Jobs

We have a growing community of generous, dedicated donors, eager to increase in their generosity; it is our goal to rise to the challenge by partnering with them and facilitating their generosity with biblically grounded, practical guidance. 

This is an exciting role supporting a specialist service that requires a high level of accuracy, responsiveness and care. The team manages a broad range of responsibilities, including customer service, account and relationship management, compliance checks, legal and investment-related activity. You will play a crucial role in enhancing customer satisfaction by providing Stewardship donors and partners with a seamless, impactful service that brings our mission to life.

Occupational Requirement (OR)

As a result of our Christian ethos, this post is covered by an Occupational Requirement (OR) under Part 1 of Schedule 9 to the Equality Act 2010. The successful applicant will be expected to be a practising Christian and to clearly demonstrate a personal commitment to the mission, principles, values and practices contained in our Ethos Statement, by:

· Active membership of local church congregation.

An understanding of the faith aspects of the work of Christian charities, including the preparedness to pray with colleagues, where appropriate.

You’ll focus on creating and maintaining a broad range of content to support and promote CCLG’s extensive range of activities, including research, our professional membership activities, health information for patients and families, influencing and policy work, and fundraising. You’ll work with teams across the organisation to identify opportunities to create content, ensuring it is engaging, of a high quality, on brand, and that it helps the organisation to meet its objectives.

We’re looking for a user-focused champion of great content, with strong organisational skills, who’ll use their own initiative and ability to manage a varied workload. Beyond your technical skills of producing high-quality content, you’ll have great interpersonal and communication sills, allowing you to build great working relationships across departments within CCLG and with key stakeholders, including our professional members and those with lived experience of children and young people’s cancer.

This role is offered on a hybrid basis, with an expectation of two days per week in our Leicester office.

About CCLG: The Children & Young People's Cancer Association

CCLG is a charity dedicated to creating a brighter future for children and young people with cancer. Powered by expertise, we unite the children and young people’s cancer community, driving collective action and progress.

Research is the key to better treatments, improved care, and potential cures. We fund and lead world-class research, fuelling groundbreaking work led by brilliant minds. Collaboration is at the heart of our approach—bringing together the right people and organisations to drive progress and deliver real impact.

We provide trusted information and guidance for children and young people with cancer, their families, and everyone supporting them. Our expertise helps them navigate the challenges of cancer and its impact, offering reassurance and clarity when it’s needed most.

Through our professional membership, we bring together the brightest minds in children and young people’s cancer, creating a national network that drives progress. Together, we shape better treatment and care - developing guidelines, sharing knowledge, offering expert advice, leading pioneering research, and creating essential resources and education for professionals. Our collective expertise sets the standard, advocating for excellence at every level—local, national, and global. 

Our work is only possible thanks to the generosity of fundraisers, donors, and supporters who share our mission. Every pound raised helps fund our research, provide trusted information for families, and brings together experts to improve treatment, care and outcomes.

Our communications team works to support and promote CCLG’s extensive range of activities, across research, professional membership, health information, policy and advocacy, and fundraising, raising awareness of our work, supporting our income generation strategy, and ultimately improving outcomes for children and young people with cancer.

Equality, Diversity & Inclusion

CCLG is committed to building a diverse and inclusive workforce that represents the communities we serve. We warmly welcome applications from people of all backgrounds and will make reasonable adjustments throughout the recruitment process. 

Benefits of Working at CCLG

• 24 days annual leave plus bank holidays, with 6 additional closure days per year (usually 2 at Easter, 4 at Christmas) (pro-rata for part-time staff)
• Enhanced maternity pay 
• Enhanced sick pay
• Life insurance and employee assistance scheme
• Defined contribution pension scheme: 8% employer contribution / 5% employee contribution
• Hybrid working model
• Supportive and collaborative team culture

Application instructions

For your application, please upload a CV (which should include details of two referees, including your current/most recent employer - we will not contact references without your consent or prior to a provisional offer being made) along with a covering letter. Your covering letter should be bespoke to this job application, demonstrating how your experience makes you suitable for the role and showing how you meet the person specification. If you wish to include a small number of examples of relevant content you have created, please include links in your covering letter. 

