Jobs

We have a new opportunity for a Customer Service Delivery Specialist to join our Customer Service Management Centre (CSMC) Team based in either Hertford or Basingstoke. 

You'll need to be able to come in to the office regularly during your initial training, but we'll offer more hybrid working as you grow in confidence. 

This is a full time permanent role where we are offering a starting salary of £32,000 - £38,000 depending on experience.

The role:

As our Customer Service Delivery Specialist, you will play a pivotal role in transforming how we engage with our customers. You'll provide support in the delivery of our customer choice/digital strategies, ensuring a seamless, consistent experience across all of our channels. 

You'll be using your analytical skills to look at our data, identify trends and map our customer journey. Constantly looking for ways to improve our our customers omni-channel experience. This is an exciting opportunity to be part of making a real difference to our service delivery.

What we are looking for:

Someone who is passionate about delivering first class customer service with an ability to analyse and interpret data. You'll constantly analyse our data to tell a story and drive service improvements. Experience of collaborative working with key stakeholders is key to providing a unified customer experience.

Your additional skills:

• An understanding of working in a contact centre environment with an omnichannel strategy
• Exceptional communication skills, building rapport with a wide range of internal and external stakeholders will be crucial
• The ability to handle challenging customer situations with empathy, professionalism, and resilience
• Knowledge of relevant housing legislation, regulations, and best practices, with a commitment to ensuring compliance and safeguarding procedures

What we can offer you

As a member of the Customer Services Team you will be part of a friendly, dynamic and supportive working environment.

We invest in our people, and you will be able to develop your skills and be part of something that makes a real difference to people's lives. This role can give you the opportunity for a career within a successful and diverse organisation.

Some of our benefits include:

• 25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days)
• Chance to buy or sell holiday as part of our flexible benefits package
• 3 additional Wellbeing days and 2 paid volunteering days
• Generous matched pension scheme up to 12% and Life cover at 4x salary 
• Enhanced maternity/adoption pay 
• Enhanced paternity pay - 6 weeks full pay (after 26 weeks' service)
• Options for private medical insurance, dental insurance and critical illness cover
• Wellbeing discounts, including Gym Memberships and access to a 24/7 virtual GP service

About us

It's an exciting time to be a part of the team as Sovereign have joined forces with Network Homes to form SNG (Sovereign Network Group). Together we have over 200,000 customers, provide over 85,000 homes and invest in communities across London and the South of England. Our purpose is to provide good affordable homes in thriving communities that people love for generations.

We invest for the long term, in individual homes, our customers and work with partners to make a lasting difference to our neighbourhoods. Sovereign Network Group's financial strength will enable us to meet housing needs, regenerate places and build on the existing strengths in our communities.

We are committed to our Equality Diversity and Inclusion strategy and believe that you can truly be yourself at SNG. Take a look at our careers site to learn more about us and our values.

We are seeking a part-time Communications and Marketing Officer to join the Foundation during an exciting period of growth. You will work as part of a small team to deliver our fundraising strategy – by 2028 we aim to be raising £1 million a year to fund vital work in the National Park.

We are looking for a creative and proactive communicator who is passionate about the Peak District, its wildlife and its communities. You’ll be someone who thrives in a small dynamic team and is confident working across digital platforms to tell compelling stories, engage supporters and grow our reach. You’ll bring fresh ideas, a collaborative spirit, and a keen eye for details – whether crafting social media content, managing campaigns, or supporting fundraising initiatives.

This is a varied role that will work as part of a small team to ensure we raise the funds needed to support the Peak District to be enjoyed by everyone, forever. You will help to raise funds to:

• Protect our peatlands. The Park contains some of the most degraded upland peatland anywhere in Europe. We’re working to restore Peak District blanket bogs and peatland back to health, conserving this vital carbon capturing habitat for the future.
• Restore habitats. Nature is in crisis even in our National Park. We’re working to create bigger, better and more joined up habitats across the Peak District, supporting biodiversity and providing essential corridors for wildlife.
• Connect people and communities to nature. The more people who are connected to nature, the more people will want to protect it. We are working to ensure people of all ages and backgrounds have opportunities to experience and care for our National Park.
• Ensure access for everyone. There are over 1,600 miles of paths within the National Park. We’re working to fund high quality path repair, improve access for people with disabilities and help more people enjoy their right to roam.
• Protect our cultural heritage. The Peak District landscape has been shaped by people. We’re working to protect and conserve these irreplaceable heritage sites, from historic buildings and industrial structures to pre-historic features.

If you’re enthusiastic about making a difference and helping protect and promote the UK’s first National Park, we’d love to hear from you. We are open to individuals looking to transition from other sectors.

What we can offer you

• 25 days annual leave + bank holidays (pro-rata)
• Two wellbeing days (pro-rata) – additional paid leave to support your mental, emotional and physical wellbeing
• Enjoy your birthday as a paid day off
• 2 days volunteer leave per year (and access to volunteer opportunities inside the Park)
• Flexible working - we support hybrid and adaptable hours to suit your lifestyle
• Family friendly policies – flexible hours and a culture of listening and support
• Getting to work in and around our beautiful Peak District National Park

Marie Curie is the UK’s leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end of life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness, they’re likely to die from. 

