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About Us

Learning and Work Institute is an independent policy and research organisation focused on lifelong learning and better work. Our vision is for a fair and prosperous society where learning and work enable everyone to realise their potential. We research what works, influence policy, and develop new ideas to improve practice. 

About The Role

This role focuses on increasing the reach and impact of L&W’s work through effective digital communications and press and media activity. You will work with colleagues to communicate research, promote campaigns and events, and engage L&W’s audiences.

You will bring experience of delivering digital communications and press and media work, excellent communication and organisational skills, and an interest in learning, skills and employment policy.

Working hours:Full-time; part-time (0.6-0.8 FTE) considered for the right candidate. Other forms of flexibility also available (e.g. condensed hours, varied start times).

Location: London or Leicester. Hybrid working where you are required to work at an L&W office a minimum of 40% of your working week.

Duties and Responsibilities

• Content development: work with colleagues to translate L&W’s research and policy work into engaging content for different audiences to support L&W’s influencing activities.
• Website: draft, publish and maintain accurate, accessible and engaging content.
• Social media: plan, draft and post content.
• Email communications: produce and send newsletters, targeted mailouts and marketing emails.
• Press and media: draft press releases, identify relevant outlets and journalists, maintain contacts, pitch stories and coordinate responses to enquiries.
• Campaigns and events: plan and deliver promotional communications, agreeing audiences, content and schedules with colleagues; provide practical support and cover for the campaigns and events coordinator when required.
• Design: produce straightforward branded graphics and communications materials using tools such as Canva.
• CRM: help maintain accurate, up-to-date records in L&W’s customer relationship management system and support colleagues to use it consistently.
• Continuous improvement: monitor performance across communications channels and use findings to improve content and engagement.
• Undertake any other duties commensurate with the grade and level of responsibility for this post.

About You

Skills:

• Excellent written and verbal communication skills, with the ability to turn complex information into clear, engaging copy for different audiences - Essential
• Strong skills in creating and publishing content for social media, websites and email - Essential
• Proficient in email marketing and website content management systems -Desirable
• Basic design skills and familiarity with design software, such as Canva- Desirable
• Excellent administration and planning skills. Proficient in MS Office - Essential

Knowledge:

• Knowledge of the press and media, and how to secure coverage - Essential
• Understanding of how communications can support policy influencing and engagement with policymakers -Desirable
• Understanding of accessible digital communications and good practice in handling personal data for email marketing and CRM use - Essential
• Knowledge of current policy and practice in learning, skills and employment -Desirable
• Knowledge of, and commitment to, L&W’s charitable aims and purpose - Essential

Experience:

• Experience of building effective working relationships with colleagues and external stakeholders to deliver communications - Essential
• Experience of producing content for social media, websites, newsletters and emails in a professional setting - Essential
• Experience of drafting press releases and pitching stories to journalists - Essential
• Experience of delivering communications to promote campaigns or events -Desirable
• Experience of working in a fast-paced environment, managing competing priorities, and delivering accurate work under pressure - Essential

Benefits (FTE equivalents, part time pro-rated)

Salary of £27,128 - £36,140, depending on experience and location

- 31 days FTE holiday increasing to 33 days after 5 years’ service, of which 3 are shutdown days in addition to public holidays.

- Company pension scheme with 8% employer contribution

- Group Life Assurance 3*salary

- Hybrid working (with 40%-60% of your time required in the office)

- Flexible working practices

- Employee Development Scheme

- Retailer Discounts

- Enhanced occupational maternity, adoption, paternity and shared parental pay

- Enhanced occupational sick pay

- Eye care scheme

- Employee Assistance & Wellbeing Programme

- Gold award in Investors in People

How to Apply

We value equality, diversity and inclusion, and welcome applications from different backgrounds. We are also committed to making reasonable adjustments for candidates who have accessibility requirements.

If you possess the experience and attributes above and have a passion to support the delivery of our vision, then you could be the person we are seeking. Please apply with a CV and cover letter. Your cover letter should detail why you are a good fit for this job, with reference to specific points in the job description with no more than 1000 words.

The closing date for applications is 7th December 2026