Team Administrator Jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Benefits:
- Semi-flexible hours
- Career progression
- Wellness allocation (for gym, spa, massage or private healthcare)
- Enhanced pension
- Mental health support
- Birthday off
Overview of FSUK
‘To put everything into one sentence. FSUK has positively changed my life in a time of darkness and I will forever be indebted to the charity for this. Thank you.’
Sam, Fowler’s Fox, 2022
Fowler’s Syndrome UK (Registered Charity number 1196903) is a unique patient and clinician led charity that works to raise awareness, promote education and encourage research into the debilitating bladder condition Fowler’s Syndrome. The condition solely affects women and Fowler’s Syndrome UK (FSUK) is the only charity in the world to directly support women with this condition.
Fowler’s syndrome is a life changing and currently almost untreatable condition, affecting up to 20,000 women in the UK. It causes full or partial urinary retention and solely affects women*, meaning they have problems passing urine due to a difficulty in relaxing the urinary sphincter. The peak age of onset is 26. It was first described by Professor Clare Fowler, Emeritus professor of Uro-Neurology at UCLh, and FSUK’s patron, in 1985.
We estimate that there are in excess of 20,000 women in the UK suffering from, but not necessarily diagnosed with, the condition, because of the lack of knowledge about Fowler’s Syndrome both from a patient and clinician perspective.
85% of women with Fowler’s Syndrome say the condition has had a severe or devastating impact on their life.
75% of those with FS have been told their urinary symptoms are due to anxiety or ‘all in their head’
There is low awareness of the condition among the medical community outside of specialist hospitals. Only an estimated 30% of GPs are aware of Fowler’s Syndrome. Once diagnosed, there are few resources available for patients and limited treatment options. Many women feel alone and unsupported.
Our mission is to provide resources, promote education and facilitate research into Fowler’s syndrome; so women with the condition have stigma free access to a timely diagnosis, suitable and effective treatment options, care and psychological support.
* Women and AFAB
The Role: Administrator
The administrator’s role is to support the CEO in the daily management of the charity. This will include administration, delivering resources, comms including social media and website, outreach and events, fundraising and research. It will also include supporting the CEO and Patient Liaison with seminars and conferences, and support groups.
Administration: Support the CEO and the Finance and Governance lead with daily activities, including but not limited to grant applications, basic finance administration, project management, project delivery, database management, office management. Objective: Improve efficiency and quality of the charity’s management
Resources: Supporting the CEO and working to deliver first class resources. Working with the CEO and Patient Liaison to efficiently and effectively run the roll out of our resources, following the CEO’s guidelines and the charity’s mission and vision. This will include Healthcare professional (HCP) leaflets, Patient leaflets, a catheter support series, mental health support series, Pain management support from pharmacists and Physiotherapist led sessions. This will also include management of zoom and in person groups, dissemination of information on studies and surveys.
Comms: Manage the patient database including GDPR, manage newsletters, PR, website. Manage FSUK’s social media, with direction from the CEO. Daily posts plus responding to queries and signposting. Social media partnerships. Monthly email to database. Basic updates to website
Outreach and events: Drive awareness of FSUK in the local community and beyond Work with CEO to manage merchandising, registration, setup, logistics of events. Find, plan and represent FSUK at events. Manage yearly even calendar. Working with the CEO and administrator to plan, organise and run events, including transformative one-day seminar for healthcare professionals and a two-day seminar for FSUK users and clinicians.
Fundraising: Help the CEO and Patient liaison with fundraising, both on an individual and trust basis.
Community led research: Assist the CEO in creating patient led community research.
Research: Assist the CEO and work with the Patient Liaison in creating and conducting research. Including Patient perspectives input into consensus guidelines for non-surgical management, Dr. Ingrid Hoeritzauer, Patient experiences with sacral neuromodulation, Dr. Caroline Selai, Awareness of FS among UK urology community, Prof Jalesh Panicker via University Cambridge, Physiotherapy treatment experiences with FS and CIUR, Dr. Ingrid Hoeritzauer. Our research will help enable women to receive the support they need and fulfil their potential, offering quicker diagnosis and better treatments and enabling our community to thrive.
There may be occasions where staff are required to work out of hours or support at events, including wish related activities such as our annual wish family Christmas party or wish community events, cheering runners at the London marathon or working at our annual fundraising gala. The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organisation and the overall business objectives of the organisation.
Personal Qualities for the role:
- Preferred: Lived experience of bladder conditions
- Demonstrate commitment to the charity, its strategic objectives and cause
- Exhibit strong relationship building abilities
- Strong networking capabilities
- Good team player
- MS Office, Zoom, social media, Wordpress, Mailerlite proficient
- Good written and communication skills
- Enhanced DBS check
To apply:
Via Quick Apply, or send your CV plus a cover letter by 14th July 2024 (email address in job description and candidate information pack)
The client requests no contact from agencies or media sales.
Reporting
This role reports to the Director of Finance and Administration.