We recognise the benefits of AI, but if you're considering using it to submit your application, we encourage you to reflect on the value AI adds. AI tools often lack the personal touch and authenticity that set candidates apart. We want to hear your unique perspective, experiences, and skills, so we encourage you to tell us about your skills and experiences in your own voice.

Following our recent transition to the Royal College of Pharmacy we are looking to appoint a Director of Strategic Communications and Engagement to provide leadership and delivery of our communications, brand and member engagement strategies.

This appointment comes at a pivotal time for the college, as we build on our strong foundations and further establish ourselves as the recognised professional home for pharmacy.

This is an exciting opportunity to join the new executive team and to build trust, deepen the connection and position the college as a powerful champion for the profession and its members, and through them, patients and the public.

Key Accountabilities:

• Develop and lead the college’s integrated communications strategy across all channels.

• Ensure the college has a strong and influential voice, with powerful messaging that resonates with its members, pharmacy professionals, government, public and other stakeholders.

• Lead a clear engagement strategy to improve member experience, acquisition, retention, and satisfaction.

• Safeguard and strengthen the college’s brand, ensuring consistent messaging and positioning across all channels and safeguarding the use of the brand with partnership arrangements.

• Shape and contribute to the development and delivery of the college's overall strategy as a member of the executive Team.

Person Specification:

• Executive level leadership and team management experience gained in a complex, public or third sector organization, ideally within a membership body or royal college and/or with healthcare experience

• Proven track record of developing and implementing communications and engagement strategies that drive measurable membership and income growth

• Experience of strategy development, implementation and evaluation, ideally as part of a senior leadership team, translating the outcomes into a communications strategy and supporting the organisation to monitor impact.

• Ability to convert organisational goals into clear communications and engagement strategies.

About the Royal College of Pharmacy:

The Royal College of Pharmacy is the professional leadership body for pharmacists and pharmaceutical scientists in Great Britain. We support pharmacists in their education and development, promote pharmacy in the media and government and lead the way in medicines information across Great Britain and around the world.

Our mission is to put pharmacy at the forefront of patient care, advancing the safe and effective use of medicines to the benefit of patients and the public.

How we are currently working:

The college supports and works in a hybrid way, which means you will be able to work from home, however, there will be an expectation for collaborative face-to-face working – on average and typically this may be something between 4-8 working days per month.

Ascension Community Trust (ACT) is a much-loved community-based charity in Custom House, Newham.  We deliver a range of projects including Newham District Foodbank (a Trussell Trust foodbank), welfare benefits advice, ESOL classes, work with adults with learning difficulties, as well as work with children, young people and their families.

This an exciting time for the programme with a Special Educational Needs and Disabilities (SEND) school being build next door to our centre, and with established relationships with several care homes – we expect that this programme will go from strength to strength.

The programme currently consists of:

· Inclusive Art Group

· Supported Volunteering

· Weekly Community Meal

We are seeking a competent manager for a one year fixed contract to cover maternity leave.

You will have the leadership skills to support a small team of sessional staff. You will be at ease in relating to adults as well as their parents and carers. You will be passionate about the well being and integration of people with learning difficulties with an understanding of their needs.

Christian belief is not a requirement of the role; however, it is essential that the successful candidate will be comfortable working in sympathy with our values.

If you share our values and want to make an impact within Newham, then we look forward to hearing from you!

About our organisation

nia has been delivering services to women, girls and children who have been subjected to sexual and domestic violence and abuse, including prostitution, since 1975. The organisation has three main aims: to provide services for women, girls and children who have experienced men’s violence; contributing to ending male violence against women and girls, and to inform and influence policy and public awareness. 

About our services

The CASA Project is a specialist service providing advocacy and support to women and their children who have been subjected to domestic and/or sexual violence and abuse, and who have moved on from refuge into accommodation.

About the role

We’re looking for a highly organised and self-motivated woman who is passionate about ending violence against women, girls and children. You’ll have a ‘can-do’ approach and demonstrable commitment to nia’s approach to Prioritising women, upholding and promoting feminist, trauma-informed and anti-racist practice. 