You’ll join Marie Curie’s Assurance & Compliance team - a collaborative and proactive group supporting the charity’s commitment to high standards, effective governance, and operational resilience. The team works across the organisation to identify risks, strengthen compliance frameworks, and ensure Marie Curie can continue to provide outstanding care and support, whatever challenges arise. 

As Senior Compliance Manager, you will be our expert leading on development and enhancement of frameworks, policies, and guidance that strengthen Marie Curie’s ability to prepare for and respond to incidents, crises, and disruptions. You’ll provide expert advice, coordinate responses, and build organisational capability to ensure continuity of services - helping safeguard the charity’s people, operations, and reputation. 

What you will do:   

• Lead and develop Marie Curie’s corporate resilience, crisis, and business continuity frameworks. 
• Advise senior leaders and stakeholders on incident management, recovery planning, and risk mitigation. 
• Coordinate responses to incidents, crises, and complaints, ensuring alignment with policy and best practice. 
• Develop and maintain insurance arrangements and claims handling processes. 
• Oversee business continuity and recovery plans, ensuring they remain relevant and effective. 
• Monitor and report on resilience and compliance performance, identifying insights and areas for improvement. 
• Contribute to continuous learning by capturing lessons from incidents and sharing best practices across the organisation. 
• Deliver training and exercises to build organisational preparedness. 

Key Criteria: 

• Substantial experience developing and managing corporate resilience, business continuity, or crisis management in a large or complex organisation. 
• Qualification in Business Continuity Management (e.g., ISO 22301, CBCI) or other relevant certification. 
• Knowledge of insurance, claims handling, risk management processes. 
• Proven success in managing incidents effectively. 
• Strong communication skills, with the ability to influence at senior levels and engage with diverse stakeholders. 
• Comfort working in situations where priorities may shift and challenges arise, with a focus on finding solutions and maintaining progress. 
• Excellent analytical, organisational, and report-writing skills. 

Please see the full job description . 

Meeting every requirement isn’t essential. If you are excited about this role and believe you can make an impact, we’d love to hear from you! 

Application & Interview Process 

• As part of your online application, you will be asked for a CV and supplementary details. Please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role. 

• Close date for applications: 19 Nov 2025.  

Salary: £45,000-50,000 per annum 

Contract: Permanent, full-time (35h per week) 

Based: Home-based. You will work remotely with occasional travel across the UK as required. 

Benefits you’ll LOVE: 

• Flexible working. We’re happy to discuss flexible working at the interview stage. 
• 25 days annual leave (exclusive of Bank Holidays) 
• Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%) 
• Loan schemes for bikes; computers and season tickets 
• Continuous professional development opportunities. 
• Industry-leading training programmes 
• Wellbeing and Employee Assistance Programmes 
• Enhanced bereavement, family friendly and sickness benefits 
• Access to Blue Light Card membership 
• Subsidised Eye Care 

Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.

We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.

We're happy to accommodate any requests for reasonable adjustments. Please email any requests to [email protected]

Are you passionate about inclusion and improving understanding of autism and learning disabilities?

We’re looking for a skilled and compassionate Facilitating Trainer to join our Lived Experience Training team, supporting autistic trainers and trainers with learning disabilities to co-deliver the Oliver McGowan Tier 1 Training.

This national programme helps professionals in health and social care gain a deeper understanding of autism and learning disabilities, leading to more inclusive and effective services. You’ll ensure that trainers with lived experience are supported, empowered, and equipped to deliver engaging and accessible online training sessions.

We actively welcome applications from people of all backgrounds and identities — particularly those with lived experience of autism, learning disability or neurodiversity — and from groups currently under-represented in our workforce.

You will:

• Facilitate Oliver McGowan Tier 1 training sessions online across the Sussex area
• Support co-trainers with lived experience to prepare for and deliver sessions
• Ensure accessibility needs are met, including support with travel, technology and materials
• Work with the wider Lived Experience Training team to manage registers, feedback and session administration
• Promote inclusion, respect and empowerment throughout all aspects of the training programme

We’re looking for someone who can demonstrate:

• Understanding of barriers faced by autistic people and people with learning disabilities, and a commitment to inclusion
• Experience delivering online training sessions, ideally in health, social care or education
• Excellent communication and interpersonal skills — especially in remote settings
• The ability to balance co-trainers’ support needs with those of learners
• Confidence managing multiple priorities and adapting to different environments

We’re a flexible, supportive employer. We’re happy to discuss any access needs, working-pattern requests or adjustments that would help you thrive in this role.

Why join us?

Impact Initiatives is a Brighton-based charity with a strong reputation for supporting people of all ages and abilities across Sussex. Our Lived Experience Training project empowers autistic trainers and trainers with learning disabilities to use their expertise to drive positive change in health and social care.

