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Top job
Closing in 7 days
Scleroderma & Raynaud's UK, Blackfriars (Hybrid)
£25,000 per year
Scleroderma & Raynaud’s UK (SRUK) is the only charity dedicated to improving the lives of people affected by Scleroderma and Raynaud’s.
Posted 2 days ago
Top job
Gaddum, Manchester (On-site)
£19,312 per year
Gaddum's Carers Salford Team needs a new administrator to support its carers support team.
Posted 5 days ago

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Closing tomorrow
Freedom from Torture, Finsbury Park (On-site)
Salary: £40,333 per annum. Please note the salary is inclusive of London Weighting.
Posted 3 weeks ago
Royal Marsden Cancer Charity, Chelsea (Hybrid)
£24,000 per year
Posted 4 days ago Quick Apply
Kensington & Chelsea Mind, Multiple Locations (On-site)
£24,432 - £25,419 per year
Kensington & Chelsea Mind is looking to appoint an Administrator
Posted today Quick Apply
British Association of Play Therapists, Remote
£20 per hour
Posted 1 day ago Quick Apply
Coin Street Community Builders Ltd., South Bank (On-site)
£24,500 per year
Posted 2 days ago Quick Apply
Cruse Bereavement Support, Greater London (Hybrid)
FTE £22,701.2 per year (pro rata £13,620.72) plus London Weighting
Posted 2 days ago Quick Apply
Cruse Bereavement Support, Multiple Locations (Hybrid)
FTE £22,701.2 per year (prorated according to hours)
Posted 2 days ago Quick Apply
Freedom from Torture, Finsbury Park (On-site)
£26,713 - £30,987 per annum + generous benefits
Posted 1 day ago
Cruse Bereavement Support, Sutton (Hybrid)
FTE £22,701.2 (pro rata £13,620.72) per year plus London Weighting
Posted 2 days ago Quick Apply
Page 1 of 38
Blackfriars, Greater London (Hybrid)
£25,000 per year
Contract, 6 Months OTE, Full-time
Actively Interviewing
Job description

We exist to improve awareness and understanding of these conditions, to support those affected, and ultimately to find a cure.

We work to deliver activities across four key themes: Empowerment, Awareness, Healthcare and Research. We believe that our work across these areas will bring about real and lasting change for people living with Scleroderma and Raynaud’s.

We are now at a very exciting point in our organization’s journey towards ensuring that no one has to have their life limited by Scleroderma and Raynaud’s. As part of this, we are now looking for a driven individual with strong project and stakeholder relationship skills to help us deliver our support and services offering to our community of people living with Scleroderma and Raynaud’s.

We are looking for an administrator to join us to help deliver key functions across the organisation.

Job Purpose

  • Maintain essential administrative functions and effective enquiry handling/Customer Support.

Key Relationships

Internal: Staff, Line Manager, Senior Management Team, and Trustees.

External: Fundraisers, Members, Volunteers and Supporters.

MAIN DUTIES AND RESPONSIBILITIES

Administrative Support

  • Respond to all customer contacts across phone and email.
  • Support fundraisers, donors and supporters by working closely with the Income Generation Team and sending relevant information when required.
  • Communicate effectively with all customers and provide a high level of customer service across a broad range of supporters.
  • Resolve customer complaints appropriately within guidelines and resolve to a level that encourages loyalty from our supporters.
  • Provide feedback to the relevant departments where issues have been raised in response to customer feedback and escalate outstanding issues to the relevant Manager.

Operations

  • Diligently capture supporter data to build the knowledge base and ensure a 360 profile of supporters is developed and maintained.
  • Process supporter transactions using the CRM system.
  • Assist the Fundraising team as required to ensure donors receive the appropriate thank you messaging.
  • Ensure all donation administration is accurately assigned, ensuring that high standards of financial and donor records are kept, the supporter database is maintained and all activities are conducted in line with the current legislation relating to charitable activities and SRUK policies.
  • Provide general day-to-day administrative support for SRUK office.

Diary management

  • Provide administrative support to the senior management team.
  • Setting team-meeting dates, preparing agendas and record keeping.
  • Diary support to the SMT as needed.

Other Duties

  • To be prepared to be away from home overnight, as the job reasonably demands.
  • To undertake any other works as could be reasonably expected.

We will interviewing suitable candidates quickly.

More about Scleroderma & Raynaud's UK

We are Scleroderma & Raynaud's UK (SRUK), the only UK Charity dedicated to improving the lives of people with Scleroderma and R... Read more

Posted on: 01 July 2022
Closing date: 10 July 2022 at 00:00
Tags: Admin

The client requests no contact from agencies or media sales.