Jobs
At Sovereign Network Group (SNG), we're passionate about creating supportive and thriving communities.
We're looking for a Former Customer Accounts Officer to join our Customer Accounts team based from our Greenham office, working hybrid 2 days per week in the office and from home. You may also be required to attend other offices.
This is an excellent opportunity for someone with experience in income recovery, customer accounts, debt management, housing, or financial administration who enjoys delivering outstanding customer service and working in a values-led organisation.
The role
As a Former Customer Accounts Officer, you'll be responsible for the proactive management of former customer accounts, delivering a customer-focused service that recovers debt, returns credits, and identifies opportunities for support where customers may need additional assistance.
Working closely with colleagues across Customer Accounts and local housing teams, you'll help ensure customers are treated fairly while supporting the effective management of former tenant debt.
What you'll be doing
- Managing former customer accounts and outstanding balances.
- Agreeing affordable repayment plans with customers.
- Recovering debts in a professional and timely way.
- Maintaining accurate customer records and account information.
- Working with housing colleagues to identify and manage accounts when tenancies end.
- Tracing former customers where required.
- Supporting debt write-off processes in line with policy.
- Liaising with external debt collection agencies and managing account queries and disputes.
- Ensuring invoices and recovery documents are accurate and issued on time.
What we're looking for
- Experience in customer accounts, debt recovery, income collection, housing, or a similar customer-focused role.
- Strong customer service and communication skills.
- Confidence in negotiating repayment arrangements.
- Knowledge of welfare benefits and housing-related support.
- Good attention to detail and accurate record-keeping skills.
- Strong organisational skills with the ability to manage a varied workload.
An opportunity to take ownership of our learning offer, develop innovative resources and work with partners across the justice system.
MAIN AREAS OF RESPONSIBILITY
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Identifying training, learning and development opportunities or needs
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Developing learning resources, including e-learning and guidance documents
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Managing MA learn, the MA's learning management system (LMS)
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Overseeing the MA's community outreach programme (Magistrates in the Community)
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Coordinating MA input into wider magistrate training, both nationally and through representation on local training committees.
SPECIFIC RESPONSIBILITIES
Policy committees
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Support the MA’s training, learning and development committee by organising regular meetings, sharing minutes and actions.
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Propose priorities and manage programmes of work for the committee
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Provide high-quality information to ensure that committee members and other interested parties are up to date with relevant information
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Ensure agreed actions and decisions of the policy committees are implemented
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Build and maintain excellent relationships with committee members
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Provide support to committee members to enable them to effectively contribute to the work of the MA
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Assist in the training and development of committee members
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Agree and implement committee working practices.
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Contribute to supporting the MA's other policy committees
Volunteer support
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Support representatives in post
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Work with magistrates to develop and coordinate learning materials
Learning
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Develop and upload learning resources to our learning platform.
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Be the first point of contact for member queries about our learning platform and other training related matters
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With the membership team, liaise with external stakeholders to plan and deliver the MA's webinar series
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Edit webinar footage and create transcripts to upload to MA learn
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Monitor learner behaviour on the MA learn and use this to inform learning development plans.
Policy and research
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Provide input to proposed policy and research work
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Work with policy colleagues to translate research and policy into learning materials.
Communications
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Work closely with the communications team to support the delivery of the MA’s learning communications, both for members and externally
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Ensure the accuracy of training information contained in MA communications outputs
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Contribute to our Magistrate magazine, newsletters, website content, social media and press releases.
Membership
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Support the work of the MA’s membership team to recruit and retain members
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Assist in responding to members’ queries and provide up to date information about training and learning issues.
Other duties
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Contribute to team meetings, organisational strategy and priorities
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Be proactive in keeping up to date with developments affecting the role
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Contribute to other organisational tasks, such as support for our webinars and events on occasion.
GENERAL
This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by employees in this role. It is not exhaustive, and staff may be required to undertake other reasonable duties commensurate with the role.
PERSON SPECIFICATION
ESSENTIAL
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Experience of using a learning management system (LMS)
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Experience of using, or aptitude to learn, e-learning software, such as Articulate 360
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Ability to design and develop a variety of online learning resources
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Experience of project management
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Ability to organise and prioritise your own workload and a strong attention to detail
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Ability to assimilate and understand complex information and explain complex issues clearly
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Ability to produce clear, concise proposals, papers and other written communications
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Ability to communicate effectively, diplomatically and persuasively with a wide range of people
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Ability to establish personal credibility with a range of stakeholders
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Ability to work effectively under pressure
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A creative and practical approach to problem solving and the ability to provide sound reasons to support proposed solutions
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Excellent networking skills.
DESIRABLE
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Training qualification (Level 3 or above and/or equivalent professional training experience)
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Experience of working with/managing a committee
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Knowledge of the workings of magistrates' courts
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Experience of working in a membership organisation
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Experience of supporting volunteers remotely.
OUR ORGANISATION
Cynthia Spencer Hospice Charity funds specialist end of life care for patients with life-limiting illness, supporting their loved ones and those who care for them across West Northamptonshire.
In the last year alone the Specialist Palliative Care team had 15,923 contacts with the community of West Northamptonshire. 242 patients were cared for by the inpatient unit, and the Specialist Palliative Care Consultant recorded 1406 total contacts which equates to almost 30 per week. We also funded palliative care services for thousands of patients and their families including through Wellbeing Services, Bereavement Services, and Hospice@Home.
THE ROLE
We have an exciting opportunity for a data analyst to join our growing and dynamic team, working closely with the Finance, Supporter Care and Fundraising teams. Key areas of responsibility include extracting data from our CRM databases (Donorflex), reviewing accuracy and translating it into meaningful insights that support the Income Generation team.