You’ll join a welcoming, values-led team that’s committed to inclusion, development and ensuring lived experience shapes the future of professional practice.

Questions about the role?
Please contact Impact Initiatives and ask for James Parmenter or mark your email for his attention.

Closing date: 9:00 am, Monday 8th December 2025
Interviews: Week beginning 15th December 2025

This post is exempt from the Rehabilitation of Offenders Act (1974) and the successful applicant may be subject to a DBS check.

Location: London (Hybrid – 4 days office / 1 day home working after probation)

Contract: Full-time, permanent

Reporting to: Senior Producer & Film Unit Manager

Salary range: £26,000 – £29,000 per annum (depending on experience)

Benefits:

• Private healthcare package
• Generous pension contributions, increasing with each year of service
• Annual leave of 28 days (including 8 public holidays), increasing by 2 days each year
• of service, plus 1 personal day per year and extended paid leave over Christmas
• Cycle-to-work scheme

About the Environmental Justice Foundation (EJF)

The Environmental Justice Foundation (EJF) works internationally to protect the natural world and defend the human rights of those who depend on it. We use powerful films, campaigns, and investigations to expose abuses and drive systemic change, from illegal fishing and deforestation to climate breakdown and threats to environmental defenders.

We believe in equity, transparency, and justice - empowering communities on the frontlines of environmental crises and amplifying their voices to secure lasting change.

About the Role

This is an excellent entry-level opportunity for a motivated and creative individual to start their career in environmental film production and campaigning.

As Production Assistant, you will play a vital supporting role within EJF’s Film Unit — helping to research, edit, and organise visual content that strengthens our campaigns. You will learn from experienced producers and editors, gaining hands-on experience in documentary and campaign filmmaking, research, and digital storytelling.

Key Responsibilities

• Support pre-production research, including desk-based location scouting, logistics, and preparation of concise briefs
• Assist in fact-checking and proofreading scripts, captions, and reports
• Select highlights from rushes and compile clip reels for producers and editors
• Support the creation of engaging short videos for social media and events
• Prepare graphics, text, and subtitles; make amendments following feedback
• Organise and archive digital assets — processing and tagging photos and footage
• Help source archive, fair-use footage, and music for editors
• Contribute creative ideas and support for new content across campaigns
• Assist the Film Unit in day-to-day tasks to ensure smooth production workflows

Essential Skills and Attributes

• Strong attention to detail, factual accuracy, and organisational skills
• Familiarity with Adobe Premiere Pro
• Basic knowledge of After Effects, Audition, Photoshop or Lightroom
• Understanding of social media formats and trends
• Ability to manage multiple tasks and meet deadlines
• A collaborative mindset - comfortable taking direction and feedback
• A genuine interest in environmental and human rights issues
• A willingness to learn, adapt and develop technical and creative skills

Desirable Skills

• Experience filming or using cameras in field or studio environments
• Experience using InDesign, Illustrator, or other design tools
• Basic understanding of editing workflows or file structuring
• Foreign language skills

How to Apply

Please send your CV and a short cover letter (maximum 1 page) explaining why you are the right person for this role to the email address provided.

Only shortlisted candidates will be contacted.

Applicants must have the legal right to work in the UK.

EJF is an equal opportunities employer

EJF is committed to promoting diversity, equity, and inclusion in our workplace. We welcome and strongly encourage applications from all backgrounds, particularly those underrepresented in the environmental and media sectors.

CAMPAIGNS ASSISTANT - Full-time permanent position (open to part-time applicants)

Salary: Circa £23,000 full time dependent on experience. Full time is 35 hours per week, Monday to Friday, 9am to 5pm.

Location: Cheltenham, with some home working (full time with x3 days working in central Cheltenham charity office)

Job Description

Are you passionate about animals and looking for a job in campaigning, public policy change, public affairs and stakeholder relations? As Campaigns Assistant, you’ll support the delivery of impactful campaigns led by our Campaign Managers and support high-profile projects like World Animal Day and various events.

To be considered, we’ll be looking for motivated, resilient candidates with relevant experience or skills developed in an animal welfare (or related) degree or more general public policy and campaigning. The successful candidate would need to be organised, with a sharp eye for detail, able to deliver projects on time, whilst working as part of a team. You’ll need a strong ability to multi-task and prioritise, as no day is ever the same.

This is a full time or part time permanent role offering a salary around £23,000, depending on skills and experience.

If this sparks your interest, we would love to hear from you.

Essential Skills

· Excellent written and verbal communication skills

· Good time management skills with the ability to plan, prioritise workloads, work quickly and accurately under pressure and to deadlines

· Knowledge of campaigning, lobbying and public affairs and / or animal welfare policy issues

· Competent with Microsoft Office software such as Excel, Word, PowerPoint

· Able to organise events

· Able to work effectively as part of a small team, and interact with colleagues in a helpful and supportive manner

· Hard working, motivated and with a can-do positive attitude

· Able to handle sensitive, sometimes distressing information regarding animal welfare such as animal testing, animal cruelty and wildlife crime and the link with domestic abuse.

