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Scope and senior accountability

Hold delegated senior responsibility for the performance, quality, workforce, safeguarding and development of the children and family services portfolio.

Lead EHWP+ as a key commissioned programme, ensuring that delivery remains aligned with contract requirements, local need, agreed outcomes and Spring North’s values.

Hold senior accountability for the effective management and delivery of counselling and therapeutic services within the portfolio, including service quality, practitioner practice, professional standards, supervision arrangements and continuous improvement.

Balance strategic direction with strong operational grip, intervening early where delivery, safety, quality, finance or partnership performance is at risk.

Contribute to whole-organisation leadership, growth, resilience and culture as an active member of the Senior Leadership Team.

4. Key accountabilities

4.1 Strategic leadership of children and family services

• Develop and implement a clear strategic direction for EHWP+ and the wider children and family services portfolio, aligned with Spring North’s organisational strategy and local commissioning priorities.
• Maintain a strong understanding of the changing needs of children, young people, parents and carers, using data, lived experience, professional insight and community intelligence to shape priorities.
• Create a more connected portfolio by linking existing services, clarifying pathways and reducing gaps, duplication and avoidable hand-offs for families.
• Promote early help, prevention, relationship-based and strengths-based approaches that improve emotional health, wellbeing, resilience and family outcomes.
• Keep abreast of policy, legislation, evidence and emerging practice affecting children, young people and families, translating these into proportionate action.

4.2 EHWP+ programme leadership and delivery

• Provide senior leadership and direction to the EHWP+ team, creating a shared focus on access, quality, outcomes, partnership delivery and continuous improvement.
• Lead the operational delivery of counselling and therapeutic provision, ensuring clear service models, referral and allocation arrangements, appropriate caseload management, safe thresholds, effective practitioner deployment and consistent therapeutic practice across employed teams and delivery partners.
• Ensure counselling and therapeutic interventions are delivered by appropriately qualified and competent practitioners, with suitable induction, supervision, continuing professional development and access to specialist or clinical advice where required.
•  Ensure that service plans, capacity, resources and delivery arrangements are sufficient to meet contractual commitments and respond appropriately to local need.
• Establish clear management arrangements, decision-making routes and performance expectations across employed teams and delivery partners.
•  Review delivery data, caseload or activity information, outcomes, waiting times, feedback and emerging risks; agree and monitor corrective action where required.
• Ensure that the voice of children, young people, parents and carers is visible in-service design, review and improvement.
• Support effective mobilisation, change and service redesign when contracts, need or evidence require a different delivery response.

The Opportunity

GOD TV are looking to build our Partnerships call team in the UK. We are looking for dedicated Christians who would like the opportunity tobe part of a dynamictelephone call team committed to sharing the Gospel throughout the globe and serving our viewers both in prayer and creating opportunities for them to partner with us.

This is an opportunity to work from home and connect with GOD TV’s viewers via the phone with a variety of calls from across the US, the UK, Europe and the Nordic regions via phone & social media.

The Role

This role is a telephone based fundraising role. As a Partnership Co-ordinator you will be part of the UK Partnerships team. It will be your job to build mutually beneficial relationships with new and existing contacts over the phone. You will learn all about GOD TV and the powerful testimonies we receive, and will communicate with our partners to encourage them, share these stories and to increase financial support.

Responsibilities include making calls to ensure the re-engagement of lapsed donors, increasing regular giving and asking people to give new gifts. This is done from a perspective of creating ‘God’ appropriate opportunities for people to give into and not a sales approach, but as part of your role you will be expected to bring in new income and have an annual target to meet. 

You will be expected to think of creative ideas to help grow and sustain GOD TV’s donation income alongside your team.

Why This Role

This is more than a fundraising position; it is a front-line ministry role at a pivotal moment in GOD TV’s history. As a Partnership Co-ordinator you serve as the face of GOD TV, building and maintaining strong relationships with the partners who engage with this ministry.

For a professional who excels in communication and finds deep fulfilment in prayer, this role offers the rare chance to use your career to directly advance the Gospel. You will join a high-energy, supportive team where your daily conversations have a tangible, eternal impact on millions of homes worldwide.

Please download the full Job Description for more information.

Genuine Occupational Requirement

Due to the nature and strategic influence of this role, we believe that there is a Genuine Occupational Requirement (GOR) for this role to be fulfilled by a practicing and committed Christian believer. 

Use your clinical skills, compassion and rehabilitative approach to help people receive specialist hospice care at home.

At Princess Alice Hospice, we support people through life, death and grief across the London Boroughs of Kingston, Richmond and large parts of Surrey. We are looking for a caring and enthusiastic Senior Occupational Therapist to join our Hospice at Home team, supporting patients in the comfort of their own homes.

What we offer:

· 27 days’ annual leave, plus recognised public holidays, rising with service, pro rata for part-time.

