Events manager jobs

About us

Manx National Heritage (MNH) is the trading name of the Manx Museum and National Trust, a charity registered in the Isle of Man and custodian of some of Europe’s most important heritage sites, including the Great Laxey Wheel the world’s largest working water wheel and Castle Rushen, one of the best-preserved medieval castles in Europe. We care for more than 2500 acres of landscape and >1 million items in our Museum collections and archives.

MNH exists to take a lead in protecting, conserving, making accessible and celebrating the Island’s natural, built and cultural heritage for current and future generations whilst contributing to the Island’s prosperity and quality of life.

The Isle of Man has so much to offer its residents; with exceptional employment opportunities, a vibrant cultural scene and stunning landscapes.

About the role

We are seeking an experienced and talented Head of Marketing and Communications to lead a division contributing directly to increasing visitor numbers, expanding stakeholder engagement and driving income generation.

Key responsibilities include:

• Developing and implementing an impactful marketing and communications strategy.
• Progressing the Fundraising Road Map.
• Developing our brand and ensuring effective communication with key target audiences.
• Creating inspiring messages and content that encourage action and support from targeted audiences, broadening corporate, individual, and public engagement.

About you

We are seeking an inclusive, strategic, and proactive leader who can inspire and motivate others to achieve results while achieving personal targets. This is an exciting and rewarding position, offering the successful candidate a unique opportunity to leave a personal legacy for the heritage of our nation.

We are looking for an ambitious senior marketing and communications professional with strategic vision and creative flair to deliver our media and engagement strategy. Building and maintaining strategic relationships and identifying opportunities to increase visitor numbers and improve external impact will be key to securing long-term financial sustainability. Raising the profile, fundraising, engagement, effective PR, and brand strategy are at the heart of this role.

We'd really like you to:

• Have experience leading a marketing, communications, and fundraising team to deliver against ambitious targets and objectives.
• Possess excellent communication skills and have successful experience with a range of online and offline marketing and communication channels.
• Demonstrate an innovative approach and a track record of driving growth and transformation, with a deep understanding of supporter engagement.
• Have relevant leadership experience in successful change management.
• Ideally, have knowledge of and experience in fundraising, gained from within or outside the sector, and be skilful when acting as a public face of the organisation.
• Have a genuine interest in built, natural, and cultural heritage.

Working for Manx National Heritage, you can enjoy:

✔ A competitive salary that increases each 12 months until you reach the salary maximum.

✔ A relocation package of up to £6,500 to relocate you, your family and your things over to the Island

✔ Generous annual leave, 10 Bank Holidays and a set extra day off between Christmas/New Year

✔ Subject to meeting eligibility criteria, the Manx National Heritage offers two exclusive pension arrangements with the Isle of Man Government Unified Scheme 2011 or the Isle of Man Government Defined Contribution (DC) Arrangement.

✔ Access to the Learning, Education and Development training facility, which is exclusively for Manx National Heritage employees, to keep on top of your continuous professional development.

✔ Free access to the Isle of Man Government Staff Welfare Service which offers professional counselling, emotional support and sign-posting on a wide range of issues.

✔ Ability to apply for an unpaid career break after 3 years’ service.

✔ Access to a Cycle to Work scheme after your first year of employment.

The Movements Trust is a start up charity operating in the UK and elsewhere. Our mission is to increase the funding that reaches social movements working on a Just Transition. 

We're seeking someone who is enthusiastic, committed to movement building and campaigning, great at details and systems, and overall an effective team player in a remote setting.

Our new Movement Officer will - 

- Be the first point of contact for movement enquiries, monitoring our inbox and responding to queries

- Support movements, campaigners and activists make applications to the Trust for our sponsorship service or grants programmes,

- Work with the Team and our Board of Trustees to ensure movements are screened and on-boarded

- Work with the Team to ensure we develop excellent services for movements, as well as helping to develop more events and support for movement building, improve our communications, fundraising and overall management so that we can continue to grow! 

