Jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
1. Background
Osman Consulting Ltd supports the design, coordination, and implementation of humanitarian and development programmes across multiple regions, with a primary focus on Asia, the Middle East, Africa, Europe, and Latin America
The organisation delivers a diverse portfolio of interventions spanning emergency response, seasonal, education (including back-to-school initiatives), food security and livelihoods (including zero hunger programming), and other humanitarian priorities. Osman Consulting works through a partnership-based approach, collaborating closely with local implementing partners to ensure contextually appropriate, responsive, and sustainable programme delivery.
2. Purpose of the Role
The Senior Programmes Officer (Maternity Cover) is responsible for supporting the effective coordination, delivery, and development of a multi-country humanitarian programme portfolio. The role ensures continuity of programme implementation during the maternity cover period by maintaining strong partner relationships, overseeing programme progress, and supporting high-quality proposal development and reporting.
The post holder will act as a key focal point for communication with implementing partners and internal teams, ensuring that programme activities remain on track, compliant, and responsive to evolving needs. The role also contributes to organisational growth through proposal development, donor engagement, and strengthening partnerships.
3.Terms of Reference
- Duty Station: Solihull, B90 4BG, United Kingdom (Hybrid)
- Reporting to: Programmes Manager
- Line Management: Provides technical guidance and oversight to field partners and may support the supervision of interns
- Contract Type: Fixed-term maternity cover contract (12 months), subject to organisational requirements
- Full time/Part time: Full Time
- Travel: International travel may be required depending on programme and organisational needs.
4. Scope of Work and Key Responsibilities
Programme Coordination and Partner Management
- Maintain regular communication with implementing partners across multiple countries
- Coordinate programme activities to ensure timely and effective delivery
- Support negotiation and alignment with field teams and partners on implementation priorities
- Build and maintain strong working relationships with partners and stakeholders
Proposal Development, Business Development and Donor Engagement
- Lead the development of project proposals, concept notes, and budgets
- Contribute to business development efforts, including drafting marketing materials and supporting donor engagement
- Develop marketing and programme-related materials to support fundraising and visibility
- Build and maintain relationships with donors and external stakeholders
Programme Monitoring, Reporting and Compliance
- Review narrative and financial reports from partners for quality and accuracy
- Track programme deliverables, milestones, and deadlines across projects
- Maintain programme trackers, dashboards, and internal monitoring tools
- Liaise with Monitoring and Evaluation (M&E) teams to support programme tracking and learning
- Ensure documentation and data are organised, accurate, and up to date
Financial Coordination
- Coordinate closely with the finance team on budgets, forecasts, and expenditure tracking
- Review partner budgets and support financial planning processes
- Ensure alignment between programme delivery and financial requirements
Design, Communications and Knowledge Products
- Develop visual and written materials including presentations, one-pagers, capability statements, and reports
- Support media and communications outputs using design tools such as Canva and Adobe Creative Suite
- Contribute to internal and external communications materials to enhance programme visibility
- Support media-related activities, including content development and basic media training where required
Capacity Building and Team Support
- Provide training and guidance to implementing partners on project requirements and standard operating procedures (SOPs)
- Develop and refine internal documents such as SOPs and guidance materials
- Support onboarding, training, and supervision of interns
- Provide support to colleagues across programme activities as required
Systems, Learning and Operational Support
- Maintain and update programme databases and information systems
- Support feedback collection processes, including surveys and learning inputs
- Contribute to problem-solving and continuous improvement across programmes
- Participate in calls across multiple time zones and undertake occasional travel as required
Procurement and supply chain support
- Support review of procurement requests, specifications, delivery schedules, and procurement documentation for completeness before onward processing.
- Track status of procurement packages, purchase actions, vendor communications, and delivery milestones and flag bottlenecks for management attention.
- Coordinate with the Operations and Logistics Officer in the field on shipment status, local sourcing issues, warehousing constraints, and asset receipt confirmation.
Operational risk management
- Identify operational bottlenecks relating to procurement timing, delivery sequencing, documentation gaps, or service support readiness.
- Provide timely updates to the Programmes Manager on issues requiring escalation or re-prioritisation.
5. Qualifications and Experience
- Degree or equivalent experience in international development, humanitarian studies, or a related field
- Minimum of 3 years of relevant experience in programme coordination, project management, or humanitarian/development settings
- Proven experience in proposal development, including budget preparation
- Strong experience working with implementing partners and managing multi-country programmes
- Experience reviewing narrative and financial reports and ensuring donor compliance
- Familiarity with working alongside finance and monitoring and evaluation (M&E) teams
6. Core Competencies
- Strong organisational and coordination skills with the ability to manage multiple priorities
- Excellent written and verbal communication skills, with fluency in English required; Arabic is desirable
- Strong analytical and problem-solving abilities
- Experience developing presentations, reports, and programme materials
- Proficiency in Microsoft Office (especially Excel, Word, and PowerPoint); experience with tools such as Canva or Adobe
- Ability to work independently, take initiative and coordinate across multiple time zones in a fast-paced environment
7. Compliance, Safeguarding and Ethics
The post holder is expected to uphold Osman Consulting Ltd policies, donor requirements, humanitarian principles, and all applicable national and international regulations.
The role requires full compliance with safeguarding standards, including Prevention of Sexual Exploitation, Abuse and Harassment (PSEAH), child safeguarding, confidentiality, and data protection requirements.
The post holder must promote accountability, inclusion, and non-discrimination in all aspects of their work, ensuring respectful engagement with all stakeholders.
Any concerns relating to fraud, corruption, conflicts of interest, safeguarding incidents, or security risks must be reported promptly through the appropriate channels.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Charity Manager
The Noah Jordan Foundation
Location: Cornwall, UK
Salary: £35,000–£40,000 (depending on experience)
Hours: Full-time preferred (part-time may be considered)
Reporting to: Charity Director
Working closely with: Board of Trustees
Additional Requirements: Flexibility to work occasional evenings and weekends in line with events, campaigns and charity activities, with willingness and ability to travel across the UK as required.
About The Noah Jordan Foundation
The Noah Jordan Foundation is a fast-growing UK children’s charity established in memory of Noah, who died in 2024 from POLG mitochondrial disease, a rare and devastating paediatric mitochondrial disorder which can cause severe neurological deterioration and liver failure in children, and for which there is currently no effective treatment or cure.
Following Noah’s death, his family made him a promise: that his legacy would help change the future for children and families affected by mitochondrial disease.
The Foundation was established to deliver that promise through three charitable objectives:
Medical Research
Funding pioneering medical research to improve clinical management, accelerate the development of effective treatments and ultimately help drive progress towards cures for rare paediatric mitochondrial diseases, including POLG-related mitochondrial disorders.
