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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for an experienced and enthusiastic Events & Customer Experience Duty Manager to join our Events team at Enable!
The Events & Customer Service Duty Manager is responsible for leading the delivery of an exceptional customer experience across Enable's venues, ensuring the smooth and effective operational delivery of events and day-to-day activities. The role will champion customer service excellence, leading front-of-house operations and ensuring every visitor receives a professional, welcoming and consistently high-quality experience.
The role will lead front-of-house teams, coordinate operational activity, resolve customer issues and ensure that all customers, visitors, clients and stakeholders receive a consistently high standard of service.
Working as part of the operational management team, the Events & Customer Service Duty Manager will take responsibility for the successful delivery of events and venue operations on a day-to-day basis. The role will provide an opportunity to develop the customer experience and operational management.
About Us:
Enable is a charity dedicated to improving people's wellbeing and strengthening local communities. We work with councils, charities and other local organisations to deliver health, leisure, community services and events that enrich people’s lives and strengthen our local community.
At Enable, we value our employees and our culture, focusing on embracing diversity and fostering an inclusive, flexible and fun environment for employees to perform at their best. On top of a competitive salary and flexible working environment, employees will also receive:
Benefits:
- 30 days of annual leave (plus 8 bank holidays)
- Life Insurance
- Reward Schemes (RewardHub Membership, wellbeing budgets and cycle to work)
- A variety of social and wellbeing activities each month
- Mental Health & Wellbeing Perks (Monthly talks, Wellbeing Hour, etc)
- Gym Membership
Reports to: Facilities & Operations Manager
Based: Wandsworth
Salary: £32,000 per annum
Contract: Permanent, Full Time
Work Arrangement: 40 hours per week, Office, Rota Based
DBS: Enhanced
Role Overview:
The Events Team are a busy, creative, tight knit group of vibrant professionals who are looking for someone to join the team who pride themselves in 5 start customer service and going the extra mile for their clients. In the Events Team we celebrate creative problem solving, autonomy and integrity in our approach to work.
Main Duties/Responsibilities:
Customer Experience
- Deliver a consistently high standard of customer service across all customer touchpoints
- Act as a visible and approachable presence for customers, clients and visitors
- Proactively identify opportunities to improve the customer experience
- Respond to customer queries, feedback and complaints in a professional and timely manner
- Resolve issues effectively, escalating matters where appropriate
- Ensure customer feedback is captured and used to support service improvements
- Promote a positive, welcoming and inclusive environment for all customers and visitors
Event and Operational Delivery
- Take operational responsibility for the smooth delivery of events and activities during duty manager shifts, including build, live and break
- Ensure all operational areas are prepared and ready for customers and event attendees.
- Monitor customer flow, queues, facilities and overall customer experience
- Respond quickly and effectively to operational issues and unexpected situations
- Ensure agreed event plans, procedures and customer service standards are delivered
- Work closely with event organisers, contractors, suppliers and internal teams to support successful event delivery.
- Produce high-quality End of Day Reports, identifying trends, lessons learned and opportunities to improve operational process and the customer experience, making recommendations to management to support continuous improvement
- Carry out pre-event venue readiness inspections to ensure all customer-facing areas, equipment and facilities are presented to the highest standard prior to opening
- Ensure venues are reinstated to operational standards following each event, identifying any maintenance, cleaning or operational issues requiring follow up
Team Support
- Lead, motivate and support customer service and front-of-house teams during events and daily operations.
- Provide clear briefings and ensure staff understand their roles and responsibilities
- Monitor team performance and provide coaching and feedback
- Support the induction and training of new team members
- Promote a positive team culture focused on excellent customer service
- Address poor performance or conduct issues in line with company procedures, escalating where necessary.
- Develop, implement and maintain consistent customer service standards across all venues, events and front-of-house operations
- Lead and follow through on receiving customer feedback
- Support commercial objectives through strong customer engagement and insight
- Lead by example, demonstrating professional and exceptional customer service standards at all times
- Foster a collaborative working environment, encouraging effective communication and teamwork across operational departments
Health, Safety & Compliance
- Ensure the event operates in accordance with relevant health and safety procedures
- Respond appropriately to incidents, emergencies and safeguarding concerns
- Complete and maintain accurate operational and incident records
- Ensure staff follow relevant policies, procedures and risk assessments
- Support the safe evacuation, invacuation, lockdown and other emergency procedures where required
- Report any hazards, incidents or operational concerns to the appropriate manager
Communication and Administration
- Maintain effective communication with colleagues, managers, customers and stakeholders
- Complete shift handovers and operational reports
- Record customer feedback, incidents and service issues accurately
- Support the monitoring of customer service performance and operational standards
- Contribute to team meetings, service reviews and continuous improvement activity
Skills and Experience:
Essential
- Experience working in a customer-facing operational environment
- Experience delivering a high standard of customer service
- Experience supervising, leading or supporting a team
- Excellent communication and interpersonal skills
- Ability to remain calm and professional under pressure
- Strong problem-solving and decision-making skills
- Ability to work flexibly, including evenings, weekends and event days
- Good organisational and administrative skills
- Full UK driving License
Desirable
- Experience working in events, hospitality or similar operational environment
- Experience handling customer complaints and challenging situations
- Experience working in a busy venue or high-volume customer environment
- Experience supporting staff training and development
- Experience with customer feedback systems or performance monitoring
Key Competencies
- Customer-focused
- Operationally effective
- A confident communicator
- Calm under pressure
- Solution-focused
- A positive team leader
- Organised and proactive
This is an exciting opportunity to be a part of a company that positively impacts the community around them! If you are someone that is motivated by a desire to enrich the lives of others and make a genuine difference, then please Apply Now and follow the prompts.