Responsibilities
Office and facilities administration
o Liaison with office owners about accommodation, facilities, services and supplies to ensure smooth running of charity HQ.
o Ordering office stationery and supplies.
o Off-site storage oversight and organisation.
o Printer supplier contract management.
o Implementation of the Health and Safety action plan and obtaining landlord documentation on a timely basis.
o Maintaining a log of laptops, organising new laptops where required and the return of laptops from leavers.
o Maintaining company credit card and petty cash records.
Lead responsibilities
o Office Fire Warden.
o Office First Aider.
Senior Leadership Team support
o Researching, organising and booking travel.
o Support for diary management.
o Meeting venue sourcing research, organisation and booking.
o Expenses administration.
o Project implementation support as required.
o Venue sourcing, travel, accommodation and refreshment support for staff and team away days as required.
Trustee Board support
o DBS checks for new Trustees.
o Updating Trustee induction pack.
o Maintaining contact details.
o Booking training for Trustees and maintaining Trustee training records.
o Supporting Trustees travel to meetings, including researching and booking travel and accommodation.
o Sending diary invites for Board and Committee meetings as required.
These responsibilities may change depending on the needs of the organisation and as agreed with the line manager.
Experience
Experience is sought in the following areas:
· General administration in a busy office environment, ideally with a dispersed workforce working in the office and at home throughout the UK.
· Meeting logistics organisation including venue identification; venue booking liaison; travel booking; accommodation booking.
· Processing confidential information about staff and partners in compliance with GDPR.
· Working with international partners would be ideal but not essential, including multiple cultures and currencies.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Reporting To: Head of People
Location: Hybrid (expectation to travel to all our London sites)
About The Felix Project
The Felix Project is London's biggest food redistribution charity and the largest end-to-end food redistribution charity in Europe.
The Felix Project is a dynamic, ambitious charity working to make London a city where no one goes hungry and good food is never wasted.
We rescue high quality, fresh and nutritious food that cannot be sold from nearly 500 suppliers including supermarkets, wholesalers, farms, restaurants and delis. We sort and deliver this food to charities, schools and community projects supporting London’s most vulnerable people.This year we expect to rescue 13,000 tonnes of food to redistribute to more than 1,000 London frontline charities and primary schools in every borough of London. That’s enough food to make more than 30 million meals.
The Felix Project is growing fast in response to huge demand. Set up in 2016, we now have around 160 staff working alongside 8,500 volunteers. We have four main operating depots spread across London - in Deptford, Enfield, Park Royal and Poplar. We’re committed to ensuring our different teams work hand-in-hand, so our main hot-desking spaces are built into these depots.
Alongside our large-scale, depot-based operations we have green ‘point-to-point' food redistribution projects in central London and Canary Wharf. In Poplar, we operate a commercial Kitchen which uses surplus food to cater for up to 5,000 individual meals per day.
Purpose of the Job
The People Administrator will manage all staff recruitment and operations at The Felix Project. You will support the hiring managers through all stages of the employee life cycle and will ensure this process is both rigorous and streamlined. You will also manage and support our HR administration systems and will act as first point of contact for day-to-day staff issues. Working closely with the Head of People you will help introduce improvements to our systems and administration processes.
Please review our job portal for further details on the role, including job description.
Our benefits
- 25 days annual leave per annum (+ bank holidays) plus up to 5 days additional leave for length of service.
- Enhanced Maternity and Paternity leave.
- Birthday day off.
- Access to benefit platform for a wide range of discounts on everyday spends plus gym discounts.
- Training and development opportunities.
- Employee assistance programme including 24 Hour GP helpline.
- Cycle to Work Scheme.
- Opportunity for free meals whilst working at our Depots.
Application procedure
Please apply via this recruitment portal.
Please upload your CV and a covering letter outlining your suitability for the role (and make sure that they’re both uploaded before submitting your application).
After you have submitted your application, you have 24 hours in which you can access you application and make edits. We suggest that you complete one last proof-read after submission and double check that your CV etc. uploaded correctly.
The Felix Project can only employ applicants who currently have the right to work in the UK.
We are seeking a passionate and experienced Team Administrator to provide comprehensive administrative support across our service delivery and fundraising sides of our charity.
We are an independent charity supporting people in Wiltshire. Our low-cost services are accessible for everybody in our community. Wiltshire Mind is now entering a new phase of our work, expanding traditional services across the county, and introducing innovative mental health and wellbeing support to our communities.
As a member of our small team, you will play a key role in being the first line of contact for many of our enquiries and also ensuring the essential administration work that helps keep us running.
About the role:
This is an exciting, yet demanding new role for Wiltshire Mind, as we try to reach more people with our support across our county.
The Team Administrator is the first point of contact for our charity, so this is an important role in demonstrating our values, through the professionalism of our work. We rely on our Team Administrator to communicate effectively and efficiently internally and externally with a range of stakeholders from clients and delivery partners to trustees to funders.
