Project officer jobs

THE ROLE

Job Title: Head of CRM

Reports To: Chief Executive

Location: Remote and hybrid working (occasional travel to SportsAid Head Office)

Salary: £60,000 per annum FTE; pro-rated to £36,000 per annum for 3 days/week

Contract: Permanent; part-time

Hours of work: Part-time position, approx. 21 working hours a week (3 days per week), some evening work may be required from time to time, reasonable flexible work options are available.

CONTEXT & PURPOSE OF ROLE

SportsAid is currently implementing Salesforce Nonprofit Cloud as our new organisation-wide CRM platform to strengthen engagement with athletes and their parents/care-givers, supporters and funders, partners, alumni, volunteers and other key stakeholders.  The Head of CRM will provide strategic and operational leadership for the charity’s CRM function.  

Initially the focus of the role will be to realise the value of the implementation, including adoption, embedding ways of working and processes across teams, improving data quality, refining reporting, ensuring good system governance and optimising organisation-wide usage. 

Longer term, the role will develop and lead a CRM roadmap, identifying priorities and enhancements for future development and planning the strategic evolution of our new CRM ecosystem and long-term sustainability of our Salesforce Nonprofit Cloud platform.

You will lead organisational change, embed best practice CRM processes, ensure high-quality data governance and maximise the value of CRM insights to support fundraising, programme delivery, marketing, partnerships and impact reporting.

BACKGROUND

Founded in 1976, SportsAid is a national charity that provides recognition and financial help to emerging young talented sports people – the next generation of British sporting heroes and heroines – often at a crucial time in their personal and sporting development. 

SportsAid’s Mission is to champion and support the next generation of athletes to fulfil their potential in sport and life.

We put athletes first.  We champion fairness and inclusion.  We work together.  We are ambitious and accountable. 

We bring together partners, supporters and alumni to provide financial help, trusted guidance and belief – particularly at the moments when staying in sport becomes hardest.  For decades, we have been side by side with Britain’s greatest emerging sporting talent, from Mo Farah to Jessica Ennis-Hill to Ade Adepitan, Paula Radcliffe and so many others to give them vital support before they became Olympian and Paralympian stars. 

SportsAid manages and delivers several programmes of support including SportsAid Athlete Awards, the Talented Athlete Support Scheme (TASS), the Diploma in Sporting Excellence (DiSE) and Backing The Best.

KEY RESPONSIBILITIES

 CRM Strategy & Leadership

• Champion CRM adoption across all function areas.
• Serve as the internal subject matter expert on CRM best practice.
• Lead continuous improvement and optimisation of the platform.
• Develop and deliver a multi-year CRM roadmap aligned to organisational strategy.
• Act as Product Owner for Salesforce Nonprofit Cloud.

 Salesforce Nonprofit Cloud Implementation & Optimisation

• Lead final configuration, rollout and optimisation of:

• • Constituent management
  • Fundraising and donation management
  • Grants management
  • Beneficiary engagement
  • Programme and impact tracking

• Configure and manage:

• • Custom objects, fields, page layouts, record types
  • Validation rules and automation
  • Reports and dashboards
  • Permission sets and role hierarchy

• Oversee integrations (eg website forms, email marketing platforms, finance systems, payment gateways).
• Manage sandbox environments, release cycles and change control.
• Liaise with external Salesforce implementation partners where required.

 Data Governance & Compliance

• Develop and enforce data governance policies and procedures.
• Ensure compliance with:

• • UK GDPR
  • Fundraising Regulator guidance
  • Charity Commission reporting requirements

• Maintain data integrity, security and role-based access controls.
• Implement duplicate management, data cleansing and quality assurance processes.
• Develop data retention and archival policies.

 Reporting, Insight & Impact Measurement

• Develop organisation-wide reporting frameworks.
• Build dashboards to support:

• • Fundraising performance
  • Beneficiary progression
  • Partner engagement
  • Impact reporting

• Ensure reliable KPI tracking aligned to Board reporting requirements.
• Support data-driven decision making at SMT and Board level.

 User Adoption & Training

• Develop and deliver a CRM training strategy for all staff.
• Create user guides, process documentation and onboarding materials.
• Provide ongoing support and troubleshooting.
• Establish and support CRM ‘champions’ (super-users) across function teams.
• Monitor adoption metrics and address any resistance to change.

 Supplier & Stakeholder Management

• Manage relationships with Salesforce partners and third-party vendors.
• Oversee licence management and budget control.
• Contribute to digital transformation projects across the charity.

ESSENTIAL SKILLS & EXPERIENCE

 Experience

• Substantial experience of a similar role within a UK charity (essential).
• Experience with:

• • Marketing Cloud Account Engagement (Pardot)
  • Experience Cloud
  • Payment integrations (eg Stripe, FinDock)
  • Grants management workflows

• Experience managing small CRM or data teams.
• Understanding of impact measurement frameworks in sport or social change.

Salesforce & Technical Expertise

• Significant experience administering Salesforce Nonprofit Cloud (or NPSP).
• Salesforce Administrator certification (ADM-201); ideally Salesforce Advanced Administrator certification.
• Strong understanding of:

• • Data model architecture
  • Schema design and object relationships
  • Flow automation (Salesforce Flow)
  • Validation rules and approval processes
  • Reports and dashboard development

• Familiarity with managing integrations using APIs, middleware or tools such as:

• • REST/SOAP APIs, Zapier or similar
  • Marketing automation integrations

• Experience in implementing and managing Salesforce Applications.
• Experience managing CRM data migrations.
• Understanding of role hierarchy, profiles and permission sets.

 CRM Leadership Experience (ideally involving Salesforce)

• Proven experience leading CRM implementation or major system transformation.
• Experience developing CRM strategies in a UK charity, membership or sport organisation.
• Experience driving organisational adoption and behavioural change.
• Demonstrable success improving CRM data quality and insight capability.

 Data & Governance

• Strong understanding of:

• • UK GDPR and data protection principles
  • Data governance frameworks
  • Information security best practice

• Experience implementing data quality monitoring processes.

Project & Change Management

• Experience managing system rollouts and phased releases.
• Familiarity with Agile or iterative delivery approaches.
• Strong stakeholder engagement skills across technical and non-technical audiences.
• Ability to translate operational needs into technical CRM solutions.