KEY SKILLS

Essential

• Good administrative skills, preferably within a charity setting 

• Experience of managing finances eg record keeping, processing and budgeting

• Understanding and/or experience of community organizing, activism, campaigning and/or movement building

• Good communications skills - able to meet movements and explain our services to them, and to bring movements together to share experiences

• Understanding and commitment to the objectives of the Trust eg Charitable standards, a ‘Just Transition’ and social movements 

Desirable

• Fundraising - either applying for grants, or grant distribution 

• Using social media and digital tools

• Communication and awareness raising techniques

We’re Anthony Nolan. We’re here to uncover the answers inside us. Answers for people with blood cancer and blood disorders. Answers that will not only improve lives today but save them tomorrow.

By uniting people and science, we’re growing our world-leading stem cell register, so everyone who needs a transplant, can find their lifesaving match. We’re currently giving four people a day another chance to live.

Driven by patients, backed by stem cell donors, and powered by science, we won’t stop until we’ve unlocked the cures, treatments and transplants that will transform the future for more patients. And together, we can reach the remarkable day where every patient who needs us can not only survive, but thrive.

If you're inspired by this vision, and feel you have the skills and experience we need to help achieve it, we'd love you to join our lifesaving team.

We are looking for a Senior Individual Giving Officer (Retention) to join our Fundraising team.

This vacancy may close before the advertised close date dependent on the number of applications, so if the role is of interest please be sure to apply at your nearest convenience.

Title: Senior Individual Giving Officer (Retention)

Salary: £33,000 - £35,500 per annum

Contract: Permanent

Hours: 35 per week (standard Anthony Nolan working hours)

Location: Hybrid, with head office in Hampstead, London (2 days per week on-site inclusive of day's attending fundraising events)

Job Summary

This role will create and deliver supporter-centric and insight-driven retention campaigns to maximise the loyalty and income from our base of 30,000 individual giving supporters. Reporting to the Individual Giving Manager, you will develop and assess a range of supporter journeys and asks to best retain supporters across regular giving, raffle, lottery, cash giving and legacy - through digital, telemarketing and direct mail channels.

This is an exciting opportunity to help shape and grow the supporter retention and engagement programme within an agreed annual budget and calendar. The successful candidate will be an experienced direct marketing and digital project manager and collaborative team player. If you have excellent creative, analysis and project management skills across a range of channels with a detailed understanding of supporter engagement for mass audiences, we would love to hear from you.

What’s in it for you?

• A competitive salary
• 27 days annual leave, pension scheme, childcare vouchers, access to counselling via a 24-hour Employee Assistance Programme
• A stimulating work environment full of opportunities to learn and develop
• Life Assurance of four times annual salary
• Travel season ticket loan, Cycle to work Scheme
• And more! (further details on our Life at Anthony Nolan page)

Please check out the full job description attached to this advert, or hyperlinked at the bottom of the advert on our careers page. You can also read more about what to expect on the Our recruitment process page.

Release your remarkable, join our team and give someone another chance to live.

Anthony Nolan is a Disability Confident Committed and Living Wage accredited employer. 

All applicants must be able to demonstrate the right to work in the UK.

Hybrid working, with some travels across West Mercia as required.

Key Responsibilities

• To work directly with service users to provide support, deliver action plans, and conduct follow-ups. This could be conducting initial assessments to determine the service user’s needs, providing tailored housing advice/support to service users transitioning from prison or serving a community sentence, or working with young people on various programmes.
• To liaise with partner organisations/agencies, as required, on service delivery.
• Where necessary (for example, when working with young people), challenge inappropriate behaviour in a fair and equitable manner while motivating them to change.
• To maintain caseload efficiently, and to maintain accurate case records and documentations on relevant systems.
• To maintain accurate service user records, ensuring compliance with confidentiality and data protection regulations.
• To attend staff meetings and training events as required.
• To adhere to safeguarding processes, manage safeguarding concerns and risk factors.

Essential Person Specification

• High level of numeracy and literacy (preferably GCSE standard or above).
• Good communication, interpersonal, advocacy, and collaboration skills.
• Respectful of cultural differences; commitment to equal opportunities and anti-oppressive practice.
• Competency in IT applications, databases, systems, SharePoint, Microsoft 365, Microsoft Teams, and Microsoft Office applications.
• Ability to manage own caseload.
• Mature, reliable, resilient, energetic, patient, and consistent in approach. 