This post is currently funded until 31st March 2027 with a possibility of further extension. 

Job Title:       Support Worker – The Casa Project

Job Ref:        nia 217

Hours:           21hrs per week

Salary:           £17,400 - £19,200 (FTE £29,000 - £32,000) dependent on experience and qualification

Digital Fundraising Officer - 12-month Maternity Cover

The Veterans' Foundation is entering its second decade with a clear ambition to build a more sustainable, diversified and data-led fundraising model. Following ten years of rapid growth driven primarily through lottery acquisition, the organisation is now evolving its approach to strengthen supporter engagement, improve retention and maximise fundraising performance across a wider range of income streams.

This role will play an important part in that transition. As the Foundation launches a new website, develops its use of Salesforce and strengthens its supporter communications, the Digital Fundraising Officer will help deliver effective digital fundraising and engagement activity across multiple channels. The postholder will support campaign delivery, manage digital content and platforms, and use data and insight to improve performance and supporter experience.

Principal Duties

The main duties of the Digital Fundraising Officer are:

· To plan, create and deliver fundraising, supporter engagement and stewardship communications across digital channels including email, website and social media

· To manage content across the Veterans' Foundation website, ensuring it remains accurate, engaging, accessible and aligned to fundraising and organisational priorities

· To support delivery of integrated fundraising campaigns across digital channels, helping to maximise income, engagement and supporter retention

· To use Salesforce and other digital systems to support campaign delivery, audience selection, reporting and data management

· To coordinate digital activity with external agencies, suppliers and partners, ensuring work is delivered to agreed standards and timescales

· To monitor and report on digital fundraising and engagement performance, using insight to support continuous improvement

· To contribute to the development, testing and optimisation of digital fundraising activity, supporter communications and online donation journeys

· To support fundraising products and appeals through appropriate digital marketing activity

· To manage relationships with supporters and donors through digital channels, ensuring a positive and engaging supporter experience

· To contribute content, stories and case studies that demonstrate the impact of Veterans' Foundation funding and inspire support

· To support fundraisers with appropriate digital materials, assets and resources

· To maintain awareness of digital fundraising, supporter engagement and charity sector best practice and identify opportunities to improve performance

· Other tasks may be required from time to time consistent with the job role.

Person Specification

The successful candidate will demonstrate:

· Experience of working in a digital fundraising, communications or marketing role

· Experience of managing and creating content for digital channels including email, websites and social media

· Experience of managing website content using WordPress or a similar content management system

· Experience of using CRM systems, preferably Salesforce

· Experience of monitoring and reporting on digital campaign performance

· Excellent written communication skills with the ability to develop clear, accurate and compelling content for different  audiences

· An understanding of charitable giving and the factors that motivate people to support charitable causes

· Strong organisational skills with the ability to manage multiple priorities and deadlines

· Good analytical skills and the ability to use data and insight to inform decision-making

· A high level of digital literacy, including experience of digital platforms, fundraising tools and reporting systems

· Experience of working with external agencies, suppliers or partners

· A proactive approach to problem-solving and continuous improvement

· Ability to work collaboratively within a small and fast-moving organisation

· A personable individual who can work effectively both independently and as part of a team.

We’re currently recruiting full-time or part-time (min. 21 hrs. p.w.) Mental Health Practitioner in our Young Carers Service to work directly with young people in Croydon.For all posts you need to have a mental health qualification (or other relevant qualification i.e. Youth Work, Social Work) and at least two years’ experience of working with young people. We are also looking for people with an open and flexible attitude; excellent engagement skills and a passion for working with children and young people around mental health. It would be desirable if you have experience working with young carers, young adult carers or families with caring responsibilities.

Responsibilities include offering detailed carers assessments and a flexible range of short-term mental health interventions to children and young people aged 5-25 including individual and group-based support; annual reviews, workshops, mental health/wellbeing/carer themed activities, respite activities for young carers. The posts have scope and opportunity for developing new initiatives and ways of working to support young people’s mental health and wellbeing across South London.

All posts are fully office based and will require flexible working across service areas and interventions and will involve regular evening (2 evenings for full time) and weekend (Saturday) work to meet the needs of young carers and young adult carers.