Raising Awareness
Increasing awareness and understanding of mitochondrial disease amongst healthcare professionals, organisations and the wider public through campaigns, events, education and training.
Supporting Children and Families
Providing practical and emotional support to children and families affected by mitochondrial disease through information, resources, services and financial assistance where possible.
Since launching in September 2024, thanks to our incredible community, the Foundation has grown rapidly, raising more than £400,000 in just over 18 months.
Our Impact
The Foundation has already:
- Fully funded a three-year medical research PhD programme into POLG mitochondrial disease at the Mitochondrial Research Group (MRG) at Newcastle University, under the guidance of one of the UK’s leading Professors of Paediatric Mitochondrial Medicine, who also serves as a Charity Medical Advisor to the Foundation.
- Supported affected children, families and organisations across the UK.
- Developed national corporate partnerships and strategic relationships.
- Built a growing national supporter community and dedicated volunteer network.
- Established a growing national profile across mitochondrial disease awareness, fundraising and advocacy.
- Begun work towards funding further pioneering mitochondrial disease research and delivering long-term charitable impact.
Everything achieved so far has been built through passion, community and an unwavering commitment to creating meaningful change. Whilst we are proud of what has been achieved during our first 18 months, we believe this is only the beginning.
The Foundation is now entering an exciting and important phase of development as we strengthen long-term sustainability, diversify income, grow partnerships and build the organisational capability required to maximise impact for children and families affected by mitochondrial disease across the UK, whilst contributing towards change around the world through research, awareness and support.
We are seeking an exceptional individual to help build upon the momentum already created and shape the Foundation’s continued growth and long-term impact.
The Opportunity
This is an opportunity to help build a nationally recognised charity at an exciting and formative stage of its journey.
The Noah Jordan Foundation is building towards becoming a nationally recognised force for change within paediatric mitochondrial disease research, awareness and family support.
As the Foundation’s first full-time employee, the Charity Manager will play a key role in shaping the future culture, structure and direction of the organisation.
Reporting directly to the Charity Director and working closely with the Board of Trustees, you will help develop organisational strategy, grow income, strengthen operations, build partnerships and support the long-term sustainability of the Foundation.
The Charity Manager will act as the Foundation’s operational and fundraising lead, helping drive continued growth and maximise impact for children and families affected by mitochondrial disease.
This role requires someone equally comfortable developing strategy, building partnerships and driving income growth, whilst also rolling their sleeves up and supporting practical delivery where required.
One day may involve developing fundraising strategy, corporate relationships or marketing initiatives. Another may involve supporting volunteers, delivering events or solving operational challenges.
From partnerships, fundraising strategy and marketing to events, administration and operational support, the successful candidate will need to be comfortable contributing wherever required.
This role will suit someone ambitious, adaptable and proactive who thrives within fast-moving environments and enjoys building meaningful impact from the ground up.
For the right person, this is a rare opportunity to help shape a growing charity and leave a lasting legacy.
Key Responsibilities
Fundraising and Income Growth
- Lead and grow fundraising activity across the Foundation.
- Develop and manage corporate partnerships and sponsorship opportunities.
- Identify and secure trusts, grants and major donor funding.
- Support regular giving and community fundraising growth.
- Help develop long-term fundraising strategy and income diversification.
- Build and nurture relationships with donors, businesses, trusts and strategic partners.
- Develop proposals and pitches for supporters, businesses and stakeholders.
- Identify opportunities and support sustainable income growth.
- Strengthen supporter stewardship and donor relationships.
- Support fundraising campaigns and flagship charity initiatives.
Operations and Organisational Development
- Help build systems, processes and operational structures as the charity grows.
- Support governance, compliance and reporting requirements.
- Develop reporting frameworks and performance measures to support Trustee oversight and organisational growth.
- Support budget monitoring and financial administration alongside Trustees.
- Lead, support and help develop the Foundation’s dedicated volunteer network, helping build a positive, engaged and high-performing volunteer culture.
- Support CRM systems and fundraising pipeline management.
- Help develop internal processes to support sustainable long-term growth.
- Undertake additional responsibilities commensurate with the role where required.
Communications, Marketing and External Engagement
- Support planning and delivery of campaigns, events and public engagement activity.
- Lead marketing, communications and storytelling activity to strengthen awareness, supporter engagement and fundraising.
- Help develop campaigns that increase awareness and understanding of mitochondrial disease and strengthen the Foundation’s profile.
- Support content development across digital platforms and supporter communications.
- Represent the Foundation externally with professionalism, warmth and passion.
- Build and strengthen relationships with supporters, businesses and stakeholders.
- Represent the needs of affected children and families and help drive innovation, awareness and positive change.
- Work closely with the Charity Director on strategic development and future growth.
About You
We are seeking someone with:
- Approximately 5–10 years’ experience within fundraising, charity development, partnerships or organisational growth.
- A proven ability to build relationships and generate income.
- Strong communication, influencing and stakeholder engagement skills.
- Strong relationship-building and partnership development skills.
- Confidence developing proposals, presenting ideas and pitching to supporters, businesses and stakeholders.
- The ability to balance strategic thinking with practical delivery.
- A proactive, adaptable and solutions-focused mindset.
- A willingness to learn, develop and grow alongside a rapidly evolving organisation.
- A willingness to be hands-on and contribute wherever needed.
- Strong storytelling and communication skills, with an understanding of how marketing and communications drive awareness, fundraising and supporter engagement.
- Empathy, emotional intelligence and professionalism.
- A willingness to travel and support events across the UK.
- Flexibility to work occasional evenings and weekends.
- A full UK driving licence and access to transport.
- A genuine passion for meaningful work, long-term impact and improving outcomes for children and families affected by mitochondrial disease.
- Ambition, resilience and commitment to creating lasting impact.
We would particularly welcome applicants with experience in corporate partnerships, fundraising strategy, charity growth and development, community engagement, marketing and communications, events and campaigns, trusts and foundations, and organisational development and scaling.
We recognise exceptional candidates may not meet every element of the criteria listed above. If you are passionate about our mission, bring transferable experience and believe you could make a meaningful contribution to our future, we would encourage you to apply.
We understand that the right person may come from either the charity sector or a related professional background with transferable experience in partnerships, fundraising, business development, communications, marketing or organisational growth.
Experience working within a growing charity or purpose-led organisation would be highly advantageous.
Why Join Us?
This role offers the opportunity to:
- Help shape the future of a fast-growing children’s charity.
- Work closely with an ambitious and passionate leadership team.