Desirable Skills

· Research experience

· Willing to network

· Volunteer management

Requirements

· Happy to work in our small Cheltenham office a minimum of three days a week if full time, and work remotely including from home on other days, plus willingness to attend meetings elsewhere as necessary

· Commitment to the objectives of the charity

· Agreeable to attend local, national and possibly international events occasionally and carry out any other reasonable tasks asked of you

· Start date January 2026

To apply:

Please submit your CV and covering letter outlining your relevant experience and skills and including why you would like the position. Applications without a cover letter may not be considered for interview. Please include ‘Campaigns Assistant Job Application’ in your application.

Closing Date: Thursday 4th December 2025.   We may contact applicants selected for interview prior to the closing date.

Find out more about Naturewatch Foundation on our website and on our social media

Naturewatch Foundation is a charity registered in England and Wales 1039679

The Organisation

The Royal Parks (TRP) is a charity created in March 2017. We manage over 5,000 acres of diverse parkland, rare habitats and historic buildings and monuments in eight Royal Parks across London. These are Hyde Park, Kensington Gardens, The Green Park, St James’s Park, The Regent's Park and Primrose Hill, Greenwich Park, Richmond Park and Bushy Park.

We also manage other important public spaces including Brompton Cemetery and Victoria Tower Gardens. Our eight Royal Parks and other iconic green spaces are among the most visited attractions in the UK with tens of millions of visits every year.

Help Nature Thrive (HNT) is an initiative aimed at tackling the global biodiversity crisis by making The Royal Parks more resilient, more biodiverse and more connected to the visitor. It is supported by £900k of annual funding thanks to players of People’s Postcode Lottery and seeks to deliver park conservation improvements, enhance the learning journey of visitors and collect data to inform management practices.

We are now looking for an Engagement Officer to join our HNT Team on a full-time basis, until September 2026, subject to funding. This role is funded by the People’s Postcode Lottery.

The Benefits

• Salary of £33,666 to £35,000 per annum, depending on experience
• 26 days' annual leave plus public holidays
• Pension scheme (3% employee contribution; up to 10% employer contribution)
• Hybrid/agile working options
• Private medical insurance and healthcare cash plan
• Employee assistance programme and access to mental health first aiders
• Learning and development opportunities
• Cycle to work scheme
• Offices in a beautiful location

This is an amazing opportunity for an enthusiastic individual with experience delivering engagement activities in a variety of environmental and science areas to join our dedicated organisation.

Your engagement expertise will play a vital role in our Help Nature Thrive initiative as we work together to tackle the global biodiversity crisis and help some of London’s most beautiful and well-loved green spaces become more resilient and biodiverse.

So, if you want to enhance your skill set whilst working amidst stunning natural beauty in the heart of London, then apply today.

The Role

As an Engagement Officer, you will support the Help Nature Thrive Team to increase participation, volunteering and communication at the Royal Parks.

Working with park teams, local councils and other key stakeholders to identify new target groups, you will develop plans and nature-focused engagement opportunities to attract audiences from a range of community groups to the parks.

You will also support the effective promotion of Help Nature Thrive to a variety of audiences, including park visitors, volunteers and the general public.

Additionally, you will:

• Carry out development work with local communities
• Ensure all expenditure is approved and budgets and financial records are updated
• Help deliver the Help Nature Thrive Roadshow

About You

To be considered as an Engagement Officer, you will need:

• Experience developing and delivering community engagement activities in natural sciences, ecology, zoology, parks, green spaces, horticulture and conservation
• Experience developing relationships with a range of stakeholders and visitors
• Passion and knowledge about UK urban nature
• Excellent interpersonal and written and verbal communication skills
• Excellent numeracy skills
• Proficiency in IT, including Microsoft Office
• A degree level qualification in an environmental or social science subject or equivalent experience in a relevant subject area

Please note, this role will involve occasional evening and weekend work.

We want to put everyone in the best possible position to succeed and use Recite-me accessibility software. At the top of the application page, there is an “Accessibility Tools” button which you can use to complete the application form in a way that works for you. If you think that you may need more support to complete our application process, please do get in touch.

Other organisations may call this role Environmental Engagement Officer, Engagement Co-ordinator, Engagement Executive, Engagement Development Officer, Community Links Officer, Communications and Engagement Officer, or Activity and Engagement Officer.

The Royal Parks is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be.

So, if you are interested in this unique opportunity as an Engagement Officer, please apply via the button shown. Successful candidates will be appointed on merit.

Please note interviews will be held on 16th and 17th December 2025.

Interim Finance and Resource Director

Location: Hull - hybrid working available
Contract Type: Contract - 9 months fixed term
Hours: Part-time or full-time considered (min 3 days per week)
Salary: £65,000

• Lead the financial strategy for a diverse £6 million+ turnover charity.
• Oversee a unique commercial portfolio, including a Wetherspoon franchise.
• Join a senior team empowering students and shaping their experience.