· Educational and professional development opportunities, supported by our on-site Education Team.

· Free onsite parking, subsidised meals and in-house laundry of uniforms.

· Regular clinical supervision and a supportive, collaborative working environment.

· Employee Assistance Programme, wellbeing support and Blue Light Card access.

· Access to Group Personal Pension Plan (provided by Scottish Widows) plus we also offer an Auto-enrolment pension with NEST. If you have been a member of the NHS Pension Scheme, you may be able to continue your contributions to that scheme during your time at Princess Alice Hospice.

As our Senior Occupational Therapist, you will take a holistic approach to supporting patients’ physical, psychological, social and cognitive needs. Working both independently and as part of a multidisciplinary team, you will assess, plan and deliver personalised interventions, promoting a rehabilitative and enablement-focused approach to care.

You will build meaningful relationships with patients, families and carers, using advanced communication skills to support people through challenging and sensitive situations. Working alongside colleagues and external partners, you will help ensure patients are supported to remain in their preferred place of care wherever possible.

This varied and rewarding role offers the chance to combine your clinical expertise with compassionate, person-centred care in a supportive environment that values Integrity, Compassion, Accountability, Respect and Excellence.

What you will bring as Senior Occupational Therapist:

· Experience as an Occupational Therapist, with the confidence to work independently and as part of a multidisciplinary team.

· A holistic, person-centred approach to assessment, care planning and therapeutic intervention.

· Strong communication skills, including the ability to support patients, families and carers in sensitive situations.

· A commitment to rehabilitation, enablement and helping people remain in their preferred place of care wherever possible.

· The ability to build effective working relationships with colleagues, external partners and community services.

· A compassionate approach and commitment to delivering high-quality hospice care in line with our values.

If you are ready to make a meaningful difference as a Senior Occupational Therapist, we would love to hear from you. Please click on the link to submit your application today.

Are you ready to empower young people aged 18–24 to take their first real steps into employment?

Job title: Employment Coach – Northern Futures
Salary: £26,239 - £28,554 per annum
Hours: Full Time – 37 Hours per week
Contract: Fixed term – initially until March 2027
Location: Available posts within the North East Combined Authority region (Co Durham, Newcastle, Northumberland, North Tyneside, South Tyneside, Sunderland & Gateshead)

About us

Groundwork NE & Cumbria is a long‑established environmental and community charity with over 30 years of experience creating greener, healthier and more resilient places across the region. Our mission centres on Creating Better Places, Improving People’s Prospects, and Promoting Greener Living, helping communities thrive no matter the challenges they face.

We deliver hundreds of locally‑led projects each year, including initiatives that support young people into education, training and employment, helping them overcome barriers, build life skills, and reach their full potential.

About the role

You will be responsible for supporting them through every stage of their journey, enabling participants to address their barriers and realise their aspirations.

Within this role you will be required to source new referrals who are predominantly economically inactive; complete the enrolment paperwork, including development plans and eligibility checks. You will also be required to attend events and present the delivery model to referral sources to attract additional referrals.

Successful employment coaches believe in the potential of every individual they work with.

About You

We want someone like you with the confidence to positively engage and motivate people from a wide range of backgrounds. We're in search of individuals who have prior experience in employment coaching, case management, or related fields, ideally with a focus on economically inactive individuals. You will have strong interpersonal skills with the ability to build rapport whilst being empathetic, patient, and proficient in communicating with individuals from various backgrounds.

You will be passionate about empowering others to recognise their strengths, overcome obstacles, and achieve their goals. Believing that with the right support and guidance, individuals can take control of their own futures and succeed in the labour market

Closing date: Wednesday 30th September 2026
Please note, should we receive a high volume of applications, we may look to close the role early, therefore we recommend an early application.

Interested?

If you would like to find out more, please click the Apply button. You will be directed to our website to complete your application for this position.

This role is subject to an Enhanced Disclosure endorsed by the Disclosure and Barring Service.

We want you to be yourself at Groundwork and we value everything that makes you unique. We recognise and celebrate your difference and together we make Groundwork a special and great place to work. As a Disability Confident employer we offer a guaranteed interview to applicants with a disability who meet the essential criteria for the role.

At Groundwork we ensure that we provide a safe environment for adults, children and young people to take part in any activity or service that we organise. We are committed to creating a culture that promotes safeguarding and the welfare of all children, young people and adults at risk.Our safer recruitment practices support this by ensuring that there is a consistent and comprehensive process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all the people we appoint are suitable to work with our children, young people and adults.

This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.

No agencies please.

Who we are
We are OUTpatients, the UK’s LGBTIQ+ cancer charity. Proudly led by and for our community, we are here to shake up the system, advocate for equity, and stand up for every LGBTIQ+ person affected by cancer. Our passion to support others is born out of personal experience; we understand what it’s like to not see yourself reflected in the services you use, and feel like you are left in the margins at a time when you most need personalised support. That is why we host peer support, educate healthcare professionals and help to shape national policy so that nobody has to go through cancer alone.