Please READ the full Job Description and Person Specification for this role is included in this pack, before applying.

Applying for the Posts  

You will be redirected to our webiste for the information pack that included the Job Description and Person Specification for the role.

To be considered for the position, the Application Form and the Equality & Diversity Monitoring Form need to be completed and return to the email address on the Application Form by midnight on Sun 22nd June 2026.   

We understand some candidates may want to use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we also want to learn more about the authentic you, so please ensure that your application reflects your own skills, knowledge and experiences wherever possible. In the spirit of transparency - we also ask that you indicate if you have used AI in your application. 

Decisions about who to invite for interview will be based on how well someone demonstrates that they meet the person specification for the specific post, so please make sure you complete the application form fully and accurately, giving evidence of how you meet each point in the person specification and indicating your relevant knowledge, skills and experience. Please note that CVs will not be considered. 

Email applicants will receive a confirmation of receipt and shortlisted candidates will be contacted as soon as possible. 

*We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible. 

Project Manager

Liverpool

£38,663

Contract – fixed term contract until 31 May 2028

Working hours – full time (35 hours a week) - you’ll agree your working pattern with your manager (core working hours are 08:00 - 16:00 or 09:00 - 17:00).

Location – Liverpool, hybrid homeworking (minimum 6 days a month in office). 

Our client is recruiting a Project Manager to work on the National Respiratory Audit Programme (NRAP). The aim of the programme is to drive improvement in respiratory disease across primary care, secondary care, and pulmonary rehabilitation with the delivery of national clinical and organisational audits across England and Wales. 

Purpose and scope

Key responsibilities

• Manage the Chronic Obstructive Pulmonary Disease (COPD) audit for NRAP, working closely with the relevant programme coordinator and clinical lead to ensure all outputs are delivered in line with contractual requirements
• Manage the adult and children and young people (CYP) Patient and Public Involvement and Engagement (PPIE) panels, including liaison with and oversight of the subcontractor responsible for delivering the CYP element
• Develop and implement a refreshed patient and public involvement and engagement (PPIE) strategy to ensure the integration of patient and carer perspectives throughout the programme.
• Maintain strong relationships with external partners, including sub-contractors, to establish effective operational procedures and achieve project milestones.
• Elevate the programme's profile externally to increase participation and engagement levels.

About you

Proven experience in project management and able to demonstrate project management skills used in the delivery of work.  

You will have:

• the ability to work across more than one project simultaneously, managing work within resources and to the satisfaction of stakeholders
• experience of coordinating and supporting patient and public involvement and engagement (PPIE) activity
• excellent communication skills, both verbal and written and be at ease working with a wide variety of audiences
• the ability to effectively work alongside busy clinical leadership and sub-contractors
• experience of working within the NHS or other health related environments.

This post affords an exciting opportunity to work with a dynamic and committed programme team that’s driving improvements in respiratory care, with the support of expert clinical leads.

Closing date: Friday 26 June 2026

Shortlisted candidates will be notified by: Tuesday 30 June 2026

Interviewing date: Thursday 02 and Friday 03 July 2026

Our client positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status or pregnancy and maternity. 

Our client is all about our people – our members, staff, volunteers and leaders. They educate, influence and collaborate to improve health and healthcare for everyone and know they can only do this by being inclusive, encouraging and celebrating diverse perspectives. Welcoming into their community people who represent the 21st-century medical workforce and the diverse population of patients they serve is a priority for them. 

Senior Support Worker

Sale, Manchester

£25,000 - £25,642 per annum (Once 6-month probation is passed)

Full or Part Time opportunities available.

Additional payments for night shifts (£12 per night - £55 for sleep-in)

• Have you worked in an adult social care or nursing setting?
• Experience of being a team leader or have at least 1 year of care experience?
• Do you want to progress to a Senior Support Worker?

Then Stockdales is the company for you! A charity based in Sale, just south of Manchester City Centre, we have over 70 years’ experience supporting people with learning and physical disabilities.

We pride ourselves on supporting our residents and service users to live their best lives to the fullest. Offering, high quality health and personal care for long-term residents of all ages. We have five 'luxury' style homes in Sale, with modern interiors and state-of-the-art lifting equipment and mobility aids, along with a day service in Altrincham.