We are a small charity, where everyone works together to deliver the very best we can in mental health support for our beneficiaries. Having an interest or lived experience in mental health is helpful, as empathic communication with our clients is important.
Time management is critical, as is the ability to demonstrate organisational skills to deal with a multitude of tasks. If you like to be kept busy and can work at pace – this role may be ideal for you. Strong IT skills are of benefit too, as we use a number of systems to collate, record and report on our work. We also link to other IT systems. A working knowledge of the Microsoft 365 suite would be crucial, including PowerPoint, as our successful candidate will be helping produce reports and materials which will be seen by many others.
As well as general on-the-job training, the Team Administrator will also be required to train for the following key roles of First Aider and Fire Warden, representing our office in Trowbridge.
Key Responsibilities:
· Liasing with and booking counselling sessions for adults and young people
· Maintaining client records and data on our Client Management System
· Producing data and reports on our service delivery performance
· Arranging our Support Groups, and liaising with our volunteers who help run them
· Financial/accounts administration, including keeping track of project expenditure
· Handling incoming general email correspondence
· Answering telephone calls from our new and existing clients
· Organising meetings and producing agendas and minutes
· Help arrange and attend occasional fundraising events and representing Wiltshire Mind (about 3 per year)
· Contacting donors and fundraisers and answering correspondence relating to their fundraising activities
· Building relationships with our community to support our work
· Organising social media and other local publicity work
· Liaison with our IT providers
· Maintain our e-files, ensuring our document control processes are up to date and working closely with our Business Support Lead to maintain our governance records
· Work closely with our Business Support Lead to keep our policies up to date
Qualifications and Essential Skills:
· Administrative skills
· Interest in raising awareness and funds for our charity
· Flexibility
· Ability to learn quickly and take on tasks outside your skill set
· Willingness to do routine tasks
· Interpersonal skills
· Organisational skills
· Social media and IT skills
· Confidence working with people from diverse backgrounds.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At Spinal Muscular Atrophy UK (SMA UK) we are committed to supporting everyone affected by SMA so that they have access to the best care, support and treatment and there will be no barriers preventing full inclusion in society.
Our mission at SMA UK is to provide accurate information and a wide range of support services for people affected by SMA, while working to improve access to the best care, services and drug treatments today and funding research projects that can change tomorrow.
The role involves supporting the information, outreach, advocacy and community engagement teams with administrative tasks and ensuring we deliver the best possible support service for people affected by SMA.This is a full-time hybrid role with a minimum of 2 days per week at our head office in Stratford-upon-Avon.
Please submit a cover letter (max two sides of A4) along with your CV
The client requests no contact from agencies or media sales.
We are looking for a Support Services and Care Team Administrator to join our Services and Partnerships team. In this role, you'll play a vital part in ensuring swift and efficient support for those living with and affected by Motor Neurone Disease (MND).
As an Administrator, your focus will be processing our equipment loan and support grant service. With excellent attention to detail, you'll accurately review, process, and approve grant applications, always following our guidelines. Your proactive approach means you'll identify exceptional cases and provide guidance where needed. You will also offer support and guidance, signposting to alternative grants or funding streams.
As part of the Care Admin team, with your organisational skills, you'll process new referrals alongside accurately updating and maintaining the database, ensuring compliance with GDPR regulations. You will also be responsible for fulling information literature requests and managing internal & external stock levels.
You will support the wider team by raising purchase orders and occasionally sourcing/booking venues for meetings. Every task you undertake will align with our mission and values, reflecting our commitment to supporting those affected by MND.
If you are passionate about making a difference and thrive in a supportive environment, we want to hear from you. Join us in our mission to provide essential care and support to individuals and families facing the challenges of MND. Apply now and be part of something truly rewarding.
What are we looking for?
- Ability to deliver a high standard of customer service and communicate clearly and effectively by telephone and in writing.
- An understanding of data protection and the ability to process and handle sensitive information while maintaining a high level of confidentiality.
- Excellent interpersonal and negotiation skills with the ability to persuade, influence, and when appropriate, challenge with tact and diplomacy.
- Experience of using Microsoft Office (Word, Excel, Outlook).
- Database experience.
- A pro-active approach with the ability to maintain accuracy in a busy environment.
For full role responsibilities please view the job description located within the Recruitment Pack.
Our Benefits
- 28 days holiday, rising to 33 days after 5 years' service, plus Bank Holidays
- Access to UK Healthcare which includes reimbursement for dental appointments, eyecare, Health & Wellbeing screening and therapies
- Access to a 24/7 phone and video GP Service
- Life assurance
- Confidential counselling helplines
- Salary sacrifice schemes to include: Cycle to work and Buy and sell annual leave
- BenefitHub which offers lifestyle discounts and offers on everyday shopping
- Enhanced pension scheme
- Opportunities for training and personal development
- Hybrid working
How to apply
Please submit a CV and supporting statement. Your supporting statement should be no longer than one side of A4 and demonstrate how you meet the following areas of the role.