The position

The Head of Fundraising & Business Development is one of three new senior leadership roles we're creating alongside our CEO, the first time OUTpatients has built a leadership team of this kind. It's a rare chance to build an income generation function from scratch, not inherit and manage one that already exists.

You'll be the driving force behind how we fund our growth: designing and delivering a multi-channel income strategy spanning trusts and grants, corporate partnerships, individual giving and commercialised education products, and personally securing the gifts and partnerships that sustain our peer support, healthcare education and advocacy work. This is a hands-on, deeply personal role. You'll write the bids, pitch the sponsors and build the relationships yourself, not oversee others doing it.

Working closely with our incoming Chief Operating Officer and Chief Medical Officer, and reporting directly to our CEO, your work will directly shape how many more LGBTIQ+ people affected by cancer we're able to reach.

To learn more about the role, please read the attached Job Description.

Events Manager

Full-time, permanent | London (hybrid – 3 days/week in office) | 35 hours per week | Salary: £38,000-£45,0000

About the role

We're looking for an experienced Events Manager to lead the planning and delivery of a diverse portfolio of in-person, virtual and hybrid events for professional scientists. From conferences and seminars to workshops and training sessions, you'll be at the heart of how we bring our scientific community together, creating excellent stakeholder experiences, strong financial outcomes, and events that help us live out our charitable mission.

Reporting to the Head of Membership, this is a fantastic opportunity for a proactive events professional to take ownership of a busy, varied portfolio and make a genuine impact on the reputation of a leading learned society.

What you'll be doing

Strategic development

• Develop and implement our annual events programme, aligned to our mission, strategic objectives and members' professional development needs
• Use data, evaluation and stakeholder feedback to continuously improve how we plan and deliver events

Event planning and delivery

• Plan, coordinate and deliver a diverse programme of high-quality events, on time, within budget and to a high standard
• Manage the full mix of in-person, virtual and hybrid formats, ensuring digital platforms and in-person experiences work seamlessly together
• Own event logistics end-to-end: venue sourcing, contract negotiation, supplier management, registration, accommodation, catering, accessibility and technical infrastructure
• Act as the key point of contact for speakers, delegates, suppliers and stakeholders, delivering excellent customer service throughout
• Support the recruitment and management of speakers, chairs and facilitators
• Champion best-practice project management and a culture of continuous improvement across the events function

Financial and commercial management

• Prepare and manage event budgets, forecasts and financial reporting
• Monitor income and expenditure to ensure events are financially sustainable and hit agreed targets
• Identify opportunities for efficiencies, margin improvement and revenue growth
• Work closely with Marketing, Communications and Membership colleagues to maximise attendance and engagement

Risk, governance and compliance

• Ensure events comply with relevant legislation, health and safety, safeguarding, data protection and organisational policy
• Identify and manage operational, financial and reputational risks
• Maintain accurate event documentation, contracts and records

Monitoring and evaluation

• Set and track KPIs for the events programme
• Analyse attendance, financial performance and delegate feedback
• Report on outcomes and opportunities to senior management, committees and Council

What we're looking for

Essential experience

• Significant experience planning and delivering in-person, online and hybrid academic or professional events
• Track record of managing multiple projects simultaneously to tight deadlines
• Experience of budget management, financial monitoring and reporting
• Experience procuring and managing venues, suppliers and event-related contracts

Desirable experience

• Background working within membership organisations, professional associations, scientific, charity or PCO (professional conference organiser) environments
• Knowledge of health and safety, risk management, accessibility and relevant legal requirements for event delivery

Skills

• Excellent organisational, task and time-management skills, with strong attention to detail
• Able to work proactively and use your own initiative
• Excellent verbal and written communication skills, with the ability to build relationships at all levels
• Confident user of the Microsoft Office / Microsoft 365 ecosystem

You are

• Friendly, approachable and professional
• Customer- and member-focused, with a genuine commitment to great service
• Proactive, adaptable and resilient, with a calm head under pressure
• Innovative, with an interest in new approaches to engagement and event delivery
• Comfortable representing the organisation externally and with senior stakeholders
• Committed to equality, diversity and inclusion in everything you do
• Willing to work flexibly, including occasional evenings/weekends and travel within the UK and occasionally overseas

How to apply

To apply please submit a CV and cover letter outlining your suitability for role by 5pm on Wednesday 14th October.

Who we are
We are OUTpatients, the UK’s LGBTIQ+ cancer charity. Proudly led by and for our community, we are here to shake up the system, advocate for equity, and stand up for every LGBTIQ+ person affected by cancer. Our passion to support others is born out of personal experience; we understand what it’s like to not see yourself reflected in the services you use, and feel like you are left in the margins at a time when you most need personalised support. That is why we host peer support, educate healthcare professionals and help to shape national policy so that nobody has to go through cancer alone.