Why Work for YSS? 

• Annual leave of 27 days, excluding bank holidays
• Christmas Eve and New Years Day as Company holidays 
• Pension Scheme
• Employee Health & Wellbeing plan
• Occupational sick pay
• Flexible working / hybrid working
• Monthly supervision for support / personal development
• Robust induction and training programme with an organisational commitment to ongoing training and personal development.

Notes​

• Our organisation follows Safer Recruitment principles and guidelines for all posts where contact with children and/or adults at risk is possible – this includes a full application process, interviewing candidates, taking up and verifying two satisfactory references (one of which must be from your last employer), verifying qualifications, identity checks, an enhanced (Disclosure and Barring Service) DBS check and HMPPS prison vetting.
• You must have the right to live and work in the UK to be considered for this role.

Salary: £34,300 - £37,300
Contract: Full-time, Permanent
Location: London – Hybrid, one day per week in office
Closing Date: 16^th May
Benefits: 28 days annual leave bank holidays with the option to purchase/sell additional leave after one year of service.

Are you a creative project manager looking for an opportunity to step into a brand new role and take ownership over some sector leading virtual events? Excellent – We’re working with the incredible team at Prostate Cancer UK as they look for a Senior Virtual Products Executive to join their growing team.

As Senior Virtual Products Executive, you will be leading the development of and delivery of mass fundraising products and taking ownership of their performance & budgets – working innovatively to maximise income and enhance participant engagement. You will work across teams to create and implement robust marketing and recruitment plans and ensure the delivery of first class supporter journeys, as well as making data led decisions to optimise overall product performance.

This is a very exciting opportunity for someone with proven experience in fundraising, marketing or product management, to step into a brand new role and to work innovatively and support the delivery of sector-leading events.

To be a successful Senior Virtual Products Executive, you will need:

• Experience in project management and managing multiple projects with conflicting deadlines
• Experience managing external suppliers and agencies
• Experience developing digital marketing plans for fundraising products
   

If you would like to have an informal discussion, please give Jake a call, otherwise, we look forward to seeing your application. 

Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable roles. We take a relationship-led approach to recruitment, working ethically, supporting people to find their perfect role within the not-for-profit sector. 

We are passionate about improving equality across the sector, you can read more about our commitment to diversity here. 

If enough applications are received the charity reserve the right to end the application period sooner. 

 

Do you want to work with a leading advocacy charity organisation supporting those in need?

Do you have experience of working or volunteering in welfare, support or health and social care and are looking for a new challenge?

Are you keen to make a difference to people who want to be heard?

Then come and join us here at VoiceAbility.

We are looking for Advocates to join our team in the Inverclyde area. We are seeking applicants who have transferable skills, a willingness to learn and a desire to help those in need of support.

About us

VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations.

We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most.  For more information on what Advocacy is and the services offered then please visit our website.

About the role

This is an exciting opportunity for Advocates to join and shape this service covering Inverclyde.  Your role will require you to travel to locations such as clients’ homes and within community settings across the area to meet with clients and professionals. You will be home based for administration; therefore, access to your own transportation and a suitable home internet connection is essential. 

About you

Desirably you will have some experience of working in advocacy, or providing welfare, supporting, or caring for Adults who have support needs, ideally for those with a variety of communication needs, mental ill health, physical health issues, or barriers to accessing support.

You should have worked or volunteered in health, social care, welfare, support services, education or young person’s services, or advice and guidance. 

How will you make a difference?

You will be responsible for ensuring the individual’s wishes, feelings, beliefs, needs, and values are met to create positive outcomes for the people you support.

You will support people to speak up for themselves and grow in confidence, equip them to understand and exercise their rights and options, and will assist them in the decision-making process relating to their care, treatment, and support.

You will work resourcefully and collaboratively with the individuals you support.  You’ll be creative in your approach to empower our clients by ensuring you meaningfully explain people’s options and rights to them.  You’ll support individuals to fully participate in decisions affecting them and will make sure they have their voices heard. 