KEY ACCOUNTABILITIES
- Analyse donor behaviour, segment supporters and monitor retention.
- Design, build and maintain reports and dashboards using Power BI, ensuring insight is clearly presented and genuinely useful for decision-making.
- Use of Power BI tools to extract and analyse data, to be presented to Finance, Commercialand Income Generation teams.
- Maintain and develop cross-organisational data reports, including quarterly and reports for the Board
- Produce reports, dashboards and communicate meaningful insights to inform fundraising decisions.
- Identify trends, patterns and opportunities within the data.
- Ensure data is accurate and fit for purpose.
QUALIFICATIONS, SKILLS & EXPERIENCE
- Proficiency in MS Office - essential
- Experience of managing large volumes of data – essential
- Experience of data analysis to a high level of accuracy and attention to detail – essential
- Excellent communication and interpersonal skills including confidentiality - essential
- Ability to work independently and as part of a team – essential
- Work collaboratively with a diverse team across multiple sites - essential
- Experience of using CRM databases and Power BI - desirable
- Previous experience of working within the not-for-profit sector – desirable
The client requests no contact from agencies or media sales.
OUR ORGANISATION
Cynthia Spencer Hospice Charity funds specialist end of life care for patients with life-limiting illness, supporting their loved ones and those who care for them across West Northamptonshire.
In the last year alone the Specialist Palliative Care team had 15,923 contacts with the community of West Northamptonshire. 242 patients were cared for by the inpatient unit, and the Specialist Palliative Care Consultant recorded 1406 total contacts which equates to almost 30 per week. We also funded palliative care services for thousands of patients and their families including through Wellbeing Services, Bereavement Services, and Hospice@Home.
THE ROLE
We have an exciting opportunity for an administrator to join our growing and dynamic team, working closely with the Finance, Supporter Care and Income Generation teams. Key areas of responsibility include income processing, management of our donor CRM databases and administrating communications to all our supporters.
KEY ACCOUNTABILITIES
- Maintaining the donor CRM database (Donorflex) with accurate records, including regular cleansing and updating.
- Efficient & effective processing of income from supporters (through cash, cheque, card, online giving, donation buckets/tins) and supporting banking administration
- Liaise with the Income Generation team to ensure all donations are correctly coded.
- Provide administrative support for the management and organisation of collection tins and tubs, including tracking, distribution, and recording returns.
- Administration of thank you communications to all our supporters in a sensitive, timely manner.
- First point of contact for external enquiries, via telephone and email, and responding to supporter enquiries by phone and email promptly
- Ordering and distributing fundraising materials and resources, and assisting supporters throughout their fundraising journey
- Providing general administrative support to the wider organisation as required
- Any other tasks and responsibilities commensurate with the role and needs of the business
QUALIFICATIONS, SKILLS & EXPERIENCE
- Proficiency in MS Office - essential
- Strong administrative skills, attention to detail and accuracy - essential
- Excellent communication and interpersonal skills including confidentiality - essential
- Ability to work independently and as part of a team – essential
- Work collaboratively with a diverse team across multiple sites - essential
- Experience of using CRM databases - desirable
- Previous experience of working within the not-for-profit sector – desirable
The client requests no contact from agencies or media sales.
If you care deeply about helping people, enjoy problem-solving, and want to make a real difference in your community, we would love to hear from you.
The Role
As a Debt Caseworker, you will work directly with clients experiencing debt and financial hardship. You will provide high-quality advice and casework, helping clients understand their options and take positive steps towards resolving their financial difficulties.
You will support clients with compassion and professionalism, breaking down complex information into practical, achievable solutions. This includes assessing financial circumstances, preparing realistic budgets, identifying priority debts, negotiating with creditors, and empowering clients to make informed decisions about their finances.
Who We’re Looking For
We are seeking a qualified Debt Adviser with experience of providing debt advice and casework.
We would love to hear from you it you are:
- Experience of debt, money, welfare benefits, or related advice work.
- Knowledge of debt services, creditor negotiation, and financial capability support.
- An empathetic communicator
- Comfortable with numbers and difficult conversations
- A natural problem‑solver who stays calm under pressure
- Organised, resilient, and adaptable
- A team player who’s open to feedback
Debt advice qualifications are helpful but not essential — we’ll support your development every step of the way.
DBS Check Required
This is a key role in a small and ambitious Communications and Events team, which will sit at the intersection of day-to-day strategic oversight and hands-on delivery. You will develop and deliver engaging marketing and digital campaigns, in line with organisational and communications priorities, manage our year-round events programme, strengthen our community engagement and ensure consistently high standards across Climate Spring’s marketing, digital and events activity.
This role will be perfect for a motivated and experienced marketing and events all-rounder. To excel in this role, you will need to be proactive, highly organised, detail-oriented as well as able to independently manage complex projects and build strong relationships with internal teams and external partners.
Key responsibilities:
Marketing and community engagement
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Lead the planning and delivery of cross-channel marketing plans (including digital campaigns, events and outreach) to promote Climate Spring’s industry programmes, initiatives and projects, alongside wider organisational campaigns.
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Develop and deliver audience and community engagement strategies that increase participation, strengthen audience journeys and build lasting relationships with our creative community, alumni and industry partners.
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Work collaboratively with colleagues across the organisation to identify priority audiences and community needs, ensuring that the right people are - and stay - engaged through relevant activity and events.
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Develop and manage partnerships and cross-promotional opportunities to extend the reach and impact of Climate Spring’s work.
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Work with industry and production partners to support and collaborate on the marketing and promotion of Climate Spring-supported film and TV projects.