The position

The Chief Medical Officer is one of three new senior leadership roles we're creating alongside our CEO, the first time OUTpatients has built a leadership team of this kind. Although the role is part-time, just one day a week, its influence is not: you'll be the clinical conscience of everything we produce, and a trusted voice for LGBTIQ+ people affected by cancer within the NHS and medical sector.

Working at the intersection of oncology and LGBTIQ+ health equity, you'll ensure our resources, training and peer support are always backed by rigorous clinical evidence and safe, reliable quality standards, giving our small team the confidence to support people safely. Beyond quality assurance, you'll act as a trusted spokesperson and policy voice, opening doors within the NHS and cancer sector that a patient-led charity alone cannot.

Working closely with our incoming Chief Operating Officer and Head of Fundraising & Business Development, and reporting directly to our CEO, your clinical judgement will directly shape how safely and credibly we're able to grow.

To learn more about the role, please read the attached Job Description.

Who we are
We are OUTpatients, the UK’s LGBTIQ+ cancer charity. Proudly led by and for our community, we are here to shake up the system, advocate for equity, and stand up for every LGBTIQ+ person affected by cancer. Our passion to support others is born out of personal experience; we understand what it’s like to not see yourself reflected in the services you use, and feel like you are left in the margins at a time when you most need personalised support. That is why we host peer support, educate healthcare professionals and help to shape national policy so that nobody has to go through cancer alone.

The position

The Chief Operating Officer is one of three new senior leadership roles we're creating alongside our CEO, the first time OUTpatients has built a leadership team of this kind. It's a genuine opportunity to shape how a fast-growing charity operates, not simply maintain what already exists.

You'll be the CEO's key partner in turning our five-year strategy into a well-run, sustainable organisation: leading a team of six, taking ownership of our finances, risk and governance, and building the systems and structures that let our small, passionate team deliver more, safely and well.

Working closely with our incoming Head of Fundraising & Business Development and Chief Medical Officer, and deputising for the CEO when needed, your work will directly shape how many more LGBTIQ+ people affected by cancer we're able to reach.

To learn more about the role, please read the attached Job Description.

Who we are?

Our vision is a world where difference is valued, and diversity is celebrated. A world where everyone has the same rights, freedoms, choices, and opportunities.

Surrey Coalition of Disabled People is an innovative organisation that is led by disabled people working together to achieve our vision.

Introduction to the role

The Digital Communications Coordinator will coordinate the digital communications for Surrey Coalition of Disabled People as well as the projects/networks that we coordinate such as The Independent Mental Health Network (IMHN).

Purpose of the role

To lead on the coordination, design and delivery of vibrant and engaging communications for The Coalition.

We want to expand our reach and increase our engagement.

You will help us to achieve this:

• Through building our existing social media channels as well as researching/implementing new channels
• Keeping The Coalition website updated with fresh and engaging content
• Developing marketing materials for our events/social activities and services/projects
• Being the expert in digital accessibility

Main responsibilities

• Craft/develop content for the Coalition’s social media channels including You Tube and the website
• Co-ordinate and develop an ongoing schedule of new content for each of the social media platforms, ensuring this is in line with the overall organisation’s activities
• Monitor networks/trending topics to ensure that the Coalition maximises any opportunities to respond to appropriate topics
• Provide analysis of the effectiveness of our content through regular reporting including key metrics such as reach, impressions and engagement
• Keep the website updated – including making changes to pages as well as building new ones
• To ensure that our communications are available in a wide range of formats that meets the accessibility needs of our membership
• Working with the wider staff and volunteer team, to identify and generate compelling case studies and examples of our work
• To be the brand guardian for the organisation
• To develop the knowledge of the staff team around effective communications, and contribute to team training and development
• To develop Coalition News, our quarterly Newsletter
• To attend member events to capture content for communications across all channels
• To support fundraising with developing appropriate content for funding applications and reporting
• Help develop and implement a 3 year communications and marketing strategy for the charity
• Draft press releases as required and liaise with members, staff and journalists to organise coverage.

We are looking for someone with:

• Outstanding organisation and planning skills (E)
• Excellent written communication skills and experience with copywriting for social media platforms (E)
• Some experience of creating and editing basic graphics, video and animation using software such as Photoshop, Illustrator, Canva, Adobe Effects and/or photo editing software (E)
• Experience of editing web pages and building web pages (E)
• Able to analyse and evaluate reports from social media activity (E)
• A high degree of self-motivation and able to work on own initiative (E)
• A creative flair, ideas and understanding of current media trends, identifying opportunities etc. (E)
• Experience of working in a Disabled Peoples Organisation or in the wider Voluntary Community and Social Enterprise (VCSE) sector (D)
• Experience and knowledge of working with people who are Disabled and/or carers or lived experience of Disability or being a family Carer (D)

This role requires the successful applicant to be subject to an Enhanced Disclosure and Barring Check (we will organise and pay for this for you if you are successful). 