Enable is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be. To find out more on our approach to Equality, Diversity and Inclusion, please visit our website.
The client requests no contact from agencies or media sales.
The School for Social Entrepreneurs backs people with purpose — entrepreneurs building organisations that change their communities. We're looking for a National Partnerships Lead to work directly with our CEO, driving high-priority national funding partnerships, diversifying our income, and building the relationships that fund our impact.
You'll identify major funding opportunities, negotiate with trusts, corporates and government partners, and lead complex proposals from first conversation through to a signed agreement — including the budgets, risk assessments and value propositions behind them. You'll also act as a sounding board for the CEO, pressure-testing ideas and sharpening how we tell our story to funders.
We're looking for sustained experience supporting a CEO or senior leader, a track record of leading multi-million pound funding initiatives end-to-end, and the versatile writing skills to move between board papers and detailed funder tenders without losing accuracy under pressure. Sharp budgeting and numeracy matter for this role, alongside real comfort building trust with senior external stakeholders.
This position is for someone who thrives on ambiguity, enjoys solving complex problems, and wants their work to directly fund entrepreneurs changing their communities.
To equip people with skills, funding, and networks to realise their potential, improve lives and protect the planet.
The client requests no contact from agencies or media sales.
We are looking for a policy adviser to work primarily in our resource stewardship theme to help deliver ambitious leadership for the environment. You will also have opportunities to work on projects in our Legislation & Governance unit.
Using your strong research and strong communication skills, you will contribute to work that shapes the future of circular economy policy and environmental legislation in the UK. Collaborating with colleagues across the organization, including in comms and politics, you will help identify compelling evidence, stories, and projects to drive better use of resources in the UK and will secure support for projects and policy proposals by building relationships with politicians and policymakers, environmental NGOs and community groups, business partners and other stakeholders.
This is a varied role that will also include project management to ensure effective delivery, including ensuring outputs and events are effectively planned and executed to deadline and to a high quality.
You will need to understand, or be willing to learn about, the political and environmental policy contexts we work in and the state of resources policy and wider environmental legislation in the UK.
Green Alliance is an independent think tank and charity focused on ambitious leadership for the environment.
The client requests no contact from agencies or media sales.
Age UK is seeking a highly skilled Senior Financial Accountant to join the Finance & Corporate Services division on a fixed term contract ending 30th July, 2027. This is a fantastic opportunity to play a key role in our financial control environment, whilst supporting work that makes a real difference to older people across the UK.
As a Senior Financial Accountant, you will work alongside another SFA, supporting the Head of Financial Control and CFO to deliver accurate financial reporting and maintain strong controls across the Group and subsidiaries.
We are ideally seeking a candidate that is available for an immediate start in this hybrid role.
This is a hybrid opportunity, a blend of homebased and office working. Our linked office for this role is at One America Square, London (EC3N 2LB) and you would be expected to attend as and when required.
Key Responsibilities
Statutory Accounts & Reporting
Prepare statutory accounts for key subsidiaries and contribute to Group accounts.
Lead on Group SOFA and cashflow.
Act as a main point of contact for external auditors.
Controls & Month-End
Reconcile all balance sheet accounts monthly and address variances proactively.
Manage intercompany balances, pension accounting, investments, and consolidation.
Tax (VAT & CT)
Ensure VAT returns align with the Group's partial exemption method.
Support VAT queries and liaise with HMRC.
Prepare corporation tax computations and work with external advisers.
Additional Contributions
Provide data for investment committees and reserves reporting.
Support implementation of new accounting standards (SORP/FRS 102).
Contribute to new finance system implementation.
Must haves:
The below competencies will be assessed at the indicated stage of the recruitment process: Application = A, Interview = I, Test = T, Presentation = P
Experience
* ACCA, ACA qualified A
* Experience of providing monthly/annual reporting cycles. A, I
* Experience of producing high quality financial information including statutory accounts, financial analysis and board reports. A, I
* Experience of year end external audit. A, I
Skills and knowledge
* Good charity accounting skills including an understanding of charity fund accounting and activity accounting. A, I
* Excellent MS Office skills, particularly Excel. A, I
* Able to interact at all levels and excellent communication and interpersonal skills. A, I
Personal attributes
* Works in a structured and methodical manner, deadline driven. I
* Works well in a pressured environment. I
* Proactive approach, able to work independently as well as collaborate with other members of finance and the wider business. I
Great to Have's:
The below competencies will be assessed at the indicated stage of the recruitment process: Application = A, Interview = I, Test = T, Presentation = P
Experience
* Experience of using Business Central software. I
* Extensive experience of using Financial Systems. I
* Experience of reporting tools such as Power BI would be advantageous but not essential. I
What we offer in return
- Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
- Excellent pension scheme, life assurance, Health cashback plan and EAP
- Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
- Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
- Blue Light Card Scheme
- You Did It Awards - recognition awards from £100-250
- Many additional benefits
Additional Information
Supporting statements and anonymisation
Candidates are expected to provide a supporting statement that explains how they meet the competencies annotated with an 'A' in the job description, to assess suitability for the position.
Age UK acknowledges and accepts that AI may be used to support the application; we do expect candidates to personalise experience, knowledge and skills and failure to do so, may result in your application being rejected.
Please submit a Word version of your CV as it will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements and heavily formatted CVs. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.
Equal opportunities & Disability Confident Scheme
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. Age UK is a Disability Confident Scheme employer. Due to high numbers of applications received, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
Reasonable adjustments
Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.
For a full list of benefits please visit our website.
We're looking for a Fostering Coordinator to play a vital role in helping dogs thrive outside the kennel environment, by recruiting and supporting volunteer foster carers.