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Oversee the effective use of planning tools, calendars and reporting processes for marketing, campaigns and events.
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Track performance across campaigns and events, using data, insights and feedback to make recommendations and improve future activity.
Brand management and content oversight
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Act as a guardian of Climate Spring’s brand, ensuring consistency, quality and professionalism across all digital, marketing and event materials.
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Provide editorial and visual oversight of presentations, assets and digital content, ensuring that materials align with Climate Spring’s brand guidelines and messaging.
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Review and provide feedback on copy and materials produced by junior team members, including newsletters, digital content, event materials and other promotional assets.
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Oversee the implementation and use of branded templates, brand guidelines and internal processes, ensuring consistency and quality of marketing, digital and event materials throughout.
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Work collaboratively with colleagues across the organisation and with our creative community to identify stories, opportunities and insights that support audience engagement and the promotion of Climate Spring’s work.
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Support senior colleagues with the creation of high-quality presentations and branded materials for meetings, presentations and speaking engagements.
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Contribute creative ideas and direction for digital campaigns and associated digital content.
Event management
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Lead the delivery of Climate Spring’s programme of online and in-person events, including timelines, invitations, registrations, logistics, suppliers, communications and post-event activity.
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Ensure events are delivered to a consistently high standard and provide an excellent attendee and participant experience.
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Support the delivery of Climate Spring community building events, in collaboration with internal teams.
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Work with the Head of Communications and Events to support Climate Spring’s presence at international film and TV festivals and industry markets.
Operational and team management
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Working with the Head of Communications to maintain and support clear workflows, processes and quality control for marketing, communications and event activity across the organisation.
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Identify opportunities to improve ways of working and professionalise internal workflows for marketing, digital and events.
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Line-manage and support the professional development of the Communications and Marketing Coordinator.
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Act as a deputy for the Head of Communications and Events as required.
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Identify where specialist support is required, such as graphic design, photography or video production, and manage freelancers as required.
Essential experience and skills
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Experience in a marketing, campaigns or communications role, delivering measurable impact on organisational reach, profile or audience engagement.
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Experience developing and delivering integrated marketing activity across multiple channels, using insights and feedback to improve activity.
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Proven experience delivering successful online and in-person events from planning through to evaluation, ensuring a high-quality attendee or participant experience.
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Excellent project management skills, with the ability to manage multiple priorities independently, maintain effective workflows and deliver projects to a high standard.
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Experience growing and engaging communities around programmes, events or initiatives, demonstrating a strong understanding of audience engagement.
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Excellent written and editorial skills, with experience reviewing, editing and quality assuring content.
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A strong visual eye and understanding of branding, with experience using Canva or other design software to create or adapt and oversee high-quality, on-brand materials.
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Experience using email marketing platforms, content management systems and analytics tools to plan, deliver and evaluate activity.
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Experience line-managing, coaching and developing colleagues, creating a supportive and collaborative team environment.
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Experience managing external suppliers or freelancers, ensuring projects are delivered on time, budget and to a high standard.
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Ability to proactively assess and improve internal processes, systems or ways of working to increase efficiency, consistency and quality.
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Excellent stakeholder management and communication skills, with the ability to swiftly build relationships with teams, partners and external stakeholders.
Desirable experience and skills
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Experience delivering paid digital marketing activity.
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Experience using CRM systems to support audience development and segmentation.
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Advanced design skills with experience creating high-quality branded templates and marketing assets from scratch.
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Experience creating and editing video content for digital marketing and social media.
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Experience working in the film and TV industry or the wider creative and entertainment sector.
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Demonstrable knowledge of climate, sustainability and environmental issues.
How to apply
If your skills and experience meet the above requirements, please apply by;
1. A CV outlining relevant employment history, qualifications and experience (maximum two pages)
2. Supporting statement (maximum one page)
As part of the statement, please answer the following questions:
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What interests you about this role and why would you like to work with Climate Spring?
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Tell us about a campaign, initiative or event you are particularly proud of. What was your role, and what impact did you have?
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Describe a time when you improved a process, supported a team member or led a complex project. What did you do, and what was the outcome?
Throughout your supporting statement, we encourage you to use specific examples to illustrate your experience and skills, rather than repeating what’s outlined on your CV.
Please note that AI-generated applications will not be considered.
3. Work samples
Please include up to five examples of relevant work (PDF, links or similar). For each example, please include a very brief description of your role in the project/example.
4. Please also fill out this recruitment monitoring formwhen you apply.
Deadline for applications: Wednesday, 9th September, 5pm BST
First stage interviews: scheduled for w/c 21st September
Second stage interviews: scheduled for w/c 28th September
Please ensure your supporting statement (maximum one page answers please the following questions:
What interests you about this role and why would you like to work with Climate Spring?
Tell us about a campaign, initiative or event you are particularly proud of. What was your role, and what impact did you have?
Describe a time when you improved a process, supported a team member or led a complex project. What did you do, and what was the outcome?
The client requests no contact from agencies or media sales.
Head of Youth Work
Are you motivated, energetic, and organised with the ability to connect with both young people and staff/volunteers?
If you are looking for a leadership position that requires creativity, that will enable you to flourish, be ambitious, operate both strategically and operationally, and drive success then this is the position for you!
As an equal opportunities’ employer, the organisation welcomes applications from under-represented groups; in particular from Black, Asian, Mixed Race and other ethnically diverse individuals, people with disabilities, and members of LGBTQ+ communities. The dedicated Equality, Diversity and Inclusion Group, with support from the Senior Leadership Team, is actively promoting and advancing diversity and inclusion, ensuring a culture where everyone can be themselves and thrive.