- Build meaningful partnerships and projects with national impact.
- Directly contribute towards advancing pioneering mitochondrial disease research, raising awareness and supporting affected children and families.
- Be part of a community determined to create lasting change.
- Help build a charity designed to create lasting impact for generations to come.
We couldn't save Noah, but together, we can change what happens next.
The extinction of Mito, one stomp at a time.
The Extinction of Mito, One Stomp at a Time.
The client requests no contact from agencies or media sales.
Are you passionate about supporting and transforming the lives of people who are experiencing homelessness in Hammersmith & Fulham?
We are looking for multiple Project Workers to join our Hammersmith & Fulham Supported Accommodation Pathway. These services support adults with a range of needs who are preparing for more independent living.
In the role of Project Worker, you will support clients on their journey toward increased independence. You will manage a caseload of residents, helping them develop the skills and confidence required to move on to appropriate longer‑term or independent accommodation. The role focuses on empowering residents to build on their strengths, develop practical life skills, and maintain independence in the community.
Working in this role, your key responsibilities will be to:
- Work with clients to identify their personal aims and ambitions and work towards achieving them.
- Provide practical and personal support to clients in an approachable, caring and person-centred way.
- Work as part of a dedicated team to provide safe, high quality, positive and inclusive service to clients.
- Complete administrative records relating to client work, housing management and health and safety.
- Work on a weekly shift rota including early and late shifts, weekends and bank holidays.
About you
This role will suit people with:
- An understanding of the issues faced by homeless or vulnerably housed people – you may have had personal experience of homelessness yourself.
- Experience of helping vulnerable people to identify personal goals and supporting them through a process of change.
- Good interpersonal and listening skills, to establish effective working relationships with clients.
- An enthusiasm to learn and work with clients with a holistic, person-centred approach.
Above all we are looking for inspirational individuals who have a genuine desire to support people to transform their lives, and who will be committed to our Recovery Ethos.
How to apply
To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.
When you're ready to apply click the ‘Apply Now’ Button to start your online application form.
Closing Date: 10am on 27 May 2026
Interview and assessment date: TBC
The client requests no contact from agencies or media sales.
Are you looking for an opportunity where your skills will make a difference in helping to end homelessness and rebuild lives?
This is a fixed term opportunity ending 18 February 2027 (with the possibility of extension)
Criminal Justice Services are looking for a Service Manager to lead and oversee the London Housing Advice and Intervention Service, delivering accommodation support across London prisons and probation offices to help prevent homelessness and reduce reoffending.
In this role you will:
- Lead and oversee the operational delivery of the Ministry of Justice (MoJ) London Accommodation Commissioned Rehabilitative Service (CRS), providing accommodation support, information, advice, and guidance across 10 London estate prisons and 8 Probation Delivery Units (PDUs).
- Manage and support a large, geographically dispersed team, including direct line management of 4 Team Leaders and overall oversight of Administrators and Housing Advisors, ensuring high-quality service delivery and achievement of contract targets.
- Build and maintain strong working relationships with key stakeholders including the Ministry of Justice, probation services, prison staff, commissioners, local authorities and partner agencies to deliver joined up and effective resettlement support.
- Ensure the service meets contractual and best practice requirements by leading, motivating and developing staff, embedding quality standards, monitoring performance, and driving continuous service improvement.
- Support the wider service through a period of potential transition, including contract change and service development, ensuring continuity, effective communication, and strong operational leadership.
About you
We are looking for someone with a passion for preventing and ending homelessness for people involved in the criminal justice system, who can provide strong leadership to a complex and dynamic service and inspire teams to deliver excellent outcomes.
To thrive in this role you will;
- Have experience of day to day management of staff and services, alongside a strong understanding of homelessness, housing pathways, and the support needs of individuals engaged with the criminal justice system.
- Be confident managing performance, working strategically with stakeholders, and identifying innovative solutions to improve service delivery.
- Have excellent organisational and communication skills, the ability to analyse service data and performance, and experience balancing operational oversight with service development and continuous improvement.
We are working hard to create a diverse and fully inclusive culture where everyone feels valued and we welcome applications from all under-represented groups, particularly Global Majority candidates who are underrepresented at this management level
How to apply
To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.
When you're ready to apply click the ‘Apply Now’ button to start your online application form.
Closing date: 10am on 27 May 2026
Interview and assessments on: 5 June 2026
The client requests no contact from agencies or media sales.
SNG (Sovereign Network Group) is one of the largest housing groups in England. We provide over 85,000 homes and invest in local areas across the South, West and East of England, including London, as well as building thousands of new low-cost homes every year.
We're looking for an experienced Cyber Security Analyst to help protect our group from online threats and help build a safe, secure digital future for our customers, systems, and data. You'll be based either in our Wembley or Basingstoke office, with a mix of office and home working.
The Role:
As an experienced Cyber Security Analyst, you'll play a key role in keeping our systems safe. Working closely with our external Security Operations Centre (SOC) and internal teams, you'll watch systems, respond to threats, and handle security issues. You'll need hands-on experience in network security checking, threat hunting work and managing firewall settings.
You'll also bring good knowledge of cloud security best practices including IAM, workload protection and secure setups of cloud services to meet our standards. You'll be part of a team-focused cyber security group that helps all areas of the business, making sure our systems, apps, and data stay secure and meet all needed rules and standards.
Key Tasks
- Watch and check security alerts using SIEM and other security tools
- Work with the SOC and internal teams to sort out and fix security issues, including reducing risks
- Look for threats and check system logs
- Update, maintain and improve our monitoring systems
- Help and guide junior team members
- Fix security weaknesses across our systems and cloud setups
- Help check and manage firewall rules
- Take part in an on-call rota for after-hours cyber issue response
What We're Looking For
- At least 2 years of experience in a senior Cyber Security Analyst role or similar
- Good knowledge of cyber security basics and best practices
- Experience with SIEM tools, firewall and weakness management
- Proven experience of log checking and KQL
- Good knowledge of cloud, network, and device security concepts
- Strong problem-solving skills and careful attention to detail
- Good communication and record-keeping skills
The purpose of the role is to deliver significant, sustainable income growth from major donors and Trusts & Grants by building a robust high-value pipelines, embedding structured moves management and securing transformational philanthropic support aligned to organisation strategic priorities.
The Philanthropy Lead will build and deliver a high-performing high-value fundraising programme, focused on pipeline development, strategic relationship progression and long-term supporter value. This is a strategic and hands-on role, requiring a confident fundraiser who can identify, qualify, cultivate and close gifts and funding propositions.