We are helping a university students' union find a new Finance and Resource Director as they embark on a period of restructure in the Senior Leadership Team. This is a fantastic opportunity for a strategic finance leader to join a complex, values-driven organisation in Hull. If you are looking to combine your financial expertise with purpose-driven work, this role offers a unique challenge.

The role is offered on a 9-month fixed term contract basis with an anticipated start date of early-mid January 2026. The organisation is happy to consider applicants on a part-time basis (min 3 days per week) or on a full-time basis. Hybrid working is offered with at least 50% of the role expected to be office based.

Company Overview

This is a student-led charity with a thriving commercial arm. With a turnover of over £6 million, its portfolio includes the UK's first J D Wetherspoon franchise on a university campus and a successful SPAR supermarket. The organisation has also invested in its spaces, creating a vibrant hub for student life, including a major live gig venue. The organisation is focused on empowering every student by championing their priorities through community organising.

Position Overview

As the Finance and Resource Director, you will be a key member of the Senior Leadership Team. You will provide strategic leadership across Finance, Facilities, and Health and Safety. Your role is vital to ensuring the organisation has the resources to deliver its strategic plan sustainably. You will work closely with the CEO, Trustees, and elected Presidents to drive commercial performance and support the organisation's mission.

Responsibilities

• Lead operational strategy for finance, facilities, and health & safety.
• Develop and deliver the group's long-term financial plan.
• Provide strategic financial guidance to the CEO and Boards.
• Oversee budgeting, forecasting, and annual financial reporting.
• Lead on the production on the annual statutory accounts.
• Manage key relationships with auditors, banks, HMRC, and the external management accountants.
• Ensure robust financial governance and risk management.
• Lead on contract negotiations and ethical investment strategy.
• Champion and role-model the organisation's inclusive culture.

Requirements

• A recognised accountancy qualification (ACCA, CIMA, ACA, or CIPFA).
• Significant senior leadership and management experience.
• Proven experience in strategic financial planning and reporting.
• Experience in developing systems and leading organisational change.
• Excellent communication skills, able to present to board level.
• Strong stakeholder management and relationship-building skills.
• A genuine empathy with the values of a student-led organisation.
• Experience in the charity or higher education sector is desirable.

Benefits

• Generous annual leave of 27 days plus bank holidays and additional leave
• Paid volunteering days to support causes you care about.
• Comprehensive health and wellbeing support.
• Staff discounts across campus and various retail schemes.
• Cycle-to-work scheme and travel perks.
• Access to training and development opportunities.

Alongside these benefits, you will join a supportive and progressive senior team. You will help shape a fun, inclusive, and solution-focused culture, directly improving students' university experience.

Commitment to Diversity

The organisation is committed to building a team that reflects the diversity of its membership and the communities it serves. We actively encourage applications from underrepresented groups, including racially and ethnically minoritised individuals, women, non-binary people, and people with disabilities.

How to Apply

If you are a qualified finance leader looking to apply your skills in a purpose-driven role, please send your CV by the deadline. For an informal conversation about the role, please contact Jamie Reynolds at Marble Mayne Recruitment.

Key dates

Application deadline: Friday 21st November at 12 noon
Interviews: Late November/early December
Start-date: Early-mid January 2026

Are you a transformation-focused leader with a passion for people and purpose? We are seeking an experienced Interim COO to help steer a respected international organisation through a pivotal period of change and opportunity.

Interim Chief Operating Officer (COO)
Contract: 6-9 months (must be available to start in January)
Location: London / Hybrid
Start Date: January 2026
Compensation: Up to £150,000 FTE equivalent
Closing Date: 24 November
Final Interviews: 1-5 December

This is a rare opportunity to lead a mission-driven transformation balancing operational delivery, financial sustainability, and organisational restructure, all while placing people at the heart of the journey.

Key objectives:

• Deliver a large-scale restructure within tight timeframes
• Achieve significant cost savings while safeguarding core services
• Navigate complex global stakeholder relationships
• Support staff through uncertainty with empathy and clarity

Reporting to the CEO, you will:

• Lead the implementation of a time sensitive transformation
• Oversee financial planning and cost-saving initiatives
• Ensure continuity of operations and core services
• Support HR transitions and legal compliance
• Foster staff engagement through inclusive, transparent leadership

What you will bring:

• Proven success in leading complex organisational change
• Strong financial and operational acumen
• Experience in mission-led or values-driven environments
• High emotional intelligence and resilience under pressure
• A collaborative, pragmatic, and people-first leadership style

This interim role is a real opportunity to shape the future of an organisation making a global impact.

To express interest, please submit your updated CV by midnight on Monday 24th November via the Prospectus website.

At Prospectus, we invest in your journey as a candidate, and we are committed to supporting you throughout the process. We welcome applications from all backgrounds and are committed to fostering an inclusive recruitment process.

We’re looking for an empathetic and skilled Facilitating Trainer to join our Lived Experience Training team, supporting autistic trainers and trainers with learning disabilities to co-deliver the Oliver McGowan Tier 2 Training.