Come and join the fun working environment here at Stockdales. You will be offering day to day, person centred care, which includes, activities and day trips planned weekly with residents and service users which includes – swimming, trips to the seaside, museums, sensory walks, and activity breaks across the country.

What you will receive whilst working for us:

• A competitive salary
• Enhanced pay for bank holidays and on call
• Excellent internal and external training offered
• Comprehensive induction and ongoing training
• Mileage paid for travel during work hours
• 28 days holiday per year pro rata inclusive of bank holidays
• Increased holiday entitlement with service
• Pension Scheme
• Cycle to work scheme
• Access to Wage Stream
• Medicash – includes access to 24hr GP, money off shopping and going out, wellbeing aids
• Life Insurance Scheme
• Monthly staff prize draw

What we want in return:

• Ideally a minimum of 1 year experience working in care with the ability to lead shifts
• Caring, self-motivated staff members who have passion and want to help people with learning disabilities and complex health care needs
• Have basic IT skills-Microsoft word and email. Ability to read and write and have basic numeracy skills is essential to this role
• Be Prepared to undertake a professional qualification relevant to the role, such as a level 2/3 RQF/NVQ
• Commitment to training and to progress to a shift leader
• Committed, reliable and willing to work as part of a team
• Flexibility- willing to work weekends and bank holidays
• Satisfactory DBS check, 2 references

You will go home at the end of your shift satisfied and feeling like you have made a big difference to the people you support.

If this job is for you, we want to hear from you.

Suzy Lamplugh Trust

Hybrid (40% office-based)
Full-time (35 hours)

Permanent
£47,124
Start: ASAP

Lead and shape services supporting victims of stalking and abuse

The Suzy Lamplugh Trust is seeking a Head of Operations to provide strategic leadership across our services, ensuring they are safe, effective, compliant, and sustainable.

This is a senior leadership role, responsible for overseeing service performance, infrastructure, and delivery at an organisational level. You will play a key role in shaping strategy, driving continuous improvement, and ensuring our services meet the needs of victims and funders alike.

About the role

You will:

• Provide strategic and operational leadership across all services, ensuring high-quality and compliant delivery
• Lead on organisational performance, including KPIs, quality standards, and reporting frameworks
• Oversee contract and grant delivery, ensuring all obligations and compliance requirements are met
• Hold senior relationships with commissioners, funders, and external stakeholders
• Lead service development, mobilisation of new contracts, and organisational change
• Ensure effective systems, infrastructure, and processes are in place to support delivery
• Provide leadership across safeguarding, risk, and organisational compliance
• Work as part of the Senior Management Team to shape and deliver organisational strategy

This role focuses on service infrastructure, performance, and strategic oversight, rather than direct frontline management

About you

You will be an experienced senior leader with a strong track record in operational and strategic service delivery within a safeguarding or related environment.

You will have:

• Significant experience leading multiple frontline services within a safeguarding or VAWG-related sector
• Experience operating at senior leadership level, contributing to organisational strategy
• Strong experience of performance management, KPIs, and quality assurance frameworks
• Experience managing statutory contracts or grant-funded services
• Proven ability to lead organisational change, service mobilisation, or transformation
• Strong understanding of safeguarding, compliance, and information governance
• Experience working with commissioners and senior external stakeholders

Desirable:

• Experience within stalking, domestic abuse, or VAWG services
• Experience in a charity or commissioned service environment
• Experience in organisational restructuring, service redesign, or systems implementation

Why join us

• Lead and shape services that support victims of stalking and abuse
• Join a collaborative and mission-driven senior leadership team
• Play a critical role in organisational strategy, growth and impact

How to apply

Please submit your CV and a supporting statement demonstrating how you meet the essential criteria detailed within the person specification.

Applications will not be considered without a supporting statement

Additional information

• This is a senior leadership role reporting to the CEO

Senior Finance Manager 

Suzy Lamplugh Trust 

Location: Hybrid (40% office-based London Vauxhall) 
Hours: Full-time (35 hours) 

Term: Permanent 
Salary: £42,654
Start:: ASAP 

As the Suzy Lamplugh Trust approaches its 40th anniversary year, we are entering an exciting period of growth, development and transformation. We are looking for an experienced, proactive and commercially aware Senior Finance Manager to strengthen our finance function and help support the next phase of the organisation’s journey. 