What does this role do?
As Fostering Coordinator, you will:
- identify and place suitable dogs into foster care, including temporary placements for long-stay dogs needing respite from kennels, and carry out necessary intake assessments,
- recruit, assess, and induct new foster carers, promoting the scheme through events, conversations, and collaboration with colleagues across Dogs Trust,
- support foster carers with regular check-ins, arrange veterinary appointments, and provide access to behaviour or training support when needed,
- deliver training to foster carers, either one-to-one or through organised group sessions,
- promote dogs in foster or Home Stay settings by preparing profiles, contacting potential adopters, organising matching meetings, and completing all adoption paperwork.
Could this be you?
To be successful in this role, you'll understand the importance of fostering, and the positive impact it can have on a dogs journey to their forever home. With experience of working with volunteers, you will have excellent communication and organisational skills, and ability to support fosterers as they provide temporary care to our dogs. You'll need some dog handling experience, as well as excellent customer service skills.
Interviews are provisionally scheduled for 20th and 21st August 2026 at Shrewsbury Rehoming Centre.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
For over 60 years the National Children’s Bureau (NCB) has been building a better childhood for all.
We are currently recruiting a Policy and Communications Coordinator to join our Policy and Communications team on a two-year fixed-term contract.
Policy and Communications Coordinator
Contract: 2-year fixed term
Work Pattern: 35 hours per week. (1 FTE). We are open to flexible hours and working patterns, including accommodating part-time and compressed hours where possible.
Salary: £31,000 per annum
Location: London Fields, London E8 3PN. NCB promotes a hybrid, flexible way of working with 1 day working in the office if based in London
About the Role
The Policy and Communications Coordinator plays a key role in helping NCB drive positive change for children and young people across the UK, by supporting the delivery key elements of policy, public affairs, and communications work. This role supports the development and delivery of high-quality and impactful policy outputs, communications and campaigns, to enhance our visibility and impact, bringing lived and learned experiences to the heart of our influencing work.
Supporting cross-NCB coordination by working across teams and Specialist Membership Groups, the Coordinator will grow and maintain vibrant, diverse and engaged memberships, and help ensure NCB’s voice is clear, timely, and influential across the policy arena and public conversation.
We are particularly interested to hear from candidates with an interest in wellbeing, belonging and anti-bullying, as these will be key areas that the post-holder will focus on. NCB's Policy and Communications team also works across a range of other issues such as SEND, health, social care, poverty and justice.
What you’ll be doing:
Communications and digital engagement:
- Support the delivery of integrated communications and campaigns that amplify the voices of children, young people and families.
- Draft, design, and schedule engaging, accessible content across a range of digital channels, including social media, website, sector-facing briefings, newsletters and e-marketing content.
- Monitor news coverage, maintain a media contact database, and draft media statements and press releases to secure national and regional coverage.
- Work closely with our networks and advisory groups to ethically gather, produce, and share powerful case studies and testimonials that highlight lived experiences of our areas of work.
- Maintain digital assets, ensuring all case studies and images are ethically sourced with informed consent and stored securely.
- Monitor, analyse and report on monthly digital analytics to optimise website traffic, social media performance and sector newsletter open rates.
- Develop and maintain membership processes for external networks and groups.
- Coordinate logistics for cross-sector membership groups, campaign launches, sector webinars, and network-wide stakeholder events.
Policy and public affairs:
- Monitor UK policy and parliamentary activity, announcements and sector trends to flag advocacy opportunities or policy risks for our networks.
- Summarise complex policy documents, legislation, and research reports into clear and concise briefings for internal teams, sector partners and member, and to support engagement of lived experience groups.
- Contribute to the development of high-quality consultation responses, position statements, and briefings for civil servants, MPs, and other stakeholders.
- Coordinate policy activities across NCB projects and networks, including our work involving members, children and young people.
- Support the organisation of parliamentary events, roundtables and stakeholder meetings.
- Support the development of positive relationships including Parliamentarians, politicians and officials in central and local government, and other key stakeholders.
- Support secretariat work and parliamentary engagement for All-Party Parliamentary Groups.
- Maintain up-to-date records of key stakeholders including policymakers, parliamentarians, officials, and sector contacts.
We are looking for someone who brings:
- A genuine interest in policy, public affairs and communications.
- An understanding of issues affecting children and young people in the UK.
- Knowledge of UK government, policymaking and parliamentary structures and processes.
- A personal commitment to diversity, equity and inclusion and anti-discriminatory practice, particularly in anti-racism and anti-ableism.
- Excellent interpersonal and verbal communication skills, with the ability to engage effectively with people from a range of backgrounds and build collaborative working relationships.
- Strong organisational, administrative and project coordination skills, with the ability to manage competing priorities and meet deadlines.
- Excellent written communication skills, with experience of producing high-quality content for different audiences and purposes, including briefings, reports, digital content or stakeholder communications.
- Experience of creating content for digital channels, including websites, newsletters and social media in a professional context.
- Strong research and analytical skills, with the ability to identify, interpret and synthesise information from a range of sources accurately and clearly.
- Commitment to involving children, young people and adults with lived experience, in effective, ethical and evidence-based ways.
- Excellent IT skills, including Microsoft Office applications and experience using databases, websites and digital systems.
About NCB
For more than 60 years, the National Children’s Bureau has championed the rights and amplified the voice of children and young people in the UK. We interrogate policy and uncover evidence, blending in lived and learnt experience to shape future legislation and develop more effective ways of supporting children and families.
Bringing people and organisations together is fundamental to how we improve the systems that babies, children, young people and their families rely on to thrive. We push boundaries, even looking beyond childhood itself to consider transitions into adulthood and the impact of childhood issues on an entire lifespan. We are united for better childhoods and brighter futures.