Working closely with senior leaders, prospect research, trustees and a dedicated philanthropy subgroup, the role will unlock networks, develop compelling propositions and create meaningful engagement opportunities that inspire transformational support for hospice care.
This post plays a critical role in strengthening the hospice’s financial sustainability and enabling outstanding care for patients and families across the local community.
When applying please ensure the criteria questions below to be covered on a cover note with applications.
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Please briefly describe your direct experience of securing five-six figure philanthropic gifts from major donors, trusts, or high net worth individuals?
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This role requires someone who can independently manage a live pipeline, build senior stakeholder relationships, and confidently make funding asks within the first few months please explain why you feel ready to do this?
About our organisation
For over 50 years, nia has provided high quality, women-led services across North and East London. nia has three main aims: to provide services for women, children and young people who have experienced male violence, working to end men’s violence against women and girls, and to inform and influence policy and public awareness.nia’s values, and our commitment to upholding them, set us apart. We put women first – always and without hesitation: we believe women, we are run by women, for women. We leave no woman behind: we challenge inequality and discrimination and believe that uniting women of all backgrounds is essential to ending the sex-based oppression of women.
About the service
nia is committed in becoming an Anti-Racist organisation and we are seeking a Development Officer to support us with this work. The Anti-Racism Development Officer will play a key role in the delivery of the Anti-Racism action plan and in embedding Anti-Racist practices across the organisation.
About the role
Part of this role includes the coordination with the nia’s Anti-Racism Working Group to co-produce tangible outcomes; harnessing the expertise of those most impacted by racism and embedding an Anti-Racist framework across the organisation.
We’re looking for a highly organised and self-motivated woman who is passionate about ending violence against women, girls and children. You’ll have a ‘can-do’ approach and demonstrable commitment to nia’s approach to prioritising women, upholding and promoting feminist, trauma-informed and anti-racist practice.
Hours: 21hrs per week
Salary:£18,600 - £19,800 (FTE £31,000 - £33,000 dependent on experience and qualification
Location:Currently Hybrid Working (Islington office & home)
Contract Type: Permanent
CVs are not accepted
The post is subject to an enhanced vetting and barring check and open to women only. Genuine Occupational Requirement (GOR), Schedule 9 (Work; Exceptions), Part 1 (Occupational Requirements), of the Equality Act (2010) applies
Delivering cutting edge services to end violence against women and children.

The client requests no contact from agencies or media sales.
We are looking for a dedicated and compassionate Vulnerable Victims Advocate caseworker to join our City of London Project to support victims of crime working 37.5 hours per week.
This role involves both face-to-face and virtual support, making initial contact with victims of domestic abuse and other crimes, providing support in a dynamic and ever-changing environment. The role is full-time and is hybrid including working from home, co-location in Bishopsgate Police Station and our London office (close to Old Street tube), with travel throughout London as required. A suitable and confidential workspace at home is therefore required.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer
At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:
- Flexible Working Options: Including hybrid working.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
About the role
As a Vulnerable Victims Advocate you will provide high quality support to victims of domestic abuse and other crimes, leading on completing initial impact and risk assessments that are comprehensive and holistic.
Key Responsibilities:
- Effectively managing a caseload of service users, delivering excellent services which support the commissioners and their service goals to victims. Undertake initial proactive contact with victims, explaining VS services and promoting the benefits of accessing support.
- Ensure each victim receives an individually appropriate tailored support and information service that fully meets their needs, keeping complex needs central to all processes and decisions. This will be delivered face to face, via telephone, video-chat, text and/or email based on the preferences of the client.
- Undertake risk and needs assessments to address the specific needs of the client in line with VS operating procedures. To follow relevant safeguarding policies and procedures to ensure an integrated approach to address any safeguarding concerns.
- Provide information and advocacy to enable service users to navigate and understand the criminal justice process and ensure their rights are upheld in accordance with the Victims Code of Practice.
- Identify barriers to individuals accessing our services and determine solutions. Work with multi-agency partners to which victims can be referred for ongoing and specialist support such as housing, social services and health provision.
- Maintain accurate and confidential case records, complying with data protection and all other legislation connected to your work.
About You
You will need:
- An understanding of the impact of crime on victims such as anti-social behaviour, domestic abuse, sexual violence.
- Effective verbal and written communication skills.
- Proven track record of successfully delivering services and working directly within a statutory, voluntary or multi agency setting(s).
- Ability to balance competing needs and priorities.
- Ability to work independently and as part of a team.
- A successful track record of building effective working relationships across internal and external stakeholders.
About Us
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
We are looking for a proactive and compassionate Hospital Independent Domestic Violence Advocate (IDVA) to support victims and survivors of domestic abuse within a hospital setting.
The role is based at Chelsea and Westminster Hospital along with some working from the Victim Support office in Old Street and some home working.
What we offer
At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:
- Flexible Working Options: Including hybrid working.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
About the Role
As an Independent Domestic Violence Advocate you will provide pro-active, high quality, frontline service to victims of domestic abuse through on-going risk assessment, providing individual safety planning, trauma-informed support, guidance, information, and advocacy and enabling victim/survivors to access the services they need in the aftermath of the abuse and trauma they have experienced.
You may work within a Hospital Trust's Safeguarding Team to support both patients and staff in an Acute Hospital setting, who have experienced Domestic Abuse. You will make initial contact with victims of domestic abuse, explaining our services and assessing the impact of crime, or receive referrals from colleagues, in order to provide on-going support and case management.
Key Responsibilities
- Assess risks and needs using evidence-based checklists.
- Focus on high-risk cases with short to medium-term crisis intervention.
- Assist high-risk victims in accessing safety services.
- Deliver tailored support and information.
- Understand legal frameworks for protecting children and vulnerable adults.
- Provide advocacy on legal, housing, health, and financial options.
- Empower clients to recognize domestic abuse dynamics.
- Participate in Multi-Agency Risk Assessment Conferences (MARAC).
- Work with a team to deliver respectful, dignified, and sensitive services.
- Maintain accurate and confidential case records.
- Comply with data protection laws and organizational policies.
- Stay updated with procedures, policies, and professional codes.
About You
Ideally, you will have knowledge about legal remedies for domestic abuse victims and have experience working with drug, alcohol, and mental health issues. An understanding of benefits, housing, and homelessness would also be beneficial.
You will need:
- Strong understanding of domestic abuse and its impact.
- Demonstrate proficiency in English, both verbally and in writing.
- Experience in statutory, voluntary, or multi-agency settings.
- Competency in risk and needs assessment frameworks.
- Understanding of safeguarding issues.
- Direct service delivery experience to victims or vulnerable people.