 Communication & Leadership

• Excellent written and verbal communication skills.
• Ability to influence senior leaders and Board members.
• Strong facilitation and training capability.
• Collaborative, solutions-focused and pragmatic approach.

 Personal Attributes

• Strategic thinker with strong operational delivery capability.
• Highly organised with attention to detail.
• Comfortable working in a growing and evolving organisation; happy to be ‘hands on’.
• Passionate about the power of sport to change lives.
• Committed to inclusion, diversity and safeguarding principles.

WHAT WE OFFER

• The opportunity to lead SportsAid’s digital transformation to ensure the charity is enabled to make a lasting impact on the lives of young athletes and their families.

• A collaborative, supportive working environment where your ideas and contributions are valued.

• Professional development opportunities to enhance your skills and grow within the role.

• Flexible working: reasonable flexible, remote and hybrid working options are available.

• Salary: a FTE salary of £60,000 per annum; pro-rated to £36,000 for 3 days/week.

• Pension: SportsAid makes a contribution of 3%, and the employee makes a minimum contribution of 5%.

• Healthcare: membership of the SportsAid private health insurance scheme is available for the employee with premiums paid by SportsAid.

• Cycle to Work Scheme: available to all staff. 

• Death in Service Benefit: inclusion in company scheme. 

• Season ticket loan: an interest free loan is available to all staff.

• Holidays: 25 days per year, plus Bank Holidays, increasing by 1 day for each year of service, up to 30 days (pro-rated for part-time roles). 

APPLICATION PROCESS

Please apply with your CV and a one page cover note on how you meet the essential criteria – the application deadline is by 5pm on Friday 17th April 2026.

On receipt of your application, you will be sent a confidential equal opportunities form, which all applicants will be asked to complete.  Shortlisted applicants will be notified by Wednesday 22nd April 2026 to have a preliminary online conversation with the recruiting panel (including the Chief Executive and the database implementation consultant).

Interviews will be held in person on Thursday 30th April 2026 at the SportsAid office in London.

SportsAid recognises that certain sections of the community have been affected by structural inequities and may be denied the opportunity to participate equally and fully in sport at all levels. SportsAid as an organisation believes our role is to remove the barriers that our most under-served, at risk and minoritised groups of young people experience when trying to access sport and physical activities.

SportsAid therefore positively welcomes, and seeks to achieve, diversity in our workforce and that all job applicants, volunteers and employees receive equal and fair treatment. We positively encourage applications from all candidates regardless of age, race, ethnicity, gender, disability, marriage and civil partnership status, gender identity, background, religion, faith, sexual orientation, maternity status, pregnancy, belief or nationality.

NOTES:

The SportsAid office is in London, but this role can be based remotely.

As the role may involve indirect, online contact with young people, the appointee will be required to undergo an enhanced DBS check in relation to the post.  

We’re growing our Criminal Justice Services and bringing in a range of roles that really matter. This work is about supporting people in the secure estate who have experienced trauma and sexual harm, and making sure support is actually accessible, not just in theory, but in practice.

Our Outspoken service delivers trauma therapy to residents across the secure estate, particularly those who have experienced ACEs or sexual harm. It’s a space focused on safety, trust, and meaningful therapeutic work.

Our Outspoken Pathfinder role is often the first point of connection. They support people in accessing the right help, whether that’s through assessments, regular check-ins, lower-intensity support, or helping them find the right pathway.

Why Join Us?

• a competitive salary.
• annual leave package with incremental rises plus bank holidays.
• company sick pay.
• Birthday annual leave.
• monthly clinical supervision.
• pension contribution.
• and a range of discount and benefit programmes.

Performance Strategy and Insight Director

Contract type: Permanent, Full time, 35 Hours per week

Location: London, UK

Hybrid Working: A minimum of 40% (2 days) of working time is spent face to face, either in London office, or as a result of external engagement or travel for WaterAid. WaterAid is located at Canary Wharf, London and this will be your location and contract base. In order to apply for this post, you must be able to demonstrate your eligibility to work in the UK.

Salary: £81,510 per year with excellent benefits

*We offer competitive, market-aligned starting salaries. While most roles are offered at the advertised starting salary, we may adjust this in exceptional cases depending on a candidate’s experience, skills, and potential.

Change starts with water. Change starts with you.

Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that – for everyone, everywhere. Join us, and your energy will help unlock people’s potential and create a fairer future.

About WaterAid

We’re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen.

About the role

The Performance, Strategy and Insight Director plays a critical role in the strategic operation of the Communications and Fundraising Directorate, by driving data and insight led decision making, strategic direction setting, and smooth operational delivery ensuring we are working effectively and efficiently to drive greatest impact.

The role will ensure data and insight is put at the heart of our work, by leading strong and effective CRM and data analytics functions, and that teams across the directorate are supported with clear directorate wide plans and strategy.

To be successful, you will need:

Passionate about ending poverty and want to be a part of making it happen, with commitment to WaterAid’s mission and values, and a working style that reflects these;

Alignment with WaterAid’s values and a commitment to driving Diversity, Equality and Inclusion

Experience of working within or with Senior Leadership Teams and influencing at an Executive Leadership level

Extensive experience of working in CRM systems (and the associated data pipelines and third-party integrations), data, insight, strategy and planning - successfully leading high calibre teams focussed on providing strategic direction and driving performance

Experience managing technology providers and delivery partners, including setting direction, overseeing performance and value for money, and shaping effective long-term supplier relationships.

Proven experience of being accountable for data quality and ensuring high standards are maintained and represented within wider organisational data governance.

Although not essential, we’d prefer you to have:

Experience working in international development nonprofit organisations, with insight into the external landscape, sector trends and the challenges faced by global INGOs

View the full job description here

Closing date: Applications close 12 PM UK time on 13th April. Interviews are expected to take place week commencing 20th April.

*Shortlisting and interviews will be scheduled on a rolling basis, and the role may close earlier if a suitable candidate is found. We therefore encourage you to apply at an early stage.

How to apply: Click Apply to answer the pre-screening questions, upload your CV and Cover Letter.

Can I use Artificial Intelligence (AI) technology in my application?