The Benefits
- 30 Days Annual Leave
- Generous Pension Scheme
- Cycle to work scheme
- Flexible Working
- Winter Holiday Closure & Break
- Employee Assistance Programme
Applications close at 08:00am on Tuesday 1st September 2026.
Assessments and interviews to be conducted during the week commencing 7th September 2026.
Please note that we reserve the right to close this vacancy early should we receive a high volume of applications. We encourage interested candidates to submit their applications as soon as possible.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
We are actively seeking to broaden the diversity of our staff group and warmly welcome applications from candidates underrepresented in the charity sector, including those from Black and Global Majority communities, disabled people, LGBTQ+ individuals, and people with lived experience of the issues NCB works on.
No agencies please.
We are looking for a warm, thoughtful and organised Dementia Adviser to join our supportive team in Hull working 20 hours per week on a fixed term contract until 31 March 2027.
This is a community -based role involving regular travel across the Hull area including local home visits, meetings, and direct support.While some planning and administration can be completed from home, the focus of this role is being present in communities, meeting people face to face and building trusted local connections.
You will work closely with people living with dementia and those who care about them, providing ongoing support. You will listen carefully, understand what matters most to each person and offer guidance that helps them feel steadier and more confident as their situation changes.
Your days will be varied and meaningful. You might be visiting someone at home, offering calm reassurance over the phone, or working closely with other professionals to make sure the right support is in place. We operate a triage system for new referrals and you will play your part in making sure people are responded to quickly and thoughtfully. You will manage your own caseload, keeping clear and accurate records, while always seeing the person behind the paperwork.
You will be part of a caring and dynamic local team who share ideas, reflect together and support one another. There will be time to meet as a team and opportunities to keep growing your knowledge of dementia, with your manager and colleagues alongside you. We provide training and ongoing support.
You don't need previous dementia experience to apply.
Please don't be put off from applying if you don't meet every requirement listed below. We recognise the value of transferable skills, lived experience and potential. Whether your experience comes from work, volunteering, supporting someone affected by dementia, or you're looking for your first professional role, we'd love to hear from you.
About you
You will have:
- An understanding of dementia, personal experience of supporting someone affected by dementia, or a willingness to learn about the experiences of people living with dementia and those who care for them.
- Experience providing information, guidance, advice or emotional support. This could be gained through health, social care, community, voluntary, customer service, education, housing, retail, hospitality or other people-focused roles.
- You will be able to listen and communicate, with the ability to build trust and rapport with people from a wide range of backgrounds.
- The ability to manage your workload effectively, with appropriate support and tools, and to balance competing priorities.
- Confidence using IT systems to maintain accurate and confidential records.
- A compassionate, non-judgemental and person-centred approach, with respect for diversity and individual lived experiences.
- The ability to travel independently.
- The confidence and ability to communicate with a wide range of people, adapting your approach to ensure understanding. You may occasionally represent Alzheimer's Society at local events, providing information about dementia and signposting people to further support and resources.
Key Responsibilities:
- Build supportive, trusting relationships with people living with dementia and their carers across, recognising and respecting individual needs and circumstances.
- Provide personalised information, advice and emotional support that reflects each person’s culture, background, values and preferences.
- Deliver support through home visits, telephone contact and partnership working other professionals.
- Participate in the triage rota, ensuring new referrals are handled promptly, sensitively and equitably.
- Manage a defined caseload, maintaining accurate, respectful and confidential records.
- Signpost and connect individuals to appropriate local services and community networks, reducing isolation and increasing access to support.
- Work collaboratively within a supportive team environment, contributing to reflective practice and continuous improvement.
- Facilitate and deliver regular peer support groups, creating a safe, inclusive environment where people affected by dementia can share experiences, build connections, and access tailored information and guidance.
About Alzheimer's Society
Dementia is the UK's biggest killer. One in three people born in the UK today will develop dementia in their lifetime.
At Alzheimer's Society, we're the UK's leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding groundbreaking research and campaigning to make dementia the priority it should be.
Together with our supporters, we're working towards a world where dementia no longer devastates lives.
Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.
Our commitment to Equity, Diversity, Inclusion & Belonging
We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.
We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society.
Our Equity, Diversity and Inclusion Strategy here along with our internal employee forum and Employee Lived Experience network groups help us promote inclusion and belonging, becoming an engaged and inclusive organisation for all our people.
Our hiring process
During your recruitment process we want to make sure that you bring your whole self and can be at your best. We are working hard to ensure our recruitment process is as inclusive as possible, so please do inform us of your experience and anything you think we could do better by completing our candidate survey when you apply.
To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We recognise the benefits of AI, but if you're considering using it to submit your application, we encourage you to reflect on the value it truly adds. AI tools often lack the personal touch and authenticity that set candidates apart. We want to hear your unique perspective, experiences, and skills, so we encourage you to showcase them in your own voice.
We try to avoid closing roles early where possible, however if we receive a high volume of applications, we may close earlier than the advertised closing date. Should this occur, we will aim to provide you with at least 48 hours' notice.
We are committed to safer recruitment and ensuring the welfare of those we work with, due to the nature of some of our roles, we might need to carry out a Criminal Record Check at the relevant level. You can read more information via our Website.
Giving back to you
Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society.
You can also visit our Working for Us pages, which give you more information about what it's like to be an employee at the Society.
This is an exciting opportunity for two Learning & Development (L&D) professionals to join our team as we implement our new L&D approach and expand our operational training team. The successful candidates will be part of a busy L&D team, providing functional support to help the organisation deliver its strategic aims and corporate priorities.