- Ability to manage complex caseloads and prioritize work.
- Strong crisis management skills.
- Effective communication, negotiation, and advisory skills.
- Commitment to equal opportunities and diversity.
About Us
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible
Victim Support is seeking a confident, organised, and relationship-driven Team Leader to lead our Witness Service outreach team working in the community. You will play a pivotal role in ensuring that vulnerable intimidated witnesses receive high-quality, timely, and compassionate support at every stage of the justice process.
We are looking for someone who brings strong people-management experience, exceptional communication skills, and a commitment to building a supportive and high-performing team. You'll lead volunteers, oversee daily case allocations, manage service delivery within the community, strengthen partnerships, and ensure our Witness Service meets contractual and quality standards.
This role is part-time working 18.75 hours per week covering Staffordshire.
Are you an organised, proactive individual with a passion for supporting victims and witnesses as they navigate the justice system? Do you enjoy working collaboratively, ensuring high-quality service delivery, and supporting others to perform at their best?
If you thrive in fast-paced environments, have strong communication and data-handling skills, and are motivated by service excellence, we'd love to hear from you.
What We Offer
At Victim Support, we are committed to supporting and developing our colleagues. Our competitive rewards and benefits package includes:
- Flexible Working Options - including hybrid working where applicable
- Generous Annual Leave - 28 days plus Bank Holidays, with options to buy or sell leave
- Birthday Leave - an extra day off to celebrate your birthday
- Pension Plan - 5% employer contribution
- Enhanced Allowances - enhanced sick, maternity and paternity pay
- Exclusive Discounts - high street, holidays, gyms, entertainment, and more
- Financial Wellbeing Support - access to salary deducted finance and guidance
- Wellbeing Resources - employee assistance programme and wellbeing support
- EDI Networks - opportunities to engage in colleague groups promoting equity and inclusion
- Sustainable Travel Schemes - Cycle to Work and season ticket loans
- Career Development - comprehensive training and ongoing development opportunities
About the Role
As the Team Leader - Witness Service (outreach in the community), you will:
- Lead the delivery of the Witness Service within the community, ensuring a high-quality, safe, and consistent service for all witnesses.
- Line-manage volunteers, supporting recruitment, training, development, performance, and wellbeing.
- Oversee daily case allocations, ensuring witnesses receive timely assessments, tailored support, and appropriate referrals.
- Ensure accurate and compliant data entry, audits, reporting, and monitoring of KPIs and quality standards.
- Manage rotas, resource planning, and service coverage across the area.
- Promote excellent communication across teams, facilitating team meetings and sharing learning.
- Build and maintain effective relationships with local stakeholders, including statutory and voluntary partners.
- Foster an inclusive, trauma-informed, person-centred approach that recognises diverse needs and vulnerabilities.
- Provide leadership that champions continuous improvement and maintains the dignity, safety, and wellbeing of witnesses.
This role requires strong attention to detail, confidence using digital systems, and the ability to manage competing demands while supporting a high-performing team.
You will have:
- A strong understanding of the criminal justice system and the impact of crime on victims and witnesses.
- Experience delivering services in demanding environments with a focus on customer experience and service excellence.
- Experience providing guidance, support, or crisis management to staff or service users.
- Strong communication, negotiation, and advisory skills, both written and verbal.
- The ability to work without direct supervision, manage competing demands, and maintain organised and methodical working practices.
- Experience gathering, analysing, and reporting information from multiple sources.
- Sound IT skills, including the use of Microsoft Office and case management systems.
- Commitment to safeguarding, equality, diversity, and inclusive practice.
Additional Information
- This role involves exposure to emotionally demanding situations and requires resilience and emotional maturity.
- Travel across the court cluster and wider area is required.
- Occasional evening or weekend work may be necessary to meet service needs.
- An enhanced DBS check will be required.
About the Witness Service
The Witness Service provides free, independent support to any witness giving evidence in criminal courts in England and Wales - both for the prosecution and the defence. Our trained staff and volunteers help people understand what to expect before, during and after a trial, and offer practical and emotional support every step of the way, so witnesses can give their best evidence. The Witness Service also supports bereaved family members, friends and family who are accompanying witnesses in court.
This is an exceptional opportunity to help us ensure a smooth transition and shape a high-quality, high-impact and trauma-informed service - so every witness feels informed, supported and more confident in court.
About Us
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Key responsibilities:
1. Main Purpose of the Job
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To ensure the panel reflects AvMA’s values and that where possible the panel is managed in line with our strategic plan.
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To manage and oversee the operation of the specialist AvMA clinical negligence panel to include ensuring the qualifying requirements for panel applicants are relevant and up to date and reflect any important medical and legal developments.
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The assessment of panel applications and interviewing of Applicants. Convening meetings of the panel committee, drafting agendas for those meetings and identifying issues to be discussed.
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Identify ways for the AvMA panel application process to become more streamlined, efficient and supportive of lawyers making panel applications. To develop the process to ensure it is fit for purpose, relevant and continues to meet the needs of the public.
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Ensuring the AvMA database of panel membership and special interests is kept up to date. Giving informal advice to solicitors enquiring about panel membership requirements, liaising and meeting with firms as required.
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Travelling and attending key networking events, including AvMA’s three-day (2 overnight stays) annual conference and AvMA annual panel meeting (usually held end Nov, beginning December), engaging with potential AvMA panel applicants, promoting the benefits of accreditation and the junior scheme (Certificates Competence Scheme (CCS)), keeping up to date with medical and legal developments. Speaking at panel meetings and generally to promote the panel.
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Working with the conference department to identify relevant topics for panel meetings and conference events.
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To improve on the current re-accreditation process to make it more streamlined and user friendly for applicants.
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To ensure relevant data from panel applications is captured on the CRM. Regular analysis of panel data, findings shared with AvMA senior leadership team and more widely where appropriate.
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To pursue AvMA’s EDI strategy by considering ways in which the panel can be developed to ensure panel members are as ethnically diverse as possible.
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To liaise with AvMA’s conference department to advise on any training which may be required to strengthen AvMA panel members knowledge and information base.
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To work with the Director Medico Legal services in assessing applications for Certificate of Competence Scheme (CCS) for juniors. To update and work on the Certificates Competence Scheme including organising applicant feedback to ensure this scheme continues to be fit for purpose. To inform and work with panel applicant mentors in strengthening the scheme.
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To deliver on administrative requirements such as quarterly reports for trustees, working with AvMA’s Service Delivery Quality and Outreach Committee (SDQOC) as required to update on continued improvement of AvMA Panel Accreditation Scheme.