Benefits 

28 days annual leave plus bank holidays (pro-rata for part-time colleagues) rising to 30 days upon 5 years’ service 

5% employer pension & minimum 3% employee contribution 

Salary sacrifices pension scheme 

Separate Life Assurance Cover (equivalent of two times your annual salary) 

Staff discount scheme including retail discounts, entertainment, holidays, gym membership etc 

24/7 Employee Assistance programme 

Access to remote counselling service 

Paid Disability Leave 

Paid compassionate Leave 

Home Working Allowance  

  Support with continuous professional development 

Access to Clifton Strengths Coaching for development  

Personal Development Plans 

  How are staff supported to work remotely? 

VoiceAbility has a small number of offices. Employees including Team Leaders are homebased for Administration and meetings will be held online as well as in person in the relevant community. 

When you need to travel for work, expenses will be paid (mileage or public transport costs).  

VoiceAbility offers the usual regular manager one to ones, Staff forums and communities of practice depending on role. Team meetings with a mix of virtual and in person approach. 

Equality and Diversity

VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential.

VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. If you need to apply in a different way, please contact HR for further options.

How to apply

To apply for this role please sign up for a recruitment account by visiting our webpage.  Follow the instructions to create your account, upload your CV, and complete our short application form. 

Important Dates:

Closing date for applications; Midnight on 22 June 2025, however, VoiceAbility reserve the right to withdraw this vacancy before this date.

Don’t forget to read the person specification so you can tell us about yourself and how your skills, abilities and experiences match the criteria outlined in the person specification.

Hint: you can use work, personal and/or voluntary experiences, and examples to tell us why you should be our next Advocate.

Want to know more about VoiceAbility and the role?

Please visit our website. 

We look forward to hearing from you.

The Woodland Trust is looking for a Corporate Fundraising Executive who will be the first point of contact for businesses looking to support our work-whether through donations, sponsorship, or wider partnerships. 

The Role: 

• Qualify and manage leads, directing businesses to suitable giving options and triaging complex opportunities to relevant team members.
• You’ll play a crucial role in inspiring and converting initial interest into meaningful, long-term relationships that benefit both the organisation and our corporate supporters.
• Maintain accurate records of all interactions and progress using our CRM system, and report monthly KPIs to the Corporate Partnerships Manager.
• Manage a portfolio of non-complex corporate partnerships, ensuring obligations are met and relationships nurtured.
• Collaborate with internal teams, including Marketing, Supporter Services, and Fundraising, to deliver effective communications and support.
• Contribute to team fundraising targets by converting enquiries into income and delivering value-aligned corporate relationships.
• This is an 12-month fixed term contract to cover maternity leave.
• This role includes a mix of working from home, at our main office in Grantham, Lincolnshire and travel to site visits and events.

The Candidate: 

• Experience of working in fundraising/third sector or in a targeted communications environment
• Excellent relationship development and stakeholder engagement skills
• Must be confident and comfortable communicating through formal and informal methods to engage and inspire a range of audiences and individuals
• Experience of managing own workload across a portfolio
• IT literate, specifically experience of Microsoft office and database management
• Ability to travel as required to meetings, site visits and events within the region and the UK, with some overnight stays.
• Full clean UK driving licence
• You have an enthusiasm for the environment and share our core values-Grow Together, Explore, Focus and Make it Count.

Benefits & Wellbeing: Joining our team means you'll be a big part of tackling environmental and climate issues. We take good care of our staff, offering support and training opportunities. We also offer:

• Enhanced Employer Pension
• Life Assurance
• Flexible & Hybrid Working Options
• Generous Annual Leave
• Enhanced Parental Pay
• Employee Assistance Programme

About Us: The Woodland Trust is the UK's leading woodland conservation charity and is dedicated to creating a world where trees and woods thrive for both people and nature. Our mission involves engaging and inspiring individuals to contribute toward tackling the nature and climate crisis through the protection, restoration, and creation of essential woodland habitats.