About the role 

This is a pivotal role within the Trust. You will work closely with senior leadership to provide high-quality management information and financial oversight that supports informed decision-making across the organisation. 

We are looking for an experienced and proactive Senior Finance Manager to lead the day-to-day finance operations of the Trust and play a central role in the production of high-quality management information that supports strategic and operational decision-making. 

The Trust operates across both charitable and commercial income streams, including consultancy and training services, therefore experience across both charity finance and corporate/commercial finance environments is highly desirable. 

This role would suit someone who thrives in a fast-paced environment, whilst improving systems and processes that support both, charity-funded and commercial activity. 

The Senior Finance Manager will lead the operational management of the finance function, ensuring robust financial controls, effective reporting and efficient day-to-day financial operations across the organisation. 

Reporting to the Director of Finance, HR and Governance, the role has significant responsibility for: 

• Management accounts and reporting 

• Budgeting and forecasting 

• Cashflow oversight 

• Audit and compliance 

• Payroll oversight 

• Financial controls and process improvement 

• Commercial and operational financial analysis 

• Management of the finance team 

Additional information 

• This is not a senior leadership role and the successful candidate will report to the Director of Finance, HR and Governance.

• This role is hybrid; however, full-time attendance at our London office will be required during the first three months to support induction and integration into the organisation. 

Ashden’s mission is to showcase outstanding climate solutions and accelerate systemic change that unleashes their transformative potential. Our vision is of a world where everyone enjoys access to clean energy. Where people and nature thrive.

For over 25 years, Ashden has worked with enterprises and organisations in the UK and the Global South to find, champion and scale solutions to the climate crisis. We excel in storytelling that connects these solutions with the policymakers, funders and investors poised to help them scale and maximise their impact.  Our support is expanding access to affordable clean energy to farms, villages and refugee camps in the Global South. In the UK, we are helping create warmer homes, greener schools and accelerating climate action across our towns and cities.

Ashden is a highly regarded and well-connected organisation with a strong brand and a track record of building meaningful relationships with high value and high-profile individuals. We are excited to build on the good work already achieved to further scale fundraising in this area.

You will be joining Ashden at a pivotal moment. In 2024, we launched our Changemakers campaign to secure mission-aligned funding from donors making four and five-figure gifts and beyond - a programme you will personally lead and continue to shape and develop - an exciting opportunity to nuture an emerging initiative by stewarding and uplifting current donors whilst attracting new supporters. Working in close partnership with the Director of Business Development, you will also proactively support the prospecting, cultivation and stewardship of both new and existing donors to secure transformational seven-figure gifts. As our Major Donor Lead you will have the opportunity to define, refine and strengthen our major donor proposition more broadly, securing both unrestricted and restricted income to support our long-term impact.

We’re seeking an experienced fundraiser with a track record of securing major gifts and building strong relationships with high-net-worth individuals. While climate or environmental exposure is not essential, alignment with Ashden's values and passion for driving systems change is crucial. You’ll be supported by a collaborative team, including senior leadership and Trustees, and will have key strategic and operational input into the success of our fundraising, the growth of the team, and the broader impact of our charity.

This is a stimulating and rewarding opportunity for someone looking to develop their career within a highly collaborative, passionate and visionary organisation. It is also an outstanding opportunity for those keen to deepen their experience and insight in philanthropy at the highest levels, including meaningful exposure to pioneering venture philanthropy and innovative impact-led funding models.

Location: Hybrid, ideally 2 days in London, pending donor meetings and events

Hours: Full Time with flexible working agreed. Part time hours or compressed hours will also be considered.

To read more about the role and organisation, please download the full appointment brief below.

Closing Date: 11 June 2026

People Beyond Profit Conversations: 15-19 June 2026

Ashden Interviews: 25 June 2026 (online) and 2 July 2026 (in person).