Position: Head of Youth Work
Location: Tilbury, Essex
Salary: £38,000 to £43,000 (dependent upon experience)
Contract: Permanent
Hours: Full-time, 37.5 hours per week (hours will be outside of the usual 9-5)
Benefits: 33 days holiday inclusive of bank holidays; workplace pension; free gym access (once the site has opened); access to the OnSide Talent Academy; bespoke training and mentoring.
Closing Date: 12 noon, Monday 7 September
First stage interviews (online): Wednesday 16 September
Young Person Panel (in-person in Tilbury): Evening of Monday 21 September
Second stage interviews (in-person): Future youth zone – Wednesday 23 September
About the Role
As the Head of Youth Work, you'll take the lead in shaping the future for young people, guiding a dynamic team of Youth Workers to create a youth work experience that stands out. We’re looking for someone who’s creative, driven, and all about making things happen for young people. You’ll be hands-on, with a positive vibe, ready to bring fresh ideas to the table and see them through to success.
No two days will be the same! You’ll be at the forefront, designing the new Youth Work Offer, recruiting and developing a passionate team, and ensuring our programs run smoothly. From junior and senior clubs to holiday clubs and events, you’ll make sure everything is on point.
You’ll be a crucial part of this new youth zone for Grimsby and North-East Lincolnshire, welcoming up to 250 young people each session and creating a space where they can thrive. Ready to make a difference? Join us!
Key responsibilities include:
- Staffing
- The Offer (Programme)
- Safeguarding Young People
- Partnership Working
- Policy, Compliance and Quality Assurance
- Leadership
- Inclusion
Before the youth zone opens and during its construction, there will be elements of hybrid working in place.
About You
You will:
- Be driven, hardworking, organised and equally comfortable engaging with young people and staff/volunteers.
- Have a sense of fun, plenty of energy but also a calm temperament and the ability to operate at a senior level
- Believe in young people’s potential and be proactive and can-do.
You won’t be afraid to get stuck in leading sessions yourself if needed, and you will lead on safeguarding within the organisation.
You will have experience of:
- Youth work, including in open access environments with young people aged 8-18 (up to 25 with additional needs/disability)
- Leading and managing youth work activities
- Managing staff and volunteers, leading a team to achieve targets and key performance indicators (for example membership & attendance)
- Managing budgets
- Managing conflict between young people and establish clear behaviour standards
- Developing opportunities for young people to participate in decision making processes
To apply, you will be asked to submit a CV and cover letter via the company website.
About the Organisation
This is a brand-new locally run youth charity, set to provide thousands of young people with the opportunity to have fun, make new friends, try something new and feel safe. With community centric values and located in the heart of Grimsby, it will be an inspiring place for young people aged 8 – 18, and up to 25 for those with additional needs, to enjoy their leisure. The building is due to be completed in 2025.
The charity recognises that the workforce is under-represented in certain areas and are committed to addressing this. Therefore, they actively encourage applicants to submit anonymous applications; in practice this means removing your name and email address from your CV and cover letter. The HR Lead will have these details from your submission, but they will not be available to the selection panel when they are considering your application.
The charity is committed to the safeguarding of young people. In accordance with their Child Protection and Safeguarding procedures, this position requires an Enhanced DBS check.
Other roles you may have experience of could include Youth Work, Head of Youth Work, Director of Youth Work, Youth Work Director, Head of Community Youth Work, Community Youth Work Director, Youth Worker.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation. #INDNFP
Organisation: HOST
Team:Legal
Reports to: Legal Lead
Hours: 0.6 FTE, typically 9:00am-5:00pm UK time
Location: Remote, with flexibility to meet team and organisational needs
Salary:Competitive, dependent on experience
About HOST
HOST supports climate and social change initiatives around the world by providing project hosting, operational infrastructure, and grantmaking support. We work alongside activists, organisers, and movements across climate and social justice, helping them operate safely, sustainably, and effectively in complex environments.
As our organisation grows, so does the need for practical, accessible legal support. Our Legal function helps ensure that HOST operates safely, compliantly, and in line with our values, while enabling partners and teams to make informed decisions with confidence.
About the Role
We're looking for a qualified Legal Counsel to join our growing Legal team. Reporting to the Legal Lead, you'll provide practical legal advice across a broad range of matters, including contracts, governance, compliance, risk management, and organisational policies.
This is a hands-on role that combines legal expertise with a pragmatic, solutions-focused approach. You'll work closely with colleagues across the organisation, many of whom are not legally qualified, helping them navigate legal issues and understand risk in a clear and accessible way.
As a relatively new function within HOST, the Legal team is continuing to develop its processes, systems, and ways of working. You'll play an important role in shaping these foundations, improving legal workflows, developing templates and guidance, and exploring how legal technology and AI tools can support efficient service delivery.
This is an exciting opportunity for someone who enjoys building systems, improving processes, and applying sound legal judgement within a mission-driven organisation.
Key Responsibilities
Contracts and Legal Advice
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Review, draft, negotiate and approve a wide range of contracts and agreements.
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Maintain and improve legal templates and precedents.
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Provide practical, risk-based legal advice to colleagues across the organisation.
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Manage legal requests through a structured and auditable process.
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Liaise with external legal advisors when specialist expertise is required.
Risk, Due Diligence and Compliance
Working alongside the Legal Lead, you will:
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Assess higher-risk matters, including sanctions, safeguarding, governance, employment and data protection issues.
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Support organisational risk management processes.
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Ensure legal considerations are appropriately aligned with operational and financial processes.
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Maintain clear and proportionate risk records.