This nationally recognised programme helps professionals in health and social care better understand and meet the needs of autistic people and people with learning disabilities. You’ll play a key role in ensuring that trainers with lived experience are supported, empowered, and able to deliver engaging, high-quality training sessions.

We actively welcome applicants from all backgrounds and identities, particularly those with lived experience of autism, learning disability, or neurodiversity, and from groups currently underrepresented in our workforce.

You will:

• Support co-trainers with lived experience to prepare for and deliver Oliver McGowan Tier 2 sessions
• Provide practical support around travel, accessibility and session preparation
• Ensure that training venues and materials are adjusted to meet trainers’ individual needs
• Work collaboratively with the wider Lived Experience Training team to manage session registers, feedback and administration
• Promote inclusion, respect and empowerment in every training interaction

We’re looking for someone who can demonstrate:

• Understanding of the barriers faced by autistic people and people with learning disabilities, and a commitment to inclusion
• Experience delivering face-to-face training, ideally in health, social care or education settings
• Strong communication and organisational skills, with a collaborative approach
• The ability to balance supporting co-trainers’ needs with those of learners
• Confidence managing practical arrangements and adapting to varied situations

We’re a flexible, supportive employer. We’re happy to discuss any access needs, working pattern requests or adjustments that would help you thrive in this role.

Why join us?

Impact Initiatives is a Brighton-based charity with a strong reputation for supporting people of all ages and abilities across Sussex. Our Lived Experience Training project empowers autistic trainers and trainers with learning disabilities to influence change and build professional confidence.

You’ll join a welcoming, values-led team dedicated to inclusion, development, and the power of lived experience to make a difference.

Closing date: 9:00am, Monday 8 September 2025
Interviews: Week beginning 15 September 2025

This post is exempt from the Rehabilitation of Offenders Act (1974) and the successful applicant may be subject to a DBS check.

Over the last four years, the current Head of Funding & Partnerships has secured over £10m from trusts, foundations and housing associations to help HACT deliver its charitable purpose. In the next three years, our objective is to increase this amount. We want to hear from you if you believe you can support HACT deliver on our ambition. 

ROLE DESCRIPTION

The Head of Funding and Partnershipsis a key member of HACT’s Leadership Team and leads the organisation’s business development, tendering and fundraising function. As part of the management tier, the role is responsible for scaling HACT’s impact across and beyond the housing sector through innovative commercial approaches, strategic fundraising, and exceptional customer relationships.

This position combines fundraising expertise, partnership building, developing and maintaining high-value relationships with funders, partners, and clients, as well as market intelligence. It identifies new opportunities for R&D development, pipeline growth, product sales and tender submissions while managing core business development activities that support HACT’s strategy.

The Head of Funding and Partnerships creates and executes annual fundraising and commercial plans, fosters collaborative relationships across the organisation, and embodies HACT’s values through transparent, supportive leadership. From time to time, the role presents to the Trustee Board and provides strategic advice and leadership to the executive team.

JOB PURPOSE

To lead HACT's fundraising, tendering and business development function, delivering ambitious fundraising targets while providing strategic market insights that drive organisational growth and innovation.

Responsibilities

Strategic fundraising leadership

• Create and deliver a fundraising strategy aligned with HACT's business strategy and ambitious growth target, with annual and multi-year targets
• ·Identify new funding opportunities through market research, relationship building, and strategic intelligence
• Lead the development of high-quality tender responses and proposals
• Maintain a register of frameworks and procurement opportunities aligned to HACT’s strategic priorities
• Oversee the production of high-quality client proposals within agreed deadlines, ensuring compelling cases for support

Partnership building:

• Develop and maintain relationships with corporate sponsors, foundations, and other organisations to create mutually beneficial partnerships.
• Manage existing funder relationships to ensure satisfaction, retention, and growth of funding commitments
• Support cross-sector collaborations, innovation pilots and consortium funding bids.

Market intelligence & business development

• Contribute to organisational strategy development through participation in Leadership Team activities
• Proactively identify collaboration and innovation opportunities, supporting business growth and diversification
• Provide market insights that enable R&D development, supporting innovation and new service creation and market analysis to support pipeline growth in new markets and enhance existing product sales
• Collaborate with colleagues to identify emerging trends and opportunities in the housing and social value sectors
• Contribute to strategic decision-making through robust market intelligence and competitive analysis

Cross-functional collaboration

• Work closely with the Head of Communities and Projects to ensure project delivery meets funder expectations, leading on managing key grant funding relationships
• Work closely with the Head of Marketing to align fundraising and marketing strategies for maximum impact
• Work closely with the Head of Services to create proposals that maximise income opportunities
• Work closely with Head of Customer to identify commercial opportunities and enhance service delivery, using insights form Social Value Insight to strengthen funding propositions.
• Work with the Head of Business Functions to develop commercial pricing and funding models and ensure compliance with due diligence and funder requests.
• Support colleagues across the organisation by providing proposal support, market insights and funding intelligence

Team leadership & operational excellence

• Line manage and develop the Funding and Insights Officer, providing coaching, guidance, and performance management
• Develop and implement Service Level Agreements (SLAs) for proposals and grant applications to ensure consistency and quality
• Establish accessible, reliable management information systems to track performance and inform decision-making
• Ensure efficient processes and systems that support high-quality proposal development, tender submissions and relationship management
• Leverage AI tools and platforms to enhance business development processes
• Champion the adoption of AI-enabled solutions to improve productivity, personalise engagement strategies, and uncover new opportunities for innovation and collaboration.