Your day-to-day duties will be varied, allowing you to utilise your training experience and digital learning capabilities within a supportive team environment, while contributing to our key deliverables and goals. You will play an integral part in enhancing the learning and development experience across the organisation.
This role is based in the UK and sits within the People & Culture Directorate as part of the Learning & Development team.
What we’re looking for:
Working together:
- Collaborative team player dedicated to collectively developing high-quality learning solutions.
- Able to translate briefs or instructions into clear, actionable deliverables.
Delivering High quality results:
- Results-driven with a keen eye for detail and clear communication to ensure high-quality outputs.
- Strong time management and organisational skills, with the ability to work to plans and meet deadlines.
Culture:
- Will work with a hybrid model and adapts approach to best fit each scenario and needs of others.
- Friendly and approachable; quick to build rapport with others.
Developing self and others
- Confident in delivering engaging training sessions, both in-person and virtually.
- Experienced in the full lifecycle of learning solutions, including planning, content development, facilitation, and evaluation.
The ideal candidates will bring experience of working within a learning and development environment, delivering training activities both face-to-face and virtually, preferably in a hybrid-working context. They will possess a positive and solutions-focused mindset and as happy working within a team as they are independently. The successful candidate will be flexible in their approach and adaptable to provide the best solutions within scope. This role will have a positive impact to the work of the L&D team and some of our key priorities and deliverables. The role holder will have a L&D CIPD qualification or equivalent, or willing to undertake the qualification.
Interview details:
- Date: W/C 14 September 2026
- Format: Online
- Location: UK Wide
Our L&D team is based across the UK. This is a hybrid role, involving working from your nearest office location (Belfast, Birmingham, Cardiff, Exeter, Glasgow, Leeds, London, Manchester and Newcastle) and from home. Frequent travel to other offices and locations across the UK is to be expected.
We will be hosting a briefing session on Thursday 13th August at 12:00pm. This is a great opportunity to learn more about the role, gain insight into the team and key responsibilities, and ask any questions you may have. To register or ask any questions please email using the address on our main careers page.
How to apply:
Upload your CV in word format and write a supporting statement (1000 words) with the following criteria, we will use this to score your application.
Essential Criteria:
- Proven practical experience in delivering impactful and engaging training sessions, both in-person and virtually.
- Strong teamwork and collaboration skills.
- Excellent time management abilities and proven track record of meeting deadlines.
- Committed to own Continual Professional Development.
Desirable Criteria:
- Skilled facilitator with the ability to create immersive and engaging learning experiences.
- Knowledge of accessible design standards and inclusive design principles, ensuring equitable learning opportunities.
- Use of design software such as Articulate and Vyond, or similar platforms, to elevate the learning experience.
- CIPD Qualification, working towards qualification or willing to undertake relevant development.
Equity, Diversity and Inclusion
Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.
We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages.
As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.)
It starts with community.
The client requests no contact from agencies or media sales.
Are you a in a strategic business development role with a passion for purpose-driven work? Do you thrive on creating change, building high-performing teams, and developing innovative approaches to generating sustainable income?
We are seeking an exceptional individual to lead the creation of a new income-focused function within our organisation. This is a unique opportunity to reshape and develop a team from the ground up, influence organisational strategy at the highest level, and help secure the resources needed to maximise our impact on the communities and people we serve.
As ourDeputy Head of Income Strategy and Growth you will play a pivotal role in strengthening the organisation's financial sustainability and supporting our long-term mission. Working alongside senior leaders, you will develop and deliver a comprehensive income strategy that brings together fundraising, partnerships, grants, corporate partnerships, and other income-generating opportunities.
You will lead a team through a period of transformation, creating a clear vision, developing capability, and embedding a culture of innovation, collaboration, and continuous improvement.
Key information:
· Hours: 37 hours per week (possibility of condensed hours)
· Work pattern: Monday to Friday 9 to 5pm (flexible and hybrid working)
· Salary: £42,630.00 - £46,182.50 (pro rata for part time)
· Location: Suffolk (Ipswich, Felixstowe, Saxmundham or Bury St Edmunds)
· Transport: Driving licence and own transport is essential as travel will be required between sitesand around Suffolk
· Contract type: Permanent
About You
We are looking for an inspiring leader who combines strategic thinking with a commitment to making a difference.
You will have:
- Experience leading teams through change, transformation, or restructuring.
- A strong record of delivering income growth, fundraising success, business development, or strategic partnerships.
- Excellent stakeholder engagement and influencing skills.
- The ability to balance commercial thinking with organisational values and social impact.
- Strong leadership capabilities with experience developing and motivating teams.
- Excellent analytical, planning, and problem-solving skills.
- A passion for the nonprofit sector and a commitment to helping people and communities thrive.
Key Responsibilities
- Lead the redesign, development, and growth of a newly structured income generation team.
- Develop and implement an ambitious income strategy aligned with the organisation's mission and strategic priorities.
- Identify and develop sustainable income opportunities across fundraising, grants, trusts, corporate partnerships, commissioned services, and other revenue streams.
- Build strong relationships with donors, funders, partners, stakeholders, and supporters.
- Use data, market insight, and sector intelligence to influence organisational decision-making.
- Drive innovation and explore new approaches to income generation and supporter engagement.
- Foster a high-performance culture that enables colleagues to thrive and develop.
- Monitor and report on income performance, ensuring resources are used effectively to maximise social impact.
This is a rare opportunity to shape a brand-new function and leave a lasting legacy within an organisation that exists to make a positive difference.
You will have the freedom to innovate, the influence to shape strategic decisions, and the satisfaction of knowing that your work directly supports our mission and the people who rely on our services.
Why work for Suffolk Mind?
Suffolk Mind is a highly regarded, and established Mental Health Charity serving its communities, right here in Suffolk.