Legal Operations and Governance
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Support the implementation of legal technology and AI-enabled tools to improve contract management and legal workflows.
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Develop and maintain policies, guidance documents and legal resources.
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Embed efficient legal processes across the organisation.
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Contribute to governance and compliance initiatives.
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Support continuous improvement of the Legal function.
About You
Essential
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Qualified Solicitor in England and Wales with a current practising certificate.
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Strong grounding in English contract law.
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Experience drafting, reviewing, negotiating and interpreting a wide range of agreements.
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Excellent judgement and ability to provide balanced, pragmatic legal advice.
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Strong communication skills, with the ability to explain legal concepts clearly to non-legal audiences.
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Highly organised and able to manage competing priorities effectively.
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Comfortable working independently in a remote environment.
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Previous in-house legal experience.
Desirable
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Experience working within the charity, non-profit or social impact sector.
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Knowledge of charity law and governance frameworks.
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Experience using legal technology and AI tools to support legal operations.
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Familiarity with GDPR, data protection and privacy matters.
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Understanding of employment law, contractor arrangements and international workforce considerations.
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Knowledge of sanctions, compliance and risk management frameworks.
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Experience supporting organisations operating across multiple jurisdictions.
What We're Looking For
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Collaborative and approachable.
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Pragmatic and solutions-focused.
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Comfortable balancing legal accuracy with operational realities.
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Confident advising managers and colleagues who may be unfamiliar with legal processes.
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Motivated by continuous improvement and building effective systems.
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Passionate about HOST's mission and values.
Why Join HOST?
This is an opportunity to help shape and grow a legal function within an organisation working at the forefront of climate and social justice. You'll work with colleagues and partners across the globe, contribute to meaningful work, and play a key role in helping HOST operate safely and effectively as it continues to grow.
To apply, please submit your CV and a short covering statement outlining your suitability for the role.
We believe in the power of people to do extraordinary things. Our mission is to host the world's change-makers, enabling climate and social action.
Government, Multilateral and Climate Funding Manager
Permanent. Full Time. Hybrid working (minimum of 2 days in the office per week)
Location: This role can be based in any one of our UK offices - Edinburgh, London, Warrington
Salary: £49,062 per year for Edinburgh, and Warrington. £53,994 per year for London (including London allowance)
About us
Christian Aid exists to create a world where everyone can live a full life, free from poverty. We are a global movement of people, churches and local organisations who passionately champion dignity, equality and justice worldwide. We are the changemakers, the peacemakers, the mighty of heart.
We’re committed to building a diverse and inclusive workplace, and recognise the value this brings in forming strong, creative and high performing teams. We welcome applications from all sections of the community, and from those with experience from outside of the voluntary sector. And no, you don’t have to be Christian to work here – we encourage people of all faiths and none to apply. We just ask that everyone lives out our values of dignity, equality, justice and love. We value a good work-life balance, so we’re open to part-time and flexible working. We also offer hybrid working for our office-based colleagues.
About the role
Reporting in to the Partnership and Business Development Lead, the Government, Multilateral and Climate Funding Manager is responsible for driving sustained growth in income and impact outcomes by actively engaging and cultivating strong relationships with existing and new institutional and climate funding partners.
The role co-creates and leads bidding with MCCs and Global Programmes teams, securing multi-year, multi-million government, multilateral, and climate funding awards.
The post-holder will co-lead and deliver the government, multilateral and climate funding strategy, positioning Christian Aid and its partners to access and scale climate finance, including adaptation, resilience, loss and damage, and nature-based solutions funding.
The role ensures a strong long-term pipeline of funding opportunities, aligned to organisational priorities and climate justice commitments, maximising both income and programme impact.
Some of the main areas of responsibility for the Government, Multilateral and Climate Funding Manager include:
- Working with the Partnerships and Business Development Lead and Heads of Impact to implement an ambitious long-term strategic framework to enhance engagement and build strong partnerships with Government, Multilateral and Climate Funding Partners (including Global Climate Funds such as the Green Climate Fund and Adaptation Fund, UN agencies, World Bank climate windows, Regional Development Banks, and bilateral donors including UK and devolved Governments, European and other Governments), setting clear objectives and key areas for collaboration, ensuring alignment with organisational goals and climate justice priorities.
- Acquire, develop and retain key Government, Multilateral and Climate Funder relationships and strategic partnerships by building a wide network of contacts across Government Departments, development finance institutions, and climate finance mechanisms, ensuring sustained engagement and strong positioning over time.
- Build and maintain a forward-looking, multi-year pipeline of institutional and climate funding opportunities, identifying emerging climate finance trends and positioning Christian Aid to access strategic funding, collaborating closely with CA Ireland and global teams to maximise funding growth.
- Oversee agreed Supplier Framework Agreements, including those linked to climate and environment programming, working with MCC Business Development Managers in taking forward pipeline opportunities.
- Collaborate across the Partnerships and Business Development Team and MCC BD Team on tenders and grants, leading bid preparation and ensuring alignment with funding requirements, including integration of climate considerations and compliance with donor requirements (e.g. climate rationale, safeguards, and reporting).
- Collaborate with Impact colleagues to onboard new programmes, including those funded through climate finance mechanisms, working with MCC Contracts and Portfolio Managers to ensure readiness for delivery and compliance requirements.
- Develop and proactively pitch new strategic Signature Programmes, including climate-focused and climate-integrated programmes, in agreement with Directors and MCCs.
- Strengthen internal capability by supporting colleagues to integrate climate considerations into programme design and funding approaches, sharing knowledge and best practice on climate funding requirements.
- Represent Christian Aid externally, strengthening organisational visibility and positioning within climate finance spaces.