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Dealing with queries raised by AvMA Panel applicants and/or juniors who may have had their applications rejected.
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Ensuring AvMA panel template letters and documents are updated
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From time to time speaking publicly about requirements for AvMA panel membership, common pitfalls and how to overcome them as well as other matters relating to panel.
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To consider client complaints about panel members to determine whether the threshold for disciplinary action under AvMA’s Panel procedures is met.
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To manage disciplinary procedure for AvMA Panel members, identify and liaise with adjudicators, prepare documentation, set up the hearing.
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To manage appeals against rejection of an application for accreditation/reaccreditation, liaise with adjudicators.
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To keep on top of any government, regulatory or other policy changes which may affect the way in which patients can access justice, recover damages and seek redress for adverse clinical outcomes, as well as any improvements or impediments to lawyers undertaking this work.
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To develop and grow the AvMA panel accreditation and Certificates Competence scheme membership; to identify cost efficiencies and maximum engagement with AvMA accredited panel solicitors.
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Any other duties associated with the role.
2. Skills and Experience
Administration of the AvMA Panel
The bulk of the administration and management tasks do not require specialist skills; however, assistance is provided by the PA to the CEO when required.
AvMA has a Customer Relationship Management (CRM) driven computer system throughout the organisation, the introduction has been phased and the applicant should be confident enough with sufficient IT skills to onboard the new system. The CRM works with Microsoft Dynamics 365 a data driven software solution which is intended to manage, track and store information. AvMA considers IT to be an ongoing commitment and the new panel accreditation manager should be willing to consider ways in which AvMA can maximise the impact of the CRM to improve services and data collection on key issues identified from panel related activities.
Tasks such as updating and preparing new panel application documents and report forms will require medical and legal input, the panel application interview process will involve discussions about topical medico legal issues and for this reason the post would suit someone who has a legal background, ideally qualified as a solicitor or barrister, preferably with clinical negligence accreditation. A a medical background would be helpful.
Assessment of new applications, interviews and dealing with correspondence
The Panel Accreditation Manager is primarily responsible for the assessment of new panel accreditation applications.
The role of Panel Accreditation Manager would suit someone who has practised as a claimant clinical negligence lawyer who is looking to draw on their expertise and experience in a new role.The successful applicant should be confident in assessing former peers and colleagues in a fair and impartial way.
The nature of this work is such that the Panel Accreditation Manager can come into possession of sensitive information, discretion and respecting confidentiality are key qualities for this role.
Reaccreditations
Reaccreditation assessments are done internally by the Panel Accreditation Manager, occasionally assistance can be provided by members of the internal panel assessment team.
AvMA aims to make reaccreditations more straightforward for practitioners and the new appointee will be expected to liaise with the profession to understand where they consider the biggest hurdles to reaccreditation lie and to consider how these can be overcome without compromising standards.
AvMA receives a minimum of 15 applications for reaccreditation per annum, however numbers are usually considerably higher, up to 30 per annum.It is thought that the reaccreditation process could be designed to be more streamlined and user friendly for both the applicant and in house.
Other AvMA Panel assessments
In addition to assessing AvMA panel applications and reaccreditations the Panel Accreditation Manager will need to assess applications from accredited panel members who have changed firms.
Change of firm applications tend to be straightforward if the applicant has been on the panel for some time and is going to a firm where there is another AvMA panel member but the process is more in depth for those going to a firm which does not have another AvMA panel member. The Panel Application Manager needs to be confident that the new firm can meet the minimum standards and supervision requirements required of a first time panel application.
There are about 5 applications for changes of firm rising to a maximum of 10 per annum.
Interim Reviews
From time to time first time applicants may demonstrate that they largely meet the core criteria for AvMA Panel membership but there may be some areas that require improvement.In those cases, AvMA can award the applicant AvMA panel status subject to a review sometime later.The Panel Accreditation Manager is responsible for following up that review and examining progress made.The review is an opportunity to identify if the applicant has succeeded in strengthening the areas of weakness identified.If they have not, they risk losing their AvMA panel status entirely.
There are about 3 interim reviews per annum, currently not exceeding 6.
3. Other
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To support the Events Department’s quality initiatives and to suggest continuing improvements where needs arise.
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To undertake other duties commensurate with the post as may be required.
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Deputise for the Head of Events when necessary
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Greater Change
Founded in 2018 by Alex McCallion and Jonathan Tan, Greater Change is an NGO providing cash grants to support people to overcome the financial barriers on their pathway out of homelessness using personalised budgets.
We partner with frontline charities and support workers who refer people to us who would benefit from our financial support. The personalised budgets (supported cash transfers) we provide are typically for rent deposits, ID documents, training courses etc.
On average, Greater Change spends £1,400 per individual and last year 85% of the people we supported sustained their move into stable housing, saving the public purse over £41,000 per person per annum.
Our goal is ultimately to use personalised budgets as a dignified and effective tool to end homelessness.
Our Values
- Trust & Support
- Growth & Development
- Passion with Boundaries
- Clarity & Communication
- Emotional Security & Maturity
- Impatience for Change
Philanthropy Manager
We are looking for an entrepreneurial, ambitious and relationship-driven Philanthropy Manager to help grow Greater Change’s income, impact, and profile. Reporting to the Head of Growth and working closely with the CEO, this is a hands-on role suited to someone who can be creative and structured.
You will lead key income streams across High Net Worth Individuals, Trusts and Foundations, and fundraising events, delivering high-quality proposals and thoughtful stewardship that strengthens long-term partnerships.
The ideal candidate will be someone who understands how we are maximising impact and cost-effectiveness. You will be able to clearly communicate how our work delivers meaningful outcomes.
Above all, we are looking for someone proactive and thoughtful, who is motivated to play a key role in scaling a high-impact, evidence-led solution to homelessness.
Main Responsibilities
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Work closely with the CEO on philanthropic relationships, including supporting the Development Board’s engagement, meetings, and follow-ups.
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Lead all trusts and foundation activity end-to-end, including prospect research, applications and producing reports, while tracking funding deadlines, maintaining a clear pipeline, and providing regular progress updates to the CEO and Head of Growth.
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Prepare high-quality proposals, cases for support, presentations, and donor communications.
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Co-lead on developing and maintaining corporate partnerships with the Head of Growth
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Manage individual giving, with a focus on donor stewardship and growth.
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Lead the planning and delivery of fundraising and stewardship events, including stewardship and fundraising events organised by the Greater Change and our Development Board
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Supporting the Comms team to deliver donor communications across our newsletter and social media channels
Essential Skills, Knowledge and Experience
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Excellent relationship management skills, with the ability to build credibility and trust with senior stakeholders, including high-net-worth individuals and funders.