We are committed to supporting the health and wellbeing of our staff and have tailored our benefits package* to support this; we offer:
· 25 days holiday per year plus bank holidays as standard– increasing to 30 days with length of service (pro rata for part time employees)
· Your birthday day off
· An option to buy or sell annual leave
· Health and dental care insurance plan
· Occupational sick pay scheme
· Pension scheme
· Blue Light Card – offering discounts on 100’s of retailers both in store and online
· Monetary reward for length of service
· Refer a friend scheme
Plus, internal wellbeing courses, opportunities for training, flexible and hybrid working options, excellent support and job satisfaction.
If you are excited by the prospect of building teams, creating sustainable income, and helping a purpose-led organisation achieve its ambitions, we would love to hear from you.
For more information, please make sure you visit the vacancies page on our website and download the full job description and person specification.
Join us and help create a stronger future for our organisation and the communities we serve.
To apply:
Visit our website, from the top menu select ‘get involved’ then ‘vacancies’ in the drop down list.
Attach a CV with cover letter detailing how you meet the job requirements.
JOB CLOSES: Sunday 13th September 2026
The client requests no contact from agencies or media sales.
Context of role:
The Outreach Officer plays a key role in raising awareness of services, strengthening community
partnerships and supporting the delivery of high-quality bereavement support activities across the
region. The postholder will engage with local networks, coordinate events, and support volunteers while ensuring effective monitoring, reporting and continuous improvement.
This role sits initially within Shropshire, Worcestershire and Herefordshire, but will expand to support phase 3 of the expansion which will include the West Midlands, Warwickshire and
Staffordshire.
Key responsibilities:
Support Service:
1. Event Coordination and Delivery
1.1: Coordinate and deliver regular community engagement activities, including; coffee mornings and
support events.
1.2: Organise and facilitate regular wellbeing and social activities, such as; walks or group sessions.
1.3: Represent the organisation at regional events, including supporting fundraising and CYP teams
when required.
1.4: Co-lead on bookings and coordination of Ty Uchaf, our respite house.
2. Awareness, Training and Engagement
2.1: Lead on regional awareness training delivery for non-emergency services and community-based
organisations.
2.2: Deliver additional 2wish training programmes as required, including Children & Young People
(CYP) and Bereavement in workplace support training.
2.3: Lead awareness and advocacy activities with local ‘support champions’, including professionals
within non-emergency services.
3. Partnership and Network Development
3.1: Actively engage with local bereavement networks through attendance at meetings, hosting
information stands and building strong professional relationships across the region.
3.2: Develop and maintain effective links with community partners to expand reach and awareness of
services.
4. Volunteer Support
4.1: Act as a key local contact for volunteers.
4.2: Support the recruitment, training and retention of volunteers in collaboration with the wider
team.
5. Administration, Monitoring and Reporting
5.1: Maintain and take ownership of relevant systems and spreadsheets, including those used for:
52: Event planning and delivery
5.3: Marketing and communications
5.4: Contact and engagement tracking
5.5: Professional and family engagement records
5.6: Accurately record interactions with stakeholders, including; families, professionals, champions
and referral partners.
5.7: Monitor and manage posts/content on Facebook family accounts.
6. Quality Assurance and Improvement
6.1: Support quality audits and contribute to continuous improvement processes.
6.2: Collect and review feedback from events and training sessions to inform future development.2.0 General:
1.1: To be responsible for organising own work agenda, time management and administration
1.2: To keep clear and up to date records on database of activities with families and any ensuing
action
1.3: To promote the on-going work and continued support that 2wish can offer
1.4: To work as part of a team providing support to suddenly bereaved families
1.5: To work alongside support team and maintain a seamless approach to service delivery
1.6: To maintain a high degree of confidentiality in accordance with the charity’s policies
1.7: To show respect and sensitivity for the cultural and religious beliefs of families
1.8: To undertake learning opportunities and seek them out for the team
1.9: To adhere to all company policies and procedures including Safeguarding, Confidentiality,
Health and Safety and Lone Working; and to be proactive in implementing new safe working
practices as appropriate
1.10: To attend weekend and evening community events in support of the charity as necessary
1.11: Participate as and when required in team meetings and one-to-one meetings, and
undertake, as appropriate, courses/training/other developmental activities, which is relevant to
the role
1.12: To contribute to the evaluation and monitoring processes to ensure effectiveness of
services and activities provided
1.13: Contribute on the social media platforms maintained by 2wish
It is the nature of the work that tasks and responsibilities are in many circumstances
unpredictable and varied. All employees are therefore expected to work in a flexible way and
tasks, which are not specifically covered in their job description may have to be undertaken.
This role is subject to a DBS check.
The client requests no contact from agencies or media sales.
Compliance Manager
£52,862.53 per annum
Histon (Hybrid)
Permanent
Full-Time
Minimum of 1 day per week at Head Office, plus site visits at other sites around Cambridgeshire
About the role:
The right candidate will be a highly motivated person capable of achieving high levels of compliance with legal and regulatory requirements in a housing setting.
You will be responsible for overseeing the full range of asset compliance including fire safety, gas, electric and legionella testing as well as be involved in embedding best practice and risk management.
This role also combines compliance with managing our clients technical contracts; therefore, you will also lead a team in overseeing responsive repairs and a planned programmes, whilst ensuring the safety and satisfaction of their customers at all times.