- This level role may include line management responsibilities of an adviser level role.
Role Characteristics
- Permanent, income-generating role aligned to multi-year institutional and climate funding cycles
- Focus on sustained pipeline development and relationship management
- Requires long-term positioning with government, multilateral, and climate funders
- Builds and retains organisational expertise in complex and competitive funding mechanisms
- Critical to delivering predictable income growth and scaled programme impact
Strategic Context
This role is critical to ensuring Christian Aid can:
- Compete effectively in an increasingly climate-focused and competitive funding landscape
- Build and sustain high-value institutional and climate funding partnerships
- Access and scale climate finance as a core income stream
- Deliver long-term, impactful programmes aligned to climate justice priorities
The permanent nature of this role reflects the long-term horizon of institutional and climate funding, and the need for sustained engagement, expertise, and strategic positioning.
Integration with Senior Leadership
This role will be complemented by senior strategic oversight, ensuring strong alignment between operational delivery and high-level engagement with key funders, strengthening Christian Aid’s positioning, influence, and ability to secure large-scale funding opportunities.
About you
Who we are looking for:
Essential:
- Highly developed communication, networking, consulting and relationship-building skills, including but not limited to Government Departments, INGOs, NGOs and Private Sector and country missions
- Highly developed interpersonal skills at senior levels with advanced negotiation and conflict resolution
- Highly developed research skills for identifying strategic funding and partnership
- Highly developed organisational, planning, and prioritisation
- Substantial knowledge and experience of humanitarian programming and humanitarian donor funding modalities with UN, EU and bilateral donors and/or international climate funding architecture, Global Climate Funds, donor accreditation and management modalities
- Developed skills and experience in strategy development, decision-making, and managing high-pressure
- Substantial experience and a proven track record of securing multiple multi-million-pound
- Substantial experience with project design, as well as monitoring and evaluation
- Substantial experience in developing, writing, and budgeting technical grant and service contract bids, and strong excel and budgeting skills.
- Detailed understanding and knowledge of institutional donor programming and partnership models, especially with Governments and Multilateral donors.
Desirable:
- Bachelor’s degree or equivalent
- Developed in synthesising complex information
- Demonstrable experience in line management and managing teams remotely and providing coaching support.
- Medium level proficiency in speaking and writing in French or Spanish
- Understanding in negotiating government grant and supplier contracts, including compliance agreements.
Further information
At Christian Aid we strive to be an inclusive and diverse employer and recognise the value that this brings in helping to build strong, creative and high performing teams.
We are actively encouraging racialised minorities, LGBTQ+, people with disabilities, returning parents or carers who are re-entering work after a career break, people with caring responsibilities, people from low socioeconomic backgrounds, women, and older workers to apply. This is because these groups are under-represented within our teams, especially at senior level, and we recognise and value the contributions members of these groups make to strong, creative and high performing teams.
We have a strong Christian ethos and we encourage applications from all faiths. Applicants will be expected to demonstrate an understanding of and sympathy with Christian Aid’s faith identity.
All successful candidates will require a DBS/police check appropriate to the role and location and a Counter Terrorism Sanction check as part of your clearance for commencing your role with us. We also participate in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information as part of the referencing process from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.
This role requires applicants to have the right to live and work in the country where this position is based and undertake the role that you have been offered. If you are successful and we make you an offer for the role, we will be required to conduct a right to work check on your immigration status in the UK. We will contact you regarding the documentation you will need to provide to evidence this.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join Our Team!
This is an exciting opportunity for an experienced community fundraiser to play a key role in developing and delivering inspiring fundraising products and campaigns that build strong supporter relationships and generate sustainable income for the Hospice.
St Luke’s Hospice – Caring for Harrow and Brent St Luke’s Hospice cares for people approaching the end of their life in Harrow and Brent. We aim to give the people we care for the best possible quality of life, each and every day. Supporting local people and their families is at the heart of what we do – focusing on what matters the most to them is at the centre of our care.
The care we give is free of charge, available to all, and respects the cultures, religions and beliefs in our richly diverse community. Our care is given with compassion and dignity and involves not just looking after the patient, but also includes supporting the people closest to them.
Our local community is a vital partner in our care, kindly supporting us through their donations and fundraising alongside the dedication of over 800 incredible volunteers who freely give us their time to support the best possible end of life care for local people.
The Role:
Reporting to the Community and Events Manager, you will lead on a portfolio of community fundraising activity, including ownership of the Hospice’s In Memory fundraising programme. You’ll create thoughtful, supporter focused journeys for people with a close personal connection to St Luke’s, ensuring every interaction is sensitive, engaging and impactful.
Working collaboratively across fundraising, communications and supporter care teams, you’ll help shape innovative campaigns, analyse performance and deliver exceptional supporter experiences that strengthen long-term engagement.
Key responsibilities include:
- Leading the planning, delivery and evaluation of community fundraising campaigns and products
- Managing and developing the In Memory fundraising programme
- Creating engaging supporter stewardship journeys
- Monitoring income, activity and performance data to inform future planning
- Working collaboratively across teams to deliver integrated fundraising activity
- Ensuring all fundraising activity complies with relevant regulations and best practice
To be successful, you will have:
- Experience delivering community fundraising campaigns or products
- Strong supporter stewardship experience, ideally including In Memory fundraising
- Excellent project management and communication skills
- Experience using CRM systems and analysing supporter data
- A collaborative approach and passion for delivering excellent supporter experiences
If you are a relationship-focused fundraiser looking to join a compassionate and values-led organisation making a real difference in the community, we’d love to hear from you.