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Highly analytical, with the ability to understand, interpret and clearly communicate impact, cost-effectiveness, and outcomes to a range of audiences.
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Strong written and verbal communication skills, including the ability to develop compelling, evidence-based cases for support and deliver persuasive presentations.
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Demonstrable ability to think strategically and entrepreneurially, identifying and pursuing new funding opportunities and approaches.
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Strong organisational skills and attention to detail, with the ability to manage multiple priorities and deadlines effectively.
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Proactive and self-directed, with a problem-solving mindset and the ability to navigate ambiguity and complex challenges.
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Alignment with our mission
Desired Skills, Knowledge and Experience
In addition to the essential skills, we are especially keen to hear from candidates who are able to meet some, or any, of the additional experience requirements below:
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Understanding of the homelessness sector or social impact
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Experience developing fundraising strategy or contributing to organisational growth plans.
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Confidence in presenting complex ideas (e.g. impact, cost-effectiveness) to senior or non-technical audiences.
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A good understanding of the housing system, homelessness, benefits processes and services which support people who are precariously housed.
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Strong IT skills in particular G-Suite, Canva and Microsoft Office.
Personal Attributes
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High and positive energy levels; you thrive when working at pace.
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You have high EQ, are a great listener, proactively inviting feedback and curious to hear the ideas of others.
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Willingness to roll up your sleeves, Greater Change is a ‘hands on’ environment.
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Strong team player who can collaborate and work with others to achieve results.
We welcome applications from candidates with lived experience of homelessness.
What we offer
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Salary - £40,400
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Up to 5% pension matching
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Hybrid working model at home and in the office - we are an outcomes driven team, so we want you to work in the way that's most productive for you.
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9 day fortnight (every alternate week is a 4-day week).
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Macbook or PC.
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A work from home budget of up to £250 to buy what you need for your home setup.
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Frequent team lunches, and quarterly team activity days.
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Training budget of £800/year, to upskill on anything directly related to your work.
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A remote working allowance of up to 10 days per year (pro rata).
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A wellbeing budget of £400/year (pro rata). You can spend it on therapy, the gym, a meditation retreat, whatever helps your wellbeing.
How to Apply
Please apply with a CV and Covering Letter. Your Covering Letter must outline how you meet the Essential Criteria listed above, as well as any relevant desirable skills, experience and knowledge. Please demonstrate how you reflect our core values and personal attributes throughout your application.
Interview process
We will review applications as we receive them, so we encourage you to submit your application as early as possible.
Candidates will be required to participate in up to 3 recruitment rounds following application. This will include an online test, an interview and a final culture fit held in person in our London office. This may change and prospective candidates will be informed of any changes.
- Application Deadline - Sunday 7th June 2026
- Stage 1 (Work test) - Rolling Basis
- Stage 2 (Online competency based interview) - Wednesday 10th or Friday 12th June
- Stage 3 (Final stage Inperson) - Tuesday 16th or Wednesday 17th June
- Ideal Start Date - July 2026
If you are ready to help drive change and play an integral role in shaping the future
of Greater Change, we would love to hear from you.
Please submit your CV and a Covering Letter which must outline how you meet the Essential Criteria listed above, as well as any relevant desirable skills, experience and knowledge.
Please demonstrate how you reflect our core values and personal attributes throughout
your application.
We provide personalised budgets, or cash transfers, that remove financial barriers, helping people move on with dignity and saving the public millions
The client requests no contact from agencies or media sales.
We are looking for a full-time Shelter Coordinator to join our small and friendly team to lead the successful delivery of our shelter operations for the 2026-27 winter season.
C4WS Homeless Project provides support to those experiencing homelessness throughout the year via a well-established winter night shelter in Camden, a lunchtime club, Jobs Club, hosting scheme, mentoring scheme and various other activities. We are passionate about helping people rebuild their lives after homelessness and working towards living independently.
Reporting to the Director, you will be responsible for coordinating the practical and day-to-day running of our shelters, which will involve:
- Ensuring each shelter has enough trained volunteers to safely operate
- Ensuring each shelter has all the practical equipment and resources needed
- Liaising with and supporting church volunteer teams
- Being the main staff presence at shelter shifts
- Responsible for managing our weekly Wednesday Club drop in
The ideal candidate will have previous experience working with people who are experiencing homelessness or other similarly disadvantaged groups, an efficient and practical approach, warm and friendly nature, and a can-do attitude.
The successful applicant will be required to work flexibly whilst the shelter is operating. This includes some evenings (9:30pm finish), and some weekend shifts and bank holidays, as per a weekly-changing rota, and therefore is required to display considerable flexibility. Please only apply if you feel you can commit to this.
The post commences as soon as possible, on a one year fixed term contract, with the possibility to extend subject to performance, funding and structural reorganisation.
The salary for this post is £34,000
Application deadline: Wednesday 24th June 2026 at midday / 12pm.
Interviews will be conducted during the week commencing 29th June 2026.
C4WS Homeless Project is an equal opportunities employer. This post would especially appeal to those who have an understanding of Christian compassion for those without a home and a commitment to social justice.
C4WS Homeless Project exists to support those without a home to rebuild their lives.


Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Contract type
Permanent
Location
Whittington
Hours
37.5 hrs Full time or Part time hours, site based
Annual salary
C1 £28,176.08 to C3 £31,217.24. Pro rata for part time hours.
Review date
5/06/2026
They coordinate cross-functionally, integrating people, place and process to ensure within the wider hospice environment to ensure safe, welcoming, efficient and well-managed non-clinical spaces that support staff, volunteers, patients, families and supporters.
The postholder line manages the reception team and Volunteer Drivers while coordinating business equipment, office consumables, non-clinical cleaning, secondary catering coordination and waste management. The role ensures strong governance, safeguarding awareness, cost control and operational resilience across all non-clinical facilities services.
Working closely with clinical, corporate and estates colleagues, the Support Facilities Coordinator ensures that the Hospice presents a calm, compassionate and professionally managed environment from first point of contact through to internal workplace experience.
In summary, the Support Facilities Coordinator is accountable for:
- Safe and compliant environments.
- Availability and governance of equipment.
- Disciplined management of consumables and stores.
- Effective supervision of Volunteers.
- Dignified management of shared and bereavement spaces.
- Supporting uninterrupted service delivery.
Key to the quality of service we provide, this role requires visible, hands-on leadership, emotional intelligence and a strong delivery mindset. The postholder must be comfortable operating within a hospice environment where compassion, discretion and professional standards must coexist.