- Ability to deliver a high standard of customer service and communicate clearly and effectively.
- Experience of using Microsoft Office (Word, Excel, Outlook).
- Experience maintaining databases and accurately recording information.
Where experience is asked for, please give one example showing what you did and what it achieved. Where we require evidence of ability, please explain either how you would approach that particular competence or give an example to support your suitability.
Alternative Applications
To provide an inclusive application process for all our opportunities, we are open to receiving alternative applications from candidates who may find it difficult to complete our online form.
About Us
Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.
We are committed to equality and value diversity. We are working hard to remove perceived and actual barriers to participation for people with and affected by MND, current and future staff, volunteers, and stakeholders.
We guarantee interviews for disabled applicants that meet the requirements of the role as part of our commitment to the Disability Confident Scheme. Reasonable adjustments can be made as required.
Important Information
Adverts may be closed before the deadline once sufficient applications are received. To avoid disappointment, please apply early.
We request that recruitment agencies do not contact us in relation to this role.
The client requests no contact from agencies or media sales.
We have a new and exciting opportunity for an enthusiastic, efficient and organised Administrator to join us as a Professional Standards Administrator at The Royal College of Radiologists (RCR) - a medical charity focussing on supporting doctors to deliver medical imaging and cancer services.
The Professional Standards Administrator role sits in our high performing Professional Practice & Quality Improvement team who works to produce a comprehensive program of standards and guidance promoting the RCR’s expertise as leaders in these areas. In this role you will be responsible for supporting the Professional Standards Manager and team in the delivery of key workstreams by providing administrative support across a range of projects. You will need to have good attention to detail and be an efficient multi-tasker as you will also provide secretariat support to allocated committees and working parties.
If you are a proficient and proactive Administrator who is seeking to develop in their administrative career in an impactful role for an organisation with a meaningful mission, then this may be the role for you.
What you’ll do:
· Provide day-to-day support to the Professional Standards Manager to facilitate the programme of professional standards.
· Provide general administrative support to the team.
· Collate and circulate information to committees or relevant groups.
· Support the organisation and delivery of webinars and online events.
· Provide secretariat support (committee servicing) to allocated committees or working parties as directed.
What you’ll need:
- Experience of successful working within a team and the provision of a professional, friendly and reactive service to colleagues and/or customers.
- Experience of undertaking general administrative tasks and responsibilities.
- Good working knowledge of Microsoft packages
- Effective interpersonal skills.
- Strong time management skills with the ability to prioritise work with competing demands.
Why join us?
- Make a difference to the lives of Doctors and the specialities they work in every day!
- Hybrid working (40% working week can be done remotely)
- Modern working environment
- Equipment provided to work from home
- Generous annual leave allowance
- Excellent pension scheme
- Interest free season ticket loan and cycle to work scheme
- Employee Assistance Programme
The role is 14 hours/2 days a week. The requirement is to work from the office every Thursday and there may be the occasional need to come in on some Fridays for which advanced notice will be given. The number of hours worked in the office and flexible working arrangements can be discussed during interview.
If the Professional Standards Administrator role sounds like the next exciting opportunity for you then please find out more about the role, the RCR and instructions on how to apply through the candidate pack.
The client requests no contact from agencies or media sales.
We have an exciting opportunity for a Service Delivery Manager to join the Domestic Abuse Specialist Service in Brighton & Hove. This role is full time working 37.5 hours per week and is offered on a hybrid basis working between home and our office in Brighton.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on trauma-informed support and care?
If yes, then we'd love to hear from you…
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your Birthday
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Ongoing training & support with opportunities for career development & progression
About the role:
This hybrid role is based in Brighton & Hove. Applicants will need to be able to meet with staff where required, and to attend the Brighton office for team meetings, training sessions and other requirements as they arise. There is a mandatory office attendance requirement with a minimum of 1 day a week. You will work closely and collaboratively with a range of internal and external stakeholders as well as other statutory agencies and third sector organisations within Brighton and Hove.
Your role will include updating systems, and answering internal and external enquiries. Other roles will include updating and researching our Case Management System, providing management information and ad hoc support as needed. You will be organised, have the ability to multi task and form positive working relationships with both internal customers and stakeholders.
You will be resilient, confident, happy to work as part of a team and willing to constantly learn and adapt to new situations. You will enjoy being a part of a busy and varied working environment and can demonstrate an ability to communicate with both colleagues and external partners including investigating officers. You will have strong customer service ethics, be competent in the use of IT skills and know how to use a range of software packages on a PC. Training will be provided in the use of our Case Management System.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website, and complete the application form demonstrating how you meet the essential shortlisting criteria.