Commitment to Diversity & Inclusion: To achieve our vision of a world where woods and trees thrive for people and nature, we need to better reflect society and the communities we work in. All people, no matter their background, identity, ability, or circumstance, should benefit from trees. 
People of colour and disabled people are currently under-represented across the environment and conservation sector. If you identify as a person of colour and/or disabled, we particularly encourage you to apply.
Please contact us to discuss any additional support or adjustments you may need to complete your application. 

Application Advice: For fairness we keep our candidates’ personal details hidden from the hiring managers. We do not ask for your CV at application stage.
Make sure that you answer the Application Questions to show your relevant skills and passion for the role.
Even if you don't meet every requirement of the role, we would encourage you to apply.

Apply Now: If you're ready to make a difference and grow with us, send in your application today. We might close the job opening early if we get a lot of applications, so it's a good idea to apply soon. If we do close the advert early, and you have an application in process, we will email you prior to closing to give you time to complete.

Interviews will be held via Microsoft Teams on Friday 27th and Monday 30th June 2025. The proposed start date for the contract is Monday 21st July 2025 (notice periods allowing).

At the Alliance for a Cavity-Free Future (ACFF) we are dedicated to helping the billions of people worldwide suffering from untreated caries. This suffering disproportionately affects people from disadvantaged population groups and costs the global economy an estimated $245 billion USD.

We work for better oral health for all through a number of interconnected programmes including advocating at global conferences and meetings, local groundwork throughout 28 volunteer Chapters, designing and recommending better oral health policies for national governments through our Policy Labs and more.

We are looking for a freelance Director of Operations and Finance to work for an average of 4 days a week for a total of 180 days a year. They will be part of the senior leadership team alongside the Chief Strategy and Advocacy Officer and the Chair of the Board of Trustees.

Key Responsibilities

Leadership and Strategy

● Deliver our Operations and Finance KPIs as outlined in the Charity’s strategy; as well as being jointly responsible for the successful implementation of the full strategy.

● Lead and shape the Operations department, making sure it’s fit for purpose and maximising resources.

● Work collaboratively with senior management to maximise the success of the charity.

● Work closely and liaise regularly with the Chief Strategy & Advocacy Officer

● Work closely with the Chair of Trustees to ensure sound charity governance and compliance with HMRC and OSCR regulations.

● Ensure sound risk management strategies are in place.

● Manage the finance and operations input to grant bids and negotiation meetings.

● Liaise with external solicitors for advice to the Board.

● Project and logistics management, e.g for events and meetings

Finance

● Set and manage the charity’s annual budgets, supporting senior management in the process

● Report regularly on the charity’s finances, tracking the charity’s income, expenditure and reserves, and liaising with the Board of Trustees.

● Oversee the Charity’s bookkeeping and payroll; input journals as needed and closely monitor cashflow.

● Manage the end of year accounts and audit process, liaising with the external accountants.

Operations, IT and Data

● Manage the office and future office needs

● Manage the technology and data strategy, keeping staff tech secure and up to date, and acting as key liaison with third parties

● Be responsible for upholding our data privacy obligations. Work in partnership with senior management and charity lawyers to ensure GDPR obligations are followed, data security and use of data for internal and external reporting

● Oversee the efficient usage of our database, systems and key platforms (including Xero, Wordpress, Microsoft Office Suite) ensuring we are collecting and analysing relevant data in line with our goals to grow income and impact, ensuring proportionate resourcing and training

● Leadership of ad hoc Operations as required.

People Management

● If needed, oversee the recruitment of new staff, coordinating the process managing the staff journey including inductions, staff surveys, annual reviews, and exits.

● Oversee the communication with and distribution of work with freelancer and contractor staff.

● Maintain our policies and staff handbook, researching and writing/updating policies as required.

About you

Essential Criteria

● Must have a comprehensive knowledge of relevant systems, processes, policies, and procedures involved in the effective management of not-for-profit organisations.

● Demonstrable experience of financial management including, but not limited to, budget creation and reprofiling, forecasting, financial strategy, payments and invoicing, reconciling cashbook and bank accounts, VAT submission, and working with accountants on annual accounts.

● Requires possession of, or ability to quickly acquire specialist or professional knowledge of dental caries, and engagement in appropriate professional activities to keep knowledge base and skills up to date and develop them further.

