitude of partners, including our sister Rivers Trusts in Cumbria and across the North West. 

For more information and details of how to apply, please read the Recruitment pack  

Deadline for applications: Midnight, Sunday, 15 March 2026
First interviews for this post will take place either week beginning Monday, 23 March or 30 March 2026 and will be a mixture of online and in-person interviews. 

This exciting role links our 350+ community organisations that receive food from us — known as our Community Food Members (CFMs) — with our thriving and fast-paced food operation. As the Food & Membership Operations Coordinator, you will work across the charity with the Food, Membership and Warehouse Teams, as well as our large and diverse volunteer community, to ensure CFM organisations receive a smooth, reliable and high-quality service each week.

The purpose of this role is to strengthen the connection between food supply, warehouse capacity and member demand. Acting as a key cross-functional coordinator, you will help ensure that surplus food flows efficiently into the organisation and out to the communities who need it. You will support both food-sourcing and membership functions, helping resolve issues quickly, improving communication, maintaining accurate data, and ensuring operational plans are aligned across teams.

Reporting to the Food Manager, with a dotted line to the Membership Manager, this role is central to improving collaboration across the organisation and ensuring FareShare South West delivers a safe, efficient and impactful service to frontline community organisations across the region.

1) Cross-Functional Coordination

• Support daily and weekly communication between Food, Membership and Operations regarding supply and membership demand.
• Maintain awareness of the food pipeline, providing timely updates on incoming supply, changes, restraints, gluts or shortages.
• Assist the Food Manager and Membership Managers with aligning food allocation planning to member needs, operational realities and transport schedules.
• Help coordinate solutions to operational challenges (e.g., quality issues, storage constraints, cancellations, short-dated stock).

2) Food Sourcing Support

• Support the Food Manager with local food sourcing activity, particularly in administration, supplier updates and basic relationship maintenance.
• Be a point of contact for day-to-day supplier communication, ensuring timely responses and accurate information flow.
• Help maintain accurate sourcing records and documentation, including volumes, quality notes and engagement history.
• Support awareness-raising activities about FSSW’s surplus redistribution capability (e.g., events, promotional updates).
• Assist with capturing local supply opportunities and best practice shared through the FareShare Network and escalating them to the Food Manager.
• Help coordinate truck logistics schedules in partnership with Operations ensuring incoming food is aligned with capacity.
• Assist with food safety and compliance tasks related to local sourcing (e.g., documentation updates, supplier follow-up, recall administration) under direction from the Food Manager.

3) Member Support & Service Delivery

• Support member onboarding, offboarding, account updates, queries, complaints and general membership administration.
• Lead on resolving daily member-facing issues, including food quality concerns and product recalls, escalating where appropriate.
• Support food allocation writing, ensuring allocations reflect supply, need and warehouse capacity.
• Maintain accurate and up-to-date member information, including delivery instructions, profiles and seasonal variations.
• Support membership-related campaigns, events and targeted projects (e.g., HAF, bolt-on models, piloted services).
• Communicate supply changes, special offers and gluts/shortages clearly to members in coordination with relevant teams.

4) Data, CRM & Reporting

• Maintain accurate member records in Salesforce and ensure data integrity across systems.
• Support reporting for funders, SLT and internal operational updates, including supply, allocations, member engagement and service metrics.
• Track and summarise recurring issues (e.g., cancellations, quality problems, demand spikes) to support decision-making.
• Contribute to KPI monitoring across both Membership and Food functions.

5) Compliance, Food Safety & Member Standards

• Operate in accordance with the FareShare Food Safety Manual and maintain required training.
• Support documentation for community food member (CFM) compliance, including kitchen checks, food safety standards and follow-up actions.
• Conduct in-person compliance visits with member organisations as required.
• Provide administrative support for product recalls, safety notices and compliance-related communication.

Person Specification
Essential Criteria

• Experience or knowledge working in an operational, coordination or customer/member support role.
• Strong organisational and problem-solving skills, with the ability to prioritise effectively in a fast-paced environment.
• Confidence working with data and digital systems.
• Excellent communication and relationship-building skills, able to coordinate across teams and externally.