We looking forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
Job title: Administrator – Events team
Term: Permanent
Salary: £29,120 per annum plus generous benefits
Location: Victoria, London – hybrid (working one to three days in the office each week)
Closing date: Noon, Monday 24 June
Interviews: From July 4 2024
Part of the Development and Engagement directorate, the Events and Conferences team delivers the organisation's large conference programme, including the flagship annual conference and exhibition. The team also has responsibility for a series of influencing events - a mixture of online sessions and dinners – and supporting the commercial partner events. The postholder will work closely with the team's second administrator in providing comprehensive administrative support to a range of different events, contributing to their successful delivery, whether virtual or in-person. Up to 25% of the postholder's time will also be spent supporting other programmes within the Development and Engagement Directorate, offering experience in a wider range of types and sizes of events.
To apply, please send a CV and cover letter setting out why you are interested in the role and how you meet the person specification to HR Team via the details on our website.
NHS Providers is committed to creating a diverse and inclusive workplace where everyone feels valued, respected, and supported and welcomes applications regardless of sex, gender identity, race, age, sexuality, beliefs, or disability. To be successful in this role you will need to be personally committed to being anti-racist and support our broader diversity work across all protected characteristics.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
About The Textile Institute
The Textile Institute is the professional body for people and organisations working in the textile, clothing, footwear, and associated industries worldwide. For more than 110 years, the Institute has been bringing together professionals from all over the world for the exchange of ideas, and a social community promoting friendship among members. It is an international organisation governed by a Council representing members globally.
The Textile Institute is run democratically by and for its members all over the world by, the Trustees of the Institute, and representatives from Sections, Special Interest Groups and internal Standing Committees.
As a registered Charity with a Royal Charter the role of the Institute is to advance the general interests of the textile industry worldwide, more particularly in relation to the acquisition and application of knowledge for the benefit of mankind.
The role ia primarily offfice based at the Institutes international headquarters (TIIHQ) in the city centre of Manchester.
The Role
The Senior Administrator is a pivotal role within the organisation, responsible for overseeing and coordinating administrative functions to ensure smooth and efficient operations at TIIHQ.
This position requires a highly organised individual with excellent communication skills and the ability to manage multiple tasks simultaneously. Administrating for key departments including but not limited to Governance, Professional Qualifications, Publications, Information Services and Medals and Awards.
The Senior Administrator will work to streamline processes, optimise workflow, and implement administrative policies. This position offers an opportunity for a highly motivated individual to contribute to the success and growth of the organisation through effective administration whilst supporting the overall goals and objectives of the organisation.
Reporting directly to the CEO and working with members of the organisation from around the world, this is an exciting time and opportunity to join TIIHQ and work with a small and dynamic team with an international reach.
Key responsibilities include:
- The Senior Administrator to the CEO is to provide efficient and effective support, managing accurately the diary, travel and internal and external meeting arrangements as well as professional and confidential business administration for the CEO.
- Responsible for keeping accurate records in relation to Council members and matters including the administration of official papers to support the effective operation of the organisation.
- Deal with incoming correspondence and enquiries with discretion and courtesy and produce confidential letters, reports, general documentation, electronic presentations, and review documentation as required.
- Lead the administrative support to ensure the smooth running of prescribed Institute services and activities as well as front-line response.
- Serve as the primary point of contact for TIIHQ facilities, including coordinating service agreements, maintenance requests, and vendor relationships.
- Acting as Secretary to prescribed Committees the Senior Administrator will liaise with the Chairs of those committees to set meeting dates, ensure that all documentation is provided to committee members in a timely fashion, arrange and be present at meetings to provide support and take the minutes of the meeting.
- To organise and administrate internal and external working group meetings and projects as required.
- Maintain and develop filing systems, operational procedures and technological solutions for the secure retention of information.
- Process and maintain accurate records using spreadsheets, various databases and software systems, and provide statistical information and reports as necessary.
- Responsible for accurate and up to date departmental web pages, listing key meeting dates, promotional information and any information relevant to the general public.
- Responsible for collating and sending information for email marketing campaigns as well as promotional literature for prescribed departments.
- Initiate reports and documents of a confidential nature and other matters which require a significant degree of discretion to be exercised, including those of a budgetary nature.
- Assisting in the development of departmental budgets and monitoring income and expenditure throughout the year.
- Work on own initiative to meet competing demands and to resolve problems.
- This role detail is a guide to the work you will be required to undertake. It may be changed from time to time to meet changing circumstances.
- Work positively and creatively to support the organisation, particularly during busy workloads when flexibility in working hours may be required.
Inteviews will take place in July 2024 and successful candidates will be contacted after the closing date.
Our mission is to promote professionalism in all areas associated with the textile industries worldwide.
The client requests no contact from agencies or media sales.
We are looking for an enthusiastic, proactive and organised Administrator to join us at The Royal College of Radiologists (RCR) as the Membership Operations Administrator.
This is an exciting and stimulating opportunity for a talented Administrator who is keen to develop their skills and customer service experience to make a positive impact on our members. In this role you will have responsibility for completing administration activities, work within service level agreements to respond to queries and complete membership processes. You will be efficient, responding promptly to data requests and deliver strong data integrity for membership.
If you have a passion for delivering an excellent service, driving member satisfaction and developing your career in the membership space this could be the role for you.