● Ability to communicate effectively with a global stakeholder base.

● Ability to influence the strategic direction of the organisation and collaborating on the development and implementation of global impact strategy.

● Able to decide own pattern of work, manage own workload and resources.

● Requires the ability to use own judgement, creativity and initiative to resolve complex problems (for which an immediate solution might not be clear).

● Able to take both collaborative and independent decisions that have implications on their own work and that of others and have global, complex and long-lasting impact.

● Ability to advise others on recommended actions, including the creation of guidance documents and training procedures as well as introduction of new policies.

● Able to act independently in order to adapt the service offered based on research and investigation of the needs and requirements of stakeholders

Desirable Criteria

● Have an understanding of international development and sensitivity for ensuring appropriate and effective relationships are built across cultural and geographic barriers.

● Experience running communications campaigns using social media.

● Experience with Xero finance management software.

● Experience with Microsoft 365, especially Excel, PowerPoint and Word.

Applications

Please apply by submitting a CV (no more than two A4 pages) and Supporting Statement (no more than two A4 pages) addressing your suitability against the Essential and Desirable Criteria.

The Head of Media is responsible for the Spokesperson Network and helping people in NEON’s networks make the most of media opportunities. They lead on strategy, developing high-level media contacts and managing staff associated with the programme. 

You will be someone who knows how to land stories and spokespeople in the media, capitalising on media and movement moments to push the conversation in a progressive direction. You’ll have a track record of jumping on opportunities, training spokespeople to deal with hostile interviews and staying calm under pressure. You will be a reflective manager, able to establish a strategically aligned, motivated and committed team. You will have a strong  understanding of the media landscape - including how it interacts with social media. 

On a day to day basis you will manage a team which books spokespeople into broadcast media every day of the week. You’ll pitch and draft comment pieces, build new contacts across progressive spaces and have high level meetings with producers and journalists. 

This project is part of a wider Communications Hub in which you’ll play an active role helping to develop the overall strategy and direction of the project.

The Ancient Tree Forum (ATF) is seeking a motivated and organised Technical and Engagement Officer to join our small, friendly and flexible team. This is an exciting opportunity to contribute to a charity dedicated to safeguarding the UK’s ancient and veteran trees, along with their wildlife, heritage and cultural values. 

This role is vital to achieving our strategic outcomes by providing expert technical advice, supporting and collaborating with the Technical Advisory Panel to develop authoritative guidance and publications. You will act as a key contact for public and stakeholder enquiries and contribute technical expertise to ATF’s communications across our website, newsletter, social media and press activity. 

You will engage with sector networks, collaborate with partners and support strategic messaging. This role will help strengthen the charity’s visibility and impact in ancient and veteran tree conservation and protection. 

Supporter Experience Assistant

Location: Rotherham

Salary: £23,875 per annum

Rotherham Hospice is a charity dedicated to the people of Rotherham, offering specialist palliative and end of life care to their community since 1996.

The Role

The Supporter Experience Assistant is the first point of contact for supporters and administration tasks. Offering a high level of support, guidance, stewardship to supporters whilst implementing the operational delivery of all departmental transactional requirements related to the delivery of their fundraising and retail activities.

This is a pivotal role in ensuring supporter care and administrative excellence is achieved and maintained in an accurate and timely manner and that all queries are responded to quickly and consistently. Working collaboratively with colleagues from various departments including the finance team the Supporter Experience Assistant will undertake a team proactive approach to all aspects of delivery and immediately identify any potential risks and issues which will jeopardise supporter care and administrative excellence.