At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.

Pre‑employment screening

To apply for this role, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to local law and WaterAid’s Safer Recruitment policy. All UK based roles require a basic Disclosure and Barring Service (DBS) check.

Our benefits

UK Benefits:

• 36 days’ holiday (including 8 Bank Holidays)
• Option to buy an extra 5 days’ annual leave
• Employer pension contribution up to 10 %
• Flexible and hybrid working arrangements
• Season ticket loan
• Free annual eye tests
• ‘Give as you Earn’ charitable giving scheme
• Enhanced parental leave (maternity, adoption/surrogacy, shared parental and paternity)
• Sabbaticals
• One paid volunteer day each year

As part of our annual leave policy, all employees receive three additional days of annual leave on top of their standard allocation of 25 days. These days are designated to cover the period when our UK office closes between Christmas and New Year, allowing all UK Water Aiders to take a well-deserved break.

These days are automatically scheduled and cannot be changed or moved. Annual leave is accrued based on your start date. If sufficient leave has not been accrued by the time of the closure, the 3 days will be taken as unpaid leave or pro-rated, depending on your circumstances.

Our Global Commitment:

Our people promise

We will work with passion and focus to make sure everyone everywhere has clean water, decent toilets and good hygiene. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to be a place where people feel safe and able to contribute their voice and truly live our values.

Equal Opportunities

We welcome applications from people of all backgrounds, beliefs, customs, traditions, ways of life and status. This includes, but is not limited to, race, ethnicity, caste, colour, gender, language, religion, political or other opinion, national or social origin, property, birth, disability status, neurodiversity, age, marital and family status, sexual orientation and gender identity, health status, place of residence, economic and social situation.

Safeguarding

We are committed to protecting everyone we come into contact with. We have a zero- tolerance approach to abuse of power, privilege or trust across our global work, and to any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. All offers of employment are subject to satisfactory references and appropriate screening checks (which can include counterterrorism, safeguarding and criminal records checks).

Together, we’ll change the world through water.

Join us and be part of the change!

As Community Connector you will play a vital role in fostering meaningful relationships between Raw Material and its diverse local communities, and stakeholders across the education, arts, youth work, community, and social and healthcare sectors. 

Working as part of the Programmes Team (and closely with other Raw Material staff) you will develop, coordinate and participate in the delivery of Raw Material’s CEP, building awareness of the charity’s creative and wellbeing programmes, facilities and broader services (e.g. workspaces).

You will develop creative ideas, partnership opportunities and produce and organise activities, events and initiatives that amplify Raw Material’s mission, and boost our reach, increase participation and engagement in our services, and enhance the accessibility, relevance and impact of our work, particularly amongst marginalised communities.

You will champion the use of music and creativity as tools to support wellbeing, personal development and social inclusion; communicate the benefits and value of Raw Material’s programmes and services; and create inclusive pathways for underrepresented and marginalised communities with lived experience to access Raw Material opportunities.

We are looking for a training and conference lead who will design and implement our training and
conference programmes. You will work with community organisations to understand their legal
needs and tailor the training to give advisers the tools they need to help their communities. You will
work with lawyers and legal advisers to develop resources and training that are practical, holistic and
comprehensive and delivered through a range of online and in person methods.
You will be passionate and enthusiastic about access to justice with a training and development
background. You will lead on the development of a new range of resources for the wider access to
justice community with a focus on housing issues. You will also work closely with other staff to reimagine
and represent existing content in new ways. As LAG is at the heart of the social justice
lawyering community, the successful candidate will work closely with our partner organisations

Introduction

the3million is the largest grassroots organisation for EU citizens* in the UK, formed after the 2016 referendum to protect the rights of people who have made the UK their home. 

Our work ranges from organising EU citizens’ communities and informing people about their rights, to holding the Government to account on the implementation of the Withdrawal Agreement and advocating for social justice.

We are looking for an experienced, values-driven and thoughtful Communications Manager to help shape and strengthen the3million’s public voice. The role focuses on sharing our work as widely and effectively as possible, through social media, supporter communications and news media. You will act as a spokesperson for the3million, write and develop communications materials, and help grow our supporters and donors base through lived-experience focused communications.

The ideal candidate is a passionate communicator, motivated by social justice and passionate about amplifying the voices of EU citizens and other migrant communities. You are as comfortable shaping strategy as you are delivering high-quality content, and you are committed to challenging injustice and influencing decision-makers.

Key responsibilities

1. Communications strategy & leadership 

• Lead the development, delivery and evaluation of the communications strategy of the3million, working closely with the3million’s CEO, Head of Policy and Advocacy and Organising team to deliver timely strategic communications support
• Growing and safeguarding the3million’s brand identity, integrity and strategic positioning across all our external channels, networks and audiences
• Develop new initiatives to expand and improve the reach and engagement of the3million’s communications
• Regularly reviewing the effectiveness of campaigns and responding to opportunities that arise
• Use analytics tools to evaluate performance and inform strategic decisions
• Support the3million’s sustainability through effective fundraising messages and campaigns
• Maintain positive and productive relationships with partner organisations, working on shared campaigns and promoting strategic collaborations, opportunities for engagement and projects

2. Content and digital communications 

• Build the3million’s public messages, using the most effective frames to communicate complex issues clearly to targeted audiences, with lived experience underpinning these messages
• Take overall responsibility for developing the3million’s website content, creating written and visual content
• Oversee and manage the3million’s online presence, engaging with relevant online platforms
• Produce regular newsletters, with clear and effective calls to action 
• Develop effective fundraising content to disseminate to supporters 
• Manage the3million’s social media channels, leading on creating engaging social media content (written and visual), developing and expanding the3million’s social media presence using relevant up to date digital tools 
• Support EU citizens in having their stories heard, sourcing and writing compelling stories, ensuring safeguarding and consent policies are followed

3. Media relations 

• Monitor media outlets for issues related to our campaigns, respond to developments in an appropriate and timely fashion
• Write and disseminate press releases, opinion pieces and articles
• Manage press enquiries, liaising with journalists and other media contacts
• Proactively pitch, develop and maintain relationships with relevant media stakeholders, developing our contacts list
• Support people with lived experience in working with journalists to have their stories heard
• Develop key messaging and briefings for staff and spokespeople to ensure consistency across communications, as needed
• Lead on crisis communications and rapid response messaging in reaction to political or media developments 