What you will do:
- Deliver exceptional customer service with every interaction, to ensure every member or potential member receives a positive experience.
- Respond to member queries and complete key membership administration processes throughout the membership lifecycle.
- Provide support to ensure relevant documentation on membership processes are current and user friendly.
- Through continuous review and collaboration across the RCR, implement developments that improve efficiency or member experience.
- Develop and implement data and quality checks and robust processes, to deliver reliable and current data on our members.
- Work with the Membership Events Coordinator to deliver outstanding membership engagement events and assistance with administration.
What you need:
- Experience of managing administration processes efficiently.
- Demonstrable experience of providing exceptional customer service.
- Experience of using and maintaining a database or equivalent to store and retrieve data.
- A quick learner, able to adapt existing knowledge and experience, to tackle new queries as they arise.
- Ability to prioritise and anticipate competing demands.
- Good working knowledge of Microsoft packages.
Why join us?
- Make a difference to the lives of Doctors and the specialities they work in every day!
- Hybrid working (40% working week can be done remotely)
- Modern working environment
- Equipment provided to work from home
- Generous annual leave allowance
- Excellent pension scheme
- Interest free season ticket loan and cycle to work scheme
- Employee Assistance Programme
If you’d like to grow in this challenging and exciting Membership Operations Administrator position, as well as work with a charity that focusses on supporting doctors who deliver medical imaging and cancer care, please find out more about the role, the RCR and instructions on how to apply in the candidate pack.
FearFree delivers services across the South West for victims and perpetrators of domestic abuse and victims of sexual violence. We provide responsive, victim focused, and trauma informed support and this post will be fundamental to ensuring service users, stakeholders and partners experience this in our daily delivery.
Based within our Devon Service, which delivers domestic abuse services across Devon, the IDVA Team Manager manages our high risk victim/survivor service provision. This includes line management responsibility for our experienced team of IDVAs.
Our IDVA Team provide independent support and advice to high risk victims of domestic abuse, with a clear focus on reducing risk and increasing safety. The IDVA Team work within a multi-agency system to provide a proactive, person-centred independent service for victims of domestic abuse, empowering choice through informed decision making.
The key tasks include:
- Having responsibility for the provision of domestic abuse support to high risk adult victims across Devon.
- Line managing the IDVAs, providing case supervision, support and direction.
- Maintaining close working relationships with MARAC (multi-agency risk assessment conference) to ensure the smooth running of MARAC.
1. Key responsibilities:
- To provide leadership, direction and support to the IDVAs including leading in recruitment, training, scheduling and supervising staff, ensuring excellent management of the team delivering domestic abuse support to high risk service users.
- On a day to day basis oversee the performance of the IDVA Team, acting as the main point of contact for the staff.
- To line manage the team of IDVAs, providing case management supervision, line management support, allocation of cases and ensuring all staff are supported to meet their full potential.
- To continue the development of the IDVAs into a cohesive and supportive team, through the use of open communication, team meetings and coaching. This will include developing the specialist IDVA roles including Mental Health and Health IDVA’s.
- Play an active role in supporting the MARAC process, including attending MARAC Management meetings.
- Ensure the IDVA Team works to Leading Lights standards.
- To promote a culture of engagement, improvement and best practice within the IDVA Team, to deliver a high quality and accessible service.
- To develop and maintain a culture and systems that promote trauma informed practice and equality within the IDVA Team, valuing diversity and offering empathy to victims of abuse and violence.
- To lead on reporting outcomes linked to the IDVA Team and the support of high risk adult victims of domestic abuse.
- Carefully monitor and evaluate the performance of the IDVA Team, with a focus on quality assurance.
2. Relationships and partnerships
- Proactively build relationships with the wider statutory and voluntary partners across Devon, with a focus on supporting high risk adult victims of domestic abuse.
- Actively network across the operating area to build the charity’s reputation and harness support for the organisation.
3. General
- Work closely with the Devon Service Manager and other Team Managers to ensure that all victims and survivors of abuse receive a high standard of support, whilst being appropriately focused on risk and safeguarding.
- To have a clear understanding of risk: assessing individual need, to ensure that the appropriate strand of support within the Devon service is accessed.
- To provide statistical analysis as required by the Devon Service Manager.
- Undertake role relevant training to maintain specialist knowledge, keep up-to date with legislation, information and best practice relating to domestic abuse and other related work to maintain Continued Professional Development.
- Attend team meetings, monthly supervision and participate in organisational data collection system.
- Contribute to effective team working with a flexible and pro-active approach, including cover for other team members’ holidays and sickness.
- Work within organisational policies and procedures at all times.
- Undertake all statutory and mandatory training, as required by the organisation.
- Carry out any other duties that are within the scope, spirit, and purpose of the role, as required.
For a full job description/person specification and to apply, please follow the link provided on this website. The closing date for this role is Friday, 2t8h June 2024, with interviews currently planned to take place on Wednesday, 10th July.