What we offer you:

• Flexible working hours
• Induction training and support
• On-going training and development and the opportunity to complete accredited training
• 27 days annual leave per annum (excluding bank holidays), raising to 28 days after 2 years of service 
• Access to our Employee Assistance Programme
• Company Pension Plan
• Equipment (laptop and mobile phone)
• Pre-agreed expenses
• A great team and the opportunity to really make a difference! 

Job Purpose

This role offers an opportunity to play a vital part in sustaining our Helpline service, which sits at the heart of the support we provide to people living with PSP & CBD. As Helpline Care Navigator (HCN), you will act as the first point of contact for individuals, families and health professionals across the West and South West.

You will deliver compassionate, person-centred support and clear, practical information via telephone and email, ensuring people affected by PSP & CBD feel heard, informed and supported at every stage of their journey. Alongside direct support, you will actively engage with health and social care professionals, neurology clinics and wider partners to strengthen local awareness of PSP & CBD and enhance referral pathways across the region.

This is a key role in maintaining continuity, quality and momentum within our Helpline service and you will be reporting to the Helpline and Support Services Manager.

Contract Type

Full Time – permanent contract (6 month probationary period)

Salary

£27,500 per annum 

Hours of Work & Annual Leave

• 35 hours per week -  this may include working some unsociable hours, including evenings and weekends.
• 28 days plus bank holidays. Pro-rated for part time role.

The main office is in Milton Keynes, and we have a hybrid working policy with staff expected to spend one day a week in the office and the remainder can be worked from home. HCN’s currently work from the office on a Wednesday. There is flexibility in the arrangements that need to be agreed upon with the line manager.

Key Responsibilities

To be ‘first point of call’ for people with PSP & CBD and their families living in the West and South West Region including Shropshire, Herefordshire, Warwickshire, Gloucestershire, Wiltshire, Hampshire, West Sussex, East Sussex, Dorset, Somerset, Devon, Cornwall, Avon, Isle of Wight. Providing people with support and information over the phone and via email.

• To raise awareness of PSP & CBD across all health and social care disciplines in he region by engaging with HSCP’s and neurology clinics.
• To provide accurate information in all aspects of PSP & CBD in response to enquiries and signpost onto other organisations where appropriate.
• Ensure a maximum response to all helpline calls, emails and enquires.
• To keep clear and accurate records and statistics of enquires received and actions taken.
• To carry out a maximum number of proactive calls to people affected by PSP & CBD within the region as directed by the Helpline Manager.
• Develop and maintain the existing database of key health and social care professionals and regional services.
• Attend outreach events to build the profile of PSPA services amongst health and social care professionals.
• To deliver awareness and learning sessions to HSCP’s within your region
• Work with the Director of Policy and Influencing to identify ways in which services and care can be improved for families affected by PSP & CBD in the region.
• To signpost to PSPA Support Groups and services.
• Liaise with external services to signpost to local support.
• Take an active part in the delivery and planning of information and support events, which may include the possibility of overnight stays and weekends.
• Liaise with the fundraising team to signpost to fundraising activities.
• Liaise with the Volunteer Coordinator to maintain and build volunteering in the region.
• To attend and contribute constructively to team and other meetings as required.
• To ensure the implementation of policies, procedures and quality standards as defined by PSPA.
• Contribute to the development of literature and articles for PSPA Matters.
• To undertake any other tasks, by agreement as required, in support of the work of PSPA.

The duties may be changed and/or varied to meet changing circumstances at the discretion of the CEO and Board of Trustees.

Person Specification

Essential Criteria:

• Experience in delivering helpline and/or information and support services
• Excellent listening and interpersonal skills, with the capacity to listen actively understanding different points of view
• Ability to keep accurate records
• Willingness to undertake training and continuing personal development
• Experience of and sensitivity to communicating with audiences from a range of backgrounds
• Strong IT skills, with experience in MS Office products and customer relationship management software
• Flexible and reliable attitude and the ability to self-organise and to work without direct supervision
• Good communication skills, both oral and written and excellent telephone manner
• Ability to manage difficulty questions, emotions and situations in a calm and confident way.

Desirable Criteria:

• Knowledge of PSP & CBD or other neurodegenerative diseases and/or experience of working in the NHS
• An understanding of Safeguarding and an ability to follow relevant policies and procedures
• Knowledge of healthcare or social care systems.

Job Purpose

This role offers an opportunity to play a vital part in sustaining our Helpline service, which sits at the heart of the support we provide to people living with PSP & CBD. As Helpline Care Navigator (HCN), you will act as the first point of contact for individuals, families and health professionals across the West and South West.