4. Campaign communications & messaging 

• Work closely with the policy and advocacy team to translate complex issues into compelling narratives 
• Work with the Community Organising team to ensure lived-experience led storytelling is embedded in the community organising strategy
• Support with the development of published materials (in print and online) such as leaflets and reports. Lead on the visual design of published materials
• Support people with lived experience (including community leaders) to be effective spokespeople for the3million, delivering relevant communications training and support their leadership development (working closely with the Organising team)

5. General: 

• Maintain relationships with relevant funders of the3million’s communications activities, providing regular reports and updates 
• Represent the views of the3million at events, conferences and in the media
• Provide assistance in other areas of the3million’s work as and when deemed necessary by the CEO

Person specifications

Knowledge and experience: 

• Demonstrable experience (minimum 2 years) in managing communications for a charity or an NGO in the UK
• Strong understanding of the UK media landscape, including experience securing media coverage and managing press relationships 
• Experience managing digital communications channels (website, email, social media) and growing engagement 
• Experience supporting or working alongside people with lived experience in communications, storytelling or campaigns 
• Experience using data and analytics to evaluate communications performance and inform strategy

Skills:

• Excellent writing, editing and storytelling skills, with the ability to adapt tone for different audiences and channels 
• Ability to identify and quickly respond to external opportunities and risks, including fast-moving political or media developments 
• Strong media relation skills, including pitching stories and handling press enquiries 
• Digital communications skills, including social media management, email campaigns (eg using Mailchimp or Action Network) and website content management 
• Strong organisational skills, with the ability to manage multiple priorities and deadlines
• Ability to develop clear, compelling messaging and narratives grounded in lived experience
• Confidence in supporting and briefing spokespeople, including people with lived experience
• Good design and visual content skills (including using Canva for content production)

Personal attributes:

• Passionate about EU citizens’ rights and committed to supporting and advancing the rights of all migrants, irrespective of nationality, immigration status, or other matters
• Strong understanding of power, inequity and intersectionality
• Ability to work independently, managing competing priorities and thrive in a fast-paced environment
• A positive, proactive and solutions-oriented attitude, able to take initiative
• Willingness to occasionally travel across the UK

Desirable: 

• Experience with campaigning or political communications 
• Knowledge and experience in fundraising communications (donor messaging, appeals)
• Knowledge of migrants rights or the EU Settlement Scheme
• Experience delivering media or communications training 

Before you apply

One of the3million’s core values is equity - we are people led, we value diversity and are enriched by differences. We strive to listen to, engage with and represent the broadest range of people. 

We recognise our team is not currently representative of communities that experience racism and that our own ways of working may replicate wider societal oppression and injustices. We are actively working towards becoming an anti-oppressive organisation, including taking steps to create a more inclusive recruitment process.

You may not have worked in an organisation whose focus is campaigning for migrants’ rights. Or you may have experience in a grassroots setting which is not formalised. Please still consider applying as many other settings offer transferable skills.

If you are from a background that is underrepresented in the migration sector - for example you are from a community that experiences racism, or you have lived experience of migration, or you are a disabled person, or you did not go to University or had free school meals as a child - we strongly encourage you to apply.

We believe our work will be stronger with greater diversity. the3million welcomes the whole person to work, and we understand that each of us brings our experiences, our backgrounds and our own unique lens to what we do.

About applying 

Apply by submitting an up to date CV and cover letter through CharityJobs, detailing your motivations for applying for this post and how your skills, knowledge and experience fit the person specifications of the role. Please note we will not be reviewing applications which do not include a detailed cover letter.

Working conditions 

Position: Full time 
Duration: one year contract, with possibility of extension, subject to funding 
Salary: £35,000
Location: Remote, UK. Home working. Occasional travel required - within the UK (all travel expenses covered)
Benefits: 28 days holiday + bank holidays, contributory pension scheme, flexible working patterns.
Reporting to: CEO

Closing date: 21st April 2026. Please note we are reviewing applications on an ongoing basis and this vacancy may be closed early if we find a suitable candidate.

Hours: Full-time

Pay: Up to £42,440 GBP gross per annual (dependent on experience)

Duration: Permanent

Location: Manchester, UK (hybrid working available), with an expectation of up to 80% international travel/deployment as required by UK-Med. (Open to candidates based in the UK or internationally, with a preference for UK-based candidates due to operational considerations)

Can you ensure strong financial control and accountability while supporting life-saving operations across a global organisation?

UK-Med is a frontline medical aid charity. Born of the NHS, we’ve been working for over 30 years towards a world where everyone has the healthcare they need when crises or disasters hit.

As UK-Med continues to grow and expand its global humanitarian response, we are strengthening our financial delivery in the field to ensure it remains robust, compliant, and responsive in complex and fast-paced environments. In this context, the Roving Finance Manager will play a pivotal role in leading financial management across our emergency responses through direct deployment.

You will take responsibility for the day-to-day financial management of international deployments, ensuring strong financial control, accurate reporting, and compliance with donor and organisational requirements in-country. Acting as the lead finance focal point within responses, you will work closely with Team Leads and field teams to support decision-making and ensure resources are managed effectively in high-pressure environments.

Alongside operational financial management, you will ensure that financial processes, systems, and controls are implemented and maintained in-country, strengthening compliance and accountability across responses. You will support field teams through training and guidance, ensuring that financial procedures are understood and consistently applied in challenging contexts.

This role will work closely with the Head of Finance (International), Operations, HR, and programme teams, acting as the key link between HQ and field finance. When not on deployment, you will contribute to supporting ongoing responses and strengthening financial processes across UK-Med’s international operations.

This is an exciting opportunity for an experienced finance professional who thrives in dynamic environments, is comfortable working hands-on in the field, and is motivated by supporting life-saving humanitarian operations. Your work will play a key role in ensuring UK-Med’s financial integrity and accountability where it matters most — on the ground.

We offer a competitive salary and benefits, a collaborative environment, and the opportunity to make a meaningful difference through humanitarian work. UK-Med is an ambitious and expanding organisation, and this role offers a unique opportunity to contribute directly to the delivery of critical healthcare in crisis settings.