Key Responsibilities:

• Act as a main point of contact in relation to supporter queries and administration tasks, reacting to all incoming queries in a positive and proactive manner.
• Assess supporter needs and offer help and support to minimising the need for multiple point of contact.
• Accurate and timely recording of donations and donor details on their supporter database.
• Be proactive in offering alternative ways to support the charity.
• Providing advice and support to member of the public trying to support the Hospice including problem solving with digital platforms, booking events, processing donations, booking collections/deliveries etc.
• Be proactive in growing supporter engagement, income generation and ensuring add on fundraising methods are captured i.e. gift aid, consents etc.
• Ensure regular provision of accurate income generation records in a timely manner on areas including but not limited to: Stock, Shops, Community, Corporate, Trusts & Foundations, Events, Individual Giving and Lottery.
• Effectively manage all data inputting, administrative and supporter care tasks within the department including maintaining accurate records of donor details and donations made, both digitally and paper based to ensure consistency and accuracy in a timely manner.
• Promote the services of the department at all appropriate opportunity.
• Assist with the management of all databases/CRM systems to enable accurate reporting measures to be undertaken.
• Maintain files and documents, archiving duplication and unnecessary files, where appropriate.
• Undertake regular file audits.
• Respond to all administrative queries and requests in a timely manner.
• Assist with the management of the department email inbox responding to contact requests and distributing the workload to relevant team members.
• Undertake any additional activities elsewhere in the charity as required and within your capability.
• Report any concerns or possible improvements to the relevant Head of Department.
• Support and attend the Hospice events and appeals.

Skills and Qualifications

• At least 2 years’ experience in a customer service environment
• Previous experience in fundraising
• IT literate
• Strong understanding of fundraising principles and techniques
• Excellent communication and interpersonal skills, with the ability to engage and inspire donors through written and verbal communication
• Experience working with CRM systems.

Benefits

• Holidays: A work-life balance is important for everyone, which is why they offer all employees 30 days annual leave per year (plus bank holidays), plus an additional day’s leave in every 5th year.
• A supportive & comfortable working environment: Their Hospice is a calm and compassionate place to work, full of inspiring people who support one another.
• Hassle-free parking at no cost: No one is more than a couple of minutes’ walk from the Hospice.
• Great meals & drinks: Because their culinary team prepares food for patients 24/7, they cook for them too. Buy a lovely lunch with 50% off without even leaving the building.
• Reassurance: Whilst the here and now is important, they all think about the future. They offer employees a 6% pension after probation and a Life Assurance scheme which will pay 4x your annual salary should you die whilst working in their service.
• Training & development: Every employee will be supported with their training and development needs and will be regularly supported by their line manager.
• Competitive Pay Enhancements: Join their team and benefit from a 25% pay enhancement for evening and weekend shifts, plus double pay for bank holidays.

To Apply

If you feel you are a suitable candidate and would like to work for this reputable organisation, please do not hesitate to apply.

We have an exciting vacancy for a Media and Partnership Officer to join our communications and engagement team. Though a small but growing team, we seek to have a big impact, reaching out to the one million people who live in the diocese to share our vision.

This role is new to the Diocese and one which will seek to grow our reach through:

• Building productive relationships with senior communications contacts in the media, ensuring our voice and message is heard.
• Engaging with others in the faith, charity and corporate sectors who want to work with us.

It’s an opportunity to forge new and exciting relationships that extend our reach in innovative ways.

To do this, you’ll need to:

• Be motivated by people and by making a difference.
• Be a strong team player.
• Work closely with members of our fundraising team, clergy, and volunteers who work on the ground in our communities.

You are likely to have:

• Several years of experience in a media, charity or public sector role.
• Experience developing and managing relationships with a wide cross section of stakeholders.

If this is you, we would really like to meet you.

Who we are 
Off the Record Bath & North East Somerset (OTR) is a mental health and wellbeing charity that gives local young people a safe space to be heard and be themselves.  We provide a range of free services for young people, including counselling, listening support, youth participation, advocacy, support for care leavers and a LGBTQ+ focused service. 

It’s an exciting time to join the LGBTQ+ team, with your skills and experience you will be leading and shaping the service to ensure its growth and sustainability as a prominent provider of LGBTQ+ youth support in Bath and Nort East Somerset (BANES). 

Equity, diversity, and inclusion are at the heart of what we value as an organisation. OTR is committed to equal employment opportunities regardless of race, age, religion, sex, sexual orientation, disability or any other status protected by law. 

Purpose of the role 

As the LGBTQ+ Service Lead you will manage the services we provide to support the wellbeing, confidence, and connectivity of LGBTQ+ youth across BANES. 