You will deliver compassionate, person-centred support and clear, practical information via telephone and email, ensuring people affected by PSP & CBD feel heard, informed and supported at every stage of their journey. Alongside direct support, you will actively engage with health and social care professionals, neurology clinics and wider partners to strengthen local awareness of PSP & CBD and enhance referral pathways across the region.

This is a key role in maintaining continuity, quality and momentum within our Helpline service and you will be reporting to the Helpline and Support Services Manager.

Contract Type

Full Time – permanent contract (6 month probationary period)

Salary

£27,500 per annum 

Hours of Work & Annual Leave

• 35 hours per week -  this may include working some unsociable hours, including evenings and weekends.
• 28 days plus bank holidays. Pro-rated for part time role.

The main office is in Milton Keynes, and we have a hybrid working policy with staff expected to spend one day a week in the office and the remainder can be worked from home. HCN’s currently work from the office on a Wednesday. There is flexibility in the arrangements that need to be agreed upon with the line manager.

Key Responsibilities

To be ‘first point of call’ for people with PSP & CBD and their families living in the West and South West Region including Shropshire, Herefordshire, Warwickshire, Gloucestershire, Wiltshire, Hampshire, West Sussex, East Sussex, Dorset, Somerset, Devon, Cornwall, Avon, Isle of Wight. Providing people with support and information over the phone and via email.

• To raise awareness of PSP & CBD across all health and social care disciplines in he region by engaging with HSCP’s and neurology clinics.
• To provide accurate information in all aspects of PSP & CBD in response to enquiries and signpost onto other organisations where appropriate.
• Ensure a maximum response to all helpline calls, emails and enquires.
• To keep clear and accurate records and statistics of enquires received and actions taken.
• To carry out a maximum number of proactive calls to people affected by PSP & CBD within the region as directed by the Helpline Manager.
• Develop and maintain the existing database of key health and social care professionals and regional services.
• Attend outreach events to build the profile of PSPA services amongst health and social care professionals.
• To deliver awareness and learning sessions to HSCP’s within your region
• Work with the Director of Policy and Influencing to identify ways in which services and care can be improved for families affected by PSP & CBD in the region.
• To signpost to PSPA Support Groups and services.
• Liaise with external services to signpost to local support.
• Take an active part in the delivery and planning of information and support events, which may include the possibility of overnight stays and weekends.
• Liaise with the fundraising team to signpost to fundraising activities.
• Liaise with the Volunteer Coordinator to maintain and build volunteering in the region.
• To attend and contribute constructively to team and other meetings as required.
• To ensure the implementation of policies, procedures and quality standards as defined by PSPA.
• Contribute to the development of literature and articles for PSPA Matters.
• To undertake any other tasks, by agreement as required, in support of the work of PSPA.

The duties may be changed and/or varied to meet changing circumstances at the discretion of the CEO and Board of Trustees.

Person Specification

Essential Criteria:

• Experience in delivering helpline and/or information and support services
• Excellent listening and interpersonal skills, with the capacity to listen actively understanding different points of view
• Ability to keep accurate records
• Willingness to undertake training and continuing personal development
• Experience of and sensitivity to communicating with audiences from a range of backgrounds
• Strong IT skills, with experience in MS Office products and customer relationship management software
• Flexible and reliable attitude and the ability to self-organise and to work without direct supervision
• Good communication skills, both oral and written and excellent telephone manner
• Ability to manage difficulty questions, emotions and situations in a calm and confident way.

Desirable Criteria:

• Knowledge of PSP & CBD or other neurodegenerative diseases and/or experience of working in the NHS
• An understanding of Safeguarding and an ability to follow relevant policies and procedures
• Knowledge of healthcare or social care systems.

Benefits

• Pension Scheme
• Employment Assistance Programme

For more information about this role, please visit our website.

Location: Central London, hybrid (2 days per week on site)
Contract: Temporary, 6 weeks
Hours: Full-time, 35 hours per week
Pay: £24.20 to £31.37 per hour (+ £2.92 to £3.79 holiday pay) (circa £44,000 to £57,000 salaried equivalent)
Start Date: ASAP

Prospectus is delighted to be supporting our client, a national, progressive think tank, in the search for a temporary Interim Finance Manager.

This role provides a fantastic opportunity for an experienced manager to lead a dynamic finance team, ensuring operational stability across payroll, reporting, and compliance, creating a chance for the successful applicant to make an immediate and meaningful difference in an impactful organisation.