How to apply

We strongly recommend that you read the Candidate Information Pack – Roving Finance Manager - April 2026 before applying for this role.

To apply, please submit a current CV and a supporting letter (2 pages) through our online jobs portal.

Response to the following question:

• A detailed explanation of your suitability for this post with specific reference to the essential criteria in the person specification

Please apply as soon as possible and no later than Friday 24th April 2026.

This is a rolling recruitment process; applications will be reviewed as they are received, and interviews may be conducted prior to the closing date. Candidates are therefore encouraged to apply early.

UK-Med is committed to safeguarding of our personnel and beneficiaries and has a zero-tolerance approach to sexual exploitation and abuse. We conduct thorough vetting before any appointment is confirmed.

UK-Med is committed to the principles of diversity, equality, and inclusion. We strive to provide an inclusive and supportive environment where employees feel respected and supported to be able to fulfil their potential.

Do you want to support people with mental health issues in a moment of crisis? Are you calm, non-judgemental and able to work effectively with people experiencing distress?

If you can embody our values of Hope, Courage, Togetherness, and Responsiveness, and want to help others build resilience and manage their wellbeing, we’d love to hear from you.

Service Manager – Nightlight Crisis Services
Reference: 346
Salary: £41,000 - £42,000 per annum
Hours: Full time, 37.5 hours per week (Flexibility of outside of 9-5 required) 
Contract: Permanent
Working base: Watford Wellbeing Centre or Hemel Crisis House – can be negotiated
Reports to: Director of Crisis, Counselling and Children & Young People

About the Nightlight Crisis Service

Hertfordshire Mind Network (HMN) has been delivering Nightlight, part of Hertfordshire’s crisis alternatives pathway, for the last 8 years. We are proud to provide urgent support, crisis intervention and emotional support to people experiencing a mental health crisis in Hertfordshire as an alternative to statutory pathways. We provide support to adults across Hertfordshire 7 days a week, 365 days a year through our Helpline, Crisis Cafes and 24/7 Crisis House.

We aim to provide a safe space for people in crisis to talk and feel supported, be listened to without judgement, access relevant support with problem solving and facilitate access to external services when necessary.

As a senior member of our diverse team, you will work closely with service users in crisis by using a person-centred approach to ensure that each individual is supported with dignity and respect. By honouring the individual experience of each service user, we are able to respect their autonomy as well as encourage and facilitate positive steps towards management of crisis and recovery.

About the Role

As a member of the HMN Senior Management Team (SMT) and the Service Manager for our Crisis provision across Hertfordshire (Nightlight), you will be leading the total provision of our 24/7 365 week Crisis House, Daylight, Helpline and Crisis Cafés. You will also oversee our A&E Liaison Project, supporting staff operating in A&E to divert individuals into community crisis provision.

You will ensure the provision is safe, effective and person centered; be accountable for achieving KPI’s, data reporting to Commissioners and the wider SMT & CEO, and develop the service using evidence based data, strategic thought & planning.

The objectives of HMN’s Nightlight Crisis provision is:

• To improve the mental and emotional wellbeing of people experiencing a mental health crisis in Hertfordshire.
• To provide 24/7 365 support for individuals experiencing a mental health crisis.
• To increase early access to help for people experiencing a mental health crisis in Hertfordshire, by providing a clear and effective pathway to other services provided by HMN and other third sector and statutory providers.
• To remain a source of independent support for all service users.
• To provide an alternative pathway to people in distress and crisis to support better outcomes and reduce the demand on statutory crisis services and emergency services.

We offer:

• Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays)
• An additional day of leave each year for your birthday following completion of probation period.
• Ongoing training relevant to your role.
• An Employee Assistance Programme.
• Health cover (after 6 months employment) – compensation payment for Optical, Dental, Chiropody and Therapy Treatments.

Being able to drive and having access to your own vehicle is essential for this role.

Closing date for receipt of applications is Sunday 19th April 2026.
Interviews to be held on Tuesday 28th April 2026 at our Watford Wellbeing Centre
N.B. Please quote reference number 346 when completing your application for this role.

Interested? 

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position. 

We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.

Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. Our inclusive approach recognises the unique skills, knowledge, and perspectives that lived experience brings to our team.

No agencies please.

If this sounds like you, then our four-month (7th September to 18th December 2026), salaried Grant Fundraising Traineeship might be the perfect opportunity for you.

Chell Perkins is looking for four individuals with excellent writing skills who want to learn how to fundraise from grantmakers. 

Our industry-leading paid traineeship (monthly equivalent of a £24,792 annual salary) will see you writing grant applications for multiple charities and gaining a recognised certificate with education credits towards CFRE to kickstart your fundraising career. There are up to four vacancies at Chell Perkins, and at the end of the course trainees will be eligible to apply for a permanent position.

“This programme has been an amazing opportunity to work with so many different clients, and constantly learn new skills on the job. I have learned so much.” Junior Fundraiser, 2022

This immersive programme is home-based with quality training and plenty of support from other experienced fundraisers.

“The hands-on training opportunities that come with a role at Chell Perkins are invaluable for anyone who is looking to get into fundraising. I don't think you could find a more immersive and rewarding experience in the charity sector anywhere else!” Junior Fundraiser, 2022

Why Chell Perkins?

At the end of our Grant Fundraising Traineeship, you will be a confident and capable fundraiser. But there’s much more to the scheme than that. The Chell Perkins team are a great bunch of people to work with. We really care about our partner charities and YOUR future. Our supportive and empowering work culture will enable you to realise your own potential.

“This programme is truly unique and rewarding. I recommend it to anyone thinking of beginning a fundraising career.” Junior Fundraiser, 2020

Client mix

Candidates should be aware that at present, 70% of our partner charities come from a Christian background (churches or Christian charities). While it is not a requirement to be Christian, candidates must be happy to write for a faith-based audience.

Applications

This role is home-based; however, you may occasionally be required to work from client sites across the UK.

For more details about this opportunity, contact us and request a copy of the Job Description & Person Specification document.

Interviews will be held in the week commencing 4th May 2026 for positions starting on 7th September 2026.