Strategic leadership & culture

• Actively model HACT's values and behaviours by consistently demonstrating supportive, transparent and collaborative leadership
• Contribute to an inclusive and respectful organisational culture through positive leadership and team engagement
• Lead by example as a key member of HACT's Leadership Team, embodying our values across all internal and external relationships
• Champion cross-functional collaboration and knowledge sharing to maximise organisational effectiveness

REQUIRED SKILLS

Experience & skills

• Proven track record in senior fundraising roles, with demonstrated success in securing and managing significant grants from charitable foundations, government, and other funding bodies
• Demonstrated success in proposal writing, developing tenders and commercial bids
• Strong background in business development and market research, ideally within the charitable or public sector
• Experience in relationship management with high-value stakeholders and complex funding organisations
• Strong communication, influencing and project management capabilities
• Demonstrated ability to create and deliver strategic fundraising plans aligned with organisational objectives
• Strategic thinking ability combined with practical execution and attention to detail
• Resilience and adaptability in a dynamic funding environment.
• Knowledge of the social housing sector (desirable).
• Ability to identify and apply AI-driven tools to enhance business development activities and using AI to streamline workflows, personalise engagement strategies and uncover new growth opportunities.

Knowledge & understanding

• Deep understanding of the UK funding landscape, including charitable foundations, government funding streams, public procurement frameworks and social investment
• Knowledge of the housing sector, social value, or community development preferred
• Understanding of R&D funding mechanisms and innovation support programmes
• Familiarity with grant management processes and funder compliance requirements
• Knowledge of market research methodologies and competitive intelligence gathering

Personal qualities

• Exceptional relationship-building and networking skills with ability to engage stakeholders at all levels
• Strategic mindset with ability to identify opportunities and translate them into actionable plans
• Strong communication and influencing skills, both written and verbal
• Collaborative leadership style that embodies transparency, respect, and inclusivity
• Excellent project management and prioritisation skills with ability to manage multiple complex workstreams
• Resilience and adaptability in a dynamic funding environment
• Passion for HACT's mission and commitment to social impact in the housing sector

Technical competencies

• Proficiency in CRM systems and database management for relationship tracking (ideally HubSpot or Salesforce)
• Advanced skills in proposal writing, bid development, and presentation creation
• Experience with project management tools and budget management systems
• Understanding of due diligence processes and compliance requirements
• Knowledge of social impact measurement and evaluation frameworks

Desirable requirements

• Professional qualifications in fundraising (IoF membership) or business development
• Experience working in or with housing associations, local authorities, or social housing sector
• Knowledge of social value frameworks and impact investment principles
• Experience in managing EU or international funding programmes
• Understanding of research and development processes in policy or practice areas

JOB ACCOUNTABILITIES

• Leads the successful delivery of strategic fundraising and business development projects, ensuring high-quality outputs, stakeholder engagement, and funder satisfaction.
• Secures project funding through strategic relationship-building, proposal development, and targeted fundraising activities.
• Develops and maintains accessible management information systems to support .
• Implements service level agreements (SLAs) for proposals to ensure consistent quality and timely delivery across grant applications and business development outputs.
• Builds new relationships with charitable funders while sustaining and growing existing partnerships to diversify income streams.
• Embeds HACT’s values through inclusive leadership, fostering a collaborative culture and modelling best practice across the organisation.

Employees are also expected to be flexible in undertaking the duties and responsibilities attached to their post and may be asked to perform other duties that are consistent with the grade, responsibilities, and typical scope of the role. Any additional tasks should remain appropriate to the nature of the post and not extend into unrelated functions or specialisms.

All employees are expected to work in accordance with the organisation’s values and behavioural standards, which include being supportive, transparent, respectful, kind, honest, and collaborative. This means fostering a culture of empathy, openness, integrity, and teamwork in all interactions, and contributing positively to the organisation’s mission and strategic objectives.

ABOUT HACT

Innovation. Collaboration. Insights.

It’s what we’ve always done.

As the charity of the social housing sector, these are the core values that have driven the transformation and development of housing providers for over 60 years.

We believe the provision of housing is about more than just bricks and mortar – it’s about enhancing peoples’ lives.

By partnering with organisations across the housing sector, we drive value for residents and communities through insight-led products and services which encourage innovation and foster collaboration.

This position is currently based remotely with the occasional day in the London office and travel to UK based events as required.

To apply for this role, please share your CV with a one-page cover letter setting out why this role appeals to you and how your skills and experiences meet the key skills points in the job description.