We are currently looking for an experienced and proactive individual to oversee the smooth and efficient running of large-scale clinical trials that contribute to high-quality research and impact public health and clinical practice.

As Trial Manager, you will play a key role in the planning, coordination, and delivery of clinical study(s) within the CPTU.  You will be responsible for coordinating participant recruitment, enrolment, and retention strategies, as well as managing site engagement and trial governance. Working closely with the wider project teams, investigators, and external partners, you will oversee trial timelines, budget adherence and regulatory compliance to ensure the study meets its objectives.

To apply for this role, you will have demonstrable experience of managing clinical trials previously, and will have extensive experience of liaising with multiple stakeholders and handling protocol deviations or trial-related challenges. Strong organisational and problem-solving skills are essential. Excellent communication skills are required to provide clear updates to internal and external teams, prepare reports for funders and regulators and contribute to publications or presentations.

If you are interested in applying for this exciting position, please submit your CV in the first instance (cover letters are not required).

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity.

Please note this is initially a 6 month contract and will be hybrid working (East London) although some flexibility can be considered. Please only apply if you have no more than a 1 month notice period.

Both part-time or full-time are considered for this role.

Our vision is a world where all pets are well cared for in loving homes for life.  To achieve this, we not only provide care for pets in need, but also help people be the best pet owners they can be.

Woodgreen is looking to appoint a full time Supporter Relations Executive to cover a 12 month maternity cover to help to grow the engagement, loyalty and value to Woodgreen by ensuring that our supporters always feel valued and know the difference they are making to pets and people across the UK.  Working as part of a small but busy team you will be the first point of contact for the charity through the management of the supporter email inboxes, donation phone lines and post, the successful candidate will also look after the administration and processing of donations and will be responsible for maintaining accurate database records and providing personalised communications.

In addition to this our Supporter Relations Executive will;

• Maintain the fundraising database, and other CRM platforms, so that all supporter details are complete, accurate and up to date in order to comply with GDPR regulations.
• Administer the Gift Aid Programme ensuring Gift Aid declarations are accurately recorded and scanned to maximise Gift Aid income and compliance with HMRC rules and regulations.
• Work collaboratively and positively across the charity, building close working relationships with colleagues to ensure knowledge and key information is shared and obtained so all enquiries received can be answered with accuracy, confidence and professionalism.
• Be responsible for processing and fulfilling supporter requests for fundraising materials such as, Money Boxes and Fundraising Packs so supporters receive the information requested in a timely manner in line with service level agreements.

To be considered you will need to have;

• Significant administration and data entry experience.
• Significant customer service experience in a multi-channel environment.
• Significant working experience with a Customer Relationship Management (CRM) Database.
• Demonstrable experience of effective communication at all levels across an organisation.
• Detailed understanding of Data Protection principles and legislation.
• The ability to multi-task, prioritise and manage your workload to meet deadlines.
• The confidence to use your own initiative when dealing with customer enquiries or complaints.

This is a full time hybrid position working 37.5 hours per week and it is expected that the successful candidate will spend approximately two to three days per week at our Godmanchester site.

The starting salary for this role is £27,300 - 29,426 per annum depending on experience. This is complemented by;

• 36 days annual leave per year (inclusive of bank holidays) rising by 1 day each year to a maximum of 40 days after five years
• Up to 8% employer pension contributions
• Support towards healthcare costs (cashplan)
• Employee wellbeing package to include free access to Headspace
• Life assurance (4x salary)
• Enhanced parental leave (subject to qualifying period)
• Benefits hub – exclusive discounts on popular brands
• 25% discount in our charity shops

Please note that you will need to have existing Right to Work in the UK to apply for this opportunity as we are unable to provide visa sponsorship.

Woodgreen is committed to making our recruitment processes accessible to all and, as part of this, we are flexible in the ways we give and receive information. If you would like to apply using a different format, please contact the Recruitment Team and we will do our best to put any reasonable adjustments in place.

Early application is encouraged as this position may close sooner than the stated deadline if a suitable candidate is found.

Woodgreen is committed to safeguarding children and adults at risk and protecting anyone that comes into contact with us from harm. We expect all employees and volunteers to share this commitment.