If our Grant Fundraising Traineeship sounds like it could be a perfect fit for you, why not apply? We look forward to hearing from you!

To apply for this role, please complete our job application and email it to us with a recent CV and a covering letter. In your covering letter, we are looking for:

• Evidence of strong written communication skills
• Passion for the third sector, and in particular fundraising
• Ability to write persuasively
• Evidence that you have carefully researched the role and our organisation.

Click 'how to apply' below for the email address to send your application to, and for more information on the role and person specification.

A note about generative AI use

As an agency we are not against the use of AI to research or help improve the quality of your application. However, we strongly advise against using AI to generate copy for you. Last year, over 40 applications contained sections with identical wording, due to the use of generative AI. As a result, we could not get to know the applicants from their writing, and subsequently had to reject all of these applications.

BSL version can be found in the attached document

About Deaf Unity
Deaf Unity is a deaf-led charity working to empower deaf people and champion their rights. We support deaf individuals to move successfully from education into employment and beyond.

We have an exciting opportunity for a proactive, creative and highly organised individual to join Deaf Unity at an important stage in our development. This role will lead on the growth of our training offer, helping to increase income while supporting our wider charitable aims.

About the role

This is a varied role where you will take the lead on coordinating, developing and promoting Deaf Unity’s training provision. Our training includes BSL courses, e-learning, and bespoke training for organisations.

You will manage the day-to-day delivery of training while also focusing on growth—building relationships, increasing bookings and expanding our e-learning offer to reach new audiences.

This is a key role in a small, growing charity, where income generated from training directly supports deaf school leavers, jobseekers and professionals. The work you do will have a clear and positive impact.

This role would suit an existing freelancer with experience in the BSL and/or training sector.

What you’ll be doing

Training coordination and delivery

• Managing enquiries from individuals and organisations and converting these into bookings
• Coordinating the delivery of BSL courses, training sessions and bespoke programmes
• Booking trainers, teachers and students, including exam bookings where required
• Acting as the main point of contact for learners, clients and freelance tutors
• Ensuring training is delivered smoothly and to a high standard
• Monitoring quality through feedback and evaluation

Growth and development

• Promoting Deaf Unity’s training offer and increasing sales across all courses
• Building relationships with organisations to secure bespoke training opportunities
• Expanding and developing our e-learning offer to reach wider audiences
• Designing and standardising training materials to improve quality and consistency
• Identifying new opportunities, audiences and partnerships
• Encouraging repeat business and long-term client relationships

Administration and systems

• Managing bookings, records and communication to ensure smooth delivery
• Handling quotes, invoicing and payment processes
• Maintaining tutor records and ensuring compliance requirements are met

Collaboration and improvement

• Working closely with the Services Coordinator to cross-promote training and service
• Monitoring income and contributing to sustainable pricing
• Continuously improving training based on feedback

About you

We are looking for someone who is organised, proactive and confident building relationships. You will be comfortable balancing delivery with growth and working independently.

You will:

• Have experience developing or coordinating training
• Be confident in outreach, sales and building partnerships
• Have strong organisational and administrative skills
• Be able to manage multiple priorities and take initiative
• Share our commitment to accessibility, inclusion and deaf empowerment

Knowledge of the deaf community and training or BSL provision is highly valued.

Essential:

• Strong organisational and multitasking skills with attention to detail
• Experience in business outreach and building partnerships
• Excellent communication and interpersonal skills
• Ability to work independently with strong self-motivation
• Proven experience promoting services and meeting targets
• Willingness to learn BSL if not already qualified (training provided)

Desirable:

• BSL Level 2 or above
• Experience delivering training or lesson planning
• Knowledge of the deaf community and accessibility best practice
• Experience using CRM systems and administrative tools
• Experience with Canva or e-learning platforms

Inclusion and accessibility

As a deaf-led organisation, we strongly encourage applications from deaf people. Lived experience is valued and welcomed.

We are committed to ensuring our recruitment process and working environment are fully accessible. This includes:

• Offering interviews in BSL
• Accepting applications in BSL video

Why join us

• Flexible freelance role with potential to grow in hours
• Opportunity to shape and develop services in a growing charity
• Work that directly impacts deaf people’s access to education, employment and support
• Collaborative, values-driven team environment

How to apply

-Please read the Job Description in full before applying

-Please submit your CV and a short supporting statement outlining your experience and interest in the role.

-We welcome applications in written or BSL video format.

We are currently looking for a Head of Culture, Learning & Inclusion to join our People & Culture team on a full time, permanent contract.

The Head of Culture, Learning & Inclusion leads on the ongoing development and delivery of Southbank Centre’s strategies on Workforce Equality, Diversity & Inclusion; Learning & Talent Development, Culture Development,  Internal Communications and Colleague Engagement. Driving measurable change through the delivery of these strategies, building colleague skills, capabilities and engagement and developing SC’s employer brand as a welcoming, values-led and inclusive place to work. 

Please download the attached Job Description for a full overview of this role's responsibilities.
If you are viewing on a job board, please navigate to our vacancies webpage to find the original advert.

The annual salary stated is based on the Full-Time Equivalent (40 hours per week). If the job is part-time, the weekly hours will be stated within the advert.

The deadline for applications is 23:59 on the closing date for the job posting.

Please note, applications sent via Email or 3rd party agencies will not be considered.

Need reasonable adjustments? Please contact us so we can help make the application process accessible to you. Be sure to include the job you are applying for and your full name.

We welcome applications from all backgrounds. By attracting people with diverse attitudes, opinions and beliefs we can continue to look at the world with fresh eyes and find new ways of doing things. The Southbank Centre is a warm and welcoming place to work, with great aspirations and ambitions to create great and accessible work for all. We pride ourselves in building a supportive environment to enable the development of our colleagues.

Key Responsibilities

• The Head of Culture, Learning & Inclusion leads on the ongoing development and delivery of Southbank Centre’s strategies on Workforce Equality, Diversity & Inclusion; Learning & Talent Development, Culture Development, Internal Communications and Colleague Engagement.
• Managing a small specialist team as part of the larger People and Culture team, driving measurable change through the delivery of these strategies, building colleague skills, capabilities and engagement and developing SC’s employer brand as a welcoming, values-led and inclusive place to work. 
• The role partners with and builds trusted relationships with stakeholders, at all levels, from across SC and beyond. 
• The role leads on the roll out of innovative internal programmes which support addressing systemic inequalities and ensure all SC colleagues work in a culture where everyone feels valued, has opportunities to develop and reaches their potential.