FearFree is committed to encouraging equality and diversity in the workplace. We strive to be a diverse and inclusive place to work where we can all be ourselves and individual differences are recognised and valued.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
This is an exciting opportunity to help Cambridge City Food Bank realise it’s vision of ending the need for foodbanks, through an ambitious strategy creating a network of affordable food clubs, financial inclusion projects, and campaigning to change current systems which contribute to food insecurity – whilst working alongside it’s eight existing foodbank welcome centres.
Reporting to the Development Director, you’ll carry out key administrative tasks, growing the support and development function of the Charity; including stewardship communications with individual donors and creating assets for community supporters to generate food and financial resources. With the support of external consultants, you will assist the securing of income from grant giving trusts and foundations.
Main Duties:
● Develop strong individual donor relations through regular stewardship communications and powerful fundraising appeals, alongside establishing the associated data and systems; growing supporters.
● Create community development assets, which enables community groups to engage with and provide resources for the Charity, such as for charitable fundraising / food donation events.
● Together with the Development Director, secure income from, and maintain relations with grant giving trusts and foundations, including working alongside external consultants.
● Together with the Development Director, develop a team of volunteers who can support the work of the Charity’s development function.
● Support the Development Director in their communication with corporate partners, to build good relations, gain and maintain corporate partner support.
● Liaise with colleagues across the Trussell Trust network; sharing best practice and participating in learning opportunities, to further the work of Cambridge City Foodbank.
● Other administrative activities may be requested from time to time by the CEO, Development Director and senior staff, consistent with the needs of the Charity.
Personal Specification:
Technical skills and minimum knowledge:
● Strong administrative experience, highly organised, and able to effectively juggle multiple administrative tasks at the same time!
● Competent in the use of Zoom/Teams and MS Office software.
● Excellent written and verbal communication and relationship management skills, you will inspire and motivate existing and prospective supporters, providing excellent stewardship and crafting compelling donor updates, applications and appeals.
NB. Experience of charitable fundraising is not essential when demonstrating the strong transferable skills above. Training will be provided.
Behaviours and competencies:
● Friendly, trustworthy and able to maintain confidentiality.
● Able to demonstrate empathy for people from disadvantaged, marginalised or socially-excluded backgrounds.
● Be committed to the vision, respect the ethos and uphold the values of Cambridge City Foodbank and Trussell Trust.
Our Vision, Ethos & Values:
Our Vision is to end the need for UK foodbanks. Each day we meet the need for emergency and affordable food, and tackle the causes of poverty, by harnessing the power of the community. We are an independent local charity and member of the Trussell Trust network.
We value dignity, justice, compassion, community and impact, in all that we do. We serve local people regardless of background, inspired by our Christian ethos and values.
As part of our commitment to inclusion, diversity and equity actively encourage applications from under-represented groups such as returning parents or carers who are re-entering work after a career break, people who are LGBT+, from Black, Asian and Minority Ethnic (BAME) backgrounds, with a disability, impairment, learning difference or long-term condition, with caring responsibilities, from different nations and regions and those with a lived experience of poverty as well as any other under-represented group in our workforce. We are committed to ensuring the safety and protection of our employees from all forms of harm.
In 2023: our amazing team of 200 volunteers assisted by a small staff team, provided 16,000 3-day emergency food parcels to people across Cambridge (36% were children) and distributed 170,000 Kilos of food.
Interviews will be held at Orwell House, CB4 0PP, on Friday 5th July 2024
We meet the need for emergency and affordable food, and tackle the causes of poverty, by harnessing the power of the community.
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Causeway supports marginalised and vulnerable people to recover from trauma and develop safe and fulfilling futures. Our modern slavery and crime reduction services include safe houses, outreach, community programmes, holistic crisis interventions and signposting into counselling, training and employment. We drive change nationally through research, campaigning and strategic partnerships. Causeway’s four crime reduction services provide crime and violence reduction programmes for those committed to breaking their cycle of criminality. Our trauma-informed approach to supporting those who commit crime has proved successful in reducing rates of reoffending, which not only benefits the individuals involved, but reduces the number of victims and creates a safer society for all.
Role Summary
How this role fits into the vision and objectives of Causeway
The Fundraising and Business Development Team Administrator will form part of a five-strong team led by our Head of Fundraising and Business Development. The role is perfect for someone who would like to make a real difference to the lives of vulnerable and marginalised people and who would appreciate the opportunity to play a big role in a small, friendly and ambitious team.
The successful candidate will be an enthusiastic and proactive person who will play a key role in supporting the team with sight and activity across all fundraising areas and this could be a great opportunity for someone looking to take their first steps into fundraising. Above all, we are looking for someone with drive and initiative - a natural problem solver who is always looking to improve upon current processes.
Responsibilities:
As part of a small team, you will need to take responsibility for identifying where your support is most needed through busy times, juggling different priorities to work effectively and efficiently, often under your own steam.