Recruitment Project Lead (12-Month FTC)
Hybrid Working | London | International Scope
Hays are delighted to be working exclusively with the Marine Stewardship Council (MSC) to recruit a Recruitment Project Lead on a 12-month fixed-term contract.
This is a fantastic opportunity for an experienced recruitment professional to join a globally recognised organisation. Working as part of a collaborative international HR team, you will play a key role in shaping and embedding recruitment best practice across a workforce spanning 26 countries.
This is not a traditional recruitment role. Instead, it offers the opportunity to lead projects focused on recruitment governance, hiring capability, employer branding, candidate experience and recruitment transformation.
The Opportunity
Working closely with HR colleagues, hiring managers and senior stakeholders globally, you will review, enhance and embed recruitment practices across the organisation.
Key responsibilities will include:
- Developing and implementing recruitment policies, processes and governance frameworks
- Establishing and managing preferred supplier arrangements
- Supporting the organisation's wider recruitment strategy and capability agenda
- Designing and delivering recruitment training for HR colleagues and hiring managers
- Enhancing the MSC employer brand and candidate attraction approach
- Working with Communications teams to develop an engaging and inspiring careers site
- Supporting wider people projects, including pay transparency initiatives
- Improving the adoption and utilisation of recruitment systems and tools
- Driving greater consistency across international recruitment practices
About You
We are keen to speak with candidates who can demonstrate:
- Proven experience developing and improving recruitment policies and processes
- Experience designing and delivering recruitment training programmes
- Strong knowledge of recruitment best practice and candidate experience
- The ability to influence stakeholders across multiple teams and functions
- Experience managing recruitment projects or transformation initiatives
- An understanding of employer branding, attraction strategies and recruitment marketing
- The confidence to work independently while building strong relationships across an international organisation
International experience would be highly advantageous, although candidates from a broad range of sectors will be considered.
Why Join MSC?
The Marine Stewardship Council's vision is for the world's oceans to be teeming with life and seafood supplies to be safeguarded for this and future generations.Through its internationally recognised certification and ecolabelling program, the MSC helps to promote sustainable fishing practices across the globe. Today, hundreds of fisheries around the world participate in the program and MSC-labelled seafood products are available in more than 66 countries.This role offers the opportunity to contribute to an organisation with a genuine purpose while helping shape the future of recruitment across a global workforce.
Additional Information
- 12-month Fixed Term Contract
- Hybrid working model with a minimum of 50% office attendance in London
- International scope and stakeholder exposure
- 25 days annual leave plus office closure between Christmas and New Year
- Pension from day one
Unfortunately, visa sponsorship is not available for this position and applicants must already have the right to work in the UK.
If you're a recruitment professional who enjoys improving processes, developing capability and influencing stakeholders, please apply and I will be in touch.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
This is a regional based role that will cover the South Wales and Bristol area.
Job Role:
As a Senior Community Fundraising Officer for your region, you will manage supporter engagement and activity in your region whilst also supporting the wider team as an example of excellent fundraising and stewardship, leading the team by sharing good practice in your work.
You will have a key position in the Community Fundraising team working with the National Community Fundraising Manager to support with the development of the community fundraising strategy.
Key Responsibilities:
Income Generation and Supporter Engagement
- Lead the development and delivery of community fundraising campaigns and initiatives across the region, driving sustainable income growth through excellent supporter engagement and stewardship
- Build and sustain strong relationships with supporters, volunteers, local groups and external partners to maximise income, participation and long-term engagement
- Work collaboratively with internal teams to deliver compelling fundraising activity and ensure an outstanding supporter experience at every stage of the journey
- Monitor performance against agreed income and activity targets[BB1] , using insight and analysis to identify opportunities, adapt plans and support continuous improvement
Leadership and Planning
- Develop and deliver a robust regional fundraising plan aligned to organisational priorities and income targets
- Provide day-to-day leadership, coaching and support to Community Fundraisers across the region, fostering collaboration, accountability and a culture of high performance
- Champion best practice and contribute senior-level guidance to strengthen fundraising delivery, supporter stewardship and team effectiveness across the region
- Act as a senior representative for the Community Fundraising team at cross-departmental and management meetings when required, including in the absence of the National Community Fundraising Manager
- Build effective internal relationships and contribute to joined-up planning that strengthens organisational impact and maximises opportunities for collaboration
- Represent the charity at key events, meetings and partnership opportunities[BB3] , delivering clear and compelling messages about its work and impact
Budget Management, Reporting and Strategy Development
- Prepare and manage the regional budget, ensuring activity is well planned, cost-effective and aligned with agreed priorities
- Monitor fundraising performance against agreed targets and maintain accurate records, analysis and insight to support effective decision-making
- Contribute to the development and delivery of the wider community fundraising strategy, using regional insight, performance data and supporter feedback to identify opportunities and shape future plans
Working with Others
- Interact with families supported by the charity in a sensitive, compassionate and appropriate manner, respecting confidentiality and recognising the emotional context of their experiences
- Work collaboratively with colleagues across Engagement, Family Services and other teams to maximise organisational impact and deliver joined-up supporter experiences
- Contribute ideas, insight and learning to support continuous improvement across the Engagement Directorate and wider organisation
Knowledge and Experience:
- Significant experience in a fundraising or closely related role, with a strong track record of delivering against income targets
- Line management experience and/or a recognised management qualification
- Experience of developing and delivering regional plans, strategies or project plans, with the ability to balance strategic thinking and operational delivery
- Experience of preparing and managing budgets, monitoring performance and reporting accurately against targets and objectives
- Experience of building and managing positive relationships with a diverse range of supporters, partners and internal stakeholders
- Experience of using insight, performance data and supporter feedback to identify opportunities and support continuous improvement
Skills and Abilities:
- Excellent written and verbal communication skills, with the ability to adapt messaging for different audiences and represent the charity with credibility
- Excellent interpersonal and relationship-management skills, with the ability to engage, influence and inspire a wide range of internal and external stakeholders
- Strong leadership and coaching skills, with the ability to support colleagues, foster collaboration and drive high performance
- Strong planning and organisational skills, with the ability to manage multiple priorities and balance strategic thinking with operational delivery
- Good IT skills, including Microsoft Word, Excel and PowerPoint, and confidence using CRM systems for supporter management and reporting
- Strong analytical skills, with the ability to interpret performance information and use insight to inform decisions and identify growth opportunities
- A proactive, solutions-focused approach, with the ability to work independently and take ownership of priorities and outcomes
- A collaborative, inclusive and adaptable approach when working with colleagues, supporters, volunteers, families and external partners
- Able to interact with families in a sensitive, compassionate and appropriate manner, recognising the emotional context of their experiences
- Willingness and ability to work outside normal working hours, including evenings and weekends, and to travel across the wider UK as required
The Housing Navigator role works in partnership with SIFA’s Homeless Intervention Team and Birmingham City Council’s Housing Directorate to ensure that individuals coming to SIFA in need of housing are provided with the necessary support and guidance to engage with the Local Authority and access safe, sustainable accommodation that adequately meets their needs. A key focus of the role is to support individuals in addressing the barriers that may otherwise prevent them from accessing such accommodation.