Skills & Experience

• Experience of designing and delivering Equality, Diversity & Inclusion policies, programmes and actions to successful outcomes. 
• An understanding of best practice in terms of learning and development programmes tailored to the needs of a creative arts organisation. 
• A strong track record of nurturing a positive, engaged and purposeful internal culture. Demonstrable strong communication, influencing and networking skills. 
• Ability to manage a small specialist team to ensure everyone reaches their potential and performs their roles effectively.

The Human Resources Business Partner will lead all aspects of HR across ParalympicsGB and oversee the design, coordination, and delivery of learning and development (L&D) for a workforce of approximately 50 employees.

REPORTS TO: Head of Governance, Planning, and Risk

TYPE OF CONTRACT: 12-Month Fixed Term

SALARY BAND: £54,000 - £60,000 (Pro Rata) dependent on professional qualifications and experience

HOURS OF WORK: Part-Time, 22.5 hours per week (0.6 FTE). Fixed Working Days – Tuesday, Wednesday, Thursday.

LOCATION: London (Hybrid arrangements available in line with organisational policy).

This role is central to ensuring that ParalympicsGB maintains a positive, high performing culture, underpinned by effective people management, robust HR processes, and meaningful development opportunities for all staff.

Working three days per week (0.6 FTE), the postholder will act as the organisation’s primary HR contact, providing expert guidance to Directors, Heads of Department and Managers, and ensuring compliance with current UK employment legislation and best practice, supported by continuous professional development.

KEY RESPONSIBILITIES:

Human Resources Management

· Serve as the first point of contact for all HR matters across the organisation, providing expert advice and support to managers on: employee relations, performance, conduct, absence, wellbeing, family-friendly accommodations (e.g. flexible working requests).

· Manage HR casework as it arises, ensuring timely, fair and legally compliant resolution.

· Ensure compliance with employment law, safeguarding requirements and internal governance standards; appropriately maintaining and updating HR policies, procedures, and employee records.

· Oversee recruitment and onboarding processes, ensuring a positive and inclusive candidate experience.

· Support organisational initiatives related to inclusion, diversity, equality and accessibility.

· Support organisational change as required, ensuring effective communication and engagement throughout.

· Proactively maintain awareness of legislative changes and HR best practice through continuous professional development, sharing implications and recommendations with leadership.

· Line Management of the Recruitment and Corporate Services Officer.

Reward and Job Evaluation

· Understand, evaluate and advise on benefits and reward packages, ensuring they remain competitive, equitable and aligned to organisational values.

· Contribute to job evaluation processes and develop/update job descriptions in line with market expectations and internal consistency.

Performance Framework Administration

· Lead the administration and continuous improvement of ParalympicsGB’s performance management framework.

· Ensure Directors, Heads of Department and Managers conduct regular performance conversations with their teams.

· Provide guidance and training to managers on effective performance management, including standards and tools for high-quality objective setting, mid-year check-ins and year-end reviews.

· Monitor and assure the quality of objectives and performance review conversations, ensuring fairness, consistency and alignment to organisational goals.

· Collect and analyse performance data to identify trends and improvement opportunities.

· Report performance insights and recommendations to senior leadership and inform succession and L&D priorities.

Learning and Development

· Oversee delivery of an annual learning and development programme for all staff in partnership with senior leadership and the Corporate Services team.

· Ensure every employee has an up-to-date individual learning and development plan.

· Identify organisational training needs and coordinate workshops, training sessions, and development opportunities; sourcing appropriate internal or external solutions as needed, supported by the Corporate Services team.

· Evaluate the impact of L&D initiatives and recommend improvements.

People, Culture and Organisational Development

· Contribute to initiatives that strengthen organisational culture, staff engagement and wellbeing.

· Support workforce planning and organisational development projects.

· Promote ParalympicsGB’s values and commitment to a positive, inclusive working environment.

PERSON SPECIFICATION:

Knowledge, Skills, and Experience

Essential

· A recognised HR qualification (e.g., CIPD Level 5 or above).

· Significant experience in a similar HR Business Partner or HR Business Partner/L&D combined role.

· Strong knowledge of UK employment law and HR best practice.

· Experience managing employee relations cases with confidence and professionalism.

· Demonstrated ability to design and deliver learning and development programmes.

· Experience administering a performance framework and supporting managers to set high-quality objectives and conduct effective reviews.

Desirable

· Experience working in a charity, sport, or high performance environment.

· Knowledge of safeguarding and wellbeing frameworks.

· Experience supporting organisational culture or change initiatives.

· Expertise in inclusion, diversity, equality and accessibility strategies (policy, training and measurement).

· Experience designing and implementing quality assurance processes for performance management.

· Experience with reward and benefits evaluation, market benchmarking and job evaluation methodologies.

Behavioural Competencies and Qualities

· Excellent interpersonal, communication and influencing skills.

· Strong organisational skills and attention to detail.

· Ability to work independently and manage competing priorities.

· Ability to operate with absolute discretion on confidential matters, with an understanding of when to escalate issues as appropriate

· Committed, enthusiastic and motivated

· Willingness and desire to entertain new ideas and seize opportunities

· Willingness to accept and encourage constructive challenges

· A willingness to do what is needed to get the job done

This job description is not to be regarded as exclusive or exhaustive. It is intended as an outline indication of the areas of activity and may be amended from time to time in the light of the changing needs of the organisation through appropriate processes of consultation and the mutual agreement of both parties.

VALUES

ParalympicsGB is an organisation with a unique role and key responsibilities within the UK high performance system. Delivery of our ambitions very much relies on both working in partnership with others, and by focusing on our two strategic priorities: taking the best prepared team to each summer and winter Games and inspiring social change.

As an organisation we are committed to three values: excellence, respect, and integrity. Every ParalympicsGB member is expected to adhere to: 

Excellence

Everything we do reflects our ambition to be world leading. We care deeply about what we do and bring a flexible, positive, and progressive approach to our interactions with others. Like the athletes that we support, we will always challenge ourselves and others to do better. 