Desirable

• Experience in food sourcing, logistics, warehousing or surplus food redistribution, or an understanding of how food supply chains operate.
• Knowledge of food safety, warehouse processes or compliance requirements, or a willingness to develop this expertise.
• Experience using Salesforce, or similar CRM systems, with confidence managing data integrity and reporting.
• Experience working in a charity, community food environment or membership-based service.
• Ability to build strong working relationships across internal teams and with external partners, suppliers or community groups.
• Comfortable representing an organisation externally.
• Experience supporting projects or campaigns, including administration, coordination and communication tasks.
• Attention to detail in compliance-related work.

• Salary: £38,341

• Location: London

• Contract Type: Indefinite

• Hours: Full Time

• Closing Date: 3 March 2026

• First Interview Dates: Week beginning 16 March 2026

About the role

We are hiring in our Grants team which is part of the wider Development Department at ClientEarth. This department is responsible for raising and managing funds to enable the organisation to deliver its mission using the power of the law to bring about systemic change that protects the earth for, and with its inhabitants. As Grants Officer you will work in our Grants Team to manage a portfolio of grants that fund our organisation’s work, with a focus on managing a portfolio of grants from trusts, foundations, and other statutory and institutional funders.

Meet your Manager

In this role, you will be managed by Emma Franklin. Emma is a Grants Manager at ClientEarth, where she oversees a dynamic portfolio of grants related to supporting the Resources, Energy and Mobility system of legal work across Europe and Asia. Emma has worked in grant management and philanthropy roles since 2017 at several major environmental not-for-profits. She’s extremely passionate about climate and environmental issues, and believes deeply in ClientEarth’s mission – using the lasting power of the law to protect our fragile planet. Emma moved to London in May 2024, hailing originally from her hometown of Sydney, Australia.

Main Duties

• Manage a portfolio of grants, ensuring compliance with grant requirements and timelines
• Coordinate key grant management processes including: Go/No-Go, due diligence, funding agreement review, grant kick off and grant management meetings, narrative and financial reporting and renewals. 
• Deliver compelling, impactful and timely proposals and reports, and broker the relationship between programmes and the funder
• Maintain excellent relationships with funders through timely communications in relation to the work they support
• Effectively manage reporting and the grant renewal process from start to completion - including working with multiple teams across ClientEarth’s International offices to ensure input from all relevant stakeholders, to complete proposals and reports in a timely and high-quality manner

See the job description (below) for a full list of duties for this role.

Role requirements

• Experience in a grant or project management role within the non-profit or public sectors (essential)
• Proven track record in drafting successful proposals, delivering timely and accurate reports and managing funder relationships (essential);
• Experience of managing six figure gifts (essential);
• Knowledge of and/or interest in environmental issues (such as climate change, energy, plastics, chemicals, air pollution, and biodiversity issues), policy and law, litigation, courts and/or environmental justice (desirable)

See the job description (below) for a full list of requirements for this role.

Note to candidates: We know that long lists of criteria can be daunting and that some candidates will not apply for a role unless they feel they are 100% qualified. If you feel you meet at least some of the essential criteria, we still encourage you to apply.

Further Information

Have a question about this job? Please visit our Careers site for advice on applying, FAQs, and more.

Flexible working:  We are proud to be a Flexa accredited Employer. Visit our Flexa Employer page for more information on our approach to flexible working. Our flexible working policy allows our people the choice to decide to work from home/another location in the country where their contract of employment is issued for 80% of their month, with the other 20% of their month being office-based  See our Benefits page for more as well as our flexible working FAQ.

ClientEarth values diversity and inclusion and the benefits this brings. We aim to appoint the most suitable candidate at all times and welcome applications from people from all different backgrounds. See our equity, diversity and inclusion journey page for more.

Please note that ClientEarth is only able to employ those who have the pre-existing legal right to work in the UK.

ClientEarth is not a law firm and does not provide legal advice or legal services to third parties.