To be successful in this role, you will need to have:
· Proven track record and experience of contract management and managing areas of housing compliance
· Strong financial, commercial and building safety awareness
· Effective communicator, with robust problem-solving and decision-making skills
· Excellent IT skills of Windows-based IT packages, particularly Excel
· Sound knowledge and experience of housing management and asset databases
What we can offer:
- Employee discount scheme (retail, leisure, gym membership and fitness equipment)
- Doctor Care Anywhere (telehealth service offering private online GP and nurse appointments via video and phone)
- Employee Assistance Programme
- Financial wellbeing hub - access to advice and support from experts, whether you're budgeting, interested in investing or retirement planning
- Refurbished Tech - access to the latest models at affordable prices, with a 12-month warranty and 30-day money back guarantee.
- Cycle to work scheme (salary sacrifice)
- One day off a year to volunteer for a charity of your choice
- 30 days holiday, increasing to 35 days per annum, inclusive of bank holidays (pro rata for part-time staff), depending on length of service
- Holiday purchase scheme - up to 5 days per annum (pro rata for part-time staff)
- Company sick pay
- 58p per mile business mileage allowance
- Refer a friend scheme (£250)
- Contributory pension scheme, which both you and our client contribute to
- Enhanced maternity and paternity leave
- Flexible Working Policy
- Full induction
- Comprehensive free training and development opportunities with paid time off
- Free DBS (for relevant posts)
- Free onsite/nearby parking
- Hybrid Working Policy
- Flexitime scheme
As part of the recruitment process, candidates will be required to complete an online Personality Profiler prior to interview
Closing date: Midnight Sunday 23 August 2026
Interviews: Friday 28 August 2026
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
World Jewish Relief provides life-saving and life-changing action to people in crisis around the world. We work with our trusted local partners to help people survive the consequences of conflict and disaster, to thrive and rebuild their lives. We deliver programmes using our expertise, with urgency to achieve maximum and sustainable impact for those within and beyond our community.
We are looking to recruit an experienced Programme Manager to lead the management of a new Water, Sanitation and Hygiene programme in Mozambique. The programme will be delivered in partnership with a Mozambican organisation and aims to improve access to safe, inclusive and sustainable water, sanitation and hygiene services for vulnerable communities in Mozambique. It will include activities such as construction or rehabilitation of water systems, sanitation facilities, hygiene promotion, community engagement, institutional capacity strengthening and climate-resilient WASH planning.
The Programme Manager will ensure high-quality, timely and compliant delivery within budget. Based at our office in London, you will be responsible for the programme’s overall performance, partnership management, financial oversight, risk management, safeguarding, monitoring, evaluation and learning, and donor reporting.
You should have:
- Significant experience managing international development or humanitarian programmes, including WASH or a substantial WASH component.
- Experience working with local or national partners and managing institutional donor grants, preferably FCDO-funded programmes.
- Strong experience in programme planning, budgeting, forecasting, financial monitoring, risk and compliance.
- Experience using theories of change, logframes, indicators and MEL plans, and translating data into management decisions.
- Experience producing high-quality donor reports and undertaking international programme-monitoring visits.
- Experience working in complex, fragile or resource-constrained contexts.
- Good knowledge of WASH, GEDSI, sustainable and climate-resilient programming, and programme-cycle management.
- Financial literacy and confidence reviewing budgets, expenditure reports and programme data.
- Fluent written and spoken English and working knowledge of Portuguese
- A commitment and empathy to the work and values of World Jewish Relief.
- A commitment to safeguarding, accountability, ethical practice, equality and inclusion.
- Be willing and able to travel regularly to Mozambique.
Benefits
We offer a range of benefits including:
- 23 days holiday plus bank holidays and Jewish holidays. After 2 years’ service holiday entitlement increases to 25 days.
- Pension scheme – we contribute 5% to the World Jewish Relief pension scheme.
- Life Insurance – up to 3 times salary to nominated beneficiaries
- Health Cash Plan – cash back to cover the costs of dental treatment, optical care, specialist consultations and a range of complementary therapies
- Enhanced maternity & paternity pay
- Employee Assistance Programme – free, confidential advice or support with any personal or work related concerns or free counselling if needed
- Season ticket / travel to work loan
- Cycle to Work Scheme
- On Friday the office closes at 3pm
- We encourage flexible working and offer a range of flexible working options.
Equality, Diversity and Inclusion
World Jewish Relief promotes equality, diversity and inclusion in our workplace. We invite and welcome applicants from diverse backgrounds. We encourage applications from candidates of different ethnicities, socio-economic backgrounds, race, gender, age, disability, sexual orientation and of faith or none that meet the criteria set out for this role.
You don’t need to be Jewish to work for us, but you must be committed to our faith based values of Justice, Kindness, Repairing the World and Welcoming the Stranger. We are inspired by these values to work beyond our community, recognising the dignity and potential of all people.
How to apply
Please upload your CV and a cover letter which demonstrates your suitability for the role answering the following question in your cover letter:
· Why does this role appeal to you and how do you meet the criteria in the person specification?
Interviews will be held in week commencing 31st August 2026
Bringing life-changing action to people in crisis around the world
The client requests no contact from agencies or media sales.
Location (UK): Office Hybrid* - London / Sheffield / Glasgow
Hours: Full-time 35 hours per week
Salary: £33,698 per annum (London), £30,635 per annum (rest of UK)
Benefits: Read more about the excellent benefits we offer
Contract type: Permanent
Travel: Monthly travel to London for team meetings (if not London-based) and occasional travel for external events (including occasional evenings & weekends)
Closing date: 23:59 hours, Sunday, 23 August 2026
Join us and use your skills, knowledge, passion and energy to help us achieve a future free from arthritis.
This is an exciting opportunity for an ambitious fundraiser to establish a robust mid-value (£10k-£99k) programme and pipeline of trusts, foundations, and National Lottery agencies. You will play a vital role in filling a gap in our current portfolio and will be supported by the Trusts & Statutory Fundraising Manager to build the new programme from the outset.