Key Responsibilities:

• Oversee the day-to-day finance function, ensuring all financial transactions are processed accurately, efficiently, and in line with established controls.
• Manage purchase and sales ledgers, payments, receipts, expenses, and account reconciliations to maintain accurate financial records.
• Lead invoicing and credit control activities, ensuring income is collected promptly and financial information remains up to date.
• Coordinate payroll and pension administration, working with internal and external stakeholders to ensure accurate and timely processing.
• Produce financial reports, analysis, and management information to support informed decision-making across the organisation.
• Monitor cash flow and financial performance, identifying risks and implementing appropriate solutions.
• Support year-end accounts preparation, audit processes, and compliance with statutory and regulatory requirements.
• Build and maintain strong relationships with auditors, banks, suppliers, funders, and other external stakeholders.
• Identify opportunities to improve financial systems, processes, controls, and reporting through the effective use of technology and automation.
• Provide financial guidance and support to managers and colleagues, promoting strong budget management and financial accountability.
• Work collaboratively across teams, contributing to wider organisational projects and supporting operational priorities as required.
• Maintain the highest standards of accuracy, confidentiality, and professionalism in all aspects of financial management.

Key Requirements:

• Recent, relevant experience in a similar finance management role with a charitable organisation, with varied knowledge across key finance functions including payroll, reconciliations, year-end, pensions, transactions, and reporting.
• Full or part qualified accountancy qualifcation (ACCA, ACA, CIMA, or CIPFA).
• Strong grasp of relevant systems, especially Sage 50, and Microsoft Excel.
• High level of organisation and attention to detail, with the ability to manage competing priorities and deadlines.
• Excellent interpersonal and communication skills, with the confidence to build strong stakeholder relationships.
• Collaborative and proactive approach, with the capability to work both independently and in a team.

CVs will be reviewed on a rolling basis so if you're interested, please apply ASAP with your CV in Word format.

At Prospectus, we believe recruitment should be human-led and we are committed to supporting you throughout your application journey. We welcome applicants from all backgrounds and do not discriminate based on age, gender, disability, race, religion, sexual orientation, marital status, or pregnancy/maternity. While AI may be used to support our administrative process, all applications are reviewed by people and all hiring decisions are made by experienced recruiters.

Service Manager - Homelessness and Support

We are seeking an experienced Service Manager to lead vital homelessness prevention, housing support and energy advice services in Leicestershire.

Position: Service Manager: Homelessness and Support
Location: Charnwood, Leicestershire and remote, with travel across the local area
Salary: £35,020 FTE (£21,295 pro rata)
Hours: Part-time, 22.5 hours per week
Contract: Permanent
Closing Date: Friday 16th October

We reserve the right to close this advert early if we receive a high volume of suitable applications.

About the Role

This is an opportunity to lead and develop services that help people experiencing homelessness, housing instability and financial hardship move towards safer, more secure lives.

You will provide day-to-day leadership to teams delivering homelessness prevention, home energy advice and housing support services. You will ensure services are safe, effective, person-centred and responsive to local need, while meeting funding, regulatory and organisational requirements.

Key responsibilities include:

• Leading, supervising and developing staff and volunteers
• Monitoring service performance, outcomes and key performance indicators
• Overseeing complex cases, safeguarding concerns, complaints and service risks
• Ensuring accurate records and reports are maintained
• Using service data, feedback and learning to improve quality and outcomes
• Building effective relationships with local authorities, housing providers, health services, funders and community partners
• Contributing to funding applications, service reviews and organisational planning

You will not routinely hold a caseload but will provide guidance and support when complex situations arise.

About You

You will have experience managing staff, volunteers or services within homelessness, housing, advice, community support or a related setting.

You will also bring:

• Knowledge of the challenges facing people experiencing homelessness or disadvantage
• Experience of monitoring performance and improving service quality
• A sound understanding of adult safeguarding, confidentiality and information sharing
• Strong leadership, organisation and decision-making skills
• Experience of partnership working and producing clear reports
• The ability to manage competing priorities and respond calmly to operational challenges
• A respectful, inclusive and non-judgemental approach

Knowledge of homelessness legislation, housing options, tenancy sustainment or funded service delivery would be an advantage.

You will need a full driving licence and access to a vehicle, or another reliable means of travelling across Charnwood and Leicestershire. Occasional evening and weekend work may be required. This role is subject to an enhanced DBS check.

About the Organisation

You will join a small, close-knit charity committed to tackling homelessness and helping local people build safer, more stable lives.

The organisation offers additional holiday, flexible working and training and development from your first day. You will work alongside supportive colleagues who bring energy, commitment and hope to their work and are focused on achieving the best possible outcomes for the people they support.

Other roles you may have experience of could include Homelessness Service Manager, Housing Support Manager, Supported Housing Manager, Community Services Manager, Advice Services Manager, Operations Manager, Housing Services Manager or Safeguarding Lead.

Please note this role is advertised by the recruitment agency acting for the client, NFP People. #INDNFP

About the role 

This role sits within Women and Girls Network’s Intake Service and provides high-quality, trauma-informed and survivor-led support to women and girls affected by Violence Against Women and Girls (VAWG).