Along with managing a small team you will plan, deliver, and facilitate our renowned weekly Space youth group (ages 13-21) and monthly Space to Be youth group (ages 8-13), 1:2:1 listening support, and schools work. 

Our goal is to empower LGBTQ+ young people and provide a space where they are free from judgement, but also to spread awareness of the issues the LGBTQ+ community faces and how partners, parents, and the wider community can support them. 

This role will play a key part in shaping the future of the LGBTQ+ services through exploring funding opportunities and other income-generating avenues to ensure the continued growth and impact of the services.

Your attributes 

We are looking for someone who understands the needs of, and has experience of, working with LGBTQ+ young people from a variety of backgrounds. You will use your creativity to engage young people in our work and support them to thrive.

You will enjoy seeking opportunities, creating partnerships, and working with the community, while using your empathic management skills to support the growth of our team of LGBTQ+ staff and volunteers.

Your enthusiasm and personality are as important to us as your experience to date. If you can’t tick off every point in the job description below but feel you have the right transferable skills to succeed in the post, please do still apply.

This new role, partially funded by the National Lottery Reaching Communities Fund, builds upon the work of the previous Partnerships and Engagement Officer role with an expanded focus on reaching people from multiply marginalised communities.

The main focus of this role will be to increase engagement with our flagship service, the Wizzybug Loan Scheme, expanding the reach of the scheme and ensuring that all children who could benefit from early years powered mobility are aware of the loan scheme and how to apply. Following a gap analysis of existing service users in 2024, this role will seek to create new partnerships and inclusive marketing and communications that will help us reach families with whom we are not currently engaging. 

This is a fantastic opportunity to join our dynamic team at an exciting time of growth across our charity, and to make a meaningful difference through our work supporting disabled people to live with greater independence.

You will be driven by achieving excellence in your work, living and breathing the Designability behaviours every day; Reflective, Tenacious, Collaborative, Curious and Honest.

Essential Criteria for the role

· Commensurate experience in an applicable role.

· Relevant experience in community engagement, partnership working and building networks

· Experienced networker able to identify new prospects and establish relationships with a focus on long term support

· Experience of recruiting and managing volunteers

· Experience of partnership and stakeholder management

· Experience of working with or delivering services for multiply marginalised communities

· Experience of booking and managing stands at exhibitions and events

All applicants must be willing to undergo safeguarding checks, including checks with the Disclosure and Barring Service and employment references. 

All applicants must have a legal right to work in the United Kingdom without the need for visa sponsorship - Designability is not able to provide visa sponsorship.

Benefits that come with working for Designability

Looking after its employees is important to Designability – supporting everyone to be happy and healthy means that we live our values of being creative, practical and inclusive and in turn meet our mission to enable disabled people to live with greater independence. We offer a range of employee benefits, including flexible working, a generous annual leave allowance and substantial employer contribution pension scheme.

Designability is a Real Living Wage and Disability Confident Employer. We are committed to recruiting the best person for the job, based solely on their ability and individual merit as measured against the criteria for individual roles; through a process that is fair, open, consistent and free from bias and discrimination.

All applicants will receive consideration for employment without regard to race, colour, national origin, religion, sexual orientation, gender, gender identity, age, disability status or length of time spent unemployed. As a Disability Confident Employer, we are committed to making reasonable adjustments.

‘Offer an Interview’ Scheme:

Designability welcomes applications from disabled applicants and is committed to offering an interview to disabled applicants who meet the essential criteria for the role, as set out in the job description.  If you wish your application to be considered under the ‘Offer an interview’ scheme’, please indicate this in your covering letter.

To apply:

Please submit your CV and a covering letter (detailing how your skills and experience meet the essential criteria detailed above and in the Job Description.

We are happy to provide information about this role in alternative formats where possible and receive applications in alternative formats.

Recruitment Timeline

1. Applications open: Tuesday 3rd June 2025

2. Applications close: Tuesday 1st July at midnight, however we will close the vacancy if we have received sufficient applications, so please apply at your earliest convenience.

3. Interviews will be held in early July at our offices in Bath at a mutually convenient time.