Subsequently, success in this role depends on presence, accountability and the ability to translate policies into consistently delivered day-to-day practice.
Qualifications
Essential
·GCSE (or equivalent) English and Maths.
·Recognised Infection Prevention & Control training (or willingness to complete).
·COSHH awareness training (or willingness to complete).
Desirable
·Health & Safety qualification (e.g. IOSH Working Safely or equivalent).
·Level 3 qualification (or equivalent experience) in Facilities Management, Healthcare Support Services, Environmental Services, or related discipline.
·DSE Assessor training (or willingness to complete).
·IWFM (Institute of Workplace and Facilities Management) membership.
Knowledge and experience
Essential
·Working knowledge of facilities coordination within a public-facing environment.
·Understanding of Health & Safety responsibilities in non-clinical environments.
·Experience of contract performance monitoring (cleaning, waste, suppliers).
·Understanding of safeguarding principles in shared spaces.
Desirable
·Awareness of DSE compliance processes (formal qualification desirable but not essential at entry).
·Experience maintaining asset registers and managing consumables.
Values
·Exhibits our hospice values and behaviours
Skills
Essential
·Highly people-oriented with strong interpersonal skills.
·Practical mindset - focuses on solutions rather than process for its own sake.
·Able to provide supportive but firm supervision to staff and volunteers.
·Comfortable having difficult conversations when standards are not met.
Desirable
·Experience managing stock control and consumables.
Personal Attributes
·Committed to maintaining a welcoming, safe and well-presented environment with an emotionally intelligent and compassionate approach to patients, families, volunteers and staff.
·Natural host mindset - understands the importance of first impressions.
·Calm and measured under pressure, particularly in sensitive end-of-life situations.
·High levels of personal accountability - follows through on actions and closes the loop.
·Resilient when managing competing priorities and unexpected operational demands.
·Strong situational awareness - anticipates risks before they escalate.
Other requirements
·Valid driving licence
·Eligibility to work in the UK
·Please note that St Giles Hospice does not hold a sponsorship licence and is therefore unable to accept sponsorship requests
Just so you know:
We may review applications before the application review date, however, if you apply after the application review date, your application may not be considered. We will accept applications until we have successfully filled the role, this may be earlier than the closing date.
If you have not heard within 14 days of the application close date, then please consider that your application has been unsuccessful at this time.
As part of your application your data will be managed in line with St Giles Hospice Privacy Policy and kept for 6 months.
Whether you’re living with a terminal illness, or your loved one is nearing the end of their life, we’re here for you at every stage.


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Contract type
Permanent
Location
Whittington
Hours
37.5 hrs Full time, site based
Annual salary
C1 £28,176.08 to C3 £31,217.24
Review date
05/06/2026
They coordinate cross-functionally, integrating people, place and process to ensure that hospice environments are safe, compliant, dignified and fully supportive of patient care delivery.
The postholder leads Clinical Housekeeping and Ward Volunteers while coordinating clinical equipment, consumables, shared spaces and patient-facing hospitality areas to maintain regulatory readiness, infection prevention standards and service continuity.
The Clinical Facilities Coordinator also ensures that the Hospice’s built environment actively enhances patient experience, enabling clinical teams to deliver care without environmental or equipment-related delays.
In summary, the Clinical Facilities Coordinator is accountable for:
- Safe and compliant clinical environments.
- Availability and governance of clinical equipment.
- Disciplined management of consumables and stores.
- Effective supervision of Ward Volunteers.
- Dignified management of shared and bereavement spaces.
- Supporting uninterrupted clinical service delivery.
Key to the quality of care we provide, this role requires visible, hands-on leadership, emotional intelligence and a strong delivery mindset. The postholder must be comfortable operating within a hospice environment where compassion, discretion and professional standards must coexist.
Subsequently, success in this role depends on presence, accountability and the ability to translate policies into consistently delivered day-to-day practice.
Qualifications
Essential
·GCSE (or equivalent) English and Maths.
·Recognised Infection Prevention & Control training (or willingness to complete).
·COSHH awareness training (or willingness to complete).
Desirable
·Level 3 qualification (or equivalent experience) in Facilities Management, Healthcare Support Services, Environmental Services, or related discipline.
·Health & Safety qualification (e.g. IOSH Working Safely or equivalent).
·Certificate in Healthcare Cleaning or Environmental Hygiene.
Knowledge and experience
Essential
·Demonstrable experience leading front-line teams in a hands-on operational environment.
·Sound understanding of Infection Prevention & Control principles within a healthcare or regulated environment.
·Working knowledge of environmental hygiene standards in clinical settings.
·Knowledge of safe systems of work, COSHH and Health & Safety requirements.
·Knowledge of CQC standards relating to environment, safety and patient dignity
Desirable
·Understanding of clinical equipment handling, asset tracking and consumables governance.
Values
·Exhibits our hospice values and behaviours
Skills
Essential
·Strong organisational and coordination skills with attention to detail.
·Demonstrable ability to set clear expectations and maintain standards through visible leadership.
·Ability to manage multiple operational threads simultaneously.
·Practical problem-solver who resolves issues without unnecessary escalation.
·Focused on preventing care delays through proactive equipment and bedspace management.
·Able to balance dignity and compassion with regulatory discipline.
·Understands that environmental quality directly impacts patient safety and care experience.
Personal Attributes
·Committed to maintaining a welcoming, safe and well-presented environment with an emotionally intelligent and compassionate approach to patients, families and volunteers.
·Comfortable working physically within clinical environments - not office-bound.
·Calm and measured under pressure, particularly in sensitive end-of-life situations.
·Able to provide supportive but firm supervision to staff and volunteers.
·High levels of personal accountability - follows through on actions and closes the loop.
·Practical mindset — focuses on solutions rather than process for its own sake.
·Resilient when managing competing priorities and unexpected operational demands.
·Strong situational awareness - anticipates risks before they escalate.
·Comfortable having difficult conversations when standards are not met.
Other requirements
·Valid driving licence
·Eligibility to work in the UK
·Please note that St Giles Hospice does not hold a sponsorship licence and is therefore unable to accept sponsorship requests
Just so you know:
We may review applications before the application review date, however, if you apply after the application review date, your application may not be considered. We will accept applications until we have successfully filled the role, this may be earlier than the closing date.
If you have not heard within 14 days of the application close date, then please consider that your application has been unsuccessful at this time.
As part of your application your data will be managed in line with St Giles Hospice Privacy Policy and kept for 6 months.
Whether you’re living with a terminal illness, or your loved one is nearing the end of their life, we’re here for you at every stage.


The client requests no contact from agencies or media sales.