As an Advice Hub & Sexual Violence Helpline Practitioner, you will be a key first point of contact for survivors, providing one-off and short-term support through WGN’s Advice Hub and Sexual Violence Helpline. You will offer practical advice, advocacy, emotional support, risk and needs assessment, and safety planning via telephone and webchat.

You will also contribute to WGN’s Emotional Support & Resiliency programme, provide specialist guidance to professionals, and help ensure the continued development of accessible, survivor-centred services.

Job description 

As the Advice Hub & Sexual Violence Helpline Practitioner, you will:

• Deliver one-off and short-term support, advocacy, information and safety planning to survivors via telephone and webchat.
• Undertake risk and needs assessments and respond appropriately to safeguarding concerns.
• Deliver structured emotional support sessions for survivors of sexual violence.
• Provide specialist advice and consultation to professionals supporting survivors of VAWG.
• Support survivors to understand their rights, options and available services.
• Work within an intersectional, feminist, anti-oppressive and trauma-informed framework.
• Contribute to the effective delivery, development and promotion of the Advice Hub and Sexual Violence Helpline services.
• Maintain accurate records, monitoring information and partnership relationships to support high-quality service delivery.

Closing date and interviews

This vacancy will close at 23:59pm on Thursday 8 October 2026. Interviews will take place shortly thereafter, and shortlisted candidates will be notified of the arrangements.

We encourage early applications, as we reserve the right to close the vacancy before the advertised closing date should we receive a high volume of applications or identify a suitable candidate.

Interviews may be conducted either in person or remotely, depending on panel availability and logistical requirements.

About us 

Women and Girls Network (WGN) is a pan-London organisation that supports women and girls affected by all forms of gendered-based violence. Our overall aim is to promote, preserve and restore the mental health and well-being of women and girls who have experienced, or are at risk of, gendered-based violence, whilst working towards a society free of gendered-based violence.

We do this by:

• Providing women-only holistic and seamless therapeutic services, which meet women and girls’ needs and contribute to total and sustainable recovery from the experiences of violence.
• Evidencing the impact of gendered-based violence and presenting this information in appropriate forums to affect social change in attitudes towards, and responses to, gendered-based violence.
• Developing good practice in the sector by providing training and guidance on specialist service provision and the development of culturally appropriate service delivery.

WGN is proud to be an accredited Living Wage Employer and a member of The London VAWG Consortium, Halo Code, and Helplines Partnership.

Join us and be part of a team that values your well-being, growth, and contribution.

Commitment to Equity and Inclusion

We are deeply committed to building a workforce that reflects the diversity, resilience and strength of the women and girls we serve. We strongly encourage applications from Black and Global Majority women and applicants with Lived Experience, including those who may not meet every criterion.

WGN is an equal opportunities employer.

Exemption

This post is exempt under the Equality Act 2010, Schedule 9, Part 1, and is open to female applicants only, due to the nature of the role.

Job description

Clinical Services Manager

Location: Finsbury Park, London, with limited travel outside London
Hours: 21 hours per week, with occasional out-of-hours work
Salary: £40,800 pro rata (21 hours per week)
Contract: Permanent
Reporting to: Director of Clinical Services

Is this role for you?

icap is looking for an experienced and committed Clinical Services Manager to join our team.

This is an opportunity for an experienced clinician with strong clinical management and people-management skills to deliver high-quality, accessible therapy to culturally sensitive services.

You will ensure clients receive a high-quality service from referral through to allocation and ongoing therapy.

You will be a senior clinical resource within the organisation, providing clinical consultation and guidance, particularly around risk and safeguarding.

Key responsibilities:

• Provide clinical leadership and management 
• Oversee the client journey
• Provide senior clinical advice and consultation
• Support and develop our clinical teams

We are looking for:

• Full professional membership, registration and accreditation with UKCP, BPS, BPC, BACP or equivalent.
• At least five years’ post-qualification therapeutic experience with adults who have experienced childhood trauma.
• Experience of, and commitment to, working across different cultural contexts
• Working knowledge of CORE or similar
• Excellent communication, interpersonal and people-management skills.
• The ability to work independently and as part of a collaborative team.
• Up to date with legislation, safeguarding and clinical governance requirements.
• An understanding of Irish history, culture, identity and the experiences of Irish communities.

Desirable

Training in additional therapeutic approaches such as Sensorimotor Psychotherapy, Somatic Experiencing, IFT, EMDR or Integrative Counselling.

For more info:

Please see the attached full Job Description and Person Specification, we would love to hear from you.

Benefits of working with ICAP:

• Generous annual leave plus bank holidays
• Employee Assistance Programme (GP, counselling, finance etc.)
• In role training
• Supervision (external)
• Pension auto enrolment
• Free eye tests

Clinical Services Manager | Clinical Management | Clinical Services | Therapy Services | Clinical Governance | Trauma-Informed Practice | Service Development | Mental Health