Key responsibilities are:
Corporate Fundraising
- Support corporate fundraising by completing due diligences on potential partners (you will be trained how to do this), organising corporate visits, volunteering days, supporting corporate fundraising events, keeping corporate partners up to date with our news etc and organising meetings.
Trusts and Foundations
- Support trusts and foundations fundraising by supporting on funder research (again you will be fully trained how to do this) and contributing to a constant pipeline of potential funders for the team to approach.
- Helping to manage the schedule for, and possibly writing and/or submitting basic proposals to trusts and foundations.
Events
- Support the team by recording and sending fundraising materials to those raising money for us through events and challenge event.
- Helping to develop, organise and deliver events.
Individual Giving
- Supporting our Individual Giving programme from an administrative point of view, including sending out pre-written emails to our supporters etc and ensuring first-class stewardship.
- Using our fundraising platform Enthuse to produce reports to support the team (and finance) with relevant information and insights.
- To ensure all donations are processed and on the fundraising tracker correctly, supporter records are kept up to date and supporters are thanked in a timely manner.
General
- To be the first point of contact for all fundraising enquiries that come in by telephone, email, and post.
- Supporting other activities in the fundraising team when needed, sending out materials to fundraisers and supporting logistics, diary management and support the organisation and delivery of meetings and events when needed.
- Attend meetings and take concise and accurate minutes.
- Support the Head of Fundraising and Business Development to produce trackers and spreadsheets which help to measure the team’s performance and results. This includes ensuring income is allocated correct from third party platforms and working closely with the Finance Team to ensure that we can report fundraising results and forecast accurately and in a timely way.
- Support with stock control and ordering for our material assistance project, LifeSupply which also forms part of the department.
- Support all income generation activity with the collation of information from other departments, external organisations or though research.
- Other general fundraising and administration duties, as and when required to ensure the smooth running of the department including assisting in other team projects when they arise.
- Undertake other tasks and duties as may be reasonable which will contribute to the overall success of the Fundraising and Business Development team or the charity’s business objectives.
The client requests no contact from agencies or media sales.
We’re seeking an Administration Assistant to work alongside the Office Manager to provide Grants, Office and Finance admin support across the organisation to ensure the smooth running of Youth Music’s operations. The successful candidate will be a proactive individual, able to look ahead and plan for what’s coming up. You’ll also have strong IT and communication skills, experience managing multiple tasks and deadlines, with an eye for detail and an interest to work in the charity sector. You must have at least one year’s continuous experience working in a similar role.
Your administrative skills and experience will help us work towards our organisational outcomes; to equalize access and outcomes for children and young people, empower projects and professionals to survive and thrive, and inspire change amongst the creative ecosystem.
You’ll be excited by the opportunity to join the UK’s largest young people’s music charity, working in a varied and busy role within a collaborative, supportive environment.
Key responsibilities
Office & Finance Administration
- Working alongside the Office Manager to ensure the smooth running of the office.
- Responding to general enquiries.
- Co-ordinating the weekly staff office duties rota.
- Co-ordinating the internal meeting room booking schedule.
- Support the Office Manager to coordinate the prompt and accurate weekly grants and invoice authorisation and payments process.
- Working alongside the Office Manager in the review of supplier’s contracts.
- Preparing the monthly petty cash and credit card reconciliation for authorisation.
- Depositing cheques and cash donations as soon as they are received and recording transactions.
- Overseeing the Finance inbox, monitoring enquiries and invoices.
- Ensuring all finance records are filed accurately and systematically.
- Provide HR administrative support.
- Providing administrative support across all teams as and when required.
Grants Administration
- Coordinate grants programme shortlisting and assessment panel meetings.
- Schedule the Grants and Learning Team enquiry rota, events and 1:1s for prospective applicants.
- Collate photos, music and other digital assets from funded partner reports for use on our communications channels.
- Provide administrative support for our youth participation activities.
- Supporting our work with Funding Advisors, including scheduling training, checking availability, and tracking invoices.
General
- Carrying out all such additional duties as are reasonably commensurate with the role.
- This job description is not necessarily an exhaustive list of duties but is intended to reflect a range of duties the post-holder will perform.
Person specification
Essential
- At least one year’s continuous experience working in a similar role.
- Strong administration skills.
- Strong communication and interpersonal skills.
- Proactive approach to completing tasks and problem solving.
- High level of proficiency using Microsoft Office, including Excel and Outlook.
- Strong finance skills.
- Experience of using cloud-based invoice processing/database systems.
- Knowledge of and commitment to inclusion, diversity, equality and accessibility.
Desirable
- Experience in a charity, agency, youth or music organisation.
- Experience in writing meeting minutes.
- An understanding of the principles of data protection.
- Awareness of financial fraud risk management.
- Knowledge of grant making.
- Knowledge of using Salesforce and other databases.
- Understanding of the music education and / or music industries landscape.
- Passion for music and interest in its benefits for individuals and society.
The client requests no contact from agencies or media sales.