The post holder will also ensure that individuals accessing accommodation are signposted to other relevant services that may enable them to sustain their tenancies. The post holder will be a strong communicator who can engage with partner agencies and other SIFA services to ensure those accessing the space receive the correct assistance. The Navigator reports to the Service Lead and plays an essential role in the operational delivery of SIFA Fireside’s vision.
Key tasks (selection of):
1. Undertake initial assessments of clients accessing SIFA Fireside and requesting assistance with housing. Capturing information about the needs of individuals presenting to us to allow us to work to address them.
2. Provide advice and support to clients, signposting and referring them to internal and external services as appropriate.
3. Maintain an active caseload of housing clients, ensuring co-production and effective support planning is implemented where appropriate.
4. Work closely with other SIFA services to ensure clients are directed to the most appropriate support at the first time of asking.
5. Work in collaboration with Birmingham City Council’s Housing Directorate to ensure that individuals requesting support are provided with a clear and comprehensive assessment and offer of assistance.
For the full list of Key Tasks, Working Conditions Requirements, please see the Job description and Person Spec link on our website.
To Challenge and address the systemic causes, and the effects of homelessness in collaboration with our partners

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We're growing our team and looking for an ambitious, driven, and relationship-focused Business Development Executive to join us.
This is an exciting opportunity to play a key role in expanding the reach of our innovative fundraising platform, helping charities raise more through technology.
As a Business Development Executive, you'll identify and connect with potential charity partners, understand their fundraising challenges, and demonstrate how our platform can help them achieve greater impact. You'll build strong, long-term relationships, guide organisations through the sales journey, and contribute directly to our continued growth.
Working closely with our marketing and technical teams, you'll also provide valuable customer insights that help shape our products, refine our sales approach, and ensure we're delivering the best possible solutions for our clients.
If you're passionate about building relationships, enjoy working in a fast-paced environment, and want to make a real difference by supporting charities, we'd love to hear from you.
The client requests no contact from agencies or media sales.
Interim Managing Director
Location: UK Remote (Roughly bi-weekly travel)
Contract: Full-time, 6-Month Fixed-Term Contract
Salary: £80,000 + Benefits
Prospectus is seeking an experienced and values-driven Interim Managing Director to lead a well-established national industry charity through an important period of transition.
For more than a century, the organisation has provided practical, emotional and financial support to individuals and families connected to a major UK industry. Today, it delivers a wide range of welfare, wellbeing and crisis support services, working alongside trusted partners and specialist practitioners to improve lives and strengthen communities across the UK.
The Opportunity
The successful candidate will lead a committed team of employed staff and external practitioners, ensuring that beneficiaries continue to receive safe, effective and person-centred support. They will work closely with the Board to provide strategic leadership while fostering a positive, inclusive and supportive culture across the organisation.
A key focus of the role will be leading people through change. The Managing Director will build trust and engagement across the workforce, create clarity during transition, and ensure staff feel supported, empowered and confident in delivering the charity's mission.
Alongside day-to-day leadership responsibilities, the postholder will ensure the organisation maintains strong governance standards, effective safeguarding arrangements, operational resilience and financial sustainability.
About You
We are looking for an accomplished senior leader who combines strong operational capability with an empathetic and people-focused leadership style.
You will bring:
- Significant senior leadership experience within the charity, not-for-profit, membership or related sectors.
- Experience leading organisations or teams through periods of change, transition or organisational development.
- A strong track record of people leadership, culture building and organisational improvement.
- Experience working closely with Boards, Trustees or governing bodies.
- Sound financial management, governance and risk management experience.
- The ability to inspire confidence, build relationships and engage effectively with a wide range of stakeholders.
- A commitment to delivering high-quality, person-centred services and positive outcomes for beneficiaries.
- Excellent judgement, resilience and the ability to balance strategic thinking with operational delivery.
You must be available immediately.
Closing date for application is Wednesday 19th August 2026
Interviews for successful candidates will be held w/c 24th August 2026
Applications should be submitted via CV only. Applications will be reviewed on a rolling basis, so early application is encouraged. Candidates invited to interview will be asked to complete a short application form as a supporting statement.