Respect

Our relationships with each other, our partners and the wider community are based on respect, trust, and a deep-seated belief in diversity, inclusion, and the value of our differences.

Integrity 

We demand the highest standards from ourselves and others, seeking always to do the right thing and to engage with openness and transparency in all that we do. 

The Partnerships and Philanthropy Manager will play a key role in driving income growth through philanthropy and strategic partnerships across Northern Ireland. Reporting to the Northern Ireland Director, with a dotted line to the UK Head of Philanthropy and Partnerships, this role will contribute to the delivery of an ambitious growth strategy. The post-holder will build and steward relationships with major donors, corporate partners, and philanthropic organisations to ensure alignment with national and regional objectives, and will lead the development of high-quality fundraising, cultivation and stewardship events that deepen engagement, grow income and strengthen long-term supporter relationships. They will also lead and support their direct report, ensuring a collaborative, high-performing fundraising team.

About You: 

ESSENTIAL

• Proven experience securing high-value philanthropic gifts from trusts, foundations, major donors, and corporate partners.
• Strong relationship management, donor stewardship, and negotiation skills.
• Strategic and results-oriented approach, with a track record of meeting and exceeding fundraising targets.
• Excellent communication and presentation skills.
• Experience in team management and/or a clear, evidenced track record of driving or contributing to the success of high-performing teams.
• Strong analytical and reporting capabilities.
• Full driving license and access to a car

DESIRABLE

• Knowledge of the philanthropic and corporate funding landscape in Northern Ireland.
• Experience working in the non-profit or charity sector.
• Familiarity with CRM and donor management systems.

To view the full job description, please click on the link below to download the document.

Equality, Diversity, and Inclusion: 

Concern Worldwide encourages all qualified candidates, irrespective of gender, ethnicity and origin, disability, political beliefs, religious beliefs, sexual orientation, or socio-economic status to apply to become a part of the organisation. Concern is against all forms of discrimination and unequal power relations, and is committed to promoting equality. 

About us: 

We are an international humanitarian organisation that strives for a world free from poverty, fear and oppression. We deliver life-saving and life-changing interventions to the world's poorest and most vulnerable people. From rapid emergency response to innovative development programming, we go to the hardest to reach places to make sure that no-one is left behind. With almost 4,500 staff of more than 50 nationalities, Concern operates in 24 of the world’s poorest countries, helping people to achieve major and long-lasting improvements in their lives. 

Benefits
•    25 days’ annual leave, pro-rated for part-time employees.
•    Office closure between Christmas Day and New Year’s Day
•    Flexible hours and hybrid working
•    Annual leave purchase scheme
•    Enhanced parental leave pay
•    Stakeholder pension
•    Season ticket loan
•    Cycle scheme
•    Life assurance
•    Access to Employee Assistance Programme (EAP)

Details of our benefits could be found on our website.

Job Location: Belfast (Hybrid)

Concern UK operates a flexible hybrid working policy, which can be a mix of home and office working. However, due to the nature of this role, the post‑holder may be required to attend the Belfast office more frequently and travel to meet corporate partners, donors, and attend networking or external events.

Our Belfast office is located in an historic building in a lively area, close to the Ulster University Belfast campus, cafés, restaurants, shops, and excellent transport links. The building is full of character, blending historic charm with modern, flexible workspaces designed for collaboration and creativity.

Candidates must be legally entitled to work in the UK at the time of application.

Belfast: £46,140 to £51,267, based on full time hours (35 hours per week)

New employees will normally start at the minimum of the pay band, with scope for progression over time.

The successful post holder will be required to complete a criminal records self-declaration form and a Basic AccessNI check. 

Having a criminal record will not necessarily debar you from working with Concern Worldwide. This will depend on the nature of the position, together with the circumstances and background of your offences. 

Hearing Dogs for Deaf People – High Value Events Team Manager
Location:Hybrid working with some travel to Hearing Dogs offices in either Buckinghamshire or East Yorkshire.
Salary: £55,000 per annum.
Contract: Permanent, full-time hours. 

Hearing Dogs for Deaf People, whose mission is build confidence, companionship and connection for people with hearing loss, is seeking a High Value Events Team Manager to lead the development and delivery of inclusive, inspiring and impactful high-value event experiences that deepen relationships and generate transformational philanthropic support for the charity.

Hearing Dogs for Deaf People has been creating life-changing partnerships between hearing dogs and deaf recipients since 1982. As well as acting as an ear to their partners and alerting them to sounds, the charity’s clever and expertly trained dogs help deaf people to live life with confidence and independence, whilst providing love and emotional support.

Following on from a strategic review, the charity is now building a new Income Generation Directorate, to enable them to transform many more lives across the UK. This role will be critical to help Hearing Dogs reach their goals to significantly grow and diversify income.

With a strong focus on values-led, relationship-based fundraising, this role will provide strategic leadership to the charity’s new High Value Events function, bringing a consistent, high-quality approach to engagement, cultivation, fundraising and stewardship events. The post-holder will ensure that events are inclusive, mission-focused and deliver strong return on investment, building long-term commitment among principal and major donors, trusts and foundations, corporate partners and senior volunteers.

The ideal candidate will be a strong leader with a background in planning and delivering high-value fundraising or engagement events generating £100k+. You will have worked with high-value supporters, including high net worth individuals, committees and senior stakeholders, and will have a strong track record of working to income targets and maximising fundraising return on investment. Excellent organisational and communication skills will be combined with the ability to engage and influence a wide range of audiences. You will be creative and proactive, with a collaborative and inclusive approach to work, alongside the ability to communicate impact clearly and compellingly.

This is an exciting opportunity to shape the direction of High Value Events at an organisation which is changing people’s lives every day, and where you have the flexibility of working remotely or spending time at Hearing Dogs’ stunning bases in Buckinghamshire or Yorkshire, with friendly and passionate staff and their four-legged friends.
 

If you want to lead the pack and help deaf people live well with hearing loss Please download our Candidate Pack for further information [PDF], which includes details on how to apply.

Closing date: Monday 20th April, 9.00 am.