Interviews expected to take place on week commencing the 15th December. 

Project Manager

We are recruiting for a Project Manager to join the IPS Grow team. The role holder will primarily be responsible for developing and managing projects.

If you want to join an impact-driven organisation, improving outcomes for vulnerable children and families, then apply today!

Position: IPS Grow - Project Manager

Location: London/hybrid

Hours: Full-time

Salary: £59,500 per annum

Contract: Permanent

Closing date for applications: 9:00am, 21st Nov 2025

First round interviews (virtual): Thurs 4 Dec 2025

Second round interviews (in person): Fri 12 Dec 2025

The Role

These projects can be incredibly varied with a complex array of stakeholders making for an exciting career. Some of the skills that you will be using include:

• Strategic, analytical & creative thinking
• Project management
• Stakeholder management
• People management
• Communication skills

Responsibilities include:

• Plan and define project scope: Develop detailed project plans, including scope, objectives, deliverables, timelines, and resource requirements to achieve project goals.
• Coordinate and lead teams working in a matrixed way: Assemble, lead, and motivate project teams, ensuring effective collaboration among team members and stakeholders.
• Manage budgets and resources: Allocate resources effectively and oversee project budgets to ensure financial goals are met while avoiding cost overruns.
• Monitor project progress: Track key performance indicators (KPIs), schedules, and milestones to ensure the project stays on track and meets deadlines.
• Risk management: Identify potential risks, develop mitigation strategies, and implement contingency plans to address unforeseen challenges
• Quality assurance: Oversee quality control processes to ensure that project deliverables meet organisational standards and commissioner expectations.
• Document and report: Maintain comprehensive project documentation and present progress reports to senior management or stakeholders as required.
• Lead on evaluation: Conduct lessons learnt sessions and post-project evaluations to assess performance against objectives and provide recommendations for future.

The Team

IPS Grow is a national programme designed to support the expansion of Individual Placement and Support (IPS) services in mental health, primary care, and drug and alcohol teams across England. The programme is in partnership with the Centre for Mental Health. It is funded by NHS England and Improvement (NHSE/I), the Department for Work and Pensions (DWP), and the Office for Health Improvement and Disparities (OHID).

About You

We are seeking a dynamic and driven individual with a genuine passion for developing and supporting team members, creating an environment where people can grow and thrive. You will be skilled at organising and structuring your thinking to develop clear, effective plans and approaches in collaboration with teams and clients. Integrity, empathy, and a strong commitment to driving social change are central to everything you do.

You bring an entrepreneurial mindset, curiosity, and the confidence to navigate ambiguity with ease. Exceptional communication skills are essential, enabling you to engage effectively with teams, clients, and stakeholders, ensuring alignment and collaboration. You will be eager to build your understanding of relevant regulatory compliance and risk management requirements, while managing teams to deliver high-quality, accurate, and thoughtful work on time.

Above all, you combine strategic thinking, practical execution, and empathy to achieve meaningful outcomes and inspire those around you.

About the Organisation

Since 2007, the organisation has helped to pioneer a series of programmes to improve outcomes for individuals with complex needs. These innovations, including the social impact bond model, have mobilised more than £500 million globally. With sister organisations in the US, Israel, the Netherlands and India the organisation has network of partners across the world.

Equality, diversity and inclusion 

We actively encourage applications from under-represented and minoritised groups, including those with lived experience of the social issues we are working to address. The organisation is an equal opportunities employer and support a range of flexible working options.

The application process uses Applied, a platform developed by the Behavioural Insights Team, to record your application. Applied is focused on using behavioural and data science to improve hiring decisions and minimise unconscious bias in the recruitment process. You will be asked to respond to four situational based questions, which will allow you to express your ability.

You may have experience in other areas such as Project Manager, Project Officer, Project Lead, Project Support, Programme Project Manager. 

This role is currently unable to offer sponsorship. Please ensure you have the right to work in the UK before applying. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

The Stable Family Home Trust is a values-led organisation where people always come first. Our main purpose is to support adults with learning disabilities to develop the skills and confidence that enable them to live their lives as independently as possible; to participate in their local communities and be valued for the extraordinary contribution they make to our society. We run a varied and exciting day services programme from our three sites in Christchurch, Ringwood and Southbourne, and run supported living and residential living services in Southbourne and Ringwood.

We are looking for a modern people leader who will bring fresh thinking and inspire trust across the organisation; a forward -thinking person who will model the standards of behaviour expected from employees and effectively challenge any employee behaviour that falls below these standards. You will be a confident communicator and decision-maker with the ability to respond quickly and effectively to employee issues.

You will be part of the Senior Leadership Team and will have significant involvement in the development of the Trust across all areas, including future workforce development and organisational transformation.

Working closely with the Chief Executive you will be the trusted deputy in their absence, making key decisions relating to all aspects of the organisation’s operations and providing a consistent leadership approach that reflects our organisational values.

To be shortlisted for this role we require an application form to be completed and submitted.

To apply for the role, please click the button to be redirected to our website.