About the role
As part of the Trusts & Statutory team, you will sit within the Philanthropy & Partnerships department; a collaborative and creative collection of teams who are committed to diversifying the charity’s income.
The core function of your role will be to develop and manage a new programme of mid-value (£10k-£99k) trusts, foundations, and National Lottery agencies to increase income for both project and core activities. This will include researching and building a pipeline of prospects, preparing high-quality written proposals and reports, and delivering excellent stewardship. You will account-manage a small cohort of existing donors, delivering on contractual agreements and strengthening the relationships long term.
You will liaise closely with colleagues across services, research, and campaigning to gather the necessary project information, data, case studies, and outcomes for use in your applications and impact reporting.
About you
If your knowledge, skills and experience include the following then we’d love to hear from you:
- A great communicator, who can write well, listen to others, and effectively present complex information.
- Proactive, well-organised, and able to work autonomously when required.
- Demonstrable experience of working in a similar role or a desire to develop transferrable skills.
- Experience of writing bids, applications, or proposals.
- Experience in preparing detailed reports and using data to demonstrate impact.
- Experience of undertaking in-depth research and developing targeted proposals for presentation to prospects.
- Experience of developing and maintaining long term relationships with supporters or clients.
- Experience of securing and managing mid-level (£10k-£100k) gifts from trusts, foundations and National Lottery sources.
*As a hybrid worker the expectation is that you will spend around 40% of your working time in our office spaces or working in community settings. As an inclusive employer we will consider home-based working for anyone where office-based hybrid working would be a barrier to being able to work for us, for example for someone living with a long-term health condition or disability.
The client requests no contact from agencies or media sales.
Location (UK): Office Hybrid* - Belfast
Hours: Full-time, 35 hours per week. Part-time considered (pro-rata) 28 hours or above per week
Benefits: Read more about the excellent benefits we offer on our profile page
Travel: Regular travel in and around Northern Ireland. Travel to London on an occasional basis for team meetings or training. Travel to events including occasional weekends or evenings.
Join us and use your skills, knowledge, passion and energy to help us achieve a future free from arthritis.
We are looking for an experienced fundraiser who has strong experience of raising money in Northern Ireland. This is a relationship-led role that would be ideal for someone who loves working with people and understands network mapping to maximise connection to cause to accelerate income growth. You will have experience of creating strategy, winning new business, and be happiest spending significant time out and about meeting people. While you will be based in Northern Ireland with strong connection to other colleagues based in and out of the Belfast office, this role is part of the Public Fundraising team who are based across England and you'll have regular contact with colleagues in the corporate fundraising and trusts teams.
About the role
In this role you will build strong relationships with volunteers, community groups, clubs, local businesses and others to inspire and motivate them to invest in a future free from arthritis. This is a new role for the charity, and it gives someone the opportunity to shape this area of work and lead on the income opportunities in Northern Ireland. But you won’t be starting from nothing; our Northern Ireland based staff and volunteer group have strong networks and brilliant ideas for supporting your success. You’ll also have support from the wider Public Fundraising team as well as the Philanthropy and Partnerships team. There is so much potential in this area and we’re looking for someone who is excited and has the skills to turn that potential into a strategy for success. And this work has never been more crucial; Arthritis UK Northern Ireland have recently published a landmark report calling for immediate action to tackle the growing musculoskeletal (MSK) health crisis in Northern Ireland, where people are waiting in pain for years to access a diagnosis and life changing surgery.
About you
If your knowledge, skills and experience include the following then we would love to hear from you:
- Experience in partnership fundraising.
- Experience in public speaking, such as giving presentations and talking at events.
- Experience and a keen interest in building long-term relationships with supporters.
- Experience of winning new business, able to ‘make the ask’ for support and to influence/negotiate.
- Experience in working with volunteers to fundraise.
- Proactive and confident self-starter, able to work both independently and collaboratively.
- Skilled at supporter stewardship.
- Skilled at building excellent relationships with a wide range of people.
- Able to spot opportunities and maximise them for income growth.
*As a hybrid worker the expectation is that you will spend around 40% of your working time in our office spaces or working in community settings.
As an inclusive employer we will consider home-based working for anyone where office-based hybrid working would be a barrier to being able to work for us, for example for someone living with a long-term health condition or disability.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Us:
Islington Boat Club proudly provides multi-disciplined paddlesport activity programmes to the local
community, schools, youth, private and SEN groups. The Regents Canal provides us with a dynamic yet
enjoyable base to coach and improve upon people's ability and skills on flat water and beyond.
The Role:
We are looking for an experienced Paddlesport Instructor (minimum UKCC Level 2 / BCAB Level 3) to join our team. You will deliver a range of disciplines, including SUP, Kayaking and Canoeing to students of varied ages and abilities on a daily basis.
As part of this role you will ensure all our participants have a safe and enjoyable experience out on the
water by delivering high quality sessions in line with both internal procedures and national governing
body syllabuses.
When working with young people, we have a strong emphasis on incorporating youth work into our
activities, this can include leading land based as well as other activities when on or offsite.
The role will require being flexible, working shifts across a 17 hour week. Typically between the hours
of 9am and 7:30pm. Weekends, Bank Holidays and School holiday shifts should be expected.
About You
We are looking for Coaches who are committed to best practice with a high work ethic and take pride in
their work and the achievements of their students. They must be a team player, working together with
others to achieve our organisational goals.
There will be opportunities for staff progression and Personal Development.
Basics:
The role offered is a 12 month contract for a minimum of 17 hours per week (term-time). There is the opportunity for additional hours at school holiday times and during the working week for the successful applicant.
The client requests no contact from agencies or media sales.



